Candid Reviews

I had a bottom tooth that was crooked and I was trying to get that all straightened out but it didn't 100% get where I wanted it to be. But I would recommend Candid.

Candid was affordable. My new smile is okay but there was some user error on my behalf as well. I didn't follow things to the tee as I was supposed to. Also, the retainers hurt.

I was able to get a better deal with Candid, price-wise, than any other options. I had a big gap on my front teeth and all the spacing issues. And I've been pretty happy with the results.

Candid mailed the retainers for each progressive step and I was able to independently follow the program. It seems to yield good success and I feel good about the progress.

I wanted to fix some of the alignment of my teeth and it was important to me because I want to have a good smile. The process with Candid was super-efficient and the workers were nice. The app that I downloaded to document my pictures for every month worked perfectly. Candid is a good choice and if you are trying to improve your smile, you can go with them. It’s on the more expensive side but I'm happy with my results.

Candid sent me a starter kit then I sent them my teeth impression. Three weeks after, they sent me the retainers to use. I had good results and they contacted me straight away to purchase my retainers right before I ended my last week, so my teeth wouldn't have shifted. This is during COVID so I did it all virtually. If you have more crookedness in your teeth that you need to fix, talking to the Candid specialist would definitely be top priority.

Setting up with Candid was easy. Just filled everything out online. I was contacted by somebody in the company about purchasing everything and going through the whole process. They sent me the molding kit with instructions and how to do everything. Then I had to send it back. It was easy to do by myself. It was just a little weird when you're not used to having your mouth that full of molding putty.

If I ever had a problem, when I'd call in, everybody was extremely helpful from setup to the end. I'm happy with the process and the results. The monitoring where I would do my scan from home on my phone to send off to see if I was ready for my next step was impressive. Just go for Candid because it's definitely worth it. Don't second guess yourself.

Candid is affordable. It's also convenient because you can do it from the comfort of your home and there's always somebody to talk to to guide you through any questions that you may have. It was helpful because they texted with me to show me the visual of how my teeth were shifting. With the last call that I had to them, though, the lady didn't have all the answers like I was used to with everyone else.

Candid is way cheaper than what it was gonna be anywhere else. The process took me about 16 weeks, and I felt the first eight were good. When my teeth started to really shift, I had a hard time getting the aligners on. I had to force them on. But, the results are perfect. My teeth look good. They’re wider and they’re straight. I get compliments all the time.

I was born with a huge gap in between my front teeth and I wanted to close that. I went with Candid and the process in the beginning was pretty easy. But then after I got the stuff, there was really no follow-up. I couldn't get my questions answered. I went through the treatment and nobody called to follow up. I don't even know if it worked because I used all retainers they gave me, and I'm on the last. I've been using the last step for three months now. I don't know what's next.

Candid was at least a couple hundred dollars cheaper. So it made sense for me to at least try these aligners. They sent the molding kit to me and that made it really easy. There were pretty good step-by-step instructions saying how to do everything and I didn't find it very hard at all to do any of that. Whenever I would call their reps and have any questions, they're always there for me. The mobile application was really useful as well. I would always look at the 3D molds on the app and it gave me the motivation to keep wearing my retainers because I wanted my teeth to be straight. I'm still using my last set as retainers. I'm just wearing them every night to keep my teeth in place. It is working.

Candid had the better price and they had the best reviews when we looked through everything. I had the app on my phone and Candid was always available. If I had a question about anything or concern about something, there was always someone to talk to or to write. I hated my life some days but once you get through the process, the results are amazing. I love my new smile. It’s perfect. I recommend Candid especially when you don't want to pay for braces. It's the next best thing.

Customer support was pretty reliable. I have a small gap and an overbite. I wore my aligners for eight months and they worked. Candid fixed the gap but it didn't fix the overbite.

There were multiple mistakes after my aligners were made. My bottom set went from a crooked set to a very straight set all of a sudden. I asked Candid if they could send me an in-between set and they didn't respond to my email. I emailed again a week later and there was still no response. It got to the point that they stopped communicating with me at all.

I had to go into the office and the rep did the molding on my teeth. It was maybe 14 weeks before I received it. For some reason they couldn’t get my molding right. After I received the molding, they had to follow the steps in the process. I'm not happy with the results. The last step says you’re supposed to wear them eight hours during sleeping time. If I do that, once I take them off, probably around 5:00 PM that evening, you can start to see the little gap coming back. It’s not until I put them back in that it goes away. I called Candid but the phone kept getting disconnected from them. I gave up after that and I haven't reached out to them in a while. It was probably in August, which was when I was supposed to wear my last set of aligners.

I paid my treatment in cash at the start and the reason I did is because I didn't want to pay for all the interest. But now, they're coming at me that I have to pay like 60 bucks for every retainer I get and the girl I talked to said I'm supposed to switch the retainer every six months. That's the only thing I'm not so happy with. Other than that, the results have been very good so far.

About four months into the process, my daughter started seeing changes and she was in her last set at eight months. My daughter is very happy about the outcome and her self-confidence has improved. We opted to pay the extra to have the orthodontist have a monthly picture sent to him to show progress so that they could determine if my daughter was ready for the next set or if there were any concerns. That was a little bit of peace of mind. Also, with the facilitation of the Candid people, we were able to go ahead and process that through my insurance against the orthodontia. That helped to solidify that this was not a fly by night, snake oil kind of treatment plan.

I really love Candid. It's super easy to order retainers. I saw the ads and I clicked on one then I got the aligner kit. It's a lot cheaper, and it was super simple to use, so I went with it. My teeth were not bad, but I wanted my bottom teeth to be a bit straighter. They're super straight so they were starting to crowd and get crooked at the bottom. They are still but they have bit of a twist on them. It used to be where the bottom teeth were going into each other. Now, they look a lot better than what they did.

I had a teeth grinding issue, and my teeth were colliding with each other. I asked the doctor if using these aligners to straighten the teeth would help that problem. He said, “Certainly, it will,” so I went ahead and did it. It was faster and costs a lot less. The process and the results are good too. Although it did not take care of my original problem, my teeth look a lot better. On a different note, it’ll be important for Candid to let new patients know upfront they’re signing up for a lifelong expense. After the treatment is done, the patients have to keep wearing the aligners. They also have to keep buying it for the rest of their life, $100 every year.

The price from Candid was interesting, so I reached out and got the starter kit. I did the impressions and called it in, then paid for it and I started the treatment. The result I got could have been a little bit better, but I could tell the difference. I could have done two more trays and it could have been perfected. They were supposed to send me another impression to see if they could perfect it more. But it never happened and it was so hard to reach out to someone. If I had gone with Invisalign, I would have gotten the professional everything and the ideal smile that I really wanted but it would probably cost about six grand compared to two grand with Candid. So I just left it alone. The teeth ain’t bad.

I looked into invisible braces and Candid was the only one that didn't have a bunch of lawsuits against them. Also, they were the only ones who had orthodontists rather than dental specialists, which are very different things. They look at your stuff and go over it and it's not a one-size-fits-all package. It's really specialized. As much as it's remote and not one-on-one, the way they have it set up feels like they give a crap. They communicate and they do a great job.

I had braces before a long time ago, and a permanent retainer was not put in. The bottom row got misaligned again, so I got Candid. It was convenient to just be able to do everything by mail and phone. The price was nice, too. It was 1800 bucks as opposed to 6700 for Invisalign. The rep followed up with me several different times. When I had questions and there was something he wasn't 100% sure about, he ended up getting back with me and telling me whatever it was that I needed to know. He was more than helpful and I'm impressed. However, after I went through my last set of trays, it never got the bottom row all the way straight. I called a while back and they said that they were gonna send me another impression kit. I'm so busy with my job I hardly ever have time to do anything.

I had braces when I was younger and then the retainers, whenever I got them off, would leave such bad cuts on my tongue that I couldn’t eat. If there was anything salty, it would just hurt so bad with the retainers. So I tried Candid and it ended up being more pain than it was really worth as well. They didn't seem to fit right. It was just causing more pain and wasn’t really doing anything. The bottom may have a little bit of a change, but the top pretty much stayed the same.

I had one gap on the bottom of my teeth and one gap on the top of my teeth, which were my main concerns. Somebody confronted me and told me my gap was so cute and I said, "Nope." I was fixing that because it was always an insecurity. I gave Candid a shot and it was over in four months. So, it was quick and easy, and I loved it. I felt the shifting but I saw major changes probably two months in. It was pain-free. It sucked when you switched trays but I learned to switch my trays the night before bed. I referred all my friends and family and I would recommend Candid to everybody. This is an amazing thing. When my daughter gets braces, we'll be going through Candid as well.

My teeth is slightly crowded, but Invisalign is super costly. I was looking for an affordable option, so I approached Candid. I liked that it was affordable and I also read good reviews about them. Even in my experience, everything's been perfect. I'm really happy with the treatment. The quality is great. I would definitely recommend my friends to go ahead with them.

It was a smooth process. I'm very happy with the process and the results. I've already pulled a couple of people in my family to go and do it.

Candid was priced better for me than some of the other competitors. Getting started was an easy process. I was sent the starter kit for free so I could do the molds and send it back and find out what my treatment would look like. Once I sent them everything back, the reps gave really great customer service. The process was really straightforward and easy to follow which was a big plus. The worst part though is that my teeth move so for a couple of days my mouth would hurt. Other than that, I didn't have to pay for Candid right away so it kind of made it a no-risk opportunity.

I had a big gap in my front two teeth and I went with Candid's plan that had 13 steps. I got the pre-mold in the mail for $20 and sent it back, then they got back with me with the payment plan, which was nice. After that, I received the 14 trays in the mail in a box and everything was nicely packaged. I went through the cycle of all of them and my teeth straightened up. There was noticeable movement after a month and a half but the gap didn't close until the end because I had some other teeth that needed to be straightened out first. So the closing of the gap was the last step and I didn't really see what I was hoping to get fixed until near the end of it, but all my other teeth are straight.

I had a gap and it was fixed. Every two weeks, I had to change the retainer and every time I change it, there was a little pressure but it was not bad. I really enjoy it. The only bad part is that I had to keep on using my retainer every night.

I still wear my aligners every night and I'm super happy with the results. I also recently got my new whitening kit which is now offered in the new kits. When I started, it was a different whitening process, so I went ahead and got that as well recently. It's been amazing. Check-ins would be nice but I'm a busy person so I chose not to pay for that bundle pack where I'm talking to a dentist frequently. But it would be nice to have somebody to reach out and let me know during the process if everything is looking good.

I had gaps on the side that I wanted to come together and I went with Candid since I liked their price point. But after wearing the retainers, they didn't really helped that much. I reached out to them to see if I could get additional retainers, but I didn't get any response at all. I also contacted their customer service once, but it wasn’t fruitful. All in all, I spent a little over $1,000 and the overall telemedical experience of it was negative. Then ultimately, I didn't really see much of a difference.

I called them up and they were really nice so I went to a site in Houston. I had my braces measured and started the process. They told me what to do and told me to call them up if I had any questions. The process went according to plan and Candid came through in everything they promised, except the retainers, which should be part of the package. They don't tell you until it's over that you're going to have to spend more money on retainers but that should be included in the initial price.

Sometimes my teeth got a little sore with Candid's process but it was nothing unbearable. It's better than braces because it's less painful. Also cosmetically, you can't really tell that you're wearing them. I like the results I got. They're good and I can still wear my last couple of aligners to keep my teeth in place. I would definitely recommend Candid. It worked out well for me.

I went in for the initial scan and it was pretty straightforward from there. They sent me the plan, I agreed to it, and then, I got my boxes. It all went accordingly.

After I got to my last retainer, I got lazy and I lost one. Then I set up meetings and I've tried to contact Candid. It's been months and I've never received anything back from them. So after they got their cut, they were done and their whole program is a scam. Their retainers are great and they do what they say, but any company can produce them and anybody can follow the steps. All they’d give you is the same doctor's response or whatever response to let you know that it was time to go on to the next retainer. They would just change it up a little bit. But one time, I ate food, didn't brush my teeth, and did the scan with food in my teeth. And they said, “Great. You keep it clean. Keep the brush work up." They are liars.

I’ve been wishing to do Invisalign for years but I knew that the cost was out of my range. Then, I learned about Candid through a coworker friend and I went with them. I'm super happy with the result of my 14-week plan. I followed it to a T and I had the phone reminders set, so that worked great. There was minimal pain and it was really easy to do. I've recommended it to people since.

I have one tooth on a different position, so I needed to align that and it worked after I used Candid. First, I went to an office in Dallas. They took some pictures, and they gave me an estimate for how many weeks it will take for my tooth's complete alignment. They showed me pictures on how it worked and on the same day, I decided to go with Candid. It was a 32-week process and I'm satisfied with the results. As compared to some other site, Candid is best.

I had an awful experience with Candid. I had one tooth on the bottom that was odd, so I wanted to put it back in place, and then go through the whole series of it. I was going out to a restaurant, and this kid that had perfect teeth mentioned Candid to me. I decided to do their system and in the beginning, it was excellent. When they sent the kit, everything was self-explanatory. I had no issues up until the last two months. You have to switch the shells every two weeks and as they got older, they started not fitting in my teeth. They were clearly not produced properly.

When I went to Candid, it was pre-pandemic and the experience in-person was great. They took good care of me. It was simple. The Affirm fees was amazing. It was an insane deal and it made the experience all that much better. But the app was pretty terrible. It worked fine for the beginning, but then they changed it. I lost access. I stopped getting any form of communication. The way my treatment finished was a bit underwhelming. I have been pretty patient because we are in a pandemic, and I haven't been comfortable going in-person to chat. But whenever I've called customer support, I've gotten good responses and quick support. So I am not upset in that sense. But it's just from a pure seamless experience, some of the offboarding wasn't what I expected given the situation.

My top teeth are completely straight now. Everything is fixed. I would have to get brackets and actual braces to completely fix the crossbite on the bottom. But my top teeth are perfect and the bottom ones are greatly improved. At the beginning, the care manager told me that they could improve them but it was not going to be 100% perfect because of the way my teeth are. But I told her I was just looking for improvement. I'm 52, so I started doing this when I was 50 and finished when I was 51. I am not going to get braces at this point. Invisalign has brackety things that they can put on those but that did not work out. So Candid was the next best thing and it worked as well as I needed it to. I'm happy with the results. My teeth are not super perfect but they are much improved.

I like that the reps did the weekly check-ins. I felt like that was very great to make sure that I was on track. Candid has a great process to go through and I absolutely loved it. It was very easy. My teeth weren't in that much pain when I was going through it and I'm very happy with the way it turned out. It's worth it. They do work with insurance too.

Have patience until you see your first result and trust the process. I noticed that my teeth started shifting the older I got. I never had braces, so I wanted to keep them as straight as they used to be. I went with Candid ‘cause I liked their customer service and how in touch they seemed. What stood out to me was when I had a consultant do a 3D imaging with me and go over what that would look like in terms of adjusting the teeth.

It was pretty easy to get things set up. I ordered the gel to mold and I sent it in and then it came back. It was pretty simple and easy. I talked to customer service a couple of times throughout the process and they were pretty helpful. There was one tooth that kind of goes behind and it’s still a little bit behind but it’s straighter. But all my other teeth got moved pretty straight. Everything else worked pretty well. The aligners were good. They're kind of painful at first, but you get pretty used to them.

There was pain every time I had to change the retainer number. My teeth were being moved. So I had to constantly keep biting down and it was really hard for me to eat after. I love steak so eating that was hard for me. I couldn't eat a lot of the foods that I liked. But it's okay now. My teeth aren't as crowded as it was before. I like the result but my teeth are not as straight. But then it's my fault as well because I don't wear the retainers a lot. If you don't keep your retainers, then your teeth are gonna start shifting. About three to four months after, I started seeing the shifting of my teeth.

I was trying to get Invisalign but I would have to schedule appointments with the dentist or the orthodontist and actually go to a physical place. Then I saw this information about Candid where they say I just send everything off and it's done virtually so I picked it. I'm happy with the process. But with some of the aligners, the area where your gums are were a little rough or slimier than they should be. It kind of cut into my gums. That's the only thing I would have complained about. Other than that, I had a great experience.

I compared Candid to about three other companies that had similar products and I found out that Candid was best rated and it had a good price. Communication could have been better. I lost one of my trays and I needed to get a replacement. It was hard to get in touch with somebody. Other than that, I'm very happy with my smile.

My teeth shifted so far. But wisdom teeth came in and once I got those removed, my teeth shifted back to the way it was originally. Get an X-ray on your teeth to make sure you don't have teeth behind your teeth waiting to come out. Also, when I used the digital monitoring app, I felt like I couldn't really talk to an actual person.

I enjoyed the invisible braces and they were not hard to take care of. Every time I had an issue, I would just call up the place I got them and they would help me out. I lost my braces once and Candid replaced them free of charge. That was pretty awesome. Also, the transformation was great. I had a couple of gaps in my front teeth and those gaps were closed. I feel very comfortable now. I wish everybody would get Candid. They've been really nice to me and I appreciate everything that they’ve done.

I had been referred by my dentist to an orthodontist, and I didn't like the guy. He was super creepy. I wanted to have invisalign-type stuff, and he was like, "Oh, no, no. We need to pull all these teeth and you'll have metal braces for two years." I was like, "Oh, no, I have no desire to go through that." Then I was watching TV and there was an ad for a different company. I was looking it up and it had decent reviews. Then, I kept googling to see other companies. There was a website, and it was ranking all of the different online places to get invisible braces. The most positive reviews and the most number of reviews were for Candid. So, I kept looking at their website and thinking about it. There were more reviews on their website and it seemed great. The price was not the least expensive, but it seemed the most consistent. There were images of where people started and where they ended up, and that was what did it for me.

The process with Candid was very easy. I used to travel a lot and so I picked them 'cause I could do the picture thing and everything else while I was on the road. My new smile has been good. I've already recommended two people to Candid and they've finished their treatment too.

I went to Candid's store in Chelsea in New York and they gave me the first examination. I had a very good experience with them in the store. They were very knowledgeable and easy to talk to. I had some questions and they would answer. They told me this wouldn't do like 100% I wanted to do. They also sent me a video of how it's like after completing the treatment. I thought it's good so I went with the treatment and I started seeing results with Candid after the third aligners.

I met with Candid pre-COVID in their office for a consultation. They showed me how to use the scanner and how to use the whitening gel. Everybody was very friendly. It was very easy to schedule the appointment. From there, I was pretty much on my own and I really never had an issue. It took six months total from start to finish. I love the results. They're great and I'm still wearing my nighttime retainer.

I did the boxing and it's great. I had one tooth that was a little stubborn, but overall, it's not noticeable. I got exactly what I wanted and I'm satisfied. I just ordered my next Candid retainer.

The process with Candid was trying. But I'm okay with the results. I went from my consultation in January and I was told that everything would probably be finished in six to eight months. I had already started my first payment and nothing had been done. It hit right at the beginning of COVID. My aligners were ordered and I was told that they were going to be shipped to me, and they were not. They actually shipped them to the studio and then the studio couldn't find them. Then they had to be reordered and then sent to me because, at that point, I couldn't pick them up at the studio.

I went with Candid for the cost and I didn't have to go into it and see a dentist or orthodontist on a regular basis. The process was actually really easy. I went into one appointment and they did an assessment to say whether or not I was a good candidate for Candid. Then I signed up there and I got my aligners and this other tool used to scan my teeth throughout the process. I got that in the mail about a month after I first went in there for the initial visit. Every 10 days, I took a scan of my teeth and sent it in, and I got either the go-ahead to proceed to the next set of trays or I was told to keep it in for another week, and then move on to the next set of trays.

Candid is excellent. It is also cheaper and it came with a whitening kit. I got buck teeth and I've already done the process that they have. I’m just wearing the aligners for now. It did a good job. Their employees in Philadelphia are very nice as well.

I am extremely happy with the process and the results after using Candid.

I liked that Candid had orthodontists on staff. I had a minor adjustment and the process was very easy. It was great.

It was at the beginning of Covid so communication was tricky but we got it fixed and they sent my aligners directly to my house instead of me having to go pick them up. My bottom teeth were crooked in the front and crowding in the top. I had one that was poking out from not wearing my retainer after braces. The process with Candid was great and I’m happy with my smile now.

I had to call Candid because I had an issue but the number would ring and ring and no one ever responded. One time, someone picked up but didn’t know that they did. I heard a bunch of chatter in the background and then, they called me back. It was a weird, informal thing. It sounded like people were sit around at their house. Then, they said they would send me some of the whitening foam but they never did. But I'm satisfied with Candid. The aligners did what it was supposed to do. I just had to wear them every day. After the initial 10 days, they said to wear it for another couple of months or slowly wean off it. I don't like that I still have to wear the aligners but there's no way around that.

I went with Candid because A, it was was cheaper, and B, the reviews were really high. Plus the ease of the shipping made it an easier pick for me. The process was easy and efficient. You just order online, do the molds then they send it to you. You just have to be good about wearing them as much as expected. The results happen quickly and pain-free. At first, you have to get used to it if you've never had anything like that but it's easy to use. I got great results and I'm happy with my smile now. I have increased confidence smiling in pictures. The retainers are working well.

I was disappointed with the results. My teeth were not that crooked and for the price I paid, it was overpriced because I didn't even get the results I wanted. I paid for the top tooth which had a turn in it to be corrected and it still has a turn in it. The bottom teeth were straightened so that was good but my main concern was that tooth and it's not straight.

I like the pricing of Candid. They also have a location in DC before COVID that I could go into. I didn't have to do everything through a mail kit and I could actually talk to someone. I could meet with them and there wasn't a fee associated with it. I wanted to have the spacing of my teeth fixed. I had a retainer when I was a kid and it pushed my teeth. They looked like giant gravestones with a big gap in the middle. I'm glad I did it. I didn't know my teeth could look good. I feel really good about my smile now. Every morning, when I take my retainer off and I brush my teeth, I'm like, Oh my gosh! My teeth look like this now. It does make a difference. Also, in taking care of my teeth, like brushing, they're easier to maintain and clean than when they were all out of alignment.

I liked that Candid has an office in person. The other options are all virtual. I went with them and I like the results. They are good. It took me five to six months and while there are still some gaps, I'm sure you can't really prevent that. My experience was very easy and straightforward and everyone was nice. Candid could try to get more competitive pricing though.

Candid has an office in downtown Austin, so I went with them because of the convenience of their store. I visited the office once, which was great. Then the pandemic hit right after. After that, I got my box. There was a bunch of instructions in there, but I had the one where I was supposed to track the progress through my phone. Once I figured out how to put that little thing in my mouth to expand my cheeks, it was the most straightforward thing. It was foolproof. I'm super happy with the results. I love it. I'm still wearing the last retainer at night. As long as I do that, it will have a lasting effect. I'm having a baby right now and I've heard that some women have crazy changes, including our teeth moving while pregnant, and I'm happy I have that retainer.

I looked at several products and I liked the fact that Candid had a real orthodontist preparing the molds and monitoring the process. They have it worked out better than the other companies. The way it works out is the teeth start realigning in the second or third week so you can see and you can feel slight progress in your mouth. The orthodontist and the medical people behind this whole program have taken some time to think this out. The doctors have created a good protocol and it should be followed to the letter. I went through the whole process which took a little over six months. I saw a definite improvement and I was very happy with the product. After I started using it, it aligned most of the teeth. It got to about 90% of what I wanted which I’ll accept.

Candid has been such a great investment for me! I had braces back in middle school but eventually I was terrible about wearing my retainer afterwards. My bottom teeth shifted due to that. The set up, consultations and overall treatment from Candid was a fantastic experience. I have already recommended Candid to a few other friends. And yes I am better about wearing my last set now!

I am pleased with the results. The only thing is that my dentist did recommend still going to see an orthodontist in-person because the process is done virtually. But that's something you kind of have to expect from it.

My new smile looks good after using Candid. I'm glad about it.

I didn't want to have to go in for orthodontist appointments. Candid made things easy and they fit in my schedule. The reps were great and I didn't have to reach out. If I did, they were very responsive. Within a few weeks of being in their program, I felt results immediately. My top layer of teeth is perfect and the teeth never shift. But, my bottom layer has this tooth that shifts out of place whenever I take out my aligners. I'm the only one who notices it, so I'm still really happy with everything.

I liked Candid's orthodontist that reviewed the plan and that it was remote. I ordered the aligners online with the kit you get to see if I was eligible. And then we did the foam trays, filled them in, and then I was able to track that. After they reviewed it and said that I was eligible, they called to set up a plan and a time to review it. I was then given a time frame when the aligners would be complete. And then, it was just putting it there and changing them every 7 to 10 days after taking the pictures. I started it in January and I was done with it in August. I'm happy with the results.

There is noticeable improvement so I'm quite satisfied. With the last set, I wore it for as long as I was supposed to. Instead of two weeks, you wear it for a month then you switch on to wearing it less and less. But as I try wearing it less, I kind of feel that my teeth get a little loose. So to be safe, I still wear my last set as a full time thing.

When COVID happened, I wasn't able to get in touch with Candid anymore in their office. My equipment broke down a bit and communication with them failed partway through the process. I tried to contact somebody to tell them I was working from home. They said they were gonna send me some things but they never did. So, I got left on my own. Other than that, I'm still using my last retainer and my teeth look great.

Candid was really good at customer service. But, it would be easier if I learn how to get a hold of my orthodontist directly. I would always try to email them but end up emailing the wrong person. They would never get me the correct email. It took about a month and a half of using their product before I started seeing results.

Their customer service was helpful though repetitive at some point. It took about seven months until I got to the final process and I would give the final results an 8 out of 10.

I liked the customer service that Candid gave me when I was calling and inquiring. My fangs were kinda crooked, and it made me a little bit self-conscious about it. The process going through the program with Candid was very easy and fairly quick. It didn’t take any of my time. I like the results. I'm happy. I'm much more confident about my smile. You should try Candid.

Candid kept calling me and it felt like they cared. I chose them to fix some gaps between my teeth. The process was smooth and the result was great. I can now smile with confidence.

I liked Candid's price. The fact that I didn't have to go anywhere was certainly compelling. The process was super convenient. I don't know how long I'm supposed to still wear that last one and that’s the only thing I'm unclear of, but I haven't been so concerned to call them. I just wear it at night. Each time, they'd say to use the chewies. In my first shipment, I didn't get those, and I responded back. Ironically, my dog ate my second to last one. They sent me a replacement one and with that, I finally got the chewies.

I was trying to fix my jaw because it clicks. Somebody I knew used Candid and she said it helped her jaw. I went with them but their product didn't help my jaw. Still, it straightened my teeth. If you are looking to straighten up your teeth, I would definitely recommend Candid.

I liked Candid's process and that I could do it remotely with the video thing. It was really cool. There was no real guidance afterward, though, on how to trickle down into the final retainer, so that was a little confusing. I had to reach out to find that out, which was difficult because there's no real call center. Also, I wish the final retainer was a little more sturdy and wasn't something that I'd already worn for like two weeks straight during everyday activities. Other than that, I'm happy with the results.

The initial process with Candid's customer service was really good. Everything worked out fine. My teeth still need some work to be done. The results from using the product could be a little bit more.

I liked that Candid’s plan was all in one delivery versus having to wait on each individual step to arrive. That was a big reason on why I chose them, especially because with mail, it's so easy for things to get lost and I didn't want that to happen. My smile was too straight and it wasn't grounded on the side. So I had a good smile but I wanted to get it to where I wanted it. At the very end, I had people over at my house and I lost my last step so I was in the process of figuring out what it is that I need to do in order to hopefully not spend the same amount of money but get me back on track. I was already done but I can't find my retainer and so I’m gonna need to go and reach back out to Candid. I loved Candid. It was super convenient and effective. So, when people ask me about it, I recommend it.

Candid had a cheaper price, which was the reason why I went with them. The reps were quick and knowledgeable. I had a gap in my two front teeth and now, everything is closed up. I love my new smile.

Candid’s customer service was well so before Covid was a thing, I visited a booth that they had in a mall here in Virginia. I did a little research on a few other companies and I felt more comfortable with how they handled things over at Candid. It also seems a little less non-invasive and the price was more affordable. How to do the moldings was super straightforward and the instructions were clear. All around, it was the best possible choice to make. Also, it took three months to resolve my dental issues instead of the actual time of eight months that I was supposed to have it fixed. So that was another big plus. I had a gap and within the first month, I already saw it closing.

Candid was the first one I saw and when I went through them, the process was good. It was easy but I had a problem at the end with my braces that never was resolved. I'm not satisfied with the results, which was why I tried to call but I never got a call back.

The process at Candid was very easy. It was very intuitive for each step of the way. It took only a few months to close the gap between my two front teeth. I'm very happy I chose Candid. I had a very positive experience with them. It's well worth the money.

My teeth have been previously straightened with braces but I had to prematurely stop them due to a job that I was at. I really wanted to get the rest of my teeth corrected because my gums had adjusted in a way that was uncomfortable for eating. Food would get stuck up there because my teeth were not in place with the gums.

I wanted to fix my lower teeth. I had three or four teeth that moved over the years after braces. Candid was pricier but it was my friend's recommendation. Her dentist recommended that to her so I had a little bit more trust in Candid. Getting everything ready was great. I went pretty fast and I was wearing the braces all the time. They had a new thing where you can scan your teeth throughout the time to make sure you're not getting any cavities. That was great and very important. I felt taken care of. I put the dedication but they've also had the care for it, which is nice. That was my experience. My smile is great and I love it. I just didn't like that they didn't send me a retainer at the end. They just said my last tray was my retainers.

I had braces when I was 16 years old. I'm about 30 now so my teeth had begun to shift a little bit. I had gone to the dentist and they told me that my teeth were going to continue to shift if I didn't go back to braces. I started doing some research and reading reviews. I was comparing different online resources. I found Candid and I appreciated the fact that they had a way to check in with dentists virtually. I could have a cam option where they can scan your teeth and you send that in versus not having somebody track what's actually going on.

My teeth started to shift. When I got more in-depth about learning about my teeth, I researched and found out that the straighter my teeth are, the healthier I am. I'm a big health nut so I bought into it. Candid was the cheaper and most cost-effective option. I feel very confident about my smile now and I've gotten a lot of compliments about it. I've referred people to Candid because they asked me so many questions. Overall, I enjoyed the experience. However, there were a couple of bumps in the road or things that I felt were not communicated to me going through the process in the app.

Candid was simple and affordable. Because of the pandemic, it was good that I was able to do everything remotely. And I have the access to a dentist that is able to see my progress. That has been extremely helpful. My smile is better. My niece wants to take her braces off. They haven't done much for her. I think Candid would have been better for her.

I had already had braces before. So I figured, if Candid was something simple, it would just be easy to do it online. Plus, with COVID, it helped because I didn't have to go into the office. The process was what I expected. The results were good.

I liked the price, and the procedure seemed very easy and user-friendly. Candid is cheaper than other options. For what you pay for orthodontist visits, you don't have to because everything is done at home virtually, which worked out great during the pandemic. Candid works. I’m proof of concept. I feel great about my new smile.

I checked Candid out and I liked it. So, bought it. I wanted to enhance my teeth because they were forward and separated. The process was fine but at the end, the app kept telling me to check in with my doctor because it seemed that it didn't know that my process was over. Also, when I went in, the rep told me that at the end of my process, they would send me my retainers but that was not how it was. I was expecting to receive the retainers and I never got them. When I called in, they said that I had to purchase it on the side, which was not what I thought. So, I was disappointed at that. Still, the product worked fast so that was great. I used the kit from March to August and my new smile is exactly what I expected.

Candid was cheaper and they worked on your jawline. The process is simple. Everything was online, so I didn’t really have to talk to anybody. Everything is going pretty good and I like my new smile.

My dad had used Candid and it worked for him. So, we went with them. The videos in making the mold so that they could make your retainers were helpful and it was easy enough for me to do at home. It was nice to have the app where it showed, with the pictures of your teeth, how different they looked. By the second week, I was seeing changes. It was a good product. I had it for eight weeks and it worked for me.

I had braces before, and I've always been used to straight teeth after having straight teeth. I wouldn't wear my retainers. They ended up breaking. And so, my teeth ended up going back to how they were. There were little gaps and movements that I didn't like. I just wanted to fix them that way. I liked Candid's follow-up process, how they kept up to date and monitored. It was very similar to how the dentist does. The overall process was pretty straightforward and easy to manage. I like the results. I felt like it was very good for what I paid.

Candid was convenient for me. I had always been a little bit insecure because my bottom teeth was always crowded. So that was the procedure that I did for my bottom teeth. Now, they are straight and I love it. I woke up that morning of my last little thing that I put in my mouth and I was excited. I called my mom and told her about it. I also told my boyfriend the same thing. It made me very happy. I love the fact that you can do it at home and you don't have to go in for an appointment every time you have to get the aligners changed. Everything was online. Even when I had questions, I could still contact the people from Candid online and they reply very fast. Everything is perfect.

I've completed using Candid and I'm very happy with my new smile.

Candid had an actual orthodontist. I went to one of their studios here in Houston. The process was a little painful, but it was anything to have a good smile. I'm very surprised with the results. As far as the cost, it was a lot cheaper than the other bigger company that has been around for more years. Also, they kept checking up on me every 14 days. I'll scan my teeth and I'll get some feedback from the orthodontist.

Candid was a great choice. I started seeing results after the first month and the program took eight months. It works very well. After my teeth had been straightened, I couldn't connect my back teeth anymore. I had to get my front teeth shaved down, which was fine. I had to get re-scanned for a new retainer after that. For all alignment processes, that it can create black holes in your teeth beneath your gums because of the realignment. Your gums obviously aren't changing shape, so people should be made aware of that upfront. Another thing is that it can change the alignment of your overall bite. So to get the full results, you might need to get some additional dental work afterward. Other than that, the customer service from Candid was very responsible when I had an issue. So, it was a great experience.

I had braces when I was a kid and then after high school, I lost my lower retainer. My teeth were already decent but I told myself to fix it. I saw Candid and it seemed like a decent price over Invisalign. It's all at home. I ordered the kit and did the try on thing. It was $2,400 and it sounded fine to me. I started wearing them and I went through the entire process. Then, I noticed my teeth were sensitive towards the product. I wound up chipping one of my teeth and I stopped wearing it for a couple days. I tried to wear back again and it didn't work out. So I tried to contact Candid through chat and I was told that trying to refit it would be an extra price. I tried to make it work but it didn't and so, I stopped wearing it.

I finished Candid's process pretty quickly. The communication with the orthodontist was great. The issue is just getting my insurance to cover it.

Candid was very friendly and they had a studio for me to go into and speak to a rep. Their process was very easy. From the app, the box they gave me, the trays, to the packaging for the remote monitoring, things were all professionally done and very organized. Their color palette, marketing, and the way their studio is designed are very pleasing. The customer support team was very responsive. It was very beneficial that they hand an orthodontist who did remote monitoring as well.

I got really worried about sticking my hands in my mouth all the time due to COVID so I haven't progressed past the second set of pairs. Still, my Candid aligners seem to function pretty well.

Getting fitted was an easy process. I was able to actually go into the Boston location and they did the measurements. The amount of time I had to wear the Candid product during the course of the day, taking it out to eat and putting them back in was a little bit more daunting of a task than I expected. But, I stuck with it and I got through the treatment. It worked well and my teeth are nice and straight. I'm using my last set as my nightly retainer.

I wasn't very happy with my teeth. I was very interested in braces and aligners in general because I had braces before. One's smile is one of the most important things about one's appearance. I had my teeth done with the braces and I enjoyed going through the process with Candid a lot. They put a lot of effort in their work. I like the results a lot. The process is easy and you can do everything in your house. I also like that Candid is following up with me every time.

The process with Candid was kind of a mess. When I applied, I had the agent tell me that I could use my insurance using a code. That code ended up not working. Whether or not that was my fault, I ended up paying the full price. I've never been able to contact Candid customer support after that. I've been asking about how I can get my final alignment pair and I still haven't heard from them. The retainers were good though.

I was told in the beginning that my liners would cost $1700, when I finally ordered them it was over $2000. After step 4 I wasn't able to get in contact with anyone, my app stopped working and no phone connection was able to be made. I just want my money back because I'm having to get braces now.

I purchased Candid under the impression that I would have my teeth brought together and I would have a nice smile and that eventually I would not have to wear the trays anymore. Instead I have been in pain for months with swollen gums that will not go down unless I take off the trays but I cannot take off the trays because my teeth start to move as soon as I take them off for longer than an hour or so. My teeth are bent inward in my mouth so when I smile my teeth are not straight up and down. What I got is not what I paid for.

Candid was a lot cheaper than other companies and it was affordable. When I started my daughter there, there was a promotion of $300 off. The process was quick and it was better than pulling teeth because she would have gotten the metal braces. She would have had to have five teeth pulled. At first, I didn’t think Candid was going to work but I’ve noticed a big difference in my daughter. My daughter had crowding at the top and at the bottom and by prom time, her teeth were straightened out. She loves her smile and she has been smiling more.

I do some video work and one of the things that was bothering me was my crooked teeth. I hated seeing them on the videos. I wanted to have a straighter smile. I went with Candid for their price and working with them was very good. They followed up a lot, both through over the phone and through email. I was unaware of what the next steps were and how to do it. When I reached out with questions, the rep gave very prompt responses. The only bump in the road that I had was a billing issue where it came about that they were having trouble with the insurance. I was initially told that it wasn't going to work out as far as billing goes, but I spoke to some managers, and they made it right.

I went into Candid's shop in Boston and got fitted. The process took 10 months for me. It was painful and I had to push myself through it but it was worth it. The results are phenomenal and I would recommend their product to anyone. I'm on my last retainer and anytime I miss it my teeth shift. When I put the retainers back in, it's pretty painful. I've looked into whether there is a final retainer that I can get and it's $99.

I was a thumb sucker and I had one tooth in the front that was more bucked off than the rest of them. That's mainly what I wanted to fix. I checked with a friend who was training to be a dentist, she was in dental school. She said that it needed to be managed by an orthodontist. Candid advertised that so I went with them. The process was clear, concise, and easy. I was surprised that the people with Candid didn't check in more often. They emailed every time I was supposed to change aligners. But I thought there would be a phone call asking me how is it going or if there are any problems. I called about a month after and asked if I need to be checking in with them. The lady said no and that they're here if I have any problems. I'm pretty happy. I keep on wearing them at night and if I keep doing that, the tooth will get where I want it to be. Candid is definitely worth it. I love my new smile.

Candid sent me stuff to put into my mouth and bite down on to take the shape of my teeth. I did that and sent it back to them. They sent me back sets of different braces. The process was easy, fast, and very efficient. I'm at the last stage of the process now. I'm happy but I still have concerns about the whole process.

I’d been complaining about my teeth having drifted from when they were perfect in my youth and I wasn't sure I wanted to spend the money on Invisalign. Then, I saw the ad for Candid and researched it. I realized how relatively inexpensive it was, which was what got me started. Their service was great and it turned out to be, most importantly, a good product that got the job done as advertised. They sent me an initial kit with this little funky thing to open up my mouth to take pictures and submit to them to make sure I was a good candidate. They got back to me right on schedule. I was told I was a candidate and that they were gonna send me a kit in the mail where I could do detailed molds. I sent them the molds. Then, they sent me the box and clear instructions of how to use it, where I put in a new set every two weeks.

My kid's teeth are fixed already as well as my wife’s, and it was time for me to fix the overlap in my teeth. I knew there was Invisalign but I had to look for a cheaper option. I found Candid online and I liked that they did everything over the phone. I didn’t have to go to an office and do all that jazz with the doctor. I got on the phone, they sent me the kit and I sent it in to tell them yes or no. It was cut and dry. I got management and I was very happy with the results.

Candid was affordable. We had to set up a payment plan and it was my first time doing it so that was hard. After that, it was easy and the reps were really helpful. I'm really happy with the results I've gotten. I had a pretty big gap and after eight months, my teeth are perfectly straight. I did it all from my house. It's awesome.

I liked the price and the time frame of Candid. I had the kit sent to me and I had to do was to follow the instructions and do it myself. It was pretty straightforward. It took about eight months and the process went pretty smoothly. I was quite happy with the result. It was a big difference.

I'm in my early 50s and I never had braces. My front and bottom teeth were crowding to the point where they were chipping. I already paid to have my top teeth repaired from a big chip and then my bottom ones cracked. I wanted to prevent future chipping. Plus, I wanted to look better. I'm very happy with the overall process and the results with Candid. With the phone app, I was able to see the video of my teeth every step of the way. It was really cool to see the scan of my mouth and then how it changed each week. I would revisit that all the time to see what I could expect. It really made sense too. I like that the most.

I looked at Invisalign and they couldn't work with me because of some of the gum recession that I had. I decided to see whether or not Candid couldn't. My teeth were crooked and my front teeth were set far forward, so it made it so that I didn't have a front bite. I've been incredibly happy I finished all of my first treatment. One of the things that they do very right for their customers is that if it's within six weeks after you finish your treatment, if you're concerned with something, you can contact them and they'll send your case to the orthodontists and discuss anything that you might be concerned with. Then if they decide to do more trays, you're not charged more.

My teeth weren’t straight so I wanted to get them straight. When I looked at all the other brands, Candid had better reviews. Also, their customer service got back to me really quickly. When I did Candid, I was in my 20s. So, I didn’t want braces. I did them for 10 months. I’m still using the retainer. Candid had good customer service. When I have problems, their reps answer me back within the same day.

I had a retainer when I was younger but I wasn't religious about wearing it all the time at night. I knew that things could get shifted back, but as you get older, your whole face kind of becomes a little bit more narrow. I needed to do something because I hated dental floss. I’m in my early 60s and dental flossing was really problematic. I was having a hard time flossing between my teeth.

I had partway signed up, and then I got a phone call from somebody just checking in to make sure that I wanted to do it. That kind of customer service really made it seem like more of a viable option for me. It seemed like they actually cared. I was very satisfied with the results and the process. The only thing was that I ordered and paid for a bottle of the whitener and I never got it in. The customer service online was really hard to get ahold of. They could use a little improvement when items don't come in the mail.

They had a brick and mortar near me where I could walk to and they did the 3D molding for me. I didn't have to do it at home and possibly mess up and send it in and send it back. I had a crooked tooth, but my entire smile wasn't crooked. It was kind of a waste of money to get braces. Going with Candid was a faster option. It was more affordable. It gave me a different look. The process wasn't difficult but sociall, it's not the best. If you go out, you can't wear them, especially if you eat. I wish it came with a cleansing kit or something that you could have while you were out. I have to wear it 22 hours a day, and you're out and about and functioning majority of those hours.

I came across Candid on my Facebook and I did some research on it. I found the local office near me so I went there and had photos taken of my teeth. My bottom molars grew in sideways, not up and down, and they pushed my teeth. I wanted to improve that. It turned out great. It was pretty easy and it was well worth the money.

I had braces on before and I had lost my retainers. I noticed how my front tooth in particular was moving because of it. I wanted to make sure that I have something to maintain the job that I had done before and not throw it away by not being careful or not taking care of them. I wanted to get aligners and Candid was the first option that I saw. I kept seeing the commercial. I decided to try and go for it. Plus, it was a free consultation and there was no compromise. If you like it, you continue and if not, you can go away. If I would have known about aligners back when I did my braces in 2011, maybe I would’ve done that instead of my braces. I’ve noticed a difference although I wish that it could be a little better. But overall, it's okay. I'm happy.

I purchased the Candid Co. Impression Kit on Black Friday last year in 2019. It took a while, but I received and started my treatment in January of 2020. This treatment took eight months to complete. My teeth, however, did not move correctly at the end, and so they sent me another impression kit to re-do my treatment process. I only needed one, perhaps two teeth fixed in the correct position, and I’d be set to go. I sent in these re-do impressions back at the beginning of September. It is now almost December, and I have yet to receive any new treatment. The Candid Support stated, and I quote, “ If your orthodontist determines that you would benefit from an additional treatment plan, you will be receiving that from us via email in the next two weeks.”

I had wanted to get braces for cosmetic reasons 10 years ago and never did ‘cause it was expensive. My mom saw Candid advertised on a social media platform. When I realized that this was gonna be only an eight month thing and it'd be a little less expensive than braces that my parents are paying for it, I tried it. Their customer service was good. I got to their office and filled out a questionnaire, and they took 3D images of my teeth and showed it to me. It seemed very quick. I received an email from the orthodontist saying that this was what they were gonna send to me and that I qualified.

I did Candid for 10 months. I liked that I didn't have to go to the office. It was just take pictures and do the mold, and they shipped you the stuff. I'm happy with the results. But I wish it had gone a little further. The results are good but they're not perfect. They never provided me with a retainer for nighttime so my teeth don't move back. I'd like the rep to call me back so I can keep going because I didn't have a contact number to call them. I tried to email him a couple times but it went to dead space.

It was easy to do the assessment with Candid. The process was nice and convenient. I didn’t feel like I was hassled with too many things. My teeth are a lot better. They’re really straight.

I wanted to straighten my teeth up as they were a little tilted. I tried braces and another kind of treatment and those didn't work. I went with Candid and their process was really easy. If I had any questions, all I had to do was call and they would guide me in terms of how to take care of the braces or fix them properly. Plus, their braces have rubbers to help with soreness. Once the treatment was finished, I use the retainer only when I sleep.

The product was great. Everything went as Candid said it would, but as far as getting answers basic questions and troubles with the retainers, they just left me hanging, which I read a lot of that in the reviews prior. I had mentioned it to the lady who signed me up, and she comforted me saying that it wasn't gonna happen, but it did. But other than that, the result was exactly what I expected.

Customer service when contacted is phenomenal and extremely helpful. The team should have regular check-ins with the customer to ensure the efficacy of the product and if there are any issues. It feels very impersonal.

I liked Candid's marketing piece. I got a direct mail coupon. I had braces when I was in high school, and then I didn't wear my retainers. I had a decent smile, but the top was a little narrow, and the bottom and the front was a little bit crowded. So, I felt like going with something like Candid would be a pretty easy way to fix that. I loved the process and the results with Candid.

I had braces in middle school and I have not been adherent to a retainer compliance plan. So, my teeth separated with gaps here and there. Candid's price was very competitive compared to Invisalign, Smile Direct Club, and all other competitors. There was more discomfort early in the process than what I was expecting. There was also a little discomfort each time I changed over. But, I got used to it as I went through their program. I was very happy with the results.

Candid was great. I went to a storefront in downtown San Francisco. A very kind and welcoming staff was there. A woman helped me get acclimated to the area. She used a probe in my mouth and wandered through my mouth and built a 3D model of my mouth with that probe. She walked me through the process of what she was doing and showed me the model after she built it.

Fixing my teeth was important to me because I had had braces when I was younger and never used the retainer, so my teeth went back to the way they were. And I'm very happy with the results from Candid. I went with them mostly due to the cost. The process was excellent. It took about 18 months ‘cause I had crooked teeth. What I love is the fact that I'm using the last ones to keep my teeth straight. I also have a tendency of grinding my teeth, so this is a double thing for me because it's actually helping me as well as keeping me from grinding my teeth. Also, I like the fact that should. I need another last set, I can contact them and they'll send me another set, I'll have to pay for them but they'll send it to me. They have my record and they have the final set so I can always replace them.

I was comparing Candid, Invisalign and another one. Candid was one of the ones that stood out to me a little bit more on the versatility that they have as far as the people and how fast you'll receive it, how you could do it at home and you bring the kit and how easy it was. There was no real pressure. I don't have to come and keep coming in to switch out my trays. I love that it was so easy for me to do things on my own. I work in an office setting, so I need to be able to use most of my time in the office. I don't really have a flexibility to go into an actual dental office to pick up one tray. I did bring the whole treatment home and be able to do my treatment amongst myself and see the changes and pretty much watch my teeth transition to the smile that I want. I did like that.

I had some crowding. There was an overlap between my front two teeth. There were some spacing issues towards the back of my teeth as well. I went on to the Candid website and I saw that there was actually a studio, because I knew you could have your own aligner kit, or you could go into a studio. I wanted to go to the studio, and I found out that there was one in Dallas, so I did that. I did a bit of research and I liked that the plans are designed by orthodontists rather than dentists, that are actually more specialized in teeth movement.

I followed the plan diligently and then had a second "refinement" phase, at the end of which I could hardly chew. Cosmetically, my teeth looked better, but my bite was unworkable, which was apparent from my impression molds and the 3D rendering I saw online. I continued to wear my retainers in hopes of improvement, but none came. I consulted with two local orthodontists, both of whom said I had to go back to zero and do a whole 18-24-month course of treatment ($6,000+). I stopped wearing my retainers and my bite improved to the point that I can now eat comfortably. My smile is marginally better than originally, but I went through a lot of expense and discomfort to end up essentially where I started.

Candid was something I was interested in for a while, so I decided to do it on my own. It sounded so convenient and it was a quicker journey than other options for me. It was only two certain teeth on the top side of my mouth that I wanted to be fixed. I didn't expect the result but I was very happy. So I was satisfied with my purchase. I'd tell friends and family that they should definitely try Candid if it was even a consideration or a thought. There shouldn't be any hesitation to it.

I'm not a big fan of the orthodontist around here only because I think they're like a braces factory. Figured I would give Candid shot. We talked to our local dentist and he didn't have any reservations to trying it. He said my daughter has a bit of a crossbite. Candid would not fix that, but it might straighten her teeth. She wore them for the whole year. It’s through 18 months. Her teeth are much straighter than they were. She's happy. I'm happy. At the end of the day, my insurance covered up to $2,500 of orthodontia and it cost us $1,900.

I looked at Candid's reviews and there was a couple people that did a play-by-play where, each week, they showed you what went on and their pain. I like that. My very front tooth and the second tooth behind it kinda overlapped a little bit, and you could only see it at a certain angle. It always bothered me. So, I took care of it. I'm completely done with the program. I just do the retainers at night. Using Candid is convenient. I like the way that everything came to me at once so I didn’t have to wait for the next step. It's a good investment. Sometimes, you have to invest in yourself.

I'm getting married. And I wanted to have straight teeth before the wedding. I had braces when I was younger and all my teeth just shifted back. Because they hurt so much to put my retainer in at the end of the day when I was a teenager, I just stopped wearing it. So all my teeth shifted again. I started with Candid at the end of January and I was done in June. About a month, it took a couple of sessions for me to start noticing my teeth shifting. I enjoyed the experience as much as you could enjoy all that pressure on your teeth. But it was a really easy experience and I love the whitening foam. My teeth are the whitest they've ever been. I try to recommend Candid to whoever I can because I really enjoyed the experience.

I previously had braces and I lost my retainer. My teeth started to shift quite a bit, and I wanted my teeth straightened back out. Candid was reasonably priced. I finished it and I enjoyed it. It was easy. My teeth are nice-looking now.

I absolutely loved Candid. They had a really smooth process, especially because I had done something like it before. I did Smile Direct. So, I wasn't really new to the whole alignment thing. But this time around, everything was definitely easier. My teeth came out better than they did before with the Smile Direct. When I initially went in to Candid, me and my mother were both really wowed by how informative the consultation was. I got a lot of details and they made a lot of promises that they did fulfill. So, it was a big difference with Smile Direct Club. Some of my aligners hadn't fit me too well. Some of them were loose. Some of them I felt like were in the wrong order. But overall, it's okay.

I did not get instructions on a retainer only that I would get one at the end. I find out it's the last set of aligners. My bite is terribly off and I am now under the treatment of an orthodontist possibly needing braces costing $8600.00. I think a full refund of my investment with Candid is very fair to ask for back. I was not evaluated to see if I was a good candidate or not, just had to send impressions and the money. This could take me years to get my bite back. Teeth are loose as well. Not good.

I was trying to look up aligners for myself because I used to have braces and I got them off too early when I went to study abroad. Then my teeth were shifting. My two front teeth will twist if they go back to their original state, and then the two to the right and left of them sort of pushed in. I don't want people to say, "Ugh, you have braces? We can tell." Then I'm already self-conscious as it is about my smile, so to not be self-conscious anymore would be great. I saw that Candid had a pop-up in Oakland, and so I went there. I got it done in person because I wouldn't have been able to do it, being now, I would've ruined it. I like that Candid works with real orthodontists.

Candid worked like it said it was gonna work. My teeth look way better than it did before. I had shorter stuff than the rest of my family, so mine only took three months. The first few days, it always hurt like they said it would. But after the third day, you don't even feel it. It felt really good.

I had braces in the past but the dentist failed to give me retainers for it so my upper front teeth were very much unaligned and was affecting my bite. I didn't want to pay the amount that I did before again so I opted for Candid and my experience has been great. It's very easy and convenient. There was not a lot of fuzz. It was a really good experience going to the consultation as well and my teeth are pretty much straight now. I've told people about Candid. Because of the convenience of it and how inexpensive it is, I'll recommend it.

I went with Candid because of the price. The process took about six months overall. They mailed everything for me for my fitting and I did it all myself but it was great. I'm very happy with the results.

I wore Candid for about six months until my teeth straightened. I had the kit sent to me online. I'm very happy and satisfied with the results.

My daughter was using Candid's product and she was super excited about it. She told me about it so I looked into it. It was a better price than if I were to go with a more familiar name brand that all the dentists have. I thought why not. It didn’t hurt. I did everything via the app and it was fine. It was pretty simple especially for someone of my age. I use technology and although not as well as some people, I'm better than most.

I did some research into different aligner companies and I went with Candid because of their price and the reviews I heard from other consumers. Their process was super easy and they sent me a fitting kit at home. So I did that all in my house and sent them the impression. They were super responsive to any questions I had along the way. They also did a pretty good job of checking in with me and making sure everything was going well. I was very happy with them. I used my aligners from November to July and they worked great. They fixed my smile and were really helpful.

I wanted to fix my overbite and the process was easy with Candid. I went with them for the cost. They also accept insurance. The total process took about a year. And I’m satisfied with the result.

I have spacing and overbite. It was something that I've always wanted to fix. Candid provided me the opportunity to. Reading through their website, it seemed an easier process than going to the orthodontist. It also was cheaper as well. The process was really simple and the results were exactly what I wanted. It worked just as they said it would.

I was super excited to go to the CANDID studio. I had gone to one of the competitor's studios, and the experience was much more thorough with Candid. I had to bring my son, and they were SO AMAZING and patient with him being there. I cannot say enough about the quality of studio devices, cleanliness, and above all CUSTOMER SERVICE! I was treated with patience, kindness, and respect. I am a CANDID customer for sure, and will encourage anyone who will listen to give CANDID a shot.

I had braces as a teenager for a while and after not wearing retainers for a decade or more later, I had some gaps. That didn't bother me so much aesthetically, but I got a lot of food stuck there. My dentist recommended tightening my gaps, so I looked into it. I’ve seen comparable companies, but Candid had the right deal at the right time. They offered a good military discount. They also had a very straightforward process. They send you the kit to take the impressions of your teeth, you mail it in and they get back to you. You also have to take photos. After they receive back the impressions, they communicate with you, which is like a consultation, and they discuss what exactly they could do for you.

I've always hated the way my teeth look. When I was younger, my parents didn't want to spend the money on fixing them because it wasn't a huge issue. I was looking into multiple options as far as straightening my teeth. Candid popped up on my Facebook ‘cause they were running some sort of promo on the starter kit for the molds. So that's how I first started hearing about it. And then once I was into it, and saw that you could do a consultation in San Diego since I only live about 40 minutes from there, I figure that was my best bet. And it was also the cheapest out of everything that I found.

I asked my dentist how much it would cost to do like Invisalign at her office and she said it would be $5,000. I said that was out of the question. I went with Candid and I paid in full during the promotion, so I only paid $1,700. I really enjoyed my process with Candid. I used to have a pretty prominent front cap and my four front teeth were crooked, but now, everything is all straightened up and looks great. I love it. I was always a person who smiled, but now, it's like I kept my smile and I go, “Oh, yeah. It's good that it's straight now.”

I am overall very happy with the result of my teeth. I went into an office for them to scan my teeth, they sent me the box with the steps and the process to straightening them was easy to follow. My only complaints are that no one tells you that it hurts really bad when your teeth are being moved (to the point where you can hardly eat anything) and when contacting help through Candid, they suggest you go to an orthodontist (when an orthodontist is the one who created my teeth trays). I was having issues with my teeth sensitivity and it hurt for air to even touch my teeth and I assumed that they dealt with all kinds of issues enough to know how to help.

First, my scan and aligners are great, but I am seriously disappointed by the system of communication. I really just want to email a person who is dedicated to answering my questions. The chat box is a major pain...too time consuming and it's difficult to get ahold of someone.

There was a more practical layout to the plan from Candid that I could see online. They also had a lot of really positive customer feedback on the Facebook ads, and some of the other companies didn't. I got braces years ago when the rule was you wear your retainers for a year, and then you toss them. That clearly did not happen for me because my wisdom teeth finally came, and they went even more crooked than before. So I wanted to fix them.

Candid was the first one I found online and it was good. I did the molding for the kit, and then a month or so later, I got my retainers for my top and bottom teeth. I wore them for nine months. I'm done using them now, but I'm paranoid, so I use the last set to sleep in. It works well.