Audicus

Audicus

 4.2/5 (85 reviews)
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Audicus

About Audicus

Audicus has four hearing aid models in a variety of price ranges. By selling directly to consumers, Audicus eliminates the need for a middleman. This lets it cut costs by as much as 70%. Audicus also offers a monthly membership program to help offset the initial cost of buying a hearing aid, allowing you to rent your hearing aids at a low monthly price instead of buying them outright. The company also has in-person clinic options in select U.S. locations.

Overall Satisfaction Rating

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Pros

  • Relatively affordable
  • 45-day money-back trial
  • Membership option
  • FDA-approved devices

Cons

  • Profound hearing loss options only in stores
  • Must send away for repairs

Bottom Line

Audicus is an affordable option for hearing aids. It also has a trial that lets you test out your hearing aid and a membership option for those who can’t pay upfront. Just be sure to find the right model for your needs.

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Rated with 5 stars
Verified

The best hearing aids I ever owned, the people are great, they are always in touch with me for adjustments and anything I may need like additions I need for my aids, thanks so muc...

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Rated with 4 stars
Verified

Excellent hearing aid technology. Easy to use and are effective is resolving hearing loss issues. I particularly like the ability to make adjustments via Bluetooth devices, and I ...

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About Audicus hearing aids

Audicus’s goal is to make hearing health more accessible both financially and physically. You can handle every step of its process online, from your hearing test to placing your order. Audicus cuts out the middleman and works directly with manufacturers, allowing it to offer reduced prices.

One other thing that helps set Audicus apart is its optional membership program, called Audicus Plus. You pay a monthly membership fee based on the model you choose, ranging from $89 to $119, to essentially lease your hearing aids. Membership includes:

  • A pair of hearing aids
  • Unlimited support
  • Loss and damage protection
  • New accessories at least every three months
  • New hearing aids every 18 months

The membership includes a one-time startup fee of $299, $399 or $499, depending on the hearing aid model. There is an 18-month contract with a $499 early cancellation fee. After 18 months, you can cancel or renew your membership by sending back your hearing aids.

In addition to its online options, Audicus has hearing stores in select U.S. locations. Its flagship clinics are located in Denver and New York.

Audicus hearing aid costs

Audicus claims that by cutting out intermediaries, it’s able to save you as much as 70%:

ModelStarting price
Mini$999 per ear
Wave (battery-operated)$699 per ear
Wave (rechargeable)$899 per ear
Spirit (battery-operated)$1,199 per ear
Spirit (rechargeable)$1,399 per ear
Omni (battery-operated)$1,499 per ear
Omni (rechargeable)$1,699 per ear

Audicus has partnered with CareCredit and Allegro Credit to provide payment plans for six, 12 or 18 months. It also offers a membership plan with monthly costs ranging from $89 to $119 per pair, depending on the model you choose. Audicus provides a two-year warranty and free shipping in the U.S.

How to buy Audicus hearing aids

Audicus aims to make your purchase process simple. You can submit an already completed hearing test or use the free online test that Audicus provides. From there, you choose the model that best suits your needs and budget. You can buy your hearing aids outright or receive them through a monthly membership, and you can purchase them online or in-store at one of the company's clinic locations.

The Audicus team tailors your order to match your specific needs and sends your products straight to your door. Once you receive your hearing aids, you get a 45-day money-back trial period. You also have access to unlimited support from the Audicus team.

Audicus FAQ

Is Audicus a hearing aid or an amplifier?

Audicus sells hearing aids. Hearing amplifiers are available over the counter and are designed for recreational activities such as hunting, bird-watching and going to the theater. While hearing amplifiers increase all noise around you, hearing aids filter out background noise. Hearing aids can also be programmed specifically for your hearing loss.

Are Audicus hearing aids good for tinnitus?

Yes. In general, hearing aids can help mask tinnitus. Certain Audicus hearing aid models also provide tinnitus masking with specialized programming.

Does Medicare cover Audicus hearing aids?

The most common parts of Medicare, parts A and B, don’t cover hearing aids. Some Medicare Advantage Plans (Part C) may be able to help with the cost of hearing aids, though.

How long do Audicus batteries last?

Audicus standard batteries generally last between 80 and 160 hours, or roughly seven to 10 days. Audicus rechargeable batteries generally last 24 hours.

Do we recommend Audicus hearing aids?

Audicus is a worthwhile option if you’re shopping around for a hearing aid. It offers budget-friendly hearing aids directly to customers, and with both payment plans and membership options, the company is able to serve a wide array of people. There’s also limited risk since the company has a 45-day trial period. Just make sure you choose a model that matches your hearing needs.

Audicus Reviews

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How do I know I can trust these reviews about Audicus?
  • 4,211,805 reviews on ConsumerAffairs are verified.
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Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 12, 2023

I purchased the Omnis in early 2023 which are a huge upgrade from the Claras I purchased in late 2018. Comfort, sound quality and ease of use are all huge improvements. Comfort is #1 as the Medium Open Domes are about 1/3 the size of the older model. My ear wax produced is much less as a result and my ears are no longer itchy or flaky. Sound Quality is off the charts better - rivaling my $400 Bang & Olufsen over the ear earphones.

I didn’t listen to music with the Claras as the sound was tinny and thin. With the Omnis built in Bluetooth, I listen to everything including music, audiobooks, podcasts and TV all in excellent listening quality. Conversations are also much better with the Omnis. Ease of use is so much better as well: using the Omnis and cleaning them is simple and quick and changing domes, ear guards is much less often for me. The Bluetooth connectivity is seamless, automatically turning on with phone calls, and listening to audio with your phone. With the Claras I had a remote I had to clip to my collar and it is no longer required with Omnis as the technology is built directly into the hearing aid.

The Omnis are fully rechargeable and the charging case is excellent. I use Bluetooth throughout the day and have never come close to running out of power. All in all, I am so pleased with my new hearing aides, I can’t wait to put them on in the morning and I hate to take them off at night. The improvements in hearing technology are remarkable in only 4+ years. Wish I had upgraded earlier!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 3, 2023

    Audicus cut right to the chase, gave me the price, and gave me better options for financing than the other companies I looked into. Everything about my experience with them was better than the ones that I had beginning with another company that I just dropped because it got too sketchy. The most impressive part was, there was one person who texted me on a Friday afternoon and asked if it was okay if he called me up. I told him I was a bit busy at the time and asked if he could call me on Monday. Then on Monday morning, he texted me again and asked if it was a better time. So the rep at Audicus was very courteous and very thoughtful about your own time.

    Aside from that, everybody else would tell me that if I needed any adjustments, all I have to do is drive down to one of their specialists. But I live in a mountain top in North Carolina and any specialist is more than 25 miles from me. With Audicus, any updates and changes to the programs in my hearing aids are sent to me via the Audicus app. I simply download them and there's no need to visit anybody's office. Since I got these hearing aids, they've contacted me no less than six times and that's been about three weeks. That might seem like a lot, but that tells me they're very concerned. They also warned me there was going to be a break-in period and I didn't have any of that. It was like these hearing aids were made for me and I love them. It's good to brag on those guys at Audicus, too. I really like the service.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 8, 2022

    I'm liking Audicus very much. They are very helpful and I've been coming back. This is my third set of hearing aids from Audicus. The first device I had was the Diaz then I moved up to the Wave. I've recently moved up to the Omni. I had them a couple of years each time. I wanted to keep up with the technology as best I can while I can afford that easily. I love the Omni. It's incredible. It's more three-dimensional in sound and they bring a new dimension to hearing aids completely. This one allows you to use a remote on your phone so you have control over your hearing aid's volume and a number of the features right on your phone.

    They can also do updates directly through your phone to your hearing aid so you don't have to send them back in anymore. I've done one of those already. They initially sent me settings. But I had a little bit of some feedback every once in a while. We talked about it with the consultant and within 48 hours, they had arranged for that update to hit. It shows an alert on your phone. You hit a button, it opens up the app, puts it on your hearing aids, and it's all done. The convenience is great there. It also allows you to change programs if you want rather than fiddling with buttons on the hearing aids. They work, but it's a lot of extra work. These are also rechargeable. It's the first set of those that I've ever had and they have their own little outfits that you put them in every night and they charge up conveniently. Then, you just pull them out in the morning and they automatically turn on.

    Over the years, I've had three different consultants. Every one of them is so well-trained. They listen. It's so hard to find companies that listen to their customers and make suggestions based on what they think which meets what the customer said. They ask a lot of questions to make sure they're getting it right. They'll always give you the time to think. I refer my friends to Audicus all the time.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 1, 2022

    Audicus has been great. The rep explained everything to me and how everything was gonna go. I bought the set that you can charge at night and I love them because that way, I don't have to buy batteries or worry about putting batteries in. I just pick them up, put them on and in my ear. Then the rest of the day is fine. It’s sitting behind the ear and they fit good with my glasses. The last one I had felt was so big that when I put my glasses on, it made my ears stick out. But this feels comfortable. I don't even know I'm wearing them most of the time.

    I can hear better now and I'm able to listen to music. But people say that whenever I talk to them on the phone through my hearing aids, they can't quite hear me. That's when I'm using the Bluetooth feature, which isn’t a big deal to me because I can switch over to the speaker and they could hear me fine then. So, my biggest thing is, I could hear what people are saying. That's what I got it for. There's a girl up there who is a representative for Audicus and she calls about once a week or once every two weeks to check on the Bluetooth. The quality of the hearing aids is sometimes too good because I get what my wife is saying, that sometimes I had to cut it down.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: April 26, 2022

    I called Audicus and it was a pleasant experience because they picked up after one ring. The party at the end of the phone was a listener and informative so, they immediately created good vibes. I originally went through a procedure where my insurance company said who the audiologist I had to use if I want to access their subsidies. The guy spent about 10 minutes with me and told me to write them a check for 3,500 bucks. I asked if that was in addition to the insurance company paying $3,000 and he said yes. I asked if the hearing aids costs $6,500 and he didn't like that, because I was doing the math.

    I started getting into the hearing aid business and calling around, and it's not unusual to have complicity. Apparently, what happens is that this particular audiology company paid Blue Cross maybe a million bucks to be the exclusive provider. Then, Blue Cross comes up with the $3,000 for the hearing aids and then, they soak a person for the other 3,500 bucks. Audicus is entirely different. It’s an interesting situation because apparently, the founder or the guy who put it together ran into the same situation I did. He went in and he thought it was a bunch of crap so, he created this system on the internet.

    Audicus has an audiologist and they do everything by telephone and the price for quality hearing aids was 2,400 bucks. I like their style of doing business. These hearing aids worked though there are some adjustments that can be done. They do the adjustments through the internet and through the iPhone app. So they're tech savvy and have good follow up. I was very impressed with the marketing guy because he wasn't a salesman. He listened and tried to understand what the situation was plus he seemed to know something about what was going on with regard to hearing loss.

    I was having trouble hearing women who had higher pitch voices and also children. So, I had difficulty hearing my grandkids, because they have a higher pitched voice. I don't have any problem with a man as well as driving along and hearing stuff in the road. So these things have to be tailored to the person's individual hearing profile that is determined by hearing tests. And you can see the lines for normal hearing, my hearing, and where I’m deficient. So Audicus is good about educating people.

    Audicus response

    Hi David, we are so glad you had a great experience with our team! We are glad to have found a solution that works for you.

    3 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: March 12, 2023

    I am pleased thus far with my new hearing aids. Samantha was very helpful to us during the test and ordering phases but we felt the urgency of pressure sales in her correspondence. Not her fault. She was doing what she was paid to do.

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    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: March 10, 2023

    I ask you to be very wary of signing up for the monthly contract. In my case the hearing aids were approx $1800 outright but I took the monthly plan at $138 per for 18 months or $2,480. The plan covers a quarterly supply of replacement ear pieces, drying stuff, wipes as well as the ability to return the devices should something happen. They would replace them if required….My issue is the $300 they want to close-out the contract once the 18 months are up…. They DON'T mention that unless you really read the fine print…. I’ve already paid $2,480 for $1800 devices…Now they want $300 more…Total ** and I will NOT recommend Audicus to anyone….Why does everything always have to have something that makes an otherwise decent product SUCK!?

    Audicus response

    Hi Jim, we apologize for the confusion. A Hearing Aid Specialist is going to reach out right away to make this right.

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    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: March 10, 2023

    My Audicus is amplified. But you pick up other noises sometimes that you don't want. I'm in the living room, watching TV, for example, and I hear my wife cooking and washing dishes in the kitchen louder than I do the TV. I know there are different settings on this, but I don't know how to do that. I’ve read about it in that little pamphlet, but I don't know how to go from program to program. I just know how to turn it off and I know how to charge it.

    I thought buying the battery packs for $59 was a scam. They give you a little piece of plastic that goes on the back of the charger. That was phony. It made me feel that I got scammed for $3,000. But I hear better. I am happy. The biggest thing I'm happy about is I'm not talking loud because I've embarrassed myself on more than one occasion talking very loud and I didn't realize I was talking loud. But having the hearing aids on has eliminated that.

    I'm not completely satisfied but I'm not totally disappointed. They are there when you call them. That is good. But the girl that I had called about getting the battery charger knew what was going on. She said it's a new product but it's not. She sent me a video the next day and it just clips on the bottom. She could have just said that. But, she didn't know about it. But she's a good person.

    I also found out that I could get it for $100 cheaper. I was confused that there was a $200 difference in price between the battery and the chargeable. I didn't know that. Because I had seen them advertised for two different prices. But they never explained that to me. But I got that back when I complained. The delivery was also very quick. I had to charge them and I tried them and in the beginning, I could hear better.

    Audicus response

    Hi Anthony, we're glad that the hearing aids have helped you hear better! We want to make sure you are having the best hearing experience possible though so a Hearing Aid Specialist will reach out to you shortly to troubleshoot the issues you are having.

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    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: March 7, 2023

    I'm not sure I'm getting the best quality hearing response I can… maybe something with more channels of response. I have issues with VOIP phone calls. Conversations in restaurants can be an issue. Variations from day to day in acuity are also an issue.

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    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: March 7, 2023

    I basically have received NO support for my hearing aid issues, yet, they continue to charge me for inferior products!! To say that I'm dissatisfied is insufficient... Audicus basically sucks for service and I am looking for a replacement asap!! You suck!!!

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    Audicus Company Information

    Company Name:
    Audicus
    Website:
    www.audicus.com