Candid Reviews

The Candid system is affordable, effective, and very easy to use. From the start, every process has been easy to understand due to their very well documentation through videos on what and when to do. I strongly recommend anyone who is looking to improve the appearance of their teeth when smiling to use Candid.

Candid has been so easy to use. I am so happy with the results I'm already seeing and other people have noticed as well. I would definitely recommend to anyone looking to improve their smile. I can't wait to see the final result!

The retainers work. Decent pace too. Works well with being in the military since it’s cheap and doesn’t require any appointments. No human contact is kind of a downside to though. Every message seems to be computer generated like the orthodontist just peeks at the pictures and is like “yup, those are teeth” then send a pre written email.

I’m loving how easy, straightforward and how nice my teeth are looking! The entire process has been fun as I’ve watched my teeth align and I see results with every next step. I also LOVE how much whiter my teeth are looking!

Easy process and priced right. Doing everything digital makes it easy too. I was able to finance the cost and pay monthly. Having a virtual consultation was nice so I could ask all my questions. Everyone was helpful. Also with Candid you do not have to have hardware put on your teeth.

Affordable and convenient right from home. No need to schedule appointments, etc. you will be reminded when it’s time to scan again to review progress. So easy. Would highly recommend if you are looking for convenience and something affordable. If your insurance allows orthodontist they do insurance as well. I was given the name from Aflac.

Call into Candid Customer Service. It was like talking with a telemarketer. They only have scripted answers. You can not speak with anyone that has any knowledge about an issue you are having with the product. They just answer, "We will forward that on and someone will answer you within 72 hours." Called weeks ago…. Still waiting. They could save time and just email out the pat answers they use and save phone calls. I know they will answer this with the pat answer we can’t discuss, but I can, I have been delayed moving between sets 4 times saying this one tooth needs to move more. I could accept that answer if the Aligners was actually putting pressure on the tooth. The problem is the Aligners are so loose that when I sneeze they blow out of my mouth. Their answer to me was, "Well some people's teeth move at a different rate." No kidding, I contend, "For them to move they probably need pressure on them."

I had a problem with lower and upper teeth crowding. I’m seeing my teeth move slowly but surely towards a straighter smile and my gums look and feel great. I love being able to remove my aligners, which after a few weeks I have gotten use to wearing them for the recommended 20 hours a day.

Candid has been super to work with from reordering extra molds to payment to ins. Questions they are usually just a text away. I've also been getting reimburse initially like 700 now like 120 ish when the orthodontist checks my scans. I'm about halfway progress is good.

I love that I can have a perfect smile without having to make so many appointments. The customer service is awesome and have always been available with assistance. The price and financing is also a great draw to this service

Other than it being kind of expensive, it is less expensive than braces and way far convenient doing everything from home. Even though there are some teeth left that need to move more, I'm excited for the end result. My teeth have always been my one of my biggest insecurities and I'm happy I went with Candid.

The treatment is super easy to follow and it is actually working! I like having someone reply back right away after I submit a scan (biweekly) and they give me feedback too. Also, the aligners are made to fit. I had started treatment with a different company about three years ago and the quality was awful. I’m so happy I chose Candid!

This has been a very fast progress for my teeth. It's a simple process and the new look makes you feel great. The bi-weekly photo session is fed back to you over time so you can see first hand the progress that has been made. You have full support from the Candid team any time you need.

The reason I got these aligners is because I had braces once upon a time, and my teeth shifted because I was avoiding the very painful retainer they gave me. My teeth finally started bothering me not only aesthetically but also because I was concerned that I couldn't clean them properly anymore due to the way they shifted, so I started hunting for what would seem like the best choice of aligners for me. I landed on Candid, and I'm so pleased with the experience. The entire process has been very smooth. I haven't had to go anywhere for anything or have anyone other than myself poking around in my mouth. I can tell a dramatic difference in my teeth already, and I'm only a little over halfway through my plan. The entire process has been significantly less painful than braces in every way, and it's taking far less time.

Well I can't say that I am not impressed so far, but for a great product like this you need a full time customer service. You failed many many times to respond to my quests. That is why I gave up on you.

So far it’s been awesome. My teeth look great and I couldn’t be happier. The only thing is getting used to wearing them all the time but after a while it’s fine. If you wear them all the time the less it hurts putting them in and out of your mouth. They have great customer service. Anytime I had a question there were many ways to get an answer. The first picture is my first ever scan and the second picture is me half way through!! I’m so excited for the outcome! Thank you Candid!

I have been very happy with my experience with the Candid aligners and their staff. They are very patient with you and help you keep on track with the movement your teeth have shown. You should give them a try if your teeth need aligning. Very affordable compared to other type of aligner or braces.

It has helped me with my confidence. I look forward to my next step every two weeks. My progress is improving every time. I can't wait for the final results. No one notices the aligners, they are just as surprised as I am!!

My results are just as they said they would be. It is easy and convenient having all of the trays at once, so you won't have to wait on them. The instructions are so easy to follow and I haven't had any problems. I love the way my teeth are coming along.

My only suggestion would be to provide the whitener/cleaner in the service. Considering the overall cost of the service, paying $25 per bottle for the cleaner is a bit unreasonable. Overall, it’s been a good experience. Thank you very much.

The whole candid experience is easy from start to finish. Everything is explained clearly at the consultation and there is no pressure to continue. The tools provided are easy to use. The app provides guidance, reminders, and help when needed. The progress is easy to see.

Candid does not put their customers first - and I would never recommend them. Imagine changing your teeth with aligners and needing retainers every night to keep them in place; with a company that owns no responsibility for not supporting you with the proper products despite going through years of treatment. Ok, so long story short: I was very impressed with how my 16 steps/8 month program went. My teeth separated and looked much better. Unfortunately they never straightened out enough to reach their final positions which left my teeth very loose and mobile.

Everything has been so smooth, quick and easy with Candid. I’ve seen ads for other companies, but Candid stood out the most. Very happy with my progress and the end result I’m sure will be amazing. It's affordable and working with an actual ortho is a huge benefit.

Absolutely love this company! They make sure you are not going too fast in your treatment to make sure your teeth won't be messed up. And they're really great about giving the perfect feedback for each step you're going into next!

Very professional. Doesn’t take long for them to get back to you after each scan. They also leave detailed notes after it scan if you have a go or a no go. Overall I would recommend them to anyone looking to straighten their teeth.

Halfway through my treatment and s S o happy with the process is so far. I highly recommend Candid Co. The price is affordable and I find the communication with the orthodontist very helpful. If you always wanted straight teeth like me, order Candid Co for the new year.

I am so thrilled about the changes I've seen with my teeth. I didn't notice the change until my friends commented on my teeth during a photo session. That I'd even I really looked and saw the vast difference in my teeth. Thank you CANDID for giving me the self-esteem to smile now with my teeth instead of mouth closed.

I am half way through and extremely happy with the results. I originally went to a competitor and they told me they could straighten the top but not the bottom due too several crowns and implants. Candid said they could straighten the bottom and so far it is working. I am very pleased!

So far everything has progressed smoothly. Necessary advice for aligners use is provided consistently. Support and help seem always available. All instructions are easy to follow with the provided videos and the provided equipment. Would highly recommend the program to anyone looking to fix that smile!

You know the old saying “too good to be true”? Well here’s my pain. I paid in full for Candid’s service. I had 16 steps to complete and I followed the guidelines as close as possible. Everything was going very smooth until Step 8. I didn’t make it to the first day on Step 8 and it cut my gum. So I reached out to Candid for some assistance. They gave me this trimming guideline. Red flag, no customer should ever have to be trimming or cutting sharp plastic edges especially after paying in full for a service. Of course I follow the troubleshooting steps and it did not work. Then, I was reverted to do the same scans as the initial start of this service. Which is strange because all other steps did work fine, only on Step 8.

Candid had orthodontists doing their plans. The beginning process was very hard. You have to be able to do get the pictures taken properly and you have to put the things in your mouth right. I don't follow instructions well. I was just lucky to have a friend who is a dental technician that could help. That aside, the total process was easy.

I like the results. My teeth are pretty straight. But Candid didn't really check up on me throughout the process. If I had questions, I had to reach out. One of my teeth got bruised from the aligners. But they weren't really helpful with that.

The ease of the process drew me to Candid. I didn’t have to go to an orthodontist and sit through all that. The in-person experience at the Candid facility was what sold me. I liked the people there. They give you the red carpet treatment. If it depended on some of the customer service people online or over the phone, I probably would’ve never done it. Because Candid is a fairly new company, the people on the phone have to catch up. In the beginning, there were a couple of steps that I missed or didn't realize ‘cause there was a disconnect between seeing the people at the location and the communication through email. But once I knew to look for and expect that, that was fine. I'm very happy with the results.

Candid was convenient because I didn't have a lot of time to go to doctors’ appointments. There was a location in River Oaks where you go in and they treat you really nice and they cut you a deal and do your impressions by somebody who doesn't know what they're doing. I've been trying to get in touch with them since the Coronavirus hit and I never got ahold of anyone. None of my aligners ever fit. I paid 1,500 in cash, so I'm at a loss. I also tried to email them. I tried to dispute the charge. I've tried everything to get their attention. But I never heard anything back. Once you're out of the office, they could care less about what your experience is because they already have the cash in their pocket. There's no monitoring your progress or seeing your feedback. It's just like buying something and walking out of the store and never seeing someone again, with no return policy.

I had a gap on my two front teeth and now, I feel a lot better with my new smile and a lot more confident.

The process with Candid was good though a little bit painful when I gotta change my aligners every two weeks. But everybody’s gotta see my smile.

It’s tough not being able to have the aligners out whenever you wanted to eat and whenever you wanted since you were only allowed to have them out for two hours every day. But it was easy. It hurts whenever you put new ones in but it works, which is what matters. It was a 13-month process with Candid but my teeth are straight now.

I followed all the steps and there was no pain. It was pretty smooth and then just slowly enough, the gap that I was trying to fix just closed within literally six months. I'm still paying for it but I'm almost over. I actually lost my last dental pair. It's not that bad 'cause it's only just the last two steps, but it's definitely something that I want to deal with eventually. But overall, I was satisfied with Candid.

The process was really quick. Everything was really smooth. My teeth have been straight for almost a year now. Before I knew it, my teeth were straight.

Candid was relatively cheaper than the other options. I had 16 trays. So it would be two weeks multiplied by 16. But I'm not 100% content with the result. There was still a lot of movement that needed to happen, but I was already on the last tray. Candid had good customer service initially. When I got there, I felt pretty welcome there. However, once I reached the end of the treatment, I couldn't really find a way for me to lodge any complaints on what my results were. On their mobile site, I was not able to find a clear-cut way for me to contact them. Once Candid was done with the delivery and everything, their responsibility would end there and I wasn’t really content with that.

I had a bottom tooth that was crooked and I was trying to get that all straightened out but it didn't 100% get where I wanted it to be. But I would recommend Candid.

Candid was affordable. My new smile is okay but there was some user error on my behalf as well. I didn't follow things to the tee as I was supposed to. Also, the retainers hurt.

I was able to get a better deal with Candid, price-wise, than any other options. I had a big gap on my front teeth and all the spacing issues. And I've been pretty happy with the results.

Candid mailed the retainers for each progressive step and I was able to independently follow the program. It seems to yield good success and I feel good about the progress.

I wanted to fix some of the alignment of my teeth and it was important to me because I want to have a good smile. The process with Candid was super-efficient and the workers were nice. The app that I downloaded to document my pictures for every month worked perfectly. Candid is a good choice and if you are trying to improve your smile, you can go with them. It’s on the more expensive side but I'm happy with my results.

Candid sent me a starter kit then I sent them my teeth impression. Three weeks after, they sent me the retainers to use. I had good results and they contacted me straight away to purchase my retainers right before I ended my last week, so my teeth wouldn't have shifted. This is during COVID so I did it all virtually. If you have more crookedness in your teeth that you need to fix, talking to the Candid specialist would definitely be top priority.

Setting up with Candid was easy. Just filled everything out online. I was contacted by somebody in the company about purchasing everything and going through the whole process. They sent me the molding kit with instructions and how to do everything. Then I had to send it back. It was easy to do by myself. It was just a little weird when you're not used to having your mouth that full of molding putty.

If I ever had a problem, when I'd call in, everybody was extremely helpful from setup to the end. I'm happy with the process and the results. The monitoring where I would do my scan from home on my phone to send off to see if I was ready for my next step was impressive. Just go for Candid because it's definitely worth it. Don't second guess yourself.

Candid is affordable. It's also convenient because you can do it from the comfort of your home and there's always somebody to talk to to guide you through any questions that you may have. It was helpful because they texted with me to show me the visual of how my teeth were shifting. With the last call that I had to them, though, the lady didn't have all the answers like I was used to with everyone else.

Candid is way cheaper than what it was gonna be anywhere else. The process took me about 16 weeks, and I felt the first eight were good. When my teeth started to really shift, I had a hard time getting the aligners on. I had to force them on. But, the results are perfect. My teeth look good. They’re wider and they’re straight. I get compliments all the time.

I was born with a huge gap in between my front teeth and I wanted to close that. I went with Candid and the process in the beginning was pretty easy. But then after I got the stuff, there was really no follow-up. I couldn't get my questions answered. I went through the treatment and nobody called to follow up. I don't even know if it worked because I used all retainers they gave me, and I'm on the last. I've been using the last step for three months now. I don't know what's next.

Candid was at least a couple hundred dollars cheaper. So it made sense for me to at least try these aligners. They sent the molding kit to me and that made it really easy. There were pretty good step-by-step instructions saying how to do everything and I didn't find it very hard at all to do any of that. Whenever I would call their reps and have any questions, they're always there for me. The mobile application was really useful as well. I would always look at the 3D molds on the app and it gave me the motivation to keep wearing my retainers because I wanted my teeth to be straight. I'm still using my last set as retainers. I'm just wearing them every night to keep my teeth in place. It is working.

Candid had the better price and they had the best reviews when we looked through everything. I had the app on my phone and Candid was always available. If I had a question about anything or concern about something, there was always someone to talk to or to write. I hated my life some days but once you get through the process, the results are amazing. I love my new smile. It’s perfect. I recommend Candid especially when you don't want to pay for braces. It's the next best thing.

Customer support was pretty reliable. I have a small gap and an overbite. I wore my aligners for eight months and they worked. Candid fixed the gap but it didn't fix the overbite.

There were multiple mistakes after my aligners were made. My bottom set went from a crooked set to a very straight set all of a sudden. I asked Candid if they could send me an in-between set and they didn't respond to my email. I emailed again a week later and there was still no response. It got to the point that they stopped communicating with me at all.

I had to go into the office and the rep did the molding on my teeth. It was maybe 14 weeks before I received it. For some reason they couldn’t get my molding right. After I received the molding, they had to follow the steps in the process. I'm not happy with the results. The last step says you’re supposed to wear them eight hours during sleeping time. If I do that, once I take them off, probably around 5:00 PM that evening, you can start to see the little gap coming back. It’s not until I put them back in that it goes away. I called Candid but the phone kept getting disconnected from them. I gave up after that and I haven't reached out to them in a while. It was probably in August, which was when I was supposed to wear my last set of aligners.

I paid my treatment in cash at the start and the reason I did is because I didn't want to pay for all the interest. But now, they're coming at me that I have to pay like 60 bucks for every retainer I get and the girl I talked to said I'm supposed to switch the retainer every six months. That's the only thing I'm not so happy with. Other than that, the results have been very good so far.

About four months into the process, my daughter started seeing changes and she was in her last set at eight months. My daughter is very happy about the outcome and her self-confidence has improved. We opted to pay the extra to have the orthodontist have a monthly picture sent to him to show progress so that they could determine if my daughter was ready for the next set or if there were any concerns. That was a little bit of peace of mind. Also, with the facilitation of the Candid people, we were able to go ahead and process that through my insurance against the orthodontia. That helped to solidify that this was not a fly by night, snake oil kind of treatment plan.

I really love Candid. It's super easy to order retainers. I saw the ads and I clicked on one then I got the aligner kit. It's a lot cheaper, and it was super simple to use, so I went with it. My teeth were not bad, but I wanted my bottom teeth to be a bit straighter. They're super straight so they were starting to crowd and get crooked at the bottom. They are still but they have bit of a twist on them. It used to be where the bottom teeth were going into each other. Now, they look a lot better than what they did.

I had a teeth grinding issue, and my teeth were colliding with each other. I asked the doctor if using these aligners to straighten the teeth would help that problem. He said, “Certainly, it will,” so I went ahead and did it. It was faster and costs a lot less. The process and the results are good too. Although it did not take care of my original problem, my teeth look a lot better. On a different note, it’ll be important for Candid to let new patients know upfront they’re signing up for a lifelong expense. After the treatment is done, the patients have to keep wearing the aligners. They also have to keep buying it for the rest of their life, $100 every year.

The price from Candid was interesting, so I reached out and got the starter kit. I did the impressions and called it in, then paid for it and I started the treatment. The result I got could have been a little bit better, but I could tell the difference. I could have done two more trays and it could have been perfected. They were supposed to send me another impression to see if they could perfect it more. But it never happened and it was so hard to reach out to someone. If I had gone with Invisalign, I would have gotten the professional everything and the ideal smile that I really wanted but it would probably cost about six grand compared to two grand with Candid. So I just left it alone. The teeth ain’t bad.

I looked into invisible braces and Candid was the only one that didn't have a bunch of lawsuits against them. Also, they were the only ones who had orthodontists rather than dental specialists, which are very different things. They look at your stuff and go over it and it's not a one-size-fits-all package. It's really specialized. As much as it's remote and not one-on-one, the way they have it set up feels like they give a crap. They communicate and they do a great job.

I had braces before a long time ago, and a permanent retainer was not put in. The bottom row got misaligned again, so I got Candid. It was convenient to just be able to do everything by mail and phone. The price was nice, too. It was 1800 bucks as opposed to 6700 for Invisalign. The rep followed up with me several different times. When I had questions and there was something he wasn't 100% sure about, he ended up getting back with me and telling me whatever it was that I needed to know. He was more than helpful and I'm impressed. However, after I went through my last set of trays, it never got the bottom row all the way straight. I called a while back and they said that they were gonna send me another impression kit. I'm so busy with my job I hardly ever have time to do anything.

I had braces when I was younger and then the retainers, whenever I got them off, would leave such bad cuts on my tongue that I couldn’t eat. If there was anything salty, it would just hurt so bad with the retainers. So I tried Candid and it ended up being more pain than it was really worth as well. They didn't seem to fit right. It was just causing more pain and wasn’t really doing anything. The bottom may have a little bit of a change, but the top pretty much stayed the same.

I had one gap on the bottom of my teeth and one gap on the top of my teeth, which were my main concerns. Somebody confronted me and told me my gap was so cute and I said, "Nope." I was fixing that because it was always an insecurity. I gave Candid a shot and it was over in four months. So, it was quick and easy, and I loved it. I felt the shifting but I saw major changes probably two months in. It was pain-free. It sucked when you switched trays but I learned to switch my trays the night before bed. I referred all my friends and family and I would recommend Candid to everybody. This is an amazing thing. When my daughter gets braces, we'll be going through Candid as well.

My teeth is slightly crowded, but Invisalign is super costly. I was looking for an affordable option, so I approached Candid. I liked that it was affordable and I also read good reviews about them. Even in my experience, everything's been perfect. I'm really happy with the treatment. The quality is great. I would definitely recommend my friends to go ahead with them.

It was a smooth process. I'm very happy with the process and the results. I've already pulled a couple of people in my family to go and do it.

Candid was priced better for me than some of the other competitors. Getting started was an easy process. I was sent the starter kit for free so I could do the molds and send it back and find out what my treatment would look like. Once I sent them everything back, the reps gave really great customer service. The process was really straightforward and easy to follow which was a big plus. The worst part though is that my teeth move so for a couple of days my mouth would hurt. Other than that, I didn't have to pay for Candid right away so it kind of made it a no-risk opportunity.

I had a big gap in my front two teeth and I went with Candid's plan that had 13 steps. I got the pre-mold in the mail for $20 and sent it back, then they got back with me with the payment plan, which was nice. After that, I received the 14 trays in the mail in a box and everything was nicely packaged. I went through the cycle of all of them and my teeth straightened up. There was noticeable movement after a month and a half but the gap didn't close until the end because I had some other teeth that needed to be straightened out first. So the closing of the gap was the last step and I didn't really see what I was hoping to get fixed until near the end of it, but all my other teeth are straight.

I had a gap and it was fixed. Every two weeks, I had to change the retainer and every time I change it, there was a little pressure but it was not bad. I really enjoy it. The only bad part is that I had to keep on using my retainer every night.

I still wear my aligners every night and I'm super happy with the results. I also recently got my new whitening kit which is now offered in the new kits. When I started, it was a different whitening process, so I went ahead and got that as well recently. It's been amazing. Check-ins would be nice but I'm a busy person so I chose not to pay for that bundle pack where I'm talking to a dentist frequently. But it would be nice to have somebody to reach out and let me know during the process if everything is looking good.

I had gaps on the side that I wanted to come together and I went with Candid since I liked their price point. But after wearing the retainers, they didn't really helped that much. I reached out to them to see if I could get additional retainers, but I didn't get any response at all. I also contacted their customer service once, but it wasn’t fruitful. All in all, I spent a little over $1,000 and the overall telemedical experience of it was negative. Then ultimately, I didn't really see much of a difference.

I called them up and they were really nice so I went to a site in Houston. I had my braces measured and started the process. They told me what to do and told me to call them up if I had any questions. The process went according to plan and Candid came through in everything they promised, except the retainers, which should be part of the package. They don't tell you until it's over that you're going to have to spend more money on retainers but that should be included in the initial price.

Sometimes my teeth got a little sore with Candid's process but it was nothing unbearable. It's better than braces because it's less painful. Also cosmetically, you can't really tell that you're wearing them. I like the results I got. They're good and I can still wear my last couple of aligners to keep my teeth in place. I would definitely recommend Candid. It worked out well for me.

I went in for the initial scan and it was pretty straightforward from there. They sent me the plan, I agreed to it, and then, I got my boxes. It all went accordingly.

After I got to my last retainer, I got lazy and I lost one. Then I set up meetings and I've tried to contact Candid. It's been months and I've never received anything back from them. So after they got their cut, they were done and their whole program is a scam. Their retainers are great and they do what they say, but any company can produce them and anybody can follow the steps. All they’d give you is the same doctor's response or whatever response to let you know that it was time to go on to the next retainer. They would just change it up a little bit. But one time, I ate food, didn't brush my teeth, and did the scan with food in my teeth. And they said, “Great. You keep it clean. Keep the brush work up." They are liars.

I’ve been wishing to do Invisalign for years but I knew that the cost was out of my range. Then, I learned about Candid through a coworker friend and I went with them. I'm super happy with the result of my 14-week plan. I followed it to a T and I had the phone reminders set, so that worked great. There was minimal pain and it was really easy to do. I've recommended it to people since.

I have one tooth on a different position, so I needed to align that and it worked after I used Candid. First, I went to an office in Dallas. They took some pictures, and they gave me an estimate for how many weeks it will take for my tooth's complete alignment. They showed me pictures on how it worked and on the same day, I decided to go with Candid. It was a 32-week process and I'm satisfied with the results. As compared to some other site, Candid is best.

I had an awful experience with Candid. I had one tooth on the bottom that was odd, so I wanted to put it back in place, and then go through the whole series of it. I was going out to a restaurant, and this kid that had perfect teeth mentioned Candid to me. I decided to do their system and in the beginning, it was excellent. When they sent the kit, everything was self-explanatory. I had no issues up until the last two months. You have to switch the shells every two weeks and as they got older, they started not fitting in my teeth. They were clearly not produced properly.

When I went to Candid, it was pre-pandemic and the experience in-person was great. They took good care of me. It was simple. The Affirm fees was amazing. It was an insane deal and it made the experience all that much better. But the app was pretty terrible. It worked fine for the beginning, but then they changed it. I lost access. I stopped getting any form of communication. The way my treatment finished was a bit underwhelming. I have been pretty patient because we are in a pandemic, and I haven't been comfortable going in-person to chat. But whenever I've called customer support, I've gotten good responses and quick support. So I am not upset in that sense. But it's just from a pure seamless experience, some of the offboarding wasn't what I expected given the situation.

My top teeth are completely straight now. Everything is fixed. I would have to get brackets and actual braces to completely fix the crossbite on the bottom. But my top teeth are perfect and the bottom ones are greatly improved. At the beginning, the care manager told me that they could improve them but it was not going to be 100% perfect because of the way my teeth are. But I told her I was just looking for improvement. I'm 52, so I started doing this when I was 50 and finished when I was 51. I am not going to get braces at this point. Invisalign has brackety things that they can put on those but that did not work out. So Candid was the next best thing and it worked as well as I needed it to. I'm happy with the results. My teeth are not super perfect but they are much improved.

I like that the reps did the weekly check-ins. I felt like that was very great to make sure that I was on track. Candid has a great process to go through and I absolutely loved it. It was very easy. My teeth weren't in that much pain when I was going through it and I'm very happy with the way it turned out. It's worth it. They do work with insurance too.

Have patience until you see your first result and trust the process. I noticed that my teeth started shifting the older I got. I never had braces, so I wanted to keep them as straight as they used to be. I went with Candid ‘cause I liked their customer service and how in touch they seemed. What stood out to me was when I had a consultant do a 3D imaging with me and go over what that would look like in terms of adjusting the teeth.

It was pretty easy to get things set up. I ordered the gel to mold and I sent it in and then it came back. It was pretty simple and easy. I talked to customer service a couple of times throughout the process and they were pretty helpful. There was one tooth that kind of goes behind and it’s still a little bit behind but it’s straighter. But all my other teeth got moved pretty straight. Everything else worked pretty well. The aligners were good. They're kind of painful at first, but you get pretty used to them.

There was pain every time I had to change the retainer number. My teeth were being moved. So I had to constantly keep biting down and it was really hard for me to eat after. I love steak so eating that was hard for me. I couldn't eat a lot of the foods that I liked. But it's okay now. My teeth aren't as crowded as it was before. I like the result but my teeth are not as straight. But then it's my fault as well because I don't wear the retainers a lot. If you don't keep your retainers, then your teeth are gonna start shifting. About three to four months after, I started seeing the shifting of my teeth.

I was trying to get Invisalign but I would have to schedule appointments with the dentist or the orthodontist and actually go to a physical place. Then I saw this information about Candid where they say I just send everything off and it's done virtually so I picked it. I'm happy with the process. But with some of the aligners, the area where your gums are were a little rough or slimier than they should be. It kind of cut into my gums. That's the only thing I would have complained about. Other than that, I had a great experience.

I compared Candid to about three other companies that had similar products and I found out that Candid was best rated and it had a good price. Communication could have been better. I lost one of my trays and I needed to get a replacement. It was hard to get in touch with somebody. Other than that, I'm very happy with my smile.

My teeth shifted so far. But wisdom teeth came in and once I got those removed, my teeth shifted back to the way it was originally. Get an X-ray on your teeth to make sure you don't have teeth behind your teeth waiting to come out. Also, when I used the digital monitoring app, I felt like I couldn't really talk to an actual person.

I enjoyed the invisible braces and they were not hard to take care of. Every time I had an issue, I would just call up the place I got them and they would help me out. I lost my braces once and Candid replaced them free of charge. That was pretty awesome. Also, the transformation was great. I had a couple of gaps in my front teeth and those gaps were closed. I feel very comfortable now. I wish everybody would get Candid. They've been really nice to me and I appreciate everything that they’ve done.

I had been referred by my dentist to an orthodontist, and I didn't like the guy. He was super creepy. I wanted to have invisalign-type stuff, and he was like, "Oh, no, no. We need to pull all these teeth and you'll have metal braces for two years." I was like, "Oh, no, I have no desire to go through that." Then I was watching TV and there was an ad for a different company. I was looking it up and it had decent reviews. Then, I kept googling to see other companies. There was a website, and it was ranking all of the different online places to get invisible braces. The most positive reviews and the most number of reviews were for Candid. So, I kept looking at their website and thinking about it. There were more reviews on their website and it seemed great. The price was not the least expensive, but it seemed the most consistent. There were images of where people started and where they ended up, and that was what did it for me.

The process with Candid was very easy. I used to travel a lot and so I picked them 'cause I could do the picture thing and everything else while I was on the road. My new smile has been good. I've already recommended two people to Candid and they've finished their treatment too.

I went to Candid's store in Chelsea in New York and they gave me the first examination. I had a very good experience with them in the store. They were very knowledgeable and easy to talk to. I had some questions and they would answer. They told me this wouldn't do like 100% I wanted to do. They also sent me a video of how it's like after completing the treatment. I thought it's good so I went with the treatment and I started seeing results with Candid after the third aligners.

I met with Candid pre-COVID in their office for a consultation. They showed me how to use the scanner and how to use the whitening gel. Everybody was very friendly. It was very easy to schedule the appointment. From there, I was pretty much on my own and I really never had an issue. It took six months total from start to finish. I love the results. They're great and I'm still wearing my nighttime retainer.

I did the boxing and it's great. I had one tooth that was a little stubborn, but overall, it's not noticeable. I got exactly what I wanted and I'm satisfied. I just ordered my next Candid retainer.

The process with Candid was trying. But I'm okay with the results. I went from my consultation in January and I was told that everything would probably be finished in six to eight months. I had already started my first payment and nothing had been done. It hit right at the beginning of COVID. My aligners were ordered and I was told that they were going to be shipped to me, and they were not. They actually shipped them to the studio and then the studio couldn't find them. Then they had to be reordered and then sent to me because, at that point, I couldn't pick them up at the studio.

I went with Candid for the cost and I didn't have to go into it and see a dentist or orthodontist on a regular basis. The process was actually really easy. I went into one appointment and they did an assessment to say whether or not I was a good candidate for Candid. Then I signed up there and I got my aligners and this other tool used to scan my teeth throughout the process. I got that in the mail about a month after I first went in there for the initial visit. Every 10 days, I took a scan of my teeth and sent it in, and I got either the go-ahead to proceed to the next set of trays or I was told to keep it in for another week, and then move on to the next set of trays.

Candid is excellent. It is also cheaper and it came with a whitening kit. I got buck teeth and I've already done the process that they have. I’m just wearing the aligners for now. It did a good job. Their employees in Philadelphia are very nice as well.

I am extremely happy with the process and the results after using Candid.

I liked that Candid had orthodontists on staff. I had a minor adjustment and the process was very easy. It was great.

It was at the beginning of Covid so communication was tricky but we got it fixed and they sent my aligners directly to my house instead of me having to go pick them up. My bottom teeth were crooked in the front and crowding in the top. I had one that was poking out from not wearing my retainer after braces. The process with Candid was great and I’m happy with my smile now.

I had to call Candid because I had an issue but the number would ring and ring and no one ever responded. One time, someone picked up but didn’t know that they did. I heard a bunch of chatter in the background and then, they called me back. It was a weird, informal thing. It sounded like people were sit around at their house. Then, they said they would send me some of the whitening foam but they never did. But I'm satisfied with Candid. The aligners did what it was supposed to do. I just had to wear them every day. After the initial 10 days, they said to wear it for another couple of months or slowly wean off it. I don't like that I still have to wear the aligners but there's no way around that.

I went with Candid because A, it was was cheaper, and B, the reviews were really high. Plus the ease of the shipping made it an easier pick for me. The process was easy and efficient. You just order online, do the molds then they send it to you. You just have to be good about wearing them as much as expected. The results happen quickly and pain-free. At first, you have to get used to it if you've never had anything like that but it's easy to use. I got great results and I'm happy with my smile now. I have increased confidence smiling in pictures. The retainers are working well.

I was disappointed with the results. My teeth were not that crooked and for the price I paid, it was overpriced because I didn't even get the results I wanted. I paid for the top tooth which had a turn in it to be corrected and it still has a turn in it. The bottom teeth were straightened so that was good but my main concern was that tooth and it's not straight.

I like the pricing of Candid. They also have a location in DC before COVID that I could go into. I didn't have to do everything through a mail kit and I could actually talk to someone. I could meet with them and there wasn't a fee associated with it. I wanted to have the spacing of my teeth fixed. I had a retainer when I was a kid and it pushed my teeth. They looked like giant gravestones with a big gap in the middle. I'm glad I did it. I didn't know my teeth could look good. I feel really good about my smile now. Every morning, when I take my retainer off and I brush my teeth, I'm like, Oh my gosh! My teeth look like this now. It does make a difference. Also, in taking care of my teeth, like brushing, they're easier to maintain and clean than when they were all out of alignment.

I liked that Candid has an office in person. The other options are all virtual. I went with them and I like the results. They are good. It took me five to six months and while there are still some gaps, I'm sure you can't really prevent that. My experience was very easy and straightforward and everyone was nice. Candid could try to get more competitive pricing though.

Candid has an office in downtown Austin, so I went with them because of the convenience of their store. I visited the office once, which was great. Then the pandemic hit right after. After that, I got my box. There was a bunch of instructions in there, but I had the one where I was supposed to track the progress through my phone. Once I figured out how to put that little thing in my mouth to expand my cheeks, it was the most straightforward thing. It was foolproof. I'm super happy with the results. I love it. I'm still wearing the last retainer at night. As long as I do that, it will have a lasting effect. I'm having a baby right now and I've heard that some women have crazy changes, including our teeth moving while pregnant, and I'm happy I have that retainer.

I looked at several products and I liked the fact that Candid had a real orthodontist preparing the molds and monitoring the process. They have it worked out better than the other companies. The way it works out is the teeth start realigning in the second or third week so you can see and you can feel slight progress in your mouth. The orthodontist and the medical people behind this whole program have taken some time to think this out. The doctors have created a good protocol and it should be followed to the letter. I went through the whole process which took a little over six months. I saw a definite improvement and I was very happy with the product. After I started using it, it aligned most of the teeth. It got to about 90% of what I wanted which I’ll accept.

Candid has been such a great investment for me! I had braces back in middle school but eventually I was terrible about wearing my retainer afterwards. My bottom teeth shifted due to that. The set up, consultations and overall treatment from Candid was a fantastic experience. I have already recommended Candid to a few other friends. And yes I am better about wearing my last set now!

I am pleased with the results. The only thing is that my dentist did recommend still going to see an orthodontist in-person because the process is done virtually. But that's something you kind of have to expect from it.

My new smile looks good after using Candid. I'm glad about it.

I didn't want to have to go in for orthodontist appointments. Candid made things easy and they fit in my schedule. The reps were great and I didn't have to reach out. If I did, they were very responsive. Within a few weeks of being in their program, I felt results immediately. My top layer of teeth is perfect and the teeth never shift. But, my bottom layer has this tooth that shifts out of place whenever I take out my aligners. I'm the only one who notices it, so I'm still really happy with everything.

I liked Candid's orthodontist that reviewed the plan and that it was remote. I ordered the aligners online with the kit you get to see if I was eligible. And then we did the foam trays, filled them in, and then I was able to track that. After they reviewed it and said that I was eligible, they called to set up a plan and a time to review it. I was then given a time frame when the aligners would be complete. And then, it was just putting it there and changing them every 7 to 10 days after taking the pictures. I started it in January and I was done with it in August. I'm happy with the results.

There is noticeable improvement so I'm quite satisfied. With the last set, I wore it for as long as I was supposed to. Instead of two weeks, you wear it for a month then you switch on to wearing it less and less. But as I try wearing it less, I kind of feel that my teeth get a little loose. So to be safe, I still wear my last set as a full time thing.

When COVID happened, I wasn't able to get in touch with Candid anymore in their office. My equipment broke down a bit and communication with them failed partway through the process. I tried to contact somebody to tell them I was working from home. They said they were gonna send me some things but they never did. So, I got left on my own. Other than that, I'm still using my last retainer and my teeth look great.

Candid was really good at customer service. But, it would be easier if I learn how to get a hold of my orthodontist directly. I would always try to email them but end up emailing the wrong person. They would never get me the correct email. It took about a month and a half of using their product before I started seeing results.

Their customer service was helpful though repetitive at some point. It took about seven months until I got to the final process and I would give the final results an 8 out of 10.

I liked the customer service that Candid gave me when I was calling and inquiring. My fangs were kinda crooked, and it made me a little bit self-conscious about it. The process going through the program with Candid was very easy and fairly quick. It didn’t take any of my time. I like the results. I'm happy. I'm much more confident about my smile. You should try Candid.

Candid kept calling me and it felt like they cared. I chose them to fix some gaps between my teeth. The process was smooth and the result was great. I can now smile with confidence.

I liked Candid's price. The fact that I didn't have to go anywhere was certainly compelling. The process was super convenient. I don't know how long I'm supposed to still wear that last one and that’s the only thing I'm unclear of, but I haven't been so concerned to call them. I just wear it at night. Each time, they'd say to use the chewies. In my first shipment, I didn't get those, and I responded back. Ironically, my dog ate my second to last one. They sent me a replacement one and with that, I finally got the chewies.

I was trying to fix my jaw because it clicks. Somebody I knew used Candid and she said it helped her jaw. I went with them but their product didn't help my jaw. Still, it straightened my teeth. If you are looking to straighten up your teeth, I would definitely recommend Candid.

I liked Candid's process and that I could do it remotely with the video thing. It was really cool. There was no real guidance afterward, though, on how to trickle down into the final retainer, so that was a little confusing. I had to reach out to find that out, which was difficult because there's no real call center. Also, I wish the final retainer was a little more sturdy and wasn't something that I'd already worn for like two weeks straight during everyday activities. Other than that, I'm happy with the results.

The initial process with Candid's customer service was really good. Everything worked out fine. My teeth still need some work to be done. The results from using the product could be a little bit more.

I liked that Candid’s plan was all in one delivery versus having to wait on each individual step to arrive. That was a big reason on why I chose them, especially because with mail, it's so easy for things to get lost and I didn't want that to happen. My smile was too straight and it wasn't grounded on the side. So I had a good smile but I wanted to get it to where I wanted it. At the very end, I had people over at my house and I lost my last step so I was in the process of figuring out what it is that I need to do in order to hopefully not spend the same amount of money but get me back on track. I was already done but I can't find my retainer and so I’m gonna need to go and reach back out to Candid. I loved Candid. It was super convenient and effective. So, when people ask me about it, I recommend it.

Candid had a cheaper price, which was the reason why I went with them. The reps were quick and knowledgeable. I had a gap in my two front teeth and now, everything is closed up. I love my new smile.

Candid’s customer service was well so before Covid was a thing, I visited a booth that they had in a mall here in Virginia. I did a little research on a few other companies and I felt more comfortable with how they handled things over at Candid. It also seems a little less non-invasive and the price was more affordable. How to do the moldings was super straightforward and the instructions were clear. All around, it was the best possible choice to make. Also, it took three months to resolve my dental issues instead of the actual time of eight months that I was supposed to have it fixed. So that was another big plus. I had a gap and within the first month, I already saw it closing.

Candid was the first one I saw and when I went through them, the process was good. It was easy but I had a problem at the end with my braces that never was resolved. I'm not satisfied with the results, which was why I tried to call but I never got a call back.

The process at Candid was very easy. It was very intuitive for each step of the way. It took only a few months to close the gap between my two front teeth. I'm very happy I chose Candid. I had a very positive experience with them. It's well worth the money.

My teeth have been previously straightened with braces but I had to prematurely stop them due to a job that I was at. I really wanted to get the rest of my teeth corrected because my gums had adjusted in a way that was uncomfortable for eating. Food would get stuck up there because my teeth were not in place with the gums.

I wanted to fix my lower teeth. I had three or four teeth that moved over the years after braces. Candid was pricier but it was my friend's recommendation. Her dentist recommended that to her so I had a little bit more trust in Candid. Getting everything ready was great. I went pretty fast and I was wearing the braces all the time. They had a new thing where you can scan your teeth throughout the time to make sure you're not getting any cavities. That was great and very important. I felt taken care of. I put the dedication but they've also had the care for it, which is nice. That was my experience. My smile is great and I love it. I just didn't like that they didn't send me a retainer at the end. They just said my last tray was my retainers.

I had braces when I was 16 years old. I'm about 30 now so my teeth had begun to shift a little bit. I had gone to the dentist and they told me that my teeth were going to continue to shift if I didn't go back to braces. I started doing some research and reading reviews. I was comparing different online resources. I found Candid and I appreciated the fact that they had a way to check in with dentists virtually. I could have a cam option where they can scan your teeth and you send that in versus not having somebody track what's actually going on.

My teeth started to shift. When I got more in-depth about learning about my teeth, I researched and found out that the straighter my teeth are, the healthier I am. I'm a big health nut so I bought into it. Candid was the cheaper and most cost-effective option. I feel very confident about my smile now and I've gotten a lot of compliments about it. I've referred people to Candid because they asked me so many questions. Overall, I enjoyed the experience. However, there were a couple of bumps in the road or things that I felt were not communicated to me going through the process in the app.

Candid was simple and affordable. Because of the pandemic, it was good that I was able to do everything remotely. And I have the access to a dentist that is able to see my progress. That has been extremely helpful. My smile is better. My niece wants to take her braces off. They haven't done much for her. I think Candid would have been better for her.

I had already had braces before. So I figured, if Candid was something simple, it would just be easy to do it online. Plus, with COVID, it helped because I didn't have to go into the office. The process was what I expected. The results were good.

I liked the price, and the procedure seemed very easy and user-friendly. Candid is cheaper than other options. For what you pay for orthodontist visits, you don't have to because everything is done at home virtually, which worked out great during the pandemic. Candid works. I’m proof of concept. I feel great about my new smile.

I checked Candid out and I liked it. So, bought it. I wanted to enhance my teeth because they were forward and separated. The process was fine but at the end, the app kept telling me to check in with my doctor because it seemed that it didn't know that my process was over. Also, when I went in, the rep told me that at the end of my process, they would send me my retainers but that was not how it was. I was expecting to receive the retainers and I never got them. When I called in, they said that I had to purchase it on the side, which was not what I thought. So, I was disappointed at that. Still, the product worked fast so that was great. I used the kit from March to August and my new smile is exactly what I expected.

Candid was cheaper and they worked on your jawline. The process is simple. Everything was online, so I didn’t really have to talk to anybody. Everything is going pretty good and I like my new smile.

My dad had used Candid and it worked for him. So, we went with them. The videos in making the mold so that they could make your retainers were helpful and it was easy enough for me to do at home. It was nice to have the app where it showed, with the pictures of your teeth, how different they looked. By the second week, I was seeing changes. It was a good product. I had it for eight weeks and it worked for me.

I had braces before, and I've always been used to straight teeth after having straight teeth. I wouldn't wear my retainers. They ended up breaking. And so, my teeth ended up going back to how they were. There were little gaps and movements that I didn't like. I just wanted to fix them that way. I liked Candid's follow-up process, how they kept up to date and monitored. It was very similar to how the dentist does. The overall process was pretty straightforward and easy to manage. I like the results. I felt like it was very good for what I paid.

Candid was convenient for me. I had always been a little bit insecure because my bottom teeth was always crowded. So that was the procedure that I did for my bottom teeth. Now, they are straight and I love it. I woke up that morning of my last little thing that I put in my mouth and I was excited. I called my mom and told her about it. I also told my boyfriend the same thing. It made me very happy. I love the fact that you can do it at home and you don't have to go in for an appointment every time you have to get the aligners changed. Everything was online. Even when I had questions, I could still contact the people from Candid online and they reply very fast. Everything is perfect.

I've completed using Candid and I'm very happy with my new smile.

Candid had an actual orthodontist. I went to one of their studios here in Houston. The process was a little painful, but it was anything to have a good smile. I'm very surprised with the results. As far as the cost, it was a lot cheaper than the other bigger company that has been around for more years. Also, they kept checking up on me every 14 days. I'll scan my teeth and I'll get some feedback from the orthodontist.

Candid was a great choice. I started seeing results after the first month and the program took eight months. It works very well. After my teeth had been straightened, I couldn't connect my back teeth anymore. I had to get my front teeth shaved down, which was fine. I had to get re-scanned for a new retainer after that. For all alignment processes, that it can create black holes in your teeth beneath your gums because of the realignment. Your gums obviously aren't changing shape, so people should be made aware of that upfront. Another thing is that it can change the alignment of your overall bite. So to get the full results, you might need to get some additional dental work afterward. Other than that, the customer service from Candid was very responsible when I had an issue. So, it was a great experience.

I had braces when I was a kid and then after high school, I lost my lower retainer. My teeth were already decent but I told myself to fix it. I saw Candid and it seemed like a decent price over Invisalign. It's all at home. I ordered the kit and did the try on thing. It was $2,400 and it sounded fine to me. I started wearing them and I went through the entire process. Then, I noticed my teeth were sensitive towards the product. I wound up chipping one of my teeth and I stopped wearing it for a couple days. I tried to wear back again and it didn't work out. So I tried to contact Candid through chat and I was told that trying to refit it would be an extra price. I tried to make it work but it didn't and so, I stopped wearing it.

I finished Candid's process pretty quickly. The communication with the orthodontist was great. The issue is just getting my insurance to cover it.

Candid was very friendly and they had a studio for me to go into and speak to a rep. Their process was very easy. From the app, the box they gave me, the trays, to the packaging for the remote monitoring, things were all professionally done and very organized. Their color palette, marketing, and the way their studio is designed are very pleasing. The customer support team was very responsive. It was very beneficial that they hand an orthodontist who did remote monitoring as well.

I got really worried about sticking my hands in my mouth all the time due to COVID so I haven't progressed past the second set of pairs. Still, my Candid aligners seem to function pretty well.

Getting fitted was an easy process. I was able to actually go into the Boston location and they did the measurements. The amount of time I had to wear the Candid product during the course of the day, taking it out to eat and putting them back in was a little bit more daunting of a task than I expected. But, I stuck with it and I got through the treatment. It worked well and my teeth are nice and straight. I'm using my last set as my nightly retainer.

I wasn't very happy with my teeth. I was very interested in braces and aligners in general because I had braces before. One's smile is one of the most important things about one's appearance. I had my teeth done with the braces and I enjoyed going through the process with Candid a lot. They put a lot of effort in their work. I like the results a lot. The process is easy and you can do everything in your house. I also like that Candid is following up with me every time.

The process with Candid was kind of a mess. When I applied, I had the agent tell me that I could use my insurance using a code. That code ended up not working. Whether or not that was my fault, I ended up paying the full price. I've never been able to contact Candid customer support after that. I've been asking about how I can get my final alignment pair and I still haven't heard from them. The retainers were good though.

I was told in the beginning that my liners would cost $1700, when I finally ordered them it was over $2000. After step 4 I wasn't able to get in contact with anyone, my app stopped working and no phone connection was able to be made. I just want my money back because I'm having to get braces now.