Zenni Optical Reviews

I have always been mostly pleased with my Zennis over the years and once again I am happy with these frames. They are lightweight, comfortable and stylish. I enjoy the clip on sunglasses that are cut to my frame. And I think the blokz lens significantly reduces eye tiredness. My only problem this time was, I ordered glasses with a slightly different pd so I have to adjust my head to get the correct section in my progressive. (I'm not sure I'm explaining correctly. My pd is 61, the frames say a pd range of 63-79... I missed that detail when I ordered :) My brain has mostly adjusted and it was my error anyway. I hope this helps! Thank you!

With Zenni, I like the ability to view what the glasses look like on an image of myself. I bought from them for the first time and the online ordering process was easier than I thought it was gonna be so that was great. I chose my glasses because of its durability and appearance. They're great. They work just as they are supposed to. When I submitted my subscription, I had two different glasses with two different prescriptions 'cause I have a near and a far. They caught that, and they wanted to make sure that's what I really wanted. Also, my prescription lacked some information. I was able to go back to my optometrist and get it. I brought it back and separated the two different prescriptions out so that I could get what I really wanted which were glasses for reading and glasses for driving.

The glasses are great. My prescription works beautifully & they are affordable. But the customer service this time was lacking. My original glasses broke. My fault. I reordered the same frames/prescription. I paid to have them expedited. I don’t know why but there was 1 problem after another from that point on. I called & the rep apologized & refunded the cost of expedited shipping. I was keeping track of the progress via the tracking number. I sent a message via Facebook messenger 6/7/19 asking why my glasses were being held in a UPS facility & I was told to contact UPS. I get it. But I feel like at that point Zenni should have found out what was going on. Which is how I responded to the Facebook message returned by Zenni. That was on 6/7/19. Today is 6/27/19. Thankfully I have my glasses now so I can drive & work. But they never even looked at my remark let alone bothered to respond.

Prescription was perfect. No complaints! Second paid of Zenni's! I have recommended this to a bunch of family and friends. The glasses looked the same as they did in all of the photos. Fit well. The frames are durable. Lenses came unscratched.

Zenni is the best thing that was ever invented in the history of the world. I’ve been with them for a long time. I've tried other things before going with Zenni. I also tried using insurance, where you get free glasses, but the glasses cost $700. I've paid $800 for a pair of glasses that didn't work. Everything else I’ve ever had sucked. But I liked all of my Zennis. They last close to a year. When you go to the optometrist, everything is for free. The lenses are $350, and everything ends up costing $800. All you gotta do is go to the eye doctor, and get your prescription mailed into Zenni. And that costs like $50. Any time I’ve ever not gone to Zenni, I haven’t been as happy as I have been when I’ve gone to Zenni. I’ve already recommended them to numerous friends.

Was not happy with my glasses. Love Zenni. Immediately went on to order different frames. Went on chat to tell someone what was going on. Iris was so helpful. I was very satisfied with what they did. Will always get my glasses from Zenni. They are the BEST.

Sent glasses back. They were not correct. Spoke to someone. Said we didn’t have to do anything. They were being remade. 2 weeks later checked on them. They had been put on hold waiting to hear from me. Not what I was told first time. Hopefully they are in their way now.

I still waiting for the item. I dont know what happens but I dont have information about the item I buy. I wait a few days more and start the no pay of the item cause never come. Im so much dissatisfied.

My niece told me about Zenni and it was so easy to order that I just stuck with them. I have been ordering from Zenni for about 10 years already. There was a learning curve when I first ordered from them, but it has been pretty easy now. I always buy rimless and then round, like John Lennon or Harry Potter-style glasses. I prefer rimless since it looks like I’m not wearing glasses. They show less, so I don’t have to look like a person in glasses. And then lots of times, they hardly show at all.

I love my new Zenni frames and glasses. Can't beat the price or quality. I did go to local optician to get stems adjusted. They fit perfectly. I have gotten so many compliments. I always use Zenni when I need new glasses or just want an extra pair.

Zenni has been great. I use it as often as I can. I had ordered from EyeBuyDirect before, so I decided I'd check out Zenni's site too. And I found that their frames were more updated than EyeBuy. So, I went with Zenni. I've purchased a good 10 to 12 pairs from them. It's adult glasses, and unfortunately, their prescription doesn’t change much, but I have a 13-year old daughter who needs prescription glasses every year or every six months depending upon how much her eyesight changes.

I have placed 2 orders with Zenni: 7 pairs of glasses and 2 pairs of prescription sunglasses and I LOVE ALL OF THEM! I have 0 complaints! They all fit great, I love how I could customize both pairs of sunnies. I will never buy another pair of glasses at an optometrists office again. Thank you Zenni! I'm obsessed!

I placed my order 2 yrs ago and when I went and had my latest eye exam I learned that my 1st ever pair of progressive multi focal lenses we actually single vision. I watched them check the lens multiple times because I couldn’t believe Zenni would make this mistake. Because of some other vision issues I hadn’t really thought anything of my inability to read with my glasses on. I just assumed it was my other issue causing the problem not the lack of multi focal. As I said this was my first pair so I did not know what to expect. When I returned home from that appointment I called and talked with a supervisor by the name of Israel. This man was very friendly had great customer service skills and said they would just simply credit me the cost of the progressive lens on my next order since I had already paid for them but did not receive them.

I was weary trying an online optical store as I was a former employee of a popular optometry business. It was very easy to use, wide selection of frames for style and fit, and good selection in lenses. The Zenni frame fit helped a lot in my final decision. It was very affordable, so I bought 2 cat-eye styles and polycarbonate lenses with the best AR treatment. They arrived in time and the lenses were great quality. I was very happy with my purchase and do plan on buying more.

I'm overall very happy with the frame and the lenses that I received. There are however a few minor issues. The clip-on sunglasses didn't have any picture on the website, so I imagined to be magnetic. They're not magnetic, and they didn't damages to the frame the first time I put them on. I called and a new frame was sent out to me again. I ordered a wide frame for my need. The front of the frame is pretty wide, however the legs are really tight and not wide enough which cause discomfort when wearing.

My eyeglasses came in with comfortable, attractive frames and lenses for a reasonable price. Our experience with Zenni has been good. They are responsive and provide a good inventory of frames and options to choose from. We had one pair, out of 5+ orders, come in to scratch easily, and we chose a credit to our Zenni account, and returned those glasses. Otherwise, I also have received compliments on my eyeglasses gotten from Zenni.

We love Zenni! I have ordered many pairs of glasses for myself, husband, and father from Zenni. We never have any complaints. The new “try on” software is greatly improved, and much more reliable. We’ll go back to Zenni over and over for new glasses. I also like how current Zenni is with styles and colors. Prices cannot be beat!!!

Very happy to find an online shop for glasses that has so many choices. Their glasses are of good quality at good price. Easy to upload prescription values and virtual try on to see how it will look on you. I have recommended many others to use this site.

I have purchased two pairs of glasses through Zenni. I was happily surprised at the quality of the lenses. They were actually better than the lenses from the optician. My total price from Zenni was about one fourth the price of my past glasses. After insurance. I especially like how I can shop for frames in the exact size I need. The pricing is all upfront. Now I don’t pick frames off a wall with no price tags. I have recommended Zenni and two people have ordered and loved them.

Ordered my new glasses through ZENNI and everything about the ordering processing was not complicated... my prescription is on file. I decided to go a little out of my comfort zone and order a pair that was a little risky... LOVE my new glasses and I will be ordering again through ZENNI very soon. HIGHLY RECOMMENDED!!!

All I can say is that I have never had an issue with glasses that I have ordered from Zenni. All of my orders were what I needed and they are affordable as well. Just so everyone remembers, there are a few thing that need to be done correctly on the customer end so make sure the correct information is inputted before placing an order. You give Zenni the right information, that will make you the right glasses! Thank you all for what you do!

Have ordered from Zenni optical for many years. I keep coming back year after year when I need a new pair of glasses. Have told local eye clinic and friends needing glasses about Zenni Optical. Excellent products, excellent selections, excellent service, excellent prices.

I have referred this company to everyone I know! I love this company! I love my blue blocker lens!! I have missed out my whole life... I even sleep better after getting these lens!! I have ordered many frames and I love them all! I have 3 children and not one frame has broken! The quality is unmatched!

I love that Zenni website is so quick to order. So I ordered my replacement clip-ons for my glasses. Easy Peasy. I have ordered several pairs of glasses. Affordable and stylish. The website makes it easy to upload your prescription.

I liked Zenni's price, and I bought full rim glasses from them. It was recommended on the site. It was easy ordering on their site. I went through the recommendations on there, and I got what they recommended depending on the prescription I was given. There were a lot of frames that were available, too.

I have purchased 3 pair from Zenni. Two eyeglass and one sunglass. I am very happy with them. I like how their website stopped me from trying to buy frames that would not work for me. The glasses all fit well. I have recommended them often and will definitely buy again.

I wore contacts for many years up until my astigmatism became worse. I now wear eyeglasses and no problem or issues seeing. I get compliments on my glasses everyday, on the style and color. I'm extremely comfortable and happy to wear these glasses. I've never liked glasses up until now. Thank you for your service.

I've ordered several pairs of glasses over the last 4 years with Zenni, and have had good experience 90% of the time. There were a few times when the lenses weren't quite right, but they cheerfully refunded my money. The wait time has gotten better over the last year. It seems like I get them faster. Overall, for the price I end up paying, they're great!

Fair trade is my description of my experience. I lost a pair of 'cheap' glasses $208.00 with no extras, and placed my first order, for two pair, under $140.00. Because I could afford what I really need, my vision has improved, and my experiences in the world like basic shopping and driving are comfortable without changing glasses repeatedly.

Ordered from Zenni at least 3 times (at least 9 pairs in 2 months) and have referred friends and family. Prescriptions have been accurate and quality is great. Will definitely be my “go to” for my family’s optical needs. I just wish they had ANSI compliant safety glasses!

Somebody told me about Zenni Optical, and I liked their price. I’ve ordered more than once from them. I did it all online and the process has been easy. It was a good experience.

So many frames to choose from... all the add-ons you want for affordable prices. I saved over $300.00 going through Zenni Optical for my glasses. If you have any questions or problems they are very easy to work with and will help in every way possible. I received my glasses within 2 weeks.

first time using online eyewear. It was a great experience in using your Website and surfing for eyewear was effortless.. Easy to order glasses, excellent fit and fast delivery. Will be using your service again. Thanks.

Reordered same frames with prescription updated, received them quickly, put them on and have admired the fit ever since. Very satisfied with the service and the product. Suggest customers fill out prescription form first because that establishes a home and facilitates the choices and changes thereafter.

This is my second time ordering from Zenni. This time I ordered 3 pairs of glasses. My glasses were at my door within 2 weeks, the site had said to allow up to three weeks! The glasses each arrived with their own hard case and cleaning cloth. They are perfect. Love the quality of Zenni!

The quality of Zenni's products is superb, along with their customer service! I had a problem with one of my glasses that were ordered, and it was fixed, perfectly! The frames fit exactly as I had hoped, and look great!

I love your selection, pricing, and quality. I have purchased quite a few pairs of glasses from your website. Your website is getting easier to use, but it is still a bit sticky. Most of the glasses I purchased fit without needing adjustment, which is wonderful. I check regularly for new styles.

Your service with my orders have been exemplary. I love everything about your company and products. Thanks for the experience with my return also. Quickly taken care of without any problems. When I had an issue with my pair that I ordered I simply called and everything was take care of.

Ordered a pair of glasses which indicated 10% off of my next order. Approximately two weeks later, attempted to order another pair, but Zenni Customer Service informed me that they was not offering the discount. Did not order the glasses.

Customer service is exemplary! Always helpful and have taken care of my issues. The rep knows the products and listened to my questions. Always professional and courteous. I will continue to use Zenni for my optical needs. I don't know what else I can say. Keep up the good work.

I love my new glasses. I wasn't sure about the color, but absolutely love them and the blue pizazz. I've had so many compliments and feel like they jazz up my image. Because the prices are so reasonable, I was able to get the tinted transitions lenses.

I was able to purchase a terrific pair of frames that look great in my face as well as lenses to help correct my vision, all at a more than fair price. Wait time for their arrival was minimum and I will be a repeat customer.

Always fast, easy, convenient. Great prices and styles. Like to try on feature. Nice tool to see what looks best. I have never had a return or have been unhappy with any purchase. Would like to see more options for clear frames in rectangular style.

Was my first order to give it a try. Obviously no quality control over product leaving the factory. The glasses were packed well but bent when they arrived so had to happen upon or prior to packaging.

I had a fall and my glasses got broken. I ordered a remake on Tues and had them by Sat. These glasses are every bit as good looking as one's I paid over 500 dollars for and they were only 40 and 18 for fast service. They have progressive uv protection anti-glare and scratch resistant. I am very happy with them and would recommend Zenni to anyone.

I wanted to return the pair of rimless transitions. I'm a new customer and had to experiment with what works and what doesn't. I find that ordering standard progressives from you is problematic without precise measurements that you would get at the storefront optical in-person. It took 2 pairs to realize this. I want to buy a ton of glasses from you. Mostly workspace progressives and distance transitions. Since I had used to store credit, I only got half refund. I understand that policy and why you need to have it, but it turns me off and I'll probably be going elsewhere. I think that's too bad. You should make exceptions to the policy when you hear what's going on with the customer who is new to progressives, transitions, and online purchasing of glasses. You'll end up losing money in the long-run if you don't change.

I have placed 2 orders with Zenni. Will not again. By the time you pay for all the things you need the price is not far off from retailers. Out of the first four glasses I ordered 2 did not have the correct prescription according to my ophthalmologist. So those glasses had to be pitched because sending them back cost so much. Zenni does not stand behind their glasses. The glasses are flimsy and cheap, but not in price. Don’t let those 6.95 and 9.95 prices fool you. The end price is much more. The second order I made took over a month to arrive. These glasses were a bit heavier, but still substandard. I do not recommend this company unless you have a very weak prescription because the price is excessive for the quality of the glasses.

I got so tired of going to optical places that said two pairs for $69, etc. and walking out with one pair for $200+. So crooked, so I had heard about Zenni and decided that it couldn’t be worse than these other places. Wow! At these prices I dare try different types of frames for me AND my teenage daughters. Even though it took me a little longer to decide what I wanted and to figure our pupillary distances, our prescriptions have been great and we have MANY more pairs of glasses so we can change around. My grandbaby broke one pair of my frames and it was so easy to reorder that same pair of glasses. Thanks Zenni. I recommend you to all my friends and family. So happy I was told about you.

We’ve used Zenni Optical for a number of years now and ordering from them online is easy. I like it. The price is good and the shipping is usually pretty fast. The quality is very good too.

I am mostly happy with Zenni, or I wouldn't buy! Usually quality is good; but I have had issues during the past 6 years. My reservation is: it's difficult if things go wrong. Return mail to USA is costly, and takes time. Zenni should have a LOCAL Australian "trusted" optometrist to check 'quality' and to check problems with lens when complained about; and whether complaints are justified. Returning items overseas is foolish and inefficient.

I love Zenni; cute styles and awesome prices. I have referred to so many people. I have about 5 pairs ordered from Zenni and they are all so cute. What are you waiting for? Quick arrivals & cute frames place your order now!

Great selection of glasses for a low price. I've ordered 9 pairs of glasses and only had one pair that I would complain about. Besides that I'd give Zenni an 9 out of 10. Order a pair see for yourself.

Square Glasses 4421917 Purple Multi. I'm a return customer, have ordered several times and have always been very pleased. Great prices and terrific selection of frames! I love being able to upload photos to get an idea of how the glasses will look on me prior to ordering - very useful.

I've ordered twice from Zenni Optical and I love BOTH of my purchases. They were exactly what I wanted and putting in my prescription was easy. The customization and numerous amount of frames to pick from is amazing. 5 stars, I'll be buying again.

I made some mistakes placing my order based on an experience. They spotted the problem, contacted me and helped me make choices that were acceptable. They were very friendly and persistent. I appreciate them going the extra mile to be sure I had the right prescription.

I am impressed with all 6 of my purchases. Great quality, many beautiful frames to choose from, and the prices allows me to purchase a few different fun looks to match whatever I’m feeling that day. Cannot find that anywhere else.

I've used Zenni since 2016. I'll be honest, ya girl hasn't been back to the optometrist since 2016 because vision insurance is expensive. BTW, are y'all thinking about providing prescription pop up services? You're based in San Francisco, so of course, the Bay Area being the tech guinea pig, that'd be pretty dope. Anyway, back to my review. My first order I ordered like three different kinds of glasses and I figured out that some pairs are too small for my head frame. But the cool thing about it was that you allowed me to return the pairs that didn't fit, hassle free and I was able to keep a store credit that allowed me to purchase a pair of glasses around the same size as the pair that did fit.

I totally love my new glasses from Zenni! The process of picking/viewing glasses on myself with the photo program provided was spot on for when I received my new specs! I have told everyone where I got them from and the timely manner in which they were shipped! Thanks, Zenni!!!

Zenni Optical had the style frame that I was looking for. This was my first order from them and it was very easy, simple and straightforward. But the time for it to ship out was a little longer than I anticipated. I can go to a local optometrist, pick out frames, and they can get lenses put on ready for me to take the same day. But with Zenni, it was pain-free. It came in a vertical case and I felt like I got what I paid for. The glasses don't feel like it's gonna break easily.

Aloha. I was referred by a friend and am happy to refer likewise. The products are great and the price is even better. Had a bit of a problem navigating website; however, I do love the tools for picking out products that are most desirable. Will buy from Zenni again!

I have ordered 3 pair of glasses from Zenni Optical and it was a very easy process. I have been very pleased with the glasses I received except for 1 pair I ordered and didn't like how they looked. I was able to return them and get credit to my account for future orders.

We have had 3 opportunities to order from Zenni and have felt like each time was a fantastic experience. Our first time we were in a bind as our son who needed his glasses broke them the day after Thanksgiving. We placed a rush order and made a ‘good enough fix’ and within a day the fix was destroyed. I reached out to Zenni customer service and they were able to add expedited shipping and bump him to the front of the manufacturing process. He had his glasses in about 4 days, over a holiday weekend. It was amazing! The other two contacts were as adults need glasses, both fairly standard orders and both timely and well made. We are Zenni customers forever now. THANK YOU!!

Great experience with ordering glasses! Even got an email when I put in two prescriptions but one didn’t quite match the other just making sure it was correct or if they need to change it, now that’s is customer service at its finest. Thank you.

I had made a first order of 8 pairs of glasses. Four were for reading and four were for distance. I initially made an error with the “PD” (pupil distance) for my reading glasses. I had forgotten that the PD is usually reduced by 3. A sharp Zenni technician however caught that and I was sent an email before the order was processed. I checked with my Optometrist and he confirmed that to be true. So, along with super prices and nice quality glasses, great customer service is also included! Keep up the good work!

I've been ordering Zenni's for years and I've had very positive experiences.The prices are fair. There is a decent selection. The process is generally easy, but you as the consumer better get your measurements "right". (I have a big head, and it took me a while to get things down). Overall I've been a happy consumer.

Easy order glasses, very inexpensive, shipped more quickly than expected. One pair of glasses was bigger than expected, but still trendy. The lenses don't seem to correct for astigmatism the best, but I ordered the cheapest lenses possible and the lenses are still comfortable, so still worth it!

Zenni is amazing! My glasses came quick and they are everything! I love how you can customize them (I added tint and letters). They are super affordable and I recommend everyone give them a shot!!!! You will be so happy!

After receiving my new glasses, I developed a headache from wearing them the very first hour. I took the Zenni glasses to my Ophthalmologist and they stated the prescription was wrong and not made correctly. I sent them back and after not hearing from Zenni for a month, I called them. They said I didn't include my PD. I pointed out the the number was indeed on my prescription. The next day I got an email stating that the prescription was correct on the Zenni glasses they made so no refund would be given but a store credit MINUS my shipping costs would be given to me. After 8 good pair of glasses and this happens. I'll never use Zenni again and will stop recommending them. I've read several other reviews with the same problem. VERY POOR EXPERIENCE!

I've ordered a lot of glasses from Zenni. Rarely I have an order that never arrived, but customer service would immediately send a replacement. The glasses are always great quality, only a few adjustments have ever been needed. I'll never order anywhere else. I go through a lot of glasses at work, so Zenni has definitely been the best quality and best price!

I’ve been a Zenni customer since 201. I’ve ordered 13 pairs of glasses, and they’ve all been wonderful! I tell all my friends about Zenni, and I know a few people have ordered from them! My glasses are always right, but the one time they weren’t right, Zenni made them right, at no cost to me… Even though it was my fault. Zenni’s are always on point with fashion and there are so many frames to choose from, my only problem is deciding which frame to order! But, the cost is so reasonable, I always order more than one pair! I won’t go anywhere else!

This is the second time I have ordered sunglasses from Zenni. My first pair was in January 2016. They would still be ok if I had not sat on them. This new pair was under $20 and I absolutely love them!!! They are the best sunglasses that I have ever owned! Customer service and product are both great!

I can't review the glasses themselves because after 9 full business days my order still say processing. This in my opinion is unacceptable. Of course Zenni customer service is blaming me for the delay because the PD on the prescription was wrong but I did not receive a email till 5 full business day after the order questioning the PD value. This issue was resolved fairly quickly. When I contacted Zenni this morning I was told that one pair of glasses had been processed. Which means they have not started the second pair. That in turn means I will have to wait even longer to receive anything from them. If I could get my money back I would cancel the order completely. It's a sad thing to to say but go to Wal-Mart. You'll get your glasses sooner.

Not the most user friendly site. Can't find customer service, when I finally did, only until glasses in shopping cart can they see your order to answer your questions. When all is said and done, there was only one frame that was available, due to my progressive prescription. Wasted so much time. Twice the size of my current size. Thank goodness large specs are in style. The picture of the frames on, all seemed the same. Need to be larger and clear!

I had trouble with the first pair of glasses I ordered. The second pair I ordered are great. They are lightweight, clear and fits nice. I find that metal frames are much better than plastic. Will buy from Zenni again.

I couldn’t be happier with the pairs of glasses I bought. One wasn’t in stock but I was sent a notification as soon as it was and ordered it right away. Everything was easy and seamless. I would definitely recommend Zenni to everyone. The variety is great, with so many fashionable frames it was hard to choose just one. Lastly, the prices cannot be beat. I will be buying again!

I have worn glasses since I was 13, and for most of my life this was a function of necessity. I wore glasses because I had to, and I wore whatever pair I was given without much thought to it. In my life, up until 2019, I have owned and worn a grand total of 6 pairs of glasses. Never prescription sunglasses, either. It always seemed like an unnecessary expense for something that I used but never gave much thought to. Then my colleague told me about Zenni Optical. At first I didn't believe her. After two decades of paying premium for my medically required glasses, how could some online place be so cheap? It had to be a scam, I thought. But I was WRONG. It turns out that I have been being scammed for YEARS.

There were problems with the first pair I ordered but got it sorted out and second time around went smoothly. I wasn’t charged for first pair and was given discount on second pair to accommodate the wait. All in all, went ok.

Aviator prescription glasses. This was my 2nd pair of glasses I had ordered off of Zenni Optical. I was very pleased with the first pair but the 2nd pair I had ordered was extremely small frame and I was unaware that the sunglasses clip on was literally just tinted plastic and the clips were directly in my view.

Best place to buy glasses and sunglasses!! It never takes as long as it says it will to ship, the styles always look the way I want them to and best of all... they don’t cost hundreds of dollars!! I highly recommend ZENNI and anytime people compliment on my glasses I tell them exactly where to find them!

I like my new sunglasses and the correction is good. The service was fast. The only thing that was a little off is if I don’t look straight ahead I get a rainbow effect to the sides. I like the color of the frames.

I ordered my first pair in 2018 but I was new at online shopping and the glasses were too large. When I let Zenni know, they advised to me order another pair. The second pair were free and were amazing. I then ordered another pair and I am extremely happy with the service, the glasses. I highly recommend Zenni Optical.

I've just ordered my fifth pair of glasses and it couldn't be an easier. Fast, accurate, great frame choices. You can get funky to functional. Sunglasses to bifocals, totally beats all others! The cost is beyond phenomenal! The choices I've made have saved me hundreds of dollars. I don't know why anyone wouldn't use them!

I love my new Zenni glasses. My mother loved them and had me order her a pair. I will be delivering them tonight and making a selfie of us to post. My daughters also love Zenni. 3 generations of Ladies in love with fashion frames from Zenni!!!

I have a strong prescription so it is rare to order glasses online and have them fit correctly. I was happy with the shipping time, as well as the frames. Since my prescription is so strong, I was satisfied that lenses fit the frames.

These guys really stepped it up. I had a pair get scratched and then I reordered but ordered the wrong prescription. They not only canceled that order free of charge but sent me a new pair for free. Really impressed. I’ve been a customer for a long time but never expected this kind of service. Only improvement would be to be able to see the new order and track when it will get here.

I have ordered 2 pair of sunglasses and 1 distance glasses. I was skeptical that I was going to get the same quality that an eyeglass store would provide! Wow was I pleasantly surprised! All three were perfect, high-quality glasses. I am more than pleased with the product, the ordering process and the turnaround time. Highly recommend!

I highly recommend Zenni Optical. My son gets plenty of compliments and a referred a few people as well. My husband also love the frames. We love the options, it’s easy to understand. We don’t order from nowhere else.

They are awesome! I have ordered 3 pairs. They fit perfect every time. The price is fantastic and the Try On function with an uploaded picture is sooo fun. I tell everyone I meet. I have every color saved in my list and look forward to getting one for every outfit. The only thing they could do better is offer accessories for the glasses, like eyeglass chains.

I ordered a pair of eyeglasses and was quite unhappy with the fit; I worked via email with Representative Krestal ** on an exchange/reselect. She was most helpful. I have received my new eyeglasses... perfect fit! Excellent vision! I am very pleased with the process and outcome.

I love Zenni Optical!!! Always quick and super easy. Prices are amazing!!! Zenni Optical allows me to purchase glasses at a fair price with many styles to choose from. I have recommend Zenni Optical to my family and friends. Continue to do what you guys are doing. Keep up the good work Zenni Optical...

Although the price could not be beat, the quality sure could. I can't even wear them because they fog up and even though I ordered a protective finish on the lenses, I can't seem to get them clean. They just seem cloudy almost. I've never in all my years of wearing glasses ran into anything like this. I would love help in resolving this matter.

I love Zenni! These glasses have made my life a little better. Not only are they are affordable and cute and the cost makes it possible for me to have multiple pairs of glasses!! Highly recommend! Especially if you manage to lose them like me!

I ordered two pairs, one silver ovals and the other round and purple. They're both functional glasses as good as ones I paid a lot more for at Lenscrafters or Cohen's Fashion Optical. The purple framed ones are particularly good, love the design and shape especially the fact that they have no nose pads so they fit comfortably and are easy to clean. Zenni's prices are incredible, I've ordered three pairs for a grand total of 1/8th what I spent on my last glasses order in 2014, and in the couple months since I made the purchase they've been just as good as far pricier brands that one has to trek to the store and endure a sales pitch to buy.

Every time I have called to get assistance, the wait is always long but I get nothing but great service with anyone whom I speak with. I did not add an order number because I have placed so many orders with Zenni, for myself and my son. I have also recommended this to my family and friends.

I had 2 bad experiences with ordering glasses from Zenni due to incorrect Rx to overtinted lenses. Each time I tried to correct I could never get the desired lenses in the shade/tint I wanted. I now have a set of glasses that I will probably wear very limitedly if at all. No more will I order anything from Zenni Optical again.

Zenni glasses are a tremendous value. The quality is exceptional and the prices are amazing. The only issue I have with them is they use UPS for shipping from China and UPS service is terrible. Please go back to FedEx!

I like Zenni. They have some of the best variety of frame styles in the online arena. However, I don't understand why you can't get a full refund on unwanted frames, since they will be resold anyway once the lenses are popped out of them. Also, it's sad when you finally find a frame that works for you, but when your prescription changes you can't repurchase the same frame because it's been discontinued. So then you have to start the process all over again. Oh, and I also think it's unfair that you can't use store credits on sale items. I have bought at least 10 pairs of glasses from Zenni within the past few years. The store credit is not a gift from the Zenni. It is my money that I paid for glasses that did not work and I was unable to get that money back. I should be able to use it for any purchase.

Zenni had what I wanted. I've had my Zenni eyewear for years now and the online ordering process is great. The delivery time is good, too. I have recommended them.

I have ordered two pairs of glasses from Zenni and I love them both! I originally ordered glasses from Sams to try to get glasses I could afford and they were $120. The ones I ordered from Zenni were $30. Perhaps eye doctors are price gouging?

They look and feel great. I received them in a timely matter. Opened the package and loved them already. I can see perfect out of them. Even outside they are perfect. The sun doesn't bother me at all. Thank you so much.

I love having a pair of glasses to go with every color in my wardrobe. I couldn't possibly do that without Zenni's excellent pricing. I had an issue one time with a pair of glasses where the monofilament around the lens broke. I called tech support and they sent me replacements immediately and pointed me to the YouTube that showed step by step how to replace it! If I were to be critical in any way about buying glasses online, it would be to say that I always have to have them adjusted locally. And I wish that I could put my ideal frame specifications into your website search -- so that only glasses fitting those specs would show. I waste a lot of time having to open up the information on each individual pair of glasses to see if they are the right size and rejecting the majority of them.

I was surprised that these delicate glasses were packaged in a bubble wrap container and then put in a cheap plastic bag for a UPS shipment from China. It's incredible to me that they weren't shipped in a sturdy cardboard box, filled with bubble wrap. Lucky for me they arrived unbroken or smashed, despite the ragged condition of the plastic bag that held them. After all the work, expense, and delicate items being shipped, they should at the very least use cardboard boxes for these glasses. That's my only complaint on an otherwise good experience with Zenni Optical.

Yes, I love Zenni and so does my bank account. I love my frames and lenses and will continue to buy my glasses here in the future. Quality is excellent. I have been doing endmyopia vision improvement so hopefully will be back to 20/20 someday but until then Zenni is my go-to place for glasses.

Everything my girlfriend had told me about Zenni (their prices, the way they fit, how quick the product was delivered) made me buy from them. I bought for my son and everything was fine. The delivery met my expectations.

I am able to see longer distances better, clearer however I am no able to see close, can't read up close with my glasses. I expected to see both near and far so I am disappointed that I can not read with these 2 pairs I purchased.

I received more than 1 pair of glasses, 2 different far-sided and one pair of progressive lens. The ordering process was confusing, I spent a great deal of time working through it and obviously received 2 additional pair because of it. However, the progressive lens are difficult for me to look through. The quality and appearance of the glasses are not what I anticipated. Given my experience, I will never order glasses online again.

They are sitting in a drawer. I can't wear them for more than a few minutes at a time because my left eye twitches with them on. I get tons of compliments when I have them on. These were made on a credit from a previous pair that didn't work out. Progressive lenses.

Not happy with this process. While the customer service on the phone was very good with one of the employees that I spoke with, I also had a negative experience with another employee. My product was good, the process and time that it took to get it right was not.

I have been ordering my glasses from Zenni for 9 years, and have loved nearly every pair. The service continues to exceed my expectations with respect to quality, expediency and style. Whenever I get compliments on my glasses (which happens a lot), I always recommended Zenni. I've explored other online ordering options, but never take the plunge. I am faithful to Zenni. Please keep up the great work.

I've been on the hunt for quality glasses online to avoid having to pay optician prices. My cousin recommended Zenni and at first I was hesitant but after looking into the company many people have had pleasant experiences so I went ahead to view their selection. The whole process of selecting frames, figuring out fit, and ordering was easy and very user friendly even through mobile. What really solidified Zenni as the only place I will ever get glasses from is the quality of the frames and the price. The frames were all carefully packaged, fit my face without adjustment, and looked exactly like pictures and 3D try on. For 3 pairs of glasses I spent under $60! Given I did take advantage of a site wide discount but my total still would have been under the $100 mark.

Have purchased glasses from Zenni about 6 times now and love them. What I pay for 2 pair, is about the same amount as one pair at regular places. Plus my granddaughter has an eye issue and they make her eyeglasses perfectly, even with a very different type of prescription. My family highly recommends Zenni.

What an awesome company. Over the many years, I have recommended Zenni to SOOO many people and will continue to do so! One woman was so excited she ordered a different color or style of frame to go with different outfits -- now HOW COOL is THIS??? Very. Customer service is also excellent, and re-order is a snap. I Love Zenni!

I have ordered numerous pairs of glasses from Zenni and I am always completely satisfied. Great prices also! I am pleased with the different fashion tints I have ordered that match perfectly with the frames! I have already recommended Zenni to my friends and family for all their prescription glasses needs.

Excellent quality and value. Hard to adjust though -- memory titanium doesn't like to move, except for the nosepieces. I like the frame design a lot, but they don't fit as tightly as I would like and I have not been successful at improving the tightness. The ear pieces seem to extend farther past the back of my ears than other glasses I have had -- that is, the ear pieces doesn't curve down behind the ears as I would have expected them to do. Because of the inflexibility of memory titanium, one is locked into the original design of the glasses. So everything is not perfect, but the glasses do work well, seem sturdy, and are an amazing value.

I cannot even begin to say how happy I am with my purchase. It was scary at first ordering something that was as specific as glasses. I was petrified I was going to get them and something not be right. But they ended up being perfect!! I will never order glasses anywhere ever again. I am just over the moon. Such a great price and high quality. And an app called eye measure “measured my face” and the glasses fit perfectly!! Thank you so much for these great products! First time I ever had prescription sunglasses and it was a life changer.

Honestly, so far I have no complaints. Before I got my glasses I was nervous for the outcome, cause it was a brand new prescription and I've never ordered online for glasses before. But I am absolutely in love with my frames. They're super cute, the prescription is spot and I can see 100x better. I am just blown away by how affordable all of it was, even with like 3 or 4 add ons I got, and the timing to get my glasses compared to a local optical store was incredible. I will definitely be ordering from Zenni again.

I have ordered from them several times, not only can I now afford to have multiple frames to go with my outfit or mood I also can customize my sunglasses. I get compliments all of the time and I tell everyone about them. Best option ever and so much better than all of the stores who overcharge!

Great affordable glasses. I was hesitant to order online glasses, but I couldn't be happier. Once I got my PD from my eye care provider - I felt confident ordering. I purchased one non-prescription frames/lenses and one prescription sunglasses. Love both of them. The easy frame try-on was fantastic to know what they were going to look like. I will be buying from here again. Love my Zenni's.

Not correct prescription?? I don't know if I ordered wrong? I went to Costco for her first pair and they are wonderful. I got the info from them to order and my daughter hates them? She can't see and they give her a headache.

I loved how user friendly Zenni is! I also love how quick my items shipped and how they were packaged to maintain clear unscratched lenses. I have already referred over 5 people to the site who have said that they are in need of quality, affordable lenses.

I've been wearing glasses all my life. I've always purchased my glasses through my optometrists (same Dr. for the last 25 years) using insurance. My eyes are really bad with major astigmatisms and require multi-focal, progressive lenses. My out-of-pocket has always been $400-$500 and I've never been impressed with my overall vision. My last visit yielded almost the same prescription results and the new glasses were just... OK. My prescription sunglasses were very scratched and I needed new ones badly but could not afford them at this outrageous price. I was given a prescription card on my last visit to my optometrist that had all the information on it.

I've been using Zenni for a couple of years now and have no complaints. You can see what the glasses will look like, price is excellent and they arrive quickly. My prescription isn't complicated, but I do get the transition lenses so I don't have to be bothered with carrying around prescription sunglasses. I would highly recommend their product and online service.

The order I placed with expedited shipment had the wrong PD and were returned for repair. Inspection was to take up 10 days and it has now been 15 days and still not inspected which would take less than a minute to measure PD which I already had done and verified. This is the second pair of glasses that I have purchased from Zenni which were both incorrectly made. The first pair, I just threw away, but was convinced by a consumer advocate to try them again. I phoned Zenni and I was informed that they would check into the delay which still hasn't happened. Happy...NO.

I own 4 different pairs of Zenni's and every single order has been smooth. Their product is very sturdy, stylish yet super affordable. The glasses almost always ship out within 10-12 days when I've selected standard shipping. The only place for improvement is the add-on selection. It can be a little confusing which options would be for sunglasses vs. reading glasses. It seems some options are mutually exclusive and that is not clear while making the selection sequentially. Returns are smooth as well. Will continue to use Zenni. 4.7/5

In women's frames, more choices. My wife and I have ordered many glasses over the years. Maybe the tint in sunglasses could be darker. My sister lives in Canada and has Zenni. Her doctor was impressed with her $100 or so glasses. The doctor spent $700 on hers. Yes, we definitely look even more fabulous! We recommend Zenni with no hesitation.

This is the second pair of glasses I’ve purchased from Zenni in the last couple of months! I had a question about how to order the glasses and their customer service representative was very nice and helpful! Their glasses are very nice and the price is great! I’ve had a lot of compliments on my glasses and always recommend Zenni! Their online ordering is very easy! Thanks for making a great product Zenni!

I've been buying from Zenni for years now and love the variety and service. I also convinced my wife once her expensive sunglasses were stolen to try Zenni. She is also pleased and wondered why she didn't do it sooner. She will reorder again and add to her collection. I have 12 pairs of glasses from Zenni and I am always getting compliments. Everyone thinks I'm rich lol.

The process was very easy online! Got my amazing glasses in a week! Will definitely order again!! I love the assorted styles and colors to choose from. I’m a nurse and will have a different style for any color scrubs I wear!!

I am pleasantly surprised. These frames are really cute and the price is great. I now have a huge collection of glasses. I am at a stage where progressives are never quite the right focal distance so I use multiple pairs during the day depending on the task. For what I used to pay for one pair of single vision, I can have 5 pairs of progressives!!

I have been ordering from Zenni for some time and am very happy with all purchases. I have also ordered glasses for my family as well and all are very happy with their glasses. Great selection and prices and love that you can try them on.

Hi, I love Zenni. I am a foster parent and supply eyeglasses for kids in my care, and even kids that have successfully returned home to their parents. Some of the kids we care for have never had glasses, some are teenagers, but many don't know how to care for them. They break them and lose them often. The warranty services at conventional optometrists do not work for us, and eventually, they stop helping us replace and fix their glasses. Zenni is the only way that I can keep these kids seeing. I currently supply glasses to three rowdy foster boys from ages 7 to 15. Two of them have left my home to return to live with their parents. When I find out that their glasses are broken or lost from their parents, I just order another pair from their record on Zenni.

I have ordered 3 pairs and all fit perfect!! I even told my friends about them and they have ordered glasses too... the best thing I did was trying this website... I would recommend this website to anyone I know!

I love my Zenni glasses. What I also like about Zenni is the idea of being able to purchase the glasses direct and have it shipped to me at a lower cost. Everywhere I looked, it was more expensive. I also like the variety and the shopping experience is great. Being able to shop glasses for my kids, take picture of my kids and upload them and see what the glasses look like on them was awesome. I also get to have my kids' input. We look through what's availabel and I ask them what they like. Being able to purchase the glasses even in grades, clip-on shades and all the extras are great.

Besides the fast service and great price, I appreciate the personalization that you offer, name engraved on the inside of one arm. I take my glasses off and on, and have a bad habit of laying them down. Always returned!

I was real pleased with the darkening pair of glasses and regular blue bloc pair of glasses. The single vision pair are useless to me as I am near sighted and can see close. I need a pair of readers for when my contacts are in. The pair I received from Zenni are for close up vision but don’t work when I have my contacts in. I probably just didn’t understand what I was ordering.

It started as my mistake; I incorrectly ordered sunglasses instead of transition lenses. I realized my error upon receiving my glasses. When I contacted the agent he was very short and difficult to understand. I stated that I had a difficult time understanding him and he started speaking louder and copped an attitude. I feel that a compromise could have been suggested i.e. 20% off the next pair that I was going to order in the same style frame. Now the sunglasses are sent back and probably trashed. Possibly the frames could have been reused for my next order. Or again some kind of agreeable resolution. With a little tact and ingenuity I might have kept them.

Everything about the order process was great. Fit and finish are fine, however, I was required to adjust the nose pieces with pliers to fit me, but it worked fine. Really appreciate that smaller frame sizes are available... larger frames do not look good on my face. For this reason alone I visit the Zenni site first. Thanks.

Zenni Optical has a wide variety of glasses at very affordable rates. I was able to purchase two pairs of glasses for my daughter. They arrived earlier than expected. She loves her glasses and always receives compliments on them. I plan on purchasing glasses for myself and other family members too. Thank you.

I have bought several pair of glasses from Zenni, maybe 30 pairs. My only complaint is that Zenni has stopped offering the blue photo lenses. I have definitely bought less glasses the last couple of years because of this. Please bring back the photosensitive colored lenses.

Expected more from Zenni as my son recommended. Have been looking and finally got new prescription and ordered. Frames are junk with flexi plastic ends that cannot be adjusted to fit properly. I would not recommend to others because of my experience and not sure if I would ever order from Zenni again.

The website made it super easy to order and figure out your prescription. After wasting hundreds of dollars on glasses for the last 30+ years I have found an easy and convenient way to find chic glasses that doesn't break the bank! I cannot wait to order my next pair.

I have 4 pairs of Zenni glasses and absolutely love them. I will never buy a $400 pair at the eye doctor again! I've gotten many compliments on all the pairs I have/had. I see perfect and so many cute styles to choose from.

Loved this site! Amazingly low prices and it was so easy to put in information and get help finding things! I ended up not liking the way I looked in a pair and returning them was a pretty easy process. Would recommend!!

I bought a pair of glasses from them, droped on a carpet and lens fell out and chipped both sides, great deal but they shouldn't have broke that easy. I wouldn't get blue coating on glasses not good. These should come with a warranty if they break that easy.

I ordered progressives, but the my optometrist said they weren't progressives. I explained this to the Zenni Customer rep and he admit that they ignored the distance part of the prescription since I picked a Zenni "made up progressive" type. It's false advertising to say something is progressive when it's not. Seeking a refund. Asking for reasonableness. Zenni should explain it's not really progressive in their advertising.

I am thrilled with my Zenni glasses. For too many years I purchased from a mall-based company and got no answers as to why they just pushed the most expensive lenses on me. 4 years ago I put down $350 for my specs, two years ago the price was double. Now I'm on a fixed income and I projected that a new pair of glasses would be over $1200. I spent a lot of time considering purchasing glasses from an internet based company worrying that the prescription would be off. I finally decided to jump in and purchase my new pair through Zenni. I am so glad I did!

I have grown weary of paying exorbitant prices for glasses at the usual retail sites and thought Zenni was worth a try. I was a bit concerned about getting the fit right but armed with the measurements from my existing frames I ordered glasses with progressive lens along with sunglasses with single vision polarized lens. Frames fit very nicely and prescription seems spot-on. My only regret is that I didn't select a frame style that allowed for progressive lenses in the sunglasses. I'm not getting any younger and the eyes on fish hooks aren't getting any larger. My experience with Zenni has been nothing but positive.

Zenni made it very easy to buy my glasses online. Every time I wasn’t quite sure of what to do there was a pop up answer available, like they knew it was something I might not know. There were so many styles to choose from and I liked the virtual try-on option. I love my new glasses and Zenni even taught me how to adjust them to fit just right. I am so happy to find a good product at an affordable price! BTW, I used my Healthcare Savings Account to pay for my daughter’s and my glasses. I am getting prescription sunglasses next!

I made a mistake on my first order and was given a store credit just the same, impressed. The person I dealt with was very helpful, his name was Michael and he was stationed in Mexico City. The only complaint I might have is not knowing where the glasses are now, when I check it just says processing still and I ordered 10 days ago.

It was my first time to order eyeglasses online, so I was extremely skeptical that it would be of good quality. I ordered, and provided my complicated and powerful prescription, the website was very easy to use, I particularly liked the fitting guidance and also the way you can photo capture your own head to see the frames on your own face. The eyeglasses arrived to my house, and there was no duty import charged--so thankful for that. The price was very very good compared to what I can get locally and to be honest these are the best pair of glasses I have owned in 20 years of going local. I would highly recommend Zenni Optical. Try it out like I did and be pleasantly surprised. They have my business now for my next pair of sunglasses.

I like the price at Zenni and I have been buying from them for a couple of years. Their customer service has always been excellent and the online ordering process has been very easy.

I couldn’t be happier with your customer service! I inadvertently submitted my order twice online, and when two identical pairs of glasses arrived I was dismayed. I called immediately and was told I could return the duplicate pair for 100% store credit refund. Thank you!

I've ordered 5 pairs of glasses from Zenni - I know, why order so many from an untrustworthy vendor. Well, I'm a glass half full guy and hate the entire process of getting glasses. I've gone the full gamut from private eye doctors to Costco and was never happy with any of them, mostly because of the hassle factor of repeat visits. Zenni seemed like the perfect solution, but it turned out it wasn't. Aside from no hassle, they have that part down, the final product is mostly unusable. The progressive lens don't focus on anything correctly, I need to be six inches from my computer to read it.

I am really glad about your service. I got on time my eyeglasses and it was very nice. Thanks, Zenni for having a great customer service! You have provided such a wonderful experience because it was my second time making an order an as usual, it was right on time and accurate!

Love these glasses, after 3 pairs of glasses. I have never been disappointed. I wish my computer would allow the virtual setup but it has no camera. Although the feature of uploading my pictures helps tremendously. Been telling people all about your site.

I heard about Zenni 12 years ago and they were the first I've ever heard of online glasses. I've tried a variety of different styles with them being affordable. I don't wear my half rim ones as much but between full rim, plastic, metal and rimless, I have them all. The quality has been good and they immediately fixed the pair I had an issue with. I contacted customer service through email and it was extremely easy. They were transition lenses, and it was the transition piece that wasn't working. So, they sent out a whole brand-new pair and that was within a week. When I order glasses, it usually takes one or two weeks, which is quick. I have recommended Zenni to many people.

Found this company thru the Clark Howard website. The bottom line, 100% satisfied with no issues. For $62...how can you go wrong? Just get a prescription from a MD with pupil distance and you're ready to go. Also get the measurements off your existing glasses!

I absolutely love my new glasses. I got 4 different pair for less then one pair at my eye doctor. The prescription is perfect. I've gotten so many comments on all of them. I've told all my friends about the Zenni site.

The glasses my family purchased on Zenni site are best quality and they cost 10% compared to the prices in my country. They also arrive fast and the package is perfect. I personally have 4 pairs, my husband 2 pairs and my son one pair. We just put our sight prescription details in our files on site, measured a fitting frame we had and the distance between pupils, chose a frame - and ordered! Zenni offers many combinations for quality and fashion, supports astigmatism and as far as I know - all sight problems.

Zenni's price range stands out and their order process is very easy. I have ordered three glasses through them. I had one pair of glasses that were sent to me and broke during shipping. They immediately sent me a new pair. They were great. It was quick and easy, and everything was great. Every time I've ordered, there weren't any mistakes. The one mistake was a shipping accident that wasn’t their fault, and they addressed it right away. I would recommend them highly.

Extremely happy with the glasses I ordered/received from Zenni. This is my thrid pair. The first pair I was cautious and only ordered the basic lenses. If I had known how good they are I would have got all the options the first time. Good glasses good price.

Buying my glasses through Zenni was a positive experience. They helped me translate my prescription into what I needed to order my glasses. The glasses look like they did when I used the Try On feature. I bought progressive glasses for less than it costs to cover my annual optometrist appointment.

I’ve always loved ordering from this company. The prices are amazing. The quality of the glasses blow me away for the price! I highly recommend Zenni Optical. I love that there is so many different options you can add on to your glasses! My only complaint is how long the standard shipping usually takes but it’s expected because of where it’s shipped from. I like that with every order they give you a case and glasses cloth.

So, I messed up on the first prescription I entered and had to return them. The shipping was fast and the return policy and speed at which that all went down was super fast and easy too! The glasses are very nice, good quality and look fantastic on my daughter! She loves them!

These lenses are either so ineffective they do nothing whatsoever or are an outright fraud, I haven't decided which. I paid extra for them and got NOTHING in return for it. Zenni should be ashamed at selling such a poor and/or fraudulent product.

I am so happy with my glasses from Zenni. I have had cataract surgery so my distance vision is great. My close up is terrible. It ing vision is great with my new glasses. I have three pair, one is sunglasses. I love them. They are the best glasses I've worn in years!

Very pleased with Zenni service and product. I used to work for a private practice optometrist and was always told never order online. Well, I disagree completely. I have never had an issue with the lenses from Zenni. I have ordered 5 pair and will definitely order again.

We love Zenni and have used them for multiple orders. Most of our family wears glasses and we find affordable glasses that are also stylish. Always good quality product! We have a teen daughter that can find many different styles for any mood or phase she is going through.

I wear contacts so I got a pair of backup glasses for $21 including shipping. My wife thought I had fixed my old broken $300 premium brand glasses. She couldn't tell a difference. They literally look almost identical.

I've worn glasses since I was five years old. I'm now 77. Needless to say, I've spent a fortune on glasses. I don't think I would have tried online glasses shopping, except that my highly trusted ophthalmologist recommended Zenni. He gave me my new prescription and an accurate PD measurement. It was really fun to try on glasses. Today I am collecting compliments on my lavender glasses with the clip-on sunglasses that are a perfect fit. Thank you for your low prices - I paid $118 including shipping. I'll be back for more.

Great glasses for my first ever pair!! They look sleek and mature and fit very well!! Being able to try them on via online picture helped me pick out the perfect pair for me!! Easy to use website and fast shipping.

Zenni had good recommendation and their prices are good. I ordered a pair of sunglasses like aviator style, and I ordered a few pairs of round glasses. They're full rim, which are what I was looking for that time. I called the customer service at Zenni and made a change to one of my orders and they were awesome. It was very easy to make the changes. I really like the original online ordering process as well.

Upon receiving my glasses I was ecstatic! They looked incredible and I had been waiting for weeks for them to arrive. I put them on, they fit perfectly but the prescription was horribly wrong. It actually made my eyes blurrier, and they didn’t offer to replace them.

I had prescription glasses and lost them. I decided to use Zenni. My exam was 5 months old. I sent the information, got the glasses can not read anything. The glasses are way off. I sent them back, sent the prescription to them. I was told they were done correctly. How can that be? My eyes didn't change that much in three weeks. I can get better glasses at the Dollar Store. I would not recommend any Company that is clearly at fault and will not take any responsibility. Another junk Company that should go out of business.

I love the prices and the quality doesn't fail. I can get two pairs for the price of one designer brand and I don't have to worry about breaking my glasses. I will continue to buy glasses from Zenni especially when my prescription changes every appointment.

Zenni provided all sorts of tips to be able to easily order glasses without trying them on in person. The try on tool is fantastic and I also like being able to search glasses by size. I usually have to get adult small which is often limited in shops. I also filtered my searches by frame shape after using Zenni's guides to know what shape frames go with my face shape. Overall, using Zenni was fairly easy, once I learned the online glasses culture, and saved me a lot of money on needed products.

My sister told me about Zenni, and they're a little cheaper. I had glasses with no rim, and they kept breaking, so I tried the full rim, and they're doing well. They're light, but they're very good. The ordering process was also very good. It's fast and very understandable.

I guess you get what you pay for or in my case less than you pay for! I ordered a pair of tinted progressive lenses to wear in the car. I had then for just under one year and when I put them on to drive home from work tonight it was like looking through Vaseline. It looks like the tinted coating on the lens melted. It wasn't hot today and I don't understand why they would all of a sudden self destruct. I've owned many sunglasses which I've always kept in the car and I've never had a pair melt before. I called Zenni customer service and was told by a disinterested customer service rep that it was my fault for leaving them in the car and that I should be more careful. I told him that maybe they shouldn't make their glasses out of such cheap materials. Needless to say they have lost my future business.

I frequently order from Zenni Optical and normally they nail my prescription at an affordable cost, with accessible customer service. For this, I feel compelled to give at least two starts, although the order I received today is worth 1. I ordered two pairs of glasses with the exact same prescription as all previous orders. The right eye for both glasses was way off from what I had requested and clearly not what I wrote on my prescription (mind you, this was the same prescription I always use, so it was entered correctly). I believe this to be a manufacturing error made.

I bought these glasses for my husband thru Zenni, mainly because he doesn't wear glasses and now that he needs to I didn't want to spend a fortune to have him lose them. When they came, he complained he couldn't see with them and put them in a drawer. When he had his yearly checkup the Dr. checked prescription and they were opposite of what they were supposed to be. I contacted company and even though it had been longer they said to send them in. Once they received them they said they weren't their frames. I sent them a copy of the order, they said the temples had engraving not theirs, I told them they needed to do a better job inspecting, we did not replace the temples or anything else!! So to make a long story short, they sent them back, claiming they weren't theirs (they are), and did nothing about the screwed up lenses. I guess you get what you pay for but in this case we got zip!! BUYER BEWARE!

I'll start off by saying that the frames themselves are cute, comfortable, stylish, and seem extremely durable (more on that later). However, my overall experience with Zenni was very poor. During shipping the glasses went missing. It happens, I understand that. They made it to a distribution center 2 hours from me and just disappeared. I contacted customer support asking what would be done if they either did not arrive or arrived damaged. The glasses actually DID eventually show up before I got a response, which was just referring me to the tracking number. I know how to use a tracking number, that's how I knew they went missing! They did not answer any of my questions. (Perhaps other customer service techs are more thorough. Your mileage may vary).

I have purchased at least a dozen pair of Zenni glasses. All have been very well made, look great and always to the right prescription and features. Especially love the magnetic clip-on sunglasses for the round frame style. More styles should feature the magnetic clip-ons.

This is my 3rd pair of Zenni glasses, plus I've ordered 2 pair of prescription sunglasses. I have been pleased with all my orders and get so many compliments. The glasses are delivered fast and are so affordable, and it seems like the options are almost endless! I like using the photo simulated try on tool, a great feature to virtually test the glasses before purchase. My only wish is they could create a coating for the lenses to reduce smudging!

I recieved glasses that weren't even the glasses that I ordered. The prescription was COMPLETELY different than what I sent in AND when trying to call the customer service # I never got through so I was ** out of my money and glasses. Smh straight RIP off... I had to go to America's Best Glasses to get a pair.

We found Zenni when our son was in kindergarten. That was 11 years ago now, he went through 8 pairs of glasses that year and if we would not have found this site the kid would have broke the bank! Since then we only order from Zenni and get our money's worth every time! Thanks for sticking around and making your business better everyday!

I read about Zenni in the Clark Howard newsletter a friend sent to me. I had just been to the optician for a new prescription and priced a pair of new glasses in their optical shop. The cost was to be over $700. I decided to give Zenni a try as I already knew what I wanted, but didn't want to pay such a high price. I got exactly what I wanted with Zenni at a fraction of the price. I liked them so much I ordered a pair of sunglasses. Again, another perfect pair. I highly recommend Zenni Optical.

Zenni Optical is the best. I’ve been dealing with them for years and always been satisfied with their service. Whenever I’ve had issues with an order, they've corrected it without any issues at all. Recently I ordered new glasses, but had submitted the wrong prescription. I was able to correct the prescription, return my order and receive a new, perfect pair. They’re the best.

I ordered Titanium rimless glasses and they are ok, the transition part doesn't get very dark but overall they are acceptable. I don't feel they are as good as ones directly from optical places but good value for the price.

First I love your glasses. Can’t beat the quality for the price but my fiancé ordered a brand new pair of glasses and got the clip on shades which I loved so I ordered two for my own not even three days later I noticed my fiancé’s brand new glasses are scraped where the metal rubs on the glasses and now my brand new pair of glasses are also scraped. I am very very upset about this. I wish you could figure a way for the clip ons not to scratch and ruin your glasses.

I returned the glasses because the PD was wrong and it was easy. No fuss and now that I have the new glasses, they're great. The representative didn't argue with me just asked what I was calling about and how they could help. Great customer service!

My sight is -3.5, -3.5 and I was afraid of how this would all turn out. I am very pleased with the results! I expected my order to arrive in maybe 2-3 weeks, and it shows up at my door in only a week! The glasses are beautiful and exactly as I’d hoped, and I can see perfectly out of them. They give me a nice break from my contacts late at night and when I just don’t feel like putting them in. Highly recommend to anyone who would like glasses at an amazing price!

Prescription progressive lenses. My order was placed with you on May 14th - all good and very happy client. I then received notification that the glasses would be shipped imminently - very excited. 2 weeks passed no glasses. I then contacted your chat line after tracking. My glasses had arrived in NZ on 27th May and used the tracking no. here ending in NZ. Sadly they do not have any record of that parcel arriving here, and the tracking no. is not valid. I spoke with NZ Post today and they are investigating this and will reply in 24 hours. So my question is if you have sent glasses and I have not received them what are my rights! I have found your chat line very helpful and would be interested in hearing from you.

I been getting Zenni for myself and family throughout the years and reffering to others as well! I would not ever go Anywhere else! My family loves their glasses! Thank you Zenni!!!! I will always be a customer for future purchases indeed!

That was a seamless enjoyable experience. It was very easy. My only eyeglass outlet. Easier than buying them here in town and if you need anything at all they are there to help. Thanks. My friends are all using Zenni now.

As soon as I put on my glasses I knew I would have to return them. They gave me an instant headache. The prescription was from an optometrist, pupil distance was correct, but the vertical center of vision was much lower than it should've been. I would pay extra and wait a longer time if Zenni offered to ship the frames, have me mark the vertical center of vision, and then have me ship them back so they could make the lenses. Really a gamble when you buy glasses online. Luckily the return was easy, but only 50% back as is their policy.

The shipping experience was great. The glasses are super trendy and cute and most importantly affordable. Not too sure about durability but I only need glasses to see when I sit in the back of a class. I am a fan of Zenni’s glasses and will be buying from them in the future.

The glasses are great - we’re very happy with them, and they were reasonably priced. They arrived much faster last time, this time it took nearly a full month for them to arrive to our home in Australia. But, the customer service and products are excellent, and I’d buy from Zenni again.

Zenni was cheaper than the other companies and they have a lot of variety. Also, the quality was good on the first pair I got. I've ordered four times now and it was easy. I just did it all online and my interactions with the reps were very good. Delivery was fast too. I like my glasses, including how the full rim looked. I've definitely recommended to some friends already.

Both my wife and I have used the services of ZENNI for the purchase of spectacles. In both cases we found the adventure very smooth professional and excellent value for money for a quality product, we would purchase from this company again without hesitation.

I love the price and styles available. But I got the clip on for my frames and it scratched my lens and frames. I was told to send a picture of the damage. I sent a picture of it and asked what my options are. I was informed to ship it back to verify the scratch and if determined then new lenses will be made. No options given, no questions asked. I have one pair or glasses, I donate all my old ones and can't just ship it back for a maybe we might help you. I'm dealing with the scratch as it's at the edge. I will plan on doing business elsewhere in the future because of this. A flaw in the planning of the clip on shades scratching the lens and frames because of screw placement and then the lack of follow through really ruined my experience.