Audicus Reviews
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About Audicus
Audicus has four hearing aid models in a variety of price ranges. It sells directly to consumers rather than through clinics, which can often lower costs for buyers. Audicus also offers a monthly membership program to help offset the initial cost of buying a hearing aid, allowing you to rent your hearing aids at a low monthly price instead of buying them outright.
Visit www.audicus.com- Relatively affordable
- 100-day money-back trial
- Membership option
- Audiology-grade devices
- Profound hearing loss models available only in stores
- Must send away for repairs
Helpful Reviews
About Audicus hearing aids
Audicus’s goal is to make hearing health more accessible both financially and physically. You can handle every step of its process online, from your hearing test to placing your order. Audicus cuts out the middleman and works directly with manufacturers, which usually means lower prices for consumers.
One other thing that helps set Audicus apart is its optional membership program, called Audicus Premier. You pay a monthly fee between $99 and $112, depending on the model, to lease your hearing aids.
Membership includes:
- A pair of hearing aids
- Unlimited support
- Loss and damage protection
- New accessories at least every three months
- New hearing aids every 18 months
The membership includes a one-time startup fee of $249.
Audicus hearing aid costs
At the time of publication, Audicus offers the following four hearing aid models:
| Model | Battery-powered price (per pair) | Rechargeable price (per pair) |
|---|---|---|
| Mini 2 | Not applicable | $2,498 |
| Wave 2 | $1,398 | $1,498 |
| Spirit 2 | $1,648 | $1,748 |
| Omni 2 | $1,698 | $1,798 |
Audicus partners with CareCredit and Allegro Credit to provide financing options that let you pay over time. Premier membership fees range from $99 to $112 per month, depending on the model, with a one-time startup fee of $249.
Audicus provides a two-year warranty that covers manufacturing defects and offers free shipping in the U.S.
How to buy Audicus hearing aids
You can buy hearing aids from Audicus online. Either submit an already completed hearing test or use the free online test that Audicus provides. From there, you choose the model that best suits your needs and budget. You can buy your hearing aids outright or lease them through a monthly membership.
The Audicus team tailors your order to match your specific needs and sends your products straight to your door. Once you receive your hearing aids, you get a 100-day money-back trial period. You also have access to unlimited support from the Audicus team.
FAQ
Is Audicus a hearing aid or an amplifier?
Audicus sells hearing aids. Hearing amplifiers are available over the counter and are designed for recreational activities such as hunting, bird-watching and going to the theater. While hearing amplifiers increase all noise around you, hearing aids filter out background noise. Hearing aids can also be programmed specifically for your hearing loss.
Are Audicus hearing aids good for tinnitus?
Yes. In general, hearing aids can help mask tinnitus. Certain Audicus hearing aid models also provide tinnitus masking with specialized programming.
Does Medicare cover Audicus hearing aids?
The most common parts of Medicare, parts A and B, don’t cover hearing aids. Some Medicare Advantage Plans (Part C) may be able to help with the cost of hearing aids, though.
How long do Audicus batteries last?
Audicus standard batteries generally last between 80 and 160 hours, or roughly seven to 10 days. Audicus rechargeable batteries generally last 24 hours.
Does Audicus offer a trial period?
Audicus offers a 100-day trial on all hearing aids. You can return your devices within 100 days of delivery for a refund, as long as you first request a return authorization. Return shipping costs aren’t covered, and expedited shipping fees aren’t refundable. Refunds are processed within about a week after the return is received.
Still have questions?
Do we recommend Audicus hearing aids?
Audicus is a worthwhile option if you’re shopping around for a hearing aid. It offers budget-friendly hearing aids directly to customers, and with both payment plans and membership options, the company is able to serve a wide array of people. There’s also limited risk since the company has a 100-day trial period. Just make sure you choose a model that matches your hearing needs.
Audicus Reviews
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Reviewed June 13, 2025
I have hearing loss in both ears. It runs in our family. I chose to go with Audicus because the price of doing it with an office person in town is way too expensive. And after reading reviews and calling around different places for different options, I felt like the person who called me back from Audicus was really good and informative. Their customer service has been outstanding.
I charge them at night, but I think you can also get a battery pack.
The hearing aids, in general, take some time to get used to. But the fit was fine and they felt fine. They have different sizes and things to pick from. And they can adjust them as well, like how long they need to be to the ear.
Hi Jennifer,
Thank you for sharing your experience! We’re glad our pricing, service, and convenient process met your needs. It’s great to hear you’re enjoying the Bluetooth features and comfortable fit. We appreciate your trust in Audicus and are happy to support your hearing journey. :)
Reviewed Aug. 4, 2026
I chose Audicus based on what I saw online, and when I made my purchase, I did everything through their website. The process was very easy. Even my dad, who is 93, got through it okay after I recommended Audicus to him. The hearing aids have made a big difference in my quality of life, especially at church and other places where I can tie into their system and hear better. I would hear the music, but now I can make out the individual instruments. There’s a sharpness to things that I didn’t have before.
The quality of the hearing aids has been very good. My favorite feature is being able to go to different places and hear things better. I’m glad I went with Audicus. I liked that I was able to use a special feature that I'd used before with medical. It was easy to tie right into that, even though I paid cash for it after I did it. But it was good. I spoke with the customer service rep and I didn’t have any problems after the first time. He helped me go through everything. The only issue I’ve had is that when I have Pandora playing through my phone and connected in the car, sometimes if I yawn or do something, it switches to my hearing aids and I can’t hear it in the car anymore. I don’t know how to get rid of that. But the pricing is excellent for what I got. It’s a blessing.
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Reviewed Aug. 1, 2026
My wife's brother has a set of Audicus hearing aids. It's because of an endorsement by him that I had to get them. Even before my wife could pay them, she urged me to get them too. I use them much more than she does. Doing the hearing test was seamless. Spending as much as we did for the hearing aids was a big decision. But I’m happy with them. I like that they're Bluetooth, that they tie into my phone. I wear them every day because they're my phone interface for work. With the online phone calls at work, I’m able to answer with them as is wearing a Bluetooth headset.
One hassle with the hearing aids is when a phone call comes in, even if I'm wearing the headphones, I can't simply answer the phone. I have to ask the person to wait while I go to the audio interface, click on the audio button, and pick out the Audicus hearing aids. It doesn't go directly to the hearing aids. That defaults to the iPhone. I also am unhappy with Audicus' website. We purchased a TV interface for the hearing aids where you hook it up to the TV. It broadcasts directly to the hearing aids. That was more than a couple hundred dollars. I was very unhappy with the quality of the sound right away. It was tinny, weak, plus, hard to get the hearing aids to receive it.
Audicus doesn't have an easy way on the website to return them. I looked back through our old email messages to the woman who had been our sales representative when we got them. I can't remember her name. And there was supposed to be a guy who will call and help us with something. We never got in touch with him. I was gonna mention it then. But since we never got in touch with him, we just dropped the whole issue. I have given up trying. It's probably past the 90 days since we bought them. So, that's a couple hundred dollars that we’re out while we it used for 30 seconds. I'm not happy about that. Other than that, the hearing aids are good. I would recommend them. I’ve recommended them for my father.
Reviewed July 15, 2026
I was on my way down to my vacation home and having trouble hearing my wife in the car. We were going on a trip the next week and she said I had to get hearing aids before then. Audicus must have been listening on our phone ‘cause about 15 minutes after that, I got a call from them, trying to sell their hearing aids. The next day, they sent us a testing kit. We did a test in my home and within a week, I had my hearing aids when I came back home to Ohio. I got those in October and within two to three months, I couldn't hear out of the hearing aid so I had to send it back. It took them about two weeks to get it back to me. Then the other one went bad too. I just sent that off about a week ago and I haven't received it back yet. But other than that, they're pleasant people to deal with during our conversations on the phone and I've had a good experience with them.
Since I've started wearing the hearing aids, it's been tremendous. I didn't realize how deaf I was prior to that. My wife doesn't complain at me anymore which is good. I also like the size of them. I had some MDHearing before, and those devices were pretty large. I would recommend Audicus to anybody. I had some more expensive ones than these, and these do just as well. The clarity of these are very good.
Hi Gary, thank you for taking the time to share. We're happy to hear our call was at the perfect time (lol promise we weren't listening in!) and that you've had such a great experience so far. We're glad the process was simple and fairly quick for you but most of all that your Audicus hearing aids have made such a tremendous positive difference for both you and your wife!
Reviewed June 6, 2026
I needed hearing aids and my wife told me that, too. I went to a local shop here in my hometown and they did a hearing test and showed me the price of their hearing aids. If I were spending that much money, I would look elsewhere. I found Audicus online and I was leery at first. I talked to the rep, sent them my hearing test and read the reviews. I could try the hearing aids for 90 days and I could send them back, which was a real sell for me. It's a lot of money to spend, and that's what convinced me. It just seemed like the support was going to be very good, which it has been. Once I got the hearing aids, I've been super happy with them.
I like the app on my phone and that I don't have to insert batteries every week. I like the Bluetooth, too. It helps me so much. I use it with my phone and even with my television at times. So, the ease of use is my favorite feature. I only had to call in one time with an issue. But thus far, everything's been good. With the hearing aids, I'm able to make out all of the pastor's words in church. I'm in a lot of meetings and I go to a meeting setting on my iPhone or on my hearing aids, and I'm not missing any words. My children and grandchildren have also taken notice that I'm not missing nearly as much. The hearing aids from Audicus is a very good purchase. You’re not going to have any fear with them. The hearing aids are so comfortable that sometimes I think I’ve lost them because I forget they’re in my ears.
Hi Mike, wow we are so happy to hear you've had such an amazing experience with your Audicus hearing aids! We're really glad you discovered Audicus and are really liking all the features like rechargeable battery, the app and Bluetooth. It's always our favorite when the children and grandchildren notice how much more you're able to hear! If any issues pop up in the future or you'd like to make sure you're getting the most out of your hearing aids, please don't hesitate to get in touch. ☺️
Reviewed May 29, 2026
I had been doing my hearing tested at a local place. They test it for free. You could see if you needed hearing aids. They sell hearing aids there. I've been going there for about three years, and I wasn't in the status of where I had needed hearing aids. The last time I went, I was at about a 30% loss. Before that, I was just at a 10%. So, within a year, my hearing started going down. I felt that I needed to do something, so I checked with my insurance to see what they pay. They wouldn't pay much. So, I just started looking the best I could and then I saw Audicus, which did not have a brick and mortar store. I could get hearing aids a lot cheaper through them. I did the test and then they had a follow-up, and somebody called me and gave me the results of it. From there, I decided that I wanted to purchase them. I put in an order and spoke to somebody else. Then they made them specialized for me and sent them out to me.
My hearing aids help me, especially, if there's a lot of noise around and I'm using them to listen to TV. So, it's improved the quality there. I like them. I got the ones that are small behind-the-ear type. They're slim. So, I like the quality and the size of them. I had an issue at first when I wasn't able to pair them with my phone. I have an Android phone, and the guy had said that they were having a few issues with Androids and with the app on the phone. So, he helped me. We just uninstalled and reinstalled and did a few other things to get it going. Then he let me go for about two weeks, and then he called me back to follow up. After about three weeks, I did have a charger that I was having issue with. So, they sent me out another charger. Whatever they've done, they've always followed up with me via a phone call. Also, I can text them and do it through the app, too, if I have any issues.
I use the app. I used the website when I was doing my testing, and that was user-friendly. It's the same thing with the app that you use on the phone. I use it for volume control and changing the direction. My hearing aids were affordable. I had to pay all of it out of pocket. They did went through one of my credit cards, CareCredit. So, I got six months to pay off interest free. That was helpful, too. I didn't have to come up with out of pocket, a high amount or use a credit card. Overall, I had a great experience.
Hi Dennis! Thank you so much for sharing about your experience with Audicus so far. We're so happy you found us and were able to get great quality hearing aids that are helping you a lot for a much more reasonable price. We know how frustrating it can be to find out how expensive hearing aids can be at the local clinics and that insurance doesn't cover much if anything which is exactly why Audicus exists! It is so nice to hear that you found the experience from taking the online test and ordering your hearing aids all online was so user-friendly and that our team was able to help out with getting your Android and the app all paired up. If anything else ever pops up that you need help with, please let us know and our team is always happy to assist through text, phone call or video call. ☺️
Reviewed Aug. 12, 2026
I lost one of my other hearing aids. I needed to purchase new ones and I went with Audicus. I liked the shape as opposed to the more traditional offerings. I went through Audicus' website and it was informative. I did have questions where I was able to talk to a person and get answers. So, the combination of the two worked very well. The communication between the staff and the continued contact are exceptional. So far, the quality of my hearing aids has been fine.
Reviewed Aug. 6, 2026
I use my hearing aids every day. I have other brands (much more expensive) and Audicus is the best. The best decision I made was to go “rechargeable”. I use the app daily and can adjust per environment using my phone. I would definitely choose Audicus again. I have had two sets of Audicus and will choose them again if need be…I am 83 years old!
Reviewed Aug. 6, 2026
I was happy with the hearing aid and the customer service when I could reach them but not happy with the fact that they had no office or clinic in Colorado where I could go. I was also happy with the price. They should have a clinic in the Denver metro area. It’s very inconvenient having to send the hearing aids to New York and then wait for them to mail them back.
Reviewed Aug. 5, 2026
The Audicus hearing aid has been a tremendous help. I have a pretty significant hearing loss, and it makes it easier for me to be able to communicate with people. I'm pretty sarcastic and witty, and it was very frustrating not to be able to hear people and have a sarcastic comeback for them. So, it definitely gave me a little bit of myself back. Their customer service has been amazing. Paul followed up with me for a good two months after I bought them, making sure they were working correctly. And I appreciate the payment plan that they were able to get me on with the lease program. It made it really affordable for me.
Reviewed Aug. 3, 2026
I liked Audicus' price. Also, their customer service was very good. My hearing device is of good quality and it improved the quality of my life. I love the Bluetooth.
Reviewed Aug. 2, 2026
I needed hearing aids, and I needed something that was semi-affordable. Audicus is still very expensive, and there's some hurdles, but I needed something that I could at least hear, so that was why I went to them. I'm actually on my second pair of Audicus hearing aids. The first time I just bought through them, I did have somebody I talked to at one point, because once you buy through them, they say, “Hey, let's make sure you're all set.” Overall, my experience is not very personable. My father-in-law also got hearing aids through Audicus, and his experience has made me question if I will use them again. His hearing aid really was not working, and he was asked to send it in. He sent it in. It would be on, and then it was off. If you have dual hearing aids and one of them is off, the other one will keep chiming to let you know that the other one isn't there. It's one of the most obnoxious things.
It took three months for my father-in-law to get a brand new one. They kept on saying, “Oh, we're working on it. We're working on it.” “Oh, we have to send it out.” They tried to first send him a piece to try to fix it himself, and he's not a specialist here. He doesn't understand what he's doing. I wouldn't understand what I was doing trying to fix it. It took him three months until the guy that he was working with went on vacation, and somebody else took his case, and he said, “Listen, if you don't supply what needs to be supplied, a new hearing aid, I'm returning this one, and I want a full refund because I'm done.” These are expensive, and to have something not work is not okay. For myself, the only trouble I've had is if I even lightly itch my ear, it turns it off from Bluetooth. I am the one who recommended Audicus to my father-in-law, and his experience and this last experience with how sensitive these hearing aids are a little ridiculous.
Reviewed July 31, 2026
I can't wear the hearing aids all the time because I still do construction work. My wife turns them down. If there are a lot of hammers, screw guns and saws going, I can't take that all in. So, I can only use them when I'm home or out with her. It's doing great. I can hear people. I can't use it on the job because there's a lot of construction noise. But as far as getting home or with the children and grandchildren, it works great. If you really need hearing aids, get them as low as you can because they pick up a lot of stuff. You don't need them high. My wife turns mine down low.
Reviewed July 30, 2026
I'm going deaf in my left ear.I needed something so I could balance it out and slow it down. I got a product from Audicus. I liked the pricing and the fact that they talked to me instead of trying to just ram the product down my throat like some of the other ones do. I like the size of my hearing aids and the fact that it can fit up in my ear and you can't really tell that I have a hearing aid in. I like the quality. Sometimes when I put them in, it takes a few minutes for them to adjust. I wish they would adjust a little faster.
Jeffery, thank you for taking the time to share! We're happy to hear you're liking so much about your Audicus hearing aids like the price, quality and small, discreet size. After a few more weeks of regularly wearing them you should feel adjusted faster after putting them in. Please don't hesitate to reach out if you have any questions or concerns!
Reviewed July 29, 2026
The Audicus hearing aids seem to work for my mom. She says they're doing good. She has not complained about them being uncomfortable. The hearing aids has impacted my mom's life in a good way because she can hear. She can understand what we're saying. She understands what's going on.
Reviewed July 28, 2026
I was having difficulty hearing. I tried two other providers and was not happy. I read the reviews for Audicus, and they were, for the most part, very positive. I decided to try it, and I love them. They're great. My hearing aids changed the quality of my hearing immensely. I can hear conversations when I'm at a restaurant. I don't have to have the TV on max. It's worked out great. Also, the fact that they're totally in the ear was very important to me. Overall, from beginning to even after the purchase, Audicus has been a very good company to work with. There was no high-pressure sales. I pretty much knew what I wanted, and they were able to accommodate me. The aftercare was great. They called to check on me several times.
Reviewed July 4, 2026
I've needed hearing aids for a long time and I've gone through several different types. I saw Audicus hearing aids advertised, so I decided to try them. I got the rechargeable ones and and they've been fairly good. They have five features that I can choose for cars, outdoors, conversation, restaurants, and automatic. These features are fairly easy to use but if I leave the hearing aids on automatic, or they should be on the number one setting, the right one just starts screaming. I get a lot of feedback. I've been able to get it to set the best is in conversation and noise modes, and that seems to help a lot. Also, when I turn up the left one, the right one goes up way too high. I go into the app on the phone and I turn the right one down. Then later, it turns itself back up and I don't know why it's doing that.
Hi Jim, thank you for taking the time to share your experience so far. We're glad you're liking the rechargeable hearing aids and that everything has been fairly easy to use! If you're still having issues with the settings and adjusting the volume in the app, please reach out to our team. We're always happy to help troubleshoot any issues, big or small!
Reviewed June 24, 2026
The Audicus hearing aids were less expensive than the ones I had, so I figured I'd try them. Before getting them, my hearing was not as good, and I struggled with tones, settings, and crowds. The hearing aids have helped me hear, which is what I needed them for. I like the adjustment feature, and overall, they're working okay, although there is still a lot I can't do with my hearing.
Hi Randall, thank you for deciding to give Audicus hearing aids a try and taking the time to share your experience. We're so happy you like the adjustment feature and they've been helping you hear more! If you're having issues in specific environments, please reach out so our team can help ensure you're getting the most out of your hearing aids.
Reviewed June 18, 2026
I was doing a search on hearing aids on the internet, and Audicus came up with good ratings. I got the Omni Series 2 hearing aids. I like that they're similar to the ones I had previously with a different brand that wore out. My new hearing aids are very good. The Bluetooth connection with the phone is my favorite feature.
Hi James, thank you so much for sharing. We're so happy to hear you've found your Omni 2 Audicus hearing aids similar to the brand you had previously and are enjoying the Bluetooth features. Let us know if any questions ever pop up in the future and thank you for giving Audicus a try! 🤗
Reviewed June 12, 2026
Sometimes I couldn’t tell whether the Audicus worked or not. When I had them in, I could hear a bit better, but other days, I couldn't. I don't know if they're helping or not.
Hi Billy! Have you found the hearing aids helping a bit more recently? If you're still not noticed much of a difference, please reach out to our team so we can try to troubleshoot any possible issues. Our audiologists are also always happy to hop on a phone or video call to see if there's any adjustments that should be made to help ensure you're getting the most out of your hearing aids!
Reviewed June 11, 2026
My wife said I can't hear her. I tried hearing aids. I've had Sam's Club hearing aids, I've had Eargo and I've had Sony. I lost the Sony, but I found them after I bought Audicus. But, this is the first one that I've had since Sam's Club, which was six years ago. They go over the ear. All the rest of the ones I've had have gone inside the ear. When I first got the first ones, it was during COVID. And every time I would take my mask off, it flipped my hearing aid off on the ground. So, it gave me a bad taste for over the ear. But with the Audicus, somebody told me, "You're gonna have more clarity with one that goes behind the ear, and then you're just going to get better sound out of it." So I went with that.
The sound quality is better with Audicus. It's not perfect. But then again, on the videos, they say you're not going to have your 18-year-old hearing again. But I do hear better with them. I also talked to somebody when I bought it because I don't like buying anything online without talking to a real person and I was impressed.
Hi Keith! Thank you so much for taking the time to share about your hearing aid journey and your experience with Audicus hearing aids. It sounds like you've tried quite a few options over the years so we are extra happy to hear the sound quality has been much better! Our team is always happy to hop on a phone call if you need help with anything else like troubleshooting questions or when your ready for replacement supplies. Thanks again!!
Reviewed June 10, 2026
I used to have hearing aids, then I decided to get them again so I could understand my grandkids a little bit better. I found Audicus on the internet and then I did some research as far as cost and ratings that I've seen on them. I spoke with them too. One time, I had to have the hearing aids adjusted and had some changes made to the program, but I really don't have anything negative to say about them. Audicus hearing aids are worth it.
Thank you for sharing Tracy, we are so happy to hear you discovered Audicus and decided to give us a try so you could understand your grandkids a bit better! If you ever have any questions or would like any adjustments made in the future, don't hesitate to reach out to us. ☺️
Reviewed June 9, 2026
My former hearing aid broke, and I decided to get another one. I had trouble finding a place that would allow me to purchase one hearing aid since I only have one ear that has a problem, and Audicus could do that. I spoke to someone on the phone a few months ago, and the rep was helpful. I’m very satisfied with the hearing aid. I previously had an Audicus hearing aid and liked it. It’s also rechargeable, so it doesn’t need batteries. Overall, it was easy to get what I needed for what I wanted. Audicus is good, especially if you only need a single hearing aid instead of a pair.
Hi Brendan, thank you for sharing your experience with Audicus, we're so happy to hear you've been very satisfied and found it easy to get exactly what you needed. We're glad you found us and we were able to help you out with buying a single hearing aid vs having to pay for a pair elsewhere! Let us know if you ever have any questions or need a fine-tuning adjustment in the future. 🤗
Reviewed June 5, 2026
The performance of the hearing aids could be better. The functionality, sometimes there's an issue with the connectivity when I'm listening to my books. If I move my head, it'll disconnect. If I move my head and I'm on a phone call, it'll disconnect.
Hi Jeanne, thank you for sharing this with us! I see you recently ordered the smaller domes but if you're still having an issue with the streaming connection when you move your head please get in touch with us. Our team is always happy to troubleshoot and help find a solution for any issues that pop up, big or small!
Reviewed June 4, 2026
I got the Audicus hearing aids that go in the ear, and then the things on the back of the ear. I still struggle with it. I feel like they're better than the ones I had before. My biggest thing is hearing somebody talk to me in a noisy environment. I got the rechargeable battery, so that helps a lot. I don't have to constantly change the battery. When you use the app, you can change from different settings, like if you're at church, or if you're in a group of people, or if you're in a quiet place.
Thank you for taking the time to share your experience Alisha. We're happy to hear your Audicus hearing aids are better than the ones you had before and the rechargeable battery has been helpful! Sorry to hear you've still been struggling a little bit with hearing someone talk to you in a noisy environment, that is often the most difficult hearing situation for many people. If you're still finding it difficult to hear conversations in noisy places, you can book a video appointment with our audiologists to see if there's any adjustments that might be helpful for you!
Reviewed June 3, 2026
I had hearing aids before, and I was looking to replace them. Then I thought I would get a pair. I researched them, and I found that Audicus' customer service thing was really terrific. I like talking to their people. They were extremely knowledgeable and very helpful. I like that I send them my last hearing test, and they pre-set the hearing aids to that test, so when I get them and I put them in, they're already set for me. My hearing aids are functioning great. I have selective hearing and I can still hear without them, but when I wear them, it makes a big difference. Overall, Audicus has been great. They've assigned me to an individual who is like my guy. I have his number. If I have a question, I call him. He either answers the phone or calls me right back. He does things over the phone. He's been very helpful.
Hi Harris! Thank you so much for taking the time to share your experience with both your Audicus hearing aids and our customer service team. (They really are such a terrific team of kind, helpful people!) We're so happy to hear that your hearing aids are working well and make a big difference for you. Keep giving your Audicus rep a call if you have questions! 🤗
Reviewed May 30, 2026
When I was looking for hearing aids online, Audicus called me back. It was easier to order and try them, and I did. They were cheaper than what the doctor was trying to give me. I've been wearing my Audicus hearing aids for a little bit, and I like wearing them when I got them. They work good. I like the noise control feature as well. So far, so good. Their customer service is very attentive.
Hi Bryon, thank you for sharing your experience! We're so happy to hear it was a simple process (and much less expensive!) to order Audicus hearing aids and that they've been working well for you, especially the noise control feature. If you ever need any adjustments or have questions about programs feel free to get in touch with our customer service team!
Reviewed May 28, 2026
My husband did research and contacted Audicus. We liked the price. Their customer service reps were very friendly and very helpful. The hearing aids seem fine. We're happy with them.
So happy to hear you and your husband both are happy with them! Thank you for sharing your experience about researching, reaching out and being helped by our team. Feel free to reach out with questions or if you want any adjustments in the future! 🤗
Reviewed May 15, 2026
I would not recommend this company. They do not tell you the full story. First they ask you why do you "think you need hearing aids"? That is the CATCH. You may not need hearing aids and do not depend on "their test they give you on the computer." Audicus gives you a "test" over your computer, then tell you, you need hearing aids. They will not give you a written result if you request it, as I did. Then they send you the hearing aids, then they try to tweak, and then I was told the first test wasn't very accurate and do a second test. They will not send you results, when asked for them.
Then the hearing aids were programmed to pick up any background sounds and actually hurt my ears, which I complained to them about. Then they send you new hearing aids as the first ones wouldn't take a charge, the entire time the person you have been assigned to says (verbally) you will have more than 100 days since you have been having problems with the aids. ALL of a sudden after the 100 days that person won't call you back then you have a rude person that says tough luck, you can't return the product, it has been over 100 days. They then tell you they will talk to upper management. Leaves a message about how to return item and call me back. Call her back and she said upper management said you cannot return item.
BUYER BEWARE! The hearing test you receive from them is fake, I highly recommend you get a hearing test in a soundproof booth. I did that finally and my hearing is great and didn't even need hearing aids. These people twist and manipulate words, and will tell you anything, please don't believe them unless you have a true audiogram and the doctor recommends you need hearing aids. My hearing aids would constantly fall off, as my cartilage in my ears are weak and I verbalized that to them. I requested reports and they refused to give them to me. I understand you have a write to any "medical records" but they state the hearing test is not a medical test and a doctor is the only one that can do a hearing test. I asked them to provide me a receipt recently and they refused to, the only receipt I have is the confirmation email that they have shipped my order and my charge on the credit card.
Hi Betty, thank you for sharing your experience and we’re truly sorry for the disappointment you’ve felt throughout this process.
We understand how discouraging it would be to spend time trying to make hearing aids work while also navigating multiple concerns along the way like fit, sound comfort, charging issues, remote adjustments and replacement devices. Given the details involved, our team conducted a full review of your account in order to determine the appropriate next steps.
It sounds like Jake from our Customer Experience leadership team was able to chat with you on the phone today to apologize again and present a fair resolution. (Thank you for your appreciation and understanding this morning!)
Please let us know if you need any help with shipping the hearing aids and once again, we are truly sorry for the frustration you’ve experienced.
Reviewed May 1, 2026
Initially, I did everything online with Audicus. I bought a second pair after I went for a hearing test. I mailed that in so they could adjust it to the results that I got from my hearing test. I've only had the pair for two months now. But it's nice to have a second pair as a backup. The first pair that I got was the Clara. It was not that expensive. It was 1,800 bucks plus tax for a pair, which is pretty reasonable.
I've had a pair for nine years and they're still functional. I got to send them in to get repaired. The right ear stopped working the day before the new ones arrived. I just haven't gotten to mail them in. But every time I've had to mail one in to get it repaired or cleaned out, Audicus sent it back, and it has worked very well. It's been very reasonable to deal with mailing them down in New York and getting them done. It's not inconvenient because if I had to drive 30 miles down to Watertown, which is the closest location, near city, I would have to leave them and then drive back another time. But the turnaround time is not much different. So, I've been pleased with the service and that they've stood behind their product.
The first set I got had a charger. I tried to get batteries to fit it, but that didn't work. I ended up buying batteries after that. Overall, Audicus is a good value for the money. Go get your hearing tested first. When you do that, they have to give you the results in writing, and you can take that and mail it down, and they will program the pair that you order to your hearing test, which is better than doing it online. There are too many variables when you do it online than if you go to an audiologist and go, “Okay, I'm looking to get my hearing tested.” Audio and hearing is really a good value for the money.
Hi Curt! We're so happy to hear that you've had such a good experience that you got a second pair of Audicus hearing aids as a backup pair. Very smart idea to have a backup pair on hand & love hearing that your original pair has been functional for 9 years! 🙌 Feel free to mail it in as usual for repair and cleaning anytime. And totally agree with you that mailing your hearing aids to our NYC headquarters in is definitely an easier process than if you had to drive 30 miles down to a clinic in Watertown, drop them off and then have to drive down again to pick them. Thank you so much for sharing your experience as a long time Audicus customer!
Reviewed April 21, 2026
Back at the beginning of December, I experienced heavy hearing loss. I knew my hearing, just by age and just general circumstances, my hearing was going. But it was constantly ringing. I was like, “This is bad.” I had my appointment with an ENT. They did the hearing test. I have significant hearing loss in my left ear, not as bad in my right. That was when I knew I needed to get hearing aids. I was trying to look at my options. And Audicus contacted me. I liked what they had. So I went with Audicus.
The first time getting hearing aids, it was like, “Okay. We got a lot to learn here.” But they're very comfortable, and they're practically invisible. Regarding the quality, it took a good month or so before I'm like, “Now everything seems perfect.” And they've improved my life immensely. Using Bluetooth is my favorite because that's just so convenient.
Any issue that I've had, Audicus has been on top of it. Some of it was user error, and some of it was actual wires. They'd get right back with me at their earliest convenience. And the issue would be resolved fairly quickly. I’ve had a very positive experience. Audicus has been great. I've been very impressed. I would highly recommend them.
Hi Dan, thank you so much for sharing your experience! There definitely can be a lot to learn when you get hearing aids for the first time and it can take the brain a few weeks to re-adjust to hearing so many more sounds again with hearing aids. I am so happy to hear that your Audicus hearing aids are very comfortable and you've adjusted so well. Our team is always just a call, text, email or video call away if you ever need help figuring things out again! ☺️
Reviewed April 17, 2026
I have the hearing aids that charge. It has been a few months since I've had them. I called Audicus because I'm having trouble with my hearing aids. The box has been going in and out. I'm waiting for somebody to call me back so I can let them know that I need a new box for my hearing aids. Other than that, they have been excellent.
Hi Juan! Thank you for sharing and that besides the charging issue with the box, everything has been excellent! I see you've been in touch with your Audicus specialist a few times since this review so I hope you were able to either troubleshoot the charging issue or replace the charging box. You can always text or email us as well if you have a quick question!
Reviewed April 16, 2026
When I purchased my Audicus hearing aids, I went through the website, then I got in touch with the representatives. The website was very good and so far, the hearing aids have been terrific. I had hearing aids before, and so I'm quite used to them. I had Sydney hearing aids that were outstanding and I had those for about eight years. But then my hearing had deteriorated a little more, so I needed something more powerful. That was when I started shopping around and one of my friends told me about Audicus, which is much more economical than getting a hearing aid from a brick-and-mortar hearing aid center where you go in. Then I decided to use Audicus and I've had a good experience. I also referred someone else to them and they sent me a check.
Hi Bob, I'm so happy you've had such a terrific experience with Audicus! It is always so nice to hear from someone who is quite experienced with hearing aids and has been very happy about making the switch to Audicus. Love that you heard about us from a friend and then also recommended Audicus to a friend. Thanks for taking the time to share and please let us know if you ever need help with anything, 😊
Reviewed April 14, 2026
Among The Wirecutter's honorable mentions, it seemed Audicus was the best option that allowed me to purchase just one hearing aid. I got a lot of reassurance, both on The Wirecutter and on the website with Audicus. They said, “It's a very hand-holding process. Once you've purchased it, they reach out to you to make sure it's set up appropriately.” There was a 100-day guarantee of you could return it within that period if you were unsatisfied. I was very satisfied with the website and the purchasing experience.
The hearing aids have improved my hearing. If I'm going to noisy environments and restaurants and hotel, out in public in noisy environments, trying to hold a conversation, those vacations, I make sure I'm wearing them and have the recording settings configured and maxed out. I notice a difference in terms of my ability to effectively hear and process what people are saying to me. Oftentimes, outside of that, it can be a very subtle effect. It's a gray area where it's hard to distinguish whether or not I'm reading into it. But I still appreciate having it.
It's solid quality. The actual build of the hearing aid itself feels well done. This is my first one that I've owned, only the second one I've ever worn. The software feels professional. I don't have any concerns of it being janky or defective. One of the settings for the hearing aid is specifically tailored to noisy environments. You can max out the volume but you can tinker with the settings to isolate just the voices especially the width of the pick-up. I still tinker with it a lot. I haven't found the perfect settings, but it's nice having some ability to exert some control there. There's an accessory they sell where you could buy a mic that would be worn by your conversation partner and would feed directly into your piece, which I would be very interested to get.
I wish I had more control over the configuration of the device. If you wanna make a major nontrivial adjustment to the default settings of the device, that requires an audiologist to remotely configure something to be downloaded to your device. So, you have to go through them if you wanna make a new default for your device. Outside of that, the actual interactions with the personnel have been great.
For most people who are exploring hearing aids, Audicus is a very solid option, especially if you only need one ear. That seems the best direct-to-consumer option in town. If you are someone who has substantial hearing loss, you'd probably explore the insurance route or government programs first. Don't do direct-to-consumer unless you're like me and you have to.
Hi Daniel, thank you so much for taking the time to share your experience. It is wonderful to hear that you found reassurance both through The Wirecutter and our website, we really do strive for "a very hand-holding process" because we know how overwhelming the whole journey can be! It sounds like you are doing a fantastic job utilizing the different programs available and tinkering with the settings to improve your hearing experience. As you are getting closer to finding your perfect settings, feel free to book an appointment anytime and we can help make any additional adjustments you need! ☺️
Reviewed April 11, 2026
The rep was very knowledgeable, friendly and attentive when I purchased my hearing aid, and it was a very pleasant experience. This is my first one. The little piece goes down in my ear and the bigger piece is over my ear. The purchase process was very easy and the price was right. People should give it a try.
Reviewed April 8, 2026
The Beam’s wire doesn’t fit my ear and the domes make my inner ears itch. I asked for a longer wire and I was told that a longer wire was not available for this model however I found that there is a #5 and Audicus told me that a number 5 is not available.. Overall not a bad experience.
Reviewed April 6, 2026
I've been happy with my Audicus hearing aids. They worked with me initially to get them set up right for me. I charge them every night. I use Bluetooth, and I listen to a lot of podcasts throughout the day with my hearing aids. They're very good. I forget that I have them on. The fit hasn't been an issue at all.
Hi Ray, thank you for taking the time to share. I'm so happy to hear getting your Audicus hearing aids all set up has been such a smooth experience and you haven't had any issues with the fit or sound qualities. Keep on enjoying listening to all your podcasts during the day with Bluetooth and feel free to reach out anytime if any questions pop up!
Reviewed April 5, 2026
I was watching YouTube and caught a commercial for Audicus. I had several hearing tests over the years and was told I was losing my hearing, so I looked it up. The price was reasonable. It was better than getting the $200 ones from Walmart, and I couldn’t afford the $5,000 ones. I called Audicus, and the rep went the extra 10 miles for me. She’s a sweet gal. Everyone I talked to was wonderful. They were good about getting back to me, usually within 24 hours, and they would call to check on me and explain things. I had a good experience with them all the way around.
I couldn’t get used to the hearing aids. The bow of my glasses would hurt behind my ears, and if I used a comb, I would flip them off. So, it wasn’t a good fit for me. I thought maybe the others would be better. Besides, I’m 75 years old, and after I got my hair cut off, I didn’t want the hearing aid showing. Other than this, I am happy with the product. I can adjust them on my phone, which I understand I wouldn’t have with other hearing aids, and I was able to adjust them to where I could enjoy the sound without hearing a lot of things I didn’t want. It’s a very good price range for what you get, which are good-quality hearing aids. People should give them a shot.
I’m very pleased with all aspects of the product, the customer service, and the website. Everything involved was class A. I have an issue with CareCredit. I needed an extra $1,000 and applied, but after a week, I hadn’t heard anything back. When I called, I couldn’t get through to a person, so I wasn’t happy with that. But Audicus did everything they could to help me out and were wonderful.
Reviewed April 4, 2026
I was cruising and clicked on the Audicus website and I was very pleased. I called and dealing with the specialist was wonderful. The quality of the hearing aids are above average, but not super.
Hi Jacqueline! Appreciate you taking the time to share and happy to hear you've been very pleased with both your Audicus specialists and the quality of the hearing aids. Our team is always happy to hop on a quick phone or video call if you ever have questions or want to see if there's any adjustments that can be made to help ensure you're getting the best listening experience possible! 🤗
Reviewed April 3, 2026
I heard about Audicus through a friend of mine and reached out to them online. It didn’t take very long to receive my hearing aids. This is my first time wearing them, so it takes getting used to because I’ve gone so many years without them. The Bluetooth is neat. You can answer your phone with it and pair it up to your stereo, but they’re not like my Bose when you listen to music. Once you put them on, you almost forget you have them on, which is good. But if you get in the shower or jump in the pool, you better remember you have them on, though they’re water-resistant. The batteries are rechargeable and last almost 20 hours. Compared to other hearing aids I’ve seen, the price is very good. I haven’t used the app that long, so I’m still getting used to it. The customer service reps also call and check on you.
Hi William, thank you for taking the time to share your experience. It's nice you heard about us through a friend and received your Audicus hearing aids quickly. I love hearing that they've been so comfortable you almost forget you have them on and the charge lasts so long! If you ever need any adjustments down the line or help connecting more through Bluetooth, please don't hesitate to reach out. 😊
Reviewed April 2, 2026
I went to a local place and they wanted a very high amount of money for hearing aids. They were a bait and switch type of thing. They were running a special, but I wasn't in the parameters. I took my results with me, and I went to our Sam's Club, because they do a free hearing test, and I would compare it to see how honest it was. They were not available. I left a message. Because Audicus is associated with Sam’s, they called and asked me if I wanted to talk to them about it or did I want to wait and go to Sam’s and do it through them.
The person I talked to was so nice and they did the test over over the internet, and I compared it, so I knew it looked fine. They told me that Forbes recommended them, I read that, and they had a fair price, so I went with them. My experience was great. I worked with a lady, and she said she was there in Arizona. She was as accommodating as she could possibly be, very easy to deal with and was very knowledgeable. She got me an answer for any question I had.
The hearing aids take a long time to charge. Per the instructions, you're not supposed to leave them in the case plugged in for a long time. I'm not always ready with them. I could take a shower, get ready, and they're still not charged, so I leave them home again. I probably should time it a bit better, but we take at least a couple of hours to charge them. I'm not going to have them in when I'm working around the house. But if all of a sudden I decide to go do something, and I plug them in, they may not be ready when I am. Also, I'm constantly worried that the hearing aids will fall out of my ear. I don’t want to lose one. I have long hair, so it's hung up in my hair. They're a bit to get used to. They tickle or itch. Other than that, they're fine. They're good quality.
I can hear very well with the haering aids on. I put them on and everything's a bit louder, so I know they work fine. I always hear people say background noise drives them nuts with hearing aids, but mine are good. I probably should wear them more, but my hearing is not that bad. One time, Audicus adjusted them for me over the phone. I don't have problems with the background noise. I can go on my phone and adjust them, but I put them in and I feel they're okay.
Hi Sue, thank you so much for taking the time to share all about your experience so far. I'm so happy to hear we were able to help you get all set up virtually so you didn't have to wait and that you had the pleasure of chatting with Kelly! 😊 It's also great to know you haven't experienced background noise and you can hear very well with your Audicus hearing aids in. As for charging taking a long time, it sounds like you are doing a great job taking care of them and being cautious to not leave them in the charger for a long period of time. Many people will wear their hearing aids all day long and then pop them in to charge at night. Even if you don't wear the hearing aids all the time, maybe you can try out charging them at night every other night? Feel free to reach out to us anytime if you ever have questions or need any other adjustments made for you over the phone! ☺️
Audicus Company Information
- Company Name:
- Audicus
- Website:
- www.audicus.com


