Audicus Reviews

I like the app on my phone and that I don't have to insert batteries every week. I like the Bluetooth, too. It helps me so much. I use it with my phone and even with my television at times. So, the ease of use is my favorite feature. I only had to call in one time with an issue. But thus far, everything's been good. With the hearing aids, I'm able to make out all of the pastor's words in church. I'm in a lot of meetings and I go to a meeting setting on my iPhone or on my hearing aids, and I'm not missing any words. My children and grandchildren have also taken notice that I'm not missing nearly as much. The hearing aids from Audicus is a very good purchase. You’re not going to have any fear with them. The hearing aids are so comfortable that sometimes I think I’ve lost them because I forget they’re in my ears.

My hearing aids help me, especially, if there's a lot of noise around and I'm using them to listen to TV. So, it's improved the quality there. I like them. I got the ones that are small behind-the-ear type. They're slim. So, I like the quality and the size of them. I had an issue at first when I wasn't able to pair them with my phone. I have an Android phone, and the guy had said that they were having a few issues with Androids and the app on the phone. So, he helped me. We just uninstalled and reinstalled and did a few other things to get it going. Then he let me go for about two weeks, and then he called me back to follow up. After about three weeks, I did have a charger that I was having issue with. So, they sent me out another charger. Whatever they've done, they've always followed up with me via a phone call. Also, I can text them and do it through the app, too, if I have any issues.

I use the app. I used the website when I was doing my testing, and that was user-friendly. It's the same thing with the app that you use on the phone. I use it for volume control and changing the direction. My hearing aids were affordable. I had to pay all of it out of pocket. They did went through one of my credit cards care credit. So, I got six months to pay off interest free. That was helpful, too. I didn't have to come up with out of pocket, a high amount or use a credit card. Overall, I had a great experience.

I've had a pair for nine years and they're still functional. I got to send them in to get repaired. The right ear stopped working the day before the new ones arrived. I just haven't gotten to mail them in. But every time I've had to mail one in to get it repaired or cleaned out, Audicus sent it back, and it has worked very well. It's been very reasonable to deal with mailing them down in New York and getting them done. It's not inconvenient because if I had to drive 30 miles down to Watertown, which is the closest location, near city, I would have to leave them and then drive back another time. But the turnaround time is not much different. So, I've been pleased with the service and that they've stood behind their product.

The first set I got had a charger. I tried to get batteries to fit it, but that didn't work. I ended up buying batteries after that. Overall, Audicus is a good value for the money. Go get your hearing tested first. When you do that, they have to give you the results in writing, and you can take that and mail it down, and they will program the pair that you order to your hearing test, which is better than doing it online. There are too many variables when you do it online than if you go to an audiologist and go, “Okay, I'm looking to get my hearing tested.” Audio and hearing is really a good value for the money.

The first time getting hearing aids, it was like, “Okay. We got a lot to learn here.” But they're very comfortable, and they're practically invisible. Regarding the quality, it took a good month or so before I'm like, “Now everything seems perfect.” And they've improved my life immensely. Using Bluetooth is my favorite because that's just so convenient.

Any issue that I've had, Audicus has been on top of it. Some of it was user error, and some of it was actual wires. They'd get right back with me at their earliest convenience. And the issue would be resolved fairly quickly. I’ve had a very positive experience. Audicus has been great. I've been very impressed. I would highly recommend them.

The hearing aids have improved my hearing. If I'm going to noisy environments and restaurants and hotel, out in public in noisy environments, trying to hold a conversation, those vacations, I make sure I'm wearing them and have the recording settings configured and maxed out. I notice a difference in terms of my ability to effectively hear and process what people are saying to me. Oftentimes, outside of that, it can be a very subtle effect. It's a gray area where it's hard to distinguish whether or not I'm reading into it. But I still appreciate having it.

It's solid quality. The actual build of the hearing aid itself feels well done. This is my first one that I've owned, only the second one I've ever worn. The software feels professional. I don't have any concerns of it being janky or defective. One of the settings for the hearing aid is specifically tailored to noisy environments. You can max out the volume but you can tinker with the settings to isolate just the voices especially the width of the pick-up. I still tinker with it a lot. I haven't found the perfect settings, but it's nice having some ability to exert some control there. There's an accessory they sell where you could buy a mic that would be worn by your conversation partner and would feed directly into your piece, which I would be very interested to get.

I wish I had more control over the configuration of the device. If you wanna make a major nontrivial adjustment to the default settings of the device, that requires an audiologist to remotely configure something to be downloaded to your device. So, you have to go through them if you wanna make a new default for your device. Outside of that, the actual interactions with the personnel have been great.

For most people who are exploring hearing aids, Audicus is a very solid option, especially if you only need one ear. That seems the best direct-to-consumer option in town. If you are someone who has substantial hearing loss, you'd probably explore the insurance route or government programs first. Don't do direct-to-consumer unless you're like me and you have to.

The sound quality is better with Audicus. It's not perfect. But then again, on the videos, they say you're not going to have your 18-year-old hearing again. But I do hear better with them. I also talked to somebody when I bought it because I don't like buying anything online without talking to a real person and I was impressed.