Audicus Reviews
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About Audicus
Audicus has four hearing aid models in a variety of price ranges. By selling directly to consumers, Audicus eliminates the need for a middleman. This lets it cut costs by as much as 70%. Audicus also offers a monthly membership program to help offset the initial cost of buying a hearing aid, allowing you to rent your hearing aids at a low monthly price instead of buying them outright. The company also has in-person clinic options in select U.S. locations.
- Relatively affordable
- 100-day money-back trial
- Membership option
- Audiology-grade devices
- Profound hearing loss options only in stores
- Must send away for repairs
Featured Reviews
About Audicus hearing aids
Audicus’s goal is to make hearing health more accessible both financially and physically. You can handle every step of its process online, from your hearing test to placing your order. Audicus cuts out the middleman and works directly with manufacturers, allowing it to offer reduced prices.
One other thing that helps set Audicus apart is its optional membership program, called Audicus Premier. You pay a monthly membership fee based on the model you choose, ranging from $89 to $99, to essentially lease your hearing aids. Membership includes:
- A pair of hearing aids
- Unlimited support
- Loss and damage protection
- New accessories at least every three months
- New hearing aids every 18 months
The membership includes a one-time startup fee of $249. There is an 18-month contract with a $499 early cancellation fee. After 18 months, you can cancel or renew your membership by sending back your hearing aids.
In addition to its online options, Audicus has hearing stores in select U.S. locations. Its hearing clinic is located in New York.
Audicus hearing aid costs
Audicus claims that by cutting out intermediaries, it’s able to save you as much as 70%:
| Model | Starting price |
|---|---|
| Mini | $2,498 per pair |
| Spirit | $1,598 per pair |
| Spirit 2 | $1,748 per pair |
| Omni | $2,598 per pair |
| Omni 2 | $1,998 per pair |
| Wave 2 | $1,498 per pair |
Audicus has partnered with CareCredit and Allegro Credit to provide payment plans for six, 12 or 18 months. It also offers a membership plan with monthly costs ranging from $89 to $159 per pair, depending on the model you choose. Audicus provides a two-year warranty and free shipping in the U.S.
How to buy Audicus hearing aids
Audicus aims to make your purchase process simple. You can submit an already completed hearing test or use the free online test that Audicus provides. From there, you choose the model that best suits your needs and budget. You can buy your hearing aids outright or receive them through a monthly membership, and you can purchase them online or in-store at the New York clinic location.
The Audicus team tailors your order to match your specific needs and sends your products straight to your door. Once you receive your hearing aids, you get a 100-day money-back trial period. You also have access to unlimited support from the Audicus team.
Audicus FAQ
Is Audicus a hearing aid or an amplifier?
Audicus sells hearing aids. Hearing amplifiers are available over the counter and are designed for recreational activities such as hunting, bird-watching and going to the theater. While hearing amplifiers increase all noise around you, hearing aids filter out background noise. Hearing aids can also be programmed specifically for your hearing loss.
Are Audicus hearing aids good for tinnitus?
Yes. In general, hearing aids can help mask tinnitus. Certain Audicus hearing aid models also provide tinnitus masking with specialized programming.
Does Medicare cover Audicus hearing aids?
The most common parts of Medicare, parts A and B, don’t cover hearing aids. Some Medicare Advantage Plans (Part C) may be able to help with the cost of hearing aids, though.
How long do Audicus batteries last?
Audicus standard batteries generally last between 80 and 160 hours, or roughly seven to 10 days. Audicus rechargeable batteries generally last 24 hours.
Do we recommend Audicus hearing aids?
Audicus is a worthwhile option if you’re shopping around for a hearing aid. It offers budget-friendly hearing aids directly to customers, and with both payment plans and membership options, the company is able to serve a wide array of people. There’s also limited risk since the company has a 100-day trial period. Just make sure you choose a model that matches your hearing needs.
Audicus Reviews
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- 4,646,930 reviews on ConsumerAffairs are verified.
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Reviewed Dec. 10, 2023
I was referred to Audicus by a friend who has been wearing their hearing aids for about a year. I found the staff the most helpful, and the product of high quality with excellent instructions and support via emails (I found the videos particularly helpful). In addition, I think the price was very reasonable, considering how much I had heard that hearing aids cost. I would highly recommend Audicus!
Hi Linda, we're so glad you love your hearing aids and our staff. Thank you for taking the time to share your experience!
Reviewed Dec. 15, 2024
I have been wearing hearing aids for several years, but the ones I used previously were causing me issues. For the past four or five years, I had to send in one or more of the hearing aids every year for repairs. Last year, I faced a problem with one of them not working, and the quoted repair cost was $250. Given that I had spent $4000 on them, I decided to look for alternative options. I explored several options and tried MD Hearing Aids, but they were uncomfortable and didn't fit well, so I returned them. That's when I came across Audicus. I spoke with a representative who explained the program and how their hearing aids worked. I needed a hearing aid programmed for my specific hearing needs, which Audicus offered at half the price of my original pair. After trying them out, I was satisfied with the experience.
The Audicus hearing aids match up well with my previous ones. A feature I particularly enjoy is the Bluetooth function, which allows me to use them with my phone. There are several programs available through an app, and they work well. Though there's a slight difference compared to my old hearing aids, it’s not significant enough to justify paying a few thousand dollars more. The hearing aids use a charging station, which I find convenient. They also have a program to tune out background noise, which is useful in settings like restaurants. One minor drawback is that when I take them out of the charger, they don't automatically stay on a specific program if needed, like when listening to music while driving. However, this hasn't been a huge issue.
Overall, I'd rate my experience with Audicus as excellent. So much so, that I recommended them to my brother-in-law, who also purchased a set. The customer service, initially accessed through an online search, was handled entirely over the phone and has been satisfactory. Considering the price I paid for Audicus hearing aids compared to others, I'd rate them at a five for value.
Hi, Michael!
Thank you for taking the time to tell us about your experience. We are absolutely thrilled to hear the devices are improving your daily life, the price point was competitive, and the Bluetooth feature has been so delightful! Thank you greatly for your kind words.
Yes, unfortunately, the hearing aids will default back to the Automatic program after charging. We deeply apologize!
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
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Reviewed Sept. 28, 2024
Audicus contacted me and I got a hearing test. Then I sent them my information but the hearing test that I took online wasn't registering correctly so I ended up having to go to an audiologist and get them done. That took three weeks ‘cause they kept having me take tests. I got a little upset about that. They said I was gonna have the hearing aids is three to five business days but it took almost a month for me to get my hearing aids from when I agreed to go with them when
But I like the hearing aids and I've told people who have been inquiring about Audicus. The bluetooth helps. If I'm in my car and when my phone rings, my hearing aid connects automatically to my car. They charge quickly as well and I like the different features that it has. This is the first one I've ever had that has two mics on it. Maybe the second mic is canceling out the excess noise. If somebody calls my name, I hear them. If I'm listening to music and I get a phone call, I can pause my music and answer the phone or I can have my music come out of my left ear and talk on the phone out of my right ear. Sometimes it seems I'm not hearing somebody all the way clearly and I may have to turn the volume up.
One thing I have noticed is sometimes, if I got my head turned to the right and someone's talking to me, it seems they go out on my left side. I will turn to the left and the hearing aid comes back on. Audicus sent me an update but when I added the update and put the hearing aids on, it gave me a major headache every day for four days so I put it back to the original setting. Also, I thought I had the domes in my kit that came with them, but I don't have any domes. I just have the ones that came with them. I've been looking online to see where I can order them.
Hi, William!
Thank you so much for taking the time to tell us about your experience. We deeply apologize for the delay in the arrival of your hearing aids! We always want to make sure the hearing test we program the hearing aids to is as accurate as possible. Generally, that is in the form of a clinical audiogram.
Please don't hesitate to reach out with any other questions or concerns to help@audicus.com.
Reviewed Sept. 16, 2024
Deciding to buy hearing aids was a very emotional experience. It was a Sunday, and I was sitting down in bed and deciding that I was gonna make the purchase. I was searching for the best hearing aid website and Audicus was on the list. I looked at five companies. With Audicus, it was easy to do the hearing test online, and I was able to walk through all the steps on my own using my phone to make the purchase. I found the website to be very user-friendly, easy to navigate, and I was able to put in the cart what I thought I needed and wanted. The ease of purchase, getting the hearing aids, setting them up, and putting them on were very plug and play for me.
When I have the hearing aids on, I feel a level of confidence that I'm going to be able to hear, but I still have certain voice register pitches that are harder to hear than others. I'm still trying to figure out which mode works with which environment as well. Some of the environment settings work better in places that people wouldn't guess, and I need to test that out a bit more.
From time to time, it gets sore behind my ears from having the hearing aids. That bothers me sometimes. I also anticipated having more functionality in terms of being able to use the hearing aids as Bluetooth and connect to my phone, so that when I took phone calls, I could use it. It doesn't quite do that. However, I've just been relying on my own knowledge, trial and error using the hearing aids, and I could benefit from a tutorial from the company itself. I want to make sure that I know how to fully use the hearing aids and I've been meaning to call. I find that the ear that I have the lowest level of hearing in, it does improve it, but I thought it might improve the hearing a little more.
Hi, Tunua!
Thank you so much for taking the time to tell us about your experience. We are so thrilled to hear the hearing aids are improving your daily life!
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Sept. 15, 2024
I never had the feeling that Audicus' customer service reps weren't getting back to me. It was quick. Appointments were all done either by email or by phone. As far as my hearing aids, my first thought was, I was disappointed because I expected it to be louder, which it was not. And then the more I used it and after going through one of their online training programs and asking some questions and so forth, it was clear to me that the volume of what I hear is any different at all. But what's different is the quality. A couple of weeks ago, I was on a lake in the Adirondack. I was able to hear the loon calling before people I was with which I'm sure wouldn't have happened before I got the hearing aid.
I'm happy with my hearing aid. I don't think it made a massive improvement, but it made a clear improvement. It's chargeable. There's an outside-the-ear component. Then there's a filament that goes inside the ear. There's an app that connects to turn them up or turn them down. It seems to make a noticeable difference but not a massive difference. I like the Bluetooth feature and I use it, but it's also confusing to me. Sometimes, it seems to interfere with taking a phone call. Sometimes, I don't know when it's the Bluetooth and when it's not. I don't fool with the controls very much, but I'm better at it.
Overall, I was not overwhelmed by the effect of my hearing aids as far as the instrumentation goes but I would tell others that if they're thinking about a hearing aid, I would recommend Audicus because the response time and the customer service have been excellent. An individual may or may not see it as a significant difference, but they shouldn't hesitate to go the route of them because they're very responsive. If I send an email saying I wanna talk with somebody about it, they get back to me right away.
Hi, Tom!
Thank you so much for taking the time to tell us about your experience. We are so thrilled to hear the hearing aids are improving your daily life! Oh, how lovely to hear the loons.
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed April 25, 2024
In August of 2022 I realized that I needed good hearing aids. I had been sold one hearing aid for my left ear, where my hearing was not good, but it was one of those that fit inside your ear and can't be seen, and I never felt that it worked well. Naturally, my ENT audiologist charged me a lot for this hearing aid, and I stopped trusting them. After researching online, I settle on Audicus, based on both site and customer reviews. I took their online test (you take it on your laptop, using your headphones) and was soon contacted by a sales agent. I chose the Spirit, because of its Bluetooth and remote programming capabilities. I received the devices within about 5 days, and was assigned a hearing aid specialist that came along side me, metaphorically speaking, to make sure the hearing aids worked for me. During the first year, I had one remote programming adjustment made. The aids seemed to be working all right for me.
In about February of this year I took another online test, and it showed a significant increase in my hearing loss since I first received my hearing aids in 8/2022. I was advised that in order to reprogram my devices this time, I would need to send them back to NYC, that they could not be adjusted remotely. However, once they received them in NYC, the person I was working with informed me that the audiologist recommended I see my ENT and get an in-person hearing test because of the significant change in my hearing over the 1.5 years I had been using my Audicus aids.
I couldn't get in to see my ENT for a month. This was frustrating to me. I wondered why they couldn't have said that before I sent my aids in to them. They did not have any explanation. I asked that they reprogram them the best they could. They return the aids by 2-day airmail, but I had to pay for 5-7-day ground mail. I was without the aids for about 14 days. Not an insignificant inconvenience. Happily, my aids worked much better after this reprogramming. Still, I made an appointment to see my ENT and their audiologist.
I sent the results of the in-person hearing test to Audicus. I was told that the difference between their online hearing test and my in-person hearing test was significant, and they advised that I once again send my hearing aids back to them in NYC for another reprogramming. So, I did and just received them back, 10 days later. I haven't used them yet but am hoping that they will work even better. They do really help my hearing, both volume and ability to decipher the spoken word.
In summary, I think that Audicus is a good company with good customer support and quality devices. My own personal experience with having to send my hearing aids back to their offices in NYC was a little frustrating. That is the drawback of an online company with no local offices. I'm not sure that if/when I need new hearing aids, I would go with Audicus again. I might find a local company that can service me with a good turnaround, should my hearing aids need reprogramming or maintenance. Maybe even Costco.
Hi Paul, thank you so much for sharing your experience. We are thrilled that the hearing aids are working well for you.
Reviewed April 10, 2025
My husband has got a pair of Audicus, and he loves them. He's so much happier with his hearing aids because he's able to engage in social activities more where he's hearing what people are saying and he's not having to have people repeat themselves. He can now hear the little things like the light switches flipping on and the pre-heat notification on the stove. Whereas before, we were listening to the TV very loudly. He talked my mother into getting Audicus as well. My mother has been wanting hearing aids for a while. Her hearing has been awful, and one of the main reasons she wanted to get hearing aids was the fact that hearing disorders could lead to dementia, which she's scared to death of getting. However, I saw her yesterday and she's not wearing them like she should. She's just stubborn.
Reviewed April 9, 2025
After much deliberation, I opted for Audicus due to a recommendation from a friend of my husband. I've been using them since December 2024, and while I'm still getting accustomed to them, I’ve noticed an improvement in my hearing and a slight decrease in my tinnitus. It’s a gradual adjustment, so I give myself a break from wearing them on Sundays.
A feature I particularly enjoy is the connectivity of the hearing aids to my phone and computer via Bluetooth. This setup allows calls to be transmitted directly into my ears, offering much clearer audio.
However, one feature I wish Audicus had is a "locate my hearing aids" option. In another brand I tried, this feature allowed me to track down a misplaced hearing aid using an app, which would be handy if it fell out during a walk.
Despite this, the experience with Audicus has been overwhelmingly positive. Customer service is excellent and has been supportive. The pricing is also fair, and if I could, I would rate it even higher than the maximum. Overall, I'm delighted with the choice.
Reviewed April 9, 2025
I have had my hearing aids for for a few years and had purchased the insurance at the time. I usually never get the insurance or extended warranty. I’m glad I did when I first purchased. I recently lost my hearing aids (long story). It was one of the easiest replacements I have ever done and it cost me a lot less than if I had to pay the full freight! Thanks Audicus.
Reviewed April 8, 2025
Outstanding service & superior product. Service personnel such as Chris are competent & patient in dealing with me as a senior handicapped individual. I’m usually late in completing tasks regarding my hearing aides, but Chris understands & works with me despite my tardiness. Cordial Regards & keep up the great work!
Reviewed April 8, 2025
I have been a satisfied customer of Audicus for several years, and they have always provided great service and wonderful products. I have referred many of my friends and family to Audicus, and those who have purchased from them have also been very pleased with the products as well as the service they have received from Audicus.
Audicus Company Information
- Company Name:
- Audicus
- Website:
- www.audicus.com
