
Byte Reviews
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About Byte
Byte makes clear plastic aligners to help customers straighten their teeth with no office visits. Certified dentists and orthodontists design treatment plans and monitor progress remotely. Byte offers financing options with 100% approval. You can order an impression kit risk-free; if you aren’t a good candidate, Byte refunds the price.
- Short treatment plans
- 100% approval for financing
- Lifetime guarantee
- Not everyone is a candidate
Byte Reviews
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Reviewed July 14, 2020
The service is great- everyone on the Byte team is great with communication and assuring they will work with your needs on your teeth and will answer any questions asked! I love how specific they are, sending a 3D model of your teeth and make it as visual as possible as if you're sitting in your Ortho's office. Appreciate the Byte Team so much!
Reviewed July 14, 2020
Dr. **, one of Byte's orthodontists, has been great in initially re-designing my treatment plan. Super helpful and knowledgeable! He has been so responsive to my questions. Can't believe I am 15 weeks in already! Working with Dr. ** and the Byte Patient Care Team on the remaining portion of my treatment. It's been great so far!
Reviewed July 14, 2020
Ordering aligners through Byte has been so easy and I am getting messages from Byte team members reaching out to make sure everything is going smoothly and to see if I have any questions. I am really impressed with how available they are and I’m so glad I chose this company!
Reviewed July 14, 2020
I’m waiting for my aligners to be prepared and mailed, but so far Byte’s customer service is impeccable! They’ve contacted me every step of the way and they answer all of my questions. The impression process was super easy and the 3D treatment plan they sent me to review looks amazing. I love it!
Reviewed July 14, 2020
So far Byte has been amazing! I was so nervous I wouldn’t qualify and in the past teeth experiences have been unpleasant. Dealing with byte has been a dream. So easy! Customer service has reached out on several occasions to check on my progress. And I can’t wait for the results!
Reviewed July 14, 2020
Super quick and easy! Lots of information on the site and customer service was above and beyond. Liked that my Byte advisor also sent texts to keep me updated on the process. Signed up for byte, pay over the phone, and was done in a few minutes.
Reviewed July 14, 2020
Everybody has helped me so much! Everyone on the team are very involved with their patient! I can’t wait until I receive my aligners because I know they are going to help me through every step to achieve the smile I want. Very happy I chose Byte!
Reviewed July 13, 2020
I haven't received my aligners yet, but so far I have had a really good experience with customer support. The impression kit arrived really fast. The instructions were easy to follow and the material came really well packed. The team created my treatment plan in about 2 days after receiving my impressions.
Reviewed July 13, 2020
I’m just finishing up week 2 of my treatment and I’m so excited to start seeing some big changes in my smile! I love how Byte sends you everything you need all at once so you don’t have to wait around for package after package. The customer service has been amazing since day one. Very prompt responses for every question and the whole process moves pretty fast and they check in on you throughout your treatment. The first two days of my treatment, my teeth were soooo sore I was worried how long the pain would last. The soreness almost completely went away within those first two days and it’s been smooth sailing ever since! So far, highly recommend.
Reviewed July 13, 2020
The Byte experience has been great. Super easy to follow instruction and the process to make impressions is super easy. You feel like your own personal dentist! Easy to do and looking forward to the results!! I would definitely tell my friends about this experience. In today's way of being cautious and social distancing this fits all! If my kids need any work done we will be doing this for sure!!!
Reviewed July 13, 2020
Haven’t actually used the product yet, but I have to say their customer service is impeccable. So personal and understanding, it was not a hard decision to move forward with Byte once I was convinced it was the right direction for me!
Reviewed July 13, 2020
I love Byte! I haven’t even began my actual treatment and I am already in love with The company. Their customer service is extremely helpful and an easy to navigate website blows everyone else out of the water! I would recommend Byte to anyone who does not want to go through an orthodontist and go through the hassle of making appointments on time.
Reviewed July 13, 2020
I am very satisfied with Byte’s customer service. Every step of the way they have been there to help with all of my questions. They are very friendly too. My aligners came in today and I’m so excited to get started!! Took 4 weeks to come in. :)
Reviewed July 13, 2020
The process was very easy and quick. The staff was as well! They were able to work with me during the pandemic and get my order in right away. So excited to start this journey. Thank you Byte for being there when I needed you most.
Reviewed July 13, 2020
I haven’t gotten the aligners yet, however the process so far has been good. The process to order was easy but I am reluctant on them working. When I asked for advice all they had said was order the first kits to see what they can do. Then I was sent the weeks it will take and what they will look like but nothing else.
Reviewed July 13, 2020
When I first started with Byte I was skeptical that it would work for me. I saw a lot of reviews of people who had braces in the past and used bite to realign their teeth. I have never had braces and feel like my case was pretty extreme. I am on week 9 and am happy to say I have see drastic changes to my smile. It makes me excited for every event coming up and I cannot explain how happy I am with the company. I have not had one issue through this process. All correspondence has been quick and professional.
Reviewed July 13, 2020
I did a thorough review of several companies and chose Byte for its top rating and I wasn’t disappointed. Flawless process and so great to not have to use a dentist and physical visits. All by mail. The process was fast and simple. A bit delayed during Covid shutdown, but once things got going- tada! Weekly improvement of my smile. So worth it. I’m glad I made the decision to straighten my teeth.
Reviewed July 12, 2020
I would absolutely recommend Byte to anyone looking for an affordable way to improve their smile. I’ve had So much contact from the byte team and I haven’t even received my aligners yet! I can’t wait to see my results!
Reviewed July 12, 2020
My aligners came 2 weeks earlier than expected, and they have been great so far! And I love the emails that help me with the “how to” part of them. I am pleased with the accessories that came with them and how easy they are to use.
Reviewed July 12, 2020
I love Byte! From day one The process has been so quick and straightforward, I have already recommended to a really close friend. Customer Service is great, always keeping in touch to follow up and offer assistance. After the suggested duration of the treatment I felt like we could work a little bit more on one teeth that wasn't quite right yet and we are currently working on it. I really enjoy the progress so far. I definitely show a better, happier smile.
Reviewed July 12, 2020
Byte's treatment plan is so simple and easy to follow and effective in such a short amount of time in comparison to other online aligner providers. The HyperByte tool is easy to use and I use it at night before going to bed. The BrightByte is excellent and helps to keep my aligners clean each day. Overall, I have been extremely pleased with my experience and results and with a low cost!
Reviewed July 12, 2020
The impression kit process was fast and easy, the price is affordable, and my Byte Advisor was incredibly nice and eager to help. I opted for the night-time treatment option so I will not have to worry about mealtime hassles or wearing it at work. How cool is that? So excited for my byte aligners to come!!
Reviewed July 12, 2020
I am new to Byte and my experience has been extremely easy. My advisor Catie was really helpful and very easy to contact to get started and the company itself has been super informative step by step. I love how detailed the process has been and the quality has exceeded my expectations. I've already recommended it to my sister and she too has already ordered because of my excitement. I'm happy I chose Byte!
Reviewed July 12, 2020
Just started using my first set of Byte aligners and so far I'm thrilled! I've had braces before but wasn't happy with the results and the brackets were SO annoying! These aligners are invisible to the naked eye, easy to remove and put back in... and best of all!!.. I already feel my teeth shifting!!! I cannot wait for the final results! The HyperByte technology is also really neat and definitely helps set the trays in. Byte's customer service is top-notch and super friendly! I am obsessed with this company and have already told countless people about them!! Goodbye old ages of braces... HELLO NEW AGE OF BYTE!!!! :-) :-) :-)
Reviewed July 11, 2020
I have gaps between my teeth that I always wanted corrected. I did not want the metal braces. I feel I am too old to have those and thanks to Bytes I can see my gaps closing up with the look of braces.
Reviewed July 11, 2020
My Byte experience so far has been exceptional! Every step of the way I had an advisor there ready to help and answer questions. The whole process thus far has been very quick and painless unlike other dental options! I love that my treatment plan is less than a year and I won’t have to wait so long to have the smile I’ve always wanted.
Reviewed July 11, 2020
Health Hazard! And, I don’t have my re-printed aligners, still, yet!! I want my money back! Never pay them in full!! I received my initial Byte aligner treatment plan on April 9th, 2020, and I was thrilled. Everything was going great, until June 3rd, 2020 (not even 2 months into my 4 month treatment plan). Then it happened!!! My week 7, “UPPER” aligner wouldn’t fit. I contacted Byte. I sent photos so they could see that my week 7 UPPER aligner didn’t fit.
They seen it didn’t fit, so they told me they’d make me new ones. So, they sent me a mold kit, so I could do a re-mold of my teeth, so they could make new aligners to fit properly for where my teeth had gotten to after wearing my aligners for 6 weeks. They told me to stay in my week 6 aligners until I received my new aligners.
I clarified with them because they had me do molds of both my upper and my lower teeth. I asked, “are you making new molds for both my upper and lower teeth?" They said, yes! I told them that I didn’t t understand why, because I only needed my Upper, but they said, "No, we're sending both.” This meant, I had to stay in my 6 week aligners (to hold my teeth in place until I got my new ones), with both my upper and lower, now!! I’m at their mercy, so I did what they told me.
Only, 4 weeks latter, yep, one whole month later, it hadn’t happened yet! Mind you, a month in the same aligners is a health hazard to your teeth! No matter how good you clean your aligners, bacteria and germs remain. Only, the catch is, if I don’t keep my week 6 aligners on, my teeth are in danger of shifting back to how they were, then the new aligners that they are making me won’t fit when I get them (hence, the reason you have to wear a retainer every night after your treatment is finished - forever).
Throughout all of this, I am emailing them back and forth. I’m nice about things, and they are, too. Only, EVERY email back from them, there’s some sort of mistake that is corresponded back to me indicating that they aren’t getting things right. I’d point out the discrepancies, and they would always apologize and correct it, but it still worried me, nonetheless.
Sure enough! They “lost my first re-make.” They slobber sorries all over the place, they say they are re-making more for me, and they promise my new ones are being “rushed” to me. Then it finally happens!! OVER a month has passed, and I get a package from them. I open it and there’s a box with my new set of aligners!! Yeah! I can get back to getting my teeth straightened, right(?) even though I’m over a month behind.
Yes, I had to wear week 6 aligners for over a month!! I’m not sure if you understand! You have to wear them 22 hours per day! You can’t eat and drink like normal. It is NOT fun at all. And, I got an extra month added to my aligner sentence. Oh, well, at least I can re-begin again, right? Nope!!! They only sent me bottom aligners!! I already had bottom aligners that fit perfectly! It was my UPPER ones that didn’t fit correctly. I’d even sent SEVERAL emails alerting them to this because the emails I was getting from them were indicating that they were NOT on point. And, they were NOT on point, at all!!
Now, I still don’t have aligners for my UPPER teeth. My UPPER aligners that they gave me originally don’t fit! My UPPER teeth are why I got aligners in the first place. They offered $100.00 for my troubles (yes, I have all of this insanity in the many emails back and forth to them)! No one should have to go through all of this for ANYTHING that they have paid for 100% (yes, I paid for the full treatment plan upfront). My bad!!
No, I don’t want $100.00 for my troubles! I want my money back! All, $1,924.95 of it! I paid for my treatment plan, in full, upfront, and I didn’t even get half of what you promised/agreed to give me! I want my money back! I have joined link so I can get a message to the founder, Scott Cohen, about this. I’m still emailing Byte customer care about this (I can’t get get ahold of them via their phone), and I’m willing to go to where they are and talk to them face to face if I have to. This is WRONG!! I want my money back!
Reviewed July 11, 2020
There are two things that I want to highlight about my experience. First, the time to receive and hear back about your molds from the impression kit is absolutely quick. The ability to go through the procedure of getting your teeth fixed is genuinely right at your hands with a company that intentionally wants to improve your smile and build your confidence. The second was the staff. The staff was extremely attentive especially my representative Nadia who was extremely helpful and kind. She was also knowledgable in the financing aspect of the aligners which made me feel absolutely comfortable in investing my money into Byte.
Reviewed July 11, 2020
The process was super easy and you have a person designated to help you through every part of it. Super happy I did this and the only thing I wish was different is that I did it years ago! With financing options for everybody there's no reason to not do it. Even if you think your teeth aren’t that bad, why not make them perfect with Byte. Beyond grateful for them.
Reviewed July 11, 2020
I’m very happy that I choose Byte, it’s a very easy process and you will get a Byte team that you can contact if you have any questions. The impression kit is straightforward and easy. I highly recommend BYTE!!! 5 STARS ⭐️ ⭐️⭐️⭐️⭐️
Reviewed July 11, 2020
From the beginning I have received weekly communication and thorough instructions of the Byte process! I’m in week one of my aligners and feel supported and happy with my proposed results (which was super cool by the way!). I recommend Byte to anyone interested in working on their smile!
Reviewed July 11, 2020
I love how much they keep in touch on almost a daily basis! I enjoy that they reach out in multiple ways, text, calls, or email. So it makes it easier to get any questions answered promptly. Everyone is so polite and easy to talk to.
Reviewed July 10, 2020
Each staff member who reached out to help with the process is so kind & helpful. The conversations are in real-time which allows more of an understanding. Despite the amount of questions one may have, they put their care in answering each of them.
Reviewed July 10, 2020
My experience so far with Byte has been nothing but exceptional. Every step of the way I've been assisted by a great team and their advisors are super attentive. When I ordered my impression kit it arrived quickly, and an advisor personally messaged me to make sure I received it and was ok with making the molds. The instructions are very clearly detailed and guide you step-by-step. They're always communicating and keeping me up to date with my treatment plan. I was also very please with the price and the various different payment methods they offer. I can't wait for my aligners to arrive. I recommended Byte to my sister (she already made her impressions) and will be recommending Byte to the rest of my family and friends.
Reviewed July 10, 2020
I was very skeptical going into the Byte treatment process, but all my fears were eased and my expectations exceeded by the help of my byte associate Kimberly **. She helped me through the whole process and made sure that my treatment plan was exactly to my liking. I can’t thank her enough for her help and excellent customer service! I’m very excited for my aligners to arrive in the mail. :)
Reviewed July 10, 2020
My experience from the impression kit, to the treatment preview, to the arrival of the aligners has been nothing but phenomenal. I am constantly being updated by customer service through emails, and was even receiving help through text messages when it was time to purchase my aligners with Care Credit. I am thoroughly impressed with Byte.
Reviewed July 10, 2020
This was one of the simply best decisions I have made. I’m not even all the way to the end yet (I’m halfway) and I can already see a difference and it is boost my self confidence! I could not be more happy. They have been excellent to work with and help with any questions and concerns I’ve had!
Reviewed July 10, 2020
Love the customer service. So fast and efficient. The results are amazing too! I got my retainers February. Needed more adjustments done at the end of my 12 weeks. They sent me another kit, no questions asked! Now 7 weeks later my top teeth are looking great. Can’t wait for my lower teeth’s results!
Reviewed July 10, 2020
I really have enjoyed working with Byte on aligners. I previously worn braces years ago and needed something else to help me align my teeth to get them back to the shape they were in. Byte has been helping with that!
Reviewed July 10, 2020
I’m so amazed by how easy this was to get started! No annoying dentist office visits or embarrassing drooling moments when you’re there!??? Just you & your Byte kit! All my questions were answered right away & they didn’t push me into anything I didn’t want. They were so patient & responsive!! Thanks Byte!!
Reviewed July 10, 2020
My Byte experience has been great so far! My advisor was on top of everything and super helpful. Even the finance guy was super responsive and helped me pick the best option. I was a little bummed they didn’t accept my Dental insurance but regardless still a wonderful experience!
Reviewed July 10, 2020
Updated on 10/29/2020: Byte from the beginning was simple and easy. The impression kit was not hard at all and I had received my initial aligners sooner than expected, which was great. I had two teeth that were not tracking properly so I began wearing my trays for 10 days rather than 7. By tray 5, we decided to go for refinement aligners. I have been wearing my tray 5 aligners for over a month now waiting for my refinement aligners. It has been really hard to stay motivated when you haven't seen progress for a month since you can't move forward, but I know it's for the best. Byte has been very supported this whole time. I just wish there was a way to speed up the refinements to get my progress back on track. Thank you Byte!
Original Review: I would absolutely suggest Byte to someone. They have been so helpful from the very beginning. The impression kit was so nice looking and easy to follow. Once my impressions were received, my advisor was there to help me every step of the way.
Reviewed July 10, 2020
Byte has been amazing so far. I just started my second week of trays and from the very beginning of the process, customer service has been unmatched. There is not one question that isn’t answered very quickly. I can call and get anybody on the phone at any time.
Reviewed July 10, 2020
I'm very glad I chose Byte to work with to achieve my new smile. Their customer support is awesome! Kyle was assigned to me and he was great. Very friendly, helpful, and always there! I am very excited to see the outcome of this whole process.
Reviewed July 10, 2020
First week amazing work, can’t wait for the results. My smile will last forever, and you can’t put a price to that! Byte is the best way to get a perfect smile! To get my smile perfect it will take less than 3 months which is amazing!
Reviewed July 10, 2020
After having a poor experience with Smile Direct Club I was hesitant to try this again. So far I have nothing but great things to say about Byte. The impression kit was so easy a five year old could do it. The advisor that contacted me immediately has been pleasant and helpful! Excited for this short journey to begin!
Reviewed July 9, 2020
My treatment has gone smoothly so far and everyone has been very helpful whenever I have had any questions. I am near the end of my treatment and am very excited for my new smile. Thank you for all of your help!
Reviewed July 9, 2020
I've always wanted to straighten my teeth but it was too expensive...until now! In fact, I not only bought one kit but another for my wife as well. I had a gap in my lower front teeth that I wish I didn't. This program worked like a charm and in short-order too. Well worth it!
Reviewed July 9, 2020
I have been wanting to get braces since I was a teen but the insurance wouldn’t cover it. I’m an adult now and my teeth are injuring my mouth so I decided to research into getting my teeth straightened. I found Byte and honestly haven’t regretted it, everyone was so helpful and the directions were easy to understand, which is great for someone not having done this before.
Reviewed July 9, 2020
I haven't received my aligners yet, but thus far, I've had an awesome experience with Byte. My personal advisor, Dan, has been such a pleasure to work with - really helpful, and really quick to reply via text msg (so easy)! The impressions kit had clear, easy instructions, and when I didn't get a good enough impression, I was sent another one hassle-free. I'm so excited to see how my smile will be changing! Overall, super impressed by the ease and professionalism I've experienced with Byte so far.
Reviewed July 9, 2020
I can't be anymore happier than I am now that I am able to smile with my teeth showing. 11 weeks of little no pain of shifting my teeth into a confident more beautiful me. From the customer service to your personal Byte advisor worth the money and when the money is far less than braces I say go for it.
Reviewed July 9, 2020
I'm entering my 3rd week of my aligners. I saw a difference in the first week in the space between my teeth. The aligners are great quality and I love the Hyperbyte. I pretty much put them in at night, do my 10 minutes and then I'm golden. It's fantastic that I can wear my aligners for 10 hours per day and get the same great results. I'm so happy I bought Byte!
Reviewed July 9, 2020
I’ve had an amazing experience with my Byte advisor Kim, whether it be text, email or over the phone, she has helped with any questions I’ve had and it’s great to get a real person who I’m assigned to so I’m not talking to someone different every time!
Reviewed July 9, 2020
I haven't received my aligners yet, but I have had a great experience with Byte so far! I am looking forward to the next step in the process! They have answered all of my questions and I am confident that the experience will be a good one.
Reviewed July 9, 2020
My experience with Byte so far has been great. Wonderful and quick customer service. I can’t wait to get my aligners in the mail! Even on a holiday weekend I was called back and told that I would be able to get everything done that Monday which I did.
Reviewed July 8, 2020
I have just completed my treatment plan and I am so very pleased. From placing the order, making the teeth molds, seeing what my straight teeth ultimately look like, and customer care along the way, it all went better than I expected. And the price was ⅓ of what my dentist was going to charge me for another brand of invisible braces. It was painless and user friendly.
Reviewed July 8, 2020
My experience with Byte has exceeded expectations every step of the way. I am so happy with my new smile! I was skeptical at first, but my teeth look great! The communication with the team has been great and the instructions have made everything so easy to follow.
Reviewed July 8, 2020
Byte has been extremely wonderful and made the process extremely easy for me. My advisor Janine has helped a lot and made it as easy as possible. Would recommend to my friends who do not want to visit the orthodontist.
Reviewed July 8, 2020
I was interested in fixing my crooked teeth after I had stopped wearing my retainers from when I had braces and they started to shift. Byte seemed like a perfect option as I could fix my teeth with no human contact (this was during the Coronavirus pandemic). The aligners themselves are virtually invisible, they are a little bit stiff at first but you get used to it. Taking them off is sometime a hassle but I have gotten used to it also. If I had one critique it would be that the customer service has been very slow however when I was eventually contacted they did the best to fix any issues I had. I’m excited to continue with my aligners and get my perfect smile!
Reviewed July 8, 2020
So far we haven't got our aligners yet, but Customer service is incredible and they are with you every step of the way to make sure you're happy. The impressions process was excellent-quality and easy to understand. Try Byte today.
Reviewed July 8, 2020
I'm happy that I'm able to fix my teeth without the hassle of visiting dentist. At first I was scared my money might go to waste. I'm now on my 11th week and I can feel my front teeth moved inward. I'm happy to give Byte a five star.
Reviewed July 8, 2020
So far I have not had any major problems. Everything was shipped in a reasonable time and instructions were easy to follow. Only giving 3 stars until after I'm done with treatment. Communication with a representative is decent. I did email with an issue I was having with my aligner and didn't get a response. I called the next day, but the department wasn't answering the phone and was told I would get a phone call. I didn't. I was eventually contacted and advised on what I should do.
Reviewed July 8, 2020
Byte has been wonderful to work with. My shipment came extremely fast and was reviewed very quickly. The customer service team is so nice to work with and they have gotten back to me over email or phone within minutes of questions.
Reviewed July 8, 2020
I am in the process of getting my aligners fitted and the customer support from Byte has been top notch. Not only would I recommend to a friend, I told my boyfriend he’s next to do this and will talk to anyone I can about my experience thus far. Phenomenal customer service business sets this company apart from competitors!
Reviewed July 8, 2020
I started my Byte treatments three months ago and I have never loved something so much! Not only is it affordable, it’s fast too! I have seen Major improvements in the first couple weeks! Now, I can’t stop smiling!! The staff are nice and always ready to help!
Reviewed July 8, 2020
So far my experience with Byte has been awesome! My impression kit arrived with with trays that were too big, but they got a new set shipped out to me within the week! I can’t wait for my aligners to arrive, but I wish the turnaround time was a little short though - 4 to 6 weeks is a long time to wait, IMO.
Reviewed July 8, 2020
I got my package in no time and I got my review really quickly. The video was clear with the explanation of how to do the impressions, I loved the fact that I got 2 tries because I messed one of them up.
Reviewed July 8, 2020
I am currently on tray 9 out of 14 and I already love my new smile. I was always self conscious and felt less pretty because of my smile. I’ve even notice that I smile more now after going years of not smiling because of my teeth. The staff at BYTE are amazing and seem to genuinely care about it patients. The entire process has been super easy and I can’t wait for the end result.
Reviewed July 8, 2020
I have been using Byte for about 3 months now. My treatment has been going good, even though during quarantine it’s been hard not to snack more often. The pro is I get to take the treatment at my own pace. Service is great and the staff are super friendly and supportive.
Reviewed July 7, 2020
I am in my 10th week now for the aligners. I have seen slight shifts but not as much as I would have liked. I still have half of the treatment plan left so I am staying positive about it. Overall they do seem to have the best customer service. Easily accessible by phone and email for most part.
Reviewed July 7, 2020
From the day I inquired to the day I purchased my aligners, I have received top notch customer service. They provide you with a personal advisor to help you complete your byte impressions and review your treatment plan as well as a Patient Care rep upon purchase of aligners! Not only is Byte number one in its industry, but it’s also wallet friendly for most.
Reviewed July 7, 2020
Byte is very easy to use and customer service is extremely helpful. They respond in a timely manner and work with you. They are in constant communication with you through the process and ask questions to help you along your journey.
Reviewed July 7, 2020
The impressions were pretty easy. Customer service has been great and I have gotten to speak directly to the orthodontist on my son's case. We are on week one of the aligners. Half the price of traditional braces and Invisalign and great experience so far.
Reviewed July 7, 2020
The people at Byte are always so friendly and willing to help. If they’re not available they call you within 24 hours. If they don’t have an answer they find out and get back to you quickly and have an answer.
Reviewed July 7, 2020
I was looking for an at home option for straightening my teeth for my upcoming wedding. I wanted an affordable option that wouldn’t take several years to complete. Byte was the perfect option! I had braces as a child & didn’t wear my retainer, causing my teeth to shift again. I have a permanent retainer & it didn’t cause me to get denied for byte! The entire process has been so easy! The entire byte team has been super communicative & helpful. You can communicate with them via email, phone or text which I absolutely love! The Hyperbyte helps so much with the discomfort when you initially change your aligner. I would highly recommend them!
Reviewed July 7, 2020
I started Byte 9 weeks ago. The results are mind blowing. The customer service is exceptional. I would recommend this to anyone. Have always struggled with my smile and have been somewhat embarrassed. But now, I'm smiling more and feel more confident.
Reviewed July 7, 2020
I am almost done my Byte treatment and I’m so far very happy with the results. I am looking forward to the end result. I have also had a good experience with Danielle in customer service. I would definitely recommend this product.
Reviewed July 7, 2020
I love Byte! It’s even better than I even expected. My byte adviser always gets back to me in no time & is so kind! All of the byte people I have talked to are so nice and helpful!! It’s been been an amazing experience and even better than I could ever ask for. I would totally suggest it to a friend. (:
Reviewed July 7, 2020
I am on week 5 of my 15 week treatment and so far it has been a wonderful experience all around with the Byte team. Communication both verbal and email has been great. The instructions provided were all very easy to do, and the bright byte foam really cleans the trays/whitens teeth so well! I have gotten numerous compliments from strangers in the street asking me what I use to get my teeth so white! I look forward to the transformation my teeth are continuing to make!
Reviewed July 7, 2020
Absolutely would recommend! I have been wearing my aligners for 8 weeks. I can already feel the difference in my bite. I find the 10 hour regiment extremely easy to do. I am 73 years of age and if I can do this anyone can.
Reviewed July 7, 2020
I am currently waiting for my aligners but am very happy with Byte so far. I like that they are so transparent with their pricing before you order anything, including impression kit. The instructions for the impressions were clear and easy to follow. I got my plan within days of sending back my impressions. Very impressed so far and I am excited to continue the journey!
Reviewed July 7, 2020
The customer service so far has exceeded my expectations! I have felt supported by communication and knowledge of the product! I’m looking forward to receiving my reliners, so I can move toward straighter teeth and a smile I feel good about!
Reviewed July 6, 2020
It has been three weeks, Since I started using the aligner. Initially my expectation was very low, but after three weeks everything changed. It was an awesome experience. Yes I would highly recommend. Really a five star experience... There is nothing more that I can say... So far I am very happy...
Reviewed July 6, 2020
It was such a good experience using your company. The treatment plan was fast and easy. I am satisfied with the results. Excellent customer service, I will highly recommend this to anyone who is interested in fixing their teeth. My questions were being answered abruptly. It was overall a very fast process, once you get your aligners, you're good to go.
Reviewed July 6, 2020
Like most of you that may be skeptical on getting aligners thru the mail... let me tell you this was the best option that I could of taken advantage of. They are way affordable, great customer service, doctors can schedule for any dental advice and my smile was done in half the time thanks to Hyperbole. When I was told by an orthodontist my treatment would be for 18 months for 5,899...Byte finished me in 2 months for a quarter of the cost.. Try it and works
Reviewed July 6, 2020
On week 5 of 13 and seeing some serious progress, no issues and much whiter teeth! I’m doing the night time aligners but wear them pretty much all the time because they are easy to talk in. Can’t wait to see the finished teeth! The customer service has been amazing!
Reviewed July 5, 2020
I asked them to customize my treatment plan even more after I saw the results and they went right to work. I am very happy with what they accomplished with my aligners! My representative at the time of my purchase was extremely helpful and helped me pick the best aligners for my routine!
Reviewed July 5, 2020
So far the process has been great. The first thing I have to mention is the customer service. If I have any questions or concerns I called my representative and they took car of me in a professional and efficient manner. I definitely made the right decision!
Reviewed July 4, 2020
I have not received aligners yet but the woman Janine that helped was very helpful. Will recommend Byte to everyone I know. My son Jonathan is so excited because he wants braces. I unfortunately don't want that for him so this is the very best next.
Reviewed July 4, 2020
I am about half way through and see major improvements. I am very happy with the progress so far and the whitener that is used every night in my aligner works very well. Happy customer so far. Can’t wait to see the final results!
Reviewed July 4, 2020
Working with Byte has been so great! They have the best customer service who is quick to respond and so helpful! They are there to help guide you every step of the process! My aligners just shipped and I cannot wait to start the process! They even shipped earlier than originally said! So excited for this journey!
Reviewed July 3, 2020
I am receiving my aligners soon and any questions I have had are answered in a timely manner. I am very excited for my treatment to begin, and I love that I get to wear my aligners at night as well. It is a great option for someone with a busy lifestyle.
Reviewed July 3, 2020
I am currently in week 9 of my 15wk treatment plan. I have noticed a major difference especially in my bottom teeth. I am already feeling much more confident. My teeth have gotten so much whiter as well. I would definitely recommend Byte to anyone looking to straighten and whiten your teeth! They are very comfortable and are not noticeable at all! Even when I tell people I’m wearing them they don’t believe me until I pop them out, lol! Very great experience so far, I cannot wait to complete my treatment plan!
Reviewed July 3, 2020
Updated on 10/11/2020: I had metal braces when I was younger so I was bummed when my smile shifted out of place but the Byte treatment plan was so much more manageable than what I experienced in the past. I love my new smile!! I was also very pleased with the byte care team. They reached out on multiple occasions to make sure my treatment was going smoothly.
Original review: From ordering my impression kit to receiving my aligners, my Byte experience has been amazing. My byte advisor and the care team have been very attentive. And the overall process of creating my molds and using the aligners is very straightforward thanks to the instructional videos/pamphlets byte provides!
Reviewed July 3, 2020
The whole process has been really smooth. Byte really manages expectations well. They underpromise and overdeliver. I got responses and my aligners quicker than I thought I would. I have recommended them to quite a few of my friends.
Reviewed July 3, 2020
It is not an easy journey for my treatment, around week of 13 of the first treatment, I realized that it is not working at all so I contacted Byte. Nora, Dental specialist, get back to me with all the intention to get this works out correctly. From the time contact her and before receiving the replacement aligners. She provided excellent customer service and 100 % attention on this. Really appreciated her service and would like to recommend others.
Reviewed July 3, 2020
Everything about my experience was grade A. Customer service, price, speed. Would give a 100 stars if I could. The customer service that I had couldn't be fake. I was treated like a person not just a sale and it made me feel important.
Reviewed July 3, 2020
The customer service from Byte is fantastic. They listened to every question and talked me through all my options. It took a few weeks for me to get my impressions sent in and then the payment options, and they were very patient in understanding my busy lifestyle.
Reviewed July 3, 2020
The experience I’ve had with Byte thus far has been great. It’s been quick and straightforward. Throughout each step in the process a Byte customer service rep reached out to me to check in and answer any questions I had. They were knowledgeable, personable but professional, and super helpful throughout the process. It made me much more confident in my decision to purchase aligners and go with Byte.
Reviewed July 2, 2020
Exceptional customer support. Relatively painless teeth shifting. I’m stunned. On week 7 and already in love with my smile. The only issue that I have had is that the lifetime guarantee depends on you buying retainers for $99 every 6 months until you die. But they aren’t mandatory so it’s fine. :)
Reviewed July 2, 2020
The Byte team has done an amazing job with customer service. Being able to text specialists and my byte advisor about any questions has been so convenient! Everything is going very smooth so far and I can't wait to start treatment!
Reviewed July 2, 2020
Great experience with everyone at Byte, I’m 10 weeks in almost and my teeth are straighter! I couldn’t be happier right now, everyone is supportive and you help all along the way! Perfect care from the start. I cannot wait to see my final outcome.
Reviewed July 2, 2020
I was referred to Byteme by my cousin. After researching them myself I chose them over Direct Smile. I can truly tell you this was the best investment ever. Their customer service is excellent. Always pleasant and professional. Willing to assist you with getting your questions answered.
Reviewed July 2, 2020
Updated on 08/24/2020: Great customer service. They are always available and super nice. They keep in contact with you the entire time and every step of the way. The impression kit was easy to use and packaging is great. I'm on week 5 and I can't wait to see my results.
Original Review: I love the convenience of doing everything online and then the kit comes super fast. Giving you two sets to do your impressions makes sure that you do it perfectly. Customer service was fantastic. They text, and you have direct numbers. You are never on hold. Can't wait to start.
Reviewed July 2, 2020
So far the experience has been a good one. Was easy to do the impression and free mailing them back. Everyone has been very helpful. I am currently Waiting on aligners to come. I Can report after I am finished.
Reviewed July 2, 2020
Would recommend! My wife will start in a couple months. Great experience so far and I haven't even gotten my aligners yet. Service and attention have been like no other! Saves time. Can't wait to see the results.
Reviewed July 2, 2020
I have yet to get my aligners but can say the process thus far has been very easy. My impression kit arrived fast and I was impressed at the timeline given for my treatment (8 weeks). Whenever I have questions I am sure to get a quick response. Good experience so far!
Reviewed July 2, 2020
I had a couple of questions and was helped immediately. Awesome service and very easy to work with. They were able to send new photos to the dental team so I could get some minor tweaks done to my lower teeth. I would recommend Byte to anyone who is interested in aligners.
Reviewed July 2, 2020
I've been wanting to get aligners for a while. I was doing research on all the different companies and saw ByteMe. They had good ratings, so I thought I would give it a try. I got my impression kit just a few days after I paid for the kit. They gave me very clear and easy instructions on how to do the impressions. I loved how I had someone contact me to keep me posted, seeing if I needed anything, making sure if I had questions, and quickly answering if I did. After I sent my impressions kit in, I got to see a whole 3D model of my mouth through each step of the alignment process. I really liked being able to see what my smile would be after, and it made me so ready to get started. ByteMe is super cost friendly and the advisors are VERY nice, helpful, and very quick to respond any way you contact them. I highly recommend them for anyone wanting a better smile!
Reviewed July 2, 2020
I’m in week 3 of my treatment and from the beginning it has been seamless. All questions answered promptly and I’m already seeing results. Cannot wait to see my new smile over the coming weeks. I definitely recommend Byte.
Reviewed July 2, 2020
BYTE’s customer service has been amazing. They called me thru the process and emailed each step of the way. One representative gave me her cell phone number to call her anytime I had a question. Thank you for your great service and I would recommend you to everyone know.
Reviewed July 1, 2020
I have had a great experience with Byte so far. Taking the impressions was easy and I received a digital image of my new smile in less than a week after they received my impressions. My byte advisor was very friendly and answered any and all questions I had about the process. I have now purchased my aligners and I can’t wait to receive them and begin the journey to my new smile!
Reviewed July 1, 2020
I had the best experience ever! Shahyan was so personable and such an easy person to talk to. He related in so many ways and helped me make the best decision! I would highly recommend this system! I haven’t even gotten the alignments and I already love it. :)
Reviewed July 1, 2020
I am very impressed by the whole team from the text and emails, the easy to do website that assist me with no problems to successfully complete everything I needed to. I enjoyed interacting with them and the process was painless.
Reviewed July 1, 2020
So far my journey with Byte has been pleasant. I received my aligners today. I expected them to arrive 4-6 weeks after acceptance of treatment plan however, the aligners arrived within 3 weeks. Customer service is top notch at Byte and I’m happy to be apart of this community! I can’t wait to share my final results!
Reviewed July 1, 2020
So far all I can say is wow! They do an amazing job at reaching out to answer all your questions, customer service is over the top & everyone is very friendly. I'm excited to get my aligners & start this new journey.
Reviewed July 1, 2020
I have loved every step of this experience. The difference is obvious in 8 weeks! I can’t wait to be finished, but the time seems to be racing by. Painless and clear and easy. Customer service is great, but I have no significant problems or questions. Would absolutely recommend Byte!!
Reviewed July 1, 2020
My mom has been "encouraging" me to get braces for years but I haven't been able to afford them until I found Byte. I appreciate that they take your face/jaw shape into consideration with designing the aligners. The intake process was easy (I have to admit I had a lot of fun with the smile spreader) and once I got approved it was a no-brainer really. Quarantine is the perfect time to get my smile on! Can't wait for my aligners to arrive.
Reviewed July 1, 2020
When my impression kit arrived, the mouth guards were too big too for my mouth. I emailed Byte and got an immediate response that they will send me smaller ones for free with express shipping. My teeth hurt the day after I put new aligners in but seeing how much straighter my teeth are in just 9 weeks make it worth it! I love the teeth whitener.
Reviewed July 1, 2020
Courtney and everyone I spoke to were nice, they answered all my questions and helped me with financing! I'm so excited to get my teeth straightened at a great price. The molding process was fairly easy and the app was simple to use.
Reviewed July 1, 2020
I am halfway through the treatment and seeing a real change! Reading reviews from other people helped me to make a decision to go ahead with this process, so I would like to contribute a feedback of my own to let people know: this Byte thing works!! I loved the computer simulation visual plan that was sent to me prior to making any purchase commitments and it shows you how many aligner sets you'll need and how many weeks it'll take for you personally to get your optimal result. I'm loving the Byte device that helps me to settle in comfortably with each new aligner set. Communication team is really well organized, there's a consistent check-in on your progress. Can't wait to see the final results, great experience all around so far!!
Reviewed July 1, 2020
I am on week 5 of my aligners and I have already seen such a huge difference in my bite and my smile.. I am very pleased, not to mention the customer service is superb!! Thanks Byte!!! I am going to recommend to all of my friends & family..
Reviewed July 1, 2020
I went with Byte because of all the extras it offered and the lifetime guarantee. I was skeptical of course and I didnt see much improvement until about week 7 and the difference was staggering. I am on week 16 of 17, and to the naked eye my teeth look perfectly straight. I highly recommend them.
Reviewed July 1, 2020
Products used are of high quality and very easy to use. The instructions for a beginner are detailed and easy to follow, which makes the experience just as exciting. Also the use of technology that provides safe and pretty rapid results are just what I would use as high points when recommending to a friend.
Reviewed July 1, 2020
So far my experience with Byte has been great. Their customer service is really good, they're quick to respond and have been very supportive throughout my process. I got my treatment plan in a short space of time. They've also kept me up to date with promotions and reviews from other Byte users, which have been inspiring.
Reviewed July 1, 2020
The attention and follow-up very good, it was also very easy to make the molds. Something that could improve is the price since it is expensive, it could be something better. Everything else so far very good, I still don't get the aligners so I can't give a complete opinion on the product.
Reviewed July 1, 2020
I haven't actually started my Byte journey just yet but the customer service the byte team has is amazing. I'm still waiting for my aligners to be processed. I've looking into braces but they're way too expensive. I'm so happy I came across byte and I for sure cannot wait to start my journey.
Reviewed July 1, 2020
I first heard about Byte while browsing on Instagram. I wasn’t sure how to feel about it so I went ahead and visited my dentist, who then referred me to an orthodontist who stated that my treatment would cost double what Byte was quoting and stated it would take a full year in braces. Byte’s team stated I could have a great smile in 4-5 months and were excellent about keeping in touch through email, text and a couple of phone calls. Byte is really good about explaining every step of the process in manner that’s informative and yet leaves you feeling like you have options. I personally love that my treatment won’t cost as much and can be done quicker. I’ve just purchased my treatment plan and am waiting to receive my aligners. So excited to see how well this will work!
Reviewed July 1, 2020
From the moment I received the molding kit in the mail, the process was easy. I’ve been recommending Byte to all my friends and family! I can’t wait to receive my aligners so I can show off my new smile!
Reviewed July 1, 2020
Byte has been responsive and helpful. The molds were very easy to complete and mail in. My aligners arrived in the timeframe that was advertised. So far the process has been easy enough (I am using the night time option). I am 3/4ths of the way through and am out of my top aligners so have reached out to my support person at byte who is supposed to correct this.
Reviewed July 1, 2020
Well I have to say that I am very impressed. I actually started seeing results the second week of wearing them. They took a little time to get used to but now four weeks in they don't bother me. I can't wait to see the end results!!!
Reviewed July 1, 2020
I have been extremely pleased with my Byte experience so far. While I’ve just started the customer service is amazing with getting back to my questions within the hour. I’m so excited! I like that I got 10 aligners at once instead of having to wait for new shipments. I also appreciate the financing options. Very helpful!
Reviewed July 1, 2020
The process so far has been very quick and easy. Everyone on the Byte team is so helpful, kind and amazing!! They have made getting braces from home such a non difficult and fun experience! Definitely would recommend to a friend!!
Reviewed July 1, 2020
My Byte advisor was Jessica ** and she was absolutely amazing. Everything was super easy to use and I am so excited to start my treatment! The dentistry team also changed my treatment to suit my needs and were very prompt in doing so. :)
Reviewed June 30, 2020
Would 10/10 recommend Byte! My advisor was amazing, answered all of my questions, treated me with respect and kindness. Loved speaking with him. Overall great customer service and I am excited to start my journey to a brighter and straighter smile.
Reviewed June 30, 2020
The process to get my aligners couldn’t have been any easier. I receive my impression kit and completed the procedure. I receive a response in 2 days after sending kit back (shipping free). I was notified I was a candidate for Byte. I explored my payment options along with my dental insurance being applied. The process was done! Everything was done on my time and when I decided to move forward. Very accommodating and I’m so excited!
Reviewed June 30, 2020
When I found this company online I had no idea of what the results would be. It was like I found myself all over again! I took these pictures and it was like looking back at a whole new person and I’m not even finished yet! I can’t wait for the final results!
Reviewed June 30, 2020
When I started, I was expecting a fair amount of discomfort wearing the aligners, but that is not the case. They are comfortable. Support staff check in frequently and are very helpful. I'm just over half way and cannot wait to see my new smile!
Reviewed June 30, 2020
I am thrilled that I am straightening my teeth without having to worry about bothersome wire braces. I’m happy with how straight my teeth are becoming and am excited to see the end result. The whitening product works well, too!
Reviewed June 30, 2020
Having an advisor every step of the way made this process so much more personal and I felt more confident in such a big purchase. She answered any questions that I had via text and went over payment options (there are so many!) without ever pressuring me to purchase. I was told my aligners would take up to six weeks to be manufactured, but I received them in about two. I'm so excited to improve my smile!
Reviewed June 30, 2020
I have been wanting straight teeth since my adult teeth came in. Having an affordable option like Byte with the customer service they have is amazing! I would recommend to my friends...and already have! I have worked in Customer Service for a long time and I am always happy to be treated with respect and care! Thanks, Byte.
Reviewed June 30, 2020
I have not received my aligners yet. However, so far, my Byte advisor has been a very big help. She has helped me step by step. She was most helpful when I needed help choosing which payment plan would work best for me.
Reviewed June 30, 2020
I'm very excited to be getting my teeth straightened with Byte! I haven't gotten my aligners yet but Byte has been very friendly and in contact with me the entire process so far. I am also excited about the teeth whitening because many reviews say it work very well.
Reviewed June 30, 2020
So easy to use and already seeing results. Great for fixing crowding and spacing issues. Very reasonable price compared to in office orthodontic treatments - also check if your insurance has any reimbursement. Highly recommended by this busy mama to of 4. Also the BrightByte is awesome!
Reviewed June 30, 2020
Everything has been so easy with Byte. I researched two rated invisible aligners and they were first. I see why. :) They have reached out to me many times and answered all of my questions. Can’t wait for my new smile.
Reviewed June 30, 2020
My initial setup and impressions process was very simple and easy to understand. I had some fear that I wouldn't get perfect results but they came out great! Seriously, anyone can do this! After they received my impressions, they were very reassuring that my kit turned out great and I was walked through the rest of the process via email and text. Shoutout to Ellis for making the process so painless and answering all of my concerns! Thank you all!!
Reviewed June 30, 2020
I'm 3 weeks into my Byte treatment and so far I love it! I can already see a difference in my teeth along with the whitening that is included. It comes in a beautiful box and packaging with easy to follow instructions and customer service has checked in several times already to see how I'm doing. Great customer service, super easy to use, and great value!
Reviewed June 30, 2020
I had been looking for an alternative to braces and I found it. My overbite isn't fixed completely but all my teeth are straightened out and will have a great smile. Using the Impression kit was easy and the treatment plan was available pretty fast.
Reviewed June 30, 2020
As soon as I signed up for Byte I had an advisor that was genuinely interested in if I had any problems or concerns. They reached out over call and text to follow up and make the process easy! They responded very quickly to my questions and I never felt I was left on read.
Reviewed June 30, 2020
I’ve been waiting for my straight teeth for so long, I’m excited to see what my smile looks like with straight teeth. Everything has been easy and affordable! The advisors have been helpful along the way and have answered any questions I’ve had.
Reviewed June 30, 2020
I’ve been self-conscious about my smile in photos so they tend to look fake.. I saw an ad for Byte and decided to try it... From step one the customer service has been excellent and the online ordering process was easy too... When my aligners arrived the fit and comfort has been a pleasant surprise! I’m on week 8 of my plan and am very happy with my results and the whole process.
Reviewed June 29, 2020
Joining the Byte family has been one of the best decisions I’ve made yet! Signing up was easy and CHEAP!! The molding process was super easy after reading the instructions. Couldn’t ask for a better start to a teeth-straightening journey.
Reviewed June 29, 2020
The whole process is super easy, you’re never confused about anything. Everyone on the Byte team is friendly and always there to help! They even reach out to see how you’re doing! I would definitely recommend to anyone in need of a straighter smile. I feel so confident already!
Reviewed June 29, 2020
Byte has, so far, provided excellent customer service. Even during the COVID situation, I have never had to wait longer than a day for an email reply. Also, whenever I call instead of email, I get a person who speaks English. This is important to me.
Reviewed June 29, 2020
Alice was a doll. She got me all squared away with bytepay. Thank you again Alice. Everyone I spoke with was very helpful and pleasant. I can’t wait for my new smile. I would recommend this service to everyone I know.
Reviewed June 29, 2020
So far, so good. I can definitely notice a difference with my smile. I was not aware that my treatment plan would take longer than expected but I am happy that Byte is following up and will be sending more too aligners.
Reviewed June 28, 2020
Byte is an amazing company and has awesome customer service. I have wanted braces for a very long time and I am finally able to get them due to their easy and always approved payment plan. Thanks Byte! I'm so excited.
Reviewed June 28, 2020
Right from the start, the team have been supportive and explanatory. My main concern was the duration and l opted for the night option. The customer service has been great. The guys are quick in their reply. The price is my concern but l hope the insurance company will take care of their portion.
Reviewed June 28, 2020
I'm loving Byte so far. I got my Impression kit for only $29 with a code, and received them within 2 days with free FedEx shipping. Once they received my impressions, they made my 3D model the very next day and I purchased my plan using Carecredit. I even got $100 off for paying in full upfront. I'm so excited to start my treatment as it's supposed to only take 3 months for me. I'll recommend this to everyone.
Reviewed June 27, 2020
Byte is great!!!! I'm loving the process. Keep up the good work. If you having problems with smile, please try BYTE. THEY ARE AWESOME. Customers Services is also a plus. Let's get to smiling you guys. Byte keep up the good job.
Reviewed June 27, 2020
I think the whole process is easy! Getting started they send you everything you need and the presentation is so cute! I appreciate the little details of the kit. Overall my experience has been great! The super bite vibration is helpful by making it more comfortable. Everyone that has reached out is super nice!
Reviewed June 27, 2020
I have been looking into braces for years, with Byte I finally found a solution I can do from home that was within my budget, the aligners fit my teeth comfortably. I am on week three and my family members have told me they can already see a change in my smile!
Reviewed June 27, 2020
Currently waiting on my aligners but this team has fulfilled my expectations beyond belief! Top notch customer service and they genuinely care about your experience! I cannot wait to receive my aligners in the mail so I can get started and complete my treatment in just 11 weeks!
Reviewed June 27, 2020
I’ve been using the Byte aligners. I have about three weeks left and my teeth look great! So easy to do and keep up with. Looking forward to see how great my smile will look when I’ve completed all the aligners done.
Reviewed June 27, 2020
Customer service has been nothing but a good experience. They're on it, help and support is definitely their priority for its customers. I would totally recommend Byte to friends, family and others. I’m happy to be trying them out. Now the waiting game begins, my aligners should be here in 4-6 weeks.
Reviewed June 27, 2020
I initially went with Byte because of the great price, but I would recommend them to anyone at any price. The impressions were easy, and I got my aligners about a month later. There was a little discomfort starting out, but now I hardly feel them! I can't wait to finish my smile journey. :)
Reviewed June 27, 2020
Bar none - best customer service I’ve experienced. I’d highly recommend Byte to anyone. The speed and ease of the whole process was superb. I’m a health care professional and expect the best quality. If you're comparing different companies for teeth aligners, look no further.
Reviewed June 26, 2020
Rapid and wonderful personal service so far. I can’t wait to receive my aligners. The impression process was simple and had really fast turnaround. I have been emailed at every step of the process and even received a personal call after receiving my treatment plan.
Reviewed June 26, 2020
I couldn't be happier with the experience of using Byte aligners. They are convenient and work perfectly for me. I would highly recommend. I went to several orthodontists who told me I would have to have oral surgery to fix my smile. Guess what, I will get the smile I want without any surgery!
Reviewed June 26, 2020
I always had a person to contact immediately if I had questions and they checked how everything was going on. I haven't run into a single problem and the process has been easy. I wish I would've done it earlier because my teeth look SO much better and I'm very happy with it.
Reviewed June 26, 2020
I am in week 10 of a 11 week program with the night aligners. The whole process has been very simple. I'm impressed with the results. I can tell a difference from day 1 to day 7 with each set of aligners. And support from Byte is outstanding as well.
Reviewed June 26, 2020
It only took a few days (less than a week) and I got my impression kit - talked via text and phone to my representative to assist me in the process - did the impressions and already have my plan... which I purchased. I am doing the night plan only but will likely use it more than the 10 hours a day. Quick note - doing the impressions was actually kind of fun!
Reviewed June 26, 2020
So far, I have truly enjoyed every step to getting started. The impressions were easy to do and highly entertaining. Sending them back was a breeze. And the customer service has been quick to respond and extremely fun to connect with.
Reviewed June 25, 2020
The Byte customer service representatives are very helpful. All questions are responded to in a "can do" manner and if they don't know the answer immediately, they work to solve your issue. I am over half-way through my treatment and looking forward to my new smile.
Reviewed June 25, 2020
When I looked into Byte. I was originally nervous. I called. Asked questions. The customer service is great. My kit was delivered 2 days later. My treatment plan was only 15 weeks and a fraction of the price compared to other companies. Byte was super quick to respond to any question or concern I had. I'm on week 12 of 15. I'm super happy with my results and have already recommended byte to several people. Thank you so much!
Reviewed June 25, 2020
Easy and convenient. Order your Impressions Kit and return to see if you are a candidate. If you are wait a few weeks for your aligners kit and start your treatment. They also pay Shipping. Any questions call their awesome Customer Service.
Reviewed June 25, 2020
Byte customer service is amazing. Someone was available for me from day one through text messaging. They reach out to you and check in on you constantly during the process. When my aligners were ready, a customer service representative also helped me to set up the payment through CareCredit. Everything has happened just like they described and within the proposed timeline. I just begun wearing the aligners today, but I already am a Byte fan.
Reviewed June 25, 2020
My whole experience so far is great! I have no complaints. Since day 1 of me purchasing the impression kit, Adam has been right there to motivate me to even do it although I was discouraged from past encounters with other companies.
Reviewed June 25, 2020
Byte process was easy Peasy. They gave step by step instructions as well as responded to concerns in a timely manner. If you are looking for aligners, Byte is company that will meet that need. It was a very pleasant process for me and I would recommend others the same experience.
Reviewed June 25, 2020
I had researched many invisible aligner programs and finally decided on Byte due to their positive reviews and reputation and I am glad I made the decision. It has been a positive experience. The team at byte is very professional and courteous and the communication is second to none.
Reviewed June 25, 2020
Everything went way quicker than expected! Less than 1 month from ordering impression kits to getting aligners in the mail. Communication has been great via both text and email, with immediate response. I'm excited to get started! It was really neat to see the live treatment plan on the website, super cool feature!
Reviewed June 25, 2020
Byte’s customer service is great! They answer questions, and help with any concerns you may have. I enjoyed talking to my rep. She was so excited for me and I really appreciated her support. She was genuine and very caring.
Reviewed June 25, 2020
I have tried Smile Direct in the past. While the plans of both were similar, Byte gave me less than half of the treatment time that Smile Direct did. On top of that, byte has checked in every step of the way with spectacular customer service. I've had to get impression kits reordered and from the ordering process to the new one it went without a hitch. I would recommend byte to my friends and family without hesitation.
Reviewed June 25, 2020
I am still waiting for the product to arrive, but so far I am super impressed! The customer service is phenomenal. I had lots of doubts about insurance, but they made everything super easy. Also, the molds were too big, and they shipped smaller ones the same day. A++!
Reviewed June 25, 2020
Byte has been amazing each step was easy to complete before getting my aligners. My byte advisor was very professional as well. Even during the pandemic byte has sent my items in a timely manner. I would recommend byte to anyone looking to correct their teeth!
Reviewed June 25, 2020
I am currently on week four of my twelve week plan and I could not be happier with my experience thus far. Byte has been amazing with the follow ups and the overall user friendly system. Cheers to straight smiles!
Reviewed June 25, 2020
I have had a great experience. I am starting week 12 of a 14 week plan. I have been comfortable with the this process, and my teeth look better each week. I've also cut down on snacking and drinking coffee all day! I would do this again.
Reviewed June 25, 2020
From the impression kit, to financing, to any questions about the entire process, Byte’s customer service is phenomenal! I looked into Smile Direct and Candid prior to Byte and what a mistake that was! Everyone I have encountered during my Byte experience so far has been phenomenal! I will post an update once my aligners come in a few weeks, can’t wait. :)
Reviewed June 24, 2020
Everything is packaged very well and neat. The guides to help with the product are thorough and help a lot with getting things started. Everything is easy to use and I particularly like the hyperbyte tool. It definitely helps with the alignment and makes things go a lot quicker. I appreciate the little notes in each package as well that help get you motivated and excited for a new smile!
Reviewed June 24, 2020
When I had questions my advisor got right to me. She helped me with my purchased. And made it easy! Yes I will definitely recommend to all my friends and family. Just got the email that my Aligners were on their way only after 4 weeks!
Reviewed June 24, 2020
Customer service is amazing! Any question I have they have a answer, they always get right back with me! I am so happy I choose Byte! Thank you so much for helping me get the smile I always dreamed of!
Reviewed June 24, 2020
I’ve had such an easy and great experience with Byte. The associates have been so helpful. The package was easy to follow and well labeled. This has been the best decision I’ve made. I can’t wait to see my new smile!
Reviewed June 24, 2020
I ordered Byte in March and I can already see a significant change in the alignment of my teeth. The whole process has been absolutely amazing. I also really like BrightByte solution, which has helped with the whitening of my teeth.
Reviewed June 24, 2020
Half way through my treatment, and everything has been really great so far. Taking the impressions was more difficult than I anticipated, but it still went over smoothly. Looking forward to finishing up my treatment! Customer service has been great.
Reviewed June 24, 2020
The whole process was very easy and smooth, very excited to start this journey with my new aligners! I got the night ones and I feel it will make it easier from a practical point of view to have my teeth straightened when I sleep.
Reviewed June 24, 2020
I'm 62 years old and have always had snaggle teeth. I am on week 8 out of 21. So far I'm thrilled. My teeth are whiter, and I can see a noticeable difference (I even superimposed my first week over week 7 to really see the change!). Only uncomfortable the first hour of new week's aligners...the rest of the time they are comfortable.
Reviewed June 24, 2020
Well first off this is the company for you if you're looking to start fresh. Customer service is top notch???? Best I've dealt with in a while. Thanks for taking the time to explain the process. Hand down amazing!!!
Reviewed June 24, 2020
The process to date has been seamless, the moldings were easy to use, the customer service has been fantastic, the results to date are stellar. Not surprisingly there was a bit of a delay in the trays but I will chalk that up to COVID. I am really looking forward to my new smile when I get out of Quarantine!
Reviewed June 24, 2020
The customer support has been great, and I received the aligners in the time frame quoted by the company. The aligners do really hurt the first night or two on each new tray set, which makes it hard to eat as my teeth are so sore; however, that is the intended purpose to move teeth, so the pain makes sense.
Reviewed June 24, 2020
I am so glad that I chose Byte to straighten my teeth! I am almost on week 8 of my byte treatment plan and everything is going smoothly so far. I have little to no discomfort thanks to the Hyper Byte tool that's included with the aligners and they also stay super clean thanks to the foaming Bright Byte cleanser that was included as well! I am excited to keep progressing through the plan and see my end result. Everyone on the support team has been great from the start, from helping me with the impressions, to paying for the aligners, and checking up on me throughout this journey. I definitely recommend byte to anyone looking to straighten their teeth with clear aligners!
Byte Company Information
- Company Name:
- Byte
- Address:
- 3435 Ocean Park Blvd., #107-252
- City:
- Santa Monica
- State/Province:
- CA
- Postal Code:
- 90405
- Website:
- www.byteme.com
