Miracle-Ear Hearing Aids Reviews

I purchased hearing aids 5 years ago from Wallingford, CT Miracle Ear. I spent 5K of my retirement savings on them. After 3 years they become obsolete and I could not even upgrade them. I was pressured at each visit to purchase new ones at 6K lowest price. I then had one damaged by my dog and was told to purchase one new different one would cost 2-6k for just one!! I immediately went to Costco and even their hearing test is better and they have a camera to look into the ear canal. I was told I had a huge ball of wax in one ear that could have impacted my hearing. I had been to Miracle ear 3 weeks prior and they never saw it. I am soo happy to purchase my new hearing aids at Costco and couldn't be happier with the app the customer service and help. Spending 1599. for my new ones!! I will tell everyone NOT to go to Miracle Ear!

In March 2025 I purchased a Miracle Ear solution for several thousand dollars to improve my hearing. The initial results were positive and initially, I was satisfied. Then there have been occasions when I thought the audio was not as good as when I first received them and the fit in one ear was slightly uncomfortable. I tried to make an appointment and spent an hours on the phone being bounced from a call center to a store and then the store bounced me back to the call center. I was assured that I could go to any Miracle Ear store as I live in multiple locations.

This is written from the perspective of the wife- not the husband who wears the hearing aids, but I have been to every single appointment and have been living with the ups and downs of these hearing aids. We should have done more research before choosing Miracle Ear. These hearing aids are much more expensive than comparable hearing aids. We paid over $5,000 for hearing aids that still leave my husband sitting alone in crowds as they don't filter out enough background noise to allow him to hear a conversation. We have brought this up multiple times at appointments and the seller makes adjustments on his computer, but has no way of testing to see if that helped. So, we are out in public again, and things are not much better. We paid over $5,000.00 for these hearing aids- they should filter out enough background noise so my husband can carry on a conversation in a restaurant.

They are ok but that is about it. They do what they say but I don't use them. I have a little bit of a problem hearing high pitches. The lady that was helping me told me to see a hearing doctor. The way I see it is that is why I went to her.

I paid for my hearing aid upfront and when my insurance company paid my claim, it still took months for them to refund me. They say the hearing aid works for tinnitus but it doesn’t. I wouldn’t recommend this product.

We are 70. We bought 3 sets of hearing aids. Starting at $6000. Ended up close to $8.000. They mostly break down. So much. They gave an updated pair. Even worse. There are these 10 cent wires. Never in stock. We were told the “manager”. Won’t keep them in store. It’s 7 phone calls and 3 weeks later no wires. I called main number. A Noel answered. Yawning. And didn’t care. She sent me to Natick office. I asked, "can you find out if they gave the wire we need?" she transfers me. They aren’t even open yet this company should be ashamed. Terrible product and worse customer service. We are going elsewhere

Total scam!! Was told after the test that I didn’t qualify for the gift card because my hearing was fine! They said that was in very fine print but I still have not found it! They were pretty smug about the whole thing and didn’t offer any apologies for wasting my time to get there!

The hearing tests seemed thorough and resulted in the my left ear at 85% and the right at 96%. The tech who did the tests was very pleasant and efficient. Then I went in to visit what turned out to be the salesman. He rubbed me up the wrong way really when I reacted that to correct my hearing which is only affected in a crowd where there is background noise was going to be $4-5000 for a pair. I just said I cannot afford that he said we do payment plans. I said I may just like to try some way lower cost like the Apple Earpods 2.0. He seemed not have heard of them. I said his costs were way to high. He seemed to think I was a socialist because he kept on about the UK Socialist health care and did not like it when I corrected him. I never got a receipt and he kept my test chart.

My wife and I are caretakers of my father-in-law. My father-in-law was going to purchase a Miracle Ear hearing aid, and after spending all the time to take the test, etc, only then did they give you the price. They could give you a general idea up front. The hearing was outrageously expensive $10,000. We told them, "No thank you," but they keep calm and leaving messages over and over, and this has been going on for a year and a half. I'm going to report this to the Consumer Affairs and Better Business Bureau and the FTC. No means no, but these people keep harassing my father-in-law, sometimes waking him up from his nap. We have called up and asked them to stop. They say that they will, but it continues. If you even consider them is a possibility be ready for the phone calls--they make telemarketers look like a God-send.

I have been a Miracle Client since 2018. I go to the Middletown RI store and have enjoyed good service from all of the staff. My recent visit today 8/15/25 was remarkable. I have not been able to hear for the past couple of weeks. My hearing aids didn't seem to be holding a charge. I saw Joseph ** today. He was absolutely wonderful. He spent a lot of time with me cleaning and teaching me how to clean them properly, as well as the chargers. Because of his knowledge, kindness and respect for me I walked out with my hearing restored. Most company representatives would have just tried to sell me new hearing aids. Great job Joe. Many thanks Barbara **

I had a visit recently at the local office in Nashua, NH. I was not told that this was going to be a sales pitch to try and get me to buy a new set of hearing aids. I currently have a pair that I purchased about 3.5 years ago that are working fine and were very expensive. Although I did not know at the time, apparently one of the people running the visit was Christy (not sure of the spelling) one of the Franchise Owners at this location. Her demeanor throughout this visit was terrible! She lied to me about the extended warranty that I had purchased back in November saying it did not cover all the parts of the hearing aid. She then tried to rig a test to show that the hearing aid that I had purchased from her location for over $6 was basically worthless.

My last set of hearing aids from Miracle Ear, now located on Copperfield Dr, Montgomery AL, was purchased 3 years ago. The cost exceeded $6,000. Within months of the purchase, problems began to occur. The problems consisted of defective product and one hearing aid drained its batteries faster than the other. The same problems continue to exist. I can not count the numerous times I've been inconvenienced and frustrated by having been told the faulty one has been either fixed or replaced with a new one--BLAH$$$...

Office lady is rude! Business knew my husband had primary and secondary insurance and indicated they would submit all paperwork for reimbursement. Now office lady is claiming it's not her job and we need to figure it out. Called our insurance who claims it is her job. Still waiting for her to send us the correct paperwork so we can try to submit it ourselves. She is now not responding to emails or phone calls. Terrible horrible service at this location.

My initial appointment with Miracle Ear was 3/31/25 in their Ponte Vedra Beach, FL location. I was tested and hearing aid pricing was discussed by their agent. Total price was $10,269.95 but a special was still in effect for a couple of days at $6,519.95 and that is what I was to pay that day. A loaner pair was fitted while they ordered the color I wanted. I realized then that the higher pricing was just a sales tactic to make a sale. I presented my credit card for payment and my card was charged before I received the slip to sign. I noticed that my credit card was charged $65,199.50. I told the front desk lady that she made an error and her initial comment was “well American Express accepted it”. She then ran a credit though and corrected the mistake.

On my second Miracle Ear set, First one were problematic, told sorry the second pair will meet your needs, so I bought, failed within the first 60 days, sent in for defective. Long story short - been repaired 9 times in 3 years, sent in for new pair before warranty ended! Lasted 67 days. Now fighting for a 90 day warranty on last fix, been repaired 3 times in 45 days. Please email me if you have any doubts.

It is a perfect place. Both girls were awesome. A clean and beautiful place. They give you the explanation require step by step. I would go every time, knowing they are the best. That was a very wonderful experience and I felt very quiet and satisfied with the exam and the results.

IF product is so great, WHY use questionable marketing? — Uses OLD mailing lists: — have gotten mailing from this company & others, to residents who had not lived here for over 11 years!! It COSTS the company, & the planet. POOR ETHICS: — I notified company to CEASE & DESIST mailings to dead resident, a year ago, yet they persist. — No return name or address on mailing (dishonest-hides who the sender is, & it has the look of a bill); — LONG Before that, we asked them multiple times to remove named resident from their mail lists, because that one got them from VA. SERIOUSLY?! WHERE do they get their mailing lists!? WHY HARASS FAMILIES OF DEAD PERSONS, OR LONG-GONE RESIDENTS?!?

I have visited Lacey Miracle-Ear on so very many occasions. Each time I am very impressed with my treatment, from the greeting I receive when I enter the office to the care I receive from Gene. I wholeheartedly recommend the people at this office location, their care, their caring, and their expertise.

Redlands, CA and your main office will not take complaints! Ne Share or mecher, goes by Cher, would not let me file a complaint and hung up on me! Considering the outrageous prices Miracle-Ear charges and bills continuously your insurance for any and everything they can-mind you they are not even medically certified or any kind of hearing specialists. Only sales people in those offices, They should be providing some customer service!

I got my hearing aids approx. 8 months ago. Went back on almost a weekly basis with nothing ever being positive. I have worn hearing aids for 10+ years. I did the payment plan and paid them off in 6 months. Was told today that there is no refund because it was past 60 days. It doesn't matter that I went back on a weekly basis to try to get things changed so I could hear. Finally they would have me come back in 2-3 weeks. They never could get them to work for me. Now that the 60 days is over I can't get any money back. SUPPOSEDLY the owner of Miracle Ear is going to call me today. But I am betting I will be out over $7,000. I WOULD BE VERY CAREFUL IF YOU ARE THINKING ABOUT THIS COMPANY. I won't even give them 1 star in the ratings. My email is ** if anyone wants to contact me.

Do not buy these hearing aids! Worse customer service there is! At the local Burlington NC office. Got new hearing aids because they lost mine that was sent out for new batteries. The tag team didn't even test them to see if I could hear out of them. She didn't walk out in the hall and speak like the previous Tech had always done. And then she turned around and called me a liar about some of the things that Patty the district manager had told me. Please do not use Miracle-Ear at all.

The Bluetooth override my hands free Bluetooth in My car. Cannot connect to car with hearing aids in my ear and can not use speaker phone on my phone, cuts the call short and hangs up on who I am talking to and they can not call back. It goes to voicemail and I can't call out till I take hearing aids out of my ear in their case so phone Bluetooth don't pick them up. Now I have to take everything out of my car and my phone reboot my phone and then I can reinstall everything. So that bonehead thinks I am completely stupid because I know he has control of the hearing aids and I'll bet he turned the Bluetooth off to my hearing aids.

This is a great product when it works. My left one continually cut out, so ME sent them in for repair. Great customer service. They come back and one of them falls apart and it's stuck in my ear. I had to call a friend to have it removed. How embarrassing, especially when no one knew i wore these. Thanks Miracle Ear for outing me. I spend many, many thousands of dollars on these things and believe me miracle ear is going to get an EARFUL from me tomorrow. I would gladly throw these back in their faces. Oh and music thru these? Totally sucks. Buy Apple or Bose if you want to appreciate music not these. Now I am stuck with these and unhappy.... Think carefully.

I got an invitation in the mail to book an appointment for a MIRACLE EAR hearing evaluation. The invitation said that after the evaluation I would receive a $50.00 debit card. After the appointment I was told there was good news and bad news! The good news is that although I had some hearing loss, it was not bad enough to need a hearing aid! The bad news was that I would not be getting the $50.00 debit card promised! The agent said that to get the promised $50.00 I had to have hearing loss! I told him that he said I had hearing loss! He said it was not bad enough for me to qualify for the promised $50.00! I complained and the regional Director called and said it was a mistake and he would have the promised $50.00 debit card sent to me. That was 2 months ago! I called again and they apologized and said it would be sent to me. Still nothing! Moral of the story; Miracle Ear is deceptive and unreliable!

I went to local Miracle Ear. I had Audrey and front desk lady Angie. They made me feel so much better. I am 85 losing my hearing. Audrey worked with me. I can now hear TV and hear people clearly and understand better. So thankful for Granbury Miracle Ear TX.

Purchased Miracle-Ear hearing aids [M.E.h.a.'s] Jan 3, 2023, have had continual problems. They promised service but had to drive to their office 10 miles away each time- Every few weeks/months-- But their 'fixes'/'adjustments' & a replacement never lasted. I hoped at least the replacement would last, but no. I'd given up on office visits since they were pointless, took time & trouble w/ NO lasting results. My complaints had been directly to the office-- App 20 over 2 yrs. I've been wearing only the best one for many weeks but it shuts off during the day, though I charge & clean them regularly. The h.a.'s have been a source of headaches, problems, arguments that they were supposed to solve. I can't depend on them, to the point of possible accident/injury/break-in.

YVONNE in the So. Windsor, CT location is a very concerned, helpful and knowledgeable person. The service and products we've received from Miracle Ear have been life changing for my wife. Yvonne has gone above and beyond what anyone could ask for. She really cares for her clients. We would highly recommend Miracle Ear in So. Windsor, CT and Yvonne for anyone who needs hearing aids

Kim ** is a very friendly professional who knows her job and will work until you are satisfied. Was quite pleased with my session with her. She answered all my questions most satisfactorily. She gave me all the time I needed.

Found them to be pushy in their sales approach. Office manager has “CDS” issues. “Clean desk syndrome.” This manager will just keep contacting you or at least try to with the smallest of issues, getting way too involved with your business. Sorry I got involved with them. Too overpriced and not really hearing better.

Honestly I would give a zero star if I could. I'm not sure how they stay open. Seemed like nobody knew what was going on. Ran late on my appointment and the manager was very emotional and scatterbrained.

I have been wearing Miracle Ear hearing aids for years, but I didn't like the last pair I bought, and they kept trying to fix them. Then the contract expired, so I am stuck with hearing aids that don't work. It has now been over one year, and I still hate them.

Beware of unqualified personnel selling you new aids. We did not know she was only “HEARING INSTRUMENT SPECIALIST INTERN" when we purchased. We knew we had 30 days by contract to return if aids didn’t work. That’s when the paid $9190. Nightmare started. Upon our cancellation request, This person became angry, lied and threatened. We went to corporate but found this was a franchised store so had to go thru another channel.

I just went for an appointment. I received this deal in the mail. Get a free hearing test and get a 100.00 gift card. This is false advertising 'cause when I finished the testing he says, "You have to bring someone in plus have hearing loss before you qualify." Nowhere on paper does it say anything about this and when I called to make appointment no one said anything on qualifying for the gift card. WRONG for them to LIE.

THIEVES, CROOKS, SCAM ARTISTS. These are just a few of the polite words I can use to describe the employees at the North Attleboro location and their extremely deceptive business practices. I should have realized the warning signs when they wouldn’t accept the hearing test that I had done at my doctor's (ENT) office but amazingly their free test matched the test I already had done. Then the sales pitches started with the “this week only specials” and the “if you buy today we can discount this amount” and how great the company is and all of the benefits of purchasing through them… like lifetime adjustments and nationwide locations for service… but once I gave them my insurance information the $10,000 price tag dropped down to only a few hundred dollars. Then came the extra’s pitch for the extended warranties at $200 a year.

The testing, fitting and of course, paying for Miracle-ear hearing aids went relatively smoothly. It's the follow-up and administrative parts that quickly go off the rails. In my experience, the company operates very much apart from the franchises, as in one doesn't know what the other is doing. I received an email from M-e saying it was time for a follow up appt since my purchase 3 months prior. I followed the link and made, or thought I made an appt at the Durham NC M-e office. When the promised confirmation email didn't come, I attempted to call the Durham office directly. The receptionist/administrative person was abrupt, and so interruptive, I gave up and drove to the office to make the appt in person. Same receptionist/admin person finally, with some difficulty, made an appt for me with the free-lance audiologist. She gave me an appt card.

I really was kind of pushed into getting Miracle Ear hearing aids as they took over the previous business where I purchased Starkey aids, they refused to help me with my Starkey aids and I was too senile to check with another business so I bought an expensive pair (which I had to send in for repairs more than once which was covered with warranty. My warranty expired in August this year and just this week my right one won’t hold charge and of course they won’t do anything unless I buy a program for $271 a year to get them fixed! I dug out my old Starkeys, found a dealer in the area that cleaned them up and they work just fine, they are at least 10 years old!!! Don’t waste your money on Miracle Ear, they don’t even make them. They just put their name on them! Go Starkey!!!

You would think hearing properly out of the box (like many cheaper Hearing aids companies advertise) would be easy. It's not. Maybe for a small select group it would work. My Hearing issue is more complex. Almost normal at lower frequencies, and very bad at high frequencies. I bought the higher end aids from Miracle Ear. They were able to custom adjust them to fit my needs. They have multiple Bluetooth settings for phone, tv and streaming music. The app makes it easy and allows advanced area control for volume and tinnitus control. Great aids with only 2 real issues. They need cleaning (wax) every 6-8 weeks. AND they were very expensive. If you don't have at least $4k+ to spend, I'd recommend seeing an audiologist and getting a trial before you buy. You can pay less but the cheaper ones may not work properly for you. I would be leary of the out of the box, no exam needed hearing companies unless you can return them after a trial.

Thank you to Hannah & Dr **. They made me feel very comfortable. I was a little nervous to begin with. They made it seem very simple. I'm no longer nervous about hearing aids. Thank you both again.

I have had Oticon, as well as Miracle-Ear. Both are OK, but Miracle Ear's philosophy that they will still take care of you once your contract runs out is more attractive. I still have tinnitus but have been living with it for years. It was never brought up by the tech who worked with me. While both Oticon and Miracle Ear hearing aids are comparable, Miracle-Ear is considerably more expensive. In addition, my left ear canal is crooked and I have difficulty getting the in-ear part inserted. None of the techs have been any help with that. I guess I would conclude by saying that Miracle-Ear hearing aids are OK, but their service is much better than the service I got from Oticon.

First, let me start by saying life is hard enough, going deaf, just adds to it. I decided to go to Miracle-Ear because I received a discount card in the mail and my family had gotten tired of me saying huh. Of course, they did not have the advertised item, plus the "doctor" was no more than a used car salesman. I left there with a $7000.00 pair of hearing aids that are no better than a $300 pair I had bought online. The App is a joke and when I complained about it, they told me that I may need to change phone. They hurt my ears, even 3 months later. I'm not trying to get anyone to feel sorry for me or try helping me get my money back, it is too late and I know it. For you that read this, you need more than 30 days to know if hearing aids work for you. Also, sleep on it before buying them, you will thank yourself in the morning. I still say huh, but I hear all the background noise. Good Luck.