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Byte Reviews

Out of business
4,943,548reviews on ConsumerAffairs are verified
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Edited by: Jon Bortin

About Byte

Byte makes clear plastic aligners to help customers straighten their teeth with no office visits. Certified dentists and orthodontists design treatment plans and monitor progress remotely. Byte offers financing options with 100% approval. You can order an impression kit risk-free; if you aren’t a good candidate, Byte refunds the price.

Pros
  • Short treatment plans
  • 100% approval for financing
  • Lifetime guarantee
Cons
  • Not everyone is a candidate

Byte Reviews

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    How do I know I can trust these reviews about Byte?
    • 4,943,548 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 21 Reviews 2780 - 2930
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 16, 2020

    Byte's customer service is amazing! They are super attentive and are always trying to see how they can help you out. Because of their great service I was convinced of buying the aligners. I'm really excited to start my treatment!

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    Verified purchase
    Customer Service

    Reviewed Oct. 16, 2020

    I’m a new customer with Byte and I’m very pleased with their friendliness and great customer service. I did my research before choosing Byte and I’m so glad I went with them. I’m so excited to have a new straight and whiter smile in just a few months.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 16, 2020

    Halfway through my regimen and so far satisfied. The impressions kit to get started was easy. Convenient to do from your home. App guides you straight through the process. Customer service has been quick to respond to any questions along the way and very helpful!

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    Verified purchase
    Staff

    Reviewed Oct. 16, 2020

    From the get go the Byte team were helpful and engaged; despite no requirement for face to face interaction. The impression process was easy and I’m excited by the predictions of my digital smile; finally getting the smile I’ve been after. Byte were able to help me where others could not.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 16, 2020

    I originally tried a major online aligner competitor of Byte. It was a horrible experience! They were not responsive and kept giving me the runaround when there were issues. I decided to stop. I then asked my dentist how much she charged, and it was $5,000. I took a chance and tried Byte, another online aligner company. It has been an awesome experience! When I make a phone call, I do not have to wait to get a support member. The support team is knowledgeable, friendly and responsive. I only have a few weeks left and I see a huge difference in my smile, both in how much straighter it is and also whiter. I am so thankful for Byte! I would highly recommend it to anyone considering straightening their teeth. It is affordable, the Byte team is available and supportive and the aligners and teeth whitener work!!!

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 16, 2020

    I struggled with gapped teeth from thumb sucking as a child and never got braces. I am a month away from finishing treatment and see a tremendous difference. I highly Recommend Byte to anyone wanting fast results with a high pain tolerance LOL.

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    Verified purchase
    Customer Service

    Reviewed Oct. 16, 2020

    I am 10 weeks into my Byte experience and have enjoyed each week and every step of the process! The customer service is truly unmatched and I am already noticing a difference in my smile! I am excited for what is to come. Highly recommend!

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    Verified purchase
    Punctuality & SpeedEase of Use

    Reviewed Oct. 16, 2020

    Byte’s service was extremely easy to use and everything was super quick. The impression kit was simple to use and when I ordered my actual aligners they arrived in half the expected time. I’m only about 1 week into my aligners but so far the discomfort is minimal and it’s so much easier to function with than I thought. Highly recommend if you’re on the fence.

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 16, 2020

    Love the ease of the night wear! Straighter teeth while I sleep and don't have to think about it during the day. Already noticing a difference and I'm on week five. Can't wait to finish my treatment and see my final results!

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Oct. 16, 2020

    So far everything has been going great. I love my advisors and I love that I get my emails fast and an actual visual of my treatment likes. This is amazing so far. All thumbs up :))). And for the price and short time of having to were the aligners just wow.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 16, 2020

    I love how it’s going so far. Very easy and comfortable. And I love the customer service, very quick and helpful responses. The budget is also very affordable with monthly plans. Way easier and faster than traditional braces. The process of receiving them in the mail was super fast.

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    Verified purchase
    CoverageMaintenanceStaff

    Reviewed Oct. 16, 2020

    I have always been so self conscious about my smile and never took the steps to fix it, not knowing how easy it would be. Byte has been friendly and helpful and I actually see a difference in 5 weeks!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Oct. 16, 2020

    Updated on 01/08/2021: The Customer Care Team at Byte is extremely easy to work with. The entire process, from molds to receiving the aligners was really straightforward, and the aligners are clearly labeled so that each week you can switch to new aligners seamlessly. Week 10, I can already tell it's working!

    Original Review: They have been very helpful through my process. My customer service rep was awesome, very knowledgeable, quickly responded to emails and answered every questions I had. I’ll get my aligners in very soon. I would recommend anyone to start with Byte!

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    Customer ServicePunctuality & SpeedRefunds & Payouts

    Reviewed Oct. 16, 2020

    I purchased my aligners around April 2020 and have since need 2 more and now I've been in the same ones for about 7 weeks. Still waiting on yet another impression kit. I don't get calls, can't leave a review, and after researching the BBB find that these reviews are not real. They got my money and now I wait.

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    Byte
    Response from Byte

    Hi Patricia! Thank you for your feedback- we always take feedback seriously, and would like to make sure we are providing a better experience for everyone. Our reviews are all verified patients and results, so rest assured that all (including our 4.3 star on BBB!) are legit. We would love to look into your case further, as it is not common to have anyone wait longer than our normal expected time frame. As we are bound by HIPAA, we are unable to assist further via a public platform to get you back on track, but please send us a message to our support team! We'll be happy to help right away.

    Verified purchase
    Customer ServiceStaffBillingHonesty & Transparency

    Reviewed Oct. 16, 2020

    I have honestly been so impressed with the customer service. Kim is my advisor and she has been nothing but a huge help to me. She was able to check to see about my care credit card. She provided me with lots of information on any question I asked. I definitely recommend!

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 15, 2020

    Great customer service provided by Byte with prompt responses from team. And always followed up and checked in on how my treatment is going. I’m still in the middle of my treatment so I can’t speak for that yet but they do have good customer service.

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    Verified purchase
    Staff

    Reviewed Oct. 15, 2020

    I’m excited to start my experience with Byte! The process of creating the molds and shipping them off to getting it seen was super easy! I enjoyed the detailed visuals during the molds process because it was helpful. My byte advisor was very attentive and friendly to making sure everything was running smooth.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 15, 2020

    I’m on week 4 day 2, and so far so good. I’m already seeing results! And The customer service is superb! Anytime I’ve had a question is answered promptly. I couldn’t ask for more from a company! I did a lot of research on different at home aligner companies and so far I am not disappointed in my choice!

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    Verified purchase

    Reviewed Oct. 15, 2020

    I am so thrilled with how my teeth are transforming. I am halfway done with my aligners and I see such a difference! I am so excited for my new smile. Byte support and products are great! Love it all so far!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 15, 2020

    I felt so nervous, but my Byte advisor assured me and also provided me references so I could follow the steps to sending the correct imprints the first time! I can’t wait to begin! Everyone has been so helpful and quick to respond!

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    Verified purchase
    Staff

    Reviewed Oct. 15, 2020

    Byte has been a wonderful experience so far! I am a little over halfway to being finished and I am extremely happy with my results! On top of all of that, the team that has helped me through the process has been incredible. They have thoroughly answered every question and walked me through certain issues I’ve had from time to time. As a whole, Byte is a very professional company who I would recommend time and time again!

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    Verified purchase

    Reviewed Oct. 15, 2020

    About 1/3 way through the Night version and I am pretty stoked. Progress is dependable, the whitening solution is effective and useful and the instructions are laid out and simple. Everything is going well so far and I am excited for my new smile.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 15, 2020

    I had a great point of contact with a Byte employee. They were available almost 24/7 via text and phone call and answered all my questions in a timely manner. They made the process really easy for me! The steps to ordering aligners are easy and quick and help is offered along the way.

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    Verified purchase
    Sales & MarketingPriceStaffRates

    Reviewed Oct. 15, 2020

    Only on week 2 but already seeing a difference, I’m excited to continue my journey with Byte. Overall the molding kit was an amazing price with the current sale and being able to pay in full to save 15 percent is an amazing deal.

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    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Oct. 15, 2020

    This is the easiest and most convenient way of getting braces, not to mention the lowest price. I love everything about this company! I can't wait to see the end results! I am only 5 weeks in but already seeing improvement!

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    Verified purchase
    Price

    Reviewed Oct. 15, 2020

    My Experience with Byte has been awesome! I thought I would have to do the metal braces that cost upwards to $6,500. If I had known that I could do this I would have done this years ago! I am so happy with the progress and in so little time and it is way cheaper than the metal braces by far and I didn't have to go get anything tightened so this has been a perfect experience for me and I'm actually going to get my stepson to do it also!! Thank you so much!!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 15, 2020

    I have been blown away with the customer service and attentiveness to making my smile the way I want it. The process has been so simple and quick. The 3D model of your new smile online blew my mind and it was so amazing to be able to see what my teeth will look like at the end. I highly recommend Byte!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 15, 2020

    The customer service was the Best. Anything and everything I needed from the moment I began to want this process they have been extremely helpful. I’ve never had such a good experience. They check on you periodically without ever being so pushy. I would recommend to anyone looking for answers to help improve a smile.

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    Verified purchase

    Reviewed Oct. 15, 2020

    I am so Thankful I came across this company. After a bad experience with another invisible aligner brand (SmileSirectClub) I see a very positive outcome from Byte. I would highly recommend them to everyone. You have the option of picking the day time or night time aligners.

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    Verified purchase
    Staff

    Reviewed Oct. 15, 2020

    I've been really pleased with the Byte program so far. I've never had to leave the comfort of my home, and their representatives are always proactively reaching out to see how I'm doing. The service has been really great, and the packaging for the aligners was really slick. I don't know if my smile has changed yet, but I'm looking forward to the final outcome.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Oct. 14, 2020

    I've done a lot of research into different companies for aligners, I found Byte to be the most affordable and lots of great reviews, they're a trusted company, I can't wait to get started with my aligners and get a smile I'm proud of.

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    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Oct. 14, 2020

    I was a little skeptical at first to try any type of aligners because of the cost, but Byte was much more affordable. I signed up for byte pay which is eased the financial worries. The lady who signed me up for byte pay was extremely patient and helpful and walked me through the whole process. She made sure I knew what I was paying for which I appreciate. I got my aligners quickly and put them in right away. I am two months into my treatment right now and I am pretty happy with my results. My teeth had always been an insecurity of mine, but now I am confident about my smile.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 14, 2020

    This is my first time purchasing aligners online and at first I was very skeptical but since the very beginning I have nothing but great experiences with Byte. They are fast, friendly and always willing to answer any questions you have for them. I’m so excited to start my adventure!

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 14, 2020

    I am sooo pleased with my progress so far! I am 4 weeks in my aligners and I can already tell my teeth are whiter and shifting into a straighter smile! :) I can't wait to see my final transformation and finally have the smile I have always wanted!

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    Verified purchase
    CoverageMaintenanceStaff

    Reviewed Oct. 14, 2020

    I was skeptical at first but I put them in and followed the recommended treatment procedure and felt my teeth shifting and saw a difference in movement and whitening. It was amazing! I was told that there was nothing I could do to fix my teeth but with Byte that was not true!

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    Verified purchase

    Reviewed Oct. 14, 2020

    About halfway through the 15 weeks a friend of mine commented on how much more straight my bottom teeth were looking! Very exciting for me because my teeth on the bottom were very crooked. I still have a ways to go but I'm looking forward to more positive comments!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 14, 2020

    I love that I got quick responses, I am only on step 3, and I am already seeing and feeling a difference in my teeth and the Byte is so much better. Will always love Byte for this experience it’s been amazing.

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    Verified purchase
    Staff

    Reviewed Oct. 14, 2020

    From the time I ordered my impressions, completed and sent them back and now today ordered my aligners; everyone has been so awesome and professional! I have already put out there on my IG for others to know about this program and I have sent my personal code to friends for them to experience what I have. The ease and personalization that I have received makes me feel really good about the decision to go with BYTE.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 14, 2020

    So far great customer service with this company! Quick and prompt. Got my pictures done easy and the molds were effortless. Website runs super well! Company is great and I think they do truly care about my teeth and happiness!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 14, 2020

    Amazing customer service to address my concerns I had with my treatment plan. The representative was very helpful and knowledgeable around the processes and future steps that would be taken during my treatment. I would recommend using Byte to anyone looking to upgrade their smile.

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    Verified purchase
    Customer ServiceStaffEase of Use

    Reviewed Oct. 14, 2020

    It has been so easy to navigate the byte experience so far. Everyone I’ve talked to has been extremely helpful and very welcoming. Deciding which package to chose was so simply because of the help I received from the customer service representatives!

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 14, 2020

    The process was smooth and easy from beginning to end. Terrific customer service increased my comfort level. While I had many questions, each of the customer service representatives I had to deal with was pleasant and patient. Even set me up with as many promotions as possible. Would recommend this company to anyone looking to improve their smile.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 14, 2020

    I am really happy to finally start working on my smile. I think Byte does a great job of customer service and availability. Just a long wait for the retainers to arrive. I was on track with it, but some of my teeth were not shifting correctly so I had to get it corrected. They were excellent with sending me a new impression kit. Just have to wait...

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 14, 2020

    I can see a huge difference after seven weeks. I had a gappy smile and those gaps are shrinking fast. I went with the nighttime only aligners and I definitely made the right choice... Don't have to work about eating or drinking, just sleep through the night!

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    Verified purchase
    Customer ServiceCoveragePriceMaintenanceStaffBilling

    Reviewed Oct. 14, 2020

    I've been wanting to fix my teeth for years but couldn't commit to the long term metal braces! Byte made everything so easy and convenient. It's affordable with flexible payment plans, easy step by step guides, great customer service, and ease of being able to take them off. I would definitely recommend it to friends 10/10.

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    Verified purchase

    Reviewed Oct. 14, 2020

    Hi, While it was noted that shipping would be delayed due to the pandemic, my aligners came in earlier than expected and I am currently on week 4. I don't notice any drastic changes, but my whole treatment is supposed to be 7.5 months long. I am so excited to see the end result!

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    Verified purchase
    Staff

    Reviewed Oct. 14, 2020

    While I haven't started my treatment yet, I love having a personal Byte Advisor who is always willing to address any concerns I may have. Furthermore, the fact that they're willing to connect via text is a plus for me.

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    Verified purchase
    Staff

    Reviewed Oct. 14, 2020

    I spoke to a gentlemen named John who made the process so easy. I love this company. Very helpful! I would recommend to everyone! I look forward to being with this company for a long time and they have the best customer support.

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    Customer ServiceCoverageStaff

    Reviewed Oct. 13, 2020

    In searching for aligners, I checked and re-check with both my insurer (Met dental) as well as Byte that the coverage would be easy. I was reassured on both ends it would be. It has been an actual nightmare, and I have learned that in my case, the orthodontist that Byte facilitates treatment through receives hundreds of reimbursement checks a year that should be delivered to the patient. The insurer then tried to make the Orthodontist responsible for this and ask them to pay me directly, which they cannot legally do. I would avoid using Byte because there is a systematic issue that the insurer and the company will not take responsibility for after they have your money. I am still fighting for my reimbursement, and know that there are literally hundreds of patients who are in the same situation as I am. Email me if you have found yourself in this situation **.

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    Verified purchase
    Customer Service

    Reviewed Oct. 13, 2020

    The customer service is really nice and my aligners came faster than 6 weeks! Would tell a friend! My teeth are a lot straighter and whiter! Using the hyper Byte of was easy as well and made the process faster! I want to try the snow at home whitening kit soon.

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    Verified purchase

    Reviewed Oct. 13, 2020

    I will always recommend Byte to all my friends and colleagues. In just 13 weeks I now have a perfect smile, and no hesitation when taking a picture anymore. I am so grateful for Byte aligners, not only the outcome, but the customer support is always finding ways to make your experience that much better. Thank you to all at Byte!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 13, 2020

    I have had a decent experience so far but I am only on week 1. I like that there are multiple customer service representatives, and that there is a website to show you the progress your teeth is supposed to have.

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    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed Oct. 13, 2020

    I cannot even begin to describe how good the customer service is at Byte. From the minute I bought my kit they were there with me the whole way! Courtnee was absolutely phenomenal! The options for payment were quick and easy to sign up for as well. I get my aligners in 1-2 more weeks and I cannot wait to start the process. Highly recommend to anyone!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 13, 2020

    Excellent customer service and follow up???? Very easy to get started. Looking forward to a Fantastic smile! I will use it again when my son loses his baby teeth. The ease of purchase and accessibility to speak to a live person was outstanding.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 12, 2020

    Customer service is excellent, prompt, and reliable. Superb follow-up. I felt very well taken care of. Shipping is timely, punctual and speedy. Directions are very clear as are videos online. I highly recommend Byte aligners and already did give a friend the web address.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 12, 2020

    From the very beginning of my journey, customer service has been on their game! The communication is very constant and they make you feel welcomed and like they really care. My advisor and the care team are truly the best! I am at week 7 and I have not had any problems! I would recommend this to anyone.

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    Verified purchase

    Reviewed Oct. 12, 2020

    I am currently on my 4th out of 15 weeks of treatment and I love my new smile already. My confidence was boosted from the first day I wore my aligners and although there was some discomfort on the first week and on the first day of the tray switches, I couldn’t be more happier!

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    Verified purchase
    Punctuality & SpeedStaffTransparency

    Reviewed Oct. 12, 2020

    Updated on 11/21/2020: I am almost 3 weeks in to wearing my liners and everything seems to be going great so far! The first set of liners were hard to get used to but I’ve got it from here. Highly recommend this company!

    Original Review: Such amazing people to deal with. I have had the pleasure of receiving service from both Nicole and Chris and they went above expectations to make sure I was a happy customer. I would recommend anyone to become a part of the “Byte” family. I can’t wait to receive my liners!

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    Verified purchase
    Customer ServicePriceStaffFollow-Through

    Reviewed Oct. 12, 2020

    I tried Smile Direct Club 3 different times; Once myself doing the molds, then twice going into the store to have a technician take the molds. From their horrible service, lack of follow through, cheap products, and other horrible factors I chose to go over to Byte and give them a try. From the beginning the service has been amazing. I had a representative that stayed in contact with me from beginning to end by email and text. I knew what was going to happen, when, and what to expect. Then I received the aligners and I was amazed how easily they popped in with no issues. Bytes aligners did not cut my gums, tongue, or even fingers like smile direct did.

    On top of all of this you add in their HyperByte which is a HUGE game changer. Let's face it, your teeth are sore because you're rearranging them to look better. This hyperbyte desensitizes the soreness and makes the whole process that much better. I'm only on Level (week 5), but I have nothing but good things to say about Hyperbyte and Byte. From beginning to now you can't ask for better service, product, and follow through.

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    Verified purchase

    Reviewed Oct. 12, 2020

    It was a great pleasure to have the dental team use their expertise at such an expedient manner. I am very excited to show the revolution of this product after the time being. I am sure their efforts will not go unnoticed.

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    Verified purchase
    Customer Service

    Reviewed Oct. 12, 2020

    Every week the aligners are not fitting close to my teeth and I email Byte and they just ask for photos. They’re ON my teeth but there are gaps and when I change into the next set of aligner there are bigger gaps. First photo is the aligners on. Second photo is side by side, left photo is the beginning before any aligners, right photo is week 12 using aligner 12. No results.

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    Byte
    Response from Byte

    Hi Dakota! We'd love to get this addressed for you. Please reach out to our support team so that we're able to have our clinical team look into this for you and get you on track, right away!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 12, 2020

    Working with Kim was so smooth! She was quick to help, and even offered to stay on the phone with me while I worked through a few things in my end in case I had more questions. Working in a field that requires high quality customer service, I can truly appreciate my experience so far! :)

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 12, 2020

    There are many other options similar to Byte, but I can't imagine anyone having as good of a customer service as they do. They are easy to contact, and very personable, and friendly. I highly recommend Byte - and I believe they are the only ones who offer teeth whiting as part of their program.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Oct. 12, 2020

    Updated on 12/08/2020: I have been using Byte for a few weeks now and I love it! I saw and felt a difference right away. When speaking to customer service they are friendly and respond fast! Great experience so far! I have been recommending it to everyone!

    Original Review: Great aligning System! The whole process was very easy and comfortable to do! They have a great team that is available for help. Team members always ready to answer via text or call so convenient! I can’t wait to see the final results!

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    Verified purchase
    Punctuality & SpeedEase of Use

    Reviewed Oct. 11, 2020

    It was very easy to use love the trays. Easy under stable & I’ve got multiple compliments on the new shape of my teeth. I would Highly recommend This product to any family and friends I know! Can’t wait to see the end results of the treatment.

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    Verified purchase
    Staff

    Reviewed Oct. 11, 2020

    They are very helpful with ensuring your treatment is going well and as planned. Responsive and willing to accommodate needs as they may arise. Overall I am fairly happy with the service and would recommend to people who are considering improving their smiles.

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    Verified purchase
    Price

    Reviewed Oct. 11, 2020

    I’ve always wanted my teeth straightened, but cost was always a factor. I was quoted $6300 for Invisalign with a 2 year treatment plan. With Byte, I paid $2200 with a 6 month treatment plan. I’m halfway through treatment and it’s going great! I’m so happy!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 10, 2020

    I’m so excited to be starting my journey to a better smile. The care team has been awesome answering any questions that I had. They took the time to email and text when I’d receive my impression kit, if I needed help with the impressions, and had notified me when they received the kit. It’s been a great experience so far.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 10, 2020

    Good service and was responded to quickly by someone when requesting information. I would recommend to friends and family. The process does take longer than expected depending on individual experience. However I can see the difference in my smile. Thanks.

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    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Oct. 10, 2020

    The whole Byte experience was amazing, I came in with no information and they helped answer every question I had. They helped remind me to get my impressions back in a timely manner and walked me through all the options they had for payment plans. Currently waiting for my aligners and excited for my new smile!

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    Verified purchase
    Staff

    Reviewed Oct. 10, 2020

    My experience with Byte so far has been amazing! I have seen a lot of progress in a short amount of time, which is amazing! I am glad to see a brighter smile forming every day! Byte also has an amazing support team that has helped me obtain an amazing smile.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 10, 2020

    My experience has been good. I've had no issues thus far and the process has been smooth. I like how easy it was to understand the entire process without needing a physical dentist and that everything was thorough including the treatment plan. I can already see much improvement on week 13! Customer service is also very helpful.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Oct. 9, 2020

    I had a great experience with Byte. The aligners took about 4 weeks to get to me after sending in my impressions. Everything went smoothly and the process was not painful at all. It was a little sensitive for a couple of days when you change out your aligners but that is normal. The aligners came with a case that had a file and a pick to help remove the aligners. I never had a problem with removing them. I only used the file after I had to cut off a piece of my aligner off because I had a wisdom tooth removed after my impressions. Customer service was top notch. They always responded the same day when I emailed them and they were always helpful. At the end of my treatment, I was very pleased with my teeth. I am now waiting for my retainers. Thank you so much for making this an easy process!

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    Reviewed Oct. 9, 2020

    I just wanted to assure potential customers that I have found the aligners very comfortable. I'm only on Day 2 so expected to have pain, as others have described. My jaw is very small, so I definitely expected to have pain, but there is none. Don't hesitate to order.

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    Punctuality & Speed

    Reviewed Oct. 9, 2020

    I've had a great experience with Byte so far. The wait time for my second set of aligners is a bit frustrating, but I'm looking forward to wearing my next set because the first set went so well! Bright Byte is also a great addition to my daily wearing routine.

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    Punctuality & SpeedTransparency

    Reviewed Oct. 9, 2020

    Got great results and never hurt too bad. I had a realignment done near the end and the process was quick as well. Support was great and they chimed in with regular status updates so I wasn't flying blind at all.

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    PricePunctuality & SpeedStaffRates

    Reviewed Oct. 9, 2020

    Love the attention the advisors gave me and the price is so low! I can’t wait to start my process! This has been a dream of mine all my life and I am 59 years old! By the time I turn 60 I will have the smile I’ve always dreamed of!

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    Reviewed Oct. 9, 2020

    I am currently on my fourth week of using Byte aligners. My first week the aligners were a bit uncomfortable but once I got used to them and used the HyperByte daily all my discomfort went away. Now I hardly notice they are there!

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    Reviewed Oct. 9, 2020

    Having these on for so many hours of the day is uncomfortable but I've gotten used to it. The pain is typically the worst the first few days and then it's just mild discomfort after that. I find that I am clenching my jaw more now too which I hope isn't going to damage my smile. I do it more so in my sleep. Overall I am happy with the progress. I just hope that everything is going according to plan!

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    Customer ServicePriceStaffEase of UseRates

    Reviewed Oct. 9, 2020

    I did a lot of research on invisible slingers before choosing Byte. They will not disappoint. Byte has it all- top-notch customer service, a user friendly impression process (with amazing tutorials) and an affordable pricing package all done from the comfort of your home. I have an irrational fear of dentists and Byte removed that obstacle which was preventing me from having my ideal smile. Choose Byte!!

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    Customer ServiceStaff

    Reviewed Oct. 9, 2020

    Wow, after receiving excellent customer service from everyone on the Byte team, I was stoked to start my treatment but I never imagined how truly amazing the results would be! After only a week, I already noticed the difference in my teeth and felt more confident just knowing that I was in good hands with a great product. Now I have less than a month left and I never imagined that my smile could change my confidence so much! I highly recommend Byte aligners, not only because it’s effective and delivers but the team at Byte really makes you feel like your valued! Thank you :)

    Jennifer

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 9, 2020

    The process was simple and pain free from start to finish. My rep was helpful and although my aligners were schedule to arrive in 4-6 weeks, they came in 2. I’m pretty happy with the turnaround time as well as how easy it is to speak with customer service. Currently in week 2 of a 15 week plan. I see results already.

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    CoverageMaintenance

    Reviewed Oct. 9, 2020

    I’m loving my Byte aligners! The whole process so far has been nothing but positive! I started seeing results by day 2! I’m so happy I chose byte to fix my teeth. They’re so much better than braces! 10/10 recommend!!

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    Reviewed Oct. 9, 2020

    This is a very self explanatory product. The molds were easy to get done, and the aligners that came as a result fit perfectly at each stage. My teeth have been gradually straightening out, and I am very happy with the results. Thank you Byte.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 9, 2020

    Jessica has been my advisor and she has been so helpful. Answer questions promptly. The whole process has been incredibly easy and they offer a military discount. Everyone is so friendly and I would recommend to friend and family. Can’t wait to get started on straightening my teeth.

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    Reviewed Oct. 9, 2020

    I like the be able to use them while I sleep. The BrightByte is great to use on the aligners. If there are any rough edges it is very simple to file it with the file they give you. It gets easier each week to take out the aligners.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2020

    So far, I am very happy with the customer service. I just ordered my aligners and I’m excited to start wearing them. My Byte advisor Jason was very patient and helpful in answering all my questions and helped me choose the best plan for me.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 8, 2020

    I put off starting this experience for quite a while and wish I had started sooner. Everyone at Byte has been very accommodating and extremely helpful. You get a personal advisor and they always respond in a timely manner. Super pleased so far. Trays are being made and I will update after my treatment.

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    Punctuality & Speed

    Reviewed Oct. 8, 2020

    I loved the attention and assistance I received from Byte. Also, the whole impression and picture processes were extremely quick and easy. I am really excited to receive my treatment kit and start it right away! I have already indicated it to several friends.

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    StaffBilling

    Reviewed Oct. 8, 2020

    So far my experience is going well. They are very helpful the along the way. And can help answer any questions that you have in a timely manner. No question is a dumb question and the payment plans is great.

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    Customer ServiceStaff

    Reviewed Oct. 8, 2020

    I am nearing week 4 of my experience with Byte. The process is exactly as described in the Q&A and information portions of the website. I feel comfortable knowing the progress is being reviewed. After a short adjustment period, I hardly notice that I am wearing the aligners at all! The company does a great job with user-friendly guidelines, and great customer service. I would recommend to a friend!

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    Punctuality & SpeedStaff

    Reviewed Oct. 8, 2020

    I have had an excellent experience with Byte so far, I love the results I'm getting so far. Being able to get my teeth fixed without having the hassle of going through the dentist constantly is amazing. I can't wait to see the end results.

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    Customer ServiceCoveragePunctuality & SpeedStaffRates

    Reviewed Oct. 8, 2020

    I actually decided to do this in September and the whole Covid thing delayed everything a little bit and the trays but I just got confirmation that my aligners are on the way. I am so happy because I made a decision to quit smoking this year. Hopefully I can do it. I tried several times and have not been able to but I’m turning 43 in a week and I can finally get my teeth fixed because of my insurance helping me. I have not gotten my liners yet but I’ve gotten great customer service thru Byte.

    So far and I can’t wait to try it. I’m already rating you 5 stars. I’m hoping by the end of this journey I can rate you 100 stars lol. Everybody always tells me how great my teeth look but I can’t wait for when we takeoff her mask and they see my teeth then what they will say and I haven’t really told anybody that I quit smoking yet because I feel like it’s better not to. I feel that when I’m done with this treatment hopefully we will be able to take off these mask and people will see my wonderful smile and smell how clean I am but not smoking.

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    Customer ServiceStaff

    Reviewed Oct. 8, 2020

    Customer service was wonderful. I could call Byte at anytime with anything and they helped. They are really committed to getting you the best results. Best of all you can see how your teeth are going to look before you even start your treatment.

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    Sales & MarketingOnline & AppStaff

    Reviewed Oct. 8, 2020

    I decided to start the journey in June and I am currently on week 4 of my treatment (October). It's been easy to communicate with the team, pretty simple to follow the instructions. The impressions process was harder than I thought it was going to be, but I figured it out. Also, taking photos and uploading them sounds simple, but the app and the photo book conflicted each other on what they defined as "the left side" and "the right side" of your face. There are lots of ways to earn promos to help with the expense. The packaging of all items is nice and well presented. I am happy with Byte and will keep moving along toward completion of my smile transformation.

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    Staff

    Reviewed Oct. 8, 2020

    I had been self-conscious of the gaps in my teeth since I was young. After reading many reviews I went with Byte to change my smile. Following my purchase of the kit the representatives gave feedback and support, answering all of my questions and giving me all the information I needed. Since I have had my aligners they have been comfortable and I can already see changes in my smile a few weeks in! I highly recommend Byte. Only wish I had done it sooner!

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    Staff

    Reviewed Oct. 8, 2020

    The Byte aligners closed the gap in my front teeth perfectly and straightened my teeth to the standard I expected. The Hyper Byte is amazing as well, really helps with the uncomfort. The BrightByte also works amazing. 100/10 recommend Byte.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 8, 2020

    I never imagined my teeth would change so quickly with the Byte aligners. I’m only half way done with my treatment and have noted I have straighter and whiter teeth that make me feel like a new person! The byte customer service is also incredible helpful and I have the impression they actually care about my treatment.

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    StaffRates

    Reviewed Oct. 8, 2020

    I was so hesitant to try Byte, or any “home aligners”. But Byte was extremely helpful in getting started and was able to answer any question that I had and guided me through every step of the way! I completely recommend Byte to anyone interested in straightening the teeth!

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    Punctuality & SpeedStaff

    Reviewed Oct. 8, 2020

    Once I hit adulthood, I figured I was doomed to have the same crooked smile (that seemed to get worse every year) for the rest of my life unless I wanted to endure a mouthful of metal for years. I was really surprised at the affordability of Byte, as well as the results and especially the short duration. In a quick 11 weeks I had a significantly improved smile that not only looked better cosmetically, but also made it much easier to floss and take care of my new smile.

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    Price

    Reviewed Oct. 7, 2020

    I am 12 (out of 21/22 weeks) weeks into my Byte experience and so far, so good. At first the aligners took some getting used to but it’s been worth it. I have seen some noticeable changes in my smile and the overall experience with byte has been great.

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    Customer ServiceStaff

    Reviewed Oct. 7, 2020

    Great customer service with our Byte advisor and care team! They were super helpful and really informative. I am currently on week three and can see a huge difference! The quality of the Byte products is amazing! I Highly recommend Byte!!

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    PricePunctuality & Speed

    Reviewed Oct. 7, 2020

    Firstly, the Byte team are great, it’s true. They got me on to a real dentist very quickly to chat about my plan before signing on, you don’t always get that with mail order aligners. I’m on the nighttime aligners as I couldn’t face wearing them all day, I’ve found I actually need to spend a bit more time in them than a week to actually get to the next set of aligners, so you may find your treatment is a bit longer. But if you’re just wearing them at night it’s also easier. The dentist also told me I’d need to get a dentist to put in a wire in the back of my teeth to prevent them moving after treatment, unless I was prepared to wear my retainer for 7+ years! This may just be my teeth but that may be something to factor into your treatment cost. I’ve still got 5 retainers left so not fully done yet, but I have noticed a difference.

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    Punctuality & SpeedStaff

    Reviewed Oct. 7, 2020

    The staff on my care team is so awesome and so helpful, they were able to answer all my questions and were so easy to get in touch with even with my strange work schedule. Love working with them. The set up process to get my aligners is easy and fast, my treatment plan looks really great.

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    Staff

    Reviewed Oct. 7, 2020

    So far I’m 6 weeks in. I have been impressed with the help and encouragement I have received from the beginning and all virtually. Quite impressive for a fairly new company. Their help dental assistants, I feel she is personally mine for the duration.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 7, 2020

    I am on week 4 and everything has been easy and great so far. I love how descriptive and fool proof everything is and when I had a question someone from the Byte team responded quickly. The byte system is so easy and I’m excited to see where my teeth will be on week 11.

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    Customer ServiceCoverageStaffBilling

    Reviewed Oct. 7, 2020

    Byte makes it so easy! Their customer service is outstanding and their payment plans are so flexible! I was assisted every step of the way from ordering the impression kit, running it by my insurance, and finding payment plan right for me! Thank you!

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    Coverage

    Reviewed Oct. 7, 2020

    I lost my last 2 aligners and was told they were over 300 bucks to replace. I thought they were covered under the full plan but apparently they were not. Luckily I found mine but be aware that the aligners are not fully covered.

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    Punctuality & SpeedStaff

    Reviewed Oct. 7, 2020

    The Byte team has been responsive, quick, and helpful. I'm about mid-way through my treatment plan and have been so happy thus far! I've even had a couple friends ask about where they can get such good results with their teeth. :) If you're thinking about it, take the plunge...You'll be glad you did.

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    Reviewed Oct. 7, 2020

    The only issue was I wasn’t clear on how to get my last retainer. And now it is going to take awhile to arrive. Otherwise I had a great experience with Byte. My teeth are straight and look much better than before.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 7, 2020

    The initial setup and purchase of these aligners was the easiest thing ever. I am super excited to begin my treatment plan. Everyone has been very attentive and helpful along the way. Have responded very quickly to my questions. Can't wait to get started!

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    Staff

    Reviewed Oct. 7, 2020

    My Byte experience has been one of a kind. As someone who wore braces for years, I have always wanted to get my smile back after my teeth shifted. Thank you Byte for making that possible. I’m so happy with the progress so far, and look forward to seeing the end result!

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    Customer ServiceStaff

    Reviewed Oct. 7, 2020

    I am so pleased with the level of customer support I received! They guided me through every step of the way and they were not automated replies. There was always someone on the other end no matter what day/time of the week it was! Also, no question was a dumb question! Pat my personal Byte Advisor was awesome! I am super impressed!

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    PricePunctuality & SpeedRates

    Reviewed Oct. 7, 2020

    Yes, I would recommend to a friend. The price alone is one reason, also it's very easy to do your impressions at home. I'm on week 4 now and so far I'm liking it.

    Can't wait until I see my final results.

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    Reviewed Oct. 7, 2020

    I am a little more than half way through my night time treatment plan and the difference is already very noticeable. I’m glad I went for the night time treatment- it’s been very doable and comfortable to wear. The Bright Byte has made it easy to keep the liners clean and feeling fresh.

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    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Oct. 7, 2020

    I was kind of skeptical of trying. But I loved that you don't have to go into an office and get upsold on everything. So I ordered my impression kit which came super fast and was easy to use. With the customer service texting and emailing me along the way. They are super helpful with any questions and got back with me within the hour. I sent the kit back and in 3 days got my results and they were amazing. I ordered my retainers. I have waited my whole life to have a perfect smile and can't wait to get my retainers!!

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    CoveragePricePunctuality & Speed

    Reviewed Oct. 7, 2020

    I just started the treatment process but so far I have been happy with how fast and efficient they are. Byte is an affordable option for people like me who might not have orthodontic benefits through their insurance, and it has perks that other companies don’t offer, like free retainers, HyperByte, teeth whitening, and so on. Check them out!

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    Customer ServiceContract & TermsPunctuality & Speed

    Reviewed Oct. 7, 2020

    All the arrangements in every steps so far are so fast and communication is great! I am surprised because everything is perfect and beyond my expectation. I really appreciate and definitely recommend to everyone. I feel happy to have been able to meet Byte!

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Oct. 7, 2020

    I have been waiting for aligners that would cut in half! Byte literally have the best customer service. At first, I couldn’t get my mold correct and they sent out a free one just so I can try again to get started and it worked! Putting the aligners in is quick and easy, instructions are easy as well! My bottom teeth aligned in 13 weeks and I’m too excited for my upper teeth to be aligned! Uploading my progress shows that they care and that they want every step to be perfect so I can have the perfect smile I want! Cannot wait till end of November when I can finally be done with treatment and have the straight teeth and confidence to smile!

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    Reviewed Oct. 7, 2020

    I had a better than expected experience. I was nervous about the HyperByte, but I am happy that I chose Byte over the other options. The HyperByte minimized the discomfort, and made it feel as if the aligners fit better.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 7, 2020

    Great customer service that walked me through the entire process. I am now on my 4th set of aligners and can really see the difference. Anytime I have contacted the company they respond so fast! The system was so easy to figure out and the online guides are extremely helpful.

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    Customer Service

    Reviewed Oct. 7, 2020

    I am a mom of 3 and have everyone in my house in braces (including my husband), so was overspending the $$$ on orthodontia. I lost my retainer, however, and had some shifting that was affecting my smile and making me self conscious. I found Byte to have the best reviews and can say they have loved up to the expectations so far! Customer service has been top notch, process is easy, and I'm only one week in but seeing great results already. Highly recommend!

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    Reviewed Oct. 6, 2020

    Only took a star away because in the beginning of the process I felt a little lost about the process and no one really reached out etc. Although I do believe it was because the Pandemic was new and what not. My teeth have dramatically changed and I’m happy with the results thus far.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 6, 2020

    Love the way they treated me friendly and very polite and answer all my questions. They responded quick every time I emailed them, Love how easy it was to order my aligners and how fast I received everything. It was all quick and easy. I was scared to order online but they help me all the way. Thank you.

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    Reviewed Oct. 6, 2020

    When I first received the box I was confused on how long they should be in a day and how they should be cleaned. I talked to a few members of Byte and they were clear on it. The overall experience is actually quite satisfying in my personal opinion because they hurt a little at first then the pain goes away and you start to see the teeth shift and it’s completely mind blowing how it all works without even knowing.

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    Reviewed Oct. 6, 2020

    I am very happy with my results, it's working for me in a big way. My big gap is closing little by little. I was skeptical at first, but now going on my 10 week of 18 I am seeing the expected results and the 3D video at the beginning, is exact to the teeth in real results. Thank you Byte.

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    Punctuality & Speed

    Reviewed Oct. 6, 2020

    I dealt with someone name Warren. He addressed all my questions and concerns and Made my experience worthwhile. I am just waiting for my aligners in the mail and I very excited for the process. Thank you so much!

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    Staff

    Reviewed Oct. 6, 2020

    At first I was very nervous going with any online company but as I did my research Byte stood out. From the start byte advisors reached out to me and made sure I was familiar with the whole process and checked in on me during the beginning and continue to do so. I really recommend this to everyone who is looking for straighter teeth!

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    Customer ServiceCoveragePricePunctuality & SpeedStaffBillingRates

    Reviewed Oct. 6, 2020

    Though the overall system is a little pricey, the customer service is great. From when I first ordered I had someone reach out to me via text and offer to help with anything I needed, and they responded quickly to any questions I asked too--no 5-7 business days before a response. The payment options make the overall price doable. I also love that they cover your smile for life, so that if anything shifts it can be fixed. Overall, I would choose Byte again, just because of the friendly and helpful staff.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 6, 2020

    Byte staff always responded to questions immediately and were so helpful, they made the process extremely easy. The text message responses made it very fast and easy to continue the process in ordering. We are excited to get our impressions.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 6, 2020

    The advisers/staff on the Byte team are so nice and actually want to help you achieve your best smile and boost your confidence! They Respond quickly and they do their best to help you to get your aligners ASAP! Thanks Megan!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 6, 2020

    From just browsing to buying Byte has been supportive and informative every step of the way. Their team of advisors have been answering all my questions, and the aligners ordering process was so quick, painless, and easy! I think that if you're in the market for aligners, byte should be your only stop!

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    PriceStaff

    Reviewed Oct. 6, 2020

    Everyone was very friendly during my process of signing up for Byte! I would highly recommend this company if you are looking for an affordable and great experience with straightening your teeth! I will always recommend Byte to people in the future!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 6, 2020

    I had braces as a teenager and it was by far the worst times in my teenage life. I had it all, even the headgear.... Now flash forward 27+ years and no retainers being worn equals crooked teeth!! Guess what. I don’t have to worry about all that with Byte!! The process is simple. It’s a two way street to keep in contact with your rep because they have so many patients. I contacted my rep and told her that I wasn’t satisfied with my projected smile.... What’s up? They sent me another kit and response time was fast. I got my aligners in no time after my treatment plan was made. I’m on week 2 and have had such a confidence boost for sure!!!!

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    Tech

    Reviewed Oct. 6, 2020

    It’s been about 1.5 months since I got my Byte Aligners and my teeth are already starting to get straight and better. It used to hurt when I first got it, but then my provider told me to use my HyperByte 4 times a day and then it started feeling better.

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    Customer Service

    Reviewed Oct. 6, 2020

    I got emails every day until I purchased the plan but once I paid they didn’t take time to let me know my profile was not completed and they couldn’t get done my I Invisalign’s braces. Very disappointed. 3 months paying and no braces yet.

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    Byte
    Response from Byte

    Hi Jorge! We're sorry to hear this is the experience you've had! We typically send out a few emails at different times checking in when we see necessary information is missing from your account. We'd love to look into this further to make sure this experience doesn't occur again. We would love if you can reach out to our support so that we can look into this further for you.

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    TechSales & MarketingPriceStaff

    Reviewed Oct. 6, 2020

    I found Byte the same way all great products are found, in an Instagram ad. Jokes aside, I'm so happy that I came across Byte when I did. I had long given up on fixing up my smile since I had a rough experience with another really popular invisible aligner provider. They had a weird vibe, I didn't trust the product, and the treatment time was way too long for me. Given our new circumstances in the world, I loved that I could do everything from home. I messed up my impressions the first time, but I got it the second time around and it’s been so easy ever since.

    Byte is incredible in every department. Their customer support team has always made me feel like a valued customer. Their commitment to helping out their users shows and makes the experience way less scary. The technology in the HyperByte surprised me because of how effective it was. I experienced a fair bit of discomfort my first night with the aligners, but their support team recommended that I use the HyperByte a little longer. With some Advil, the pain went away after some extra use with the device.

    I am currently two weeks into my treatment and I can already see the difference in how I hold my teeth. I have a bit of an underbite, but my teeth are already connecting better and straightening out. I use the night-time aligners and think the extra 200/300 bucks makes it well worth it. I don’t think I’d like wearing them all day, but I think the daytime ones are made for long-term wear. Anyway, I can’t recommend Byte enough. I’m so happy I’m able to go through this whole process without ever leaving home.

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    Punctuality & SpeedStaff

    Reviewed Oct. 6, 2020

    Byte has been an amazing product. I am still using it and very pleased with the progress I have seen. Also, the team at Byte has been helpful and great to work with! My order was delivered within the time expected, I had an issue with the Hyperbyte and it was resolved quickly!

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    PriceStaffHonesty & Transparency

    Reviewed Oct. 5, 2020

    I've always wanted perfect teeth... Who doesn't, right? My teeth have always been rather straight, but with a few small imperfections: a few gaps and an overbite. While doing my research for which brand of invisible braces I should go with, I stumbled upon Byte. I found they had the best reviews and now I can say I personally understand why. Not even completely finished with my treatment, my gaps are no longer there! Not only are my pearly whites looking better than ever, I can honestly say that the Byte team is phenomenal. They always get back to you within a reasonable time, answering any and all of your questions. Did I mention Byte is affordable??? I'm so happy with my decision to go with Byte!

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    Staff

    Reviewed Oct. 5, 2020

    From the initial imprints, to the weekly aligners, the Byte smile treatment has been smooth and easy. I chose the night time approach, which is convenient for my daytime activities. I am almost finished a few more weeks to go. The team at Byte has been responsive, friendly and have been above and beyond great. What a team. I highly recommend to anyone who wants to straighten their, teeth and have a confident and beautiful smile.. Not once did I worry, they answered all my questions and they have real dentist and a wonderful professional team. Thanks Byte Smile...

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    Staff

    Reviewed Oct. 5, 2020

    I wore braces for years as a teenager, but my teeth have shifted with age since I never wore my retainer. The whole process has gone smoothly, the presentation is beautifully organized. I am just a few weeks away from being finished, and my teeth are looking amazing. I'll definitely wear my retainer this time.

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    Customer ServicePriceRefunds & PayoutsStaffTimeliness

    Reviewed Oct. 5, 2020

    Thus far beyond expectation. Have had no issues. My little mouth vibrating device stopped holding a charge and they immediately sent a new one and paid for shipping of return. They always respond within minutes and a fill answer within a day or less on any issue. I have already recommended to others. Also I will say this is ideal for older patients also.

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    Verified purchase
    Staff

    Reviewed Oct. 5, 2020

    Byte has been amazing so far! They made getting my alignments such a breeze and they came in much quicker than I had anticipated. My husband has already started seeing a difference in my teeth and I’ve only been using Byte for about 2 1/2 almost 3 weeks now! Highly recommend!

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    StaffHonesty & Transparency

    Reviewed Oct. 5, 2020

    I’m new to “Byte” but can honestly say that I’ve been treated with great care and respect by the Byte staff. They went above and beyond in seeing that I received everything that I needed in order to get my treatment plan started.

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    Punctuality & SpeedStaffTransparency

    Reviewed Oct. 5, 2020

    Updated on 03/27/2021: Still going through the aligners about 6 weeks left but progress is happening. My teeth are the whitest I can ever remember and they getting straight!!! It is great. I Can't wait to see the final results. It should be a great change for me.

    Original Review: Just finished the 3rd weekend with a new aligner. The aligners are tight but not uncomfortable. But when you take them out to eat, you can feel your teeth relaxing. I can see movement. The whitener is amazing. Really happy so far. Can't wait until the new year when I'll be nearly finished.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 5, 2020

    I am waiting on my aligners now and am so excited! Super helpful customer service, simple impression process, kind people! Only gave four stars because I'm only at the beginning of my Byte journey. I can't wait to see the aligners set!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 5, 2020

    Byte has been such a great experience and has been one of the best customer service experience I have had. They are very responsive and support you throughout the whole process. Very fast and efficient and I’ve been happy with my progress and results! Would highly recommend!

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    Customer ServicePriceStaff

    Reviewed Oct. 5, 2020

    I highly recommend Byte. It is affordable. A convenient treatment done in the comfort of your home. Staff is amazing, they’re patient and very helpful. The ONLY complaint I have is that I rather receive a phone call for a follow up instead of an email. Overall, I have had a great experience.

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    Verified purchase

    Reviewed Oct. 5, 2020

    I started my experience a little over 3 months ago and even though I've been religious with my role, my teeth has remained relatively the same. It's just now that I'm feeling movement for my teeth and I'm almost out of packages. They've notified me to order the retainer and I'm saying my teeth hasn't moved!

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    Punctuality & SpeedStaff

    Reviewed Oct. 5, 2020

    I’ve wanted to braces since I was young. Finally here I am and I couldn’t have asked for a better route. The impressions were easy with thorough instructions and my treatment is going great! I can’t wait to see my final smile.

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    Byte Company Information

    Company Name:
    Byte
    Address:
    3435 Ocean Park Blvd., #107-252
    City:
    Santa Monica
    State/Province:
    CA
    Postal Code:
    90405
    Website:
    www.byteme.com