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Audicus Reviews

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About Audicus

Audicus has four hearing aid models in a variety of price ranges. It sells directly to consumers rather than through clinics, which can often lower costs for buyers. Audicus also offers a monthly membership program to help offset the initial cost of buying a hearing aid, allowing you to rent your hearing aids at a low monthly price instead of buying them outright.

Visit www.audicus.com
Pros
  • Relatively affordable
  • 100-day money-back trial
  • Membership option
  • Audiology-grade devices
Cons
  • Profound hearing loss models available only in stores
  • Must send away for repairs

Helpful Reviews

NE
Verified purchase
I tried a half dozen different hearing aids, and these ones from Audicus are the ones I'm most happy with. I got the rechargeable hearing aids. They're the best ones I've had so far.

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VA
Verified purchase
I've been happy with my Audicus hearing aids. They worked with me initially to get them set up right for me. I charge them every night. I use Bluetooth, and I listen to a lot of p...

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About Audicus hearing aids

Audicus’s goal is to make hearing health more accessible both financially and physically. You can handle every step of its process online, from your hearing test to placing your order. Audicus cuts out the middleman and works directly with manufacturers, which usually means lower prices for consumers.

One other thing that helps set Audicus apart is its optional membership program, called Audicus Premier. You pay a monthly fee between $99 and $112, depending on the model, to lease your hearing aids.

Membership includes:

  • A pair of hearing aids
  • Unlimited support
  • Loss and damage protection
  • New accessories at least every three months
  • New hearing aids every 18 months

The membership includes a one-time startup fee of $249.

Audicus hearing aid costs

At the time of publication, Audicus offers the following four hearing aid models:

Audicus partners with CareCredit and Allegro Credit to provide financing options that let you pay over time. Premier membership fees range from $99 to $112 per month, depending on the model, with a one-time startup fee of $249.

Audicus provides a two-year warranty that covers manufacturing defects and offers free shipping in the U.S.

How to buy Audicus hearing aids

You can buy hearing aids from Audicus online. Either submit an already completed hearing test or use the free online test that Audicus provides. From there, you choose the model that best suits your needs and budget. You can buy your hearing aids outright or lease them through a monthly membership.

The Audicus team tailors your order to match your specific needs and sends your products straight to your door. Once you receive your hearing aids, you get a 100-day money-back trial period. You also have access to unlimited support from the Audicus team.

FAQ

Is Audicus a hearing aid or an amplifier?

Audicus sells hearing aids. Hearing amplifiers are available over the counter and are designed for recreational activities such as hunting, bird-watching and going to the theater. While hearing amplifiers increase all noise around you, hearing aids filter out background noise. Hearing aids can also be programmed specifically for your hearing loss.

Are Audicus hearing aids good for tinnitus?

Yes. In general, hearing aids can help mask tinnitus. Certain Audicus hearing aid models also provide tinnitus masking with specialized programming.

Does Medicare cover Audicus hearing aids?

The most common parts of Medicare, parts A and B, don’t cover hearing aids. Some Medicare Advantage Plans (Part C) may be able to help with the cost of hearing aids, though.

How long do Audicus batteries last?

Audicus standard batteries generally last between 80 and 160 hours, or roughly seven to 10 days. Audicus rechargeable batteries generally last 24 hours.

Does Audicus offer a trial period?

Audicus offers a 100-day trial on all hearing aids. You can return your devices within 100 days of delivery for a refund, as long as you first request a return authorization. Return shipping costs aren’t covered, and expedited shipping fees aren’t refundable. Refunds are processed within about a week after the return is received.

Still have questions?

Do we recommend Audicus hearing aids?

Audicus is a worthwhile option if you’re shopping around for a hearing aid. It offers budget-friendly hearing aids directly to customers, and with both payment plans and membership options, the company is able to serve a wide array of people. There’s also limited risk since the company has a 100-day trial period. Just make sure you choose a model that matches your hearing needs.

Audicus Reviews

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    Page 1 Reviews 0 - 35
    Verified purchase
    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffRatesValue

    Reviewed Aug. 16, 2026

    I answered an ad by Audicus on the internet, and the price was right. I spoke with a specialist. She was very positive, knowledgeable, and respectful. I like the fact that the hearing aids stay in my ear because they've got a little loop that holds them in there. It goes into the back of my ear. Most of the other kinds, even the prescription, tend to fall out.

    At first, the hearing aids were like a breath of fresh air. But I've had them now about four months or so and they really are only an audio enhancer. It gave me four options of the kind of crowd that I would be around, and then five different volume levels, but it was not tuned to my specific hearing problems. So, I still have trouble hearing. I have found one of my hearing aids that I thought I had lost and it was a prescription hearing aid that I bought four years ago. I turned it into the company to get it refurbished so that I'll be able to hear clearly. So Audicus is a good value, but it's just an improved hearing enhancer, and not a hearing loss fix.

    About a month into using it, I had a technical problem because it stopped working and I called Audicus. I received three calls asking me if I was satisfied. At that time, I said yes, and then something happened and it was intermittently transmitting the signal. I called them, and they said, "We know what it is. We will send you the part that will fix it and instructions on how to put it in." A week later, I got the part, I put it in, and it fixed the problem. They were very customer-oriented. I would love to do business with them again, except that their product just does not fit my needs.

    If you're looking for a sophisticated hearing enhancer, I would recommend Audicus. But if you want to actually hear better in more places, then I would go to the aftermarket, where you can buy quality prescription hearing aids, and pay about the same price as I paid for these, and then take them to a qualified doctor and have them calibrated to your hearing loss. They'll do that for about $200. So you save yourself over $1,000 by doing it that way or you can just go to the qualified audiologist and pay about $4,000 for a set of hearing aids.

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      Verified purchase
      Customer ServiceSales & MarketingPriceOnline & AppMaintenance

      Reviewed Aug. 13, 2026

      Watching TV and being at dinner parties where I couldn’t pick up conversations because of the background noise was becoming annoying, and I decided to give hearing aids a try. I first went to Costco and discovered Audicus. I decided to go to Audicus and find out what else they were offering. I found a different model that was a couple of dollars cheaper. The hearing aids have been very effective. When I’m wearing them, I have complete control over what sounds I hear, and they pick up sounds I wasn’t hearing before.

      I especially like the Bluetooth to the app because I can control them. If I have an important phone call, like a business meeting or something critical, I'll put them in before the phone call. So, I don't necessarily Bluetooth it for the phone call, but it still enhances and I won't miss anything in the conversation and I don't have to ask people to repeat what they said. The quality is great, and it offers all the features I expected and was looking for. I had a problem with one hearing aid not working and I reached out to Audicus. The customer service guy told me what to do and sent me a link. It was easy, and it fixed the problem.

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      Verified purchase
      Customer ServicePriceOnline & AppStaffRates

      Reviewed Aug. 4, 2026

      I chose Audicus based on what I saw online, and when I made my purchase, I did everything through their website. The process was very easy. Even my dad, who is 93, got through it okay after I recommended Audicus to him. The hearing aids have made a big difference in my quality of life, especially at church and other places where I can tie into their system and hear better. I would hear the music, but now I can make out the individual instruments. There’s a sharpness to things that I didn’t have before.

      The quality of the hearing aids has been very good. My favorite feature is being able to go to different places and hear things better. I’m glad I went with Audicus. I liked that I was able to use a special feature that I'd used before with medical. It was easy to tie right into that, even though I paid cash for it after I did it. But it was good. I spoke with the customer service rep and I didn’t have any problems after the first time. He helped me go through everything. The only issue I’ve had is that when I have Pandora playing through my phone and connected in the car, sometimes if I yawn or do something, it switches to my hearing aids and I can’t hear it in the car anymore. I don’t know how to get rid of that. But the pricing is excellent for what I got. It’s a blessing.

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      Verified purchase
      Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaff

      Reviewed Aug. 1, 2026

      My wife's brother has a set of Audicus hearing aids. It's because of an endorsement by him that I had to get them. Even before my wife could pay them, she urged me to get them too. I use them much more than she does. Doing the hearing test was seamless. Spending as much as we did for the hearing aids was a big decision. But I’m happy with them. I like that they're Bluetooth, that they tie into my phone. I wear them every day because they're my phone interface for work. With the online phone calls at work, I’m able to answer with them as is wearing a Bluetooth headset.

      One hassle with the hearing aids is when a phone call comes in, even if I'm wearing the headphones, I can't simply answer the phone. I have to ask the person to wait while I go to the audio interface, click on the audio button, and pick out the Audicus hearing aids. It doesn't go directly to the hearing aids. That defaults to the iPhone. I also am unhappy with Audicus' website. We purchased a TV interface for the hearing aids where you hook it up to the TV. It broadcasts directly to the hearing aids. That was more than a couple hundred dollars. I was very unhappy with the quality of the sound right away. It was tinny, weak, plus, hard to get the hearing aids to receive it.

      Audicus doesn't have an easy way on the website to return them. I looked back through our old email messages to the woman who had been our sales representative when we got them. I can't remember her name. And there was supposed to be a guy who will call and help us with something. We never got in touch with him. I was gonna mention it then. But since we never got in touch with him, we just dropped the whole issue. I have given up trying. It's probably past the 90 days since we bought them. So, that's a couple hundred dollars that we’re out while we it used for 30 seconds. I'm not happy about that. Other than that, the hearing aids are good. I would recommend them. I’ve recommended them for my father.

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      Verified purchase
      Customer ServiceTechPriceTimeliness

      Reviewed July 15, 2026

      I was on my way down to my vacation home and having trouble hearing my wife in the car. We were going on a trip the next week and she said I had to get hearing aids before then. Audicus must have been listening on our phone ‘cause about 15 minutes after that, I got a call from them, trying to sell their hearing aids. The next day, they sent us a testing kit. We did a test in my home and within a week, I had my hearing aids when I came back home to Ohio. I got those in October and within two to three months, I couldn't hear out of the hearing aid so I had to send it back. It took them about two weeks to get it back to me. Then the other one went bad too. I just sent that off about a week ago and I haven't received it back yet. But other than that, they're pleasant people to deal with during our conversations on the phone and I've had a good experience with them.

      Since I've started wearing the hearing aids, it's been tremendous. I didn't realize how deaf I was prior to that. My wife doesn't complain at me anymore which is good. I also like the size of them. I had some MDHearing before, and those devices were pretty large. I would recommend Audicus to anybody. I had some more expensive ones than these, and these do just as well. The clarity of these are very good.

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      Audicus
      Response from Audicus

      Hi Gary, thank you for taking the time to share. We're happy to hear our call was at the perfect time (lol promise we weren't listening in!) and that you've had such a great experience so far. We're glad the process was simple and fairly quick for you but most of all that your Audicus hearing aids have made such a tremendous positive difference for both you and your wife!

      Verified purchase
      MaintenanceStaff

      Reviewed Sept. 20, 2026

      I lost one cycling, bought another and sent one back to be matched. On return the little white wax plug inside had changed so my old supply was now useless. The new plugs are very fragile, the cross in the middle breaks and they seem to plug more easily. My ears have changed, lower frequencies are now worse. The high frequency profile is too high. Both need re-calibration, can this be done on line? Hard to send back as I now rely on them. The audio quality is excellent. My audiologist put a pair of theirs in my ears, the audio was terrible. So in summary the product is excellent, service frustrating.

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      Verified purchase

      Reviewed Sept. 19, 2026

      I purchased Audicus hearing aids for my wife. She was shown to be deficit in hearing and needed a hearing aid. A major feature that I liked was that I could pay on a monthly basis. The hearing aids are okay. She’s struggled to put them in and worries about them coming out. We lost one once one winter. Recently, she's done better at keeping them in, and so it's become less of a problem.

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      Verified purchase
      PriceStaff

      Reviewed Sept. 16, 2026

      My experience with Audicus hearing aids have been outstanding since my original purchase in November 2020. From the online testing, to the consultations with Audiologists, to the ease of recharging and bluetooth functionality, to the performance improvements from the Wave series to Spirir 2 to the Omni 2 that I currently use. I especially value the new "Smart Speech Finder" feature that automatically adjusts hearing aid to range of hearing environments. I value the premium subscription service, having had 1 hearing aid replace for nominal fee, and taken advantage of product upgrade after 2 years with continuous technological enhancements.

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      Verified purchase

      Reviewed Sept. 15, 2026

      Not quite as happy with my latest set as I don’t seem to get a good link with my Apple 17 cellphone.

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      Verified purchase
      PriceRefunds & Payouts

      Reviewed Sept. 15, 2026

      I returned the hearing aids and was still charged the monthly fee after return was accepted. Never refunded. Disappointed, we are seniors and can't afford this.

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      Verified purchase
      PricePunctuality & SpeedMaintenance

      Reviewed Sept. 15, 2026

      My experience started out great with my first set of hearing aids. When I upgraded, they did not work correctly. It took months before I could send them back and was told I could not get a replacement pair while waiting to see what was wrong with my upgraded ones. I finally had to send the damaged ones back and canceled my membership. I was very disappointed in the service I received. It is unfortunate because the first pair I had were wonderful, I thought upgrading would be better. Now I am without a decent pair of hearing aids as I can't afford to get the very expensive ones.

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      Verified purchase
      Staff

      Reviewed Sept. 6, 2026

      My husband had been doing some research. He found Audicus somewhere, ordered a set of hearing aids and liked them. I ordered a set when my audiologist said that I should also look into it. They're very helpful. The TV connector lets me hear very clearly what's on the TV, which is nice. Go ahead and do it. Use the test period to decide if you like the hearing aids or not.

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      Verified purchase
      Sales & MarketingOnline & AppStaff

      Reviewed Sept. 5, 2026

      With the people and the hearing aids, my interactions have been really good. The people have always taken care of my problems and been really, really helpful and really nice about it. I like the adjustability of the hearing aids on the app. I like to be able to adjust it at certain times to make it do what I need it to do. The recharging part of it is good too. It lasts as long as I need it to during the day. Not having to change batteries is a huge thing. I've recommended a few people toward Audicus. Every one of them that I've recommended has been happy with the outcome.

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      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Sept. 4, 2026

      I needed a hearing aid, and my brother had used Audicus and recommended it. I got the in the ear model and the comfort is okay. It's been good. It works. I can hear better. I like that it's rechargeable. I don't know if I'd go back to Audicus the next time I need a hearing aid, because sometimes I wanna change something, and you can't go into a store. But the people have been great on the phone. They've been very helpful and sent things out pretty promptly. But on my right ear, the little thing that goes in the ear seemed a little too big, and then what they sent me was a little too small. So, I would prefer person to person. But it's been fine. This is my third year with them, and the same pair of hearing aids. They seem to work just fine.

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      Verified purchase
      PriceStaffRates

      Reviewed Aug. 28, 2026

      I'm on my second Audicus hearing aids. I like their quality and price. The rep who assisted me was wonderful. With the hearing aids, it is much easier to hear incredibly so and I like how it could be tuned to different venues. They're behind the ear and are very comfortable to wear too.

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      Verified purchase
      Customer Service

      Reviewed Aug. 15, 2026

      The customer service with Audicus is good. I like the Bluetooth feature on my hearing aid. It hooks up to my TV. It hooks up to my phone. This was probably my third set of hearing aids from Audicus. I keep going back to them and I've recommended them to other people.

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      Verified purchase
      Customer ServiceCoverageTechPriceMaintenanceStaffRates

      Reviewed Aug. 14, 2026

      I couldn't hear and people kept saying, especially my daughter, that I need to get a hearing aid. So, I did. I had a friend who had Audicus and she couldn't recommend them highly enough. The rep was extremely nice and good up until this last time. I was going to look into the new hearing aids that Audicus had and I called her a couple of times and texted her and she didn't get back to me. I forgot about it because I figured I wasn't a candidate for those. But I like the hearing aids I received. They seem to be good. I've lost one and Audicus replaced it, although I had to buy the insurance. I've also broken one, and they fixed it right away. Price-wise, it was very good. I've recommended Audicus to several people, including my cleaning lady. She got one from them and she's been very happy with it.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 12, 2026

      I lost one of my other hearing aids. I needed to purchase new ones and I went with Audicus. I liked the shape as opposed to the more traditional offerings. I went through Audicus' website and it was informative. I did have questions where I was able to talk to a person and get answers. So, the combination of the two worked very well. The communication between the staff and the continued contact are exceptional. So far, the quality of my hearing aids has been fine.

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      Verified purchase
      Customer ServiceSales & MarketingPriceOnline & App

      Reviewed Aug. 6, 2026

      I use my hearing aids every day. I have other brands (much more expensive) and Audicus is the best. The best decision I made was to go “rechargeable”. I use the app daily and can adjust per environment using my phone. I would definitely choose Audicus again. I have had two sets of Audicus and will choose them again if need be…I am 83 years old!

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      Verified purchase
      Customer ServicePricePunctuality & SpeedRates

      Reviewed Aug. 6, 2026

      I was happy with the hearing aid and the customer service when I could reach them but not happy with the fact that they had no office or clinic in Colorado where I could go. I was also happy with the price. They should have a clinic in the Denver metro area. It’s very inconvenient having to send the hearing aids to New York and then wait for them to mail them back.

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      Verified purchase
      Customer ServicePriceStaffBilling

      Reviewed Aug. 5, 2026

      The Audicus hearing aid has been a tremendous help. I have a pretty significant hearing loss, and it makes it easier for me to be able to communicate with people. I'm pretty sarcastic and witty, and it was very frustrating not to be able to hear people and have a sarcastic comeback for them. So, it definitely gave me a little bit of myself back. Their customer service has been amazing. Paul followed up with me for a good two months after I bought them, making sure they were working correctly. And I appreciate the payment plan that they were able to get me on with the lease program. It made it really affordable for me.

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      Verified purchase
      Customer ServicePriceRates

      Reviewed Aug. 3, 2026

      I liked Audicus' price. Also, their customer service was very good. My hearing device is of good quality and it improved the quality of my life. I love the Bluetooth.

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      Verified purchase
      CoveragePriceRefunds & PayoutsMaintenanceStaff

      Reviewed Aug. 2, 2026

      I needed hearing aids, and I needed something that was semi-affordable. Audicus is still very expensive, and there's some hurdles, but I needed something that I could at least hear, so that was why I went to them. I'm actually on my second pair of Audicus hearing aids. The first time I just bought through them, I did have somebody I talked to at one point, because once you buy through them, they say, “Hey, let's make sure you're all set.” Overall, my experience is not very personable. My father-in-law also got hearing aids through Audicus, and his experience has made me question if I will use them again. His hearing aid really was not working, and he was asked to send it in. He sent it in. It would be on, and then it was off. If you have dual hearing aids and one of them is off, the other one will keep chiming to let you know that the other one isn't there. It's one of the most obnoxious things.

      It took three months for my father-in-law to get a brand new one. They kept on saying, “Oh, we're working on it. We're working on it.” “Oh, we have to send it out.” They tried to first send him a piece to try to fix it himself, and he's not a specialist here. He doesn't understand what he's doing. I wouldn't understand what I was doing trying to fix it. It took him three months until the guy that he was working with went on vacation, and somebody else took his case, and he said, “Listen, if you don't supply what needs to be supplied, a new hearing aid, I'm returning this one, and I want a full refund because I'm done.” These are expensive, and to have something not work is not okay. For myself, the only trouble I've had is if I even lightly itch my ear, it turns it off from Bluetooth. I am the one who recommended Audicus to my father-in-law, and his experience and this last experience with how sensitive these hearing aids are a little ridiculous.

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      Verified purchase

      Reviewed July 31, 2026

      I can't wear the hearing aids all the time because I still do construction work. My wife turns them down. If there are a lot of hammers, screw guns and saws going, I can't take that all in. So, I can only use them when I'm home or out with her. It's doing great. I can hear people. I can't use it on the job because there's a lot of construction noise. But as far as getting home or with the children and grandchildren, it works great. If you really need hearing aids, get them as low as you can because they pick up a lot of stuff. You don't need them high. My wife turns mine down low.

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      Verified purchase
      PricePunctuality & SpeedRates

      Reviewed July 30, 2026

      I'm going deaf in my left ear.I needed something so I could balance it out and slow it down. I got a product from Audicus. I liked the pricing and the fact that they talked to me instead of trying to just ram the product down my throat like some of the other ones do. I like the size of my hearing aids and the fact that it can fit up in my ear and you can't really tell that I have a hearing aid in. I like the quality. Sometimes when I put them in, it takes a few minutes for them to adjust. I wish they would adjust a little faster.

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      Audicus
      Response from Audicus

      Jeffery, thank you for taking the time to share! We're happy to hear you're liking so much about your Audicus hearing aids like the price, quality and small, discreet size. After a few more weeks of regularly wearing them you should feel adjusted faster after putting them in. Please don't hesitate to reach out if you have any questions or concerns!

      Verified purchase
      Staff

      Reviewed July 29, 2026

      The Audicus hearing aids seem to work for my mom. She says they're doing good. She has not complained about them being uncomfortable. The hearing aids has impacted my mom's life in a good way because she can hear. She can understand what we're saying. She understands what's going on.

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      Verified purchase
      Customer ServiceTechSales & Marketing

      Reviewed July 28, 2026

      I was having difficulty hearing. I tried two other providers and was not happy. I read the reviews for Audicus, and they were, for the most part, very positive. I decided to try it, and I love them. They're great. My hearing aids changed the quality of my hearing immensely. I can hear conversations when I'm at a restaurant. I don't have to have the TV on max. It's worked out great. Also, the fact that they're totally in the ear was very important to me. Overall, from beginning to even after the purchase, Audicus has been a very good company to work with. There was no high-pressure sales. I pretty much knew what I wanted, and they were able to accommodate me. The aftercare was great. They called to check on me several times.

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      Verified purchase
      Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaffEase of Use

      Reviewed July 4, 2026

      I've needed hearing aids for a long time and I've gone through several different types. I saw Audicus hearing aids advertised, so I decided to try them. I got the rechargeable ones and and they've been fairly good. They have five features that I can choose for cars, outdoors, conversation, restaurants, and automatic. These features are fairly easy to use but if I leave the hearing aids on automatic, or they should be on the number one setting, the right one just starts screaming. I get a lot of feedback. I've been able to get it to set the best is in conversation and noise modes, and that seems to help a lot. Also, when I turn up the left one, the right one goes up way too high. I go into the app on the phone and I turn the right one down. Then later, it turns itself back up and I don't know why it's doing that.

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      Audicus
      Response from Audicus

      Hi Jim, thank you for taking the time to share your experience so far. We're glad you're liking the rechargeable hearing aids and that everything has been fairly easy to use! If you're still having issues with the settings and adjusting the volume in the app, please reach out to our team. We're always happy to help troubleshoot any issues, big or small!

      Verified purchase
      PriceStaff

      Reviewed June 24, 2026

      The Audicus hearing aids were less expensive than the ones I had, so I figured I'd try them. Before getting them, my hearing was not as good, and I struggled with tones, settings, and crowds. The hearing aids have helped me hear, which is what I needed them for. I like the adjustment feature, and overall, they're working okay, although there is still a lot I can't do with my hearing.

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      Audicus
      Response from Audicus

      Hi Randall, thank you for deciding to give Audicus hearing aids a try and taking the time to share your experience. We're so happy you like the adjustment feature and they've been helping you hear more! If you're having issues in specific environments, please reach out so our team can help ensure you're getting the most out of your hearing aids.

      Verified purchase
      Customer ServiceRates

      Reviewed June 18, 2026

      I was doing a search on hearing aids on the internet, and Audicus came up with good ratings. I got the Omni Series 2 hearing aids. I like that they're similar to the ones I had previously with a different brand that wore out. My new hearing aids are very good. The Bluetooth connection with the phone is my favorite feature.

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      Audicus
      Response from Audicus

      Hi James, thank you so much for sharing. We're so happy to hear you've found your Omni 2 Audicus hearing aids similar to the brand you had previously and are enjoying the Bluetooth features. Let us know if any questions ever pop up in the future and thank you for giving Audicus a try! 🤗

      Verified purchase
      Staff

      Reviewed June 12, 2026

      Sometimes I couldn’t tell whether the Audicus worked or not. When I had them in, I could hear a bit better, but other days, I couldn't. I don't know if they're helping or not.

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      Audicus
      Response from Audicus

      Hi Billy! Have you found the hearing aids helping a bit more recently? If you're still not noticed much of a difference, please reach out to our team so we can try to troubleshoot any possible issues. Our audiologists are also always happy to hop on a phone or video call to see if there's any adjustments that should be made to help ensure you're getting the most out of your hearing aids!

      Verified purchase

      Reviewed June 11, 2026

      My wife said I can't hear her. I tried hearing aids. I've had Sam's Club hearing aids, I've had Eargo and I've had Sony. I lost the Sony, but I found them after I bought Audicus. But, this is the first one that I've had since Sam's Club, which was six years ago. They go over the ear. All the rest of the ones I've had have gone inside the ear. When I first got the first ones, it was during COVID. And every time I would take my mask off, it flipped my hearing aid off on the ground. So, it gave me a bad taste for over the ear. But with the Audicus, somebody told me, "You're gonna have more clarity with one that goes behind the ear, and then you're just going to get better sound out of it." So I went with that.

      The sound quality is better with Audicus. It's not perfect. But then again, on the videos, they say you're not going to have your 18-year-old hearing again. But I do hear better with them. I also talked to somebody when I bought it because I don't like buying anything online without talking to a real person and I was impressed.

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      Audicus
      Response from Audicus

      Hi Keith! Thank you so much for taking the time to share about your hearing aid journey and your experience with Audicus hearing aids. It sounds like you've tried quite a few options over the years so we are extra happy to hear the sound quality has been much better! Our team is always happy to hop on a phone call if you need help with anything else like troubleshooting questions or when your ready for replacement supplies. Thanks again!!

      Verified purchase
      PriceStaffRates

      Reviewed June 10, 2026

      I used to have hearing aids, then I decided to get them again so I could understand my grandkids a little bit better. I found Audicus on the internet and then I did some research as far as cost and ratings that I've seen on them. I spoke with them too. One time, I had to have the hearing aids adjusted and had some changes made to the program, but I really don't have anything negative to say about them. Audicus hearing aids are worth it.

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      Audicus
      Response from Audicus

      Thank you for sharing Tracy, we are so happy to hear you discovered Audicus and decided to give us a try so you could understand your grandkids a bit better! If you ever have any questions or would like any adjustments made in the future, don't hesitate to reach out to us. ☺️

      Verified purchase
      Customer ServiceStaff

      Reviewed June 9, 2026

      My former hearing aid broke, and I decided to get another one. I had trouble finding a place that would allow me to purchase one hearing aid since I only have one ear that has a problem, and Audicus could do that. I spoke to someone on the phone a few months ago, and the rep was helpful. I’m very satisfied with the hearing aid. I previously had an Audicus hearing aid and liked it. It’s also rechargeable, so it doesn’t need batteries. Overall, it was easy to get what I needed for what I wanted. Audicus is good, especially if you only need a single hearing aid instead of a pair.

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      Audicus
      Response from Audicus

      Hi Brendan, thank you for sharing your experience with Audicus, we're so happy to hear you've been very satisfied and found it easy to get exactly what you needed. We're glad you found us and we were able to help you out with buying a single hearing aid vs having to pay for a pair elsewhere! Let us know if you ever have any questions or need a fine-tuning adjustment in the future. 🤗

      Verified purchase
      Customer ServiceSales & MarketingPriceOnline & AppStaffEase of UseRates

      Reviewed June 6, 2026

      I needed hearing aids and my wife told me that, too. I went to a local shop here in my hometown and they did a hearing test and showed me the price of their hearing aids. If I were spending that much money, I would look elsewhere. I found Audicus online and I was leery at first. I talked to the rep, sent them my hearing test and read the reviews. I could try the hearing aids for 90 days and I could send them back, which was a real sell for me. It's a lot of money to spend, and that's what convinced me. It just seemed like the support was going to be very good, which it has been. Once I got the hearing aids, I've been super happy with them.

      I like the app on my phone and that I don't have to insert batteries every week. I like the Bluetooth, too. It helps me so much. I use it with my phone and even with my television at times. So, the ease of use is my favorite feature. I only had to call in one time with an issue. But thus far, everything's been good. With the hearing aids, I'm able to make out all of the pastor's words in church. I'm in a lot of meetings and I go to a meeting setting on my iPhone or on my hearing aids, and I'm not missing any words. My children and grandchildren have also taken notice that I'm not missing nearly as much. The hearing aids from Audicus is a very good purchase. You’re not going to have any fear with them. The hearing aids are so comfortable that sometimes I think I’ve lost them because I forget they’re in my ears.

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      Audicus
      Response from Audicus

      Hi Mike, wow we are so happy to hear you've had such an amazing experience with your Audicus hearing aids! We're really glad you discovered Audicus and are really liking all the features like rechargeable battery, the app and Bluetooth. It's always our favorite when the children and grandchildren notice how much more you're able to hear! If any issues pop up in the future or you'd like to make sure you're getting the most out of your hearing aids, please don't hesitate to get in touch. ☺️

      Verified purchase
      Customer Service

      Reviewed June 5, 2026

      The performance of the hearing aids could be better. The functionality, sometimes there's an issue with the connectivity when I'm listening to my books. If I move my head, it'll disconnect. If I move my head and I'm on a phone call, it'll disconnect.

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      Audicus
      Response from Audicus

      Hi Jeanne, thank you for sharing this with us! I see you recently ordered the smaller domes but if you're still having an issue with the streaming connection when you move your head please get in touch with us. Our team is always happy to troubleshoot and help find a solution for any issues that pop up, big or small!

      Verified purchase
      Sales & MarketingOnline & AppStaff

      Reviewed June 4, 2026

      I got the Audicus hearing aids that go in the ear, and then the things on the back of the ear. I still struggle with it. I feel like they're better than the ones I had before. My biggest thing is hearing somebody talk to me in a noisy environment. I got the rechargeable battery, so that helps a lot. I don't have to constantly change the battery. When you use the app, you can change from different settings, like if you're at church, or if you're in a group of people, or if you're in a quiet place.

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      Audicus
      Response from Audicus

      Thank you for taking the time to share your experience Alisha. We're happy to hear your Audicus hearing aids are better than the ones you had before and the rechargeable battery has been helpful! Sorry to hear you've still been struggling a little bit with hearing someone talk to you in a noisy environment, that is often the most difficult hearing situation for many people. If you're still finding it difficult to hear conversations in noisy places, you can book a video appointment with our audiologists to see if there's any adjustments that might be helpful for you!

      Verified purchase
      Customer ServiceStaff

      Reviewed June 3, 2026

      I had hearing aids before, and I was looking to replace them. Then I thought I would get a pair. I researched them, and I found that Audicus' customer service thing was really terrific. I like talking to their people. They were extremely knowledgeable and very helpful. I like that I send them my last hearing test, and they pre-set the hearing aids to that test, so when I get them and I put them in, they're already set for me. My hearing aids are functioning great. I have selective hearing and I can still hear without them, but when I wear them, it makes a big difference. Overall, Audicus has been great. They've assigned me to an individual who is like my guy. I have his number. If I have a question, I call him. He either answers the phone or calls me right back. He does things over the phone. He's been very helpful.

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      Audicus
      Response from Audicus

      Hi Harris! Thank you so much for taking the time to share your experience with both your Audicus hearing aids and our customer service team. (They really are such a terrific team of kind, helpful people!) We're so happy to hear that your hearing aids are working well and make a big difference for you. Keep giving your Audicus rep a call if you have questions! 🤗

      Verified purchase
      Customer ServicePrice

      Reviewed May 30, 2026

      When I was looking for hearing aids online, Audicus called me back. It was easier to order and try them, and I did. They were cheaper than what the doctor was trying to give me. I've been wearing my Audicus hearing aids for a little bit, and I like wearing them when I got them. They work good. I like the noise control feature as well. So far, so good. Their customer service is very attentive.

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      Audicus
      Response from Audicus

      Hi Bryon, thank you for sharing your experience! We're so happy to hear it was a simple process (and much less expensive!) to order Audicus hearing aids and that they've been working well for you, especially the noise control feature. If you ever need any adjustments or have questions about programs feel free to get in touch with our customer service team!

      Verified purchase
      Customer ServiceCoverageSales & MarketingPriceOnline & AppRefunds & PayoutsStaffBillingRates

      Reviewed May 29, 2026

      I had been doing my hearing tested at a local place. They test it for free. You could see if you needed hearing aids. They sell hearing aids there. I've been going there for about three years, and I wasn't in the status of where I had needed hearing aids. The last time I went, I was at about a 30% loss. Before that, I was just at a 10%. So, within a year, my hearing started going down. I felt that I needed to do something, so I checked with my insurance to see what they pay. They wouldn't pay much. So, I just started looking the best I could and then I saw Audicus, which did not have a brick and mortar store. I could get hearing aids a lot cheaper through them. I did the test and then they had a follow-up, and somebody called me and gave me the results of it. From there, I decided that I wanted to purchase them. I put in an order and spoke to somebody else. Then they made them specialized for me and sent them out to me.

      My hearing aids help me, especially, if there's a lot of noise around and I'm using them to listen to TV. So, it's improved the quality there. I like them. I got the ones that are small behind-the-ear type. They're slim. So, I like the quality and the size of them. I had an issue at first when I wasn't able to pair them with my phone. I have an Android phone, and the guy had said that they were having a few issues with Androids and with the app on the phone. So, he helped me. We just uninstalled and reinstalled and did a few other things to get it going. Then he let me go for about two weeks, and then he called me back to follow up. After about three weeks, I did have a charger that I was having issue with. So, they sent me out another charger. Whatever they've done, they've always followed up with me via a phone call. Also, I can text them and do it through the app, too, if I have any issues.

      I use the app. I used the website when I was doing my testing, and that was user-friendly. It's the same thing with the app that you use on the phone. I use it for volume control and changing the direction. My hearing aids were affordable. I had to pay all of it out of pocket. They did went through one of my credit cards, CareCredit. So, I got six months to pay off interest free. That was helpful, too. I didn't have to come up with out of pocket, a high amount or use a credit card. Overall, I had a great experience.

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      Audicus
      Response from Audicus

      Hi Dennis! Thank you so much for sharing about your experience with Audicus so far. We're so happy you found us and were able to get great quality hearing aids that are helping you a lot for a much more reasonable price. We know how frustrating it can be to find out how expensive hearing aids can be at the local clinics and that insurance doesn't cover much if anything which is exactly why Audicus exists! It is so nice to hear that you found the experience from taking the online test and ordering your hearing aids all online was so user-friendly and that our team was able to help out with getting your Android and the app all paired up. If anything else ever pops up that you need help with, please let us know and our team is always happy to assist through text, phone call or video call. ☺️

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      Audicus Company Information

      Company Name:
      Audicus
      Website:
      www.audicus.com