Audicus Reviews
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About Audicus Reviews
Audicus has four hearing aid models in a variety of price ranges. By selling directly to consumers, Audicus eliminates the need for a middleman. This lets it cut costs by as much as 70%. Audicus also offers a monthly membership program to help offset the initial cost of buying a hearing aid, allowing you to rent your hearing aids at a low monthly price instead of buying them outright. The company also has in-person clinic options in select U.S. locations.
Pros & Cons
Pros
- Relatively affordable
- 45-day money-back trial
- Membership option
- FDA-approved devices
Cons
- Profound hearing loss options only in stores
- Must send away for repairs
Bottom Line
Audicus is an affordable option for hearing aids. It also has a trial that lets you test out your hearing aid and a membership option for those who can’t pay upfront. Just be sure to find the right model for your needs.
Featured Reviews
The best hearing aids I ever owned, the people are great, they are always in touch with me for adjustments and anything I may need like additions I need for my aids, thanks so muc...
Read full reviewExcellent hearing aid technology. Easy to use and are effective is resolving hearing loss issues. I particularly like the ability to make adjustments via Bluetooth devices, and I ...
Read full reviewAbout Audicus hearing aids
Audicus’s goal is to make hearing health more accessible both financially and physically. You can handle every step of its process online, from your hearing test to placing your order. Audicus cuts out the middleman and works directly with manufacturers, allowing it to offer reduced prices.
One other thing that helps set Audicus apart is its optional membership program, called Audicus Plus. You pay a monthly membership fee based on the model you choose, ranging from $89 to $119, to essentially lease your hearing aids. Membership includes:
- A pair of hearing aids
- Unlimited support
- Loss and damage protection
- New accessories at least every three months
- New hearing aids every 18 months
The membership includes a one-time startup fee of $299, $399 or $499, depending on the hearing aid model. There is an 18-month contract with a $499 early cancellation fee. After 18 months, you can cancel or renew your membership by sending back your hearing aids.
In addition to its online options, Audicus has hearing stores in select U.S. locations. Its flagship clinics are located in Denver and New York.
Audicus hearing aid costs
Audicus claims that by cutting out intermediaries, it’s able to save you as much as 70%:
Model | Starting price |
---|---|
Mini | $2,498 per pair |
Spirit | $1,598 per pair |
Spirit 2 | $1,998 per pair |
Omni | $2,598 per pair |
Omni 2 | $2,998 per pair |
Audicus has partnered with CareCredit and Allegro Credit to provide payment plans for six, 12 or 18 months. It also offers a membership plan with monthly costs ranging from $89 to $159 per pair, depending on the model you choose. Audicus provides a two-year warranty and free shipping in the U.S.
How to buy Audicus hearing aids
Audicus aims to make your purchase process simple. You can submit an already completed hearing test or use the free online test that Audicus provides. From there, you choose the model that best suits your needs and budget. You can buy your hearing aids outright or receive them through a monthly membership, and you can purchase them online or in-store at one of the company's clinic locations.
The Audicus team tailors your order to match your specific needs and sends your products straight to your door. Once you receive your hearing aids, you get a 45-day money-back trial period. You also have access to unlimited support from the Audicus team.
Audicus FAQ
Is Audicus a hearing aid or an amplifier?
Audicus sells hearing aids. Hearing amplifiers are available over the counter and are designed for recreational activities such as hunting, bird-watching and going to the theater. While hearing amplifiers increase all noise around you, hearing aids filter out background noise. Hearing aids can also be programmed specifically for your hearing loss.
Are Audicus hearing aids good for tinnitus?
Yes. In general, hearing aids can help mask tinnitus. Certain Audicus hearing aid models also provide tinnitus masking with specialized programming.
Does Medicare cover Audicus hearing aids?
The most common parts of Medicare, parts A and B, don’t cover hearing aids. Some Medicare Advantage Plans (Part C) may be able to help with the cost of hearing aids, though.
How long do Audicus batteries last?
Audicus standard batteries generally last between 80 and 160 hours, or roughly seven to 10 days. Audicus rechargeable batteries generally last 24 hours.
Do we recommend Audicus hearing aids?
Audicus is a worthwhile option if you’re shopping around for a hearing aid. It offers budget-friendly hearing aids directly to customers, and with both payment plans and membership options, the company is able to serve a wide array of people. There’s also limited risk since the company has a 45-day trial period. Just make sure you choose a model that matches your hearing needs.
Audicus Reviews
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Reviewed July 21, 2023
I went to a store in Florida and had a test done there. And with Audicus, I did one on the phone. I had the feeling that the one that I did at a store was a little more accurate than the one done over the phone. At the store, you're more directly attached to the machine that was sending the tone and you're only about 6 feet away from the guy sending. But on the phone, who knows how much disturbance and static there could be.
I ended up getting the behind the ears hearing aids and I don't care for the concept of them, but they work fine. I tried out two other brands before I settled on Audicus and I really like that with the pair I have, they fit behind my ears, so they're a little more visible, but if my cellphone rings, I can answer it on the hearing aids and I can carry on the conversation through the hearing aids, not the phone.
I can also start a call from the hearing aids using the two buttons at the back there on that gadget. It's wonderful. With those little teeny ones that will fit in your ear, you can hardly see them at all and they're too small to have that feature. Other than that, my hearing aids are rechargeable and they can go a couple of days. All the aspects of the hearing aids are controlled on an app on my cellphone, so I can just turn that app on the cellphone and see how much percent of power is left. And most often, I put it in the case overnight and it automatically gets charged.

Hi Don, thank you so much for the 5-star review! We are so happy that your hearing aids are working well.
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Reviewed July 18, 2023
When I looked online, I saw the possibility of having adjustments made remotely, which seemed a good option for me. Especially since it's a very difficult thing to arrange shipping to and from the island. I took an Audicus phone hearing test, Audicus used that, and I went ahead and placed an order for some Spirit hearing aids figuring that the advantage of having the remote adjustment was significant for me. Also, because they have the capacity to be independently adjusted for each year. So, I went ahead and bought them. I traveled to the States. And when I arrived, they were there where I would stay, and I just picked them up, read the instructions and started using them. The instructions are clear. And I got help by phone readily when I needed it, so, that made it all smooth.
When I was in the States and could get a good audiological test, I had one done. I forwarded the results to Audicus and asked if there was any significant benefit in adjusting to the new test results, and they said yes. I also wanted a change made in the programs that were inbuilt on the hearing aids I got, and that required it to be sent back to their office. I've sent those back a week ago, and I expect them to arrive back on Wednesday this week. I would have them in time to take them back to Fiji with me when I go.
The hearing aids are comfortable. I had to experiment a bit with the domes and so on. But that was straightforward. And when I went to the audiologist, he looked at the domes. I took the hearing aids with me, and he said that with my particular hearing loss, which is only in the higher frequencies, he said that the open domes would be better for me, because they allow the frequencies that I can hear to go directly through the dome into the ear. I had some issues at first with them falling out. And when I put a larger dome in, that fixed the problem. Especially, with the open dome, that seems to stay in better for some reason. They seem to be secure in my ears. I don't have to worry about them so much.
Since I've been without them this week, I've had an opportunity to feel what it is to be without them. I feel that there's a limit in my sensory awareness of my environment without them. What I hear is dulled down because the high frequencies are missing to a significant degree and I can't pick up nuances of conversation as readily, which is the kind of thing where you just go, "Oh, well."
I love the Bluetooth. Having that built in, I can just quietly listen to something without having to fiddle with ear buds. I've used earbuds a lot with listening to music. And these are good quality. The sound from them is at least equal to and probably better than the ear buds I used. And I don't have to take them in and out, I use my phone and I get the phone calls or I can do the music. I've had good experience with it and I've been pleased with the results. I would recommend people trying that. Audicus' customer service is good and personable. And the people who respond to requests for help are available and forthcoming with information and so on. They seem to know the instruments well.

Hi David, thank you so much for taking the time to leave such a detailed review! We are glad you are loving your new hearing aids and are pleased with the results.
Reviewed May 24, 2023
I recommend Audicus. I started with the first hearing aids company to contact me, and that happened to be a local, has-an-office, has-an-audiologist company with $5,400 hearing aids. They were perfectly good, but I didn't know how much it was when I went in and who on earth would spend $5,400 to get hearing aids? Audicus was the next thing I tried, and I announced to both parties, “I'm trying these out. I will try multiples." Audicus has a trial period, so I was happy to take advantage of it and their people are fabulous. Also, I knew there were cheaper options, but I decided, for once, I would not be the cheapest person on the planet, and I got them. They're comfortable, and I can hear better. The hearing aids help with understandability. I can hear someone talking but I don't know what they're saying to me.
When I read all the information in the book though, which normally, I don't read everything, I happened to notice that I should not leave the hearing aids charging for 48 hours. I don't know what horrible thing will happen if I do that, but if I'm home by myself, I don't necessarily put them in, so I tend to leave them longer than just hook them up at night and put them in in the morning. It's annoying that I have to think about that, and if I unplug them, the next time I want them, they're not charged up anymore. If Audicus could fix that, that'd be good.

Hi Amy, thank you so much for taking the time to share your experience! We are thrilled that your Audicus hearing aids have helped you so much and that you are happy with your experience.
Reviewed May 23, 2023
My Audicus hearing aids are a little tinny, but they seem to be working all right. Audicus has been very good and helpful to me and I have no complaints. In fact, I lost one of my hearing aids, and they recently replaced the one I lost. They said I had insurance on my hearing aids, but I still had to pay $150. I sent the other one back and they paired both of them and programmed them and then sent them back. I only use them as a backup. I have the VA hearing aids by Phonak that I use on a daily basis. In the evening, when I charge them, I'll go ahead and break out the Audicus hearing aids. Everything seems to be working good.
As far as customer service, it works very well. Normally, I would call and leave a voicemail, and then within an hour or so, the technician would call me back and they would go ahead and address any problem I might have. When I first got them, they were a little tinny at the time. I called and they called back and online, they adjusted the programs. I'm very happy with that. I was kind of surprised that the hearing aids really are comparable to my VA Phonak hearing aids. I had bought other ones from the MDHearing and other places before and they did not cut the mustard. They didn't go up and capture the high sounds, the tenor sounds as well as my VA and these Audicus. So, I'm happy with it. I would recommend them to anybody that needs hearing aids.

Hi Johnnie, thank you so much for taking the time to leave a 5-star review! We are delighted to hear that your hearing aids are working well and that you are happy with our customer service.
Reviewed May 12, 2023
Audicus has good pricing for real hearing aids. I purchased mine online. I got an audiogram from a local audiologist and I provided Audicus with that. That was all I needed to do. They went ahead and followed my audiogram in setting the hearing aids up. This is my third set of hearing aids. My dog chewed up my earlier pair. Fortunately, I bought the insurance. I just took a picture of the chewed-up hearing aids and they sent me new ones. My first set of ear hearing aids was not from Audicus and I paid almost $6,000 for those things. The actual real specs were better on the Audicus hearing aids than the one I paid six grand for.
Audicus is making quality products. I just found out here that all this stuff makes a difference. I'm trying a pair of inherited Miracle-Ear hearing aids for this lady that I have medical power of attorney for. There's a receiver in the ear but the actual metal piece that goes inside the ear is almost twice as big as the ones on the Audicus. This lady has small ear canals with a curve in them and those hearing aids are just too uncomfortable for her. That's why we're probably going with Audicus even though we're getting these Miracle-Ear ones for free. If she can't keep them in her ear, they are not gonna work.
Audicus is pretty good and I’ve recommended them to several people. When the dog chewed up the ones that I needed to get replaced, it took them two weeks to get the hearing aids to me. When they saw the picture of those chewed-up hearing aids, they just said, “We'll get these on the way.” I even paid for the overnight shipping and they refunded the overnight shipping because they saw that they didn't have them in stock. That delay was a little frustrating. That may have just been supply chain issues that they couldn't do anything about. They couldn't get the hearing aids in for a while but then they overnighted them to me when they did get them in. Customer service has been easy to talk to and easy to get things done. Audicus is right on top of things. I’m very happy with my experience.

Hi Carl, thank you so much for sharing your experience!
Reviewed Sept. 26, 2023
I love my new Audicus hearing aids. They are wonderful. What convinced me to buy at Audicus was the customer service was very good. The people that I talked to and handled the sale were excellent. I had to get a new pair of hearing aids when I lost one of them. When I got it, I was very happy because the programmer that put the hearing aid together called me and said, “I have to let you know your hearing has declined another 50% since you got your last pair.” I said, “I think it happened when I had the fall, because I had this horrible ringing in my ears. So, that's ok.” So, he adjusted them and I was glad he had called me, not just refilled the old prescription. I wanna get the hearing aids a bit louder. I have to talk to the people that handle that. But I hear fine.

Hi Alexandra, thank you so much for taking the time to share your experience! We are always here if you need any help further adjusting the settings.
Reviewed Sept. 26, 2023
I worked with a hearing specialist and I had my ENT send over my hearing results. Then, they paired them and mailed the hearing aids to me. So far, the quality has been wonderful. I'm able to hear and engage more in conversations because I'm able to understand. So, it's been good. There are some features that I like and there are some that I dislike. And when I have the time, I'll try and work through that with our contact. I love that Audicus has an app that you can drown out and connect to various things. But I don't like that it beeps every time. I may be in a normal conversation and if a call is coming in, it comes in through the hearing aid and I can't keep engaged in the conversation that I'm in because they have "beep, beep" going on in the hearing aids.

Hi Darnell, we are delighted to hear that you love your hearing aids. If you need any assistance customizing the features, please reach out. We would be more than happy to help you.
Reviewed Sept. 26, 2023
Everything's been awesome with Audicus. I like the Omni and the rechargeable thing is wonderful. My first one was battery-operated but I've embraced the rechargeable thing because they work flawlessly and you don't have to worry about batteries. If something happens such as if I fall on the lake and these die, I've got back up with a battery-powered one. I always travel with an extra pair of glasses and an extra pair of hearing aids. The charge has been from the time I get up in the morning to the time I go to bed at night, which is usually a good 14 hours. And I have not had it die on me while I had been using them.
The Audicus hearing aids are a little bit different because you can hear not just what's happening in front of you, but side and back, too, which is a wonderful thing that the other ones didn't have. If somebody came up behind me and I was in their way in a grocery store aisle and they said something, I wouldn't be able to hear them with the previous ones often. These are much more bidirectional. Both the Omni that I have now and the hearing aid I had before still work but I'm sending them back to be upgraded to the current hearing evaluation that I had done by an audiologist so it’d be on the same plane as the one that I've got now.

Hi David, we are so happy to hear that you love the Omni! Thank you for leaving a 5-star review and sharing your positive experience.
Reviewed Sept. 24, 2023
My uncle used Audicus and he really liked them. I looked at Costco and a couple other little places, but Audicus seemed to have good deals and he really liked their customer service. We looked online and then we contacted them to ask more questions. Once we got all our questions and stuff answered, we went back online to purchase. I had some issues with making the purchase. I ended up calling them and talking to the guy directly to make the purchase.
My father lost his hearing aids though. We haven't had a chance to get them back yet. He went out of town. He has a house in Montana, but he's living in California. So, I thought he left them at his house in Montana. We went this weekend and they weren't there. We don't know where they went but when he did have them, it definitely made a difference. He seemed to be able to understand things a little bit better. It was easier for him to hear little details in speech. I would recommend Audicus. Their customer service was fantastic. They check up on us, at this point, maybe once a month. When we first got them, it was weekly just to make sure that he was doing well and everything was working and everything fits right. So, they seem to care about the customer, and that's appreciated.

Hi Kalen, thank you so much for taking the time to share your positive experience with us! We are honored to work with both you and your uncle.
Reviewed Sept. 20, 2023
I have had my new Spirit 2s for almost 2 weeks now and couldn't be more pleased. They came quickly and sound great. The noise reduction works well. The Bluetooth to my phone is a blessing and was easy to set up. It takes a lot of stress out of a phone call. Streaming media is nice too. The remote app works flawlessly for keeping up with battery usage, volume control and the different programs and adjustments. Automatic is the default program and I rarely change it. This is my third pair of aids from Audicus.
Kenneth **
Audicus Company Information
- Company Name:
- Audicus
- Website:
- www.audicus.com