Noom Reviews

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Edited by: Jon Bortin

About Noom

Noom is a personalized health and wellness app that provides access to coaching in your pocket. The company’s habit-changing solutions include daily lessons and progress tracking for weight loss and stress relief. The custom plans are tailored to your specific goals and needs. Noom also provides weight loss and menopause medications, including GLP-1s.

Pros
  • Community support
  • Online access to clinicians
  • Personalized plans
Cons
  • Dieticians aren’t available 24/7
  • Meal plans not provided

Noom Reviews

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    How do I know I can trust these reviews about Noom?
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    Page 9 Reviews 1240 - 1440
    Verified purchase
    Customer ServiceStaff

    Reviewed June 7, 2022

    I feel personal part of Noom (coaching) seems too sterile. I don’t feel coach responses are sincere or personalized. I realize there is a balance to be kept in being professional but I don’t find the coach responses personal or tailored to my posts/answers. One of the other things I notice is there seems to be quite a lag in time with coaches responding to participant posts and questions.

    Thanks for your vote!
    Noom
    Response from Noom

    Courtnay, we appreciate you sharing your honest experience, as it helps us make Noom the best it can be! Our team would like to help with any coaching concerns you have, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com if you need anything!

    Verified purchase

    Reviewed June 7, 2022

    Noom has taught me to put thought and action into my food choices. They don’t just tell you about a technique or psych trick, they teach it to you in a positive and realistic approach that is made to last.

    Thanks for your vote!
    Noom
    Response from Noom

    We're excited to hear that you're enjoying Noom's curriculum and psychological approach to wellness, Ellen, and you have a better relationship with food. Keep up the great work building healthier habits!

    Verified purchase

    Reviewed June 6, 2022

    I still have not been added to a group and this is second time doing Noom with no group. I do like the overall mindfulness the program creates. It would be nice if Noom created a program to incorporate quitting smoking as part of weight loss.

    Thanks for your vote!
    Noom
    Response from Noom

    Oh, no! We're so sorry to hear this has happened with your group, Renee! Our Support Team would love to help and will be in touch soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed June 6, 2022

    After one month in program. I find myself getting into a routine that is comfortable and something I can live with. I am making better choices about snacks. I have lost 10 lbs and I am not hungry all. This is something I can live with.

    Thanks for your vote!
    Noom
    Response from Noom

    We love to hear that Noom is helping you have a better relationship with food, Joe. Congratulations on all of your hard work. Keep it up because you're doing great!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 6, 2022

    After about three years of being at an uncomfortable weight, I finally downloaded this app and signed up for the service. In early April I weighed 190 pounds, a weight I had been hovering around for about three years. For much of my adult life I had weighed 170 or less. So I set a target of 170 and went all in on the program. I even bought a smart scale I connected with my phone. Six weeks into the program, I hit my target of 170! I’ve now lowered my target to 165.

    I am really loving the way my body looks and the way that I feel. My wife is also very impressed. What I really appreciate about the program is that I have not have to give up any foods that I enjoy. I still have ribs and a hamburger and a steak from time to time. I’m just not eating as much as I had been in the past, overall, and I have changed what I do eat, in a good way. During the pandemic, and working from home all the time, it was so easy to grab a quick snack every time I walked through the kitchen, which seemed like was 20 times a day. The program has taught me new ways to eat so that I still feel satisfied most of the time and am not hungry even though I am in a weight loss program. Noom really worked for me and has taught me a whole new way of managing my food and fitness that I will carry-on forward indefinitely. At first I was skeptical but as you can see by this testimony I am a true believer. Thank you, Noom!

    Thanks for your vote!
    Noom
    Response from Noom

    Wow! This testimonial is music to our ears, John! It's wonderful to hear that Noom has been such a helpful resource along your wellness journey and that you feel you've created a sustainable lifestyle going forward. Thanks for allowing us to help you find your healthy balance!

    Verified purchase
    StaffRates

    Reviewed June 6, 2022

    I feel like this program is far less engaging or interesting than the regular Noom. The information so far has been general knowledge and has not really helped that much. I’m hoping it gets more interesting and in depth as time goes on.

    Thanks for your vote!
    Noom
    Response from Noom

    We're so sorry to hear that you're disappointed with your program, Kateri. Our Support Team would love to help in any way we can and will be in touch with you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Customer ServiceTransparency

    Reviewed June 5, 2022

    I am so confused. I don’t feel like there is good explanation of what I am to do. Feedback is too generic and health coach doesn’t respond in a timely manner. I signed up and agreed to 5-minutes of reading but this is all about over the place.

    Thanks for your vote!
    Noom
    Response from Noom

    Oh no, Diane! We definitely don't want you to be confused and our Support Team will be happy to help get you on the right track. Be on the lookout for a message from us very soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future - we're always here to help!

    Verified purchase

    Reviewed June 4, 2022

    I eat more, don’t exercise much, and still lose weight. What’s not to like? It makes you MUCH more mindful of what, how, when, and WHY you eat. I highly recommend it to anyone who has had trouble losing weight.

    Thanks for your vote!
    Noom
    Response from Noom

    Kris, we're so happy to hear that you're enjoying Noom's psychological approach to wellness and you're finding success with the program. Keep on Noomin'!

    Verified purchase
    Punctuality & Speed

    Reviewed June 4, 2022

    I’ve been using Noom for about two months and am almost halfway to my goal. Slow and steady but I’m able to enjoy meals with others and foods that I like - just in moderation and complemented with more low calorie/high nutrition foods. Looking forward to reaching my goal and using what I’ve learned after that to maintain.

    Thanks for your vote!
    Noom
    Response from Noom

    We love to hear that you're finding success with the program, Paula! Keep up the awesome work building healthier habits with your Noom family!

    Verified purchase
    Sales & MarketingOnline & AppTransparency

    Reviewed June 4, 2022

    Overall the experience has been good. The issues I have with the app and the experience is with the inconsistent access to and explanation of coaching, and the explanation of how to use different functions of the app. You cannot get any answers anywhere on the website. It is truly frustrating.

    Thanks for your vote!
    Noom
    Response from Noom

    We’re glad that you’re enjoying what Noom has to offer, Brenda, and your honest feedback here is appreciated! We want Noom to be the best app we can make, and your feedback is invaluable to that process. We certainly understand any frustration, and we'd love to help answer any questions you have. Our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed June 3, 2022

    I really love what I am learning. I am so much more relaxed about food. I have dolled weight and I feel better. The only issue I have found is sometimes the same food is logged in a different category (outshine popsicles for example showed as green and red some flavor). This happened a couple times with foods. But thumbs up so far.

    Thanks for your vote!
    Noom
    Response from Noom

    Misty, thank you for being a part of our Noomily! Our team is happy to help with any food logging concerns you have! You can always reach us at reviewsupport@noom.com if our team can help with anything!

    Verified purchase
    Staff

    Reviewed June 3, 2022

    I was a bit skeptical when joining Noom, but I am sooo glad I did. I’ve lost 17 pounds so far and I’m not starving (actually I could eat more, if I wanted to do so). The support team is wonderful and wasn’t something I expected when I joined. They have answered my questions and helped me re-frame situations to my advantage. Great experience!!

    Thanks for your vote!
    Noom
    Response from Noom

    Janell, your motivation and commitment are inspiring, and we're so happy that you're finding success with Noom! We also love that you're having fun and gaining tools to use towards creating a healthier lifestyle! Congratulations on all of your hard work! We are so proud of you!

    Verified purchase

    Reviewed June 3, 2022

    I have tried many diets. All or nothing that was my motto, but then I gained weight back after returning to real life. Noom has taught me how to live and function in the real world and moderate my intake all while losing weight. I finally feel like I have the tools I need to keep it off for good.

    Thanks for your vote!
    Noom
    Response from Noom

    Mandy, we love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. We are so proud of you! Keep up the great work!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 3, 2022

    I feel this app to be very personal and motivating. Being accountable daily and checking in with a live coach weekly helps me feel I am not on this journey alone. The lessons each day, the easily accessible food calorie counts, recipes and caloric density is a great help, along with recipes etc. I have not joined in many group chats yet, no time, but see how they may assist me in the future. Almost 9 weeks in and I have reduced my weight by 17 pounds! Best of all, all the checking in is on my schedule, I am learning to eat more mindfully, without giving up my favorites - just planning and being strategic about when I include them and… it’s working!

    Thanks for your vote!
    Noom
    Response from Noom

    Marcie, congratulations on your weight loss success! It is wonderful to hear that you're feeling motivated and supported with Noom! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Staff

    Reviewed June 2, 2022

    My experience with Noom so far has been outstanding! I’m learning much about myself and how to have a successful weight loss journey. The coaches are insightful & responsive. The group experience has been the best of any platform I’ve tried.

    Thanks for your vote!
    Noom
    Response from Noom

    This is what we love to hear, Stacy! Please know that you can always reach us at reviewsupport@noom.com if you need anything! Happy Noomin'!

    Verified purchase
    Staff

    Reviewed June 2, 2022

    I have been very happy with Noom so far! It has taught me a lot about my eating habits and has changed the way I think about food. Although my weight loss feels slower than what I wanted (I want to lose a pound a day, but of course that isn’t realistic Hahhaa), my weight loss has been steady. Using my Apple Watch to track my activity has been very helpful as well. Terrific program!

    Thanks for your vote!
    Noom
    Response from Noom

    Elaine, it is wonderful to hear that Noom is helping you create some healthy habits! We are so proud of your dedication to the program, and we know you'll continue to crush it! Happy Noomin'!

    Verified purchase
    Staff

    Reviewed June 1, 2022

    Noom has reminded me daily to keep myself in check in more ways than one. When I veer off to a different lane, it’s like lane assist w/out judgement. It helps me to remember my goals and it has also helped me work through my frustrations. I’m really loving it!

    Thanks for your vote!
    Noom
    Response from Noom

    We love to hear that dedication, Lisa! Thank you for sharing the Noom love, and keep up the great work! Remember, you can always reach us at reviewsupport@noom.com if our team can help with anything!

    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed June 1, 2022

    When I started Noom, I was skeptical. I've done every diet out there and thought this one will be like all the rest, great in the beginning only to flop after a few months. Learning about my behaviors and food triggers has been eye opening. I’ve learned strategies to help my manage when I’m feeling vulnerable. My coach has been really helpful on this journey, offering advice and support. I’ve lost about a pound a week and at this rate, should reach my goal by late summer. Can’t wait to see what life has in store for me next! Thanks Noom for helping me reach my goals.

    Thanks for your vote!
    Noom
    Response from Noom

    Thanks for giving Noom a try, Vicki! We love to hear that Noom's approach is helping you on your wellness journey! Keep up the great work, you've got this!

    Verified purchase
    Staff

    Reviewed June 1, 2022

    This program works, this is my second round and I have chosen Noom again to help me get get the last of my weight off. They helped me with the first thirty five pounds and I’m looking forward to them helping me with the last thirty five pounds.

    Thanks for your vote!
    Noom
    Response from Noom

    This is what we love to hear, DeeDee! We are so happy to have you back in the Noomily, and we know you'll continue to crush those goals! Remember, you can always reach us at reviewsupport@noom.com if our team can help with anything!

    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed May 31, 2022

    So far so good. I have lost weight, I am not starving, but then again I am so overweight that I get a pretty good amount of calories in my budget and still lose weight and also have no problems staying within or below the budget. I don’t want to lose weight fast, so that works well. The coach has not been super helpful. He is a nice guy and does check in with me, but I’m sure they get a lot of Noomers on their plates and so it doesn’t really go much beyond the standard check ins and “What do you want to focus on this week?” Stuff.

    The group “ discussions aren’t super helpful either, but it’s nice to see that there are other Noomers trying their best. The reading material is interesting and some of the information I actually have not heard before so that’s nice, although sometimes it is a bit of a chore to read all the material. But overall I find it helpful and interesting. The humor whole sometimes a bit corny, is a nice touch.

    I’ve lost 3% of my body weight and Noom seems to count 2% as a “success“. I remember reading somewhere that (and I’m paraphrasing) 78% of people are losing 2% or more of their body weight within X amount of time. 2% is nothing, seems to be the margin of error, so that’s not really that impressive. It does motivate me to keep entering my food/meals every day and weigh myself every day. So that’s good. I signed up for a year, because I want to lose 50 lbs or more and slow and steady is the way to go I think.

    The food categories are a bit weird. I entered a salad from California tortilla and they dumped the entire thing into the red category, which seems weird. But as long as I stay within my calorie allowance it is really not that big a deal, if they (Noom) didn’t keep stressing to limit the red foods and eat more green foods. So those “blanket” food group assignments seem inaccurate. But I guess the point is to have people think about what they eat and what the calories density might be, so in that they are successful. I am a bit of a cynic having struggled with my weight and a variety of “diets” my whole Life. Overall I am satisfied with the program. Now give me my gold star!…please.

    Thanks for your vote!
    Noom
    Response from Noom

    Beatrice, we are so happy to hear that Noom's approach is working for you! We always want you to feel supported along your journey, and our team would be happy to help with any coaching concerns you have! We will be reaching out to you shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Staff

    Reviewed May 31, 2022

    This program has helped me tackle my weigh and realize why I have eaten too much, too often and not the right things! Not has put me on a healthy path and in cooking for myself, I have taken my husband along! I am a life Weight watcher member. But have been unable to follow the program. Logging my food has been so helpful and made me more aware. My doctor put me on NOOM due to liver issues! I chose to purchase a year subscription after my free 14 weeks! I have lost a little over 34Lbs and am down to a healthy weight and am maintaining it!!!

    Thanks for your vote!
    Noom
    Response from Noom

    Wow, Kit! It is wonderful to hear that you and your husband are finding success with Noom, and we are so proud to be part of your story! Happy Noomin'!

    Verified purchase

    Reviewed May 31, 2022

    This program isn’t working for me & my coach is pretty much non existent. I’ve wasted valuable money for nothing. I’ve learned a few things along the way from the articles but that’s all I’ve gotten. It’s been over a month. Not one single pound lost.

    Thanks for your vote!
    Noom
    Response from Noom

    Marnie, we are so sorry to hear that your experience with Noom hasn't been what you expected, and our team would like to help in any way that we can. We will be reaching out to you shortly!

    Verified purchase
    Staff

    Reviewed May 31, 2022

    Not pleased as I thought I would have more 1 on 1 support. I need more advice than the group messages. I will be canceling as this is not helping me. I wish it was. Please let me know if there is something I am missing here.

    Thanks for your vote!
    Noom
    Response from Noom

    Noreen, we always want you to feel supported on your journey with Noom, and our team would like to help in any way that we can! You'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Customer ServiceOnline & App

    Reviewed May 30, 2022

    It’s going fine so far! No concerns at this time. I do miss the groups and wish they were reinstated. How can I find them? My coach is nice though I wish texting was including because sometimes the message shows up on my phone and not in the chat.

    Thanks for your vote!
    Noom
    Response from Noom

    We're so happy to hear everything is going well, Mary, and we appreciate your thoughts regarding what you'd like to see improved in communicating with your coach. We still offer the groups and our Support Team will be reaching out to you soon to help you get connected with one. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Staff

    Reviewed May 29, 2022

    Excellent instructions & teaching information about the mechanics & psychology of weight gain & weight loss. Everything is included from metabolism to neurotransmitters to behavior patterns! Great program! The calories, the activity tracker. It is all well done. The messages linking is a mess, but you can’t control what people do & what or where they post. It doesn’t bother me. The live coaches are helpful too. Overall it is a great product. I’m enjoying it very much, losing weight, changing my lifestyle & learning a great deal about myself, which is the biggest unexpected bonus!

    Thanks for your vote!
    Noom
    Response from Noom

    This is amazing to read, Samantha! You're doing such a wonderful job embracing each aspect of the program! We're honored to be a part of your wellness journey and have no you'll achieve your goals. Keep on Noomin'!

    Verified purchase
    Staff

    Reviewed May 29, 2022

    Noom feels like a gamified weight loss program. It helps me keep track of my calories and workouts while also educating me on caloric density of foods to help me make smarter choices. I feel empowered which makes me want to continue and strive to do better.

    Thanks for your vote!
    Noom
    Response from Noom

    We love to hear that Noom is providing you with so much motivation and helping you have a better relationship with food, Stasia. Stay in the zone!

    Verified purchase
    Staff

    Reviewed May 29, 2022

    Great experience! I appreciate all the education - I now understand why I’m choosing certain foods and I’m able to have a variety of foods and adjust as needed. I was stuck and not able to reduce my weight. I’m now on track to reach my goal and feel supported. I’ve tried many programs and found them difficult to maintain in normal life. This is different and what I was hoping for. Thanks Noom!

    Thanks for your vote!
    Noom
    Response from Noom

    We're so happy you're finding Noom's curriculum and supportive environment helpful for your health and wellness journey, Linda! Keep up the awesome work!

    Verified purchase
    Punctuality & SpeedMaintenanceStaff

    Reviewed May 29, 2022

    I have tried a few other weight loss programs as well as tried to eat sensibly on my own. One program I used provided the food which tasted awful. The other assigned foods a number which meant nothing to me. This program helps you understand why you are eating. Most of the time it’s not because you are actually hungry. This program helps you break those unhealthy eating habits and thought distortions about eating. It provides healthy recipes that are very tasty. The articles are factual and helpful. The coaches and support groups are great to connect with others who are going through this journey. For me, the journey to my goal weight was easy and quick. I felt awful in my own skin and now I’m loving my body. I have more energy, sleep better, feel confident, and still enjoy the occasional treat in moderation. I highly recommend this program!

    Thanks for your vote!
    Noom
    Response from Noom

    Wow! This was awesome to read, Jennifer! You are doing such a wonderful job embracing each aspect of the program. Keep up the awesome work!

    Verified purchase
    Staff

    Reviewed May 28, 2022

    I love the program so far and the structure of it all! I have been in therapy for about two years and therapy has given me a lot of mental tools for my stress and anxiety but I feel this program has helped me build on those tools so much more and find new ones as well!

    Thanks for your vote!
    Noom
    Response from Noom

    We’re so happy to hear that you’re enjoying Noom’s psychological approach to wellness, Lindsey! Thanks for allowing us to be a part of your journey and remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

    Verified purchase
    Staff

    Reviewed May 28, 2022

    Noom has given me a new way of thinking about eating healthy consistently. Logging my weight and meals every day keeps me accountable. The lessons are informative and entertaining. It is a good experience and I plan to stay with it until I have reached my goal and the lessons are ingrained.

    Thanks for your vote!
    Noom
    Response from Noom

    We love to hear that you're enjoying the program and that you're developing a new outlook on your eating habits, Donnie. We are so proud of you! Keep up the great work - you've got this!

    Verified purchase
    Staff

    Reviewed May 28, 2022

    I love the meals and calorie count. The calorie count seems off a bit and it has helped me be more aware of what I eat. I eat eggs and avocado daily and the analysis tracker says that that has less satiety than fruit which absolutely is not the case for me or anyone else I talk with. My individual coach is helpful. The group coach setting is less than inspirational for me. I do like the lessons. My weight hasn’t changed. It stays within the same 6 lbs. A lot of money to be going nowhere. I have even added daily walking and exercising.

    Thanks for your vote!
    Noom
    Response from Noom

    We’re glad that you’re enjoying what Noom has to offer, Nicole, and your honest feedback regarding the calorie counts and group setting is sincerely appreciated! We would love to learn more about your experience and will be reaching out to you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Customer Service

    Reviewed May 28, 2022

    I bought a fit bit to count my steps but the Noom app isn’t limiting up with it probably. I did 23,000 steps yesterday but my Noom account only showed up 13,000. It’s very off putting. I have many emails from Noom in relation to this and have done exactly as they have said but the problem still exists

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    Noom
    Response from Noom

    We understand how frustrating technical issues can be, Emma, and our team would love to help continue to troubleshoot the issue with your Fitbit. We'll be reaching out to you soon but remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Coverage

    Reviewed May 28, 2022

    I have good friends with good intentions but everyone of them has a different idea of what a diet is. I know from what my sister has gone through that you can join her diet club and lose weight but it doesn’t cover the brain. She always tells me she’s on another diet and the first thing in her shopping cart is chocolate. To me that’s not a diet, she’s not ready. I am ready. I have asthma high blood pressure problems with my gut. And I know I needed to lose a few because of my health mainly. I also knew that I needed the psychological part as well. You have been a blessing to me, combining all of this into one program. Thank you

    Thanks for your vote!
    Noom
    Response from Noom

    Your dedication to your wellness is truly inspiring, Nadine. We're so happy to help you achieve your goals and we wish you much success to come! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

    Verified purchase
    Sales & MarketingPriceOnline & AppStaffEase of UseRatesValue

    Reviewed May 27, 2022

    I have had such a fantastic experience so far with Noom! I find the app simple and easy to use, yet informative, engaging, interesting, fun and motivating. I am seeing results on and off the scale. I love my 1:1 coach, group coach, support team, and the support staff who answer all my questions about my account. I feel that it is reasonably priced and a great value.

    Thanks for your vote!
    Noom
    Response from Noom

    Wow! Thank you for this wonderful feedback, Jennipher! We're so happy to hear how much you're enjoying the program and your coaching team and we are so grateful to be a part of your wellness journey. Keep up the great work building healthier habits!

    Verified purchase
    Staff

    Reviewed May 27, 2022

    Noom has definitely showed me the skills to help me start my journey into better eating habits. With the personal coaching and groups I was able to pick a route that worked best for me. I need that one-on-one to help push me past my own barriers and Gretchen definitely is.

    Thanks for your vote!
    Noom
    Response from Noom

    Hope, we are happy to hear that you're finding Noom's curriculum and supportive coaches so helpful for your wellness journey. If there is anything we can do to make this a 5-star experience for you, then please reach out to us at reviewsupport@noom.com. We're always here to help!

    Verified purchase
    Staff

    Reviewed May 27, 2022

    On the positive side I’m learning a lot about phycology and that I’m not the only one with self sabotage etc. On the negative side I can’t log food or understand the recipes because I can’t use the metric system. Also a lot of the advice is very American - like don’t drink soda and eat fruit. I’ve never drunk soda and I eat heaps of fruit and veggies so need more advanced advice. The support group I seem to be out of sync with. When I from the daily classes gets linked to the group the topic in the group is always about something else.

    Thanks for your vote!
    Noom
    Response from Noom

    We're happy to hear that you're enjoying what Noom has to offer, Linda, and we genuinely appreciate your feedback regarding improving the food logging experience and the group interaction. We want Noom to be the best experience possible and your feedback is invaluable to that process. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed May 26, 2022

    Just short of 2 months in and I’m really happy with my Noom experience! The psychology of Noom is taught in a way that is not too much, is connected with real life, and is reinforced so I don’t even realize I’m learning new behaviors. I’m eating more healthy, walking up hills, and losing inches and pounds. Thanks, Noom!

    Thanks for your vote!
    Noom
    Response from Noom

    Anne, we love to hear that you're enjoying Noom's approach to wellness and developing a new outlook on your eating habits. We are so proud of you! Keep up the great work!

    Verified purchase
    Staff

    Reviewed May 26, 2022

    I have a hard time understanding what my coach’s questions. They sometimes don’t feel relevant to the conversation. I don’t feel like this service is helpful at this time. I was very hopeful that the coaching would help me navigate areas that I’ve gotten stuck on in the past. However, it feels a little like the coach is sending a text to check me off of a list.

    Thanks for your vote!
    Noom
    Response from Noom

    Thank you for taking the time to give us your feedback about your coaching experience, Jessie. Our Support Team would love to help and will be reaching out to you soon. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Staff

    Reviewed May 26, 2022

    Noom has really helped me examine my relationship with food and make positive changes. The food logging tool is great! The lessons helped me identify some eating habits and outside influences that were keeping me from eating healthy and controlling my weight. It’s made having a healthy happy balance my goal rather than just trying to lose weight only to gain it back. I absolutely think differently about my food choices now and am eating healthier because of Noom!

    Thanks for your vote!
    Noom
    Response from Noom

    It is wonderful to hear that Noom has been such a helpful resource along your wellness journey, Donna. Thank you for believing in Noom, and believing in yourself. Keep up the great work building healthier habits!

    Verified purchase
    Staff

    Reviewed May 26, 2022

    At Noom I have help from a private coach and a group! Privately I can ask more personal questions and get helpful answers. With the group I learn others have similar issues and can share ideas about how to solve them. Overall it’s been a great success for me!

    Thanks for your vote!
    Noom
    Response from Noom

    We're so happy you're finding Noom's supportive environment helpful for your health and wellness journey, Melissa. Thanks for being part of the Noomily!

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    TechPunctuality & SpeedStaff

    Reviewed May 25, 2022

    Noom has helped me lose 60 pounds and keep it off. I would like to lose another 40-50 pounds but it is slow going. My Goal Coach is good but need more interaction to help me with accountability. I tried WW in January since I had stalled but it did not help so came back to Noom. I find the groups do not help much. Too large to get to know each other to help with accountability.

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    Noom
    Response from Noom

    Wow! Look at you go - 60 pounds is an awesome achievement, Linda! You're Noomily is so proud! We’re glad that you’re enjoying what Noom has to offer and finding success, and your honest feedback regarding your coaching experience is sincerely appreciated. We want Noom to be the best app we can make, and your feedback is invaluable to that process. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed May 25, 2022

    I have enjoyed having Noom on my weight loss journey. The lessons I have learned are so valuable. I like the tracking of meals and exercise it works, as long as we put the effort. I enjoy reading the others words of encouragement and also the bumps we have all had. The coaches are great with the ideas they pass on to us, as well as the words of encouragement went we feel we messed up.

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    Noom
    Response from Noom

    It's wonderful to hear that you are feeling so supported and encouraged by your coach and group, Gloria! Keep up the awesome work building healthier habits with your Noom family!

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    StaffRates

    Reviewed May 25, 2022

    These are so helpful and go beyond the regular “diet advice” one would expect. The psych tricks and humor have me interested in reading and learning from the lessons every day. And I feel equipped to carry on this lifestyle beyond my original goals with Noom.

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    Noom
    Response from Noom

    We love to hear this awesome feedback, Cindy. We're so happy to know how much you're enjoying your daily lessons and feel you've found a sustainable lifestyle. We're so grateful to be a part of your wellness journey!

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    Punctuality & SpeedStaff

    Reviewed May 25, 2022

    I didn’t have a lot of weight to lose, and for the most part live a healthy life. So, a lot of the tips and tricks and suggestions are things I was already doing or didn’t mind doing. That said, getting a handle on portions has been helpful. I didn’t expect a rapid drop, but the weight loss has been far, far slower than I had hoped. 6 weeks in and down only 4.5 pounds when I have done almost everything to the letter, and only had 2 days over the calorie limit. That is demotivating.

    The lifestyle coach got bogged down on eating peanut butter for about a week. The answer was - there is no magic bullet or reasonable replacement. We took a week looking and omelette recipes instead. Not what I had hoped. I thought a personal coach might address my slow loss despite low calories and pretty consistent exercise. Or talk about the specific things I am doing. That hasn’t really happened. I’ll stick with it for the next 6 weeks. But I have lower hopes than I did when I started.

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    Noom
    Response from Noom

    We know it can be quite frustrating when you're not seeing the progress you'd like, Emily, and we'd love to help in any way we can. Our team will be reaching out to you soon to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Reviewed May 25, 2022

    I have been on numerous weight loss plans. Noom is the best by far. I am almost 80 years old and have lost over 30lbs. Look forward to the “tutorial” every day. I am eating healthier and feel and look great. Thanks, Noom!

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    Noom
    Response from Noom

    What amazing progress, Barbara! Congratulations on all of your hard work! We're so happy to help you achieve your goals. Keep on Noomin'!

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    Punctuality & Speed

    Reviewed May 25, 2022

    Slow going. Learning a lot about food, myself and weight loss. Love the program. Scale is moving though not as much as I’d like. Everyday is a new day so I will continue on the journey. One small step and bite at a time.

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    Noom
    Response from Noom

    It's wonderful to hear that you're enjoying the science and psychology behind Noom, Pam. Slow and steady wins the race - you've got this!

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    Staff

    Reviewed May 25, 2022

    I have loved this program since the day I started. It’s so simple and has helped me define my relationship with food so much! It’s not a diet but a true lifestyle change. I’m so happy I took the chance on starting this program!

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    Noom
    Response from Noom

    Iris, we love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. Thanks for allowing us to help you find your healthy balance!

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    Reviewed May 25, 2022

    Through the disciplines of weighing in every morning, and the writing down everything that you consume makes you make smarter choices and constantly keeps you thinking about how you will maintain your calorie budget. I am just now starting to fit in to pants that were too tight before I started with Noom. I am now more motivated to exercise more and I am looking forward to going to the beach without feeling so self conscious.

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    Noom
    Response from Noom

    We love to hear that Noom has made you more mindful of your eating habits, James. Keep up the great work building healthier habits!

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    Staff

    Reviewed May 25, 2022

    Of all the weight loss programs I’ve tried, and there’s been a few, Noom is the most realistic. It helps you to establish good habits, have a healthy relationship with food where there is no labeling and you can include your favourites with planning and consideration. I have lost over 15 kilos in under three months and see this as a sustainable method of continued loss and weight management.

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    Noom
    Response from Noom

    Those are some impressive results, Kelly! We're so happy to hear that Noom is helping you have a better relationship with food and you feel you've found a sustainable lifestyle. Keep up the awesome work!

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    Customer ServiceTechStaff

    Reviewed May 24, 2022

    Overall, I find the Noom app as helpful as expected. The daily lessons are fantastic. I enjoy the insights and tools to help shift my thinking and use my brain to help improve my body. The food logging is lacking in many areas and not nearly as good as MyFitness App. There is no way to edit or amend portion sizes after creating a recipe or import recipes from an outside source. I am unable to see a recipe after it is created to alter it for future cooking. This area is in the “needs improvement” category in every way. It functions but that is it. I received a message regarding my green, yellow and red percentages. When I asked if there was a chart or weekly percentage graph to follow these stats, I got no reply. Seeing the percentages in a visual format daily, weekly and monthly would be a great tool to help tweak as needed.

    Lastly, I was assigned a personal one on one coach at the beginning. She took time off and I was passed off to a new coach for the in between. Old coach came back to let me know she quit and was leaving all together. Then I only had “Noom Guides” for a couple weeks with no personal interaction. I finally have been assigned a new coach. That part of the program is likely to be the most helpful to me if I had any consistency.

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    Noom
    Response from Noom

    We're so excited to know that you're enjoying your daily lessons and Noom's approach to wellness, Rebecca; however, we're so sorry to hear that you've had a negative coaching experience and we're confident you'll get the type of coaching you want and deserve with your new Goal Specialist. We also sincerely appreciate your feedback regarding how we can improve the food logging experience. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed May 24, 2022

    So far so good, it’s helping me to change the way I think about weight management. I have a long ways to go in developing good habits. It’s good to have a coach to talk to, to help when I need the help.

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    Noom
    Response from Noom

    We're so happy you're finding Noom's curriculum and supportive environment helpful for your wellness journey, Cindy. Thanks for being part of our Noomily!

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    Customer Service

    Reviewed May 24, 2022

    The program is extremely robotic in nature. Doesn’t really respond to specific cues that are given. For example whether I log in or not it’s only tracked. But the responses could be garbage and it just continues. The coaches check in about once a week but you get very little feedback on what’s happening. It’s just not been a very effective or fun experience.

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    Noom
    Response from Noom

    We're so sorry to hear you’ve had a negative experience, Samir. Our Support Team would love to learn more and help in any way we can and we'll be reaching out very soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Customer Service

    Reviewed May 24, 2022

    I enjoy the mindset change thinking, but the database isn’t accurate. Foods listed multiple times. All with different colors and after several times reporting it and discussing with my coach, still no change. If I’m paying $44/month I should know if what I’m eating is in the right color. Also I’ve had to switch coaches once because mine was MIA when I asked her questions, or she would write to me, I’d respond and I’d never hear back.

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    Noom
    Response from Noom

    We're so glad you're enjoying Noom's psychological approach to wellness, Julie, and your honest feedback regarding the food database and your prior coach is genuinely appreciated. We want Noom to be the best experience possible and your feedback is invaluable to that process. Please remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    StaffRates

    Reviewed May 24, 2022

    The lessons are interesting and delivered in manageable chunks. For lifetime dieters the exercises help you move away from restriction and elimination strategies toward living and eating normally. The coaching is good and the support from your Noom group ensures you feel part of a community.

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying the program and feel so supported by your coaching team, Annemarie. Thanks for letting us help you find your healthy balance.

    Verified purchase

    Reviewed May 23, 2022

    I have used Noom previously without success. This time I have a different mind set and am very happy with my progress and especially the program. I find the program is identifying my specific problem and providing the right tools for me. I certainly feel much more positive than in the past. Would certainly recommend the Noom program as I can do this at my own pace!!!

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    Noom
    Response from Noom

    Thanks for giving us a second chance, Fran! We're so excited to hear that Noom is providing you with the right tools to help you find success. Keep up the great work building healthier habits!

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    Sales & MarketingPriceOnline & AppRefunds & PayoutsBillingRates

    Reviewed May 23, 2022

    I signed up for Noom a month ago. Things were moving along. I've lost 7 pounds. Then all of the sudden I get on the app yesterday morning and everything is gone and I've been "reset." No more group chats, no more coach, no more articles, no nothing. I signed up, paid the money and was paid for 6 months (I have the screenshots). Then they tried to charge my card again but it was declined because Barclays sold my account to Comenity. The new company sent me a new card I just hadn't uploaded yet....thank God or I would have been charged twice. Now they say I'm not paid, they have no record of me paying and refuse to reinstate me. I've sent the screenshots but it doesn't matter. I even have a screenshot of them saying I have until November to upload a new payment method or I'll be cut off in November. I'm paid up until then anyway so ok.

    It seems their trial is only good until they say it is not for the length of time that was agreed on despite the proof. They decided that they didn't want to honor the discounted rate I received for the first 6 months. I believe this is illegal. The program seems to work..Slowly (although I would have liked more time to properly judge) but the company seems to be crooked. Just be careful if you sign up. They may cut you off without warning even though you're paid.

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    Noom
    Response from Noom

    Thank you for letting us know about this unsatisfactory experience with Noom, Michele. We understand how frustrating that would be and extend our apologies for your experience. We never want this for our Noomers, and our Support Team would love to look into this further to help you and will be in touch ASAP!

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    Staff

    Reviewed May 23, 2022

    My degree is in nutrition and Noom is so accurate, current and realistic in weight loss. It’s a way of life, eating healthy and delicious. Noom teaches that so well!! Staff is wonderful and funny, definitely a good sense of humor. I have lost half of my weight I want to lose in 4 weeks and no doubt I will lose all of it. Thank you Noom.

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    Noom
    Response from Noom

    Wow! We love this wonderful feedback, Dyane, and we're so happy to hear that you're finding success with the program. Keep up the awesome work!

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    Staff

    Reviewed May 23, 2022

    So far I really like the program. It makes me something to be accountable to, I’ve lost around 9 lbs so far in a little over a month but seem to have hit a plateau the last week but I have yo yo dieted the last few years so I know how it works. The lessons I received the last couple of days happen to be on this subject, so that was helpful but so far I’m very satisfied.

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    Noom
    Response from Noom

    It's wonderful to hear that you're enjoying the accountability that Noom provides and you're finding success, Beetle. Keep up the great work building healthier habits! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

    Verified purchase
    Staff

    Reviewed May 23, 2022

    I have found it hard to lose weight even with NOOM, but NOOM keeps you engaged and thinking all the time if you keep it up. I am finding reading all the lessons helps to keep me focused. I have support from my mentor and my group if I want it, which helps keeps me on my path and I will get to my goal.

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    Noom
    Response from Noom

    We love to hear that your daily lessons help keep you focused and that you're enjoying your coach and group, Lynne. Keep up the great work - you've got this!

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    Staff

    Reviewed May 22, 2022

    It’s been great so far! The notifications are helpful and it’s so easy to track my meals and activity. Especially the barcode option for scanning pre-packaged items. The only way that could get better is if my camera could recognize pictures of my meal after it’s prepared. But that would be crazy!

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    Noom
    Response from Noom

    We're so happy to hear that your experience so far has been great and you're enjoying Noom's food tracking features, Kathryn. Keep it up, because you're doing fantastic!

    Verified purchase

    Reviewed May 22, 2022

    Although I’ve been within my calorie goal 28/30 days, I have seen minimal results. I see myself making healthier choices and the calorie totals of meals decreasing, but I haven’t seen a change in my actual body or or on the scale. It’s a lot of money and effort for stagnation.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like, Elizabeth. We'd love to help and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed May 21, 2022

    I have been working with Noom for about three weeks and I am seeing some encouraging results! My coach definitely has put in time and effort to get to know me and she has been a valuable partner in the process! The daily work takes about ten minutes a day. The lessons are easily digestible and presented in a lighthearted way but are packed full of information! I am well on track to reach my weight loss goal, but more importantly, I have learned so much already about myself and my relationship with food!

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    Noom
    Response from Noom

    We're so excited that you're finding success with Noom, Christina, and it's wonderful to hear that you are feeling so supported by your coach. Keep up the awesome work building healthier habits with your Noom family!

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    Customer Service

    Reviewed May 21, 2022

    I really like all the tools Noom give you to target unhelpful habits around food and health. They target unhelpful habits I’ve had for years and have me doing things for my health that I really didn’t want to, but know is good for me. I only wish they would provide a little more follow up on certain skills, e.g. challenging thought distortions, setting short term goals. These are areas that I could use more work on.

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    Noom
    Response from Noom

    We love to hear that Noom has made you more mindful of your eating habits, Avrial, and we sincerely appreciate your thoughts about what you'd like to see incorporated into the curriculum. Keep up the great work!

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    Staff

    Reviewed May 21, 2022

    Noom keeps encouraging me if I stop the course. It works if I do it. I tell everyone about Noom. How good it is. I keep losing weight if I do the program. I like to read the articles. The coach is excellent too.

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    Noom
    Response from Noom

    We're so happy you're finding Noom's curriculum and supportive environment helpful for your health and wellness journey, Elizabeth. Thanks for being part of the Noomily!

    Verified purchase

    Reviewed May 21, 2022

    When I first signed up for a free two week trial, I had little hope it was going to give me ways to keep my weight gain under control. I thought I knew it all and I just lacked discipline. Well, Noom’s lessons are just what I needed. A way to apply what I already know about food and nutrition and stick to it. Learning how to change my relationship with food and why I keep quitting any other diets I’ve tried has made the biggest difference.

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    Noom
    Response from Noom

    Wow! That was wonderful to read, Soosh! We're so excited to hear that Noom is helping you develop a new relationship with food. Keep on Noomin'!

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    Punctuality & Speed

    Reviewed May 21, 2022

    I’m enjoying Noom so far. I think it’s been 3-4 weeks. At first weight loss was fast. Then it slowed and then I started going up. Likely the newness wore off. I love the daily lessons. My coach is good. I wish she would write more than once per day and not take weekends off. The group coach has changed a few times. Not sure why. Loving the program.

    Thanks for your vote!
    Noom
    Response from Noom

    We're happy to hear that you're enjoying your daily lessons, Kathy, and we appreciate your thoughts on what you'd like to see improved with coaching. Remember, slow and steady wins the race! Keep up the great work building healthier habits and please don't hesitate to email us at reviewsupport@noom.com if you need anything.

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    Staff

    Reviewed May 21, 2022

    The coach I had left Noom. It’s been over 2 weeks with no replacement. I feel like I have not received full service. I’m looking for some proper customer support. Random Noom guide comments. Definitely triggering for people with eating disorders/issues.

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    Noom
    Response from Noom

    We're so sorry that you have not received as much support as you expected, Anastasia, and we appreciate you sharing your thoughts here. This is definitely not our goal, as our mission is to always support our Noomers. We want to help right away and our Support Team will be reaching out to you very soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Sales & MarketingOnline & AppStaff

    Reviewed May 21, 2022

    I think logging food is a breeze. Really like the feature. Water as well. I love that the app allows me to get data from the Health app. The lessons seems to be a little too robotic. Interactions with coaches are really not helping. They barely reach out to you, only when you post a question. Also, the food logging do not consider the sugar intake of the food. I think there should be an option to see that for people fighting pre-diabetes.

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    Noom
    Response from Noom

    We're glad you're enjoying what Noom has to offer, Danilo, and we really appreciate your feedback regarding what you'd like to see improved with the curriculum, food logging options, and coaching. Our team would love to learn more about your experience and will be reaching out to you soon. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed May 21, 2022

    I have been very satisfied with Noom and my Coach Shelby. Weight coming off slowly but it is coming off. Program is easy to follow and the study sessions have good info. Having a Coach like Shelby means questions can be asked and answered.

    Thanks for your vote!
    Noom
    Response from Noom

    We're delighted to hear that you're finding Noom's curriculum and Coach Shelby so helpful for your wellness journey. Thanks for letting us help you find your healthy balance. Keep up the awesome work!

    Customer ServiceCoverageSales & MarketingOnline & AppRefunds & Payouts

    Reviewed May 20, 2022

    I signed up with Noom. At that time, they asked for my insurance info inasmuch as insurance may pay for the service. I did so, signed up and they were paid. They sent me a scale (not telling me the scale was tied to the app). My husband stepped on the scale first, so his weight was being monitored. Couldn't fix this problem because their IT is so terrible! They told me to close the account, but wouldn't give me the paid-for time back with another account. They were paid and the service was over because they couldn't program the scale. If they were a legit company, they'd have made this right. The daily reads were monotonous. The coaching was a joke (absolutely nothing positive). I would NOT waste my money on this company. They have no desktop version, so if your phone has a problem, so do you. I contacted my insurance company about this situation and I'm hopeful they'll get the money back from this rip off company.

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    Noom
    Response from Noom

    Janet, we are so sorry to hear about the negative experience you had with Noom. This is never something that we want to hear, and our team would like to help in any way that we can! May you please reach out to us at reviewsupport@noom.com so we can look into this for you?

    Verified purchase
    PriceStaffRates

    Reviewed May 20, 2022

    It would have helped to get the group forum at trial. More guidance up front with cheat sheets would help. I really didn’t lose during trial and almost canceled until my membership was reduced to $19.99! BTW, I think charging people $60 a month and drastically reducing price upon cancellation is deceptive.

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    Noom
    Response from Noom

    Thank you for taking the time to give us your feedback about your Noom experience, Brigette, and we apologize for any troubles you have experienced. Here at Noom, we are always working to make our program the best it can be, and your feedback is invaluable to that process. Our Support Team would love to learn more and will be in touch right away! Remember- you can always reach us at reviewsupport@noom.com if you need anything in the future!

    Verified purchase

    Reviewed May 20, 2022

    I love this program as it is simple, yet challenging. It’s easy to follow, you get great support, and it really makes you look at yourself as a whole. I titles this accountability, not because the coaches are on you constantly. I used it as the program makes you really look at yourself. I always stop and think before choosing a food item, and I read all the product descriptions. I refuse to buy things that are bad for me. (Well except for special occasions when I deserve it). I have learned to be accountable to me…

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    Noom
    Response from Noom

    Lisa, we love to hear that Noom's approach is working for you! Thank you for being a part of our Noomily, and keep up the great work! Remember, you can always reach us at reviewsupport@noom.com if our team can help with anything! Happy Noomin'!

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    Staff

    Reviewed May 20, 2022

    I’m still not sure what I’m doing. The daily lessons are great, but I can’t easily reference them again. I wish there was a dictionary of buzz words and an easy reference guide to locate topics. Please consider. I’m also not sure about the social sharing. It seems people are answering questions from a recent lesson, but I can’t tell what they’re answering.

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    Noom
    Response from Noom

    Tammi, thank you for taking the time to share your honest experience here! Our team would be happy to help with any questions you have about the program, and we will be reaching out to you shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Customer ServiceOnline & App

    Reviewed May 20, 2022

    Well first I like the articles a lot. But I still feel lost. I would like more meal ideas and what to eat. I have been eating keto for the last 3yrs and it has cured my pre diabetes but I haven’t lost any weight. So getting my head around eating some of the things that Noom suggest is hard for me. I would like my coach to be more hands on. I’m not on my phone all the time so I am finding it hard to feel checked in.

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    Noom
    Response from Noom

    Elizabeth, it sounds like you've been dedicated to your wellness journey, and we are so proud to be a part of your story! Our team would like the opportunity to help in any way that we can, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    StaffHonesty & Transparency

    Reviewed May 19, 2022

    Honestly I've been struggling and while the group coach is nice and all I just wish I had someone to talk to one on one. I find the coach message board to be more automated than personal. So I can't help but wonder if my messages are actually reaching a live body

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    Noom
    Response from Noom

    Yanninia, we appreciate you sharing your honest feedback here! We always want you to feel supported on your journey with Noom! Our team would like the chance to help in any way that we can, and you'll be hearing from us shortly!

    Verified purchase
    Customer ServiceStaffResolution

    Reviewed May 19, 2022

    I have been on Noom for over a year and a half. When my coach takes time off Noom management tries to replace her. Having a strong bond with my coach has been vital to my success so I don’t understand why they keep trying to change her out. I have asked customer service, and they said the leadership team will randomly switch coaches. Despite voicing my disapproval they have not corrected the issue or given a valid reason. I thought I was a paying customer, and I’ve been fortunate to completely transform my body to the point where I could be one of those shocking before/after photos. You would think that they would want to keep someone like me happy as I get asked how I transformed all the time.

    Instead of being an advocate for them I am now willing to tell everyone that asks that you get the same basic tools for free on MyFitnessPal app. Dealing with Noom is equivalent to an automated customer service rep. Other than getting lucky with a great coach it is extremely cold. Save your money: count your calories, and exercise. There is no magic pill, and Noom is nothing more than some common sense pointers.

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    Noom
    Response from Noom

    We're so sorry that you've had a negative experience with your coaching, Tom, and we appreciate you sharing your thoughts here. This is definitely not our goal, as our mission is to always help and empower our Noomers. Our team would love to help in any way we can and we'll be reaching out to you soon. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed May 19, 2022

    Noom creates knowledge and awareness to my actions so that I make better health decisions. It’s a program not a diet and a program or a lifestyle is maintainable. A diet isn’t. I will carry the knowledge with me for a lifetime but now I know what “the program” looks like. Making good decisions for the right reasons.

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    Noom
    Response from Noom

    It is wonderful to hear that Noom has been a valuable resource in helping you to have a better relationship with food, Carl. Keep up the awesome work!

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    StaffRates

    Reviewed May 19, 2022

    I appreciate the education aspect of Noom and that that many of it is based on behaviour theories to help guide new behaviours when it comes to food. I haven’t lost much weight but I still think it’s an interesting approach.

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    Noom
    Response from Noom

    We're so excited to hear that you're enjoying Noom's curriculum and psychological approach to wellness, Elizabeth. Slow and steady wins the race - you've got this!

    Verified purchase
    Staff

    Reviewed May 18, 2022

    I’m learning a lot about why I eat and overeat, and how to use psych tricks to help me. I’m very impressed. This program is awesome! I feel like I’ve found a new lifestyle that is much more enjoyable and healthy!

    Thanks for your vote!
    Noom
    Response from Noom

    Marcia, we love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. We are so proud of you! Keep up the great work building healthier habits!

    Verified purchase
    Staff

    Reviewed May 18, 2022

    This is what I’ve been looking for to help myself. This is giving me practical tools to use. A sense of having more control is so important to me. I have a lot of work to do, but I think I am in the driver’s seat at last.

    Thanks for your vote!
    Noom
    Response from Noom

    It's wonderful to hear that you're finding the tools that Noom provides so helpful for your wellness journey, Susan. You ARE in the driver's seat and you've got this! Keep on Noomin'!

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    Staff

    Reviewed May 18, 2022

    I have found the Noom app and overall approach to work well for me. I like the basis in evidence and psychology. Working on calorific density with limits around red amber and green foods feels sustainable as nothing is totally off limits. The goal specialist coaches are awesome and supportive and help you challenge your thinking and keep accountable to yourself.

    Thanks for your vote!
    Noom
    Response from Noom

    Eddie, we love to hear that you're benefitting from Noom's approach! We are so excited to be a part of your success. Keep up the great work, you've got this!

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    Customer ServicePunctuality & Speed

    Reviewed May 18, 2022

    This is my second time doing Noom and I’ve been a little disappointed in the coaching support. It took longer to hear from a coach and then I didn’t hear back much or very quickly and now she said I was getting a new one but it’s been a week. And I think I am paying more this time. Otherwise, I think it’s a great program, but I would benefit from someone to talk specifically about my issues with and haven’t had that.

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    Noom
    Response from Noom

    Katie, we are so happy to have you back in the Noomily! We always want you to feel supported along your journey, and our team is happy to help in any way that we can! You will be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed May 18, 2022

    I enjoy Noom for its educational content, humor and continuous encouragement. My success has been great and the weight I’ve lost stays off! I highly recommend Noom to those people who want to learn and enjoy a psychological approach to achievement.

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    Noom
    Response from Noom

    Gary, we are so happy to hear that you've found success with Noom! Thank you for sharing the Noom love, and keep up the great work!

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    Price

    Reviewed May 18, 2022

    Why can’t I do more than one meal without exiting meal log? Why, if I drink the same amount of milk every single day do I have to change units and find the amount every single day? My habit is pretty much the same and I often log multiple meals at a time but have to exit logging and the reenter logging to put in breakfast and lunch back to back. Annoying. Why did I pay $49 for a 20 page pdf of exercises and meals? I could buy a book cheaper. I want a routine with a mix that I can build different body focused areas and then get a shuffle of exercises for 30 or 45 minutes.

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    Noom
    Response from Noom

    Lisa, we appreciate you sharing your honest experience here, as it helps us make Noom the best it can be! Our team would like to follow up regarding your concerns, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com if you need anything!

    Verified purchase

    Reviewed May 17, 2022

    I am enjoying Noom, I am definitely being more thoughtful when it comes to what I put in my mouth. I like the fact that I have graphs for my weight and also a place to keep my blood glue close records

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    Noom
    Response from Noom

    We love to hear that Noom has made you more mindful of your eating habits, Deborah. Keep up the amazing work!

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    Customer ServiceStaffTransparency

    Reviewed May 17, 2022

    An article or catchy phrase is not coaching. A 15/30 minute call at the start would work. A 15 minute call once a month would be amazing. I don’t think the explanation of what is offered is actual to what you get. Overall a good program but the coaching needs improvement.

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    Noom
    Response from Noom

    We're glad to hear you're enjoying the program, Michael, and we genuinely appreciate your feedback regarding the improvements you'd like to see with coaching. We'd love to learn more about your experience and will be in touch with you soon. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

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    Sales & MarketingOnline & AppStaffEase of Use

    Reviewed May 17, 2022

    Noom turned my fantasy of weight loss into a reality. Noom provides a healthy, comprehensive way to lose weight. Many don’t understand the psychology behind weight loss. Noom provides daily education, support, one-on-one counseling as well as group support. The app is so easy to use. Daily lessons not only provide education but they come with a dose of humor. Two days into the trial. I knew that Noom would work for me and coming into my last month, it has been like a friend of encouragement holding my hand. Now, I am so close to the finish line. It also feels like the beginning of the rest of my healthy eating life.

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    Noom
    Response from Noom

    Wow! This was amazing to read, Shirley! You've done a wonderful job embracing everything that Noom has to offer and we couldn't be more delighted by this wonderful feedback. Thanks for allowing us to be a part of your wellness journey and we wish you all the best going forward!

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    Reviewed May 17, 2022

    I love the food logging and the green, yellow and red food groups. I like that I am encouraged to eat healthier but not shamed for eating things that are in my normal diet. I like that I'm held accountable and I really like this about Noom. It’s different, I thoroughly enjoy the quizzes and the psychology and the approach used in the lessons to make one feel comfortable and supported.

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    Noom
    Response from Noom

    We love hearing this wonderful feedback, Layla! We're so happy that you're enjoying everything that Noom has to offer. Keep up the great work building healthier habits!

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    Reviewed May 16, 2022

    I love the whole concept of Noom. I’d be doing great with Noom if I got out of my own way. I thought I was ready to dive in all the way but depression weighs me down. I’d highly recommend Noom to everyone I know.

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    Noom
    Response from Noom

    We're happy to hear that you're enjoying Noom's approach to wellness, Robin, and we're grateful for the opportunity to help you achieve your goals. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. You've got this!

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    Staff

    Reviewed May 16, 2022

    I wasn’t sure when I started if this was for me. After a month I understand mistakes I was making and the reason I could not keep weight off. Now I have stuck to plan and don’t ever feel hungry. I feel as though I am progressing well and have no doubt I will meet my goal!

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    Noom
    Response from Noom

    Philip, we love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. We are so proud of you! Keep up the great work!

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    Punctuality & Speed

    Reviewed May 16, 2022

    I am really enjoying my experience with Noom. The daily accountability is very effective. Being aware of the caloric value of what I eat has prompted some big changes in what and when I choose to eat. I make careful choices now rather than random ones. My weight loss is a bit slow but I am preparing for a knee surgery so my exercise is not as vigorous as I would like. But I am walking a lot and I am happy with that. Thank you, Noom!

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    Noom
    Response from Noom

    We love to hear that you're enjoying the accountability that Noom provides, Amelia, and that you're developing a new relationship with food. Keep up the great work! We wish you a speedy recovery from your surgery.

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    Staff

    Reviewed May 16, 2022

    Noom has been a fantastic help! I always wanted to lose weight but was unable to. Noom gives you the support and tools you need to transform your eating habits and achieve your goal at a reasonable pace. Highly recommended.

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    Noom
    Response from Noom

    We love to hear that Noom has made you more mindful of your eating habits, Patricia. Keep up the great work building healthier habits!

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    Staff

    Reviewed May 16, 2022

    App well done. Easy to calorie count & enter data. Daily reads ok at 1st but then repetitive. Like recipes & sample meals. Guide no help. Platitudes, didn’t really answer queries then left program. But all in all, eating better and feeling more energy.

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    Noom
    Response from Noom

    We're so happy to hear you're enjoying what Noom has to offer, Lynne, and we really appreciate your feedback about areas we can improve. We'd love to learn more about your experience and our team will be reaching out to you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Maintenance

    Reviewed May 15, 2022

    This is the first weight loss journey with a formula for: eating ALL food in balance, learning about triggers including dealing with them, and maintenance. Along the journey healthy activities are discussed. I am 71 years young. I feel healthier and look better then I have in 20+ years. I have learned so much and have the tools to maintain my success. I know there will be bumps in the road but that’s what life is, ups and downs. I gained back 10 lbs. during Covid and am now working on it. For the first time I learned to enjoy food, real food, yes even treats as part of my life. Take the journey, you deserve the best.

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    Noom
    Response from Noom

    Wow! You have a phenomenal attitude, Annalee, and we're honored to be a part of your wellness journey! Thanks for letting us help you find your healthy balance. Keep up the great work!

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    Staff

    Reviewed May 15, 2022

    I am really pleased with Noom so far! I have had it for a few weeks and have already lost 8 pounds! I love that it uses Psychology, because I think that everyone’s relationship with food is different, and it helps you to understand you and your triggers and how to conquer your own Psychology.

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    Noom
    Response from Noom

    We’re so happy to hear that you’re enjoying Noom’s psychological approach to wellness, Megan, and the program is helping you gain a new relationship with food. Congratulations on your success so far and we wish you much more to come.

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    Staff

    Reviewed May 15, 2022

    Noom is just glorified calorie counting. I was desperate to try anything that might help me lose weight and thought this would help, but have been thoroughly disappointed. It's no different than any other weight loss method I’ve tried. It’s predatory and cruel.

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    Noom
    Response from Noom

    We are sorry to hear that you're disappointed with Noom, Cristina, and our Support Team would love to help! Be on the lookout for a private message from us soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Customer ServiceStaff

    Reviewed May 14, 2022

    I have not received my scale after a month and there is zero follow up. I am about to cancel my subscription because right now this app is equivalent to other food tracking apps like MyFitnessPal which has a free option. I thought there would be more responsiveness from the coaches or the teams but I have not even gotten a single email response to my customer support requests.

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    Noom
    Response from Noom

    Oh no, Jessica! We're so sorry to hear you haven't received your scale or the support you need. Our team will be reaching out to you ASAP to help! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Punctuality & Speed

    Reviewed May 14, 2022

    I started Noom for the second time, after having success last year. My support coach started pointing out issues with my eating patterns very early on, which was difficult for me because I was looking for psychological support not pointing out my issues. Not as good a start as last time - but also life is much different from the last time I did the program.

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    Noom
    Response from Noom

    We're sorry to hear that you have not received the type of support you expected, Vanessa. We'd like to learn more about your experience and help in any way we can and our team will be reaching out to you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed May 14, 2022

    I believe in Noom. My goal weight is 182.5 lbs. I started at 230 lbs and am down to 213 lbs. My only concern is how my original group has been combined with two other groups. At first the original group was communicating well. Then we became combined with a second group at a different point in noom and people stopped sharing. Posts were from our past a month ago. Now we have been combined with a third group not at our level within noom and most of my original group has turned off coach notifications. I feel I need to do the same thing and this is bad because I need all parts of noom to succeed. Now I am missing the group support. Very disappointing.

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    Noom
    Response from Noom

    We're so happy to hear that you're finding success with Noom, Craig! We're so sorry that you've had this negative experience regarding your group and we appreciate you sharing your thoughts here. This is definitely not our goal, as our mission is to always help and empower our Noomers. We would love the opportunity to make it right and will be reaching out soon. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed May 13, 2022

    I’m extremely disappointed with the loss of my coach. My coach left three weeks ago and I was never assigned a new coach. I had to initiate the process of a new coach. Why? My coach informed me she was leaving. That should have been the trigger to your team to begin the process of sending a new coach.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not getting the support that you need, Katie. Our team would love to help and will be reaching out to you ASAP! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed May 13, 2022

    I find the daily 2-3 minute information/quizzes good. But found at the 2-3 week mark my weight loss stalled out. Took me a couple weeks to figure out 3 snacks and 3 meals a day was too much for me. So went to 2 meals and 1 snack a day, eating more calories at each works better for me and the scale started to move again.

    I find the 2-3 days delay in a coach answering questions a bit frustrating, but am pleased with the good colour coding, helps me realize how unbalanced my food choices were. Still struggling with getting enough yellow foods daily as I’m not much of a meat-eater, but have discovered other foods like rice and beans, and that helps.

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    Noom
    Response from Noom

    Donna, we love to hear that dedication! Thank you for being a part of our Noomily, and keep up the great work! You've got this!

    Verified purchase

    Reviewed May 13, 2022

    I like the encouragement and information available through Noom. I enjoy Noom treating me like an adult while still maintaining some accountability. The daily weigh-ins keep me on track. I have not accessed the recipes yet. I know I should take advantage of them.

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    Noom
    Response from Noom

    Kerry, it is wonderful to hear that you're feeling encouraged with Noom! We are so excited to be a part of your success! Remember, you can always reach us at reviewsupport@noom.com if you need anything!

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    CoverageStaff

    Reviewed May 13, 2022

    As a nurse, I was pretty skeptical of all the hype I had heard about Noom but I went ahead and tried it thinking I could always cancel. I am so thankful I did! Finally, a program that helps me understand the reason behind my overeating and then gives me solutions to help fix my behaviors. This is not a diet. It is a counseling session to guide you into a healthy lifestyle!

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    Noom
    Response from Noom

    Kris, thank you for letting Noom be a part of your journey! Please know that you can always reach us at reviewsupport@noom.com if our team can help with anything! Happy Noomin'!

    Verified purchase

    Reviewed May 12, 2022

    I joined 5 weeks ago and have learned so much about how, what, when, why, and even where we eat. Hearing that it was psychological, I was very skeptical, but it’s about learning from the science and research. I feel much better. My husband, who has never had a weight problem is also loving what and how I prepare things. We go out to lunch Monday-Friday and eat dinner out at least once a week. I eat what I want and plan for the treats. It’s amazingly much easier than the many, many diets I’ve been on throughout my life, since childhood. Including the diets that deliver food. I’ve lost a few pounds and plan to lose a total of 55 lbs. I’m not in a hurry. Within 9 months of starting I will be at or near my goal, but I will not throw aside everything I’ve learned. I will continue to eat the way of “The Noom.”

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    Noom
    Response from Noom

    We love to hear that you're enjoying the program, Jacqui, and that you have developed a new relationship with food. We are so proud of you! Keep up the great work!

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    Staff

    Reviewed May 12, 2022

    I have trouble staying consistent and my coach understood that. I thought we were building a partnership but now he’s moved on to something else and I have no coach or motivation. I am not happy with right now. I need an understanding, consistent and persistent coach that can help me to reach my goals.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not getting the support that you need, Jamila, and we'd love to help. Our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed May 11, 2022

    My experience. The way I am proceeding so far I know I will not reach my goal in the time allotted. I like reading the information each day, the weigh-in and the group exchange. I find the food posting hard.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like, Marie. We'd love to help and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Sales & MarketingOnline & AppStaff

    Reviewed May 11, 2022

    Excellent weight loss program, interactive, fun, motivating, informative, reinforcement provided, if you are committed to lose weight and use the app daily and do any form of exercise you will lose weight. I’m really enjoying this method of weight loss.

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    Noom
    Response from Noom

    Thanks so much for this wonderful feedback, Shelley. We're very happy to hear how much you're enjoying the program and that you're finding success. Keep on Noomin'!

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    Staff

    Reviewed May 11, 2022

    I am very very pleased with Noom. The lessons have really helped me learn a lot about myself with eating and drinking. I signed up for a year and am glad I did. Been working with Noom for a little over a month and have lost almost 10 pounds. I would recommend this program to everyone trying to lose weight.

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    Noom
    Response from Noom

    We're so glad that you are enjoying the daily lessons and finding success, Cathy. Thanks for letting us help you find your healthy balance.

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    Staff

    Reviewed May 11, 2022

    This has been an amazing experience! I have lost weight while still eating the foods I love! The best thing about this program is that it is sustainable and I do not feel like I am sacrificing anything at all.

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    Noom
    Response from Noom

    We love to hear that you're finding success with the program, Krista, and feel you've found a sustainable lifestyle. Keep up the awesome work building healthier habits!

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    Staff

    Reviewed May 11, 2022

    I have not been very successful so far. I do not expect much but I have not found help in curbing my cravings and the coaching has been not so good. The logging is good. Currently not so happy so far.

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    Noom
    Response from Noom

    We're so sorry to hear about your current experience with Noom, Steve! We definitely want to assist you further and we'll be in touch with you shortly. Remember, you can always reach us at reviewsupport@noom.com in the future!

    Verified purchase

    Reviewed May 10, 2022

    I would recommend trying this program if you haven’t. It’s worked for me. Losing weight is hard work but Noom has it figured out. I lost 21 lbs in past two months and have more energy and feel better than ever. Easy program to follow.

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    Noom
    Response from Noom

    Way to crush your goals, Jennifer! We are truly honored to be a part of your journey to lasting health. Keep up the amazing work!

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    Staff

    Reviewed May 9, 2022

    My mind is becoming stronger in my weight-loss journey. Noom gives me an app to really look at behaviors that sabotage my goals. After trying many systems, this one is helpful when you hit plateau or start gaining weight after dieting. It has online counseling and quizzes logging and lessons. Very engaging.

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    Noom
    Response from Noom

    We love to hear that you’re learning so much from Noom, Cathy! Thanks for letting us help you find your healthy balance!

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    Customer ServiceStaffTransparency

    Reviewed May 9, 2022

    I am impressed with the psychology instruction behind Noom. Daily lessons help to motivate and avoid pitfalls. I have lost weight on the program. I had a personal coach that vanished without warning when I thought we had a good relationship. I had to call and no explanation was given, but supposedly a new one will be assigned.

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    Noom
    Response from Noom

    We are so happy you're enjoying the psychology behind Noom, Kris! We're also available to answer any questions or concerns that you have, so please feel free to connect with us at reviewsupport@noom.com. We are here to help!

    Verified purchase

    Reviewed May 9, 2022

    I have tried many diets in my time but this is different. I can see my lifestyle slowly but surely changing for the better. I am down 15 lbs and feel confident that when i do reach my goal the eating habits I have implemented will be entrenched. Because they are not radical they are reasonable, the return is obvious - a physically and emotionally healthier self.

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    Noom
    Response from Noom

    Wow! Congratulations on your amazing progress, Elizabeth! We are so proud of you!

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    Sales & MarketingOnline & App

    Reviewed May 9, 2022

    The app works. The check ins and text reminders from coaches are key for me as I tend to drift and the daily weigh in and logging meals brings consistently. This app offers more than other weight loss apps and the coaches offer just enough outside support.

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    Noom
    Response from Noom

    We love to hear that you’re feeling so supported throughout your journey with Noom, Anne! Keep up the hard work and commitment!

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    Punctuality & Speed

    Reviewed May 9, 2022

    Noom is exactly what I needed. Very very satisfied with what I have learned about food, about my eating habits. I would recommend it to others. I think before I eat now because of Noom. Education is critical. Weight loss is slow but good.

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    Noom
    Response from Noom

    We love to hear that Noom has made you more mindful of your eating habits, Nancy! Keep up the awesome work building healthier habits with your Noom family!

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    Refunds & PayoutsStaff

    Reviewed May 8, 2022

    The ability to log meals has disappeared twice since I signed up. I want a refund if it continues. You can’t take away parts of the program and not give me a reason. I reached out to Corin when this first happened and she’s already left the company. Now it’s happening again. I message “Noom guides” but didn’t hear back.

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    Noom
    Response from Noom

    We appreciate you bringing this to our attention, Jaime, and we definitely want to assist you further. We will be in touch with you shortly! Remember, you can always reach us at reviewsupport@noom.com in the future.

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    Customer ServiceContract & TermsSales & MarketingOnline & AppStaff

    Reviewed May 8, 2022

    I joined 14 March 2022. I filled out two or three surveys and shared my disappointment with my first coach … oh and then my second coach, on 4 May. As a new member, I have had two coaches assigned in about six weeks. Even when they were assigned I received very little feedback, coaching or responses. I paid the extra fee for this service and meal plans. I received three plans and have never received one since! This situation with coaching is more than a disappointment. I am not sure how to better express my dissatisfaction. Each of them leaving their jobs “for personal reasons.” This Leads me to have concerns about NOOM and employees perhaps overworked, too many clients assigned? Who knows?

    I find the app to be poorly designed and not user oriented. Some lessons are audio some are not. This can be frustrating if one is an “audio learner.” I have followed the program and so far have done well. I am having some success on my own, without much assistance and some frustrating challenges from NOOM. I am “sticking with it” because I am working it without the many “promises” NOOM makes to a new member. I could go on, but here I am sharing my concerns with NOOM, doing all the work with little response or action taken by NOOM.

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    Noom
    Response from Noom

    Oh no, Jo-Ann! We are so sorry to hear about your experience! We never want this for our Noomers, and our Support Team would love to learn more and make this right. We will be in touch ASAP.

    Remember- you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed May 8, 2022

    I have really enjoyed the experience with Noom, however, I would like to get an annual membership at $199 but online I was only offered the monthly at $44.95. Out of frustration, I decided to cancel my monthly membership and try to obtain an annual. It would be my preference to just convert to the annual so perhaps you can help me with that???

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    Noom
    Response from Noom

    We're so sorry that you're experiencing some trouble switching your subscription length, John! We would love to assist you, and our Support Team will be in touch ASAP! Remember- you can always reach us at reviewsupport@noom.com if you need anything in the future!

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    Reviewed May 8, 2022

    I really like Noom, but one of the things that really sold me was the idea of a personal REAL coach. Turns out, they send automated messages and now they are being let go. I thought I would have a coach who got to know me. Turns out I don’t even have a coach.

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    Noom
    Response from Noom

    We appreciate you sharing this honest feedback with us, Amy! We will reach out to you shortly as we definitely want to get you connected to one of our 1:1 coaches. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed May 8, 2022

    Tried for 3 weeks and weight just get fluctuating by only a pound or so. No real weight loss. Really depressing experience group just talked about all the exercise they did which burned calories. I am not saying the program doesn’t work for most people. It just didn’t work for me. Perhaps I’m too old.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like, Andrea. We'd love to help, and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed May 8, 2022

    Awesome Program!!! I am down 17 lb since I started Noom! I love the lessons every day that keeps me motivated! I would highly recommend this program to all my friends and family! Hoping to reach my ultimate weight goal!

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    Noom
    Response from Noom

    Congratulations on your amazing success, Donna! We can't wait to see where the rest of your Noom journey takes you and we're rooting for you as you work towards your ultimate weight goal!

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    Customer ServiceStaff

    Reviewed May 7, 2022

    I wish I could set daily reminders letting me know to weigh in. Also, my coach has not been very helpful guide my journey. She ends every conversation with a question rather than address my concern. The response feels so generic.

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    Noom
    Response from Noom

    We’re glad that you’re enjoying what Noom has to offer, Brittney, and your honest feedback about your coaching experience is appreciated! We want Noom to be the best app we can make, and your feedback is invaluable to that process. We want you to get the most out of your time here with Noom, and our Support Team would love to learn more and will be in touch to help right away! Remember- you can always reach us at reviewsupport@noom.com!

    Verified purchase
    Punctuality & Speed

    Reviewed May 7, 2022

    Noom is great! Can’t wait to try both programs to the end. Information is beneficial to anyone actually, but if you are someone who likes or needs more support and an individualized plan, this is for you. More realistic and not a “Diet”.

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    Noom
    Response from Noom

    We're thrilled to hear that you're enjoying Noom's approach, Christine! Thank you for being a part of our Noomily!

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    Customer ServicePriceRefunds & PayoutsStaffTimelinessValue

    Reviewed May 7, 2022

    The idea of Noom is really amazing. The actual content and flow of learning is fantastic. But the coaching, which is why I joined and wanted to pay for is not worth the money. It’s true everyone is motivated differently but a text every few days of “how is it going?” And then no responses to my concerns is not satisfactory. I also selected the option to have a support group, four weeks have gone by and no support group has been assigned.

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    Noom
    Response from Noom

    Lindsey, we are happy to hear that you're enjoying the content, but we understand how frustrating this coaching experience would be and extend our apologies for any frustration. Our Support Team would love to help you and will be in touch right away! Remember- you can always reach us at reviewsupport@noom.com if you need anything in the future!

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    Staff

    Reviewed May 6, 2022

    I actually already did the exercise, the steps, drank my water, and ate pretty healthy, but getting my mind right about eating has been the key. I think I snacked a lot and didn’t even realize it, which made me exceed my calories for the day. I live the lessons and it’s helped me change my mindset about eating.

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    Noom
    Response from Noom

    Pam, your motivation and commitment are inspiring, and we're so happy that you're finding success with Noom! We also love that you're having fun and gaining tools to use towards creating a healthier lifestyle! We're so proud of you! Keep up the great work!

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    Staff

    Reviewed May 5, 2022

    Love the educational approach and it really does help me stay on track to have people supporting me on Noom. I have lost five pounds in about five weeks. That's half of what I wanted to lose overall! I haven't changed much except to eat less red and yellow foods and more green.

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    Noom
    Response from Noom

    We are so happy to hear that you are enjoying Noom's approach and staying on track with your goals, Joanne! Keep up the fantastic work!

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    Reviewed May 5, 2022

    Noom has been a good program for me in that I don’t feel like a failure even when I have a few days that are off track. It inspires me to do better. The only problem I have is that the coaching isn’t useful. My first coach disappeared when I was in a slump and needed support & the new one has never even said hello.

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    Noom
    Response from Noom

    We’re glad that you’re enjoying what Noom has to offer, Eileen. You have a phenomenal attitude, and we are so grateful to be a part of your journey! We want you to get the most out of your time here with Noom, so please email us at reviewsupport@noom.com if you would like to be paired with a new 1:1 coach. Keep on Noomin'!

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    Reviewed May 5, 2022

    I start every day with a workout and reading my articles for the day. I find that when I do not do it for a day or two I missed having that structured time where I was feeding my physical and emotional health.

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    Noom
    Response from Noom

    This is wonderful to read, Mellony. It's so awesome to hear that Noom helping provide the structure you're looking for. Thanks for allowing us to be a part of your wellness journey. Keep on Noomin'!

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    Staff

    Reviewed May 4, 2022

    I’ve been with Noom for a short period of time but even within that time I’ve become more goal oriented and I’ve gained a new outlook when it comes to food. My coach is amazing and really make to process realistic to me. Plus my favorite part are the lessons I’ve gain a better understanding of why I was struggling for years.

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    Noom
    Response from Noom

    You are doing a phenomenal job of embracing everything Noom has to offer, Amanda. We're so happy to hear that Noom's daily lessons and your coach are such a helpful resource for your wellness journey. Keep up the great work building healthier habits!

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    Customer ServiceStaff

    Reviewed May 4, 2022

    The readings have given me many insights into myself. I look forward to them every day. I’m discouraged with the lack of much weight loss. When I bought a new phone and all the data from the old one hasn’t been transferred your customer service was very helpful.

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    Noom
    Response from Noom

    We're happy to hear your daily lessons are so helpful and you look forward to reading them, Linda. We completely understand how frustrating it can be when you're not seeing the progress you'd like. We'd love to help and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed May 4, 2022

    Love this app, except for how the steps transfer into the app from my Fitbit. Quite frequently, I have to sync my Fitbit manually, closeout of Noom, turn the phone off, and then get back in for the steps to show up. It’s kind of annoying. Other than that, really like this app!

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    Noom
    Response from Noom

    We’re so glad that you’re enjoying what Noom has to offer, Serena, and your honest feedback regarding step tracking is appreciated! We want Noom to be the best app we can make, and your feedback is invaluable to that process. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed May 4, 2022

    I really like Noom because it focuses on the motivation and psychology of eating. The coaching in the group therapy is good and also the daily lessons is very good. The emphasis on weighing every day and tracking all your food is very good. My biggest complaint is that the accuracy of your calorie counting is not so great. I’ve used other apps such as my fitness pal and lose it and they are much better when it comes to accuracy of the calories and the ease of being able to search for what you want. But I also think that it’s good that you’re focusing just on overall calories and not getting too much into the macros. I just think your food library needs to be more accurate. I get the feeling you’re relying a little bit too much on your customers to enter in the data.

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    Noom
    Response from Noom

    Thank you for taking the time to give us your feedback about your Noom experience, Lanny. We're so happy you're finding Noom's curriculum and supportive environment helpful in your wellness journey. We are working hard to improve and genuinely appreciate this honest feedback regarding the food database.

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    Reviewed May 4, 2022

    Nomm-Moon. I have been on Noom for a little over a month. Doing well, live the psy. Found a lot of mistakes in the food nutrition, in the recipes and the food log. It’s missing accuracy! I am still going strong.

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    Noom
    Response from Noom

    We're so glad that you're enjoying Noom's psychological approach to wellness, Nicole, and we appreciate your feedback regarding the food database. In the meantime, if there is anything we can do to provide a 5-star experience, please let us know! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

    Verified purchase
    Sales & MarketingOnline & AppStaff

    Reviewed May 3, 2022

    I am overall happy with Noom. It has been a good place to keep track of my progress, learn new things and be reminded of things I knew and had forgotten. I like psychology tips. I am not as happy with the 1-1 coaching, it’s not good at all. The app could use some tweaks as well to make it more user-friendly.

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    Noom
    Response from Noom

    We’re glad that you’re enjoying what Noom has to offer, Heather, and your honest feedback here is appreciated! We'd love to learn more about your experience and our team will be reaching out to you soon. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed May 3, 2022

    I am still getting used to the different categories to place foods that I eat. I’ve eliminated foods from my home which are not safe for me and snacking urges are gone. I feel I need more red meat but I can’t go over my calories in the red zone. I’d like nothing more than a hamburger or thick steak at any given time.

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    Noom
    Response from Noom

    We love to hear that Noom has made you more mindful of your eating habits, Anita, and the program is going well. You've got this! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Reviewed May 3, 2022

    On a good day, I’ve lost about 3 pounds in a month. I am on insulin, which makes losing harder, but I recently learned from my doctor that a second medication I take also causes weight gain, so I’m fighting an uphill battle. I’m wondering if Noom is right for me…

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like, Jim. We can see you've had quite the journey and are having to overcome some incredible difficulties on the way to your goals. Your motivation and commitment are inspiring, and we'd love to help. Our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed May 3, 2022

    Noon is amazing. I finally found a way to eat, based in real science, that works. I have tried multiple eating plans and have never found anything that is sustainable. I have lost and gained over the years, but have never been able to find a realistic path based on reality. Every food has calories. There are no free foods. Accepting and embracing that has been miraculous. Thank you.

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    Noom
    Response from Noom

    Leslie, we love to hear that you're enjoying the program and that you have developed a new outlook on your relationship with food. We are so proud of you! Keep up the great work!

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    Staff

    Reviewed May 3, 2022

    I always yo-yoed in weight throughout my life. Went from husky to fluffy to small to husky again, almost always my weight change was due to environment. Not for something I did, I tried many time to lose weight and never got anywhere, but now after having tried Noom. I saw a steady over of weight loss, and thanks to the guidance and tricks I learned I know why I didn’t lose weight or gained, taking the terrifying unknown of weight fluctuation away. Highly highly recommend. Thank you.

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    Noom
    Response from Noom

    We're so inspired by your dedication to your wellness, George. Keep up the great work building healthier habits!

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    Staff

    Reviewed May 3, 2022

    I am 5-6 weeks in and I have lived Noom so far. Having Michelle as a coach has been so helpful to keep me on track setting goals each week and to check in about progress. I love the lessons every day and I’ve learned so much about my eating habits and rituals that I was never clear about.

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    Noom
    Response from Noom

    We're so happy you're finding Noom's curriculum and supportive environment helpful for your health and wellness journey, Jennifer. Keep on Noomin'!

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    Reviewed May 3, 2022

    My favorite component of the Noom weight loss system is the manner of education used. I like the light, humorous approach and look forward to it every day. I also like discipline of logging in my food choices every day and the way the analysis is provided. I have learned a lot and want to keep learning more!

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    Noom
    Response from Noom

    We're so glad that you're enjoying the daily lessons and eager to learn more, Carol. Thank you for being a part of the Noomily!

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    Reviewed May 3, 2022

    I am starting to give up hope. No real weight loss even though so many new habits. I love drinking more water, weigh in daily. But why am I still not losing?? With weight watching the loss was regular and I don’t know if this is Normal.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like, Melisa. We'd love to help and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed May 2, 2022

    I have been on a weight loss journey for a number of years. Noom is by far the best match for me. It could be that nerd stuff like data and statistics appeal to me. Or, it could be that the personal attention from Noom coaches keeps me accountable. Or, it could be that I really enjoy the wacky humor that is consistently delivered alongside helpful information.

    More likely, it is a combination of all three of these reasons that keep me engaged, accountable, entertained, and most of all losing weight with the confidence that I won’t be putting it back on again. By the time I’m done, I will have been with Noom for one year and created a whole new food lifestyle for myself. It really feels great!

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    Noom
    Response from Noom

    Wow! This is so awesome to read, Suzanne. Thank you for this wonderful feedback and for the opportunity to be a part of your wellness journey. Keep it up because you're doing great!

    Verified purchase

    Reviewed May 2, 2022

    I like that this program is “real life”. I’ve not only learned about nutrition but also about the underlying thought process that lays deep beneath the surface. This is more than just a dieting app. This is a lifestyle change that will stick!

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    Noom
    Response from Noom

    Thanks for giving us a shot, Erin! We are honored to be a part of your wellness journey and happy to hear that you're enjoying the program. Keep on Noomin'!

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    Staff

    Reviewed May 2, 2022

    Not sure how system works. Followed enthusiastically with very discouraging support and results, then gave up. Will try some more otherwise cannot continue with this… will look for a better fit. Need more guidance as to what is happening.

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    Noom
    Response from Noom

    We're so sorry to hear you've had a negative experience and you have not received as much support as you expected, Shilpa. This is definitely not our goal, as our mission is to always support our Noomers. Our team will be contacting you soon to help in any way we can. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Sales & MarketingPunctuality & SpeedOnline & AppStaffRates

    Reviewed May 2, 2022

    While NOOM is a basic calorie-counting platform, it adds an interesting component of the psychology of eating and motivation that I’ve not encountered in weight loss programs before. I’ve found the articles to be very helpful. There are still some bugs in the program. I am not able to save suggested recipes as is supposedly available to other users. Sometimes I will be prompted to “share your strategy with your group,” but I’ve never been assigned a group, and an error message pops up saying “we’re still working on getting you into a group.” The supports from my individual coach is helpful if a little auto-generated sounding at times. I would recommend the app as it provides accountability and an interesting perspective at the very least.

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    Noom
    Response from Noom

    Thank you for taking the time to give us your feedback about your Noom experience, Hilary. We're so happy to hear that you're enjoying Noom's psychological approach to health and wellness. Our Support Team will be contacting you soon regarding your concerns about your group and saving recipes as I'm sure this is quite frustrating! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed May 2, 2022

    I have fully changed my eating habits and went from no exercise to intense exercise plus walking an hour+ a day. I have so far only gained weight on this program and I am pretty disappointed. I’m going to stick with it for 6 months total (it’s been over 2) and then decide from there but so far I can’t lose even a pound on this program.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like, Page. We'd love to help and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed May 2, 2022

    I am truly enjoying Noom. I love my person (Angela). She is obviously invested and keeps me directed appropriately. The only suggestion is to not try to be so humorous all the time in the readings. A little is okay. But there is too much and I see myself skipping over it when it’s there. Stick with the good information more consistently. The all too often humor is really an interruption to consistent thought.

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    Noom
    Response from Noom

    We’re so happy to hear that you’re enjoying your journey with Noom Mood, Theresa, and your honest feedback regarding the humor within the curriculum is appreciated. We want Noom to be the best experience possible and your feedback is invaluable to that process.

    Verified purchase

    Reviewed May 2, 2022

    Still not being consistent in logging meals. Still not able get below 169 pounds. I want to lose 8 pounds to reduce pressure on joints and to reduce blood pressure. I can do this. I will meditate, journal and pray for success.

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    Noom
    Response from Noom

    We love your dedication, Ron! Creating healthier habits is hard work but we're here for you every step of the way. If there is anything we can do to help make your Noom journey a 5-star experience then please reach out to us at reviewsupport@noom.com.

    Verified purchase

    Reviewed May 2, 2022

    I have learned so much about the Science and why I eat what I eat on Noom. I have learned to control how to control things such as portion size and many other eating habits. I know that this is a program that I can really do for life.

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    Noom
    Response from Noom

    This is so awesome to hear, Libby! We are grateful to be a part of your wellness journey and so happy to help you achieve your goals. Keep up the great work building healthier habits!

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    Staff

    Reviewed May 2, 2022

    I really am enjoying Noom! I subscribed a month ago and I’ve lost 18 pounds! I really like the lessons, they are very informative! I can eat what I want and enjoy all foods! I highly recommend this plan. I told my best friend about Noom and she joined also!

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    Noom
    Response from Noom

    Those are some impressive results, Tammy! We're so happy to hear you're enjoying your daily lessons and finding success with Noom. Keep up the amazing work!

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    Staff

    Reviewed May 2, 2022

    I am really enjoying working with the program. I highly recommend it. It gives me helpful things to think about each day. I enjoy working with my consultant. She always has great insights. My emotional eating is much less. Thank you, Noom Mood!

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    Noom
    Response from Noom

    Jeanne, we love hearing how much you're enjoying your program and that you are feeling so supported by your Noom Mood coach. Thanks so much for being a part of our Noomily!

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    Staff

    Reviewed May 2, 2022

    Noom is an amazing program, I find it is the most gentle weight loss experience I have ever had, I believe that to be because of all of the tips to work through everything and guilt free. Thank you! I would highly recommend this for anyone and have told friends about it.

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    Noom
    Response from Noom

    We're so happy to hear how much you've been enjoying your experience, Melissa. Thanks so much for being a part of our Noomily.

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    Punctuality & SpeedStaff

    Reviewed May 2, 2022

    I have been trying to lose 5-10 lbs for a while, with my overall goal to lose about 20-30 lbs. I tried making healthier choices on my own, keto, and a few other things but nothing worked past 2 weeks and I gained the weight I lost back quickly. This program has been really helpful and making me feel more confident in my food choices and ability to lose weight. I enjoy the daily lesson as it helps keep me motivated and focused.

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    Noom
    Response from Noom

    We love to hear that you're enjoying the program, Lizzy, and that you have developed a new outlook on your eating habits. We are so proud of you! Keep up the great work!

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    MaintenanceStaff

    Reviewed May 1, 2022

    Because like most people who want to lose weight, I have eaten with abandon for a while, dropped my regular exercise routine and put on weight, especially during COVID. I love the structure and the daily habits that Noom helps me develop. Sometimes I just need a break from logging and reading. A day or two here and there. There is a lot of great information to absorb at first. I can see it is sinking in more and more. I thought I knew all there was to know about “dieting” Ha Ha! I joined Noom because I wanted to stop diets or thinking about them. I wanted to change my bad habits. And that is what I am getting. I can’t let the scale be my end point. I can see the changes in my understanding and acceptance of the physical, psychological, emotional, scientific, nutritional and social aspects of eating. This is going to be a longer journey than I anticipated. Which I am OK with. Now that I know how much I need to learn about myself and food.

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    Noom
    Response from Noom

    This is amazing to read, Chris! You're doing such a wonderful job embracing everything that Noom has to offer and we're honored to be a part of your wellness journey. Keep up the awesome work!

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    Reviewed May 1, 2022

    I am not sure how to access the personal support people at Noom. It is unclear to me how to get a coach. This is my only complaint. The rest of the program feels straightforward. Can someone clarify this?

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    Noom
    Response from Noom

    Thank you for taking the time to give us your feedback about your Noom experience so far, Angela. Our Support Team will be reaching out very soon to help connect you with a coach. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

    Verified purchase

    Reviewed May 1, 2022

    As of today I’m the smallest I have been in 6 years! I’m so happy and ready to continue! I have learn so much! People who tried in the past to tell me what was best for me and how to make this journey have only failed me. I’m sure they are going to be a bit salty to see me drop the weight and keep it off. What isn’t salty now is my diet! Ha!

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    Noom
    Response from Noom

    This is SO awesome, Joanna! You have a phenomenal attitude and we are so grateful to be a part of your journey. Keep up the great work building healthier habits!

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    Punctuality & Speed

    Reviewed May 1, 2022

    I am learning a lot about the mind body connection related to weight loss, along with the science. I am disappointed with the results. I lost 5 lbs pretty quickly but have been stuck for the last couple weeks despite staying on my food plan. However, I feel better overall and I will stick with it, hoping to eventually seeing results.

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    Noom
    Response from Noom

    We're so happy to hear you're enjoying the science and psychology behind Noom, Diana, and we love your dedication to sticking with the program. Slow and steady wins the race - you've got this! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed May 1, 2022

    Noom has been my answer to weight loss. This app is awesome psychological rules this is what I have looking for thank you, thank you. I have only just started but I can see me for the first time ever reaching my goal. Thank you Noom and my beautiful daughter for suggesting that I give Noom a try. ♥️

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    Noom
    Response from Noom

    We love hearing that you're excited and already enjoying your program, Robyn. We hope your experience is excellent! If you ever need us, feel free to email us at reviewsupport@noom.com. We're always happy to help! Happy Noomin'!

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    Staff

    Reviewed April 30, 2022

    I started my journey with NOOM fairly recently. You will learn all the whys of your eating habits. You will receive the tools to change those unhealthy habits. You will receive great tools for life, to maintain your healthy weight. Yes exercise IS necessary for better health! You won’t need any other programs! You Do have to be committed to the program and willing to read for 10 minutes each day for success. You will have fabulous coaches to help you along on your journey. JUST DO IT!!

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    Noom
    Response from Noom

    Wow! Thanks so much for this wonderful feedback, Lynn! We love hearing how much you're enjoying Noom's approach to wellness and we are honored to help you achieve your goals. Keep up the great work building healthier habits!

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    Customer ServiceStaff

    Reviewed April 30, 2022

    Noom is definitely helping me in my journey with my weight loss. I only just begun! I would only recommend more communication from the coaches. With motivational responses. Everything is self explanatory. And I love the program overall. It’s helped me learn a lot about everything.

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    Noom
    Response from Noom

    We're so happy to hear you're enjoying our program and learning so much, Juanita. We're grateful to be a part of your wellness journey. Our support team will be in touch soon regarding your coaches. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

    Verified purchase

    Reviewed April 30, 2022

    I have learned a lot but not successful on the scale yet. It tells me that I am maybe not a good judge of portions. Decided today to take a protein/green shake day and start up again tomorrow and will be weighing and or otherwise measuring portions. I have faith I will eventually be successful.

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    Noom
    Response from Noom

    We're excited to hear you're learning so much from Noom, Myra, and your dedication is awesome! Slow and steady wins the race. Remember, you can always reach us at reviewsupport@noom.com if you need anything.

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    Customer Service

    Reviewed April 30, 2022

    I feel Noom is one of two commercial Meal Plans on the market that the ADA American Dietetics would recommend. Simple and is a long term behavioral change that leads to weight loss and keeping it off. I went from 212lbs to 158lbs. I then bounced back to 177. I wasn’t recording my calories as I was before. However I have signed up again and I am struggling to lose, I am maintaining, but I will get there. Overall it is more than a diet plan, it teaches you how to like yourself, your choices, and create new habits.

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    Noom
    Response from Noom

    We are glad to hear you are enjoying the psychology behind Noom, Mark. Your dedication to your wellness is inspiring. Keep up the great work building healthier habits and remember, you can always reach us at reviewsupport@noom.com if you need anything. Happy Noomin'!

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    Staff

    Reviewed April 30, 2022

    Good app and the science behind the Noom concept is sound. I am seeing results while keeping a reasonable lifestyle. Staying on course is achievable with this program. The interactive guide is useful and the extensive food database makes logging fairly easy. It really helps that spouse is onboard and in the Noom program. We have learned a lot about calorie density and what makes us tick.

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    Noom
    Response from Noom

    It is wonderful to hear that Noom has been a helpful resource along your wellness journey, Robert! We wish you and your spouse much success to come. Keep on Noomin'!

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    Reviewed April 30, 2022

    Joined 4 weeks ago and have lost 27 lbs, but that is not as important as the coaching I have received and the knowledge gained to create new habits. The plan has mapped my ups and downs and advise on what to expect and how to handle the bumps are right on! Love the Noom diet

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    Noom
    Response from Noom

    Wow! What amazing progress, Jim! We love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. We are so proud of you! Keep up the great work!

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    Customer ServiceRefunds & Payouts

    Reviewed April 29, 2022

    I am wondering if I could get a refund and cancel my membership. I do not feel I get any support and the comments about logging seem to be too Sarcastic for me. I started strong but feel I need way more support than this program gives me. I really thought I would receive more. It has been a pretty negative experience for me. I joined because my doctor recommended but I don’t see the support she said I would get.

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    Noom
    Response from Noom

    We're so sorry that you've had a negative experience, Deb, and we appreciate you sharing your thoughts here. We're happy to honor your refund request and our Support Team will be reaching out to you soon. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed April 29, 2022

    I’ve been on the program since the first week of March 2022. I’ve lost 12 lbs. So, so far so good. I’ve read most of the assignments and logged all my meals. I’m encouraged and confident that if I continue to follow the program eventually I will achieve my goal weight. It works.

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    Noom
    Response from Noom

    We’re so happy to hear that you are finding success with Noom, David. Keep up the motivation - you've got this!

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    Reviewed April 29, 2022

    Not happy with Noom. I’ve gained weight even when tracking. My Noom has reset a few Times which drives me crazy as I don’t want to start program over. I’ve gained weight and not lost any. Wouldn't recommend it as I didn’t see any progress. Waste of money.

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    Noom
    Response from Noom

    Christopher, we completely understand how frustrating it is to have your curriculum reset as well as when you're not seeing the progress you'd like. We'd love to help and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed April 29, 2022

    This is my 6th week and twice my completed lessons have started over at the first lesson. I’m tired of having to start all over again. It is very frustrating. I have contacted support and it was reset the first time. After almost a week I have not completed any lessons because I refuse to start over again.

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    Noom
    Response from Noom

    Oh no, Janice! We can imagine just how frustrating it would be to have the lessons keep resetting. We would love to help and our Support Team will be contacting you ASAP! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Punctuality & SpeedStaff

    Reviewed April 29, 2022

    Most of my adult life I struggled with anxiety and depression, and this impacted my weight. Within a year of getting married, I had gained 100 pounds and this made the depression worse. I felt hopeless and had no idea how to lose the weight. My parents always went on yo-yo diets and would lose weight, just to gain it back plus more. I was afraid to diet. Then I met Noom! It taught me about food and mostly about myself. I made slow changes and was enthralled by the learning that was happening and the changes in my body along the way. I’m not a social person, so I opted for the quiet group for time to reflect and journal. My progress is amazing. I’ve lost 80 pounds, but that’s not the best part, the best part is that I’ve gained ME! I’ve learned how to manage not only my eating, but the anxiety and depression as well. I’ve gained more than I’ve lost and that is saying a lot.

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    Noom
    Response from Noom

    We can see you've had quite the journey, Tracey, and have overcome some incredible difficulties on the way to your goals. Your dedication is inspiring and your progress is phenomenal. We are so proud to be a part of your amazing story. Keep up the great work!

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    Staff

    Reviewed April 29, 2022

    I love having a one on one coach. She gives me great advice and some great ideas and links to help me make better decisions. We communicate 1-2 times a week with her just checking in on me. I make some bad choices but log it all, then look back at it before I finish the day out and see what changes I need to make. So far I’m really liking Noom better than my former weight lost journey.

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    Noom
    Response from Noom

    This is wonderful to read, Toni! We're so happy to hear that your coach is so helpful and supportive. Keep on Noomin'!

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    Staff

    Reviewed April 28, 2022

    The day to day interaction helps keep you on track. The daily lessons help you understand what you are doing. Weighing in daily helps also to show progress. I am not for sharing in the group but the coaches are helpful.

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    Noom
    Response from Noom

    We are so happy to hear that Noom is helping you to stay on track with your goals, Laura! Keep up the amazing work!

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    Reviewed April 28, 2022

    I like Noom so far. It’s made me conscious of what I’m really putting into my body and despite only having used it a month I’ve lost 7 lbs! I like my coach a lot and I love that it’s interactive. Excited to see my results!

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    Response from Noom

    We're so happy you're finding Noom's curriculum and supportive environment helpful for your health and wellness journey, Rebecca. Congratulations on your success so far and we wish you much more to come!

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    Staff

    Reviewed April 28, 2022

    I’ve been loving everything but I have a few suggestions to make. 1. For the food logging you should add an option to repeat what I had the day before. Many people are habitual eaters and this would be helpful 2. I am doing this Noom journey with my husband. There should be a way to share recipes with a fellow noomer.

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    Noom
    Response from Noom

    We're so glad to hear that you're enjoying our program, Amanda, and we really appreciate your suggestions regarding food logging and sharing recipes. We want Noom to be the best app we can make and your feedback is invaluable to that process. Keep on Noomin'!

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    Staff

    Reviewed April 28, 2022

    I was looking for a long lasting experience but I didn’t want to be micro managed. Noom has been exactly was I was looking for. I get educated about food as I lose weight. That education has already help me make better choices and understand my choices.

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    Noom
    Response from Noom

    Yvette, we love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. We are so proud of you! Keep up the great work!

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    Staff

    Reviewed April 28, 2022

    I’m super frustrated with the program currently. In my greatest time of need I feel left for dead and weight is creeping up to where I started 2 months ago. The honeymoon is over I guess… My guide has been MIA, my group is so far ahead I feel like there’s no point to even TRY to participate, and ALL my lessons have magically stopped being audio so I no longer have the ease of listening while I get ready or while driving. Is this part of the psychology I signed up for? Hang you out to dry and see if you learned enough to make it on your own? Seriously pissed.

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    Noom
    Response from Noom

    We're so sorry that you have not received as much support as you expected, Jessi, and we appreciate you sharing your thoughts here. This is definitely not our goal, as our mission is to always support our Noomers. Our team will be reaching out soon to help! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Reviewed April 28, 2022

    This experience is much better than I thought it would be. I might start weighing every other day. The notifications are annoying but I think they are supposed to be. I enjoy the “lessons”. But I wish there was a way to go back and review some of the lessons. I like Kaitlan ok. Sometimes she sounds like a robot. I’m glad I gave Noom a chance. So much of the lessons really make sense.

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    Noom
    Response from Noom

    We’re glad that you’re enjoying what Noom has to offer, Stephanie, and your honest feedback here is appreciated! We want Noom to be the best app we can make, and your feedback is invaluable to that process. Our Support Team would love to learn more and will be in touch to help! Remember- you can always reach us at reviewsupport@noom.com! Keep up the fantastic work!

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    MaintenanceStaff

    Reviewed April 27, 2022

    After using Noom for a month, I’ve definitely noticed a difference in several of my habits. I’ve seen major improvements in my physical health since breaking into a more vegetable-based, less-processed diet, and still feel satisfied as a result. My old cravings don’t have as much sway over me as they used to, and I love the various recipes that Noom offers to give me a healthy start to figuring out the steps that work for me. Their motto that “there is no bad food” is a tremendous help and allows me to enjoy my treats and sweets in moderation. All in all, Noom has been the most effective healthy lifestyle app I’ve ever had. I highly recommend it.

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    Noom
    Response from Noom

    Micha, we are so happy to hear that the program's psychological approach has been so beneficial for you. We love that you're enjoying the program and have developed a new outlook on some of your habits. We're so proud of you! Thank you so much for letting us be a part of this health and wellness journey with you.

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    Sales & Marketing

    Reviewed April 27, 2022

    My experience has been ok….Frustrated with trying to find food that work for me. I get frustrated when I send a message to coach and don't hear back for a couple of days. So not sure what else to do. Contact was made a lot during my free trial and now not much.

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    Noom
    Response from Noom

    Thank you for taking the time to give us your feedback about your Noom experience, Angela, and we apologize for any troubles you have experienced. We have requested some additional information to help us find your account. When you have a moment please respond to that request and our support team would love to help!

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    Reviewed April 27, 2022

    I am really…well enjoying isn’t quite the right word, but the closest? This experience is very reminiscent of my years of therapy, and just as needed. There have been times I had to sit with a lesson half done and let what I was uncovering really reveal itself. With Noom I haven’t been feeling the pressure to race through the steps and as a result I’ve faced one or two things that I did not know/want to acknowledge.

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    Noom
    Response from Noom

    This is amazing to read, Tara! You are doing such a wonderful job embracing each aspect of the program, and we're so proud of you! Keep up the excellent work!

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    Punctuality & SpeedStaff

    Reviewed April 27, 2022

    Noom is great overall! I definitely lost weight on the program! The con for me only is logging the food. And reading the lesson. I am an over the road driver and this is an issue for me as I spend long hours driving and eating and being on a time schedule. It doesn’t allot me much time.

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    Noom
    Response from Noom

    We’re glad that you’re enjoying what Noom has to offer, Lisa, and your honest feedback here is appreciated! We want Noom to be the best app we can make, and your feedback is invaluable to that process. Thanks for letting us help you find your healthy balance, and congratulations on all of your hard work!

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    PriceMaintenanceStaff

    Reviewed April 27, 2022

    I joined Noom as my partner started and the plan was really working for him. I'm 33, female and according to my BMI I am overweight. Being short has always made me feel larger even at my lowest weight. For some reason Noom isn't working for me. I have stuck to the plan which admittedly I find incredibly easy to follow! I've always counted calories but understanding behaviours and the colour groups of food has helped me become more aware and make additional changes. I go to the gym and have two large wonderful dogs so my fitness levels are not low. But since starting Noom I have seen little loss! I went from 83.9 to 81.2 at my lowest in over 5 weeks.

    Comparing myself to others is understandably not great but my partner has tripled my weight loss and my target date has pushed out multiple times making me feel I am not on track. The 1 to 1 Counsellor is helpful but doesn't really give advice, just suggestive comments that are reverse psychology - making me decide things on my own rather than giving any suggestions or guidance. So not that helpful. The groups are a bit of a kick in the teeth as well, reading constantly about success stories and tips on what to do.. had I of been struggling or having slip ups and bad days maybe this would be motivating but for me it's just annoying! It's a reminder that despite sticking to the plan it's not working so ends up making me frustrated or feeling helpless so I just don't read it anymore.

    I have stayed committed and I'm sticking to the plan. I just wish it was tailored to individuals so I had someone helping me on a personal level rather than a one answer fits all approach. This is the same for my feedback on the daily articles. The ones where I am learning, sure they're great! But there are no options for feedback when you are sticking to the plan and it's not working, all this "You got it!!" And motivational talk then becomes very demotivating and again a reminder that the program isn't tailored to those struggling.

    It seems it's either you're smashing it and sticking to the plan Or not sticking to it and they're encouraging and motivational talks would help. However, for me that's not the case! I'm sticking to it daily, and not seeing results. For example I fluctuate between 83 and 81 kg no matter what I do! I'd love if the plan grouped people together who were struggling and had a more suggestive tailored approach because it's not cheap. Calorie counting is free - so for me to continue with Noom I really need to see some better support and guidance and above all else RESULTS!

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    Noom
    Response from Noom

    Thank you for taking the time to give us your feedback about your Noom experience, Emma, and we apologize for any troubles you have experienced. Here at Noom, we are always working to make our program the best it can be.

    We completely understand how frustrating it can be when you're not seeing the progress you'd like. We'd love to help, and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed April 27, 2022

    Your app has been a great help. To be sure, I’m generally a skinny looking guy. But I had gained almost 20 pounds after my divorce. I felt crappy, I looked horrible. I’m happy I tried this out—if for no other reason than to track my meals! I was, on some days, consuming over double my caloric needs.

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    Noom
    Response from Noom

    Thank you so much for giving us a shot, Jason - we're so proud to have you as a part of the Noomily! Keep up the fantastic work building healthier habits!

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    Reviewed April 27, 2022

    I am getting from Noom exactly what I wanted - a format for becoming healthier through psychology and my personal effort. Noom has routed my focus unlike any other diet plan. Noom speaks to culture and habits. Not pills or restrictive tasteless dieting that results inevitably in future weight gain. I’m happy to report my 10 pound loss with my eye on losing 54 more. For me, that’s more health improvement, self confidence, activities that I enjoy, and more energy and spunk! I’m a baby boomer Noomer all the way!!

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    Noom
    Response from Noom

    Mic, we are so happy to hear that the psychological approach the program takes has been so beneficial for you. Thank you so much for letting us be a part of this health and wellness journey with you. We're so proud of your hard work! You got this!

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    Staff

    Reviewed April 26, 2022

    I like that it’s constantly Helping you learn. There is a lot of items to chose from. It holds you accountable. I like my coach also. I like the informative articles that we are given. I would recommend Noom to other people.

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    Noom
    Response from Noom

    We're so happy to hear that you are enjoying the many aspects of the Noom program, Judith! Thank you for being a part of our Noomily!

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    Staff

    Reviewed April 26, 2022

    My experience with Noom has been pretty good. The lessons daily have been helpful with understanding why I am doing the things I am. It is also adding to my toolbox in life. The only issue, I wish the 1:1 coach was a little more hands on, but I also understand they probably have a ton of people on their roster. The groups are great because you get to speak with people from all over and hear you aren’t alone.

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    Noom
    Response from Noom

    We're happy to hear that you're enjoying your overall experience, Heather! We also want you to get the most out of your time here with Noom, so please email us at reviewsupport@noom.com if you would like to be paired with a new 1:1 coach. We are here to help however we can!

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    Punctuality & Speed

    Reviewed April 26, 2022

    There is too much info to take in at a time. I get info burnout. It is hard to apply so much in a short time. Maybe do a week at a time info application. Of course I am older and probably slow to grasp all the concepts daily.

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    Noom
    Response from Noom

    Thank you for your feedback and suggestions, Kathy! We want Noom to be the best experience possible, and your feedback is invaluable to that process. Remember, you can always reach us at reviewsupport@noom.com with any questions or concerns!

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    Staff

    Reviewed April 26, 2022

    Overall excellent experience. Process is very educational! Helps me in making better choices. Still trying to understand why some foods are categorized as they are. The food loving options can use a little more work. Love the psychological aspect of the program.

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    Noom
    Response from Noom

    We're so glad that you're enjoying our program, Kim, and we really appreciate your feedback regarding what you'd like to see improved. Keep on Noomin'!

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    Punctuality & Speed

    Reviewed April 26, 2022

    I started well but I have found all the elements of the program to be a bit overwhelming and time-consuming. My progress has been slow and has resulted in low mood. Also, I have some pressing medical issues e.g. knee pain and high blood pressure which have affected my movement and exercise regime.

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    Noom
    Response from Noom

    Thank you for your feedback, David! We want you to get the most out of your time here with Noom, so we will follow up with you shortly to assist you further. You are always welcome to reach out to us in the future at reviewsupport@noom.com!

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    Reviewed April 26, 2022

    I have been on Noom for 5 weeks now. Even though the scale has not moved. I have learned a lot about myself mentally. I have learned how and why I eat what I eat. It has def been an experience so far.

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    Noom
    Response from Noom

    We love to hear that you’re learning so much from Noom, Sheena! Keep up the hard work and motivation!

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    Reviewed April 25, 2022

    You get out what you put in. I hadn’t lost weight. I committed for about two weeks, reading and marking everything. I stopped. I’m not committed as well as I’d like but staying for 6 months gives me the opportunity to get back in.

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    Noom
    Response from Noom

    We appreciate your honesty, John! Our Support team will be in touch shortly to assist you further. Remember, you can always reach us at reviewsupport@noom.com in the future!

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    Staff

    Reviewed April 25, 2022

    I was gifted Noom by my mom. I had lost weight before and thought I could do it on my own again. I will forever be grateful for that gift. Noom has given me the tools to keep the weight off permanently. Losing is totally different than being able to maintain a lifestyle change. I have lost weight faster and feel more knowledgeable about what my body needs to stay fueled. Hands down 10/10 would recommend!!!

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    Noom
    Response from Noom

    We love to hear this awesome feedback, Fabrianne! We're so happy to help you achieve your goals and wish you more success to come. Thanks for allowing us to be a part of your wellness journey.

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    Staff

    Reviewed April 25, 2022

    Noom was exactly what I needed to help me stay on track. It’s been a little over a month and I’m down 12.4 lbs. I’m in Mexico on vacation and still tracking and working out. I am confident I will reach my goal.

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    Noom
    Response from Noom

    We're so inspired by your dedication to your wellness, Michelle, even while vacationing! Those are some impressive results. Keep it up because you're doing great!

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    Reviewed April 25, 2022

    I started NOOM on March 23rd and have seen unbelievable results!! I lost my first 20 in less than a month :)) And as of today, I’m into the teens!! Just under 20 to go!! Love love LOVE this program!! I feel so in control and have rediscovered the joy of fruits and veggies!! And my new mantra is: Discipline is choosing between what you want now and what you want most! And I want long life, great health and my clothes to fit properly!! Lol.

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    Noom
    Response from Noom

    This is SO awesome, Jason! You have a phenomenal attitude and we are so grateful to be a part of your journey. We love your mantra! Keep up the fantastic work!

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    Staff

    Reviewed April 25, 2022

    This program is very effective at helping one change their habits. I have learned a great deal about which foods will make me feel more full and how to lose weight and keep it off. I also have appreciated the support network that helps get me back on track when I fall into a slump. I appreciate all the different alternative ways to stay motivated. My only complaint is that it does take a big commitment of time to read the daily articles and participate in daily groups and track daily activities and food.

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    Noom
    Response from Noom

    We're so happy you're finding Noom's curriculum and supportive environment helpful for your health and wellness journey, Marina, and we appreciate your thoughts regarding the time commitment. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

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    Punctuality & Speed

    Reviewed April 25, 2022

    I have learned so much about the psychology of food and eating patterns. It’s slow to change but I’m dedicated every day to learn more and put what I learn into practice. They are very good at never making you feel bad for slipping up here and there.

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    Noom
    Response from Noom

    We're so happy to hear you're enjoying Noom's psychological approach to wellness, Tiffany, and your dedication is inspiring! Keep up the great work building healthier habits!

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    Reviewed April 25, 2022

    Having a great experience overall, I’m a psych RN (10 years) and wasn’t sure how CBT driven modules would work over an app, but I’m really pleased. I enjoy that I can choose to engage a little more (or not) depending what I am doing each day.

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    Noom
    Response from Noom

    We love hearing that you're enjoying your program, Brittany! We hope your experience continues to be excellent and if you ever need us we're always here to help. Happy Noomin'!

    Reviewed April 24, 2022

    I started Noom about 5 weeks ago. The first two weeks were great, with some solid weight loss. The past three weeks have been a bust, although I follow everything they say. The (supposed) coaches are pointless. I send a message while crying on the couch after weighing myself, and I get nothing back. When I eventually do hear back, it's usually a couple of pointless questions (which are never addressed after I answer them) or some pat answer that does nothing. The last message was telling me that I am already at a healthy weight. I guess that was his way of telling me to give up on losing a few more pounds. The program is probably good for those who want to stay at their present weight or need advice on how to eat in a healthier way, but it stinks for those of us who want continual steady weight loss. I don't expect miracles, but I at least expect to lose a pound a week.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be to not see the progress you'd like, Joni, and we're so sorry that you have not received as much support as you expected and deserve. Our team will be reaching out to you as soon as possible to lend a hand. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Reviewed April 24, 2022

    Recreating my daily routines with Noom had been an easy transition. The data I need is at my fingertips to create menus, plan exercise and meal choices. Any question I have is answered in a very timely manner. The research data clarifies and reinforces each lesson.

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    Noom
    Response from Noom

    Thank you so much for giving us a shot, Susan - we're so proud to have you as a part of the Noomily!

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    Reviewed April 24, 2022

    I have been so pleased with my experience with Noom! Diets in the past were over once I hit my goal weight (or I quit), and it was just a matter of time before I put the weight back on. Noom includes psychology that addresses our habits as to why/what we eat. I am confident that I will never be on another diet again thanks to Noom.

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    Noom
    Response from Noom

    We love to hear that Noom has changed your relationship with food, Toni, and you feel you've found a sustainable path to lasting wellness. Keep up the great work building healthier habits!

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