Zounds Hearing Aids

I like the fact they are rechargeable plus have a remote to control different settings as well as volume. They have an option for party mode, dining mode, and music mode. They stayed charged for a full day and can be placed on the charger at night. They also have foam tips which are changed out about once a month which come in different sizes to accommodate your ear canal size.

Zounds Hearing Aid does not have local providers in Tennessee any longer. You have to return them to the corporate office in Arizona for repair or batteries. This means you pay to ship them out to them then call leaving several voice messages trying to find out the status of the repair. No one answers the phone and it may be days before someone calls you back. The last time I sent one hearing in there was broken part. So I purchased a replacement hearing aid. Once received it did not hold charge. I ordered new charger. It still does not work well so I return it for repair or replacement because I got it in June 2020 and it only September 3, 2020. Guy calls me and said nothing is wrong I told him there an issue. He would replace with a "New Unit" for additional $50.00. Why? I just purchased it in June. Instead of fixing it the guy just returns it to me as nothing is wrong. I have left several messages and email with no response. Please buy from someone else.

It cost a fortune for these hearing aids. Zounds stores are out of business and corporate does not respond. The batteries are dead and we have no recourse. All we need is a set of NiMH rechargeable 30H batteries. They are nowhere to be found anywhere on this planet. They have some nerve putting us in this position. People who mailed their hearing aids in for battery replacement got the shaft. The reviews are disgusting and we are left high and dry. We cannot afford to buy other hearing aids and my husband cannot hear anyone's conversations. It's just maddening.

I received my hearing aid in March 2019 and couldn’t be more satisfied. The hearing consultant made me feel comfortable and answered all my questions. She went over all the information on how to use the different settings and made sure it was a good fit.

Getting ready to send in for a second time since April. When I purchased them, I was assured that I could service them locally. How can you service hearing aids without checking the customer. They just aren't working right. Would gladly take a refund. Am not happy.

I'm very disappointed with my Zounds hearing aid. I cannot hear real good with them. The girl said, “Well, you can hear 100% like you were if they were normal.” But I have so many problems with it. I tried to call that 800 number several times, and couldn't get through to them. The tip fell out of my earplug so I called last week, and they were very, very busy. I gotta wait a call tomorrow for an appointment.

My hearing was about 40% gone. We live right down the street from Zounds' location next to a Safeway store that we frequent. The people at Zounds' were very informative. The rep whom I worked with did a marvelous job at explaining everything. He helped me pick out the right pair of hearing aids. I got the ones that are rechargeable which were on sale for 1,000 bucks apiece. I was extremely happy with what he did.

My Zounds Hearing Aids is working okay. It’s dependable and helpful. Before, my hearing loss was very poor. I can enjoy life more now that I can hear better. The conversations are clearer. However, it would be helpful if they lower the cost of it. It's a little high.

Though I could hear fine, my hearing was be muffled when I'm with my grandchildren. I would hear their voices but it wasn't clear. Our family doctor said that Zounds makes all the parts for other hearing aids and he recommended them. So, I went with Zounds and got the model with the remote. The rep whom I worked with tried to explain everything to me. She was very nice and helped with testing and fitting my hearing aid. However, I have some trouble with it. I get irritated by it. The wire over my ear bothers me at times. Also, the hearing aids are expensive. Despite those issues, I love my Zounds hearing aids.

My hearing loss in both ears was getting worse and I liked that Zounds hearing aids are rechargeable. I like the idea that I would put them on either on my ears or on the charger. The reps were very helpful and I’m very pleased with the service. I got the Torza model which they thought would be the best one for me and my hearing is a lot better now. The experience has been very pleasant.