Miracle-Ear Hearing Aids Reviews

I'm not happy with these hearing aids. They are not the right type of hearing aids for people with severe hearing loss.

Started at Miracle Ear in 2007. Absolutely love the products and outstanding customer service I get. Jim C. and C.J. are really great and friendly for this old fella. Went just a few days ago and upgraded to all electronic aids, no batteries now. Cannot tell you how pleased I am with the aids and especially the service I always receive at Miracle Ear in Burlington, MA. I have and will continue to recommend Miracle Ear to all I meet.

I can’t begin to explain how frustrating our experience has been with Miracle Ear. The number of issues from cancelled appts (and, showing up because they forgot to call), to not having the trained technicians for months and months that enabled us to obtain proper care is immeasurable. I personally would never recommend Miracle Ear to anyone and would encourage you to find an alternative.

This is my second pair of hearing aids from Miracle-Ear. They have been a lot trouble. The left one will not turn on when removed from the charger about half the time. It will not turn on and off with the toggle switch half the time. The battery runs out earlier then it use to. New batteries put in about 7 months ago. The two hearing aids will not pair with my iPhone even with Miracle Ears instructions. Clam number **

My hearing aids cost me $10,000 and per these reviews people paid $5,000. I am 96 years old and I was totally scammed! It's been nearly two years and they still are not right!! I cannot hear anything! These are worse than otc cheap hearing aids. Do not waste your money on the ridiculous scammers!!! Americans have $75 billion scammed by Indians every year, then we have these retailers that scam us and are allowed to? Our government gives all sbl to Indians not Americans! Why?

I would rate the 0 to .5 starts if I could. I made an appointment at an area office because they took my insurance. I never got as far as the exam room. They recommend you bring a family member. I had my daughter bring my grandson. Then we're told there isn't enough room & started my appointment right there in the waiting area. When we got to prices I asked about getting ones like ear buds. This guy says those are their high end PL devices & are over $5,000. But tells me about their bogo sale. We got to the "Low Price" devices. They would be over $1,000. But they offer financing. They never even ran my insurance!

Ordered new hearing aids, on 3-2-2026 never came in. On 5-22-2026 requested a refund. Now it's 6-17-2026 no refund. I should not have to wait this for my refund. Customer service is horrible. When I call in, service rep can't help.

I took in my report from the audiologist and Kevin in Lynchburg Virginia told me and my fiancé that I needed hearing aids not a transponder. Well I believed him here to come out I spent 6200 for these Miracle Ear aids and when I went to see my ear, nose and throat doctor he said I wasted 6200 that a transponder in my good ear to transfer to my bad ear is what I need… I’m still constantly having to ask people uh or what did you say…. Plus I fully think for an expensive device they should give longer warranty on the product. And now I have to fork over. More money that the insurance won’t pay for my transponders. Smh

First, all the negative reviews (1’s) are accurate. I should have kept my previous hearing aides. They guaranteed the $8000, high end hearing aides were the best for me. I am legally deaf and they said my hearing would continue to decline. I go back almost every 2 weeks for them to try something to make them work. Since it is past the warranty period I obviously cannot return them. I can hear better without the hearing aides. They constantly have static, shut on and off by themselves, I can’t hear people right next to me, they continue to give me excuses. DO NOT USE MIRACLE EAR.

I have had Miracle-Ear hearing aids for over ten years. I like them but since I moved from Illinois to North Carolina finding a quality service center / franchise is proving difficult. The nearest one is 18 miles away, and service is terrible. I went in for an appointment for cleaning and adjustment and found only the receptionist. Audiologist / hearing specialist was not available. The next one I went to was 22 miles away in a different direction. First two visits I had one specialist, the last two times the office was taken over by someone else. On my last visit I had an 11:00 am appt, only to find that there was only one person on staff, and he was tied up for over 1 1/2 hours with someone else. I never got my hearing aids checked nor was I able to get them adjusted. I'm very disappointed in how the miracle-ear franchises in NC are operated. I'm going somewhere else.

Best customer service from start to finish, Oak Lawn, Ill. Nicole, PCC, warm welcome set the stage. Tom, hearing specialist, was exceptional. He was thorough, administered hearing exam, explained each test and results. Was very patient, listened, and answered all questions confidently. I have an inner ear hearing aid and have difficulties inserting it. Tom demonstrated the "how" to and functions of the hearing aid and made adjustments as needed. I left the office with a better understanding and better "Hearing" with my new hearing aids. We scheduled upcoming appointments. I had an excellent experience and highly recommend.

To start with, I take the blame for not doing my research before signing up of the FREE hearing test offered by Miracle-Ear. The high pressure sales pitch should have been a red flag for me, but I was a sucker and thought I was spending $8500 to improve my hearing. However, what I ended up with is a pair of hearing aids that sit in the case and are not used at all. I have owned these hearing aids now for about 1 1/2 years and was going to give them another try. But when I went to use them, the left one was not working at all. Sent them out to be serviced and was given a BTE (behind-the-ear) loaner pair to use while mine ITE (in-the-ear) hearing aids were being serviced. I liked the BTE loaner pair much better than the ITE pair that I had purchased. The ITE pair that I purchased make it sound like I have a bucket over my head when I talk.

I have been a customer of Miracle-Ear Overland Park, KS. for over a year. They have been consistently attentive, pro active, and professional. I would recommend them to anyone who is serious about improving the clarity of their hearing!

Sheila was so wonderful, She put me at ease. Took care of all my concerns and she has such an upbeat personality. She got me into the office right away. Please thank her for me and give her a huge bonus and raise.

Macala and Alana helped me so much!!! I can hear now a lot better. Also, I teach and now I am able to hear students as they share and ask/answer questions.

I've had the Miracle Ear Avail MeEnergy 5 ITC hearing aids for a little over 3 years now and I can honestly say that I am not at all impressed. Forst off the technician that did the ear canal mold was obviously not familiar with the process and I had to return them for a refit. I (actually my insurance company) paid almost $9000 for them. I understood that they would automatically adjust to my environment and that there were several programs in the software including Normal, Crowd, Restaurant, and BT Streaming and the software would select which program to use. Not true. My misunderstanding? Maybe, but you need to manually (or in the app) switch programs to suit the environment you are in. The basic difference between a $5000 pair of Miracle Ear aids and a $9000 pair is how many of these programs they turn on for you.

Receiving unwanted postal mail from Miracle Ear for years for deceased parents. Finally decided enough was enough. Miracle Ear’s website will direct you to contact the local store listed in mailer. I did this several times - no avail. What did work - request removal using Miracle Ear’s contact us webform - https://www.miracle-ear.com/contact-us > contact us https://www.miracle-ear.com/contact-us/form (webform).

Only so nice till they find out your insurance can’t cover it, when I said I’m not going to commit to any payment plan before I discuss with my wife, dang near was shooed out the door. So nice in the beginning when they thought they’d get a nice commission out of me. Don’t care to remember his name, bald ** guy with the accent. Left so discouraged wasted a pto to be treated like crap. “Hearing loss is the invisible disability and I feel you” my butt.

My wife and I received a flier in the mail that offered a $50 card if we would get a hearing test by this company. I have had Tinnitus in both ears for many years and know that I have lost significant ability to hear sounds. I had the test and it was determined that I have indeed lost significant loss to hear mid to higher pitched sounds in both ears, but much more in one side. Not enough to require hearing aids, yet. My wife asked about the gift card and the Doctor showed us on the flier where it says that I have to have lost some of my hearing but that I do not qualify for the gift offered. WHAT A SCAM!!!

I purchased my Miracle-Ear hearings that were AI generated to be the best for over $5000.00 in September of 2024. They were very difficult to set up to hear plainly. My left eat aide died in December 2025 and had to have it sent off for repairs. Well end of February 2026 it died again. It's very hard to understand what people are saying due to that being my deaf ear. The only way to hear and understand TV is through the streamer so now another long wait for repairs. This shouldn't happen with the price you pay. I would like a new pair or better my money back.

Beware...When they shipped the product the receivers did not come in...After waiting almost a month still no receivers..After telling them to cancel the order...They miraculously appeared. They can not get them adjusted right and the batteries do not last more than 2 days.... They do care.

Staff was amazing. I had bought my husband a pair of "hearing aids" off computer for Christmas. All they done was whistle. I stopped by without and appointment to ask questions and make an appointment. They happened to have a cancelation and saw us then. We walked out with a pair same day. The staff were very helpful and very accommodating. Best purchase I have made.

We received an advertisement in the mail for a pair of Miracle-Ear hearing aids for only $999 if we called right away. Of course, when we answered the advertisement, and after my husband was tested, we were told that those $999 hearing aids would not help him, as his hearing was too far gone. The only pair that he was offered was the $10,000 deluxe pair of hearing aids. (bait and switch) They did offer us a reduced price of $6500 for the pair if we purchased right away. I would be willing to bet that all Miracle Ear franchises do this. We took the chance and purchased these expensive hearing aids, but my husband has had nothing but trouble with them. The left hearing aid makes absolutely no difference whether it is in or out. The right hearing aid does help somewhat. But if the volume is turned up from midrange, the sound gets an echo and distortion sound.

I have had a pair of Miracle hearing aids for three years. They are the worst investment I ever made. I spent 7600.00 on them and they never could get them to work. I have had numerous people from Miracle Ear try to get them to work. They would not take them back or try another pair. They wanted me to buy another pair. Do not be fooled by the hype they tell you. Save your money.

I have been a customer at the Springfield, MO location for several years now and have been very pleased with the service and care that Justin and Mary have provided. They have managed to make me comfortable and confident in the product and make sure I'm informed of the product capability all while maintaining a professional attitude. Thank you for hiring staff such as this. They are an asset to the Miracle Ear organization.

The experience I had at Miracle-Ear was the best experience I've had. I have been to other Miracle Ears in the state of California. They were very thorough in their explanations of what they were going to be doing and in what I would be going through. It was a pleasant experience and I hope to work with them on achieving my journey into better hearing. Thank you Monty and Harvey for making this a pleasant experience for my husband Johnny.

Myself and my husband received a free hearing test at the 479 Turner McCall Boulevard Northeast Rome Georgia location and ** waited on us. She was so thorough with her explanation of how the test was performed and the results and it was just an amazing experience myself. I need hearing aids but cannot afford them at the this time. My husband is on the cusp so he has time to wait before he gets his but ** was so personable we were just extremely satisfied with the experience that we had with **. Give her big praises. Thank you for the good service. Keep it up.

I had the best experience at Miracle Ear in Twin falls. First off I was about 5 minutes late but I didn't get a hard time and the receptionist was kind and professional. My hearing test went well and when I had a question Mr. ** put me back in the booth and checked every over again so that the question was answered. He was kind and patient with my questions and did a good job of explaining the test results. I will continue to use Miracle Ear and I hope you do too.

I need hearing aids. I am trying to choose one. So I decided to try Miracle-Ear. I had the worst experience with a company in 75 years. Sorry, with that attitude, I will never get Miracle-Ear. How can they provide me with support for 3 years after I buy it?

I was sold my hearing aids 5-28-2025. I've had nothing but trouble since. If I would have gone back every time, I would have been there a couple time a month. This is costing time and money. My last appointment was12-22-2025. I complained about how much I hated everything about them. Size and hearing cutting out when talking on the phone. I was told after they put 2 new microphones on the hearing aids there was nothing else could do. I would not recommend Miracle-Ear to my worst enemy.

First let me say **, the current person running the 8101 NE Pkwy Dr Ste G2 Vancouver WA location is so pathetic as to post a 5-star Google Review rating for himself/this business. All in an effort to raise the average star ratings for this location. What a LOSER. Have been a client for over 15 yrs. VERY UNFORTUNATELY in Summer/Fall of 2024 this place lost one of the nicest, most personable human beings this business ever had. He had excellent people skills, NEVER made you wait, made you feel your appt. was all about YOU, spent time getting to know his customers, and NEVER EVER rescheduled appt's. Sadly, he was mysteriously replaced by this young worthless and rude "**" who has absolutely no people skills, worst customer service ever, and frequently reschedules appts. and always on short notice (eg day or two before appt.) for no good reasons.

I purchased their top of the line $9000 discreet in the ear type hearing aid and after owning them for 4 years consider them useless. My daughter swears I hear better without them. I go to the scheduled Miracle Ear checkups and state my case, they make adjustments and still I'm asking people to repeat themselves, it's maddening. I wouldn't recommend these to anyone. The reason I used Miracle Ear at all was because my insurance doesn't recognize other hearing aid companies. I'm definitely going outta network for my next hearing aids.

My husband's DOT Physical required him to have hearing aids. We went with Miracle-Ear expecting great service especially for the high cost. The in person testing was great. Dealing with the company Miracle Ear has been a huge disappointment. He needed these to become employed and we were told at most a week to arrive. Now it's been a week and a half and they haven't even been shipped!! Called the local office and the national office and we were told by both "Oh... well sometimes it takes 2 weeks and then they have to charge 12 hours and then you need an appointment." Due to this lack of communication of timing and delivery by Miracle Ear, my husband's company is not accepting his position. Merry Christmas to us. :(

I upgraded my ME aids in 2023 to the Bliss model. They worked great, but now in 2025 I am having difficulty with Bluetooth connectivity. My aids have frequently lost Bluetooth during phone calls and the volume does not seem to increase/decrease as it should when I reset. Now I cannot get my aids to pair at all. I have an Android phone and the process of pairing the aids is quite involved. Irritatingly so. I think I am reasonably technology capable, but ME needs to simplify the process for using their app. My ME office support is FANTASTIC, but when the national corporate office can't provide devices that function for more than 2 years and can't provide online solutions to their own devices, what are we to do? If they cannot readily fix my problems in my upcoming visit, I'm not sure I'll seek another solution with Miracle Ear. The market is flooded with devices at much lower costs, so I will investigate my options.

Do not buy! The first tech told me my hearing aid would work with my iPhone, the box it came in even says compatible to iPhone. It is not. I have no way of controlling volume. After several trips to get it to work properly it still does not. I can’t use it after paying $3000 for one. The second tech really tried hard to help me after the first tech was fired for telling people lies. I feel I was taken advantage of because of being elderly! BEWARE!!!! I emailed the CEO but no response. The tech said they will not refund my money.

As long as I was doing what he wanted me to do according to his graphs which was ordering hearing aids and I went ahead and did it. I don’t know why I didn’t need them. I decided not to take them and he got nasty with me because he had grass and he knew I needed them so I told him I wasn’t gonna back down. I did not want them so he refunded all my money except for $800. It cost me $800 not to get the hearing aids and he wasn’t nice. When I left, I said, "Have a nice day," and he wouldn’t even speak to me.

The staff in the Douglasville office is amazing. Miss Stephanie Miracle, your representative is a magazine. She is very attentive and very confident in her job. She is an amazing person and does an amazing job and the office manager Miss Erica is an amazing young lady hers that she's very attentive to your needs and does an amazing job being an office manager. She is very well coordinated and very knowledgeable of the products they have there. These 2 make an amazing team for this office. They have my high street guards. I'm looking forward to seeing them again. For my future needs, thank you. Sincerely Edward **

I made an appointment only because they sent me a card offering a $50 gift card if I came in for a free exam. I confirmed the appointment a few days prior and again, confirmed I'd receive a $50 gift card, no purchase obligation. When I arrived, I wasn't in their system. They apologized and mentioned system issues. I finally did paperwork manually and about 40 minutes after I arrived was ushered in for the exam. First, the tech is NOT an audiologist. Second, I had issues with the earpieces rustling against my clothing and causing distracting noises. The tech assured ear pieces are better/more effective that head phones (contradictory to information given to me by an audiologist). And third, I had an issue with my ears six years ago and was told by an ENT that there was minor nerve damage that might heal over time. The tech told me that nerve damage in the ear can never heal.

Went to Miracle Ear after receiving an offer in the mail for $999 hearing aids with free hearing test. After hearing test, saleswoman told me that I could not use the $999 hearing aids with my hearing, and only offered me their best $10,000 pair (Bait and switch). She then told me she could offer me this ridiculously priced pair for only $6,525.00. Imagine that! Everyone else has superior hearing aids for less than this.

I purchased hearing aids 5 years ago from Wallingford, CT Miracle Ear. I spent 5K of my retirement savings on them. After 3 years they become obsolete and I could not even upgrade them. I was pressured at each visit to purchase new ones at 6K lowest price. I then had one damaged by my dog and was told to purchase one new different one would cost 2-6k for just one!! I immediately went to Costco and even their hearing test is better and they have a camera to look into the ear canal. I was told I had a huge ball of wax in one ear that could have impacted my hearing. I had been to Miracle ear 3 weeks prior and they never saw it. I am soo happy to purchase my new hearing aids at Costco and couldn't be happier with the app the customer service and help. Spending 1599. for my new ones!! I will tell everyone NOT to go to Miracle Ear!