Byte

Byte

 3.0/5 (91 reviews)
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About Byte

Byte makes clear plastic aligners to help customers straighten their teeth with no office visits. Certified dentists and orthodontists design treatment plans and monitor progress remotely. Patients see results in an average of two to six months. Byte offers financing options with 100% approval for both its all-day and nighttime-only aligners. Order an impression kit risk-free; if you aren’t a good candidate, Byte refunds the price.

Pros & Cons

Pros

  • Short treatment plans
  • 100% approval for financing
  • Nighttime-only option
  • Lifetime guarantee

Cons

  • Not everyone is a candidate
  • Nighttime aligners are pricier

Bottom Line

Byte's costs are on the higher end, but the company approves 100% of applicants for financing. Treatment times are short, and the company guarantees results for life.

Byte Reviews

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Page 5 Reviews 435 - 635
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 18, 2021

This entire process has been so easy. Everything is done online (except the teeth molds of course which are done by you in your home) and the customer service has been great! I’ve had no issues and everything has been as they stated. Highly recommend Byte!

Byte response

Love this Whitney! Our team is here for our Byte fam every step of the way, so do not hesitate to reach out. We are so excited for you :)

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Aug. 18, 2021

The process of getting the aligners and HyperByte was very user friendly and the aligners came very timely. I am in week 10 of aligners. Customer service is responsive and I am currently working with them to review my treatment to ensure I am progressing in alignment with the treatment plan.

Byte response

Yay Lori! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 18, 2021

Great service, amazing results and I feel like I got the most value for choosing Byte with their lifetime guarantee. I am happy with my decision and don’t regret a thing. It was worth every penny! I recommend Byte to anyone looking for a new smile and to boost their confidence like never before.

Byte response

Thank you, Inari! We are so happy to hear this and are so excited for your journey :) Have you heard about our referral program yet? Head over to https://www.byteme.com/pages/refer to see how you can get $100 for referring your friends and family!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 18, 2021

I’m on week 7. So far I see small improvement. Can’t wait for the results at the end. Awesome customer service. Definitely would recommend. I like using the Hyperbyte because it eases the comfort while wearing my aligners. The Brightbyte whitener and cleaner is great. It keeps my aligners and my teeth clean and fresh.

Byte response

This is incredible Jennifer! We love to see every customer's amazing new whiter and brighter smile. BrightByte is a game changer :) Thanks for the great review!

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Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Aug. 18, 2021

I'm 3 and a half months into my treatment and still only on my 6th aligner because of how inept this company is. A couple months ago, I left my 5th aligner at a winery when I was on a trip two and a half hours away from home. I ordered a new pair through the company and they took almost a month to arrive, and they were the wrong pair. I got in contact with customer service multiple times, saying that they needed to send a new pair and that the pair I sent was defective, and they just kept requesting more information and pictures and finally just stopped responding altogether. I bit the bullet and drove 5 hours round trip to recover my original aligners, hoping that I would just continue on and never have to deal with customer service again.

A couple week later, it's time for me to move on to my week 7 aligners, and lo and behold: They never even sent them!! They were missing from the original shipment box. So I rang them up once again, and after following up multiple times with no response, they were finally shipped out almost a month later. They just arrived today, and they sent the week 1 aligners by mistake instead of the week 7!!! I called them up again and they said it would be another 3-4 weeks to manufacture them and send out a new pair. At this point I was fed up, and requested a refund. They said for my safety, they can't offer a refund (whatever that means). I'm so sick and tired of this company. If you are looking at straightening your teeth, PLEASE do yourself a favor and spend the extra money on Invisalign. The results that Byte provides are medically questionable and I wish I had done more research on this company before ordering.

Byte response

Hi Christian- thank you so much for taking the time to share this valuable and in-depth feedback with our team. Our goal here at Byte is to have every customer supported from start to finish. We want to get your concerns addressed as soon as possible. Due to a higher than normal volume we understand that our response time has been less than ideal. We appreciate your patience and apologize for any delays. Rest assured, we are staffing up and our team is working hard to help each and every customer. Please give us a call at 877-298-3669 and our team would be happy to assist and provide prompt next steps :) We appreciate your patience!

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 17, 2021

The whole experience has been seamless and easy. The turnaround time was a lot faster than I expected, and the retainers arrived in perfect condition. I am on the third tray and can already see my teeth changing. I can’t wait to see what happens in a few months!

Byte response

This is amazing! Our goal is to have every one of our customers supported from the start to their last step. We are so excited for you :) Thank you for the awesome review, Jennifer.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 17, 2021

I was intimidated at first. After the first few weeks, the groove of adjustment set in. Cleaning was a breeze. Very little discomfort. I love how my smile looks now. Reasonably priced and much lower than my dentist office. I got reviewed by a real doctor and gave a 3D view of how my teeth will be changed over time.

Byte response

This is incredible Courtney! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Aug. 17, 2021

Happy with overall experience so far with Byte. The process has been relatively simple. It is hard to tell effectiveness as I am only on the fourth aligner and early in my treatment. One thing they could improve is response time to emails and messages.

Byte response

Hi Alicia- Thank you so much for sharing this thoughtful feedback with our team. Due to a higher than normal volume we understand that our response time has been less than ideal. We appreciate your patience and apologize for any delays. Rest assured, we are staffing up and our team is working hard to help each and every customer. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Aug. 17, 2021

My experience had been pretty good. I had a few hiccups in my progress but Byte customer service figured it out and were able to ship out my new aligners so that I could finish my progress. Byte has become very popular so sometimes it takes a few days to hear back, but they always do get back with you.

Byte response

Hi Madelyn! Thank you for this review and for sharing this great feedback. We are constantly working to improve every customer's experiences so if you ever have any questions or concerns do not hesitate to reach out.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 17, 2021

Had a great experience with Byte, super fast and accurate. Really appreciated help from customer service through the process, and the price is great too. Thanks for getting my smile back, and helping me keep it forever. Highly recommend to anyone looking to try at home services.

Byte response

Yes, Joshua! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Aug. 14, 2021

I’m only on my third week of my Byte journey, but so far I’m seeing small improvements each week! I love how simple the process is once you get set up. I do think Byte should be more realistic when showing people how to use the aligners. Their models have perfect teeth, so they aren’t much help when demonstrating how to do the impressions. If my teeth looked like theirs, then I wouldn’t need Byte. Please use more people who actually need their teeth aligned. Overall, my experience has been positive and customer service is pretty great! I recommend Byte to anyone who wants to straighten their teeth fairly quickly for an affordable price!

Byte response

Hi Ana! Thank you for this review and for sharing this great feedback. We are constantly working to improve every customer's experience so if you ever have any questions or concerns do not hesitate to reach out. We are so excited for your journey :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 13, 2021

One week in and I can start to see a difference in the bottom already. I can not wait to see the finished results. So far this has been a very easy process and very speedy. I can't believe 1 only need 11 weeks

Byte response

Woohoo that is amazing, we are so excited for you! Our team is here to make your time with Byte as smooth, stress-free, and fun as possible, so we are here for you from start to finish. Thank you, Debbi! :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 13, 2021

I am almost halfway on my treatment and I can already see the difference. So happy! Everything went smooth, the staff is nice and answered quickly to my questions. I can’t wait to see the results in the next few weeks!

Byte response

This is incredible Sabrine! It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 13, 2021

Literally, clear! Nobody has noticed the aligners while I use them, huge plus. The support was highly exceptional during my impressions and purchase. I did not feel coerced or guilty for either plan. They arrived weeks before estimated and having installment options was very helpful. Don't overthink it, do it & you will not regret the experience, and most of the all the results!

Byte response

The magic of clear aligners! Thank you for sharing this awesome review Cory. We are so excited for you and your journey :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 11, 2021

I love how nice everybody that I’ve talked to is. My smile is getting better every single day. It’s such an easy process and if I have any questions I know I will always get an answer from the Byte Team. I am so happy I went with Byte!

Byte response

Thanks so much for the review, we really appreciate you taking the time to write in. Our team truly cares about getting you your dream smile and we want to make sure we are doing everything we can to get you those results. Any time you have a question or just want clarification, our team is here for you!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 11, 2021

So far, my Byte experience has been amazing! I've had two sets of braces already, so I was very skeptical of aligners, but so far this has been the best treatment I have received. The instructions are very easy to follow and the packaging is amazing! It gives credibility that the program I chose is out to make this experience amazing!

Byte response

We do what we can to provide you with an experience that works best for your lifestyle and needs. We want to make sure this process is as easy, and stress-free as possible so we are happy to hear that your Byte journey has been convenient for you. Thank you for your review! We cannot wait to see your complete smile transformation!

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Aug. 11, 2021

Takes x4 longer than Byte specialist prognosticators. Reps were very communicative in the beginning when I was thinking to join the program or not but now have to wait for several days with multiple follow ups to get byte specialist advice about next step.

Byte response

Hi there. During all orthodontic treatment, it is common to have to make adjustments to a treatment plan as some teeth can be a little more stubborn than others and need more time than anticipated to fully move into place. We are sorry to hear you've been unable to connect with our team. We definitely want to make sure all your questions and concerns are being addressed. For the quickest response, please reach out via phone call at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Aug. 11, 2021

I’ve seen great results in first half of treatment. Bright Byte is the best! First set of aligners on second half of training doesn’t fit and having difficulty getting someone to reach out to me. Hope this isn’t a pattern and I can resolve this issue. I’ve never experienced pain or discomfort.

Byte response

Hi Desmond. We are so happy to hear that things have been going well and that you're loving the BrightByte. We cannot wait to see your new brighter, whiter smile :) We want to make sure you are being taken care of and that your aligners are fitting properly. For the quickest assistance, please give our team a call at 877-298-3669, or you can even send us a message on Facebook and we'll make sure a Byte team member is helping you!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 11, 2021

Need to get some new have Adjustments made to my top teeth and a retainer for my bottom. Spacing in my top teeth are not closed. My bottom teeth are complete and I also need to get my retainer for my bottom teeth.

Byte response

Hi there. Thanks for writing in. Our team is here to help you every step of the way. Please give us a call at 877-298-3669 or send us an email at support@byteme.com and we'll make sure you're being taken care of :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 10, 2021

I am six weeks into my Byte treatment and I am LOVING the progress! I’ve been wanting to try invisible aligners for years, but wasn’t sure. I am so glad I decided to use Byte! The customer service has been excellent! All questions are answered in a very timely manner. There are people at Byte to walk you through every step of the treatment plan, from ordering the impression kit to using the aligners. My teeth have already moved so much and I’m only halfway through my plan. The Byte pay is very easy and I am super pleased! I’ve already recommended Byte to all my friends! I cannot wait to see my new smile in a few short weeks!!

Byte response

Hi Georgia! Our team is here for you every step of the way. We know that going through a smile transformation journey is a big deal and we want to make sure you feel comfortable throughout the entire experience. We are so glad to hear our customer care team has been able to help you out and provide you with such a positive experience. We are also so happy that you are loving the results you're seeing. Thanks so much for the review!

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Rated with 1 star
Verified Reviewer
Original review: Aug. 10, 2021

I bought Byte, in large part, because they offered a warranty for full protection with a "Smile guaranteed for life" promise. This gave me confidence in the product and supported my decision in taking a chance on a product that my dentist said "may not be as good as competitors." I should have listened. I bought this product for a problem with my two front teeth that was not solved by the treatment, and then I wrote the customer service team to explain that I would like another set of aligners to solve my problem.

They then asked me for a picture of all my old aligners, which I obviously didn't have because I am a normal person who doesn't want ten nasty used aligners to take up space in my one bedroom apartment, and send me this frustrating email: "Through these guarantees, so long as you have worn the aligners as prescribed and complied with treatment guidelines, the cost of any additional treatment to achieve the end results is 100% covered. However, there are conditions on page 8 of your silver Byte booklet. In your case, these requirements were unfortunately not met - this voids the Satisfaction Guarantee." Then they explained that I could try again for $899. Really? I find this to be an unethical out to a promise that many people rely on for their purchase. If you buy this product, you should assume that they will not honor their guarantee.

Byte response

Hi, we are sorry to hear that you have had a less than amazing experience. Our goal is to get you to your dream smile in the quickest, safest way possible. We would be happy to provide clarification regarding your guarantee. Our Aligner Guarantee states that if at the end of your plan, having followed all of the guidelines, you aren't happy, our team can re-evaluate your results. If approved we can provide additional treatment at no cost to you, to get you to the results we promised. If those guidelines were not followed there would be a fee associated with reentering treatment. It is vital to not throw any aligners away throughout treatment as there may be times when it is necessary to backtrack to previous aligners. With every case being different, this is sometimes the necessary and safest path to ensure we get you to those projected results. We'd be happy to discuss this further and provide you with any needed assistance. Please reach out at support@byteme.com or by phone at 877-298-3669 during normal business hours MST Monday-Sunday.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 10, 2021

I love Byte! I was sad because the first set of treatment were not fitting me at all but they quickly sent me back another impression kit and had new aligners out to me within like 3 weeks and these are all fitting perfectly and I'm halfway done! Excited to finish!

Byte response

Hi there. We are so happy to hear our team was able to get this resolved for you. We are always here to support you every step of the way. If you ever have any questions, please do not hesitate to give us a call or shoot us an email. Our team is standing by to help :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 10, 2021

I am Loving my results so far. Price is great, and I love how they will adjust your plan if you have any concerns. Customer support is always friendly and ready to answer any questions. My only suggestion is calling usually gets a faster response than emails.

Byte response

We are so happy to be on this smile transformation journey with you. Our team is dedicated to giving you your dream smile, and we're so happy that you are loving your results. If you have any questions as you're getting to the end of your treatment, please don't hesitate to send us an email or give us a call. We're always here to help :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 10, 2021

Easy program! I changed my aligners every Sunday night if they felt good. I would extend my time if necessary until my teeth were more comfortable. I used my Hyperbyte 99 percent of the time! It's great to help get a great fit!

Byte response

Hi Cindy! This is amazing to hear and exactly the right process to follow. Sometimes each aligner may need a little longer to fully let your teeth adjust. If you ever have any questions or want our team to check the fit to make sure things are progressing in the right direction, please feel free to give us a call at 877-298-3669 or send us an email at support@byteme.com :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 10, 2021

I have started my 16 week Byte program and have been using Byte now for around 9 weeks and have really been enjoying and loving the results! Can't wait for my teeth to finally be straight and whitened! Thank you, BYTE!!!

Byte response

We are thrilled to hear you are seeing a noticeable change in your smile already. As you're getting to the final steps of your treatment, our team is here for you! Let us know if you have any questions. We can't wait to see your results :)

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Aug. 10, 2021

Great so far! Not as bad as I thought for pain with switching each week. The first few weeks are the worst and then from there they only hurt the nights that I switch. I have also gotten very lazy with cleaning them after each meal so they get quite gross when I go to brush them at the end of the day. Is there anything that could help soak them for 30 min or so before bed or in the morning?

Byte response

Hi Bailey. Thanks so much for the review. We are so happy to hear that things are going well so far! :) Our BrightByte foam is a great cleaning option as it acts as a 3-in-1 teeth whitener, aligner cleanser, and breath freshener! We also always recommend rinsing the aligners under cool water each time they are taken out. If you have any questions, or for more information, please shoot us an email at support@byteme.com or give us a call at 877-298-3669!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 10, 2021

Byte system is easy and mindless. Just follow the plan and before you know it you're almost done. The retainers fit well and haven't had to file many due to sharp edges. Overall, love the product and how easy the system is.

Byte response

Our customer care team is here for you every step of the way. We are dedicated to making your Byte journey as easy and seamless as possible. If you ever have any questions or concerns just let us know, we've got your back :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 10, 2021

This has been a good experience and a good opportunity to fix my teeth. Thank you guys so much for providing me with knowledge to get this together. I really wish more people would do this. I will recommend it to anybody.

Byte response

Our team is always here to help and make sure you feel comfortable every step of the way. We are happy to hear that your Byte experience has been so positive so far. We cannot wait to see your complete smile transformation :)

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Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: Aug. 10, 2021

I needed to re-order my cleaning spray, so I wrote in 2 weeks ago. They just now emailed me back and said I had to fill out THREE reviews online to get a new cleaning spray. So this is my reviews:

- lazy
- annoying

- mediocre

There's a very good chance Invisalign, Candid, and Smile Direct all create a MUCH better user experience. Buyer beware.

Byte response

Hi there. We are sorry to hear you have not heard back from our team. Let's get this figured out for you. For the quickest response, please reach out via phone call at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 10, 2021

Starting from getting the impressions to the treatment, everything happened conveniently from my home. I'm surprised by the accuracy of the aligners. I'm in my third week now. The first three days were painful as it takes some time to get accustomed to the pressure on the teeth. But after that, the treatment has been going on smoothly. The BrightByte helps to avoid brushing the aligners Every time you use it. You can just pop in the aligners right after pumping one pump of Brightbyte on the aligners and that's awesome. I'm looking forward to how the treatment ends in 14 more weeks!

Byte response

Hi there. Thanks so much for sharing about your Byte experience so far. A little discomfort is completely normal during the first couple of days in a new set of aligners, but we are happy to hear that you got more comfortable and that things are going well. From start to finish, our team is here to guide and support you throughout treatment. If you have any questions, concerns, or just want someone to hype up your new brighter and whiter smile give us a call or shoot us an email and our team will take care of you!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 9, 2021

As I've gotten older, my teeth began to crowd. Byte is a great solution! I am 4 trays in and can't believe the difference already. My only regret is that I should have gone for the nighttime aligners...I miss leisurely coffee in the morning.

Byte response

Hi there. Thanks so much for writing in. Our team is here for you if you have any questions or concerns about your treatment plan. Simply give us a call at 877-298-3669 and a Byte team member will take care of you! :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 9, 2021

I am so pleased with my results! I am down to my last few weeks of aligners and feeling so confident with my smile! I have really been happy with the convenience of the night aligner treatment, vs. all day wear. I had metal braces when I was a teenager and was slack about wearing my retainers, so I had some shifting. Byte made the impression-treatment plan-aligner process such a breeze! Highly recommend!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Aug. 9, 2021

I'm almost 10 weeks in and I definitely notice changes to my teeth. I feel a lot more confident and the process is very easy. Not 5 stars only because some of the mouthguards protrude a bit and scrape the inside of my lip or cheeks, hard to cut around. But nothing serious and a very mild price to pay for the cost and results. Very pleased.

Byte response

We are thrilled to hear you are already seeing results just three weeks in! That's awesome! Our team is here to support you every step of the way. If you have some questions about your aligner fit please give us a call at 877-298-3669. We want to make sure you feel comfortable throughout every step :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 9, 2021

So far I'm very pleased with my results with Byte. I just finished my 9 week treatment on my upper teeth. Still another 11 weeks for my bottom but my teeth are the straightest that they've ever been. My confidence has grown a lot. I highly recommend it.

Byte response

Hi, thank you for the awesome review. It makes us so happy to hear that you are starting to love your smile again, we are so grateful to be a part of this journey with you! From start to finish we do what we can to provide the best experience. We cannot wait to see those final results, you'll be showing off that new smile in no time! :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 8, 2021

This has been an easy experience from the beginning. I have been amazed at the progress I have seen and I'm only halfway through the 31 week program I am on. It is painful the first day of each week, but it's not near the pain I had when I had braces. I have been pleasantly surprised with this experience!

Byte response

We are so happy to hear this! Thank you so much for your review, and we can't wait to get you to that last step!

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Rated with 3 stars
Verified Reviewer
Original review: Aug. 8, 2021

I was initially impressed with their customer service. The communication was terrific and the product is high quality. My teeth were moving well and I was very pleased. On week ten or so they asked for a review, which I gladly provided. At the time I gave them 5 stars, because I didn't realize all they wanted was that review. On week 13 I sent an email for my next set of aligners as instructed. I heard nothing back until week 15 (the final set of aligners in my possession) when they told me I was on week 13 and needed to send them photos of my teeth and confirm the mailing address. I did so. That was over a month ago. No response back. No second wave of aligners. My bottom teeth, which did finish treatment aren't perfectly straight. No automated way to report a problem or request aligners. My teeth are straighter and they did have great customer service until they got the review they wanted, so I can't knock them down too many stars.

The way their site it set up it's obvious they care more about new customers than existing ones. What that should have told me is they are the sort of company to think "we already have the old customers' money, why should we continue to care about them?" They know I'm already committed. Their support response as always is they will respond in 5-7 business days. They do not if the past two times I've tried contacting them is any indication.

Byte response

Hi there, thank you for your feedback. If you haven't heard back from our team, we will want to get you connected as soon as possible. DM us on Facebook or give us a call at 877-298-3669 and we'd be happy to help!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 8, 2021

This is a great product. No embarrassing metal at Forty years old. Easy to follow directions. Most important you don't have to constantly have to miss work for appointments that last forever. The price is great and they come with a lifetime warranty. No stains from the glue that normal braces leave either.

Byte response

We are so happy to hear about your experience! Thank you so much for your review!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Aug. 7, 2021

When you are in immediate need of assistance, the customer support team is always there with the utmost positivity and sense of urgency. The wait times to talk to a representative are usually well under than 5 minutes, and you are often greeted by an agent with admirable professionalism.

Byte response

Our Care team does just that - we CARE! We work hard to make sure every customer feels supported throughout their journey. Thank you for your review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 7, 2021

Updated on 09/02/2021: On 5th week and it’s going great so far! I remember to use my Hyperbyte everyday. I can feel it working. My teeth are so white! I’m really happy with this purchase and how easy everything has been this far.

Original Review: I’m in week 2 of my Byte aligners, so far so good, I was so nervous at first but now it’s like they are a part of me. I’m so happy I chose byte to help with the few imperfections I have with my smile.

Byte response

This is so exciting! You'll be strutting that new smile in no time ;)

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Aug. 6, 2021

Thank you, Byte guys for that great opportunity that you offer. My teeth become more straight day by day, set by set!! This is what I always wanted!! Healthy, white and straight smile!! First, I wasn’t sure if it’s going to work, but now I see the difference and great results!!

Byte response

This is incredible! We are so excited for your new, brighter smile :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 6, 2021

I have absolutely loved Byte thus far! It has been an incredible experience. I have received my first 15 aligners, and everything has gone very well! They have answered all of my questions, and have stayed in touch throughout my treatment.

Byte response

We are so happy to hear about your experience so far! Our team is here for you every step of the way, so feel free to reach out with any questions!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 6, 2021

So far, I have been incredibly impressed by the Byte system, the customer service, and the process. I chose the at-night aligners because I wanted to have ease of use and as a busy mom, I knew it would be the best opportunity for me to get the straight teeth I've wanted for years. The customer service team has been very helpful, allowing me to submit photos of my progress and helping me to make adjustments along the way to keep my teeth moving at the appropriate pace. The aligners are comfortable, the Bright Byte keeps them fresh and clean, and I cannot wait to get to the end of my treatment to see the results. I have recommended this to all of my friends, and would highly encourage you to get Byte if you are on the fence.

Byte response

Yes! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

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Rated with 1 star
Verified Reviewer
Original review: Aug. 6, 2021

I did EXTENSIVE research on at home braces options last year and decided to go with Byte over any of the others because I didn’t have a severe case and thought this product could help me the quickest. After a full year I can honestly write a review and am saying DO NOT BUY THIS PRODUCT. I wore my aligners EXACTLY as prescribed and not only did my teeth not achieve the straight bite I was hoping for, my actual bite is now negatively impacted and worse than it was before!! My dentist took before and after X-rays and confirmed this.

I contacted the company asking for my money back as it not only didn’t work, it made my teeth and overall bite WORSE than before I started!!!! They said they do not give money back but will continue to send me more aligners. What good is that if each tray made my teeth and bite worse off? SAVE YOUR MONEY. Do not spend the $2300 on this product, like I did, to now have to be in a position to need real dental intervention and have to pay for that too.

Byte response

Hi, we are sorry to hear that you have not seen progress yet. It is important to us to get you to your dream smile, so if you haven't been seeing improvement, let's get you in contact with the Byte Certified Care team. This team can check on your progress, the fit of your aligners, and provide you with the best next steps to get you to your projected results. You can reach our team via email at support@byteme.com or by phone at 877-298-3669 during normal business hours MST Monday-Sunday.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 5, 2021

Byte has given me my confidence back! I would never smile because of my insecurities and now, thanks to my individual treatment plan, I can’t stop! I am thankful to my care team for their utmost patience and attentiveness. I definitely recommend byte over braces any day!

Byte response

Hi, thank you for the awesome review. It makes us so happy to hear that you are starting to love your smile again, we are so grateful to be a part of this journey with you! From start to finish we do what we can to provide the best experience. We cannot wait to see those final results, you'll be showing off that new smile in no time! :)

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Aug. 5, 2021

I did my research on all the major teeth straightening companies (i.e. Smile Direct Club, Byte, Candid, and Invisalign) and I decided to go with Byte based on price, reviews, treatment length, credentials, and lifetime smile guarantee. I'm on week 13 of 21 and I am overall happy with my experience thus far. Customer service has been great. I found it best to call when I need support because email takes a while for them to respond and I can never get connected to anyone via the online chat. The aligners are comfortable and well-made. I only had some mild pain during my first week, but nothing more since. My only complaint with Byte is that the aligner's case they provide is really hard to open, so I bought a different one off Amazon. I also wish they had an app instead of having to go to their website to do everything.

Byte response

Hi Amber! Thank you so much for this amazing review and for sharing a little bit about your Byte experience so far. We are so happy to be on this smile transformation journey with you and we're thrilled to hear you are loving your results so far. As you are getting to the final weeks of your treatment, our Byte team is here to answer any questions or concerns you have. Even if you just want someone to hype up your amazing new smile, we've got you covered! Simply give us a call or shoot us an email and a Byte team member will take care of you :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 5, 2021

I am honestly amazed at my progress so far, I am on week 5 and am blown away at how my teeth look. I had some crowding and spacing and the spacing is almost completely closed. I would recommend this to my friends and family.

Byte response

WOOHOO, week 5!! We are so happy to hear you are already seeing noticeable results in your journey :) We cannot wait to see the final results. Any time you have a question, please feel free to give us a call or shoot us an email and our customer care team will make sure you're taken care of!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 4, 2021

Fast and effective, my teeth look much better now minus one that needs a little more time but the retainers are helping with that. The Hyperbyte was a game changer for me with any lingering pain and fitting on new aligners and retainers, gives it the edge over others.

Byte response

We are dedicated to getting you the smile of your dreams as quickly and safely as possible and we are so happy to hear that you are seeing the results. As you go throughout treatment our team is here for you. Let us know if you have any questions and thanks so much for the review :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 4, 2021

I just began my 11th set of Byte aligners, and I’m so excited about the results I’m seeing! I have had crowding issues with my teeth, which have progressively worse over the past 5 years, since I was about 18. It’s harder to see from the front, but I took comparison photos from below, and I was shocked at the difference! I would recommend Byte nighttime aligners to anyone looking to straighten their teeth, especially as an adult, because it works conveniently into my lifestyle, Byte customer service is incredible, and the process seems to be working really well.

Byte response

We are so happy to be on this smile transformation journey with you. Our team is dedicated to giving you your dream smile, and we're so happy that you are loving your results. If you have any questions as you're getting to the end of your treatment, please don't hesitate to send us an email or give us a call. We're always here to help :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 4, 2021

My Byte experience was great, customer is always so nice and helpful. Every time I call with a question they are always very quick to help me and give me the information I need. I am very excited to get my kit and start my journey with byte.

Byte response

It is so important to us that our customers feel supported and comfortable throughout every step of their Byte journey. We are so happy to hear that our team was able to provide that experience to you. We can't wait to see your smile transformation, thanks so much for writing in! :)

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Aug. 4, 2021

Overall my experience has been positive. The aligners have largely worked, but when the first batch of aligners were done, my teeth weren't quite where they were supposed to be. I got sent another impression kit, and was shipped another 8 weeks of aligners. Not the greatest, but not the worst.

Byte response

Hi Garrett. Thanks so much for writing in and sharing your experience. We are always looking for ways to improve and appreciate the feedback. Throughout your Byte journey, our team is here for you. Our goal is to make sure our customers feel comfortable and supported every step of the way. If you ever have a question or concern please feel free to give us a call at 877-298-3669 and a Byte team member will take care of you!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 3, 2021

Byte has been an easy inexpensive way to straighten my teeth without the hassle of pain or appointments! In just week 4 I can tell a huge difference in my teeth! Also the advisor is very attentive and helpful throughout the journey!

Byte response

Thank you so much for the amazing review, we really appreciate it! Our team is here to make your entire Byte journey as easy and stress-free as possible and we are thrilled to hear your Byte advisor was able to provide that to you. If you ever have any questions, concerns, or just want someone to hype up your progress, our team is here for you :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 3, 2021

This experience so far has been great! So easy and definitely works. The customer service has been good, and they reach out to see how your treatment is going. I’m 9 weeks into my treatment and I am seeing a difference in the straightening and whitening of my teeth! I can’t wait to see the final results. I would recommend Byte to anyone!

Byte response

Thank you so much for the amazing review, we really appreciate it! Our team is here to make your entire Byte journey as easy and stress-free as possible and we are thrilled to hear your Byte advisor was able to provide that to you. If you ever have any questions, concerns, or just want someone to hype up your progress, our team is here for you :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 3, 2021

Aligners through Byte have been great. Everything has been delivered on time, staff has been responsive and timely when I've had questions, product is as described and results are in line with expectations. Nice touch of encouraging messages in every aligner pack!

Byte response

Thank you so much for the amazing review! We are so excited for you and really appreciate you writing in and sharing about your experience so far! :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 3, 2021

I have nothing but good things to say about Byte! They have excellent customer service and are very timely about getting back to you when there are concerns. I would recommend byte to anybody who is looking to straighten their teeth!

Byte response

Our customer care team is here to support you and answer all your questions throughout your entire treatment. We want this journey to be as easy and effortless as possible. We're so happy to hear that our team has been able to do this for you! We can't wait to see your new smile, we hope you'll share some results photos :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 3, 2021

I am on week 11 of my treatment plan so far. I completed the 10 weeks for lower teeth and have 5 more weeks to go for upper teeth. I chose Byte based on a review panel I came across that singled out byte as the only aligner system that offers money back guarantee. I got my kits and didn’t really know what to expect. At first I was nervous thinking boy, did I just waste $2k. But boy was I wrong. This system has encouraged a major improvement in my oral hygiene habits where I used to be lazy at night and skip brushing and I was a very infrequent flosser to the dismay of my dentist. Now I am super diligent every single night with brushing, using my aligners, flossing multiple times per week. Went for my routine cleaning a couple weeks ago and my dentist was super impressed - he noticed how clean my teeth were, that they were several shades whiter, and the straightening…

Let’s get to the straightening. We’re getting there. My main concern was my two front teeth overlapped slightly. They’re in the process of separating and over the coming weeks they will (hopefully) straighten! To watch as a gap is created between these two teeth that have always overlapped so tightly, to the point that it was difficult to get a piece of floss between them, has been really exciting. Now, the customer service… exceptional. The packaging: awesome. Ease of use and instruction: well done. Really no complaints at all and pleasantly surprised!

Byte response

Our team is here for you every step of the way. We know that going through a smile transformation journey is a big deal and we want to make sure you feel comfortable throughout the entire experience. We are so glad to hear our customer care team has been able to help you out and provide you with such a positive experience. Thanks so much for the review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 3, 2021

I really like their customer service and the price is great compared to the competition. I’m 1 month in and already seeing great improvement in my teeth. I’m glad I chose Byte over the competitors. Their Hyperbyte feature sets them apart as week.

Byte response

Thank you so much for sharing your experience! We're so grateful to have you a part of the Byte family and are thrilled to hear that our customer care team has provided you with such an amazing experience!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 3, 2021

My experience so far has been very good. I had a concern and couple of questions and customer service was spot on, courteous and professional. I have been using the aligners for 11 weeks now and friends are already saying...WOW what a difference! We are recommending Byte to friends and family.

Byte response

It makes us so happy to hear that our customer care team has been able to provide you incredible support throughout your treatment. We can't wait to get you to those last steps and see your final results. Thanks so much for recommending Byte to your friends and family :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 3, 2021

I am at week 10 of my treatment. I have been super impressed with how comfortable all the slingers have been, how quickly I am seeing results and the ease of the treatment all around. Everything has gone exactly as they described to me and I couldn’t be happier to have saved $1000’s by choosing Byte!

Byte response

We are thrilled to hear you are seeing a noticeable change in your smile already. As you're getting to the final steps of your treatment, our team is here for you! Let us know if you have any questions. We can't wait to see your results :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 2, 2021

Byte is very attentive to all my questions and needs and the aligners fit perfectly, are great quality and efficient in my every day life. They are always available to answer my questions as well! Definitely would refer Byte to anyone who needs help with straightening their teeth!

Byte response

Thank you so much for the awesome review and for recommending Byte! We do what we can to provide an experience that works well with everyone's lifestyle needs. We are happy to hear that our team has been so helpful to you in answering all your questions. If you ever need assistance please don't hesitate to send us an email or give us a call. Our team is standing by to support!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 2, 2021

Signing up was easy, they helped me feel comfortable proceeding, by answering all my questions. The impression kit was challenging, but still understandable. The process has been easy and the team has been super helpful. They answer all my questions when I have them and are easy to get a hold of.

Byte response

It is so important to us that our customers feel supported and comfortable throughout every step of their Byte journey. We are so happy to hear that our team was able to provide that experience to you. We can't wait to see your smile transformation, thanks so much for writing in! :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 1, 2021

I’m very satisfied with my teeth. My top teeth are very straight. I started noticing a change in my smile a month and half into my treatment. I’m still working on my bottom. It has came a long way also.

Byte response

We are thrilled to hear you are already seeing results just three weeks in! That's awesome! Our team is here to support you every step of the way. If you ever have a question, concern, or just want to tell someone about your incredible new smile, we're here for you :)

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Rated with 1 star
Verified Reviewer
Original review: July 31, 2021

I'm getting my third impression kit over the course of a year done, because the first two didn't work. A year ago, I told them that it seemed like my bottom teeth physically didn't have the room to straighten out. A year ago. Now after my second impression kit the same issue is happening. And I emailed them again, and instead of helping or letting me talk to a dentist, they just want to make a new impression kit to try to force my teeth to be straight.

I confirmed with an actual dentist unaffiliated with Byte, they said I need an IPR in order for my tooth to have the space to straighten out. I emailed them, and they always give me some vague, copy-pasted response. Also, every time someone responds it's a different person, and none of them are the dentist who actually made my plan. Their mouth responds with answers without knowing what the hand is doing, it's incredibly frustrating. They want me to do a third impression kit and try again, totally ignoring that a dentist told me it wasn't physically possible.

Also, I can tell that those teeth are scraping together and have created a scratch on one of them from the aligners scraping them against eachother. And when I contacted them about that year ago all they could say was "woops let's try again with another impression kit". I had a yes or no question for them: "Should I go ahead and get an IPR, or not?". Their response was extremely vague. I don't know how they could possibly respond to a simple yes or no question so vaguely. So I'm on hold for their phone support. Maybe that way someone will actually say yes or no.

Byte response

Hi Trevor. Throughout Byte treatment we want to make sure you are being taken care of and that all your questions and concerns are being addressed. We understand your frustrations and know how important open and consistent communication is during this process. Rest assured, customer dental health and safety are our number one priorities. We want to get you taken care of and look into this further. Please give our team a call at 877-298-3669 so we can chat more about this.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 31, 2021

Quick and fast experience. Designed with your own treatment plan and effective. They are comfortable and only cause slight discomfort at the beginning of treatment. Highly suggested versus having to do in office treatments and longer time periods. Recommended highly.

Byte response

Our customer care team is here for you every step of the way. We are dedicated to making your Byte journey as easy and seamless as possible. If you ever have any questions or concerns just let us know, we've got your back :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 31, 2021

Currently starting week 5 of my treatment plan feeling very satisfied as everything is going according to plan. I am noticing progress as the spacing between my teeth is slowly closing and my teeth are aligning correctly! So far so good!!

Byte response

We are thrilled to hear you are seeing a noticeable change in your smile already. As you're getting to the final steps of your treatment, our team is here for you! Let us know if you have any questions. We can't wait to see your results :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 30, 2021

My experience was very good. Byte reps were helpful and I enjoyed that I did not have to go in for frequent visits to an orthodontist. It is a very easy experience and it gives you a lot of freedom. Would definitely recommend.

Byte response

We do what we can to provide an experience that works best for our customer's lifestyles and needs. We want to make sure this process is as easy, and stress-free as possible so we are happy to hear that your Byte journey has been convenient for you. Thank you for your review!

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: July 30, 2021

I started this plan in January, it is now July and due to my profession, I have to now start back with the initial 14 weeks. I finished the 15 weeks and sent my results back, and I guess wasn't enough, and had to go back a few weeks due to air pockets in the aligners. So I'm half a year in, nowhere near close to the results I want, but still ongoing.

Byte response

Hi Robert. Thank you for writing in and sharing your experience. We always appreciate any feedback and want to make sure we are doing everything we can to provide positive experiences to all our customers. Rest assured, our goal is to get you the smile of your dreams. If you have any questions, concerns, or would like our team to provide any clarification please give us a call, shoot us an email, or you can even send us a DM on Facebook. We're always here to help.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 30, 2021

It’s incredible the change. It’s really noticeable. I’m so happy with it, I feel more confident about myself. My family and friends and coworkers always telling me what a great change on my smile, I’m so happy with the results. Thank you so much.

Byte response

Hi, thank you for the awesome review. It makes us so happy to hear that you are starting to love your smile again, we are so grateful to be a part of this journey with you! From start to finish we do what we can to provide the best experience :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 29, 2021

The aligners helped straighten my teeth. I feel way more confident in my smile. The process was easy and takes way shorter time than other companies. The whitening kit was also very helpful in giving me a brighter smile. Overall the experience was very easy and helpful. Can't wait to show up to school with a nicer smiler

Byte response

Thank you for sharing this with us! Our team is looking forward to helping you with that back to school smile ;)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 29, 2021

Midway through procedure with zero hiccups and top class customer care. Had a delay after 12 weeks as my teeth were not progressing to plan, but the care team re assessed, sent me impression kit and shortly after that a new set of aligners. Max 2 weeks delay on initial timeframe

Byte response

WOOHOO, halfway there! So excited for your Byte journey and to see your new smile. Any time you need assistance, give us a call, shoot us an email, or send us a message on Facebook. Our team is standing by to support every step of the way :)

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: July 29, 2021

I’m on aligner 6 out of 11, and I’m def seeing my teeth changing and improving! Wish I would have worn my retainer from years ago, but at least Byte is coming in clutch with their services. I would recommend Byte to anyone who wants to tweak their teeth for a better smile!

Byte response

WOOHOO!! We love that you are loving your smile transformation so far and we can't wait to see how it progresses each week. We hope you'll share some before and after photos with us :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 29, 2021

Byte company is Very timely and hands on. The braces are doing exactly what they said they would and even faster than expected. I’m so happy that I was able to afford their product. Looking forward to my new smile.

Byte response

Annemarie- Byte is proud to be the best value in the orthodontic space! Thank you for taking the time to submit this awesome review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 29, 2021

Byte has definitely made me more confidence in smiling. Before using Byte, my bottom teeth was a little crooked and it was definitely noticeable. Byte fixed that issue within 6 months compared to what I’ve heard from different aligner companies like Invisalign. I would definitely recommend this company to anyone!

Byte response

We're so happy for you and your new smile! We are so happy you chose Byte to be on this smile journey with you :) Thank you so much for writing in and sharing your experience!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 29, 2021

Byte was the best choice for me to get the smile and straight teeth I wanted! Great customer service and fast treatment plan. The process was very easy and almost pain free, I have a few more weeks for the bottom teeth and I’ll be done!

Byte response

Our customer care team is here every step of the way and really cares about getting everyone their dream smile. Any time you have a question, concern, or just want someone to hype up your new smile, we're here for you :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 29, 2021

The hardest part about my experience was doing the impressions. The rest has been a breeze. Switching them out and cleaning them is a simple task. I wish I would’ve known about this company sooner considering I am in my 40s and have always wanted straight teeth. I’m five weeks in and extremely impressed.

Byte response

This is incredible Melissa! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 28, 2021

I’ve always disliked my teeth. So my wife decided to surprise me with the aligners and I was stop excited but I had no idea how great these actually worked. I mean in just 6 weeks my teeth are 7 shades whiter and so much straighter. I do A full on smile in photos now. You guys at Byte really gave me confidence at 31 years old.

Byte response

What a great surprise! We are so happy to hear that you've been seeing results with your aligners and the BrightByte whitener. You'll be showing off that straighter, whiter smile in no time. We can't wait to see you smiling in all of your photos now! Thank you for the great review, Auston.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 28, 2021

I am in currently in week 5 of my Byte experience. I have been pleasantly surprised at my experience so far. All of my aligners have fit nicely and I have not had to file or adjust any of them. I can tell right when I put in my aligners at night and when I take them off that they are working but they are not uncomfortable at night. I can already tell a difference using Bright Byte. I am not even halfway through my treatment but have been happy with the quickness of BYTE’s team to respond. I look forward to a straighter smile in about 20 more weeks. :)

Byte response

We are happy to hear about your great experience! Our team is standing by for support if you ever have any questions. We are so excited to be on this journey with you, and we can't wait to see those final results!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 28, 2021

I’m a little more than half way through my treatment, and everything has been great! The treatment plan is easy to follow, friends and family don’t even notice I’m wearing the aligner, customer service is always helpful, and my smile gets better every week!

Byte response

Woohoo! You are so much closer to your dream smile, and we can't wait to see it! Our team's goal is to make your smile journey as seamless and stress-free as possible. Let us know if you ever have any questions, we are available by email, phone, and text. Thank you for the review, Lynzie!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 28, 2021

My teeth are straighter and whiter than they have been in my adult life. Customer service has been so helpful every time I’ve called and packaging is even fantastic. Everything has been delivered and process has been as smooth as promised.

Byte response

This is awesome, Bradford. We are so happy to hear that you've been seeing results with your aligners and the BrightByte whitener. You'll be showing off that straighter, whiter smile in no time, and we can't wait to see!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 28, 2021

I was pleasantly surprised by the clear and easy instructions that came with ordering my aligner kit. I was contacted by a representative that walked me through the steps. Once I received my kit and opened it up, it was presented in a way that made sense without reading pages of small print rules and regulations. I am 8 weeks into the process of straightening my teeth and am thrilled by how quickly my teeth have moved. My teeth have also gotten whiter, giving me a dazzling smile. I would recommend Byte to my friends.

Byte response

Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear your Byte advisor was able to do just that. It's just a taste of what care with Byte is like. We are excited to hear that you are already seeing progress, and we can't wait to see your amazing results! Thank you for the great review and for recommending Byte to your friends, Linda!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: July 28, 2021

My experience started off with a bit of hiccup, but was quickly resolved and new aligners were sent and so far so good. My first set of trays did not fit around my top teeth very well and they uncomfortable. But the team assigned to me did everything they could and got new ones sent pronto.

Byte response

Thank you for your review, Danielle. We are sorry to hear that your experience started with a hiccup, but we are so glad to hear that our team was able to resolve your concerns and get you taken care of. Our team is here to support you from start to finish. We are excited to be on this smile journey with you, and we can't wait to see your final results!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 27, 2021

Whoopee, my teeth are moving! I always do my review homework and there were enough satisfied customers that it made my decision to use Byte very easy. If I had more teeth, I'd do it all again. Maurice ** Chesterfield Mo.

Byte response

Yaasss! We are so excited to hear that your teeth are moving, and we can't wait to see that new smile! We appreciate you choosing Byte, and we are happy to have you in our Byte family. Thank you for the amazing review, Maurice!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 27, 2021

Byte has been great!! My treatment is close to being completed and the results I am loving! The customer service is very easy to get into contact with and they reach out often to check up on me. :) It has been a great experience!

Byte response

Woohoo! Almost to that final smile, we cannot wait to see it :) We hope you will share your new smile with us, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 27, 2021

Byte has made the process of straightening my teeth very easy. The items sent are very organized and include ample instructions to follow for each step. The hyperbyte is great to help ease sore teeth. I’m glad I took a chance on Byte.

Byte response

We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We are happy to hear the HyperByte has helped ease the pain of sore teeth. We are happy to have you in the Byte fam. We hope you'll share some result photos with us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 27, 2021

So far I am very pleased with the experience I’ve had working with Byte. The customer service has been amazing and the product is definitely working. I just put in my week 9 aligners and I’m shocked with the incredible difference I’m already seeing. I can’t wait to see the final results in 10 more weeks!

Byte response

Woohoo, we are so excited to hear the difference you are already seeing in your smile, and we can't wait to see your final results! We are happy to hear that our team has provided such an amazing experience. We are standing by for support if you ever have any questions. Thank you for the great review, Amy.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 27, 2021

I was entirely skeptical of everything coming into this, and honestly didn’t have my hopes set too high. By week 6 I could feel a difference in my bite. My teeth were EXTREMELY crooked. I’m on week 11 now and everyone I know including myself can see a difference. I can actually laugh and not cover my mouth in embarrassment. Thank you Byte! Here’s to the next 6 weeks with you!

Byte response

We can understand why you would be skeptical, but we are glad you gave Byte a try! We are so happy to hear that you can laugh proudly now without having to cover your mouth. We can't wait for those final results, and to see you smiling even more! Thank you for the great review, Theresa.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 27, 2021

I started my Byte Treatment program on June 20, 20 21 and I chose Byte, for a couple different reasons. #1. I'm in my early 50's and I didn't want metal braces. #2 Byte puts my the control of my teeth’s correction; literally in my hands. Since I've chosen to only shorten the space, yet still retain the unique feature of my gap while completely correcting all the additional spacing and extreme overbite; and with Byte I Can. My family has already noticed the change in my smile as Byte works quite fast and using the HyperByte not only decreases the pain but it is also expediting my treatment at a more accelerated rate. The proof is in the smile. Yes, I am very pleased with the results I getting with Byte.

Byte response

Thank you for the great review, Jamie. We are so happy you chose Byte for your smile journey! We do what we can to make this process as seamless and stress-free as possible. We are excited to hear your family is already noticing the changes in your smile, and we can't wait to see your final results! We are standing by for support if you ever have any questions.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: July 26, 2021

I’m about three months into my treatment and so far so good. The changes are not too quick and pain is minimal. The one negative I have is that The aligners are difficult to clean. Can get pretty dirty after the week, even while using the cleansing foam.

Byte response

Hi Makayla, thank you for the review! We are glad to hear that treatment is going well so far. We appreciate the feedback and we would like to provide some tips for cleaning your aligners. For more in-depth cleaning, you can mix 50% distilled vinegar and 50% water, and allow the aligners to soak in the solutions for about 20-30 minutes. After soaking you will rinse the aligners thoroughly. You can also use a Q-Tip to very gently rub away anything that solution has loosened. We hope this helps! Let us know if you have any questions. We are standing by for support!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 25, 2021

7th week of my treatment. I really enjoy it! I see already changes in teeth moving and as bonus they got whiter with Byte cleansing foam. Aligners are clear and almost invisible when I wear it. And NO any discomfort. That was uncomfortable only at first week but then with Hyperbyte device I don’t feel any pain more. Very satisfied with Byte and highly recommend it!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 24, 2021

Byte has been great so far for me. It was easy to get started and following the schedule was no problem. There has been some issue with my treatment and got fast responses on how to proceed and fix my issues. Can't wait to finish treatment and see my end results! Thanks Byte!

Byte response

Our team's goal is to ensure you are getting the support you need throughout your smile journey. We are glad to hear they did just that. We are standing by for support if you ever have any questions. We can't wait to see your new smile!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 24, 2021

My package arrived in a very sleek packaging, very easy instructions and simple to use. The staff are amazing. Every time I called, they were very helpful. I am half way to finish my 16 weeks regiment and very excited to reach the finish line.

Byte response

We are thrilled to hear about your amazing experience, Abraham. We are excited to hear you are halfway there, and we can't wait to see those final results! Our team is always happy to help, and please do not hesitate to reach out with any questions. Thank you for the great review!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: July 23, 2021

I have had mostly good experiences so far with this company. The only thing that I am not happy with is having to wait 3-4 weeks for the second half of my aligners to be made and shipped. I feel like that should be considered when giving a time frame for the treatment plans.

Byte response

Thank you for the feedback, Heather. We can understand your frustrations. Our team wants to ensure that we are providing the best fitting aligners, which is why we wait until step 12 or 13 before reviewing your progress and ordering the remaining aligners. We will send this feedback to our leadership team. As it is always important to us to be transparent with all of our customers regarding their treatment. If you ever have any questions we are standing by for support!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 23, 2021

My experience has been great. I get wonderful compliment all the time about my teeth. I tell everyone about BYTE. The product and service two thumbs up. Easy process. Learning to adjust was quick and simple. A little uncomfortable the first day but after that it was easy to get use to them. The Hyperbyte is amazing. Helps speed up the process and helps with discomfort plus I have a brighter smile cause of the foam. So again thanks Byte. Great service and great product.

Byte response

Thank you for the great review, Neal! We are thrilled to hear about your amazing experience. We are even more excited to hear you are receiving compliments on your smile! We are so happy to have you in the Byte fam. If you ever have any questions we are standing by for support!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 22, 2021

I have been so thrilled with my Byte experience. I'm on week 4 and loving the improvement I already see! I also love the teeth whitening component of the BrightByte... Straightening and whitening at the same time! My family and friends have been so surprised at the difference that can be seen in just 4 weeks. Can't wait for the end result.

Byte response

Wow- we are so happy to hear that are you are already seeing a whiter and brighter smile! :) We know it is just the start but we cannot wait to get you the final results. Every step of the way our team is here to support you! Thanks for the great review.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 22, 2021

I only have a few weeks left and I can see a change in my teeth. They appear to be whiter from the BrightByte as well as straighter from the retainers. Overall I am happy with how well the Bye retainers appear to be working.

Byte response

This is incredible! We love to see every customer's amazing new whiter and brighter smile. BrightByte is a game changer :) Thanks for the great review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 22, 2021

The order process went smoothly and efficiently. I received my aligners a couple of weeks before promised. The quality of their products is top notch, and the time frame of treatment is cut in half by their Hyperbyte device. I find that very appealing. I've contacted customer service several times and they've called me. They're always courteous and helpful. I highly recommend this company.

Byte response

We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 21, 2021

Customer service has been great to work with. They are prompt with responding to emails and make sure they are able to resolve issues in a timely manner. Always happy to help and go above and beyond! Very happy with Byte and would recommend to friends and family!

Byte response

Thank you so much for the amazing review, we really appreciate it! Our team is here to make your entire Byte journey as easy and stress-free as possible and we are thrilled to hear your Byte advisor was able to provide that to you. If you ever have any questions, concerns, or just want someone to hype up your progress, our team is here for you :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 21, 2021

My Byte experience has been great thus far. It’s simple and I can see a change in my smile. The best part is not having to deal with metal braces and all the inconveniences they come with. The customer service was superb. I would definitely recommend for anyone looking to correct their teeth!

Byte response

Thanks so much for the review, we really appreciate you taking the time to write in. Our team truly cares about getting you your dream smile and we want to make sure we are doing everything we can to get you those results. Any time you have a question or just want clarification, our team is here for you!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 21, 2021

I love my Byte experience because whenever I have a question it is answered right away. Having Byte available to me throughout my entire life is a super plus and that is what actually was my deciding factor while I was shopping around for aligners.

Byte response

It is so important to us that our customers feel supported and comfortable throughout every step of their Byte journey. We are so happy to hear that our team was able to provide that experience to you. We can't wait to see your smile transformation, thanks so much for writing in! :)

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: July 21, 2021

I feel like the aligners work well but there are still some gaps in between my teeth. Also the squeeze that is placed on my gaps is incredibly painful even after trying to file them down. It would be nice if we could find a way to take that portion out of the process.

Byte response

Hi Michaela, our Care team is here for you to assist with any questions or concerns you may have. They can be reached at support@byteme.com or by phone at 877-298-3669. They'll be happy to help!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 21, 2021

I’ve only had my aligners 5 weeks and can already tell a difference in my teeth! My teeth have gotten whiter from the Brightbyte and the customer service is amazing and fast to respond! Can’t wait to see the end result! Would recommend to a friend!

Byte response

This is incredible! We love to see every customer's amazing new whiter and brighter smile. BrightByte is a game changer :) Thanks for the great review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 20, 2021

I’m about 5 weeks in and Byte has been great so far! No complaints. Doesn’t really hurt at all and the nighttime ones are prefect because they only require 10 hours of wear a day. I usually wear them 11 or 12 though.

Byte response

We do what we can to provide you with an experience that works best for your lifestyle and needs. We want to make sure this process is as easy, and stress-free as possible so we are happy to hear that your Byte journey has been convenient for you. Thank you for your review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 20, 2021

Probably the best part about the Byte experience has been the frequent communication at each step along the way: what to expect before ordering, through the process of doing teeth imprints, through step-by-step instructions and pointers at each stage of the process. While I'm only in week 2, I can't imagine how Byte could have made this any more user-friendly.

Byte response

Hi there, thanks for the review! Communication is so important to us to make sure our customers feel supported and comfortable at every step of their Byte journey. We're so happy to hear you have felt this from our Byte team :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 20, 2021

Process was simple and fast. Directions were easy to read and the staff was friendly and helpful. Payment plan made it super convenient and affordable monthly. Aligners needed a little filing for comfort but easily manageable. Can’t wait to see the results.

Byte response

Throughout your entire treatment, our customer care team is here to provide you support and answer all your questions. We want this journey to be as easy and effortless as possible. We're so happy to hear that our team has been able to do this for you! We can't wait to see your new smile, we hope you'll share some results photos :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 20, 2021

This company is absolutely amazing. When I was searching for which company to go to concerning my teeth straightening journey, I did ample research. There was quite a large amount of companies in this field and I narrowed it down to customer experience from reviews, length of treatment, price, and results. Overall, Byte had the best of all fields. There were companies with lower prices of course, but everything else just made sense. You really do to get what you pay for and here that is amazing experience. And if I needed anything, customer service is always there with a rep on hand.

And let’s not forget the smile guarantee. All of the retainers fit so well, and the molding process was so easy. Everything arrived much sooner than expected as well. I am not done with my straightening yet, but I’m excited to see the results. I’ve already seen some and I’m only about a month and a half in. What made everything even easier was the ability to wear the retainers at night. Makes everything so much more pleasant.

Byte response

Our customer care team is here for you every step of the way and really cares about getting you your dream smile. Any time you have a question, concern, or just want someone to hype up your new smile, we're here for you :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 19, 2021

My experience with Byte, thus far, has been smooth and easy going. Their customer service team is responsive and help in any way they can. The treatment process is broken down week by week and the directions are simple to understand. The ease of this treatment is the best part! I’ve had a great experience and would definitely recommend to anyone wanting to straighten their smile!

Byte response

We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

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Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: July 19, 2021

I received the aligner packages with literally no instructions as to how to proceed. There are 15 aligners. No instructions on how long to wear each one - change them daily? Weekly? Monthly? Packaging seems more about the “look” than what to do with it. There is also an accessory with, again, no specific instructions on how to use with my treatment plan.

Byte response

We include a silver instructional booklet with each treatment package. If you do not see that in your package, email us at support@byteme.com and we'd be happy to help!

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Rated with 1 star
Verified Reviewer Verified Buyer
Original review: July 18, 2021

After the refinement aligners they don’t really care about you anymore. I’ve submitted two clinical reviews and have yet to hear from them. They say they are all about satisfaction but they lied. When receiving my refinement aligners I received advice and instructions. I was more worried about my two front teeth but instead they were more focused on my bottom when I was already satisfied. Byte did make my teeth straighter but my two front teeth are still messed up. So I gave up on them. I didn’t even request the retainers because I’m not satisfied and I’ll save them money since they don’t want to deal with me as a customer.

Byte response

We are so sorry to hear that this has been your experience. It is important to support our customers every step of the way. If you have not felt supported, let's help! Please reach out at support@byteme.com, give us a call at 877-298-3669 or send us a DM on Facebook.

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Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: July 18, 2021

While my teeth have made improvements, it had not been a comfortable or easy treatment. Customer service was amazing prior to my purchase answering all questions but as soon as I clicked “buy” they disappeared. Because I had so many issues during my treatment I had to contact Byte a number of times. Some emails took days to over a week for replies while others were just ignored. I had to pause treatment in the middle because I could not close my teeth and was having a hard time chewing and swallowing. They sent me a new impression kit and new aligners which took about a month and a half.

It’s the end of my plan and my teeth still aren’t right. Just spoke with customer service and they’re telling me it will cost an additional $699. She agreed that I should have been told to keep my old aligners and that it’s extremely unnoticeable in the consent area. I’ve wanted to fix my teeth for 20 years and when I finally have the means to do it, I have a horrible experience. Over $2000 and my teeth still aren’t right. Very disappointed.

Byte response

We are sorry to hear about this. We would be happy to provide a little clarification regarding our processes. During your treatment, you have our Satisfaction Guarantee, which provides you with additional treatment free of charge to get you to those projected results. It is important to us to get you your dream smile! However, if instructions are not followed properly, such as throwing away aligners, not using the aligners as instructed, etc., this guarantee may become voided and additional fees may be necessary to continue treatment. We would be happy to look further into your situation to provide support or connect you with our team. Feel free to reach out to us via Facebook DM, support@byteme.com, or give us a call at 877-298-3669.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 18, 2021

I am loving my results with Byte so far. I have already seen shifting in my teeth only 6 weeks in! The entire process from start to finish with ordering and receiving the product was flawless. I would recommend them to anyone.

Byte response

Thank you for the great feedback. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 18, 2021

My Byte journey has been pretty awesome!! The advisors assigned to me have been very kind and helpful, and my aligners are comfortably secure during the day and night times. Maintenance is easy, and they are rarely noticed when I’m speaking and smiling! :)

Byte response

We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: July 17, 2021

Overall, I'm "happy" with the experience (4/5 stars). Customer service is pretty good. It seems the marketing strives to induce a favorable association between Byte products and the customer (e.g., putting affirmations on cards within each aligner package). But it's too early to tell whether or not I will be fully satisfied with the experience, as I'm only just about half way through with the treatment.

Byte response

Halfway already! We are so excited to get you to that final result. We hope to leave you with a 5-star experience!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 17, 2021

Byte has made a huge difference in my smile after just a month. The process was smooth and easy- the all-day aligners are quite comfortable and the Hyperbyte feels good to use. I’m so glad I did this for myself!

Byte response

You deserve this! We are so happy for you and your new smile:)

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: July 17, 2021

It is ok so far. Customer service was helpful. I just haven't seen a change at all in teeth yet, and the whitening hasn't taken any effect yet. I'm hoping to see results soon. Not certain what Hyperbyte really does.

Byte response

Hi Melissa, thank you for your feedback. Our Customer Care team is here for you to check on your progress, so feel free to email into support@byteme.com or give us a call at 877-298-3669 and our team would love to help!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 17, 2021

On week 4 and seeing improvements. My son and I are both using Byte. He prefers this much more convenient then braces. Mine is recorrecting after years of not wearing retainers to keep my straight. Very happy with progress so far.

Byte response

We are so excited for you and your son! New smiles in no time:)

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Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: July 17, 2021

My experience from the start has been bad honestly. I ordered the aligners 5/16, after reaching out to them 5 weeks later wondering where my aligners are they said I needed to do another mold again because too many months went by..which was not the case. I ordered the kit in January but did the mold in April and ordered in May. They were able to ship them quickly but alas they don’t fit. Unfortunately, getting in touch with customer service is laborious both phone and email, the email takes days. I still don’t have an answer on what I’m to do next. Honestly just want a refund and be done with Byte, this is not worth it to me. My teeth should be halfway done by now and I haven’t even started. Just refund me, this is a scam.

Byte response

Hi there, we are so sorry to hear this and that you have had a hard time getting in contact with our team. We are here to support you every step of the way, so if you are not able to get through to our team, send us a direct message on Facebook, and we'd be happy to help.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: July 17, 2021

I feel like the process and customer service has been great. However I feel as though I learned more useful ways from making my process better through other people that used Byte, things they disclosed that Byte never said. For example, you can use HyperByte for more than 5 min, you don't have to switch every week you should only switch when your teeth are flush with aligner (no gaps).

Byte response

Hi Alyssa! Thank you for your feedback. Our Care team is here to support you every step of the way, so if you have any questions throughout your treatment, please reach out to support@byteme.com or give us a call at 877-298-3669 :)

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Rated with 4 stars
Verified Reviewer