Noom Reviews

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Edited by: Jon Bortin

About Noom

Noom is a personalized health and wellness app that provides access to coaching in your pocket. The company’s habit-changing solutions include daily lessons and progress tracking for weight loss and stress relief. The custom plans are tailored to your specific goals and needs. Noom also provides weight loss and menopause medications, including GLP-1s.

Pros
  • Community support
  • Online access to clinicians
  • Personalized plans
Cons
  • Dieticians aren’t available 24/7
  • Meal plans not provided

Noom Reviews

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    Page 8 Reviews 1040 - 1240
    Verified purchase
    Honesty & Transparency

    Reviewed Aug. 1, 2022

    I like the ability to select the amount of time I work on the lessons. I like the consistency of weighing every day and doing the lessons and the documentation every day. It’s important to engage every day and this keeps me honest.

    Thanks for your vote!
    Noom
    Response from Noom

    We are so happy you're enjoying the accountability that Noom provides, Brooke. Keep up the great! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Customer Service

    Reviewed July 30, 2022

    I’m never quite sure I’m responding to the questions on the thread… Overall it’s a very positive experience. I’m still very motivated to change my eating habits and have success at weight loss and improving overall health with the Noom support, activities, etc…

    Thanks for your vote!
    Noom
    Response from Noom

    Blanca, it is wonderful to hear that you're enjoying Noom! Keep up that motivation, we know you'll crush those goals! Remember, you can always reach us at reviewsupport@noom.com if our team can help with anything!

    Verified purchase
    Customer ServicePrice

    Reviewed July 30, 2022

    I’ve been on Noom for five weeks and have yet to lose any weight. I’m finding it grossly overpriced for what it is. The UX/UI is outdated and this feels like it’s been designed by first year nutritionist/copy writers. I think the marketing is fake.

    Thanks for your vote!
    Noom
    Response from Noom

    Mae, we are so sorry to hear about the negative experience you've had! We'd like the opportunity to help in any way that we can, and our support team will be in touch shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Staff

    Reviewed July 30, 2022

    From the very start this education has been positive and productive. Focus is just not about food intake. Plan is a complete mental and physical approach to sustaining healthier habits. Eating is a part of that of course. Learning how to eat differently and live differently to achieve a healthier lifestyle is what I’m getting out of the courses. I’ve been in 54 days and lost 20.4 lbs. with more to go. I will strongly recommend Noom to others. Excellent!

    Thanks for your vote!
    Noom
    Response from Noom

    Wow, Mikel! Congratulations on your weight loss success! It is great to hear that you've had such a positive experience, and we are so proud to be a part of your story! Happy Noomin'!

    Verified purchase
    Refunds & Payouts

    Reviewed July 30, 2022

    I am extremely happy with Noom. I had tried it about a year ago and didn’t like it, I felt it was too much tracking. However I’ve been on Noom now for a month and I’m really loving it! I feel a lot more in control of my health. I have lost 7 pounds. The only thing that concerns me is my ability to continue paying for my membership… I would like to stay a member for a minimum of one year. Thank you so much.

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    Noom
    Response from Noom

    Congratulations, Chelsea! We are so proud of your dedication to your wellness! Thanks for sharing the Noom love, and keep up the great work! Remember, you can always reach us at reviewsupport@noom.com if our team can help with anything!

    Verified purchase

    Reviewed July 30, 2022

    I am very frustrated with the food logging system. You can’t share meals with other users and modify recipes you have built. The graphics for how many calories you have left is small and hard to read. Lose it is much better at food logging. Noom has the edge on coaching.

    Thanks for your vote!
    Noom
    Response from Noom

    Mark, we appreciate you sharing your honest feedback here. Our support team would like to help with any food logging concerns you have, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed July 30, 2022

    I have lost 11 pounds in about a month. I am learning to change my relationship with food. I get to treat myself but I have added veggies and fruits to my diet. It feels like I'm adding food not subtracting.

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    Noom
    Response from Noom

    Way to go, Dotty! You are making some great progress, and we are so excited to be a part of your success! Happy Noomin'!

    Verified purchase
    Refunds & Payouts

    Reviewed July 30, 2022

    My weight graph is a horizontal line. My goal date keeps moving back and I’m 1 lb heavier than I was when I started in the beginning of June. I track, I participate in group chats and yet nothing. Most often I am within my calorie budget and still no progress. If this keeps up what is the point of paying for Noom?

    Thanks for your vote!
    Noom
    Response from Noom

    Kathy, we understand that the weight loss journey can be frustrating! Our support team would like to help in any way that we can. You will be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 29, 2022

    I first joined Noom about 2.5 years ago and achieved, in about 4 months, my target of losing 20 lbs. I found the program really changed my relationship with food in a positive way and made me more mindful of when, what and how much I ate. I kept the weight off until this winter, when I gained back about 10 lbs. I’m back on Noom and nearing my goal weight again. I think this is a great program that provides practical, science based strategies for leading a healthy lifestyle. Personal coaching and groups discussions are available if you need more support. With its reading exercises, recipes and daily food logging and weigh-ins, Noom has many tools to help you get and stay on track. It’s certainly worked for me, even if I’ve needed a little reset of late.

    Thanks for your vote!
    Noom
    Response from Noom

    Louise, we are so proud of your success and dedication! Thank you for being a part of our Noomily!

    Verified purchase

    Reviewed July 28, 2022

    I’m enjoying. It’s not that hard which I like but it’s just me willing to do it and not get depressed. Also I like that they tell me how many days I’ve looked in. I would recommend this to my friends.

    Thanks for your vote!
    Noom
    Response from Noom

    Kathleen, it is wonderful to hear that you're enjoying Noom, and we are so excited to be a part of your story! Keep up the great work, you've got this! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed July 28, 2022

    At first I was excited and it gave me a lot to think about emotionally and mentally and psychologically, but I haven’t really lost weight and I’ve been sticking to what I’m supposed to be eating and it’s made me very unmotivated and not see the point in even logging on anymore.

    Thanks for your vote!
    Noom
    Response from Noom

    Patricia, we know that the weight loss journey can be frustrating! Our support team would like to help in any way that we can, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed July 28, 2022

    I lost 45 pounds on Noom in 2019 & unlike other (many other) plans I’ve done, I kept it off for 2 years. This spring was very stressful & I felt myself reverting to some bad habits so I hopped back on Noom June 1. The program is even better than it was - super happy with it. I recommend it to anyone who’s trying to get to their healthiest self.

    Thanks for your vote!
    Noom
    Response from Noom

    Thanks for coming back to the Noomily, Janis! We're so happy to know that you've found success with us in the past and we wish you much more to come. Your dedication to your wellness is inspiring and we're honored to help you achieve your goals.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 28, 2022

    So far very pleased. Although I’m not seeing fast results I’m seeing lasting results in the end. I’m already feeling better in my clothes and skin! Finding out the psychological reasons of why I overeat, and how to overcome that is amazing.

    Thanks for your vote!
    Noom
    Response from Noom

    This is awesome news, Amy! We're so glad you're finding Noom's psychological approach to wellness so helpful. Keep up the great work building healthier habits!

    Verified purchase
    Sales & MarketingOnline & App

    Reviewed July 28, 2022

    I have been using Noom for almost 2 months. At the beginning, was exciting and weight loss what significant. I logged all my meals which made me be conscious of caloric intake. I got it to a plateau and I feel stuck. The message of the apps continues to be the same and not adapted to my new situation. The meal plan and the exercise plans functionality on the app is very poor.

    Thanks for your vote!
    Noom
    Response from Noom

    We know just how frustrating it can be when you reach a plateau, Carlos, and we'd love to help! Our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Staff

    Reviewed July 28, 2022

    I feel Noom is a good experience. No spiels or gimmicks. It’s a responsible approach to healthy living. I have learned healthy techniques to guide me into a lifestyle. These same techniques will be useful to hand down to my granddaughters. My husband and I are both benefiting from it.

    Thanks for your vote!
    Noom
    Response from Noom

    Thanks for this awesome feedback, Peg! We're so happy to be a part of your wellness journey and couldn't be more excited to hear that you feel you're developing a healthy and sustainable lifestyle. Keep up the great work!

    Verified purchase

    Reviewed July 28, 2022

    All features are good but support is lacking unless you want to group which I don’t really want to or have time to. Need a bit more accountability and maybe a goal to be set by my coach. Other than that a great app.

    Thanks for your vote!
    Noom
    Response from Noom

    We're happy to hear that you're enjoying our app and program, Rachel. We'd love to help with your concerns regarding your coach and will be reaching out to you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Punctuality & SpeedMaintenance

    Reviewed July 27, 2022

    Logging food is a frustrating experience. I don’t eat most prepackaged foods or fast food and don’t go to most of the restaurants that are logged into your system. I have to break everything down into pieces and it does not seem very accurate. I really have no idea how many calories I’m eating or if I’m really within the weight loss range. I’ve been trying your program off and on for a while and can’t seem to get it to work for me.

    Thanks for your vote!
    Noom
    Response from Noom

    We're so sorry to hear that you're finding the food logging experience frustrating, Susan, and we'd love to help! Our Support Team will be contacting you very soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    StaffRates

    Reviewed July 27, 2022

    Overall I have enjoyed using the program and I would recommend this program. However, there are some issues I do have with this program. I understand the concept between the food groups and the color codes to help however at times I think the red foods can lead one to avoid red foods such as oil and most protein while attempting to drop weight. In most people’s life—-especially in people on weight loss goals will see RED foods as bad food. The written part of your course explains the importance of not viewing any food as a bad food however your very program teaches the opposite.

    The “low fat diet” has been proven to be a poor diet choice and promotes increase triglycerides, increase cholesterol and increase diabetes risk. A balance between food groups teaches health and I do not believe your color code teaches this balance. However the written education program does talk a great deal about balance. Perhaps your dietitians and psychologist need to sit down together more often!

    I do have a concern about where you list certain foods in your color code. For example, 100 % Oats cooked is listed as a Red food except Quaker oats is listed as a GREEN FOOD. This is the same food with no difference except rating on your food scale and brand name—strange! This is a minor issues but the jokes get very old. Thank you.

    Thanks for your vote!
    Noom
    Response from Noom

    We're so happy to hear that you're enjoying what Noom has to offer, Anne, and we genuinely appreciate your feedback regarding the color classifications. Our Support Team will be in contact with you soon to help with your concerns! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Staff

    Reviewed July 27, 2022

    I love the one on one coaching. She has answered my questions with some great articles that help with a whole new way of thinking. Questions I might not ask in a group setting. I’m still a work on progress but Sarah is helping me get there.

    Thanks for your vote!
    Noom
    Response from Noom

    It's wonderful to hear that you are feeling so supported by Coach Sarah, Jody! Keep up the awesome work building healthier habits with your Noom family!

    Verified purchase
    Staff

    Reviewed July 26, 2022

    Excellent content! The coaching connections might be a bit stronger. I have lost 6 lbs and kept it off. I have more to lose but just spent a birthday part weekend with my fam so I wasn’t as “noomalicious” as usual. The program is on point and a little funny too! I WOULD recommend the program highly.

    Thanks for your vote!
    Noom
    Response from Noom

    We're so excited to hear that you're enjoying Noom's curriculum and finding success, Sandra! Thanks for allowing us to be a part of your wellness journey. If you ever have questions or need any assistance, you can always reach us at reviewsupport@noom.com. Happy Noomin'!

    Verified purchase
    Punctuality & SpeedMaintenanceStaff

    Reviewed July 26, 2022

    The psychological aspects of Noom are strong, and I am happy with this aspect of the whole system. I like thinking about YBP and other aspects of making health changes. Early anecdotal evidence from my experience suggests the Noom focus on calorie density is working for me (keeping me from being hungry). I like the Red/Yellow/Green system, it seems to work for me... I can imagine doing it forever.

    Logging foods is kind of good. I am doing it every meal every day. many foods are included. But the UX could be better. After the 100th time of entering a meal I don't want to see the little message each time I hit done. Especially when I am recording two meals and an snack all at the same time. I have to jump up and down between three levels in the interface when I move from one food in one meal to another food in the next meal. This could be streamlined into a single meal logging screen where a "cursor" indicated which meal was being added to, or foods could accordion out from under each meal heading.

    Here is my biggest complaint by far: You are asking many precious minute from each of my days in order for me to put info into the NOOM black hole. I cannot see the pattern of my own eating over time, and when I end up slipping in the evening... what did I eat that morning? (No idea!) I used your GDPR export to extract and process the data into a dashboard, but this is NOT the experience you should want for your customers! I spent more than an hour thinking thru my YBP, yet I cannot VIEW what I wrote!!! Yeah you need to fix all of this ASAP. I like my human coach some, but feel I would want to dig deeper into which of my food serve me best, but I don't think I can really do that with her. Still what should I expect for $200/yr. What I am getting in that regard is pretty good.

    Thanks for your vote!
    Noom
    Response from Noom

    We're so excited to hear that you're enjoying the science and psychology behind Noom, Dan, and your insights regarding how to improve food tracking and having a way to more logically see patterns are genuinely appreciated. We want Noom to be the best experience possible and your feedback is invaluable to that process. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed July 26, 2022

    I wish I could have designated a start date. I also am unclear how the coaching thing works. I also paid extra for a diet and still see no sign of that. There are for me a lot of pain points with this app and so far not thrilled with it.

    Thanks for your vote!
    Noom
    Response from Noom

    Thank you for reaching out to us and letting us know about this unsatisfactory experience with Noom, Scott. We definitely want to get everything sorted and answer any questions you have regarding coaching and your meal plan. Our support team will be contacting you right away to help! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed July 26, 2022

    I have thoroughly enjoyed hearing about the healthy eating tips. I think this has allowed me to change my diet drastically. I enjoy the daily lessons because they do give you something to think about and make you more aware of what your life is going through at a particular time.

    Thanks for your vote!
    Noom
    Response from Noom

    Johanne, we love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. Your Noomily is so proud! Keep up the great work building healthier habits!

    Verified purchase

    Reviewed July 26, 2022

    Noom worked out fine at the beginning. However, my weight is not really coming down as I anticipated. This is very frustrating and discouraging. I plan most of my meals and exercise but this is not giving me any great results.

    Thanks for your vote!
    Noom
    Response from Noom

    Hi, Ann! Thanks for letting us know about your experience so far. Weight loss plateaus can be super frustrating, but they are a normal process! We'd love to help and will be contacting you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Staff

    Reviewed July 26, 2022

    This is my 5th week with Noom. I have been losing 2 lbs a week. My goal is to lose 26 lbs. Noom requires daily weigh ins to help desensitize the scale. The weekly weigh in on other programs resulted in me not being careful for 4 days and then starve for three days. I am definitely less upset now when I step on the scale. If it’s up one day, I know it will go down on the next if I stick with it. I love the daily reading assignments and how the food tracking makes me conscious of the need to eat less calorie dense food.

    Thanks for your vote!
    Noom
    Response from Noom

    Your dedication to your wellness is truly inspiring, Susan! We're so happy to help you achieve your wellness goals and it's wonderful to hear that you're enjoying the daily lessons and building a better relationship with food! Keep it up because you're doing great!

    Verified purchase

    Reviewed July 26, 2022

    I already have recommended Noom to my friends. I’m convinced it is changing my life for the better. I really enjoy the program and how it is set up. I have lost 10 pounds in little over a month and I could not be happier. 30 more to go!

    Thanks for your vote!
    Noom
    Response from Noom

    Thanks for sharing the Noom love, Molly. We're grateful to be a part of your wellness journey and we're so happy to hear that you're finding success - 10 pounds is awesome progress! Keep up the great work building healthier habits!

    Verified purchase

    Reviewed July 25, 2022

    I really really like the food logging in Noom. I’m not really into the group thing. I posted a few times but don’t feel any real benefit for me with that. Think I’m better with one on one though. Overall- really great program. I’m learning a lot.

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    Noom
    Response from Noom

    Thank you for your feedback, Michelle! We're happy to hear that you're learning a lot with Noom and are enjoying the food logging features as well as your 1:1 coach. Keep on Noomin'!

    Verified purchase
    Maintenance

    Reviewed July 25, 2022

    Been at this diligently for about six weeks. No weight lost. No one seems to be able to figure how to fix this. Am eating below calorie recommendations, exercising, eating mostly green with some yellow and very little red. I’ve committed to a year but this is not encouraging.

    Thanks for your vote!
    Noom
    Response from Noom

    We completely understand how frustrating and discouraging it can be when you're not seeing the progress you'd like, Dave. We'd love to help however we can and will be contacting you very soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 25, 2022

    I enjoy the lessons and helpful hints. However it takes a day or more for my coach to respond. The groups are too large for my personal liking. I think smaller more intimate groups would be more beneficial for myself.

    Thanks for your vote!
    Noom
    Response from Noom

    We're so sorry that you have not received as much support as you expected, Tiffany, and we appreciate you sharing your thoughts here. This is definitely not our goal, as our mission is to always support our Noomers. Our team would love to help and will be reaching out to you very soon. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Punctuality & SpeedTransparency

    Reviewed July 25, 2022

    Too much information too quickly! Changing lifetime habits don’t happen because you read something - you have to be given time to change, and being bombarded by articles to read. Also, lack of practical advice - what’s red food - which could I switch to for yellow? Also, why is it red?? An explanation of this on each food would be good.

    Thanks for your vote!
    Noom
    Response from Noom

    Thank you for taking the time to give us your feedback about your Noom experience, Debbie. We would love to learn more from you and help in any way we can. Be on the lookout for a message from us very soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed July 24, 2022

    I have been on and off diets my entire life; beginning in childhood. Falling off has been my diet history. Noom has brought me just what I needed. My mindset is mindful eating, not a diet I know I can’t sustain. I can fit all of my favorites “sneak” foods into a healthy eating style. This is so freeing and allows me to feel good about myself. Thank you Noom! I’m a convert.❤️

    Thanks for your vote!
    Noom
    Response from Noom

    Vicki, we love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. We are so proud of you! Keep up the great work!

    Verified purchase
    Staff

    Reviewed July 24, 2022

    I have had countless issues with weight gain over the years and insulin resistance with a high A1C. Noom doesn’t tell you what to eat and when to eat. Instead, it slowly encourages to change how you eat and why you eat, delving into the psychology of your eating habits and the biology of your body’s hunger system. This helps you identify your pitfalls and leads you to success. It’s a gentle, long term encouragement, which has proven effective when you stick to it. Highly recommended!!!

    Thanks for your vote!
    Noom
    Response from Noom

    Thank you so much for this awesome feedback, Maria! We're so excited to hear how helpful Noom's psychological approach to wellness has been for you. Keep up the great work building healthier habits!

    Verified purchase

    Reviewed July 24, 2022

    I joined Noom 1st June at 16st 7lb. Today 24th July I’m at 14st 13lb. I’m thrilled. There’s no ‘sticking to plan’ or ‘good or bad weeks’. It’s simply about calorie deficit and improving your relationship with food. The psychology behind this has kept me ‘in the zone’. All other ways of eating are fads. Trust me, I’ve tried them all.

    Thanks for your vote!
    Noom
    Response from Noom

    Those are some impressive results, Dawn! Thanks for letting us help you find your healthy balance! Keep up the great work building healthier habits!

    Verified purchase

    Reviewed July 23, 2022

    Love, love, love Noom! The only application that works! I have lost 5 of my 10 pounds so far! The educational materials and food tracker are fabulous. I love the fun way the articles are written. I am grateful! Yay!

    Thanks for your vote!
    Noom
    Response from Noom

    Wow! Thanks for this wonderful feedback, Carol. We're so excited that you're enjoying Noom's daily articles and food tracker. Thanks for allowing us to be a part of your journey. Keep up the awesome work!

    Verified purchase
    Staff

    Reviewed July 23, 2022

    Noom mood is good for changing unhealthy patterns. I switched to Noom mood after realizing I needed more psychological support than weight loss support. I like that I’m learning new skills to take care of my brain and thought patterns. I feel like the coach support is a little vanilla and doesn’t get deep into a person’s issues. I can see how Noom wants to stay out of being a therapist but teach new skills and thought patterns but not addressing the reasons a person may have those patterns (abuse, mental illness, etc) really doesn’t serve anyone.

    Thanks for your vote!
    Noom
    Response from Noom

    We love to hear that you’re finding a more peaceful mind with Noom Mood, Kelly, and we genuinely appreciate your feedback about what you'd like to see improved with the program. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed July 23, 2022

    I have lost 1,000’s of pounds in my adult life and never kept it off. Then 2 years ago, lost 110 pounds and have struggled to maintain. I needed to address issues nothing had ever addressed before. Noom is incredible! The lessons are gradually changing my mindset and I’m very grateful!

    Thanks for your vote!
    Noom
    Response from Noom

    We're happy to hear you're finding Noom's daily lessons so helpful for your wellness journey, Debbie, and we're grateful for the opportunity to help you reach your goals. Wow - 110 pounds is an amazing achievement! Keep up the great work building healthier habits!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 23, 2022

    Produce is good. I’m not impressed with the coach. Rarely ever heard from her and on the 2 times I finally did, she just spouted a couple of platitudes instead of trying really check in on My progress or lack thereof and to offer guidance.

    Thanks for your vote!
    Noom
    Response from Noom

    We're glad that you're enjoying the program, Jan, and we're sorry to hear that you have not received as much support from your coach as you expected. We appreciate you sharing your thoughts here. This is definitely not our goal, as our mission is to always support our Noomers. Our team will be reaching out to you soon to help! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Staff

    Reviewed July 23, 2022

    The educational short lessons are helpful. What I expected was when I was struggling to have access to a coach to help me learn why. The result are the reality is I weigh more today then when I started. I have modified several things in my life and yet the result appear wrong. No clear success and yet I had so hoped this time would be different. Feel alone and a failure once again.

    Thanks for your vote!
    Noom
    Response from Noom

    Linda, we know how frustrating and upsetting it can be when you're not seeing the progress you'd like and we'd love to help in any way we can. Our team will reach out to you soon to lend a hand. Remember, you can always reach us directly at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 23, 2022

    My experience so far has been inspiring for future change.. I struggle with being comfortable in my own skin at the weight I am and Noom is really helping with me as a whole and not just losing weight goals.. I am early into my journey but it is already helping with this and making healthy changes to my future… It makes you think deeply about the choices you are making, allows you to not miss out on foods you love but to change the mindset of how you feel about it and really like the 1:1 and group coaching. So far my experience has been positive

    Thanks for your vote!
    Noom
    Response from Noom

    Kym, we love to hear that you're enjoying the program and have developed a new outlook on your eating habits. It's also wonderful to hear that you are feeling so supported and encouraged by your coach and group! Keep up the fantastic work building healthier habits with your Noom family! We are so proud of you!

    Remember, you can always reach us at reviewsupport@noom.com if you need anything! Happy Noomin'!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 22, 2022

    This experience of learning is so different from anything I’ve tried before! I’ve done programs that change the way they work so often that you cannot easily apply it for life. Then there were programs that taught me mindfulness in eating, but left my “hyper aware self” thinking I could only eat the size of my palm and that my over enthusiastic “I’m satisfied enough” message meant calorie deficit was ok. Finally there were fasting programs that took my deficit eating to another level but all which resulted in plateaus of low metabolism, exhaustion, anemia and binging when I cycled through the modes of “this is never going to work!” Noom gives me practical life learning that will sustain me after I reach my goals, tools to help me stay incentivized even when I mess up, and hope that I won’t need to ever go to extremes again to make movement toward the me I know is still inside. I have a ways to go, but I’ll get there and I’ll know how to maintain. Thanks Noom!

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    Noom
    Response from Noom

    This is amazing to read, Mary! Thank you for giving us a shot - we're so proud of your fantastic work and to have you as a part of the Noomily! We are so happy to hear that the psychological approach the program takes has been so beneficial for you. You are doing such a fantastic job embracing each aspect of the program! Thank you so much for letting us be a part of this health and wellness journey with you. Keep up the excellent work!

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    Staff

    Reviewed July 22, 2022

    What I love about Noom is that it’s primarily about healthy eating and a healthy lifestyle. It’s about your LIFE, not a diet plan. Understanding why I do what I do, and how to do better is fantastic. It’s a way of life I can maintain beyond my weight loss goal. I’m starting to get it through my head that there are no good or bad foods! I have a tribe plus a coach for support and I only reveal what I want to, but I know everyone is in the same situation and is accepting. I’m not alone! I recommend this to anyone of any weight or fitness, for any goal, or even just the goal of really knowing what’s true and reasonable.

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    Noom
    Response from Noom

    Theresa, we love to hear that you're enjoying the program and have developed a new outlook on your eating habits. We are so proud of you! Your motivation and commitment are inspiring, and we're so happy that you're finding success with Noom! We also love that you're having fun and gaining tools to use towards creating a healthier lifestyle! Keep up the fantastic work!

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    Staff

    Reviewed July 22, 2022

    I have learned a lot about habits and how to change them and about the psychology in changing my lifestyle. Many tricks have made it easier. I love how NO food is off limits so I haven’t felt deprived at all. If I have a special event coming up, I know how to budget so I can have a fun eating time as opposed to fuel eating. I have lost over 20 pounds and when I hit a plateau I know that it’s only temporary. I’m also grateful for my coach (Angela) who checks on me regularly and is available when I feel down or need help. This program has been really great for me. My daughter joined and now has added her husband and his grandmother. Thanks NOOM!!

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    Noom
    Response from Noom

    Congratulations, Lisa! We are so excited to have you and your family in our Noomily! Thank you for sharing the Noom love, and keep up the great work! Happy Noomin'!

    StaffRates

    Reviewed July 22, 2022

    I purchased the program based on the predicted results chart stating I would reach my goal in December. I have followed the food requirements, Stuck with the calorie goals, the caloric density rules, I have meet the majority the activity goals. I’ve listened to the lessons. With absolutely no results after 11 days. I’ve communicated with a coach several times. The common theme is, that I must not understand how it works. The average weight loss is 1/2 to 2 pounds a week. At that rate it would take me 18 months to reach the goal, not the 6 months that Noom projected. I agree with a previous reviewer who stated the program might work for someone that has more of an emotional attachment to food.

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    Noom
    Response from Noom

    Viki, we understand how frustrating that would be and extend our apologies for your experience. We never want our Noomers to feel this way, and our Support Team would love to help and will be in touch ASAP! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed July 21, 2022

    I wanted to lose some weight to feel healthier and better in my clothes. I didn’t want to “diet” or have to purchase meals. With Noom, there was so much helpful information about eating “normal” foods by making healthier choices. No guilt about what to eat - just informative guidance about foods. It is convenient to access and take in the information when it works best in my day. When I understand the “why” behind what I’m doing, it makes it easier for me to make healthier choices. There are also really helpful guides available to answer questions and give helpful coaching tips. The weight is not coming off rapidly but there is a definite downward trajectory, so it feels like real pounds are gone, not just water weight or weight that I can’t maintain. Best of all, the small changes I’m making over time are starting to feel good enough that I’m pretty confident I will maintain these changes long-term. Thanks, Noom developers and guides!!

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    Noom
    Response from Noom

    Ann, we are so proud of your dedication to your wellness! Thank you for letting Noom be a part of your story, and keep up the great work! Remember, you can always reach us at reviewsupport@noom.com.

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    PriceStaff

    Reviewed July 21, 2022

    I’ve really learned a lot about the mental aspect of eating. Spending time each day to better educate myself will help develop a lifetime of healthier food choices. The cost was realistic when it means no meetings or travel required. Would recommend.

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying the psychological aspect of Noom's approach to wellness, Cindy, and that you're gaining a better relationship with food. Keep up the great work building healthier habits!

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    Sales & MarketingOnline & App

    Reviewed July 21, 2022

    My experience has been very positive and I have enjoyed the interactive nature of the app. I am learning every day. I like having a coach and also reading group comments. The app supports me throughout the day. I am loosing weight and seeing it visually on the weight chart is great.

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    Noom
    Response from Noom

    Thank you so much for sharing your Noom experience, Elizabeth. We're so happy to hear that you're enjoying our program and feel supported throughout your journey! Congratulations on your success so far and we wish you much more to come!

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    Reviewed July 20, 2022

    Not thrilled with how it’s going. I don’t buy into weighing daily as it messes with my psyche since body fluctuates all the time and all I see is weight go up and down same 9-10 ounces. I feel I have so many calories to hit. I don’t always get in that good calorie zone. But I’m still trying since I still have membership for now. Hoping something changes and I start to see results.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like, Sharon. We want you to get the most out of your time here with Noom, and we'd love to help. Our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Punctuality & SpeedStaff

    Reviewed July 20, 2022

    I have lost weight with Noom. While this is the goal, my steps will not sync and my curriculum has reset to lesson 1 and I am still waiting for my guide to return my account to where I was. Frustrating.

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    Noom
    Response from Noom

    Oh, no! We certainly understand how frustrating technical issues can be and we'll be happy to help, Jeff. Our team will be reaching out to you ASAP! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Sales & MarketingOnline & AppStaffEase of Use

    Reviewed July 20, 2022

    I feel like they customized my training to me and my needs. The app is easy to use and once I got a coach they became very responsive. Positive rewards and outlooks, success stories are pertinent. Looking forward to healthier and active life!

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    Noom
    Response from Noom

    We're so happy to hear how much you've been enjoying your experience, Amy! Thanks so much for being a part of our Noomily.

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed July 20, 2022

    I have been a Noom fan for about 3 years. I originally lost 30 pounds and then have been maintaining between 20 and 25 for the remainder of the time. I learn so much about myself through the daily exercises, which has meaning beyond dieting and losing weight. Not all personal coaches are as good as I had hoped. The first was pretty good. The second was not helpful at all. and now I have a great coach. I have always like the group coaches and the community.

    Food logging is relatively easy, but there are aspects of it that are cumbersome—like always having to go all the way back to noom page when you want to revise a couple meals. I wish there were an option to copy previous meals, etc. I would also like to have fiber tracking included. Another aspect of the app that needs work is the answer boxes. If the answer is more than a few words, you can’t view the entire sentence or edit it. One ardent wish is that Noom be available across all the devices. Having to use my phone for lengthy responses is so frustrating and time-consuming.

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    Noom
    Response from Noom

    We're grateful to have you as part of the Noomily, Heidi, and we're so happy to hear that you're now with the perfect coach! We're always working to improve the app and Noom as a whole and your feedback regarding food logging, access across multiple devices, tracking features, and text boxes are invaluable to that process. Rest assured we will forward your feedback to our Product and Leadership teams for review. If there is ever anything we can do for you, feel free to email us directly at reviewsupport@noom.com.

    Congratulations on your success and for doing such a wonderful job of maintaining it! Keep up the great work!

    Verified purchase

    Reviewed July 20, 2022

    I’ve been doing Noom for about 1 month now. I’ve lost only a few pounds so far but I find that I’m making more consistently healthy food choices over that period of time. I’ve also recognized my “storm eating” and been more empowered to control those cravings.

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying Noom's psychological approach to wellness, Laura, and is helping you to be more mindful of your eating habits. Keep up the great work - you've got this!

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    Punctuality & Speed

    Reviewed July 20, 2022

    Overall my wt. loss is down. Progress is slow. Very slow. I like the fact there are no restrictions. The lessons really keep me engaged, continuing on. I’m learning a lot. I have questions and would like a one one coach.

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    Noom
    Response from Noom

    We're so excited to hear that you're enjoying your daily lessons and that you're finding success with Noom, Patricia. We can definitely help with getting you connected to a 1:1 coach and our Support Team will be reaching out to you ASAP! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

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    Reviewed July 20, 2022

    I was doing well until a one week vacation. Now I’m back home and ready to get started again. I am having a hard time. I am lost but will find a way back. It would be really nice to have some feedback..

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    Noom
    Response from Noom

    We know that it's sometimes hard to get back into the Noom groove after vacationing, Valerie, but, not to worry, our support team will be reaching out to you ASAP to lend a hand. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Reviewed July 20, 2022

    Noom is the first “diet plan” I’ve experienced whereby I’m not thinking of food all of the time. I’m learning things about myself and food as I do each lesson. I enjoy doing the lessons and one reason for this is it’s clear you all see people in a positive way. The message I hear is “You Will accomplish your goal!" I believe it too!

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    Noom
    Response from Noom

    We're grateful to be a part of your wellness journey, Teresa, and we're so happy that you're enjoying Noom's psychological approach. Keep it up because you're doing great!

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    Customer ServicePriceValue

    Reviewed July 20, 2022

    I love that I get to eat anything I want to eat. There are no restrictions. There are no limits. Noom is very much all about teaching about health and psychology in a very fun and laid-back way and leaving it up to me to decide what works for me. I didn’t want a crash diet. I wanted a lifestyle change. I want one that I will know how to “get off” the diet when this is over so I can actually keep the weight off. I am 2 months in and I’m down 11lbs. My ring fits again, and my pre-pregnancy jeans fit. 39lbs to go! I was told by a friend that I’m looking thinner already. I am never hungry. And I love that whenever I overindulge, I can say “Oh well” and keep trying. I love the forums, the coaches, the psych lessons, the chill attitude, the absolute flexibility, the base in science, and just everything about it. It is worth the money, absolutely.

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    Noom
    Response from Noom

    Thank you so much for this awesome feedback, Jennifer! You're doing a wonderful job embracing everything that Noom has to offer. Congratulations on your success so far and we wish you much more to come - you've got this!

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    Staff

    Reviewed July 19, 2022

    This has truly made me feel better about myself and taught me to choose healthier food. I have lost 10 lbs in a matter of weeks. That is AMAZING!! Hoping to continue on this journey and get to my weight goal.

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    Noom
    Response from Noom

    Those are some impressive results, Adriana! We're so happy that Noom is helping you to have a better relationship with food. Keep up the great work building healthier habits!

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    Sales & MarketingOnline & App

    Reviewed July 19, 2022

    I wish the app would let you add more than one meal at a time, without having to go out and back all the time. Not efficient. Why do it have to say fine and close then open log food again just to get to the next meal. It should just list all main meals underneath for ease of logging.

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    Noom
    Response from Noom

    Thank you for taking the time to provide your insights and suggestions regarding the meal logging feature, Denise. Here at Noom, we're working hard to improve and your feedback is invaluable to that process. If there's ever anything we can help with, please feel free to email us directly at reviewsupport@noom.com and we'll readily assist!

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    Staff

    Reviewed July 18, 2022

    I’m finally getting a handle on my overeating thanks to Noom. I want to succeed this time and Noom has several useful tools to help me along the way. My coach is available just the right amount of time and not constantly in my face. That’s my preference on how a good coach works.

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    Noom
    Response from Noom

    We're so happy you're finding Noom's curriculum and supportive environment helpful for your health and wellness journey, Jane! Thanks for being part of the Noomily!

    Verified purchase

    Reviewed July 18, 2022

    This app provides good info on the ways we see food and diet but not much in the way of solutions. I wanted to lose weight and I’m not and I don’t think I’m learning things I didn’t already know. I’d like better tools and recipes and even meal plan options to go with the psychology.

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    Noom
    Response from Noom

    Shelley, we're happy to know that you're enjoying Noom's psychological approach to wellness and completely understand how frustrating it is not to see the progress you'd like. We also appreciate your thoughts and suggestions for more tools and meal plan options. We'd love to help and our team will be in touch as soon as possible to lend a hand! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Reviewed July 18, 2022

    I just feel that so far the program hasn’t worked for me. I am a person that needs an actual guideline structure just for me. To try to do this by myself is very difficult. So for the past week I really haven’t been doing much as far as logging my meals etc. but having said that today is a new day and I’m going to try and start all over. Fingers crossed.

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    Noom
    Response from Noom

    We completely understand how frustrating it can be when you're not seeing the progress you'd like, Mary Ann. We'd love to help in any way we can and our team will be in touch as soon as possible! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed July 17, 2022

    I love this program. After being stuck on a plateau for about a year it’s been so nice finding something to help me get over that and help me even further with my healthy eating. I love how this is a restrictive diet plan but it actually teaches you how to change your habits without restricting what you eat which is what I’ve always done but it’s really nice to have the different foods categorized so you can see where they fit.

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    Noom
    Response from Noom

    Thanks for giving us a shot, Jess! We're so happy to hear that you're finding Noom to be so helpful for your wellness journey. We're honored to help you achieve your goals. Keep on Noomin'!

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    Staff

    Reviewed July 17, 2022

    I have my ups and downs but Noom has really helped including the lessons and calorie counting. I just wish so many of my favorite foods weren’t red. Things like nuts that are good for me. I also like reading about the success of other boomers. I would recommend Noom to friends.

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    Noom
    Response from Noom

    Kathleen, it's great to hear that Noom has been a helpful resource for you! We are so proud to be a part of your success! Keep up the awesome work, we know you'll crush those goals! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed July 17, 2022

    I have been using this app over a month and cannot seem to get the scale to budge. I follow all the guidelines and directions. I stay within my calorie budget and exercise daily. I would have lost 10 lbs on my own. I will lose more weight without Noom. Too much focus on the scale. I’m losing inches but Noom makes me feel like a failure with the extreme focus on the scale.

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    Noom
    Response from Noom

    Andrea, we understand that the weight loss journey can be frustrating! Our support team would like the chance to help in any way that we can, and we will be reaching out to you shortly!

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    MaintenanceStaff

    Reviewed July 17, 2022

    I was asked so many questions before I signed up. It was clear I was already eating well and exercising but I needed help with my emotional eating. I was promised I could lose weight with this and my friend did so I gave it a shot. This program is great for people who eat crappy food and don’t exercise because it teaches you how and why you should. But for the rest of us, it’s useless. I could have just downloaded my Fitness Pal and counted calories. I wanted to break my psychological eating habits. Now I don’t eat crap because I don’t want to log it. I still have all the cravings and it’s been almost 6 weeks. Also my coach is completely useless. I never hear back from her and her weekly check ins are just like an acquaintance saying hi. It’s lame and not coach-like.

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    Noom
    Response from Noom

    Mariam, we are so sorry to hear about the disappointing experience you've had. Our support team would like to help with any program concerns you have, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

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    Punctuality & SpeedStaff

    Reviewed July 17, 2022

    The reading is very helpful. Great information in short bursts and written in an entertaining format. Food logging needs significant improvement. Example: After logging a meal we should not be taken to the home page. That’s too many steps. We need to be taken back to the food meal category page (breakfast, lunch, dinner) where we can select another meal category to continue logging food. This helps especially when we are logging our full day’s meal at one time and it provides quick access to the green, yellow, red food analysis page during one-stop logging. Also, the barcode option needs significant improvement. It doesn’t allow for food color classification. Lastly, foods in bank are limited. Too many foods have to be entered manually which also takes away provision of color classification information.

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    Noom
    Response from Noom

    Lisa, it is great to hear that you're enjoying Noom's content! We appreciate the honest feedback about your food logging experience, as it helps us make Noom the best it can be! Please know that you can always reach us at reviewsupport@noom.com if our team can help with anything! Happy Noomin'!

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    StaffRates

    Reviewed July 16, 2022

    You asked me to rate my experience so here are a few thoughts. I have done many diets or eating changes over time so some of the Noom tips were not new but I have learned several new things. I have tracked every meal and every weight (except when on vacation without a scale). I have tracked exercise and underestimated calorie usage as to not overeat. The scale has moved down by only 2-3 pounds fluctuating over 2 months. I have expressed my concern that for me the minimum calories set for me is too high. My BMR calculated several times over the years is 1350-1400. Originally my Noom minimum was set higher so I lowered it to the minimum 1380. No change.

    I have worked with Fran and she says I’m doing what I should be staying within budget and category and still not any lower than the original 3ish pounds which was likely a little water weight. So my calorie limit on Noom is basically my BMR so I’m maintaining. I want this to work but for me I know the calorie deficit needs to be 900-1000 to get the weight off but I need the calorie budget categories to be split. I like the balance of green, yellow, red and the psychology of the program but I need this to work and the calorie count is just too high for me and my body to make progress. Help adjusting that would be appreciated.

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    Noom
    Response from Noom

    Vickie, thank you for taking the time to share your experience here! We are so proud of your determination, and our support team is happy to help with any program concerns you have! Please feel free to reach out to us at reviewsupport@noom.com anytime!

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    Customer ServiceStaff

    Reviewed July 16, 2022

    I really enjoy the content. Learning about the psychology of eating has been very helpful. I am developing good habits. I thought my coach would be more engaged. When I wrote directly to her about a plateau it took several days for her to respond. Her response was not very helpful.

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    Noom
    Response from Noom

    Michelle, we love to hear that Noom is helping you develop some healthy habits! Our team would like to help with any coaching concerns you have, and you'll be hearing from us shortly!

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    StaffEase of Use

    Reviewed July 16, 2022

    I am very pleased with this app! Simple to use, it helps me to make the change gradually for steady new habits. The goal coach is very nice, helpful and still positive, even when I think I’m failing, she’s there to encourage me!

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    Noom
    Response from Noom

    Isabelle, it is wonderful to hear that you're feeling supported and encouraged with Noom! Please know that you can always reach us at reviewsupport@noom.com if our team can help with anything!

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    Staff

    Reviewed July 16, 2022

    I really like Noom. The coaches are so helpful and seem to keep us abreast of new ideas, helpful hints and just plain wonderful. I have almost hit my goal but had some set backs but, due to the info I still remain.

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    Noom
    Response from Noom

    Sandi, we are so excited to be a part of your journey! Keep up the great work, we know you'll continue to crush those goals! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed July 15, 2022

    Easy to log food but some foods need more options like cup, oz., pounds, not just grams or anything else. And one you scan a food into the register, how can you take it back off like mayo. I scan it a few times but now I don’t use it anymore, I use salsa on sandwiches and salads.

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    Noom
    Response from Noom

    Walter, thank you for taking the time to share your constructive feedback here! Our team would be happy to help with any food logging questions you have! Please feel free to reach out to us at reviewsupport@noom.com.

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    Staff

    Reviewed July 15, 2022

    Noom has helped reveal thoughts and ideas I had that were preventing me from meeting my health goals. With psych tricks and simplified strategies for mindful eating, I’ve lost at least 2lbs a week since I started. I was able to use what Noom taught me on a recent vacation, and despite allowing myself a splurge each day, I gained back only 1 pound. I’ve jumped right back into my Noom routine and the scale is already moving back down. Before Noom, I would have beat myself up about the gain, but with Noom, I have the confidence to see that number and know without doubt that I will get it back down again.

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    Noom
    Response from Noom

    Wow, Alison! We are so proud of your dedication to the program! Thank you for sharing the Noom love, and keep up the great work! Remember, you can always reach us at reviewsupport@noom.com.

    Verified purchase

    Reviewed July 14, 2022

    I was introduced to Noom by some of my family friends. I was in an uncertain place when I started because I had just been told by my doctor that I was pre-diabetic. I knew I needed to take action somehow and make a change for the long run and Noom is doing exactly that for me. I’m very grateful for what this program has taught me so far and I’m looking forward to the future.

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    Noom
    Response from Noom

    We're happy you took a chance on us, Jordan, and we're so proud of all of your hard work! Thank you for being a part of our Noomily!

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    Sales & MarketingPriceStaff

    Reviewed July 14, 2022

    So I’ve been losing weight on Noom and enjoying the daily articles and stuff. But behind the scenes leaves a lot to be desired. Customer support doesn’t admit to a calorie allotment bug when there clearly is one. It tells small people they can eat over 2400 calories to be in weight loss zone. Plus, the costs that the program is for people is so arbitrary that it’s a joke. I’m quoted $148 for 9 months and my husband has to pay almost the same for only 6 months. No rhyme or reason. Plus they made him delete his account to try and get him a coupon instead of helping apply it to his existing account. So he lost all his data and progress. Just disappointing.

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    Noom
    Response from Noom

    Erika, we are happy to hear that you've found success with Noom! Our team would like to help with any program concerns you have, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

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    Staff

    Reviewed July 14, 2022

    I’ve been really enjoying the Noom app! It’s been so helpful with sticking to my calorie budget and I love all the lessons. Lately I’ve been going through a bit of a slip but Noom has helped me not go too far off! I love it!

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying the daily lessons and staying motivated, Cesia! Keep up the great work. You've got this!

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    Customer ServiceStaff

    Reviewed July 14, 2022

    I have not felt this program to be helpful for me. I have not had any success following the recommendations and when reaching out for support, the response has sometimes taken a week. I missed the cancellation date so I am continuing to try it. I would have cancelled if I could. When posting to the group I can’t locate my post. I also can’t read comments from other posts to check for advise or guidance. I don’t think it provides what it says it will. One on one coach? I haven’t received any coaching despite asking for one.

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    Noom
    Response from Noom

    We appreciate your honest feedback regarding your experience with Noom, Susan, and we definitely want to assist you further! We will reach out shortly, but please know you can connect with us at reviewsupport@noom.com at any time!

    Verified purchase

    Reviewed July 13, 2022

    I have reported this to my coach but it continues to occur. I am losing weight but days when there is no new lesson is very disappointing. Also, if I log my food as I eat each meal, when I come on to read the day’s course, all my logging is gone and I have to start all over with what I ate. I am losing weight because I didn’t accept that I would lose weight on the 1600+ calories the program assigned to me because I knew I would actually gain weight on that amount of calories. I am sticking to a healthy 1200 calorie diet and slowly losing pounds.

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    Noom
    Response from Noom

    We appreciate you bringing this to our attention, Phyllis! We definitely want to get to the bottom of what's occurring and will reach out to you soon. You are always welcome to connect with us at reviewsupport@noom.com in the future!

    Verified purchase
    Customer ServiceSales & MarketingOnline & AppStaffRatesTimeliness

    Reviewed July 13, 2022

    I have made good progress in my weight loss using Noom. The daily lessons keep me interested and the daily weighing keeps me motivated. When I have had problems with the app or my plan, customer service and the Noom guides have helped the same day. Highly recommend this program.

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    Noom
    Response from Noom

    We're so happy to hear that you're staying motivated and finding success while using Noom, Colleen! We are rooting for you every step of the way!

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    Sales & Marketing

    Reviewed July 13, 2022

    The support/group support has actually been a demotivator for me and likely why I have disengaged. I found it maddening that support always gives unhelpful canned answers. (This includes the 1:1 support). I hated it and it made me angry and frustrated. Noom shouldn’t advertise a feature they overpromise and underdeliver on.

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    Noom
    Response from Noom

    We appreciate your honest feedback regarding your experience with our coaching team! We will reach out to you shortly to assist you further. Remember, you can always reach us at reviewsupport@noom.com in the future!

    Verified purchase
    Staff

    Reviewed July 13, 2022

    So far my Noom mood experience has been great. My coach has been very supportive. The daily lessons are helpful and inspirational and I look forward to them each day. The activities are helpful for the most-part, and even though I don’t always complete the daily activity everyday I can always go back to my tool belt and use them whenever I need to!

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    Noom
    Response from Noom

    We’re so happy to hear that you’re enjoying your journey with Noom, Terina! Keep up the amazing work!

    Verified purchase

    Reviewed July 12, 2022

    I find the program hard to navigate at first. The coaching is good but I find that they have a generic answer for your questions. It seems to always be, "Let's look at this next week or ask your group." It would be great to have more extensive list of the categories with actually brand names so when grocery shopping you don't have to scan everything wondering what category it may fall into.

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    Noom
    Response from Noom

    Thank you for your feedback and suggestions, Brandi! We want Noom to be the best experience possible and your feedback is invaluable to that process. We're sorry to hear that your coaching experience hasn't aligned with your expectations and we'd love to help in any way we can. Our team will be contacting you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed July 11, 2022

    I am in my 50s, married for 20 years with 3 children. My eating habits have changed through the years and my weight has increased; although, my physical activity has always remained high. I really needed help changing my eating habits back to what they had been in my 20s. I’ve found Noom to be very educational on why People slip into these bad habits and helpful at giving lots of advice on forming good habits. I’ve lost over 10 lbs in less than a month, and I am looking forward to losing the rest, but mostly I am happy to be mindful of my eating habits again and feeling healthy.

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    Noom
    Response from Noom

    Carol, we love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. Congratulations on your success so far and we wish you much more to come! Happy Noomin'!

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    Reviewed July 11, 2022

    I’ve lost and gained the same 15 pounds 6 times in the last 12 years. Since I joined Noom 6 weeks ago I’ve started to really internalize the “psych tricks” and apply the super well-done lessons in real life. I’m learning from my daily weigh-ins and food logging without beating myself up when I “slip up”. And I’m almost halfway to my weight loss goal.

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    Noom
    Response from Noom

    We love to hear that you're finding Noom's psychological approach to wellness so helpful, Christine. Keep up the great work building healthier habits! You've got this!

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    Customer ServicePunctuality & Speed

    Reviewed July 11, 2022

    Noom is going okay… it’s much more independent than I realized it would be. I requested a coach and she writes maybe once a week but asks a question and when I respond I have to wait a week for another response. I think I expected more accountability and direction.

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    Noom
    Response from Noom

    We're sorry to hear that you're disappointed with your coaching experience, Shawnna. We would love to help in any way we can and our Support Team will be contacting you soon. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Sales & MarketingOnline & App

    Reviewed July 10, 2022

    Although I like the Noom program, I don’t have an assigned group to share my experiences. The app keeps stating that they will assign me, that was over a month ago. Does my Noom subscription come with an assigned group?

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    Noom
    Response from Noom

    Oh, no! We're so sorry to hear this has happened, Johannah! We'd love to help you find your group and our Support Team will be in touch ASAP! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed July 10, 2022

    The approach works for me - daily online ‘lessons’ to help keep you motivated, a great food tracker, online coaching and support group. It’s an effective and sustainable program, I trust the psychology and approach to food, nutrition and calories to support healthy weight loss.

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    Noom
    Response from Noom

    Thanks for this wonderful feedback, Nemone! You're doing a fantastic job embracing each aspect of the program and we're excited to hear that you feel you're developing a sustainable lifestyle. Keep up the great work building healthier habits!

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    Punctuality & Speed

    Reviewed July 9, 2022

    I’ve been doing Noom for about 8 weeks, and it has been great so far. It’s easy to log my meals, and I enjoy all the reminders and funny prompts. I’m also enjoying the coursework. I’ve lost about nine pounds, and I feel better too.

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    Noom
    Response from Noom

    We're honored to be a part of your wellness journey, Debbie, and we're so happy to know that you're enjoying the program and finding success. Keep up the great work building healthier habits!

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    Staff

    Reviewed July 9, 2022

    I am loving the healthy changes I am making with Noom. The articles are extremely helpful and I appreciate my one on one coach. I am making life long changes…I’m not “on a diet”. I’m down about 12 pounds in 5 weeks, and I feel better!

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    Noom
    Response from Noom

    Those are some awesome results - congratulations on all your hard work, Susan! We're so happy to hear that you're enjoying Noom's curriculum and supportive environment. Keep on Noomin'!

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    Staff

    Reviewed July 8, 2022

    I really don’t feel anyone cares. You don’t have any encouragement. I’m so behind. All I get asked is what do you think if I knew I wouldn’t ask…still not impressed. If I could go forward more days than one would be nice also.

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    Noom
    Response from Noom

    Susan, we are so sorry to hear that you've had this disappointing experience! Our team would like the chance to help in any way that we can, and you'll be hearing from us shortly!

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    Reviewed July 8, 2022

    I think my experience is way better the second time around. I like the reminders and the coach. I wish the food tracking were a bit easier. If I could scan in barcodes or customize the portions more, also you have recipes but not sure how to put those foods into the tracker.

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    Noom
    Response from Noom

    Thanks for giving us another try, Linda! We're so happy to hear that you're enjoying your experience. We can help with the barcode and recipes and will be contacting you soon. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

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    Maintenance

    Reviewed July 8, 2022

    Cognitive Behavioral Therapy for weight loss and maintenance - it really works. I’m a psychologist by training and love how this course is organized. I appreciate the evidence-based approach without being stiff or too clinical. I am down 12 pounds in my first month and can tell this is a sustainable approach that will continue to work as long as I follow the principles I’m learning. I’d recommend this program to anyone.

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    Noom
    Response from Noom

    Thanks so much for sharing your review and congratulations on your success so far, Joseph! We're very happy to know that you're enjoying Noom's psychological approach to wellness and you feel you've found a sustainable lifestyle. Keep up the great work building healthier habits!

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    Sales & MarketingPriceOnline & AppEase of UseValue

    Reviewed July 8, 2022

    I find the app easy to use and it’s a convenient way to track meals, exercise and water. Having the app available makes me be accountable to myself. I am enjoying the lessons. I feel that for me it’s worth the money I paid. Highly recommend.

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    Noom
    Response from Noom

    We've very happy to hear that you're enjoying the accountability that Noom provides and find the app easy to use, Beth. Keep on Noomin'!

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    Reviewed July 7, 2022

    I have been on the NOOM program for 5 weeks. During this time I have learned about food, types of eating, strategies to assist in food choices and having a coach to assist in the program. I have lost 18 lbs in my journey to a healthier me.

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    Noom
    Response from Noom

    Eighteen pounds is an awesome achievement, Cheryl - your Noomily is so proud! Keep up the great work building healthier habits!

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    StaffRates

    Reviewed July 7, 2022

    Noom is really working out well for me. I have lost 12 pounds in 5 weeks. The concept of caloric density has been one of the most helpful for me in understanding effect of food on my body, and Noom’s color-coding of foods simplifies that (although the database has some inaccuracies which I can forgive given the multitudes of food out there). Logging my food, while a bit of a nuisance, is helpful with portion control which was one of my issues. I read my Noom content in the morning after weighing myself, and that gets at the psychology as well as physiology behind eating. I found the information about hormones interesting. The quizzes are fun! Easy and they check understanding. On the whole, a positive experience so far. Noom has made me more mindful about my eating.

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    Noom
    Response from Noom

    Those are some impressive results, Jen! We're so happy to hear that Noom is helping you to be more mindful of your eating habits. Keep it up because you're doing great!

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    Punctuality & Speed

    Reviewed July 7, 2022

    Noom makes so much sense, it’s the first “diet” that’s not a diet at all but a slight modification of your lifestyle that is doable over the long haul. With Norm’s advice about the psychology of eating and information about caloric density of various foods, it’s easy to make wiser choices -from now on- because you’ve learned it! The key is that no food is off-limits or “bad”, just more or less calorie dense so once you gain knowledge about the foods you like and commonly eat you can make small shifts in the quantities. In reality, it’s doesn’t take much. A small change over a long period has huge results. This is a long game plan, something that can be maintained for life, not a do-it-quick deal. I never go hungry, I never feel deprived. Yet it’s working. The education makes all the difference.

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    Noom
    Response from Noom

    Wow! That was wonderful to read, James! We're so happy you're finding Noom's psychological approach to wellness so helpful and it's helping you have a better relationship with food. Keep up the awesome work!

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    Staff

    Reviewed July 7, 2022

    I know for me that my issues with weight are completely dependent on the way I relate to and feel about food. I KNOW what the right choices are, but for various reasons, I often make poor choices. I know I need help to reframe how to think about what eating means for me. It’s not a knowledge problem, for me it’s an issue of cognitive dissonance. Noom is helping me retrain my brain to so I stop the self-sabotage and choose health for myself. Thank you NOOM! You’re exactly what I’ve been needing!

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    Noom
    Response from Noom

    We're so excited for you, Martha! We're honored to be a part of your wellness journey. Keep on Noomin'!

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    Staff

    Reviewed July 7, 2022

    I am so grateful for Noom. Initially, in the first 3 weeks I wasn’t losing weight and I was frustrated. I wanted to be told what to do and what not to do. I wanted more specific guidance for me - like, hey I see that you logged this in food for the past couple days, you may want to try less of this and more of this. I finally realized I had the power to choose and then I started seeing progress on the scale. I am so grateful for Noom!

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    Noom
    Response from Noom

    You're on your way to being a Noom Master, Melissa! Thanks for sharing this feedback. We're so happy to hear that you're now finding success with the program and we wish you much more to come. Keep up the great work building healthier habits!

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    Staff

    Reviewed July 7, 2022

    Positives - daily psychology is amazing. Things that could be better, being able to turn off your exercise calories, knowing the breakdown of protein/fat etc. in food you are consuming, having a personal coach that really invests time in helping you. Groups are very US, talk about US holidays etc. Not very global.

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    Noom
    Response from Noom

    We're so happy you're enjoying Noom's psychological approach to wellness, Shona, and we greatly appreciate your feedback regarding being able to turn off calories earned from exercise, having macronutrient breakdowns, and the group dynamics. We can certainly help with your coach and will be in touch soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Customer ServiceRatesHonesty & Transparency

    Reviewed July 6, 2022

    Honestly, I like the articles (though I’m glad they’ve stopped with the success stories. I’d say make those optional). It’s interesting to learn (even though they are sometimes contradictory. I think you guys do a good job of being multi cultural. I do kinda feel like it started at a beginner level when I’m not really a beginner. But maybe an anomaly? I was already doing meal prep (though now I think more about what I prep) and needed the impetus for the exercise. I think the Noom coaches are sick of me asking specific questions they can’t answer because most of the responses I get back are vague non answers. Overall I think this has been useful in terms of forcing me to do the things I know I have to do to lose weight by holding me accountable.

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    Noom
    Response from Noom

    Maddie, we're so happy to hear that you're enjoying what Noom has to offer and your honest feedback about what you'd like to see improved with the curriculum and coaching is sincerely appreciated. Please know that we will never tire of questions, so keep them coming - we're here for you! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

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    Transparency

    Reviewed July 6, 2022

    I couldn’t be more pleased! Thought I knew all there was to know about the science and psychology of overeating, but Noom - in bid sized daily reading - teaches me things I didn’t know and reinforces I knew but forget or ignore. My first individual coach was a dud, but I requested a change (no explanation required) and her replacement is terrific. Group coach and group’s postings consistently interesting/provocative. Logging meals, water, exercise, and weight is a cinch.

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    Noom
    Response from Noom

    We're so happy to hear that Noom's curriculum and supportive environment are so helpful for your wellness journey, Brenda. Thanks for allowing us to help you find your healthy balance.

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    Customer Service

    Reviewed July 6, 2022

    My calorie target was set extremely too high. I told my coach and she assured me that it was fine on 2 occasions. I reached out to support and only got copy and pasted unhelpful responses. Finally my coach got a clue and tells me there’s a glitch. By now I’m discouraged, unmotivated and disappointed. I’ve been stuck at the damn weight because of this glitch, that still isn’t fixed.

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    Noom
    Response from Noom

    Camira, we know just how upsetting and frustrating this technical issue is and it's definitely not the experience we want for our Noomers. Our team is more than happy to help and will be reaching out to you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Customer ServiceStaff

    Reviewed July 6, 2022

    I really thought the coach would be more involved and helping. I hardly ever hear from my coach. I just keep reading the article daily when I can and just keep on trucking. Weight loss has always been a struggle but I heard such good things about Noom so I thought I would give this a try.

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    Noom
    Response from Noom

    We're so sorry that you have not received as much support as you expected, Kristen, and we appreciate you sharing your thoughts here. This is definitely not our goal, as our mission is to always support our Noomers. Our support team will be reaching out to you soon to help! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    StaffRates

    Reviewed July 6, 2022

    NOOM has been a great experience so far. The weight is coming off at a reasonable rate and I am amazed at how good I feel. No more stomach issues, twice as much energy, sleeping better, and decreased cravings. I love the psychology behind this program.

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    Noom
    Response from Noom

    Wow! This is awesome news, Linda! We're so happy to hear how beneficial Noom has been for your health and wellness journey. Keep up the awesome work!

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    Reviewed July 5, 2022

    So far in 8.5 weeks, I have only lost 3#. I am following everything, logging foods, drinking 120 Oz of water a day, walk 1-2 miles a day, as well as listening to my coach. I am learning great new eating habits, but just cannot lose pounds or inches.

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    Noom
    Response from Noom

    We're happy to hear that you're developing healthier eating habits, Teresa, and we completely understand wanting to see more progress. We'd love to help and will be in touch soon to lend a hand. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Reviewed July 5, 2022

    I don’t think Noom is working for me. I follow my calorie intake, meet my step goal almost everyday and I am not losing any weight. I find it hard to believe that I have plateaued from the start. I don’t know what to do.

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    Noom
    Response from Noom

    We know it can be very frustrating to not see the progress you'd like, Kelley, and our team would love to help. We'll be reaching out to you very soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Reviewed July 5, 2022

    I’m pleased that I am losing weight but I do not have a lot of internet experience so I haven’t been able to contact anyone to ask questions. I have diabetes and have needed some advice and I have Covid for three weeks and just got another positive test report. I’ve been in bed or sitting most of the time.

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    Noom
    Response from Noom

    We're happy to hear that you're finding success with Noom, Debra, and we completely understand how frustrating it can be when you're not getting the support that you need. We'd love to help and our team will be in touch as soon as possible to lend a hand!

    You can always reach us at reviewsupport@noom.com if you need anything in the future. We wish you a speedy recovery!

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    Punctuality & Speed

    Reviewed July 4, 2022

    I have been using Noom for 5 weeks. Each day I learn new things about myself. My weight loss has been coming off at the right speed to be successful. Their personal attention could be better. Just be prepared to be your own supporter.

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    Noom
    Response from Noom

    We're happy to know that you're learning new things and finding success, Deborah. We also appreciate your feedback regarding improving the personal attention that you receive. Please remember, you can always reach us at reviewsupport@noom.com if there is anything we can do to help you along your journey.

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    Reviewed July 4, 2022

    I love this Noom for the the lessons, explaining situations, tricks and tips & for the psychological love! I’m still struggling but at least bits and pieces of me are more aware due to the learnings. My coach is a wonderful asset to my success.

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    Noom
    Response from Noom

    We're so happy you're finding Noom's curriculum and supportive environment helpful for your health and wellness journey, Marney! Thanks for being part of our Noomily!

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    Customer ServicePriceRates

    Reviewed July 4, 2022

    The content is great but I really joined for the accountability of a coach. I should’ve known the price is too good to be true, but it’s near impossible to have a live conversation with my coach - every response is delayed (sometimes by multiple days). It’s pretty unmotivating.

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    Noom
    Response from Noom

    We're so sorry that you have not received as much support as you expected, Julie, and we appreciate you sharing your thoughts here. This is definitely not our goal, as our mission is to always support our Noomers and our team will be contacting you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Punctuality & SpeedStaff

    Reviewed July 4, 2022

    I love Noom and the psychological lessons you receive about eating, food and a healthy lifestyle. The food tracker is easy and group chats help you feel like you’re not alone in this journey. However, it’s too fast. The lessons are one day after another and it’s been less than 24 hours to put into practice what you learned from the day before. I feel overwhelmed and need at least a few days to practice what I learned. It gets to the point where too much information and I am just going through the motions to get through the lessons and eventually I feel like quitting. There should be an option to slow things down. One lesson per week. Really have the opportunity to practice the lesson and develop healthy habits. Also there should be an option to log your steps manually. I walk a lot at work and can’t have my cellphone with me to count my steps.

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying Noom's curriculum and supportive environment, Danielle, and we really appreciate your thoughts about how the program is delivered. Our Support Team will be in contact soon to learn more about your experience and help with your steps inquiry. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Reviewed July 4, 2022

    Not doing well. I’m not losing weight although I’m trying hard. Walking a lot. Cut down on food but not seeing anything on the scale. What is wrong with me. I’m so frustrated and unhappy. I thought this would make a difference.

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    Noom
    Response from Noom

    Lesley, we totally understand how frustrating it can be when you're not seeing the progress you'd like and we'd love to help in any way we can! Our Support Team will be reaching out to you soon to lend a hand. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Reviewed July 3, 2022

    I really didn’t think it was possible for me to lose weight because of my age and because my joints interfered and kept me from strenuous exercise. I’ve dieted my whole life: Keto, Mediterranean, shots, Weight Watchers, Overeaters Anonymous….I could lose weight for awhile but always gained it back. And always felt deprived. NOOM is the most effective diet I’ve ever tried. It’s not really a diet at all but an ongoing way of life. I’ve lost weight, I’m comfortable and not feeling deprived at all. NOOM offers daily support and a group of people with whom to interact if you choose. It’s also let me lose weight that I never thought I could at my age.

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    Noom
    Response from Noom

    We can see that you've had quite the journey, Melinda, and your dedication to your wellness is inspiring! We're honored to help you achieve your goals and wish you much success! Keep on Noomin'!

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    Reviewed July 3, 2022

    I have never tried or wanted to try a diet. I was not and am not willing to give up my sweets (esp ice cream), carbs (love bread, pasta & pizza) or anything else I feel like eating. I have developed new useful habits and have a new relationship with food. I followed the the guidelines and have lost 15 lbs since Mother’s Day 2022. I will use these tools for the rest of my life.

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    Noom
    Response from Noom

    Thank you so much for giving us a shot, Traci- we're so proud to have you as a part of the Noomily! We're happy to hear that you're finding Noom's approach to wellness sustainable for your lifetime. Keep up the great work building healthier habits!

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    Staff

    Reviewed July 1, 2022

    It feels good to be back in the Noom routine for a second summer to guide me with a refresher course while I lose 15 more pounds. Last summer I lost 30+ and maintained through the academic year. This time it’s a slower process but Noom is reminding me how and why plus all the helpful tips to successfully navigate.

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    Noom
    Response from Noom

    Terry, we are so excited to have you back in the Noomily! Thank you for letting us be a part of your story, and keep up the great work! You've got this! Remember, you can always reach us at reviewsupport@noom.com if you need anything!

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed July 1, 2022

    I’m learning about myself. Not always in a good way, but it’s honest. I miss my young body that processed food (and emotions) at lightning speed. I’m over 50 now and I have a different body that’s not in sync with how I feel most days. I started to eat to feel better. It’s become stressful, which makes me want to soothe myself with food. You understand my problem. Just reading a few min a day gives me “food for thought”. It’s helpful to read something that I identify with and then be given a path to take to help correct the behavior. I’m thinking before I eat more and more. This whole comfort food, clean plate club, don’t be wasteful and forced to skip meals upbringing I had is a lot to unravel but I feel like it’s becoming clearer. Plus, the writing in Noom has some humor. I appreciate that.

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    Noom
    Response from Noom

    Lisa, we are so proud of your dedication, and we know you'll crush those goals! Please know that you can always reach us at reviewsupport@noom.com if our team can help with anything! Happy Noomin'!

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    Customer ServicePunctuality & SpeedMaintenance

    Reviewed July 1, 2022

    I was very clear with my goals - I wanted to lose weight. Noom put me on maintenance mode and for weeks I was maintaining and not losing. I am so upset!!! I lost time. And I do not like my coach. He is very civil but takes forever to get back to me and just says it’s not his fault it was on maintenance - I want a new coach, please.

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    Noom
    Response from Noom

    Sasha, we are so sorry to hear about the disappointing experience you've had! Our team would like to help in any way that we can, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

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    Staff

    Reviewed June 30, 2022

    My coach is great. She has some helpful hints and continues to cheer me on. I haven’t lost most yet, but I am working on it! I love the humor in the readings and the psych tricks are helpful. I am just beginning my journey with Noom.

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    Noom
    Response from Noom

    Welcome to the Noomily, Patsy! We are so excited to have you in the program! Please know that you can always reach us at reviewsupport@noom.com if our team can help with anything! Happy Noomin'!

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    Customer Service

    Reviewed June 30, 2022

    So for it has been an eye opener. When you hear the word diet, there is a negative connotation. Not with Noom. I can eat whatever I want. Noom teaches me to have an entirely different attitude about food. The daily lessons and mixing in the quizzes, only reinforces what you learn. The Noom program has taught me about the highs and lows of weight loss. So far, so good.

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying Noom's psychological approach to wellness, Michael, and it's changed your relationship with food. Keep on Noomin'!

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    Reviewed June 30, 2022

    I’m disappointed in my progress! Initially I lost weight (water?). I’m facing health issues according to my Drs if I don’t lose weight! So I am trying! I was using Keto diet and had issues with it and medication! Having had cancer last year has changed a lot of things, I used to like broccoli for example, but since Radiation therapy, I find it repulsive! I feel I need a stronger guideline as to calories and meal planning. My life is depending on it!

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    Noom
    Response from Noom

    We're so sorry to hear about your cancer diagnosis, Christine, and we completely understand how frustrating it can be when you're not seeing the progress you'd like. We'd love to help and our team will be in touch as soon as possible to lend a hand!

    Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed June 30, 2022

    I have struggled for years. Dieting every diet there is. Noom helped me work on my relationship with food and change my life. No more dieting. Just living my best life in a healthy well balanced lifestyle. I still have weight to lose but it doesn’t seem like such a struggle now!! I’m not struggling my mental war anymore with food thanks to Noom!!!!

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    Noom
    Response from Noom

    We love to hear this wonderful feedback, Sherry, and we're so happy to help you achieve your goals! It's great to hear that Noom is helping you have a better relationship with food. Keep it up because you're doing great!

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    Honesty & Transparency

    Reviewed June 29, 2022

    Honestly, after being on and off of every diet trend and new miracle pills (or new drink cleanse) I became discouraged with my weight gain. I realize getting older comes with unfortunate side effects, but feeling ugly should not be one of them. I loathe feeling uncomfortable in my skin. My 2 friends and I were all in the same discouraged place. “Let’s just try Noom together!”

    We are coming from 3 different stages in life. We are also walking this course at our own pace. Wow. It’s clearly transforming us from the inside. I thought I had an idea of what I was going to learn about myself. This course so far has magnified what I never realized. Learning about my unconscious habits is such a massive healing to my relationship with food! I love food. I didn’t want to quit bread, or sugar, salt… etc. And luckily, I didn’t have to. I’m just changing the what/ when/ and why. I look forward to these next months and see the results that have as I implement these healthy and small adjustments.

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    Noom
    Response from Noom

    Wow! This was awesome to read, Tonya. We're so happy that you and your friends are enjoying the program and developing a new and better relationship with food. Keep up the great work - you've got this!

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    Reviewed June 29, 2022

    I highly recommend Noom - smart, gentle, un-intrusive, perfect for me. I was hoping this would work but didn’t have high expectations. I have tried OA, FA, Weight Watchers, all the groups. I just thought “what the heck, I’m not losing my Covid lbs any other way” and signed up. So simple! All of my previous efforts paid off. Noom leveraged increased awareness, useful habits, self knowledge. Very happy with Noom!

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    Noom
    Response from Noom

    Thanks for giving us a shot, Sarah! We're so glad to hear that you're enjoying Noom's approach to wellness. Keep up the awesome work building healthier habits!

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    Tech

    Reviewed June 29, 2022

    Initially I never had any contact from my coach and I cancelled but came back because I really need to lose. I have a great coach, Brian. I hit the menopausal plateau, finally having a few pounds off and I am eating better. More importantly I am feeling better.

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    Noom
    Response from Noom

    We're so sorry there was a lack of communication with your first coach, Jennifer, as that's never what we want for our Noomers! We're excited that you gave us a second chance and Coach Brian is there to support you. Congratulations on your success so far and we wish you much more to come!

    If you ever need anything in the future, feel free to email us at reviewsupport@noom.com. Happy Noomin'!

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    Staff

    Reviewed June 28, 2022

    I am having trouble staying within the green and yellow foods. I find that the point system was easier for me. Weight lose has been up and down. Don’t like the idea of weighing every day. I get discourage when I lose one day the next gain it back. I do a lot of social and family activities that doesn’t help with my new program. Hard to eat healthy at these functions.

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    Noom
    Response from Noom

    Thank you for taking the time to give us your feedback about your Noom experience so far, Sabina. We know weight fluctuations can be quite discouraging, but keep in mind that this is a normal process. If you have questions or if there is anything we can do to help, please feel free to email us at reviewsupport@noom.com. We're here for you!

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    Staff

    Reviewed June 28, 2022

    Have been at it for about a month and have lost 3-4 pounds. Really enjoying the lessons, and the tone of the lessons, too. Encouraging with good humor. I sometimes message the guides and get reassuring input. Things are going well so far.

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    Noom
    Response from Noom

    We love to hear this awesome feedback, Joy! We're so happy to help you achieve your goals and wish you more success to come!

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    PriceRefunds & PayoutsMaintenance

    Reviewed June 28, 2022

    My calorie budget is broken. It says I should be eating over 3200 calories a day. I’ve worked with tech support and they’ve verified it is a bug. I just feel like I can’t properly hit my goals if the budget is completely wrong. That’s what I’m paying Noom for, so I don’t feel I’m getting my money’s worth.

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    Noom
    Response from Noom

    We completely understand your frustration here, Tony! Please rest assured that we are working diligently to find a resolution as quickly as we can. If we can assist with anything else in the meantime, please shoot us an email at reviewsupport@noom.com and we'll be happy to help!

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    Staff

    Reviewed June 27, 2022

    I have been using Noom for about 2 months now and have been very pleased with my Coach and Team. I was a little skeptical at first, coming from another program and trying to lose weight on my own. I love the lessons! They are very informative and really make a lot of sense. Very pleased overall

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    Noom
    Response from Noom

    Jane, we're so happy to hear that you're enjoying Noom's curriculum and you find your coaching team so helpful for your wellness journey. Keep on Noomin'!

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    Reviewed June 27, 2022

    I enjoy some of the Noom material but find that the program doesn’t foster healthy eating and can cause a lot of stress and anxiety about food choices. Nutrients aren’t tracked and there is no instruction about meeting your requirements with a restricted calorie intake. Like a lot of others the experience started fine and got progressively more stressful until it was upsetting.

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    Noom
    Response from Noom

    We're glad to hear you're enjoying some of the program, Kelly, but we definitely don't want to be a source of stress and anxiety and we're sorry to hear this has happened. Our team would love to learn more about your experience and help in any way we can and will be reaching out to you soon!

    Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    CoverageRefunds & PayoutsBilling

    Reviewed June 26, 2022

    Was suppose to receive a scale. Have not received it yet. Just now connecting with my coach. Have no idea if I’m supposed to be paying for Noom or if my insurance covers it. Have received no correspondence or bill. Red, green, yellow foods is a bit of a learning curve. Exercising seems to add more possibility of calories each day, but what’s the formula?

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    Noom
    Response from Noom

    We understand your concerns with your scale, insurance, and the program itself, Bobbi, and our team will be happy to help! We'll be reaching out to you ASAP to lend a hand. Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed June 26, 2022

    The program gives information, training, and guidance to adopt a healthy diet and a psychologically sound approach to eating. It focuses on changing habits and incrementally making long term changes. There are group chat rooms for peer support and private coaching for tailored advice. I aim to continue my subscription at least 3 months until I’ve met my desired outcomes, because I also want to have the experience of using Noom to maintain good habits past the goal that is currently my main source of motivation. I have already been recommending the program to friends and family.

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    Noom
    Response from Noom

    We're so happy you're finding Noom's curriculum and supportive environment helpful for your health and wellness journey, Jason. We're so happy to help you achieve your goals!

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    Sales & MarketingPriceOnline & App

    Reviewed June 25, 2022

    Noom is an incredible app that simplifies psychology and dieting in a non-threatening way. I’d recommend it to those who have lost faith in the oversaturation of diet products in the marketplace. It’s substantially cheaper and more effective. Most people that have used the app sing its praises for ease of implementation.

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    Noom
    Response from Noom

    This is wonderful news, Eddie! Thanks so much for taking the time to share your review and experience with us. We're honored to be a part of your wellness journey!

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    Reviewed June 24, 2022

    I enjoy using Noom because it provides evidence-based information around why I choose certain foods and how to build healthy eating habits. I’ve tried other apps but I’m really enjoying it. Even if I hadn’t lost a pound (I’ve lost 6 already) I’ve learned a lot and that’s really important to me.

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    Noom
    Response from Noom

    It's awesome to hear that you're finding Noom so beneficial, Loren! Congratulations on your success so far and we wish you much more to come. Keep on Noomin'!

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    Customer Service

    Reviewed June 24, 2022

    I can’t stop talking about Noom and telling everyone I know. I am learning. I feel so much better. And I’m seeing results for the first time in my life. I wondered why I was feeling sluggish, uncomfortable and mushy. After logging my portions - and mostly yellow and red foods - it made so much more sense. I’ve always struggled with nutritional balance, moderation and fun foods, and portion control, I actually feel like I am LEARNING and building habits. I’ve never felt so hopeful not just to lose weight - but to keep it off. The grace and realism of the attitude of Noom is the best part. It gives me room to be a human and still succeed.

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    Noom
    Response from Noom

    Wow! Thank you so much for sharing your experience, Madison! We love to hear that you're enjoying the program and that you have developed a new outlook on your eating habits. Thanks for letting us help you find your healthy balance. Keep on Noomin'!

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    Staff

    Reviewed June 24, 2022

    I had 12 pounds to lose, so I wanted to get a head start before it became any more. Tried another program that used points system for last several years. Wanted to try another way this time. Use of app is simple, once you get over the initial hurdle of figuring it out. Coaches are there to assist with any question along the way. Currently, I hit a plateau (lost 7.5 lbs!), but I understand this is normal. Daily lessons are super helpful and insightful and encouraging!

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    Noom
    Response from Noom

    You're doing such a wonderful job embracing each aspect of the program, Starla, and we're so happy to hear that you're finding success. Keep up the motivation!

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    PriceStaffRates

    Reviewed June 24, 2022

    The Noom experience is much needed. I hope you have a lot more resources than the course. Pretty much all my problems are tied to poor coping skills. Noom is a big help, and the coach is invaluable. Though it’s all via text, for the price of the resource as a whole it’s well worthwhile and great source of support.

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    Noom
    Response from Noom

    It's wonderful to hear that you are feeling so supported by your Mood coach, Joseph! Keep up the awesome work building healthier habits with your Noom family! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Reviewed June 24, 2022

    I’m truly enjoying my time with NOOM. I really needed to get to a better place where I could see my results. This is so much better than my other attempts. I feel better and I sleep better. Staying on this program is easy and I have not yet been tempted to stray off of it.

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    Noom
    Response from Noom

    We're so happy to hear how much you've been enjoying your experience, Sharon. Thanks so much for being a part of our Noomily and remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

    Verified purchase

    Reviewed June 24, 2022

    I have loved every minute of this Noom experience. I had gained so much weight during Covid. I have now lost 13 pounds in one month, and I must say it was effortless. I really love the lessons — they get to the heart of everything. I am 1 pound away from my goal weight, but I am going to reconsider. I was so afraid that I wouldn’t reach my original goal weight that I was very conservative. But now I see I can do it. And I love Deonte. He is a great coach. And for the first time I’m drinking tons of water.

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    Noom
    Response from Noom

    This is amazing to read, Dawn! We're very happy to hear that you're enjoying your daily lessons and feeling supported by Coach Deonte. Keep up the great work building healthier habits - you've got this!

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    PriceStaff

    Reviewed June 24, 2022

    Noom has provided a steady amount of research based information to help me process how I interact with food on a variety of levels. It’s been good review as well as challenging to be fully exposed to assess myself. So far, I feel like this investment has been worth it.

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    Noom
    Response from Noom

    We're so excited to hear that you're enjoying the science and psychology behind Noom, Jaye. If there is anything you need help with, please feel free to reach out to us at reviewsupport@noom.com. We'd love to be able to earn 5-stars from you!

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    Staff

    Reviewed June 23, 2022

    I have lost about 13 pounds in less than two months using Noom. It’s empowered me to log my meals easily (haven’t missed a single meal or snack), understand portions, and have a healthy relationship with ALL food through a clear understanding of caloric density. I also haven’t missed a single day of logging my weight. The articles are incredibly insightful and well curated. My personal coach is helpful, kind, supportive, and informed. This is at long last the tool I’ve been looking for.

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    Noom
    Response from Noom

    We're so happy you're finding Noom's curriculum and supportive environment helpful for your health and wellness journey, David! Thanks for being part of the Noomily and remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

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    Staff

    Reviewed June 23, 2022

    Other weight loss programs focus on diet. They map out what you can and cannot eat or have you buy their meals. Noom is very different. Noom gives you guidelines for eating well - for life. Nothing is off limits. Noom also puts emphasis on physical activity, proper hydration, and sleep. Noom asks you to really examine your lifestyle and delve into why you make the choices you do. In the past six weeks I’ve learned so much about myself. And, I’m learning how to change the way I think about a lot of things, including my relationship with food. I think Noom will be pivotal in helping me make lifelong lifestyle changes.

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    Noom
    Response from Noom

    We love to hear that you're enjoying the program, Susen, and that you have developed a new outlook on your eating habits. We're so proud of you! Keep up the great work!

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    Sales & MarketingOnline & App

    Reviewed June 23, 2022

    Using the app is a good thing but there should be a automatic food log remembrance so when I type of a type of dinner. Also logging your iWatch steps and exercise activities should feed to the app but it’s not flawless.

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    Noom
    Response from Noom

    We're so glad that you're enjoying our program, Raymond, and we really appreciate your feedback regarding what you'd like to see improved with food logging. We'd love to help with your Apple Watch and we'll be reaching out to you very soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Customer ServicePriceStaff

    Reviewed June 22, 2022

    Overall I have enjoyed. The monthly cost seems extremely high and hard to reach anyone for help. My emails never answered including about cost options. I hope that someone can touch base to help with this issue. Thank you.

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    Noom
    Response from Noom

    Oh, no! We're so sorry to hear that you haven't received the support you expect and deserve, Julian, and our team will be contacting you right away to help! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase

    Reviewed June 22, 2022

    I’ve been “Nooming” for 5 weeks now and at 4 weeks I had lost 8 pounds. Logging my food, being aware of serving sizes has made all the difference! I’m enjoying the daily articles as well and learning so much about food, habits, psych tricks etc. I feel so much better and have much more energy.

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    Noom
    Response from Noom

    This is wonderful news, Marilyn! Eight pounds is awesome progress! Thank you for allowing us to help you find your healthy balance. Keep on Noomin'!

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    Sales & MarketingOnline & AppStaff

    Reviewed June 22, 2022

    My first month with Zoom has been very successful. I’ve lost ten pounds. Far more importantly I feel like I have the tools to keep it off. My goal is to lead a healthy productive life into my 80’s. Thus far, I feel like Zoom is empowering me to meet that goal. I am developing a much more enjoyable relationship with food, rather than love/hate gluttony/guilt I am enjoying my meals, even the prep, trying new foods, and creating new dishes.

    The app seems to connect well with Apple Health, but the connection with my Whithings smart scale does not seem as good. The label scan function is great, and I’m learning to put recipes I use a lot into the menu. The training guides are quite good. The amount I am learning has kind of snuck up on me, which is good. I have not taken advantage of much coaching. What coaching I’ve asked for has been fine, Kevin.

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    Noom
    Response from Noom

    Thank you so much for sharing your experience, Kevin. Ten pounds is an awesome achievement! We're so happy to hear how much you're enjoying the program and that it's helping you gain a better relationship with food. We'd love to help with your Withings scale and we'll be reaching out to you soon.

    Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Sales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed June 21, 2022

    I opted for a free trial and became a member. My weight loss is very slow but pretty steady. I enjoy the lessons each day as well as the convenience of logging into the app. I was on the fence, doubtful that it would help me but I was mistaken. Try it. You just might be like me and join!

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    Noom
    Response from Noom

    Thanks so much for giving us a shot, Sharon! We're so happy to hear how much you're enjoying the program and that you're finding success. Keep on Noomin'!

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    Staff

    Reviewed June 21, 2022

    I love how Noom helps me to feel less pressured about weight loss even while I’m losing weight. I’m learning how to overcome negative thinking that has undermined me before! I also really like the science and understanding what happens in my body as I lose weight. 11 lbs down and 39 to go!!!

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying the science and psychology behind Noom, Robbin. Those are some impressive results! Keep up the great work building healthier habits!

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    TechPunctuality & SpeedStaff

    Reviewed June 21, 2022

    The first time I tried Noom I was like a robot and did what I should do but didn’t really take in the lessons. I had lost nearly 30 pounds and then I just gave up. I got stuck and decided I didn’t need their help anymore. COVID hit and I spun out of control with my eating, quit working out and ignored all the information I was given. Fast forward 3 years, now I gained the weight back and have diabetes. I came back to NOOM because I knew that I had to change and I knew I didn’t learn the way I should have. I did what needed to be done to lose the weight the first time but I didn’t intrinsically change.

    Now I see NOOM as a lifeline. I tried to remember the principles and lost 6 pounds, so I officially came back and now I’m at -23 pounds BUT more importantly, my thinking has shifted. Now I’m looking at these lessons and seeing how I have to change my mindset. I love my coaches and my group accountability. My daily lessons have been a life-changer for me. I’m NOOMING again and I couldn’t be happier about it.

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    Noom
    Response from Noom

    This is amazing to read, Sherri! Your dedication to your wellness is truly inspiring and we are so grateful to be able to help you achieve your goal. You've leaned into the process and we have no doubt you'll continue to have success. Keep up the awesome work - you've got this!

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed June 21, 2022

    I honestly don’t know why it took me so long to sign up. I’ve literally tried everything to get my Covid 20 off. Supplements. Low to no carb, extreme exercising. calorie restriction… with Noom I’ve learned to just eat better and try to understand certain patterns of behavior I have around eating. The counselors and groups have been great for accountability and while the losing process is slower… it’s totally because of sustainability. I’ve been able to have alcohol, tacos and ice cream on Noom. It’s not a diet… it’s just a way of living! 6.5 pounds down in a month and I feel amazing. Goal for the full 20 by October but because of the speed I set. It’s all about what you can do. Love it.

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying Noom's psychological approach to wellness, Shannon, as well as the accountability that your group and coach provide. Six and a half pounds is awesome progress and we couldn't be more excited for you. Keep up the great work building healthier habits!

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    Punctuality & Speed

    Reviewed June 20, 2022

    Noom has been “that ONE thing I HAVEN’T tried” when it comes to losing weight! And trust me, I carried the belief that I had tried it all! I’ve quickly realized that I was missing the psychological part to healing this mind, body and soul! I’m succeeding daily with Noom, I’m learning a new lifestyle! I’m also learning to view food as fuel for this body of mine. I’m eating MORE food than I was before starting this unbelievably supported journey in finding the old lost me. I cannot see how anyone doing this program wouldn’t be able to lose weight.

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    Noom
    Response from Noom

    We love to hear this awesome feedback, Victoria! We're so happy to help you achieve your goals and wish you more success to come! Happy Noomin'!

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    Staff

    Reviewed June 20, 2022

    I like the way this works.. It teaches you the difference in foods (what’s high calorie vs low calorie). If you go over your calorie count as it tracks this for you no big deal. Try again tomorrow… The coaches encourage you and help you understand the difference in foods. Also you track your food intake which is great because you know what you ate and if you should eat these foods more frequently or less frequently. Teaches you how to eat healthier. And explains psychological reasons why you eat the way you do and how to try to eat better.

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    Noom
    Response from Noom

    It's wonderful to hear that you are feeling so supported throughout your journey with Noom, Priscilla. Thanks for letting us help you find your healthy balance!

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    Punctuality & SpeedStaff

    Reviewed June 20, 2022

    I have done Noom three times now. I really like the newer content. The focus on “no food is bad food” is really helping me. It’s taking me time to find what works for me but I feel like I don’t have to rush. Slow change seems like good change. My coach is rarely around and we have never been able to accomplish anything. I’d like to switch coaches. Groups are ok but I want a high five buddy for support and check ins. The group questions and answers aren’t really helping me. The group still just feels like strangers. Having Noom to have daily reads, daily weigh ins and daily glucose checks has been a good way for me to stop ignoring my relationship to food health and my weight.

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    Noom
    Response from Noom

    Thanks for being a loyal Noom customer, Alanna! We're so happy to hear how much you're enjoying the curriculum and tracking features that Noom offers and you're developing a better relationship with food. We appreciate your feedback regarding your group and we can definitely help with your coach change request. Our team will be reaching out to you very soon to lend a hand.

    Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    PriceStaffRates

    Reviewed June 20, 2022

    For the price I guess I expected more. Kind of feels like a glorified calorie counter. Also disappointed that there isn’t a way to modify for breastfeeding women. The “lessons” are nothing groundbreaking and feel like common sense. I don’t see myself using this beyond 3 months, or recommending any friends. Way overpriced.

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    Noom
    Response from Noom

    We're so sorry to hear that you're disappointed with Noom, Breanne! Our Support Team would love to help in every way we can and will be reaching out to you soon!

    Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed June 20, 2022

    Love this program. All reward and no criticism, just kind reminders with scientific facts to help you stay the course. You can do this and be happy with the results. They give you a date when all your efforts will show the world your results. This is what most folks need to stay motivated. Difficult periods are addressed and effective changes are suggested and reinforced to help you continue with your health goals. So glad I found NOOM and you will be too.

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    Noom
    Response from Noom

    This is wonderful news, Billie! Thanks so much for taking the time to share your review and experience with us and for allowing us to be a part of your wellness journey. Keep up the awesome work!

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    Reviewed June 20, 2022

    So far it’s ok. I need the meal plans because I don’t plan ahead and I’m sure there are foods I don’t think of for more variety. My favorite foods are all red explaining why I’m overweight. Sometimes the messages are annoying and writing reviews are as well.

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    Noom
    Response from Noom

    We’re glad that you’re enjoying what Noom has to offer, Madelyn, and your honest feedback here is appreciated! We want Noom to be the best app we can make, and your feedback is invaluable to that process.

    Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

    Verified purchase
    Staff

    Reviewed June 20, 2022

    I finally feel I’m using a weight loss program that’s helping me make long term changes for my health and teaching me how to be healthier overall. I love how I’m feeling and the change I’m seeing in my relationship with food.

    Thanks for your vote!
    Noom
    Response from Noom

    It's wonderful to hear that you're enjoying Noom's approach to wellness, Sailor, and you're devoloping a new relationship with food. Keep up the great work building healthier habits!

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    Staff

    Reviewed June 19, 2022

    Noom is a great program. I like the daily information, the goal setting, the meal tracking and the optional group support. I also appreciate the option to have some lessons read to you. I find that very helpful. So far so good!

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    Noom
    Response from Noom

    Lisa, we love to hear that you're enjoying all the different aspects of Noom. Thank you for being a part of our Noomily!

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    Reviewed June 19, 2022

    My biggest eye opener was, foods that I thought were healthy ie Special K cereal, drinkable yogurt, etc, we’re in the red group. Noom gave me insight on the psychology of how the mind works in relation to triggers, thought patterns, and beliefs.

    Thanks for your vote!
    Noom
    Response from Noom

    Beverly, we love to hear that you're building some healthy habits with Noom! Thanks for letting us be a part of your journey! Remember, you can always reach us at reviewsupport@noom.com.

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    Staff

    Reviewed June 19, 2022

    I began Noom to understand my body more, to face why I escape into food, why I overeat for reasons other than hunger, and how to recognize and understand these unhealthy habits. I am very happy with the program and grateful for guidance along my (our) journey.

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    Noom
    Response from Noom

    This is what we love to hear, Barb! Keep up the great work, you've got this!

    Verified purchase

    Reviewed June 19, 2022

    I’ve learned so much about weight loss and I’ve already met my first goal!! I still have almost a whole person to lose but for the first time in a long time I feel like it’s possible!! Even being without electricity for almost a week I was able to maintain my weight loss! I felt lost without my daily check ins and reading!

    Thanks for your vote!
    Noom
    Response from Noom

    Way to go, Kristi! We love to hear that you're finding success with Noom! Thank you for letting us be a part of your wellness journey. Happy Noomin'!

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    Sales & MarketingOnline & App

    Reviewed June 19, 2022

    First time that I am seriously trying to shed pounds. I have come down about 8 pounds over this last month. I am eating healthier and getting more exercise. I feel much healthier overall. The app is informing and encouraging.

    Thanks for your vote!
    Noom
    Response from Noom

    Congratulations, Emily! It is wonderful to hear that Noom's approach is working for you! Thank you for letting Noom be a part of your journey!

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    Sales & MarketingPunctuality & SpeedOnline & App

    Reviewed June 18, 2022

    Just like the title said I’m finding the app and process relatively easy, but I’m still not “feeling it”. The weight is being extremely slow to come off. I’ll persist and try to keep on track. I know that’s the main thing: patience and keep learning.

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    Noom
    Response from Noom

    Neil, we are so happy to have you in our Noomily, and we are so proud of your determination. Keep up the great work, we know you'll crush those goals! Remember, you can always reach us at reviewsupport@noom.com.

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    Staff

    Reviewed June 18, 2022

    Noom differentiates itself from its competitors by its focus on helping you change your relationship with food. Not only am I losing weight but the education, psychology and self awareness that have come through this experience have truly been helpful in establishing a new way of life for me. Thank you!

    Thanks for your vote!
    Noom
    Response from Noom

    Tyson, it is wonderful to hear that you're learning and finding success with Noom! Keep up the great work, we know you'll continue to crush those goals!

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    Sales & MarketingOnline & AppStaffTransparency

    Reviewed June 17, 2022

    The app is a little clunky and could be improved:

    1. After logging and finalizing a meal it takes you completely back out to the main area. Would be nice if it took you back one step to the meal list in case you want to update another meal. Ex: if I log my lunch and click done, I would like to go to the page that allows me to select dinner, or snack. Instead it takes me out and I have to start again.

    2. Would be great to organize my personal recipe entries in folders. My list is getting so long.

    3. Would be helpful if you could scan barcodes for products when adding your own personal recipes.

    Thanks for consideration!

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    Noom
    Response from Noom

    Angela, we appreciate you sharing your constructive feedback here! Thank you for being a part of our Noomily! Please know that you can always reach us at reviewsupport@noom.com if our team can help with anything!

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    Customer ServiceStaff

    Reviewed June 17, 2022

    I’ve been on this for over 8 weeks, and weight loss has been poor. The psychology behind the program is valid, it just isn’t working for me. I had hoped having 1:1 coaching would benefit my weight loss, but the lack of real communication and understanding from the coach was nonexistent. I’m not at all satisfied with my experience.

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    Noom
    Response from Noom

    Deb, we understand that the weight loss journey can be frustrating, and we appreciate you sharing your honest experience here. Our support team would like the chance to help, and we'll be reaching out to you shortly! Remember, you can always reach us at reviewsupport@noom.com.

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    StaffRates

    Reviewed June 16, 2022

    I am doing this now for 2 months and I am not so satisfied: I read in German, fill out/in in English and my native language is Dutch. The products which are not yet known by Noom, I fill in (that takes a lot of extra effort! because of the amount of products Noom does not know about) and I don’t think it is helpful. I read every time that I will be connected with ‘my group ‘… but there is no group. I don’t like to read so much every day, although it really is interesting. And about my coach… sorry. Overall I am disappointed.

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    Noom
    Response from Noom

    We're so sorry to hear that your experience with Noom wasn't what you expected, Joyce. Our support team would like to help in any way we can, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com.

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    Staff

    Reviewed June 16, 2022

    Very pleasant and the daily reading keeps me focused on checking in every day. I am enjoying the weight loss journey. The approach Noom uses is nice as it gives me someone to lean on. It also helps we keep constant with meals and workouts.

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    Noom
    Response from Noom

    We love to hear that dedication, Jacob! Keep up the awesome work, we know you'll crush those goals!

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    Sales & MarketingPriceOnline & AppEase of UseValue

    Reviewed June 16, 2022

    I love the simplicity and the support that is available! The app is easy to use and the lessons & resources are worth every penny! I’ve learned so much over the past two months and am making healthier habits while eating real food!

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    Noom
    Response from Noom

    This is what we love to hear, Melissa! Thank you for being a part of our Noomily!

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    Reviewed June 16, 2022

    I really like Noom’s technique of using the mental and the way food is separated in 3 categories. The fact that the psychologists tell us that it ok to treat ourselves…. like that! Also, I enjoy your recipes section as well! I lost 13 lbs so far…. and I’m always satiated! I just can’t believe it!

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    Noom
    Response from Noom

    Way to go, Anne-Julie! We are so excited to be a part of your journey! Keep up the great work, you've got this!

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    Staff

    Reviewed June 16, 2022

    I love the psychology…(I’m a therapist!). It is so well done and working on me. Counting calories is good for me, but most of all I can see my way to lasting change. The support is very good and the group feedback helps me feel a sense of community.

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    Noom
    Response from Noom

    Deborah, we love to hear that you're finding success with Noom! Thanks for sharing the Noom love, and keep up the great work!

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    Reviewed June 16, 2022

    Started Noom after finding out I had high blood pressure and I knew I needed to do something. After meeting with my cardiologist and I starting blood pressure medication, that’s the day I started Noom. It’s been just over four weeks I’ve lost 12 pounds, 3 inches around my belly and never felt better. I have a long way to go, my weight didn’t get this high overnight and it won’t come down overnight but it’s going in the right direction and I feel great.

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    Noom
    Response from Noom

    This is such wonderful news, Catherine! We're so happy to hear that you're finding success with the program. Keep up the awesome work and remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Keep on Noomin'!

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    Punctuality & SpeedStaff

    Reviewed June 16, 2022

    I like the food log and the color foods. I’d like a quick access link to the food color charts. I’d like a coach closer to my age. She’s responsive and all, but I could be her mother! I like the group, but the group coach could be a little more responsive to many members’ soul-bearing posts. I’d like a way to print out my daily log so I can show my nutritionist.

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    Noom
    Response from Noom

    We're glad you're enjoying what Noom has to offer, Kathleen, and we truly appreciate your feedback regarding your coaches and features you'd like to see incorporated into the app. Our Support Team will be in contact with you soon to learn more and help in any way we can! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Customer Service

    Reviewed June 15, 2022

    My Noom step goals keeps decreasing to 2000 steps per day, and my calories increase to over 2000 per day. Any day I eat over 2000 calories, I gain weight. And the step goal is absurd. It takes my personal coach a day or longer to get back to me most of the time too. I was excited because I had lost 15 pounds in 3 weeks but now my weight has fluctuated and it’s only 13 lbs in 4 weeks. I think there are a lot of glitches to be worked out and the food logging is often inaccurate too.

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    Noom
    Response from Noom

    We're glad to hear you're finding success with Noom, Mary, and we sincerely appreciate you reaching out to let us know your concerns regarding your step goal, calories, coach, and food logging. I can imagine how frustrating these issues are and our team will be reaching out soon to lend a hand.

    Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    StaffRates

    Reviewed June 14, 2022

    It’s an app that helps me to be accountable for my weight lost goal. Someday a I’m annoyed that I have to read and document my foods for the day. I trust the process and know I will arrive at goal weight. The article are interesting and informational.

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    Noom
    Response from Noom

    We're so happy you're enjoying the accountability that Noom provides, Patricia. Keep up the motivation - you've got this!

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    Staff

    Reviewed June 14, 2022

    Great tools to help you lose weight without a diet. No food is off-limits just learn to control portions. Daily weight ins and logging food help keep you on track. Also reading material to help you think about what you are eating.

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    Noom
    Response from Noom

    We are so glad you're enjoying your journey with Noom, Katie! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Online & AppStaffEase of UseHonesty & Transparency

    Reviewed June 14, 2022

    This is a 100% real and honest review. I started Noom exactly one month ago and I’ve already lost 11 pounds. If you’re serious about losing weight and changing your eating habits, Noom is the way to go. Their app is fun and easy to use and there are so many helpful tools and tips and tricks that they share along the way. You really start to think about what you’re eating and why instead of mindlessly eating for pleasure. I find myself craving healthier foods now and feel less triggered by sweets! :)

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    Noom
    Response from Noom

    We love to hear that Noom has made you more mindful of your eating habits, Candice. Congratulations on all of your hard work!

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    Reviewed June 14, 2022

    I’ve lost 24 lbs in about 8 weeks and give all the credit to Noom! I’ve tried every program out there and this is (by far) the best. Noom rocks!! I would recommend it to anyone (and have). Thank you for this life changing program!

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    Noom
    Response from Noom

    We're so excited to hear that you're finding success with Noom, Madeleine. Those are some impressive results - keep up the great work building healthier habits!

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    Customer ServiceStaff

    Reviewed June 14, 2022

    I’ve enjoyed using Noom, and have lost the weight I wanted to lose. I found a the group and individual coaching particularly helpful and and I’ve enjoyed the little daily lessons. Sometimes the jokey Tone can be a bit grating… If I hear a scientist called a ‘nerd’ again I might throw my phone out of the window! And in the end I’m not keen on the traffic light system, as it labels all high calorie food as Red. They emphasize that red is not bad, you just can’t go overboard with those foods and on a lower calorie diet, which is what this is, so that’s fair enough. But to label beautiful, nourishing smoked mackerel the same as a doughnut just seems crazy! So I wish they had different categories for high fat but healthy foods, I guess it would just spoil the neat traffic light look of the thing.

    Overall though, I would recommend Noom. The coaching and the camaraderie of the group are great and learning about the psychology and brain science of eating has made me feel more empowered around food and weight. I’m continuing to subscribe to try to maintain for life. One last thing: it would be good if technically zoom could support maintaining; because it’s only set up for weight loss, you have to fiddle around with your calorie allowance every day if you are no longer trying to lose weight.

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    Noom
    Response from Noom

    We love to hear that you're enjoying Noom's psychological approach to wellness, Bridget, and find your coach and group to be so supportive and helpful along your journey. We sincerely appreciate your feedback regarding the tone of the curriculum and the food color-coding system. We want Noom to be the best experience possible and your feedback is invaluable to that process! Congratulations on all your hard work and thanks for letting us help you find your healthy balance.

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    Staff

    Reviewed June 13, 2022

    I’m not a highly motivated individual but I feel more apt to pushing myself with guidance I receive from Noom. All the goals and messages I get really give me direction that’s easy to follow. I just have to have have a good mindset which Noom makes easy to develop and I’ll be at my goal in no time.

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    Noom
    Response from Noom

    It's fantastic to hear that Noom is providing you with so much motivation, Khatya! Stay in the zone!

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    Customer ServiceStaff

    Reviewed June 13, 2022

    Logging food and calories, activities and steps (although I frequently forgot to put my phone in my pocket) helped me be aware of how healthy I was eating, how many calories I consumed and how my weight loss was affected. I will continue to log my food and activities on my own, to help keep me aware of how they relate to continued weight fluctuations.

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying the program and the awareness it's bringing to your eating habits, Helen. Keep up the great work building healthier habits!

    Reviewed June 13, 2022

    I like the tracking that holds me accountable. However, like most weight loss plans I feel they lure you with promises that may not be realized, even with staying with their program. Based on the questions they asked and I answered, Noom gives me a calorie target that was supposed to a short-term weight loss target by one date, and a longer term target by another. I have worked hard to stay in their parameters and reached the first target long after their predicted date. And as a result it's now pushed the anticipated final target out beyond the date they originally predicted (and incidentally beyond the date of my paid commitment to them). I find my personal coach to be more a "cheerleader". I am very disappointed. I also have gotten semi-conflicting information from my personal coach and my group coach - well one of my group coaches, because those have changed a couple of times too.

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    Noom
    Response from Noom

    We are sorry to hear that you're disappointed with Noom and that you have not received as much support as you expected, Jill. We appreciate you sharing your thoughts here as this is definitely not our goal, as our mission is to always support our Noomers. We'd love to help in every way we can and will be reaching out to you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed June 13, 2022

    My experience with Noom is great. This program has helped me to have a healthier lifestyle by making better eating choices and also by learning more about the psychology that is involved with it. I have lost excess weight and improved my mental outlook. Noom has given me the tools and support I need to keep going.

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    Noom
    Response from Noom

    This is wonderful news, Ronda! We're so happy to hear that Noom's psychological approach to wellness is helping you to have a better relationship with food. Congratulations on all your hard work!

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    StaffEase of Use

    Reviewed June 13, 2022

    Easy to use. I like the green/yellow//red system. I wish there was a way to download recipes to the system for ease in calculating calories and colors. A barcode scanner would make it easier to add new items as well. I like the interaction with my guide and fellow members.

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    Noom
    Response from Noom

    We're so happy to hear that you're enjoying the program as well as your coach and group, Connie. We also genuinely appreciate your feedback regarding being able to download recipes, excellent idea! The good news is that we do have a barcode scanner! Our support team will be reaching out to you soon to provide more details. Remember, you can always reach us at TPreviews@noom.com if you need anything in the future. Happy Noomin'!

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    Reviewed June 13, 2022

    I’m okay with weighing myself and logging my meals. I’m probably in need of more direction on meals and what else I need to be doing at this point. I find I am in need of feedback, maybe suggestions on what to eat instead of my usual go to meals.

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    Noom
    Response from Noom

    We're happy to hear that you're enjoying what Noom has to offer, Sharon, and we'd love to help you find your healthy balance regarding your meals. Our team will be reaching out to you soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future. Happy Noomin'!

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    Staff

    Reviewed June 12, 2022

    Noom has really helped me look at food in a healthy way again. Food is my fuel, not my enemy! The courses and the habits they instill in you are really helpful mentally and physically. I’ve recruited several friends to join Noom with me too!

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    Noom
    Response from Noom

    Thanks for sharing the Noom love with your friends, Hannah! We're so honored to be a part of your wellness journey and we couldn't be more delighted that the program is helping you to have a better relationship with food. Keep up the great work building healthier habits!

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    Reviewed June 12, 2022

    Like the program but the calorie allotment and step counter are glitchy so in addition to having to manually enter everything you are going to need to adjust your daily calorie intake below their recommendations to get it to work.

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    Noom
    Response from Noom

    We're excited to hear that you're enjoying the program, Jake! We completely understand how frustrating technical issues can be. We'd love to help troubleshoot and our team will be reaching out soon! Remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Staff

    Reviewed June 12, 2022

    Wow. This is my first dieting app and it really has helped me understand my relationship with food better. Daily weighing and logging alongside the lessons is so easy to follow but really makes you think and so far it’s working. My only issue is that food logging can be a pain if choosing items already logged by others as the variations in colour coding and calorific value can be quite different and this gets confusing and frustrating at times. Makes logging at times difficult to be sure you’re getting it right for you. Otherwise I’d recommend this to anyone wanting to not only lose weight but who wants to truly develop healthier habits all round.

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    Noom
    Response from Noom

    It's wonderful to hear how much you're enjoying Noom's psychological approach to wellness, Heather, and that you're building a better relationship with food. Thank you for your feedback regarding food logging. We work hard to improve every day and hearing from our Noomers pushes us to work even harder! Thanks for being part of the Noomily and remember, you can always reach us at reviewsupport@noom.com if you need anything in the future.

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    Sales & MarketingOnline & AppStaff

    Reviewed June 11, 2022

    The first two weeks I wondered if I was going to learn anything new. That took a lot longer than I had anticipated but I am glad I stuck with it. Around week 4 got my attention again. As for technology, it’s frustrating that I can’t use the app on more than one device. I tried to log in on my iPad and my iPhone, but they do not track each other’s progress! I am NOT going to do all the lessons twice a day just keep them in sync.

    The meal tracking part could really use some work. The ability to go from one meal to another you have to back out and go back in. So if you log lunch on the afternoon snack, you have to completely retype everything and delete it also. And I have not found an easy way to view what colour and calorie a food is. This is very helpful when trying to do meal plans! Your physiology may be top-notch but your app has fallen quite short in this competitive healthy lifestyle game.

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    Noom
    Response from Noom

    Lisa, we are so happy to have you in our Noomily, and we thank you for sharing your honest feedback here! Our team is happy to help with any tech issues you have, and you can reach us anytime at reviewsupport@noom.com.

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    MaintenanceTimeliness

    Reviewed June 11, 2022

    Track weight, food, steps & exercise. Pep talks every day if you want. Great library of recipes for alternative ways to cook common foods. I love the recipe for salmon cakes and balsamic honey chicken. I switched to half cup of oatmeal every day for breakfast and that gives me so much energy. It’s ok to take breaks. But always get back on calorie budget next day.

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    Noom
    Response from Noom

    You have a phenomenal attitude, Lindsey, and we're so grateful to be a part of your wellness journey! Keep up the great work building healthier habits!

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    Staff

    Reviewed June 11, 2022

    So far my experience with Noom has been great! I have been steadily losing weight and have been able to better understand moderate proportions. I like having a one on one coach the only downfall is that I wish they were more involved and checked in more often. The Noom group I’m a part of is also awesome, I’ve been learning lots through what people have been sharing and asking. All around I think Noom is very well set up, I don’t think anyone could have a higher chance of success anywhere else.

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    Noom
    Response from Noom

    We're so glad that you're enjoying our program and finding success, Sarah. We really appreciate your thoughts regarding what you'd like to see improved with the coaching experience. Thanks for being part of the Noomily and for helping us to make the best app possible!

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    Sales & MarketingOnline & AppStaff

    Reviewed June 10, 2022

    I am so impressed with how Noom changed my thought patterns about eating, stress, and exercise. It has helped me to create change that I believe is lasting. I have lost 11 pounds, over an inch, have more energy, and I no longer crave unhealthy foods. It is nice to still be able to have a treat when out with friends or when I want to reward myself, but now I budget for it in my calories and plan ahead to reach my goals. I highly recommend the app!

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    Noom
    Response from Noom

    Nichole, we love to hear that you're learning some healthy habits and finding success with Noom! Thank you for sharing the Noom love, and keep up the dedication! You've got this!

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaff

    Reviewed June 9, 2022

    The only bad experience I continue to have is with the monthly health care check in. I’ve had two amazing meetings, then two terrible. One provider never showed up for our meeting which is frustrating. Then my last meeting the lady was so rude and unpleasant. My toddler fought his nap so I was exactly 3 minutes late and I was trying to apologize immediately because I know I was at fault and she told me “well make this quick since you were so late, I don’t get much break time”. Then asked about my health history and I said yes all the same info and she said “I can’t see your info” as if I was supposed to know. The last meeting she didn’t ask again so I didn’t know. I wish there was a way to continue with the same health provider rather than gambling for a good or bad experience.

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    Noom
    Response from Noom

    Ashlie, we appreciate you sharing your honest experience, as it helps us make this program the best it can be! We are so sorry to hear about the negative experience you had with your monthly check-ins. Our team is always available to assist with any program concerns you have, and you can reach us at reviewsupport@noom.com!

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    Sales & MarketingOnline & App

    Reviewed June 9, 2022

    I love the app and I’ve lost five pounds in one month. I wish the coaching was more interactive than a message a day. I do like that I don’t feel like certain foods are demonized. I don’t feel bad about myself if I have a bad day.

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    Noom
    Response from Noom

    Monique, thank you for taking the time to share your honest feedback here! Please know that our support team is always here to help with any questions or concerns you have, and you can reach us at reviewsupport@noom.com. Happy Noomin'!

    Verified purchase

    Reviewed June 9, 2022

    Even with my fitness background, the stress in my life resulted in me comforting myself with food. I know, and all-too-familiar story. Noom has been teaching me how to reverse these thought patterns and make healthier choices. I lost 13 pounds in my first four weeks with Noom. Although I have 40 more pounds to lose, I’m well on my way to reclaiming my power, health & Learning more and more every day.

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    Noom
    Response from Noom

    This is what we love to hear, Ramona! We are so proud to be a part of your journey, and we know you'll continue to crush those goals! Happy Noomin'!

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    StaffHonesty & Transparency

    Reviewed June 9, 2022

    Hi. Not overly happy. I am following it all, to the letter. Yet weight loss is not happening to the points it should be. The coach is great but really not providing me any insight that the lessons are providing. I keep telling her I am not happy and frustrated- but no real coaching occurs. The group seems a bit better. Some people are honest there and state they are feeling the same… Is this working… I don’t think so. I have had to go to my doctor as well and he now has also put me on meds to help me lose weight. So overall NOT HAPPY.

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    Noom
    Response from Noom

    Jerry, we understand that the weight loss journey can be frustrating, and we always want you to feel supported along the way! Our team would like to help in any way that we can, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com if you need anything!

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    CoverageMaintenanceStaff

    Reviewed June 9, 2022

    Overall I’m doing well on Noom. My favorite part is all the wonderful learning that I can do at my own pace. The humor is a nice touch. Noom will not track between devices or track my Fitbit steps on the same device. My coach gave me ideas to fix it but when nothing worked she stopped trying to help me. Is there an add-on I can purchase that allows me to see and add ONLY the foods I eat? Or group foods together for identical meals so I won’t have to enter each food separately every time? I have about 4 different breakfasts and 8 different lunches that I eat regularly and this would save a ton of time. Thanks!

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    Noom
    Response from Noom

    Ginger, we appreciate you taking the time to share your honest feedback here! Our team would be happy to help with any program or coaching concerns you have, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com if you need anything!

    Verified purchase

    Reviewed June 8, 2022

    Can’t figure out menus and exercise. I am 84 years old with high blood pressure and kidney disease. I am very active but exercise does not make me lose weight. Am very frustrated. Have to watch my potassium and salt intake.

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    Noom
    Response from Noom

    Nancy, we appreciate you giving Noom a try, and we thank you for sharing your honest experience here. Please feel free to reach out to us at reviewsupport@noom.com if our team can help with anything!

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    Sales & MarketingOnline & App

    Reviewed June 8, 2022

    I am really enjoying the app and the benefits. I know with persistent I will see more tangible results. I enjoy the personal feedback and the flexibility the app allows. I feel more successful changing my eating habits this way.

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    Noom
    Response from Noom

    This is what we love to hear, Felicia! Thank you for being a part of our Noomily, and keep up the great work!

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    Staff

    Reviewed June 8, 2022

    I have been a member now for 7 weeks, Noom has definitely been a positive outlook on my future thoughts and nutrition, you have helped me gain confidence in myself and believe there is light at the end of a tunnel of stressful situations. I have lost 1st 8 so far and am delighted because I could not lose weight on my own. 100% recommend you to my friends and family.

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    Noom
    Response from Noom

    Congratulations, Pauline! We are so proud to be a part of your success, and we know you'll continue to crush those goals! Thanks for sharing the Noom love!

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    Price

    Reviewed June 8, 2022

    The best is weight watchers. You don’t offer any support at all in this journey and are very expensive for offering zero services besides calorie count. You need to more involved in a user’s very expensive weight journey.

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    Noom
    Response from Noom

    Oh no, Patrick! We're so sorry to hear that your experience with Noom wasn't what you expected. Our team is happy to help in any way that we can, and you'll be hearing from us shortly! Remember, you can always reach us at reviewsupport@noom.com if our team can help with anything!

    Verified purchase
    StaffHonesty & Transparency

    Reviewed June 8, 2022

    I have been a member of Noom for 2 years. I can honestly say it’s been an amazing time! I have gone from 158 to 117 and maintaining well for over a year and a half. I know I can get expert advice and guidance when I slip.

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    Noom
    Response from Noom

    Deborah, we are so proud of your dedication to your wellness! Thank you for letting us be a part of your story! Remember, you can always reach us at reviewsupport@noom.com if you need anything!

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    Price

    Reviewed June 8, 2022

    I thought I knew all that there was to know regarding counting calories, but the reading for 15 minutes a day is really fulfilling and I have learned a lot. Also how to manage red, yellow and green foods. The monthly fee was well worth it. I am about 20 pounds lighter and counting!

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    Noom
    Response from Noom

    Way to go, Shelley! We love to hear that you're learning and finding success with Noom! Keep up the awesome work, you've got this!

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