Zounds Hearing Aids Reviews

I look forward to taking the hearing system out at night and I'm still having trouble adjusting them in certain surroundings like the theater, dinner, even watching television. I play with all kinds of setting when I watch television. But I would recommend them just for the interaction with the people and the different things you can do with it - the different settings for the dining and the music. Most hearing aids, you just put them in and go. Either turn them off or turn them on. It's neat that Zounds have the different settings if I could learn how to use them.

I belong to a club at Louis St. Bernard and one of the ladies told me how far they have gotten the Zounds hearing aids, and been doing really good with them. She knew I had hearing problems also, so she recommended me to go talk with them. I have owned it for about a month and a half. It has improved the quality of life immensely. I can hear my grandkids and the television. I go at meetings and I can hear what they say. Also, I have really good interactions with the seller that dealt with me. He wears them also. He can't hear well since he was a child. And also, I invite him down to the club I belonged to. He came down last week and gave a presentation. It must have been about 15 to 20 of them signed up to get their hearing tested.

I've had an excellent experience with ZOUNDS. They're very good to deal with. Their advantage is any kind of a problem, I call up and make an appointment and they come and take care of it immediately. The batteries had gone with my hearing aids the other day so I made an appointment. They put new batteries in and took care of it with no charge.

I got the one that costs $500 and I chose this particular Zounds model because of the price. I have had this since last spring and it's not working so good now. The volume seems to have gotten very low. My hearing is a lot worse. I'm going in tomorrow to get it adjusted. I would recommend this office to a friend, they're really good, but the hearing aid itself apparently needs adjustment.

My husband has been using Zounds Hearing Aid for a month now and they've been great. He has the electronic one that has a little device that you push when you want the volume to go up or down. It doesn't need to be recharged and no need to buy rechargeable batteries. He would be doing a lot better if he'd just leave the buttons alone. He keeps turning it back down when he's not using it.

I don't like that there's a sound when I put my hands on my ear while I'm wearing the hearing aids. It is very annoying. But otherwise, Zounds is fine.

Their sales and customer service teams were great. I got the Clareza model because of its price and it was the only thing that could help me. I love Zounds and it opened up my life. I recommend them.

I enjoy my ZOUNDS hearing aid. It's fantastic and really good. They fit and they worked just as good as the more expensive ones. I've had all kinds of those on the internet you buy hearing aids and they're terrible. All they do is magnify the sound of what you're already hearing. I had Miracle-Ear In-The-Ear hearing aids many years ago and they lasted about four years and I paid a big price for them. Then, I had a set that I got from VA and they were only good for about two years. None of them worked like ZOUNDS does.

I'm 87 years old and having hearing problems for a long time. I've had hearing aids before, and they didn't do anything for me like what Zounds does. I have very good experience with Zounds. They have changed my life and they're working very well for me. I would definitely recommend Zounds to anyone that has hearing problems.

I've had hearing aids from Zounds since March and it's good for TV. But I find it not so good when I'm talking person to person. I've told this to the place where they sell Zounds and the staff tried a couple things, but it's still the same. I also had the same problem with the last hearing aids I wore. So I'm still not 100 percent, but it might be my hearing. But so far, I like the Zounds better than my previous hearing aids.

My wife is talking to me now since I have been using the ZOUNDS Hearing System. I got the one that fits behind the ear where the little cord goes in your ear. Now, I hear a little too much sound but that's all right. I went to their store in Martin Birm and their people couldn't have been any nicer. I do recommend them to other people.

I needed a hearing aid so I went with Zounds. I thought it was gonna be good for me but it just doesn't work. I am disappointed and dissatisfied with the hearing aid itself. I haven't been able to put on the hearing aid because I hear a lot of sounds around me but I don't hear the people talking to me. And then I thought of getting my money back within those 30 days that I got the hearing aid but they kept talking me into getting used to it. Then 30 days went by and I'm stuck with the hearing aid that I don't even put on. So now I have to make an appointment with them once in a while to adjust it. But their customer service team were wonderful, and they were very nice when I go to them for the adjustment.

Lewis had some problems with Zounds Hearing Aid. My brother took him to buy it but I never knew if he explained properly to him. There are some days that it would work better than others, that he would or wouldn't hear me good. He could've hit a switch that he's not supposed to use and I know they are very delicate. There's a book to read about it but it's better that we'd go back to the store and discuss it but he has been in and out of the hospital so my sister went there instead. There's a switch on the pad that turns it off. She never knew about that so they showed it to her.

Zounds has been amazing for my dad. He had a different hearing aid years ago but it broke. The Zounds is better compared to his previous hearing aids. Though my dad doesn't know how to put the hearing aids in himself, so I’m the one that puts them in him. My dad had 80% hearing loss and the rep recommended a model for him, which has a remote control. When we visited the store, I thought that it was going to be a big deal and we're going to have to wait for my dad to get fitted. But what happened was we came in, the rep put the hearing aids on my dad, and we came out. And that's what I love about Zounds. The staff were awesome.

The people at Zounds were very friendly and nice people. I bought a very nice and expensive hearing system, and I like it very much. Overall, I'm very satisfied with my experience.

Terrible experience with Zounds. The people who work there are perfect. They are very nice with people, but the hearing aids don't work, at least for my husband. He doesn't use them because he cannot hear one thing. We went to Bird Rd and we didn't find the doctors who had seen him. We went to see the other doctor in Pembroke Pines and apparently she didn't do anything because he still cannot hear one word. So he puts them there to charge and then that's where they stay and we pay $200 every month for that and he's never used them. So I need for them to give me an advice to see what we can do with that.

Zounds helped me out at work. It's the only time I'm using it. Their Miami office is good in their customer service. The only issue I had was with the link on the actual system. They weren't like well of a quality and I had them changed out because they broke. They changed them out free of charge because it was still under the one year warranty.

Zounds has been the most wonderful thing that has ever happened in my life. I've had the hearing system for a couple of months. I was told when I was 43 years old that it was likely that I was born almost totally deaf. So I had gone for 43 years thinking I was stupid because nobody ever told me I couldn't hear. So it's marvelous for me to at long last be able to hear.

I'm not too happy with ZOUNDS because I can't keep it in my ear and can't tell a whole lot of difference with it. So, I'm going to call back out there and see if something can be done because I would like to have one that you put in your ear, but not have anything over your ear.

I stopped in at the Zounds Hearing Center with my 11 year old son because he asked me to have my hearing checked. I have been unable to effectively communicate for about 7 years. I spoke with Mr. ** who provided me with a free hearing test. After he explained my test results, he asked if he could demo the latest Zounds Technology. To my surprise, I heard and understood my son clearly. What a great difference this has made in my life. Thank you to you and your staff.

I like the idea that the Zounds hearing aid could be recharged and it had an adjustable device for various situations. I've had my Zounds for eight months and it has improved my life. I used to have a different hearing aid before but this is better. It's more convenient and I didn't like the idea that the hearing aid would run out of batteries, right when I need them. Price was also a factor in my choice as it was less than what I was looking at to replace my other hearing aid. Customer service has been more than adequate.

My mother is 88 years old and was hearing too little before but now with Zounds she can communicate better. I chose the most economical one for her and we haven't spent additional money after the purchase. I have to go in a couple of times because sometimes the aids are not working fine, but they have been excellent and nice.

I thought Zounds was far better over other hearing system providers. I have had my Zounds hearing system roughly over a year. I don't always even use them. When I'm by myself, I don't have any need for them, but they're fine when I'm with people and I really need to hear. The person from Zounds that I know best is Keith and he's been very good and cooperative. He knows his business pretty well. I would recommend them to a friend.

It was recommended to me that I use the Clareza model. The gentleman who managed mine was very helpful. I'm using the hearing aid for about a year and I can tell that it has somewhat improved my hearing. Zounds is better than the other two hearing aids that I've had before which one was the Oticon. I'm satisfied.

We were traveling and my wife looked up hearing aids. We came across Zounds and we found there was one in our neighborhood. We visited the one in Westford Massachusetts and the reception we had was nice. Right now I'm in Florida and there's a Zounds office down in Fort Myers and that was important to me that if I have service, I can go over there. I was assured that they would service it down here in Florida. My hearing has improved over what it was the last few years, so I'm very satisfied. Their people were very good. They were very curious and understood what I was looking for and made recommendations. Everything was well, and I'd recommend them.

I had a bad experience with a couple of other hearing system providers, so I thought I'd try Zounds, and it's been good and bad with them. I chose the middle hearing system, not the high-end nor the low-end one. I chose it price-wise, and it was a little bit better than the lower-end system. Unfortunately, I lost it so it hasn’t worked too well. However, their sales and customer service teams are very good, they tried their best to be helpful. They've provided very good service. I don't know if it's the management, but they tried to get the profit in a little bit more. My circumstances are not different from anybody else but if I got the high-end model, it might work better. I would have to try it. I have my doubts about Zounds, but I would still recommend it, though.

I can hear now where I couldn't hear before so that's good. I would recommend Zounds Hearing Aids to a friend.

ZOUNDS has been life-changing for me. Their hearing aids are wonderful. What has made it more wonderful is the technician that has worked with me. I had the type of hearing loss that is in the low tones and that takes a lot of work for improvement because hearing aids are made for the high tones. I appreciate the fact that ZOUNDS is out there and that they had wonderful people working for them.

In church, I had trouble hearing the female minister. It was such that high tones were not available to me anymore. I also could not hear the clicking of the directions for the car. And my wife kept harping on me so I finally had my hearing checked in Arizona. I thought if I ever got hearing aids, it would be a Zounds because they looked and sounded like they were really good and I don't like batteries. I went with the highest Zounds hearing system and I have had it for eight months. It has sharpened my hearing in lots of places.

I tried ZOUNDS Hearing Aids and I'm happy with it. They have good and helpful people who provide good service. Overall, I had a great experience with them.

I was having problems with my hearing for a long time so I decided I will go check Zounds out. I was treated very nice. Everything was explained nice to me and they were good people. I've been back several times and they were patient. It's a really great experience. I can hear a lot better and I don't have to make my grandchildren repeat themselves. That is a big plus. The whole system is working great for me. I'm very satisfied and have recommended Zounds to a friend.

I found Zounds Hearing Aids in paper advertisement. What I have is the first one and I've had it over a year. Since then, I've been able to hear better and they keep tabs on it. I go every four months. They examine it and clean it. If it needs a part, they'll have it done. We're like a family down there. They're really nice people and they go out of their way to help you. I've had no problems with that.

I had other hearing aids and I wasn’t hearing very well. So when I saw the ZOUNDS ad in our local newspaper that said I would hear very well, I thought I’d go over to see what they have to say... Now that I have it, I can hear a lot better than I did. This is far better than my old hearing aid. And their sales and customer service teams have been very nice to me whenever I go to them. I'd recommend them.

I got a Zounds hearing aid because I liked the clarity as well as the price. It was half the price of my other options. Customer service reps have been great. I had a problem where my hearing aid was popping out when I would eat or blow my nose or cough. They had me come right in and they put a little attachment on it, and it doesn't pop out anymore.

I've had ZOUNDS for almost one year and it's my 6th hearing aid for the last 30 years. Technology have made improvements quite a bit over the years for better hearing, but some of them in my experience lie to the people. Some of the hearing aids don't have enough protection for the wax. It only takes a little speck to mess them up and then you cannot hear. Zounds, on the other hand, has very good protection for the wax, so that's why they're outstanding. I would highly recommend them. I’ve had experience with a lot of hearing aids and Zounds don’t need improvement.

I liked ZOUNDS, they were fantastic. They were so helpful and glad to see me. They did everything they could do to help me. I've had a wonderful experience and I love it. I would absolutely recommend them.

Zounds hearing aid's easy access and easy to put in, and the volume works well. They've been excellent based from my dad. He is able to hear more clearly so all the kids and siblings are grateful.

I chose ZOUNDS because I thought that the price was right, I picked the one with rechargeable batteries. Everybody from their customer service team has been really nice. I've had the hearing aid for about 6 months but I don't use it. The only time I would use it is when I go into a crowd with noises, like a restaurant. Other than that, for normal one-on-one conversation, I'm fine.

I received a card from Zounds in the mail. I had a different system, but it didn't work very well. So I decided to try this one and it's been a year since I've had it. It's been better than my old hearing aid. However, my son-in-law had to go back to Zounds a few times because of some adjustments. Recently, I had to go too because some of the tips at the end of the aid came off.

I'm 77 years old and very few things impact my life, but with Zounds, I can hear stuff. I got their Riazo model and it's a really good product. I chose the Riazo model because it can charge off a charger at my nightstand so I don't have to worry about batteries. Their guys at Zounds are also very pleasant and helpful. One of their staff, Mark, seems to be very knowledgeable in what he does. I took the hearing aid in for one adjustment and it has worked out well. In fact, I’ve already recommended them to a couple of friends too.

I've had Zounds hearing aids for a couple of months. I like the way they explained it to me. The sales and customer service teams at Zounds have all been good and I would recommend them to a friend.

I have a fine experience with Zounds. I have the hearing system for at least three years and I recommend it to everybody. The sales and customer service team has been wonderful and I've been very happy with them.

I've worn hearing aids from other companies as a test and had looked at their price. ZOUNDS was only ten minutes from my house, so I went down and talked to the gentleman there. We did a test as I checked them out and felt comfortable with it because the results of my hearing were excellent and the price was good. I had no problem and the customer service was all excellent. I have recommended Zounds to other people.

I would recommend Zounds. Their customer service and sales teams were efficient. The product is superior compared to my past hearing aid which I wasn't satisfied with so I returned it.

I've been using Zounds since August 2014. I went with two different hearing systems since I have one ear worse than the other one. It's pretty good - I can hear better. The only problem I have is that I don't know how to regulate it, so I hear the people and there's a lot of noise. I hear everything. It's still very hard to hear when there's a lot of noise. I pick up the voice and everything goes up, not just people's voices. The sales and customer service teams, though, have been pretty good. I would recommend them.

I went to their office and talked to the people. They were very kind and willing to show me what the product was. I had a few questions because I had other alternatives and they took the time to talk to me and showed me the difference of their product. I had a Siemens before and it was a smaller, more basic and cheaper unit. I had it for a week and it didn't really make too much of a difference and the people did not know what they were talking about. I got the Zounds 20 channels Imprezo, the top of the line, and I have it for about two weeks now. It's not as easy as I thought it was going to be. I have to get used to it, but it's adjusting and it is feeling good. Day after day, I like it more. It costs a lot more because the other one was about $1,500 and I paid $1,900 with this, but in the long run it's going to be a good buy.

I unfortunately, purchased a hearing aid from Zounds in Red Bank, New Jersey. It was purchased in November/December 2014. This is a hearing aid that does not use batteries. It came with a battery charger. The charger became defective in September 2015 well within the warranty period. During this time the store where it was purchased went out of business. The store that I went to for service charged for a replacement charger. First saying it was one price then another higher price. The company refuses to honor the warranty. They claim it is defective but not because of a manufacturer's defect. I have spoken to them on several occasions to no avail. I believe they in general will not honor their guarantees.

We were fed up with Hear It because even though it was covered by insurance, it didn't work at all. We tried and we tried and we tried, and we wasted our money. We tried Zounds and it worked instantly. We don't have to take care of our battery problems and it has a very easy maintenance. We don't have to go back and contact them often like we had to do with Hear It. The sales and the customer service were excellent people. The technicians are very knowledgeable. The hearing aid works great for my father who has a severe hearing loss. He had been using Imprezo for a year and he can communicate with people and understand what the people are saying. It works fantastic.

The doctor has been fantastic. He was a great guy. I purchased the $3000 ZOUNDS hearing system that he recommended and it worked. I can hear a lot of sounds I couldn’t hear before. I’ve used it for two weeks now.

I'm completely deaf in my right ear and only have 20 percent hearing in my left. I've had my Zounds hearing aid a few months now and it has really helped a lot. Their guys are great too. I love everyone over there at Zounds.

I got Zounds Hearing Aids about two months ago. It's a little closer and they followed up. At first, I ignored it because I knew that I didn't want a hearing aid but I'm deaf. I said, "If I'm going to stay around for a while, let me at least hear what I've been missing for the last 10 years." So I went there and talked to the doctor about getting a hearing aid. She was great. I have no complaints so far. I don't hear everything but overall, it's a much better experience than the way I was without hearing. I hear some things I don't hear before. Generally, it's favorable I have it. The selling point that really hit me was that I didn't have to go out to buy batteries every month. I didn't want to deal with that one. I needed a battery that can never overcharge. That sold me to it.

I've had Zounds hearing aid for about a month and I love it when I can wear it. Unfortunately, I happen to have a problem with one of my ears right now so I can't be wearing it. The Zounds staff have been wonderful too. I've been in there twice to have a little bell taken out of my ear that got left behind. They're so kind and helpful.

I couldn’t get my other hearing aid fixed and Zounds was close to my neighborhood, so I purchased from them. My hearing is better but the drawback is that when I’m on a trip, I can’t stop and charge. Their customer service team was good, but I went in their office the other day and told them that I needed two little rubber chips that they had to put on the hearing aids. The rep came out with one. I paid $4,000 for these things and they’re only giving me two, so I was disappointed on that deal. Other than that, they’re very pleasant and nice. I just want more of those little rubber tips.

I'm very impressed with Zounds. I like the hearing aids very much. It is working fine and it makes an awful lot of difference in my life. I was missing a lot before but now I hear so much better. I also have a lot of confidence in the people in their office. The customer service teams are very pleasant and they're easy to work with. I would recommend them by all means.

They have been doing wonderfully, it's not their hearing aids, it's my hearing. They've been giving me good service, they adjusted the volume for me. Their cost is no higher than any other hearing aids out there. They are a very good, reliable company.

I chose ZOUNDS Hearing system because I liked what the provider told me and the price was right. I've had it since March and I've been hearing better since then. I can now follow the sermons at church.

I’ve had my hearing aids for six months now. I was working on a job when the boss told me that I needed hearing aids because I couldn’t hear. There was a Zounds Store that was close to Winn-Dixie so I went there. The hearing aids were a little bit expensive, but thought they’re probably good. The people in the store were very nice and helpful. I got the model that costs more with the protection for them as well. When I lost one of them, they sold me another one at a reasonable price, which was good. I also got a CaptionCall from them along with my Zounds. If I get a call and do not have the hearing aids on, I look at it and I'm able to tell what’s going on, so that has helped me too.

I chose the Imprezo model from Zounds because it has bells and whistles so I thought it would help the most. I've had it for six months now, however, I'm still not hearing as well as I thought I would. But every time I go to Zounds to have things adjusted, they've been wonderful and helpful. I'd recommend them.

My Zounds Hearing aid is the best I've had. I like it because I no longer have to worry about the batteries. I put them in, charge them, and have no problems after. They work wonderfully well. I had a Zounds Hearing aid before but I wasn't satisfied with it because the batteries were a problem. When I found out this has no batteries, I went for it. I have been using it for about four months now and I use it more than I did before because it's more convenient. It really does make a big difference. Everyone at Zounds is very helpful, too. They take care of my problems immediately.

I had several hearing aids back in the early 90s. I tried Lisound for 18 months but they weren't all they were cracked up to be, changing the batteries all the time. Then I heard about Zounds. They happen to be local here and I wanted to check them out. The Zounds people are very friendly. I chose Clareza because it was recommended to me. Except for the period I was in the hospital for about 2 months where I didn’t have them because they got destroyed in an accident, I have been using Zounds for two years in December. Everything is clearer since I've had the Zounds Hearing System.

My husband has a cochlear implant in one ear. After his implant, I passed by a Zounds at a corner not far from us. We went back there afterwards to try their services which turned out good for us. The people there were very professional in the way they talked and explained everything to us. They have treated my husband well. They balanced the sounds that he lost and it’s working. He’s had no problems at all with his hearing. He only went one time to check and see if his hearing aid was working properly and that’s it.

Zounds seemed to be the best so we went with them, and we're close to one of their offices. Their customer reps were excellent. Don got the Imprezo and the batteries just needed to be replaced once a year. It has been a month since using the hearing aid and he can hear so much better.

Zounds has very good and outstanding hearing aid. However, the style is a bit clumsy when it fits in the ear canal and I prefer a smaller receiver in the ear since I have small ears. Nevertheless, it's definitely giving me a better quality of life and it's excellent, but I'm not using it right now. I still have it and it allows me to participate normally in day-to-day activities, whereas it's very hard to keep up without it. Overall, I would recommend Zounds to a friend. They have excellent and very empathetic people, and the franchise owners are wonderful people as well.

My hearing loss is not a handicap. The device is barely noticeable even with a short haircut. No keeping up with batteries! Freedom, volume down on radio and TV. I can hear!

I have a hearing aid from another provider but I wasn't too happy with them. However, the one that I got from ZOUNDS made me feel that they were so much better. It's a plug-in and I took fond of the ability to connect them at night and use them the next morning. The battery-type ones, like the one I used to have, are a real nuisance since the batteries have to be changed (my hands have arthritis so it's difficult to change them) and they usually go out when most needed. The ZOUNDS hearing system has indeed been very good and it's a little clearer than my old one. I'm very happy with them.

I got an ad in the mail from Zounds. I went to set an appointment to have my hearing checked, which I knew it was bad. They put me right in and got me fixed up quickly with some nice hearing aids. I got the Clareza because of the cost, and it has made a total difference in my hearing. When I went in for my two-year check-up, they said I lost another 50% of hearing in each ear so they molded some special tips and put them in instead of the normal ones. Now, I can hear myself talk and sing.

So far, it's all been good with Zounds. The product is high-quality. Aside from the technology, I chose Zounds because the technician that was working with us was very professional and made me feel comfortable. I have their Imprezo model since the middle of May. It's rechargeable, easy to put in the ear and to maintain. It also comes with a remote so I can change a feature if I need to. I'm a retired army aviator so I fly in turbine engines for years, and I got a high-frequency loss. Now I'm hearing things and conversations without having to say, "What did you say? Say it again, please." I’m still adjusting and getting used to hearing sharp sounds I haven’t heard in a while, but it's been an overall better experience. Quality of life is better. I've recommended the system to friends and family members.

I've had some hearing aids before but I didn't like them. Then I learned about ZOUNDS when somebody passed by with some papers in the mall where I work. I decided to go and I liked them. They're very nice and different. But I need to go to them because my hearing is getting worse and when my phone rings, I don't hear it.

ZOUNDS was recommended by an audiologist based on my loss and what we're correcting. My previous ones weren't doing their job at all which is why I didn't go back to that company and I went to ZOUNDS. Had it for 3 months already and my wife's not shouting at me any more. The people in the office were very professional and really nice. It has been a comfortable experience dealing with them and I already have sent a couple of people over there. They suggested coming back to make sure we tweak it's just right. And we've gone back at least thrice that I can remember off the top of my head, and they've adjusted and cleaned it. It seemed like they had new technology specifically addressing my problem.

I've been very happy with Zounds. I've had to go once to have the battery charged or replaced and they've been very good to take care of my needs. I learned of Zounds from a friend of mine who lived at the garden in Richardson, close by Zounds. I lived in Duncanville then and she told me someone had been over there and spoke to the group. And she said, "Promise me that you will hear them out before you buy hearing aids". So I promised her I would. I did, and bought the Zounds. I've been very pleased with it. I like the fact that they don't reverberate and are better on background noises. It's terrible to be hard of hearing. It's just made me want to be with people so that I can carry on conversations happily, intelligently, and so having the hearing aid has a big impact on my life.

My daughter works at ZOUNDS and she was so impressed with the hearing aids that she insisted I get one. I like its remote. I also like that I can now enjoy the crowd and at least distinguish and hear those that are nearby. I needed to go back a couple of times when I had specific problems. One time I was on my way to a wedding and I didn't want to miss anything. And Phil was so good at taking me right in and everything was taken care of so I didn't miss the words. I'm very satisfied with them. I don't know how they could've done me any better. I would recommend them highly to anybody who's needing to hear better.

I was having problems with my previous hearing aids and knew I had to get something else and so we decided to go to ZOUNDS because they had a free hearing test. The staff from the Minnetonka franchise were terrific. I have had trouble with my left ear due to some infection but they've been very good with working with me and trying to improve the volume of the hearing aid and it's doing better. Since having their hearing system, my husband and I saw that my life has certainly improved and I can hear better. Instead of him saying things three times, he does it only once now. My husband and I are very satisfied with them. In fact, I recommended them to my sister-in-law who lives in Arizona. She found a ZOUNDS dealer there and it changed her life. She was here visiting us shortly after I got mine and so we told her about ZOUNDS.

My husband has been using Zounds since the beginning of the year. It's a little bit better than his previous set. He can adjust the sound and get rid of background sound which he couldn't do with the other one. He also hears pretty good with it. We'd recommend Zounds. They also answer our questions right away. If we called, they'd pitch us in as quickly as they can and they seem to be a good group of people to work with.

I went to Zounds and got a hearing aid which didn't need to have the batteries replaced. Their representatives were nice and helpful when I asked them questions about my hearing aid. They told me any time I had a problem with it, I can bring it back to them so they can check and adjust it for me. It was really great and comfortable dealing with them and talking to them. I've been using my hearing aid for about 2 months now. Sometimes it's good and sometimes bad but I jsut need to get used to them.

Everything's great with Zounds. I've been using it for close to a year now. I don't have to buy batteries for the rest of my life. I have three sets of hearing aids - one was cheaper, one was more expensive, and this one I found to be the best. Also, the whole staff and the owner were great. I really enjoyed talking to all of them. They treated me very well and were very professional.

I've had a hearing system that goes inside and behind the ear from Zounds for four years now and it did a good job by allowing me to hear. Their team has also been very good. I get a lot of new people, but they're all nice and everyone took care of me. Overall, Zounds gave me excellent service.

I'm 72 years old and losing some of my hearing - my high frequency hearing wasn't what it used to be. So, I made an appointment with the Zounds rep. I tested and tried out the device, and I've felt happy since. It was an exceptional experience and I have recommended them to a friend.

My brother in Florida who is what we call a hard-sell - because we've been trying to get him to get hearing aids for a long time - purchased the Zounds hearing aids and recommended them very highly, and sent me the ad here. I had a very positive experience with Zounds in terms of the personnel. I went to the Wappingers Falls office and was very very impressed with their dispenser Rachel. She made the experience 100% pleasant. She was very patient and thorough, with very pleasing personality.

Zounds is very good. I can hear a lot better than the ones I had previously. The old one was useless and would last a couple of days (I quit wearing them for a while before I went to Zounds). I hear sounds like birds chirping away but not actually being able to hear people talk. I'd go to church and I couldn't hear a word the priest was saying, whereas with Zounds, I'm able to hear. The audiologist and everybody at Zounds were very nice. I get calls every three or four months to have a look at the hearing aids and my ears, and if I had any problem, I'd tell them. It's a good experience for a change compared with the other pair.

I went to ZOUNDS, Miracle-Ear and one other doctor. They gave me a test which didn't make me hear better and it was about three times expensive. I was pleased with the results that ZOUNDS gave me. I set two hearing aids to test for a week to see how I like them and I found out that its good points outweighs the bad ones. I've already recommended ZOUNDS to several for I've enjoyed having them. It helps me hear a little bit better. Sometime though, I get zeroed in on the loud noise and I can hear some of the other lower noises like people talking. But other than that, it's been great.

This device has been the best I have ever used. It is very effective, easy to use, reliable and comfortable. The best!

I went to a home show and somebody gave me a Zounds business card so that's how I got in touch with them. They have a wonderful setup and I really liked Laura, Antoine and the Oriental doctor. These guys are doing a great job. They bumped up my hearing aid which was very much needed. And the other thing, something was wrong with the little charger and lo and behold, they said it was all fixed but it isn't. I have to go back. But I've been ill so I haven't made any arrangements to take care of that.

I like the story about how the founder of Zounds Hearing worked to get something that would work for his daughter. I thought that if it worked for his daughter, maybe it would help me since other hearing systems had not. I purchased the Clareza because I wanted something that was not the high-end model, but wasn't the low one either, and they said that this model was appropriate for me. I had 30 days to say I didn't want them, but decided to keep them because it's been better than anything I've ever had.

Zounds is superior to the other hearing aids I have tried before. I was very pleased with the treatment that I got from them, their professionalism, and also the fact that I don't have to worry about batteries and that there is a little remote control for it. I have very bad high-frequency loss wherein I could hear stuff on the TV but I couldn't understand it. But, Zounds has improved my hearing very much. The model I have is the most expensive one, which can be modified if there were some improvements. Zounds team has all been very satisfactory. They're very professional and I would recommend them to anybody.

My sister had a pair of Zounds and she told me how well she liked them. I needed a new pair myself so I went in and one of their representatives fixed me right up - he's great. They have the best service team I've had for hearing aids. I've had my hearing aids for about a year now and I can hear almost everything that goes on. All in all, I am extremely pleased with my hearing aids and the service I receive from them.

I was going on a trip and I have a daughter that really bugs me when I have to ask to repeat so I needed something immediately and I could get that in one day with Zounds. Talking to sales and customer service has been fantastic. Tony was very caring, professional and efficient. I got the one with a remote behind the ear, and it made my life easier. Overall, my experience has been great and absolutely perfect - I've been very happy with them.

I had a great experience with Zounds, and I have recommended them to a couple of people I know. The examination went quickly and was technically up-to-date. I enjoyed the people in their office. They were very friendly, and explained things that happened as we were going along. A couple of times I had a problem with the hearing aids - one time for some reason it just stopped working, but I had absolutely no problem getting a replacement on it. And I wasn’t even here in Cleveland; I was in Texas visiting my daughter.

The guy who checked my hearing was very straightforward, thorough and honest. He said, "You can get them and we'll provide them for you but I don't think you're going to see that much improvement." So we left it at that and I didn't get any hearing aids because they told me that I had selective hearing loss. But overall, Zounds was awesome.

Many years ago, there was an ad in the Arizona, Phoenix paper when Zounds was introduced. It told all about the man that had a daughter that was hard of hearing from the time she was born and how she struggled and he was a sound engineer. He made up his mind that he was going to come up with something better. At the time, I thought that's what I was going to have when I need it because I can't see very well and I knew I'd never be able to change batteries with what was available otherwise. Many years later that's what I did and I like them. I remembered the simplicity of the hearing aid and would recommend it to a lot of people. Overall, the experience with Zounds has been very good.

Since using Zounds hearing aids, I can hear better. I like their product. However, it turned me off that I had to go there for them to adjust. I live far away and I need all those little wires on my earpiece. It got short and I have no way of getting there, which is a downside. But I did recommend them to a friend. In fact, I invited them over to our adult older ladies' gym class. They came down and gave them little gifts in the bags and a lot of them were interested because a lot were hard at hearing but the distance from Ennis to Dallas is too far for them to go.

I was at a meeting for the retired federal employees and I saw a presentation done by the lady who does the testing at Zounds. There were two men that were at the meeting that had asked her to come and speak to us and they both had hearing aids from Zounds. They were saying how wonderful they were and after she spoke I decided to make an appointment and go in and see. Also, the presentation that she did about hearing loss and how it's linked to Dementia influenced me because that's one of the most fearful things I have and I knew I had hearing loss. I've had Zounds for 9 months now and it's made a big difference especially in group study inside the church and restaurants because of the ability to hear better than I did before.

I read an article in the local newspaper about a gentleman that was out in Phoenix at the Cincinnati Reds camp who needed hearing aids, so he walked in there and tried Zounds out, loved them. They were half the cost of Beltone so he bought the entire franchise for almost one half, and the article said, “I will be opening a store, in such and such date.” I had lost half of my Beltone, and they wanted $6,000 to replace them so I waited until they opened. I’ve been wearing Zounds now for about two years, and I love it because I can adjust it myself. It’s not like voodoo. Their reps were fantastic and had me in and out, checking me. They do a very, very, very good job! I carry their brochures with me all the time and recommend them.

I was so convinced that the idea of rechargeable batteries was very valid and that I didn’t have to have new batteries, so I went with Zounds and bought their most expensive product since I believed it would give very good quality and I found it to be true. Since my purchase, I noticed that both my radio and television have to be turned up significantly after I’ve taken my hearing aids off. My hearing isn’t terribly bad but certainly I can tell from both television and radio that I do not hear as well without my Zounds hearing aid. I’ve had my device for over a year now, so I’ve gone back to Zounds for re-servicing and I’ve been very pleased with their customer service. And the courtesy and kindness of the woman I worked with was an experience very significant. Overall a very positive experience. I’d recommend them.

I was impressed with the story of the Zounds' founder --of how he wanted to make a hearing device for his daughter who was born deaf. So I thought, if a father is going to do something for his daughter, he is going to give it his all and do his very best. That's how I saw the ads in the paper and tried Zounds. They recommended that I purchase their Clareza for my hearing loss, which I trusted their advice since they knew them more than I did. I had some problems with the settings, so I went in there every day until I got it right, and they've all been wonderful to work with. They were very personable, helpful, understanding, and went above and beyond for me. I had a very good experience so I would recommend them to anybody.

I wasn’t happy with the other company that I had, which was Beltone. I kept having to have adjustments made and my hearing was not satisfactory. I wound up not wearing my hearing aids very much. So then I switched to Zounds and my new hearing system from them worked perfectly. I like that there is a control that I can adjust to whatever the situation is (At times I need to hear it louder. Or, there are times when I can just take it down and listen to what’s right next to me.)

The Zounds Hearing Aids battery caught our eye. Just being able to charge them by putting them in a charging unit every night while I'm sleeping and the next day have fully charged hearing aids makes a world of difference. I've very happy with them, and I've had them for two years. Their people are also very good. They're very accommodating when we're down there. If I need something on the spur of the moment like losing a part of the apparatus such as the silicon tips, we'd drop by Zounds. They take care of me as soon as possible and it works out wonderfully. Overall, they've very professional and accommodating.

I've been over at Zounds a few times to be checked out and have followups and every time they've been prompt, courteous and I love them. I bought the Clareza model from them a year and a half ago. Went with that particular model as it seemed to be the best fit for me financially and technically. Now I don't have to buy batteries anymore because they're rechargeable. Plus I don't get yelled at by my wife so much anymore and I can hear in restaurants and similar venues -- they work flawlessly. The $6,000 ones I had prior to using a Zounds hearing system were in the shop about every 3 or 4 weeks. They were horrible compared to Zounds and were 3 times the price.

We can hear each other now. The TV is turned down and we can finally hear our grandchildren. My wife can stand in the carport and call me in the garden and I hear her! Needless to say, it is wonderful and was so easy to get started the same day.

I went over to Zounds, and the representative fixed my hearing aid, and I'm able to hear better now. She changed out a part, so now it fits on my ear. I am satisfied.

I went to Zounds when my hearing aids went out and it was more of a natural sound and different than my other hearing aids. Also, they had a special and I was able to pay mine out and get them for less money than some of the others that I had looked at. I feel Zounds have improved my life but I'm lost when I have a problem with them.

I like Zounds. They came to the Plano Senior Center, and I chose them because of the guy who invented the device. He invented them for his daughter that couldn't hear and I thought that if he could do that, then that was a great choice. I got the most expensive one available at that time because they did more, and I've had them for two years now. They help - great hearing aids. Their people, most of them, have been good too.

One of my friends from church told me about Zounds Hearing Aids. When I talked to them, everybody was nice to me. One of them was a man who's worked very hard with me for a while now. When you can't hear, it's not pleasant... and I have nothing to say about them except good.

My husband wears the Zounds hearing aid and it is a wonderful technology. You don’t need these tiny batteries to deal with and you can recharge it overnight. This is really something we were looking for... something that makes it easier. Their customer service team was marvelous and are still helping us, coming out in the senior center, assisting my husband if there’s need. I can highly recommend this company. They are excellent!

I started off with Zounds really well. We went strong enough so we had to add more power to my hearing aids. I was getting a lot of whistling but the technician there is very helpful and does a very good job at what he's doing. I was in there yesterday to get adjustments made. Zounds helped me with hearing particularly with listening to TV. I'm happy with it and I hope it stays that way.

The unit I got from Zounds was the top model that they had and it gave more channels. The price was also better than some of the other ones I had looked at, and it was clear as you can get with hearing aids. The customer service is good and there was no sales pressure. This is what you have, this is what will take to do it. There’s a lot of choices as you know in fit, size, and stuff because of the way they’re made. They also give you a 30-day trial period and if they don’t work, you take them back and get your money refunded. They were excellent so I’ve already recommended them.

I purchased 2 Zounds hearing aids on February 12, 2015 at Affordable Hearing Care at the Fort Mohave Office. I have been back 9 times for cleanings and other problems. The man had to replace a tip on the right hearing aid, and I also had numerous problems with the same hearing aid. He finally replaced it with a new hearing aid. Now I seem to be having trouble with the left hearing aid, as the wire that is connected to the hearing aid has broken off. It will be over 2 weeks before I can take it in and get it repaired of replaced. I have made 3 appointments and when I got to the office there wasn't anybody there. I am totally disgusted with your product and I hope you can make it right for me.

I've had Zounds for two years and it allows me to hear better. I don't have to play around with replacing batteries all the time because they're rechargeable. Also, their sales and customer team are nothing but top notch so I recommend them.

Zounds Hearing seemed to have a great program. I went in, listened to their sales promotion, thought it sounded good and got their top of the line hearing aids. I've had it for about five months now. The hearing is very clear and it worked really well for me. My wife doesn't have to yell at me as often. I've had a little problem in the beginning though wherein it kept cutting in and out on me and I don't know exactly what the problem was. I had to take it in two or three times to get it fixed.

Zounds sent a card in the mail, and after reading it, I thought it sounded pretty good. The people there were so nice and worked out the best for my need. I got the Clareza model because according to my exam, it was the best fitted for me and for my purpose. Now, I can hear people and the TV, and all that made me realize that I needed something. Zounds made my life better, and I would recommend them.

The Zounds customer service team was very nice. Wilma always made mefeel welcome, but I have been dissatisfied with my hearing aids. If I could get a better fit and a better hearing, that would be great, but mine doesn’t fit very well and consequently, I can’t hear like I’m supposed to. If someone asks me, would I recommend it now, I couldn’t say yes. At first I would, but I can’t now.

What I like about ZOUNDS hearing system is that I can adjust it with the remote to all the different situations that I'm in. It's great to be able to hear with better quality. My only complaint is that there are no other places to take it to outside the state of Arizona. I was in the State of Washington a month ago and one of my hearing aids went out and there was nowhere to take it. So I spent the whole week without a hearing aid. I also had a few problems with the links but they seem to have taken care of that. I understand that Zounds is new when I got it and they're still developing into something better in terms of having more places and the people in their locations are wonderful.

My in-the-ear hearing aids were getting outdated and I needed better ones, so I stopped in to see what Zounds had to offer. My Zounds hearing system has improved my hearing tremendously and I'm glad I bought them although they were a little expensive. The personnel there were great. I had a great conversation with the female receptionist and the young man who fitted and tested me. My experience there was very good.

I am now able to hear conversations around the table and in a crowd. I also hear softer, high pitched sounds like my quartz clock ticking.

I have been a very satisfied customer of Zounds. Recently I had to return because I needed a new battery. I had no other issues. Your very cordial and efficient receptionist took the aid to one of your hearing spec and returned stating it would be handled shortly. Soon a female returned and said she put a new and better model tip on my aid that she said would stop the feedback noise. I didn't have a problem but she wanted to fix something that wasn't broken. She said it was free and assured me I would be pleased with the improved device.

I have had hearing aids for 25 years but when I tried Zounds aids on, it improved my hearing so I immediately bought a new one from Zounds. Their representative is very courteous and helpful. Zounds has a great impact to my life and since then, it has been a very good experience to me.

Those people at Zounds are wonderful. I've had nothing but a very good experience with them. If anything goes wrong, I call them, and they're there to fix it for you. They're very good people. It's been great having my hearing aid because you hit a certain age and you don't want to convince yourself that you're having trouble with your hearing. But once I got there, they were very understanding and helpful. They know how you feel and make you feel relaxed.

I bought hearing aids from ZOUNDS because of their reasonable price. Their customer service people were very good and helpful at explaining things and telling you what you need. It was a pleasant experience. Now, I can hear a lot better with the system.

I find that these hearing aids are the best I have ever had. I have a profound hearing loss in one ear & close to it in the other. I hear very well considering my hearing loss. Other hearing audiologists have said that they could not offer much help when I was looking to replace my previous units. I do find that occasionally the microphone end needs to be cleaned. I do it myself but find that the sales office does a better job so recommend going over there about once a month.

I went to ZOUNDS for a second opinion. It seemed like a good product, so I decided to purchase the Imprezo since it was versatile and has an app for the phone. I realize that I can now hear things that I was even missing. I’d recommend them, however they need to fix the iPhone 6 app since it doesn't work now.

Other hearing aids that I had or checked into needed batteries to go into it. However, I couldn't put the batteries in cause I couldn't see them (due to macular). When I found that with Zounds I only had to charge, then I knew that was the one for me. I didn't have to put a battery in. I'm really impressed that all I have to do is turn on the charger. Sales and customer team have been terrific, couldn't ask for any better. Zounds is the first thing that I put on in the morning and last thing I take off at night.

I suffered gradual hearing loss over a period of time due to military experience. I've tried several hearing aids previously which I either lost or it couldn't work anymore. I recently retired and losing my hearing became quite an issue, because I have grandchildren that I want to be around but I had difficulty hearing and understanding them. And I was suffering from a classic high frequency hearing loss. It became quite an issue for a while and so when I saw Zounds in the paper, I went on and had them fitted. And thus far I have been very much pleased with it and I can hear now. I can also hear things I haven't in quite some time and didn't even realize what I was missing until I got fitted with my hearing aids. I'm enjoying having my life back. I'd certainly recommend them. I've talked to several people since then that had experienced some hearing loss and I've recommended that they talk to a Zounds representative and give them a try.

#1: Quality of staff and office personnel are all 5 star. #2: Quality of hearing aids "5 stars". #3: Service very quick and professional. #4: Comfort and fit "5 stars". #6: Use of remote simple and quick.

I’ve had Zounds Hearing Aids for about 2 years now. I got it because it seemed to be more reasonably priced than the other hearing aids. I really don’t wear them that much and when I do, it’s usually just to watch TV. Now, I can hear it without my wife getting after me because it’s too loud. So far it’s been pretty good.

Excellent hearing test was given to me. Very caring and professional staff. Hearing devices are very comfortable and I would recommend Zounds to anyone.

Zounds came to the senior center to advertise, and I went and got a pair. I like it and haven't had any problem with it. Now I have better hearing and I have recommended them.

I have been wearing Zounds hearing aids for 6-7 years and have always found the personnel friendly and courteous providing excellent service whenever I need repairs or new batteries. I am now using my second pair of Zounds hearing aids.

I heard about Zounds from one of the patients when I was in rehabilitation. When I came out and went to see my primary physician he did a hearing analysis and said I needed to get them checked, and they recommended Zounds, so that's where I went. The customer service reps have been great and friendly. It's my second time now at Zounds and the experience was fine. However, I have to call them again because I've got so much feedback or static. I can't stand one of the hearing aids so I can't wear it.

Really notice sounds I never heard before. Enjoy going to restaurants more.... great product!

They are comfortable. You don't even know you are wearing them. I have heard sounds I haven't heard in years!

This is my second pair of Zounds hearing instruments. The first pair I purchased 2010 I believe in Port Richey, Florida. The representative's name was **. They were the best hearing aids I had ever had. I have worn hearing aids since the mid 80's and have had 7 pairs since then. I have had several different brands before I got my first pair of Zounds. My hearing has been in steady decline since 1982 and I was very happy with my first pair of Zounds. They worked even better than they were advertised to work. I purchased my second pair of Zounds in 2014 in Clearwater, Florida from ** and when I had my first problem, my Right ear started singing constantly. My wife called and made an appointment at Countryside Mall in Clearwater where I had purchased them and ** took care of the problem by adjusting it. All was well for a month or so and then the same thing happened again so we made another appointment at the same place.

I purchased new Zounds hearing aid in 4/2014. Purchased extended warranty. Total cost 3495.00. My hearing aids (left side 4 times) (right side one time now wire broke again). Left three emails to the corporate last week. No reply. Left two phone messages. No reply. The company made me pay 60 dollars to replace hearing wire. VERY POOR CUSTOMER SERVICE. I rate them -0.

** is great in Baton Rouge La. Bought them in April but having issues with the fitting. Also noise in groups. We working on it. You cannot just think you say a magic word and all is well. You have to keep trying see what works. I am well pleased with service and hearing aids. I love the remote. Just be careful. I had to buy a new one, MY FAULT. Went through entire wash cycle. LOL.

ZOUNDS is comfortable to wear and I like the idea where you can just charge them and not have to worry about batteries. I am a little bit concerned when I take them out, I hear the TV the same as I did when they were in. Their staff are very good to work with and very patient so I'm going back in, if there’s a difference somewhere, I'm sure they'll find it.

I have been quite disappointed, but it may not be the hearing aid's fault. I know that my husband is very hard of hearing. In fact, we've had several sets of hearing aids but the audiologist had said that he doesn't have much hearing at all. These sounded so good that I encouraged him to go and buy them and since they're over $4,200 of our hard-earned money I guess I expected more. But he's still got lots of problems. They are probably the best that we ever had. But as far as what their hearing aids are doing for him, they're not doing so good. I've just been very disappointed that they haven't done better, but I don't know who to blame.

I've had my device from Zounds for six months now. Things are working out very well, although I'm having some difficulty with it since it minimally handles the background noise in restaurants and other crowded and noisy places. I also have a few issues with the physical fitting of the hearing aid in my one ear that doesn't want to stay as well as in the other ear. I pointed that out to my salesperson and they made an adjustment, but it wasn't perfect. Nothing's perfect in life though so I have that as another small issue. I would definitely recommend the instrument and the total service.

My husband has talked very good about Zounds to people and he was quite pleased with them. They're very nice people. But my husband only wears his hearing aids about half of the time. He spends a lot of time outdoors and because it’s too hot outside he won’t have them on. Then there are certain areas where my husband won't wear them because of the noise. We’ve been back twice to see if they can fix that and they’ve told him how he has to adjust it but so far that hasn’t been resolved. We do have an appointment to go back but it’s not for a while.

I have the Zounds hearing aid for one ear for a few months and it works fine. It is easy to use.

It is my opinion that the hearing aids at Zounds are one of the best on the market for the price. I have had mine for two weeks so far and the quality of sound is excellent. The manager and tester ** is very thorough with his testing and fitting for the model that works best for you. I would recommend the Imprezo model anytime.

One of our friends in Florida bought a pair of Zounds and I tried them out. After that I bought a pair of the most expensive one and it's good. Also, everybody there has been nice.

The husband and wife team from Zounds that set me up to begin with are fantastic. The lady really knows how to approach people and she took care of my every need. She's wonderful and I really appreciate everything they've done for me. I'm deformed in one ear and my ear canal is not the same so I was just having problem with that. The receptionist gave me a different ear covering and it works so far. So I don't know what I'd do without them now. I just got a new roof on my house and I could not hear the rain on the roof until I got the new hearing aid. I could hear it in the lanai, but I couldn't hear it in the house. Now, it just puts me to sleep like a baby so it's wonderful.

I got the behind-the-ear with the remote setting little deal, which controls the volume and the background noise. My hearing aids are good. It has allowed to turn the TV volume down quite a bit so that it doesn't bother the rest of the family. I am quite satisfied except for being in a noisy environment. I got the background noise down a lot better than I've ever had with any other hearing aids, but I understand that it'll never be like my natural hearing. But once I can get the background noise down and the object sound a little bit more clearly, it'd be a lot better. Like in a really loud background, I just take them out. They don't do me any good.

The sales reps were very good, helpful, and answered all my questions. I chose the Clareza system because it suited my purpose price-wise and it was the one which met my needs for my level of hearing. I've had Zounds hearing aids for about three and a half months now and it hadn't really made a lot of difference. I'm hearing better but I'm not positive about that.

I like the Zounds hearing aid. It was doing good, but my husband died since I got them and I haven't had a chance to go back and get them adjusted. I've had it for a little over a year. I dealt with the Port Charlotte office team and they were very knowledgeable and courteous.

I love Zounds. I first heard about them from a friend of mine. Her brother-in-law had bought their hearing system and so I went over, tried them, and now have been using them for five years. They've just made a world of difference in my life. I got to the point where I couldn't participate in any of the conversations if I were in a group of people because I really couldn't hear any of them. Everything was muted and a lot of people are talking. Once I got Zounds everything just came alive.

I’ve had it for about a year now and I’m not really happy with it. I wear them the whole time but they don’t do what I need plus I get a lot of feedback like they buzz in your ear and whistle.

I went to the Mesa store to have my hearing aids reprogrammed and serviced. The left one was working fine, the right one kept giving me a low battery signal. When the tech came back, the left device was completely dead, the right one had a new battery. His response was, "hearing aids only last typically 4 years, yours are 5 years old, you need to buy a new one". My brother and father have had other brands for 20+ years and they keep servicing them. They have never been told to buy new every 4 years. I just called corporate and they told me the same thing, we do not refurbish our hearing aids, they are "throw away" devices. At $3500/set, this is unacceptable to me. I will never recommend Zounds to anyone.

My hearing system from Zounds has been satisfactory. It's as good as can be expected. Their customer service people were very helpful too.

They're excellent. If I don’t have my Zounds hearing aid in my ears I’m stuck because I have a hard time understanding words which even got to the point where it's just driving my wife nuts and driving me crazy. The doctor that helped me when I went in there seemed like a very nice man.

I've had ZOUNDS (the most expensive system they had) since the end of January. I'm having problems with the one for my left side, it only works sporadically. I am set for an appointment tomorrow for them to fix it. Nevertheless, I've got great service from their teams, they always were courteous and respectful.

Everything's fine with ZOUNDS. A neighbor told me about them and I'm very happy with the aids. I'd be more than happy to recommend the store in Cape Coral, it has a very accommodating guy. I was not happy with the man in the Fort Myers' store, so I switched over to Cape Coral as soon as they opened.

I got the $2000 model. Actually Zounds had an advertisement in the paper that it was $395 apiece so I went, but they checked my hearing and said that wouldn't help me and that I had to go for the $2000. Before getting it, I couldn't hear like when I go to church I can't hear and understand what people were saying even when they were closer. I had it for two months already but haven't gone in lately for them to adjust it but they were very nice before.

A TV commercial of Zounds was saturating our area in southwest Florida and I was interested in the fact that they had the rechargeable batteries. I had never had hearing aids before and had used rechargeable batteries in my digital cameras. So I went and had a hearing test and found out I needed hearing aids. I was having to ask people to repeat things too often. It got to the point where I was ignoring a conversation unless I was specifically being talked to. I realized I had been watching lips and could interpret what they were saying as long as I was paying attention. So I said, "Well, maybe something's wrong here."

My son who he lives in Phoenix came down here to Tucson and took me to Zounds. I haven't had them that long but my life is much better now that I have them. I'm in a retirement home and I'm on oxygen, so I have to have someone take me to go to Zounds. I went at the one on Grant because I was out with the doctor's appointment. My daughter took me there for the check-up but only the receptionist was there and she said, "There's no one here to check." I thought that was rather odd for a business place, a walk-in. I wasn't too happy with that because my time is limited. But overall, I'm satisfied with Zounds.

Someone told me about Zounds Hearing Aids and I didn't really believe it then. It couldn't be anything better than what I had because I was wearing the high-end device of another company. I went over to Mesa and got fitted with the Zounds hearing aids and I'm just blown away with the noise cancelling. I could actually roll the window down the car and talk to someone in the front seat. Before that, if talk to the other person, I had to use a microphone and a Bluetooth, and go in with my hearing aid. So I was just really impressed with that. The person that I dealt with, their hearing instrument specialist, was knowledgeable and did a good job fitting me. I've recommended them to friends and associates because of the experience I've had with them.

I have slight hearing loss and the Zounds hearing aid sounded good and the price sounded right. I figured I'd give it a try. I’ve had it for 3 years and my hearing has improved with it. The only thing is there are different models, but they never gave me a choice as to which one I wanted. One time I went in to replace a battery. I told them that and I didn't know how it happened but they also replaced the wire, and the wire was too short. They gave me a small one instead of an extra-large but they didn't tell me that. So I had a problem keeping it in my ear for a month until they realized they put the wrong wire in the replacement.

I've had some good and bad things with my Zounds hearing aids. Right now, I haven't been wearing them because I've been going through some very terrible things. It seems like I got one that's not working. It comes in and out. But when I've been using them, I enjoyed them so I can't complain. I went with the best hearing system of Zounds because I can adjust it to music and to a restaurant. It's pretty good and I like it. When I've had problems with my hearing aids, I've brought them down to Zounds and their sales or customer service team bent over backwards for me. I have no problems with them whatsoever. They were great.

I can hear better with my Zounds Imprezo. I've had it for three weeks and would recommend it.

I've tried different hearing aids, probably 3 or 4 different ones, and I was never was happy with them. The last time I was in the office of another provider, they told me they'd sell me one for $5300, but I just can't afford it. My Zounds hearing aids are cheaper and they're working out very well for me. I've had it about a month and it's been considerably better. I've had hearing aids with another company since 2006. The sales reps and customer service team at Zounds were very helpful, professional and courteous.

Zounds is very good. Also, everybody there was very good and whenever I called with a problem, they got me in as soon as possible and took care of the problem right away. Recommended.

It had been a number of years since I had my hearing tested because I've had a loss of hearing since I was a kid. I had gone through mold exposure, which kind of really kicked it. So ** called and scheduled an appointment and I went in. The customer service people at the Port Charlotte, Florida ZOUNDS are just delightful so I enjoy going in there. Since I got my ZOUNDS in August of last year, it’s made everybody happy. I got them so that I can hear what’s going on when I'm working. It's funny, but I wear them when I’m working but not when I'm at home because sometimes the sounds are a little bit more than I want to deal with. If I'm sitting down in a conversation, I can hear. But if somebody's standing behind me and talking to me, I don’t hear them.

I worked in a factory for 20 years and it was pretty loud in there. I had my hearing test and found out I needed hearing aids. I got Zounds because I'm now having trouble hearing at church. I've never regretted that decision. It makes it so much better to hear everything that people say when they're talking. I love my Zounds hearing aid.

My Zounds hearing aids are okay. The other one is ringing like mad but my other hearing aid is good. I have a magnified phone and I'm trying to get it to work where I wanted to in that magnification. I never had that ringing in my right ear before and all of a sudden, it's ringing all the time. I can just call their sales rep to ask what's causing this ringing and how it can be stopped. Aside from the ringing, my experience with their offers has been nothing but pleasant. The people in their Oracle office are very good, too. I've already recommended them to somebody. I've had 3 or 4 different types and so far and these are probably the best. None of them are going to be perfect because my ear is not perfect.

Zounds customer service has been good. I've had the system for a couple of months and it's okay.

We've had a great experience with Zounds Hearing Aids. Unfortunately, my father-in-law is almost 101 years old and very hard of hearing. My father had Zounds hearing aids and he passed away a couple of years ago, and I was aware of them from my dad. My father-in-law heard about them through a family reference or a family referral and wound up with a newer set than what my dad had before. He's able to communicate much more easily and enjoys being able to hear things he couldn't hear before.

I arrived at Zounds of the South Hills (Pittsburgh) on the first leg of a long journey. I was not even certain was suffering from hearing loss, let alone needed a hearing aid. When the practitioner ** explained the test before and after, I was surprised to learn that I had a moderate loss and needed 2 hearing aids. I thought if I needed an aid it would be just 1! I was quoted a price for their top of the line rechargeable hearing aids with a remote. I admitted that these sounded great during the appointment. Then I was told my insurance would not cover the cost, only a portion, and I thought it would pay for whatever I needed. I was shocked so I went on a journey to get less expensive hearing aids, and only get one.

I got the Clareza 8. Zound's the second or third place that I went to and because the price was right and the location and people were nice, I decided to do it. I like the recharging unit. However I'm having trouble with the right ear bud. It's not quite right so I have to keep putting it off.

I've had my hearing aids from Zounds for less than a month and they're fine. Everything is clearer than before. I was very happy with their sales and customer service team. They were very professional and very knowledgeable.

I called Zounds the 21st of April and I got an appointment on the 22nd. The representative, who I call Doctor, took me in the room to check my ears and he told me that both my ears were not good but the right ear was the worst. He asked me questions and gave me exams. I told him, "I can't hear behind me. I have to keep turning around to see if there's a car behind me." He took all those information. He was so nice. Then he set me up with a hearing aid. He goes out in the hallway and said "Can you hear me now?" and I said "Yes, I can." He was moving around out and asked "Can you hear me?" and I said "Yes, I can." So then he went around the corner and said again "Can you hear me now?" and I said "Yes, I can." I was so happy.

I heard about Zounds from my daughter. They did a demonstration and interview where she lives and she told me about them. She came and took me, and they checked my ears and put them in, and I loved them right away. They did more for me than any hearing aids have ever done. I've been wearing hearing aids and I've had every kind of hearing aids they've got, but these are the best I've ever had. And they're the cheapest. They are cheaper than any hearing aids I've had. Simple fact, I never have to replace a battery. I put them on the charger every night, charge them, and go with them. I'd recommend them to anybody. I love it.

Zounds was the first one I went to when I needed a hearing system provider. I went with their top of the line for four months now and it's been good.

I saw an ad for Zounds Hearing Aids and the thing that appealed to me was the recharger every night so you don't have to put batteries in it all the time. I went with their second to the highest hearing system, and I've had it for three years. It has changed my whole life. I'm married and it helps my relationship with my wife especially. She could put up with my lack of hearing very well for a while, but now if I don't have my hearing aids, then she will go get them for me.

I've had Zounds for only a few months and I've got the cheaper one. However, they are so hard to get in my ears and I was really disappointed about that. I also don't seem to be hearing that much better. I wouldn't recommend them.

We were checking out the Zounds hearing aids and their price sounded good. We also came to find out that the man at their office is the son of a friend of mine up in Baltimore. I've had the system maybe three months. I got a charge with it...No battery replacements. They're working pretty good. I use them everyday. Their sales and customer service team treated me well and I have no problem with any of them.

Zounds offers good product. I have owned one since around July and it made my life a lot more productive. It helped me hear better in quieter situations and I don't misunderstand as much. Every interaction with them has also been fantastic. They call me regularly to check and see if I need anything else. The technician is great. In fact, he has gone to a lot of trouble trying to find tips for the device that's more comfortable. So, it has been a very good experience with them.

I had tried some other hearing aids but I didn't like them and took them back. I chose Zounds because they were more comfortable and less expensive. I've had them for quite a while. With these hearing aids I don't have to keep saying, "What did you say? Excuse me? I didn't hear you."

I love my ZOUNDS and I'd recommend it. I have the most expensive model and it's been for a year and a half. I'm deaf in both ears and I had the TV up to 70.

The Zounds hearing aid really helped me a lot. I even wear my seat belt more because I can hear the warning buzzer. Everything's been good so far with their sales and customer service teams. But one thing I do notice is that some of the voices on TV sound the same. Also, sometimes I hear too much noise. We'd recommend them. They're very good.

I've had my Clareza Zounds hearing aid for about eight months and I'm pretty satisfied with it. It's awesome. I can hear well in a group, wherein they also use a microphone. I can hear my grandkids and great grandkids. The people in Zounds were also the best. They bend over backwards to be helpful.

I went with the Riazo model of Zounds Hearing Aids and bought it a couple of months ago. It has not really been too good. The ear piece that fits the ear canal is too big and infected my ear so I didn't wear it for two weeks. I only wear it every now and then as it's not a comfortable unit.

I have the Imprezo for about 8 months now. With this system, I can hear again. I'm totally deaf in one ear and I lost a lot of hearing in the other. I'm wearing the hearing aid in just one ear, but it really boosts my ability to hear. Anytime I've needed anything done, their customer service team has been phenomenal. Great service, very honest. I would definitely recommend them.

The people in the office of Zounds Hearing Aids were great. I don't use my hearing aids all the time since I have moderate hearing loss. I've already recommended Zounds to somebody else and she bought a set.

I have been wearing top of the line Zounds for several months. The tubes will NOT stay in my ears. 3X I visited and requested longer tubes. The Tech said they don't come in different lengths. They do at other hearing aid companies. As a former audiologist I was initially impressed with my Zounds aids. The longer I wore them, the less impressed. Tech tried different ways to accommodate the tubes pulling from my ears but nothing really worked. Pretty much said he/she couldn't do anything else. Really?? After researching the company after the fact (my BIG mistake) I have learned that the corporate customer service apparently is lacking. At the local level, attitudes could be more positive out front! I'm done with Zounds after referring several people to their company which I deeply regret.

In the 3.5 years I've had my Zounds Clareza hearing aids, after the warranty was up - I started having to replace, replace, replace! These were not cheap hearing aids to begin with. I paid about $3,400 for the pair. I now have to replace my charging station ($99 last time) again. This will be the 3rd charging station in the 3 years I've had the hearing aids. I've replaced the remote at least once already. Last time I went in for an adjustment, I needed a new 'link' which was $50. To top it off, none of the Zounds' locations are open evening and/or weekends. For someone like me, who still works, I need to take time off every time I have a problem.

People never return calls. Was having problems with the hearing aids, even went to the store twice to have the problem taken care of and was told would call back when the parts came in..... never did. Old story, just want to sell you a product then no after sale service.

I returned a pair of hearing aids at Zounds in Mesa, AZ on 1/12/15 for a refund owed to me of the purchase price of $3,597.00. They say it'll take 4-6 wks for the refund to make it to me. I called on 2/9/15 to ask when I would receive it. I asked the person to call me back after she received an answer from Zounds. She called me back and said accounting told her they were having computer problems and it would be mailed out that upcoming Friday 2/13/15.

I was mildly disappointed in the first few months. I did not realize at that time that the hearing quality could be improved. After about 6 months it seemed much better with periodic retuning to my hearing needs. Now the company closes and leaves our city. I feel abandoned. I need some minor maintenance and cannot get it locally. They pulled the rug out. Imagine no local service when this process is high tech and in person. I may decide that a refund is in order. I may go further if I feel mistreated. They apparently don't really care about their customers. If you want a hearing aid, go to a nationally established brand that is provided through a major retailer. Don't pay more than $1,000 for a pair.

I got a hearing aid last summer. Very disappointed. I rarely use it and charge when I do. I am down fla. and tried using it one ear and the hearing isn't charging. I think I used this hearing aid 4 times since I got it. Only use it when I go to the theater or around a lot of people. Also I don't like the fact that I have to go back and get batteries where I purchased it. I have a friend here and he can buy batteries. I would like to return it. I bought it in medford ma. I am down fla. Please help me. I spent a lot of money and do not like the hearing aid. My no here is **. Thank you.

What a colossal waste of time. Man is in his 60's and only been Licensed in Ohio for 4 MONTHS. Did not know his product nor the proper use of equipment. Amateur HOUR, rather, Amateur 3 HOURS. Also, he only works there part time, so if you have a problem and it is Monday, Wednesday or Friday, prepare to drive to Batavia. NO professionalism at all. $5,000.00 for a part-time ROOKIE that does not have a clue. Put Hearing Aids on me, and could NOT stop buzzing. Sounded like my head was in a beehive. Find a Pro for your Hearing Help, not a burnt out ROOKIE. Don't GET SCAMMED!!!

I am very upset with the Ft. Myers office. I am a loyal customer of 6 years. I'm on my second set of aids. Over the years I had excellent service until recently. I went to this office and the receptionists was not friendly at all. She talked for what seemed like an hour then proceeded to look in my ear and ended up making my left ear bleed. I am currently in contact with someone to see if this is legal. After some research I found out she is not certified to do so. She hasn't even been trained to be a specialist as Zounds calls them. Her name is Michelle and she works at Zounds in Ft Myers. Stay away from that office. They have offices in Cape Coral, Bonita Springs and Naples. It would be.

After paying $2,100 not even one year ago and many, many adjustments because I couldn't hear with the aids I asked for a refund and was refused.

Inferior product. Earpiece fell off in my ear canal twice - had to visit the ER to have it removed. Person selling aids is more of used cars saleswoman very high pressure. She must be paid on sales not on helping others hear better because she is very very HIGH PRESSURE. Worst experience ever with hearing aids. Do not use this company, you will be SORRY. BUYER BEWARE. These are disposable hearing aids - no repair facility. YOU HAVE BEEN WARNED. DON'T GET BAMBOOZLED. RUN AWAY FROM THESE PEOPLE AS FAST AS LITTLE RED RIDING HOOD.

I have been completely satisfied with my Zounds Hearing Aids. Nicole in the Tempe Store tested and fitted my aids and she was wonderful to work with and explain how they work and what to expect. I have had them for about three months now and they have made a huge difference in my ability to hear in large busy crowds. I highly recommend Zounds and especially the Tempe Store and staff.

Wrote a review to the company and they are free to share with public.

I would like to highly recommend Dee and Dusty of Zounds Hearing Center in Prescott, AZ. They both went above and beyond ordinary service to correct my hearing aid problem.

Product did not. Going back to Beltone. People were rude and non-helpful. Inferior product and people. Receivers come apart in your ear canal, and batteries DO NOT stay charged. Have had 3 different chargers, all defective. Worst $3400.00 I have spent.

Very pleasant staff. Enjoyed visit. The people are cheerful and the products that I tested were amazingly crisp in sound. I can see that everything seems so happy in here and for the first time I can actually hear the glee and the laughter after so long of absence of sound.

I purchased a hearing aid (only one as I only have hearing in one ear). I also bought the insurance for it. After 5 months, the link separated leaving the little knob in my ear. My wife removed it and drove me back to the store. I was told that the link wasn't covered by the insurance, but if I were to purchase the hearing aid today, the link would be covered for a year. Seems others broke within that time frame...

I drove 50 miles to get their best hearing aids. They turned out to be very fragile junk. After spending $3000 for the pair originally and another $200 to $300 for repair parts, they went bad just after the warranty period. I contacted another branch and they said to contact the main office and they would definitely help me. No way!! I contacted them several times and spoke with a woman who said she would have someone get back to me, Never happened, and that was over 6 months ago. One aid exploded into pieces and I could see they were bad to begin with. STAY AWAY FROM ZOUNDS!!!! Go to Costco and get a far superior product from Siemens for about $2600 a pair. Warranty is great, service is great, and at least in my area the people are awesome. Good luck AND STAY FAR AWAY FROM ZOUNDS!!!!!

I went to visit family in Naples and found out Zounds has a new store in Naples, FL. I went to Zounds in Naples for service on my hearing aids. I have to admit it was one of the worst experiences of my life. The receptionist, a man in his 30s maybe 40s, was very unprofessional. The guy does not know what he's doing. I asked him to get the Manager and he proceeded to go in the back of the store. I could hear them talking in the back. He came back with an older gentleman that claim to be the Manager. This "Manager" tried to sell me new hearing aids when all I wanted was service. He claimed that the store in Bonita Springs, which is the one I have dealt with for years was selling hearing aids from China. I told him I did not need new hearing aids and even though I had to drive an extra 10 miles I went to the Bonita Springs store.

The ear tubes are of an inferior design and broke. They wanted forty plus dollar for a new one even though they are almost new. I left and went BACK TO BELTONE where repairs are free for life.