Miracle-Ear Hearing Aids Reviews

Only so nice till they find out your insurance can’t cover it, when I said I’m not going to commit to any payment plan before I discuss with my wife, dang near was shooed out the door. So nice in the beginning when they thought they’d get a nice commission out of me. Don’t care to remember his name, bald ** guy with the accent. Left so discouraged wasted a pto to be treated like crap. “Hearing loss is the invisible disability and I feel you” my butt.

My wife and I received a flier in the mail that offered a $50 card if we would get a hearing test by this company. I have had Tinnitus in both ears for many years and know that I have lost significant ability to hear sounds. I had the test and it was determined that I have indeed lost significant loss to hear mid to higher pitched sounds in both ears, but much more in one side. Not enough to require hearing aids, yet. My wife asked about the gift card and the Doctor showed us on the flier where it says that I have to have lost some of my hearing but that I do not qualify for the gift offered. WHAT A SCAM!!!

I purchased my Miracle-Ear hearings that were AI generated to be the best for over $5000.00 in September of 2024. They were very difficult to set up to hear plainly. My left eat aide died in December 2025 and had to have it sent off for repairs. Well end of February 2026 it died again. It's very hard to understand what people are saying due to that being my deaf ear. The only way to hear and understand TV is through the streamer so now another long wait for repairs. This shouldn't happen with the price you pay. I would like a new pair or better my money back.

Beware...When they shipped the product the receivers did not come in...After waiting almost a month still no receivers..After telling them to cancel the order...They miraculously appeared. They can not get them adjusted right and the batteries do not last more than 2 days.... They do care.

Staff was amazing. I had bought my husband a pair of "hearing aids" off computer for Christmas. All they done was whistle. I stopped by without and appointment to ask questions and make an appointment. They happened to have a cancelation and saw us then. We walked out with a pair same day. The staff were very helpful and very accommodating. Best purchase I have made.

We received an advertisement in the mail for a pair of Miracle-Ear hearing aids for only $999 if we called right away. Of course, when we answered the advertisement, and after my husband was tested, we were told that those $999 hearing aids would not help him, as his hearing was too far gone. The only pair that he was offered was the $10,000 deluxe pair of hearing aids. (bait and switch) They did offer us a reduced price of $6500 for the pair if we purchased right away. I would be willing to bet that all Miracle Ear franchises do this. We took the chance and purchased these expensive hearing aids, but my husband has had nothing but trouble with them. The left hearing aid makes absolutely no difference whether it is in or out. The right hearing aid does help somewhat. But if the volume is turned up from midrange, the sound gets an echo and distortion sound.

I have had a pair of Miracle hearing aids for three years. They are the worst investment I ever made. I spent 7600.00 on them and they never could get them to work. I have had numerous people from Miracle Ear try to get them to work. They would not take them back or try another pair. They wanted me to buy another pair. Do not be fooled by the hype they tell you. Save your money.

I have been a customer at the Springfield, MO location for several years now and have been very pleased with the service and care that Justin and Mary have provided. They have managed to make me comfortable and confident in the product and make sure I'm informed of the product capability all while maintaining a professional attitude. Thank you for hiring staff such as this. They are an asset to the Miracle Ear organization.

The experience I had at Miracle-Ear was the best experience I've had. I have been to other Miracle Ears in the state of California. They were very thorough in their explanations of what they were going to be doing and in what I would be going through. It was a pleasant experience and I hope to work with them on achieving my journey into better hearing. Thank you Monty and Harvey for making this a pleasant experience for my husband Johnny.

Myself and my husband received a free hearing test at the 479 Turner McCall Boulevard Northeast Rome Georgia location and ** waited on us. She was so thorough with her explanation of how the test was performed and the results and it was just an amazing experience myself. I need hearing aids but cannot afford them at the this time. My husband is on the cusp so he has time to wait before he gets his but ** was so personable we were just extremely satisfied with the experience that we had with **. Give her big praises. Thank you for the good service. Keep it up.

I had the best experience at Miracle Ear in Twin falls. First off I was about 5 minutes late but I didn't get a hard time and the receptionist was kind and professional. My hearing test went well and when I had a question Mr. ** put me back in the booth and checked every over again so that the question was answered. He was kind and patient with my questions and did a good job of explaining the test results. I will continue to use Miracle Ear and I hope you do too.

I need hearing aids. I am trying to choose one. So I decided to try Miracle-Ear. I had the worst experience with a company in 75 years. Sorry, with that attitude, I will never get Miracle-Ear. How can they provide me with support for 3 years after I buy it?

I was sold my hearing aids 5-28-2025. I've had nothing but trouble since. If I would have gone back every time, I would have been there a couple time a month. This is costing time and money. My last appointment was12-22-2025. I complained about how much I hated everything about them. Size and hearing cutting out when talking on the phone. I was told after they put 2 new microphones on the hearing aids there was nothing else could do. I would not recommend Miracle-Ear to my worst enemy.

First let me say **, the current person running the 8101 NE Pkwy Dr Ste G2 Vancouver WA location is so pathetic as to post a 5-star Google Review rating for himself/this business. All in an effort to raise the average star ratings for this location. What a LOSER. Have been a client for over 15 yrs. VERY UNFORTUNATELY in Summer/Fall of 2024 this place lost one of the nicest, most personable human beings this business ever had. He had excellent people skills, NEVER made you wait, made you feel your appt. was all about YOU, spent time getting to know his customers, and NEVER EVER rescheduled appt's. Sadly, he was mysteriously replaced by this young worthless and rude "**" who has absolutely no people skills, worst customer service ever, and frequently reschedules appts. and always on short notice (eg day or two before appt.) for no good reasons.

I purchased their top of the line $9000 discreet in the ear type hearing aid and after owning them for 4 years consider them useless. My daughter swears I hear better without them. I go to the scheduled Miracle Ear checkups and state my case, they make adjustments and still I'm asking people to repeat themselves, it's maddening. I wouldn't recommend these to anyone. The reason I used Miracle Ear at all was because my insurance doesn't recognize other hearing aid companies. I'm definitely going outta network for my next hearing aids.

My husband's DOT Physical required him to have hearing aids. We went with Miracle-Ear expecting great service especially for the high cost. The in person testing was great. Dealing with the company Miracle Ear has been a huge disappointment. He needed these to become employed and we were told at most a week to arrive. Now it's been a week and a half and they haven't even been shipped!! Called the local office and the national office and we were told by both "Oh... well sometimes it takes 2 weeks and then they have to charge 12 hours and then you need an appointment." Due to this lack of communication of timing and delivery by Miracle Ear, my husband's company is not accepting his position. Merry Christmas to us. :(

I upgraded my ME aids in 2023 to the Bliss model. They worked great, but now in 2025 I am having difficulty with Bluetooth connectivity. My aids have frequently lost Bluetooth during phone calls and the volume does not seem to increase/decrease as it should when I reset. Now I cannot get my aids to pair at all. I have an Android phone and the process of pairing the aids is quite involved. Irritatingly so. I think I am reasonably technology capable, but ME needs to simplify the process for using their app. My ME office support is FANTASTIC, but when the national corporate office can't provide devices that function for more than 2 years and can't provide online solutions to their own devices, what are we to do? If they cannot readily fix my problems in my upcoming visit, I'm not sure I'll seek another solution with Miracle Ear. The market is flooded with devices at much lower costs, so I will investigate my options.

Do not buy! The first tech told me my hearing aid would work with my iPhone, the box it came in even says compatible to iPhone. It is not. I have no way of controlling volume. After several trips to get it to work properly it still does not. I can’t use it after paying $3000 for one. The second tech really tried hard to help me after the first tech was fired for telling people lies. I feel I was taken advantage of because of being elderly! BEWARE!!!! I emailed the CEO but no response. The tech said they will not refund my money.

As long as I was doing what he wanted me to do according to his graphs which was ordering hearing aids and I went ahead and did it. I don’t know why I didn’t need them. I decided not to take them and he got nasty with me because he had grass and he knew I needed them so I told him I wasn’t gonna back down. I did not want them so he refunded all my money except for $800. It cost me $800 not to get the hearing aids and he wasn’t nice. When I left, I said, "Have a nice day," and he wouldn’t even speak to me.

The staff in the Douglasville office is amazing. Miss Stephanie Miracle, your representative is a magazine. She is very attentive and very confident in her job. She is an amazing person and does an amazing job and the office manager Miss Erica is an amazing young lady hers that she's very attentive to your needs and does an amazing job being an office manager. She is very well coordinated and very knowledgeable of the products they have there. These 2 make an amazing team for this office. They have my high street guards. I'm looking forward to seeing them again. For my future needs, thank you. Sincerely Edward **

I made an appointment only because they sent me a card offering a $50 gift card if I came in for a free exam. I confirmed the appointment a few days prior and again, confirmed I'd receive a $50 gift card, no purchase obligation. When I arrived, I wasn't in their system. They apologized and mentioned system issues. I finally did paperwork manually and about 40 minutes after I arrived was ushered in for the exam. First, the tech is NOT an audiologist. Second, I had issues with the earpieces rustling against my clothing and causing distracting noises. The tech assured ear pieces are better/more effective that head phones (contradictory to information given to me by an audiologist). And third, I had an issue with my ears six years ago and was told by an ENT that there was minor nerve damage that might heal over time. The tech told me that nerve damage in the ear can never heal.

Went to Miracle Ear after receiving an offer in the mail for $999 hearing aids with free hearing test. After hearing test, saleswoman told me that I could not use the $999 hearing aids with my hearing, and only offered me their best $10,000 pair (Bait and switch). She then told me she could offer me this ridiculously priced pair for only $6,525.00. Imagine that! Everyone else has superior hearing aids for less than this.

I purchased hearing aids 5 years ago from Wallingford, CT Miracle Ear. I spent 5K of my retirement savings on them. After 3 years they become obsolete and I could not even upgrade them. I was pressured at each visit to purchase new ones at 6K lowest price. I then had one damaged by my dog and was told to purchase one new different one would cost 2-6k for just one!! I immediately went to Costco and even their hearing test is better and they have a camera to look into the ear canal. I was told I had a huge ball of wax in one ear that could have impacted my hearing. I had been to Miracle ear 3 weeks prior and they never saw it. I am soo happy to purchase my new hearing aids at Costco and couldn't be happier with the app the customer service and help. Spending 1599. for my new ones!! I will tell everyone NOT to go to Miracle Ear!

In March 2025 I purchased a Miracle Ear solution for several thousand dollars to improve my hearing. The initial results were positive and initially, I was satisfied. Then there have been occasions when I thought the audio was not as good as when I first received them and the fit in one ear was slightly uncomfortable. I tried to make an appointment and spent an hours on the phone being bounced from a call center to a store and then the store bounced me back to the call center. I was assured that I could go to any Miracle Ear store as I live in multiple locations.

This is written from the perspective of the wife- not the husband who wears the hearing aids, but I have been to every single appointment and have been living with the ups and downs of these hearing aids. We should have done more research before choosing Miracle Ear. These hearing aids are much more expensive than comparable hearing aids. We paid over $5,000 for hearing aids that still leave my husband sitting alone in crowds as they don't filter out enough background noise to allow him to hear a conversation. We have brought this up multiple times at appointments and the seller makes adjustments on his computer, but has no way of testing to see if that helped. So, we are out in public again, and things are not much better. We paid over $5,000.00 for these hearing aids- they should filter out enough background noise so my husband can carry on a conversation in a restaurant.

They are ok but that is about it. They do what they say but I don't use them. I have a little bit of a problem hearing high pitches. The lady that was helping me told me to see a hearing doctor. The way I see it is that is why I went to her.

I paid for my hearing aid upfront and when my insurance company paid my claim, it still took months for them to refund me. They say the hearing aid works for tinnitus but it doesn’t. I wouldn’t recommend this product.

We are 70. We bought 3 sets of hearing aids. Starting at $6000. Ended up close to $8.000. They mostly break down. So much. They gave an updated pair. Even worse. There are these 10 cent wires. Never in stock. We were told the “manager”. Won’t keep them in store. It’s 7 phone calls and 3 weeks later no wires. I called main number. A Noel answered. Yawning. And didn’t care. She sent me to Natick office. I asked, "can you find out if they gave the wire we need?" she transfers me. They aren’t even open yet this company should be ashamed. Terrible product and worse customer service. We are going elsewhere

Total scam!! Was told after the test that I didn’t qualify for the gift card because my hearing was fine! They said that was in very fine print but I still have not found it! They were pretty smug about the whole thing and didn’t offer any apologies for wasting my time to get there!

The hearing tests seemed thorough and resulted in the my left ear at 85% and the right at 96%. The tech who did the tests was very pleasant and efficient. Then I went in to visit what turned out to be the salesman. He rubbed me up the wrong way really when I reacted that to correct my hearing which is only affected in a crowd where there is background noise was going to be $4-5000 for a pair. I just said I cannot afford that he said we do payment plans. I said I may just like to try some way lower cost like the Apple Earpods 2.0. He seemed not have heard of them. I said his costs were way to high. He seemed to think I was a socialist because he kept on about the UK Socialist health care and did not like it when I corrected him. I never got a receipt and he kept my test chart.