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Byte Reviews

Out of business
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Edited by: Jon Bortin

About Byte

Byte makes clear plastic aligners to help customers straighten their teeth with no office visits. Certified dentists and orthodontists design treatment plans and monitor progress remotely. Byte offers financing options with 100% approval. You can order an impression kit risk-free; if you aren’t a good candidate, Byte refunds the price.

Pros
  • Short treatment plans
  • 100% approval for financing
  • Lifetime guarantee
Cons
  • Not everyone is a candidate

Byte Reviews

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    How do I know I can trust these reviews about Byte?
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    Page 22 Reviews 2930 - 3080
    Verified purchase
    Ease of Use

    Reviewed Oct. 4, 2020

    I have been praising BYTE to all my friends and family. This is so easy to use and afford. I totally love it. No complaints. I would recommend this to anyone trying to improve their smile inexpensively. Do it today!

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    Verified purchase
    StaffRatesFollow-Through

    Reviewed Oct. 4, 2020

    I am on my second week of my aligners and I am already starting to see/feel the difference. But let’s start from the beginning. Shall we? I ordered the Impression Kit and luckily I managed to get 2 out of the 4 impressions right. I like that Byte is aware that doing impressions at home for the first time has some room for mistakes and that I was able to get the whole impression for top and bottom down by my third and fourth try.

    Receiving my 3D treatment plan online was super exciting to see how my teeth would eventually look and I looked into all my financial options and decided to go for it and purchased my aligners. Shipping was 4 weeks as promised and the customer support from the start to now has been fantastic. I was able to text with support on any questions I had and everything went really smooth.

    I definitely can feel the aligners working their magic, the pain is minimal and by the end of the week, I can feel the aligners loosened up and ready for the next week. The HyperByte is really amazing at alleviating any discomfort and as long as you follow the directions on when to switch Aligners (at nighttime before bed) and take a couple **, it’s really bearable.

    I will say the biggest adjustment, and perhaps a few positive things I wasn’t expecting to come out of using my aligners is that I am taking better care of brushing my teeth after every time I eat, it’s helped me develop a healthy habit of that, as well as drinking more water (it’s a pain to keep taking them in and out to drink anything other than water) and I also have stopped biting my nails!! (It’s impossible to bite them with the aligners in.)

    I already feel a sense of confidence wearing my aligners and I’m starting to smile a lot more with them in as they already make my teeth look better just by wearing them! I knew making this purchase would be the best investment I ever made and I am absolutely thrilled to see how my teeth look at the end of my treatment. 5 star rating all around. Thank you byte!!!

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    Verified purchase

    Reviewed Oct. 4, 2020

    Was informed that if I submit two selfies with week 4 aligners, I would be receiving a bottle of butler foam. So far the aligners and service have been five out of five. Hope to receive the foam bottle in a timely effective manner. Thanks!

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    Verified purchase
    Staff

    Reviewed Oct. 3, 2020

    Beyond my expectation, I haven't had to file any aligners down, they snap right in place, no rough edges. The patient care specialist have been very helpful, and easy to communicate with, everything is going really well for me, I'm seeing results and that makes me very happy. Beyond pleased, Byte is the real deal.

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    Punctuality & SpeedStaffBilling

    Reviewed Oct. 3, 2020

    I’m very excited about my treatment, right now I’m waiting for it to be manufactured. The the first kit was delivered fast and all the instructions were well explained and I didn’t have any problem doing all the process. My adviser has been there even when my kit hadn’t arrived yet. Everything till now has been satisfactory, even the way of payment they offer you. The staff is very pleasant!

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    Verified purchase

    Reviewed Oct. 3, 2020

    When I was debating whether or not to go the aligner route I did a lot of research. Everything sounded super at BYTE and it turned out to be true. The entire process was well organized and very easy to follow. Frankly, I couldn't be more pleased with the results.

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    Verified purchase

    Reviewed Oct. 3, 2020

    My experience has been really great!! I never imagined myself using invisible braces to straighten my teeth ever! I’m glad I decided to do this, now I feel more confident about smiling more and showing off my smile!!! I love Byte. ❤️

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 3, 2020

    Stay away unless you want customer service to spam you constantly. After the impression kit arrived I got an email almost every day about sending it back. Once I sent it back they sent me the treatment plan and then sent me 6 messages asking if I was going to buy within 18 hours of sending the treatment plan. I made an appointment with my dentist to review their treatment plan because it showed one tooth moving quite a bit over the short time period and I was concerned. I also wanted time to think about how I wanted to spend $3000.

    After receiving yet another text within 18 hours that just said "are you going to move forward with purchasing?" I emailed telling them I would not be purchasing because of the pushiness. I asked to be removed from their list. I received an email back saying I was removed. Since then (4 days ago) I've received another email about purchasing as well as another text about purchasing.

    My other concern is that I didn't complete the intake process and they still sent me a treatment plan. They ask you to do the aligners and also send photos of your teeth. I hadn't yet sent photos but somehow got a treatment plan anyway. Why is that a step of the process if it's clearly not needed? Super shady company. Today's text where they admit to bugging me nonstop: "I'm sorry for all the messages. We are persistent so you get the best results and have a superior experience [...] We bug you to prevent any fit issues. If you need more time that's OK, just let us know. We are here to help."

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    Verified purchase
    Staff

    Reviewed Oct. 3, 2020

    So far my Byte experience has been great! I’ve tried Aligners before through Smile Direct and they didn’t work very well for me. I love How easy they are to take care of and they are very durable. It is a little painful the first few days after switching to new Aligners but the byte device helps relieve the pain a lot! I’ve already seen major improvement and I’m on week 9 of 15! I highly recommend!

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    Verified purchase
    Customer ServicePunctuality & SpeedTransparency

    Reviewed Oct. 3, 2020

    Updated on 12/09/2020: So far I’m seven weeks into my treatment and everything has gone very well. The service from the Byte team has been fast, supportive, and convenient. I couldn’t have picked a better team. I’ve encouraged a few people to try Byte for themselves, that’s how much I support them.

    Original Review: I couldn’t have experienced or asked for fast and better service! Everyone has been so speedy with their service and great with communication. It really is a good feeling to have a company like Byte to be so good with their customers.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 3, 2020

    This experience was quick and easy. I am still going through the process of alignment but I wanted to comment on the superb customer service of this company. They check in often and I feel like I am being well taken care of. It’s also easy to contact customer service Via means such as text which is super convenient.

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    Verified purchase

    Reviewed Oct. 3, 2020

    Impression kit was fairly easy to complete. Aligners are pretty comfortable. I like being able to take them out and don’t have to worry about what I eat like when I had braces. Came with a teeth whitening kit. The cleaner for the trays also whitens your teeth, although I went through most of the bottle by week 6. Does a great job getting the gunk off.

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    Verified purchase
    Staff

    Reviewed Oct. 3, 2020

    The Byte team is so attentive and helpful! They check in with me along the way and I really appreciate that. The process has been easy and I am definitely seeing results! I would and have recommended byte to friends and family.

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    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Oct. 2, 2020

    I had a great experience working with Byte so far to correct my teeth. I am awaiting my final package to start my plan and am excited!! The process for the impressions are easy. The byte payment plan was easy and quick. They require a smile protection plan which is weird but I guess it just to protect my future great smile.

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    Verified purchase
    Customer ServiceSales & MarketingRefunds & Payouts

    Reviewed Oct. 2, 2020

    Byte has straightened my teeth out with a weekly aligner. It doesn’t hurt too bad; I am excited to see how it looks when I am done (about 4 more weeks). The customer service is alright.. I wasn’t able to get a refund on the $100 off Aligners promotion going on when I got my aligners???? Other than that, it has been smooth!

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 2, 2020

    From day one my experience has been wonderful. The shipping for my impression kit was only a couple days and my Aligners followed only a couple weeks after they were accepted! Any questions I had were answer promptly with customer service.

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    Verified purchase
    Staff

    Reviewed Oct. 2, 2020

    I am on week 10 of my liners and there has been some problems as far as fitting is going and other dental concerns. I am in the process of trying to figure a way to Zoom in with the dentist. Hopefully this will happen. I think it would be a good idea to start with Zoom conferences with the dentist on initial consultation, in the middle of the Liner weeks and especially at the end. It just helps to touch base on the progression of how the teeth is moving and actually functioning within a person's mouth. I’m still in the process but hopefully it will turn out Good.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 2, 2020

    From ordering the impression kit to getting my first set of aligners, the whole process has been wonderful! My teeth are a little stubborn, so I had to reach out for refinements during treatment. The process was super easy, and I received my trays within weeks of ordering. They have fantastic customer service. Always so kind and ready to help!! I’m so happy that I chose Byte and cannot wait for the finished outcome!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 2, 2020

    Just wanted to share how happy I am the Byte process, I am on week #9 of 15 on my treatment. My teeth and smile look amazing and their customer service staff is incredible. Thank you Byte and your entire team!!

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 2, 2020

    So far so good! Customer service is 10/10 so far. Looking forward to getting my aligners in the next few weeks. The treatment plan 3d image tool is great. I could not believe how quickly they got back to me with the plan. Took 4 days from when I shipped in my kit.

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    Verified purchase
    Staff

    Reviewed Oct. 2, 2020

    I love it!! I used another aligner system and I really did not like it! With Byte they helped me every step of the way and I’ve already recommended it to so many people looking to find teeth aligners that work!!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 2, 2020

    I would definitely recommend Byte. Their customer service is wonderful. They have answered Every question quickly and offered lots of helpful advice. They reach out often to check on my progress and make me feel like I am not just another customer, but that they actually care.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 2, 2020

    My Byte experience thus far has been exceptional! I have had a wonderful Byte advisor who I can text at anytime and get timely assistance. The care team made doing the impressions and getting everything sent in as well as ordering my aligners super easy! Byte has the best customer service hands down!! I can’t wait to get my aligners in and be on my way to my best smile!

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    Verified purchase
    StaffBilling

    Reviewed Oct. 2, 2020

    I love being able to make payments while still getting my treatment. Also my down payment wasn’t high. My advisor was there every step of the way to answer questions. The process of getting everything wasn’t long. I would recommend them to everyone that want a beautiful smile but doesn’t want to wear braces.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 2, 2020

    Everyone from Byte has be super supportive from the first email to the live chat. I cannot wait to see my new smile. The process has been really fast so far and I wasn't expecting that. I should be receiving my kit in a couple weeks, seeing how fast everything else has been I'm thinking my kit should be in my hands sooner!! Great product and service.

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    PricePunctuality & Speed

    Reviewed Oct. 2, 2020

    Wow, this product is surely working its magic! Straighter and whiter smile. Speedy results. Already receiving compliments. Slightly painful, but definitely worth it. I’d highly recommend???? Here are my results after the 10 week/10 hour sessions of Nyte Byte.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 2, 2020

    So far so good. Great customer service, very quick to respond and able to answer all of my questions. I just ordered my aligners so I hope they continue all the way through the end. I can’t wait to receive my aligners and see my new smile.

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    Verified purchase
    TechPriceStaffRates

    Reviewed Oct. 2, 2020

    I was a bit weary going into the process and doing so much hands on without a provider but, the team and their feedback was much more welcoming and offered more guidance than most doctor's office. After the price was said and done, it was still far less expensive than a traditional visit to an Ortho.

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    Verified purchase
    Customer ServicePrice

    Reviewed Oct. 2, 2020

    So far very impressed with Byte! I had so many questions before I signed up and each person that was assigned to me or I called in to made me feel like family! I no longer fear their process of long distance dentistry. In this day and age everyone is doing telemedicine so why not save a bundle of money to get this premium product which is the same as way more expensive brand! The invisible aligners are comfy in my mouth although they did take 5 days to get used to. Now a couple weeks in, changing weekly and using HyperByte I am well on my journey for my new smile! My teeth are also whiter after only one week! Awesome choice, highly recommend!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 2, 2020

    I am currently on the 6th week of my treatment and it has been smooth so far. The team is always there to support me and answer any questions that I may have. Overall, the process has been fairly easy, step by step guidance to follow and excellent customer service!

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    Verified purchase

    Reviewed Oct. 2, 2020

    So far this company has been easier in the process up to leading to my personal plan. I was able to do all the first steps in a few weeks. I was also able to ask questions or any concerns I had in the process.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Oct. 2, 2020

    This company has amazing customer service with a staff that really cares about you! If I ever have a question they get back quickly and always offer help, and they are so incredibly nice! Not to mention the price cut from other aligner companies is very nice. The do it yourself style of sending in imprints and photos of your teeth wasn’t stressful because of the amount of help I was given. What an amazing staff!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 1, 2020

    Still only in week 4 but so far so good! My teeth are slowly moving along and are definitely whiter from the cleaning/whitening solution they provide. Their customer service has been fantastic right out of the gate. My mouth was too small for the molds and they shipped a replacement kit out immediately. They helped me get all my paperwork in ASAP to make sure I could utilize my benefits before they expired too. So excited to see the final outcome!

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    Verified purchase
    Punctuality & SpeedHonesty & Transparency

    Reviewed Oct. 1, 2020

    I was very intrigued by these aligners and how fast my teeth were going to shift but I can honestly say it’s been such a great experience to do this. No hassle at all, you don’t have to go to the orthodontist every month....I totally recommend trying Byte.

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    Verified purchase
    PriceStaff

    Reviewed Oct. 1, 2020

    I've always been self-conscious about my smile and have been wanting to get them fixed. I didn't want traditional braces as an adult, and Invisalign just seemed way too expensive. Byte is absolutely perfect. Cost aside, the whole process is easy from beginning to end. All the instructions are super clear and even if you need help, the support is super responsive. I'd recommend Byte to anyone who wants to improve their smile without spending a fortune on it!

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 1, 2020

    I absolutely love my Byte aligners. Before my Byte journey I was super self conscious of my teeth. As a content creator, it is almost a need to be able to do videos and take awesome pictures for brands. With Byte, my smile is getting better week by week. I can’t wait to see the end result!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 1, 2020

    Right now I am waiting to receive my first set of aligners. The process leading up to this has been smooth and the customer service has been amazing! Molds were super easy to complete and send and the video tutorial and guide was extremely helpful. I would definitely recommend this company to a friend!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 1, 2020

    I signed up for Byte because they were the company with the best reviews for aligners. The reviews weren’t wrong and I’m completely happy with my treatment plan. I’m on the second round since my teeth didn’t move as fast as planned but customer service is amazing and are always there to answer any questions. I’d definitely recommend byte to anyone that wants to get invisible aligners.

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    Staff

    Reviewed Oct. 1, 2020

    I have had the best experience with my Byte Advisor. She has been so helpful and nice to have. Having a personal advisor for this service alone is reason enough to choose Byte over their competitors. When I received my impression kit she had reminded me and was there if I had any questions. The whole process so far has been so clear and easy. Any help I may need, my Byte advisor is only a text message away!

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    Customer ServicePunctuality & SpeedHonesty & Transparency

    Reviewed Oct. 1, 2020

    I tried the invisible aligner thing way before Byte with Smile Direct Club and the difference in customer service and ultimately your results is beyond me. I thought aligners were always supposed to be super uncomfortable when switching but when I started my program with byte I never had any pain! The process was absolutely seamless, send impressions, review program and just wait and watch. With my SDC it took up to 3-4 months to receive my shipment (even though I paid to fast track my order) and to top it off none of the aligners fit. That was just the beginning of my nightmare with them and I was honestly so disheartened and I honestly thought I would just have to get veneers but look at me now thanks to byte????

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    Customer ServiceStaff

    Reviewed Oct. 1, 2020

    While on my Byte journey the Byte team has been nothing but helpful and timely in all responses. When I reach out with questions all Byte representatives are positive and very willing to help with anything I need. I have called Byte on two occasions, once with questions about being sent more aligners because I was unsatisfied with my teeth movement. They said my smile and satisfaction was guaranteed and sent me a new impression kit so I could get a new round of aligners set up. I'm very happy with the team's response.

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    PricePunctuality & Speed

    Reviewed Oct. 1, 2020

    I started my journey last week and I have already been fitted and ordered. I wasn’t expecting it to be this quick to do, this EASY to do or this affordable. My aligners are being made now and I cannot wait to start my program!

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    Verified purchase

    Reviewed Oct. 1, 2020

    I like how easy everything is from start to finish. Especially with the pandemic going on it is super important to keep safe, they do that. They are in constant contact with you if you need anything or have questions about your treatment. I would highly recommend them to anyone.

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    Customer ServicePriceStaffRates

    Reviewed Oct. 1, 2020

    My Byte experience has been fantastic so far. I have had awesome help in regards to customer service and the price is unbeatable, and of course, the product lives up to expectation. I like that they are so considerate of what I'm looking for exactly!

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    Sales & MarketingStaffBilling

    Reviewed Oct. 1, 2020

    I haven't received my aligners yet however the process to create the molds, discuss my dental plan and billing has been flawless. The instructions were so easy to follow, everyone I have spoken with has been beyond professional and accommodating and I haven't felt pressured at all. 100% recommend.

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    Customer ServiceStaff

    Reviewed Oct. 1, 2020

    I have always been ashamed of my smile, my teeth were never shown, Byte has given me the confidence to smile and laugh showing my teeth. They have amazing customer service. My emails are always answered within 48 hours. Do not hesitate. Get your Byte treatment plan today.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed Oct. 1, 2020

    These seem to be working for me so far. Getting set up was pretty straightforward and everything arrived promptly. I've been able to get pretty quick responses to all of my questions, and the different choice of payment options is nice.

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    Staff

    Reviewed Oct. 1, 2020

    I was very nervous to start this journey! However, the Byte Team was there with me for every step of the way. I love how personal they are and they really care that we are getting the help we need. 10/10 would recommend!

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    Customer ServicePriceStaffRates

    Reviewed Oct. 1, 2020

    I am half way through with my treatment and can not recommend Byte highly enough! Fantastic customer service, a product that has worked flawlessly, and a competitive price as well. Can't really ask for anything more! I am confident that the remaining treatment will go equally as smoothly. Thanks to everyone at Byte for a great experience!!

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    Punctuality & Speed

    Reviewed Oct. 1, 2020

    My interaction with the Byte team has been phenomenal as both of them have been able to quickly able to walk me through the process and get my impressions expedited which makes it a great experience. I would recommend to friends and family that byte is the company to go with.

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    CoveragePunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 1, 2020

    I've been wanting to fix my teeth pretty much since they grew in. Over the years I'd looked into several options and then this year I found Byte. They are amazing! The impression kit came quickly and is easy to follow, with their team available and eager to help out whenever needed. The aligners come in a beautiful box with all the accessories needed to succeed. My teeth are glowing. I am absolutely loving the process so far and would 100% recommend to anyone looking to straighten up their smile.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Oct. 1, 2020

    I have nothing but great things to say about Byte. The price is fantastic, the customer service is great, and the hyperbyte is wonderful. I'm on my 8th week of byte and I have 6 more weeks to go and I can't wait to be done!!!

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    Verified purchase

    Reviewed Oct. 1, 2020

    Byte changed my smile in just a couple of months. I would definitely recommend it to anyone that doesn’t want to go with the braces route. It was easy to change every week to a new aligner tray to reach my goal smile.

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    Punctuality & Speed

    Reviewed Oct. 1, 2020

    I had braces for close to two years when I was younger. I'm on week 11 of 15 in my Byte treatment and simply floored by how effective this is in so short a time. I had a problem with my Hyperbyte briefly and they quickly send me a free replacement.

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    Punctuality & SpeedStaff

    Reviewed Oct. 1, 2020

    This company is amazing! Super friendly and very quick. I love that I’m able to see how my teeth will look after I’m done with the aligners. It’s awesome that I get my own supervisor that I can text about any questions or concerns that I have.

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    Verified purchase

    Reviewed Oct. 1, 2020

    I’m a few weeks in and everything is going really well! I had some pain the first couple of days and was worried that it would linger but It’s been much better since with only the occasional achy feeling the day after changing retainers. I don’t mind them at all and no one has really noticed either. Time is flying and I’m so excited to see the end results!

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    Punctuality & SpeedStaff

    Reviewed Oct. 1, 2020

    Very fast easy and responsive team! The whitener works fantastic! The Byte works very well especially when recovering from pain. It feels like a massage! The alignments were perfect and I’m very happy with my results!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 1, 2020

    Currently on Week 10. The results are amazing so far and the Byte customer experience team is even more amazing. They’re always checking in with my progress and helping to answer any questions I have (and they reply fast!). My smile looks fantastic and I can’t help but smile just a little more when I go out (with my aligners in of course!).

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    Customer ServiceStaffBilling

    Reviewed Oct. 1, 2020

    I just had purchase my aligner and really excited for it and they are really sweet. Byte customer service is really good. They help me with the all payment option and it was easy for me and hoping to see good result.

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    PriceRates

    Reviewed Oct. 1, 2020

    I was self conscious of my smile for many years. My teeth shifted after wearing braces as a child. Byte gave me my confidence back at a price I could afford! I highly recommend Byte Aligners. My teeth are straight again!!

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    Staff

    Reviewed Sept. 30, 2020

    My experience so far has been amazing. When it came to the impressions the first piece didn’t fit in my mouth so they sent another impression kit for free. Everyone has been extremely helpful by texting me and seeing how everything is doing.

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    Verified purchase

    Reviewed Sept. 30, 2020

    I only have minor crowding so I figured I was a perfect candidate for Byte. I am! I am nearly done with my treatment and so happy I took the plunge to just get my teeth re aligned (previously had braces). I’m excited to step out of quarantine with a better smile!

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Sept. 30, 2020

    Absolute amazing Experience working with Byte and their team. Everyone is extremely responsive and easily accessible. You get a personal texter and many discounts. Everything went really smooth with zero problems. I’m beyond happy with my experience and byte and will be referring people to them. I can’t wait for my aligners to come.

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    Staff

    Reviewed Sept. 30, 2020

    The process and attention to detail has been amazing so far. The box for my personal aligners and accessories fit perfect, feel empowering, full of hope and self love. The best thing you can do to feel confident. The process is very easy to follow and understand. I just love the HyperByte. It's so relaxing. I could feel it's doing it's job.

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    Staff

    Reviewed Sept. 30, 2020

    I cannot begin to explain how happy my wife and I are with our daughter’s Byte experience. The process has been extremely easy and the Byte Staff has been incredibly helpful. Her progress is amazing! We couldn’t be more pleased!

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    Verified purchase

    Reviewed Sept. 30, 2020

    So far I really like it, it’s been an adjustment but I have everything I need and I’m really content. I’m in my 2nd week going on third and I think I already feel a change. I can’t see it yet but I do feel different.

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    Customer ServiceStaffBilling

    Reviewed Sept. 30, 2020

    I was unsure how I would be able to go through this process of getting my aligners, but they were so detailed and had everything ready since the beginning. Their customer service was excellent, making sure to listen to my concerns and offer great alternatives for making the payment. Would definitely recommend to someone who is looking to get a more beautiful smile!

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    Customer ServiceSales & MarketingPunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Sept. 30, 2020

    Customer service has been super helpful and caring. Checking in to see if I received my molding kit then asking days later how things went with it. AJ has made sure I’m aware of how to pay for my treatment and made sure not to forget my discount!! I can’t wait to get my aligners and to start the journey to straighter teeth!!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 30, 2020

    This was so easy compared to other alignment brands. I didn’t have to travel to some store to get a scan of my teeth, and I didn’t have to wait a month for someone to get back to me. They sent the impressions kit, I did my impression, I sent them back, and within a week I had my personalized treatment plan. They use super affordable financing options, which I appreciate as a college student. And my representative Kaylie was amazing! So polite and helpful, and it was so convenient to be able to communicate with her via text. All around, a super great company. I would absolutely recommend to a friend.

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    StaffTransparency

    Reviewed Sept. 30, 2020

    The updates are very sufficient and professional. Whenever I have a question or if I'm concerned about something, they're always there to let me know everything I should know. They keep me updated all the time, that has never been a problem for me.

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    Staff

    Reviewed Sept. 30, 2020

    I am about half way through my treatment plan and my smile is getting better and better every day. They have been responsive and courteous throughout the process. And it really was easy to get started. If this is something you’ve been thinking about, just DO IT! Thanks Byte!

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    Customer ServicePunctuality & SpeedMaintenanceStaffResolution

    Reviewed Sept. 30, 2020

    Using Byte has been a great experience because of the customer service and the quality. The advisors are always available to help and I’ve seen results quicker than I thought. There were some issues that occurred but they were quick to fix the issue. I would highly recommend!

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    Customer ServiceStaffTimeliness

    Reviewed Sept. 30, 2020

    I’m currently on week 5 and everything has gone nothing but smooth! I haven’t had a need to reach out to Byte regarding anything and I still had a rep reach out to make sure everything was going okay! After the rep reached out I emailed back and received a response the same day.

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    Customer ServicePriceRates

    Reviewed Sept. 30, 2020

    Great customer service, and a wonderful experience. Overall the steps into getting my aligners was very efficient and easy! The process once receiving my aligners was very well explained and easy to install. The aligners fit great and very, very personal. I highly recommend Byte for anyone interested, the plus side is that the price is right!

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    Reviewed Sept. 30, 2020

    Byte was extremely easy. Being able to do everything from home, was the best part. I especially liked how I got all of my aligners at once and had the whole plan at my fingertips. My new smile has convinced some of my close friends and family to enhance their smile too!

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    Reviewed Sept. 30, 2020

    I used to wear braces when I was a teenager and these aligners are much better. They work faster and if you get tired of wearing them you can take them out to give your mouth some time to relax. I'm on my 15 week and my teeth are looking good.

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    Customer ServiceStaff

    Reviewed Sept. 30, 2020

    Timely and efficient service. From the date of initial contact to the date of request for additional BrightByte all stakeholders have been responsive. Though seemingly unique ways and means to address dental needs from a distance: However, the communication helps with the process.

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    PricePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Sept. 30, 2020

    Highly recommend Byte! They're quick, responsive, SUPER helpful & informative! My impressions kit was shipped quickly, and once I sent it back, my future new smile was ready to view in no time! When it was time to pay for the aligners my personal consultant helped me find a payment option that works for me, which is super rare when buying an expensive product. I appreciate all that Byte has done so far, and cannot wait to receive my aligners!

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    Customer ServicePricePunctuality & SpeedStaffEase of UseRates

    Reviewed Sept. 30, 2020

    I have been super impressed with the customer service and turn around times with Byte. From the time I inquired about aligners the customer service team was quick to respond and very knowledgeable. My impression kit arrived within a few days of ordering. I did have an issue with the trays being too big for my mouth, but as soon as I contacted customer service they sent a smaller set out which I also received within a couple of days.

    Once I took my impressions (which was pretty simple with the clear and easy instructions given) and stuck them in the mail, the rest of the process went quick! I had my aligners just two and a half weeks after Byte received my impressions. Was super happy given the expectation of 4-6 weeks! The aligners are easy to use, with minimum discomfort. I am doing the byte at night which I do think is probably much easier than trying to wear them all day. I’m ok with results taking a little longer just wearing them for 10-12 hours at night. Would absolutely recommend to anyone looking to change their smile!! You can beat the price and customer service.

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    Punctuality & SpeedStaff

    Reviewed Sept. 30, 2020

    I love Byte, they were able to give me different options on how I can afford my aligners. They were very helpful. The process was very fast and extremely easy to do. It only took me 30 mins out of my day.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 30, 2020

    The customer service for Byte is so amazing! I was given step by step help and support with someone one on one which made this process so smooth. Using Byte is so easy, affordable and effective. I was surprised at how easy it was to create my own molds and send it in and get my results back so fast. 10/10 would recommend.

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    Customer ServiceStaff

    Reviewed Sept. 30, 2020

    I liked the customer service very much. For one I received a personal service person named Cody. He was very efficient and helpful. And then I received another assistant named Nicole. I didn’t really use her because I liked the efficiency from Cody.

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    Customer ServiceStaff

    Reviewed Sept. 30, 2020

    The customer service is probably the best I’ve seen in a long time. They stick by your side the entire time and help you in any way possible. You have a personal representative who helps you with any questions or issues you could have.

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    PriceStaff

    Reviewed Sept. 30, 2020

    The Byte team is above and beyond! My lower teeth didn’t move as much as I had hoped. When I reached out to the byte team they were amazing! They are sending me additional aligners to assure I get MY desired look! (At no additional cost!) I am absolutely thrilled that they are a company that stands by their word and their product! Great team! I would strongly recommend!

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    Customer ServiceSales & MarketingPricePunctuality & SpeedMaintenanceStaffHonesty & Transparency

    Reviewed Sept. 30, 2020

    I loved my Byte experience so far! My advisor Jess was wonderful. She basically became my best friend in a matter of just a few conversations. Byte is fast, they make an often uncomfortable topic super easy to chat about. No one wants to talk about what they don't like about themselves with a stranger. However my advisor was so amazing and personable it was like she had been my friend for years. It helped that she too was a Byte user and could tell me about her personal experience. She kept it real and was very honest. Having worked in customer service myself for several years, I can tell when someone has good customer service skills and when I would fire them if they worked for me! The customer experience is what can make or break a sale especially when there are other companies you could spend your money with. I definitely recommend Byte. They are affordable and worth it! Trust me. :)

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 30, 2020

    I am halfway through my Byte treatment and I can't say enough about this company. The marketing is great, the packaging is great, the process is super easy. The best part though is their customer service. They have always been super quick to respond to any question and are always helpful. I was even not 100% satisfied with how my treatment was going and they immediately sent me a new kit and told me not to worry that they would send me new aligners to make sure I was satisfied with my plan. I would HIGHLY recommend. I did a lot of research on competitors and this is the best.

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    Price

    Reviewed Sept. 30, 2020

    I’m on week 11 of what was originally supposed to be 21 weeks. At no fault of Byte, my teeth aren’t progressing the way they hoped. Though there is very noticeable change, the aligners aren’t fitting correctly. But almost at the snap of my fingers, Byte is on it and sending me a new impression kit to get me refitted and back on track at no additional cost. The process has been so simple and easy so far. 10/10 would recommend!

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Sept. 30, 2020

    I've had Byte retainers for 15 weeks now. It has been such an easy process from beginning to end; from when they send the package to get your teeth molds, to when they send you your retainers and explain thoroughly how to use them. I was also offered the night time only retainers which helped since I've still been working and I have more time at night to focus on Byte. The Hyperbyte has been great, too. It really has made the process less painful! The customer service is on point! They always get back to you so quickly whether you have questions about getting a new hyperbyte, any insurance issues, reordering more whitener, etc. I am happy I decided to go with Byte out of all programs!

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    Reviewed Sept. 30, 2020

    I am so thrilled with my progress so far. I am on week 10 of 15 and see a huge improvement in my teeth. The process is simple and fairly painless. I would recommend this to anyone hoping for a better brighter smile!

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    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed Sept. 29, 2020

    I like the lifetime guarantee. Even if treatment takes longer I like knowing it’s backed by that guarantee! Plus the free retainers at the end are a huge plus! Not all companies offer that. And the email support was easy and fast!

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    Customer Service

    Reviewed Sept. 29, 2020

    I really appreciated the emails and information given before and along the way. Someone was always checking up and making sure that everything was okay. So far I can see my front top middle two teeth are getting a lot straighter. Excited to see the final results.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 29, 2020

    I love that someone has been personally keeping me up to date and checking in with texts and emails throughout the whole process. Sam was extremely helpful and patient and went above and beyond to ensure all my questions were answered. He made me feel totally confident in my purchase and I’m excited for my aligners to arrive!

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    Reviewed Sept. 29, 2020

    They told me it would take a few months and I’m almost to the 2 year mark come February. They’ve been great about working with me but it’s been such a hassle overall. My teeth have certainly moved and I thankful for that.

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    Sales & MarketingStaff

    Reviewed Sept. 29, 2020

    They will be patient and answer all your questions. There was no pressure to purchase, they continually asked that I was satisfied. I would encourage you give Byte a chance if you are considering Invisible aligned. I’m looking forward to continuing my process with them.

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    Refunds & Payouts

    Reviewed Sept. 29, 2020

    I’ve had braces multiple times in my life and I feel each time I have had to give up a lot in my life for very little payout. I am on week 12/25 of my Byte treatment and can already tell such a huge difference without feeling like I have had to give up much! Ideal treatment for the busy adult!

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    Punctuality & Speed

    Reviewed Sept. 29, 2020

    Once I finally received my aligners everything was great. Getting them was frustrating. First, they seemed to have “lost” my impressions. Then sent me not one, but two more impression kits. After that they somehow found my first set. This whole process took over a month. Then I completed the first 15 weeks thinking I was about done...not realizing that they only sent the first 15/19 sets. I didn’t know I needed to get four more sets or else I would have been more proactive about getting them because now I have to wait weeks before getting them which will delay me even more.

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    Punctuality & SpeedStaff

    Reviewed Sept. 29, 2020

    Byte has changed my smile so easily and quickly. I am so happy with the results from Byte. The process has been extremely easy and simple and the team at Byte has been great with helping out and answering any questions that I have.

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    Reviewed Sept. 29, 2020

    I received my Byte kit soon after my purchase. The kit was super easy to do, instructions included made the process fly by. I received my package and started my journey. I am super impressed and satisfied with the results I am seeing. And would absolutely recommend others to try it out!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Sept. 29, 2020

    Customer service from Byte team are outstanding. (Shoutout to Hunter E. You are the best customer service.) They made sure that I'm staying on track with my treatment and always response fast. I paid in full for my treatment and personally worried a little bit in the beginning that after service they might be lacking if I paid it all at once BUT with Byte there is no exception, either you paid in full or making payment plans they are consistence and trustworthy. I can feel that they really want the best for me. Highly recommended this company!

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    Refunds & PayoutsStaff

    Reviewed Sept. 29, 2020

    I was in direct contact with a rep who was able to change details ASAP when they came up. No question went unanswered. The package for my impressions came and was easy to send off and they let me know the minute they were received. I also was able to use my care credit for the liners.

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    Staff

    Reviewed Sept. 29, 2020

    I just started but everyone was very helpful and offered the necessary information. The whitening is so great! I would like to have more. My aligners are for night use and I feel very comfortable with them during the night.

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    PriceStaff

    Reviewed Sept. 29, 2020

    I received friendly service from Byte thus far. I am a little disappointed because my initial treatment plan was 17 weeks and at the end of the initial treatment my teeth were not as straight as expected. I then was sent a second set of aligners for a treatment plan that is 13 weeks. The good news is that there was no charge for the second set of aligners. The bad news is that the second set of aligners required training and were not scalloped like the initial set.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 29, 2020

    Very easy to work with and I'm glad I chose them for all the help they provided. They have answered any question quickly and got back to me asap. They made the paying process easy and given me enough time to get everything submitted.

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    Customer ServicePriceStaffRates

    Reviewed Sept. 29, 2020

    Customer service was really helpful, really timely any time I have a request/question. Getting the aligners was a surprisingly easy process. Would really recommend using them. They’re also much cheaper than other services! The Hyperbyte is very interesting, helps set the aligners. The aligners can hurt a little so just be prepared.

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    Staff

    Reviewed Sept. 29, 2020

    My teeth feel aligned and more protected after using Byte. Thank you for helping me get me a better smile. I was in a lot of pain getting rid of this overbite over the past months. Now I am ready to move on to get these teeth perfect.

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    Customer ServiceStaff

    Reviewed Sept. 29, 2020

    Customer service has been outstanding! Every staff person was friendly and helpful. The package arrived like a present! I love the customized packaging! I also like the encouraging words in each new aligner package. The instructions were extremely helpful as well - the video instructions were a nice touch - it helped ease my anxiety of using the retainers.

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    Customer ServiceCoverage

    Reviewed Sept. 29, 2020

    I have been thinking about fixing my teeth for a long time. Invisible braces eventually was the route that I wanted to take. After doing ample research, I found that the ease of Byte's website, paired with the customer service made choosing Byte a no-brainer. The steps to competition of the treatment were extremely easy to follow and throughout the process I could see the transformation happen right before my eyes. Anyone thinking about changing their smile I would highly recommend looking into Byte!

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    Reviewed Sept. 29, 2020

    I decided to try out Byte during quarantine because I always wanted straight teeth. I’m a bit too old to have braces, and I went with Byte because they had the shortest aligner time. I’m ecstatic with the results. In 3 months time, I have a new set of teeth!

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    Punctuality & Speed

    Reviewed Sept. 29, 2020

    I am so happy with my treatment so far. I have seen a steady change in my smile and there are not many gaps between my teeth anymore. I can’t wait to see my smile on when I am in my final week. It is crazy to think that they will be completely straight.

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    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Sept. 29, 2020

    Bytes communication is way above 5 stars. From day one and and every time I reach out they respond quickly! Answer all of my questions and concerns. I am honestly amazed at how quickly they send an email or call.

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    Reviewed Sept. 29, 2020

    I’d read raving reviews for Byte for a while before giving it a try and so far, the experience has gone well. Bright byte really has my teeth looking immaculate without being harsh and yucky like other whiteners. I’m on week 13 and after communicating on my progress, they’re sending another impression kit for my stubborn canines so the Byte for Life Guarantee is a fact!

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Sept. 29, 2020

    Overall it has been a very good experience so far with Byte at Night. Impression kit done at home with no doctor visit. Got slingers only 2 weeks later. Byte advisor is a salesperson, not a tooth expert, and can be a little pushy. That being said, I asked for a modification to my treatment plan and she got it done almost immediately. I have had no pain or discomfort, and my family doesn’t even know when the aligners are in my mouth even though they are pretty thick. The only part I don’t really enjoy is taking the aligners out.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 29, 2020

    I have started a teeth alignment program with Byte using a series of plastic trays custom molded for my teeth. I am in the 4th week and have had no problems so far. Getting used to the trays in my mouth didn't seem to take much time at all. The customer service is very good - I have received prompt responses to all of my questions. Byte does seem to be a first class company.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2020

    The complete experience has been amazing. I had some trepidation at first but once I started the journey I was wildly surprised. Everything from the aligners to the Hyperbyte has been great. Customer service is amazing as well. I would definitely recommend to any and everyone.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 28, 2020

    Real easy program to use. Getting the impression was not hard to do at all and quick to respond back through emails. I really like the teeth whitener that comes with the kit. The kit also comes with all of the aligners you will need to complete your treatment and you do not have to wait on getting your next set. What is the best thing is not having to make an appointment and going to the orthodontist every month!

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    Staff

    Reviewed Sept. 28, 2020

    So far my experience with Byte has been fantastic! Everyone who has talked to me has been super helpful and the process of taking my impressions and sending them in couldn’t have been easier! I would recommend Byte to anyone looking to perfect their smile!

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    Customer ServiceStaff

    Reviewed Sept. 28, 2020

    The customer service has Always gotten Back to me within a day! And have answered all of my questions very well! I am recommending to several of my friends because of how good it is and I am definitely seeing results! The HyperByte is amazing as well!

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    Customer ServicePriceRefunds & PayoutsStaffEase of Use

    Reviewed Sept. 28, 2020

    The customer service is amazing since you get a real life person assisting you along the way from ordering impressions to sending them back and getting the treatment plan to paying for the liners and getting them started. The cost is much less than traditional braces and so far I’m impressed with everything including the easy to use website. I would recommend to family and friends and will probably use Byte again for my other kiddos.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 28, 2020

    There have been a few times during the last 10 months where my teeth fell off track and I needed to re-take my impressions. The customer service dept has been fantastic through this whole process. I can see such a difference in my teeth. My overcrowding is not an issue anymore. I am waiting on my last set of refinements and this should make everything perfect. I am so glad I decided on Byte for my treatment plan.

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    Reviewed Sept. 28, 2020

    Half way through my 14 week journey and so far it has been money well spent. Progress has already been made and looking forward to the rest of the journey. Good support from the Byte team along the way as well. So far so good!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 28, 2020

    So far, I'm in my 6th week of using the Byte aligners, whitening and HyperByte. So far, so good! From the sign-up, impressions, and aligners, the staff at Byte are always super helpful and professional. I've used text messaging, phone and e-mail to communicate, and they have always been prompt and knowledgeable. I can definitely already see a difference and I can't wait to see my final new smile in a few weeks!

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    Reviewed Sept. 28, 2020

    I started in July with my treatment. The process has not been stressful. I love my HyperByte! I’m on week 10 right now & I’m seeing results from week 1 to week 10. A good decision for me to choose Byte.

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    Punctuality & Speed

    Reviewed Sept. 28, 2020

    Never in a million years did I ever imagine my teeth would be looking so good. I am only on week 10 and the difference I see already is unimaginable. I am mad that I didn't do this sooner. I am so happy with the results so far and can't wait to see my final smile. Thank you, BYTE!!!

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    Staff

    Reviewed Sept. 28, 2020

    As a teenager, I had the full on, legitimate braces. I could have been more compliant with wearing my retainer after and have no idea where it went. With my wedding coming up, I wanted to improve my smile for photos and turned to Byte. I am about halfway through the painful journey (nothing a couple doses of ** can't help) and can already see my teeth improving.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 28, 2020

    From the initial call to my current week in the process, the staff has been professional, accommodating, and helpful, easing my concerns and answering my questions. I can already see a difference in my smile and cannot wait until I'm done in a few weeks!

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    Staff

    Reviewed Sept. 28, 2020

    I haven’t received the aligners yet, but I have had A LOT of helpful, intelligent, and amazing help from my advisor!!! I was also referred to speak with a member on the clinical team who provided me with extra support and answers to my questions!!

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 27, 2020

    The customer service is literally the best, they actually take their time via: email, voice call, and in text messages! I’m usually a busy person so this is extremely useful to me. I can’t wait to get my aligners and start my journey to a great smile!

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    Customer Service

    Reviewed Sept. 27, 2020

    I thought I was at the end of my treatment and I wasn't happy with my smile. I called and was told my treatment wasn't over and my smile was guaranteed for life, so if it isn't perfect, I can continue treatment until it was! I always recommend Byte.

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    Customer Service

    Reviewed Sept. 27, 2020

    I was nervous at first to complete an at home treatment like this, but byte has made it so easy. The customer service is top notch and the product is great quality. I saw results immediately and am excited to see my final smile!

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    CoverageTechPricePunctuality & SpeedMaintenanceStaff

    Reviewed Sept. 27, 2020

    My Byte treatment took only 3 1/2 (or so they claimed) months to complete! My teeth are straightened and my teeth only really hurt for the first week or so. It was such an easy and much more accessible option, and as someone with pretty severe dentist anxiety, it helped me feel even more confident being able to manage things from home. The only issue I encountered was that my Hyperbyte stopped working a week or two into my treatment, and they replaced it for me pretty quickly free of extra charge! The treatment is ending up taking much longer than expected, some of the “change once a week trays” took my teeth two weeks or more. Just depends on your teeth and your anatomy! Just don’t expect things to end right on time. All around a pretty seamless route to more confidence!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 26, 2020

    On my second week, and I couldn’t be more impressed with Byte's Products and of course their customer service. Can’t wait till week 15 so I can show y’all my progress! Thank you Byte, for providing a quick and easy way to take care of my teeth without the hassle!

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    Customer ServiceStaff

    Reviewed Sept. 26, 2020

    The Byte team is so responsive and helpful! Throughout the whole process they have emailed me to make sure everything is going well and if I have any questions. Currently, my teeth are not moving as planned so the team is sending over another impression kit to figure out what the next steps will be. They are responsive, friendly, and extremely helpful!

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    Staff

    Reviewed Sept. 26, 2020

    So far my experience with Byte has been amazing. I feel like I have had a personal walk through the process from the minute I moved forward. My advisor Brandon has been amazing and super helpful/informative. It seems like every day I get some kind of confirmation that I have made the right decision by going with Byte over other brands of invisible aligners.

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    Punctuality & Speed

    Reviewed Sept. 26, 2020

    Our experience with Byte has been great from beginning to end! Taking the molds was simple and the directions were easy to follow. The whole process was very personalized because you are given one person who works with you. Plus - no ortho appointments to go to! We highly recommend byte!

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    Customer ServiceTechPricePunctuality & SpeedStaff

    Reviewed Sept. 26, 2020

    Byte has exceeded my expectations in all aspects of the process so far! Requesting and receiving the Impression Kit was quick and easy. I was immediately contacted by a representative from Byte to help me through the impression process. The kit itself arrived quicker than the quoted time, and once I sent in the kit, my plan came back in less than a week. Again, I was in constant contact with a representative to help with any questions and walk me through my next steps. My decision to purchase the treatment plan was influenced as much by the expected results as it was by the excellent customer service I've had so far with the Byte team. I am now waiting for my aligners to come in, and I'm excited to start my journey with Byte!

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    Reviewed Sept. 26, 2020

    After two independent dentists told me I needed to change the structure of my teeth I chose to give Byte a try. I’ve just completed my first month of the Byte 10-hour nighttime program. The retainers are very comfortable and I am beginning to see/feel my teeth shifting already. I put them in around 8 p.m. and take them out before I leave for work just after 6 a.m. This has been a much easier process than I anticipated and I’m so excited to see the final results! The bonus is the noticeable incremental teeth brightening from BrightByte as well.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2020

    My experience with Byte has been absolutely amazing. The entire process has been exciting and the byte team has kept communication throughout my journey just in case. They are super friendly and encouraging. I’m so glad I’ve decided to do this for myself. Seeing the changes every week is exciting.

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    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 26, 2020

    I went with BYTE aligners to get my overbite problem corrected. So far my experience with Byte has been satisfactory. Great Customer service and quick and effective response on all our queries. Despite their short treatment lengths, I am very happy with the results so far. Byte program is so much affordable as well.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 25, 2020

    I am incredibly pleased with my Byte experience. I have about 4 weeks left until I am finished, and I started seeing results as early as week one. The molds were easy to complete, the customer service was great, and all of my aligners fit perfectly. I would absolutely recommend Byte to my friends and family, and already have!

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    PricePunctuality & Speed

    Reviewed Sept. 25, 2020

    For me it was the braces are getting Too expensive so this is cheaper. I saw the result. They send me to view how my teeth are going to look after. I’m really impress... Can wait to see my journey with Byte..

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Sept. 25, 2020

    I have not achieved final results yet, but so far I have been delighted with my experience with Byte. I researched the company online and was satisfied that I could proceed safely. The price was right, the directions clear, and the products packaged attractively and professionally. I have had several questions and have spoken to a couple of different Byte representatives on the phone. Both were extremely friendly and helpful. Christian, in particular, promised email responses which arrived promptly.

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    Reviewed Sept. 25, 2020

    I wore braces as a kid but as an adult I grew to really be bothered by the movement my teeth had made. The aligners were so easy. It only took a few days to get used to them. And nobody ever even noticed that I was wearing them!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 25, 2020

    I am so happy with my experience so far with my advisor Natasha! Her response was quick and she was super helpful. I can’t wait to get my aligners and have a wonderful smile. I would recommend to a friend.

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    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 25, 2020

    I'm currently on the step 3/14 of my aligners, but I have loved the customer service, since the beginning they were really helpful and even applied a discount to my purchase. Also they kept me informed at every step of the process from receiving my impression kit until I got my aligners. Both packages were really beautiful and came with a bunch of instructions and references to videos explaining how to proceed in each step. Talking about the actual aligners the first set was a bit painful, but once that you get use to it, the other sets sit comfortably. I can see and feel how my teeth are moving and I'm really excited to check my new smile.

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    Customer ServicePunctuality & SpeedEase of Use

    Reviewed Sept. 25, 2020

    I have so loved using Byte aligners! They are super simple and work so well. Loving my new smile???? And it only took 12 weeks!!! Also great service with quick responses to questions. Even the box they come in is so nice, everything was simple to use and very high quality.

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    Customer ServiceStaff

    Reviewed Sept. 25, 2020

    I feel like my teeth needed a bit more work especially on 2 different areas. I've also been using the Byte 20 minutes a day now, because that's what the customer service has asked. Hopefully that helps in the next 2 weeks before my ending treatment comes to an end.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 25, 2020

    I’m a little over halfway through my treatment and I’m very pleased with my experience. Not only are my teeth moving fairly quickly and relatively comfortably, but the customer care offered from the Byte team is unmatched. They’ve been there for me every step of the way. If I ever have a question, it’s so easy to reach out to my representative and the response is almost immediate. Very pleased thus far!

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    PricePunctuality & Speed

    Reviewed Sept. 25, 2020

    I have seen drastic changes to smile! My gap in my front teeth is almost gone. I had to re-order more aligners because they didn't fit exactly but they sent me a new kit to retake my molds free of charge!! I can't wait to see the end results of my smile!

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 25, 2020

    The set up is easy. Everything works fine until I got to the end of my 3 month treatment. Took before and after pics and my teeth didn't move. Waiting for another set of retainers. Taking much longer than expected and not sure if it will work this time. They emailed and said this is normal but to me, this seems far from what I expected. Now I am waiting for about a month with my temporary retainer waiting for my new set so I can finish the process.

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    Staff

    Reviewed Sept. 25, 2020

    I'm just getting started with Byte and the customer support is amazing! I would definitely recommend. I previously went with another company and they have just deserted me and left me incomplete with my plan. So glad to work with Byte. Wish I would have chosen them first.

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    Byte Company Information

    Company Name:
    Byte
    Address:
    3435 Ocean Park Blvd., #107-252
    City:
    Santa Monica
    State/Province:
    CA
    Postal Code:
    90405
    Website:
    www.byteme.com