Candid Reviews

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About Candid

As of the end of 2023, Candid ceased all direct-to-consumer clear aligner products and services, and is no longer associated with this profile. In the two years following the announcement, Candid assisted customers who had purchased aligner kits in completing their treatments, obtaining refunds and beginning retention. The final day to purchase retainers as a direct-to-consumer customer was March 8th, 2024. Candid no longer provides aligners, retainers, treatment accessories, dental records or refunds to direct-to-consumer customers. Those seeking clear aligners or retainers manufactured by Candid should work with a dental provider who uses their CandidPro product.

Pros
  • Six-month average treatment time
  • In-network with several insurers
  • Remote check-ins
Cons
  • Not available in all states
  • Only available through dental providers

Candid Reviews

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    Page 2 Reviews 40 - 70
    Verified purchase
    Punctuality & Speed

    Reviewed June 23, 2022

    Candid allows you to track your results through a video. And I can see my front gap closing, that's what I really wanted. The process is so easy and smooth. I am truly happy with my results so far. I can not wait to see my teeth in the end.

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    Punctuality & SpeedStaff

    Reviewed June 21, 2022

    I’m so glad I did this. I’m halfway through my program and I have noticed an improvement in my bite. The process has been easy and smooth. Anytime I’ve had any issues, they’ve all been quickly resolved. My only complaint is some of the aligners have kind of sharp edges and have left small sores on my tongue but after wearing the aligner for a while you just learn where those edges are and avoid them.

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    Verified purchase
    Staff

    Reviewed June 20, 2022

    I am on set 5 of 8 and so far my experience has been very good. Before I decided to go with Candid Co. I was able to speak with a representative who was very knowledgeable and helpful in describing the process and how things would work. My aligners arrived sooner than I expected. The instructions videos were very helpful. The scans are simple and I have received feedback in the afternoon of the day that I submitted the scans. I would Like to see more details in the review comments. Overall my experience has been very good.

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    Verified purchase
    Price

    Reviewed June 20, 2022

    The treatment is working very well so far. I’m very satisfied. My teeth look much better than before. Sometimes I feel pain, but it’s worth it. It’s easy to follow the treatment without having to go to the dentist every two weeks.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2022

    I was nervous at first because I’ve never had braces or clear aligners. It’s been so easy! Very minimal pain and discomfort. I’m 3 steps away from being done, and it’s truly been a breeze. I would definitely recommend to anyone who wants a faster treatment with great results. The Candid care team is also wonderful. Very response and kind.

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    Verified purchase
    Staff

    Reviewed June 20, 2022

    I'm getting the results I wanted! I also have 24/7 assistance for anything I could ever need. I don't even have to go anywhere when I need to move up a stage, just send in my picture scans and it's that easy. I also really appreciate the fact that Candid uses its profits to help children in other countries with cleft palates. We all can have a better smile!

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    Verified purchase

    Reviewed June 20, 2022

    I love my experience with these aligners. I could start to see a difference after a few weeks. The whiten foam is an added bonus. Straighter and whiter teeth? Yes please! I would recommend Candid to anyone looking for an aligners bases treatment.

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    Verified purchase
    Punctuality & SpeedEase of Use

    Reviewed June 20, 2022

    The treatment has been so quick and easy to use on any schedule since it's completely online. I work an overnight shift and this has been so simple from the molds to the treatment and even the financing. The feedback provided from the doctor is appreciated as well.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 11, 2022

    Candid has been exactly what I was looking for. Being able to do everything remotely has made this process seamless. Everything is explained step-by-step and very clearly. Whenever I had a question, the response team was prompt in responding. I can’t say enough good things about my experience so far. I would highly recommend it to others!

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    Verified purchase

    Reviewed June 3, 2022

    I like the convenience of this program. It is a time-saver for me. If I had to go to an orthodontist's office, I would have to travel an hour each way. I can see the progress so the program really works.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 1, 2022

    Candid is very personable and quick to help you with any questions and concerns. I am very happy with the aligners and the process I have made with my teeth. My ugly smile is becoming beautiful! I can not wait to see the finish results.

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    Verified purchase
    Staff

    Reviewed June 1, 2022

    This has been a great experience. Candid Co have been very kind and professional. If my children were young I would use these instead of braces. I'm very pleased with the Candid Co company as a whole. I definitely will recommend Candid Co to my friends and family,

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    Verified purchase

    Reviewed June 1, 2022

    I’m just a little more than halfway through with my Candid treatment & my teeth are really starting to look straight & they’ve become whiter in the process using the whitening foam! I would highly recommend this company - it’s been such an easy process & I'm loving the outcome!

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    Verified purchase

    Reviewed June 1, 2022

    I love that I can do this on my own. That I have the flexibility of doing everything from my home. I can tell my teeth are truly shifting and going the way I have always dreamed of. I have had so many people compliment my smile and ask what I use. I always tell them gladly, Candid!

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    Verified purchase
    Sales & MarketingPriceOnline & AppStaffEase of Use

    Reviewed June 1, 2022

    My experience with Candid has been really great. I’m halfway through my treatment. Thus far, I’ve seen solid progress. The app has been user friendly and like the results. Going this route has been much cheaper than Invisalign and the tech behind the scans is quite cool.

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    Verified purchase

    Reviewed June 1, 2022

    Love the process and so simple and love not having to visit a dentist's office. I’m impressed this can be done completely from home. A real dentist looks at each scan and your progress. Wouldn’t hesitate to recommend to family or friends. I feel I made the right choice in choosing Candid over the other at home treatments.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 1, 2022

    Easy and convenient to use. Love that I can change aligners in the comfort of my home and not have to make trips to an office every two weeks. I am a busy mom and full time principal. My hours are long and schedule is always busy. I like the idea of changing my aligners and submitting pictures when it is convenient for me.

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    Verified purchase
    Maintenance

    Reviewed June 1, 2022

    The whole process has been super easy. I can already tell a HUGE difference in my smile. I love it so much that my daughter is using Candid now, to fix what her braces didn’t. The company is super easy to work with, they actually have people to talk to when needed.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed June 1, 2022

    I love Candid. It has been very fast and easy to use! The customer service is great. The CandidApp is really helpful and neat! It goes by so much faster than you think it would. And it even whitens your teeth in the process.

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    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed May 31, 2022

    Have been using aligners for over 14 weeks now and couldn’t be happier. The whitening happening during makes things even better-can’t wait to see when they're final! Candid has made this process incredibly easy! The price was better than anyone else and the added whitening process was incredibly easy to us.

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    Verified purchase
    PriceOnline & AppEase of UseRates

    Reviewed May 30, 2022

    I love everything about Candid! The ease of using their app, their retainers and how straight my teeth are! Oh and the price is the best thing of all! I really like the whitening and cleaning foam that comes with the kit too!

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    Verified purchase
    PriceStaff

    Reviewed May 24, 2022

    Candid has been amazing for my teeth! Everything is straightening up, you get to watch the progress with each scan review, and the team at Candid is super helpful. So glad I made the decision to go with Candid! Affordable, effective, and straight awesome!

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    Verified purchase
    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed May 22, 2022

    I love seeing the change in alignment and whiteness of my teeth as time progresses. It doesn’t take long! Customer service is very courteous and aims to please. The app programming is very easy to follow. I love it!!!! I’ve been very pleased with the entire process.

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    Verified purchase
    Punctuality & SpeedTimeliness

    Reviewed May 22, 2022

    I can't believe how much my teeth have moved and I'm only halfway through the process. Can't wait to see how they look at the end. The scans are easy and I get the results back the same day. It's not without pain but I am moving teeth so it's expected. I've recommend to several people already.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 18, 2022

    Customer service has been great, fast and helpful response when I had questions. Halfway through the treatment now and am noticing a huge improvement! Teeth are more straight, and gaps are closing. My bottom teeth are no longer bunched up.

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    Verified purchase

    Reviewed May 16, 2022

    My goal was to straighten bottom teeth. And I had some protruding teeth these are getting straight! It is easy love not going into an office! Wish you were still doing that. I have recommended you to others but they too did not want to go in. It’s ok, so very happy I keep recommending you and have a few more people who are watching my progress.

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    Verified purchase
    PriceStaffRates

    Reviewed May 13, 2022

    Candid has a great price, great app and the initial experience of getting your teeth scanned was amazing. There aren't enough words to describe the experience. I would highly recommend Candid if you want to try out the clear braces route rather than the traditional metal braces.

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    Verified purchase
    Punctuality & SpeedMaintenance

    Reviewed May 12, 2022

    This is the best decision I've made for myself. I waited 33 years to start correcting my smile. Candid made it a simple process without breaking the bank! I highly recommend Candid. Considering this product for my daughter as well!

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    Verified purchase
    PriceStaff

    Reviewed May 11, 2022

    My Candid experience has been amazing! Affordable, help always available, completely accomodating and excellent results. Don't hesitate to use Candid. I can't say enough good things about my experience. Someone is there to guide you every step of the way to your beautiful smile!

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    Verified purchase
    Punctuality & Speed

    Reviewed May 11, 2022

    I once had braces and the orthodontist told me he couldn’t close my side gap. In 5 months I noticed that it’s closing.. Can’t wait to see the final product. My family see my progress and now they too would like to try the invisible aligners that I received from Candid.

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    Candid Company Information

    Company Name:
    Candid
    Website:
    www.candidco.com