Audicus Reviews

I've been greatly pleased with the Bluetooth functionality and tech support that can adjust settings like "church mode" remotely. This is extremely handy because every time the hearing aids are reset, the comfort level I set them at needs input again. Also, the price is manageable within my budget. They offered zero interest payments spread over two years, ideal for a senior on a budget like myself. The quality of their hearing aids is top-notch. It's easy to use and the customer support team ay Audicus is always responsive. There was a slight issue during Thanksgiving when I couldn’t connect, but they apologized immediately and assisted with my problem, which was due to wax build-up.

Another plus is their excellent loss and damage policy—unlike the reconditioned replacements some brands offer, Audicus provides brand-new replacements. I've even contacted customer service a few times for various support and was always treated well. I've also recommended Audicus to people I interact with in my community, and overall, I would wholeheartedly recommend them to anyone looking for an affordable and reliable hearing aid.

One of the standout aspects of Audicus for me was the remote support option. Not having to drive to appointments saves a lot of time and hassle, especially since I've already cut down on audiologist visits. These hearing aids cost a third of what my insurance shelled out for my previous ones, so they're also quite affordable.

I chose Audicus somewhat by chance while looking for online hearing aid options. They aren't at the top of the usual ratings mostly due to the emphasis on remote options, which was exactly what I was looking for. I'm a bit of a tech-savvy outlier, maybe that's why it fits me well.

I completed everything online. I initially took their online hearing test and provided them with my prior hearing test results. There was no need for local specialists—I was able to work directly with their audiologists remotely, which worked out fine.

Although I didn't use their website extensively, it seemed functional. Most of my setup was controlled via phone assistance from there onward, with the app integrating everything smoothly. My favorite part of the Audicus hearing aids is definitely the ability to quickly get adjustments when needed.

Bluetooth connectivity is a major plus, especially since I'm accustomed to using an app from my previous hearing aids by Widex. All these reasons led me to enthusiastically recommend Audicus to friends and others seeking a similar solution.

So far, my experience with the hearing aid has been pretty good, although I did encounter some challenges. For instance, I remember being in a restaurant recently and having to lean forward to catch everything being said, even after setting the device to "restaurant mode" via the app on my phone. Despite this, I've made several calls to their customer service with simple questions, and I've always had positive interactions, especially with Dave, who was very helpful.

To enhance my hearing experience, I also bought a microphone for my wife that works quite well at home and in the car. However, using it outside with a group is less effective, often necessitating switching back to another program. Whenever we have that mic on, it automatically goes into that program that's for the mic, so if I'm in a restaurant, for example, I'll probably tell my wife to turn it off and I'll switch to Restaurant.

When faced with a choice between a battery or a rechargeable model, a sales representative advised me to go for the rechargeable one, which I did. To keep the battery in good shape, I follow her advice to use a timer to prevent overcharging—turning it off in the evening and ensuring the timer charges it efficiently through the night.

The functionality is impressive. Initially, everything performed well, especially in crowded rooms. Now, I'm still learning how to better adjust the background settings, as I'm currently familiar only with the first settings. The device is straightforward to use with the app on my phone, and it has been simple to switch between pre-programmed settings like quiet room and theater mode.

The app is definitely one of my favorite features because it allows me to adjust settings easily. Navigating the main settings on the app is straightforward, but fine-tuning background noise adjustments could be easier with more detailed guidance or tutorials.

Before using Audicus, I had trouble hearing certain frequency ranges, especially voices like my son’s and daughter-in-law’s. With these hearing aids, I can hear them clearly now, which has made a big difference in conversation and understanding.

I've started experiencing some issues with static and slower program responses after six to eight months of use, but overall, it's still a very good product.

Audicus assigned me a personal representative who reached out during the first month to ensure everything went smoothly. Having a direct line to a knowledgeable contact has been invaluable. The comfort of the hearing aids is another significant plus. I wear them for 12 to 14 hours daily, and the charging process is hassle-free thanks to the provided charging pack. They supplied multiple earpiece options to ensure comfort and fit, which has made wearing them all day very comfortable.

Overall, my experience with Audicus has been quite positive. It genuinely improved my ability to hear and interact with others, making communication so much easier. It’s been reassuring to know that if any issues arise, I have a straightforward means to reach out for help.

My criteria included having a behind-the-ear model with replaceable batteries because I'm skeptical about the longevity of rechargeable ones. The idea of needing a new pair after a couple of years due to battery lifespan isn't appealing to me.

In my quest for the right hearing aid, I contacted Audicus, took their online hearing test, and appreciated that they offered a 100-day trial period. The price they offered was competitive, with additional discounts at the time of purchase. They provided various dome sizes and other accessories, allowing me to customize my fit.

The hearing aids came with an app featuring multiple sound settings, which is extremely helpful. The automatic setting is especially useful for everyday use, but the app also allows customizations for different environments, such as crowded places or restaurants.

I've been impressed with the customer service; they're consistently supportive and quickly responded to requests such as sending longer wires that were more comfortable for me. Their audiologist was very knowledgeable, offering advice and adjustments through FaceTime. Moreover, after retaking the hearing test during the trial, any necessary tweaks were remotely sent to the app, which could directly update the hearing aids.

For anyone considering Audicus, I'd highly recommend them for mild to moderate hearing issues due to their excellent customer service, customization options, and the noticeable difference they make when used—especially noticeable when switching them off temporarily to compare sound quality.

Audicus Hearing Aids are genuinely a world of difference from adjustments to hands-on support, making them a worthy investment.

My experience with Audicus has been decent and I'm able to manage daily life with the hearing aids. I primarily use the button to adjust hearing levels frequently, which is handy and easy to use. Sometimes wish I could hear better, but the issue may lie with my worsening hearing.

I find their customer service excellent. The company team has always been personable and supportive

Regarding comfort, I can confirm the hearing aids fit well and I experience no discomfort wearing them.

My experience with Audicus is pretty satisfactory, landing me between a 3 and 4 out of 5 for a personal rating, acknowledging the helpfulness of their staff and product usability.

The hearing aid is rechargeable, which I find convenient, and I've gotten quite comfortable with keeping it clean. Though I don't utilize the Bluetooth feature to connect with my phone, I do adjust the settings via the phone app, which offers various options like volume control, managing background noise, and even assistance for tinnitus. I would definitely recommend Audicus.