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Noom Reviews

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2,651 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Jon Bortin

About Noom

Noom is a personalized health and wellness app that provides access to coaching in your pocket. The company’s habit-changing solutions include daily lessons and progress tracking for weight loss and stress relief. The custom plans are tailored to your specific goals and needs. Noom also provides weight loss and menopause medications, including GLP-1s.

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Pros
  • Community support
  • Online access to clinicians
  • Personalized plans
Cons
  • Dieticians aren’t available 24/7
  • Meal plans not provided

Noom Reviews

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    Page 9 Reviews 980 - 1130
    Verified purchase

    Reviewed Sept. 1, 2022

    I have not been able to budge any weight off in years. This is WORKING!! I am so thankful!! I am so glad my neighbors decided to try NOOM and I saw it working with them. What a blessing!! I am learning to think before I eat - think about what I am eating, if it is nutritious and why! And I have lost nearly 11 lbs since 7/4/22. Thank you NOOM!

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    Noom
    Response from Noom

    Wow! Those are some impressive results, Pam! We love to hear that Noom has made you more mindful of your eating habits. Thank you for letting us help you find your healthy balance. Keep on Noomin'!

    Verified purchase
    Sales & MarketingPunctuality & SpeedOnline & AppMaintenanceStaff

    Reviewed Sept. 1, 2022

    Overall, I’ve had a great experience using the app, working with the one on one coach, and love the reading daily. However, I feel very disappointed in the end results. While high have learned to think differently about food, I did not achieve my weight loss goals. At the onset of the program, I was very clear about wanting to lose 10 pounds within nine weeks. I have a reunion to go to next week, and that is the end of the program. I have only lost 3 pounds. And that’s not even something I can be sure about, since I have fluctuated back up to my starting weight several times during this nine week journey. This is a big financial commitment for me, as I do not work and I am a stay at home mom. I was hoping to shed all the baby weight, as I’ve tried so many other methods and not seen the scale moves. I understand that a health and wellness journey isn’t always about the scale, but for me, it means a lot.

    As I’m sure it does for other name users since we are required to have daily waiting to see the most effective results. I have done all of the things that new says would help achieve the greater success towards my weight loss goal. That is everything from daily way and only having ever missed two meals logged in because of being on the road for travel, never missing my daily reading goals, staying within my calorie budget to the best of my ability and only ever going over three days out of those nine weeks. I am a bit flustered, with myself more so than the program. Although I do feel a little bamboozled having been promised such high hopes for achieving my weight loss goal at the start of this journey and at the start of this financial and emotional and physical investment.

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    Noom
    Response from Noom

    Ashlin, we're glad to hear that you're enjoying your daily lessons and coach, and we completely understand how frustrating it can be when you're not seeing the progress you'd like. Please know that we never want our Noomers to feel as though they have been bamboozled. Our Support Team will be reaching out to you very soon to lend a hand. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Aug. 31, 2022

    I am enjoying the daily lessons and my ability to work at my own pace. I wish that I felt more support from my group. When t get lessons send me to the group to comment I find that others are not at the same place in the program.

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    Noom
    Response from Noom

    We're so glad that you're enjoying your daily lessons, Debra, and we appreciate your feedback regarding your group. We always want our Noomers to feel supported and we can place you with a different group if you feel it will be beneficial. You can let your Guides know your concerns and they'll be happy to help. You can also email our Support Team directly at reviewsupport@noom.com if you need further assistance. Thank you for being part of our Noomily and we wish you much success!

    Verified purchase
    Staff

    Reviewed Aug. 30, 2022

    After many months of research I decided that Noom looked like the most compatible for me. I have not been disappointed. I especially like the ease of recording meals along with the Analysis of food groups. I knew that would be a place of resistance for me but that has not happened. That alone has helped tremendously but the learning articles also provide good information to encourage me. My coach, Bonnie, has been very helpful. Having the weekly meeting focuses me to think about what is changing or not and how that is influencing this journey. Thank you, Noom.

    Thanks for your vote!
    Noom
    Response from Noom

    Thank you for taking the time to provide this awesome review of your experience, Teresa! We couldn't be more excited to help you achieve your goals and we're so happy to hear that you're enjoying your program and your coach. Keep up the great work building healthier habits!

    Verified purchase
    Customer ServiceOnline & App

    Reviewed Aug. 29, 2022

    Trying but not losing any weight. I’m stuck. I don’t know what the problem is but it’s frustrating. Also the total calorie count for my day is impossible to read on my phone - the numbers run together. I have a new iPhone so don’t know why it’s buggy. Please fix this bug.

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    Noom
    Response from Noom

    Karen, we completely understand how frustrating it is you're not seeing the progress you'd like as well as experiencing technical difficulties. Our Support Team would love to help and will be in contact soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Staff

    Reviewed Aug. 29, 2022

    I am 6 weeks in, have lost 9 pounds and I’m excited to reach my goal. I am actually excited to get on the scale every morning! I try hard not to let the ups and downs on the scale bother me. I am learning the difference between just the number of calories and the right kind of calories.

    Thanks for your vote!
    Noom
    Response from Noom

    Those are some impressive results, Steph! You have a phenomenal attitude and we are so grateful to be a part of your journey. Keep up the great work building healthier habits!

    Verified purchase
    Customer Service

    Reviewed Aug. 28, 2022

    Foods the list says are green, like white fish, don’t show up as green. Then I get ‘coached’ that I need to eat more green foods. I barely hear from my coach. My experience has been a little more than using My Fitness Pal, which is free, on my own.

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    Noom
    Response from Noom

    Maria, we definitely understand how frustrating it can be when there is a discrepancy with the food list and when you're not getting the support you expect and deserve. Our support team would love to help and will be contacting you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Sales & MarketingOnline & AppTransparency

    Reviewed Aug. 27, 2022

    I have been using Noom for a little over 2 months now and I like the program. My only complaint is that I am a user who is blind and I use Voiceover screen reader to interact with my device and apps. I have shared several times about the inaccessibility of the application and even though several updates have been released there have been no accessibility improvements. I would like to say that the majority of the app is accessible however there are some pretty key things I am unable to do independently such as log my water intake, adjust values beyond what is showing, manually enter exercise values, or see when there are attachments or photos that are used to describe course specific information.

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    Noom
    Response from Noom

    Bryan, we're happy to hear that you're enjoying the program and we sincerely appreciate your feedback concerning the accessibility of Noom's app. We thoroughly understand the importance of having a program that is accessible to all who wish to participate. Our Product and Leadership teams are working hard behind the scenes every day to provide the best Noom experience possible and improving accessibility is a hot topic!

    Remember, you can email us directly at reviewsupport@noom.com if you'd like to share more of your experience or if there is anything we can do for you in the meantime. We're always here to help in every way we can!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 27, 2022

    Noom provides the consistency, education, and awareness to help me on my journey to better health. They keep my ultimate why front and center, and provide DBT-based psych tricks to help me meaningfully change my habits. I’ve lost 15 lbs in 2 months - not as fast as previous programs I’ve tried but I suspect more lasting.

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    Noom
    Response from Noom

    Fifteen pounds is an impressive achievement, Kris! We're so excited to hear that you're enjoying Noom's psychological approach to wellness and you're developing healthier habits for a lifetime. Keep up the awesome work!

    Verified purchase
    Sales & MarketingOnline & AppStaffTransparencyTimeliness

    Reviewed Aug. 24, 2022

    I like the idea of Noom, but don’t feel it’s quite “ready” yet. I take the time to log my weight and water intake daily only to have it disappear overnight. I have invested in a Fitbit to track my steps, but the Noom app doesn’t sync even though it is connected. I’ve reached out to tech support, but have not seen any app updates to resolve these known issues.

    As far as the actual program goes, I don’t really feel a connection with my one on one coach, but I do enjoy the group. I like that there is more engagement, both from the group leader and the members. I find a lot of helpful information there as well. I enjoy the daily lessons, quizzes, games, etc. I also like the visual representation of logging my food and seeing which category they fall in. Will I continue my membership? Probably not unless the app problems are fixed. I find the logging keeps me motivated because I can go back and see where I need to improve. It inspires me to do better the next day, but not having that previous information makes me lose my motivation.

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    Verified purchase
    Staff

    Reviewed Aug. 24, 2022

    Food logging is a bit clunky. It would be helpful to have a way to look at a food choices without having to go through so many steps. And that there are sometimes multiple entries for essentially the same food is frustrating. Also I like to be super accurate and weigh everything in ounces and not all food choices give that as an option. There’s just a lot of room for error when I’m trying to be super accurate while learning (to eyeball) portion sizes. The other thing that would be helpful is easier access to all the articles.

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    Noom
    Response from Noom

    Lori, thank you for taking the time to share your experience and feedback with us! Our team would like the chance to help with any food logging concerns you have, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Sales & MarketingOnline & App

    Reviewed Aug. 24, 2022

    I am learning lots of new things and my coaches are awesome! I’m still overcoming challenges. One thing I don’t like is that you have to back out of logging before going to the next meal. You should be able to move meal to meal inside of the logging part of the app. Other than that super satisfied.

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    Noom
    Response from Noom

    Cathryn, we love to hear that you're learning and feeling supported with Noom! We appreciate the constructive feedback, as it helps us make Noom the best it can be. Remember, you can always reach us at reviewsupport@noom.com if our team can help with anything!

    Verified purchase
    Sales & MarketingOnline & AppStaff

    Reviewed Aug. 24, 2022

    I love the program and the app but I’m not losing weight after 4 1/2 weeks. I have changed coaches and Luke my new coach. I have finally been assigned a group. I’m hoping this support will help. I haven’t given up but I am discouraged.

    Thanks for your vote!
    Noom
    Response from Noom

    Clarene, it is great to hear that you're loving Noom, and we admire the dedication to your wellness! Our support team would like to help with any concerns you have, and we will be following up with you shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed Aug. 23, 2022

    I like the lessons, but the logging system has many kinks. It just arbitrarily deletes my steps from previous days, arbitrarily delete my weigh-ins, and same with water. I like the knowledge I am getting, though. I just wish the measurement process to track my progress was flawless.

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    Noom
    Response from Noom

    Wasim, it's great to know that you are enjoying Noom's content, and we are sorry to hear that you're experiencing some technical issues with the app! Our team would like the chance to look into this for you, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Punctuality & SpeedMaintenance

    Reviewed Aug. 23, 2022

    This is my second go with Noom. I was so pleased and had great success the first time. My issue when I dropped was the lack of support to maintain. Now, 3 years later and up 15 lbs, I thought I’d give it another try. I’m not into it and I don’t feel at all supported. I think if it’s a psychology based program there ought to be a psychology based maintenance strategy. When I was practically begging for that the first time around, I basically got the “run around” and I thought, well, if I've got this, I’ve got this. But, here I am, up 15 lbs, so, clearly, I don’t. And, I don’t feel any personal connection this time at all.

    Thanks for your vote!
    Noom
    Response from Noom

    Brenda, we are so happy to have you back in the Noomily, and we always want you to feel supported on your journey! Our team would be happy to help in any way that we can, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Customer ServiceSales & MarketingPriceOnline & AppRefunds & PayoutsValueHonesty & Transparency

    Reviewed Aug. 22, 2022

    Noom tries to market itself as not a "diet", well...it's most certainly a diet app. That's okay too...I initially went there looking for assistance losing weight, I expected a diet app. But, this app is so content heavy! So much so that I feel they've lost sight of the people having to use the app itself. I happen to work in a metal building all day long, I get HORRIBLE cell phone reception. This means...I can't use the app at all for the majority of my day. Why? Because they have no desktop app that I could access online from work on my computer.

    Honestly, this makes me feel like the developers of this app all work in nice bright offices, or from home where they have complete and constant usage of their phones. Well...hundreds of thousands don't live on their phones. Also, I found it frustrating to figure out how to log things. I'm glad I was inside my 7 day trial period so I wasn't stuck with paying for this program...it's definitely not worth it for me.

    Thanks for your vote!
    Noom
    Response from Noom

    We're sorry to hear that you're disappointed with Noom, Anita, and we can certainly understand your frustration with not having access to the program while at work. We genuinely appreciate your feedback here! Our support team will be reaching out to you soon to learn more about your experience. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Staff

    Reviewed Aug. 22, 2022

    I think I just expected more from Noom but I’m not sure what. I know that isn’t the most helpful. I struggle to put into words but I just expected more. Maybe more help in telling me about the foods I’m eating and more helpful insight. I also don’t love the group thing and want to opt-out.

    Thanks for your vote!
    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not getting the support that you need, Michelle, and we'd love to help with this as well as your group. Our Support Team will be reaching out to you soon to lend a hand. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Aug. 21, 2022

    I have been doing Noom for just over a month and I am down 9 lbs. The best part is I’m not just feeling good physically, but mentally as well. So far I’m feeling very supported through articles and monthly doctor's telehealth visits. I feel like the articles and science based research give you an extra boost in confidence, motivation and inspiration every day.

    Thanks for your vote!
    Noom
    Response from Noom

    This is what we love to hear, Jessica! We're happy to know you're enjoying your program and feel so supported throughout your journey. Nine pounds is awesome progress - keep up the great work!

    Verified purchase

    Reviewed Aug. 20, 2022

    Love my coach, group and ability to log all of my meals easily. I also like the grocery grab testing my knowledge of orange, green and yellow foods. I need to do better distinguishing between yellow and orange foods. Thank you for the opportunity to submit a review.

    Thanks for your vote!
    Noom
    Response from Noom

    Bridget, we love to hear that you're enjoying your coach and group as well as our meal logging feature. Thanks for being part of our Noomily and we wish you much success!

    Verified purchase
    Punctuality & SpeedMaintenanceStaff

    Reviewed Aug. 19, 2022

    After having a baby I was looking for something to help me lose weight that wouldn’t require a huge amount of time! Noom is so easy, I do the course at my own pace and can instantly start applying the principles. Logging my food by orange, yellow, and red helps me identify foods I thought were helping my health, but really are breaking my calorie budget. Nothing's off limits for food, they just show you how it’s impacting your day. They give you the tools to improve my health and I apply them at my pace. It’s not all or nothing, but simply adjusting my life to fit my goals in a slow and sustainable way. It’s great!

    Thanks for your vote!
    Noom
    Response from Noom

    This is what we love to hear, Ashley! At a time when so many things feel complicated, we want wellness to be simple. Thanks for letting us help you find your healthy balance. Keep on Noomin'!

    Verified purchase

    Reviewed Aug. 18, 2022

    I have been a Noomer for two months and have lost almost a stone in weight, but more than that, I am learning to love myself again and be more forgiving of myself and decisions I make. I’ve tried all the familiar slimming groups in the past but always fallen back again, I am really optimistic this is different.

    Thanks for your vote!
    Noom
    Response from Noom

    This is wonderful to hear, Valerie! Thanks for letting us help you find your healthy balance. Keep up the great work building healthier habits with your Noomily!

    Verified purchase

    Reviewed Aug. 18, 2022

    Lifestyle benefits very good on how to think about food choices from a psychological and social point of view. I will continues with the plan and have already noticed changes in my general heath so it’s a good programme. I would and have recommended this to other people.

    Thanks for your vote!
    Noom
    Response from Noom

    Louise, we love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. Keep up the great work!

    Verified purchase

    Reviewed Aug. 18, 2022

    Boom’s approach is based in psychology, is well researched and engaging. No foods are “bad” or off limits; instead, foods are grouped by color according to calorie density, and as the user tracks food intake, the foods are categorized by color, making it easy to see how many calories were ingested and how much is still available. The program doesn’t promise instant results, and it gives strategies for dealing with cravings and discouragement. There are resources like recipes and workouts. And a recent upgrade now makes it possible for the user to record a meal that is eaten frequently to access so that one doesn’t have to enter the same foods again and again.

    Thanks for your vote!
    Noom
    Response from Noom

    We love to hear this awesome feedback, Luanne! We're excited to know that you're enjoying the app and Noom's approach to wellness. Keep on Noomin'!

    Verified purchase
    Staff

    Reviewed Aug. 18, 2022

    This is my first time using Noom. It was recommended to me by my doctor. I couldn’t be happier with this decision! My coach Mia is fantastic! She keeps me focused and asks probing questions to help me get to the root of whatever I am dealing with. The daily reading motivates me and debunks so many myths I’ve long held as bible truths. My first month, I lost 11 pounds, but more importantly, I’m correcting a lot of bad food habits. Thank you all for everything you do!

    Thanks for your vote!
    Noom
    Response from Noom

    Wow! Those are some impressive results, Gail! We love to hear how much you're enjoying the program and that Coach Mia is so supportive. Keep up the great work building healthier habits!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 17, 2022

    I am enjoying my Noom experience so far. I’m learning a lot about eating habits and food groupings. I have not lost any weight yet but am hopeful that will follow. Think my mindset has always been to let the program do the work and now I realize it’s me that needs to make it work. I love the lessons and hope they keep coming! The coaches are very helpful and quick to answer any questions and leave lots of helpful guides to restaurant eating, recipes, etc.

    Thanks for your vote!
    Noom
    Response from Noom

    Thank you for this wonderful feedback, Denise. It's wonderful to hear that you're enjoying your lessons and are feeling so supported by your coaching team. Keep up that motivation and the results will come!

    Verified purchase
    Staff

    Reviewed Aug. 17, 2022

    The instruction and information is excellent. I however, am not a optimum participant. I have a limited list of foods I like. What I don’t like, I absolutely will not eat and if I can get it down, I will throw up. That’s just me. I am trying. I am a stress eater and I have a very stressful life. That’s just what/the way it is. I can psych myself to a point and I’m trying, but so far I regret the money I spent on this program, but I won’t quit.

    Thanks for your vote!
    Noom
    Response from Noom

    Your dedication to your wellness is inspiring, Kathy, and we're glad to hear that you're enjoying your curriculum. We want you to get the most out of your time with Noom so if there is anything we can do to support you, please feel free to email us directly at reviewsupport@noom.com.

    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 17, 2022

    I am about a month in and feeling strong. The scale hasn’t moved as fast as I would like (does it ever) but I know I am making real progress in my relationship with food. I feel confident that I will get to my goal, and have the tools to stay there long term. I haven’t felt deprived as nothing is “off limits” and feel this is a lifestyle I can sustain long term.

    Thanks for your vote!
    Noom
    Response from Noom

    We're so happy to hear that Noom is helping you to have a better relationship with food, Rayanne. Slow and steady wins the race - you've got this!

    Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

    Verified purchase
    Sales & MarketingOnline & AppStaffTransparency

    Reviewed Aug. 16, 2022

    I haven’t really decided what has me a bit irritated re the program. I’m not making much progress losing weight in spite of generally following the Noom Guidelines. The app seems to be off in a number of ways. I just installed the update - so we’ll see if that helps.

    Thanks for your vote!
    Noom
    Response from Noom

    We appreciate your honest feedback regarding your experience, Lila! We will reach out to you shortly as it's truly important to us to assist you however we can! Remember, you can always reach us at reviewsupport@noom.com in the future.

    Verified purchase

    Reviewed Aug. 16, 2022

    I love this program! I admit it was a bit much at first, but as my habits started to change and I was focusing in on the smaller details it has become easier. So far I have lost 10 pounds since starting.

    Thanks for your vote!
    Noom
    Response from Noom

    We love to hear this awesome feedback, Dani! We're so happy to help you achieve your goals and wish you more success to come! Happy Noomin'!

    Verified purchase
    Customer ServiceSales & MarketingPriceOnline & App

    Reviewed Aug. 16, 2022

    When discovered my iPhone 13 didn’t have the latest version, I had to delete the app, reinstall it, restart my phone several times and yet nothing changed, so, I had no opportunity to chat with the coach. In this sense, I had a very expensive app for logging meals and daily weight: features you can get elsewhere for free. Besides, I made a mistake when I said I wanted to weigh 52 kg: that weight is not healthy at all for my height! And yet the app allowed me to set it as a goal and predicted it would take me about 4 months to get there. The correct weight I needed to set was actually 62 (10 more kg!).

    Thanks for your vote!
    Noom
    Response from Noom

    Lina, we're so sorry to hear that you're experiencing technical issues regarding your goal weight and communicating with your coach. We can imagine how frustrating this is and our Support Team will be in contact soon to help! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    PriceStaffValue

    Reviewed Aug. 16, 2022

    Noom has changed my life for the better. I actually feel in control of my eating and look at food more as fuel. I love that all foods are ok; just in moderation. This app is fantastic. Well worth the money; it’s a true investment into my future. :)

    Thanks for your vote!
    Noom
    Response from Noom

    Marika, we love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. We are so proud of you! Keep up the great work!

    Verified purchase
    Staff

    Reviewed Aug. 16, 2022

    Lots of help. Thank You. Great to have coaches cheering me on. I like having to post all that I eat. I like the suggestions, like exercise Tips. I also like the calorie chart. I am losing weight, but I have hit a Plato. This doesn’t really bother me because my BMI is 25, and that means I am on target, so thank You Noom!!!

    Thanks for your vote!
    Noom
    Response from Noom

    You're doing a wonderful job embracing everything that Noom has to offer, Willis, and we're so excited that you're finding success! Keep up the great work building healthier habits!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Aug. 16, 2022

    I scheduled my first coach session for a Saturday and was very much looking forward to it. The appt was confirmed and I got several reminder emails from Noom regarding the appt. On the day of, I went to messages to get ready to meet my coach and saw a message saying that the schedule was an error because coaches are only available on weekdays. I have yet to meet my coach and this issue has not been resolved. When I tried to schedule a new appt it prompted me to pay although I never got my complimentary session.

    Thanks for your vote!
    Noom
    Response from Noom

    Oh, no! We can imagine how frustrating this error with your coach must be, Ramona, and we extend our sincere apologies. This is not the experience we want for our Noomers and our Support Team will be reaching out to you soon to help! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Aug. 15, 2022

    I have been following Noom for 6 weeks and I have not lost weight! I lose and gain even though I have stayed under my calorie allotment! I stay under for the most part to make up for calories I may have underestimated. I have gone over, but not enough to gain a pound which takes 3000 calories! I am very unsatisfied!

    Thanks for your vote!
    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like, Cathy. We'd love to help and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    PriceStaff

    Reviewed Aug. 14, 2022

    It’s just a calorie counter that uses an overly simplistic “calorie density” scheme to pretend it’s something new but it’s not. I’ve consistently counted my calories as BELOW the weight loss range and have lost only 2 pounds over a month (this is negligible since I’m starting at over 220lbs). Also I’m disappointed that there is no consideration of gut health… E.g. avocado is high calorie density and is considered bad despite many studies that show it helps weight loss. Not worth the exorbitant cost.

    Thanks for your vote!
    Noom
    Response from Noom

    We appreciate you taking the time to share your thoughts, John, and we completely understand how frustrating it can be when you're not seeing the progress you'd like!

    We'd love to help, and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Aug. 14, 2022

    The weight is low despite my mindful eating eating most days. This is discouraging. But I love the daily lessons and comparing my calorie intake and the green, yellow, red analysis with my daily activity and expenditure of calories (on my Fitbit). So all in all - thank you. From an old gal with arthritic joints. I’m in it for the long haul.

    Thanks for your vote!
    Noom
    Response from Noom

    Nancy, your motivation and commitment are inspiring, and we're so happy that you're enjoying Noom and gaining tools to use towards creating a healthier lifestyle! Please always keep in mind that slow and steady wins the race! You got this! We're so proud of you, and keep up the excellent work building healthier habits with your Noom family!

    Verified purchase
    Sales & MarketingOnline & AppStaffEase of Use

    Reviewed Aug. 14, 2022

    This has been an easy process! The app is easy to use and I have learned so much thru the lessons we read. The only thing I have trouble with is logging some foods. It’s hard when it’s a homemade item that you have no idea how many it serves. And trying to log food from a local restaurant! I just do my best! My Noom guide has been very nice and helpful!!

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    Noom
    Response from Noom

    We’re glad you’re enjoying what Noom has to offer, Karen, and your honest feedback here is appreciated! We are happy to hear that you're learning so much from the daily lessons and feel supported by your Noom Guide! At a time when so many things feel complicated, we want wellness to be simple, and your feedback is invaluable to that process. Thank you so much for letting us be a part of this journey with you. Keep up the great work!

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    Staff

    Reviewed Aug. 13, 2022

    We are planning an Alaskan cruise for our 40th anniversary. My motivation to start Noom was to lose weight and be healthy and active enough to participate in all of the amazing excursions that I saw available on this cruise. I had 1 year to lose 35lbs and modify the way I think about exercise and eating. I couldn’t be happier with the results!

    I am a nurse, so naturally I had a mindset that I knew how to eat healthy and diet. Noom has shown me that my perception of how to diet was so far off base that I really struggled to believe what Noom was telling me. I’m 5 weeks in, and I have lost 10 pounds. I am more pleased than I can put into words. The way I think about food still creeps in with disbelief, but I try hard to follow the program and I continue to be absolutely wide eyed that this program works so well.

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    Noom
    Response from Noom

    Those are some impressive results, Patti! We love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. We couldn't be more excited to help you achieve your goals for your anniversary cruise. Congratulations!

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    Punctuality & Speed

    Reviewed Aug. 13, 2022

    This is my first paid time with Noom. I did a 2 week trial a couple years ago. I am here because of Noom’s support for Sisters in Law podcast. As I turned 70 I found my weight creeping up at a slow but steady pace, blowing by every high water mark I set not to exceed. I am already below an earlier comfort mark, thanks to tracking and support. I have one month remaining, already thinking I will extend to make it more ingrained lifestyle.

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    Noom
    Response from Noom

    We love to hear this awesome feedback, Wendy! We're so happy to help you achieve your goals and wish you much more success to come. Keep on Noomin'!

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    Customer Service

    Reviewed Aug. 13, 2022

    I really like the psychological research that has gone into creating the diet and support. The social support of the group has been a highlight of the process and the lessons are engaging, interactive and well designed. I appreciate the humor that goes into them. I wish the recipes were a little simpler —then I would likely use them more. I e only Mae one which had an editing issue as one of the main ingredients was left out of the instructions! I also haven’t heard anything from my 1:1 coach despite reaching out.

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    Noom
    Response from Noom

    We're so glad that you're enjoying Noom's curriculum and psychological approach to wellness, Nancy. We also genuinely appreciate your feedback regarding what you'd like to see improved with recipes. Our Support Team will be reaching out ASAP to help with your coach! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Reviewed Aug. 12, 2022

    First time that I’m really learning how to eat. I think the support readings are the best. Also the different colors for food. You learn how to trade red food for green or yellow. Learning to know what looks like the portions after weighing them for some time.

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    Noom
    Response from Noom

    Pilar, we love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. We are so proud of you! Keep up the great work!

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    Reviewed Aug. 12, 2022

    My experience is good. Luckily I’m motivated to get healthy. The add on workout program is very disappointing. I would prefer more control and back and forth. I feel the questions are too broad and basic and did not make me feel confident in the program.

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    Noom
    Response from Noom

    Erin, we are happy to hear that you've had a good experience so far, and we appreciate you taking the time to share your thoughts on your add-on! Here at Noom, we are always working to make our program the best it can be, and your feedback is invaluable to that process. Feel free to reach us at reviewsupport@noom.com with any questions or additional feedback that you may have! We are always here to help!

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    Staff

    Reviewed Aug. 12, 2022

    Noom has helped me take all the health advice I’ve had in the past and sort through it to make it easily applicable to my daily life. It’s helped me see the reasons my previous attempts at diets always failed and set me up for future successful health changes. Definitely would recommend giving it a try.

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    Noom
    Response from Noom

    Wow! This is awesome to read, Rachel! We love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. Keep up the great work!

    Verified purchase

    Reviewed Aug. 12, 2022

    Great support if you need it, calorie counting done for you you, so easy and an efficient new way of eating. I’ve lost almost a stone even with my issues with IBS and fibromyalgia which make it all a bit slower, but it’s working so well for me.

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying the program and finding success, Loraine. We're honored to be able to help you achieve your wellness goals. Keep up the great work building healthier habits!

    Verified purchase

    Reviewed Aug. 11, 2022

    Would love to take all the lessons again or have a reference book to refer to. If the goal is for long term change, the reference is needed. So many thing to use to change behavior. It would be unfortunate to lose them.

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    Noom
    Response from Noom

    We’re glad that you’re enjoying what Noom has to offer, John, and we really appreciate your feedback regarding what you'd like to see improved. We love your suggestion to incorporate a reference book and will be forwarding your idea to our Product and Leadership teams for consideration.

    Thanks for allowing us to be a part of your wellness journey! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Sales & MarketingOnline & AppStaff

    Reviewed Aug. 11, 2022

    I do not like the app. Also logging foods doesn’t usually have the convenient portion sizes. You can’t measure pierogies by cups. Also I don’t feel the coach Taylor helps. I would have thought a coach would give you help when they see you really are not losing weight. Just very discouraged and disappointed.

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    Noom
    Response from Noom

    We're sorry to hear that you're disappointed with the app and your coach, Melissa. We never want our Noomers to feel this way and our Support Team will be contacting you soon to help! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Customer ServiceSales & MarketingRefunds & PayoutsTimeliness

    Reviewed Aug. 10, 2022

    The support is awful. I feel I’ve wasted my money- I’m tracking and ready but am not getting the information I keep asking your coaches for. Now my second coach and still almost no response to my request. I’m not losing weight, I am learning about calorie counts but I’m very disappointed and frustrated. The reads are okay. Nothing I didn’t know. Thought I would be getting support with a meal plan and communication with the coach. Would not recommend at this point- I’m doing the entries daily and could track my eating and exercise for free on other apps so very unhappy with Noom. I will be asking for refund if I don’t get the support I need or results. So far is not doing what you advertise

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    Noom
    Response from Noom

    We're so sorry that you have not received as much support as you expected, Cherie, and we appreciate you sharing your thoughts here. This is definitely not our goal, as our mission is to always support our Noomers. Our Support Team will be reaching out soon to help! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Aug. 10, 2022

    Not happy with progress. Weigh every day, log food always, stay hydrated, read every article presented…. Nothing. No lost weight, inches, no increased energy. I have experienced lots of plateaus and down maybe 0.5 lb after 1.5 months while my expected date to reach goal weight slowly creeps out of sight.

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    Noom
    Response from Noom

    Karen, we completely understand how difficult the weight loss journey can be as well as the frustration caused by not seeing the progress you'd like. We'd love to help and our team will be in touch as soon as possible to lend a hand. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Aug. 10, 2022

    I have been on the program since mid-June. At first, I lost about 7 lbs but then my weight started climbing back up. At this point, I’ve gained about 3 lbs back of the 7 I lost. I am very unhappy at this time. I have been following the Noom program with no results. Very frustrated member.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like, Judy. Our Support Team would love to help in every way we can and will be in touch soon. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed Aug. 10, 2022

    I’m loving Noom. Not only is it very educational, it gives me new ways to adjust my eating habits. Melissa is my coach and she is very helpful. The group participation is a huge help. I’m very glad I joined!

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    Noom
    Response from Noom

    Davena, we love to hear that you're enjoying the program and your coaching team. It's awesome that you're developing a new outlook on your eating habits. Keep up the great work!

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    Sales & MarketingOnline & AppStaff

    Reviewed Aug. 9, 2022

    So I do like my coach but I was on here before and it was a better match for me. This one seems not as personal and not as assertive to help me reach my goal. I think I need more tough love? But I still like her. I just can’t seem to keep on the app.

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    Sales & MarketingOnline & AppStaff

    Reviewed Aug. 9, 2022

    Noom is helping me to achieve my weight loss goals - slowly but surely. The lessons, my group, and my coach are all helping me make mindset shifts. I’m hoping this will be the final weight loss plan. I’m learning to change my habits and behavior in a way that is sustainable. The app can be a little glitchy.

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    Noom
    Response from Noom

    We're so happy you're finding Noom's curriculum and supportive environment helpful for your health and wellness journey, Jennifer! Thanks for letting us help you find your healthy balance. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

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    Sales & MarketingOnline & App

    Reviewed Aug. 8, 2022

    I didn’t have that much to lose (15 lbs) but I just couldn’t seem to get down to business. My ole standby method wasn’t motivating me, so I decided to try Noom because a friend had success with it. I love how I check in every day, easily log my meals and have “lessons” to listen to and motivate me every day. My only complaint is that the app does not sync across devices. Come on Noom, it’s 2022. It would be so much easier to use. :).

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    Noom
    Response from Noom

    Thanks for giving us a try, Janet! We're so happy to hear that you're enjoying your daily lessons and the program is providing you with so much motivation. We also genuinely appreciate your feedback in reference to syncing with multiple devices and will pass along this feedback to our Development teams.

    Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 7, 2022

    My calorie goal determined by Noom is far too high and goes against my Drs' orders, so it’s difficult to follow their program as prescribed since much is based off those numbers. I’ve been told it can’t be changed. Free apps allow for change, this expensive one does not. 3/3 emails/“support tickets” to customer service have gone unanswered, and the 1:1 coach is nice but not very available and thus far has not helped set any goals. Very dissatisfied but no one at Noom seems to care.

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    CoveragePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Aug. 7, 2022

    Disappointed in the food and exercise guide that was an additional fee. Probably too late to ask for my money back… But certainly wasn’t worth it and I’ve never used it! I was expecting different recipes and exercises to be sent every week… oh well…live and learn. I am eligible for a similar program that is free of charge through my insurance plan. I will be canceling Noom when it is time to renew.

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    Noom
    Response from Noom

    Thank you for taking the time to give us your feedback about your Noom experience, Jane, and we apologize for any troubles you have experienced. Here at Noom, we are always working to make our program the best it can be. Our Support Team would love to help you and will be in touch right away! Remember- you can always reach us at reviewsupport@noom.com if you need anything in the future!

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    Customer Service

    Reviewed Aug. 7, 2022

    I hadn’t tried other programs before Noom. But I feel it’s different in its approach with psychology. I’ve lost a few pounds. But more importantly, my attitude to food and exercise has changed. I feel alive and more in control. I’m able to combat cravings, push myself to workout and enjoy the process. Knowing it is backed with research also feels better.

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    Noom
    Response from Noom

    Genevieve, we are so happy to hear that the psychological approach the program takes has been so beneficial for you. You are doing a wonderful job embracing the program, and we're so proud! Thank you so much for letting us be a part of this health and wellness journey with you. Keep up the excellent work!

    Verified purchase

    Reviewed Aug. 7, 2022

    The depth in the courses have been great — I feel like I’m learning more and more about my hunger cues and what my body needs. Paired with regular exercise, I’ve been seeing the results. Above everything else, I think my favourite element is the one-on-one coach — I’ve never had anything like that. Someone who is watching your progress, making suggestions and pushing your “why” is making a huge impact for me.

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    Noom
    Response from Noom

    Dayna, it's wonderful to hear that you feel supported and encouraged by your 1:1 coach and that you're learning so much about food and weight loss! Keep up the fantastic work building healthier habits with your Noom family!

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    Staff

    Reviewed Aug. 6, 2022

    I find Noom very helpful with some great content. It’s really helping me to be mindful but not obsessive about food. I’m learning how to take the guilt out of food choices. I’ve got a goal to maintain my previous weight loss and Noom is helping me to do this.

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    Noom
    Response from Noom

    We love to hear that you're enjoying Noom's content and that it's helping you to be more mindful of your eating habits, Alison. Keep up the awesome work!

    Verified purchase

    Reviewed Aug. 6, 2022

    This is my third time to do Noom. My failure in the past was to pay attention to the total calorie count each day but not to the color scheme esp the reds. So I plateaued and stopped. Glad to have the group mentor. I believe I will succeed this time.

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    Noom
    Response from Noom

    Your dedication to your wellness is truly inspiring, Hugh! We are grateful for the opportunity to help you achieve your wellness goals. Your dedication is evident and we believe you will find success!

    Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

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    Staff

    Reviewed Aug. 6, 2022

    I appreciate the guidance and structure of Noom. I am down 27 lbs so far. I have a long ways to go but with noom I actually think there is a chance this time. For anyone who is thinking of trying noom just remember you're in this for the long game. It's really not about weight loss. It's about lifestyle change and weight loss is the result of your healthier lifestyle.

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    Noom
    Response from Noom

    This is awesome to read, JD! You have a phenomenal attitude and we are so grateful to be a part of your wellness journey. Twenty-seven pounds is an amazing achievement! Keep it up because you're doing great!

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    Sales & MarketingOnline & AppStaffEase of Use

    Reviewed Aug. 5, 2022

    I find the app is very user friendly. It keeps me coming back. The only areas that could be improved are the food logging and the chat. Some of the food logging information seems off sometimes or there are multiples of an item with different calories or color designations. The group chat is frustrating for me. It feels disorganized because the threads don’t seem to be used correctly. I am enjoying having a one on one coach much better.

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    Noom
    Response from Noom

    We're glad that you're enjoying what Noom has to offer, Melinda, and your honest feedback regarding the group setting and food logging feature is greatly appreciated. We want Noom to be the best app we can make, and your feedback is invaluable to that process.

    Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Aug. 5, 2022

    It has been a great tool in my weight loss experience. Not only have I been getting my weight down, but I feel good. I have learned so much about my body and how how it functions and mind over matter.

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    Noom
    Response from Noom

    We love to hear you're enjoying Noom's psychological approach to health and wellness, Eileen, and that you're finding success! Congratulations on all of your hard work!

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    Reviewed Aug. 5, 2022

    I always knew that to control my diet I needed to get my thinking corrected. Noom has done this. I Feel like I’m learning skills that will be with me for life. It does this in a lighthearted but firm way and it’s fun!

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    Noom
    Response from Noom

    It's wonderful to know that you're enjoying your program, Sarah, and that you feel you're learning skills for a lifetime and gaining a better relationship with food. Keep up the great work building healthier habits!

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    Reviewed Aug. 5, 2022

    I like the program overall, I do believe that there’s a psychological aspect to losing weight and I’m trying to learn about it. So far I have done everything I am expected to do, but the scale isn’t moving. Don’t know what’s wrong. I’m eating well under my calorie limit, drinking well over my water intake, doing exercise, but the last 3 or 4 weeks nothing has happened.

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    Noom
    Response from Noom

    We're excited to hear that you're enjoying Noom's psychological approach to wellness, Ziranda, and we understand the frustration that comes with not seeing the progress you'd like. Our team would love to lend a hand and will be reaching out to you very soon.

    Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Staff

    Reviewed Aug. 5, 2022

    I’ve seen therapists, taken meds, tried so many different ways to approach my binging tendencies. Nothing has worked until now. The consistency of engaging and science backed content must’ve just clicked for me. I now feel as though I’m freed from the endless thoughts of food and now I can enjoy my meals and enjoy my life more. It’s obvious how much time and intention the team has put into this app. Thank you Noom, wow.

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    Noom
    Response from Noom

    This is wonderful to read, McKenna. We couldn't be more excited to help you achieve your wellness goals and we're so happy to hear that Noom has changed your relationship with food for the better. Keep up the great work building healthier habits!

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed Aug. 4, 2022

    I haven’t heard from my coach since starting 2 months ago. We have a very large group chat, however I am not comfortable talking within that setting and thought I would have an individual coach assigned. However the app itself and the learning material has been very helpful.

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    Noom
    Response from Noom

    Jennifer, we are happy to hear that Noom has been helpful to you, but we're sorry to hear about the negative experience with your coaching team. We have requested some additional information via our email support to help us find your account. When you have a moment, please respond to that request, and our support team would love to help!

    Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Customer Service

    Reviewed Aug. 3, 2022

    I have been logging all meals, exercising daily, reading all lessons, weighing daily. I have learned a lot throughout the process. The scale has been much slower to respond than I would like, but it is responding. I feel better, feel accountable, clothes starting to feel good and overall pleased with my determination and commitment to my goal and lifestyle change.

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    Noom
    Response from Noom

    We love hearing that you're excited and already feeling better, Patricia! We hope your experience is excellent, and if you ever need us, we are always here to help! Remember, slow and steady wins the race! You got this!

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 3, 2022

    I've been sick since July 10 and needed to follow a different food plan that was needed to get well. However I have been logging in my food and weight into Noom app. I was losing weight, but not because of Noom -- it was because I was sick! I did write to some coach at the beginning of my illness. Two weeks later she got back to me. I'm getting better now and want to follow Noom but am still on a very restrictive diet. Noom seems to be for people who are healthy, not sick!

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    Noom
    Response from Noom

    Haven, we would love to learn more to ensure you receive the best support available for you and will be in touch soon! Remember- you can always reach us at reviewsupport@noom.com!

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    Reviewed Aug. 3, 2022

    When I got Noom I was getting ready for a full knee replacement. My Dr suggested I lose 15+ lbs and up my exercise routine. A friend suggested Noom was a good way to become more aware of what I was eating and how active I was. I only got to use Noom for a couple weeks before surgery. Three weeks after surgery the info I set up in Noom is a great framework for getting back in the game. The coach-bots do keep encouraging me... I'm not sure how much gets to a real human...? But, it's a great reminder application to keep me focused on where I am headed.

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    Noom
    Response from Noom

    Scott, we can see you've had quite the journey and are overcoming some incredible difficulties on the way to your goals. You're a strong person, and your motivation and commitment are inspiring. We love that you're having fun and gaining tools to use towards creating a healthier lifestyle! We're so proud of you! Keep up the great work.

    Finally, we completely understand any curiosity, and we can assure you that our coaches are all real people! :) Remember, you can always reach us at reviewsupport@noom.com if you need anything!

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    Customer Service

    Reviewed Aug. 3, 2022

    Luckily logging food and Weighing in daily is not new to me. I appreciate the method, lessons and food classifications. Good experience if someone is learning In general how to eat and think more healthily. My complaint is the marketing method which included a tool stating that if I followed NOOM, I would lose 5 pounds in about six weeks. Despite having followed the entire program exactly as prescribed for almost five weeks I have lost 0 pounds. I can maintain my weight without an app. And five pounds shouldn’t be too challenging amiright?

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    Noom
    Response from Noom

    We are happy to hear that you're enjoying Noom's approach but completely understand how frustrating it can be when you're not seeing the progress you'd like, Gloria. We'd love to help, and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Aug. 2, 2022

    I like the idea of Noom. But there’s not enough behind it. It just seems like a bunch of weightless pep talks in the reading section so far. A few good gems. But I am not feeling any change/shift in the two months I’ve been invested.

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    Noom
    Response from Noom

    Richard, we appreciate you taking the time to share your thoughts! Here at Noom, we are always working to make our program the best it can be, and our Support Team would love to learn more and will be in touch! Remember- you can always reach us at reviewsupport@noom.com!

    Verified purchase
    Customer ServiceSales & MarketingRates

    Reviewed Aug. 2, 2022

    I’ve joined a number of Facebook groups and those members have access to recipes where I was told it wasn’t possible. IT is rude and defeatist and has no interest in customer retention or satisfaction. Highly highly disappointed. Wouldn’t recommend it to anyone even for a free trial.

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    Verified purchase
    Customer Service

    Reviewed Aug. 1, 2022

    I’m disappointed. I’ve done this for a month and have seen zero results. I thought this was going to be a bit more collaborative. But I get, what appears to be a robot sending me standardized emails. I was expecting more. I like the positive affirmations.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like or the support you need, Vera. We'd love to help and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed Aug. 1, 2022

    I’ve been on Noom x 6wks — had no change in my weight first 4wks & then started gaining wt next 2wks. One: one coach has not been helpful. The calories in each color changes when you save at the end of the day vs when you’re entering the meals so while it seems like you’re well within your calories, suddenly when you say you have no more meals to record, whamo! you’re over (see pics)— how messed up!!! It’s also not syncing with my pedometer & there’s no means to enter the information manually … silly that we can’t do that. There’s also no way to view your caloric intake (over time) with a graph — the only graph they have is your with over time.

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    Noom
    Response from Noom

    We're so sorry that you've had a negative experience, Stephanie. We understand how frustrating it is to not see the progress you'd like and we genuinely appreciate you sharing your thoughts regarding your coach, calorie color analysis, and your pedometer. We would love to help and will be reaching out right away to lend a hand. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Honesty & Transparency

    Reviewed Aug. 1, 2022

    I like the ability to select the amount of time I work on the lessons. I like the consistency of weighing every day and doing the lessons and the documentation every day. It’s important to engage every day and this keeps me honest.

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    Noom
    Response from Noom

    We are so happy you're enjoying the accountability that Noom provides, Brooke. Keep up the great! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Customer Service

    Reviewed July 30, 2022

    I’m never quite sure I’m responding to the questions on the thread… Overall it’s a very positive experience. I’m still very motivated to change my eating habits and have success at weight loss and improving overall health with the Noom support, activities, etc…

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    Noom
    Response from Noom

    Blanca, it is wonderful to hear that you're enjoying Noom! Keep up that motivation, we know you'll crush those goals! Remember, you can always reach us at reviewsupport@noom.com if our team can help with anything!

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    Customer ServicePrice

    Reviewed July 30, 2022

    I’ve been on Noom for five weeks and have yet to lose any weight. I’m finding it grossly overpriced for what it is. The UX/UI is outdated and this feels like it’s been designed by first year nutritionist/copy writers. I think the marketing is fake.

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    Noom
    Response from Noom

    Mae, we are so sorry to hear about the negative experience you've had! We'd like the opportunity to help in any way that we can, and our support team will be in touch shortly! Remember, you can always reach us at reviewsupport@noom.com.

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    Staff

    Reviewed July 30, 2022

    From the very start this education has been positive and productive. Focus is just not about food intake. Plan is a complete mental and physical approach to sustaining healthier habits. Eating is a part of that of course. Learning how to eat differently and live differently to achieve a healthier lifestyle is what I’m getting out of the courses. I’ve been in 54 days and lost 20.4 lbs. with more to go. I will strongly recommend Noom to others. Excellent!

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    Noom
    Response from Noom

    Wow, Mikel! Congratulations on your weight loss success! It is great to hear that you've had such a positive experience, and we are so proud to be a part of your story! Happy Noomin'!

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    Refunds & Payouts

    Reviewed July 30, 2022

    I am extremely happy with Noom. I had tried it about a year ago and didn’t like it, I felt it was too much tracking. However I’ve been on Noom now for a month and I’m really loving it! I feel a lot more in control of my health. I have lost 7 pounds. The only thing that concerns me is my ability to continue paying for my membership… I would like to stay a member for a minimum of one year. Thank you so much.

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    Noom
    Response from Noom

    Congratulations, Chelsea! We are so proud of your dedication to your wellness! Thanks for sharing the Noom love, and keep up the great work! Remember, you can always reach us at reviewsupport@noom.com if our team can help with anything!

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    Reviewed July 30, 2022

    I am very frustrated with the food logging system. You can’t share meals with other users and modify recipes you have built. The graphics for how many calories you have left is small and hard to read. Lose it is much better at food logging. Noom has the edge on coaching.

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    Noom
    Response from Noom

    Mark, we appreciate you sharing your honest feedback here. Our support team would like to help with any food logging concerns you have, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed July 30, 2022

    I have lost 11 pounds in about a month. I am learning to change my relationship with food. I get to treat myself but I have added veggies and fruits to my diet. It feels like I'm adding food not subtracting.

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    Noom
    Response from Noom

    Way to go, Dotty! You are making some great progress, and we are so excited to be a part of your success! Happy Noomin'!

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    Refunds & Payouts

    Reviewed July 30, 2022

    My weight graph is a horizontal line. My goal date keeps moving back and I’m 1 lb heavier than I was when I started in the beginning of June. I track, I participate in group chats and yet nothing. Most often I am within my calorie budget and still no progress. If this keeps up what is the point of paying for Noom?

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    Noom
    Response from Noom

    Kathy, we understand that the weight loss journey can be frustrating! Our support team would like to help in any way that we can. You will be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

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    Punctuality & SpeedStaff

    Reviewed July 29, 2022

    I first joined Noom about 2.5 years ago and achieved, in about 4 months, my target of losing 20 lbs. I found the program really changed my relationship with food in a positive way and made me more mindful of when, what and how much I ate. I kept the weight off until this winter, when I gained back about 10 lbs. I’m back on Noom and nearing my goal weight again. I think this is a great program that provides practical, science based strategies for leading a healthy lifestyle. Personal coaching and groups discussions are available if you need more support. With its reading exercises, recipes and daily food logging and weigh-ins, Noom has many tools to help you get and stay on track. It’s certainly worked for me, even if I’ve needed a little reset of late.

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    Noom
    Response from Noom

    Louise, we are so proud of your success and dedication! Thank you for being a part of our Noomily!

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    Reviewed July 28, 2022

    I’m enjoying. It’s not that hard which I like but it’s just me willing to do it and not get depressed. Also I like that they tell me how many days I’ve looked in. I would recommend this to my friends.

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    Noom
    Response from Noom

    Kathleen, it is wonderful to hear that you're enjoying Noom, and we are so excited to be a part of your story! Keep up the great work, you've got this! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed July 28, 2022

    At first I was excited and it gave me a lot to think about emotionally and mentally and psychologically, but I haven’t really lost weight and I’ve been sticking to what I’m supposed to be eating and it’s made me very unmotivated and not see the point in even logging on anymore.

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    Noom
    Response from Noom

    Patricia, we know that the weight loss journey can be frustrating! Our support team would like to help in any way that we can, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed July 28, 2022

    I lost 45 pounds on Noom in 2019 & unlike other (many other) plans I’ve done, I kept it off for 2 years. This spring was very stressful & I felt myself reverting to some bad habits so I hopped back on Noom June 1. The program is even better than it was - super happy with it. I recommend it to anyone who’s trying to get to their healthiest self.

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    Noom
    Response from Noom

    Thanks for coming back to the Noomily, Janis! We're so happy to know that you've found success with us in the past and we wish you much more to come. Your dedication to your wellness is inspiring and we're honored to help you achieve your goals.

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    Punctuality & SpeedStaff

    Reviewed July 28, 2022

    So far very pleased. Although I’m not seeing fast results I’m seeing lasting results in the end. I’m already feeling better in my clothes and skin! Finding out the psychological reasons of why I overeat, and how to overcome that is amazing.

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    Noom
    Response from Noom

    This is awesome news, Amy! We're so glad you're finding Noom's psychological approach to wellness so helpful. Keep up the great work building healthier habits!

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    Sales & MarketingOnline & App

    Reviewed July 28, 2022

    I have been using Noom for almost 2 months. At the beginning, was exciting and weight loss what significant. I logged all my meals which made me be conscious of caloric intake. I got it to a plateau and I feel stuck. The message of the apps continues to be the same and not adapted to my new situation. The meal plan and the exercise plans functionality on the app is very poor.

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    Noom
    Response from Noom

    We know just how frustrating it can be when you reach a plateau, Carlos, and we'd love to help! Our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed July 28, 2022

    I feel Noom is a good experience. No spiels or gimmicks. It’s a responsible approach to healthy living. I have learned healthy techniques to guide me into a lifestyle. These same techniques will be useful to hand down to my granddaughters. My husband and I are both benefiting from it.

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    Noom
    Response from Noom

    Thanks for this awesome feedback, Peg! We're so happy to be a part of your wellness journey and couldn't be more excited to hear that you feel you're developing a healthy and sustainable lifestyle. Keep up the great work!

    Verified purchase

    Reviewed July 28, 2022

    All features are good but support is lacking unless you want to group which I don’t really want to or have time to. Need a bit more accountability and maybe a goal to be set by my coach. Other than that a great app.

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    Noom
    Response from Noom

    We're happy to hear that you're enjoying our app and program, Rachel. We'd love to help with your concerns regarding your coach and will be reaching out to you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Punctuality & SpeedMaintenance

    Reviewed July 27, 2022

    Logging food is a frustrating experience. I don’t eat most prepackaged foods or fast food and don’t go to most of the restaurants that are logged into your system. I have to break everything down into pieces and it does not seem very accurate. I really have no idea how many calories I’m eating or if I’m really within the weight loss range. I’ve been trying your program off and on for a while and can’t seem to get it to work for me.

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    Noom
    Response from Noom

    We're so sorry to hear that you're finding the food logging experience frustrating, Susan, and we'd love to help! Our Support Team will be contacting you very soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    StaffRates

    Reviewed July 27, 2022

    Overall I have enjoyed using the program and I would recommend this program. However, there are some issues I do have with this program. I understand the concept between the food groups and the color codes to help however at times I think the red foods can lead one to avoid red foods such as oil and most protein while attempting to drop weight. In most people’s life—-especially in people on weight loss goals will see RED foods as bad food. The written part of your course explains the importance of not viewing any food as a bad food however your very program teaches the opposite.

    The “low fat diet” has been proven to be a poor diet choice and promotes increase triglycerides, increase cholesterol and increase diabetes risk. A balance between food groups teaches health and I do not believe your color code teaches this balance. However the written education program does talk a great deal about balance. Perhaps your dietitians and psychologist need to sit down together more often!

    I do have a concern about where you list certain foods in your color code. For example, 100 % Oats cooked is listed as a Red food except Quaker oats is listed as a GREEN FOOD. This is the same food with no difference except rating on your food scale and brand name—strange! This is a minor issues but the jokes get very old. Thank you.

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying what Noom has to offer, Anne, and we genuinely appreciate your feedback regarding the color classifications. Our Support Team will be in contact with you soon to help with your concerns! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed July 27, 2022

    I love the one on one coaching. She has answered my questions with some great articles that help with a whole new way of thinking. Questions I might not ask in a group setting. I’m still a work on progress but Sarah is helping me get there.

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    Noom
    Response from Noom

    It's wonderful to hear that you are feeling so supported by Coach Sarah, Jody! Keep up the awesome work building healthier habits with your Noom family!

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    Staff

    Reviewed July 26, 2022

    Excellent content! The coaching connections might be a bit stronger. I have lost 6 lbs and kept it off. I have more to lose but just spent a birthday part weekend with my fam so I wasn’t as “noomalicious” as usual. The program is on point and a little funny too! I WOULD recommend the program highly.

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    Noom
    Response from Noom

    We're so excited to hear that you're enjoying Noom's curriculum and finding success, Sandra! Thanks for allowing us to be a part of your wellness journey. If you ever have questions or need any assistance, you can always reach us at reviewsupport@noom.com. Happy Noomin'!

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    Punctuality & SpeedMaintenanceStaff

    Reviewed July 26, 2022

    The psychological aspects of Noom are strong, and I am happy with this aspect of the whole system. I like thinking about YBP and other aspects of making health changes. Early anecdotal evidence from my experience suggests the Noom focus on calorie density is working for me (keeping me from being hungry). I like the Red/Yellow/Green system, it seems to work for me... I can imagine doing it forever.

    Logging foods is kind of good. I am doing it every meal every day. many foods are included. But the UX could be better. After the 100th time of entering a meal I don't want to see the little message each time I hit done. Especially when I am recording two meals and an snack all at the same time. I have to jump up and down between three levels in the interface when I move from one food in one meal to another food in the next meal. This could be streamlined into a single meal logging screen where a "cursor" indicated which meal was being added to, or foods could accordion out from under each meal heading.

    Here is my biggest complaint by far: You are asking many precious minute from each of my days in order for me to put info into the NOOM black hole. I cannot see the pattern of my own eating over time, and when I end up slipping in the evening... what did I eat that morning? (No idea!) I used your GDPR export to extract and process the data into a dashboard, but this is NOT the experience you should want for your customers! I spent more than an hour thinking thru my YBP, yet I cannot VIEW what I wrote!!! Yeah you need to fix all of this ASAP. I like my human coach some, but feel I would want to dig deeper into which of my food serve me best, but I don't think I can really do that with her. Still what should I expect for $200/yr. What I am getting in that regard is pretty good.

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    Noom
    Response from Noom

    We're so excited to hear that you're enjoying the science and psychology behind Noom, Dan, and your insights regarding how to improve food tracking and having a way to more logically see patterns are genuinely appreciated. We want Noom to be the best experience possible and your feedback is invaluable to that process. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed July 26, 2022

    I wish I could have designated a start date. I also am unclear how the coaching thing works. I also paid extra for a diet and still see no sign of that. There are for me a lot of pain points with this app and so far not thrilled with it.

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    Noom
    Response from Noom

    Thank you for reaching out to us and letting us know about this unsatisfactory experience with Noom, Scott. We definitely want to get everything sorted and answer any questions you have regarding coaching and your meal plan. Our support team will be contacting you right away to help! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed July 26, 2022

    I have thoroughly enjoyed hearing about the healthy eating tips. I think this has allowed me to change my diet drastically. I enjoy the daily lessons because they do give you something to think about and make you more aware of what your life is going through at a particular time.

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    Noom
    Response from Noom

    Johanne, we love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. Your Noomily is so proud! Keep up the great work building healthier habits!

    Verified purchase

    Reviewed July 26, 2022

    Noom worked out fine at the beginning. However, my weight is not really coming down as I anticipated. This is very frustrating and discouraging. I plan most of my meals and exercise but this is not giving me any great results.

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    Noom
    Response from Noom

    Hi, Ann! Thanks for letting us know about your experience so far. Weight loss plateaus can be super frustrating, but they are a normal process! We'd love to help and will be contacting you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed July 26, 2022

    This is my 5th week with Noom. I have been losing 2 lbs a week. My goal is to lose 26 lbs. Noom requires daily weigh ins to help desensitize the scale. The weekly weigh in on other programs resulted in me not being careful for 4 days and then starve for three days. I am definitely less upset now when I step on the scale. If it’s up one day, I know it will go down on the next if I stick with it. I love the daily reading assignments and how the food tracking makes me conscious of the need to eat less calorie dense food.

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    Noom
    Response from Noom

    Your dedication to your wellness is truly inspiring, Susan! We're so happy to help you achieve your wellness goals and it's wonderful to hear that you're enjoying the daily lessons and building a better relationship with food! Keep it up because you're doing great!

    Verified purchase

    Reviewed July 26, 2022

    I already have recommended Noom to my friends. I’m convinced it is changing my life for the better. I really enjoy the program and how it is set up. I have lost 10 pounds in little over a month and I could not be happier. 30 more to go!

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    Noom
    Response from Noom

    Thanks for sharing the Noom love, Molly. We're grateful to be a part of your wellness journey and we're so happy to hear that you're finding success - 10 pounds is awesome progress! Keep up the great work building healthier habits!

    Verified purchase

    Reviewed July 25, 2022

    I really really like the food logging in Noom. I’m not really into the group thing. I posted a few times but don’t feel any real benefit for me with that. Think I’m better with one on one though. Overall- really great program. I’m learning a lot.

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    Noom
    Response from Noom

    Thank you for your feedback, Michelle! We're happy to hear that you're learning a lot with Noom and are enjoying the food logging features as well as your 1:1 coach. Keep on Noomin'!

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    Maintenance

    Reviewed July 25, 2022

    Been at this diligently for about six weeks. No weight lost. No one seems to be able to figure how to fix this. Am eating below calorie recommendations, exercising, eating mostly green with some yellow and very little red. I’ve committed to a year but this is not encouraging.

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    Noom
    Response from Noom

    We completely understand how frustrating and discouraging it can be when you're not seeing the progress you'd like, Dave. We'd love to help however we can and will be contacting you very soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 25, 2022

    I enjoy the lessons and helpful hints. However it takes a day or more for my coach to respond. The groups are too large for my personal liking. I think smaller more intimate groups would be more beneficial for myself.

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    Noom
    Response from Noom

    We're so sorry that you have not received as much support as you expected, Tiffany, and we appreciate you sharing your thoughts here. This is definitely not our goal, as our mission is to always support our Noomers. Our team would love to help and will be reaching out to you very soon. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Punctuality & SpeedTransparency

    Reviewed July 25, 2022

    Too much information too quickly! Changing lifetime habits don’t happen because you read something - you have to be given time to change, and being bombarded by articles to read. Also, lack of practical advice - what’s red food - which could I switch to for yellow? Also, why is it red?? An explanation of this on each food would be good.

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    Noom
    Response from Noom

    Thank you for taking the time to give us your feedback about your Noom experience, Debbie. We would love to learn more from you and help in any way we can. Be on the lookout for a message from us very soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed July 24, 2022

    I have been on and off diets my entire life; beginning in childhood. Falling off has been my diet history. Noom has brought me just what I needed. My mindset is mindful eating, not a diet I know I can’t sustain. I can fit all of my favorites “sneak” foods into a healthy eating style. This is so freeing and allows me to feel good about myself. Thank you Noom! I’m a convert.❤️

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    Noom
    Response from Noom

    Vicki, we love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. We are so proud of you! Keep up the great work!

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    Staff

    Reviewed July 24, 2022

    I have had countless issues with weight gain over the years and insulin resistance with a high A1C. Noom doesn’t tell you what to eat and when to eat. Instead, it slowly encourages to change how you eat and why you eat, delving into the psychology of your eating habits and the biology of your body’s hunger system. This helps you identify your pitfalls and leads you to success. It’s a gentle, long term encouragement, which has proven effective when you stick to it. Highly recommended!!!

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    Noom
    Response from Noom

    Thank you so much for this awesome feedback, Maria! We're so excited to hear how helpful Noom's psychological approach to wellness has been for you. Keep up the great work building healthier habits!

    Verified purchase

    Reviewed July 24, 2022

    I joined Noom 1st June at 16st 7lb. Today 24th July I’m at 14st 13lb. I’m thrilled. There’s no ‘sticking to plan’ or ‘good or bad weeks’. It’s simply about calorie deficit and improving your relationship with food. The psychology behind this has kept me ‘in the zone’. All other ways of eating are fads. Trust me, I’ve tried them all.

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    Noom
    Response from Noom

    Those are some impressive results, Dawn! Thanks for letting us help you find your healthy balance! Keep up the great work building healthier habits!

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    Reviewed July 23, 2022

    Love, love, love Noom! The only application that works! I have lost 5 of my 10 pounds so far! The educational materials and food tracker are fabulous. I love the fun way the articles are written. I am grateful! Yay!

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    Noom
    Response from Noom

    Wow! Thanks for this wonderful feedback, Carol. We're so excited that you're enjoying Noom's daily articles and food tracker. Thanks for allowing us to be a part of your journey. Keep up the awesome work!

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    Staff

    Reviewed July 23, 2022

    Noom mood is good for changing unhealthy patterns. I switched to Noom mood after realizing I needed more psychological support than weight loss support. I like that I’m learning new skills to take care of my brain and thought patterns. I feel like the coach support is a little vanilla and doesn’t get deep into a person’s issues. I can see how Noom wants to stay out of being a therapist but teach new skills and thought patterns but not addressing the reasons a person may have those patterns (abuse, mental illness, etc) really doesn’t serve anyone.

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    Noom
    Response from Noom

    We love to hear that you’re finding a more peaceful mind with Noom Mood, Kelly, and we genuinely appreciate your feedback about what you'd like to see improved with the program. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed July 23, 2022

    I have lost 1,000’s of pounds in my adult life and never kept it off. Then 2 years ago, lost 110 pounds and have struggled to maintain. I needed to address issues nothing had ever addressed before. Noom is incredible! The lessons are gradually changing my mindset and I’m very grateful!

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    Noom
    Response from Noom

    We're happy to hear you're finding Noom's daily lessons so helpful for your wellness journey, Debbie, and we're grateful for the opportunity to help you reach your goals. Wow - 110 pounds is an amazing achievement! Keep up the great work building healthier habits!

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    Customer ServiceStaff

    Reviewed July 23, 2022

    Produce is good. I’m not impressed with the coach. Rarely ever heard from her and on the 2 times I finally did, she just spouted a couple of platitudes instead of trying really check in on My progress or lack thereof and to offer guidance.

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    Noom
    Response from Noom

    We're glad that you're enjoying the program, Jan, and we're sorry to hear that you have not received as much support from your coach as you expected. We appreciate you sharing your thoughts here. This is definitely not our goal, as our mission is to always support our Noomers. Our team will be reaching out to you soon to help! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed July 23, 2022

    The educational short lessons are helpful. What I expected was when I was struggling to have access to a coach to help me learn why. The result are the reality is I weigh more today then when I started. I have modified several things in my life and yet the result appear wrong. No clear success and yet I had so hoped this time would be different. Feel alone and a failure once again.

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    Noom
    Response from Noom

    Linda, we know how frustrating and upsetting it can be when you're not seeing the progress you'd like and we'd love to help in any way we can. Our team will reach out to you soon to lend a hand. Remember, you can always reach us directly at reviewsupport@noom.com if you need anything in the future.

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    Punctuality & SpeedStaff

    Reviewed July 23, 2022

    My experience so far has been inspiring for future change.. I struggle with being comfortable in my own skin at the weight I am and Noom is really helping with me as a whole and not just losing weight goals.. I am early into my journey but it is already helping with this and making healthy changes to my future… It makes you think deeply about the choices you are making, allows you to not miss out on foods you love but to change the mindset of how you feel about it and really like the 1:1 and group coaching. So far my experience has been positive

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    Noom
    Response from Noom

    Kym, we love to hear that you're enjoying the program and have developed a new outlook on your eating habits. It's also wonderful to hear that you are feeling so supported and encouraged by your coach and group! Keep up the fantastic work building healthier habits with your Noom family! We are so proud of you!

    Remember, you can always reach us at reviewsupport@noom.com if you need anything! Happy Noomin'!

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    Punctuality & SpeedStaff

    Reviewed July 22, 2022

    This experience of learning is so different from anything I’ve tried before! I’ve done programs that change the way they work so often that you cannot easily apply it for life. Then there were programs that taught me mindfulness in eating, but left my “hyper aware self” thinking I could only eat the size of my palm and that my over enthusiastic “I’m satisfied enough” message meant calorie deficit was ok. Finally there were fasting programs that took my deficit eating to another level but all which resulted in plateaus of low metabolism, exhaustion, anemia and binging when I cycled through the modes of “this is never going to work!” Noom gives me practical life learning that will sustain me after I reach my goals, tools to help me stay incentivized even when I mess up, and hope that I won’t need to ever go to extremes again to make movement toward the me I know is still inside. I have a ways to go, but I’ll get there and I’ll know how to maintain. Thanks Noom!

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    Noom
    Response from Noom

    This is amazing to read, Mary! Thank you for giving us a shot - we're so proud of your fantastic work and to have you as a part of the Noomily! We are so happy to hear that the psychological approach the program takes has been so beneficial for you. You are doing such a fantastic job embracing each aspect of the program! Thank you so much for letting us be a part of this health and wellness journey with you. Keep up the excellent work!

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    Staff

    Reviewed July 22, 2022

    What I love about Noom is that it’s primarily about healthy eating and a healthy lifestyle. It’s about your LIFE, not a diet plan. Understanding why I do what I do, and how to do better is fantastic. It’s a way of life I can maintain beyond my weight loss goal. I’m starting to get it through my head that there are no good or bad foods! I have a tribe plus a coach for support and I only reveal what I want to, but I know everyone is in the same situation and is accepting. I’m not alone! I recommend this to anyone of any weight or fitness, for any goal, or even just the goal of really knowing what’s true and reasonable.

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    Noom
    Response from Noom

    Theresa, we love to hear that you're enjoying the program and have developed a new outlook on your eating habits. We are so proud of you! Your motivation and commitment are inspiring, and we're so happy that you're finding success with Noom! We also love that you're having fun and gaining tools to use towards creating a healthier lifestyle! Keep up the fantastic work!

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    Staff

    Reviewed July 22, 2022

    I have learned a lot about habits and how to change them and about the psychology in changing my lifestyle. Many tricks have made it easier. I love how NO food is off limits so I haven’t felt deprived at all. If I have a special event coming up, I know how to budget so I can have a fun eating time as opposed to fuel eating. I have lost over 20 pounds and when I hit a plateau I know that it’s only temporary. I’m also grateful for my coach (Angela) who checks on me regularly and is available when I feel down or need help. This program has been really great for me. My daughter joined and now has added her husband and his grandmother. Thanks NOOM!!

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    Noom
    Response from Noom

    Congratulations, Lisa! We are so excited to have you and your family in our Noomily! Thank you for sharing the Noom love, and keep up the great work! Happy Noomin'!

    StaffRates

    Reviewed July 22, 2022

    I purchased the program based on the predicted results chart stating I would reach my goal in December. I have followed the food requirements, Stuck with the calorie goals, the caloric density rules, I have meet the majority the activity goals. I’ve listened to the lessons. With absolutely no results after 11 days. I’ve communicated with a coach several times. The common theme is, that I must not understand how it works. The average weight loss is 1/2 to 2 pounds a week. At that rate it would take me 18 months to reach the goal, not the 6 months that Noom projected. I agree with a previous reviewer who stated the program might work for someone that has more of an emotional attachment to food.

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    Noom
    Response from Noom

    Viki, we understand how frustrating that would be and extend our apologies for your experience. We never want our Noomers to feel this way, and our Support Team would love to help and will be in touch ASAP! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Staff

    Reviewed July 21, 2022

    I wanted to lose some weight to feel healthier and better in my clothes. I didn’t want to “diet” or have to purchase meals. With Noom, there was so much helpful information about eating “normal” foods by making healthier choices. No guilt about what to eat - just informative guidance about foods. It is convenient to access and take in the information when it works best in my day. When I understand the “why” behind what I’m doing, it makes it easier for me to make healthier choices. There are also really helpful guides available to answer questions and give helpful coaching tips. The weight is not coming off rapidly but there is a definite downward trajectory, so it feels like real pounds are gone, not just water weight or weight that I can’t maintain. Best of all, the small changes I’m making over time are starting to feel good enough that I’m pretty confident I will maintain these changes long-term. Thanks, Noom developers and guides!!

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    Noom
    Response from Noom

    Ann, we are so proud of your dedication to your wellness! Thank you for letting Noom be a part of your story, and keep up the great work! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    PriceStaff

    Reviewed July 21, 2022

    I’ve really learned a lot about the mental aspect of eating. Spending time each day to better educate myself will help develop a lifetime of healthier food choices. The cost was realistic when it means no meetings or travel required. Would recommend.

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying the psychological aspect of Noom's approach to wellness, Cindy, and that you're gaining a better relationship with food. Keep up the great work building healthier habits!

    Verified purchase
    Sales & MarketingOnline & App

    Reviewed July 21, 2022

    My experience has been very positive and I have enjoyed the interactive nature of the app. I am learning every day. I like having a coach and also reading group comments. The app supports me throughout the day. I am loosing weight and seeing it visually on the weight chart is great.

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    Noom
    Response from Noom

    Thank you so much for sharing your Noom experience, Elizabeth. We're so happy to hear that you're enjoying our program and feel supported throughout your journey! Congratulations on your success so far and we wish you much more to come!

    Verified purchase

    Reviewed July 20, 2022

    Not thrilled with how it’s going. I don’t buy into weighing daily as it messes with my psyche since body fluctuates all the time and all I see is weight go up and down same 9-10 ounces. I feel I have so many calories to hit. I don’t always get in that good calorie zone. But I’m still trying since I still have membership for now. Hoping something changes and I start to see results.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like, Sharon. We want you to get the most out of your time here with Noom, and we'd love to help. Our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 20, 2022

    I have lost weight with Noom. While this is the goal, my steps will not sync and my curriculum has reset to lesson 1 and I am still waiting for my guide to return my account to where I was. Frustrating.

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    Noom
    Response from Noom

    Oh, no! We certainly understand how frustrating technical issues can be and we'll be happy to help, Jeff. Our team will be reaching out to you ASAP! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Sales & MarketingOnline & AppStaffEase of Use

    Reviewed July 20, 2022

    I feel like they customized my training to me and my needs. The app is easy to use and once I got a coach they became very responsive. Positive rewards and outlooks, success stories are pertinent. Looking forward to healthier and active life!

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    Noom
    Response from Noom

    We're so happy to hear how much you've been enjoying your experience, Amy! Thanks so much for being a part of our Noomily.

    Verified purchase
    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed July 20, 2022

    I have been a Noom fan for about 3 years. I originally lost 30 pounds and then have been maintaining between 20 and 25 for the remainder of the time. I learn so much about myself through the daily exercises, which has meaning beyond dieting and losing weight. Not all personal coaches are as good as I had hoped. The first was pretty good. The second was not helpful at all. and now I have a great coach. I have always like the group coaches and the community.

    Food logging is relatively easy, but there are aspects of it that are cumbersome—like always having to go all the way back to noom page when you want to revise a couple meals. I wish there were an option to copy previous meals, etc. I would also like to have fiber tracking included. Another aspect of the app that needs work is the answer boxes. If the answer is more than a few words, you can’t view the entire sentence or edit it. One ardent wish is that Noom be available across all the devices. Having to use my phone for lengthy responses is so frustrating and time-consuming.

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    Noom
    Response from Noom

    We're grateful to have you as part of the Noomily, Heidi, and we're so happy to hear that you're now with the perfect coach! We're always working to improve the app and Noom as a whole and your feedback regarding food logging, access across multiple devices, tracking features, and text boxes are invaluable to that process. Rest assured we will forward your feedback to our Product and Leadership teams for review. If there is ever anything we can do for you, feel free to email us directly at reviewsupport@noom.com.

    Congratulations on your success and for doing such a wonderful job of maintaining it! Keep up the great work!

    Verified purchase

    Reviewed July 20, 2022

    I’ve been doing Noom for about 1 month now. I’ve lost only a few pounds so far but I find that I’m making more consistently healthy food choices over that period of time. I’ve also recognized my “storm eating” and been more empowered to control those cravings.

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying Noom's psychological approach to wellness, Laura, and is helping you to be more mindful of your eating habits. Keep up the great work - you've got this!

    Verified purchase
    Punctuality & Speed

    Reviewed July 20, 2022

    Overall my wt. loss is down. Progress is slow. Very slow. I like the fact there are no restrictions. The lessons really keep me engaged, continuing on. I’m learning a lot. I have questions and would like a one one coach.

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    Noom
    Response from Noom

    We're so excited to hear that you're enjoying your daily lessons and that you're finding success with Noom, Patricia. We can definitely help with getting you connected to a 1:1 coach and our Support Team will be reaching out to you ASAP! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

    Verified purchase

    Reviewed July 20, 2022

    I was doing well until a one week vacation. Now I’m back home and ready to get started again. I am having a hard time. I am lost but will find a way back. It would be really nice to have some feedback..

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    Noom
    Response from Noom

    We know that it's sometimes hard to get back into the Noom groove after vacationing, Valerie, but, not to worry, our support team will be reaching out to you ASAP to lend a hand. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed July 20, 2022

    Noom is the first “diet plan” I’ve experienced whereby I’m not thinking of food all of the time. I’m learning things about myself and food as I do each lesson. I enjoy doing the lessons and one reason for this is it’s clear you all see people in a positive way. The message I hear is “You Will accomplish your goal!" I believe it too!

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    Noom
    Response from Noom

    We're grateful to be a part of your wellness journey, Teresa, and we're so happy that you're enjoying Noom's psychological approach. Keep it up because you're doing great!

    Verified purchase
    Customer ServicePriceValue

    Reviewed July 20, 2022

    I love that I get to eat anything I want to eat. There are no restrictions. There are no limits. Noom is very much all about teaching about health and psychology in a very fun and laid-back way and leaving it up to me to decide what works for me. I didn’t want a crash diet. I wanted a lifestyle change. I want one that I will know how to “get off” the diet when this is over so I can actually keep the weight off. I am 2 months in and I’m down 11lbs. My ring fits again, and my pre-pregnancy jeans fit. 39lbs to go! I was told by a friend that I’m looking thinner already. I am never hungry. And I love that whenever I overindulge, I can say “Oh well” and keep trying. I love the forums, the coaches, the psych lessons, the chill attitude, the absolute flexibility, the base in science, and just everything about it. It is worth the money, absolutely.

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    Noom
    Response from Noom

    Thank you so much for this awesome feedback, Jennifer! You're doing a wonderful job embracing everything that Noom has to offer. Congratulations on your success so far and we wish you much more to come - you've got this!

    Verified purchase
    Staff

    Reviewed July 19, 2022

    This has truly made me feel better about myself and taught me to choose healthier food. I have lost 10 lbs in a matter of weeks. That is AMAZING!! Hoping to continue on this journey and get to my weight goal.

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    Noom
    Response from Noom

    Those are some impressive results, Adriana! We're so happy that Noom is helping you to have a better relationship with food. Keep up the great work building healthier habits!

    Verified purchase
    Sales & MarketingOnline & App

    Reviewed July 19, 2022

    I wish the app would let you add more than one meal at a time, without having to go out and back all the time. Not efficient. Why do it have to say fine and close then open log food again just to get to the next meal. It should just list all main meals underneath for ease of logging.

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    Noom
    Response from Noom

    Thank you for taking the time to provide your insights and suggestions regarding the meal logging feature, Denise. Here at Noom, we're working hard to improve and your feedback is invaluable to that process. If there's ever anything we can help with, please feel free to email us directly at reviewsupport@noom.com and we'll readily assist!

    Verified purchase
    Staff

    Reviewed July 18, 2022

    I’m finally getting a handle on my overeating thanks to Noom. I want to succeed this time and Noom has several useful tools to help me along the way. My coach is available just the right amount of time and not constantly in my face. That’s my preference on how a good coach works.

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    Noom
    Response from Noom

    We're so happy you're finding Noom's curriculum and supportive environment helpful for your health and wellness journey, Jane! Thanks for being part of the Noomily!

    Verified purchase

    Reviewed July 18, 2022

    This app provides good info on the ways we see food and diet but not much in the way of solutions. I wanted to lose weight and I’m not and I don’t think I’m learning things I didn’t already know. I’d like better tools and recipes and even meal plan options to go with the psychology.

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    Noom
    Response from Noom

    Shelley, we're happy to know that you're enjoying Noom's psychological approach to wellness and completely understand how frustrating it is not to see the progress you'd like. We also appreciate your thoughts and suggestions for more tools and meal plan options. We'd love to help and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed July 18, 2022

    I just feel that so far the program hasn’t worked for me. I am a person that needs an actual guideline structure just for me. To try to do this by myself is very difficult. So for the past week I really haven’t been doing much as far as logging my meals etc. but having said that today is a new day and I’m going to try and start all over. Fingers crossed.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like, Mary Ann. We'd love to help in any way we can and our team will be in touch as soon as possible! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Staff

    Reviewed July 17, 2022

    I love this program. After being stuck on a plateau for about a year it’s been so nice finding something to help me get over that and help me even further with my healthy eating. I love how this is a restrictive diet plan but it actually teaches you how to change your habits without restricting what you eat which is what I’ve always done but it’s really nice to have the different foods categorized so you can see where they fit.

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    Noom
    Response from Noom

    Thanks for giving us a shot, Jess! We're so happy to hear that you're finding Noom to be so helpful for your wellness journey. We're honored to help you achieve your goals. Keep on Noomin'!

    Verified purchase
    Staff

    Reviewed July 17, 2022

    I have my ups and downs but Noom has really helped including the lessons and calorie counting. I just wish so many of my favorite foods weren’t red. Things like nuts that are good for me. I also like reading about the success of other boomers. I would recommend Noom to friends.

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    Noom
    Response from Noom

    Kathleen, it's great to hear that Noom has been a helpful resource for you! We are so proud to be a part of your success! Keep up the awesome work, we know you'll crush those goals! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed July 17, 2022

    I have been using this app over a month and cannot seem to get the scale to budge. I follow all the guidelines and directions. I stay within my calorie budget and exercise daily. I would have lost 10 lbs on my own. I will lose more weight without Noom. Too much focus on the scale. I’m losing inches but Noom makes me feel like a failure with the extreme focus on the scale.

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    Noom
    Response from Noom

    Andrea, we understand that the weight loss journey can be frustrating! Our support team would like the chance to help in any way that we can, and we will be reaching out to you shortly!

    Verified purchase
    MaintenanceStaff

    Reviewed July 17, 2022

    I was asked so many questions before I signed up. It was clear I was already eating well and exercising but I needed help with my emotional eating. I was promised I could lose weight with this and my friend did so I gave it a shot. This program is great for people who eat crappy food and don’t exercise because it teaches you how and why you should. But for the rest of us, it’s useless. I could have just downloaded my Fitness Pal and counted calories. I wanted to break my psychological eating habits. Now I don’t eat crap because I don’t want to log it. I still have all the cravings and it’s been almost 6 weeks. Also my coach is completely useless. I never hear back from her and her weekly check ins are just like an acquaintance saying hi. It’s lame and not coach-like.

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    Noom
    Response from Noom

    Mariam, we are so sorry to hear about the disappointing experience you've had. Our support team would like to help with any program concerns you have, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 17, 2022

    The reading is very helpful. Great information in short bursts and written in an entertaining format. Food logging needs significant improvement. Example: After logging a meal we should not be taken to the home page. That’s too many steps. We need to be taken back to the food meal category page (breakfast, lunch, dinner) where we can select another meal category to continue logging food. This helps especially when we are logging our full day’s meal at one time and it provides quick access to the green, yellow, red food analysis page during one-stop logging. Also, the barcode option needs significant improvement. It doesn’t allow for food color classification. Lastly, foods in bank are limited. Too many foods have to be entered manually which also takes away provision of color classification information.

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    Noom
    Response from Noom

    Lisa, it is great to hear that you're enjoying Noom's content! We appreciate the honest feedback about your food logging experience, as it helps us make Noom the best it can be! Please know that you can always reach us at reviewsupport@noom.com if our team can help with anything! Happy Noomin'!

    Verified purchase
    StaffRates

    Reviewed July 16, 2022

    You asked me to rate my experience so here are a few thoughts. I have done many diets or eating changes over time so some of the Noom tips were not new but I have learned several new things. I have tracked every meal and every weight (except when on vacation without a scale). I have tracked exercise and underestimated calorie usage as to not overeat. The scale has moved down by only 2-3 pounds fluctuating over 2 months. I have expressed my concern that for me the minimum calories set for me is too high. My BMR calculated several times over the years is 1350-1400. Originally my Noom minimum was set higher so I lowered it to the minimum 1380. No change.

    I have worked with Fran and she says I’m doing what I should be staying within budget and category and still not any lower than the original 3ish pounds which was likely a little water weight. So my calorie limit on Noom is basically my BMR so I’m maintaining. I want this to work but for me I know the calorie deficit needs to be 900-1000 to get the weight off but I need the calorie budget categories to be split. I like the balance of green, yellow, red and the psychology of the program but I need this to work and the calorie count is just too high for me and my body to make progress. Help adjusting that would be appreciated.

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    Noom
    Response from Noom

    Vickie, thank you for taking the time to share your experience here! We are so proud of your determination, and our support team is happy to help with any program concerns you have! Please feel free to reach out to us at reviewsupport@noom.com anytime!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 16, 2022

    I really enjoy the content. Learning about the psychology of eating has been very helpful. I am developing good habits. I thought my coach would be more engaged. When I wrote directly to her about a plateau it took several days for her to respond. Her response was not very helpful.

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    Noom
    Response from Noom

    Michelle, we love to hear that Noom is helping you develop some healthy habits! Our team would like to help with any coaching concerns you have, and you'll be hearing from us shortly!

    Verified purchase
    StaffEase of Use

    Reviewed July 16, 2022

    I am very pleased with this app! Simple to use, it helps me to make the change gradually for steady new habits. The goal coach is very nice, helpful and still positive, even when I think I’m failing, she’s there to encourage me!

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    Noom
    Response from Noom

    Isabelle, it is wonderful to hear that you're feeling supported and encouraged with Noom! Please know that you can always reach us at reviewsupport@noom.com if our team can help with anything!

    Verified purchase
    Staff

    Reviewed July 16, 2022

    I really like Noom. The coaches are so helpful and seem to keep us abreast of new ideas, helpful hints and just plain wonderful. I have almost hit my goal but had some set backs but, due to the info I still remain.

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    Noom
    Response from Noom

    Sandi, we are so excited to be a part of your journey! Keep up the great work, we know you'll continue to crush those goals! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed July 15, 2022

    Easy to log food but some foods need more options like cup, oz., pounds, not just grams or anything else. And one you scan a food into the register, how can you take it back off like mayo. I scan it a few times but now I don’t use it anymore, I use salsa on sandwiches and salads.

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    Noom
    Response from Noom

    Walter, thank you for taking the time to share your constructive feedback here! Our team would be happy to help with any food logging questions you have! Please feel free to reach out to us at reviewsupport@noom.com.

    Verified purchase
    Staff

    Reviewed July 15, 2022

    Noom has helped reveal thoughts and ideas I had that were preventing me from meeting my health goals. With psych tricks and simplified strategies for mindful eating, I’ve lost at least 2lbs a week since I started. I was able to use what Noom taught me on a recent vacation, and despite allowing myself a splurge each day, I gained back only 1 pound. I’ve jumped right back into my Noom routine and the scale is already moving back down. Before Noom, I would have beat myself up about the gain, but with Noom, I have the confidence to see that number and know without doubt that I will get it back down again.

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    Noom
    Response from Noom

    Wow, Alison! We are so proud of your dedication to the program! Thank you for sharing the Noom love, and keep up the great work! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed July 14, 2022

    I was introduced to Noom by some of my family friends. I was in an uncertain place when I started because I had just been told by my doctor that I was pre-diabetic. I knew I needed to take action somehow and make a change for the long run and Noom is doing exactly that for me. I’m very grateful for what this program has taught me so far and I’m looking forward to the future.

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    Noom
    Response from Noom

    We're happy you took a chance on us, Jordan, and we're so proud of all of your hard work! Thank you for being a part of our Noomily!

    Verified purchase
    Sales & MarketingPriceStaff

    Reviewed July 14, 2022

    So I’ve been losing weight on Noom and enjoying the daily articles and stuff. But behind the scenes leaves a lot to be desired. Customer support doesn’t admit to a calorie allotment bug when there clearly is one. It tells small people they can eat over 2400 calories to be in weight loss zone. Plus, the costs that the program is for people is so arbitrary that it’s a joke. I’m quoted $148 for 9 months and my husband has to pay almost the same for only 6 months. No rhyme or reason. Plus they made him delete his account to try and get him a coupon instead of helping apply it to his existing account. So he lost all his data and progress. Just disappointing.

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    Noom
    Response from Noom

    Erika, we are happy to hear that you've found success with Noom! Our team would like to help with any program concerns you have, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Staff

    Reviewed July 14, 2022

    I’ve been really enjoying the Noom app! It’s been so helpful with sticking to my calorie budget and I love all the lessons. Lately I’ve been going through a bit of a slip but Noom has helped me not go too far off! I love it!

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying the daily lessons and staying motivated, Cesia! Keep up the great work. You've got this!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 14, 2022

    I have not felt this program to be helpful for me. I have not had any success following the recommendations and when reaching out for support, the response has sometimes taken a week. I missed the cancellation date so I am continuing to try it. I would have cancelled if I could. When posting to the group I can’t locate my post. I also can’t read comments from other posts to check for advise or guidance. I don’t think it provides what it says it will. One on one coach? I haven’t received any coaching despite asking for one.

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    Noom
    Response from Noom

    We appreciate your honest feedback regarding your experience with Noom, Susan, and we definitely want to assist you further! We will reach out shortly, but please know you can connect with us at reviewsupport@noom.com at any time!

    Verified purchase

    Reviewed July 13, 2022

    I have reported this to my coach but it continues to occur. I am losing weight but days when there is no new lesson is very disappointing. Also, if I log my food as I eat each meal, when I come on to read the day’s course, all my logging is gone and I have to start all over with what I ate. I am losing weight because I didn’t accept that I would lose weight on the 1600+ calories the program assigned to me because I knew I would actually gain weight on that amount of calories. I am sticking to a healthy 1200 calorie diet and slowly losing pounds.

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    Noom
    Response from Noom

    We appreciate you bringing this to our attention, Phyllis! We definitely want to get to the bottom of what's occurring and will reach out to you soon. You are always welcome to connect with us at reviewsupport@noom.com in the future!

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