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Noom Reviews

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Edited by: Jon Bortin

About Noom

Noom is a personalized health and wellness app that provides access to coaching in your pocket. The company’s habit-changing solutions include daily lessons and progress tracking for weight loss and stress relief. The custom plans are tailored to your specific goals and needs. Noom also provides weight loss and menopause medications, including GLP-1s.

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Pros
  • Community support
  • Online access to clinicians
  • Personalized plans
Cons
  • Dieticians aren’t available 24/7
  • Meal plans not provided

Noom Reviews

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    How do I know I can trust these reviews about Noom?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 8 Reviews 830 - 980
    Verified purchase
    PriceStaffRatesValue

    Reviewed Nov. 10, 2022

    It’s ok. I find it quite interesting but also a bit boring. Not sure what I expected but so far I don’t feel I’m getting value for money. It’s actually pretty expensive. Perhaps having games or a bit more from the coach would help.

    Thanks for your vote!
    Noom
    Response from Noom

    Karen, we appreciate you taking the time to share your experience and constructive feedback here! Our team would like to follow up with the program concerns you mentioned, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed Nov. 10, 2022

    I am having fun learning ways to improve my health and lose weight. Noom is motivating me to really change my habits for the better. The changes seems sustainable and I am losing weight. I really like the psychology perspective that is included with the lessons.

    Thanks for your vote!
    Noom
    Response from Noom

    Jenny, we love to hear that you're learning and feeling motivated with Noom! Thank you for sharing the Noom love, and keep up the great work! You've got this! Remember, you can always reach us at reviewsupport@noom.com.

    Amy increased rating by 2 stars.
    After a positive interaction with Noom, Amy increased their star rating on Nov. 11, 2022.

    Updated review: Nov. 11, 2022

    After many attempts, I did get my refund for the auto renewal. I was disappointed it took so much to be heard.

    Original Review: Nov. 10, 2022

    Unless you are completely unaware of what dieting consists of, this app doesn’t do anything more than a free book at the library would teach you. I wish I understood more about it before I wasted my money and it auto-renewed with no notice.

    Thanks for your vote!
    Noom
    Response from Noom

    Amy, we are so sorry to hear about the disappointing experience you've had! Our support team would like to follow up and help however we can. You will be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Staff

    Reviewed Nov. 10, 2022

    Noom is different because it adds the psychology behind eating. I am kind of a food nerd and already knew a lot about how I should eat - They will definitely teach you that and take it to the next level for me! But the other side that teaches you why you eat the the way you do (and how much) was a game changer. I have learned so much, and think Noom is great!!

    Thanks for your vote!
    Noom
    Response from Noom

    Julie, it is wonderful to hear that you're learning some healthy habits with Noom! Thank you for letting us be a part of your success, and keep up the great work! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed Nov. 10, 2022

    This is my second time trying the Noom program. Although I haven’t lost a ton of weight with Noom this time I vowed to be more involved and really pay attention to the messages and lessons. I log my meals every day and I have started to change my relationship with food. It’s like a weight has been lifted by not needing to label things or stress about not having an option to eat (I did keto for over a year). I know the weight loss will come but right now I’m happy gaining a more healthy lifestyle and more healthy relationship with food.

    Thanks for your vote!
    Noom
    Response from Noom

    Christina, we are so proud of your dedication to your wellness! Thank you for being a part of our Noomily, and keep up the great work! Remember, you can always reach us at reviewsupport@noom.com if our team can help with anything!

    Sales & MarketingStaff

    Reviewed Nov. 9, 2022

    After a week into my free trial I still have no idea how Noom helps people to lose weight. You track your weight and the foods you eat but nothing helps you to make healthier choices. I was expecting some kind of progress bar or graph or something that would show me how well I was sticking to my plan but the only thing you get is your foods places into a color category which is on a page hidden behind where you do the logging. There’s no exercise goals other than a step count. No concern for how much sugar or carbs are in those “green” foods. If the only thing that makes one food better than another is how much water is in it, can’t I just eat whatever I want whenever I want and just make sure to drink a bunch of water with everything? I don’t get it and I don’t feel that my health has changed whatsoever. I canceled the program.

    Thanks for your vote!
    Noom
    Response from Noom

    Heather, we appreciate you taking the time to share your honest feedback, as it helps us make Noom the best app it can be! Our team would like to help with your program concerns, and we will be reaching out to you shortly! Remember, you can always reach out to us at reviewsupport@noom.com.

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 9, 2022

    I enjoyed my initial trial and 1st month. All of the reading, weighing, logging info., etc. has just worn me thin. I have lost, maybe, 5 pounds and Noom’s schedule for me is always changing. Not happy with the money I have spent doing this program. :(

    Thanks for your vote!
    Noom
    Response from Noom

    Clarinda, we are so sorry to hear about this disappointing experience you've had. Our support team would like to follow up and help however we can! You'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed Nov. 9, 2022

    I really like how aware I am becoming of how much preservatives (prepackaged) food I am eating. Noom tells how important fresh natural food is for the users. I may not be losing the weight I thought I would but I am changing what I eat and what foods I buy at the grocery store. Hopefully I will lose weight but more importantly I will stay healthy and live a long healthy life.

    Thanks for your vote!
    Noom
    Response from Noom

    Theresa, it sounds like you're off to a great start, and we know you'll crush those goals! Thank you for being a part of our Noomily! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 7, 2022

    I am learning a lot about my relationship with food and Noom is helping me change that relationship for the better. I’ve lost weight and more importantly identified when and why I go for those high calorie foods. One less star because of app issues like not being able to zoom into images on my small phone or save them to view in other apps.

    Thanks for your vote!
    Noom
    Response from Noom

    We love to hear that Noom has changed your relationship with food, Dawn! We also appreciate your feedback regarding what you'd like to see improved. Keep on Noomin'!

    Verified purchase
    Staff

    Reviewed Nov. 7, 2022

    Noom has been life-changing. I turned to Noom during the pandemic in March 2020. Noom helped me change my lifestyle. Through Noom I have lost and kept off 40 pounds. I am now doing the Stress course after I graduated from the Food course. The techniques are helping me deal with past trauma and stressors. I have recommended to several people at work and church after they have seen the change in me.

    Thanks for your vote!
    Noom
    Response from Noom

    Wow! This is amazing to read and we are so proud of all of your hard work and amazing success, Francine! Thank you for being a part of our Noomily!

    TechPriceRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Nov. 7, 2022

    I contracted Noom desperate to lose some weight, in the beginning I read everything and seems helpful but after a few it look repetitive and the program seemed not as helpful as before. So I stopped using it even though I bought an annual subscription. Well came. The year and I got charged again $225. I immediately contact them to cancel and honestly ask for a refund as I wanted to cancel the service, haven’t use it for 6 months. Cancelation and contacting was made only a few hours ágüese they charge me the full annual fee. Well their answer is, "Oops sorry we won’t give you a refund, even if you cancel." Nothing so I am supposed to pay $225 for a few hours of this year service, no options but pay. It is shameful that a company like this is not willing to honor their clients. I really can’t believe it. So unless you are willing to take the risk of getting rip off at the first turn I will stay away from Noom and go with other options, any better than this.

    Thanks for your vote!
    Noom
    Response from Noom

    Your honest feedback is appreciated and we understand your concerns, Sonia. A member of our team will be reaching out to you very soon to learn more about your experience. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Nov. 5, 2022

    Coach/guidance is NOT helpful and it’s rare that she responds. I have been working this program religiously, staying within my caloric budget, and completing lessons. Still have yet to lose weight and/or receive additional support. I paid an excessive amount of money for this program and have yet to see something beneficial come from it. Patiently waiting for my subscription to end so I can get my money back.

    Thanks for your vote!
    Noom
    Response from Noom

    We're so sorry that you have not received as much support as you expected, Felicia, and we understand how frustrating it can be when you're not seeing the progress you'd like. We appreciate you sharing your honest thoughts here. Our Support Team would love to help and will be contacting you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Sales & MarketingStaff

    Reviewed Nov. 4, 2022

    Giving myself a promotion for successfully addressing years of dieting behaviors, learning how to self-care in a more substantial, less cliché way, while remaining open to fluctuations. The lessons are palatable, logical, coaches supportive and knowledgeable. Grateful to be here, bolstered by scientific evidence!

    Thanks for your vote!
    Noom
    Response from Noom

    Wow! This was awesome to read, Ricci! We love to hear that you're enjoying the program and that you have developed a new outlook on health and wellness. We are so proud of you! Keep up the great work!

    Verified purchase
    Staff

    Reviewed Nov. 4, 2022

    I don’t understand why my food log suddenly disappeared. That is the one thing I really enjoy using. Can anybody look into this for me? I also don’t know what my order number was. I got a year for six months or something like that. I would like more information about the food log about how I retrieve it. Otherwise I don’t see myself continuing to use this.

    Thanks for your vote!
    Noom
    Response from Noom

    We're sorry to hear that you're experiencing some trouble with the food tracker, we can imagine that is quite frustrating, Kari! Our Support Team will be reaching out to you soon to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Customer ServiceSales & MarketingPriceOnline & AppMaintenanceRatesTimelinessValue

    Reviewed Nov. 4, 2022

    So far it’s ok. I find the food log a bit annoying that I can't pre-enter my food for the next day because I’ve already prepared my meals. I also wish you can fix the app so that I don't always have to go back to the main page to log every meal. Sometimes if I forget to log a meal, I want to log it all together, but I keep on having to go back to the main page.

    I think you should introduce group sooner because my coach only responds once a day which is frustrating. Whereas you need the most support when you first start so you don't give up. Please don't offer one on one coaching if the coach isn't going to respond more than once a day. It’s not worth it. Last thing, I keep hearing from face group for members who are on maintenance, they want access to articles, or have their pedometer hooked up. Why not offer a reduce rate membership where members can join maintenance groups to support each other, or keep the group going and remove the coach in there? Etc.

    Thanks for your vote!
    Noom
    Response from Noom

    We're happy to hear that you're enjoying Noom for the most part, Sylvia, and we appreciate your insights and suggestions regarding food logging, coaching, and a reduced rate plan for maintenance. We want Noom to be the best app and program we can make, and your feedback is invaluable to that process! Remember, you can always reach us at reviewsupport@noom.com if you have any questions or concerns, or need assistance with anything. We're always here to help!

    Verified purchase

    Reviewed Nov. 4, 2022

    I’ve really enjoyed Noom, have learned a lot (especially about my eating triggers), and generally feel better. My issue is that there have been a lot of notes about talking to my group or coach, but you haven’t given me either and I’m hundreds of dollars into the program.

    Thanks for your vote!
    Noom
    Response from Noom

    We're happy to hear that you're learning a lot and enjoying the program, Christa. We're sorry that you haven't been connected to your coach or group yet and we definitely want to get that sorted right away! Be on the lookout for a follow-up email from our Support Team to gather more information! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Customer ServiceContract & TermsSales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Nov. 3, 2022

    I tried Noom and paid a 6 month cost. I stopped after about 2 months. I did not like the barrage of emails, texts, etc and it simply overwhelmed me. Fast forward to today, I received a PayPal notification charging me for a 6 month subscription-$134! No email warning me of this transaction. I thought I was being scammed. I immediately went into my app and canceled my subscription. After multiple interactions, Noom will not refund my money and shut my subscription down because they “do not issue refunds on renewals”. So now I paid for another 6 months that I didn’t want and had an unexpected transaction on my bank account. They don’t care. They said the original email from signup 6 months ago is where I was told when the next payment would be. Seriously?? I’m supposed to remember that!

    It would be good customer service to let you know when a payment is expected to be taken from my account. They can send a barrage of notifications about tracking meals or weight or water consumption, but they give no warning when a payment is coming because they want your money and don’t want you to cancel before they get paid. Now that they have my money, they won’t return it even though they can see their program was not used by me and was unsuccessful.

    I should have stuck with Weight Watchers. Their customer service is SO MUCH BETTER! Shame on you, Noom!

    Thanks for your vote!
    Noom
    Response from Noom

    Your honest feedback here is genuinely appreciated and we understand your concerns, Sherry. We never want to cause any undue stress and a member of our Team will be reaching out to you soon to lend a hand. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Staff

    Reviewed Nov. 2, 2022

    I joined Noom because I was feeling out of control and felt uncomfortable doing activities I formerly enjoyed. My closet held less and less options! I liked the long-haul lifestyle change approach! The information and articles provide me with the information needed for a mind shift. The shoe dropped when I realized food was my solution to other issues. Things are going well and the Noom tools are helping. Journaling and the food analysis piece are vital to my success. I’m learning to have smaller portions of orange foods and to include them as I work my way down to size!

    Thanks for your vote!
    Noom
    Response from Noom

    Marianna, it is wonderful to hear that you are finding success with Noom! We are so grateful to have you in the program, and we know you'll continue to crush those goals! Please know that you can always reach us at reviewsupport@noom.com if our team can help with anything! Happy Noomin'!

    Verified purchase
    PricePunctuality & SpeedMaintenanceRatesTransparency

    Reviewed Nov. 2, 2022

    Good overall. Readings are too cutesy for my taste but I like the advice and accountability of weighing, tracking, etc. Coaching seems minimal and impersonal and I’d like more that is focused on my personal experiences.. I have had slow but steady success and learned some things. Advice seems to get redundant in spots. Is there a maintenance group? Not a lot of price transparency so I’m confused about that. Also app is a bit wonky— like says I’ve achieved 30% of goal today when I’m less than 2 pounds from goal and have lost almost 15#.

    Thanks for your vote!
    Noom
    Response from Noom

    Congratulations on your weight loss success, Carol! We appreciate you taking the time to share your honest experience here. Our team would like to follow up with any program concerns you have, and you will be hearing from us shortly!

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 2, 2022

    I am 5 weeks into my Noom journey and loving it. The weight loss is slow and steady but the learning is fast and life changing. The Psychology behind the system is brilliant and paced perfectly…. I’m so surprised how much Noom is positively impacting my life. I am so grateful I found this programme

    Thanks for your vote!
    Noom
    Response from Noom

    Joanne, it sounds like you are off to a great start, and we are so excited to have you in our Noomily! Please know that you can always reach us at reviewsupport@noom.com if our team can help with anything!

    Verified purchase
    Customer ServiceSales & MarketingOnline & App

    Reviewed Nov. 1, 2022

    No follow up or support from my coaches. No follow up if I miss days despite setting up in the system for a reminder. Technical issues with the app which reset all my course progress to the start again and was never resolved. Not happy this time around.

    Thanks for your vote!
    Noom
    Response from Noom

    Oh no, Nicole! We are so sorry to hear about this disappointing experience, and our team would like to follow up and help however we can! You will be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed Nov. 1, 2022

    All of my course data is lost. As is my course progress. Additionally, I do better losing weight when I’m NOT constantly focused on food and losing weight - I’ve been doing this for several weeks and I’m down a net of less than a pound. I’m not sure this is the right solution for me. And the technology does not appear to be stable.

    Thanks for your vote!
    Noom
    Response from Noom

    Earlene, we never want technical issues to interfere with your journey, and we are proud of your dedication to the program! Our team would like the opportunity to help in any way that we can, and we will be following up with you shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    PriceStaff

    Reviewed Nov. 1, 2022

    I thought the beginning was great - it was motivating and the assessment quiz was helpful. I felt guided. But then around two weeks in, just as I was charged for my membership, I felt left alone. My coach barely reached out and hasn’t addressed any of the things I filled out. I didn’t fully understand or learn the red, green, yellow food theory and food logging became a hassle when I felt I wasn’t seeing any results. I think you over-promise and under-deliver. I will say, the idea of an app with daily lessons is nice and I do appreciate the structure to it, but it wasn’t worth 99€ for 3 months.

    Thanks for your vote!
    Noom
    Response from Noom

    Nahal, we always want you to feel supported on your journey with Noom! Our team would like to follow up and help however we can. You will be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    MaintenanceStaff

    Reviewed Oct. 31, 2022

    Excellent program for weight loss but even more than that. It’s education about a better way to relate to food and make better daily meal choices. Noom is showing me how to break old habits and eat without weight gain.

    Thanks for your vote!
    Noom
    Response from Noom

    We love to hear how much you're enjoying the program, Patricia, and that Noom's psychological approach to wellness is helping you develop a better relationship with food. Keep up the awesome work!

    Verified purchase
    PriceStaff

    Reviewed Oct. 31, 2022

    My husband and I joined together and it has been a great experience. It has made him in charge of his own journey and me in charge of mine. Sometimes we compete for who gets more lessons in a day. We are exercising together and helping each other eat the right foods.

    Thanks for your vote!
    Noom
    Response from Noom

    We love this, Allison! It's so awesome that you and your husband are taking this wellness journey. Keep up the great work building healthier habits!

    Verified purchase

    Reviewed Oct. 31, 2022

    I am happy with this Noom program but could be frustrating when it’s so up and down everyday! But I won’t give up! I didn’t think that my weight would go up and down like that but then again every diet I’ve hadn’t worked so I’ll keep trying.

    Thanks for your vote!
    Noom
    Response from Noom

    Your dedication to sticking with the program is inspiring, Marina! Weight fluctuations are very normal, especially in the beginning months as your body adjusts. Keep up that motivation - you've got this!

    Thank you for being part of our Noomily and remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Staff

    Reviewed Oct. 31, 2022

    Dear Friends, With the many changes these past couple of years due to Covid, work and personal health of myself and family, I needed to get back on to a better path to good health. Working at home involved way too much sitting! Noom has been great at keeping me on track and motivated as I made some long term goals. While it has only been two months, I have lost over 20 pounds and am on track to reaching a six month health and fitness goal I had set for myself. I have appreciated the daily readings and personal coach - all available without leaving home. The logging of meals has been important to me along with the daily ritual of facing the scale and weighing in. The recipes are an excellent addition to the site. But so difficult to print which is a nuisance. I found Noom at just the right time. Thanks.

    Thanks for your vote!
    Noom
    Response from Noom

    This was wonderful to read, Wendelin! Thank you for sharing your story. You're doing a fantastic job embracing everything Noom has to offer and we're so excited for you to be on track to reaching your goals. Twenty pounds is awesome progress! Keep up the great work building healthier habits!

    Verified purchase
    Staff

    Reviewed Oct. 31, 2022

    Helpful gamification in the process. Easy to read articles and insightful things about food psychology. In the end, you just have to eat better and be active. So the program is fine, there is a community attached to help support, but it's nothing brand new. It boils down to, "are you willing to be mindful and eat in moderation?" As I said, it's no magic bullet. It is simply a program designed to make you think more about what you're eating and try to change life habits. It takes a lot of work if you want to be successful. The program can help jumpstart that, but as you go, its helpfulness will decrease and you will have to put into practice the principles shared in the program.

    Thanks for your vote!
    Noom
    Response from Noom

    We're glad you're enjoying what Noom has to offer, Nathan, and we appreciate your thoughts here. If there is anything we can do to help make your Noom journey a 5-star experience, please reach out to us at reviewsupport@noom.com.

    Verified purchase
    Sales & MarketingOnline & App

    Reviewed Oct. 31, 2022

    The daily water tracker resets to zero on my device as do the daily steps - I’ve notified Noom multiple times, but they can’t seem to get it fixed. Given that the app is all about tracking weight, steps, etc. - this seems to be a pretty significant fail. Would be five stars otherwise - but for this they only get three.

    Thanks for your vote!
    Noom
    Response from Noom

    Anthony, we understand how super frustrating these technical issues can be and we appreciate your patience while we work to resolve them. We're happy to hear that you're enjoying the program despite these issues. If there is anything we can do to help in the meantime, please email us directly at reviewsupport@noom.com.

    Verified purchase
    StaffEase of Use

    Reviewed Oct. 30, 2022

    I am so happy I joined Noom! Easy to use and it works!! I never thought I could change my eating habits or lose weight at 53, but Noom really motivates and educates me to be healthy and happy. Thanks Noom!

    Thanks for your vote!
    Noom
    Response from Noom

    It's fantastic to hear that Noom is providing you with so much motivation, Jamie! Stay in the zone!

    Verified purchase
    Customer Service

    Reviewed Oct. 30, 2022

    I have referred friend. They see the change in my overall attitudes and mood. I know the weight will leave once it realizes it’s not needed any more thanks to the education and support from Noom. My coach is very attentive and my group is engaging. Noom gives me focus on me. I’m nominating and noomalisous. Those compliments give me purpose to continue to eat food that give me energy and the ability to focus and concentrate.

    Thanks for your vote!
    Noom
    Response from Noom

    We're so happy you're finding Noom's curriculum and supportive environment helpful for your health and wellness journey, Veronica! Thank you for being part of our Noomily!

    Verified purchase

    Reviewed Oct. 30, 2022

    I am very happy with Noom.! I wanted something but have never been able to stick to diets very well. I wanted something I could live with and I can see Noom being it. It deals with the whole you. I have lost more weight already than on any other “diet”.

    Thanks for your vote!
    Noom
    Response from Noom

    Congratulations on your success, Linda! We love to hear that you feel Noom is helping you develop healthier habits and sustainable lifestyle changes. Keep it up because you're doing great!

    Verified purchase
    Staff

    Reviewed Oct. 29, 2022

    Noom has been the first weight loss journey that has helped Me to make peace With food. I now realize that I had all the right foods in my panty for healthy choices, but I didn’t have the right psychology. Noom has helped me with “all or nothing” thinking and other food distortions. Thanks so much!

    Thanks for your vote!
    Noom
    Response from Noom

    This is wonderful news, Linda! We're so happy to hear how helpful Noom's psychological approach to wellness has been for you. Keep up the awesome work!

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Oct. 28, 2022

    I was hesitant to do it because of the price. Nothing was working though before. I already ate and exercised very well. I was ready to give up and just let it be that turning 40 meant my body was changing. A few pounds and a pants size or two was I guess okay. My wife found this program and was going to do it so I decided to do it too. Together we could hold each other accountable. I met my goal 4 weeks early and by the time my subscription is done I’ll almost double the weight loss I first wanted.

    Thanks for your vote!
    Noom
    Response from Noom

    Wow! That was wonderful to read, Tyler! We're so happy to see you both achieve your goals. Keep up the incredible work! Thank you for being part of the Noomily!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 28, 2022

    Overall I am very pleased with my coach, response time and fellow Noomers. I’m learning each day how to deal appropriately with wins-loses or maintaining weight. Currently dealing with a plateau but I’ve been encouraged to be patient!! I’ve got a long way to go but feel confident that it’ll be worth it.

    Thanks for your vote!
    Noom
    Response from Noom

    Edith, your motivation and commitment are inspiring, and we're so happy that you're finding Noom helpful! We also love that you're having fun and gaining tools to use toward creating a healthier lifestyle! Remember that slow and steady wins the race! You got this!

    Verified purchase
    Staff

    Reviewed Oct. 28, 2022

    I have had consultant support from both my coach and one to one sessions with a counsel Lor. Group posts have also been motivating and supportive. The Noom articles help explain the psychology behind weight loss, sustained weight changes, how our hormones play a role and tips for keeping the changes we have made. Overall very happy.

    Thanks for your vote!
    Noom
    Response from Noom

    It's wonderful to hear that you feel supported and encouraged by your coach and group, Lillian! We are also so happy to hear that the psychological approach the program takes has benefited you. Keep up the excellent work building healthier habits with your Noom family!

    Thank you so much for letting us be a part of this health and wellness journey with you.

    TechPricePunctuality & SpeedRefunds & Payouts

    Reviewed Oct. 27, 2022

    Initially, the program seemed like it would be a good one. But, it became a burden with all of the questions and "essays" that they seemed to want you to write every day. Also, the support groups weren't that great. Smaller groups would be better with 10-12 people, so you can get to know those you are trying to support. The major con of this program is that I paid for the 6 month program. That's what they determined was what I needed to lose the weight. I joined in October 2021, and when February 2022 rolled around, I hadn't lost the weight (my fault, I know), so I opted not to extend my plan. Now, it is October, a year and a day later since I initially joined, and I was automatically charged for another 6-month plan. I was not notified ahead of the charge, so when it posted, and I saw it today, I immediately went into the program to cancel.

    Noom does not actually cancel your program until after the expiration of this next 6 months. So, I canceled a day after I was charged for another 6-month session. No refund, just a notice that I can continue to use the program until this new subscription expires. I am sure this was posted in the contract details somewhere, so I can only blame myself, but I want others to realize that whether you are successful or not, you will be charged for the same program you initially subscribed to every year unless you cancel BEFORE they automatically charge you. $169 plus tax down the drain.

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    Noom
    Response from Noom

    Janine, we sincerely appreciate your feedback regarding the daily lessons and groups. We want Noom to be the best experience possible and your feedback is invaluable to that process.

    Additionally, we never want our Noomers to pay for a subscription they didn't mean to purchase and our Support Team would love to help! Be on the lookout for an email from us very soon and remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 27, 2022

    This has been such an eye opener. What I thought I should be doing was wrong. I feel like I am finally starting to heal. 10lbs down in 3.5 weeks. So happy! Not the pics but the proof shows! I can’t wait to see where I am in 3.5 more weeks!

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    Noom
    Response from Noom

    That's what we love to hear, Renee! We are so glad that Noom is helping you in your health and wellness journey!

    We're so proud of you! Keep up the fantastic work!

    Verified purchase
    StaffEase of UseRatesTransparency

    Reviewed Oct. 27, 2022

    Interesting lessons, easy to use app. Even logging meals (the thing I dreaded most) is easy. Best of all, it works. I love both the scientific explanations and the psych tricks to help me change my thinking about food. This has all the signs of a long term solution.

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    Noom
    Response from Noom

    We love to hear this awesome feedback, Gail, and we're so grateful to work with you to help you achieve your wellness goals. You're doing a wonderful job embracing everything that Noom has to offer. Keep up the great work building healthier habits!

    Verified purchase

    Reviewed Oct. 26, 2022

    I’m new to Noom but very happy with it so far. Seems customer support is very good! Also my group Coach is very good with our group! I’m enjoying the learning! The calorie log in is very easy! I’ve only been here few weeks so I’m still learning but would refer anyone to Noom.

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    Noom
    Response from Noom

    We love hearing how much you're enjoying your program and your coach, Mary! We hope your experience is excellent and if you ever need anything you can reach out to us at reviewsupport@noom.com! Happy Noomin'!

    Verified purchase

    Reviewed Oct. 26, 2022

    Noom is NOT a diet. There are no good/bad foods. There are no guilt trips or regrets. You get the opportunity to explore your relationship with nutrition & your mental well being and. Do you need extra support? You can receive a group and a 1-on-1 coach! I am so grateful.

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    Noom
    Response from Noom

    We're honored to be a part of your wellness journey, Jason. Thank you for letting us help you find your healthy balance. Keep on Noomin'!

    Verified purchase
    Rates

    Reviewed Oct. 25, 2022

    Noom has been an interesting and useful method to lose and control my weight loss experience. I find much of the dialogue to be aimed at a much younger West Coast audience but the overall counsel is good and to this point effective. This is much my more enjoyable than WEIGHT Watchers was and more effective.

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying Noom and finding success, Gregory. We genuinely appreciate your feedback regarding the dialogue. We want Noom to be the best experience possible and your feedback is invaluable to that process. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

    Verified purchase
    Punctuality & SpeedStaffEase of UseRates

    Reviewed Oct. 24, 2022

    I have loved my experience on Noom for the last two months. So far, my weight loss journey has been steady with some little hiccups, but surprisingly quick and consistent. The breakdown of the way I think about myself, food, and my life in general has really helped me understand why I eat what I eat and when I eat. It’s seriously groundbreaking, and could change the way we look at food and life in general. I think almost everybody needs this! I feel like this is a lifestyle change I was looking for that is long term.

    It’s so user friendly, easy articles to click through, entertaining sidenotes, and great resources - with a group to support you, a group coach, and a one-on-one coach, who all can walk you through your plateaus and harder times to help keep you on track. I have been recommending this program to any family or friends who may be interested.

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    Noom
    Response from Noom

    We're thrilled to hear that the Noom program has impacted your lifestyle in such a positive way, Leanna! Keep up the great work!

    Verified purchase
    Staff

    Reviewed Oct. 24, 2022

    I’ve really appreciated the exercises they give. Even if they work for me, it’s nice to remember that I have options. Moving forwards with new ideas has shown me 2 things so far, I get unstuck and I get creative. Especially if an exercise didn’t work, I rearrange ideas to come up what’s works for me. It’s been a great help.

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    Noom
    Response from Noom

    We love to hear that you're learning so much from the Noom program and benefiting from the exercises provided, RJ! Thank you for being a part of our Noomily!

    Verified purchase
    Staff

    Reviewed Oct. 23, 2022

    My knowledge about food - carbs, proteins, and fats and the different functions in the brain was minimal. The psychological aspect I am more knowledgeable about. Being able to still eat the same foods but in different percentages is a big help. I am changing my relationship with food and not dieting.

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    Noom
    Response from Noom

    It's awesome to hear that you're finding Noom so helpful and you're developing a better relationship with food. Thanks for letting us help you find your healthy balance.

    Verified purchase
    Customer Service

    Reviewed Oct. 22, 2022

    This is my second time with Noom. The program just works. It’s as simple as that. Whatever level you engage on - whether it’s only monitoring calorie intake, or using the psychology tricks regularly, or responding daily to group discussions, it works if you just trust it. I’m 7 pounds down in five weeks and I’m well on my way to my ideal weight and my big goals. It’s not even that difficult, and I haven’t had to eliminate any foods from my diet! I’m just eating less of some things, picking more healthy options, and being mindful of how much I’m eating. I’m looking forward to fitting in my clothes and seeing my blood pressure go down even further.

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    Noom
    Response from Noom

    Thank you for this awesome feedback, Theo! We are so grateful to be a part of your wellness journey and couldn't be more excited for you. Seven pounds is great progress! You have a fantastic attitude and we're confident that you'll achieve your goals. Keep on Noomin'!

    Verified purchase
    Refunds & Payouts

    Reviewed Oct. 22, 2022

    I did like they said and kept eating ALL types and colors of food. I’d lose a pound or two and gain back a pound or two. I never lost more than some water weight and gained it right back. As of today's date I am where I started maybe a few ounces more. I gave it a couple months. Read every story and logged all my meals. Coaches just post group stuff. Not sure what services I was paying for as it is basically a logging app but with nutrients hidden.

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    Noom
    Response from Noom

    We are so sorry to hear you’ve had a negative experience, Barbara, and we understand how frustrating it can be not to see the progress you'd like. Our Support Team would love to help and will be reaching out to you soon. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Oct. 22, 2022

    Program is easy to follow. Logging foods is easier than I expected. I like the short lessons-easy to fit in a busy day. I am really trying to be consistent and the little messages reminding you to log your meals and encouraging after you log are surprisingly motivating.

    Thanks for your vote!
    Noom
    Response from Noom

    At a time when so many things feel complicated, Kris, we want wellness to be simple and we're so happy to hear that you find our program easy to follow. Keep up that motivation!

    Verified purchase
    Staff

    Reviewed Oct. 21, 2022

    Noom has helped me get on track with healthy eating, drinking water and Dave Ly exercise. I have found I no longer crave foods that are not good for me. The education has been very helpful. I am a Noom fan!

    Thanks for your vote!
    Noom
    Response from Noom

    This is what we love to hear, Linda! We're so excited to know that Noom is providing you with so much motivation and you're staying on track to reach your goals. Keep up the awesome work!

    Verified purchase
    PriceRefunds & PayoutsStaff

    Reviewed Oct. 21, 2022

    This is not for me.

    1. The answers provided to choose from do not apply to me most of the time. This makes the results invalid.

    2. I hate the chat and that I get thrown in there without the chance to opt out unless I write to them to stop. There is no getting out of the group chat.

    3. The program is for certain people and expects a certain type of engagement because there are questions that drop you automatically on the chat: you are expected to participate and if you don’t it makes you feel out of place. This isn’t for me.

    4. It continues to assume that a lot of eating issues apply to everyone and continue on those topics. That’s great for those who it applies to, but the program does not filter that out if it doesn’t apply to you. Because the questions do not have a “does not apply to me” option, you JUST HAVE TO PICK. Even if it invalidates the rest of it since it’s based in Psychology. Invalid answers invalidate the whole process.

    5. I have to continuously fill out ** answers that have nothing to do with me. The more I do this the more frustrated I feel with this program, the more I am reminded I am not like them but I still want help. So I just keep going with it in hopes that in all the unnecessary/or not applicable information overload there might be something for me. I don’t think it’s worth having to go through all that (and pay for it) just for me to waddle through it all picking the things that actually do apply to me (I can do that for free on Google search).

    6. The calorie tracker and showing you the weightloss zone is great (that’s about it for good things but simple math can get you that too.

    7. Food logging needs HELP. If you log in a meal kit and that meal had one orange or yellow food, it will log the whole thing as that and ignore all the green foods there. It’s a pain to have to go one by one on each ingredient.

    8. Green/Yellow/Orange gives the same energy/anxiety/obsession as Green/Yellow/Red. They keep talking about not classifying foods as bad or good but that’s what their own color system does. Just because they didn’t use red they think they discovered America.

    There are calorie tracker apps that are cheaper and do the same. I had REALLY hoped the psychology of this was going to help until I saw they want you to make yourself fit into their answers so the program can “work”. That means I don’t fit in.

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    Noom
    Response from Noom

    We're so sorry that you've had a negative experience, Melissa. Here at Noom, we are working hard to improve and genuinely appreciate your honest feedback. You've provided a lot of information here and our Team will be reaching out promptly to address your concerns and help in any way we can!

    Remember, you can always reach us directly at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Oct. 20, 2022

    I recently signed up with Noom and could not be happier. Yes, peaks and valleys for sure, that said I stayed on track with the coach/other Noom members by checking in. The program allowed me to continue to eat the things I love while also making me accountable for how much. Would highly recommend.

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    Noom
    Response from Noom

    Thanks for being part of the Noomily! We're so happy to hear that you are staying on track with your goals. Keep up the amazing work - you've got this!

    Verified purchase
    Staff

    Reviewed Oct. 20, 2022

    Been on Noom for about two months or so, and I’ve lost 11 lbs! It’s been great to receive the lessons every day. I really didn’t think that they would be that helpful to me as I thought I knew most of the psychology behind weight issues, but I am learning so much and it has truly changed my thinking patterns.

    Thanks for your vote!
    Noom
    Response from Noom

    Congratulations on your success so far, Rachel! We're so happy to hear that you're enjoying your daily lessons and you're developing a new outlook. Keep up the great work building healthier habits - you've got this!

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    StaffRates

    Reviewed Oct. 19, 2022

    This has been an interesting process; logging food, completing lessons, tracking steps…. I’ve had to change some habits and have developed some new ones. The support is fantastic. All in all, I’m glad I decided to do this program. So far so good.

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    Noom
    Response from Noom

    This is awesome to read, Carolyn, and we're thrilled to hear that you're feeling so supported! Keep up the awesome work building healthier habits with your Noom family!

    Verified purchase
    Staff

    Reviewed Oct. 19, 2022

    I have been really enjoying the program and very happy with the approach and results. The support system and guidance given is just fantastic. Approaching a 30lb weight loss and feeling motivated and healthy. I cannot say enough about Noom and the system of weight loss management.

    Thanks for your vote!
    Noom
    Response from Noom

    Wow! Congratulations on your amazing success, Brian! We are so proud of you and can't wait to see where the rest of your wellness journey takes you. Keep up the great work!

    Verified purchase

    Reviewed Oct. 19, 2022

    I am disappointed with how many people are in the groups and the lack of actual coaching from my new coach Mark and info from the coaching bots. It is not really tailored to the person even if it was only once a week like it had been in the past.

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    Noom
    Response from Noom

    We're so sorry to hear that you're disappointed with your current coaching team, Allison! We are here to help however we can and will connect with you shortly. If you ever need anything in the future, then please feel free to email us at reviewsupport@noom.com!

    Verified purchase
    Sales & MarketingOnline & AppStaff

    Reviewed Oct. 19, 2022

    Overall the experience is good and the all the psych tricks are wonderful tools that I can use to manage my weight although it might take some time. I am a little bit puzzled by some food color system like tuna in can that you can find in the three color types depending on what you type in the searching box. Also barcode and food searching system is very ** food-oriented (pro tip: you can contact Yuka to see if they will be able to help you with an API of their own to also access to their database of barcode and allow more Europe based product to be scanned since Yuka is a major actor in France and Europe for that matter in food and cosmetic scanning reviews.

    Also nice touch of having my Withings (I work there) Scanwatch integrated as a pedometer (I don’t know if you use the Withings SDK to integrate data or the Apple Health data but good job!) and I might add that every morning I weight myself with my Withings scale and it’s immediately recognized by Noom and integrated to my weight in for the day. I just have to add my mood of the day and it’s a great job so I don’t have to put my weight manually! There are some little bugs in the app (I’m a QA engineer myself so I can’t let that pass).

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying the tools and psych tricks within Noom, Kartik! Remember, you can always contact us at reviewsupport@noom.com if you have any questions at all!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 19, 2022

    I’m somewhat disappointed at the coaching program. I have been assigned 3-4 coaches. Most of the times they are not responding and as soon as I think I’m making some connection they change. I do have questions for my coaches and I really need this guidance and was happy to see Noom is providing it. But unfortunately it’s not really the case.

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    Noom
    Response from Noom

    We appreciate your honest feedback regarding your coaching experience, Roza! This is definitely not our goal as our mission is to always support our Noomers. We will reach out to your shortly to see if we can assist you further, but please know that you can always email us at reviewsupport@noom.com in the future!

    Verified purchase
    StaffRates

    Reviewed Oct. 18, 2022

    I am finding Noom to an interesting way to track my food intake and how it categorises the food groups so it makes you aware of where you may be going wrong during the day and you can make adjustments the following day. The analysis tool is great as well as the psyche tips and daily mentoring with a staff member on hand to answer any questions. I am only new so looking forward to seeing better results over a period of months and the day I hit my goal weight!!

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    Noom
    Response from Noom

    Thank you for providing this awesome feedback, Alec. We're so glad to hear how much you're enjoying everything that Noom has to offer and we hope your experience is excellent! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 18, 2022

    My first issue with Noom is that there is no online version. I cannot take my phone to work with me, so it’s hard to keep track of my progress during the day when I can’t log my food. 2nd, I’ve seen 4-5 pop up about being added to a group and I’m waiting. I’ve learned a lot from Noom and happy I joined.

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    Noom
    Response from Noom

    We're so happy to hear that you're learning so much from Noom, Erica! We also appreciate your feedback regarding what you'd like to see improved. If you have any further questions related to your group, then please feel free to connect with us at reviewsupport@noom.com. We are here to help!

    Verified purchase
    Staff

    Reviewed Oct. 17, 2022

    I’ve gone through a variety of weight loss and healthy lifestyle coaching and training programs. Noom combines what worked for me in all those other programs. The content and approach isn’t particularly novel, but the user experience is excellent. There are a good combination of intrinsic and extrinsic motivators and rewards. The daily tasks are achievable. I love that the daily steps adjust according to whether I reach the goal or not. I’ve been less than impressed with the 1-1 coaching but I like that it’s provided. The group coaching has been what I would expect. I’ve been pleasantly surprised at my progress and can see I’m learning from the readings. I’m committed to aceing the Grocery Grab one day!

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    Noom
    Response from Noom

    Thank you for giving us a shot, Michelle! It's awesome to hear that you're finding Noom so beneficial for your wellness journey. If you ever have questions or need any assistance with anything, please reach out to us directly at reviewsupport@noom.com. Happy Noomin'!

    Verified purchase
    Staff

    Reviewed Oct. 17, 2022

    All, I’m having a ton of success with NOOM. Am losing weight, working out more, planning healthy lunches and dinners and am overall VERY happy. In fact, I’m trying to get a friend to join. Didn’t know what I should pick, so hired a coach job as well. Not getting a ton of value from my coach. Had a change in coaches sometime recently and overall intermittent engagement. When I have had engagement it was generally good, just looking for more. Right now I’m struggling with sleep and looking for help. That’s my area of focus. Haven’t received anything back from my coach after narrowing my focus days ago. Feels. Little empty.

    Steve

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    Noom
    Response from Noom

    We're so glad that you're enjoying the program and that you're finding success, Steve. Excellent work building those healthier habits! We always want you to receive the support you expect and deserve and our team will reach out to you soon to help! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 16, 2022

    Noom has been a lifesaver! I’ve never felt so educated and trusting of a weight loss process. The lessons are backed by psychology and behaviour change and as a Behavioural Therapist myself all of the strategies are bang on. I can’t wait to see how I feel in my own body this time next year!

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    Noom
    Response from Noom

    This is so awesome to read, Kaitlyn, and we are thrilled knowing that Noom's approach is working for you! Keep up the great work and motivation!

    Verified purchase

    Reviewed Oct. 14, 2022

    I have been very careful to hit my targets but I think it’s set too high for me. I am not losing weight. It has been several weeks and I’ve been going up and down the same two or 3 pounds over and over. I feel good about my food choices because I’m eating more fruit and more vegetables than I did in the past. I’m also being more careful about things that fall in the orange zone. I don’t do a lot of high intensity exercise, but I am constantly moving. I get thousands of steps every day. I’m not very often sedentary.

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    Noom
    Response from Noom

    Gwen, we understand that the weight loss journey can be frustrating, and we admire your dedication to your wellness! Our team would like to help in any way that we can, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Customer ServiceSales & MarketingOnline & App

    Reviewed Oct. 14, 2022

    I like using Noom app on my tablet because of the larger screen. Our wifi has gone out 2x for a few days each time and because the Noom app info doesn’t sync to the app on my phone I can’t use it. You should be able to sync the data for people on the go. Very limiting.

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    Noom
    Response from Noom

    Doreen, we appreciate you sharing your honest feedback, as it helps us make Noom the best it can be! Our team would be happy to follow up with any program concerns you have, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Sales & MarketingOnline & App

    Reviewed Oct. 14, 2022

    Not easy on iPad. I want to use my cell for Noom during the day and iPad during the evening. I am failing at Noom. Feels like I am all alone. I can’t link my stepcounter to Noom because the app is on my cell not my iPad.

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    Noom
    Response from Noom

    Nancy, we always want you to feel supported on your journey with Noom! Our support team would like the chance to help in any way we can, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 13, 2022

    I love Noom. So far I’ve found it quite easy and non restrictive. I love how encouraging and reassuring the coaches and the lessons are. I have become very quickly aware of what I’m putting in my mouth and where I’ve gone off the rails in the past. Thank you for this great program❣️

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    Noom
    Response from Noom

    Audrey, it is wonderful to hear that you're feeling supported and encouraged on your journey! Thank you for being a part of our Noomily!

    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 13, 2022

    I have been looking forward to getting assigned a group for several weeks and it still tells me waiting. I reached out to support who said they can’t control that as it’s not a technical issue. So Noom just decides not to put people in groups cause maybe they won’t notice? I paid money for this app and expect to have access to all the features…. this is just disappointing. And before someone from Noom applies, YES I am past week 3 content.

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    Noom
    Response from Noom

    Taylor, we're so sorry to hear that you haven't received the support you need and we appreciate you reaching out to us here. Our team would love to help with your group concerns and will be contacting you very soon! Remember, you can always reach us directly at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Oct. 12, 2022

    Yes, I would recommend a friend. I feel the program is working. Although. I have weighed 209 for the last week. I don’t like that I had a coach for 3 weeks and in the middle of my work just up and disappears and a new one shows up. Not nice with no warning from current coach.

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    Noom
    Response from Noom

    Karen, we appreciate you sharing the Noom love, and we know you'll continue to crush those goals! Keep up the great work, you've got this!

    Verified purchase

    Reviewed Oct. 11, 2022

    I’ve tried several other programs and have lost weight only to gain it back plus more. With Noom I’m learning so much about mind, body, and food! It’s definitely a life changer, My good choices are not restricted, the weight is coming off and I feel great!!

    Thanks for your vote!
    Noom
    Response from Noom

    Sheryl, it is wonderful to hear that Noom's approach is working for you! Keep on Noomin', you've got this!

    Verified purchase
    Customer ServiceBillingTimeliness

    Reviewed Oct. 11, 2022

    I’ve been billed twice for my subscription and no one has responded to my request to look into it. I’ve sent emails asking to have the bill adjusted and have been told I’d have an email in response. So far, no response.

    Thanks for your vote!
    Noom
    Response from Noom

    Jimmy, we're so sorry to hear that you haven't received the support you expect and deserve. Our team will be reaching out to you promptly to help! Remember, you can always reach us directly at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Oct. 11, 2022

    I did not expect to be able to do this, failed so many times! But it makes sense, I have lost 10 pounds in a month and feel so much better about everything. My sense of achievement is huge, just try it and become a believer. ❤️

    Thanks for your vote!
    Noom
    Response from Noom

    Way to go, Alex! We are so excited to be a part of your success, and we know you'll continue to crush those goals! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 10, 2022

    Noom has been the only way I have truly lost weight. As a retired person in my 60’s, weight loss was impossible for me. Noom has taught me to slow down, enjoy the journey, eat like an adult and to take responsibility for my habits. I am so much healthier and happier. I’m not at my goal yet, but with Noom, I will get there.

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    Noom
    Response from Noom

    We're so honored to be a part of your wellness journey, Anne. It's exciting to hear that you're developing a new relationship with food and finding success. Thank you for allowing us to help you find your healthy balance. Keep on Noomin'!

    Verified purchase
    Staff

    Reviewed Oct. 9, 2022

    I am dissatisfied and disappointed in Noom. Actually this is polite way of stating my thoughts. I used Noom instead of detox or juicing for my pre wedding weight loss. But I did not lose weight and because I eat mostly spinach I can’t log enough calories to account for the 3/4 of a container or 1 bag of spinach I eat per day. 90% of food in my mouth are raw veggies or the hummus or oil to help them through my system.

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    Noom
    Response from Noom

    We're sorry to hear that you're disappointed with Noom, Stacie, and we completely understand how frustrating it can be when you're not seeing the progress you'd like. Our support team would love help and will be contacting you soon. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Staff

    Reviewed Oct. 9, 2022

    I feel supported and inspired by Noom, both from the lessons and from my group and the coaching. The lessons are sharp, concise, useful and funny. The group feature is like talking to friends who know exactly what you’re struggling with and getting their support and ideas. The group coach and my personal coach offer helpful, useful suggestions and ideas. I’m not where I want to be, but I can see that it’s possible.

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    Noom
    Response from Noom

    We're so happy to hear that you're loving Noom, Elizabeth! Keep up the great work and motivation. You've got this and we're rooting for you!

    Verified purchase
    Staff

    Reviewed Oct. 9, 2022

    My experience with Noom has been great. I just completed my 5th week and I still feel motivated to keep going. I am down almost 11 lbs, my clothes are fitting better, I feel more energized in the mornings, and I don’t feel as guilty when I eat a dessert or any other sweets. Noom has really helped me understand that I have to let myself enjoy those fun foods every once in a while.

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    Noom
    Response from Noom

    Wow! Congratulations on your amazing success, Chelsie! You are absolutely crushing your goals and we are so proud of you!

    Verified purchase

    Reviewed Oct. 9, 2022

    I’m learning A LOT about my eating behaviors and style. One downfall for me is your exercise isn’t designed for arthritic knees, but I have some I do. Just saying the e exercise program you offer I can not use. Also, the food ideas are out of my reach. I have colon disease so I can’t eat nuts, seeds. It’s frustrating for me. The only improvement I would advise is these things taken in consideration. TY.

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    Noom
    Response from Noom

    That's great to hear that you're learning so much about your eating habits, Carolyn! We also appreciate your honesty regarding your meal and workout guides. Feel free to reach us at reviewsupport@noom.com if you would like further assistance with your guides. We are here to help!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 9, 2022

    I really like the psychological aspects; I usually read the notes before I get up or just after, as it helps to set my motivation for the day. The group chat is encouraging and my coach gets back to me quickly if I have queries. I still find it tricky to eat enough foods in the yellow group, but am getting there.

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    Noom
    Response from Noom

    We're happy to hear that you're enjoying the psychology behind Noom along with the group feature, Rosemary! Remember, you can always reach us at reviewsupport@noom.com if you need anything!

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    Staff

    Reviewed Oct. 7, 2022

    I never met my “group” support team that I was supposed to meet. Also ~upgraded~ from what the standard was to a 1/1 coach and haven’t seen a difference??? Just feel like sometimes the extra push of people doing it with me will help.

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    Noom
    Response from Noom

    Emily, we always want you to find the support you need on your Noom journey! Our team would like to follow up and help with any program concerns you have, and you'll be hearing from us shortly!

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    Reviewed Oct. 5, 2022

    NOOM has a ton of education that is well written. The lessons are engaging and a highlight of the program. The food logging and database are extremely frustrating. Foods are inconsistently listed which makes accurate calorie counts impossible. The coaches are just okay.

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    Noom
    Response from Noom

    Meghan, it is great to hear that you're enjoying Noom's curriculum! Our team would like the chance to look into any program concerns you have! We will be reaching out to you shortly! Remember, you can always reach us at reviewsupport@noom.com.

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    Staff

    Reviewed Oct. 5, 2022

    I am amazed at Noom. When I saw a friend posted about it few months ago, I went « ok the new weight loss thing ». But this is no weight loss program but a teaching tool that makes you understand different facets of why we put on vs lose weight. Personalized, it will bring you to make adequate realistic changes in your life. You also get a personal coach with whom you exchange by writing and she had giving me amazing tricks. And perimenopause women, yes we can shred easily those pounds off! I love it so much, I want the inventors of Noom to create the equivalent for finances!

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    Noom
    Response from Noom

    Thank you for sharing the Noom love, Véronique! We love to hear that Noom's approach is working for you! Please know that you can always reach us at reviewsupport@noom.com if our team can help with anything!

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    Staff

    Reviewed Oct. 5, 2022

    It’s been two months since I started on Noom. Though the scale has been on its own roller coaster journey, my weight has trended down with an overall weight lose of 16 pounds. I think that if one sticks to their calorie budget, this program will-no doubt-get one where one wants to be. However, be patient and if you fall down, just get back up and start again.

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    Noom
    Response from Noom

    WOW, April! Congratulations on your weight loss success! We love to hear that dedication, and we are so excited to be a part of your journey! Happy Noomin'! Remember, you can always reach us at reviewsupport@noom.com.

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    Staff

    Reviewed Oct. 5, 2022

    Into the sixth week of Noom and thoroughly enjoying living comfortably and confidently with food. The daily readings are well balanced and fun and really informative. Great to have a group and guide to give support. Have steadily lost 2kg so one happy Grandma.

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    Noom
    Response from Noom

    Rhyll, you are making some great progress, and we are so proud to be a part of your success! Keep up the great work, we know you'll continue to crush those goals! Remember, you can always reach us at reviewsupport@noom.com.

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    Staff

    Reviewed Oct. 4, 2022

    I had a terrible relationship with food, especially sweets. I ate cookies by the bag if I was angry, sad, elated, bored, any stress actually. Noom changed one small idea at a time. Since my cookies weren’t 'bad’, I used distraction and substitutions of fruits and veggies when a meltdown occurred. I could even have a cookie by working thru the meltdown. After reading several informative articles and acting on their suggestions, the meltdowns have been mitigated, occurring less often. Now my stress is less, and food is not the obsession it once was. Noom is teaching me how to approach food in a healthy manner.

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    Noom
    Response from Noom

    This was awesome to read, Dianne! We love to hear that you're enjoying the program and that you have developed a healthier relationship with food. We are so proud of you! Keep up the great work!

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    Sales & MarketingOnline & App

    Reviewed Oct. 3, 2022

    I appreciate the support and tracking on the app but this is my second time going through the program. I lost about 40lbs last time but had some very stressful things disrupt life and I gained most of it back. The program isn’t working for me this time. I haven’t lost anything significant this time. I feel stuck in stress eating patterns that I just can’t stop myself. It’s really frustrating. My knees are starting to get bad from the excess weight. I need to lose the 40-50 pounds and keep it off for good.

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    Noom
    Response from Noom

    Chanda, we completely understand how frustrating it is when you're not seeing the progress you'd like. Our team would love to help in any way we can and will be in touch with you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Reviewed Oct. 3, 2022

    I love reading/listening to the daily classes. This is what makes Noom unique from any other weight loss program. I have not lost a lot of weight but I have more energy and my blood sugar is much better. Thank you for that.

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    Noom
    Response from Noom

    We're so glad you're enjoying your daily lessons, Mary, and it's wonderful to hear that you're finding non-scale victories by having more energy and improved blood sugar. Keep it up because you're doing great!

    Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Oct. 1, 2022

    For the last two years, my weight has maintained at 152 pounds. My goal is 140. Since beginning NOOM six weeks ago, my weight has fluctuated between 152 and 154. My calorie count is below what is recommended by Noom. A knee injury has curtailed some of my activity, But I am still able to garden and play golf. In the past, I was not in the habit of eating snacks. Wondering if they are prohibiting my weight loss. Drinking more than 48 ounces of water per day disrupts my sleep at night with trips to the bathroom. My coaches' comments are very general. I need more specific suggestions.

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    Noom
    Response from Noom

    We understand that it can be super frustrating not to see progress, Gail, and we'd love to help! Our team will be in touch very soon to lend a hand. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed Sept. 30, 2022

    At the very beginning of my program, I was a little rebellious and ate more than I really wanted. However, after reading some of the Psych Tips, that rebelliousness has not shown up in two weeks. I have continued to lose weight. I am amazed and grateful. Thank you very much, Noom psychologists, for the peace of mind and new lease on life your Psych Tips are giving me.

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    Noom
    Response from Noom

    We are so happy to see you achieve your goals, Dana, and we love to hear that you're enjoying Noom's psychological approach to wellness. Keep up the great work building healthier habits!

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    Reviewed Sept. 30, 2022

    I have been happy with my experience with Noom. My only disappointment has been that I have not really lost weight. I’ve lost just 2 pounds in the time that I’ve been following it. The good news is my body feels better in general. I have more energy and I have pretty much taken sugar out of my diet which is good for my arthritis. I am more active and exploring various types of exercise. My best friend that I’ve known for over 50 years is also doing it. She lives in another state but it’s been fun to compare our experiences.

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    Noom
    Response from Noom

    These non-scale victories are so awesome, Debra - slow and steady wins the race! Thank you for allowing us to be a part of your wellness journey and remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

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    Staff

    Reviewed Sept. 30, 2022

    I have been doing Noom for over a month and have not lost more than 2 pounds. I feel like I’m not getting enough assistance in choosing the right kinds of foods. My personal assistant is not being specific enough with help. She is asking more probing questions that I don’t think are helpful. I need help deciding ahead of time what I will eat for the day BEFORE I get to the end of the day. Also, the calorie ranges for yellow and orange are not helpful. A graph of % would be more helpful. I cannot see a graph of % of green vs yellow vs orange.

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    Noom
    Response from Noom

    We understand how frustrating it can be when you're not seeing the progress you'd like, Renee. We appreciate you sharing your thoughts regarding your coach and calorie percentages. Our team will be reaching out soon to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed Sept. 30, 2022

    Experience so far has been informative. This program is different, for me, compared to the other plans out there. Noom takes a more well rounded approach to your overall health and food/eating habits happen. Explains the “why” for a lot of years long habits and issues that one may be experiencing with their diet.

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    Noom
    Response from Noom

    We love to hear that you're building healthier habits with Noom, Kristin. Thank you for allowing us to help you find your healthy balance!

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    Lee increased rating by 4 stars.
    Customer ServicePrice
    After a positive interaction with Noom, Lee increased their star rating on Oct. 2, 2022.

    Updated review: Oct. 2, 2022

    Noom reached out directly to me and worked with me to resolve the issue. Very happy with the resolution.

    Original Review: Sept. 30, 2022

    I signed up for Noom, and during the sign up process you are constantly Bombarded with add-ons through marketing tricks (the program is designed by psychologists), easily doubling the cost of the subscription by the time you finally get done. These add-ons are at best deceptive and arguably fraudulent. At Nooms recommendation I added, amongst every other add-on, the Custom Meal & Workout Plan for almost $60. This plan was nothing more than a generic link to a “no restriction meal pan”, an identical plan sent to everyone in this category. There was nothing custom about it at all. I wasn’t even consulted on if I had any restrictions (I do, I am pre-diabetic and have food allergies).

    Imagine creating a generic meal plan, posting it online and then charging $60 to view it. That’s on top of the $200 a year course, and on top of the other add-ons.

    I reached out to customer support to detail my dissatisfaction, only to be told that they considered a plan shared by the majority of their users to be ‘custom’ and to suck it up. Caveat emptor. Noom is a nickel and dime company using physiological coercion to milk cash cow customers when they are at their most vulnerable.

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    Noom
    Response from Noom

    We're so sorry to hear that you've had a negative experience, Lee. Your honest feedback here is appreciated as we never what our Noomers to feel as though they are being coerced. Our Team would love to learn more from you and help however we can. We'll be reaching out to you very soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Sales & MarketingPunctuality & SpeedOnline & AppRefunds & PayoutsStaffRates

    Reviewed Sept. 29, 2022

    I have been using Noom for approx. 2 months and I love it. I have been trying to lose weight for years with no success. I was given a 2 week free trial of Noom and figured, why not. I felt a difference at the end of those 2 months and then paid for a 1 year membership. I feel it was one of the best decision I could have made for myself. When I went to the doctor after 1 month I had lost 7 lbs and was feeling better. Now at the end of 2 months I am feeling more energetic, sleeping better and having less knee pain. I have not weighed myself recently because my knees hurt so much I could not stand on the scale appropriately and it would give me an error. I do know I am doing better though.

    The program has taught me to look at what I am eating. The program has you record what you eat and counts the calories. It gives me a range of daily calories. I like that because it does not make me feel shamed if I go above the target. I learned that it is better to be a little over the lower part of the range. I now plan what I going to eat and thinking more about what foods will fill me up with lower calories and what foods are full of empty calories. I have never looked at food this way before and I am over 60 years old and have been on numerous diets with some success, but it never stuck.

    Many times it was unsustainable, Noom is something I can keep doing so I know I will succeed and keep the pounds off. I do not feel like I am punishing myself by not eating something. If I am having a piece of birthday cake I put it the app early in the day so I eat items that will help me stay in my range. Since I am prepared for it I am more than willing to eat a small piece and be happy.

    I have also found which foods affect my body with bloating, gas and loose bowels. I found other food I can substitute for them and usually it is a food that is better for me. I love that they rate food as green, yellow and orange instead of saying DO NOT EAT THIS. I recommend this program to others who have tried to lose weight and have had problems or gained the weight back after losing it. I recommend this for people who want to control their life instead of having food and weight control them. Give the program a try, you will not be sorry. I know you will Love the Program as much as I do.

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    Noom
    Response from Noom

    Thank you so much for being part of our Noomily, Diane, and for taking the time to provide a review of your experience so far. You're doing a wonderful job embracing everything that Noom has to offer and we're so happy to hear that you feel you are creating healthier habits that are sustainable. Congratulations on your success so far and we wish you much more to come! Happy Noomin'!

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    Staff

    Reviewed Sept. 29, 2022

    After 2 babies and so many other life factors I was starting to lose hope that I could get back to my pre-parenthood sense of health and self. Then I was invited to try Noom and I took a chance on it. This is my first time tracking food for more than a day or two and it’s been simple and beneficial. The lessons are helping me to understand my relationship with food in a way I didn’t think was possible.

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    Noom
    Response from Noom

    Thanks for giving us a shot, Sarah! We love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. We are so proud of you! Keep up the great work!

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    Reviewed Sept. 28, 2022

    I have been diligently entering each meal and learning about the three groups green yellow orange. I’m trying to push most of my meals into the green area. But my weight is not really going down. I do sometimes feel discouraged. I’m hoping to chat with a one on one coach which is in the works I think.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like, Snaige. We'd love to help and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed Sept. 28, 2022

    I’m very satisfied with the Noom program. It has equipped me with knowledge that allows me to healthy lifestyle changes in the way that I eat. This includes my choices in food, the times that I eat, and the reason I’m eating when I eat. I like Noom because it doesn’t try to limit my choices it just educates me on what the better choices are.

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    Noom
    Response from Noom

    It's wonderful to hear that Noom is helping you have a better relationship with food, Richard. Keep it up because you're doing great!

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    Punctuality & SpeedStaff

    Reviewed Sept. 28, 2022

    I haven’t lost weight at a rock star speed, but as I slowly lose weight by making small changes I’ve noticed an improvement in my well-being and confidence. I think Noom’s focus on psychology helps you make mental shifts that will last a lifetime.

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    Noom
    Response from Noom

    We’re so happy to hear that you’re enjoying Noom’s psychological approach to wellness, Heidi! Slow and steady wins the race - you've got this!

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    Staff

    Reviewed Sept. 27, 2022

    This is such a great program for changing the way we relate to food and helping to build better habits. It’s my second go round and I highly recommend it. I fully expect to be successful again, and the support I receive is invaluable to finding my way back to healthy eating again.

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    Noom
    Response from Noom

    We're so happy you're finding Noom's curriculum and supportive environment helpful for your health and wellness journey, Christine! Thanks for being part of the Noomily (again)!

    Verified purchase

    Reviewed Sept. 27, 2022

    I am overjoyed with my Noom journey… I look forward to my lessons every morning and I love being part of my group. The mindful eating habit I am developing is working and my desire to exercise is strong… I am very happy! And I feel better! I am 1 month in and love it!

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    Noom
    Response from Noom

    Wow! This is exciting to read, Gwenn! We're so happy to hear how much you're enjoying your daily lessons and group. Keep up the great work building healthier habits!

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    Maintenance

    Reviewed Sept. 27, 2022

    I’ve been trying to follow all the guidelines but my weight has been stuck at this one number for over a month. I thought Noom was supposed to be different and I wouldn’t have to do restrictive dieting but so far that’s not working and I feel like restrict dieting is the only option. I’m losing motivation.

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    Noom
    Response from Noom

    We know it can be super frustrating when you're not seeing the progress you'd like, Anita, and our team would love to help! We'll be reaching out to you very soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Sept. 27, 2022

    I’m a nurse and have always eaten a healthy well balanced diet and am not overweight but am finding it increasingly difficult to maintain my comfortable right as I have aged. Was looking for new inspiration and found it with Noom. It’s so well researched and structured, really love the myth busting sustainable approach used to keep you on track and encouraged to continue even when the scales aren’t really moving!

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    Noom
    Response from Noom

    We love to hear this awesome feedback, Fabrizia! We're so happy to hear that you're enjoying Noom's curriculum and you are feeling encouraged. Keep up the great work!

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    Reviewed Sept. 26, 2022

    I have not had the best experience. I’ve lost 3 pounds in 5 weeks despite exercising more and measuring and counting everything. I don’t like that nuts and Doritos are in the same category. I have counted calories before and found success when I eat nuts but when I do in this program I end up going over in orange. I’m considering switching to a straight calorie counting app.

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    Noom
    Response from Noom

    We're so sorry that you've had a negative experience, Karen, and we certainly understand wanting to see more progress. We appreciate you sharing your thoughts here and our Support Team will be in touch soon to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed Sept. 25, 2022

    Have been using the Noom App for over a year. Though skeptical at first, this has been the first time that I have achieved weight loss without drugs or restricting food items. Noom has guided me to recognize my food habits and reason for weight Yo-Yo in the past. Great program! I can highly recommend it!

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    Noom
    Response from Noom

    We're so happy to hear that you're finding success with Noom, Ute! It's wonderful that the program has helped you to have a better relationship with food. Thank you for being part of our Noomily!

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    PriceRates

    Reviewed Sept. 24, 2022

    I've improved my health habits while using Noom but have lost only 2 lbs in 7 weeks. The human component of group chats and coaches is too impersonal for the price. The groups are too large and are not formed with consideration of life situation or individual needs.

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    Noom
    Response from Noom

    It's wonderful to hear that Noom is helping you to form healthier habits, Tessa, and we understand how frustrating it can be when you're not seeing the progress you'd like. Additionally, we appreciate your honest feedback regarding your coaching experience. We'd love to help and our team will be in touch as soon as possible to lend a hand. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Sales & MarketingOnline & App

    Reviewed Sept. 24, 2022

    I love the app and accountability that it forces me to log meals and exercise. I’ve learned from their library clips that are served up to me every morning. It’s great how I can listen or read the information. It was very confusing in the beginning because I thought my nutrition coach was some other coach. I think I may have fallen out of the system at that point because I never got any other coaching. I would like to talk/chat to someone or be put in a group with other Noomers to talk about my experience. I also went on vacation for a week and there’s no accommodation in the app for flagging vacations where I couldn’t weigh myself— Noom DID keep me aware of calories & exercise during my vacation, A huge plus!!!

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    Noom
    Response from Noom

    We're so excited to know that you're enjoying your daily lessons and the accountability that Noom provides, Bonna. We're sorry to hear about the confusion surrounding your coaching team and we'll be reaching out to you soon to help! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Sept. 23, 2022

    I really enjoy the approach that Noom takes. Coming at weight loss from the psychological side makes sense. So much of the eating, the guilt, the shame comes from old behavior and it gets in the way! Noom teaches me that I don’t have to beat myself up for slip-ups. I don’t need to fear the scale. It is so freeing not to feel shame or guilt! Thank you, Noom!

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    Noom
    Response from Noom

    Sarah, we are so happy to hear that the psychological approach the program takes has been so beneficial for you and that you're enjoying the accountability that Noom provides! Thank you so much for letting us be a part of this health and wellness journey with you. We are so proud of you! Keep up the great work!

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    Punctuality & SpeedStaffRates

    Reviewed Sept. 22, 2022

    It's nice that the lessons are bite sized each day. Not a ton of new info and not any really recipes for folks that are vegan. Wish there were more studies and science results to help push ideas. Individual coach is OK but not huge help and group coach just gives you a text of something to think about and comment on the group but not a ton of new info. Every now and again some interesting articles. I thought this was going to be more of a blueprint and it's not. App told me when I signed up that I would hit my goal weight in early Jan. Throughout the process, it's moved all the way to March and changed daily.

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    Noom
    Response from Noom

    Thank you for taking the time to give us your feedback about your Noom experience, Sandra, and we apologize for any troubles or inconveniences you have experienced so far. Here at Noom, we are always working to make our program the best it can be, and your feedback is invaluable to that process.

    We're glad to hear that you're enjoying the daily lessons and would love to work with you and are happy to go over any questions and additional feedback. Our Support Team will be in touch soon! Remember- you can always reach us at reviewsupport@noom.com if you need anything in the future!

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    Customer Service

    Reviewed Sept. 21, 2022

    While I love and am comfortable with technology, the lack of more personal connection is one of the reasons why I’m not losing the weight I am than when I was doing a different program. The other program involved daily pictures and weekly phone calls with a coach.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like, Leslie, and the desire for a more personal coaching experience. We never want our Noomers to feel this way, and we'd love to help. Our team will be in touch as soon as possible to lend a hand!

    Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Sales & MarketingOnline & AppStaff

    Reviewed Sept. 21, 2022

    I’ve had some major breakthroughs using this app. Being able to go at my own pace but also use the app more consistently than going to therapy has been extremely helpful, and some of the ideas have literally blown my mind open!

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    Noom
    Response from Noom

    Misty, your motivation and commitment are inspiring, and we're so happy that you're finding success with Noom! We also love that you're gaining tools to use towards creating a healthier lifestyle! We're so proud of you, and keep up the incredible work!

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    Staff

    Reviewed Sept. 19, 2022

    I am 82 years old and I am not sure Noom is helpful to seniors. I am doing 10k a day but am exhausted. That’s ok. I can deal with being tired but there is not a suitable workout for seniors. Doing lunges and etc is dangerous for us with joint issues and replacements. No way for me to judge.

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    Noom
    Response from Noom

    Sallyann, we are so happy to let you know that Noom can be an excellent option for anyone above 18 and a compatible device! Please know that you are already making significant progress with your current 10k workouts!

    Our app works best with starting with small goals and will adjust as you reach those goals on your way to your big goal. These goals can be what you want to work on, and you do not have to do anything you're uncomfortable with!

    Our Support Team would love to share more and will be in touch ASAP! Remember- you can always reach us at reviewsupport@noom.com if you need anything in the future!

    Verified purchase

    Reviewed Sept. 18, 2022

    I’d love to see the results Noom says is possible but I know those are based on best possible results. Love the daily accountability, reading, group and coach support plus the recipes. All the health info and how things interact is great.

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    Noom
    Response from Noom

    You have a phenomenal attitude, Bette, and we are so grateful to be a part of your journey! Stay the course and you will see results! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

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    Staff

    Reviewed Sept. 18, 2022

    I think Noom is excellent. I am striving to improve my health. By following the Noom program I learning the why of my relationship with food, and skills that will help me in my life. It will also give me more confidence.

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    Noom
    Response from Noom

    This is wonderful to read, Jeannette! We love to hear that Noom is helping you gain a better relationship with food. Keep up the great work building healthier habits!

    Verified purchase

    Reviewed Sept. 18, 2022

    This app has never actually worked the way it’s intended. All the information is incorrect and it makes me unable to trust Noom. I had a group and no longer do. Terrible experience. I am going to complain to BBB.

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    Verified purchase
    Staff

    Reviewed Sept. 18, 2022

    Helps to teach the concept of awareness with food and calories. Educational and supportive with live support and peers to connect with. The graph helps to visualize progress and sets a realistic goal. When you have a bad day the support person reaches out…

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    Noom
    Response from Noom

    Howard, you're doing a phenomenal job embracing everything that Noom has to offer and we're so happy to hear that you're feeling supported and encouraged by your coach and group. Keep up the great work!

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    Customer ServiceRefunds & PayoutsStaffTimeliness

    Reviewed Sept. 18, 2022

    I’m not losing weight. I complained and was given an article to read. I am almost to the point of wanting a refund. Information is consistent with behavioral modification but My body is not responding. Support is not responsive. I wrote message yesterday. No response.

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    Noom
    Response from Noom

    Patrick, we completely understand how frustrating it can be when you're not seeing the progress you'd like or receiving the support that you need. We'd love to help and our team will be reaching out to you very soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Sept. 17, 2022

    Although many people rave about Noom, I had a disappointing experience. After two months of hard work, I gained weight. In fact, I’m the heaviest I’ve been in my life as a result of being on Noom. On a standard diet (i.e. eating healthier and limiting treats) I typically lose 2 lbs per week. Not on Noom!! I think this program is best suited to those who are severely overweight with bad eating habits ..Otherwise you will gain.

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    Verified purchase

    Reviewed Sept. 17, 2022

    I love The articles, they make it like a fun game! The only complaint I have Is that I wish You could log food more easily and find foods that you have put in before more easily, and have the ability to switch meals. For example if I accidentally Logged my entire lunch as breakfast, I wish There was a way to move the foods to lunch without removing and reinputting them

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying your daily articles, Maggie, and we really appreciate your thoughts and suggestions regarding meal logging. We want Noom to be the best experience possible and your feedback is invaluable to that process. Thank you for being part of the Noomily and remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

    Verified purchase
    Price

    Reviewed Sept. 16, 2022

    Love it. I have learned a lot from reading my daily Noom. I would recommend to all my friends. It’s very affordable plus extremely genius knowledge imparts on its members. I’m thinking of signing up my husband because he would learn so much wonderful knowledge.

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    Noom
    Response from Noom

    We're so excited to hear how much you're enjoying your program, Tammy. We are grateful to be a part of your wellness journey and appreciate you sharing the Noom love with your friends and husband. Keep on Noomin'!

    PriceRefunds & PayoutsStaff

    Reviewed Sept. 15, 2022

    Basically a distillation of every self-help article you've read on weight loss. There's nothing new here and paying for knowledge that most of us already have is not worth what Noom charges. I found it to be completely underwhelming, corny "noomalicious", condescending and useless.

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    Noom
    Response from Noom

    We're sorry to hear that you're disappointed with Noom, M.C. We would love to learn more about your experience and will be reaching out to you soon. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Sept. 15, 2022

    I am very much enjoying the program so far. Similar to other comments I have seen from other users, the biggest issue is often the inaccuracy of the calorie counting database or lack of items in the database in comparison to other competitors.

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    Noom
    Response from Noom

    We're so glad that you're enjoying our program, Brigitte, and we really appreciate your feedback regarding what you'd like to see improved with the food database. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

    Verified purchase
    Staff

    Reviewed Sept. 14, 2022

    Excellent source for weight loss. It offers encouragement, psychological insights with a dash of humor for behavior modification, staff and fellow NOOMer support, super easy tracking elements for food consumption, Exercise and weight stats. NOOM doesn’t let you binge the program all at once but gives you small bites each day and rewards for following thru, encouragement when you need it. I highly recommend this site. I look forward to my lessons each day and have seen progress in my first month. Couldn’t do it by myself!

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    Noom
    Response from Noom

    Mary, it is great to hear that you're finding the support and success you need with Noom! Thanks for sharing the Noom love, and keep up the great work! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed Sept. 14, 2022

    Basically I have really enjoyed my experience with Noom, though it is all very American oriented and though my group coach seems nice enough, I have found the group pointless and a waste of time. There are only about 5 people who regularly post in there, they are all American, posting about US products I have never heard of, and I resent the fact we are constantly asked to share our plans there before we can continue with the next lesson. I have enjoyed most of the recipes I have tried, but again all very US, and I seriously Question some of the calorie count of the recipes, on many occasions they seem rather on the low side. On the positive side, I reached my goal weight sooner than expected, and am now trying to lose some more.

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    Noom
    Response from Noom

    Astrid, we are so happy to hear that you've found success with Noom, and we appreciate your honest feedback about your experience! Our team would like to help with any program concerns you have, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed Sept. 13, 2022

    Enjoying the easy-to-learn Noom experience. I listen to these lesson and say to myself, hey that is me, I like logging my meals (which they have made very easy) it makes me make different choices, and switch things around because I realize there is a better choice. And most of all there is no guilt ….only upbeat coaching.

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    Noom
    Response from Noom

    Sandra, we are so happy to hear that you're enjoying all the different aspects of Noom! Thank you for being a part of our Noomily! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed Sept. 13, 2022

    I have learned so much. I’m working on applying the strategies but I’m still struggling. I have lost about 50 lbs since 2012. I lost 10 lbs last year and 20 lbs this year? I’ve reached a plateau and am struggling to meet my goal by January. Prayers and your program are keeping me motivated.

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    Noom
    Response from Noom

    Deby, we are so proud of your dedication to your wellness! Keep up the great work, we know you'll continue to crush those goals! Remember, you can always reach us at reviewsupport@noom.com if our team can help with anything!

    Verified purchase
    Customer ServiceRates

    Reviewed Sept. 12, 2022

    I started out with enthusiasm as I usually do on EVERY diet program. But I wasn’t losing weight so I became discouraged. Then I completely lost interest. Now I’m trying to motivate myself to get back into it. The fact that I can not reply to your messages by text is annoying.

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    Noom
    Response from Noom

    Victoria, we know the weight loss journey can be frustrating! We're so happy to have you in the program, and we'd like to help however we can! You'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed Sept. 12, 2022

    I was hoping for much more from this but this doesn’t seem to be much better than fitness pal except fitness pal you can find many more foods and the nutritional content seems to be much more accurate with that app. On Noom, I logged oatmeal with ground flax seed one day and the analysis showed it was green, but then when I entered it again another day, it showed up as an orange food. Also the calorie content seems to be quite off on many food items and it makes it very hard to figure how how much your eating. Haven’t gotten much from my personal coach, however we were both on vacation for a little bit. We’ll see if that changes. If I had to do over, I don’t think I’d purchase this again.

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    Noom
    Response from Noom

    Kristie, we appreciate you taking the time to share your honest experience! We are so happy to have you in our Noomily, and our team would like the chance to help with any program concerns you have! We will be reaching out to you shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Staff

    Reviewed Sept. 12, 2022

    I was using the strategies like water, exercise etc before. Joined Noom to figure out what else I can incorporate to achieve my weight Loss goals. The tips are not helping me at this point. Thought Noom will help to personalize some strategies.

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    Noom
    Response from Noom

    Juliet, we appreciate you taking the time to share your experience, and our team would like the chance to help however we can! You'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Staff

    Reviewed Sept. 11, 2022

    Noom is very, very helpful. I feel more motivated to adopt new habits than I have in a very long time. Being part of an online group makes a huge difference. The reading material is very relatable to the ordinary person.

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    Noom
    Response from Noom

    Livia, it is wonderful to hear that you're finding the support you need with Noom! Keep up the great work!

    Verified purchase
    Customer Service

    Reviewed Sept. 11, 2022

    Very disappointed. No course lessons for a week. Support just says “working on it “. I was doing great then a big letdown with the technological glitch. Then I get responses from NOOM that I haven’t completed my course lessons? Very dist.

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    Noom
    Response from Noom

    Betty, we are so sorry for the disappointing experience you've had! Our team would like to look into this for you, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Staff

    Reviewed Sept. 11, 2022

    I feel Noom has helped me with my moderation of food that I consume and what types of food are best for me. I have lost weight faster on different programs but I am hoping with coming off slower it will stay off with the help of Noom.

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    Noom
    Response from Noom

    Diane, we are so proud of your dedication to your wellness, and we know you'll crush those goals! Keep up the great work!

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 11, 2022

    I really like how the program is set up and find the food analysis very enlightening and sometimes surprising esp in the orange section. In spite of trying the hardest ever on a diet, my weight loss is very slow and plateaus a lot. I will persevere.

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    Noom
    Response from Noom

    Suzanne, we love to hear that you're enjoying Noom's approach, and we're so happy to have you in our Noomily! Remember, you can always reach us at reviewsupport@noom.com if our team can help with anything!

    Verified purchase

    Reviewed Sept. 10, 2022

    Noom. I haven’t been able to focus enough on my diet to make progress with Noom. I Would like to begin keeping track of my meals. I do want to begin a structured meal plan so I can tell that I am following a plan. I want to lose weight and keep track of the cholesterol in my food. I’ve had trouble with cholesterol for years I think if I focus on cholesterol I’ll be able to keep the weight lowered.

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    Noom
    Response from Noom

    Anne, we are so grateful to have you in our Noomily! Please feel free to reach out to our support team at reviewsupport@noom.com if we can help with anything! Happy Noomin'!

    Verified purchase
    Sales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed Sept. 10, 2022

    Noom’s app gives daily lessons in weight loss. It uses “psych tricks” to teach and help you. It’s entertaining and well done. But does it help you lose weight? Not for me. Promises not kept: The exercise program is just a pdf of exercises you could do. It is not integrated into the app. The recipes are fine but again, not integrated and treated as an afterthought. The “coach” is not a coach in the sense that they are actually not allowed to give advice. My first coach would answer questions a week later.

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    Noom
    Response from Noom

    Jake, we appreciate you taking the time to share your honest feedback, as it helps us make Noom the best it can be! We always want you to find the support you need, and our team would like to help however we can! You'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    PriceValue

    Reviewed Sept. 10, 2022

    I’ve tried every diet out there with the same results. I’m paying almost $50.00 a month and I lost 1# so far. Just not worth it to me so far. I just can’t believe that I have lost 1# for $50.00 a month. In that case I’ll be broke and I’ll have lost a couple of pounds

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like, Don. We'd love to help and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 9, 2022

    Having a mobile phone based interface is quite hard for a older user like me. I would prefer to have a mobile AND a desktop web interface. The 1:1 coaching is quite low touch. My coach messages me once in few days with a sound-bite or a question. Follow is very slow. This is not what I expect from a 1:1 coaching for a service I pay $60 a month. I keep asking for resources, papers, on your website. I get nothing back. It is doled out like a big secret. Very Disappointed. I am pay quite a bit for this service. I expect more.

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    Noom
    Response from Noom

    We're sorry to hear that you're disappointed with Noom, Ram. Our Support Team would love to help and will be contacting you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 8, 2022

    I very much like the way Noom informs me about the phycology of dieting and I like the way all the fresh foods make you feel better overall, but it has been very slow going to lose the four pounds that I have lost in more than six weeks. I attribute some of that to my age and less active lifestyle. I will stick to it, fairly easy so far, to see if I can lose at least ten more pounds.

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    Noom
    Response from Noom

    We're happy to hear that you're enjoying the psychology behind Noom and you're finding success, Nore. As they say, slow and steady wins the race. Keep up the great work building healthier habits! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

    Verified purchase

    Reviewed Sept. 7, 2022

    Maybe it’s just too soon but so far I haven’t seen much weight loss. I have noticed a change in my appetite though which is nice so hopefully I start seeing progress soon. If I do start losing more weight I’d give it 5 stars.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like, Megan. We'd love to help and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed Sept. 6, 2022

    Okay, so before I dive too deep into why I really enjoy this program, I think it’s important to remember that different things work for different people. So maybe you don’t want to read the courses, or track the food, etc. so that will play into success. But for me, when I signed up for Noom I genuinely decided I had to commit as fully as I could. So I do the readings, track my food, weigh in everyday, and drink loads of water. I knew my issues with weight gain was from an unhealthy relationship with food and the belief that truly just would never be able to put the candy down.

    So I needed to be able to dig deep and get tools to navigate long term, sustainable weight loss. Which is why I choose Noom. I didn’t just want an app that would log my steps and allow me to put in my meals. I NEEDED the psychology of it to try to rewire the way my brain looks at food. So far so good! 20+ lbs down and on track to hit my goals. I still have lots of work to do but for a real mental shift, this is a great app.

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    Noom
    Response from Noom

    We love to hear that you're enjoying Noom's psychological approach to wellness and you're gaining a better relationship with food, Abbey. Twenty pounds is an awesome achievement and your Noomily is so proud! Thank you for allowing us to help you find your healthy balance.

    Verified purchase
    Sales & MarketingOnline & AppStaff

    Reviewed Sept. 6, 2022

    The app doesn't work right. The food database information contradicts the lessons. Stuff that had been tracked disappears. The "encouraging reminders" are annoying. My coach has changed 4 times. The coaches are not very responsive and have not provided any useful support.

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    Noom
    Response from Noom

    Oh, no! We're so sorry to hear that you've had this negative experience, Jennifer. This is never what we want for our Noomers and we'll be reaching out promptly to help in every way we can! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Staff

    Reviewed Sept. 6, 2022

    I started Noom a bit skeptical, but within 2 weeks I understood why so many people stayed on beyond the trial. I have learned so much about food, which has helped me change my relationship with what I eat and how I eat. I would highly recommend this app for anyone looking for a lifestyle change, whether it be to lose weight or just eat healthier. I had so many misconceptions about different foods and this has really educated me at my eyes. The coaches and readings are highly motivating which has made a big difference for me. I am down almost 8lbs in 6 weeks and I haven’t even added regular exercise to my plan yet! Listen to the advice and stick with it to see real results! I can’t imagine anyone would be disappointed!

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    Noom
    Response from Noom

    Thanks so much for taking the time to share your review and experience with us, Patricia. We love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. We are so proud of you! Keep up the great work!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Sept. 5, 2022

    This program has been great. Easy to use and navigate. Customer service is quick and super helpful. It keeps you motivated with the lessons and the obvious weight loss even when you “plateau”. I Love it and have referred several friends. With a lot of plans I have done felt grouchy about food. This allows me eat good food and still lose weight. It has also helped me get excited about exercising and counting my steps. Can’t say enough except try it. You will be pleasantly surprised in what YOU can do!!!

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    Noom
    Response from Noom

    Wow! Thank you so much for this awesome feedback, Tessi. It's wonderful to hear that Noom is helping you have a better relationship with food and is keeping you motivated. Stay in the zone!

    Verified purchase

    Reviewed Sept. 5, 2022

    So far I have lost about 10 pounds. I like the lessons Noom teaches. The suggestions are not restrictive but encourage healthier habits. I also like that there is a calorie range to aim for rather than an exact number.

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying your daily lessons and the calorie zone, James. Congratulations on your success so far and we wish you much more to come. Happy Noomin'!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Sept. 4, 2022

    This is a decent app if you have never studied or read anything related to health. As someone that followed the DASH diet when experiencing high blood pressure after giving birth, as well as taking fitness courses and psychology courses during my post-secondary education, this app is good for tracking calories; however, I do not find the psychology of the course to be all that useful or contain new information. Customer service for Noom was immensely kind and helpful, but would I recommend this app for the price it is to someone looking to lose weight? Probably not. I would recommend going to the library and getting some health and diet related books, use a fitness tracker, and download a free app to track calorie intake. Will I extend my subscription? Probably not.

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    Noom
    Response from Noom

    We appreciate you giving Noom a try and for taking the time to provide your feedback, Jordan. If there is anything we can do to help make your time with us a 5-star experience, please let us know by emailing our Support Team directly at reviewsupport@noom.com.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 4, 2022

    I was very skeptical how Noom could help me but I’ve been using it daily for a month and I am seeing big differences in my eating habits. I no longer see myself as being on a diet and restricting foods I like but try to make better choices all the time. I don’t beat myself up if I have an extra G and T or a dessert. Weight loss is slow but it’s staying off so far.

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    Noom
    Response from Noom

    We love to hear that Noom has made you more mindful of your eating habits, Gillian! As they say, slow and steady wins the race. Keep up the great work!

    Verified purchase
    Staff

    Reviewed Sept. 3, 2022

    Noom has helped me to learn discipline and empathy toward myself especially in regards to my relationship with food. My Noom lessons help me to dig deeper and understand my actions and provide hope that I will succeed in my goals.

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    Noom
    Response from Noom

    It's wonderful to hear that the psychology behind Noom and the curriculum have been so helpful for your wellness journey, Ashley. Keep up the awesome work - you've got this!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 3, 2022

    It has been a great experience trying Noom and I’ve had results quickly. Some of the responses on the chat have been quick and others have taken a bit longer than expected. The group chat is a little hard to follow with so many threads. The courses and readings are really helpful. And I actually love the quizzes. I’d like some more individualized guidance if possible..

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    Noom
    Response from Noom

    Katherine, we're happy to hear that your experience with Noom has been great and that you're finding success. We sincerely appreciate your feedback regarding your group as this type of feedback is what helps us make Noom the best it can be!

    We'd love to learn more about your coaching concerns and our team will be reaching out to you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    PriceStaffEase of Use

    Reviewed Sept. 3, 2022

    Helped me with behavior modification pertaining to my eating habits. This method for weight management is working better than any of the methods based on frozen entrees, milk shakes and snack bars that I tried. Helped me with behavior modification pertaining to my eating habits. This method for weight management is working better than any of the methods based on frozen entrees, milk shakes and snack bars that I tried. The Noom app is easy to follow. It doesn’t advocate eliminating any food groups. My experience with Noom is hard to put into words. It is a very user friendly weight loss plan. I like that the plan focuses on overall health. I’m glad that I gave it a try. The Noom weight management plan is also more cost effective compared to most of the other weight loss plans.

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    Noom
    Response from Noom

    We love this awesome feedback, Danita! It's exciting to hear that you're enjoying the program and you have developed a better relationship with food. Keep up the great work building healthier habits!

    Verified purchase
    Staff

    Reviewed Sept. 2, 2022

    I like that Noom has given me practical tools to try out and I feel that they seem to work which helps me to make them into habits. I also found the emotional vocabulary helpful. Just knowing how to describe my feelings makes them feel more valid.

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    Noom
    Response from Noom

    This is wonderful to read, Honyin! We're so happy to hear that Noom's psychological approach to wellness is helping you to develop healthier habits. Keep up the great work!

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 1, 2022

    I think this experience is going well. Is my first time doing anything like this and I am surprised that I have lost 32.2 pounds. Things are slowing down now as far as the weight loss goes and I need to continue doing what I’m doing.

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    Noom
    Response from Noom

    Thank you so much for giving us a shot, Stephen! We’re so happy to hear that you're finding success with Noom and we wish you much more to come. Keep up the great work building healthier habits!

    Verified purchase

    Reviewed Sept. 1, 2022

    I have not been able to budge any weight off in years. This is WORKING!! I am so thankful!! I am so glad my neighbors decided to try NOOM and I saw it working with them. What a blessing!! I am learning to think before I eat - think about what I am eating, if it is nutritious and why! And I have lost nearly 11 lbs since 7/4/22. Thank you NOOM!

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    Noom
    Response from Noom

    Wow! Those are some impressive results, Pam! We love to hear that Noom has made you more mindful of your eating habits. Thank you for letting us help you find your healthy balance. Keep on Noomin'!

    Verified purchase
    Sales & MarketingPunctuality & SpeedOnline & AppMaintenanceStaff

    Reviewed Sept. 1, 2022

    Overall, I’ve had a great experience using the app, working with the one on one coach, and love the reading daily. However, I feel very disappointed in the end results. While high have learned to think differently about food, I did not achieve my weight loss goals. At the onset of the program, I was very clear about wanting to lose 10 pounds within nine weeks. I have a reunion to go to next week, and that is the end of the program. I have only lost 3 pounds. And that’s not even something I can be sure about, since I have fluctuated back up to my starting weight several times during this nine week journey. This is a big financial commitment for me, as I do not work and I am a stay at home mom. I was hoping to shed all the baby weight, as I’ve tried so many other methods and not seen the scale moves. I understand that a health and wellness journey isn’t always about the scale, but for me, it means a lot.

    As I’m sure it does for other name users since we are required to have daily waiting to see the most effective results. I have done all of the things that new says would help achieve the greater success towards my weight loss goal. That is everything from daily way and only having ever missed two meals logged in because of being on the road for travel, never missing my daily reading goals, staying within my calorie budget to the best of my ability and only ever going over three days out of those nine weeks. I am a bit flustered, with myself more so than the program. Although I do feel a little bamboozled having been promised such high hopes for achieving my weight loss goal at the start of this journey and at the start of this financial and emotional and physical investment.

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    Noom
    Response from Noom

    Ashlin, we're glad to hear that you're enjoying your daily lessons and coach, and we completely understand how frustrating it can be when you're not seeing the progress you'd like. Please know that we never want our Noomers to feel as though they have been bamboozled. Our Support Team will be reaching out to you very soon to lend a hand. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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