Audicus Reviews
About Audicus
Audicus has four hearing aid models in a variety of price ranges. By selling directly to consumers, Audicus eliminates the need for a middleman. This lets it cut costs by as much as 70%. Audicus also offers a monthly membership program to help offset the initial cost of buying a hearing aid, allowing you to rent your hearing aids at a low monthly price instead of buying them outright. The company also has in-person clinic options in select U.S. locations.
- Relatively affordable
- 100-day money-back trial
- Membership option
- Audiology-grade devices
- Profound hearing loss options only in stores
- Must send away for repairs
Featured Reviews
About Audicus hearing aids
Audicus’s goal is to make hearing health more accessible both financially and physically. You can handle every step of its process online, from your hearing test to placing your order. Audicus cuts out the middleman and works directly with manufacturers, allowing it to offer reduced prices.
One other thing that helps set Audicus apart is its optional membership program, called Audicus Premier. You pay a monthly membership fee based on the model you choose, ranging from $89 to $99, to essentially lease your hearing aids. Membership includes:
- A pair of hearing aids
- Unlimited support
- Loss and damage protection
- New accessories at least every three months
- New hearing aids every 18 months
The membership includes a one-time startup fee of $249. There is an 18-month contract with a $499 early cancellation fee. After 18 months, you can cancel or renew your membership by sending back your hearing aids.
In addition to its online options, Audicus has hearing stores in select U.S. locations. Its hearing clinic is located in New York.
Audicus hearing aid costs
Audicus claims that by cutting out intermediaries, it’s able to save you as much as 70%:
| Model | Starting price |
|---|---|
| Mini | $2,498 per pair |
| Spirit | $1,598 per pair |
| Spirit 2 | $1,748 per pair |
| Omni | $2,598 per pair |
| Omni 2 | $1,998 per pair |
| Wave 2 | $1,498 per pair |
Audicus has partnered with CareCredit and Allegro Credit to provide payment plans for six, 12 or 18 months. It also offers a membership plan with monthly costs ranging from $89 to $159 per pair, depending on the model you choose. Audicus provides a two-year warranty and free shipping in the U.S.
How to buy Audicus hearing aids
Audicus aims to make your purchase process simple. You can submit an already completed hearing test or use the free online test that Audicus provides. From there, you choose the model that best suits your needs and budget. You can buy your hearing aids outright or receive them through a monthly membership, and you can purchase them online or in-store at the New York clinic location.
The Audicus team tailors your order to match your specific needs and sends your products straight to your door. Once you receive your hearing aids, you get a 100-day money-back trial period. You also have access to unlimited support from the Audicus team.
Audicus FAQ
Is Audicus a hearing aid or an amplifier?
Audicus sells hearing aids. Hearing amplifiers are available over the counter and are designed for recreational activities such as hunting, bird-watching and going to the theater. While hearing amplifiers increase all noise around you, hearing aids filter out background noise. Hearing aids can also be programmed specifically for your hearing loss.
Are Audicus hearing aids good for tinnitus?
Yes. In general, hearing aids can help mask tinnitus. Certain Audicus hearing aid models also provide tinnitus masking with specialized programming.
Does Medicare cover Audicus hearing aids?
The most common parts of Medicare, parts A and B, don’t cover hearing aids. Some Medicare Advantage Plans (Part C) may be able to help with the cost of hearing aids, though.
How long do Audicus batteries last?
Audicus standard batteries generally last between 80 and 160 hours, or roughly seven to 10 days. Audicus rechargeable batteries generally last 24 hours.
Do we recommend Audicus hearing aids?
Audicus is a worthwhile option if you’re shopping around for a hearing aid. It offers budget-friendly hearing aids directly to customers, and with both payment plans and membership options, the company is able to serve a wide array of people. There’s also limited risk since the company has a 100-day trial period. Just make sure you choose a model that matches your hearing needs.
Audicus Reviews
Filter by Rating
- (271)
- (51)
- (32)
- (19)
- (12)
Popular Mentions
- 4,589,409 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,589,409 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Dec. 10, 2023
I was referred to Audicus by a friend who has been wearing their hearing aids for about a year. I found the staff the most helpful, and the product of high quality with excellent instructions and support via emails (I found the videos particularly helpful). In addition, I think the price was very reasonable, considering how much I had heard that hearing aids cost. I would highly recommend Audicus!
Hi Linda, we're so glad you love your hearing aids and our staff. Thank you for taking the time to share your experience!
Reviewed Dec. 15, 2024
I have been wearing hearing aids for several years, but the ones I used previously were causing me issues. For the past four or five years, I had to send in one or more of the hearing aids every year for repairs. Last year, I faced a problem with one of them not working, and the quoted repair cost was $250. Given that I had spent $4000 on them, I decided to look for alternative options. I explored several options and tried MD Hearing Aids, but they were uncomfortable and didn't fit well, so I returned them. That's when I came across Audicus. I spoke with a representative who explained the program and how their hearing aids worked. I needed a hearing aid programmed for my specific hearing needs, which Audicus offered at half the price of my original pair. After trying them out, I was satisfied with the experience.
The Audicus hearing aids match up well with my previous ones. A feature I particularly enjoy is the Bluetooth function, which allows me to use them with my phone. There are several programs available through an app, and they work well. Though there's a slight difference compared to my old hearing aids, it’s not significant enough to justify paying a few thousand dollars more. The hearing aids use a charging station, which I find convenient. They also have a program to tune out background noise, which is useful in settings like restaurants. One minor drawback is that when I take them out of the charger, they don't automatically stay on a specific program if needed, like when listening to music while driving. However, this hasn't been a huge issue.
Overall, I'd rate my experience with Audicus as excellent. So much so, that I recommended them to my brother-in-law, who also purchased a set. The customer service, initially accessed through an online search, was handled entirely over the phone and has been satisfactory. Considering the price I paid for Audicus hearing aids compared to others, I'd rate them at a five for value.
Hi, Michael!
Thank you for taking the time to tell us about your experience. We are absolutely thrilled to hear the devices are improving your daily life, the price point was competitive, and the Bluetooth feature has been so delightful! Thank you greatly for your kind words.
Yes, unfortunately, the hearing aids will default back to the Automatic program after charging. We deeply apologize!
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Thanks for subscribing.
You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Reviewed Sept. 28, 2024
Audicus contacted me and I got a hearing test. Then I sent them my information but the hearing test that I took online wasn't registering correctly so I ended up having to go to an audiologist and get them done. That took three weeks ‘cause they kept having me take tests. I got a little upset about that. They said I was gonna have the hearing aids is three to five business days but it took almost a month for me to get my hearing aids from when I agreed to go with them when
But I like the hearing aids and I've told people who have been inquiring about Audicus. The bluetooth helps. If I'm in my car and when my phone rings, my hearing aid connects automatically to my car. They charge quickly as well and I like the different features that it has. This is the first one I've ever had that has two mics on it. Maybe the second mic is canceling out the excess noise. If somebody calls my name, I hear them. If I'm listening to music and I get a phone call, I can pause my music and answer the phone or I can have my music come out of my left ear and talk on the phone out of my right ear. Sometimes it seems I'm not hearing somebody all the way clearly and I may have to turn the volume up.
One thing I have noticed is sometimes, if I got my head turned to the right and someone's talking to me, it seems they go out on my left side. I will turn to the left and the hearing aid comes back on. Audicus sent me an update but when I added the update and put the hearing aids on, it gave me a major headache every day for four days so I put it back to the original setting. Also, I thought I had the domes in my kit that came with them, but I don't have any domes. I just have the ones that came with them. I've been looking online to see where I can order them.
Hi, William!
Thank you so much for taking the time to tell us about your experience. We deeply apologize for the delay in the arrival of your hearing aids! We always want to make sure the hearing test we program the hearing aids to is as accurate as possible. Generally, that is in the form of a clinical audiogram.
Please don't hesitate to reach out with any other questions or concerns to help@audicus.com.
Reviewed Sept. 16, 2024
Deciding to buy hearing aids was a very emotional experience. It was a Sunday, and I was sitting down in bed and deciding that I was gonna make the purchase. I was searching for the best hearing aid website and Audicus was on the list. I looked at five companies. With Audicus, it was easy to do the hearing test online, and I was able to walk through all the steps on my own using my phone to make the purchase. I found the website to be very user-friendly, easy to navigate, and I was able to put in the cart what I thought I needed and wanted. The ease of purchase, getting the hearing aids, setting them up, and putting them on were very plug and play for me.
When I have the hearing aids on, I feel a level of confidence that I'm going to be able to hear, but I still have certain voice register pitches that are harder to hear than others. I'm still trying to figure out which mode works with which environment as well. Some of the environment settings work better in places that people wouldn't guess, and I need to test that out a bit more.
From time to time, it gets sore behind my ears from having the hearing aids. That bothers me sometimes. I also anticipated having more functionality in terms of being able to use the hearing aids as Bluetooth and connect to my phone, so that when I took phone calls, I could use it. It doesn't quite do that. However, I've just been relying on my own knowledge, trial and error using the hearing aids, and I could benefit from a tutorial from the company itself. I want to make sure that I know how to fully use the hearing aids and I've been meaning to call. I find that the ear that I have the lowest level of hearing in, it does improve it, but I thought it might improve the hearing a little more.
Hi, Tunua!
Thank you so much for taking the time to tell us about your experience. We are so thrilled to hear the hearing aids are improving your daily life!
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Sept. 15, 2024
I never had the feeling that Audicus' customer service reps weren't getting back to me. It was quick. Appointments were all done either by email or by phone. As far as my hearing aids, my first thought was, I was disappointed because I expected it to be louder, which it was not. And then the more I used it and after going through one of their online training programs and asking some questions and so forth, it was clear to me that the volume of what I hear is any different at all. But what's different is the quality. A couple of weeks ago, I was on a lake in the Adirondack. I was able to hear the loon calling before people I was with which I'm sure wouldn't have happened before I got the hearing aid.
I'm happy with my hearing aid. I don't think it made a massive improvement, but it made a clear improvement. It's chargeable. There's an outside-the-ear component. Then there's a filament that goes inside the ear. There's an app that connects to turn them up or turn them down. It seems to make a noticeable difference but not a massive difference. I like the Bluetooth feature and I use it, but it's also confusing to me. Sometimes, it seems to interfere with taking a phone call. Sometimes, I don't know when it's the Bluetooth and when it's not. I don't fool with the controls very much, but I'm better at it.
Overall, I was not overwhelmed by the effect of my hearing aids as far as the instrumentation goes but I would tell others that if they're thinking about a hearing aid, I would recommend Audicus because the response time and the customer service have been excellent. An individual may or may not see it as a significant difference, but they shouldn't hesitate to go the route of them because they're very responsive. If I send an email saying I wanna talk with somebody about it, they get back to me right away.
Hi, Tom!
Thank you so much for taking the time to tell us about your experience. We are so thrilled to hear the hearing aids are improving your daily life! Oh, how lovely to hear the loons.
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed April 25, 2024
In August of 2022 I realized that I needed good hearing aids. I had been sold one hearing aid for my left ear, where my hearing was not good, but it was one of those that fit inside your ear and can't be seen, and I never felt that it worked well. Naturally, my ENT audiologist charged me a lot for this hearing aid, and I stopped trusting them. After researching online, I settle on Audicus, based on both site and customer reviews. I took their online test (you take it on your laptop, using your headphones) and was soon contacted by a sales agent. I chose the Spirit, because of its Bluetooth and remote programming capabilities. I received the devices within about 5 days, and was assigned a hearing aid specialist that came along side me, metaphorically speaking, to make sure the hearing aids worked for me. During the first year, I had one remote programming adjustment made. The aids seemed to be working all right for me.
In about February of this year I took another online test, and it showed a significant increase in my hearing loss since I first received my hearing aids in 8/2022. I was advised that in order to reprogram my devices this time, I would need to send them back to NYC, that they could not be adjusted remotely. However, once they received them in NYC, the person I was working with informed me that the audiologist recommended I see my ENT and get an in-person hearing test because of the significant change in my hearing over the 1.5 years I had been using my Audicus aids.
I couldn't get in to see my ENT for a month. This was frustrating to me. I wondered why they couldn't have said that before I sent my aids in to them. They did not have any explanation. I asked that they reprogram them the best they could. They return the aids by 2-day airmail, but I had to pay for 5-7-day ground mail. I was without the aids for about 14 days. Not an insignificant inconvenience. Happily, my aids worked much better after this reprogramming. Still, I made an appointment to see my ENT and their audiologist.
I sent the results of the in-person hearing test to Audicus. I was told that the difference between their online hearing test and my in-person hearing test was significant, and they advised that I once again send my hearing aids back to them in NYC for another reprogramming. So, I did and just received them back, 10 days later. I haven't used them yet but am hoping that they will work even better. They do really help my hearing, both volume and ability to decipher the spoken word.
In summary, I think that Audicus is a good company with good customer support and quality devices. My own personal experience with having to send my hearing aids back to their offices in NYC was a little frustrating. That is the drawback of an online company with no local offices. I'm not sure that if/when I need new hearing aids, I would go with Audicus again. I might find a local company that can service me with a good turnaround, should my hearing aids need reprogramming or maintenance. Maybe even Costco.
Hi Paul, thank you so much for sharing your experience. We are thrilled that the hearing aids are working well for you.
Reviewed Dec. 27, 2024
I recently purchased the Oticus Spirit Series 2 hearing aids online, and the experience was very straightforward thanks to the user-friendly website. After using them, I've noticed a significant improvement in my hearing, especially in the higher tone ranges which were an issue for me before. The hearing aids can be tuned to target specific sound ranges, so not everything is amplified—just the parts I need to hear. This feature has been particularly beneficial for me. One of my favorite aspects of these hearing aids is their ease of use. They are rechargeable and can last throughout the day without any hassle. Plus, they fit well and are hardly noticeable, which is great for those who feel self-conscious about wearing hearing aids. The online hearing test was convenient, and their team of technicians and customer service representatives were very supportive.
Reviewed Dec. 27, 2024
I purchased hearing aids from Audicus because I wanted to improve my hearing. I bought them online, but the experience was very confusing. I was told I'd be paying a fixed amount each month, which I thought was affordable. However, I wasn't informed that it involved CareCredit, a company that ended up charging me 29% interest. They started charging interest every day, and even after I paid it off by transferring the balance to another credit card, I was still receiving bills for interest. I was shocked to learn that interest could be charged on medical products like hearing aids.
Despite this financial mess, the quality of the hearing aid itself is good, and I like that it's rechargeable. However, due to the unexpected financial complications, I would rate my overall experience very poorly.
Reviewed Dec. 27, 2024
I decided to purchase hearing aids from Audicus mainly because of the competitive pricing. I went to their site, took a hearing test, checked out the pricing, picked out a model, and bought it. My first pair had batteries, but I recently upgraded to a rechargeable set, which I find convenient.
My favorite feature of the latest hearing aids is the Bluetooth capability; it's quite handy. The rechargeable feature is reliable, and they stay charged throughout the day.
If a friend asked me about my experience, I'd say that for the price, Audicus offers a good quality hearing aid. Their website is simple and easy to navigate, which made my purchasing experience pleasant. Overall, I would recommend Audicus to others.
Reviewed Dec. 15, 2024
I recently tried out Atticus for my hearing aids and the process was quite straightforward. They performed a hearing test over the phone, which was convenient and worked out well. I've been using their hearing aids for about six months now.
The biggest difference I've noticed is I can hear much better, particularly phone calls through my hearing aid, which was a struggle before. In terms of comfort, once they're in, I hardly notice them at all, which is great.
Hi, Lloyd!
Thank you for taking the time to tell us about your experience. We are so thrilled to hear the devices are improving your daily life and that Bluetooth has been such a delightful feature for you!
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Reviewed Dec. 14, 2024
Initially, I discovered Audicus through the internet and decided to visit one of their brick-and-mortar locations. They helped me through the hearing test and allowed me to try the hearing aids in person. After purchasing the hearing aids, my quality of life has significantly improved, probably by about 100%. I can now answer my phone and hear people much better than before. My favorite feature is undoubtedly the Bluetooth functionality. Having used Apple AirPods previously, this feature eliminates the need for them entirely. The hearing aids come with a convenient charging unit, which I simply use every night, and they are very comfortable to wear.
Hi, Leo!
Thank you so much for taking the time to tell us about your experience. We are so thrilled to hear the devices are improving your daily life and that Bluetooth is working so beautiful for you! Thank you greatly for your kind words.
Please don't hesitate to reach out to help@audicus.com with any questions or concerns.
Audicus Company Information
- Company Name:
- Audicus
- Website:
- www.audicus.com