LuckyVitamin.com Reviews

I ordered my Hippeas and then went to Amazon and saw they were a little cheaper. Called LuckyVitamin to cancel, and they said they couldn't do that but they could price match. My Hippeas got delivered and still no price match, called again and they reassured me there would be a price match. A week has gone by and I received an email from the CEO, checking on my purchase. I told him what happened and he said he doesn't see any notes in the system and thought I would be returning the items I bought. Can you say, scam. Don't trust this website. Everything is great when you don't have any issues, but the moment you do, you are out of luck.

I ordered two 12-jar cases of Honest Tea on 10/25. (Great product, BTW.) After a few days, a huge carton arrived with 4 of the 24 bottles. I felt bad for how much money they must be losing shipping it piecemeal this way, and with so much bubble wrap, but OK. When -- after a couple of weeks -- the rest had still not arrived, I called. "Oh, don't worry. It's out for delivery."

I should've heeded the advice on here about SHIPPING taking a long time. I live less than ONE hour from the distributing facility. Thought, how bad can shipping be? I ordered Pure Encapsulations probiotics that require a cold pack. Granted it did say, we recommend 2 day shipping but I thought there's no way it will take 5-6 days, maybe 3 at best and with the cold weather I should be ok. NOPE. Ordered on a Thursday at 10AM, they did not SHIP that day only created the shipping label, package was not picked up until the next day, and as of Tuesday, still no package. Regardless of what I ordered, it should not take this long to get here from the distance of the facility. Won't be ordering off this site again regardless.

The amount of time you will wait to receive order is just ridiculous in this day & age. Just order from Amazon. Been waiting for a week for an order that should have been here days ago and was just notified during chat with customer service rep Azariah ** that the order won’t be here for a few more days. I ordered vitamins and supplements, it's not that complicated! Get it together LuckyVitamin, you have too much competition to be this slow and unapologetic.

Original order has been delayed unreasonably from normal delivery time. Same day shipping took four days to ship, then FedEx said 11 days instead of 5-6 promised on website for delivery. I called customer service because I would run out of medicine long before actual arrival of my first order (possibly 5 days from now) and the timing was not within what the site policies had promised. Several days ago when I called about the outrageous first order delays, Denise promised free 2 day for another rushed order for this critical item, it would absolutely arrive by yesterday. She went on and on about their under-staffing problems (and her personal health issues). Not professional.

Product did not work and returned it. 90 day happiness guarantee states by bold NOTE: "$7.95 will be deducted from your return credit as a return shipping fee." They actually charged me $13.80. What a scam they have going on for returns.

I was pleased with the selection of products and the prices. I had never heard of LuckyVitamin before, a deal finder app alerted me that Lucky had a lower price than I was going to pay on Amazon - which I buy from frequently. Now I think I may shop from Lucky more often! Now, if only they had free shipping like Amazon...

Ordering is always easy and convenient. Usually items will be in stock. I can get a break if I order in bulk. I love the savings LuckyVitamin provides. I'm getting a puppy and will look to see if they have shampoos for puppy and other essentials for pets.

I try ordering Biotin from these guys, but after 8 days of not receiving it, I called to get an update and found out they had NOT even shipped it. However, I was given another promise that they will ship a new order and if I receive the old order I could still keep it. Another week went by and again NO delivery. I called and they said it was shipped, but couldn't provide tracking #...or give me credit. I had to call VISA to dispute their charge on my credit card. I am leaving them a BAD review here as well as all other sites...

I have ordered a tub of henna powder, can't remember which brand that was. Status showed delivered. Now already 1 yr, and I have yet to receive that item. Tried contacting but there is no reply at all. This a scam cheating people money.

Placed order for over 300$ early Monday morning. Now its Thursday night, still no shipped, not answering my emails about it, not picking up the phone. Scammers? The site is messy and very very slow, too.

Ordered 9/26/18, order shows shipped 9/27/18, but I did not receive item for 8 days. One reason being that shipment sat at FedEx location in Dallas, Tx for 2+ days. I ordered item from another company in California on 10/1/18 and received on 10/4/18, the almost exact same distance as LuckyVitamin in Pennsylvania. The big difference being shipment was by regular FedEx from California and by the worthless SmartPost from Pennsylvania. Both shipments went through FedEx in Dallas, but regular shipment did not sit for 2 days. I actually had SmartPost delivered by Post Office next day after arriving in my city, which is very unusual. Normally take 2 days for USPS to deliver after arrival in my city. I have ordered from LuckyVitamin for several years, however, will be looking elsewhere if they continue to use SmartPost.

Found the exact ayurvedic soap I was looking for and the price was amazing. I also ordered an essential oil and there was amazing prices on those as well. First time ordering from your site so I look forward to the delivery of the products.

When I filled out the address information the website kept putting in Canada as my country. Even when I would change it the computer would delete it and put in Canada again. How extremely disgusting. I have placed many, many orders with LuckyVitamin and have never had this happen. Takes time to fix and is frustrating.

Lucky has a great selection of product and great sales. I'm able to find health foods I can't get in my local stores. I rarely find lower prices on the same items elsewhere. Keep it up! And lower that free shipping threshold!

I have purchased a product shipping to the UK. The website is a total mess. They have listed out a few delivery options. The first one is DHL priority include all customs and duties for £0.00 and second one is still DHL priority but charge £9.99. Of course I chose the first option. When I received letters from the custom asking me to pay the duty I was fuming. I contacted LuckyVitamin and took a screenshot of their website clearly shown what I told them but they decline all knowledge and said I choose the second option. I lost over £30 because of them. They have robbed it off me.

I am glad I could order what I needed for a good price, however the website was annoying. It seems very messy and unorganized, with many different pop-ups and hyperlinks in the way. It just felt sort of chaotic, but otherwise it was easy ordering.

Did a really good job in the order. Also love the product. The ordering process worked really well for me. Keep up the good work. You guys really have some really awesome products. Could use a coupon now and then. Thank you again for having such really good products.

I love Lucky Vitamin. I wished it did not take so long to get my order though! But I'm always happy when I get it though!! Love you guys!! If you could find a way to speed up delivery that would be great.

I have called your toll free number several times at different times over the last few days and have been on hold for quite some time. I then decided to send message through your website and still until now no one has replied. I found an Infrared in my order and not sure if I ordered this by mistake or it was error on your side. I have the return label and will return but at the same time I would like to order other supps. Do I keep as separate transactions? No one has replied.

As always, I had a GREAT EXPERIENCE placing my order with LuckyVitamin. I also received a 10% off coupon yesterday in my e-mail, which really helps when having to place monthly orders. Every little bit saved is good. I have already recommended LuckyVitamin to friends, and will continue to do so.

Ordering from LuckyVitamin is a simply and efficient process. I am always able to find what I am looking at reasonable prices. Most of the time I get free shipping with my orders. Products arrive when stated and packaging is always in good condition upon arrival.

I received everything for a good price and saved a lot of money. I order every month and some thing I order aren't available where I shop. I like having a regimen so I can reorder the same items each month.

I have ordered from Vitacost in the past, but this time they didn't have what I needed in stock, so I found your site. Although your prices were slightly higher than Vitacost for the same things, I was able to get free shipping and save 10%, which helped to offset the higher prices.

I greatly appreciate how much I was able to save on my supplements! I was able to get the exact same brands as I always purchase for about forty percent off the price that I normally pay at my local market. However, I accidentally got signed up for autoship. That part was a little confusing.

I called to adjust my order. Since I ordered on a Sunday, I thought it would be no problem. I waited over ten minutes on the phone only to be told by the receptionist that the system was down and there was nothing he could do. This is ludicrous. If the system is down, tell the customers before the are on hold for more than one minute. Your wait times to talk to a representative are atrocious. I will look further into other companies. This was a very negative experience. Almost unbelievable for our current times.

Once I used my credit card to make a purchase with LuckyVitamin.com, more than $1,500 worth of fraudulent charges showed up on my account. The purchase I made for their product did not show up as a pending charge on my card. Also, I did not receive an e-mail confirming my purchase with them. FRAUD. Do not give them your credit card number.

I ordered 5 organic ghees that come in a glass container. One of them was broken and leaking. I tried to contact them via their live chat which no one answered. So I wrote an email to them from their website and they gave me a "ticket #" saying someone should respond to me in 24 hours. That never happened. 5 days later I emailed them from my personal email to their customer support. Still no response. I tried calling them and was on hold for 20 minutes with no live person answering. I finally called my credit card to file a dispute. I cannot believe how difficult they make it to contact them. This is horrible.

I was searching for this (Caboo Bamboo and Sugarcane Bathroom Tissue) for my niece, who recently moved into a camping trailer. Was impressed with the price and discounts, and the quantity discounts, along with the referral specials. Looking forward to setting up an automatic order soon.

I wanted to try the raw organic pumpkin seeds because they're supposed to be more nutritious than roasted, however, I was shocked by the difference (unpleasant) in taste than the roasted. Also, apparently, they are upsetting my stomach. I've been trying to narrow down the culprit, but it seems it's the seeds. I'm disappointed that I will probably have to return them. I'm completely satisfied with the order process itself.

Received package in a little faster time than prior times, which I appreciated. Hope that it will continue to arrive sooner. I like the wide variety of products offered on site. Order was packaged carefully. For the most part, pricing is competitive.

I am very pleased with the rapid delivery and quality products. They even carry my hair care products. You cannot go wrong with the brands they carry. Many brick and mortar stores are closing and LuckyVitamin is there to serve your vitamin and supplement needs.

I was looking all over for a better price on Merrick cat food and came across LuckyVitamin... Best price by far!!! Thank you! I'm always looking for a better deal and I definitely found it... You also have super prices on beauty products as well!

I was pleasantly surprised when I found out that the protein I like was $7 dollars cheaper at LuckyVitamin. Even with the extra discounts and promotions from the other place, Luckyvitamin was still cheaper. The order process was easy and I met the minimum order, so my shipping was free. And I get to earn points towards a future gift certificate.

I recently order coconut flavored MCT powder from you. I tried it and it has no flavor. I am returning the entire order. Not happy. Now having to send this back FedEx will be a real hassle, why not USPS, we don't have a FedEx location where I live.

Your website does not work at all when I try to use my iPad. I have to go to a laptop to get the checkout buttons to work. It takes several attempts to get the checkout buttons to register the sale. Consequently the slowness of the process makes me not want to look for other products.

Ordered and was charged for 8 boxes of NuGo Dark Mint bars. Received one box, although the packing slip indicated all 8 were included in the shipment (despite the box being far too small for more than 1 box). Tried to reach customer service via web, chat and phone, but unable to reach anyone (no one ever on chat, no reply to email and phone. Just kept me on hold until I hung up). Wound up filing a claim through PayPal... a day after I filed with PayPal, I finally heard back and my money was refunded. Never had an issue with the company before, but now I am afraid to re-order since it seems that service is now highly questionable.

I have been a Lucky customer for the past 6 +years. Prices are always good. I was disappointed that the price of the Devita facial moisturizer with SPF recently increased by several dollars. In fact, I ended up finding it for the old price of $14 at Vitacost and I ordered 3 from there. Customer service is fantastic and the Lucky rewards are a nice bonus.

This was my first order from this website and I will be ordering again. Everything was packed very well and the order arrived quickly. I am happy to have found a place where I can find organic and/or non-GMO products that are increasingly harder to find locally. That is very important to my family. Thank you!

Lucky Vitamin had all the products I needed to order with great prices and discount code. The products arrived in two boxes because of weight which was fine. They arrived on time in sturdy well packaged boxes. Will continue to order from you and will recommend my family and friends. Very satisfied. Thank you.

I am happy with the discounts and the service. Great job! Got my order quickly and in good shape. Appreciate the return label sent with the product should I need it. Would save time on the return. Very thoughtful! You carry a great line of supplements. Thanks for the promo codes that takes additional money off the order. I am so glad I found your website.

Horrible Customer Service. I placed an order that was damaged during shipping - TWICE. After waiting for 30 minutes for customer service to finally answer my call, they tell me that it's not possible for me to cancel my order as the order is currently being packaged and that I could expect it within two weeks! Would not connect me to a supervisor and the representative was ignorant and rude. Will never order from this company again.

I WAS WELL PLEASED WITH THE PROMPT SERVICE, I FEEL THAT THE DIM I ORDERED IS GOOD QUALITY. I was ordering dim from a different source, was not pleased and your Co. was a little cheaper. It helps balance out my hormones, and helps breast tenderness.

A co-worker referred me to LuckyVitamin about 10 years ago and I've been a customer for the last 10 years. The product inventory is extensive which makes it easy to find merchandise. The website is easy to use to order products.

My VISA Credit Card is not being accepted. I had to order through my MasterCard which I rarely use and prefer not using. This may be due to change in my billing address as the new address was not being accepted.

I like the products but I’m dissatisfied with the ordering process. It was after hours when I was ordering. I noticed after I’d submitted my order that I sent my order to my daughter in NJ. I’m in CA. I waited the 15 minutes for my order to show up & immediately sent a message to you about what to do. Nobody replied the next day. On the second day I called and was told it was too late. She was very polite and pleasant. My dissatisfaction lies in the fact that nobody returned my email and that there’s no way to change the shipping address after the 15 minutes. Thanks.

Came back to search for new supplements after 6 years, and it was as easy to navigate as I remember before and the pricing is great. The options are great, and I was able to find supplements that had all the ingredients I wanted with just 2 products, rather than the 10+ products I was taking previously. Super website!

I always love ordering from LuckyVitamin... prices are great, love the free shipping, and fast arrival. Especially loved the promo code today. Using the promo code today allowed me to order manuka honey to try for some health issues, and stock up on some other needed items. Thanks!

Why in the world do you expire your promo codes? Just because I failed to reorder twelve days ago you didn't honor the "loyal customer" promo code. I think you should RECONSIDER your policy. They should never expire and auto populate when orders are placed, if you are to really be customer friendly. After placing an $800+ order this was not a happy conclusion.

LuckyVitamin is a great place to shop. The only issues I have had recently is pro-biotic auto-shipments being sent in the summer without sufficient ice for keeping cold (or adequate speed) - and not packed in a manner where the pack is even on/near the products. These auto-shipments have been discontinued.

I went searching for Natural Vitality Organic Liquid Vitamins and found that LuckyVitamin website prices were the best I could find. Even better than Amazon, and free shipping. Great website. I would definitely recommend them to friends and family.

I really appreciate LuckyVitamin's search criteria, particularly when looking for vegan products. I also like LuckyVitamin brand products, especially the B12, though it has been out of stock recently. I wish less packaging could be used when shipping, it seems quite wasteful, or maybe easily recyclable materials.

Page I was on kept jumping back to previous page. I also had trouble checking the cart. I would be on an item I searched for, and then it went back to home page. It did this several times. I found your site much harder to use than other sites I've ordered from.

I tried over, and over, to get my order without $7.00 shipping. My order was over $80.00 and it should have been Free. Well, contacted a nice lady at your customer service. She said you have a fluke in YOUR system, because it is a P.O.Box, I have to send it to the fiscal Post Office address. Don't think they would accept it that way. She was sweet looked up the address, and said that is the only way to get around the charge. So on top of this and I just had to get the things I needed, I would bite the bullet and pay the $7.00 dollars, what do you do, you charge me $10.00. This has really made me feel frustrated, upset, resentful, toward your company. Frankly I've been a long time customer, have recommended you to many people, but this is going to end.

My experience as always was good, but for some reason today the site seemed particularly slow and I got dropped off the page several times. Additionally a coupon code for 12% off (SAVE12) would not work. Didn't get an error code or anything so I assumed it expired. Other than those hiccups the only request I have is that it would be great if you could start carrying the Julian Bakery unflavored ketones. Thanks.

Fast and easy so far. I have been looking for oat milk that has been out of stock in all of our local whole foods, sprouts and co-op markets. I ordered 12 from your site, and if they actually arrive in the next week as stated I will be very impressed and happy. : )

I worked to buy enough to get free shipping, but when I actually placed the order I did not get the free shipping! I assume it is because I am in Alaska and that was the reason, but you should post that your deal is for the continental USA only. Then I would not have wasted my time trying to get exactly enough of the product to get the free shipping. I will continue to order the Baby Wipes from you; they're cheaper than Amazon even with the shipping if I remember! I am elderly, and it feels like you baited and switched on me. How hard would it be to make that offer more specific at the beginning!

I have no idea if my product is even good after sitting out in the Las Vegas sun for 6 hrs. My shipping date kept changing to the point where I couldn't ask anyone to look for my package. Almost Two Weeks to receive after ordering is unacceptable.

I purchase the vitamins for my mom every year through LuckyVitamin and I'm very satisfied with your service. It constantly has good price, along with the promotions, and a quick return service. The vitamins have made a big difference in our lives. Thanks.

Great Quality Supplement with lowest price available! Searched the Internet and did not see a lower price for this particular Carlson Super Omega 3 1200mg. In addition, it is also Wild Caught which makes it a higher quality than farm raised fish oils.

I am always able to find what I'm looking for. Very easy to move around on the site and the prices are very reasonable. I like the many options to pay for my purchases as well. I will for sure shop for my vitamins here before going to the store. Always fast delivery.

This store provides a vast variety of vitamin and healthcare product with good reasonable pricing, even with international shipping works out cheap than buying locally which are mostly double the price. Also the customer service is very good, they attend to your queries very well. High recommended.

System would not update my credit card info. Had to sign out and redo my order as a guest. Was not able to get discount to sign up with autoship. The system would just sit at the screen after entering all my info.

I was referred to you by my sister several years ago. My order arrives quickly and is accurate. Your prices are reasonable and I love the free treats that sometimes come with the order. Thank you for creating a wonderful company. Satisfied customer.

Everything else looks fine except the billing address change on the website. It never goes smoothly. If possible, please improve the billing information update process to ease up the user experience. And will refer the friend since there are a lot of choice of the vitamins and food.

I had the worst experience on this order I have ever had. Had not ordered in a while and was a little confused. Could not get any help from your phone line or chat! Last problem was on getting a new credit card set up. I guess I was overlooking selecting "use this card". I would like to have placed the order on the phone but no one would answer. I won't be ordering again if I have this problem next time. I tried to place the order about a week ago with the same problem. Actually received an email saying they would get back to me but did not happen. This was the most frustrating experience I have had placing an order with you.

My package never arrived. This is the second time I've ordered from you. So I'm unlikely to order again unless I get a refund and can reach your customer service on the phone (the hold times are too long). I had to reorder at a higher price. If I do not receive this package, I will not order from you again.

Always a Pleasure to when it is time to reorder know it is as before go smoothly & delivered on TIME!! I feel even more healthy now just waiting for the order to come to my home and will be waiting with bells on.

Very happy with the low prices offered compared to other online offers I've seen so far. I will definitely be checking back when I need more vitamins and would highly recommend checking out this site to my friends and family. Thank you!

I have noticed that LuckyVitamin carries a very varied inventory that allows anyone who cares about their health and the environment to purchase products that are good for both them and the environment. They also carry vegan and vegetarian vitamins and supplements which are not always easy to find. Thank you, LuckyVitamin!

I found all the products easily that I required, except for one item. It was easy to search for the products I needed. I appreciate the selection your company carries. I also appreciated having the 15% off coupon. I will be placing other orders with your company.

I shop a lot on the internet. I like the products you have. For some reason your site is always so slow that I usually I give up. I end up going to other sites that are much faster. I wish you improve your server's speed. I don't have this issue with other sites.

Website is pretty easy to navigate. The prices are good. I like being able to save money on Autoship. Back ordered items are sometimes frustrating because I feel like the orders are often never fulfilled. I wish I received the items purchased faster. It sometimes takes over a week to get my order.

It was a great experience. I found the bread my daughter loves that meets her diet restrictions. We usually have to drive out to the city to get it because we don't get it at our local stores. I also compared prices with Amazon for some vitamins and other things and this company is cheaper. :)

I have been ordering from LuckyVitamin for a while now. I have always had a good experience. Quality products for a great price. Orders usually arrive within seven days. I will continue to order from LuckyVitamin in the future.

I was glad to get a 10% birthday discount on my order. That was unexpected. Thank you. The prices are competitive as well. It's a little frustrating, though, that the orders don't get here as fast as Vitacost or Amazon. For example, my last order was placed on 9/8 and is not arriving until tomorrow (9/19)?!?

I have never had any complaints until I realized that the gift card issued had expired. I was stocked up on all my vitamins and supplements for a couple of months and when it was finally time to do some re-ordering, I realized my $5 rewards certificate had expired a week earlier :(. That is my only complaint!

It was easy to find the product I wanted to order on my first visit to your website, and you offer a fair price in comparison with competing online pharmacies. There is little else for me to say; my purchase was a simple one.

I was thrilled to find a supplier of my dog’s favorite treats besides Amazon. However, I was disappointed to see that not only are all the flavors are back ordered, but there is a minimum you must order (FIVE BAGS!) just to be put on the list for the back order item. So I ordered and paid for six bags, giving me the best pricing, but did not appreciate feeling forced to order so many bags for my 4 pound Yorkie.

I have ordered from LuckyVitamin for many years. Their products are the best and the variety of choice is amazing! I will continue to buy all my health vitamins/products from Lucky and as a senior on a fixed income, their prices cannot be beat. Thanks LV for contributing to my health with your thoroughly researched and effective products!

I was hoping to bulk order quantity 10 of many of the Bigelow teas but there was only a couple available for each product. I would have had no problem with backorder and delayed single shipment. I didn't realize until shipping/handling selection that the probiotics I had selected had special temperature requirements for shipping. Would have been helpful to see a note about special shipping requirement in probiotic product description or maybe I missed it.

I have been getting my baby's formula here and it is a better deal than any other sites I have found. This has also become my "go-to" for vitamins and face products, and I have been pleased with them all. Customer service has also been great when I have called to add on a promo deal that I had forgotten! They have also been helpful to keep me in the loop when it come to backordered items. Thanks!

LuckyVitamin, Thank you for keeping my unsubmitted order in my cart. Having it there saved me a lot of extra work! It would have taken me at least 1/2 hour to look up all four items again. Especially since they are from four different companies. I noticed, that though each of the four items are the same price, the total came to $3.79 more. Why? The grand total is now $87.17 and, on 09.09.2018, it was $83.38.

I have been ordering from LuckyVitamin for several years and they always have what I want at a great price. The delivery is always quick and the products are always fresh. Will continue to buy from you for all my vitamin/supplement needs.

I purchased about 30 items and only had to go somewhere else for Plantain Leaf Tea. I really like the simple reorder process and I'm just now trying out the auto-ship feature. It is always a great experience at LuckyVitamin. Have a great day.

Thanks for having this item back in stock and the promotion was an added bonus. I use the GG Crackers every day to make a morning fruit and Almond milk smoothy. Could you also carry the other flavors of GG Crackers?

Always had good results with quick delivery and no problems. Tried another company and was very dissatisfied with the results. Consequently, I came back to LuckyVitamin because they stand behind their products and deliver in a speedy manner.

I love shopping here but some prices here are higher than other stores. I'm grateful for the 15% off coupon I received in the mail, it helped me to finally make the purchase. Also, the layout of some of the categories and sub-categories on the website make it a little confusing to navigate.

You had the right product for the right price! No quaintly limits which is good! Overall I was satisfied with my purchase. I would use LuckyVitamin again for my purchase. I would recommend to a friend. Having savings noted in Google search helped me make the right decision.

Always received orders in a timely manner and have never had a problem with anything that I have ordered. I have never had to worry about returning anything. Very happy with all the products I have received. Orders have been received in the time frame ordered and have never had anything broken or leaking in my orders.

Never a problem ordering. I just wait too long to reorder what I need. The Leg Calm does help, the older I get the worse my legs get so I'm happy that I was able to find something that does help. I also use the sleep aid oil.

When comparing products it seems confusing at first but after a few tries it is a wonderful asset. LuckyVitamin is the place to purchase vitamin plus products. When in doubt there is always a chat person to help. I find this site very useful!

I have been buying Kal Stevia from LuckyVitamin for over 5 years. I am so thankful that they sell it for a good price. It is the best tasting stevia. Also, I just got a coupon in the mail for 15% off my order. That is a blessing!

I have used LuckyVitamin for years to order products. Service has always been excellent. Never had a problem with orders and they have always had the products in stock. Shipments are relatively fast, even with free shipping. I would definitely recommend to a friend.

Great service and prices! Can't wait to try the Lucky Tru shampoo! Have been having trouble losing my hair so hope this works! Because it's getting worse and worse. Thank you and hope I will win! Looking forward to trying more products!

You guys have really great prices on your products. Nice website, it is very easy to navigate and find the products that I needed. I also like that you guys had a lot of options for organics for when I plan on my next order to choose from. Nice. Thank you again guys!

Excellent service and fast shipping. Have been doing business with this company for a very long time and have never been disappointed in there products or service. Have used the online chat system and have had excellent response back from all the online helps. Thanks.

I had two products on auto ship. I was sent numerous email claiming my American Express card denied the order but that was not true. I checked with AMEX. They were having an accounting issue which I was informed by an internal staff member when I called to discuss what was going on. Next thing I know I'm receiving 5 separate order notifications that they are shipping my auto order but I already canceled the auto-ship feature. Was able to stop some of the orders but now I must return two orders that I did not request due to their internal mistakes. How one order ended up being duplicated that many times due to their computer issues is just bad business. Customer service sucks and they really don't care when you call them or chat online. Still waiting to see if I will get my full refund. I will never use this company again.

This is the second order I have placed with LuckyVitamin, and I am again pleased with my experience. The website was out of one product I need, which I know is not always within the companies control, but it would still be nice to have all products available.

I've been purchasing items from LuckyVitamin for quite some time now... I am always very pleased with products, prices and arrival time!!! All of the information that you all provide is extremely helpful and I will continue to shop and recommend to other people.

Found what I wanted and the best price. Had a promotion code that helped. Found the supplements and a brand that I liked. Has my essential oil brand that I use and a better price than Amazon. Lots of good product information and great customer reviews that help you decide if you want the product. If the brand is a high quality brand.

The probiotics arrived quickly, safely (I was impressed with the special wrapping), and with an ice pack to keep them in living condition. I didn't expect such care! I am so grateful to be able to order my supplements online and be sure of their quality!

Website complicated. This simple internet transaction has taken far too long. Await delivery. I've tried to complete a simple transaction and await delivery of product in timely manner, and of promised quality.

Recommended by my soon to be wife :-). Found the product (Men's Golder Age) easily. Second time to order. Very easy sign up and ordering process. First order was placed using the guest sign on. Second time was even easier.

We love LuckyVitamin. Keep up the great job. Have been ordering for a few years now and love this company. Will be with you for a very long time to come. I have told a lot of my friends about you too.

I love the interface of LuckyVitamin and they are the only store (besides ATP) online that carries the specific vitamin (ATP science Multi Vitamin) that I like. I am hoping to order more here in the future. Thanks so much!

Your website is easy to use and you have many items. The prices and promotions are very much appreciated. It is one of my favorite websites that I order from regularly and I will continue to do so. Thank you.

Happy so far with price. The item has not arrived at this stage so I cannot write much more at this time. The shipping cost of £4.99 seems a little steep but still reasonable enough considering how difficult it is to find this item at a decent price.

After trying to contact them 3 times about my order. They said they would return a response but did not. Nothing... they also shipped 3 days after their claim of 24 hour shipping. Their sales are misleading!!!

Love shopping at LuckyVitamin as I always find what I need at a great price. With the promos that are offered I often get to try new products I didn't even know about and later find many that I want to purchase the next time I shop. Always a great experience.

I ordered this New Wave Enviro shower filter at a good price and with free shipping. The website was easy to navigate. Thank you for offering it at a better price than your competitors. I always enjoy shopping with LuckyVitamin!

Love your billing process - so easy and gives all relevant info. before finalizing. Customer service person I spoke to was very helpful and polite. Your price of the product and billing info. is in Canadian dollars. Price of product is best online. Amazon.ca price almost 2x your price. Shipping price very reasonable. There is no extra charge for handling.

Ordering via internet was very easy, considering that I'm not too good at computers. Better than waiting 20 minutes by phone. Please send me a catalog if you have one. I can study it at my leisure. The product that I ordered was listed in a book, "The secrets of underground medicine" by Dr. Richard Gerhauser, M.D., page 167.

I was disappointed that you wouldn't accept the code since I am a faithful customer and a senior citizen. I just missed the expiration date. You could have given me another Labor Day discount since other companies do that all the time.

Love this Company, You carry the Mrs. Meyers soap products that I like. Here I shop get want. I have told Friends and Family of this site. I know my daughter, granddaughter (Last name ** also here in Brick, NJ) have been using you company in the last year. Thank You for being here for Us!

I've had a good experience. I'm very happy with the product selection on your website. I just wish you had a warehouse to ship out of Canada so shipping wasn't so expensive for Canadians. Or at least have a shipping option that takes longer to arrive in order to receive some shipping savings.

One thing I like about LuckyVitamin is that they have such a good selection of products at very good prices. The orders come quickly... and I have had no problems with delivery. I will plan to order from Lucky Vitamin again in the future.

I work at a library and I have problems with my joints and bones. A friend recommended a Super collagen + C supplement to us and when I saw your email this morning I went through your products and found one I thought I would try.

RX Protein Bar - Absolutely love these bars! They are moist and taste like a candy bar but much healthier for me. I tried the sample that was sent free with my order and immediately ordered 4 more boxes. Try them and you will be amazed at the taste.

Order number: **. Hi, You did not give me an option to avoid getting the "FREE GIFTS". I do not want them and will throw them out. Would you please advise not to put them in the order and do not include any literature? Is there a way to avoid this hassle in the future?

Easy and convenient shopping. I love the free shipping! Since being diagnosed with Lyme disease in 2017 I have to take a lot of vitamins and supplements to boost my immune system. LuckyVitamin has a good selection of quality supplements at an affordable price. Thank you LuckyVitamin.

Orders are described well and always arrive in a timely fashion. I have been ordering from LuckyVitamin for some time and have never been disappointed in a product. The website is easy to navigate which is appreciated from someone like me in her seventies and not completely computer savvy!

I had an excellent experience as a first time customer of this site. It was easy to understand, to find the product I was seeking, and good discounts were offered. Another product which I was seeking was not offered, but other items were displayed which were good alternates. I will consider these alternates. Thank you for offering products for skin-sensitive individuals.

Didn't have a big a product range as some suppliers. Shipping a bit expensive compared to other suppliers shipping from USA to Australia, will be interested to see how long delivery takes. If my order goes OK I will come back to the site next time I am shopping.

You had so many great options I had a very hard time limiting myself to what I should buy! Thanks for having a lot of vegan choices to pick between! I was attempting to use a code that was available on your site but it wouldn't apply and I'm not sure why. It was the $10 off your $99 order. I had a subtotal of over $99 but it wouldn't apply. I read the guidelines and I didn't believe I was in violation of any of them. Oh well!

I appreciate being able to obtain truly healthy and gluten free products from your store at a reasonable price. I love when I also have a coupon code and can save a bit extra. I wish the coupon codes didn't have restrictions of ineligible items, but understand. I am grateful for an easy and practical experience. I love that the ingredients are pictured and can be easily read now!

Found what I was looking for with no problems. Also check out was a breeze. I will recommend family & friends to shop on this website for great prices and discounts and also check out their clearance section. The prices are reasonable and affordable.

Easy to find items by categorized. I wish you have more of Diabetic/A1C supplements. Good comparison prices. I had a good experience with buying vitamins for the first time. Easy navigation on website. Many good companies to choose from.

Super easy to complete the transaction! I was not able to use the code for savings but the prices were reasonable so I was ok with it. Loved it! I would definitely recommend this to my friends! Keep the prices low please! We are very particular about the prices and will not pay more for the same item.

For years you've been my favorite 'drugstore'. Ordering is easy, and delivery quick. I was disappointed in how much my favorite re-order items have increased in price, (a lot) and also that my favorite bar soap Vanicream, has been dropped. Sad.

Prices beat Jet, Walmart.com, and Amazon with your incentive discounts on the items that were selected. Looking forward to seeing how this goes. We just recently had orders cancelled at Jet and Walmart.com because of inventory problems. LuckyVitamin looks like a great alternative.

I have never received confirmation emails for orders and shipping. Correcting these issues will be helpful. Some boxes arrived damaged sometimes; e.g., Tazo tea boxed. I have been unable to use them as quick gifts when visiting friends' houses when the boxes were torn. 2-day free shipping will be helpful as Vitacost.com, Walmart.com, and Amazon Prime provide. Happy with products and findings. Thanks.

I was very happy with this order, it was shipped promptly and did not have an extraordinary delay. This product is excellent and I am pleased that LuckyVitamin has it on autoship. Thank you very much for your website, which is easy to navigate.

I love this product and would love to see coupons for it. Miracle 2000 vitamins are awesome! I discovered them after I had West Nile disease. I could tell a difference immediately in my energy levels.

To get best price, a customer needs to get automatic delivery. There was a selection for how often, no greater than 6 months, however no indication of how much would be sent, or if shipping would be charged, or if the discounts from buying in bulk would be applied. Who would design an order process where a customer does not know what was ordered, or at what cost (either product or shipping)?

I come to LuckyVitamin for the prices, the selection, and the amazing customer service! I just started a new desk job, and my body is having some issues adjusting. With what I found on LuckyVitamin, I can keep living healthy as I provide for my family!

I've compared prices at other online vitamin stores and I have to say that Lucky Vitamin usually comes out on top. Great products with a great selection. I keep coming back for more plus you get fast shipping, that is usually free!

I LOVE your new Quick Ship feature. Funny that when I tried clicking the order button nothing was added to my cart. However, I finally figured out I had to click on the item picture in order to get it into my cart. Please tell the people in CHAT this so they can help other customers. They did not know the answer to my question.

I am very happy to have discovered the LuckyVitamin website - It has very good prices and I found all the things I was looking for!! I hope to receive soon the ordered products and I am sure I will order more stuff from them.

My experience with "LuckyVitamin" was great, I received my order all right, at home and sooner than expected. The price was better than I usually pay on the same product at other stores. The store offers several flavor options of the product that I needed to buy. This was also very positive in the choice of the store.

This is my first order with LuckyVitamin. I found your website easy to navigate and find what I was trying to buy. You had a 20% off promotion for Labor Day and that made the prices much more affordable. Comparing brands, mg amounts, number of tablets, etc was also made easier by your sort by price per tablet, ounces, etc. I definitely will look you up online when I need more products. And I will tell my wife you have beauty products too.

Able to find the product I was looking for easily. Had a much better price than other sites. Easy checkout. I did not have any trouble using the site. Good product information written out. Will definitely return for future products and sales.

Demands and price changes and screen freezes frequently. Not the easiest site to get information and you used to be easier to scroll. Now you are slow to get to items needed and today there were many things you do not have. It is hard to get order history to reorder. Almost impossible as you have to go from one order to another instead of having it all combined for understanding as a drugstore co was easy to find what was needed.

So far so good - easy to order each time and good offers. In comparison, I placed an order with "iHerb" company recently and it was a nightmare (only ordered because one item was a gift for someone that I couldn't find anywhere else). Actually spent over an hour (!) on one simple order, on their "chat", phone call, just to give them my money. You all really have your act together is my impression.

On May 11, I spent more than $100 for a large order which included a bottle of multivitamins which I did not receive with the rest of the order. Upon calling I was told it was on backorder. On July 9th, I received a "cancellation confirmation" email that read: "We're writing to let you know we've cancelled the item(s) below from your order. Sad news for us, but we understand." This was weird because a week earlier I was told the vitamins were on the way and I had not canceled the order. When I called I was told that they would credit my credit card. They did not credit my credit card. What proceeded were many emails. I was told that my credit card had voided the cancellation. When I checked with my credit card company, they stated that they had never heard of such a thing. In late August, I started following up on getting my money returned through my credit card company. I will never use this company again.

I usually get about 80% of my vitamins from Lucky Leaf because you carry a good selection at decent prices. Two items that I purchase elsewhere because you don't carry them are: Life's Fortune® Multi-Vitamins and Clari-T - Natural Brain Booster Supplement. Both are kind of pricey. Hope this helps.

Thank you for sending my last couple of orders quickly. When going on holiday we have found that your Flight Spray is effective in preventing catching coughs and colds on the aircraft, so thank you. Here is a photo of your last order, with the Hills of Samaria in the background.

My eye doctor recommended Maxi Vision for my macular degeneration of my eyes - He sells it at a ridiculous price - so much more than your reasonable price. I also enjoy LuckyVitamin's free shipping and quick delivery too.

I like the variety of products, and descriptions. The website is easy to use, and the prices, quality and discounts are great. Good return policy too. Speedy delivery. The one time I needed to contact customer service, was a pleasant experience.

Wonderful website for ordering my "keto" chocolate chips. The prices are great and much more reasonable than other sites where the prices are almost double. This is my second order. The quality is great. Will be ordering this product again.

After dividing the final cost (including shipping), the cookies -- advertised at $2.10 each -- really came out to be $2.50 each, so not really that great a deal, sorry to say. I'm looking forward to receiving them, with hopes that all will be super fresh, just as when I've purchased them, singly, at Whole Foods Market... as a special treat.

I love LuckyVitamin! I love how easy it is to order and reorder. I love the variety of organic supplements and body products. Shipping is really quick. I also love the Lucky brand of supplements as they are just as effective as the pricey brands. I just love LuckyVitamin!!!

I have recently ordered several items from LuckyVitamin and each time it has been a great experience. The order process is so easy and the prices are the best-hands down! Would I order again? You bet I would! The array of products is outstanding and they have all the brands that I prefer.

I like the price and there is no guess as to what the price is, You offer a size that works best for me and you let me know how many are in stock so I have a better idea as to what the status is concerning what I ordered.

I tried to enter your 500$ contest but it wouldn't let me enter my email. Very annoying is your pop up "Now shipping to Switzerland" EVERY TIME I get to a new page asking me to order when I'm actually trying to do so.

I find it difficult to find items I've previously ordered. It seems that I should be able to look up what I've previously ordered and re-order them right there w/o having to look up the item and go back to get the next item. Also your barrage of email notifications is a turn off. I'd like to know how to turn that aspect off because I'm not interested. I automatically delete most emails I get from you.

This experience was fine. However, last time I attempted to place an order I entered the wrong zip code in for my billing address and before I received a confirmation number my credit card was charged 5 times for the order temporarily using up all my funds. I called to discuss this and since there was no order number the reps could not pull anything up to discuss it. The charges were finally dropped within 24-48 hours on my card. Seems to be an issue for your IT department to correct. I was worried about placing the order again but made sure to enter the correct information before entering in my credit card number and the order went through as it should have. Thank you.

There is a great selection and quality 100% pure pineapple juice that is organic. With buying 8 bottles I was able to get free shipping. This company knows how to do things right. If you have an issue with something let them know and they will make it right!! Can't go wrong ordering from LuckyVitamin!!!

I was very pleased with my previous order. Lucky took great care in packing the coffee and they arrived in great condition. Also, I had to cancel an order a couple of days ago because it was incorrect (my mistake). Sona was very helpful in cancelling the order.

What happened to you LuckyVitamin? Your website is bad, you have put large minimums on items I routinely buy. I have recommended you to many, but no more. This is my last order with you. I will either purchase locally or on Amazon.

LuckyVitamin has a great selection and good prices. It is my go-to for all my healthy lifestyle needs. I have compared prices to other sites and Lucky has the best prices for the products I purchase. Primal Kitchen is a favorite of mine. The price is the lowest if have found. Fast delivery!

PROS: I found most (but not all) of the products I was looking for. The price seems fair. CONS: Did not find all products I was looking for. Wish there were more coupons more often and/or with a longer expiration date. Have not received order yet, so my score on the review is just based on the online experience not on the overall experience. The rating may (or may not change) once the product is received.

Great products and love "gentle" email reminders to re-order. The natural tan look from this lotion is perfect and the natural ingredients won’t harm your skin. It’s great for all skin types, fast drying and won’t stain clothes, washes out easily.

Your website is very easy to navigate, your prices are very competitive, you offer rewards for purchases, and your packing and shipping is very good. What more can a person ask for? I have always received excellent service from your company.

So far very good doing business with you. You are much preferred over Amazon. Orders arrive quickly and when I complained you responded to my concerns. I appreciate that you ship to P.O. Boxes. That is a big plus for us. Thank You.

I have ordered from LuckyVitamin in the past and am very happy with their products from juice drinks to vitamins. Shipping is fast as well. I have been recommending this site to family and friends. My daughter has also been raving about the products and passing the information to her friends. She loves the healthy drinks.

It is easy and quick to navigate the website, they have a variety of healthy and natural products that you can choose and compare. Found the product I wanted at a better price than other sites and with free shipping.

Found product easily. Search was easy to follow. Filling out the order was exact and easy. Appreciate professionalism. The experience has been good and will certainly be looking at other items in the future. Sporting goods and photography would be two of my interest. Also small appliances and books would be something I will be looking at. I will be comparing you with other companies such as Amazon, Walmart, Target, Sears and Steinmart. Hope to do some good business and create a good relationship. That's the number priority when people shop for the most part. That and quality items, trust and cooperation. Thank you.

Always easy to order and while not necessarily the best pricing very close to the best... On some items you are higher and some lower but overall good value. Since I tend to order multi month or full year quantities would like to see you supply coupons that I can use when I reorder... Never get to use any of your coupons because they have expired when it is time to reorder.

I have used LuckyVitamin several times now to purchase health and wellness products for myself and my family. Love the prices and user friendly format. Ships on time with products intact and as advertised. I recommend this site highly, especially the auto ship feature!

After visiting your website, you send me several promotion code and offers, that (one of your employees told me via email) were not for overseas customers. The code 15OFF, you sent me didn't work, I had to use the SAVETEN, instead. I am very disappointed! Why are you sending offers to your international customers that they cannot use, knowing that you know very well who they are?

Very easy to order. Great selection. Unfortunately I get many back ordered items and it takes way too long to get them so I have to get them elsewhere and it costs me more. Also I then have to cancel the back ordered items.

Signing in to my account wasn't the best. It kept skipping the login and going to cart. I had to keep trying and after my 5 try I finally use my fingernail to get to log in. I love that my old orders are still there because I just like to go back to them to see what I have ordered in the past.

Experience was perfect, only thing I would complain about is the slow free shipping. Priority 3-Day Shipping would be nice. Other than that you guys have been great other than a broken bottle of Garden Of LIfe Probiotic capsules. Possibly better shipping packaging.

I spend a lot of money with you every year and get absolutely no discounts or coupons. Guess I will have to go elsewhere to get the same products with additional discounts! Not happy at all with Lucky Vitamin. Should be called unlucky vitamin.

Lucky doesn't have very good instructions for editing your recurring order (I forgot what you people call it). I called customer service and they helped me rectify the problem after the fact, although I'm still not clear how to do that on orders going forward.

I would love to get a $100,00 gift card because there is so much more that I like on your website. I am into taking vitamin supplements to optimize my overall health and order regularly. I am also interested in many of your fragrances in soaps and shampoos. Thank you for your consideration.

This was my 2nd order. I do think prices on certain items are more competitive on other websites and I would definitely be more inclined to purchase more regularly if better promo codes were offered (example: Vitacost offers 20% off food every couple weeks).

I just have two wishes: I wish free shipping was faster. I wish discounts were a little deeper sometimes. Sometimes sales turn out to be 15 cents off. I guess it all adds up! But I love LuckyVitamin! Great products and they carry everything. MegaFood vitamins and supplements are my favorite.

I found my shopping experience to be fine. I chatted w/ Dan about shipping policies for auto ship and he clearly gave me the parameters. I somehow added a calcium supplement and got it removed from my cart easily. I placed my order and paid for it. Thanks!

I never can find the place where I put the coupon or savings code - so I never get to apply it. Other than that, I think you have good prices and products -- but I would like you to apply the coupon AUG1018 to my order.

This is my first time ordering from Lucky and my experience was great! Very easy ordering, searching for products was a breeze, a great selection of products and the prices are well within my budget. So glad I found company. I will be back!

Very pleasant shopping on website, always worth the visit. Spend a lot of time shopping for products, always looking or the bargain. So far LuckyVitamin competes favorably. Will continues shopping here as long as prices and shipping remain competitive.

Had to look and find my product. Was not hard to do. Found that prices had increased quite a bit since last order. Was not crazy about that, but it seems that everything has gone up. It went from $18 plus dollars to $27 plus.

Bought some products before last year. My wife wanted to get again Osteo Bi-Flex as it helped her to manage her pain in legs. So I located email with last order and open LuckyVitamin website. I located products that I wanted to purchase within minutes. Paid using American Express card in less than 10 mins. Hope that products will arrive in next 10 days to Australia. Thank you.

Found the item I wanted when it seemed to be out of stock everywhere else. Price was low enough to order in quantity, get free shipping and 10 percent off and Paypal ease of access. It was great doing business with you.

I have ordered in the past and have been very pleased with the service and products. I ordered vitamins. I would have given 5 stars but this time it took me too long to place my order as somehow I was in a loop and could not get back to change the order quantity so I could qualify for free shipping and use the discount. I had to go out of the site and reenter it to place my order.

Website wouldn't accept discount code (SUN2018), I was forced to call customer service. Spoke with lovely, helpful ANGELA who have me a personal code which I was able to insert. I placed my order online. Angela stated on the phone with me to assure my order went through. Angela is terrific. The discount code I had wasn't expired. Did your website!

I wanted to shop on here because the Lily’s Chocolate Chips are the cheapest price. However, you charge for putting ice packs in orders that would need them, and then suggest expedited shipping, which for me would of been $64. I don’t know if I’ll continue to shop on here because in reality it doesn’t seem cheaper. I took a chance in ordering my chocolate chips with the ice packs and not expedited shipping... we will see what happens I guess. I can’t afford to spend that much on shipping. I have a ShopRunner account that has 2 day shipping, but apparently you don’t have any items that work with it. I found myself very frustrated and I still am. I spent $52 and don’t even know if my chocolate chips will survive. Hope you guys can figure out something better. I also just find your website incredibly slow? Not sure why. Wish I had better things to say, sorry.

Thank you for having the best prices around. I appreciate the free shipping offer for over $50.00 orders as well. I also like the free products that sometimes come along with orders, for example the EOS lip set a few months back. Free samples would be a good way to encourage customers to buy other products too.

Just a bit of frustration finding the right item even when putting every detail of desired product in the search engine. But not a big deal; just takes time that is very precious to me! Have been using LuckyVitamin for several orders recently.

It took me about 10 times to try, finally got my choices ordered. Internet Explorer kept disconnecting. I have ordered in the past, great prices. I have not ordered in a long time, got an e-mail from you & decided to try some new items.

Website works well but could be improved by having fewer pages. Price of goods fair and delivery costs also reasonable, considering it's coming across the Atlantic. Hope all goes well with the shipping to the UK.

It may seem silly, but with so many products available at LuckyVitamin the quick reorder is awesome. In and checked out in seconds! Been using this site for years. I tell all my friends about it. The selection cannot be beat!

Great site, very easy to order and items are easy to locate. Great work. Love this new site. I love that you have a lot of gluten free products and I can afford them too. Your prices are great. Some items I can't find in a store I can find them on your site.

I was looking for a treatment for my leaky gut and your website showed up when I google it. I like the video, it seemed assuring so, I decided why not give it a go. Products are rated 5 stars. Once experienced products, I will rate.

Pleasant experience. Have ordered from you guys for several years. Like your products. Have recommended your products to others. Plan on continuing to use your products. Thank you for working to make ordering easy. Hope you continue to offer quality products to your customers.

Wanted to order 3 items and 2 were out-of-stock. A multivitamin and a magnesium pill. To place a back order the customer must order multiple quantities. I don't want multiple bottles of the same items. Very disappointed about this change in your policy.

I am always looking for good priced products and good deals. Thanks. I got a email with 15 percent off promotion codes and checked the shipping price. At the end it was reasonable for me and also promo codes on top of good price made me decide to buy it. Thanks.

You have so many items, vitamins and minerals, health supplements, it took a little time to find what I was looking for, but I did! Thank you for the selections. Checkout was quick and simple. Thank you.