hear.com Reviews

I had very good interactions with the Hear.com consultants and I got one of their most expensive hearing aids because it was less visible. The hearing aids have improved my life though I've spent almost $6,000 on them. Hear.com has partnered with a company in Tampa where I live and one of the things I asked them when I got the hearing aids was if I need the insurance policy to cover it. They told me that everything is guaranteed for three years even if I lose them since it was part of the package. Then, one of the hearing aids got ruined and they're telling me that they weren't insured. I live next to the water and I'm on a boat all the time. I don’t want to fall off and be in the water and not be insured. I'm very dissatisfied right now and I'm in a battle with them trying to figure out who's gonna get me my new hearing aids because they don't want to replace them.

I've been wearing hearing aids for many, many years and this is the first experience I've had with Hear.com. The woman I dealt with was very competent, friendly and has good business manner. Everything worked out according to the schedule. I have the hearing aids and am working with them and will see how these go.

I contacted Hear.com and they sent me to a good doctor. I got a Siemens hearing aid that's almost invisible. The hearing aids are good but can be better because sometimes I hear good with them and sometimes I try to understand something and I cannot.

I got the ReSound hearing aid from Hear.com as it was the style recommended to me and I had no problems with it. It was an A plus with the customer consultant as well. It was a wonderful experience overall with Hear.com and I’ve recommended them to somebody else.

I was having a hearing problem, and I went to an audiologist and we had a very big personality conflict. So, I was not going back there. I went and had my ears tested by an eye, ear, nose and throat specialist and he said allergies. Allergies don't always cause hearing loss to the extent that I had. So when I saw Hear.com through my iPad, I went and it was absolutely the most wonderful thing. The audiologist knew what she was doing and did an excellent job. They fit me with hearing aids and I love them.

I got hearing aids from Hear.com because I needed them for work. They're fine and I had a good experience. Also, they sent me a Christmas gift of batteries. It was a nice gesture but they sent me the wrong size.

I thought their price would be a little bit cheaper but I guess that's normal for hearing aids. Other than that I had a real good experience with the customer consultant of Hear.com.

I made my purchase 4 months ago. Browsing through their website was fine and working with the sales rep was a good experience. I would recommend Hear.com to a friend.

Hear.com talked to me about the all in the ear hearing aid. I was then sent to Lori's business and the hearing aid I got was fine and it's placed in the ear but it's still visible. Since using the hearing aid, I can hear people talking to me, even in the car. Before, I could never do that. But I don’t like the hearing aid person I was dealing with. Her name was Lori but she was helpful and knew what she was doing as far as the hearing aid part. However, after she lost her front assistant Shelly, she had no idea what the stuff that Shelly was doing for her. And it took two hours the last time we were in her shop and she fired on everybody that went in the shop because she was so far behind. Then there was another guy who came in and wasn't on an appointment. I didn't know how long he had to sit and wait because our hearing aids weren't done yet that time.

I've been bugged to get hearing aids and my experience with Hear.com has been good. I hear a little bit better with it and it's helped me but sometimes I could not hear my wife. I've had the hearing aids adjusted for different frequencies and higher pitches and that has helped me immensely. But I need to go back in the shop because three times now, the left hearing aid has shut off and started back up. And it's not consistent. It's been like this for one and a half month months. I told Hear.com about it one time and they're wondering what it might be. I told them I'd just continue using it but now it hasn't acted up. And I get a certain tone in my ear when I put the battery in.

I got one hearing aid from Hear.com, it's on my left ear. I went to a number of different places to get it. There's the Hear.com, the loan place that I bought the thing through and the actual doctor that I went to. They all kind of connected in some fashion and it all worked out. The rep I worked with was awesome. I called her a couple of times about the billing and the doctor and she knew all her stuff. She helped a whole lot.

Hear.com advertised that they would give an ear examination and see whether hearing aids are needed or not. The audiologist was excellent and knew what she was doing. Their reps were very good, too. If I have a problem, I call up and they tell me to come right down. I'm happy that I'm dealing with them.

I filled out Hear.com's questionnaire online and they contacted me. They referred me to a doctor and I've had no troubles. However, I had to change my hearing aid since the first one that I got wasn't doing what I wanted. But I have no complaints with my new one. And while I didn't notice a huge difference in using it, my family told me there's a big difference because I'm not asking them, "What? Huh? What did you say?" all the time. The fact that I didn't notice it is a good thing, but other people noticing is even a better thing. I just went about my normal life and it blended right in.

Everything went smooth with my experience with Hear.com. Their consultant was good and he did everything he said he would.

When I worked at Boeing, I worked in a shop for about 10 years. And with all that noise, I began to lose my hearing. Hear.com did a great job. They referred me to somebody, and that specialist was really good to work with. I can hear a lot better than I did before. Now, I can hear people's conversations from a distance.

I hear better with the product I bought from Hear.com. Their consultant, audiologist, and the hearing test team were all excellent. I just need to make it work and everything’s fine. I would recommend them.

I got over-the-ear hearing aids from Hear.com. The rep who assisted me was very helpful and considerate. She always responded to any inquiry promptly and had the information available. The company saved me a little under 2,000 on the retail process of the hearing devices. If I'd gone to a hearing specialist, the hearing aids would have cost a little over $6,000. I paid about $400 to $800 to them and it still included the hearing expert's services. They've contracted with retail hearing services to perform the same work for less than they usually do. I got the hearing aids in about a week which was fast. The experience with them has been reassuring and entirely pleasant.

I got my Siemens hearing aids a couple of months ago from Hear.com and their customer service was excellent. My customer consultant, Amber, would always touch base with me every time she knew I had an appointment. She was very good to deal with. She made herself available at odd hours because of the hours that I work. My only disappointment is that I have a 45-day complete money back guarantee. About two weeks after that expired, I found out that I actually have hearing aid insurance. I had paid full-price and I could have saved about $1000. If I’d been in the 45-day period, I would’ve simply returned my hearing aid. And then my insurance covers about six or seven different brands. It did not cover the brand that I got. Given that I’ve never worn one before, it didn’t matter to me which brand I got. But that isn’t necessarily an issue with Hear.com.

My left hearing aids fell out. It's been lost and this has been close to two months at this point. I contacted Hear.com right away. I bought my set from Alex and I was told to pick my hearing aids up at HearUSA. They were extremely nice and efficient. They were very good. But, to this point, I still don't have the left one. Alex never called me back. I also talked to a lady named Dianne. She got permission of the supervisor to replace it for $250 and when I called back, nobody knew anything. Everything was set up with HearUSA, and then I got a call where they said they didn't have the credit card number. Well, they had one on file. I know they did because I gave them one when I bought this set. They've wasted four days at this point.

I saw an ad for Hear.com hearing aids on the phone so I called them and everything was good. The doctor they recommended was very good. I then got a hearing aid that hangs outside the machine, with the wire that goes in the ear all the way to the canal, and now, I can hear people who walk around me. I walk all day long and I'm around many people so it helped a lot. But the problem is that the battery runs out too fast and sometimes I don't have time to keep changing the battery. Sometimes it's working few minutes and then ran out the day I'm working. Still, I've had a very good experience with Hear.com.

Hear.com's customer consultant was very good and I liked her a lot. Hearing my tv was my big problem before but with the hearing aids I can hear it now.

The representative in Florida was really good and the financing worked for me. There was no way that I was going to get a cheap pair of hearing aids and go without financing, so it all worked out pretty good with Hear.com. I talked to the customer consultant a number of times over the phone, and he set me up with an audiologist in Godfrey, Illinois. I spent a lot of money for my hearing aids, but the product I got works great.

I was very satisfied with Hear.com's rep. Sebastian was the fellow that I talked to and he's very courteous and helpful. The price that I paid for the hearing aids was significantly less than what I had before but they are not of the same class. I got them in two weeks. Overall, I'm pleasantly surprised. I've never dealt through the internet or over the phone to buy something like that and I was very happy with it. If someone asks me who’s considering hearing aids, I would recommend Hear.

As of now I’m using their hearing aid and so far it's all good.

The Hear.com people I've dealt with were great. But then the hearing aids weren't actually able to do some of the things I needed them to do, which no one seemed to know at that time. The hearing aids don't have the connectivity that I was expecting for the price that we were looking at so I'm in the process of returning. There was really nothing problematic except we didn't find the right product.

This is the first time I got hearing aids and the Hear.com customer consultant did a good job. Most of my contact was from a local provider and she handled everything. My experience with the company was fine.

Initially, a rep from Hear.com called me, and I had no problem with her. However, I wasn't happy with the office people where I went. I set up an appointment to have the hearing test and didn't like the attitude of the rep on the phone. She sends me the comment, "You know our hours. You knew them before you signed up." They're only open around 8:30 to 5:00 and I had a very hard time getting there at that time. Then it took me a long time to order the hearing aids, and I had problems when I got them.

The people at Hear.com were very nice and my experience with the hearing aids I got from them has been good. But last weekend, one of the hearing aids went completely out and they said I had to wait. I called the place where I got it and they told me that I have to change the chip once every two or three months. I had the little chip changed and now, the hearing aids are working okay. But I wanted to ask them regarding the batteries for a year which they told me when I was making the deal that they were going to send to me.

I was searching online and found that Hear.com is good. I had a very good experience with their customer service. I like that it was easy and they kept in touch very well.

I've worked with Hear.com for a couple of months now. The audiologist was great. I really liked her. Their reps were really good as well, and I had no issues with them.

They’ve all been really excellent and helpful at Hear.com and I'm very happy with them. I’d definitely recommend them. I have the hearing aid that goes in the ear canal and having a hearing aid really helped a great deal.

I'm doing well with my hearing aids from Hear.com and it's been great. I'm very satisfied. I went with the smallest behind-the-ear style. There were about four types that were recommended to me based on my hearing characteristics and I chose the one that was the most advanced and consequently the most expensive. I've had a number of appointments with them and I'm getting very close to my hearing prescription. I'm hearing much better now and I'm very comfortable with my hearing aids. In fact, I've even gone to bed a few times with these things and then realized that I had these on when I got to bed. Craig from Hear.com has been in contact with me to see how I'm doing and to ask if he can provide any further help. But the real asset here has been a guy named Don at Modern Hearing Solutions in Powell, Wyoming who personifies my experience with Hear.com. He has been absolutely terrific.

I haven't been wearing the hearing aids I got from Hear.com much as I'm lazy about putting on the aids. They itch me and I can't get the right one in. It doesn't want to stay in and I'm always having to pat it to see if it's up there. I don't want to lose them and I think it needs some adjusting. The wire is too short or too long and it doesn't fit snugly. I'm sure the hearing aids are good except that one that I'm having trouble with. Also, I still can't catch a lot of conversation that I was hoping that I would be able to but I know it's not going to be 100% and I understand that.

My Hear.com hearing aids are working fine. Now, I hear a little better. It's not perfect but it's helping. Their place is really close to where I live and I had a great experience with the customer consultant. The process was very easy and they did it all quickly, too. I would definitely recommend them.

I called Hear.com and spoke to Nicole and she's fantastic. I would recommend Hear.com.

Awesome. I'm hearing a lot better with my hearing aids from Hear.com. I'm still getting used to them with a little tweaking here and there, but all in all, they're very good and I'm very pleased with them. I would recommend Hear.com to anyone.

My wife has been on me for a couple of years about getting hearing aids. My sister ended up getting hearing aids and she made recommendations for me, but I thought I'd try Hear.com. Their website was very simplified. The gentleman I spoke to was very knowledgeable and helpful. He gave me a lot of information to help me understand what the procedures were and what to expect. Also, what really got me was the 24-month free financing. Basically, it worked out good because I love these hearing aids that I got. I love the fact that I can control them with my iPhone. I've got several friends that I've made some recommendations to and have shown them the hearing aids and how the app worked on the phone. I've also actually lost one of my hearing aids and the app helped me find it which is just fantastic. I'm highly satisfied.

I've been using hearing aids for about 12 years and now I've got an over-the-ear from Hear.com. I've had a good experience with the Hear.com customer consultant. I was sent to a well-qualified audiology place where the rep showed me some hearing aids and recommended one. I talked to Gina at Hear.com and we talked about price. Their pricing is a little less than other hearing aids I've got in the past. It took 2-3 days before I got the aids. They treated me good and have come through with what they said they were gonna give me very responsively.

Hear.com's hearing aids are appealing. Their techs have been very good and very attentive. They've been very responsive to everything I've needed and very gracious in extending me a little bit of extra time to evaluate the device I was testing.

I've had a wonderful experience with Hear.com. I came across them when I was looking for a place that would do a free hearing test - a good one. And Hear.com provided that. Their customer consultant was unbelievably good. She was extremely in touch and helpful. With my hearing aids, I can hear my grandchildren talk and can listen to Pandora all day long. If I'm listening to the radio and a call comes through, the radio fades out. I get a ring and just hit a button to answer the call. I have the Bluetooth capability and it's really neat.

They've done a good job. I didn't have any problem going through their website and their customer consultant was great. I had good relationship with him.

The reps at Hear.com were pleasant to deal with but they're never specific about pricing. I was told that it would be one thing and they charged my credit card. Then, down the road, the insurance didn't pay as much as I thought they would. I said I'm not paying anymore and right now, I'm still not sure if the financial part has been squared away yet. Moreover, they would call me that the audiologist that I was referred to would give me the pricing while I never received it from them. It never seemed like I could get anything straight from Hear.com also, not even a good old email with real numbers in it, and it's disappointing that way.

I can hear better with the hearing aids from Hear.com. The one that pointed me in the direction I needed to go was the place where I got the hearing aids, Berks Hearing Specialist. Lathan, the sales rep, was very nice and I'm pleased with my experience. I would definitely recommend Hear.com.

The reps from Hear.com were great. The lady at the desk and the man I talked to were both very nice, knowledgeable, and helpful. However, the hearing aids don't do much for me. I got the $6,000 ones and the batteries are always dead. I tried them once, and didn't use it for about a week, then the batteries were dead. My wife also tells me my hearing isn't any better. I got friends that have $300 ones and they work perfect. I don't know what's wrong. The experience was good and I'm satisfied with the people that I worked with. However, the hearing aid just doesn't work out for me.

I had an excellent experience with Hear.com's customer consultant. She was very attentive to all my needs and was calm getting back to me. It was an all around great job. I would recommend them to anyone.

Hear.com's pricing was good and the doctor was very kind, compassionate, and helpful. However, I have not purchased from them. I tried to start the process, but I came to find that the HR person where my husband works, misinformed us on our insurance. I was told since February that my insurance was supposed to have covered the purchase on hearing aids for my husband and for myself, and then the last two weeks of December at the very last minute, we finally got a hold of somebody and found that I was not covered. Hopefully, something will work out better with the new insurance that I have. I'm just going to have to start all over again.

It's very challenging with all the different products out there to know where to go. Hear.com took care of that for me and sent me to a very good place. They arranged for me to go to a hearing specialist. I got the hearing aids in my ears right now and they're working fine.

It's been a great experience all the way around with Hear.com. I have the in-the-canal hearing aid. It was a bit on the expensive side and took me ten days to get them. Ted, the audiologist has been great. He's working with me to get these things settled in and tuned up. I see him practically weekly so we can get it fine-tuned to where it's just right. I've been very happy. It's been a good and wonderful service and just awesome.

I liked the prices at Hear.com and their consultants were well-versed in the hearing aids. The guys at the place that I picked the hearing aids up from has been working with me really well. I'm very hard to fit and my hearing is very unusual. They said they only had one other person with the hearing like mine. When they take out some of the tones, it takes out too much. I'm supposed to go back next week and they're gonna tweak the hearing aids some more. My experience has been good with Hear.com. I have recommended them to several people.

I told Hear.com the brand of hearing aid I was interested in and they gave me a number of providers, one of which I wasn't aware of, which I went to. They actually set up the appointment with the hearing aid provider. I went there and had a hearing aid test and selected the hearing aids. Hear.com did a good job of following up, checking with me, and providing me with information and answering any questions that I have. I'm very satisfied.