Byte Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Byte
Byte makes clear plastic aligners to help customers straighten their teeth with no office visits. Certified dentists and orthodontists design treatment plans and monitor progress remotely. Byte offers financing options with 100% approval. You can order an impression kit risk-free; if you aren’t a good candidate, Byte refunds the price.
- Short treatment plans
- 100% approval for financing
- Lifetime guarantee
- Not everyone is a candidate
Byte Reviews
Filter by Rating
- (3,816)
- (501)
- (109)
- (56)
- (239)
Popular Mentions
- 4,913,341 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,913,341 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed July 7, 2021
I am blown away by how easy the process has been and how quickly I saw results! No one can tell I’m wearing plastic aligners throughout the day! The customer service with Byte is hands down some of the best I’ve ever received from an online company. Anytime I had a question or concern, it was never long before I got a response and they walked me through every twist and turn of my byte journey with professionalism and patience. Would definitely recommend byte to a friend for sure!
Yay Elise! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
Reviewed July 6, 2021
Gave me the confidence that I thought I would never be able to have. I smile in photos now without being self conscious and am actually happier with my appearance. I would recommend this to anyone who just needs that little push.
Hi Emilie! Thank you for taking the time to post this awesome feedback. We are so happy to hear that you finally have the smile you have always dreamed of. We are so excited for you to show off your new smile to the world!
Reviewed July 6, 2021
Progress is slow But the fact that my teeth are uncomfortable means steady progress is being made. I am anxious to see the final results. Didn’t expect results overnight so I am relatively pleased with the rate of change. Thank you for your support.
We are thrilled to hear that you are already noticing a bit of a difference and that you have been supported throughout your treatment. We are here for you through it all, so any time you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help and make sure your teeth are progressing as expected. Thank you for choosing Byte!
Reviewed July 6, 2021
I always regretted not having had orthodontics as a teenager. My teeth were OK, but not great. When I heard about Byte, I thought that it would be the easy way to make up for lost time. The intake process was easy (except for gagging while taking the molds, but that's because I have a sensitive mouth and gag at the lightest touch back there). I'm about 1/4 way through the aligner treatment plan and it's super easy and painless. Results are not 100% yet for me, but so far, so good! Sales staff were a little pushy at first, when I was considering my options, but they made it feel like friendly check-ins, so I can't complain.
Hi Noemie! We are happy to hear that your experience has been going smoothly. We are always working to improve the experience of our customers so we appreciate you taking the time to share this great feedback and review with our team. If there are any further concerns or questions we can answer for you we got you! Send us an email or give us a call and we'd be happy to assist :)
Reviewed July 6, 2021
So far, my experience with Byte customer service has been excellent. The staff is super friendly. If I have any questions or issues, they are resolved right away. As far as the entire process, from the impressions to my aligners, no complaints. I do wish I would have found out a little bit more information about the night aligners. It may have been a better option due to my job.
Hi Tamika, thank you for taking the time to review your experience. We are happy to hear that our team has taken such great care of you. We are sorry to hear that you did not have more information regarding our At-Night aligners. We are here to support you throughout your smile journey, so please do not hesitate to reach out with any questions or concerns you have. Thank you for the great review!
Reviewed July 6, 2021
The entire online experience beats the in person alternative. Clearly, the Byteme has converted a former high touch service into mostly, a self-service product. It's so much more affordable (time and $$). It was noticeably clear that the aligners work in the first four weeks although the treatment lasted longer.
We are so happy you think so Deepak! We work hard to make your Byte journey as seamless and easy as possible. It doesn't have to take years and be stressful to get to your perfect smile! We are so happy you chose Byte. Let us know if you have any questions - we are here for you!
Reviewed July 6, 2021
I wanted to straighten my teeth for years but I was nervous to actually a commit to it. I finally decided to go through with it and I was careful and read probably hundreds of reviews, comparing all the different aligner companies. Byte had the best reviews for customer service hands down. I’m so glad I went with Byte. Their customer service has been great and quick to respond to my every need. If you’re are thinking about straightening your teeth but on the fence, just go for it and go with Byte. Best decision I’ve made for ME in a long time.
You deserve a smile you love Brianna and we are so happy you chose Byte! :) Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)
Reviewed July 5, 2021
They tell me one thing. Don't stick to it then make me pay for something I never get and never tell me anything in the whole process. Never an email. Don't answer calls. They just leave me in the dark.
Hi Victoria, we are so sorry to hear that you haven't been hearing from our Customer Care team. Your smile is so important to us, and we want to make sure to get you to those projected results in the safest and quickest way possible. Our team should be sending you check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. If you haven't been seeing those emails, let's check that out right away. Please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback.
Reviewed July 5, 2021
The entire Byte process has been outstanding. Liking the early results just a few weeks in! Would recommend to anyone looking to improve their smile! I've been considering aligning my teeth for years now and I'm glad I found byte. It's been so simple!
Wow, that is so awesome to hear David! We are so excited about the progress you have already made and cannot wait to see your final smile. Keep us updated with your progress and do not hesitate to reach out with any questions you may have! Thanks for the great review :)
Reviewed July 4, 2021
I’m on week 5/15 and feel so much more confident with my smile already! Byte is truly amazing! I’ve had traditional braces before and never had the confidence I do now with Byte! I’m so excited to see the end results.
Yes Katelyn- getting started is so exciting! We know it is only the first few weeks of treatment, but we are so happy things have been going awesome. Our entire Byte team is here to support you every step of the way! We are always just a message away at support@byteme.com. Thanks for the great review!
Reviewed July 4, 2021
I loved the box that you get when you first get the aligners. The book made everything really easy to do. It hurts when you first put them in but the Hyperbyte made it feel better. I’m almost done with the packs and I’ve seen so much progress!
Woohoo Brittany! Almost to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.
Reviewed July 4, 2021
Super happy with the ease of the process. I’m on week 4 and my teeth have gotten so much straighter. Hyperbyte also works great. Had a great experience with the team who made it super easy to complete the process. I think the teeth whitener system could be improved a little. I like the foam but not sure how effective it is. Thank you.
Hi Kim! We are happy to hear that your experience has been going smoothly. We are always working to improve the experience of our customers so we appreciate you taking the time to share this great feedback and review with our team. Our BrightByte whitening foam is made with a low dose hydrogen peroxide formula to gradually whiten your teeth but we also do offer a Professional LED whitening system! Send us an email if you are interested in snagging one of those :) Thanks for the great review!
Reviewed July 4, 2021
I just started the process but so far it has been great! I was able to get the impression kit for under $10. The price for the aligners themselves is very reasonable! Staff have been very helpful and professional! The process has been very simple and easy to do at home!
Hi Chelsey! Wow- we are so excited that our team was able to support you from the start and we cannot wait to continue on this smile journey with you. We are always a message away at support@byteme.com. Let's get that awesome new smile! :)
Reviewed July 4, 2021
I've been loving using Byte! From the start, I search online and everyone recommended me this brand. Simply said, I have no regrets! The aligners fit perfectly, the customer service is exceptional. Now I stand by the brand. Thanks so much to the Byte team for a great experience!
Hi Eugenia! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.
Reviewed July 3, 2021
I had a really great experience with Byte. The customer service team was always prompt to answer any of my questions and everything went really smoothly for me. After I finished the initial treatment a couple of my teeth shifted and with their guarantee they sent me new aligners to make sure that I was happy with my new smile. I highly recommend them.
Yay Sarah! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! We are committed to giving you a smile that you are 100% happy with and we are so happy our team was able to set you up with additional aligners to get you there. Can't wait to see your final smile :) Thanks for the review!
Reviewed July 3, 2021
I am extremely pleased with Byte. Their Byte Advisors are top notch -- very thoughtful, inquisitive, and caring. The liners themselves are very easy to use and produce noticeable in a very short period of time. The customer service is second to none -- they are always quick to respond, and are able to answer any questions. This is really an incredible company!
Hi Destiny, thank you for taking the time to review your experience! We are happy to hear that your Byte Advisor was available and answered all of your questions. It is important to us that you are supported throughout your Byte journey. We can’t wait to see your results!
Reviewed July 2, 2021
Good Customer service. We like the product. The kit included deodorizing foam and soothing massager for gums. Very fair pricing of the treatment. I would certainly recommend to friends. In fact my nephew is next. We still are in the middle of treatment but I see the teeth are shifting in right direction.
Hi Iveta, thank you for the awesome review. We appreciate you telling your friends and family about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions! :)
Reviewed July 2, 2021
Everything about the minor pain due to the shifting of my teeth was to be expected, but I can already see the results showing for themselves. I anticipate more results as I continue the regiment and can't wait to see a straighter and brighter smile.
Hi Aileen! Thank you for the awesome feedback. We are so happy to hear that your experience has been great! It definitely takes some time to get used to each new aligner, remember the HyperByte is your best friend and can be used to help alleviate the discomfort. If you ever have any questions, feel free to send us a message at support@byteme.com.
Reviewed July 2, 2021
I am a little more than half way through my treatment process and the results are amazing! I did not want to commit to something that I had to wear during the day so the night aligners were perfect for me.
Yes, Lilyann! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
Reviewed July 2, 2021
I love how fast Byte works! Didn’t hurt as bad as I thought it would and I even get to brighten my teeth in the process. I switch out every Sunday evening to start a new pair. I’m done my bottom. Just have a few more top ones to go!
Tenisha- Just a few weeks to go, we are so excited for you! Send us over some photos of your awesome new smile so we can celebrate together. For any additional discomfort, use that HyperByte for an extra few minutes and this should hep reduce that :) Thanks for the great review!
Reviewed July 2, 2021
My treatment is already almost over and I've seen major improvements with my teeth they look absolutely perfect and I never thought it was possible, I've wanted to fix my crooked front tooth for the longest time, but didn't want to deal with braces, thanksss so much.
Hi Marquise! Thank you for taking the time to post this awesome feedback. We are so happy to hear that you finally have the smile you have always dreamed of. We are so excited for you to show off your new smile to the world!
Reviewed July 2, 2021
I am 50+ and it’s been gradually noticed that my teeth are walking out. I been complaining about it but was not sure what to do? Because didn’t want braces. So finally my daughter got me mother’s day gift. And guess what it was?? Byteme of course. I was excited so start processing asap. It’s been couple weeks now. And I feel it’s working without going to the dentist. I am very excited to see my final results.
Wow, Kamini- we are so happy to hear about your awesome experience already and cannot wait to be a part of your entire smile journey. The support does not stop here! Our team can't wait to get you to that final smile so do not hesitate to reach out. Thanks for the awesome review!
Reviewed July 2, 2021
This has been a wonderful experience! I’ve had great help from Byte throughout the whole process, they even scheduled the pick up of my impressions! My teeth look better every day and I’m so excited to see the final results at the end. I definitely recommend using Byte if you are looking at aligners.
Hi Carley, thank you for the awesome review. We can’t wait to see your new smile either! From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.
Reviewed July 2, 2021
My Byte experience has been amazing so far. The Byte system is the easiest and most efficient way I personally know of to get the teeth you desire. The team is very friendly and super accommodating as well, which adds to the overall value. 5/5 Thank you!
Woohoo Haris! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help.
Reviewed July 2, 2021
My grandchildren commented on my crooked teeth. I am 13 weeks in And I am so happy with how they are straightening out and getting whiter at the same time! It is easy to use and only slightly uncomfortable. There is tightness as I change aligned each week. I’m happy that they also include cleaner and whitener with the kit.
Hi Steven! Thank you for the awesome feedback. We are so happy to hear that your experience has been great! It definitely takes some time to get used to each new aligner, remember the HyperByte is your best friend and can be used to help alleviate the discomfort. If you ever have any questions, feel free to send us a message at support@byteme.com.
Reviewed July 2, 2021
I am beyond impressed by the results I have seen so far. I’ve had some concerns about my teeth not moving as fast as they should be, and they always reply to my emails and make do what they can to help. Just wish the emailing back was a little quicker.
Hi Brieanna! We are happy to hear that your experience has been going smoothly. We are always working to improve the experience of our customers so we appreciate you taking the time to share this great feedback and review with our team. If there are any further concerns or questions we can answer for you we got you! Send us an email or give us a call and we'd be happy to assist :)
Reviewed July 1, 2021
I have had a great experience so far, customer service has responded to any concerns and provided me with any answers I needed. I’ve seen progress in my teeth movement and they are MUCH whiter because of BrightByte! I’m on week 4 and excited to see where my smile will be once I’m finished.
That is so exciting Nicole! Be sure to share some photos with us of your whiter smile- we cannot wait to see it. Our team is here for you every step of the way so do not hesitate to reach out to us. We always got you! :)
Reviewed July 1, 2021
I am currently in week two of treatment. It only took two weeks from when I sent my impressions in to when I got my aligners. Everyone at Byte has been super friendly and helpful. I would definitely recommend Byte to others.
Hi there. Thanks so much for the awesome review. We are so happy to hear your Byte experience has been so positive. We cannot wait to see your smile continue to progress and get you to those end results. Happy to have you in the Byte family :)
Reviewed June 30, 2021
The employees are great people and they keep you updated on each step of the process. I really loved working with Amylee! She was so sweet and kind and was super good about replying quickly. I’d honestly recommend Byte just based off of how fast and easy communication is :).
We are so happy to hear that Amylee has been able to provide you with an awesome and positive experience so far. Our whole Byte team is dedicated to getting you the smile of your dreams and making this whole process as easy as possible. We're so happy to have you a part of the Byte family :)
Reviewed June 30, 2021
I’m very happy with the way the byte team has worked with me to get my teeth the right way. They’re always in a good mood and willing to go the extra step to help you out. I would recommend Byte to anyone!
Our Byte team does what we can to make you feel supported every step of the way and make the process as simple as possible. We are so happy to hear you have felt that throughout your experience! We're always here for you if you have any questions so please don't hesitate to reach out :)
Reviewed June 30, 2021
Love that my customer service rep kept in touch with me via text from the beginning of the process until I had aligners in hand. Love my online byte profile too! I absolutely recommend Byte. Cheers to week 6 and a better brighter smile!
It is so important to us that our customers feel supported and comfortable throughout every step of their Byte journey. We are so happy to hear that our team was able to provide that experience to you. We can't wait to see your smile transformation, thanks so much for writing in! :)
Reviewed June 30, 2021
I'm five weeks in, and have really appreciated the simplicity of the program. The marketing and communications were super impressive, and there was never any guesswork about what I should be doing. I'm noticing that my teeth are shifting slowly and healthily which is great. Can't wait to see my results! Thanks Byte!
Hi Jennifer! Thanks so much for the awesome review. We know how important communication is during this process and always want our customers to feel completely comfortable at every step in their Byte journey. Our team does what they can to make this experience as stress-free as possible and we are so glad you've felt that :)
Reviewed June 30, 2021
Using Byte has been simple, affordable and convenient. I’m currently on week 5. I had metal braces as a teen. My wisdom teeth came in and caused my bottom teeth to drastically shift and created severe crowding. Watching the teeth open up and go back into position a little at a time has been so satisfying. Without the pain of traditional braces, or the cost! So easy!
Our customer care team is here for you every step of the way. We are dedicated to making your Byte journey as easy and seamless as possible. We're so happy to be on this journey with you and are thrilled to hear you are seeing improvements. If you ever have any questions or concerns just let us know, we've got your back :)
Reviewed June 30, 2021
I was doubtful at the beginning and let me tell you about my first week. My gap was closing and I was amazed. Byte really works. 5 weeks into byte and it's working like they said. Hands down. You guys are awesome.
Our customer care team is here for you every step of the way. We are dedicated to making your Byte journey as easy and seamless as possible. If you ever have any questions or concerns just let us know, we've got your back :)
Reviewed June 30, 2021
Byte has made major changes for my teeth compared to 3 months ago. We must make ourselves succeed, by sticking to our routine to expect good results. I may have not gotten my teeth fully shifted, but I can always get refinements.
Hi there. Thanks for the review. We are so happy to hear you've seen those changes in your smile. Our goal is to get everyone their dream smile so if there are still any concerns you have please give us a call at 877-298-3669, or shoot us an email at support@byteme.com. Our team is standing by to support :)
Reviewed June 29, 2021
Wonderful employees, Fast acting treatment, simple, easy,, very effective. Would definitely recommend to some else. I'm on week 23 and I saw a change in week 4. There is a little bit of soreness but that's how you know they're working.
Hi Daniel! Thanks so much for the awesome review :) We love that you've seen improvements from so early on in treatment. We can't wait to see the rest of your progress. We hope you'll share some results photos with us! During treatment, your HyperByte will be your best friend to help ease some of that soreness. Let us know if you have any questions, our team is always here to help!
Reviewed June 29, 2021
I am very pleased with the service and quality I’ve received from Byte! I feel they quickly respond to my questions, I don’t have to take off work to go see the orthodontist! I love Brite Byte, too, because my teeth are a lot whiter! I would recommend Byte to anyone.
Our team is here for you every step of the way. We know that going through a smile transformation journey is a big deal and we want to make sure you feel comfortable throughout the entire experience. We are so glad to hear our customer care team has been able to help you out and provide you with such a positive experience. Thanks so much for the review!
Reviewed June 29, 2021
I'm on my 11th week of my aligners and throughout this whole process it's been nothing but a breeze. I never really had my teeth be too messed up but there were a few gaps here and there and after my 8th or 9th week my whole top row of teeth has seen big improvement. I have about 4 or 5 weeks left of my aligners and I have no doubt that I'll be happy with my end results.
Our Byte team does what we can to make you feel supported every step of the way and make the process as simple as possible. We are so happy to hear you have felt that throughout your experience! We cannot wait for you to finish up treatment and see your complete smile transformation. We're always here for you if you have any questions so please don't hesitate to reach out :)
Reviewed June 29, 2021
I'm almost halfway through my treatment and so far it has been a good experience. In terms of the alignment itself, I'm seeing some movement and have minimum soreness. The night-only option is GREAT. As for the Byte team, I'm also having a good experience. Email correspondence lags a bit but the team is helpful and responsive via phone. Thanks Byte!
Hi Erin! Thanks so much for the review and feedback. We really appreciate it and are always looking for ways to improve the customer experience. We are happy to hear you are seeing some improvements already, we can't wait to see the final results :) If you ever have trouble connecting via email you can always give us a call or even shoot us a message on Facebook. We want to make sure you are being taken care of and that you get answers to all your questions in a timely manner!
Reviewed June 29, 2021
The website was easy to find, easy to read information and sign up process was fast. The text messages were detailed and prompt with instructions as well as emails and follow ups. The weekly appliances are individually wrapped and labeled for use. Less stress and pain than other teeth corrections options.
Thanks so much for writing an awesome review, we really appreciate it. We want to make this process as smooth and seamless as possible, and we're so glad our customer care team has been able to do that for you. Let us know if you have any questions, we're always here to help :)
Reviewed June 29, 2021
I’m only on week 5 or 15 and noticed improvements on my smile. So far the experience is great! Would recommend to others. The gaps are closing and my teeth are whiter. I have made the right decision going with Byte.
Hi, thank you for the awesome review. It makes us so happy to hear that you are starting to love your smile again, we are so grateful to be a part of this journey with you! From start to finish we do what we can to provide the best experience. We cannot wait to see those final results, you'll be showing off that new smile in no time! :)
Reviewed June 29, 2021
So far, it’s been going ok. My top aligners fit well but I spend almost 15 mins each week filing down my lower ones. Even then, there is a good 1-2mm space between my teeth and the top of the aligners. I’m also able to feel space on the bottom right which is a bit distracting. I contacted my rep during the first week with this feedback but I never heard back.
Hi Sherly. Thanks so much for writing in and sharing your feedback. We definitely want to make sure you are comfortable with your aligners throughout your whole treatment. If you haven't heard back from our care team we want to look into this further. For the quickest assistance, give us a call at 877-298-3669 or you can even message us on Facebook and a Byte team member will take care of you and be able to address your concerns :)
Reviewed June 28, 2021
Like what I’m experiencing so far. Each week I charge my hyperbyte which I use daily and change the aligners every Friday evening. So by Monday I’m all good and used to the different feel. Then ready to go into the coming week with my work related speech and phone calls.
Hi there. We are so happy to hear things are going well so far. Thanks so much for the review, we really appreciate you taking the time to write in!
Reviewed June 28, 2021
I'm at week 4 of this journey; I'm looking forward to straight teeth. The support has been very helpful. I have seen all of the videos and pictures of other customers who are happy with their results and I am hoping for the same thing.
Hi Milton. Thanks so much for writing in. We are so excited about your Byte journey and cannot wait to get you to those final results. Please do not hesitate to reach out any time you have a question or concern. Our team is standing by to support :)
Reviewed June 28, 2021
I am half way done with my Byte aligners and have noticed such a difference in my smile. I don’t feel scared to smile or hide it as much as I used to. I am getting my confidence back and so excited for the finished look of my smile.
This makes us so happy to hear. We're so lucky you chose Byte to be on this smile transformation journey with you and we're so happy we could help you get your confidence back :) As you're finishing up treatment, our team is here to support you any time you have a question, concern, or just want to show off your new smile. Happy to have you in the Byte fam!
Reviewed June 28, 2021
So far a good experience. I have had a good experience with the agent who was informative and cool to work with. I recommend using Byte because of the ease of using them. Excited to see where my new smile goes.
We can't wait for your new smile! Thanks so much for writing in and sharing how your Byte experience has gone so far. Our team is here to support and assist you every step of the way. If you ever have a questions or concern, just shoot us an email or give us a call and you'll be taken care of :)
Reviewed June 28, 2021
The customer service is great, responsive and professional. My treatment also seems to be progressing like how the visual said it would so that is a plus as well. In the beginning they hurt however after a while your teeth will get used to them.
Hi Debbie! Thanks so much for the review. We are so happy to hear that our Byte team has been able to answer all your questions and provide you with such a positive experience. During treatment, your HyperByte will be your best friend to soothe any discomfort. We can't wait to see your final results :)
Reviewed June 28, 2021
You wait over a week for a response to questions and concerns from the so called support team. Then when they do respond it’s a different nameless person each time. (I assume they don’t leave their name so they can’t be traced). Same issue with the ‘professional’ team. I’m still waiting since last Wednesday for a response from Veronica one of the professionals. My teeth haven’t moved at all! At this point my bottom teeth should look significantly straighter, based off the treatment tracker, but there is no difference to how they were before I started treatment. I WANT A REFUND!
Hi, we are so sorry to hear that this has been your experience! It is important to us that you are supported throughout your whole treatment, so if this has not been the case with your Byte journey, we will want to look into this right away. If you have had trouble getting in touch with our team, please give us a call for the quickest assistance at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback. You can also reach out to us via Facebook direct message. We want to make sure you are taken care of and are provided proper solutions.
Reviewed June 28, 2021
I definitely would recommend Byte to anybody and everybody. I'm beyond happy with my progress so far and I'm keen to continue. A very easy process that I would have started way earlier if I knew it was there. I wish the cleaner bottles were bigger but that's also not a problem.
Hi, thank you for the awesome review. We appreciate you telling your friends and family about us. We're so happy you're already seeing results and we can't wait to see your complete smile transformation! From start to finish, we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.
Reviewed June 28, 2021
I am super pleased with my aligners. In only a few weeks, I have seen a difference with my teeth. I'm extremely happy about my decision to get my teeth straight without having to go to doctor's offices every month to get them adjusted.
We do what we can to provide you with a treatment plan that fits and works with your lifestyle. We're so happy to hear you're loving your Byte journey so far! Thanks so much for the review :)
Reviewed June 27, 2021
I’m IN LOVE. I’m only on week 2 but I swear I see a difference. I’ve never smiled so much in my life. I have very crooked front teeth and I’m eager to see how fast they will straighten. If things continue as they have, I’ll have straight teeth in no time! 110% recommend. Plus the payment plan is perfect for me.
Krista, this makes us so happy to hear! We are so lucky you chose Byte to be on this smile transformation journey with you. Our whole team is here to support you every step of the way and make sure we do what we can to get you your dream smile :) As you go through treatment, please do not hesitate to call or email any time you have a question, we've got you!
Reviewed June 27, 2021
I was skeptical of the whole aligner process for a couple years until I heard good reviews about Byte. Both the price and the results seemed too good to be true so I figured I’d try it out. Let’s just say I’m very happy with the experience and grateful for the help to get my smile back.
Hi Bryce! Thanks so much for the review and feedback! Our team is here for you every step of the way. We know that going through a smile transformation journey is a big deal and we want to make sure you feel comfortable throughout the entire experience. We are so glad to hear our customer care team has been able to help you out and provide you with such a positive experience :)
Reviewed June 27, 2021
Loving my Byte experience! Easy, affordable and already seeing results only 5 weeks in. Highly recommend to anyone wanting to alter their smile to perfect their pearly whites. Be brave and just do it, you won’t regret it. If you have any questions email the amazing team and they will be happy to help!
Hi, thank you for the awesome review. We are so happy to hear that you are already seeing noticeable changes in your smile :) We appreciate you recommending us! From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.
Reviewed June 26, 2021
I love my Byte care treatment! I can’t wait to see the results!! Right now I’m almost done and my teeth have gotten so much better! I can’t wait to use the whitening kit! I have several people tell me how amazing my teeth are!!
We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.
Reviewed June 26, 2021
My experience with Byte so far has been excellent. From getting started with my impression kit to putting in my first set of aligners I have felt informed and well equipped. The process is simple and easy and I foresee no difficulties with my treatment.
We do what we can to provide you with an experience that works best for your lifestyle and needs. We want to make sure this process is as easy, and stress-free as possible so we are happy to hear that your Byte journey has been convenient for you. Thank you for your review!
Reviewed June 26, 2021
Straighten my teeth at 59? Yes, please! I thought I could not do orthodontics because of a dental implant I have for one of my front teeth. Byte evaluated my teeth and said they could give me a better smile in 21 weeks. I was so excited to get started. Great price, too. I am about half way to straight teeth and I love looking in the mirror at my teeth and seeing a difference! I chose night Byte and it is so easy. I recommend Byte to anyone looking to straighten their teeth easily. BrightByte has made my teeth whiter and keeps my breath fresh — a bonus!
This is incredible! We are so happy to hear that you've been seeing results with your aligners and the BrightByte whitener! You'll be showing off that straighter, whiter smile in no time ???? Happy to have you in the Byte family and to be on this journey with you!
Reviewed June 25, 2021
Seriously excited over my new Byte aligners. Everything from the speed of shipping and customer service to the difference in my teeth and I’ve just started WEEK 2! I can’t wait to see the finished product! My friends and sister are excited for me too!
We love the support everyone is giving you! Our team is here for you from start to finish. If you ever have any questions or concerns, send us an email or give us a call and a Byte team member will be there to assist :) We know it's only the beginning, but we can't wait to watch your progress!
Reviewed June 25, 2021
Very easy company to work with and the results are amazing! Would highly recommend them! I looked into a few different options and I'm happy I ended up going with BYTE! I talked to others who used different companies and we all got the same result they just paid more.
Hi, thank you for the awesome review. We appreciate you telling your friends and family about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.
Reviewed June 25, 2021
My Byte experience has been amazing so far. From my first inquiry about the impression kits to setting up my profile to getting encouraging texts and emails. I am very pleased with the team and their customer service. I am now on week 3 of my aligners and I’ve adjusted well to the routine. The Hyperbyte is the BEST! It came in handy after my latest dental cleaning and helping with that pain.
Our team is here for you every step of the way. We know that going through a smile transformation journey is a big deal and we want to make sure you feel comfortable throughout the entire experience. We are so glad to hear our customer care team has been able to help you out and provide you with such a positive experience. Thanks so much for the review!
Reviewed June 25, 2021
I am only 3 weeks in and haven't noticed a huge difference yet but can definitely tell my teeth are moving, especially when I eat. No problems with any of my retainers yet and can't wait til the final results. Will update more in weeks to come when I see more results.
Hi Cassy! Thanks so much for writing in. As your journey continues your progress will become more and more noticeable and we cannot wait to see it! Throughout your entire Byte process, our team is here to assist with any questions or concerns you have. Just shoot us an email at support@byteme.com or give us a call at 877-298-3669 and a Byte team member will take care of you :)
Reviewed June 25, 2021
I am happy with my Byte experience so far. I am only just starting my third week with the aligners, so there isn’t much noticeable change yet, but I’m looking forward to the results. Customer service has been friendly and quick to respond.
We are so happy to hear that you are enjoying your Byte experience so far. We know it's only the beginning but we are so excited to watch as your smile progresses each week! From start to finish our team is here to make this process as easy as possible so please don't hesitate to reach out with any questions!
Reviewed June 25, 2021
Byte aligners come in amazing packaging with easy to understand instructions. The aligners can be uncomfortable at times but so would any foreign object in your mouth. I definitely recommend them to anyone wanting to love their smile and I cannot wait until mine is picture perfect.
Hi Meredith! Thanks so much for the awesome review. When you switch aligners it can cause some discomfort as your teeth adjust, but after a day or so things will definitely start to feel better. We are so excited to see your progress each week and get you to your dream smile! Our team is here to guide and support you every step of the way, so don't hesitate to reach out with any questions :)
Reviewed June 25, 2021
Really good experience with the ordering and receiving. Wish that it would’ve came with more check ups to make sure I was on course with actual representatives. In the end one of my teeth didn’t shift to the spot that I wanted. It was the problem tooth in the first place.
Hi Andrew. Thanks so much for writing in. At Byte, we want to do everything we can to give our customers their dream smile. If you are not absolutely loving your results, we want to have our customer care team assist. Please send us an email to support@byteme.com or give us a call at 877-298-3669 and a Byte team member will take care of you!
Reviewed June 25, 2021
Great support offered by the Byte Team at every stage! I started the treatment about a month ago and it's been so easy, just by following the instructions that were provided. Such an easy process from ordering the aligners online to starting the treatment at home. Would highly recommend Byte to everyone.
Thanks so much for the review, we really appreciate you taking the time to write in. Our team truly cares about getting you your dream smile and we want to make sure we are doing everything we can to get you those results. Any time you have a question or just want clarification, our team is here for you!
Reviewed June 24, 2021
Byte was easy to order, quick to be delivered and the personalised plan made it easy to see where you were and where you will be at the end. I’m only 5 weeks into my 15 week treatment plan and can see results progressing already. It’s well priced and has great customer service whenever you need any assistance. Highly recommend!
We are thrilled to hear you are seeing a noticeable change in your smile just five weeks in! As you continue with your treatment, our team is here to answer any questions you have or just to hype up your new smile! Shoot us an email or give us a call, we're here for you :)
Reviewed June 24, 2021
My experience with Byte has been amazing! Every step is so simple. I’ve had very little to no discomfort which is a huge plus! No one knows I even have them on! The agents are there every step of the way for any questions or concerns. Each week that went goes by I can feel my smile changing for the better!
Hi there! We are so happy to hear about your Byte experience so far, thanks so much for sharing :) We absolutely love that you are already seeing results and we cannot wait to see your complete smile transformation. Every step of the way our team is here to support you and answer any questions you have, so don't hesitate to reach out!
Reviewed June 24, 2021
My son is on his 5th week and he is already seeing much improvement. His teeth are even so much more whiter. I’m so glad we chose Byte me over any other company. Our customer service representative has been so helpful through the whole process.
Wow- we are so happy to hear that your son is already seeing a whiter and brighter smile! :) We know it is just the start but we cannot wait to see those final results. Every step of the way our team is here to support you! Thanks for the great review.
Reviewed June 24, 2021
They were efficient and friendly and seem to go beyond to make sure everyone has what they need and are happy. I found them helpful and always staying in touch. The quality of the product is amazing. I’m impressed. You can’t tell that you are wearing them and the packing it comes in is well thought out and really nice.
Reviewed June 23, 2021
This is a journey I wish I took long time ago. I love everything about it. From the day I got my impression kit, that made it incredibly easy and convenient to start from the comfort of my home, to the treatment itself, that is uncomfortable at times (obviously :) my teeth are moving into their new place), to incredible customer service, the best marketing and packaging. I'm so happy I'm doing this and can't wait for my finally results. :)
Thank you so much for the great review, Katarina. We are happy to hear that you finally took this journey to a smile you will love. We do what we can to provide an experience that is seamless and stress-free. We are happy to hear that you have enjoyed all aspects of the experience. We are thrilled to be on this journey with you, and we can't wait to see your final results!
Reviewed June 23, 2021
The customer service at Byte is incredible. They help with anything & are so polite. I’m on week 4 of aligners & already see a huge difference! I’ve had no issues with anything. The BrightByte has also made my teeth whiter! 10/10 recommend.
We are so excited to hear that you are already noticing a difference in week 4! Our team's goal is to support you throughout your treatment, and we are thrilled to hear that our team has taken such great care of you. We can't wait to see your final results, and we hope you'll share them with us!
Reviewed June 23, 2021
I have had the best experience with Byte and I’m so glad I went with them versus any other company! The Hyperbyte has really made this process go so fast and I’m finally able to smile with confidence again. My gap closed after just 4 weeks of treatment and now after 11 weeks I’m almost finished completely. I would recommend Byte to anyone and everyone!
We're so happy you chose Byte too! The HyperByte really is amazing, and we are happy to hear that it has made your process faster. We are happy to hear that you are smiling with confidence, and we can't wait to see what your final results will do for you! We appreciate you taking the time to review your experience. If you ever have any questions, we are standing by for support.
Reviewed June 23, 2021
So I am LOVING my Byte experience so far! I'm on week 4 right now and I can already feel/see the difference when I smile. I'm smiling harder and my teeth are lining up just like I thought they should have for far too long! LOVING. I'm on a 12 week plan and can't wait to see the progress even more!!
We are thrilled to hear you are loving your experience! We always want to do what we can to provide a seamless and stress-free process. We are excited to hear you are already seeing the progress in your smile. We can't wait to see your final results, and see you showing off your smile even more!
Reviewed June 23, 2021
I'm a 53 year old who never has had straight teeth or braces, not everybody got them like they do now. I chewed tobacco for 20 years and my teeth ended up out of alignment making it hard to chew as well as smile. I have been using Byte for 13 weeks and the results are amazing. I would recommend this to anyone, it is so easy.
Stephen, we are thrilled to hear that you are seeing amazing results! We are excited to be on this smile journey with you, and we can't wait to see your final results. Our team is here to support you, please let us know if you ever have any questions.
Reviewed June 23, 2021
My aligners fit so well! People can’t even tell I’m wearing them! They’re light and comfortable! I also love that I have the Brightbyte to keep them nice and clean while helping to whiten my teeth! I’m only on set five but I can already see a difference!
Woohoo! We love hearing about your amazing experience. We are thrilled to hear that you are already seeing the progress in your smile, and we can't wait to see your new smile. We appreciate you taking the time to write this great review, Rachel!
Reviewed June 23, 2021
So far it has been good. I referred my sister and had some issues with receiving my Amazon gift card. They tried to say I didn't refer someone but eventually they sent it. Other than that hiccup everything has been pretty good.
Shelia, thank you for providing this feedback. We're sorry to hear that you had some difficulty with our referral program but we are happy to hear that we were able to get that resolved for you. We are glad to hear that other than that, your journey has been good. If there is ever anything we can do to help, please do not hesitate to reach out.
Reviewed June 22, 2021
I'm in my third week and I can already see a slight change in my overbite. I can't wait until my gap is closed.. Customer service is superb and unlike others I have never had to file down my aligners. I love using the HyperByte device as it makes the aligner feel better and give my mouth a nice little massage.
We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! ???? Welcome to the Byte fam and thank you for the awesome review, Rachelle.
Reviewed June 22, 2021
I have always had low self esteem when it came to my smile but couldn’t afford braces. When I found Byte and saw how affordable it was and how fast it would be until I had a nice straight white smile. I couldn’t wait to get started! 12 weeks in and I am almost done with my plan and already see a huge difference.! I never stop smiling now!
Brittany, we are thrilled to hear that you have new confidence in your smile and you can't stop smiling! You are so close to those final results and we hope you'll share those with us. We are always happy to help if you ever have any questions! Thank you for the great review.
Reviewed June 22, 2021
Customer service is amazing. Always responsive and they make sure that you are satisfied with the product that you ordered. Byte is easy to use and any questions can usually be answered through the website and paperwork given to you.
Edgar, we are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth and stress-free as possible. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam!
Reviewed June 22, 2021
I'm so glad I finally chose to embark on this journey! I've hated my teeth for years and I am so excited to see the end result! I'm obsessed with the cleaning and whitening foam too! I can't wait to see my new smile!
Jennifer, we are so excited to see your new smile too! We know that starting clear aligner treatment at home can be a daunting experience, but we are happy to hear that you decided to finally start. We do what we can to ensure you are supported throughout your smile journey. Please let us know if there is ever anything we can do to help!
Reviewed June 22, 2021
Fast and easy. Very affordable. I got my alignment retainers in no time. Great service. Quick and straight to the point. Everything was so easy considering it was done by photos & mail. Very convenient considering you can get it all done without having to even leave your home!
Brandon, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that your journey has been so easy and convenient. We are so excited to see your final results!
Reviewed June 22, 2021
I am only on my third week but I already see a difference and no issues for me so far! I see a lot about not getting responses from the customer care team after you purchase your aligners but that has not been the case for me. I have sent a few emails with questions and have gotten a normal timely response that I am happy with. The longest was 4 business days. Highly recommend!
Stacie, thank you for taking the time to review your experience. While we have had a higher than normal volume, we are happy to hear that our team has still been able to provide the support you need throughout your journey. If you ever have any questions we are just an email, phone call, or text away. We can't wait to see your final results!
Reviewed June 22, 2021
Byte has been amazing to work with & guided me step by step on how to go about using my insurance to help with the cost! The aligners are so easy to use & the packaging is beyond superb! Love love love!
Taylor, thank you for the great review! We are thrilled to hear that our Insurance team was able to guide you through the world of insurance. We're so happy you are loving the packaging and the experience. We are excited to get you to a smile you love, and we can't wait to see your final results!
Reviewed June 22, 2021
I'm on week ten of 15. Everything has gone smoothly so far. It's been moving accordingly and the difference is night and day. I got myself the night time retainers but I usually have them on for as long as I'm comfortable with. I know people that have gotten braces and these were half the cost and in even less time (in my case).
Thank you for the great review, Eric! We are thrilled to hear that your journey has gone smoothly. We're happy to provide an alternative to traditional braces at a fraction of the cost. We are excited to see your final results!
Reviewed June 21, 2021
I love the whole experience of Byte. The staff is very responsive, the Byte liners work as advertise. I highly recommend. I will be letting family and friends know about Byte cause it actually works. I Am thankful to have found Byte.
We are so happy you chose Byte and have loved your experience. We can't wait to see your new smile! If you ever have any questions, let us know. We are standing by for support and always happy to help. We appreciate you recommending Byte to your family and friends, and don't forget to take advantage of our sweet referral bonus! Thank you for the great review, Reginald.
Reviewed June 21, 2021
I definitely recommend Byte to my friends and family members when they ask about my aligners. I seen a big change in my smile after just a week! Although I was bummed about purchasing my treatment slightly before the sale, I’m still satisfied with my plan. It’s very affordable. :)
Thanks for the great review, Vanessa. We appreciate you recommending us to your friends and family. We do offer a referral bonus so make sure you are taking advantage of that sweet bonus. We're sorry you missed our sale, but make sure to reach out to our team at the end of treatment for some awesome promotions on Byte goodies! We want to make sure you are getting the support you need throughout your journey, so please let us know if there is ever anything we can do to help!
Reviewed June 21, 2021
I am only on week 10 of 23 but can already see a HUGE difference. I chose the Byte at night because it was the best option for me. It is so easy, wearing them has been a breeze and the process has been so smooth. Can’t say enough about this company! Customer service has been great at answering all my questions and am looking forward to the final results!
We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! We are always happy to help if you ever have any questions. We can't wait to see your final results!
Reviewed June 20, 2021
I emailed a question and didn’t hear back for days so I decided to call and I’m glad I did. I believe my rep was Kelly and she was very nice and helpful. She’s adjusted my original plan a bit, but it’s ok; I want this to work so I’m following her directions.
Thank you for providing this feedback, Tonya. We're sorry to hear we weren't able to connect sooner via email, but we are glad you called in and we were able to get you taken care of. Adjustments throughout treatment are normal and will definitely be worth it! We can't wait to see your new smile????
Reviewed June 20, 2021
I have been using my aligners for almost a month. So far so good! I am doing the day plan and got the extended plan for after. Filing down the inside edges of my aligners has helped them feel more comfortable. I got a little gagged with HyperByte at first but no biggie!... Great customer service!
Thank you for the great review, Rebecca! We're happy to hear that your aligners are fitting more comfortably. Hopefully using the HyperByte has been easier. Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
Reviewed June 19, 2021
I’ve been insecure about my smile for a while and I’ve never wanted braces because I didn’t want to restrict certain foods. I've notice a difference in the past 5 weeks I’ve had them! It feels great knowing I’m so close to a straighter smile.
We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results and that new confidence! Thank you for the great review.
Reviewed June 19, 2021
Even before taking the step to commit to this journey the Byte team has been A1. I appreciate how understanding everyone is and how important to the representatives it is that my journey is unique and not every question or concern is going to have a general answer. Everyone has been helpful, knowledgeable and great about everything!
Stephanie, thank you for taking the time to review your experience. Your smile journey is unique and we want to make sure you are getting the best support throughout. The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth and stress-free as possible. You deserve a smile you love and we cannot wait to get you there. Welcome to the Byte fam!
Reviewed June 19, 2021
Couldn’t be happier with the communication and customer service from Byte! Highly recommend. Very professional and thorough. Any interaction I’ve had has been extremely friendly and willing to help. I’m just starting my journey but customer service wise, 5 stars.
Hi Kristen! We are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. We are so excited :) The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth and stress-free as possible. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam!
Reviewed June 19, 2021
Great way to straighten your teeth, my brother went with a more expensive competitor and I ended up with the better result. I would recommend Byte to anyone trying to get a great smile!! The process was simple and painless. And the teeth whitening is fantastic.
Tayron, thank you for taking the time to review your experience. We are so happy to hear about your amazing experience thus far and that you are loving your results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible. We hope you'll share your results with us!
Reviewed June 19, 2021
Everyone was really friendly and they were able to get me to the right person if they couldn't help me personally 10/10. However after my molar crown popped out due to the aligners the response was slow in notifying me with updates. The representative was able to look up my insurance claim and gave me a better timeline of when to hear a from the insurance department.
Thank you for taking the time to review your experience, Xochitl. We're happy to hear that our team has been able to provide support or get you to the team that can best assist. We are sorry to hear that we weren't able to connect sooner regarding your molar crown. Our team is here to support, if you are still needing assistance you can reach our team at 877-298-3669.
Reviewed June 19, 2021
Byte have a great ways of communicating with customers. Even though it’s online they still have the time to provide with a lot of help. Their employees are very respectful at least 95% of who I talked to and they always there to help.
Thank you for taking the time to review your experience, Mohamed. Our team's goal is to make sure you have the support you need throughout treatment. We're happy to hear that our team has been able to provide that support. Please do not hesitate to reach out if you ever have any questions. We're standing by for support!
Reviewed June 18, 2021
In my 4th week and I am seeing slight results. The aligners are easy to wear. I was surprised by how comfortable the aligners are and I often wear them longer than is necessary. Looking forward to a brighter, straighter smile!
Hi Kristy! Thanks so much for the review. We are so happy to hear that in week four, you are already seeing some results. That progress is just going to become more and more noticeable and we can't wait to see it :) As you continue with treatment, our team is here to support you. If you ever have a question or concern, please feel free to shoot us an email or give us a call!
Reviewed June 18, 2021
Everything has been great since starting about seven months ago with Byte. When I first decided to do a treatment, I looked at Byte, Candid, Invisalign and others and between pricing and reviews, I chose Byte and I'm really happy that I did! The impressions kit was super simple to do and within a few weeks of sending it back, I had my aligners. The instructions are clear and the customer service has been very helpful. My teeth have been a little slower to move and the people that I have had contact with have provided steps and help to make sure that I meet my final goal! The only thing that I would say is that it sometimes takes a few days to get a response, but I get that there are probably a lot of inquiries. Definitely recommend!
We are so happy you chose Byte to go on this smile transformation journey with you. Throughout your entire treatment, our customer care team is here to provide you support and answer all your questions. We want this journey to be as easy and effortless as possible. We're so happy to hear that our team has been able to do this for you! We appreciate your feedback and cannot wait to see your new smile :)
Reviewed June 18, 2021
6 weeks in and things are going well! The aligners are definitely working. Whitening stuff is great too. Great communications from the Byte team each week. Hyperbyte definitely helps speed movement and ease your teeth into new aligners in particular. Cannot wait to see the end results!
WOOHOO, week 6!! We are so happy to hear things are going well and that you're loving your Byte goodies. You'll be showing off your straighter, whiter smile in no time and we can't wait to see those results :) Don't hesitate to reach out if you have any questions. Our team is always here to support you!
Reviewed June 18, 2021
I’m not done with my treatment yet; however, the customer service has been fantastic and I’m starting to see my teeth straighten now. I’m so excited to see how my teeth turn out, but for now I’m enjoying the process. Everything is a lot simpler than I thought it would be and I’m not in as much discomfort as I thought I’d be in.
Wow, that is so awesome to hear! We are so excited about the progress you have already made and cannot wait to see your final smile. Keep us updated with your progress and do not hesitate to reach out with any questions you may have! Thanks for the great review :)
Reviewed June 18, 2021
The entire experience has been thorough, fast and correct. It's all been beautifully packaged with a Byte rep by my side 24/7... I would know. I would message my rep at about 6am and she would always get back to me asap!! I have done my shopping and research in regards to aligners and Byte truly has the most cost effective deal with the best financial options overall!!! Thank you Byte! My confidence is back just like that!!!!
WOW, this is amazing! We are so happy to hear you are getting your confidence back :) We believe everyone deserves their dream smile, which is why we do what we can do offer a range of payment plans to fit everyone's needs. We can't wait to see your complete smile transformation. We hope you'll share some results photos with us!
Reviewed June 18, 2021
I have loved my experience with Byte so far! I already notice a huge difference and can’t wait to see my final results! The system is easy to use and really effective. My only regret is not starting Byte earlier!
YAY!! We are so happy to hear your Byte experience has been so positive :) Our team does what they can to make this journey as easy and simple to follow as possible. We love that you are already seeing noticeable changes and can't wait to see your final smile results!
Reviewed June 17, 2021
7 weeks in and all good! At this point, the retainers have been comfortable week over week. I was initially worried about getting used to them, but no issues. Hoping the rest of the journey continues down the same path.
Hey Robert! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam ????
Reviewed June 17, 2021
I had braces in my teen years but my wisdom teeth came in, my teeth became severely crowded. I’m on week 10 and my teeth are really shifting. I use to not be able to get floss between my bottom teeth but now I can with ease. Customer support has been great and I love that Byte checks in with me and my progress!
Woohoo Ashley! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help.
Reviewed June 17, 2021
Now on week 3 and the Byte aligners seem to be working very slowly & the customer service definitely needs to work on the communication. Would not recommend until they work on becoming more consistent and prompt with helping their customers.
Hi Ryan, we are so sorry to hear that this has been your experience! It is important to us that you are supported throughout your whole treatment, so if this has not been the case with your Byte journey, we will want to look into this right away. We hope to improve your experience and regain your trust throughout this process. If you have had trouble getting in touch with our team, please give us a call for quickest assistance at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back. You can also reach out to us via Facebook direct message. We want to make sure you are taken care of and are provided proper solutions.
Reviewed June 17, 2021
Overall pretty disappointed with experience. The plan was for 15 weeks, then it doubled when nearing end of retainers- adding another 18 weeks? Customer service is lacking, the response time and even nature of the response isn't great. Mentioned aligning to "bottom teeth" then backtracked when questioned on topic. Quality is sub par. The case they provide feels extremely thin & cheap. It can barely hold top & bottom aligners at once, and doesn't close well. I'd expect at minimum a decent case when spending that much money. Overall would not recommend. Better off spending a little more money and getting your money's worth.
Hi Quinn, we are so sorry to hear about your experience and that those projected results have not been achieved yet. We appreciate this feedback as we want to continue to improve our your experience and regain your trust. It is important for us to get you to your dream smile, but we understand how frustrating it can be to have to start over. Our team sends over check-in emails every 2 weeks, which may at times get stuck in a junk or spam folder. These emails help prevent extensions of treatment, as we want to see how you are progressing throughout your entire treatment. You have our Byte for Life guarantee, so we are committed to getting you to those results in the safest and quickest way possible. Please feel free to reach out with any questions or if you'd like any clarification on our processes from our team. For the quickest response, you can reach us by phone call at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.
Reviewed June 17, 2021
Updated on 7/31/2021: Now they've asked me to wear no aligners for a month and start over yet again. Currently at 15 months and counting with no plan to fix it. Do not recommend!
Original review: Wouldn't recommend. I previously had invisalign 10+ years ago and my teeth had started shifting from grinding at night. Nothing too bad, should be an easy fix right? I submitted everything to Byte and was told I was a great candidate and the treatment plan would be 10 weeks. Great! I did the 10 weeks but my teeth still had a gap. Reached out and they said, "No problem. We will do a new set for refinement to fix the remaining issues." Well I'm now awaiting my 4th set of refinement aligners and my treatment has already surpassed ONE YEAR!! Definitely not what I expected when I was quoted a 10 month treatment. I even asked since it's taking so long if they could switch me to night time only aligners and was told I would have to pay more to upgrade which is ridiculous given the length of treatment. I would have never spent thousands on it if I knew it would be over a year still with no end in sight.
Hi Scott, while the 7-day wear time works for most of our customers, there are times when a longer wear-time is necessary. It is our goal to get you to your dream smile, but we understand how frustrating it can be to have an extension of treatment. Your dental health and safety is number one to us, so while we may ask you to backtrack or wear a set longer than 7 days, we want to get you to those projected results in the safest way possible. We would be happy to chat more about this and address any questions or concerns you may have. You can reach us at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback. We are still 100% committed to you and your final smile. It is covered by both our satisfaction and Byte for Life guarantee!
Reviewed June 17, 2021
The customer service at Byte is truly unparalleled. The byte team is very attentive to all questions, comments, and concerns. The process from beginning to end is extremely easy and efficient. I’m so glad I went with byte for my aligners and I would 110% recommended to a friend.
Hi Taylor! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.
Reviewed June 17, 2021
Loved the product. Already see a difference. Game changer. It's very affordable. I can already see the change. My gaps are closer and my teeth are whiter. I am gaining my confidence back. Thank you Byte. I will continue to recommend byte over and over again.
That is so exciting Jovanna! Be sure to share some photos with us of your whiter smile- we cannot wait to see it. Our team is here for you every step of the way so do not hesitate to reach out to us. We always got you! :)
Reviewed June 17, 2021
I'm so glad I got BYTE! Every week I can see and feel improvement. Best decision I could have made with my smile. My teeth are so bright. I find myself smiling more in the mirror and I'm not even halfway there yet!
This is incredible Yolando! We are so happy to hear that you've been seeing results with your aligners and the BrightByte whitener! You'll be showing off that straighter, whiter smile in no time ????
Reviewed June 16, 2021
Participating in this program honestly inspired me to take better care of my teeth and appreciate the little steps. It took me a while to see results but they’re slowly starting to show & I'm so excited!! I would 100% recommend!
Hi Dionela, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are starting to see progress. It is the longest but most rewarding wait to see your teeth start shifting towards your dream smile! We can’t wait. :)
Reviewed June 16, 2021
My Byte treatment has taken longer than expected, but my teeth are moving in the correct direction. The customer service has been good throughout the entire process. I am about to start my third set of retainers. Hopefully this set finishes the treatment!
Hi Austin! We hear you and understand that extending your treatment is not fun but, you are one step closer to your dream smile! Your dental health and safety are number one, so we want to make sure to get you to those results in the safest way possible. Our team is working hard to get you there as quickly as possible. We appreciate your patience and are so happy to hear our team has been able to support you. Don't hesitate to reach out with any questions! We are here to help:)
Reviewed June 15, 2021
The process has been so clear, simple and quick! I’m so excited at the progress my teeth and smile has made in such a short amount of time!!! I’ve recommended to a ton of my friends and told them to try too! Thank you Byte!
Hi Emily, thank you for the awesome review. We appreciate you telling your friends and family about us! We want to see all this progress you are talking about so be sure to share some before and after photos with our team :) From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions!
Reviewed June 15, 2021
My teeth have always been such a big insecurity of mine for the longest time. I have noticed a change and my teeth are shifting in the right way and I feel so much more confident!! I would recommend Byte to everyone.
Hey Satpreet! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam ????
Reviewed June 15, 2021
I have been on my 15th week of aligners for about 2 months now. Haven’t gotten my second set of aligners. Everyone is nice. I’m just frustrated. When emailing the support team, it takes a phone call from me to get a response from them.
Hi Chris- thank you for taking the time to share this feedback with our team. We understand that it can be frustrating when your treatment does not progress as you expected. When customer's treatment plans extend past 15 weeks we only send the first 15 weeks to ensure that everything is on track before proceeding. We promised you and an amazing smile and making sure to check in at that time is hugely important to ensure we can get you there! We hear you- any extension of your treatment time is extremely frustrating and we want to make sure we get you back on track as soon as possible! Our team is here to support you and is committed to getting you a final smile that you love. We are here to provide solutions that work and help us get to the goal of that great new smile :) We are always just a message away at support@byteme.com and you can also reach out to us via Facebook direct message. We want to make sure you are taken care of and are provided proper solutions.
Reviewed June 15, 2021
Very impressed so far. Initial ramp up and impressions process was smooth and customer support pretty responsive. Did not fully succeed with what I wanted at first so now they are sending me more trays, free of charge as they had promised.
Hey Nicolas! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. These new aligners bring you one step closer to your final smile. We promised you an amazing smile and we cannot wait to see your final results. We are here to support you to that final step, so don't hesitate to reach out! :)
Reviewed June 15, 2021
They sent me the wrong aligners and fixed the problem for me! Didn't charge extra. The next set fit perfectly! I am super pleased with how easy the whole process was, and how inexpensive everything is. Would definitely recommend to friends and/or family.
Hi Tara, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are sorry to hear you had some issues with your original aligners but we are so happy our team was able to get it sorted out quickly and that we got you right back on track. We are so excited to see your final results! :)
Reviewed June 15, 2021
Since day 1 Byte has been really AMAZING & FAST; their support service has been excellent & the aligners WORK!!!! ALL my friends, audience & family members are SURPRISED on how FAST this treatment is working for me... You can follow my journey on IG: @aquarehla on my Highlights is one named BYTE. :) Here I attached #1 After & #2 Before photos. "Antes" is before in Spanish!
Wow, that is so awesome to hear Melody! We are so excited about the progress you have already made and cannot wait to see your final smile. Thank you so much for sharing your journey with your community and us on Instagram- we cannot wait to watch all your progress every week. Do not hesitate to reach out with any questions you may have! Thanks for the great review :)
Reviewed June 15, 2021
I am a month and a half into my treatment and am seeing a difference!! I am using the nighttime treatment which has been so much more convenient and worth it for me. I’m excited to see the end results. :D
Yes Aylin! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
Reviewed June 15, 2021
So far so good. Super easy to work with and enjoying the process so far. I’m excited to see the end results already. I have definitely been telling all my friends to try them out. Glad I got to experience this.
Hi Edward, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress. We can’t wait to see your perfect new smile!
Reviewed June 15, 2021
I'm very happy with the progress of my aligners. I can see the progress and have continued to be in touch with their customers service and respond very quickly and kindly. Setting everything up was quick and easy. Best company I found for invisible aligners.
Hi Madison! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.
Reviewed June 15, 2021
Let’s start with the customer service! I’ve had such an easy time getting all set up with my treatment plan and everybody has been so nice! As far as quality, I’ve been seeing results! Only halfway through my treatment! I’m so excited to see what’s more to come! Thanks Byte!
Yay Mycalah! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
Reviewed June 15, 2021
My teeth already look straighter and whiter after almost 2 months! Each time that you put the new week's aligners in they feel tight but that goes away after a few days. It's going to be worth it and it is way cheaper than braces!
We are so happy for you and your brand new whiter and brighter smile ???? Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life Riley!
Reviewed June 15, 2021
I have been very pleased with my experience with Byte. The process was very well explained and customer support was available throughout the impression and payment phases. I am nearly a month into wearing my aligners and have not experienced any issues. I would recommend byte to anyone looking to improve their smile!
Yay Josh! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out ???? Happy to have you in our Byte fam, thanks for the awesome review!
Reviewed June 15, 2021
To date, by experience with Byte has been great. Their process is very easy to understand, they provide great supporting materials and resources, and the product is well-presented! I am already seeing a difference in my teeth, and it's been painless!
Hey Erin! Thank you for the great feedback. We are happy you chose us on your journey to a better smile. We can't wait to see your new smile! At Byte we are always happy to help, if you have any questions or concerns we are just a message away at support@byteme.com
Reviewed June 15, 2021
By the third week using Byte aligners my family was complimenting me on how straight my teeth have gotten! The kit that they come with make it easy to store, clean, then reapply the aligners after meals on the go. It’s very convenient to have everything you need at home, and not have to make regular trips the orthodontist! I’m very happy and excited to see my smile after week 14!
Hi Lisa, thank you for the awesome review. We can’t wait to see your new smile either! We appreciate you telling your friends about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.
Reviewed June 14, 2021
I was going through a rough time during Covid and had to wait until I had enough money to purchase. My Byte advisor was very patient and friendly. I appreciate the amazing customer service! Once I purchase my aligners came in only 2 weeks which was the best part. I'm so excited for a better smile.
Hi Chyanne! Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear your Byte adviser was able to do just that. It's just a taste of what care with Byte is like. We cannot wait to get you a smile that you love. Thanks for the awesome review, we are so happy to be on this smile journey with you!
Reviewed June 14, 2021
My experience has been pretty great. You guys nailed user experience, and everything is really simple to understand and manage. Customer service is excellent as well! My only issue has been with the length of the treatment that ended up doubling because my aligners started developing gaps. So, end to end it's going to take me around a year.
Hi Nishant! We hear you and understand the frustration of having to extend your treatment. Your dental health and safety is number one, so we want to make sure to get you to those results in the safest way possible. Our team is working hard to get you there as quickly as possible. We appreciate your patience and we are so happy you chose Byte! Don't hesitate to reach out with any questions! We are here to help:)
Reviewed June 14, 2021
I love Byte. I’m on week 9 and I’m absolutely seeing a difference in my teeth and the best part is no dentist visits!!!! I’ve gotten so many compliments on my teeth lately about how pretty they look and how white they are, and it has boosted my confidence 100%. Thanks Byte.
Hi Charla! We are so happy to hear about your amazing experience thus far and that you are already seeing results (and that the compliments are rolling in!). Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! ???? Welcome to the Byte fam and thank you for the awesome review.
Reviewed June 14, 2021
It truly is such an easy convenient easy process. I wore braces growing up and overtime my teeth shifted so I was super sad about it, and now it's back to perfection and I'm not even done with my process yet. 10/10 would recommend.
Hi Beatriz- We are so happy you think so! We work hard to make your Byte journey as seamless and easy as possible. It doesn't have to take years and be stressful to get to your perfect smile! We are so happy you chose Byte. Let us know if you have any questions - we are here for you!
Reviewed June 14, 2021
Would highly recommend! Byte is a faster and more cost effective solution than other “invisible braces” options. Great customer support, and their website is easy to use! They also have an overnight option instead of having to wear retainers all day, which is EXTREMELY convenient!
Hi Meredith, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
Reviewed June 14, 2021
I am very happy with the experience that I've had with Byte. I've seen such a difference in my smile so far! I would definitely recommend Byte to others. The customer service has been awesome throughout the entire process! I can't wait to see my end results.
Cassie- This is so exciting! We are thrilled to hear that you are already noticing a difference. We are here for you through it all, so any time you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte!
Reviewed June 13, 2021
I wore my aligners for 13 weeks, and very minimal improvement. I received emails from numerous customer service people, sometimes overlapping each other. It seemed confusing. I feel there should be better communication. I went weeks, thinking my alignment was progressing. Now, I'm spending 15 more weeks, again....
Hi Tim, we are sorry to hear that you have not seen progress yet. It is important to us to get you to your dream smile, so if you haven't been seeing improvement, let's get you in contact with the Byte Certified Care team. This team can check on your progress, the fit of your aligners, and provide you with the best next steps to get you to your projected results. We understand it can be extremely frustrating when your treatment does not go as expected but we are committed to you and your amazing smile! You can reach our team via email at support@byteme.com or by phone at 877-298-3669 during normal business hours MST Monday-Sunday.
Reviewed June 13, 2021
Great customer service and loving the Byte packaging and easy to follow instructions! I'm on week four and they definitely look straighter! I also love Bright Byte and how white my teeth looks. Can't wait to see the end results!
Hi Jenisha- We are so happy for you and your brand new whiter and brighter smile ???? Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
Reviewed June 13, 2021
I was having a great experience with Byte until I reached out to them to inform them I only had two sets left so I would be ready for my retainers soon. They responded by informing me I actually have 3 more bottom only aligners in addition to the last two sets that were not included in my initial aligners package. They then asked for pictures of my teeth with and without the aligners (at this point I was on my last set of aligners), they then determined there is too much space between my teeth and aligners (my teeth are uneven due to grinding and the space had been there since my first set of aligners).
They have sent my case to their advanced team and will not provide me with my last 3 bottom aligners. It takes 3-4 days for anyone to respond and they will not escalate my case to resolve it sooner. I do not understand how no one checked in and asked for pictures to ensure the aligners are fitting my teeth correctly within the first month of me getting the aligners, instead of waiting until I am literally done with all of my aligners. I will never recommend Byte to anyone.
Hi Leah- thank you for taking the time to share this feedback with our team. We understand that it can be frustrating when your treatment does not progress as you expected. When customer's treatment plans extend past 15 weeks we only send the first 15 weeks to ensure that everything is on track before proceeding. We promised you and an amazing smile and making sure to check in at that time is hugely important to ensure we can get you there! Our team is here to support you and is committed to getting you a final smile that you love. We are here to provide solutions that work and help us get to the goal of that great new smile :) We are always just a message away at support@byteme.com we are also reachable via a call at 877-298-3669 during normal business hours MST Monday-Sunday.
Reviewed June 13, 2021
Throughout the whole process I was lead by amazing employees who were available for any questions or concerns. Product itself is amazing and I felt and saw results by week 2. On week 6 and I'm loving what I see.
Yay Liz! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
Reviewed June 13, 2021
My daughter is nearly halfway through her treatment and it has been great so far - not too uncomfortable to wear and I can see a big difference from since she started. You can barely see the aligners, and the Byte team have been very professional and supportive. Definitely would recommend it to others.
Wow that is so awesome to hear! We are so excited about the progress you have already made and cannot wait to see your daughter's final smile. Keep us updated with her progress and do not hesitate to reach out with any questions you may have! Thanks for the great review :)
Reviewed June 13, 2021
Byte has been super helpful in getting my smile where I wanted it! My teeth are straightening perfectly. It's painless, no appointments, which means no leaving the house, and more importantly you cant see them like you can big bold braces on your teeth! They work with you on financing options, to make it affordable for anyone to get them! I would definitely recommend these to anyone!
Hi Sarah, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
Reviewed June 13, 2021
Finished almost 3/4 of the treatment with Byte, I would say so far so good. I messed up the impression the first time but they sent me a replacement very quickly. After that my first set of aligners came in quite quickly. Their rep checked with me once in a while to make sure I am okay. Whenever I sent them an email, they responded very quickly. I am going to finish my first set (1-15), and I was told I would receive my 2nd set (16-last) in 5-7 weeks, at first I was quite concern, however, just got an email today shows that it has been shipped. I guess they just do not want to over-promised on the shipments so it will not lead to disappointment. My two bottom front teeth has been overlapping each other over decades, this is the first time in my life seeing them separated slowly. They are still overlapped now, but much more better than before. Hopefully they are lined up side by side at the end of the treatment.
Hi- thank you for taking the time to share this feedback with our team. When a customer's treatment plans extend past 15 weeks we only send the first 15 weeks to ensure that everything is on track before proceeding. We promised you and an amazing smile and making sure to check in at that time is hugely important to ensure we can get you there! Our team is here to support you and is committed to getting you a final smile that you love. We are always just a message away at support@byteme.com.
Reviewed June 12, 2021
We are beginning week 7 of the Byte aligners with my son. We have had a wonderful experience so far. I knew my son would benefit from braces but the idea of all of the orthodontist appointments was overwhelming! Byte was a wonderful solution. I am already seeing improvement in his smile and I can’t wait to see the end result!
Hey Anthony! We appreciate you reviewing your experience with Byte! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)
Reviewed June 12, 2021
I really appreciate that Byte is really affordable and they have a lot of different payment options. I’ve always wanted to fix my smile but thought it was always too much but with their payment options, I’m able to achieve that smile I’ve always wanted. They also try and respond to any questions that you have. They walk with you from before you decide to purchase and through your new smile journey.
Hi Joshua, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
Reviewed June 12, 2021
I am about half way through my treatment plan with Byte, and I am loving it! The hyperbyte and brightbyte are fantastic and helpful tools as well! My teeth are noticeably straighter and whiter! This process has been easy and I am very excited to reach my end results!
Veronica- We are so happy for you and your brand new whiter and brighter smile ???? Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
Reviewed June 11, 2021
Choosing Byte has been the best choice I have made. I have seen the improvement of my teeth. Though the process is still going I have seen the transformation of the aligners. Thank you to the team for always getting back fast.
This is so exciting! We are thrilled to hear that you are already noticing a difference. We are here for you through it all, so any time you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte Lubona!
Reviewed June 11, 2021
I am 7 weeks into my treatment and from the first contact with Byte, I’ve had such a positive experience! They’ve been so helpful and friendly! The treatment is easy, minimal discomfort. They’ve got the clear aligner system down, from the packaging to the support, I have nothing but good things to say. I’m 35 and never had a chance to have braces. I’ve hated my smile my entire life and never smiled with teeth in my pictures, so I’m so excited to see the change and the final result!
Hi Ashley, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress and that you are on your way to your dream smile, you deserve it. We can’t wait to see your perfect new smile!
Reviewed June 11, 2021
The process was simple from start to finish. Customer service has been excellent communicating back and forth with me, very professional and quick to respond. I’m two weeks into my treatment and I am happy that I made the choice to go with Byte. I cannot wait to see the final results!
Yay Sierra! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out ???? Happy to have you in our Byte fam, thanks for the awesome review!
Reviewed June 11, 2021
I had very nice teeth. As I got older the bottom teeth started going funny... and I went to the ortho to see how it would be to have them fixed. $5000. I looked at Byte. Yeah, no comparison and they showed basically the same images and animation! I love these. My teeth are already so so different!
Hi Lynne, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
Reviewed June 10, 2021
This whole experience had been such an easy and simple process. Great quality retainers that most definitely get the job done. Extremely happy with this company and their customer service, I would and will definitely recommend Byte to friends and family.
Hi Madison, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress. We can’t wait to see your perfect new smile!
Reviewed June 10, 2021
I’m only five weeks in but I am completely loving the experience. I'm constantly being checked up on, which is wonderful. The process from beginning to end is going smoothly, I’m truly happy I chose Byte. I can’t wait till the ending.
Hey Natasha! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam ????
Reviewed June 10, 2021
My personal Byte advisor reached out to me after a year! I was so happy to hear that I could still straighten my teeth and Dani texted me and told me some amazing things about these night aligners and I am really liking how this is working! Anyone interested in straightening their teeth should look into this because it’s so much better than metal braces! It’s whitening my teeth and every week I’m so excited to switch aligners! Thank you Byte for changing my smile and my life!
Hi Kathryn! Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear your Byte adviser was able to do just that. It's just a taste of what care with Byte is like. We cannot wait to get you a smile that you love. Thanks for the awesome review, we are so happy to be on this smile journey with you!
Reviewed June 10, 2021
My teeth just needed a little bit of tuning up and honestly Byte has been a dream, I'm on week six and my teeth have already made a lot of progress! This company has a lot of options for payment too, I highly recommend using Byte. :)
This is so exciting! We are thrilled to hear that you are already noticing a difference. We are here for you through it all, so any time you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte Kaila! :)
Reviewed June 9, 2021
I had braces as a teen but like many I did not wear my retainer after some time. I recently noticed a gap in my front teeth. A month into the Byte process, the gap is gone and my teeth are noticeably straighter! Oh and the BrightByte?! Amazing! My teeth are whiter too!
Wow Theresa- We are so happy for you and your brand new whiter and brighter smile ???? Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
Reviewed June 9, 2021
So far, I am only on week 5 of my treatment but I can feel and see a difference in my teeth! Everything from the beginning has been SO extremely easy and I’m excited to see what my new smile looks like!
Wow- we are so happy to hear about your awesome experience already and cannot wait to be a part of your entire smile journey. The support does not stop here! Our team can't wait to get you to that final smile so do not hesitate to reach out. Thanks for the awesome review Ashlyn!
Reviewed June 9, 2021
This whole process was so easy and has provided me with wonderful results. I'm on week 13 of 17 and I'm so impressed with the progress so far. I can't wait to see the final results! The customer service department is so helpful!
Woohoo Kristen! Almost to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.
Reviewed June 9, 2021
Customer support has been extremely helpful and it really feels like a concierge service. They are quick to respond and interactive with my treatment plan. I love how easy the impression kit was and the packaging for the aligners is so neat and organized.
Hi Ruth! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.
Reviewed June 9, 2021
When Byte were sent to the wrong address they seamlessly fixed the problem and quickly got them to me. They did all of the work so I did not have to, and communicated well throughout. I highly recommend them!
Hey Katie! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. Even with that mishap, we are so happy everything was sorted out and that we were able to get you back on track! We are here to support you to that final step, so don't hesitate to reach out! :)
Reviewed June 9, 2021
Not only did I receive my aligners faster than expected, but I have also experienced nothing but quick responses from customer service. This is extremely important to me as in the past I have dealt with companies that would take days and days before responding. I appreciate the speed with which Byte handles things!
Hey Lauren! We are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. We are so excited :) The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam!
Reviewed June 9, 2021
Ummm my experience has been interesting to say the least. Whoever is on my team I don’t know their names it doesn’t feel like a journey at all. Feels more like a “Here are your aligners, keep your fingers crossed” and little to no communication afterwards. I have an eleven week treatment plan and I start week 7 today and My teeth are in the same place as before.
Hi Raven, we are so sorry to hear that you haven't been hearing from or feeling connected to our Customer Care team and your journey. Your smile is so important to us, and we want to make sure to get you to those projected results in the safest and quickest way possible. Our team should be sending you check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. If you haven't been seeing those emails, let's check that out right away. Please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback. We want to make sure you are on track to your dream smile and hope to regain your trust moving forward :)
Updated review: June 29, 2021
Company working with me to correct the issues.
Original Review: June 9, 2021
I ordered the night aligners, which were to be worn 10 hrs a night. After they arrived, I noticed that my teeth hardly moved from wearing them for 10hrs a day for a few months. A new set was sent, but these new aligners were far more rigid than the previous flexible set. I brought these in to a local orthodontist and he confirmed that the first set was the daytime version (22 hrs a day) while the new ones were the night ones (the latter also indicated on the box that they were for night, unlike the first box).
The customer service rep "assured" me that they were both night aligners, but the difference in feel, lack of teeth movement, and local orthodontist who assessed them indicate otherwise. I eventually finished my night aligner course and only one upper incisor met with one bottom incisor. I used to have a nice overbite, but now only 2 front teeth met when I'd bite and the rest didn't touch. Not only did it feel horrible, but the look was very unflattering. I had a bit of bottom crowding, and they ignored me when I suggested I have my bottom front teeth filed down by a local dentist to create a bit of space for the aligner course.
What they did was push my bottom teeth forward to create space, and moved the uppers back a little. Also important to note that after the course, I still had bottom crowding! I'm currently spending a lot of money at a local orthodontist to have all of this corrected. It's ruined my quality of life for the past few months. Also, different departments don't coordinate with one another, as I kept getting emails to have my final/permanent aligner sent to me while all of this was going on. There is a 'lifetime guarantee' with Byte but I simply don't have confidence in the company after what I've been thru.
Reviewed June 9, 2021
I’m about 5 weeks in so my journey has just begun. The whole process so far has been super easy to get started. Everyone that I have interacted with has been very helpful. I’m looking forward to my perfect smile.
Yay Tammie! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out ???? Happy to have you in our Byte fam, thanks for the awesome review!
Reviewed June 9, 2021
When receiving my aligners I was not sure what to expect. Let’s just say I was really impressed. I love how the aligners come packaged! The customer service is second to none! Very customer oriented. All questions are answered faster than expected.
Hey Meredith! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)
Reviewed June 9, 2021
I am so satisfied with this product. Finally, there is a product that actually says it does as it promises. I can’t say anything other than praises. From the beginning they were delivering on what they promised they would. Again, I am so happy with the results and with the services.
Hey Peter! Thank you for taking the time to post this awesome feedback. We are so happy to hear that you finally have the smile you have always dreamed of. We are so excited for you to show off your new smile to the world!
Reviewed June 8, 2021
The only complaint I had is that I wish they were more upfront with fees. So far no complaints other than that! I'm on currently on week 9 and am starting to love how my teeth look. I have about more than 5 sets left. Excited for my results.
Hey Karolina! Thank you so much for taking the time to share this awesome review and feedback with our team. We apologize if we dropped the ball on communicating any aspect of our treatment, please do not hesitate to reach out with any concerns or questions, our team would be happy to address these for you. We are also so happy to hear that you have been having a great experience thus far! Happy to have you in our Byte fam!
Reviewed June 8, 2021
I’m 6 weeks into the straightening process and it’s been so super simple. The entire process from the beginning has been so easy and straightforward. Being able to complete these types of dental processes without going to an office was right up my alley.
Hi Lisa, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress. We can’t wait to see your perfect new smile!
Reviewed June 8, 2021
I'm about 10-weeks into my treatment and I'm amazed at how much change I see already. When one of my aligners didn't fit quite right, I was able to get help quickly on how to make adjustments so it fit better (and it did). Yes, I would recommend Byte.
This is so exciting! We are thrilled to hear that you are already noticing a difference. We are here for you through it all, so any time you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte Julia :) Happy to have you in our Byte fam.
Reviewed June 8, 2021
I am glad I chose to go with Byte. The price was amazing and affordable. They have great promotions. Their customer service has been great and with only 3 weeks in I already see an improvement in my smile. I would definitely recommend Byte to anyone who wants to improve their smile and not worry about paying crazy prices.
Hi Mercedez, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
Reviewed June 8, 2021
BYTE has been incredible. I had a lot of support and quick results. I highly recommend them for a professional experience. They even helped me with insurance and the cost was so much better than traditional braces. The BEST program I could have chosen and saved me a lot of trips to an office.
Hey Lynn! We are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. We are so excited :) The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam!
Reviewed June 7, 2021
Being able to complete the steps from home during these times was a huge upside. Someone was in contact with me throughout the process. Highly recommend BYTE to anyone looking for stress free experience. I can’t wait to see my end results.
Hey Susan! Thank you for the great feedback. We are happy you chose us on your journey to a better smile. We can't wait to see your new smile! At Byte we are always happy to help, if you have any questions or concerns we are just a message away at support@byteme.com
Reviewed June 7, 2021
My teeth are looking way better than they did before. They seem to be falling into the correct place. However my teeth are still moving slower than usual that I had to get refinement aligners. Even so, I still see some gaps in the aligners, though not as bad as the initial aligned set.
Hi Alexander! We hear you and understand the frustration of having to extend your treatment. Your dental health and safety is number one, so we want to make sure to get you to those results in the safest way possible. Our team is working hard to get you there as quickly as possible. We appreciate your patience and we are so happy you chose Byte! Don't hesitate to reach out with any questions! We are here to help:)
Reviewed June 7, 2021
Byte has gone above and beyond to answer any questions that I have had, and keep me well informed throughout the process of ordering, creating impressions and tracking shipments. They have exceptional customer service! I just received my first aligners, and so far I am impressed with the fit of my aligners. After years of braces and failed retaining, this system is renewing my confidence and love for my smile.
Yay Tori! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. We cannot wait to see your new and confident smile! Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out ???? Happy to have you in our Byte fam, thanks for the awesome review!
Reviewed June 7, 2021
At first, I've tried Smile Direct Club and was disappointed with how poor their communication was with trying to fit my preferences and getting the right treatment for me. Then I saw Byte and decided to try this and I was blown away with how amazing this company is in all aspects. Customer service was wonderful, my options were more clear than ever, and applying for insurance savings was easy! I'd highly recommend.
Yes, Angel! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
Reviewed June 7, 2021
Byte aligners is doing great. I’m on my week 9 and so far it’s working so well. I can totally see the improvements by a lot and can’t wait to finish my treatment. Their customer service is great. However, they respond faster if you call than email.
Wow, that is so awesome to hear! We are so excited about the progress you have already made and cannot wait to see your final smile. Keep us updated with your progress and do not hesitate to reach out with any questions you may have! Thanks for the great review Grace :)
Reviewed June 7, 2021
I’m so impressed with how well Byte has moved my teeth. I used to always hate taking pictures because of my smile but not anymore! Everything from start to current has been wonderful! I DEFINETLY recommend using Byte for your treatment plan.
Yes Amanda you deserve to LOVE your smile and we are so happy Byte was able to support you in the transformation. Be sure to share some progress photos with us, we want to celebrate with you! :) Thanks for the great review. So happy to have you in our Byte fam!
Reviewed June 7, 2021
They work thoroughly and quickly. I'm just past halfway through my treatment and, even if I stopped now (which I won't), I would be happy with my teeth. There is very little pain especially using my Hyperbyte which I do each night and personally also each morning to secure my aligners before I start my day. They look amazing!
Woohoo! Halfway to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review Taylor.
Reviewed June 7, 2021
In the beginning my experience was great. Now we’ve hit a delay in treatment due to an poorly made aligner for my top teeth. This is my SECOND set of aligners. This has obviously pushed back my date of completion to late August or early September. I had originally planned on being finished in July.
Hi Doretha, we are so sorry to hear about your experience and that those projected results have not been achieved yet. It is important for us to get you to your dream smile, but we understand how frustrating it can be to have to start over with a new set of aligners. You have our Byte for Life guarantee, so we are committed to getting you to those results in the safest and quickest way possible. Please feel free to reach out with any questions or if you'd like any clarification on our processes from our team. For the quickest response, you can reach us by phone call at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback. We are here to get you back on track and are still very excited to see the amazing progress and final smile you will have :)
Reviewed June 7, 2021
My Byte experience has been going great. I can definitely tell it is working because it is super painful. I have used my Hyperbyte quite a lot and it eases my pain. I am on week six and my crooked bottom tooth is coming in to fill the small gap slowly but surely. But overall my aligners never cut my lips or gums and are very great quality!
Hi Keclie! Thank you for the awesome feedback. We are so happy to hear that your experience has been great! It definitely takes some time to get used to each new aligner. You are right- the HyperByte is your best friend and can be used to help alleviate the discomfort! If you ever have any questions, feel free to send us a message at support@byteme.com. :) Happy to have you in our Byte fam!
Reviewed June 6, 2021
Braces review. I was sad that after 4 yrs of braces as a kid I was seeing my teeth reverting as I got older - I’m headed into week 5 of my Byte experience and it’s been pretty amazing. I was seeing results by week two in my top teeth and seeing results to my bottom this week. I have a total of 11 weeks to do. I checked with other alignment companies and Byte had the best pricing overall and could do without having to go through a dentist. Looking forward to the end results.
Hi Laura, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
Reviewed June 6, 2021
I highly recommend the nighttime aligners. I thought I would be ok wearing them all day but am now a firm believer the 10 hours a night is the way to go! The vibrating mouthpiece quickly dissipates any pain after you apply your aligners.
Yes Stephanie! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
Reviewed June 5, 2021
3 weeks in. First set of trays did not fit. Had to go through some hurdles to get a second set of trays but they seem to be working very well. First set was much too tight. Now that I have the comparison, it feel like maybe it was starting off at an accelerated week and not the first week, but that is speculation. Few things, I had to learn on my own, online such as what haloing is and that you may have to wear the trays longer than the estimated treatment plan. So far however I'm not expecting that I don't have any haloing with the second set of trays. First week did not fit over my molars so I did have to clip them and the second set as well, but the third set of trays I haven't had to do that, so I think there's progress being made.
Everyone that I have spoken to on the phone has been very kind and supportive. They have not rushed me. They have taken the time to listen to my concerns and questions. They're all very friendly. Every once in a while I do hear a "script", they'll come out telling me to file down the sides to clip it over and over at any mention of discomfort. They have information to provide me and help me do that so, I think that's a little bit route but overall an A+ for customer service. Also if I do end up having to do this longer, they are committed to providing treatment until completion.
I had dental insurance to cover $2,000 for Invisalign (4K total) but it wouldn't have covered the $500 for retainers and the fact that this plan gives you 5 years worth of retainers and cost a slightly less than it would have cost me with my dental insurance, was a good selling point. That in the shorter time frame to complete. I would strongly recommend this product in this company so far in my experience.
Hi Alexandra- thank you for taking the time to share this feedback and in depth overview of your experience thus far. We appreciate any and all feedback and hope to improve your experience moving forward! We know it can be frustrating when your aligners do not fit well, but we are happy to hear that you were able to adjust the aligners to fit well! Our team is here to support you every step of the way so please do not hesitate to reach out. We want to make sure you are on track to get the smile of your dreams :)
Reviewed June 5, 2021
I've only gone through the initial process so far and haven't gotten my aligners yet but I love how a rep. texts you to see if you have questions, they've been very helpful so far! Can't wait to see the results. Instructions are very clear.
Woohoo Martha! We are so excited that you chose Byte to go on this smile journey with you. Our team is so excited to see your progress and is here every step of the way to answer any questions you may have. We are just a message away at support@byteme.com! Can't wait to see your final results ???? Thanks for the awesome review.
Reviewed June 5, 2021
The receipt of the first impression set was very slow. After I completed it, The first impressions I sent were never processed. I had to reach out to the company to have another impression set sent and repeat the process which delayed my start by over a month. It was a little frustrating.
Hi Nathaniel- we are so sorry to hear about the trouble with the start of your treatment. Your unique smile and journey is very important to us and we apologize if that was not communicated to you. We want to regain your trust in the process. If there are any further concerns or questions, please send us an email at support@byteme.com or give us a call at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback.
Reviewed June 5, 2021
My aligners came today! So exciting. They arrived early and fit perfect, didn’t even have to file them! Everything was packaged so nicely and I was so excited I posted about it on social media! Pics of the post are attached below. Thanks!
Yay Sadie! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out ???? Happy to have you in our Byte fam, thanks for the awesome review!
Reviewed June 5, 2021
My experience with Byte has been excellent so far. All my questions have been answered and the whole process from doing my impressions to receiving my aligners has been quick and seamless. I am excited to see my final results!
Hi Emily, thank you for the awesome review. We can’t wait to see your new smile either! We appreciate you telling your friends about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.
Reviewed June 4, 2021
So far so good. No complaints. It's a good product, slowly but surely my teeth will get straighter, and they weren't that crooked to begin with. The product is a bit pricey, but better than going to an orthodontist.
Woohoo James! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help.
Reviewed June 4, 2021
The customer service is very good and the Byte product so far seems excellent. I have only been on the program for 1 month and did run out of the Bright Byte and would have liked more included in the kit that was sent.
Hey Joan! Thank you so much for taking the time to share this awesome review and feedback with our team. We are so happy to hear that you have been having a great experience thus far! Don't hesitate to reach out if there is anything we can do to improve your experience or address your questions, we got you. Happy to have you in our Byte fam!
Reviewed June 4, 2021
Based on my initial consultation, I was told I would receive treatment for both upper and lower teeth. When I received my aligners neither fit me. I submitted a second round of impression kits, and now I've only just received the upper aligners. When I called and spoke with the support staff they informed me that the doctors there (at Byte) no longer feel they can treat my lower teeth. I asked if there would be a cost adjustment based on the fact that I paid for upper and lower, but am now only receiving upper aligners, and I was told "no". To me this constitutes fraud as bait and switch.
Reviewed June 3, 2021
I am on week 4 of my treatment, I purchase the night aligners, and so far I’m pretty pleased. The whole process has been very easy and fast. So far I have not had any issues. I can’t wait to see what my ending results are.
Yay Mariana! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out ???? Happy to have you in our Byte fam, thanks for the awesome review!
Reviewed June 3, 2021
It saddens me to have to write this review. I had high hopes after reading the positive reviews for Byte. I decided on the nighttime aligner program and was given an 18 week program (with 18 sets of aligners). Every week when it was time to change aligners was miserable. It often took an hour of using the Hyperbyte device to get the aligners to fit onto my teeth (as opposed to the 1-2 times recommended). The aligners were always ill-fitting and were constantly scraping my tongue and gums, causing painful cuts. As time went on, my jaw and teeth began to hurt every day.
I continued on with the process, since I could see movement and figured this was part of the treatment. As time got closer to my last set of aligners, it was becoming evident that my teeth weren't coming together as they should. Not only were my midlines not centered, but the gap on my top teeth was still there. I reached out to Byte to express the pain I had and my concern with the treatment. They asked if I had my old aligners, because they needed me to "go back". What?!?! Why would I keep those? I said I had tossed them and they said because I didn't have them I voided my forever warranty and I would need to repurchase the plan for an additional $900. Since I followed the program to a T, I was shocked they wanted me to spend more money, even though I didn't get the desired result.
It was at this time, I decided to visit a local orthodontist. After a thorough exam, they confirmed that the program I was on with Byte had actually thrown my bite off. My bottom teeth were striking were striking my top teeth, my midlines were off and bite in general was no longer lining up. I shared this information with Byte and they told me they don't offer refunds. Since I was in so much pain I decided to start a new Invisalign plan with the orthodontist (cost $4800). The difference between the aligners is night and day. Gone are the thick, uncomfortable, rudimentary aligners that appear to be made by a caveman. Invisalign are thin form fitting, with no sharp edges. I asked what would happen if I needed more aligners or if I threw away my aligners, they responded, "We would just have more made." What a concept?!?!
If Byte had done their job, there is no reason I would need to do 36 more weeks of aligners. Yes, 36 more weeks! It's clear now that Byte could care less about their customers. One look at their BBB page and their F rating would confirm this. Stay far away. Spend the additional money and have your teeth straightened the right way.
Reviewed June 3, 2021
The experience so far has been quick, easy and efficient. My advisor has assisted me with any inquiries straight away. The moulding process was very easy to follow and my treatment plan gave me an amazing 3D image of my end results.
Hi Amanda! Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear your Byte adviser was able to do just that. It's just a taste of what care with Byte is like. We cannot wait to get you a smile that you love. Thanks for the awesome review, we are so happy to be on this smile journey with you!
Reviewed June 3, 2021
I was hesitant to do orthodontics remotely. I never had my teeth fixed as a kid, so this was all new. Everything was super easy and my teeth are already dramatically different. When I encountered an issue with my teeth being stubborn, they responded quickly and revised my plan. Everything is going smoothly now. It’s been a great experience!
Hi Stacey! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.
Reviewed June 3, 2021
So bear with me, this is going to be a long review. I normally do not write long reviews, however this company has put me through an incredibly arduous process that resulted in over a grand wasted, not to mention lots of time and meticulous work that has gone down the drain. On 5/18/20 I ordered my impression kit from Byte for NIGHTTIME ONLY aligners. After going through the process, my treatment plan was created and my aligners were being made. After receiving my aligners and using them (painful process fyi) for 6 weeks and receiving no correspondence from Byte, I reached out to them.
Going in, I assumed they would want to review pictures every week of one's progress, however this is not the case. I was informed that the first time I would be prompted to submit progress pictures is week TWELVE. Mind you, the entire treatment plan is 30 weeks. This was the first red flag, however they stated that they would like to receive pics now since I was slightly concerned with how the aligners were fitting. I obliged and submitted the progress pics via email. Let me clarify this to you; the same people never review your pictures. What does this cause? Inexperienced responses and conflicting information (more on that later).
So after my pictures were "reviewed", I was told to stay in my aligners for a period of time and increase HyperByte use. I did this and followed the instructions meticulously. After the period of time, I submitted more pictures and was told that the aligners were much better and moved on, this time using the HyperByte for 30 minutes a day.
Fast forward to the opening of week 13's package, which contained instructions to submit what would be normally the first "clinical review" (again they will never specifically tell you who is reviewing the aligners, only "clinical" or "dental" team). After submitting this review, I was told to go back a few aligners as there were still problems. I was told to go back to WEEK SIX. So all the way back to when the previous correspondence happened, where I was told that my aligners fit great after a short extended period of wear and that I could move forward. At this point, I was told to send pictures every 10 days after they apologized for their poor line of communication. Also, let me point out that very often these correspondences were by different people that were just catching up after reading old messages, I assume, cause they rarely had the same name or had no name listed in their email.
Anyways, to make it short, over the next few months I frequently had to re-do weeks after submitting pictures until December 16th, 2020, when I was told out of the blue that my aligners were fitting so poorly, I must completely re-do my impression kits and start over from WEEK ONE. This was a major shock, as previous correspondence had not indicated that my situation was this dire at all. Again, I paid a lot of money for these. I followed instructions to the T and never missed nights of wearing the aligners. After hearing about this, I was fed up and asked for a refund.
I'll go ahead and tell you the one thing Byte staff is good at is letting you know they do not have a refund policy and that sales are final. After they convinced me this is "common" in teeth treatment, I went ahead and did another impression kit and started over. Did this fix it? Of course not, because Byte had clearly agreed to fixing my teeth without knowing for sure if they could do it. Their aligners would simply not work for my situation. Anyways, moving forward with my story, on January 19th, 2021, I received my new set of aligners and started wearing them.
After a month of hearing nothing, I again was the one to reach out to Byte support, who stated that I had been notified to submit pictures via their website, which is funny since that had never happened before so of course I wouldn't be checking the website. After submitting pictures and again not hearing anything (this time checking the website and my email), I reached out again to Byte support, which stated, and I quote, "Unless you bring up concerns, we won't check the photos submitted online". Anyways, more delays continue (including having to wear my week 6 aligner set for over 3 weeks) and I start to see the pattern.
I reach out because I have not heard anything, I am told my teeth are not sitting flush to the aligners and that there are air gaps, I am told to wear them for 1-2 more weeks while increasing HyperByte usage, I am then told they either fit better and to continue to the next week or to go back a week or longer and continue from that point. If I continue, in 7-10 days I am normally told to go back anyways. This causes me to obtain 0 progress. After a few months of doing this, I am told for a second time that I am going to need to make new aligners. This was the final straw.
At the point, Byte would either take a literal week to respond or not respond at all, so I am frequently forced to call them and try to get information. Eventually, my case is escalated to management and I am offered a 50% refund. I'm probably a sucker, but I went ahead and took it since they had made it crystal clear that refunds are not part of their policy since my new smile is "guaranteed". Yeah right, the only "guarantee" is that they would continue to stall and the aligners would continue to not fit. So on 5/17/21, a FULL YEAR from when I started, I received half of my money back. My teeth look no better and I am out over $1000.
Complete waste of time, stay far, far away from this joke of a company. They are clearly inexperienced and in my opinion, very shady. Other companies may charge more, but trust me you do not want to go through the frustration I have. Thanks for reading this, it's been therapeutic to put this company on blast. I truly hope it goes under so that no one else has to experience what I have.
Reviewed June 3, 2021
The whole process from start to finish has been so easy. My kit arrived quickly, I was in contact with someone from Byte almost immediately and received updates almost daily! Excited to see the finished product! The process was so simple!
Hi Jasmyn, thank you for the awesome review. We can’t wait to see your new smile either! We appreciate you telling your friends about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.
Reviewed June 3, 2021
Byte has really shifted my smile and it has been very convenient, but I was supposed to be finished in 15 weeks, instead it has spanned to over 30 weeks. It might be that I have a stubborn smile, but it has taken longer than expected. And as a heads up, after my teeth shifted, I have noticed that my mouth is crooked, so when I chew I notice a drastic and uncomfortable difference. If you have an uneven jaw, beware of that issue.
Hi Sahar, while the 7-day wear time works for most of our customers, there are times when a longer wear-time is necessary. It is our goal to get you to your dream smile, but we understand how frustrating it can be to have an extension of treatment. We hope we can provide some clarification on our processes for you. As stated in your silver instructional booklet, it is vital to hold onto your aligners and not throw any away, as sometimes it is necessary to backtrack. Your dental health and safety is number one to us, so while we may ask you to backtrack or wear a set longer than 7 days, we want to get you to those projected results in the safest way possible. We do not want your new smile to be uncomfortable, so we would be happy to chat more about this and address any further questions or concerns you may have. You can reach us at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback. Thank you for sharing this review and feedback with us!
Reviewed June 2, 2021
The process has been pretty smooth thus far, and I can definitely see improvement with my teeth. I appreciate how flexible and quickly the folks at Byte have helped with any questions or concerns I have about my treatment. I have definitely been pretty pleased with my experience.
Hey Jacob! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam ????
Reviewed June 1, 2021
Amazing customer service to help me figure out the next steps to continue to straighten my teeth and continue down a path of a brighter smile. Timely response and able to get me to the right people to make sure my smile is progressing as it should and sending new aligners to keep progress moving forward.
Hey Josiah! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)
Reviewed June 1, 2021
I had been looking for a company who I felt comfortable with about the problem with my teeth. I did not want to wear braces at my age and just to think about it made me feel embarrassed. I called different companies while doing my research and just decided on Byte because I felt at ease from the first time I contacted them. They have always been very helpful and willing to answer all my questions. Very grateful to Byte!!!
Hey Josefina! Thank you so much for taking the time to share this awesome review and feedback with our team. We are so happy to hear that you have been having a great experience thus far! Don't hesitate to reach out if there is anything we can do to improve your experience or address your questions, we got you. Happy to have you in our Byte fam!
Reviewed June 1, 2021
Customer service was great at the beginning. After I paid it was hard to get ahold of anyone. Easy process. Very easy. Hyper byte is cool Brightbyte is cool too. The process works. First aligner had some pain. The rest weren’t bad at all. I had minimal movements. Mainly front tooth gap and some lower straightening.
Hi Cari, we are so sorry to hear that this has been your experience! It is important to us that you are supported throughout your whole treatment, so if this has not been the case with your Byte journey, we will want to look into this right away. If you have had trouble getting in touch with our team, please give us a call for quickest assistance at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back. You can also reach out to us via Facebook direct message. We want to make sure you are taken care of and are provided proper solutions.
Reviewed June 1, 2021
My husband bought me Byte for my birthday. I had braces as a kid but now 50 my teeth have gone through normal, shifting and yellowing. He looked at 3 different companies and Byte was the simplest and most affordable. Best decision ever! Thanks Byte Team.
Wow, Lori- so happy to hear about your awesome experience and gift from your husband! :) Be sure to share some progress photos with us, we'd love to see your progress. Thanks for the great review!
Reviewed June 1, 2021
I want to begin by talking about the customer service Byte offers! They have been checking in throughout my process. My first set of aligners didn’t track as well, but when I asked for a review they happily did and sent out new ones. I love that we have life guarantee and that they are always willing to work out any problems we might come across. I am loving Byte!
Hi Jennifer! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.
Reviewed June 1, 2021
I am having a great experience with the Byte process. The process is simple and easy and I am seeing improvements already at four weeks in. The Hyperbyte is easy to use and the ByteBright has a pleasant taste. I cannot wait to see the finished results.
Wow that is so awesome to hear! We are so excited about the progress you have already made and cannot wait to see your final smile. Keep us updated with your progress and do not hesitate to reach out with any question you may have! Thanks for the great review Sabrina :)
Reviewed May 31, 2021
So far, so good! I’m on week 4, and am already noticing a difference. Looking forward to seeing how my teeth look by the end! They were a little uncomfortable at first, but after the 1st week, there’s been no pain at all.
Hi Shelby! Thank you for the awesome feedback. We are so happy to hear that your experience has been great! It definitely takes some time to get used to each new aligner, remember the HyperByte is your best friend and can be used to help alleviate the discomfort. If you ever have any questions, feel free to send us a message at support@byteme.com.
Reviewed May 31, 2021
I LOVED this process, and the Byte teams have all been supportive, communicative, and kind. A friend did "the other guys" through her dentist at the same time I did Byte, and I finished in half the time for less than half the price. I tell everyone who will listen about Byte. Thank you Byte teams! I am more confident in my smile than ever.
Hi Mary, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
Reviewed May 30, 2021
I have always been self conscious of my smile especially when I see a picture of me smiling, I would hate it. I am in my 3rd week of aligners & I can say I am feeling the movement & also seeing it a bit already! I can feel it really working! I love this so far!
Yay Priscilla! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out ???? Happy to have you in our Byte fam, thanks for the awesome review!
Byte Company Information
- Company Name:
- Byte
- Address:
- 3435 Ocean Park Blvd., #107-252
- City:
- Santa Monica
- State/Province:
- CA
- Postal Code:
- 90405
- Website:
- www.byteme.com
