Noom Reviews

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Edited by: Jon Bortin

About Noom

Noom is a personalized health and wellness app that provides access to coaching in your pocket. The company’s habit-changing solutions include daily lessons and progress tracking for weight loss and stress relief. The custom plans are tailored to your specific goals and needs. Noom also provides weight loss and menopause medications, including GLP-1s.

Pros
  • Community support
  • Online access to clinicians
  • Personalized plans
Cons
  • Dieticians aren’t available 24/7
  • Meal plans not provided

Noom Reviews

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    Page 14 Reviews 2240 - 2440
    Verified purchase
    Staff

    Reviewed Jan. 20, 2022

    I’ve been using Noom for 2 months and have found it helpful and life changing. I’ve lost 19 lbs so far. The challenges, coaches and lessons are such a big help. It’s helped me figure out where I have gone wrong all these years with diets. It is also helping me see that I can continue to eat this way after I’ve reached my goal.

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    Noom
    Response from Noom

    We love to hear that you're finding success with Noom, Kristina! Those are some impressive results! Keep up the awesome work building healthier habits with your Noom family!

    Verified purchase
    Staff

    Reviewed Jan. 18, 2022

    Things are going smoothly so far, Everything that I’ve read helps me a lot. My coach keeps me on my toes. If there is something that I need extra help with, my coach always refer me to an article that will help me.

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    Noom
    Response from Noom

    It's awesome to hear how helpful the daily lessons and your coach have been throughout your Noom journey, Jo Ann! Thank you for being a part of the Noomily.

    Verified purchase
    Staff

    Reviewed Jan. 18, 2022

    I have lost 13 pounds so far and avoided misery altogether! Noom is equipping me with understanding about my body and psychology for lifelong weight loss. Along with the 13 pounds gone, my husband and mom have noticed how much healthier I look.

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    Noom
    Response from Noom

    We are so happy you're enjoying the science and psychology behind Noom, Hannah. Those are some impressive results! Keep up the great work building healthier habits!

    Verified purchase

    Reviewed Jan. 18, 2022

    I love the lessons and how things that are within reach have seemed so difficult to do before NOOM, I am a return client and so glad I made that decision. I highly recommend and have recommended NOOM to family and friends. It really works if you are willing to make an effort. Thank you to my coach Taylor.

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    Noom
    Response from Noom

    We're happy to hear how much you're enjoying the daily lessons, Yvonne! We are so grateful to be a part of your wellness journey and we appreciate you sharing the Noom love with friends and family. Keep on Noomin'!

    Verified purchase
    Customer ServicePricePunctuality & SpeedRates

    Reviewed Jan. 18, 2022

    Noom is not just about weight loss, but about education for lifestyle change and it’s truly fascinating. One problem is customer service, which is all too quick to give automated replies based on keywords like ‘subscription’. So having a problem resolved is VERY difficult. E.g. My hubby had to change from Apple auto-subscription pricey-monthly to Noom-website-based 8-month subscription which got so frustrating that he nearly ditched the whole exercise which would have been such a shame since he’s really doing well on Noom. For me, I’m studying psychology and would like the actual references for cited studies. Is this available somewhere? Despite mentioned issues and perhaps the price for people on poorer currencies, or tighter budgets, I’d recommend Noom to anyone wishing to make a real lasting change.

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    Noom
    Response from Noom

    We are so happy you're enjoying the curriculum and psychology behind Noom, Sandi! We're so sorry to hear you've had a negative experience with customer support and we appreciate you sharing your thoughts here. Please feel free to email us at reviewsupport@noom.com if we can help in any way.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 17, 2022

    The Noom program is a an excellent one, however, I’m struggling. Something needs to be tweaked for me. I would think the individual coach would be able to easily help with this. I’m doing SOMETHING right, because I’m not gaining at least. With the surge in Covid, I am going to the gym less. But walking outside much more. My doctor wants me to lose 17 pounds due to Troublesome bloodwork, so for me, it’s critical. The first COACH made snarky comments, and was rarely around. The new coach started out great, but I seldom hear from her, and her comments are cookie cutter. From my group, it sounds like some people are getting regular, significant help from coaches. I’m trying to hang in, but discouraged. Can you help????

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    Noom
    Response from Noom

    We are so sorry to hear you’ve had a negative coaching experience, Rochelle. Our Support Team would love to learn more and will be in touch to help right away!

    Verified purchase

    Reviewed Jan. 17, 2022

    Noom has changed the way I approach food. Pre-planning meals, working around foods I love. I’m down 30 pounds and feel like this is just the beginning. Between advice on food, the habit building nature of plans and the switch in mentality from just weight loss to reaching big goals for life has kept me motivated and excited.

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    Noom
    Response from Noom

    Wow! That was wonderful to read, Garrett! We're so happy to help you achieve your goals. Thank you for being part of the Noomily!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Jan. 16, 2022

    I read the articles which have been good. Weighing myself everyday is a cold splash of reality that has made me face the fact I’m overweight. The coaching is a joke to say the least. Coach pops in and say something inspirational I guess. And I answer back I’ll get a response about 2 weeks later. By that time I forgot what she asked. Ridiculous. I have until May to cancel. Ask me closer to that time to see if things change.

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    Noom
    Response from Noom

    Thank you for your feedback, Nicola. We're happy to hear you're enjoying the daily lessons. We want you to get the most out of your time here with Noom and we'll be reaching out to learn more about your coaching experience and help in any way we can!

    Verified purchase
    MaintenanceStaff

    Reviewed Jan. 16, 2022

    It takes a long time to log food and I just give up. The affirmations are really good but I don’t understand why I’ve been on NOOM a month and only lost a pound. I’d like to keep trying but I fear it’s not working.

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    Verified purchase

    Reviewed Jan. 16, 2022

    Noom has been a great experience for me. I love all the articles I get to read and the encouragement from them. It keeps me motivated and wanting to lose the weight. Noom is also a great food resource too, I love all the recipes and the color coded graph. I like that I can see what I have eaten. That is good for me and the things I need to stay away from.

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    Noom
    Response from Noom

    This is amazing to read, Trisha! You are doing such a wonderful job embracing each aspect of the program! Keep up the awesome work!

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 16, 2022

    NOOM has helped me understand so much about my own behaviors and attitudes towards food and eating. It has taught so many practical things about how to eat healthier, how to enjoy treats, and how to weigh myself daily and not panic! It has even helped me understand why I might not be losing weight during a particular time. This app is the only thing that has helped me eat healthy and maintain that healthy eating lifestyle.

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    Noom
    Response from Noom

    We love to hear that you’re learning so much from Noom, Kaitlyn! Thanks for letting us help you find your healthy balance!

    Verified purchase
    Staff

    Reviewed Jan. 16, 2022

    I’ve enjoyed the Noom program much more than I expected. The reminders through the day help me stay focused and the weight is coming off. My coach, Jonathan, has also helped me stay engaged and accountable. I have been referring all my friends.

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    Noom
    Response from Noom

    It's wonderful to hear that you are feeling so supported and encouraged by your coach, Tonya! Keep up the awesome work building healthier habits with your Noom family!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 16, 2022

    I started having difficulties with food at around 16 yrs. There was always nutritional advice available which I understood but nothing addressed the psychological aspects which I knew were the hardest part to learn. Noom has done this brilliantly. For the first time I actually feel in control of what I’m eating and able to achieve my goal weight without feeling deprived and waiting for it to be over and then put it all back on. I cannot express how grateful I am. I am not wildly overweight so just gradually learning and putting things into practice in a sustainable way. The achievable timeline for the weight loss is motivating and the way the lessons are written are sensitive and fun. The group support and coaches really helps deal with the difficulties and learn how to manage them better. It’s absolutely brilliant and I will be recommending it.

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    Noom
    Response from Noom

    Your motivation and commitment are inspiring, Liz, and we're so happy that you're finding success with Noom! We also love that you're having fun and gaining tools to use towards creating a healthier lifestyle! Keep up the great work!

    Verified purchase

    Reviewed Jan. 16, 2022

    I’ve tried every diet known (pills too) and although it works for a while, plateaus or slip ups happen. However, NOOM is different. I’m motivated and it is working. I’m not denying myself food I really want and I’m just not hungry. My clothes are getting big as my weight declines. I don’t dread getting on the scale! I’ve lost a solid 10 pounds in 35 days. More if you count my lowest weight. I’m so excited about losing weight. More importantly, my coach is awesome offering me suggestions, positive reinforcements, and motivation to continue. I love it!

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    Noom
    Response from Noom

    This is SO awesome, Roseann! You are making phenomenal progress, and we are so grateful to be a part of your journey! Great work!

    Customer ServiceSales & MarketingPriceOnline & AppStaff

    Reviewed Jan. 15, 2022

    With this App you are somewhat married to your phone throughout the day. Alerts start by 8a.m. You can choose how long you want to spend on the article reading and lessons they send you. The food log is a helpful tool. However, if you are on a budget this is not the app for you. I signed up for the "free trial" and was charged $18.37. I also signed up for a 3 month subscription for which I thought I would pay monthly at $29. Instead I was charged $96. Customer support is vague when contacted through the chat feature. Buyer beware and read everything! There's plenty of free apps that will be beneficial without the time consuming aspect.

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    Verified purchase
    Staff

    Reviewed Jan. 15, 2022

    I had an alarming spike in blood glucose. Although I was not overweight, it seemed reasonable to lose weight to try to control it. Noom very helpful for looking up foods and portion sizes. Would love a way to more accurately relate blood glucose to foods eaten 2 hours prior. Noom does not seem to adjust to the delay between meals and glucose readings.

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    Noom
    Response from Noom

    We’re glad that you’re enjoying what Noom has to offer, Kathleen, and we really appreciate your feedback regarding app features you would like to see implemented. We want Noom to be the best app possible and your feedback is invaluable to that process!

    Verified purchase

    Reviewed Jan. 15, 2022

    I can’t thank God enough for allowing me to come across Noom. I have learnt, and am still learning so much about eating for a healthier lifestyle. For the first time in years, I am so positive and hopeful that I’ll lose this weight once and for all. Thank you Noom! ❤️

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    Noom
    Response from Noom

    This is SO awesome, Sandra! You have a phenomenal attitude, and we are so grateful to be a part of your journey! Great work!

    Verified purchase

    Reviewed Jan. 15, 2022

    Noom has reshaped my relationship with food. I’m down 25 pounds and counting. I never believed I’d be able to lose 25lbs, now I’m confident I can achieve my super goal of losing 60 more! I’m gaining a lo more energy, strength, and confidence!

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    Noom
    Response from Noom

    Success, please!!! Such great progress, Mollie! Thanks for inspiring us and the rest of the Noom family.

    Verified purchase

    Reviewed Jan. 14, 2022

    Have been completely pleased with the Noom platform and approach. It has facilitated changes to how I manage my diet in a holistic way that I can sustain and make permanent. I have lost 12 lbs in a little over 4 weeks and am well on the way to my ultimate goal.

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    Noom
    Response from Noom

    We are so happy to hear that you're enjoying Noom's approach, Kevin! Those are some impressive results! Keep up the great work!

    Verified purchase
    Refunds & PayoutsMaintenance

    Reviewed Jan. 13, 2022

    In 2 months I have not lost one pound. I bought a digital scale and logged in my meals. Being winter I can’t go take a walk or exercise. I skipped meals, that did not work. I’m going to talk to my doctor about my thyroid. I wish I could get my money back.

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    Verified purchase
    Staff

    Reviewed Jan. 13, 2022

    So far so good. My only complaint is the current week I’m at in the program. Every week up until now, have been small easy to digest daily activities and steps that help to reduce stress in very manageable and proactive ways. But this week of changing your bedtime habits for better sleep, requires making lots of changes all at once, which has been proven to be a good way to fail at making lasting change. Even Noom has addressed that and yet they stack all these changes in one week. It’s very counterproductive

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    Noom
    Response from Noom

    We're so glad to hear you're enjoying your Noom Mood experience so far, Riz, and we really appreciate your feedback regarding what you'd like to see improved. If we can help in any way, please feel free to email us at reviewsupport@noom.com. Happy Noomin'!

    Verified purchase
    Staff

    Reviewed Jan. 13, 2022

    Perfect for me! I’ve struggled to find the right assistance for me, someone who needs to lose ten pounds and knows about health. I love the accountability and the articles. The issue for most people is that they know what to do, but find themselves not doing the things they know. That’s how Noom helps, with coaches and CBT targeted to get at the reasons you’ve failed in the past!

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    Noom
    Response from Noom

    We’re so happy to hear that you are finding success with Noom, Elizabeth! Keep up the motivation!

    Verified purchase
    Staff

    Reviewed Jan. 13, 2022

    I still can’t quite believe how much Noom has helped me with my weight loss journey. I feel the psychology of eating and how to chose better paths yet not punishing myself if I have a slip is the main reason this works so well!

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    Noom
    Response from Noom

    We are so happy you're enjoying the science and psychology behind Noom, Laura! Keep up the amazing work!

    Verified purchase
    Staff

    Reviewed Jan. 13, 2022

    If you need to understand your relationship with food, and don’t do well on highly structured “diet” plans, you will love Noom. Personally, I cannot use the word “diet” or I immediately feel hungry. Noom helps you navigate daily life while learning to make healthier choices. It is an incredibly valuable and life changing program.

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    Noom
    Response from Noom

    We love to hear that Noom has changed your relationship with food, Julie! Congratulations on all of your hard work!

    Verified purchase

    Reviewed Jan. 13, 2022

    I am trying to stay positive and keep going. But frankly, am not seeing much progress in weight loss. I had hoped for a bit more. So a bit self frustrating but hoping that it’s a plateau and someday the slide will come.

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    Noom
    Response from Noom

    We're sorry to hear you're experiencing some frustration with your progress, Paramita. We want you to get the most out of your time here with Noom and we'll be reaching out so we can learn more and help in any way we can. You've got this!

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 13, 2022

    I had a telehealth appointment with a Noom nurse. She only talked about herself. She seemed like she was reading a script as the topics did not apply to me. She told me to cut back on red meats though I’m a vegetarian. She told me to reduce my salt intake to lower my blood pressure though my reading today was 114/70. She gave unwanted unhealthy medical advice not knowing my health background. She talked down to me I was not walking 10,000 steps a day after I told her I just recently broke my shoulder as I was recovering from the injury.

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    Verified purchase
    Staff

    Reviewed Jan. 12, 2022

    Noom has helped me gain control of my life through food, fitness, and healthy habits. I still have a ways to go but, Noom has helped set foundations for me that I’ve kept for a long while. I’ve never stuck with something for so long as I have with Noom!!

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    Noom
    Response from Noom

    We are so inspired by your dedication to your wellness, Kyra! Thanks for letting us help you find your healthy balance!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Jan. 12, 2022

    Having a coach in the US means waiting to get response which is very frustrating. And you use terms that We don’t use in Australia like broil. Having vodka in yellow and red when I make a vodka lime and soda.

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    Verified purchase
    Customer Service

    Reviewed Jan. 11, 2022

    I am really disappointed with my Noom experience. I had to get a new phone and my data didn’t transfer so I’ve lost all my work and progress and that’s really problematic for something I’ve been working so hard on building and has taken motivation to complete. I feel unsupported and disappointed as a client and I would not recommend Noom to anyone.

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    Verified purchase

    Reviewed Jan. 11, 2022

    It is January now and progress continues. Noom is teaching me how to eat, sleep, think and relax. I am healthier, happier and more optimistic as a result. My big picture is to retire healthy (at least out of the high risk group) in a year. I’ll have reached my goal weight in April. I am so much wiser about healthy living now. I wish I started a plan like this long ago.

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    Noom
    Response from Noom

    We are so happy to hear that you are staying on track to your goals, Russ! Keep up the amazing work!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 11, 2022

    I have had all my concerns and questions answered promptly and professionally. I have felt supported and motivated. I believe I will be able to achieve my goals. I don’t feel pressured and I like how easy it is to log food and activities. The reading portion has made me start to see and understand my behaviors without making me feel bad about myself.

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    Noom
    Response from Noom

    This is amazing to read, Cheryl! You have a phenomenal attitude and we are so grateful to be a part of your journey. You've got this!

    Verified purchase

    Reviewed Jan. 10, 2022

    Since Noom I’m well on my way to achieving my big goal. I look forward daily to all the insightful knowledge I’ll have for a lifetime. This was a huge turning point for me health wise. Logging my meals and water has made me very mindful of what I put in my body. Thank you Noom!

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    Noom
    Response from Noom

    Congratulations on all of your hard work, Cindy! We love to hear that Noom has made you more mindful of your eating habits and that you're enjoying the daily lessons! Keep up the excellent work building healthier habits with your Noom family! We're so happy to help you achieve your goals and wish you more success to come!

    Staff

    Reviewed Jan. 10, 2022

    It took a long time to admit this to myself, least of all in a public space, but I have an eating disorder. It developed years ago after a successful 50lb weight loss snowballed into an obsession with calories and exercise. After using apps like Myfitnesspal for years, I decided to try something new after gaining a few pounds during a stressful job transition. Noom seemed like the perfect program for me and I drank the kool-aid in good faith that this would help me establish a healthy relationship with food. I soon learned that the components of the program were not in line with my vision; the requirements are a daily weigh-in (yikes), exercises, meal logins, and psychoeducation articles on healthy eating habits in our modern society.

    Needless to say, it was overwhelming on a daily basis and triggering in so many, many ways. I often found myself feeling anxious and ashamed if I did not log my food or skipped the daily weigh-in; this was further exacerbated when I read about the success of my comrades on the group chat or received a "check-in" from my personal Noom coach. For me, this program caused more stress, tears, and anxiety than I needed and was not in line with healthy food relationships; rather, it was entirely designed for weight loss and not weight health. If you are struggling with eating disordered behavior, please consider another option for support in your journey.

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    Verified purchase

    Reviewed Jan. 10, 2022

    So far almost of the information I am already aware of. Would like a program more specific to my needs. Hasn’t changed anything and I have not lost any weight. Don’t see the value and continuing this program. Feels pretty much just like calorie counting which I can do on a free app.

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    Verified purchase
    Staff

    Reviewed Jan. 10, 2022

    I’ve been using Noom for two months and have fallen out of habit with it after about 5 weeks of being quite diligent and faithful. I can say that it’s a great tool if you're willing to put the time into it. It takes effort. Noom isn’t a dream pill but it does put the information and format of success at your fingertips. That being said I’m getting back on track as we speak. I enjoy the ease of meal tracking even though it can be tedious at times to log. I like the motivational information and the time flexibility I choose to spend on it. Overall I would recommend this to anyone looking to get a better handle on health.

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    Noom
    Response from Noom

    We're so happy to hear that you're back on track to reaching your goals, Heidi! Keep up the motivation!

    Verified purchase
    Staff

    Reviewed Jan. 9, 2022

    I am very happy with the results so far. I’ve dropped about 9 pounds and I hope I will keep this up with the help of Noom. With My coach texted with me so often so I’m very happy with the way things are going. I am hoping to get to my goal real soon. Thank you.

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    Noom
    Response from Noom

    We love to hear this awesome feedback, Steve! We're so happy to help you achieve your goals and wish you more success to come!

    Verified purchase

    Reviewed Jan. 9, 2022

    I just feel it’s not good to weigh yourself everyday. As Noom said your weight fluctuates everyday every minute. Do you know how discouraging it is to watch my weight go up? I think weighing in should be once a week. Give time for your body to adjust.

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    Verified purchase

    Reviewed Jan. 9, 2022

    It’s very vague and just briefly tells me what I should be doing. It’s nothing I didn’t already know. I don’t know how to get back to recipes and food groups or reread some of the lessons for reinforcement. Not happy at this time.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 9, 2022

    I’m still in my opinion, in the early stages of Noom. I like the daily reading lessons and logging my meals. It has helped me lose 9 pounds since November, I was able to eat through the holidays and not gain any weight which was my goal at that point, I have not really lost more since then but I didn’t expect to, I’m happy that I did not gain more which I certainly would have done if I had not joined before Thanksgiving. Now I have to toss out all the leftover sweets that I bake every year and continue with my journey, which I am excited about and can’t wait to achieve my goal by March 15th.

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    Noom
    Response from Noom

    We love to hear that Noom has made you more mindful of your eating habits and those are some impressive results, Tonja! Keep up the awesome work building healthier habits with your Noom family! You got this!

    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed Jan. 8, 2022

    I love that you sent me a scale and that I don’t have to do anything except step on it. Every day I have to step at least twice, though, because at first it always goes higher than I weigh. I love the daily reading pieces, short and sweet, well-timed and thought out, the right amount. They’re interesting. I’m surprised there isn’t more information specifically about processed carbs.

    The intake person on the first day was so bad that I almost quit before I started: she was a minute or two late, unfriendly, unsmiling, and didn’t introduce herself. All she asked me was what medications I take and she told me that the red foods are “bad,” which clearly goes against the whole idea, and she didn’t seem particularly knowledgeable overall. What’s the point of even talking to someone in person if that’s all I’m going to get? It was clearly just a side hustle for her, and I’m not interested in receiving that as a welcome. Do I meet face to face with anybody again? I do NOT want it to be her. I wish that I could just click on the same foods, with the same amounts easily. It shows what I ate recently, but it doesn’t usually make it easy to click on the same quantity that I entered the previous time.

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    Verified purchase

    Reviewed Jan. 8, 2022

    I did not keep up with daily lessons through the holidays but lost a pound. I exercised most days until my gym was shut down due to the pandemic. My wife pre made a simple sandwich every night and did not cheat during the day. I fell into bad habits after dinner.

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    Verified purchase
    TechPunctuality & SpeedStaff

    Reviewed Jan. 8, 2022

    Before Noom, I tried all the pills, drinks, quick diets, everything. They may have helped me shed a few pounds, but it always came back and I could never get to where I truly wanted to be. Noom’s focus isn’t 100% on weight loss. Noom cares about my overall health and well-being with things like portion control vs starving yourself, balancing your food by encouraging and teaching you to make healthy swaps all while enjoying your favorite treats, teaching you to make manageable and realistic goals, and even helping you track the simple stuff like water and your steps to mold you into a HEALTHIER you, not just a skinnier you.

    By making these simple changes one by one, it doesn’t alter the way I live drastically to where I can only keep it up for a few weeks. I’m making life long changes that will help me become healthier and teach my children how to establish healthier habits from the beginning. I have lost 18lbs and have 13lbs to go to reach my goal and for the first time, it seems truly obtainable. Forget about the crash diets that promise you’ll lose the weight fast! Get with a program like Noom that helps you slow and steady get there with consistent results that will actually keep the weight off!

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    Noom
    Response from Noom

    We're so inspired by your dedication to your wellness, Kaelee! Keep up the great work!

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 8, 2022

    I’m confident that I can stick to this program, change my habits and become healthier. That’s something that I’ve never said about a diet plan before. I’m very impatient about losing weight and at the same time have almost zero will power but somehow that’s no longer causing me to want to throw in the towel. I think it’s because I’m learning the reasons that I quit every other diet and gained back all my weight plus some. I’m also learning to be okay with the fluctuations in the scale. My weight loss is at a healthy sustainable pace and I’m enjoying life on this journey. I would recommend to anyone who is ready to ditch the “easy and fast” weight loss schemes and the extremely restrictive diets that won’t last.

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    Noom
    Response from Noom

    We love to hear that you’re learning so much from Noom, Britnee! Thanks for letting us help you find your healthy balance!

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2022

    Good service but additional graphs needed to show daily calorie consumption against personal target. Also some activities are not listed so it does not add these to your calorie expenditure. Strength is detail on calories related to foods and good guidance in response to questions when asked.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2022

    I’m using Noom for a month or so, the fact that this is more than just an App and that there is a person on the other side to turn to is a great help and I am referring to my guide since I do not have a coach. For some time I was feeling that this might be too American for me - I live in Israel, I maintain a Mediterranean diet just because this is the Mediterranean and I have always been concise of what I eat. And yet, the scale has just started to cooperate in a more rewarding manner.

    So, hay, I’m in!

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    Verified purchase
    Staff

    Reviewed Jan. 7, 2022

    I’m almost a month in and the changes are small but they add up! There’s ways to have fun with food. I genuinely look forward to sweet treats that are healthy and filling, while also sneaking in a few other treats but still hitting my goals. Don’t get discouraged, don’t starve yourself, stick with it, you’ll understand when you get there!

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    Noom
    Response from Noom

    We are so happy to hear that Noom is helping you stay on track to reaching your goals, Jackie! Thanks for letting us help you find your healthy balance.

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    Reviewed Jan. 7, 2022

    I think Noom has a great support system. However, I am older and I have tried several strategies/programs to help me healthy. Since I have a medical condition I have shared that information with my coach because I really want to change my lifestyle! However, some of the coach’s remarks made me feel uncomfortable to a point that I don’t think that I will share any more personal information. Since I eat the same thing for breakfast it would be great if the app allowed for you to login “usual breakfast” so that I don’t have to enter the same information.

    Last night I was trying to link Noom information onto my Apple Watch and tablet. I guess customer support was real busy because instead of obtaining more information about my needs they quickly responded that the Noom software wasn’t capable of linking my iPhone to my Apple Watch and also use my laptop. So they said that they would be happy to refund my money. Most companies try to obtain as much information as possible before offering a refund. I don’t expect for any of this to change but I thought you might want to look at my interaction with customer support. I will continue to use Noom because all of the people are very nice including my coach. And I think it will help me lose weight.

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    Response from Noom

    We're so sorry to hear that you've had an unsatisfactory experience with your coach, Elizabeth. We would love to help and we'll be in touch so we can learn more as well as help with any technical issues you're experiencing.

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    Customer Service

    Reviewed Jan. 7, 2022

    It takes a week for someone to respond. Then they introduce their selves. In the morning. They say they only be getting back to me once a week. I didn’t get the message until 3:30 that afternoon. I write them back with questions. Then I get a message saying they’re going to be out for the next five days. Is this really a person or a robot I’m getting? Is that normal for them just to get back with you once a week?’

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    Honesty & Transparency

    Reviewed Jan. 7, 2022

    The thing I like the most is ironically the worst, logging food. The database is incredibly inaccurate, especially when you are basing your daily intakes on the color system. An item can fall in green, yellow or red depending on which version you choose. It’s very frustrating and misleading.

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    Staff

    Reviewed Jan. 6, 2022

    Noom is an amazing experience allowing me to have a healthier relationship with food, improve my mental and physical health, and explore what matters to me. A combination of community, education, and emotional support, the light-hearted approach to serious matters really sets these guys apart. No guilt trips, no neurotic calorie or macro counting - noom embraces a sane approach to taking care of ourselves. Yes, the main object for most Noomers is weight loss, but the focus for everyone varies since we all have different reasons for wanting the weight loss. Highly recommend!

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    Noom
    Response from Noom

    This is amazing to read, Carol! You're doing such a wonderful job embracing each aspect of the program! Keep up the awesome work!

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    Staff

    Reviewed Jan. 6, 2022

    I absolutely love what Noom has done for me! It's has changed the way I think, talk, and see food. I'm building a better relationship with it because of their amazing Lessons and coaches! I would recommend it to everyone looking to feel better physically and mentally about food. I've noticed my weight has gone down consistently because I am accountable for what I put in my body. But more than the weight I love that I'm learning and also teaching my kids to have a healthy relationship with food.

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    Noom
    Response from Noom

    We love to hear that Noom is helping you to have a better relationship with food, Autumn! We’re honored to be a part of your journey. Keep up the great work building healthier habits!

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    Staff

    Reviewed Jan. 6, 2022

    Noom is without question a great educational product. I have had some major injuries in the last year, and my experience has been nothing but positive. A little less emphasis on social media would be good but that is a small thing. I’m not wandering in the dark anymore. A little education has helped me immensely. Thanks.

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    Noom
    Response from Noom

    We're so happy you're finding Noom's curriculum helpful for your health and wellness journey, Ross. Thanks for being part of the Noomily and we wish you much success!

    Verified purchase

    Reviewed Jan. 6, 2022

    Noom allows me to feel that I’m capable of weight loss. In fact, I have been losing weight. I have never stuck with a weight loss plan this long and without having someone pushing me daily. Their support is present and subtle…just enough to feel responsible to them and myself without feeling overwhelmed and pressured. In terms of the daily lessons, I do miss hearing the voice recording in some of the lessons.

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    Noom
    Response from Noom

    We love to hear this awesome feedback, Katrina! We're so happy you're finding Noom's curriculum and supportive environment helpful for your health and wellness journey. Thanks for being part of the Noomily!

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    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffRatesValue

    Reviewed Jan. 6, 2022

    I am a woman in her late 20s who has struggled with anxiety and stress since college. I tried talk therapy, but would end up talking with my therapist like I talk to a friend… some good advice in there, but not a huge value add. I tried two different therapists, and the thought of the cost/time involved in looking for a new therapist was daunting and exhausting. I found Noom Mood on an Instagram ad. I was familiar with their weight loss program, but not Mood. For a free trial, why not try? I needed all the help I could get.

    When I signed up, I did a brief survey about what’s been bothering me (stress/anxiety/work). Noom gives me daily exercises and brain tricks to teach me how to control my own anxiety/stress. I really do love that whenever I’m feeling stressed, I can open the app and have some reprise. It guides me to build new stress management skills into my daily routine. I love that it’s exercised based, and encourages daily engagement. I frankly don’t use the counselor chat feature much at all. The 0-3 calendar day reply is too slow for me, and I don’t like sharing these deep feelings I have via IM chat.

    Noom Mood has greatly improved my confidence in managing my anxiety/stress. I highly recommend for anyone who wants to build stress and anxiety management into a routine and will be interested in all the clinically-proven psych tricks Noom shares. My one critique - I wish I could pay for it with my Health Savings Account! It is still worth every penny (and much cheaper and accessible than the 2x a month talk therapy visits I used to do).

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    Noom
    Response from Noom

    Thanks so much for taking the time to share your Noom Mood experience with us, Jennifer! We're honored to be a part of your mental wellness journey!

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    Reviewed Jan. 6, 2022

    Three weeks on Noom and I’ve lost 8 pounds. I’m so pleased and love that I can cook my own foods. They give me all the structure and support as well as delicious recipes and meal plans. I’m very happy with the Noom lifestyle.

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    Noom
    Response from Noom

    We are so proud of your awesome progress, Brenda! We’re honored to be a part of your journey to lasting health.

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    Ease of Use

    Reviewed Jan. 5, 2022

    A really intuitive and even fun approach to doing something that is otherwise not much fun at all. One of the best things about this is the tracking feature and the ability to ‘get back on the bus’ if you fall off. Love it!

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    Noom
    Response from Noom

    We’re so happy to hear that you are finding success with Noom, Richard! Keep up the motivation!

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    PriceStaff

    Reviewed Jan. 5, 2022

    I am very happy with my experience with Noom this far. It has given me the psychology parts for weight loss and health that I have lacked in the past. The amount of support and resources I have available easily has made a huge difference in my success. I am only about 1.5 months into the lessons and down about 12 lbs but the non scale victories are worth even more than that. Feeling better, feeling more full on better foods, knowing I am making changes for my lifelong goals that are completely sustainable is an AMAZING feeling.

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    Noom
    Response from Noom

    This is SO awesome, Chariti! You have a phenomenal attitude, and we are so grateful to be a part of your journey! Great work!

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    Staff

    Reviewed Jan. 5, 2022

    I’m relatively new into the Noom experience, next week will be eight weeks, but I’m more than pleased with it so far. Its balanced approach is a great help to me every day helping men keep focused on not just diet or calorie counting but a balanced approach to healthy living. I appreciate the information based approach from the sciences nutrition, psychology, physiology, etc. Another helpful feature for me is the outside support, an individual coach and group interaction, plus a handy app to carry wherever I go to keep learning & check in whenever I have a moment. So far this has been a huge help keeping me on track and gives me hope for a better future. Check in with me again hopefully at eight months and I’ll let you know how it has been going.

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    Noom
    Response from Noom

    This is amazing to read, Kris! You are doing such a wonderful job embracing each aspect of the program! Keep up the awesome work!

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    Sales & MarketingOnline & App

    Reviewed Jan. 5, 2022

    While a lot of the articles seem cheesy and the coaching and groups aren’t super important to me, the app has profoundly changed my relationship with food and I’ve lost a lot of weight so far, so I’m into it!

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    Noom
    Response from Noom

    We love to hear that Noom has changed your relationship with food, Jacob! Congratulations on all of your hard work!

    Verified purchase

    Reviewed Jan. 5, 2022

    I’m frustrated by lack of progress. A little down in weight then back up. Articles are valuable. I don’t like the share with the group component. Just doesn’t work for me. I haven’t been eating very much but not seeing results! It’s been two months and I would have expected more progress.

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    Verified purchase
    Staff

    Reviewed Jan. 4, 2022

    Fantastic app. Great truly great information and support. I wish I'd found this before!! When you're ready Noom is a super program. Highly recommended!!! The coaches are also a great support. Group is another supportive element. Personally I love the individual coaching and the thought provoking lessons -- these have been really helpful and illuminating for me.

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    Noom
    Response from Noom

    This is amazing to read, Nancy! You are doing such a wonderful job embracing each aspect of the program! Keep up the awesome work!

    Verified purchase

    Reviewed Jan. 4, 2022

    With Noom I’m mindful of what I eat, why I eat and how much I eat like no other program I’ve tried, and all with a sense of humor! I finally have confidence I will reach my ideal weight and stay there!!

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    Noom
    Response from Noom

    Your motivation and commitment are inspiring, Margy, and we're so happy that you're finding success with Noom! We also love that you're having fun and gaining tools to use towards creating a healthier lifestyle! Keep up the great work!

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    Maintenance

    Reviewed Jan. 4, 2022

    I have not been assigned a group even though I get instructions to share things with my group. The script and narrations don’t match so it throws me off. I’m stuck at 12 pounds loss so I’m frustrated! This is not working either!

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    Verified purchase

    Reviewed Jan. 4, 2022

    With the Noom daily reading and instructions. It’s giving me creative ideas. How? I’ve learn to substitute favored sparkling water for alcoholic drinks. I’ve also learn to use plain yogurt as my salad dressing and baked potatoes topping by spicing it with garlic and other spices. That was wonderful to enjoy along with healthy eating.

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    Noom
    Response from Noom

    We love to hear that Noom has made you more mindful of your eating habits, Edwin! Keep up the awesome work building healthier habits with your Noom family!

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    Sales & MarketingOnline & AppStaff

    Reviewed Jan. 3, 2022

    I am loving Noom. I feel educated on all the topics and love the app. It has helped me to focus and feel supported in my weight loss journey. I highly recommend this to friends and family. 5 plus stars.

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    Noom
    Response from Noom

    It's wonderful to hear that you are feeling so supported throughout your journey with Noom, Denise! Thanks for letting us help you find your healthy balance!

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    Reviewed Jan. 3, 2022

    8 weeks and 20 pounds down. Feeling awesome and down 2 pant sizes. And being so mindful of why I eat. Eating what I want and feeling like I get what I need to satisfy my food wants. Everyone is asking me about how I am losing weight.

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    Noom
    Response from Noom

    We are so proud of your awesome progress, Jeanne! We’re honored to be a part of your journey to lasting health.

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    PriceTransparency

    Reviewed Jan. 3, 2022

    I love the lessons. They have taught me a great deal between dieting and experiencing a more healthy lifestyle. My 1:1 coach is great and right there to encourage. Answer any questions as well as ask the hard ones. I’m in love with my group and coach. She keeps us in the right path and encourage us with timely and up to date articles to back everything she says. Noom on a whole is quite worth it!!! Down 22 lbs!

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    Noom
    Response from Noom

    It's wonderful to hear that you are feeling so supported and encouraged by your group and coach, Anitrese! Those are some impressive results! Keep up the awesome work building healthier habits with your Noom family!

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    Punctuality & SpeedStaff

    Reviewed Jan. 3, 2022

    Noom helped me think about when, why, where and with whom I eat and how that affects what and how much I eat. The format helps me remember to log my weight and food choices daily and it keeps up with my movement. I also like how it encourages you to just move, but keeps the focus on conscious eating - it doesn’t overwhelm with too much too fast. The only meh thing so far has been the group - mine hasn’t been very active, and I think the coach starts too many threads so none of them seem to get much activity. I would enjoy more interaction, ideas, and encouragement. I would like you to see a way to spend the Noom coins it awards daily.

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    Noom
    Response from Noom

    We’re glad that you’re enjoying what Noom has to offer, Lesley, and your honest feedback here is appreciated! We want Noom to be the best app we can make, and your feedback is invaluable to that process.

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    Staff

    Reviewed Jan. 3, 2022

    I was sick and tired of yo yo dieting where I would lose weight and just gain it back again. I was highly skeptical of Noom since I’m not a huge fan of a lot of psychology. But, I needed to develop new habits and have tools to not only lose weight but keep it off. Noom is wonderful in that it is mostly education. They help me get to the why. Why do I think I need to finish all the food on my plate. Why do I start craving chocolate cake as I drop the pounds. Why do I run to food when I’m depressed. Why do I eat more food when I’m x y or z situations.

    Noom has changed the way I think and interact with food and my environment. They’ve helped me learn what foods I should eat, provide me with tons of tips and tricks. And, I even have a personal coach who I can ask questions and get encouragement. Not to mention a group that’s going through the classes with me so it feels like there’s a cohort working through this and encouraging each other. So far I’ve lost 12 pounds and have shed 2.5 inches from my waist.

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    Noom
    Response from Noom

    We are so happy you're enjoying the science and psychology behind Noom, Bryan! Keep up the amazing work!

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    Reviewed Jan. 3, 2022

    I am very pleased with both my personal coach and group coach. The lessons are very educational and definitely on time with the subject matter when I need it most. I feel well supported and know in my heart I will achieve my goals with this program.

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    Noom
    Response from Noom

    We love to hear that you’re feeling encouraged and supported throughout your journey with Noom, Shirley! You’ve got this!

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    Sales & MarketingOnline & App

    Reviewed Jan. 3, 2022

    Very easy to follow and feel like I have a checklist to complete everyday which keeps me on track. Really great tricks to keep a healthy lifestyle, balanced nutrition and portion control. Only reason I gave it a 4 is because the recipes on the app are very limited In comparison to other apps such as WW. If you need meal ideas you have to explore more outside Noom. Also, I’ve found a few of my staple food items are not in the library of foods and when you add them, they have to go through an approval first which takes a lot of time so I’ve been using a different food with similar nutrition to log my day to day.

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    Noom
    Response from Noom

    We're so glad that you're enjoying our program, Danielle, and we really appreciate your feedback regarding what you'd like to see improved. Keep on Noomin'!

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    PriceStaff

    Reviewed Jan. 2, 2022

    It has taken me a long time, but I finally realize that I am worth taking care of. My coach has been trying to get me to realize that. And I am starting to. Huge, huge accomplishment. I am so happy to be on this journey.

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    Noom
    Response from Noom

    We are so inspired by your dedication to your wellness, Deb! You're SO worth it! Thanks for letting us help you find your healthy balance!

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    Staff

    Reviewed Jan. 2, 2022

    I have tried several weight loss and lifestyle change programs and none of them seem as organized as this one. The coaches provide great guidance and I do not feel restricted in any way on what I can eat. I am one month in and already see great results.

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    Noom
    Response from Noom

    We love hearing that you're excited and already enjoying your program, Charles! We hope your experience is excellent and if you ever need us we are always here to help!

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    Reviewed Jan. 2, 2022

    At 74 with health issues, I no longer believed I could lose weight. I desperately wanted to so I could hike with my grands. And, I’m a DOING it with the knowledge and support I get from NOOM! I feel so much better!

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    Noom
    Response from Noom

    This is SO awesome, Roz! You are making phenomenal progress, and we are so grateful to be a part of your journey! Great work!

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    Staff

    Reviewed Jan. 2, 2022

    Noom has been very helpful. A better understanding of the psychology and sociology behind eating habits is making a big difference. Being able to reach out to a coach for added assistance is a big plus. I am confident I will reach my goals.

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    Noom
    Response from Noom

    This is amazing to read, James! You are doing such a wonderful job embracing each aspect of the program! Keep up the awesome work!

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    Reviewed Jan. 2, 2022

    I have been pleased with many aspects of Noom, including the articles, logging my eating, drinking and exercise. I have lost about 1.5kgs since I began which is not as much as I had hoped but at least I haven’t put on any weight over Christmas which I normally do. I am also starting to challenge and change my eating habits which is good. It is also reactivating many of the lessons and practices I learned when I lost 17kgs with WW in 2006.

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    Noom
    Response from Noom

    We love to hear that Noom has made you more mindful of your eating habits, Sarah! Keep up the awesome work building healthier habits with your Noom family!

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    Staff

    Reviewed Jan. 1, 2022

    Noom so far is turning out to be everything I hoped. I find the lessons informative with a little humor added in. The plan is easy to follow. My only negative is that the program won’t let me create a recipe to log the total calories instead of having to list each ingredient individually. But other than that, I’m losing weight and starting to feel healthier.

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    Noom
    Response from Noom

    We’re glad that you’re enjoying what Noom has to offer, Karen, and your honest feedback here is appreciated! We want Noom to be the best app we can make, and your feedback is invaluable to that process.

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    Staff

    Reviewed Dec. 31, 2021

    I have tried a lot of different things to try to help my mood. I’ve been in therapy, taken medication, started exercise programs, and a few other things. Noom is lot more enjoyable and I feel a lot less stressed at week six than I have in a while. It’s nice to see proof from the mood graph that things are getting better—it helps me in the rough moments to convince myself that I’ll come out of them. I’m really grateful someone decided to create this. It’s especially nice for someone who does really well with self help type programs.

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    Noom
    Response from Noom

    We love to hear that you’re finding a more peaceful mind with Noom Mood, Hannah! Thanks so much for taking the time to share your review and experience with us!

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    MaintenanceStaff

    Reviewed Dec. 31, 2021

    I love the way it breaks down how we think about eating and our habits and how they are formed and changed. I like how we are breaking down goals into tasks that are attainable. The coaching is a great way of reinforcing what you are doing. The way they present your calorie intake is also very simple to understand.

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    Noom
    Response from Noom

    This is what we love to hear, Cale! At a time when so many things feel complicated, we want wellness to be simple! Congratulations on all of your hard work!

    Customer ServiceSales & MarketingOnline & AppMaintenanceBilling

    Reviewed Dec. 30, 2021

    So I was soooo excited to sign up for Noom. I spent over an hour answering all the zillions of questions, I provided my payment information and I was ready to get going. When I attempted to download the app, at the VERY END of this lengthy process, it was THEN that Noom told me that their stupid app is totally incompatible with IPhone 6 and simply will not work. This is because you cannot download IOS 14.4 or more recent versions on an IPhone 6. Period. Locked out. Unable to use it. Do you know how many people still use an IPhone 6? Is this stupid or what? So THEN I have to call and cancel my subscription. Don't waste your time unless you have a newer IPhone because it is a waste of your time.

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    Customer ServiceStaff

    Reviewed Dec. 30, 2021

    I no longer have access to listening to the articles as I have to just read them and I don’t understand why. I’m also wondering why there isn’t an option to view weekly data on what I have eaten, how much I have exercised, my steps, etc., so that I can analyze my progress better and make adjustments. At the very least, I thought my coach would have access to this data and give me feedback. Instead, when I ask questions, I get very generalized responses but nothing specific to me. I would assume a coach would reach out and say things like, "I noticed…. Considering trying this…. Etc." The positive, is that the Noom app has pushed me in a space where I hold my self accountable, and the articles are extremely helpful, and I do feel like I am making progress because of Noom.

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    Staff

    Reviewed Dec. 30, 2021

    Great app. Great psychology. Haven’t lost a single lb and have been doing this for a month and a half. That being said, the tools are great, the encouragement plenty, the logging necessary. The fact that the all links with Apple Watch is helpful. If it could link with other apps like My fitness pal or Sweat. That would be helpful too. Overall I’m satisfied with the experience, it has just led to zero weight loss for me.

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    Customer ServiceTransparency

    Reviewed Dec. 29, 2021

    Every update makes it worse. IT are useless; standard responses are all FAQ and don't work. Things from free apps aren't available here. No way to go back. Just one screen during a lesson; you have to begin all over again. You can't add your own recipes without going through a seriously convoluted set of measures, and even then, they disappear. In fact, all the gains you've made that are motivating disappear regularly except your weight tracking. It's ridiculous. Original app logo was bright yellow sun, new one looks like red sperm.

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    Staff

    Reviewed Dec. 29, 2021

    So far so good, not giving up even when I go off track, I know I can still succeed. Helping me make better choices without feeling deprived. Also making me more accountable by weighing in every day and logging meals.

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    Noom
    Response from Noom

    We are so happy you're enjoying the accountability that Noom provides, Judith! Keep up the great work!

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    Sales & MarketingOnline & AppRefunds & PayoutsStaff

    Reviewed Dec. 29, 2021

    The app is different and I think that’s a great thing. The psychological component is what most need and are not finding in other apps out there. I don’t really understand the book coins other than something they doesn’t have real value except for positive motivation, maybe? There are many foods within the app that makes logging easy but there are still lots missing. Overall, I think it’s a good app- curious where my weight will be at the end of my subscription and wondering what happens if my goal is not met? Is there a money back guarantee?

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    Verified purchase
    Staff

    Reviewed Dec. 29, 2021

    I chose Noom because I have wanted to lose weight and get fit for a number of years without success. Noom is different and intelligent so appeals to me - it teaches about the science and psychology behind food, exercise, our behaviours and choices. It promotes change in my behaviour by helping me to think about what I am doing and that’s what I love about it. With Noom I feel confident that I’ll get the outcome I want now.

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    Noom
    Response from Noom

    We love to hear this awesome feedback! We're so happy to help you achieve your goals and wish you more success to come!

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    Reviewed Dec. 29, 2021

    I’m delighted with Noom. I’ve lost about 6 kilos but feel I’m eating good portions and healthily. I really like the fact Noom does not make you feel guilty about eating certain foods and accepts you can at times weaken. Noom gives you the strength and ability to continue even if you have a day when you overindulge. It empowers you with improved food awareness. Its coaches and group are also there for you. It’s changed my life so much for the better.

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    Noom
    Response from Noom

    It's wonderful to hear that you are feeling so supported and encouraged by your group and coach, Caroline! Keep up the awesome work building healthier habits with your Noom family!

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    Staff

    Reviewed Dec. 29, 2021

    This is my first time using any type of program and the one on one support has been so helpful. I just wish there was some group work or recommendations to find fellow Noomers to add that extra boost of support. Plus, it would be an added benefit of having workout partners. Also, I would love if Noom would have their own workout programs or channels.

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    Noom
    Response from Noom

    Thank you for your feedback and suggestions, Briana! We want Noom to be the best experience possible, and your feedback is invaluable to that process.

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    Staff

    Reviewed Dec. 27, 2021

    This journey hasn’t just helped me with my diet, it’s also helped me a lot with my mental health and how I view myself. My coach and I talked about stuff like stretch marks. I used to be very self conscious about them but now I realize they’re a part of life and they’re normal.

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    Noom
    Response from Noom

    That's what we love to hear, Kendall! Thank you so much for making us a part of your health and wellness journey!

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    Staff

    Reviewed Dec. 26, 2021

    So far I have found the Noom program very easy to follow, the helpful information given each day is good, and the coaches are very happy to help if any questions or concerns arise. Well done. Keep up the great work.

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    Noom
    Response from Noom

    This is what we love to hear, Catherine! At a time when so many things feel complicated, we want wellness to be simple! Congratulations on all of your hard work!

    Verified purchase

    Reviewed Dec. 26, 2021

    Theoretically this is a great app. However, there is so much content and so much to log that it doesn’t work. Give me clear instructions like meals and workout plan and then have me check off what’s done with the option to add more as needed.

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    Sales & MarketingOnline & AppMaintenance

    Reviewed Dec. 26, 2021

    First time I’ve been taught the psychology around food decision making instead of being told to just eat a ton of greens. Noom teaches you to be mindful and how to break bad habits and form good ones. The app allows you to easily track your calories without the difficulty of other apps.

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    Noom
    Response from Noom

    We love to hear that Noom has made you more mindful of your eating habits, Charla! Keep up the amazing work!

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    Punctuality & Speed

    Reviewed Dec. 25, 2021

    Steaming pot never worked!!! I’m one of 8% recording meals! It’s a drag have to do manually every day!!! Contacted by tech - have busy schedule and Didn’t expect to have to spend time on this when I signed up!!! Disappointed.

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    Staff

    Reviewed Dec. 25, 2021

    When I started with Noom I was not sure what to expect, but I have learned so much not only about food, but so much about my relationship with food. The mini lessons are easy to follow and very helpful. I always had a love/hate relationship with food and have always been overweight. Noon has helped me better understand that no food is bad, just must be eaten in moderation. I log my meals for accountability and the coach checks in with me and shares resources to help me. Of course Noom is only a tool and we have to do the work and commit, but of all the things I have tried to lose and maintain my weight, this has been most successful and I recommend it 100%.

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    Noom
    Response from Noom

    This is amazing to read, Nilsa! You are doing such a wonderful job embracing each aspect of the program! Keep up the awesome work!

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    Reviewed Dec. 24, 2021

    Loving the comprehensive program. A support group, coach, food data bank, lessons. And all on my own time in my own way. I am much more aware and feel healthier. More focused on hydration and vegetables and movement. Lessons are easy to read yet impactful.

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    Noom
    Response from Noom

    We are so inspired by your dedication to your wellness, Lira! Thanks for letting us help you find your healthy balance!

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    Sales & MarketingOnline & AppStaffEase of Use

    Reviewed Dec. 24, 2021

    I love Noom. I have lost 10 pounds and look forward to reaching my goal by February! The app is easy to use and very positive. The coaches are helpful and it is nice to have an accountable community. Thank you. I highly recommend Noom to everyone as it is personalized and will meet individual needs.

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    Noom
    Response from Noom

    Your motivation and commitment are inspiring, Kelly, and we're so happy that you're finding success with Noom!

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    Reviewed Dec. 24, 2021

    Positive so far. In spite of some health issues, I am learning to think no more about my food choices. I have tried other weight loss programs. I’ve learned more on Noom. I’ve not lost much but I am making healthier selections.

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    Noom
    Response from Noom

    We love to hear that you’re learning so much from Noom, Evelyn! Thanks for letting us help you find your healthy balance!

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    Sales & Marketing

    Reviewed Dec. 24, 2021

    Advertising is so deceptive these days that you tend to mistrust anything you see on TV. Not so with Noom. Everything you talk about in commercials, and more, is exactly what you get. Two months in (and 15 lb lighter than when I started), and I eat better, I move more, I feel better, I’m ready for the next challenge. Very happy with the experience.

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    Noom
    Response from Noom

    This is SO awesome, Greg! You are making phenomenal progress, and we are so grateful to be a part of your journey! Great work!

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    Punctuality & SpeedStaffTransparency

    Reviewed Dec. 23, 2021

    Overall, Noom is working for me. The daily lessons are quick and helpful. Calorie counting and meal logging is easy, though a few items are a little inaccurate. I know individuals can add items, but I hope Noom updates them at some point. The coaches and group members seem friendly and encouraging. It’s good to swap healthy food ideas and know that you’re not alone in your weight loss journey.

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    Noom
    Response from Noom

    This is amazing to read, Shannon! You are doing such a wonderful job embracing each aspect of the program! Keep up the awesome work!

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    Reviewed Dec. 23, 2021

    I joined due to watching the success and recommendations of #sisters in law podcast hosts. I am getting much needed psych support and questions answered. I am very pleased with my progress, I am changing my life slowly and that means it will last

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    Noom
    Response from Noom

    That's what we love to hear, Julia! Thank you so much for making us a part of your health and wellness journey!

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    Maintenance

    Reviewed Dec. 23, 2021

    Both my wife and I have successfully lost weight. Fortunately, our goal is just 15 to 20 pounds. We find that daily weigh-ins and entering our three meals a day has been affective. It keeps us focused on our eating habits. We have under utilized Noom’s tutorials. We will need this advice for long term maintenance.

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    Noom
    Response from Noom

    We’re so happy to hear that you and your wife are finding success with Noom, Bob! Keep up the motivation!

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    Staff

    Reviewed Dec. 23, 2021

    I have been doing Noom for a month and have learned so much! I feel like I have a personalized coach with me as I make food choices. I am changing habits and how I think about food! I have been losing weight every week and most importantly living a healthier lifestyle! Noom helps hold you accountable while using knowledge to give you power over your lifestyle choices.

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    Noom
    Response from Noom

    We love to hear that Noom has made you more mindful of your eating habits, Tracy! Keep up the amazing work!

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    Staff

    Reviewed Dec. 23, 2021

    Noom really has helped me understand myself more when it comes to weight loss. I hate doing things that require changing without understanding how it REALLY works. Learning the psychology behind weight loss has made a huge difference in understanding how to maintain a healthier lifestyle.

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    Noom
    Response from Noom

    We are so happy you're enjoying the science and psychology behind Noom, Micah! Keep up the amazing work!

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    Customer ServiceStaff

    Reviewed Dec. 22, 2021

    Excellent app that allow me to track my food. Good recipes. Good education on food and our relation to it. Good follow up from a coach. I do highly recommend Noom. There is also a group support and exchange for maximizing your experience.

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    Noom
    Response from Noom

    We love to hear that you’re feeling encouraged and supported throughout your journey with Noom, Carole! You’ve got this!

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    StaffRates

    Reviewed Dec. 22, 2021

    The Noom program is overall going very well. I enjoy the group comments, and the one on one help. I find these two things keep me interested in checking in each day. I like the plotted weight graph… it is encouraging to literally see it move downwards. The articles are thought provoking and I do believe they help in preparing me for possible upcoming challenges. I don’t really enjoy the food tracking and it’s only because I find the listed items are most often incorrect and that is very annoying (especially when it’s a scanned item).

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    Noom
    Response from Noom

    We’re glad that you’re enjoying what Noom has to offer, Marcie, and your honest feedback here is appreciated! We want Noom to be the best app we can make, and your feedback is invaluable to that process.

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    Timeliness

    Reviewed Dec. 22, 2021

    I like the daily lessons but I find it difficult to not see the red and yellow foods as bad. I haven’t lost any weight (been 4 months) and my binging has gotten worse. I used to exercise everyday, but then decided to work on nutrition more. I find it difficult to stay on track when before Noom it was easier. Logging in food is annoying and I don’t like how you can plan for the next day either. Feeling very disappointed. I gained weight in the past 4 months that I’ve been on Noom.

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    Verified purchase

    Reviewed Dec. 22, 2021

    I started my journey on November 19, 2021. Since then I have learned a lot about how to reprogram my way of thinking about meal planning and have dropped 30 and a 1/2 pounds. The program has taught me that everything in moderation can be included, and still lose weight. Thank you Noom! Carol G.

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    Noom
    Response from Noom

    This is SO awesome, Carol! You are making phenomenal progress, and we are so grateful to be a part of your journey! Great work!

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    Sales & MarketingOnline & AppTransparency

    Reviewed Dec. 22, 2021

    More takeout, restaurant and way more brands to include please!!! Please update to include more brands! The app “Lose It!” has a lot of brands, and restaurant options. Would love it you guys could match it. I try to add as many new brands as possible but it seems like I’m literally always doing. It’s starting to get tiring.

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    Noom
    Response from Noom

    Thank you for your feedback and suggestions, Susana! We want Noom to be the best experience possible, and your feedback is invaluable to that process.

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    Sales & MarketingPrice

    Reviewed Dec. 21, 2021

    I joined Noom on 11/11/21 and have lost 25lbs by following the program and getting support from 2 coaches and my group. The program works and is very affordable. With discipline and following the guidelines, everyone can be successful. There are no gimmicks, no sales pitches, just good information and support!

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    Noom
    Response from Noom

    This is amazing to read, Ziba! You are doing such a wonderful job embracing each aspect of the program! Keep up the awesome work!

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    Sales & MarketingOnline & App

    Reviewed Dec. 21, 2021

    Noom is great! Once I got into a rhythm of weighing, tracking my food, and reading the daily material, I have made lots of progress. And it’s very low stress as well. If I miss day or eat pizza, there’s no guilt or shame to be found here - we’re concerned with the long term results. Both the app and its content are high quality. I wish the food tracker had a slightly more streamlined workflow, but that’s a minor issue. It’s great having both a personal coach and a group coach to keep me on track!

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    Noom
    Response from Noom

    This is amazing to read, Matthew! You are doing such a wonderful job embracing each aspect of the program! Keep up the awesome work!

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    Reviewed Dec. 21, 2021

    I loved the new audio lesson choice from reading. I can do mindless tasks while listening to learn. Then it stopped and I was frustrated thinking I had done something wrong and maybe changed the settings or something. Found out it was during the first two weeks it was offered but no longer. I vote for audio choice. D

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    Noom
    Response from Noom

    Thank you for your feedback and suggestions, Diana! We want Noom to be the best experience possible, and your feedback is invaluable to that process.

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    Customer ServiceSales & Marketing

    Reviewed Dec. 20, 2021

    So very disappointed. My coach has been off 1/4 of the program and barely responds when she is available. Yet to carry on a conversation or have any meaningful response. I’ve kept to the caloric deficit Noom has set and have gained weight. Not at all what the program advertised.

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    Ease of Use

    Reviewed Dec. 20, 2021

    Noom is providing me with the psychological tools I need to make better food choices and become a healthier more active person. I have lost 8 kilos in 8 weeks and feel that I will reach my goal. I really enjoy the lessons and the group coaching and support. The food tracker is very easy to use and I am getting the hang of the recipe builder.

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    Noom
    Response from Noom

    We are so happy you're enjoying the science and psychology behind Noom, Angela! Those are some impressive results! Keep it up because you are doing great!

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    Punctuality & SpeedStaff

    Reviewed Dec. 20, 2021

    I absolutely love Noom and this app. It is helpful to have it at my fingertips in every situation. Logging is easy. Connecting is easy. I do miss the audio versions (they helped draw me in). Amazing! I think having it in app form has helped me tremendously, because it’s always close and always available. I can pull things up at restaurants to decide what fits into my calorie budget for the day. I can ask for help from my group or coach any time I need it. Loading my steps is tricky sometimes…It’s not always fast enough or strong enough to sync with my other app, but that’s the only thing that takes a hot second to load.

    I am grateful for the recipes! These have helped me to plan fun new meals and grow some new taste buds. I love that all of the info is already logged in with the recipe so I know what of the 3 groups (green, yellow, red) I’m eating from and how much. This experience has been unlike any other. The psychology, information, options, and community have been life changing. I recommend this program to everybody (even those not struggling with weight, but wanting to learn more about their body and their relationship with food. Love love love this! Thank you Noom!

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    Noom
    Response from Noom

    Thanks so much for this feedback, Lauren! At a time when so many things feel complicated, we want wellness to be simple! Congratulations on all of your hard work!

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    Staff

    Reviewed Dec. 20, 2021

    This is a great program that has taught me a lot. I just need to tighten up my eating for it to work most efficiently. I would recommend to anyone who needs help getting started, with motivation or with knowledge.

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    Noom
    Response from Noom

    We love to hear that you’re learning so much from Noom, Cassandra! Thanks for letting us help you find your healthy balance!

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    Customer ServiceSales & MarketingPrice

    Reviewed Dec. 20, 2021

    Not over pleased with my experience to date. I have not experienced weight loss. The tracker itself is good and has a lot of caloric info in database. I received an email with a discount code which was never applied. Code didn’t work. Feel it is very overpriced for what you get. Coach option is a good one.

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    Punctuality & SpeedStaff

    Reviewed Dec. 19, 2021

    I could not wait for the next lesson. It is the best weight loss program I have ever seen on. It has has taught me many things that I needed to help me understand the process of walking down this to road.

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    Noom
    Response from Noom

    We're so glad that you are enjoying the daily lessons, Patricia! Thank you for being a part of the Noomily!

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    Staff

    Reviewed Dec. 19, 2021

    My experience has been good with Noom. I have been frustrated with myself because I’ve been doing the yo-yo on the weight graph and that’s on me. But now it went down so I guess I’m back on track. Losing weight has always been hard for me but with Noom I’m learning how to eat the right foods and it’s been an eye opener for me. So I thank you guys for the help and The little anecdotes you throw in with the lessons.

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    Noom
    Response from Noom

    We are so happy to hear that you are staying on track to your goals, Mary! Keep up the amazing work!

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    Staff

    Reviewed Dec. 19, 2021

    I joined Noom to learn about my eating habits and how to build better ones. Everything I read said the personalized coaching makes a difference and Noom is great at that. I have not found that to be true. My coach has not helped me and I continue to wonder why I even joined Noom.

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    Staff

    Reviewed Dec. 19, 2021

    Noom has been the one and only plan that has ever worked for me. It has taught me how to eat to lose weight and keep it off for life. The coaches are amazing. The people in your support group are there for you through setbacks and triumphs.

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    Noom
    Response from Noom

    It's wonderful to hear that you are feeling so supported and encouraged by your group and coach, Carol! Keep up the awesome work building healthier habits with your Noom family!

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    Customer ServicePriceMaintenanceStaffValue

    Reviewed Dec. 19, 2021

    This program may help some people but I find it very silly and infantile. The articles talk down to you and the group chat boards are ridiculous. Grown adults posted about how proud they are of themselves for eating an apple instead of a cookie! Come on! It also encourages unhealthy choices- Lean cuisine meals and processed foods. Not to mention the sheer stupidity of having a participant count calories for lettuce. Additionally the create a dish option breaks down the actual components so instead of listing a soup in the daily meal log it lists the components (1 raw zucchini, 2 raw garlics)- instead of “zucchini soup”. Really dumb. The program provides accountability but that can be found along with everything else for free elsewhere. The personal coach does not seem to actually read my comments but rather seems to just copy and paste prepared links and replies. This really isn’t worth the money.

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    Sales & MarketingPriceStaffRates

    Reviewed Dec. 19, 2021

    The program is good. I don’t understand the fee structure. $49.00 per 5 months is all I can afford if the price goes up I can’t continue, I was supposed to get a 80% discount, but I messed up the discount coupon.

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    Verified purchase

    Reviewed Dec. 19, 2021

    I’ve tried so many diets over the years! I’ve felt absolutely hopeless much of my life in regards to weight loss. Noom is unlike anything else out there. Noom is exactly what I need to truly gain the tools I need to have lifelong health and weight management. I will never use anything else! I have found a solution and it is what I’m learning with Noom.

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    Noom
    Response from Noom

    We are so inspired by your dedication to your wellness, Mary! Thanks for letting us help you find your healthy balance!

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    Customer ServiceRates

    Reviewed Dec. 18, 2021

    I used to like hearing the recording of each lesson. Since it turned into reading I don’t find I can concentrate on reading it. The group is too much, I am always on the phone with work. Last thing I want to be able to read all that when I get home. I like it more a couple of people but nothing more than that. Lost interest on this program already.

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    Sales & MarketingOnline & AppStaffHonesty & Transparency

    Reviewed Dec. 17, 2021

    So far, I have loved most about the app and the results. A problem that I’m experiencing is that I switched from an Android to an iPhone and all my course data and meals logged are lost. Honestly, it’s discouraging starting from scratch and I’m debating whether I want to continue with Noom altogether. Not loving that’s everything I worked on is no longer available. I’m behind on all my reading and I’ve reached out to support, my guide, and group coach to no avail.

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    Sales & MarketingPricePunctuality & SpeedOnline & AppRatesHonesty & Transparency

    Reviewed Dec. 16, 2021

    The psych tips are good. Unfortunately that is the only pro I can give. Weight loss is dreadfully slow on this program, daily weigh ins are frustrating as you are forced to see fluxes versus the week’s loss, and probably most unfairly of all, people are charged based on how eager they are to join, not a set price! I was really upset to learn that the five month plan that I was charged is actually the price for a six month plan for anyone else. That is deceitful and I felt taken advantage of. Also the weight loss projection chart on the app is misleading and pushes back the goal weight date further and further every day. It’s discouraging to see.

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    Staff

    Reviewed Dec. 16, 2021

    Noom helps you figure out what works for you while giving you a foundation of weight loss principles that includes developing a mindset for long-term success. I’ve lost 18 pounds in 8 weeks (even during the holidays) and haven’t felt hungry or wanted to quit this program. Well on my way to my ultimate goal - thanks Noom!

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    Noom
    Response from Noom

    We are so proud of your awesome progress, Judy! We’re honored to be a part of your journey to lasting health.

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    Reviewed Dec. 15, 2021

    On it for a month and zero weight loss. Not encouraging at all. Logging everyday and reading the lessons. Exercising at least 4 days a week and walking every day about 2-3 miles. The scale is not moving and my clothes don’t feel different.

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    Verified purchase

    Reviewed Dec. 15, 2021

    So far I’m pleased to have lost 14 pounds in a relatively short amount of time. Reading the incentive articles I receive daily encourage attention to the goal of weight loss and keep me focused on my goal. Also, I’ve clearly counted on recording meals to stay on track and source the best foods for me. Recipe ideas have introduced me to different foods that have been fun to try. Great program - I’m sure I’ll reach my goal!

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    Staff

    Reviewed Dec. 15, 2021

    I absolutely love Noom! I’ve been a member for a little over 2 months & down 19 lbs. The psychology of it works better than any diet plan I’ve ever tried. I’m a mindset kind of a person so it’s perfect for me!

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    Noom
    Response from Noom

    This is SO awesome, Peggy! You are making phenomenal progress, and we are so grateful to be a part of your journey! Great work!

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    Sales & MarketingOnline & App

    Reviewed Dec. 15, 2021

    Your food logging isn’t robust like other apps I have used. It’s tedious because you have to log all of the nutritional information, and the app doesn’t let you add the protein because it doesn’t scroll down far enough to tap and get your cursor in the box. For the money spent, the food logging should be more robust.

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    Noom
    Response from Noom

    Thank you for your feedback and suggestions, Michelle! We want Noom to be the best experience possible, and your feedback is invaluable to that process.

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    Reviewed Dec. 15, 2021

    I’ve used Noom before and lost 15 lbs, but life changed and I found myself needing support again. I tried a few other health apps, but ultimately missed the experience I got from Noom. Returning to Noom has been nice because it’s reinforcing the lessons I learned the first time around and it feels familiar. The only reason I’m giving it 4 stars instead of 5 is that I needed to come back at all. Yes, I learned to build habits that lead me to a healthier life, but in the perfect world, I shouldn’t have needed to return at all after completing the Noom courses after a year.

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    Noom
    Response from Noom

    We are so inspired by your dedication to your wellness, Wendy! Thanks for letting us help you find your healthy balance!

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    Staff

    Reviewed Dec. 14, 2021

    So far I have liked the program. Leaning a lot and looking forward to see myself progress. The personal guides are amazing because I know I’m not doing it alone. It feels great when I can reach out to my guide and get feedback right away.

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    Noom
    Response from Noom

    We love to hear that you’re learning so much from Noom, Mary! Thanks for letting us help you find your healthy balance!

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    Staff

    Reviewed Dec. 14, 2021

    Absolutely love Noom! It works! It has helped me with portion control, water consumption, workouts and sleeping. I have a whole new outlook on food as well as life. The psychology doesn’t just help with weight loss. It helps with everyday situations and stress.

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    Staff

    Reviewed Dec. 14, 2021

    The introduction of audio was amazing. But now that I’m out of audio lessons I can’t get into a regular ritual when I dedicate time to Noom. I’m an auditory learner and reading and then writing drive me up the wall.

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    Reviewed Dec. 14, 2021

    First and foremost my coach Melany has been terrific with support and suggestions. I have found my way out of guilt, shame and have tools to stay the course toward health and fitness. I am not to my first goal yet but it is near and my future and strategies for success are intact. Thank you Noom.

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    Customer ServiceStaff

    Reviewed Dec. 14, 2021

    I am so glad I chose Noom to help me. I’ve lost 14 pounds in a little under two months, and the articles really help me examine my cravings and prioritize my health. I also love the coaching and group chats, it’s great to hear from others going through the same journey!

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    Noom
    Response from Noom

    Success, please!!! Such great progress, Cortney! Thanks for inspiring us and the rest of the Noom family.

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    StaffFollow-Through

    Reviewed Dec. 14, 2021

    I truly enjoy the lessons that are sprinkled with humor. I’m realizing that everyone has problems with stress and anxiety from time to time and Noom is teaching me how to deal with stress and anxiety in a way that’s simple to understand and follow through with.

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    Staff

    Reviewed Dec. 13, 2021

    Decided to try Noom. Have enjoyed the principles and stuck to guideline. Was provided with a personal coach. Unfortunately they have not given me any help so have struggled on my own keeping to my daily activities. Results are up and down so have had to guess the reasons.

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    Verified purchase

    Reviewed Dec. 13, 2021

    Was hoping for something that motivates, that is different than the other weight loss apps but it’s the same, eat right and exercise. We all know we need to do this but I need something motivating, to get me to behave differently and work out. This has not happened and I am out of the return window so I spent money and got nothing in return.

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    PriceStaff

    Reviewed Dec. 12, 2021

    So far, Noom has helped me completely shift my mindsets about food, and weight loss. For me, no more restrictive diets that are absolutely no fun at all and never last anyway, it’s a new way of looking at food, habits, exercise and an overall healthy lifestyle! And IT’S WORKING! I’m losing weight and still enjoying things I love to eat, in moderation with daily meals being more intentional and balanced. I’m learning a lot and believe this will be sustainable for me. No more yo-yo diets.

    Thank you to Noom, the coaches, and groups of people supporting each other for making this an experience that’s well worth it!

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    Noom
    Response from Noom

    We love to hear that you're finding success with the program, Nicole! Keep up the awesome work building healthier habits with your Noom family!

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    Staff

    Reviewed Dec. 12, 2021

    I’m satisfied so far. One of the best parts, besides the engaging lessons, is the community side of it. It’s not too massive, like an entire worldwide social media platform, more like a cohort of people to help you on your way. Makes me feel like I can reach out for help and get input from the coach and other members going through the same thing.

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    Customer Service

    Reviewed Dec. 12, 2021

    It’s okay, and it probably works for some folks. I haven’t really lost any weight but lost 2 pounds buying a more accurate scale. The logging of food is good and it has a scan feature to scan bar codes. The group coach is more “attentive” than the personal coach, and at first I thought they were robot responses! Some of the lessons are pretty good, and some of it you have heard before if you have done WW or other diets. I have been doing it for over 6 weeks now, and can’t say that I am either happy or unhappy with the program yet… We will see if the habits form and any pounds are lost! Could be a great app for others

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    Reviewed Dec. 12, 2021

    Food library is inconsistent with portion sizes and calories. Makes logging tedious. New food items are not added once user uploads so you have to reupload it every time you eat it. Portion measurement are inconsistent, ex. Can input 1/4 cup but not 1/3 cup.

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    Reviewed Dec. 12, 2021

    If you can stay engaged in the day in day out process with NOOM you will see changes. They may be small at first but all those changes add up. I’ve been on NOOM for a month, I’ve lost 20 lbs. and feel empowered. Empowered by the food I select, prepare and eat, by the lack of desire to eat crappy food. I went out yesterday to buy bagels for our church fellowship today. I had errands to run so those fresh, hot bagels were in the back seat wafting into my head. I thought I was going die. They smelt so good. Instead of succumbing to the smell as I would have done in the past, I grabbed the apple and grapes I had washed for the ride and I was fine. Now the smell still haunted me for a bit but I was satiated by all the food I ate during the day. I feel better, I eat better and I know that I can withstand the ups and down until my goal and beyond.

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    Noom
    Response from Noom

    Wow! We're so inspired by your dedication to your wellness, James! Thanks for letting us help you find your healthy balance!

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    Reviewed Dec. 11, 2021

    I find the logging cumbersome and wish I could see a graph of my calories so I can easily review pattern. I am sure my coach has a zillion members and she has been surprisingly attentive but somehow I feel less supported than I did with weight watchers with actual people.

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    Sales & MarketingOnline & App

    Reviewed Dec. 11, 2021

    1. Too many foods are not in database, and many that are, have incorrect info.
    2. When adding a new food item, I include serving size and calories as labeled, but the app adds this to my food log, regardless of how many or few servings I’ve consumed. Then I cannot change it without first deleting it from my food log, then searching for it and adding it back with my calorie changes. Annoying!

    3. Newly added foods aren’t categorized by color. The app should at least make an attempt to add it to the correct color group, otherwise the food analysis is useless.

    I hope you resolve these issues soon. I’ve used both WW and My Fitness Pal apps, and don’t recall ever having nearly as many problems with their apps.

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    PriceStaffRates

    Reviewed Dec. 11, 2021

    Noom is the first resource I have found that gets to the root of my health. They show genuine care for my well being by taking me to the source of my behaviors. I feel gently led by a caring and trusted guide. I feel grateful for the people at noom providing this resource at an affordable price. I am getting results that are showing up in all areas of my life not just the scale.

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    Reviewed Dec. 11, 2021

    I love my coach Stephanie because she always asks me a question that makes me search and reflect on my choices. I like the text notification reminders to log meals etc. The lessons are also educational and inspiring.

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    Staff

    Reviewed Dec. 11, 2021

    I have been with Noom for about 2 1/2 month and have lost about 12 pounds. I have learned so much about my eating habits and how to undo harmful ones and how to change my wrong thinking about food. I am diabetic and it has helped me and encouraged me to eat the foods that are best for my body.

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    Staff

    Reviewed Dec. 11, 2021

    Hello, I loved the lessons, I have learned a lot and having a personal coach is amazing. Too bad I could not listen to lessons anymore after a while because it really helped me consolidate information. Regarding logging system: I noticed inconsistencies and mistakes in calories for some elements and this made me loose several weeks in the beginning because my budget was completely off. I think there is a major improvement to do there because I was not guided properly.

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    Noom
    Response from Noom

    Here at Noom, we are working hard to improve and genuinely appreciate this honest feedback, Ariane. We appreciate your help in making Noom the best it can be!

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed Dec. 11, 2021

    During the first 14 days it was great. The daily reads were audibles and could be listened to while driving, washing dishes, showering, cooking or whatever. As soon as the audibles disappeared it has becoming extremely difficult for me to finish a day's read. When I do finish sometimes I speed read so fast I didn’t really ingest what I was reading. Feels like I was suckered into the subscription honestly. Really unhappy with it so far. I really want to like it so I’m really trying. I have a lot in my plate and Noom seems to be adding to it instead of helping me.

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    Noom
    Response from Noom

    Thank you so much for your honest feedback and recommendations, Natalie! We want Noom to be the best app we can make, and your feedback helps make that happen!

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    Reviewed Dec. 11, 2021

    In my experience I pride myself with being accountable for my actions. Good or bad. I like Noom because I can learn the science, the psychology behind eating what I eat. I know what is right for me and when I going off the rails. Now I know why I go off the rails. Anyway, I have already recommended Noom to lots of my friends. A couple have successfully lost between 25-60 lbs. So I know it works. My weight is slower because my health problems but I am happy to say that when I started back I was 137 lbs. Now I am 127. Thank you Noom!

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    Response from Noom

    Thanks for sharing the Noom love, Lori! Those are some impressive results! Keep up the awesome work building healthier habits with your Noom family!

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    Reviewed Dec. 10, 2021

    Noom is the best weight loss program out there. Eventually you learn how to eat healthier without totally giving up what you love. I would say Noom is not a “diet”. It teaches you to make better choices so that when you do want to splurge you can do so without going overboard.

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    Staff

    Reviewed Dec. 10, 2021

    I have been surprised and very pleased with my Noom experience. It is supportive, informative and inspiring. I can’t believe how easily I have lost 8 pounds, being coached through the rough spots, warned of the plateaus and disappointments, and generally guided through the places where I’ve given up in the past. It’s a wonderful program, and though I’m not usually a joiner, I get a lot out of communicating with other Noomers.

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    Response from Noom

    It's wonderful to hear that you are feeling so supported and encouraged by your group, Megan! Keep up the awesome work building healthier habits with your Noom family!

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    Sales & MarketingOnline & AppStaff

    Reviewed Dec. 9, 2021

    I find the logging tools and articles to be helpful in motivating my goals. The weigh in chart and step count feature are great. The recipe database could be expanded to include lower calorie swaps and other tips and tricks for making tasty lean meals. Maybe more links to food related articles or exploring new foods, sample menus, swap outs etc. My Garmin does not always sync with the app to record my steps. Not sure if that is a me problem. I don’t find the group chat very helpful as most people are disengaged. Which is disappointing to me. But overall the experience has been very good. I am almost at my weight loss goal and I feel I have learned to live and eat more mindfully.

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    Response from Noom

    We’re glad that you’re enjoying what Noom has to offer, Carolyn, and your honest feedback here is appreciated! We want to offer the best experience possible, and your feedback is invaluable to that process.

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    Punctuality & Speed

    Reviewed Dec. 9, 2021

    Although you are weighing daily and recording food, the feeling of ugh when you go over your budget disappears. There are coaches and group chats to motivate you even when you eat an entire box of Swiss rolls. I notice how I feel when I eat as well as why I need to finish my plate. It’s a slow process but I didn’t gain weight overnight.

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    Response from Noom

    We are so inspired by your dedication to your wellness, Stephanie! Thanks for letting us help you find your healthy balance!

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    Sales & MarketingOnline & AppMaintenanceStaffTimeliness

    Reviewed Dec. 9, 2021

    I love this program! I genuinely am learning so much. I finally felt ready to take on a weight loss program and I’m so glad I went with Noom. I was nervous because I expected it to be too much work and I would waste my money! But not at all. It truly takes the perfect amount of time everyday to stay on top of the program and weight loss. I am learning so much about how to choose what I eat, why I eat what I eat and so much more. The way you document your food is by far the most helpful compared to other apps. Everything gets broken down and the app is simple. There is genuine real human support that are the best cheerleaders. I’m never mad that I stay the same weight it that I’m not seeing jaw dropping results because I know the next day I have a chance to reflect and make change! And get advice if you need to. Super dope and helpful and works!!

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    Reviewed Dec. 9, 2021

    Noom has taught me how to completely re-evaluate the way I look at food. I regularly consume a low amount of calories, however my calorie “color” choices are a problem. Not knowing that before, I felt so discouraged that my calorie intake level was low and I could not lose weight. I would Definitely recommend this program to everyone.

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    Noom
    Response from Noom

    Thanks for sharing the Noom love, Lori! We're so happy to have you in our family.

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    Staff

    Reviewed Dec. 8, 2021

    Noom has been extremely valuable helping me to understand how, why and when I eat. I no longer feel like food is running my life. It’s not just the weight. It’s feeling in control and on top of it most of the time.

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    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed Dec. 8, 2021

    I am very satisfied with the Noom program. In the past I have been successful with Weight Watchers. This is similar but in my opinion more encouraging mindfulness tips immediately and conveniently available on my phone. I don’t need to attend a meeting. I realize some need that but if you consistently weigh in, log meals, and take the great advice. This works!

    Though I’m not great at posting, I do read what the group shares. Also I appreciate the checking in when I get behind in my reading. (Only when I’m traveling). The only disappointment was when the audio went away. I really enjoyed listening while I read. FYI. Others in my group felt the same way. But all in all it’s a good experience and I’m in it until I reach my goal. Then I will do the intermittent fasting to maintain. Thanks for all your help. ❤️

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    Staff

    Reviewed Dec. 8, 2021

    This is my second Noom experience and I have been able to embrace all its aspects. I was always fairly active and a healthy eater, but my sweet tooth was my downfall. Noom has allowed me to fine tune and expand my eating habits (more greens) which has helped curb my sweet tooth and occasionally feed it. I can’t tell you how many times I’ve been in a weight funk and the Noom readings for that day are exactly what I needed! If you’re serious about weight loss and lifestyle changes, Noom is perfect.

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    PriceStaff

    Reviewed Dec. 8, 2021

    I started Noom because it I need to lose weight. I have stuck with Noom because it is helping me to change my life. I had heard of mindfulness but now understand the concept and that has helped me to make lasting changes. Don’t get me wrong, the individual still puts in the work, but Noom keeps me focused on the fact that I am worth the effort.

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    Sales & MarketingOnline & App

    Reviewed Dec. 8, 2021

    I love Noom. I’ve been using it since the first of November. The only suggestion I would make is to include audio with reading. 1) I loved the sound, texture and inflection of ALL the voices. 2) I have a long commute each day and listening again to something I just read reinforces the learning. 3) the voices make it feel more like you are part of the group. The app needs some work but I’ll leave that to another day.

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    Punctuality & SpeedStaff

    Reviewed Dec. 7, 2021

    App is really slow to load lessons, the trainer assigned is useless. She throws a bunch of generic stuff at you. Has connectivity issues with iPhone. I don’t think it is helpful tool for weight loss. Not satisfied with Noom.

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    PriceStaff

    Reviewed Dec. 7, 2021

    I was nervous to try Noom. I’ve had mixed results with weight loss attempts. I am someone who had a lot of the information already; even the psych tricks. Putting it together and to use in my own life has been the part I have not yet succeeded with. So far, it has been helpful; worth mentioning I’ve tried Noom twice before but quit during the trial. A month in, I’m noticing more restraint and though my weight hadn’t changed much yet, I do feel like I’m setting myself up for success. We shall see how it goes! The small sessions and regular check ins are helpful.

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed Dec. 7, 2021

    It still feels like a money maker rather than something that cares about weight loss. I’ve heard all these tips. So. Many. Times. From other weight loss apps. From weight loss programs at clinics. From my doctor. From just being a nurse. I think for someone who’s never attempted weight loss this might be all valuable. But for someone who has tried as much as I have and has not been successful, it just feels like you want to dump an entire toolbox on me then expect me to carry the load and perfectly work the tools in my life. Isn't the definition of insanity trying the same thing over and over again and expecting a different outcome? You said you were different when you advertised to me. But you’re not. The “science” isn’t good enough here.

    The outcomes have such a large margin for improvement. You say people who log their meals have the best outcomes, say this many people have lost weight on Noom, then tell me I’m part of only 3% on the app who actually log their meals? That doesn’t add up. That’s looking at your numbers for marketing, not the benefit of the client or with scientific scrutiny.

    If I could make these tools work in my life I would. We need to have availability of human beings who are well rounded in mental health training/medical practice who can think outside the box. And we need them literally walking through this with us. Aside from that, you can’t help me when my child gets sick. Or when I need to rush them to 15 different holiday events. Those times I literally don’t have another minute in my day to use your tools. This society does not allow for one to focus on the self because we just want to collect our fees and go home. If you really wanted to help me lose weight, you’d help me take care of my children.

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    Sales & MarketingOnline & App

    Reviewed Dec. 7, 2021

    Noom has created a community of support for creating a healthy lifestyle. My coach is readily available and checks in on me regularly. There is a community of users who are active and report on their progress frequently. The lessons are full of tips, tricks, psychology, physiology and humor. The app makes daily tracking easy and effective.

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    StaffEase of Use

    Reviewed Dec. 7, 2021

    Absolutely love this program! Super user friendly! Wonderful staff! Highly recommend!! This program is the easiest to use of anything I have ever done! Love the correlation to real life and that you talk to real people! Makes it so much easier to stay on track and meet your goals!

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    Sales & MarketingOnline & AppEase of Use

    Reviewed Dec. 7, 2021

    I’m very satisfied with Noom. My individual coach and my group coach have been great! The app is easy to use. The lessons are set up well and are very useful. I have learned a lot. I feel that I am able to make good progress using Noom’s tips.

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    Sales & MarketingOnline & AppStaff

    Reviewed Dec. 6, 2021

    Psychology approach is very helpful. Exercise recommendations are terrific. Included recipes are great. I love being able to put my own recipes in the program- however I wish the barcode scan tool were available within the recipe input portion of the app. For example- if I was making a casserole which included an ingredient with a barcode- I could scan it within the recipe creation function.

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    Sales & MarketingOnline & App

    Reviewed Dec. 6, 2021

    Noom has worked well for me and it has only been a month. My issue with Noom is that by the time a page loads, I forgot why I was going there. Adding meals to the log is almost painful. After entering the items, the screen goes to a page to accept the input. One has to tap three times for the info to be accepted. Then you can see an analysis of what you ate. You then must escape from that page to continue. Ending the day seems to be a six step process. I am becoming quite frustrated with the app.

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    Customer ServiceContract & TermsSales & MarketingPriceOnline & AppHonesty & Transparency

    Reviewed Dec. 6, 2021

    I went into it hopeful based on the advice of two friends who lost a combined 60 pounds and also gave me a promo code for 80% off. Well that hope faded almost instantly. The "Free trial" cost me about $18.50 and in the first week I fluctuated 12.5 pounds. There is no desktop version which forces you to stare at your phone for several hours a day logging your food, exercise, etc. Between desktop version and the data not transferring from one device to another (laptop, tablet, phone, etc.) is ridiculous.

    I would also like to add the concept of, "Coaches", is laughable. They never give you straight answers, won't tell you what qualifies them as coaches, and more than once whenever I explained my frustrations their suggestion was to cancel. Great advice right? And don't believe their commercials about using Psychology or Science, there is none of that, just a series of 1-2-3 minute videos they force you to watch before unlocking your next goals. Honestly, the only reason this app works is because of the cost which forces people stick with it. Save your money and download a free app like LOSEIT or even pay the $50 for MyFitnessPal. Noom is absolutely awful.

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    Staff

    Reviewed Dec. 6, 2021

    At first I thought it was just another fad diet plan with some outrageous way to lose weight. Imagine my surprise that it was simple psychological way to lose weight and not crave food. With its gentle (or harsh if you chose) way to discuss and encourage. So far I lost 30 pounds with just regular food. I can still eat some of my favorite food but within moderation. It helps me track my habits and daily weight. When I gained some weight. Noom simply encouraged me to be positive and just keep my eyes on big goal. Noom recognizes that everyone will slip from time to time and work on helping get you back on track. You are assigned a REAL coach who will check in with you to see how you are progressing. Best of all it is Deaf/Hard of Hearing friendly with text. I do wish that they have ASL version and coach who know ASL.

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    Reviewed Dec. 6, 2021

    I’ve lost over 20 pounds in around six weeks. That success speaks for itself. I have been so enthusiastic in my description of Noom to others that three people have joined with my encourage. We are forming our own little support group. I am also applying the principles of habit change embedded within Noom to address other behavior I wish to change. I am happy and proud to be a Noomer.

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    Refunds & Payouts

    Reviewed Dec. 6, 2021

    I’m confused. I’m not losing weight, and from what I can tell, Noom is just “eat healthier”. I mean, if it were that easy, I would just do it. I’m listening to the lessons and logging food but it’s doing nothing. Why am I paying for this service?

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    Reviewed Dec. 5, 2021

    Since joining Noom in October, I have lost about 15 pounds (2 months). I am happy with my experience, the program has encouraged me to make healthy life style shifts. It is just engaging enough to keep my attention and motivate me without being overwhelming or feeling like there’s too much to do. I am not a fan of the group coaching, as it appears everyone is at different stages in the program, so often the posts don’t make sense.

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    Reviewed Dec. 5, 2021

    I decided to give Noom a chance after reading all the positive reviews. I was skeptical at first, but it works. I told myself I would give it my all for the first month and see what progress I can make. I lost 10 pounds my first month. The program really teaches you how to rethink what you eat each day and why!

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    Staff

    Reviewed Dec. 4, 2021

    I started Noom through a trial offer through my doctor and have learned so much that I decided to purchase a year to keep learning, growing, changing and finally understanding how to think about food and myself. Life changing, mind changing and lifestyle change that has made me proud of myself. I thought I knew it and tried it all. Try Noom, it will change your relationship with how you think about what and how you eat and think of yourself. Almost 30 lbs gone and more to go but now I feel like it is possible.

    Lastly, I have never gone past 18 lbs and been able to go further or keep it off. Noom has changed my life and my future health. The counselor and group are a huge help and a missing part that I thoroughly enjoy being a part of. Others who get it, help on the wonky days and great motivation and ideas are key to success to any journey. Try Noom, you will not regret learning even one thing.

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    Reviewed Dec. 4, 2021

    This has been a good experience for me. I’m losing weight very slowly but I’ve stopped snacking and overeating mostly. I like the daily weighing and readings. My coach Tara has been insightful and supportive and given me good advice.

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    Reviewed Dec. 4, 2021

    I think Noom is a great idea but because I work so much, have a baby and 6 year old it’s hard to keep on track. Everything I get in a routine the baby gets sick and I have multiple sleepless nights that stress me out and go back to my old habits. I’m not giving up because I know making lifelong chances are not easy so I’m at that point that I haven’t lost weight (just the same) which I’m bummed but I feel healthier because I’m working out more and making better choices.

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    Ease of UseRates

    Reviewed Dec. 4, 2021

    Noom is easy to use, it makes learning your psychology interesting, and equips you to handle many of the things that contribute to your negative eating, thinking, and self destructive habits. I’ve made so many changes and overcome things that I didn’t think I ever could. I log meals and it’s super easy and not horrible like I had convinced myself at all. You have to see what the fuss is about!

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    StaffEase of Use

    Reviewed Dec. 4, 2021

    Noom is a easy to use and educational dieting app. It is helping me change the way I think about eating and I have lost about 15 lbs in 6 weeks. I like that I have to log my weight each day and it keeps a graph of my weights. It’s also easy to log meals and keep a calorie count.

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    Reviewed Dec. 4, 2021

    I love Noom’s approach to weight loss: making lifestyle changes that are sustainable for the long-term. I have had success with the program so far, and I feel I will be able to continue on this path with the healthy habits I have developed for the long haul. One-on-one coaching has been a major factor in my success in the program, along with the short daily lessons, quizzes, and group chats. I love the accountability of food logging and daily weigh-ins. I’m continuing to work toward my goal and hoping to be a Noomer for life!

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    Staff

    Reviewed Dec. 3, 2021

    Very helpful articles and having support great program. I found the specific topic regarding the elephant and ways in which you can sabotage yourself helpful. I also like the calories counter, better than Weight Watchers, their program has unlimited green foods which was not useful for me.

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    Reviewed Dec. 3, 2021

    Noom is great. Love the sessions. The tracking food water exercise. Really liked the initial lessons which were audio. I could listen to them while walking. Now I have to read so can’t walk while doing the lessons. Add more audio lessons.

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    Rates

    Reviewed Dec. 3, 2021

    This has been a positive and good experience so far. It is a slower weight loss than I wished for but it is setting the future up for a successful lifestyle of good health. I love my coach and it is interesting to read the other members comments.

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    StaffTransparency

    Reviewed Dec. 3, 2021

    Your articles and personal coach are excellent. Both are informative, uplifting and helpful. The food tracker needs significant updating. Way too many clicks involved when tracking whole day at once. Too many redundant or unnecessary clicks in general. No way to modify or check the ingredients of client-created meals once added to the tracker. Client-created meals page is not organized-no search or even alphabetical order. You could learn a lot from My Fitness Pal and WW food tracker. I think Noom is a better program but really needs to improve the tracking experience. Especially if you want to attract and retain clients from these other 2 platforms.

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    Sales & MarketingPricePunctuality & SpeedOnline & AppRates

    Reviewed Nov. 29, 2021

    I registered because I saw the ad on TV and I heard you can try it free for a month. I did not get a free trial, I paid three dollars for a one-week trial and after the week they would charge me 179.00 for eight months' worth. You can only use Noom from the app on your device, not your PC. Your time on the app is limited to how long you said you would use it each day, which you only have up to 15 minutes to choose from. I would have opted for more time if it were available for me to choose because I could have kept going with the little health quizzes, they were too easy. You can also log your food and water on their app, which can be done on any number of other sites for free.

    The information you plug in to get your plan is limited by the choices available to click on and there are things for sale in the process so you must pay attention to what you are agreeing to. The registration process will ask you if you want to forego the trial and just sign up to make the full price commitment, so do not do it, use the trial to make sure it is for you first. You can do this on your own since you are the one doing the work. When I could not go any further in the process without agreeing to something I did not want to try yet, I clicked out then tried signing in again so I could start the trial. That did not seem right at all by the way.

    I went to cancel once I saw that it did not live up to the hype and the price was lower if I chose to continue, then it went to a flat rate monthly fee, but I canceled it anyway. You will be prompted to purchase other things from Noom so please research it first. I did not have the experience I saw in the commercial and the reviews under three stars are true based on my experience, but I had not thought to search for reviews about Noom prior to the registration process. I wish you all success in meeting your goals, no matter what you choose to do. I just wanted to share my experience.

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    Staff

    Reviewed Nov. 12, 2021

    Overall great product - not too hard to follow and really about habit building and understanding yourself, rather than specific recipes or fitness. The downsides come from that as well - if you're looking for very specific things, like exercise to do or what to cook for breakfast or dinner, this is not going to be the best fit.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffTransparency

    Reviewed Nov. 12, 2021

    I signed up for Noom in the summer of 2020. At the same time I purchased a DNA test through them to help identify genetic issues with weight and weight loss. The DNA kit never arrived and it took months of writing back and forth with customer service to finally get a refund (after several promises of resending the test which never happened.). At the time of the refund I requested a cancelation of the entire program. I was so disappointed in the DNA/customer service issues that I just wanted nothing else to do with them.

    Fast forward to November 11, 2021 and my husband informs me that Noom has withdrawn $179 from our account. A quick bank records search and it was discovered they had also charged us in March 2021. I spoke with a customer service agent through chatting yesterday who confirmed that the account had been canceled as I indicated it had. He could offer no explanation as to why I had been continued to be charged. Initially he only offered to refund yesterday's charge. After inquiring about March, I eventually was offered a refund of that amount as well. They stated it will take 2 to 5 business days to see the money returned to my account. I hopefully will have better luck getting my money back this time. I'm concerned as I already had major issues with the refund on the DNA test that never arrived. I will not recommend them to anyone because of this.

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    Reviewed Nov. 3, 2021

    I signed up for a year. Losing weight well in 2 months. I listen to the audio while I walk every day. It works. Now there are no more audio recordings and everything needs to be read. Can't read while walking. Not safe. So now I have to set other time aside to ready the lessons. Don't like reading, never did. Feel duped. They have plenty of time to record the lessons and make things a little easier and less time consuming.

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    Honesty & Transparency

    Reviewed Oct. 18, 2021

    I decided to try them, but when I signed up I got nothing but a white screen. When I told them it was their responsiblity to make sure their product worked at first download, they told me to contact support. Then they deleted my review. Deleting reviews is dishonest and does not make your product better.

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    Staff

    Reviewed Oct. 4, 2021

    I bought the Noom capsules that they recommend you take three times a day. If you have belly fat they recommend taking two at each meal. I bought three bottles that lasted about three months. Felt nothing, no side effects, no weight loss. Total waste of money. I did watch my diet and I have "The Mirror" and I'm very active around the house and garden. If someone loses weight on Noom it's because they took care of themselves, not because of Noom.

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    Sales & MarketingPricePunctuality & SpeedOnline & AppStaffBillingEase of Use

    Reviewed Sept. 17, 2021

    I generally wanted this program to work; the app was easy to use, the information was excellent, and easy to understand. My issue was not about billing or the bot coach like many others…. Mine was with the actual product. The initial assessment told me I would lose 25 lbs in 6 months. A reasonable expectation; however, as you dive deeper into the questionnaire, I was now able to fast track my weight loss down to 4 months… impressive. How is this possible? It only took me three days to realize the insanely inflated calorie totals, such as the 150 calories I was charged for my 100 calorie pack. There were the 175 calories I was charged for a 30 calorie snack. My 2800 calorie-a-day allowance only had me eating 2475 calories, if you figure it all out. The further I looked, I was charged the calorie cost of 2 hard-boiled eggs for every 1 that I ate. It’s easy to understand how members hit weight loss goals, the total intake of daily calories is being grossly shortchanged.

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    Sales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed Sept. 14, 2021

    Tried for 2 months with limited results of about 5 lbs. Calorie goal was only 1200 calories but my "coach" encouraged me to eat more. The app is weak; not easy to enter foods and foods in database were lacking. The daily lessons were quick, somewhat informative but often silly. The coach checked in once/week and didn't offer much coaching other to eat more. I am going back to FitnessPal which is a much better system that tracks carbs, sugars, etc. Noom needs to strengthen their database.

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    PricePunctuality & SpeedStaff

    Reviewed Aug. 19, 2021

    I started Noom after my third child was done breastfeeding. I was the heaviest I had weighed in my life and wanted a change. Through Noom I lost 27lb and 6” to my waist. The program is so simple and amazing. I received diets and exercises as well as coaches to talk with and ask for help. The weight loss is slow and steady and the lessons are easy to follow. I’m done with the program and almost to my goal weight. I have continued to lose weight, and with the help of my coach, upon leaving the program, I have a plan for future goals. If you’re on the fence about Noom take the plunge it’s so worth it!

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    Noom
    Response from Noom

    Wow! That was wonderful to read, Jamie! We're so happy to help you achieve your goals. Thank you for being part of the Noomily!

    Customer ServicePriceStaff

    Reviewed Aug. 4, 2021

    I followed Noom religiously, and not only did I not see any change in my weight, their "coaches" didn't help me at ALL. Noom is not cheap, so I was expecting more from their coaches and educational materials. The "coach" was a total joke--unresponsive and only gave me the most generic replies. This app is basically a $50 MyFitnessPal (which is free). I regret spending money on Noom. I think this app could be effective if you are morbidly obese (as any diet change would show you a huge change in weight). But for those of average size, you are better off using that money on a REAL nutritionist.

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    Reviewed July 20, 2021

    Noom partners with OneTrust to purchase, sell, and disseminate your personal information. To stop this, they require even more personal information. They require your government ID! Totally shady and ridiculous.

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    Customer ServiceSales & MarketingOnline & AppStaffTransparencyResolution

    Reviewed July 12, 2021

    Overall I think Noom is a fair program, I did lose most of the weight I wanted to in the six months I subscribed. I would have renewed my subscription except during the last 3 months the app reset my meal streak back to zero four times, my course progress twice. All my data for these were lost. Noom tech support had no explanation for this and did nothing to recover my data. There was no effort to resolve the problem in any satisfactory way. I did receive emails apologizing if that counts for anything. If you need help counting calories and want limited group support Noom is okay for that, but if you want a solid way to track your progress and get recognition for your hard work go elsewhere.

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