Byte

While I was waiting for my impressions to be reviewed, I saw ads for Byte and decided to look into it. Straight away I liked the night option. I love to drink coffee and tea and I couldn't myself not drinking them during the day. I also would have found it difficult to brush my teeth at lunch since I'm a teacher and have to eat my students and can't leave them by themselves even for a few minutes.

I ordered the impression kit and received it very quickly. Everything was very well explain and the directions were easy to follow. I took the photos and my impressions and sent them back. Within a few days I had a treatment plan laid out with. some images showing the progress week after week and how my teeth would look in the end. I still had to decide between day and night and sent texts back and forth to my customer service assistant who was very helpful and responded very quickly to all my questions. I decided to go for the night option despite it being a little more expensive because it seemed more convenient to me. I was able to set up a payment plan and received my aligners shortly after.

The box that contains the aligners is very sturdy and each aligner is individually packed. There is also some BrightByte (foam that cleans the aligners and whitens the teeth) and an HyperByte (vibrating instrument that helps put the aligners in place correctly). The instructions are very clear: the aligners need to be worn for at least 10 hours and the HyperByte needs to be used for a minimum of 10 minutes everyday. I started using the aligners the day I received them, at first they were a little uncomfortable but the HyperByte helps putting them in place properly and they don't really hurt.

I am now a few months into my treatment and I can already see the difference. I like that the Byte Team reaches out regularly and gives me personalized advice. For example, they told me to go back to previous bottom aligners since my bottom teeth were not where they were supposed to be. Overall I feel I made the right choice by choosing Byte and I can't wait to see the final result!

On aligner #9 I realized that there was an air gap between that tooth and the aligner, and after sending photos to Byte customer service, they asked me to send photos with previous sets of aligners on, and I ended up reverting back to #7. Since then, I've been wearing bottom aligners on a different schedule (10 nights per aligner) compared with the top (7 nights per aligner). The Hyperbyte tool helps, but I found that purchasing and using 'aligner chewies' on Amazon - although not specifically recommended by Byte - helped more in my case (along with hyperbyte). The shape and rigidity of the hyperbyte didn't allow it to help with the aligner fit in an area with a slanted, crowded tooth, like aligner chewies could. I've been using them both. It was a bit of trial and error on my part.

It's important to ensure that your teeth are tracking with aligners (with no major air gaps) before you switch to the next week's set. One minor complaint is that I reached out to Byte the night I switched to aligner #13 on the top (which is what they said to do), so that they can then mail you your second aligner set (#16 onward; they only send the first 15 at first). They initially said they could not send me the second aligner set until I was up to week 13 on the bottom too. This didn't make any sense -- due to reverting back in time, and due to the longer schedule (10 night/aligner) on the bottom, I wouldn't be caught up on the bottom for about 2 months. Meanwhile, I only had 16 aligners total in my treatment plan on the bottom (there was only one more to send) and 29 on the top.

It took a few rounds of emails for me to get them to agree to send the second round of aligners, and even then, I still didn't get them until one week after I should have started week #16 on the top (so my treatment plan was delayed a week). Not a huge deal -- and overall I am satisfied. The lower cost (compared with Invisalign), the flexibility to not have appointments, the moderately responsive customer service (usually takes 2-3 days to hear back, sometimes longer), and results I've seen so far (my teeth are actually getting straighter!) would make me recommend Byte.

I recommend the Byte at night product even though it will make the treatment plan longer and is slightly more expensive. It is unrealistic to actually wear the aligner all day every day (except while eating), although I know some people manage. Drinking sparkling water, coffee, snacking, going out to eat, etc. is all so much more complicated if you have to wear it all day. I've found that my teeth have been moving mainly on track, even though I have only been wearing them at night.

Everyone that I have spoken to on the phone has been very kind and supportive. They have not rushed me. They have taken the time to listen to my concerns and questions. They're all very friendly. Every once in a while I do hear a "script", they'll come out telling me to file down the sides to clip it over and over at any mention of discomfort. They have information to provide me and help me do that so, I think that's a little bit route but overall an A+ for customer service. Also if I do end up having to do this longer, they are committed to providing treatment until completion.

I had dental insurance to cover $2,000 for Invisalign (4K total) but it wouldn't have covered the $500 for retainers and the fact that this plan gives you 5 years worth of retainers and cost a slightly less than it would have cost me with my dental insurance, was a good selling point. That in the shorter time frame to complete. I would strongly recommend this product in this company so far in my experience.

I am noticing a huge change since Week 1 with Byte. I take pictures before switching out my aligners and I compared week 1 to week 8 and can see a major difference! I was always insecure about my smile because I had so much crowding. Now with just the small time of 8 weeks, I am much more confident in my smile. I can't wait to see my smile when my treatment is complete.

The aligners are very easy to clean and are SO convenient. At first, it was hard to talk with them, after about 2 weeks, I was back to speaking normally. Now my family and friends say they can't even tell I have them on. I was also surprised by how clear the aligners are. They are not noticeable/visible when you smile. They are easy to pop on and take out.

Lastly, The Hyper Byte device is AMAZING. As I mentioned before, week one was probably the most painful. I had taken Tylenol to manage the pain some and it worked but I used the Hyper Byte treatment for about 15 minutes and the pain subsided. I now use Hyper Byte 20 minutes a night because how well it helps my teeth fit into the aligners. They also send you a bottle of Bright Byte along with your aligners. This stuff is awesome! I use the Bright Byte aligner foam along with Colgate Optic White and my teeth are now visibly white! I do recommend this company. If you are nervous, give them a try. If you have the same experience as I have (which I am sure you will), you will not regret it.

As far as the aligners go they are uncomfortable at the beginning of each week, as you would expect, but if you follow the directions they feel fine by the end. I do think the Hyperbyte works well to help with discomfort and moving the teeth. I feel like I don't notice a huge difference in my smile until I compare side by side photos, but I definitely notice a difference in the way my teeth fit together and that one tooth that was the most out of place is not as far back as it used to be when I have the aligners off.

I do feel like the routine combined with the brightbyte, and (free) snow whitening system have done really well to start whitening my teeth and give me better oral health in general. My fiance now complains that when he smiles next to me I make his teeth look bad with my pretty smile! And I'm only halfway through my treatment! Over all I have recommended Byte to many people so far, and will continue to do so as long as my smile is looking beautiful! I'm excited to get married next summer because my smile is no longer crooked! (Photos won't upload for whatever reason).

Keep up the great work! Also, I believe it was a deal offered in "Daily Skimm" to Skimmers that sparked my interest and I clicked. From that point on, it was all Byte, user friendly mobile app and website was my first impression and I got a good vibe. Then, the communication second touchpoint was equally good vibes and it just went on from there. Have a fantastic day and I will tell EVERYONE that I know about Byte and all of this company's awesomeness.

Misty **