Zenni Optical Reviews

Great quality, lots of styles to choose from, give recommendations for lenses, multiple coating options. Comes with a nice hard case, cleaning cloth and toolkit. I really like that I can try on glasses and save the image. Not to forget the customer service is very caring and knowledgeable. I recommend Zenni glasses to everyone. My husband even has a pair! When I’m done ordering my glasses I feel as if I got a great deal!

Over the past few years, I have ordered maybe a dozen pairs of prescription glasses from them - sunglasses with single or progressive lenses, reading glasses, computer glasses, and daily wear glasses with progressive lenses both tinted and untinted. Every pair has been well-made and the correct prescription. My brand new daily wear glasses and computer glasses are no exception. The communication and shipping are excellent and you can’t beat the prices. I often get compliments on my Zenni glasses and frequently recommend the company..

I had such a great experience with Zenni! Everything from start to finish was smooth and stress-free. The website was easy to navigate, with tons of stylish and affordable options to choose from. I loved being able to customize my lenses and see how the frames looked on my face before ordering. When my glasses arrived, I was honestly impressed-they looked even better in person and felt high-quality, especially for the price. The fit was perfect, and the prescription was spot-on. Shipping was quick, and the whole process exceeded my expectations.

This is the first time I’ve ever worn glasses, and they are progressive lenses. I’ve tried on progressives from another company, and I had a really hard time adjusting to them even after three weeks. But then I decided to take a chance on Zenni! So glad I did! I was able to purchase a reasonably priced pair of progressives that are the highest tier of quality —which made all the difference. Still, it was about a fifth of the cost of the big name brand company. I have been adjusting to them very well, and I don’t have the dizziness and headaches like I did the first time around with the other company. I knew that I was taking a chance because I was not able to try them on. But the virtual tools were extremely helpful! I am going to keep these glasses, and I really like how they look on me, too!

My son and I both get our glasses from them and I get regular ones and the night time lenses for driving as well. Great prices, quick shipping, cute styles. We’ve bought many pairs at this point and always get a great fit as well. Also appreciate the quick and easy reorder process because my son is 16 so he’s not always gentle on his glasses lol. I’ve recommended Zenni to basically everyone I know.

Easy to order Like that. You can try them on on your phone. Lots of compliments on them. Only downside they sit a little crooked on my face.

I bought the Featherlite brown round glasses and I love them. They are very light and fit very well. These were my first pair that didn't have the nose clips and I was a little wary about that but I love how they feel without the nose clips. Would definitely recommend.

I have had them a few weeks and I am pleased so far. How they hold and last is always the more important part of buy items. Worried about not having a local office for fitting adjustments.

Super simple to order, fast delivery and awesome quality!! I’ll be ordering sunglasses next!

Great buying experience. Wide selection. Perfection on my prescription, which is progressive lenses and astigmatism! I have been using Zenni now for the last 6 years. I highly recommend them!

Still waiting for my glasses that were ordered over a month ago, with no real reason why it's taking so long.

These came out great....I definitely will be ordering again.

I was researching different prescription sunglasses brands for a while and finally found some on here I liked! Not only did they have great styles but they made the adding prescription part really easy as all you have to do is upload a photo of your prescription! Overall definitely recommend.

I have ordered glasses from Zenni several times and will keep going back. The "try on" feature on the website helps choose frames, communication emails on order progress are helpful and the final product is good quality, delivered in a reasonable amount of time.

I been buying for several years from this company but I discovered recently that I'm allergic to the materials they use. Currently I've got 2 pairs from them and I wanted to get 4 wooden arms so I change the petrol-made plastic arms over into wood. But nope, no spare parts whatsoever. I'm sure that is even against any trading act as all products need to make 10 years of spare parts for products they sell. Typical corporate policies! They lost a good client.

I have used Zenni Optical since 2019 with no issue. When I did have an issue with a pair of glasses they remained in transit for 2 months. I was treated as it was my fault. Then when they did receive my glasses back at there Novato location they held them for over a week. I contacted support at least 10 times being to the same cue script. They just make promises that they do not intent to keep. It was a horrible support interaction. I feel sorry for their employees for being forced to lie. Losers. They used to be the only game in town and now that they have competition I don't see them holding on to the top spot treating customers like that.

I’m very happy with my order - it was accurate and delivered very quickly. Great deal!

My glasses came in a timely manner and are just right!

I love these glasses. I have gotten them before. However, I do not like that they have text on the arms now. It was not shown in the preview when I ordered and is not in my original pair. If I had known that the text was on them, I would have looked for something without.