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Byte makes clear plastic aligners to help customers straighten their teeth with no office visits. Certified dentists and orthodontists design treatment plans and monitor progress remotely. Patients see results in an average of two to six months. Byte offers financing options with 100% approval for both its all-day and nighttime-only aligners. Order an impression kit risk-free; if you aren’t a good candidate, Byte refunds the price.
Pros & Cons
- Short treatment plans
- 100% approval for financing
- Nighttime-only option
- Lifetime guarantee
- Not everyone is a candidate
- Nighttime aligners are pricier
Byte's costs are on the higher end, but the company approves 100% of applicants for financing. Treatment times are short, and the company guarantees results for life.
Top Byte Reviews
It’s such a easy experience! Things are moving along greatly! Everything is super easy to follow! And very smooth shifting of teeth! I love this journey and I’m so excited to see ...Read full review
Very impressed with the customer service. … I had a lot of spacing on top after getting my wisdom teeth removed and in just six months, they were close to perfect again. Thank you...Read full review
$29.95 ($95.00 regular price) as of publishing date
The impression kit includes impression trays, molding putty, putty gloves, a smile stretcher and a return shipping box with a prepaid shipping label. 100% refund if you aren’t a candidate. A dentist or orthodontist reviews each treatment plan and 3D model.
$30 as of publishing date
3-in-1 foam cleanser, whitener and breath freshener. No need to rinse or soak aligners after application. Formulated for sensitive teeth. Recommended for use two times a day during treatment. One bottle lasts about 30 days.
$699 as of publishing date
The HyperByte device uses high-frequency vibrations that may help reduce treatment time when used five minutes a day with aligners and ease discomfort associated with treatment.
$129 as of publishing date
Designed to stop teeth from moving out of place after aligner treatment. Can be worn for six months. Meant to be worn all day for first two weeks, then at night only. First set is included with treatment plan.
What is Byte?
Byte is an invisible braces company that helps correct mild to moderate teeth alignment issues, including crowding, spacing and rotation. Customers take at-home impressions, and Byte’s dentists and orthodontists prescribe and monitor a customized treatment plan — according to Byte's website, the average treatment plan is four to six months.
Byte has two plans: all-day aligners, which need to be worn 22 hours a day, and nighttime-only aligners, which have to be worn continuously for 10-plus hours daily. Each treatment plan comes with the HyperByte device, a high-frequency vibration device that may help reduce treatment time (when used five minutes a day with aligners) and ease discomfort associated with the treatment.
How much is Byte?
Byte all-day aligners cost $1,895, and night-only aligners cost $2,295. The price includes a customized treatment plan with a 3D preview of your straightened teeth, aligners, a bottle of BrightByte teeth whitener, the HyperByte device and a first set of retainers. The Byte impression kit costs $29.95 when you use a promo code; the money is refunded if doctors determine you aren’t a good candidate for treatment.
Byte also offers financing options. The BytePay payment plan is approved for 100% of customers and comes with the Byte Protection Plan, which includes five years of retainers and replacement of any lost or stolen retainers. BytePay is $82 a month for 32 months ($249 down payment) for the all-day aligners and $99 per month for 32 months ($299 down payment) for nighttime-only aligners. Other financing plans are available. Byte doesn’t accept direct payment from insurance companies; it does accept payments from health savings accounts (HSAs) and flexible spending accounts (FSAs).
- Byte impression kit: $29.95
- Byte aligners (upfront cost): $1,895 (all-day) or $2,295 (night-only)
- Byte aligners with BytePay financing: $82/month (all-day) or $99/month (night-only) with down payment (includes ByteProtection Plan)
- Byte retainers: $129 (first set free)
Byte offers discounts to former and active military and college and graduate students.
How does Byte work?
- Complete the at-home impression kit
Byte sends you an impression kit with free shipping. The kit includes trays, molding putty, gloves and a stretcher for your mouth. The kit gives you two chances to do top and bottom impressions. If you need help, you can call Byte. Once you’re finished, return the impressions using the provided box and prepaid shipping label.
- Await evaluation
Dentists and orthodontists review your impressions to determine if you are a candidate for Byte aligners. If Byte decides you aren’t, it refunds the cost of the impression kit. If you are a suitable candidate, Byte creates a 3D model of your teeth after treatment and designs a personalized treatment plan.
- Select plan
Once your treatment plan is approved, select the plan that is most convenient for you: all day or all night. Each plan comes with the HyperByte device, BrightByte whitener and a set of free retainers (post-treatment plan).
- Personal aligners: You receive a set of clear plastic aligners based on your treatment plan. Aligners are BPA-free and tear-resistant.
- HyperByte device: HyperByte is Byte’s high-frequency vibration (HFV) device that may help reduce treatment time (when used five minutes a day) and ease discomfort caused by the aligners.
- BrightByte: Use BrightByte foam to whiten your teeth, freshen your breath and clean your aligners. The first bottle is complimentary; additional single bottles cost $30.
- Complete treatment plan
Byte all-day aligners should be worn 22 hours a day, while nighttime aligners require 10 hours of continuous wear each night. Aligners should only be removed for eating and drinking. The HyperByte device should be used for five minutes each day during treatment. Aligners are switched weekly.
Byte users have access to Byte customer service seven days per week. Progress is monitored with monthly check-ins.
- Byte smile is guaranteed for life
The Byte for Life Guarantee covers additional treatment if your teeth move out of alignment after treatment. To qualify, you must confirm at least once per year that you are wearing the retainers as directed. Byte provides your first set of retainers with your treatment plan.
Does Byte take insurance?
Byte doesn’t accept direct payment from insurers, but it can help you figure out if you have coverage and provide the forms you need to file a claim. Visit the company's website to see if you qualify.
How much does Byte cost with insurance?
It depends on your particular insurance plan. If you send Byte your insurance details, it can tell you if you have coverage and how much the insurer will pay.
Will Byte make my teeth fall out?
The use of any invisible aligners is likely to make your teeth feel looser, but will not cause your teeth to fall out. Teeth are connected to your skull and jaw by bone, and the realignment will not cause them to fall out.
How long does Byte take?
Each treatment is different, but the typical Byte treatment plan takes between four and six months, according to the company's claims about initial treatment plans.
How old do you have to be to use Byte?
Byte treats clients 12 and older who have all of their adult teeth. Clients younger than 18 need parental consent.
Who owns Byte?
Byte is owned by Dentsply Sirona, a dental products manufacturer based in Charlotte, North Carolina. Dentsply Sirona acquired Byte at the end of 2020.
Does Byte fix overbite?
Eligibility for Byte treatment is determined on a case-by-case basis. Byte may be able to correct an overbite. The best way to determine if Byte aligners can help is to order an impression kit and send it back to Byte. If you aren’t a candidate, the company refunds the price.
Does Byte hurt?
You may experience some soreness the first few days after starting a new aligner.
How long does Byte take to ship?
Once your treatment plan is approved, Byte ships out your aligners. It takes a few weeks to receive the aligners after treatment is approved.
Is Byte legit?
Byte is an effective and affordable way to straighten teeth at home. Each customized treatment plan is reviewed by Byte's network of licensed dentists and orthodontists before the company ships any aligners.
Byte customers have access to Byte's customer service care team seven days a week to ask questions and for support. Progress is monitored with monthly check-ins. If you have further questions about Byte, we recommend calling the company. When you’re ready, order a risk-free impression kit to find out if you're a candidate for treatment.
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This is the best and most affordable teeth aligning company! Awesome customer service.. I’m in my 5th week and already see results. I was set to go with the company my orthodontist recommended but the cost seemed incredibly too high for me. So I did research and found Byte! I recommend it to anyone wanting to fix any type of alignment issue. Hands down.
Hi Abbey, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
Very efficient at following up with me to get me started on my new smile. Text and emails and training video helped me through the setup process. Continuing to have excellent customer service as it gets closer to my slinger arriving.
Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)
I wanted to improve the alignment of my front lower teeth because of how they had shifted from age and childbirth. I went with Byte and it 's been a seamless and customer-friendly experience. The box that came in was laid out beautifully. It had clear instructions. It was an easy process to do. The returning process was easy as well. There were email notifications about doing pick-up. It lowered any obstacles it would take for someone to figure out how to complete their impressions.
I have the night aligners that I wear for 10-plus hours. Putting them on, the first few weeks, there wasn't any discomfort. In different weeks, there would be more pressure. I change them every week and I'm wearing week 13 right now. I've taken to putting them on for several hours during the day so that it doesn't disturb my sleep at night. I feel a difference in the alignment in my bite. It has shifted. With this most recent check-in that I had to do due to issues with air bubbles being seen, I had to go back and try to find what was the best fitting alignment set. I found one that was on week six that removed the air bubbles or most of them.
Thank you for leaving this feedback! We are excited to hear the process went so well, please let us know if there is anything else we can assist with during treatment by contacting our Byte Support team at patient.byte.com or calling 877-298-3669.
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I was looking at Byte and SmileDirectClub and I ended up picking Byte because they were the cheaper option. I signed up with them and they sent me the little impression care kit. Then, a nice lady reached out to me and she answered all kinds of questions that I had. From there, I got my aligners and I've had them for some months now. The lady that I spoke with was very kind and she even listened to my kids screaming in the background the whole phone call. So, she had lots of patience.
I just ordered my next set of aligners and the process of that was really easy. I'm a very busy person. I don't have time to go to the dentist and get checked and go through the whole process of Invisalign. So, this was really very much worth it for me. Also, you don't have to pay all of it upfront. They have their payment plans. I feel like if I needed to contact them, they would be very willing to help me just based on my experience. The app reminds me when I need to switch my aligners or when I need to do whatever it is I need to do and it just keeps track. They also make a 3D model to show where you started, and then where you're supposed to be. That's really nice too. Then, you take your progress pictures. I love my results now that I've been using it for a couple of months. I've recommended several people to do it because I don't have any bad things about it.
Hi Adrianna, we are thrilled to hear you made the right choice by going with Byte! Our #1 goal is to make sure that our customers have an enjoyable experience through every part of the process from start to finish. We hope to keep the rest of the treatment positive. We're standing by for support if you have any other questions or concerns our team can be reached at patient.byte.com/support or give us a call at 877-298-3669.
I thought doing the molding was gonna be difficult but it was easy. I went with the night aligners and I like that I only have to wear them at night. The dentist was trying to do braces and Invisalign, and with the Invisalign, I have no choice but to do 22 hours a day. So, I was gonna do six months of braces and then another nine months of Invisalign. And with Byte, it's only gonna take me 26 weeks to get my teeth fixed. So, this is something that I've put a lot of thought into. I’m in Week Four of my aligners and in that one tooth that I want fixed, I can floss that tooth now. My teeth are not as crowded as it was.
The rep was texting me and offered me multiple forms of a payment plan. She told me there was so many ways to go. My dental insurance does not cover online aligners because they all want you to go through your dentist to do all of this stuff. So, I am paying all out of pocket for Byte. But I like that Byte has a 500 which is low. I loved that. 500 is very decent and a low enough credit score to help people get approved for getting their teeth fixed, and that is great.
Hi Tracy, thank you so much for this amazing feedback! Here at Byte we want to make the experience an easy and smooth process while providing optimal support. We are so excited, please feel free to reach out if you have any questions or concerns our team can always be reached at patient.byte.com/support or phone line 877-298-3669.
I went to SmileDirectClub and I found their process to be really confusing. I then tried Byte just to see what the heck and I ended up qualifying and getting my impression kit. The impression kit was really easy. They give you a step-by-step direction and you just put the little putty together, put in the little things, and put it in your mouth. It was nothing too complicated. It was easy to follow and it was really fast.
I'm on the nighttime routine. I just wear the aligners for 10 hours every night and I change them out every week. With my plan specifically, I have to go through 19 weeks. I'm about halfway through right now-ish. I brush my little aligners. Byte gives you a little whitening and cleaning foam you can put in them and then you just wear them. Usually, on the first night, because it's of the new set, they're pretty tight on your teeth. It's not uncomfortable. It's just different because it's like having something really tight on your teeth when you're not used to having something like that. But after the second or third day, your teeth are already fitting in them really well because they're shifting your teeth every week. It hasn't been bad for me. Braces are worse.
Byte is easy and painless. The customer service care team that you work with in the beginning is really nice and knowledgeable. They walked me through the whole process. There is comfort and ease in the whole process and getting to do it at home rather than having to constantly go to the orthodontist and having to worry about braces. Byte is just way more independent.
The first part of my process shifted my top teeth and the second part of my process is working more on my bottom, which is where the majority of my bite needed to be fixed. I've only been two or three weeks into my bottom bite. I've seen a shift and this is over a 19-week process. It is really slow but you'll be able to see the results. Plus the little tracker that you can look at and go from zero to the full. However many weeks you have to do it for is really fun to follow. It's pretty accurate with where your teeth are shifting in what week you are. It's like a 3D model thing to look through.
Thank you for making the right choice! We are so thrilled to hear this. At Byte we are constantly working to make sure each step of the process is easy and convenient. If you have any questions or concerns moving forward please reach out to Byte Support by submitting a support request at patient.byte.com or calling 877-298-3669.
Byte has been really good for me so far. I'm on step 12 now. They had to help me out because I had to redo my impressions. When I first started, I was supposed to be 29 on the top, and 24 on the bottom. Now I'm 19 on both because I had to redo my impressions. They didn't like the way they were looking, so they sent me new stuff to do the impressions again and got me back on track again and didn't charge me extra. I was supposed to end in March but now I'm supposed to end in May. But so far, I’m pleased. My oldest daughter just got started with Byte. She liked the way my teeth was looking after doing them. She did her impressions Sunday night and I mailed them for her on Monday.
I wanted to get my teeth straighter. My bottom teeth were so crooked and it was hard to keep them clean. Since I've started trying to straighten them, they're straighter now. It's easier to brush and floss them and keep them clean. I like the contract that I have with Byte. I got it where it automatically does the payments for me. I had a little issue with trying to get my card switched over but it wasn't Byte’s fault. I paid twice the $49. So this last month, they just reduced my payment to $25. They made it right for me.
Hello Tammy, thank you so much for sharing this positive feedback! At times, even with traditional orthodontic appliances such as metal braces, it is necessary to adjust the treatment plan. This is because everyone's anatomy is different, and some teeth with not always move as predicted. These adjustments are very normal, whether you’re undergoing treatment chairside or remotely! To cover our customers for unexpected outcomes, Byte is proud to offer our Aligner Guarantee; which will always provide additional aligners at no charge to help the customer achieve the projected final smile.
Please feel free to reach out if there are any questions or concerns we are always happy to help!
My refund was posted to my HSA account today, 5/29/2023.
Please just go to a dentist office where you can get the customer service needed for such a big investment. I am still waiting for a refund 5 1/2 weeks after cancelling the order before it was even manufactured. I went through the impressions and was setup to have a phone meeting on April 14th with a representative. I stated in my email to the customer service department that I wanted daytime trays. The rep that I had the call with took my HSA card number and processed the charge $2748. My confirmation email the same day and it was for night trays which were $400 more. I immediately contacted Byte via email, text, and a support link to leave a message. No one got back to me to let me know that my order was corrected and that I was refunded the overcharge.
Text again on Monday the 17th asking for a confirmation that my order has been corrected and "Jamie" stated that he was working on and that he had submitted a refund and would reach out once everything had been corrected. The following Monday, April 24th, I asked for the status. He replied "Oh my gosh, I'm sorry. I will reach out to them right now and see where everything is at". Four days later I still had not received a reply and it had been 13 days since I had reached out to fix the problem. I sent a text, email and tried to call. I stated in my text that I no longer had faith in the company to provide me with the service I had paid for and requested a full refund as my order was never confirmed correctly. No reply.
On Friday, April 28th, I sent another text and asked why no one will return any of my messages and he actually responded with "Sorry. I sent this over as a tech ticket. The refund was approved on the 17th. I am not sure why it hasn't shown up on your end as of yet" and I sent pictures of my account to prove that I still had not received it. NO REPLY. Monday, May 1st - another text. No reply. Wednesday, May 3rd, another text. My phone number is now on a "do not accept" black list because I no longer receive a menu of items to choose from but goes directly to "extention 0489 is not available". I have left dozens of messages with no return call. I called from my husband's phone, at the menu I chose that I was not a customer but had questions for customer service. I was told that there was a 10 minute wait. 45 minutes later and it is now 7pm when they close and still no answer. I left a message. Still no return reply.
I have submitted a complaint with the BBB as well. The representative finally answered my text with "the tech team is saying that you should have the refund in the next few days". I thanked him. Friday, May 5th, still no refund. Text again and was sent a screen shot saying 15 days in Refunded, 35 Days in Closed/100% complete. With an answer to call my HSA provider. I did that and was told that nothing has been submitted. I text Jamie again yesterday, May 22nd, still no refund. May 23rd, 5 1/2 weeks later, and I still have not received a refund. No answers from anyone. IF the company processed a refund, it was not to my account.
Thank you for sharing this feedback. For starters, we are sorry to hear about this experience and can understand your frustrations. Please note, we are always looking for ways to improve our customer experience.
When it comes to selecting the treatment plan this is done by the customer when signing up for their impression kit. We can always make the corrections to day or night when it comes to purchasing the aligners. However, the email sent to our Customer Support Team must have not made it to the assigned Byte Advisor who assists in ordering the treatment for each customer. We will be happy to look further into the refund status and provide any available updates. Please reach out to us at email@example.com.
Byte is the worst product and company ever. It’s all lies. They tell you 3 months but I am 3 aligner sets, all terrible quality by the way, in and still no results. Actually, my teeth have gotten worst and I now have bone protruding from the bottom of my jaw. Customer service is awful. Stay away at all costs.
Thank you for leaving this feedback we understand your frustration and work our best to improve on our customer experience. We will be happy to explain more about our guarantees and treatment information. For starters, everyone's dental anatomy is different and each customer may always reflect results at different rates. We have an amazing Clinical Support Team who is available to every customer during the course of treatment to guide and provide instruction if the treatment is not progressing as anticipated. This simply may mean extending the wear in some aligner sets to ensure an adequate fit of the aligners and proper pressure is being applied to achieve the best results. If these techniques do not work Byte covers customers under an Aloigner Guarantee for free adjustment aligners based on the current stage of alignment to ensure we get customers back on track to their best ens results.
We will be happy to look further into this concern and offer further support. When it comes to reaching out for support we have multiple avenues to be reached and can guarantee a response under 24 hours. One outreach technique will be via live chat which is found in our app or our direct Byte website. Next, we can always be reached by email by submitting a support request form via this link here: patient.byte.com/support. Lastly, for immediate assistance, our team can also be reached at phone line 877-298-3669.
The impression kit and starting the process went great. The experience with Byte has been good so far. I’m a quarter of the way through.
Hi Brittany, thank you so much for this amazing feedback! Here at Byte we want to make the expereince an easy and smooth process while providing optimal support. We are so excited for you, please feel free to reach out if you have any questions or concerns.
Everybody was super friendly, and everything came through a text message. The reps checked in regularly while I was ordering, then I check in monthly now. I haven't had any questions because I've had no issues with the aligners. Everything fits great. They're comfortable and I haven't spoken to anyone since I started wearing them aside from my check-in pictures, which I haven't received anything back. So, I'm assuming everything looks good.
The only thing is that Byte only gives half, then they have to resend the other half out. I don't know why they wouldn't send all of them. Other than that, I'm five weeks in, and so far, the experience has been super easy. It's just 10 hours a night and swap them out every once in a while. There is mild teeth pain, which is to be expected. I have no complaints. Everything was a lot faster than expected, and everything has been great so far.
The customer service has been good so far. When we were first starting, the reps were really helpful with getting the process going. I wanted to straighten up my teeth because I had braces when I was really young and I never wore my retainers. Byte said it would take 17 weeks for the top and 10 weeks for the bottom, and it's been a do-it-yourself process.
Byte Company Information
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- 3435 Ocean Park Blvd., #107-252
- Santa Monica
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