Zenni Optical Reviews

By far, these were some of the best glasses I've ever gotten! Typically when I wear glasses, they don't reach behind my ears, but these actually fit. Before Covid, when I had eye doctor appointments and I came to get my glasses, they were usually to short for my ears. When these came in the mail, and I slid them on, I was ecstatic that I actually had glasses to fit!

They arrived warped and I sent them back and never heard back from you guys so that’s $80 I wasted. You guys used to be my favorite when I was a kid and you really let me down, I thought only my dad could disappoint me like that but y’all really got me.

I thought that Zenni provided a good service for a reasonable price. Unfortunately I have never found glasses that I properly like as they all feel too tall? Maybe it is just my tastes, but they just never did it for me. Oh well.

Both pairs I ordered were just ok. They will be my backup pairs. You get what you pay for. The first pair I went with the “recommended” lenses which I didn’t realize are the transition lenses that darken when you go outside. They have a permanent yellow hue to them which makes my eyes and surrounding skin always appear tired and discolored. The frame was also too wide for my head. The second pair I ordered I made sure to get the right lenses and then get a slimmer frame. This one is now too tight for my head and the color of the frame is not what it looked like on both my computer and phone screen. Won’t order from Zenni again, will go back to Warby Parker.

I had a great experience with Zenni Optical, the service is good and the prices are a good value. The experience has been a good one for me and the value is so much better than traditional optical pricing. The turnaround time is also good.

I was looking for different ways to order glasses online. When I checked Zenni Optical, I saw the great prices and so I might as well try ordering from them. The process was pretty easy. They walked me through putting the prescription in which was the part that I was most worried about. Even the pupillary distance was explained pretty easily. The quality of their glasses is great. I'm kind of addicted and I want all the colors. I have a dozen pairs by now.

I only gave 4 stars because no company is truly perfect, however Zenni comes very close. I must tell you my experience a very good experience with Zenni's customer service my error was all in one day and Zenni's customer service help me correct my mistake making me a lifetime member of the company. I have retained glasses for my son and myself and will buy for my husband next. Thank you Zenni.

This is the fourth set of glasses I have ordered for my grandson! I love the variety of frame selection, the ease of ordering and the photo-chromatic transition lenses are exceptional. My grandson loves them! Quick, easy process and an exceptional product!

I bought 2 pair and both are great. One pair was slightly big on me, but that's ok, I just put the silicone nose pieces on them and they fit perfectly. I would definitely recommend this company. Ordering was easy, shipping was smooth and of course I love what I ordered.

My 2 pairs of glasses were so cheap! Usually one frame and lenses would be $400+ but my 2 pairs cost less than 200. I love that they are interchangeable and I can dress them up fancy or keep them casual. :)

My experience was great until you sent me four different emails asking to review my experience. My glasses worked out great and look fantastic but my order was many months ago. I would have been more happy with one email asking for a review immediately afterwards.

Good quality glasses that were very reasonably priced. Website was easy to navigate and many types, shapes and styles of frames. I have ordered from Zenni multiple times and have never been disappointed. Would definitely recommend giving Zenni a try!

This is my second order and I love them! The quality and price are excellent. And it only took a couple of weeks for my order to arrive. Will only buy glasses from Zenni optical from now on. I have already recommended them to everyone I know who wear glasses.

I submitted the prescription that I had used before, yet for some reason, I cannot wear these glasses for more than about 30 minutes without feeling nauseated. I love the frames but do not feel happy with the lens even though it is the same that I have used in the past.

I sent my frames along with my lenses to ZENNI in order for the technician to simply take the lenses received and insert them into the frames received. According to the Order Number, the order was submitted for repair on July 24, 2020. Given this simple procedure, I couldn't understand why it took 36 business days to receive my glasses. The USPS notice of receipt is attached.

These glasses are the same quality as any expensive glasses place and they are so much more cute! I have at least 20 pair from here and I love them! I can’t wait to order more. I’ve been meaning to try the blue light ones. My boyfriend just got some and they help his eyes so much!

My glasses are amazing. I love them. Zenni will always be my number one site to go to for glasses. I have bought two pair and I love switching up between the two.??? I just love these glasses. They are so durable and I’m hard on glasses.

I've used Zenni for years and have always had a great experience, we buy all our Rx glasses from them, I always recommend them to anyone who is looking for glasses, I've never had a problem with any order over the years, will continue to order from them.

From the cost of the lens to quick delivery, Zenni provides a great online service to getting glasses at a cost lower than a doctor’s office. I would recommend and would buy again from Zenni. I was able to get premium frames (titanium) cheaper than my doctors. Also, they offer several lens to choose from including blue blockers, tinted, and darkening. Checkout was easy and I received my glasses in under three weeks. Thanks.

The glasses are awesome. Less headaches at work from the blue and easy to keep clean. Also they came in fast which was awesome and love the sunglass clips as well. I always struggle in the past with fighting to see with the sun in my face.

I really like your product. Glasses fit well and are super affordable. I have ordered 5 pair total from you now. I don't enjoy my email being spammed 6 times to write you a review though! ???? I can read the first email and will get back to you when I get back to you! Calm down, Zenni.

I ordered 3 pair of glasses - 2 regular and one pair of sunglasses. I put the prescription in just as it read on the paper plus scanned it just in case. I got my glasses and couldn't see anything out of them it was so blurry. I went back to the doctor and used same prescription and ordered glasses and can see just fine out of these.

I enjoy my new glasses. They are a rose gold aviator style with the blue light blocking lenses. They were a little lighter than I thought they would be but I haven't had frames like that before. I would love to try another pair! They are much needed.

My son, wife, and I all wear Zenni's. Same quality as the optometrist or box stores, only difference is my family of 3 can all wear glasses for the price of 1 pair from other online vendors! Finally a company that doesn't rip you off on frames and lenses. Thanks Zenni, I tell lots of people about Zenni and am amazed how many are still paying way too much. I'm definitely a Zenni life long customer. Website can be a little tricky when picking lenses (be sure to double check the prescription and lenses types/options), but love the facial recognition (try it on) software. Also, glasses always arrive within 2 weeks (even during Covid-19) and shipping is also fast and very reasonable.

Loved my first pair of glasses. The fit and color were great. The prescription was correct. Second order wasn’t as successful but I found the credit and and its return was easy. Currently have a credit and will be using it as I have found the ordering process as well as customer service to be great.

I've purchased about 8 pairs of glasses since first finding out about Zenni and I have NEVER been disappointed! People always comment how cute and they think they're expensive looking but we will just keep that as our little secret! I will only use Zenni from here on out. Customer Service is fantastic and they always arrive faster then the date they say they will be. I've worn glasses since I was 5 and I'm 38 and this is the first time I've ever found glasses this cheap and fantastic! I'm a customer for LIFE!

I will never use Zenni again. My family and I had made some purchases in the past but my last order I had to contact support and they were absolutely useless and I will never recommend or use Zenni again. I would prefer to deal with a company that really cares for their customers.

I ordered four different pairs of glasses, for variety and I love every single one of them! I am so glad they were all affordable and I had so many options to choose from! The try on feature before buying was awesome and they arrived in a good time frame. Love them!

First pair I ordered were blurry and I couldn't read! Sent them back got a credit and ordered pair # 2. They are fine! I can read and see well with them. I really like the selection of frames Zenni gives! It makes ordering fun.

I came into buying eyeglasses online with a very skeptical view, but I ended up being extremely happy. I love the two pairs that I purchased. One pair ended up being a little too big, but I placed some adhesive backed nose pads on and problem fixed. My only critique would be is to offer more pairs with the magnetic sunshade option. The clips ons are ok, but would prefer the magnetic.

I love the look of my glasses but am disappointed in the overall quality. My first pair of frames broke within the first week of gentle wear. I did not contact Zenni, I just bought a replacement pair. The frames were bent upon arrival.

My whole family now have glasses to match all our outfits. Zenni's prices are low enough that I paid less for 25 pairs of glasses than I did for one pair of sunglasses from my local store. We love zenni! I have passed out all the little pupil rulers they sent me and have spread the word a lot! I have another cart full to order this week! Haha. A little tip for the new shopper... Buy the expedited shipping. The whole $8 more you spend is worth the very long wait for your glasses. I love the hard cases that come with them also!

My new frames are so cute! They fit my face really well and I have gotten so many compliments on them! I really loved that they weren't astronomically expensive like some other places. They are well made & easy to take care of. I will definitely being ordering again!

Love the big blue frames, great fit, easy to wear, enjoy the bigger size frame. Got them for a terrific price. Got them for another pair of sunglasses and wear them often. Online service was great. Got the dark tint so they looked cool.

Glasses fit perfectly as soon as I put them on. I can see great and no issues with the frame. I will be using Zenni for all my future glasses orders. My husband is also very pleased in all aspects with his glasses.

I spent a lot more than I intended to after all the modifications I wanted and needed — and I do have some buyers remorse because the tint level I chose was based on little to no knowledge, and they don’t offer a lot of info on the site, so I would have gotten much darker ones in hindsight. One of the two pairs I got are already scratched and I haven’t done anything with them really; so that’s disappointing, apparently they take damage easily which I would hope would not be the case. But overall they work, they are my prescription, they offer calibration for my weird measurements at some extra cost even tho the frames aren’t spec'd for me. I will definitely be ordering thru them again.

I received a promotional email from Zenni. I consulted with my doctor who recommended them. The prescription was written to make all information required to complete the order accurate. I was extremely happy when I received my glasses. The frames and lens that I ordered exceeded my expectations. I started recommending it immediately.

I enjoyed the process of choosing my new glasses. The quality and fit were very good so far, as I have had them a month. The price I paid seemed very good, and my wife ordered back up sunglasses due to the reasonable price.

After trying to wear these glasses with progressive lenses for a month - I gave up and went back to my old glasses. Followed website instructions and guide and got glasses that are completely wrong! Would not recommend to anyone!

The price always better than anywhere else. The order was delivered when it was promised and the quality of the glasses was excellent. I have been using Zenni for glasses for myself and for my children for years. Thank you for offering a quality product for such a good price.

I don’t have vision insurance currently so trying to get in and get new glasses is next to impossible financially right now but when my glasses broke I knew I needed something quick. I placed my order and received my glasses pretty quickly and fell in love! Had a few issues with sizing but it was my fault so I exchanged them but my new ones came in crooked. Tried telling customer service. They suggested I try to adjust them first, I haven’t yet simply because I don’t want to break them accidentally but I’m working on having someone do it. But customer service said if it doesn’t work they will take them back and fix the problem for me. I will continue using Zenni. Always love the options and response time of customer service!

I have been getting my glasses exclusively from Zenni for years. They always do an perfect job and I love having the choices they offer!! Always timely and they have never made a mistake with my prescription. I sing their praises to everyone who comments on my glasses.

All good, zero issues, received order before scheduled date, easy to use online service, kept up to date on order, glasses fit perfectly and design was exactly as portrayed online. Will definitely order again soon as the prices were fantastic.

Two instances where Zenni has gone above and beyond. During when COVID hit in January/February my order was delayed. They provided a discount for my next order! Another was 2-3 weeks after receiving a pair of glasses one of the lenses cracked. They sent me a whole new pair complimentary and did not request the cracked pair to be returned.

Online shopping with Zenni is very user friendly! I really love that you can virtually try on different glasses to get a feel for how they will look. All the pairs I've received have been great quality! I ordered a pair of sunglasses, and they're great also! I definitely recommend getting your prescription from your eye doc and ordering online! Great value for the price you pay!

I've ordered at least 9 pairs of glasses for 4 different people in the past year and have had great results. The glasses arrive quickly, the prescription is correct every time, and they look great. We've been very happy with our experience with the try on features too.

Updated on 12/15/2020: I was very upset with the first glasses I received, after much effort it was determined the eye dr. wrote the wrong prescription, the new glasses I received from Zenni are perfect. I love them. Thanks to all at zenni, and my apologies for being upset about them.

I have been wearing glasses for many years. If I knew that I could buy real prescription glasses at real affordable price, I would have jumped on the band wagon long ago. I am sold and will be ordering more in the future. They are stylish and they actually work.

I am so happy that I choose to purchase my eye wear from Zenni. I had a problem with my glasses and had to return them. No problem. Received a 100% minus shipping and handling. Very very satisfied. From now on I will purchase all my glasses from Zenni.

I have ordered various times from Zenni for my prescription glasses and they are amazing! The glasses get made quickly and shipped fast. They are excellent quality and I get comments all the time about the style of the glass. I would totally recommend to anybody looking for low cost, high-quality prescription glasses.

I know I can get good glasses from Zenni. The fit is what I expect and the quality is consistent. I recommend to anyone whenever I get a chance. Good selection of styles, and the price is so good I can get several styles just for fun. Delivery is prompt.

Because of Covid I could not get glasses from the usual place. I decided to try Zenni and was totally pleased with the product and the timely way I received my glasses. The price was a third of the price I normally pay for glasses. My ophthalmologist was very impressed with the quality too.

i Love the virtual try on feature. Once you have your pupillary distance, you can upload your photo and see what each pair would look like on you. Very helpful. I have a small face so I was able to put in the specs I wanted for the perfect fit and those frames came up. I also love all the lens finish options. I was able to get polarized lenses with a hydrophobic finish to help water slide right off my glasses. Perfect for swimming! My brother spent over $400 for his polarized prescription sunglasses, and mine from Zenni were less than $100! I would definitely recommend this site to anyone

I have been a Zenni customer for quite a few years and I love these glasses, however my most recent purchase has left me a little bit disappointed. For the entire summer it has been quite warm and when I wore my glasses in the really hot car it cracked the coating on the lenses. I have never had a problem like this before this year. The glasses are fantastic frames, great price but the quality on the last order was a bit less than the standard I have come to expect.

I’ve ordered previously from a different vendor, so, I didn’t expect much, but this company exceeded my expectations. In short, my glasses came super fast and I am in love with them. Looking forward to my next pair. I’ve recommended my sister, who’s purchased two pair as well as my mom.

I have ordered many times from Zenni in the past and will continue to do so. I never had an issue with an order that wasn't my fault, and even, then, they were willing to fix it with great customer service (I chose to take the loss). The frame selection is fantastic and I LOVE my newest pair which are photochromic lenses. They have a regular customer in me. I recommend them to everyone who comments on how much they like my glasses.

Zenni Optical was fantastic to deal with. They have a very user friendly website & ease of ordering, in addition to the large selection of styles & frames! I am very satisfied With my prescription aviator sunglasses! They fit & look great! I will definitely be ordering from Zenni again!

I love my regular glasses so much I ordered two pair of sunglasses. Then my neighbor liked my regular glasses so much she had me help her order a pair just like mine! She loves hers too! I will be ordering again!

I love Zenni Optical, I've ordered at least a dozen frames from them. Well this last order I really messed up, customer service immediately emailed me to correct the wrong PD I'd applied as my hound dog was pushing the screen as he wagged his tail. Then customer service reached out to me as a pair of frames I'd chosen wouldn't work for my script. They helped me choose a more beautiful frame and even after a few days I was also able to upgrade my lens thickness. For free! They solved so much chaos and confusion and customer service is prompt via email and so helpful! Very loyal customer here, great products, great prices, great quality and try on features. A lot of the time the glasses I receive pleasantly surprise me!

This is my favorite place to go for eyeglasses. I get my regular everyday glasses as well as prescription sunglasses. All at amazing prices. I can even afford to get backup/emergency pairs. If you aren't getting your glasses from Zenni, you are missing out.

I love having a wide range of color to wear. I tell everyone about the website. My only suggestion is to make sure you are accurate with measurements and confirming the size of the glasses. The return policy is not very favorable to the customer.

I was disappointed with my order. When it said progressive I didn't realize that meant no line bifocal. I had to throw them away... I think you should state lined or no line bifocal. I will try buying glasses again in the future as I do love the selection you have to choose from. It would be nice if you also offered try before you buy like some other online glass companies offer!

Size of frames looked considerably different in person than during try on. Most recently this occurred on sunglasses. I recommend Zenni to a lot of people and have purchased many pairs Myself. 75% of the time they are what I was expecting. That is the downfall to online ordering.

I'm very pleased with my glasses. I had ordered a pair with the tint on them and they were too dark and I couldn't see anything out of them. So I sent them back and ordered a pair without the tint and haven't had any problems at all. I have been telling people where I got them from and giving them the website so they can see all of the different kinds of glasses you have. Thank you. Traci.

It's nothing short of amazing that you can get great quality glasses at such reasonable prices!!! I even got the people from my eye doctor's office ordering through Zenni now!!! You can buy 10 pairs of glasses and pay less than you would for 1 at most places!! Thank you!!!

I ordered a pair of glasses for Zenni and I had read the terms and conditions. I got my glasses in the mail and could not use them. I could not see out of them so I contacted them and explained the situation. We double checked the prescription. It was correct. They would only redo my glasses 1 time and they still were incorrect. So I'm out my money and no glasses. So no more orders for me.

I ordered proscription sunglasses. They fit perfect and looked great. So I ordered a second pair of transitions so I could wear them all the time! They came faster than Promised. I like the quality and the price. I highly recommend this company.

Although I was happy with the ordering experience, I had to return the first pair because they were not comfortable. The 2nd pair, which I just received were more comfortable, but still not a good fit. I will use them as my emergency backup pair.

This is my second pair of glasses purchased and I am thrilled. The quality is amazing and the price is hard to beat. The ordering process is simple. Make sure you get your pupillary distance when you get an exam. The hardest part is choosing a frame and the wait after. I wish I'd done this sooner and will definitely order again.

Updated on 09/22/2020: I have emailed, called, reviewed, whatever I can do because of the horrible service and even worse products I've received from this company. I will never consider this issue closed until I get all of my money back. I responded back to the BBB that both were broken. That YES I did clarify to the 5 different people that hung up on me, or ignored me, or even yelled at me that both were in fact broken. I wanted all of my money refunded because you sent me two pairs of unwearable glasses but you got SO caught up on the fact that it was glasses with a sunglass attachment that you ignored even looking into the whole order or asking me directly what it was. This company steals, provides horrible products, and has the worst customer "support" (or lack thereof) and I want my money back. Even now, 4 reviews later, they are fighting because they're money hungry rather than about making the customer happy.

Love the ease of ordering my new glasses. The lens and frames are great, no problems at all and they arrived right when I expected them to. Definitely will be placing an order in the future. I love the selection of the frames and the process that you get to see them on you!

Happy with all glasses, they came as I expected. Easy to do as my prescription was kept on file from previous order. Will recommend to other friends and family and have in fact already done so. Better if pricing could convert to CAD dollars.

The return/exchange process is a pain. It's been months and the issue with my order remains unresolved. Additionally receiving follow up with the return department is unreliable. I was the one who had to initiate contact and prompt updates. Finally I gave up and purchased the pair I needed elsewhere. Especially since they would only honor % 50 of my initial purchase price regardless if the error was theirs or mine.

I have bought myself 3 pairs of glasses so far from Zenni and they've all been up to my expectations. Fashionable and comfortable. I would recommend them to anyone. The sunglasses aren't too dark at all and I love the mirrored lenses that you can add to literally any pair of glasses.

Zenni is great. I have been ordering my frames from them for years and I have all my friends and family becoming Zenni fans too. The frames are awesome and the shipment is great. I have always had a wonderful experience with Zenni Optical and I have a great collection of glasses to prove it.

Thank you! Resolved.

I've gotten a couple of my favorite frames that I've ever had through Zenni Optical. Their selection seems to be good and the turnaround time isn't too bad. With online glasses, sometimes you have to wait and that's understandable. It's coming from overseas but I've had good results. This last time I ordered, I put in a prescription wrong. I ordered two pairs of glasses and they noticed that one was very different from the other. That could have been a catastrophe and would have been my fault, but they caught it and contacted me to make sure everything got straightened out. So I had a very good experience. The sunglasses that I got were spot on. But the last pair of glasses I had were slightly off. But I'm still getting used to the new prescription.

Super cheap, excellent quality, large selection even for the $6.95 frames. They also offer clip on sun shields for about $4. The site is very user friendly. Shipping is fast. I've ordered about 8 pairs and never been disappointed.

I needed some glasses and my daughter helped me ordering them from Zenni Optical ‘cause she had already ordered there. This was the first time I ordered from them and the experience was good. I like the glasses. They were full-rim and green and blue and colorful.

After a bad experience with DesignerOptics.com, I went to Zenni Optical and had the complete opposite experience. The prices were fantastic. I got what I ordered without any problems. I wish I had gone to them first instead of losing money with DesignerOptics.com.

I had a friend that told me about Zenni. I liked their price and got from them too. Ordering was super pretty simple. I just logged in my information and ticked out what I wanted. I got three pairs and liked everything about them. One pair I ended up getting was the blue light blocker and I liked that pair probably the most. All three were slightly a little bit different. But for the most part, they fit great and they were easy to adjust to my face. They were comfortable and lightweight. And if I break or lose them, I'm not out 300 bucks which is a great thing.

I got full rimmed glasses from Zenni Optical and they're good quality. The purchasing process was easy and it took 7 to 14 days to get it delivered. Everything I’ve gotten has been great.

I like the price Zenni had. Their website was easy to use and there was a face tool available which worked. I got their full option for their glasses as I like them the most. They're good.

My mom heard about Zenni from one of her friends and she told me about it. I always get my glasses from there. I've been using them for a couple of years now and it's fantastic. I have their full rim glasses. My eyes are so bad that I have to use the strongest grip they offer. They are really thick so I usually stay with that. I love Zenni. It's affordable. I got two pairs of glasses for the price I was gonna pay for one at my doctor's office.

I have never written a bad review but if I could give this a minus 5 stars I would. I ordered bifocals. 1) Glasses took 3 weeks. 2) After going back to my eye doctor he confirmed the prescription was filled wrong- I sent an email as to how to rectify and never received a reply after 2 weeks. Finally, heard back and I sent a long letter explaining the problem and returning glasses also asking to be notified that they received them and let me know if they found out indeed the prescription was filled wrong. Never heard back.

I've been with Zenni for two years now and I've ordered a couple of times through them. I got my most recent pair of glasses two months ago.

I've purchased 6 pairs of glasses from Zenni in the past three years and only two pairs have fit properly. They have a return policy that allows you to return one pair for an exchange, but if the exchanges doesn't fit, you're stuck with them. I have since moved my business to another provider that allows you to get glasses and try them on. It takes longer to get what you want, but at least you know they will fit when you get them.

#2019017 glasses are not adjustable according to my eye place. They hurt my head right behind my ears. Ear pieces put too much pressure on my head and ache right away. I also can't see clearly out of them. The tint is not dark at all either. The rec specs are great. Sunglasses cheaply made.

I liked my friend's glasses and she told me how reasonable it was. Then I checked Zenni out and I started ordering a few months ago. I have three pair of glasses and I like them. I have one that has the black frame with the gold trim at the bottom. I also have some clear ones and then I have another with an engravement on the side. I have some turquoise square frames also. They are really cute. The blue pair is like pretty blue light that would be on a mermaid. It's a real pretty blue. It's the Zenni blue like the color that the case it's coming in.

I heard Clark Howard talking about Zenni Optical on a consumer radio show. He said Zenni is where you can get good cheap glasses. Their website is okay. I managed to get through it. There are a lot of frames and it's impossible to keep up with so many selections. You just have to kinda pick one and go with it. The shipment takes about two weeks and that's pretty good since it’s coming from China. However, the glasses slide off my face. I've adjusted the nose pads several different times but no matter what I do, they slide down.

I ordered my glasses 3 weeks ago and still have not received them. 10 days in they were "shipped" but based on the tracking information it appears that the label was printed and then nothing happened for another week. Since then they have been in shipping limbo and it hardly seems that anyone actually knows where they are. At this point I do not know when to expect them as there has never been an expected delivery date except Zenni's initial "14 to 21 days". I waited to post any of this until after that timeframe expired.

Zenni does a great job. The ordering process online is easy. The best part is their 3D trial. It’s very handy and it seems to be accurate with how it looks on me in reality versus what it looks like on the video. I have 13 pairs of glasses now I feel very good about their quality. The most recent one is a circle, metal frame, Tortoise Shell with a little gold filigree leaf on the outer corner.

Zenni has shown me great customer service to resolve a problem I had with the bifocal lenses I ordered. I’m very happy with the resolution and highly recommend Zenni and will buy from them again.

They had a good selection of children's glasses at an affordable price. The only trouble I had was when I was trying to buy additional clip-on sunglasses. I didn’t add on my original card, so it was trouble trying to find how to add it on separately without having to do the whole order. I eventually used the search engine to find what I needed. But it was kind of hard at first to figure out how to get what I wanted.

I've ordered 15 pairs from them and I had one defective pair. They originally pushed back on replacing the glasses but they eventually did it. My experience has generally been good.

My mother-in-law told me about this site as she excitedly showed me all of her new pairs of glasses. The prices are amazing (I was used to paying $200+ through my eye doctor) and I'm up to 6 pairs of my own now with more in mind in the future.

On 3/3/20 I placed an order (#**) and was so satisfied with the product after 2-1/2 months that I ordered a different/second pair (#**) and having a very hard time seeing (blurry, can't adjust) and cannot wear the second pair. Don't want to be a bother, but would like some advice about a reorder...Thanks, Scott!

Great prices and quality products!! Very happy with Zenni!! Wish I had found them earlier. Glad a friend of mine told me about them! Someday I may try and order a pair of prescription sunglasses... I’m sure they’ll be great!

I’ve bought several pairs of frames with prescription lenses (sunglasses, too) from Zenni over the past couple of years and have been all around totally happy. Zenni does a great job for a great price. They deliver in a timely fashion. You’re kept updated via email on your order’s progress. I highly recommend Zenni glasses.

I once requested an eyeglass tool kit and they gave me one. And the shipping is consistently prompt. I like that they have so many frames to choose from and I never feel frustrated or confused when navigating their company website.

I've ordered multiple pairs. Some for reading, some with bifocals, some without; some sunglasses. I have a pair for work, a pair for driving, a pair for reading, a pair for computer work. I think they're just as well made as getting them at a regular optometrist.

From the very fair cost for frames, the incredible variety, & quality styles, to the very detailed lenses & offered accessories, this company can’t be beat. I’ve worked in optometry & ophthalmology for almost 30 years. This is by far the best way to get your moneys worth. Will never turn back now. Thanks, Zenni, for keeping it real.

The glasses were for my nine-year-old daughter and I paid over $200 for it at the eye doctor. But she broke them in about six months. So I tried Zenni and I was able to get her two different pairs for 80 bucks and they both fit her better than the ones that we got from the doctor. I got one with the blue light blocking and she wears it all the time to school. Then I got her another pair with basic lenses that she uses when she is playing sports and outside. The glasses were delivered in about 7 to 10 days. Their website was really easy to use and my daughter really liked being able to virtually try them on. I'm fixing to order me a pair of prescription sunglasses from them.

I get a lot of compliments on my Zenni glasses and I always say “Thanks I got them from Zenni!” And it is completely astonishing to me the amount of people that do not know about Zenni. Great quality for a great price. 10/10 would recommend!

So happy with the tortoise shell glasses I received! For the price you cannot beat it! My husband also got a pair of glasses and he is very happy with them as well. This is my second time ordering through Zenni and I won't go anywhere else!

The progressive lenses I ordered were for distance and computer. The computer portion of the lens started too low on the glasses to make them usable. I was told by customer service that there was no options to alter the height of the lower lens. Glasses were unusable. Will not order from Zenni again.

I have ordered multiple pairs along with sunglasses and have been impressed every single time. Love my glasses and my daughter loves hers as well. They have all been better and definitely most cost effective than what you can get from the doctors office. Def going to be a repeat customer.

I had my eye doctor have a look at my glasses and he tested them. He was very impressed with the quality and then asked me for the website so he could direct his patients to the site.

Awesome to be able to get a multiple pairs of glasses instead of just one real expensive pair! Now I can change my glasses with my mood???? Great value as well, all the pairs I have received have been high quality!!

I've ordered several pairs of glasses for my daughter and myself. I absolutely love Zenni!! VERY affordable and many different styles to choose from. Definitely a lifelong customer!! I've recommended Zenni to both family and friends. They too love the high quality they received for a GREAT price.

I love the way the glasses look and feel. They fit well; the lenses do not bounce light and they make me look good. So, I'm happy. At night, when I read with them, they fit well and do not cause me trouble when laying back like that to read.

This is my second pair I bought. First pair was great. Second pair I had a different script. The glasses are a little bigger. I cant wear them. Also the frame by the bridge hurts my nose. I don't think I will other from here anymore.

I have recommended these glasses to everyone I know. I was so tired of relaxing broken glasses, until I found Zenni! I was so impressed by the durability and cute styles that I have ordered a pair for three of my kids and one for myself. Absolutely love these glasses! A+++!!!

They are budget friendly and look great. I was able to order several different styles for myself and my son. He is a hyper 11 year old and they have held up well. We have ordered glasses that have been 10X more and have not lasted as well.

I have ordered 2 pairs of glasses & 1 pair of sunglasses now & I could not love them more! I tell everyone about Zenni & even have my dad ordering them. I used to only have 1 pair of expensive glasses & I would wear them for a year or two. Now I have multiple pairs & can mix it up with what I’m wearing! Love it!

My experience with your telephone associates has been very nice. While I considered recontacting your company to resolve the issue, I just haven't had the motivation to do so.... The problem as follows: I ordered progressive lenses. The lenses were not acceptable as the area of lens that allowed me to read was extremely small. Your associate offered to either refund my money or remake the lenses. I opted to have the lenses replaced and I shipped my glasses back to you. I was informed that the original lenses were indeed manufactured improperly as I subsequently, I received my glasses back with, presumably, new lenses. The 2nd shipment is perhaps worse than the 1st. Your second attempt is actually worse than the first. My assumption is that your company is using low-cost vendors and you just cannot get it done properly. Admittedly, your prices are very low. I had hoped that would not act as a barrier to quality merchandise.

I recently ordered a premium pair of cat's eye glasses for myself, and they have really changed the way i feel about myself and see myself. Zenni makes it affordable to treat myself to more than one pair and to have prescription sunglasses.

Been ordering for YEARS from Zenni, always a great deal and very happy with the product! This spring I finally ordered prescription sunglasses and received MANY compliments all summer for my choice in frame, shade, color etc all based on Zenni New Releases. So Thank You!

I love these glasses. I got them to help with my migraines and I am so pleased with how well they turned out. I have gotten complements on them. I have gotten glasses from Zenni however the script changed and I can no longer where rose sunglasses. I loved those. I have to wait till I can afford to get them again. Soooo many compliments on those. They were a rose gold frame with a polarized grey lens and a rose gold mirror finish.

It took longer than other orders because of shipping...I believe. But your cust service response was inattentive to my needs & almost dismissive. They could have been more apt to research and then got back to me. Rep seemed as if they didn't wanna be bothered.

Even when purchasing a small bridge pair of glasses, that matched my name brand glasses, the nose was too big. This made me have to go out and purchases stick on nose pieces to make it fit my face. Other than that the glasses really were fine.

I will NOT order glasses from your company again. They were not made right, astigmatism was way off, frames were flimsy, the plastic frames look very very cheaply made. And your return policy is terrible, if a customer is not happy with product give them a FULL refund. I had to spend more money to get another pair glasses that were made right. NEVER AGAIN Zenni Optical will you get my, my family, my friends' business!

My Zenni glasses came apart and needed a special screw evidently as I have been to 4 optical places and they do not have the screws to fix them. I wrote an email to Zenni and they said they had no provisions for repair. Buyer beware -- if your glasses break or come apart, other opticals may be unable to repair them. For this reason, I will never buy Zenni glasses again.

I've purchased from them more than once. The website has even improved a little over the last year or so. The product takes quite a little while to get here but that's the main drawback to it. It takes about three weeks. Also, the quality is a little less than what some other brands might be. But they’re good for me as an adult. I have a son and I tend to stick with Zenni because we're changing out glasses so often. But they are durable enough to last through a period. I noticed the ones that I had purchased from an eye doctor that might be several hundred dollars a pair was heavier weighted. The plastic is heavier. The glasses from Zenni feel a little lighter weight and a little less solid but they certainly do the job.

My daughter wanted sunglasses and I ordered it from Zenni. It was fairly easy to order. The quality of the glasses was nice. I was pleased with them.

I saw a girl with some glasses that I liked. I told her I liked them and she told me to get it from Zenni. Their website was very easy to navigate. I received my glasses pretty quickly. The glasses look exactly the way I thought they were going to look. They seem pretty sturdy. They're flexible enough to wear. Zenni is wonderful and I would order many more glasses. They were so affordable and the sunglasses part works really, really well.

I purchased two pairs and they’re good for what I'm using them for. I was referred by a friend and ordering from Zenni Optical was easy. The only drawback was I couldn't speak to anybody. When I went looking, I contacted them and it's through customer support and we just emailed. Other than that, the glasses are stylish and they fit well.

I've been getting my glasses from Zenni for almost 10 years. I ordered my glasses online and the process was pretty easy.

The prices are cheaper. I got the full frame and the quality is great.

My glasses broke and I didn't have any more spares left. I called around to several places but was told if I needed to order contacts I could. But nobody would fit me for new glasses. A total stranger providing customer service by phone, told me about Zenni Optical. My regular doctor gave me the same info a couple weeks later. Both people spoke of the great prices Zenni has. So I went to Zenni's site with my optical prescription in have. It didn't take long and I had tried several pairs of frames on my picture with a 180 degree view. My wife is ordering a second pair too and they've each cost under 100.00 dollars, although you can spend more depending on your own fashion taste.

I found Zenni Optical online. I went with them based on the choices and the prices and I got some pink ones a month ago.

I was extremely surprised at the rapid response and to extremely satisfied with the outcome of the final verdict. They were fair and I am once again pleased with this company that I have personally used to purchase many glasses for family members with no insurance etc. I think they are reasonably fast this error although it wasn't mine nor theirs because the RX was written wrong by the medical professional (eye doctor). It was resolved and I am happy! THANK YOU.

Beware - Still waiting for my order. I was told max 2 weeks delivery from the time my order was received. I placed the order on the 4th of August. Today is the 20th. I asked for a tracking number on the 17th, which they supplied. It shows that the label has been printed but nothing has been received yet. So I wrote back and explained that this is just a bogus tracking number to appease me and nothing has been shipped, to which they replied: "Thank you for contacting Zenni. We are so sorry for any inconvenience caused to you. Due to recent Covid-19 pandemic, it will arrive later than usual." I am as sympathetic as the rest, but I called to make sure that there were no expected delays before I ordered. So if you need your glasses quickly - not recommending this co.

My daughter did hers and said that she had a good experience. I just got a new prescription, so I tried Zenni. It took a little while to get my glasses done, but it's been a good experience until the lens part busted. When I got up this morning and put my glasses on to go to work, the whole top part of my lens on the one side fell off. I keep this pair in the case and I don't use them other than at work wherein I'm just in the office. I have another pair that I use for when I'm outside doing stuff as well. I called in about my lenses and I'm waiting to see how things will go. Zenni was supposed to be doing something about it because my glasses are still in the warranty.

Ordering was easy because it let me do a picture and try the glasses on. The glasses are not the greatest but for the price, they're great. You get what you pay for.

I ordered some glasses from Zenni several years ago, but I haven't since then until just now. Ordering was pretty simple. The only thing is I've always had the glasses with flexible springs in the sides, and the pair that I just got don't. They're a little tight on my head. It's the same dimensions as my previous glasses, but the bows fit pretty tightly. Other than that, it got here pretty quickly. I'm satisfied.

A friend who was rather hard up for money tried Zenni Optical and said they were good. So, we tried it and they are. The glasses are perfectly aligned. The prescription is perfect. The frame is a little shaky, but a little fragile, but they have not broken yet. I got what I paid for and they’re perfectly adequate. My wife liked the website very much. They also have a decent, prompt response. But everything is so messed up and shipping to Maui is difficult, so our order took a little longer. But that was expected.

I ordered two pairs of glasses in May. I got headaches when I tried to wear them. Then COVID hit and I wasn't able to take them in to get the prescription checked. I finally did last week (August). The optometrist told me that one wasn't even my progressive prescription and the other was reading glasses. I now have two pairs of glasses that I can't even wear and no one will get back to me. Never again! I'm not just going to give up, I want a full refund.

My friend back in 2013 told me about Zenni. I've been using Zenni as an eyeglass ordering place since then. It's really easy ordering as long as I have the eyeglass measurements which is handy that they provide tools online. The fact that I can upload pictures of myself and try on that way is really helpful. But maybe they can have an iPhone app or something like that will be cool. Their turnaround time was really great. It took two weeks to get my glasses and the fact that they emailed me updates made it seemed like it was much faster. That way, I was in the loop of when my glasses order was processed, manufactured and sent out.

My cousin told me about Zenni Optical and it was a really cheap and affordable way for me to order glasses because usually when I go to a doctor, it's really super overpriced. So that was why I started to order from Zenni. The order process was super easy because all I had to do was go to the doctor and get an eye checkup to renew my prescription. Then all I had to do was upload it onto the website and then it processed everything for me. Sometimes, I do the try-on feature, especially when I'm not sure with a specific style because they have so many options and it's really helpful. The shipping's not too bad. It actually comes in on time, as it says. Zenni really saves me a lot of money. I keep breaking all my glasses and I have 10 pairs at home.

I've probably been ordering through Zenni around 2009 and it's usually always good. The process is pretty straightforward if you know what you're looking for. It gives you the option like plastic frames. It gives you different styles to look through. I've had a couple that are probably not the same quality as far as the frames go as what you get at an optical supply especially when I've ordered for my kids who go through glasses like crazy and even myself. But that price point is much better for me than usually the higher-end frames especially if we've already exhausted our insurance benefit.

I have ordered three times from Zenni - I think they are the best eyeglass company on the internet. I love the "virtual try-on" feature, in which you use your computer camera to make a head-and-shoulders 3D image of yourself, which can then "try on" the different styles of eyeglasses. You can have the head turn from side to side, which makes it better than using a mirror.

My cousin ordered some glasses from Zenni Optical, and she told me to order some from them. Finding the styles that I was looking for was pretty simple. I like how the glasses fit my face very well. I got them to fit my face very well.

I had tried warbyparker.com, and they mail them to you once you try them on, but they were still a lot more expensive. Price was my motivating thing. I saw Zenni first and I wanted to try it and see how it would work. I was able to use the try-on feature. Once I got my measurements from my eye doctor, I used that as a reference because glasses are kinda funny on me. The only thing I didn't like about it was the fact that I was unsure of how they were gonna look until they came. But I like the glasses fine, so it worked out well. As far as the quality of the item, they've been wonderful glasses. I've only had them for a short time, but compared to the last pair I had, they are wonderful.

I came across them and used them four years ago, and then we liked the glasses and got them again. My wife always picks out the frames and I like the quality. Although, my son broke his pair last night, so I wasn't super happy about that. Usually, when you step on glasses, they don't do well. Other than that, the shipping speed's a little slow for us, but we're in Alaska, so we are used to that.

My son's girlfriend told me about Zenni. It took a couple of weeks for me to get my glasses. I didn't know what to expect or how long it was gonna take, and I don't know where they're shipping from, but with COVID going on, it was nothing that I wasn't expecting. The only thing is where the bows are at. I was expecting the bows to be flat and these are actually just one wire spring. It's kinda like stainless steel. It was a little bit difficult to look at the features online. Other than that, so far, so good. If my wife needs glasses in the future, I'd order them from Zenni.

As you should be, I was skeptical of ordering glasses online, especially for a prescription as crazy as my husbands is. Well, I am skeptical no more. I ordered them online, inexpensive frames, progressive bifocal lenses, Photochromic lenses, they arrived within two weeks and I paid only $83.00 in total. They are much better quality than the ones I got at my local optometrist, were less expensive and came three weeks sooner than the ones I ordered locally. I wanted to have an extra pair and will now use these as my main pair and my locally purchased ones as a spare, they are so much better. So if you're hesitating on purchasing your glasses because you can't trust everything you see on the internet, take my word for it, you won't be disappointed.

Zenni had good quality for a great brand. Ordering is super easy and I usually receive my order within two weeks. Their products have held up. In fact, my 11-year old said, "Mom, these hold up better than my $100 glasses that we get from the eye doctor." So, although they're not as high quality, they almost hold up better because they're a little more flexible and good for kids especially.

My little one has had to get glasses so I needed some that were cheap in case we happen to lose or break the others. I wanted to have some backup. Through Zenni, I got sunglasses and another item, and it was fine. The Virtual Try-On was nice. I was pleased with what we had bought so it was pretty true to the way that it looked online. If you don't truly love it, you can still wear them around the house with the styles if they didn’t look right. I figured that would be a win-win for us. The only thing that I had an issue with was his prescription was too high so I had to go order those from my eye doctor. But that has nothing to do with the online glasses. Other than that, I was very pleased. We got our order pretty quick. We’ll definitely be ordering again, especially for him.

I was referred to Zenni through a friend of mine. She had a really cute pair of glasses on and she said they were from Zenni. This is my first time ordering and it was really easy. I got the blue light glasses so I didn't need to find my prescription. There were plenty of styles that I liked. I ended getting two pairs because they have so many cute ones. It took a little over two weeks for me to receive them but I changed my address in the time between placing my order and receiving it. I was fine with the ship time because they were sent to my original address then had to get forwarded. I was very happy with the whole process and I'm really happy with the glasses. I will definitely order again.

It was the price and ease of being able to figure out which one would fit me that made me purchase from Zenni. I have about eight pairs from them and most of the ones that I've gotten are plastic rims. Recently, I got a pair of circular round metal rims as well. I use the Try-On tool. There's one of the models that kinda best fits my face structure. It was good. Zenni is the way others should go instead of going to a big local chain.

I have been using Zenni for more years than I can remember. My sons both got all their glasses from Zenni and now my grandkids are buying theirs from Zenni, also. I have a difficult prescription, with a prism addition (which none of the other online makers offer), and Zenni has consistently made my glasses accurately each time.

It took 2 weeks to complete the order. I requested the new customer discount and they denied this because I was military. Once I received the glasses, they were made of the lightest, cheapest material I could imagine. And when I put them on, I could not see a thing. The prescription they used was not the one I sent to them. I went to COSTCO and found some outstanding glasses, best I have ever had. They were $100, but YOU WILL GET WHAT YOU PAY FOR. I asked for a full refund and they said no. They only give 50% refunds and only after they get the glasses back. I tried to review at Yelp and Google but this is not allowed. They are using a commercial agency they can control. Let's see if this shows up as the only other one star review on this site after 700 reviews. Go figure.

It's my first time ordering from Zenni and the process was easy. The quality of the frames are very good and the delivery was on time.

I tell everyone to order their glasses from Zenni. Their prices are extremely affordable. Purchasing is extremely easy, especially with the Try-On at home feature where you could just take a photo of your face and you can try-on whichever glasses to see what they would actually look like on you. I get my order in two weeks at the max and I'm extremely satisfied with that. I ordered a pair of glasses from GlassesUSA as well as a pair from Zenni and I prefer the Zenni ones 2,000% over the ones from GlassesUSA. I got the full rim plastic because I don't like nose pieces. I put my glasses up on my head and my hair gets tangled in them.

The first time I used Zenni Optical, it was the only one offering what I needed with the best prices. The eyeglasses through an eye doctor's office are very expensive, and I don't find the quality any better. I've continued to stay with Zenni because I liked the glasses. I like the frames and the quality of the work. I can afford a few pairs of glasses and change them around. I find ordering easy. I like the fact that I can upload a picture and see what the glasses look like on me.

Finding the frames and styles that I'm looking for is super easy at Zenni. I have a teenage son and he really loved the trial feature. It measures his face and everything. We've ordered three pairs and it usually takes two weeks to get them. We wish we got them a little bit faster, but we didn't have any problems. They came just like they said they would so we knew what to expect. We had a really good experience with them. I was concerned about it because of astigmatism and the prescription has to be in the right place but they worked perfect.

My husband lost insurance and I could not pay more than $100 to go and get my prescription. A friend of mine referred me to Zenni and finding frames that I liked was easy. It has a Try-On thing and it shows different shapes of faces. It made it really easy to figure out what would best fit me. Then, I got the glasses 10 days after I ordered them.

I've used Zenni Optical quite a few times for both my son and daughter's glasses. It started with my daughter. She was terrible with glasses. We would go to a place and get glasses, and then they would either get broken or whatever. I was like, “Oh, look, I can order your glasses on here. And some of them are only 10, 15 bucks. And I can order you three or four pairs.” And then if something happens, I'm not out a ton of money. You can change them up. It's so much better than glasses. I'm really happy with it. I've had better pairs of glasses from Zenni. I have went to a place and the insurance covers so much and whatever. I've been happy with all of them.

I started ordering from Zenni six months ago and I’ve ordered twice. It’s very simple. I enjoy it. But there's a little bug on the try on feature. They could probably use some revamping on the software they use to map the face. It's not an accurate representation of the glasses on the face and the technology could be better. Other than that, it's pretty good. Also, I like my frames and the lens.

The Zenni glasses I got seem kinda flimsy and weak but other than that, they're okay. I ordered them online and everything was fine.

Zenni is affordable and I also got to input my own prescription instead of going through a doctor. They have cute styles. I've ordered from them three or four times. When I first started ordering, I used the 3D glass Try-On tool thing and it was okay. I waited two to three weeks to get the glasses and I wish it was quicker but I didn't have any issues as far as receiving them. The glasses are great and I would order from them again.

A friend told me that Zenni was very affordable so I ordered from them. I liked how I could try on the glasses online. The glasses I ordered are full rim with a plastic frame. It's a good deal. But I was excited about the fact that they were cheap glasses but then, I needed to pay extra for this and that. There were things that I didn't know were gonna be upgrades, like the anti-glare. The upgrades caught me off guard. Other than that, the glasses are comfortable.

My child’s eye doctor suggested Zenni. Ordering through them was easy and the glasses came in within a couple of days. My daughter liked them and they fit her face really well.

I have purchased elsewhere. They are sturdy. The selection is great. They have glasses to fill the needs of anyone.

The price on glasses from Zenni are about 1/4 of the price at Walmart and other discount glasses stores. The quality is comparable to walk-in stores, too. I was pleasantly surprised when I got my glasses.

The selection of frames was great and the ability to virtually try on was easy. Everything was easy about the purchase process. Make sure to get your “pupil distance” (PD) from the optometrist. This can be done at home, but easier if they will tell you.

The customer service agents are helpful, but the return process is a nightmare. You can either have 50% refund or a store credit. However when you finally order products to use credit, it does not. My card was charged again. I called customer service a minimum of 4 times to straighten the nightmare out.

I have been very happy with all my purchases on Zenni! Their Try On facility allows me to see what the glasses will look like on my face. Very reasonable response time. Prices are about a tenth of what my optometrist charges.

I have ordered at least 6 pair of glasses from Zenni Optical online and I’m extremely pleased with the quality of them and the fashion choices that they offer. The prices are great and the service is awesome also. I will definitely continue shopping with them for any future vision needs!!??

Everything was great. Only thing is receiving them faster would make me happier! The glasses are lightweight, sturdy, perfect fit and correction. Like the fact they get darker outside in the sun. The clip on sunglasses fit perfectly and work great.

I ordered prescription sunglasses from Zenni and am completely satisfied. It's so wonderful to be able to wear sunglasses and drive! The prescription is spot on and it was very easy to adjust the fit myself.

Prescription correct at the right price with my style available. Quick turn around. Easy to order. Bought several pairs with no problems.

I've recently purchased 3 different pairs of prescription glasses from Zenni Optical. The cost is the best and least expensive especially considering the high quality of the glasses. I would highly recommend ordering prescription glasses online from Zenni!

I used Zenni Optical after being told about it by a co-worker, a fellow faculty member at my University. He was always misplacing, losing it just destroying his glasses. His solution was to buy multiple pairs of glasses from Zenni. I needed s pair of reading glasses to go with my bifocals that I get from the Veterans Administration. I was amazed with the price and selection of basic frames. I've had my Zenni Optical reading glasses for a year now and they're better than more expensive ones. The VA glasses have scratched, but the Zenni are like new. I'm convinced. I ordered a spare pair.

Zenni Optical was recommended to me by a friend after hearing what a local "low cost" retailer charged me and the hassle of mistakes. They were 1/10th the cost and that's with tint, polarization, anti-glare and light lenses. I recommend them to everyone I know, especially those with kids for the cost savings alone.

I've ordered many pairs of glasses from Zenni and other online glasses retailers in recent years. As a point of comparison Zenni's selection is somewhat less interesting than what other sellers offer, but I tend to prefer the more stylish and unique pairs. The quality of the frames and lenses is good as I have never had a pair break or scratch with normal use. Cost is very reasonable compared to what you would pay at any brick and mortar store, and the time it takes them to manufacture and ship the glasses probably only seems long because I'm always so excited to wear my new glasses!

I have 5 pairs. I love the “try on” feature. Website fairly easy to use. On the rare occasion that I needed to call for help, the experience was good and thorough. Would not hesitate to recommend this site. I have gone from $450+ per pair to about $120 per pair with all the “bells & whistles “. Love Zenni.

I found the frames a very good quality. However the prescription could have been better. I had to take the glasses to another store to have them replaced and the frames adjusted. The frames were a bit larger than I liked but they were the only online store that had the small wire frames I liked. I don't like the big cheap looking plastic frames everyone is wearing these. I choose to be different.

The process of ordering from Zenni was pretty easy and I got the glasses in the mail quicker compared to when they said it would be, so I was really happy about that. I got full-rim glasses and they are translucent. I needed some less expensive glasses that I don't have to worry about if it broke or not and for the price that they are, they're great quality.

I am a woman in her late 40's and have worn glasses since I was 7. Up until I found Zenni I would pay over $300.00 every time I would need new glasses and not a lot of choices. I have bought 4 pair of glasses in the past 6 months and have not even spent half of that. I see great out of these prescription glasses and what a choice I have every day as to what glasses to wear.

My glasses had a filament break in less than 4 months and customer service stated they would ship a replacement but after over a week no-one in customer service could provide a tracking number. I asked to purchase the filament and was told I had to buy new frames.

A co-worker of mine passed Zenni along to me and it was easy ordering from them. Ordering online, you just never know how the glasses are gonna fit or if you don’t like them. If I was gonna order something online, I need to stick to something that was closer to what I'm familiar with rather than ordering something that is not totally new but different than my style. So, other than the uncertainty of it, it was a lot of measuring my existing glasses and comparing them to what was online.

I have been ordering from Zenni for some time now. Having 6 people in the family wearing glasses it quite costly. I have ordered fun glasses and proper glasses. There is a choice of frame sturdiness with the cost. There are many tiers of lens levels depending on what you can afford. Depending on the dollar strength at the time of ordering (It’s all US prices) you can get several pairs for about $150 Canadian with shipping. It’s $10 US for shipping for the order. When my children were young I could get them nice eye wear for $15, Canadian, a pair. So you can afford the extra pair and prescription sunglasses for about $50 per child.

These people have great quality glasses at a reasonable price. Sometimes it takes a little longer than I would like. I have ordered several pairs of glasses from them and so have my friends. I have never heard anyone complain. The days of paying 3 to 4 hundred dollars are over.

My daughter is in college and she used Zenni once before. She told me she swore by them so, I tried them. Ordering went well and if I had remembered to put my payment right, I would have gotten it earlier than usual. But there was one step I seem to have missed. I kept waiting and finally, I called. They told me to go back in and check because they didn't see an order. When I did, it was a discrepancy with the address. It went smoothly after that.

ZenNi is a marvelous product for the price. I had a Dr office write the incorrect prescription on my paper copy. Zenni fixed it for free. I have ordered from Zenni over several years and keep ordering from them. I can’t get a sunglasses prescription filled from them because of my prescription and that is very disappointing.

My second pair from Zenni. They are amazingly inexpensive for super cute, fantastic frames, and progressive lenses with the works. I saved $400-$600! You can virtually try on the frames to see how they will look on you—and also see how they look on the model—which also helps. Easy to order—just punch in your prescription. Highly recommend.

I started ordering from Zenni since March of last year and it was simple. I chose the glasses that I wanted and put my prescription. I used the try-on feature and put a picture of myself. I also took the dimensions of other glasses that I had in the past and compared with the dimensions given by the website. I saw what I could fit better since I considered that I have a large face. I just picked all the largest ones that I found. I paid for it and received it within two weeks. I've returned glasses in the past and I have 60 days to do it. Other optical websites are terrible. It was always a problem for them to answer me and it was limited. The window to return it was 15 days after they got it but then, the shipment was delayed. So, my 15 days were not 15 days but one week. So, I like that Zenni gives a big window to return and the process is better than others.

I first found Zenni about 6-8 years ago (right after considering taking out a 2nd mortgage for the price of glasses from the optometrist). Seriously, my wife got a pair of bifocals with nice flexible rims (not designer) with NO additional coatings and getting a bill for ~$800. I needed a new pair of glasses too, but it just wasn't in the budget so I started searching for other places. To my great surprise I stumbled on to Zenni. I ordered my trifocals with flexible titanium frames, photochromatic and (their version of) Crizal (sp) coatings along with sunglass add-on (for inside the car) for ~$100. I really liked the fact that I could upload a photo and "try on" various frames. Highly recommend!

I’ve used Zenni for years. I am Always completely satisfied with my glasses. I do wish there were more options for progressive lenses paired with a small pd. I like that I can order prescription sunglasses as well.

My friend told me about Zenni and it took two weeks for my glasses to get here. The quality is good and cheaper than any other one, which was why I did it with them.

Great selection of both frames and lens types - can get high quality for about 1/5 of retail, with known lens types. Preview the look by uploading your photo. You need to know your prescription and measure distance between pupils (they tell you how). Good customer service. If it doesn't work out the first time, then 50% off if you return them again. It takes about two weeks from ordering to receiving the glasses. I've had more people say they love my glasses that I bought from Zenni than ever before - not even close!

I love the ease of virtually trying on the frames. I ordered a pair of progressive lens tinted lenses with matching clip on sunglasses about a year and a half ago, using the prescription from my ophthalmologist. The glasses are still perfect. They were so reasonable in price that about 6 months ago, I ordered another pair. I would not shop anywhere else for glasses.

Zenni gave me what I wanted: inexpensive, approachable, everyday durable, non-emergency situation eyeglasses and frames. The glasses are plastic scratch resistant lenses. The frames are standard black aluminum. They fit comfortably. You put in your prescription and head measurements. The website is easy to navigate but it's a firehose of options. I just started shopping based on face shape. It is segregated by gender. I got my frames and glasses within a week. I have had them three weeks and am happy so far.

Great experience. Easy ordering from great selection. I was able to navigate the website easily and order quickly. Turn around time was only delayed 2 weeks by the Covid 19 virus outbreak in China, which is understandable.

I have always had a difficult time purchasing glasses because my prescription is so strong: -6.50 to -7.00. I always had to have thick, humongous frames to hold my giant lenses, or I had to pay hundreds of dollars to slim down the lenses to fit the frames. Even then there was no guarantee that the lenses would fit inside the frames. I saw that I could have this process done through Zenni.com for 30.00 plus the cost of the frames. I had nothing to lose. Plus, they had so many frame styles and shapes to choose from. I ordered a pair. The frames were only 6.95. With shipping included, I paid just under 50.00. They arrived in two weeks and were perfect. They fit and looked amazing! I will buy all of my future glasses from Zenni.com, unless they get too big and raise prices like many companies do. I would recommend to everyone.

I have ordered 4 pairs of glasses through Zenni and all have been excellently done to my specifications. The last pair of reading glasses that I ordered, I made a typing mistake on the prescription which reversed the eyes. When I called Customer service on what could be done, they had me send the glasses back to them and gave me a full refund minus the shipping charges as a "store credit" even though it was my mistake. I had ordered some special coating on the lenses so they weren't the cheapest ones. When I reordered with the corrected prescription, the glasses I received were perfect and I am extremely pleased with them.

THIS COMPANY IS A CLASS ACT FROM START TO FINISH, beginning with ease of ordering; graphics; communications and delivery. I've used them more than once and will again. Not much more to say, just a great deal and easy.