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Byte Reviews

Out of business
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Edited by: Jon Bortin

About Byte

Byte makes clear plastic aligners to help customers straighten their teeth with no office visits. Certified dentists and orthodontists design treatment plans and monitor progress remotely. Byte offers financing options with 100% approval. You can order an impression kit risk-free; if you aren’t a good candidate, Byte refunds the price.

Pros
  • Short treatment plans
  • 100% approval for financing
  • Lifetime guarantee
Cons
  • Not everyone is a candidate

Byte Reviews

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    Page 20 Reviews 2630 - 2780
    Verified purchase
    Resolution

    Reviewed Nov. 2, 2020

    It was good. I expected more though. My teeth aren’t as straight as they should be. I’ve done an impression kit twice and now am doing it a third time. Hopefully this corrects the issue I’m looking for then I’ll be happy.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 2, 2020

    Updated on 12/22/2020: Love it. Amazing customer service and they get back to me ASAP when ever I have any questions. The process is super simple and my teeth are looking awesome and I'm only half done. I'm so happy that I decided to go with Byte!

    Original Review: I love using BYTE. It's so simple and I can already see amazing results on my teeth and I'm not even halfway done yet. The customer service has been amazing. They are there when I need them, checking in on me periodically, and making sure I don't have any questions and have everything I need.

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    Punctuality & SpeedStaff

    Reviewed Nov. 2, 2020

    I'm very happy with my Byte experience so far and the changes that are happening already. I have next to no pain or discomfort and the vibration tool help with any discomfort that I experience, Can't wait to see my end result???

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    PriceStaff

    Reviewed Nov. 2, 2020

    I absolutely love Byte! The staff are very sweet and understanding, and byte has helped me gain confidence with my smile. On top of that they are much cheaper and more convenient than traditional braces and other Aligner company. I will be recommending byte to my Family members and friends.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Nov. 2, 2020

    My experience with Byte has been wonderful. Byte provided all of the necessary and sufficient facets that make a transactional experience manageable and entertainable: customer service agents that were prompt, succinct, and helpful; affordable rates that separated Byte from competition; and relevant informational programs that provided, either through videos or instructional wording, the necessary information to feel comfortable completing the dental impression Byte needed to construct a treatment plan.

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    Verified purchase

    Reviewed Nov. 2, 2020

    My teeth are moving pretty. Wearing the retainer is easy with very minimal pain. My teeth are moving little by little and I couldn’t be more excited. I’m really looking forward to seeing my new smile. I really recommend. You should definitely try them.

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    Staff

    Reviewed Nov. 2, 2020

    I have not received my aligners yet so can’t review that, but the experience as a whole has been fantastic. Pat has helped a ton and been there through the whole process. I’m very optimistic the rest of the process will go great as well or they will fix any problems that arise!

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    Customer ServicePunctuality & SpeedStaffEase of UseTransparency

    Reviewed Nov. 1, 2020

    I was contacted and updated throughout the entire process from the time I was waiting on my impression kit till now communication is clear and friendly. The impression kit was super easy to use and had a free return label. I was offered a free whitening kit for getting the kit back to them in such a timely manner. I really loved how they show a 3D scan of what your teeth will look like before making your aligners so you can make revisions to what your smile will look like. Satisfied overall.

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    Verified purchase

    Reviewed Nov. 1, 2020

    I'm 5 weeks into a 17 week treatment and almost can't believe how well things are working. Way less discomfort than I would've thought and the whole process is just so easy. I would highly recommend Byte to my friends and family, or anyone out there looking for a better smile.

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Nov. 1, 2020

    I can't really give it 5 stars as of yet because my aligners are still being made. So far the process of the impressions and sending them back was quick and easy. My advisor has been in contact with me right away and has assured me of concerns I've already have, but that is yet to see until I actually start using my aligners. The price is great compared to other companies. I do wish the process of getting the aligners was quicker. Excited to start the process!!

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    Verified purchase

    Reviewed Oct. 31, 2020

    I have found this process easy to practice. The instructions are easy to follow and all of the components are neatly organized and labeled in an easy access set of boxes within a box. I am very pleased with the results so far.

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    Verified purchase
    Staff

    Reviewed Oct. 31, 2020

    I have had an overall great experience with the Byte team, my teeth are moving and I can see the progress! My only concern is that when communicating with the team I seem to consistently be speaking to a new person. It feels a little disjointed.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 31, 2020

    I am pleased with the process so far! It's been quick and easy. The Byte customer service is great! They have been helpful and very attentive! It's made the process easy! Thank you so much! I can't wait to use my aligners!

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    StaffTransparency

    Reviewed Oct. 31, 2020

    The whole process was easy and their staff was always there to answer any questions and update any information that you may need. They made sure to walk you thru every step so if you had any trouble, they could walk you thru it. They made everything go extremely smoothly. I would definitely recommend this company to my friends.

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    Customer ServiceStaff

    Reviewed Oct. 30, 2020

    I was blown away by their amazing customer service. They helped me every step of the way. Even when I didn't have questions I would get an email asking me how everything was going. And my smile is way better than I thought it would ever be.

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    Verified purchase

    Reviewed Oct. 30, 2020

    I had braces 20 years ago and my teeth had moved a lot. I had started to bite my lip and my buck teeth were coming back. Ten weeks with Byte and my teeth are beautiful and I have a retainer to keep them that way. Very happy.

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    Verified purchase

    Reviewed Oct. 30, 2020

    I was more than nervous starting out on this teeth straightening journey, but I can truly say that at this point in the journey I have nothing but great things to say both about my progress so far and even greater things to say about all the people that I have been in contact with at BYTE. My teeth are looking better and better every day! The BYTE team has not left my side since the beginning! Thank you BYTE for giving me something in 2020 to be excited about!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 30, 2020

    I waited way too long to find this company! I am currently on tray #6/18, and I am already seeing results! This has not been painful. This is by far the best decision I have ever made! Customer service has been excellent. I love Brightbyte, too!

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    Customer ServicePriceStaff

    Reviewed Oct. 30, 2020

    Have not received them actual aligned yet but the customer service through getting started has been amazing!! It’s affordable and seems like it’s going to be less painful than actual metal braces. My son is excited to get started and get his new smile.

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    Verified purchase
    PriceMaintenanceBilling

    Reviewed Oct. 30, 2020

    This entire process has been easy so far, If you need anything, they are easy to get in contact with. They are Iess expensive than braces. The Payments are not bad on the payment plan. I would definitely recommend Byte to fix your teeth.

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    Verified purchase
    Price

    Reviewed Oct. 30, 2020

    It took a while for me to see progress, but when I did, I was happy. It’s a great system! Anyone who wants to have their teeth corrected, I highly recommend using this product. The benefits are worth it. Low risk, high reward!

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    Verified purchase

    Reviewed Oct. 30, 2020

    It had been a good experience so far. I am enjoying the procedure and how easy it is to have my night Byte aligners in. I don’t have to worry about using them during the day and I can keep them in all night long!

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    Verified purchase
    PriceStaff

    Reviewed Oct. 30, 2020

    I have nothing but good things to say about my Byte aligners (6 weeks in). The staff has been supportive and helpful. The information provided took all the guesswork out of it. It is working! I would recommend Byte to anyone looking for an affordable aligner option.

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    Punctuality & Speed

    Reviewed Oct. 29, 2020

    Fast, everyone is nice. Having it at night is a dream!!! Works for all lifestyles. I had a few questions and they are so quick to answer. Also the 3D video showing your before and after is great. Gets you very excited.

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    Customer ServicePriceStaff

    Reviewed Oct. 29, 2020

    Byte has been fantastic so far! The entire time frame from ordering impressions to ordering my treatment plan was under two weeks! Customer service has been amazing, staying in touch every few days via email or text. The plan was super affordable with 100% approval! Highly recommend!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 29, 2020

    My experience with Byte thus far was been absolutely amazing. I got my impression kit in less than a week and that process was fast and easy. They replied quickly to any questions I had and they made me feel very comfortable. I'm really excited for my new smile.

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    Verified purchase
    Staff

    Reviewed Oct. 29, 2020

    Starting from day 1 the whole team welcomes you and makes you feel they know what they are doing. All the support and questions were answered on the spot. What helped me make the purchase was the feel of being in hand with a professional team.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Oct. 29, 2020

    Updated on 12/05/2020: Very informed customer service team. I had lots of questions and they answered every one. Quick to respond to emails and very polite. I am glad I chose this company. They are a wonderful company and My teeth feel straighter already. Call them if you are looking into clear liners. You won't be sorry.

    Original Review: Nice friendly customer service. They gave me confidence I was doing the right thing. No pressure just good information. I am excited to start the process to a straight beautiful smile in a fraction of the time I thought it would take.

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    CoveragePriceStaffRates

    Reviewed Oct. 29, 2020

    100% guided and faster than than say. Still 100% guided if need to ask any questions. So far a difference has been seen in the first week. Slightly painful but night byte has been perfect for me. The price for my insurance to cover 50 percent was double the amount spent so I save in many ways.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Oct. 29, 2020

    I have had a great experience with Byte, one that I have communicated to friends and family. The aligners have been extremely effective and clearly manufactured with high tech that accurately predicts the position of the teeth. On top of this, I’ve also had a really great experience with my Byte advisor as she helped me through the entire process and worked with me to set up a payment plan that works very well for me. She followed up and was quick to respond with any inquiries I had that allowed for quick communication. Extremely pleased.

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    Customer ServicePricePunctuality & SpeedTimeliness

    Reviewed Oct. 29, 2020

    Still in treatment but so far so good. Customer service is a little slow if you’re used to immediate responses. Had completed bottom aligners and not quite straight but Byte corrected and sent new aligners as no charge. Looking forward to completing treatment in 2 mos.

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    Customer ServicePrice

    Reviewed Oct. 29, 2020

    After I finished 16 weeks of my nighttime aligners, I noticed my teeth were not completely where they needed to be. I called Byte and they sent me a new impression kit, an orthodontist reviewed them, and they sent me a new set of aligners free of charge.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Oct. 29, 2020

    The Byte team may have the very best customer service I’ve ever encountered. I had to reach out to them a few times and they followed up with me pretty quickly. Professional, understanding and sweet is what comes to mind. In a country where service is judged by many, Byte is topnotch! I’d recommend to everyone that is interested in perfecting their smile.

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    Verified purchase
    Price

    Reviewed Oct. 29, 2020

    After ten weeks, my teeth had not shifted as much as they were supposed to (I was on a 14 week completion plan) so Byte made new aligners more me at no extra cost and now I am moving forward with treatment to get exactly the results I want! Thank You Byte!

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    Punctuality & SpeedStaff

    Reviewed Oct. 29, 2020

    We had a great experience thus far. We received the order quite fast and they have been in touch with us frequently to check out on the progress... I am happy with the outcome, we highly recommend them. The teeth seem to move quite a bit, not much discomfort with it all but of course it was a little bit at the beginning of each week but it gets so much easier. The vibrating bit helps with settling the retainers in a bit better and it feels like it helps a lot with them moving in place.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Oct. 29, 2020

    The whole process of making impressions and taking pictures was very easy and simple. Everything was well explained and I had no problem doing all of it, it was kinda fun. Byte definitely had great customer service, super fast replies and also very sweet people! They all made sure I was up to date with everything and were all very informative. Would definitely recommend to a friend!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 29, 2020

    I was impressed by this company. Their information and impression kit came quickly with clear instructions. They have amazing game customer service and It felt more individualized than I thought it would. I don’t have the aligners yet but so far a great experience!

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    Verified purchase
    PriceStaff

    Reviewed Oct. 29, 2020

    I personally wasn’t comfortable with my original smile, Byte helped me feel more confident about my smile. Not only am I getting my teeth brightened but I’m also getting them whiten! There’s no better option than byte and affordable for everyone!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 28, 2020

    I haven't received my aligners just yet but as of right now my my experience has been super. My advisor has been prompt and quick!! I've had a couple questions and when I've reached out they've gotten back to me typically within the hour!

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    Verified purchase
    Price

    Reviewed Oct. 28, 2020

    This has been an awesome experience.. I had a few things to do to achieve my perfect smile and this was the way to go.... It’s also cost effective and easy, I recommend it to anyone considering going through the process!!

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    Verified purchase
    Staff

    Reviewed Oct. 28, 2020

    Riley was extremely helpful and knowledgeable about the product so that I felt very comfortable with what I was getting. Overall, everything was an easy and seamless process. Would definitely recommend going with Byte, they're absolutely great to work with!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 28, 2020

    I take this experience as a journey for a better smile. The staff is always nice and friendly answering all the questions. I can't wait for the final results. I would also recommend this to my friends for sure. Thank you!

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    PriceStaff

    Reviewed Oct. 28, 2020

    I wore braces many years ago as a adult. It was expensive and time consuming. I kept losing my retainers and eventually my teeth reverted. I recently became a Byte patient and the results have been fantastic. I highly recommend Byte!

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    Customer ServiceStaff

    Reviewed Oct. 28, 2020

    Easy to communicate with customer service, good follow up on issues and an excellent guarantee offered by Byte. While my initial treatment plan did not produce the results I had hoped and planned for, the guarantee ensured I was able to retake my molds and receive an additional set of aligners to give me the final results I desire.

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    Punctuality & SpeedStaff

    Reviewed Oct. 28, 2020

    I am on week 9 and I am loving my results so far. The first set of aligners that I received did not fit right, but they were very helpful and quick to get a new impression kit for free! The second set came in and fit perfect!

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    Verified purchase

    Reviewed Oct. 28, 2020

    I'm just starting out with my aligners but the wholes process has been a breath of fresh air compared to another company I tried. Byte has been with me every single step of the way and I'm thankful for that. I'm looking forward to a better me.

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    Staff

    Reviewed Oct. 28, 2020

    This process was amazing. The directions for the impression making process were so well done: simple, direct, easy. The weekly changes in the "braces" helps to increase confidence and really demonstrate gradual changes in the alignment of your teeth. I really should have done this sooner. I have only been using the program for 10 weeks, but I am already delighted with what I see.

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    Customer ServiceStaff

    Reviewed Oct. 28, 2020

    I'm only halfway through my treatment but so far it's been great! Customer service has been very helpful with all the questions/issues I've had throughout the treatment and around week 4-6 I started to notice a difference in my smile.

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    Ease of Use

    Reviewed Oct. 28, 2020

    Super easy to use, great product, instructions were clear, think I am getting some results a few weeks in! I would definitely recommend this to a friend. I am hoping that the gap in my bottom teeth. It has been easy to transport these to my trip to Hawaii as well.

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    Verified purchase

    Reviewed Oct. 28, 2020

    I am very happy with my Byte smile. My teeth look better than they have in years. I really like the way my smile looks now. Just in time for my birthday. I've always been confident but this just boosted my confidence more.

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    CoverageStaff

    Reviewed Oct. 28, 2020

    The experience has been fairly simple and easy to understand. The insurance process was very thorough and easy as well. I am having a hard time with my bottom retainers but I think that is because of my teeth and not because of the company. Make sure to wear the hyperbyte. It absolutely helps with the discomfort!

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    Staff

    Reviewed Oct. 28, 2020

    So far, my experience with Byte has been amazing and I am thrilled with the service I have received! All my questions have been answered and I LOVE that there is a lot of texting back and forth! It makes communicating so easy and there has been absolutely NO pressure! Super excited to get my aligners and get started on a new beautiful smile!!

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    Punctuality & SpeedStaff

    Reviewed Oct. 27, 2020

    So far so good! The process to obtaining a straighter smile has been fairly simple. I LOVE I don’t have to take time out of my schedule to visit a doctor’s office. Every step of the process is explained and contains easy to follow instructions. A member of the team is in constant contact asking if everything is working out or you need help with any of the instructions. Highly recommend!

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    Verified purchase

    Reviewed Oct. 27, 2020

    I am 7 weeks into my treatment and I can for sure see the change. My smile is looking so much better.. I'm very glad I went with the night aligners. I work night shift. I wear them when I sleep. I wish I would've not put this for a few year.

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    Customer ServiceStaff

    Reviewed Oct. 27, 2020

    I haven't gotten very far on my Byte aligners journey but so far I've been pleasantly surprised by the whole experience. The customer service has been great and everyone at Byte has been super nice and helpful. All instructions have been clear and easy to follow and I got my aligners faster than expected. My only complaint would be that even though I know an orthodontist handled my impression kit and all, I would have liked to have some sort of contact with them as well. Overall, would and have recommended to friends!

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    Customer ServicePriceStaff

    Reviewed Oct. 27, 2020

    They are not uncomfortable at all, and I can feel my teeth shifting already as I close out week 1! I’m really happy that my treatment plan is only 12 weeks and I am doing the night regimen. I am eager to see the finished product. I’ve always wanted to do this and Byte made it easy, practically painless, and affordable. Thanks Byte! Also, their customer service is excellent!

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    Punctuality & SpeedStaff

    Reviewed Oct. 27, 2020

    The process from start to finish has been really smooth and simple! The impression kit was delivered extremely fast and was processed very quickly. My advisor was super helpful and helped me find the right treatment. I would definitely recommend Byte over any other option.

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    Staff

    Reviewed Oct. 27, 2020

    Right when I bought my aligners, Byte was right by my side through the whole thing. If I needed any guidance or help or even questions answered, they were always there. Jason ** is my Byte advisor and he is just all around amazing! I would recommend this company to everyone and already told multiple people about it!

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 27, 2020

    Great communication from Byte and it has been so easy! Love that I could do the impressions myself at home and did not need to go into a dentist office. It was kinda fun so far. The plan on my account lets me see virtually what the aligners will do. Can’t wait to get the aligners to get started.

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    Punctuality & SpeedStaff

    Reviewed Oct. 27, 2020

    I was very pleased and happy with with the Byte representative. He was very helpful and answered every one of my questions. I would definitely recommend. Can’t wait till my aligners arrive and this this treatment started. I will be ordering my son's aligners as well very soon.

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    Verified purchase

    Reviewed Oct. 27, 2020

    Byte has actually been straightening my teeth. I'm so happy!! I sometimes wear the byte for two weeks at a time just so I get the full use. I have already recommended a friend..,actually many friends. I wanted braces without having to get metals and this was a great choice.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2020

    My experience with Byte has been exceptional thus far. Customer service has been excellent and I’m loving the progress my teeth are making so far. Anytime I’ve needed to ask a question or needed advice the support team was there to provide anything I’ve needed.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 26, 2020

    I haven’t officially started my treatment yet but the whole beginning process was so easy and all their staff was helpful through every step! They got back to me quickly with any questions I had. Would def recommend to anyone!

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    Punctuality & SpeedStaff

    Reviewed Oct. 26, 2020

    The entire Byte experience has been awesome. I received my impression kit, Snow Whitening kit & my aligners SUPER fast. Everything was very simple to do and anything I needed.. I texted my Rep and they were always prompt informative, helpful And friendly. I would recommend Byte to everyone!!

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    Customer ServiceCoverageStaff

    Reviewed Oct. 26, 2020

    Through the straightening process, customer service has been amazing and made my smile a lot brighter! My teeth feel healthy and better than ever. I don't feel as conscious of my smile anymore and I don't cover my mouth when I talk.

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    Verified purchase

    Reviewed Oct. 26, 2020

    Byte has been a blessing to work with. I started my journey almost a year ago. My teeth were very crowded and my smile was blah. NOW My teeth are just about straight. I'm down to my last 2 liners and my teeth are looking great.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 26, 2020

    I was having an issue with my aligners not fitting. The Byte team responded asking for a picture of my teeth with my aligners in so they could help. They were very responsive and helpful. I’m back on track now!!

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    Punctuality & SpeedStaff

    Reviewed Oct. 26, 2020

    I am impressed by how fast the aligners work. The Hyper Byte is truly incredible. I’ve had traditional braces in the past and they were very uncomfortable. The hyperbyte helps speed up the process and reduces the pain substantially. Thank you Byte.

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    Verified purchase

    Reviewed Oct. 25, 2020

    Great customer experience! I was really nervous going into this but I was pretty impressed with the responsiveness and handholding provided by Dr ** and the customer experience team. I am almost halfway through and after the first weeks initial pain it really has flown by!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 25, 2020

    I am about 5 weeks into wearing my aligners and so far, everything seems to be going well. I would definitely recommend Byte.
    Pros:
    Molding kit was sent quickly.
    Great communication.
    Easy to understand treatment.
    Treatment time is much shorter than invisalign or other similar aligners.
    All aligners sent at once so no waiting to switch aligners.
    Bright Byte simultaneously whitens teeth.

    Way cheaper than other brands but so far with quality results (I'll weigh back in on this one after completing all 16 weeks of wearing my aligners).

    Con:

    One aligner cracked after taking it in and out of my mouth. Probably not Byte's fault so I'm not even taking away a star or anything. It was the last day I was wearing that set so it didn't end up being a big deal but it did worry me if it was going to happen again. But so far, so good. I'm just being a little extra careful with removing the aligners.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 24, 2020

    I'm enjoying the process. It's been great and it works well! The customer service is awesome and they are always really friendly. If you're wondering if I should do it I'm telling you do it, it's worth it! I'm waiting in my second back and I can't wait to finish up and have a great smile.

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed Oct. 24, 2020

    Updated on 11/05/2020: After having braces 4 different times over the years, my teeth still shifted. I didn’t need a big change but to straighten a few teeth that bothered me. I chose Byte because of good customer service reviews. Whenever I had a question I would get an answer quickly. I am almost finished with my treatment and am pleased with the results. I chose the nighttime aligners and they did the job.

    Original Review: I was hesitant about doing an at home aligner kit. I researched different companies and found that Byte had the best customer service. I have found them to be very enthusiastic and prompt in responding to emails. I have been through braces several times so this process was very easy for me. I am very pleased with the results!

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    Staff

    Reviewed Oct. 24, 2020

    My advisor was so easy to work with. Walked me through every step. This was the easiest thing. I am so excited to get my aligners. I would definitely recommend Byte to anyone who is considering invisible alignment for their teeth.

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    PriceStaffTimeliness

    Reviewed Oct. 24, 2020

    So far my experience with Byte has been amazing!!! Everyone is so friendly and helpful and it really is affordable! I recommend this to everyone! The at home impression kit had great instructions and was super easy to follow. Our kit was here in like 3 days and we did it that same day and mailed it back the next day. Super excited for perfect teeth!

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    Verified purchase
    StaffEase of Use

    Reviewed Oct. 24, 2020

    I am in week four of my liners, and they are comfortable and easy to use. Taking them out to eat day 1-3 of each switch is a bit difficult, but Byte gives you a handy tool to assist with that. The whitening / cleaning foam takes really good and will continue to use it. Looking forward to week 16 when I am finished!

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 23, 2020

    I’m currently in my 10th week of Byte treatment and I must say my experience has been amazing. My treatment plan is accurate and affordable plus my confidence is at an all time high! Five star treatment and customer service.

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    Verified purchase

    Reviewed Oct. 23, 2020

    I am so glad I went with Byte! I am on week 5, changing to week 6 soon. I’ve noticed so many changes within my smile. I definitely see the improvement and it’s all thanks to Byte! I am so excited to see the final results.

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    Punctuality & SpeedStaff

    Reviewed Oct. 23, 2020

    Byte is amazing!! Every single person I have spoken to from byte has been wonderful and made this experience so easy and so exciting. They make you feel comfortable with any questions you need to ask and reassure you on things you aren’t sure about! I cannot wait to start my byte journey and have the teeth I’ve always wanted.

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    Customer ServiceSales & MarketingPriceRates

    Reviewed Oct. 23, 2020

    Byte clear aligners is everything they advertise. The pricing, the customer service, everything is phenomenal. I highly recommend them to anyone who is considering the clear aligner route, you will not be disappointed.

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    Reviewed Oct. 23, 2020

    I'm so glad my mom found this for me. The orthodontist wanted to implant a spacer to move my upper teeth out. With Byte it's moved my teeth and with very little discomfort and certainly not any pain. I love and would recommend it to anyone looking for an alternative to braces.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 23, 2020

    My impressions were received quickly. Very good customer service. Advisor followed up and was very friendly. I got offered a discount and was super happy. I did not have to wait long, which was something I was expecting. Alicia was very professional. I can't wait for my new smile thanks to Byte being a fit for me. I would highly recommend this to a friend.

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    PriceStaffBillingRates

    Reviewed Oct. 23, 2020

    Very affordable prices and will work with you for payment plans. You will be approved no matter what! Also very friendly staff. Impression kit makes it very easy to get an accurate mold of your teeth. I would highly recommend Byte for anyone looking to better their smile.

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    Customer ServiceCoverageSales & MarketingMaintenanceStaffTransparency

    Reviewed Oct. 23, 2020

    Updated on 03/04/2021: I am half-way through my Byte journey. We were noticing my teeth were moving at a slower pace than originally planned. Kolton & the clinical team have stepped in & are making sure I'm going to get my perfect smile. I was also able to take advantage of the discount through Byte for SNOW whitening and am loving that so far.

    Original Review: I have hated my smile for years. I avoid selfies and pictures with family & friends. It's time to fix my smile. I have been researching the top companies and Byte came in as #1. Byte has been amazing to work with from day 1. Their advisors have walked me through what to expect & are available via text, phone & email to answer all my questions. I am excited to start my treatment.

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    Customer ServiceStaffSales Tactics

    Reviewed Oct. 22, 2020

    It has been a very easy process so far. No “hard sell” tactics. All of the staff have been pleasant in their conversations and they answer their phones. Very little, if any, wading through a bunch of numbers to get to speak to someone. Very responsive to emails, texts and phone calls. And my 13 year old daughter loves that she only has to wear her aligners at night and she can whiten her teeth as well. The 3D renderings of her teeth now compared to how they will look at the end is great. Love the experience so far.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 22, 2020

    I love how this company really makes you feel special! They are always a pleasure to talk to and have such a one-on-one experience. They are extremely quick in responding back as well! 100% love this company and the quick results that their product delivers.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 22, 2020

    Everything has been smooth. Impression kit came quickly and was easy to follow. A few days later it was reviewed and they had my plan ready. The customer services has been great, multiple ways to get in touch with them and they respond quickly.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Oct. 22, 2020

    I love Byte! The staff are so helpful and quick to respond...I definitely recommend them...If you’re needing a lot of work or a little bit of work Byte has you covered...My Daughter and Sister are both really considering starting the program...

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    Customer ServiceStaff

    Reviewed Oct. 22, 2020

    Hi Byte Team,

    My experience with your products and your customer service team have been nothing short of exceptional. I did not think my teeth could be fixed but at the halfway point of my treatment, I am already seeing amazing results. The HyperByte and the BrightByte also make the process that much smoother. Lastly, every time I need assistance, I am greeted with a positive attitude and efficient solutions from your team. Would HIGHLY recommend your company to anyone looking for aligners.

    Chris

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    Customer ServiceStaff

    Reviewed Oct. 22, 2020

    I have been researching companies for aligners for a while & after I found Byte, it was easy to see that they are the right decision. Throughout my treatment, I was continually satisfied with my choice. The steps are easy, the customer service is excellent and the results are great!! Thank you so much!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 22, 2020

    Byte is a very quick and easy way to straighten your teeth. The Staff is really helpful and responds to your questions very quickly. Taking the impressions and pictures was very easy. I’m not too computer savvy but had no problem with attaching them and uploading them to my profile. I highly recommend Byte to give you a perfect smile!

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    Punctuality & SpeedStaffBilling

    Reviewed Oct. 22, 2020

    When signing up for Byte I was a bit apprehensive. I wasn’t sure about how my treatment would go. I was also a bit nervous about payment. But my byte service rep was phenomenal and kept me up to speed.

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    StaffBilling

    Reviewed Oct. 22, 2020

    From the time I ordered my impression kit till the time I received it was only a matter of a few days. Doing the impressions and sending them in was surprisingly easy. I was contacted by my advisor and told exactly what I needed to know about the payment options.

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    Punctuality & SpeedStaff

    Reviewed Oct. 22, 2020

    I love the Byte experience so far! Everyone has been super helpful and nice. I am starting week 5 and I can already see the changes; I am super excited to see the end result, cannot wait!!! I am thankful to have found Byte!!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 22, 2020

    Everyone that helped me through the process was very nice and supporting wonderful staff! The process was very quick and easy and any questions I had I would ask and they would respond back as quick as possible! Definitely glad I found Byte!

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    Staff

    Reviewed Oct. 22, 2020

    Everyone I've talked to or corresponded with so far has been very helpful and friendly. It's too bad that I had to send in for another tray mold set since my original trays ceased to fit at week 6, but I'm sure it's just part of the process. It's not an exact science.

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    Reviewed Oct. 22, 2020

    Change is coming and making my family proud - the teeth are moving. I am happy with the progress halfway through the transformation. Getting used to I’m sleeping with the aligners. It is possible I’m not even snoring. I’m looking forward to continuing progress.

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    Staff

    Reviewed Oct. 22, 2020

    I found using Byte to be super easy. I wasn't sure about the process, and I had someone helping and encouraging me every step of the way! Their text contacts were frequent enough to be helpful without being intrusive. Would recommend!

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    Staff

    Reviewed Oct. 22, 2020

    I had Painful metal braces from 5th grade to Junior year in high school, my mouth always had ulcers, and at times the process was awful. I highly recommend Byte, the aligners are comfortable and the change in my smile is amazing. Shout it from mountaintops!!!

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    Customer ServiceStaff

    Reviewed Oct. 22, 2020

    Today I Lost my bottom aligner and was able to get answers on what to do next almost immediately. Byte always has the best customer service. I seriously get the answers I need within a 5 minute timeframe. This isn’t the first time I’ve needed immediate help either.

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    StaffHonesty & Transparency

    Reviewed Oct. 22, 2020

    My experience with Byte thus far has been nothing short of amazing. I’m more confident in my smile than I have ever been in my life, and I’m not even halfway through the treatment. In all honesty Byte has changed my life.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 22, 2020

    From the very beginning of this journey the Byte team has been nothing short of amazing. Jonathan my rep has been prompt in getting back to me with the many answers to my questions and he always seems so patient. I'm waiting for my aligners and I'm excited. The journey thus far has been great!

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    Customer Service

    Reviewed Oct. 22, 2020

    I’m currently on week 16 of my aligners and you can definitely noticed the difference. I highly recommend going with Byte. Their customer service is also really valuable. They answered all my questions and have been super nice throughout the process.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 22, 2020

    So far I am very pleased with this company! Website was clear to understand. Process has been quick and easy! Impressions done at home were painless. Customer service reached out to me to make sure I knew who to contact if I had any questions or concerns! I can’t wait to see my results!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Oct. 22, 2020

    Updated on 02/09/2021: I'm about halfway through my aligners with Byte and I am LOVING my new smile! Doing the night-only aligners makes it so much easier to stay on course and make sure I get my total number of hours in. Not to mention, the best customer service!

    Original Review: I never expected to have such a great customer service experience. The ability to text one single person and answer my questions has been so helpful. Especially working from home with a baby - so nice to get my questions answered without having to pick up the phone. Can't wait for my aligners to get here! Thanks, Byte!

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    StaffBilling

    Reviewed Oct. 22, 2020

    They have superbly trained Customer Reps that walk you step by step thru the entire payment process that’s the best fit for your budget. Bend-over-backwards helpful! They have a real asset in Arvin and I’m sure he’s just one cog of a tremendous team “wheel”.

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    Punctuality & SpeedStaff

    Reviewed Oct. 22, 2020

    So far so good! I haven’t physically started my treatment plan yet because I am waiting on my aligners to arrive but I am so excited to begin! The Byte staff are very attentive and supportive, it’s as if you have your own personal dentist by your side! I feel totally comfortable and extremely confident that I am in good hands and on my way to a better smile!!! Thank you byte!!

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Oct. 22, 2020

    The process of ordering my byte set was extremely easy and painless! The customer service representative, Shawn, was kind and helpful; guiding me through the process in a matter of minutes. I can’t wait to see the results and fix my teeth after years of hating how I look!

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    Staff

    Reviewed Oct. 22, 2020

    So so happy with my experience so far with Byte. My advisor has been so helpful. I’m so excited to start my treatment. She has also been very responsive and answered any concern I have. So I feel comfortable starting my treatment plan.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2020

    Byte customer service is out of this world. I have been helped so much with every single one of my questions and they make sure to follow up with everything. I am so excited to get a new smile with BYTE!!

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    Customer ServiceStaff

    Reviewed Oct. 22, 2020

    Every part of the process has been so easy and smooth! From getting the kit for the impressions, making the impressions at home, taking my pics, returning the kit, etc. Every part of the way I been receiving emails and text with offering help and support! Great customer service Byte!

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    Staff

    Reviewed Oct. 22, 2020

    My Byte Advisor has been very helpful and communicative. I'm stoked to begin my treatment. Everything has been very smooth and the impressions were easy to send in. Even the box they send everything in is nice. So far, so good!

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    Customer Service

    Reviewed Oct. 22, 2020

    I have never being so excited to see this journey come to real life until right now. Byte has given me the chance to feel confident again. Especially the great customer service that byte provides from the beginning until almost the last step.

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    Customer ServicePunctuality & SpeedOnline & AppStaffEase of Use

    Reviewed Oct. 21, 2020

    I thought it was a super easy process. The email specialists got back to me super fast and were always there to help. The website is super easy to use and it's not complicated at all. It is also not as intimidating as other sites.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 21, 2020

    Byte has made the process so easy for me! I looked into different companies but everyone always said byte’s customer service is amazing and it’s true! They are on top of everything and super helpful. I personally have a very busy schedule but they figured out a way to work around my schedule and still be able to help me with everything I needed. The emails, texting and calls are all super helpful!

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    TechStaffTransparency

    Reviewed Oct. 21, 2020

    I have to admit, I was a bit hesitant in trying one of these "internet providers". Especially, when everyone I knew always just uses Invisalign. However, after doing my due diligence and research, I have to say, I am beyond impressed! The whole process has been very transparent, and after the first few weeks of wearing the trays, and adapting to speaking with them in, I've almost completely forgot I'm wearing them anymore! Not to mention the progress I'm seeing since I started to now, has been amazing. Even my dentist on my latest checkup was impressed on how it has been working, and applauded me for taking the initiative to improving my dental health. Would totally recommend this to others, especially when you consider how the HyperByte expedites this process! Woohoo!

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    Chris increased rating by 2 stars.
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff
    After a positive interaction with Byte, Chris increased their star rating on Nov. 25, 2020.

    Updated review: Nov. 25, 2020

    It took over 6 weeks to get any answers about refinements, but the company finally had a practicing dentist give me a call and solve the issues. From the standpoint of the aligners fitting and any issues with the product itself, it was a flawless experience and they are definitely ahead of the competition. From the standpoint of getting refiners if you have more complicated issues, there are serious challenges in dealing with customer service and adding months to your plan.

    Original Review: Oct. 21, 2020

    What started as a good experience, turned into a nightmare at the end. They claim to have a Byte for life guarantee, but they make it nearly impossible to get refiners and it will add months to your plan. The other issue I experienced is with customer service. They spam emails from the same automated email weekly, and have multiple different people emailing back and forth. There is no personal care and it makes it seem like they don't care. When you call, they offer to call back and never do, and you have to wait days to get any answers from them. This is the cost of going with a smaller, less reputable company. You're better off going with Smile Direct or Invisalign that has a strong reputation and the means to provide exactly what you're looking for. Completely regret choosing Byte and I hope this review provides pause for anyone considering purchasing with them.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Oct. 21, 2020

    I had such a great experience with Byte. Customer service was amazing. My impression kit was sent out immediately and once I received my kit the process was quick and easy. My aligners were sent quicker than expected as well. I am so excited to start after how smoothly my experience has been thus far.

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    Punctuality & SpeedStaff

    Reviewed Oct. 21, 2020

    My Byte experience has been fast & very easy. Byte advisors are very helpful. I personally have not had any problems or issues with ordering my aligners. Any questions I’ve had been answered & I can’t wait to officially my treatment.

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    Customer ServiceStaff

    Reviewed Oct. 21, 2020

    BYTE has the worst customer service that I have ever had the misfortune of dealing with. They use over-the-top, standardized, condescending, scripted email verbiage. They basically refuse to do what you request even though you’re the one paying them! Their reps have no idea what they are doing and can only speak with useless scripted responses. I don’t care if the product is good or not (not ideal thus far), they will not see any future business or referrals from me if their customer service is lacking. Bye, bye Byte.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2020

    I did a lot of research before deciding to go with Byte but the selling point for me was their incentives for military personnel. The process has been fun and so easy so far. I'm almost half way through my treatment and I already see changes in my smile. Super excited to see the final result. I have already recommended Byte to a few friends. By the way, their customer service team is very friendly and responsive in resolving any issues you have along the way.

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    Punctuality & Speed

    Reviewed Oct. 20, 2020

    So far I am very happy with my progress. My personal treatment plan is 15 weeks and I am on week 5. Getting started was easy and I have had no problems. The transformation is happening fast and it is very exciting.

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    Punctuality & Speed

    Reviewed Oct. 20, 2020

    Just started my Byte journey! Everyone I've spoken to thus far has been wonderful! Can't wait to get my aligners! This is something I've always dreamed of is to have a straight smile. Since I was a little girl and it's becoming my reality!

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 20, 2020

    Great product, prompt customer service responses, always available for any questions/queries. Only at the beginning of journey but so far so good. Love the brightbyte. It has made such a difference to my teeth. Looking forward to seeing the end results.

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    CoverageRefunds & PayoutsStaff

    Reviewed Oct. 20, 2020

    Awesome experience from start to finish! The process was extremely easy to complete and the advisors helped with any questions along the way in a professional and timely manner. I was presented an array of financial options that could fit any buyers budget, including how to be reimbursed by insurance. Overall a fantastic company to deal with!

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    Customer ServicePunctuality & SpeedMaintenanceResolution

    Reviewed Oct. 20, 2020

    My top teeth are definitely a lot straighter than when I started my Byte treatment. My bottom teeth are still pretty crooked after 12 weeks, but I am waiting on refinement aligners to fix the issue. Very happy with customer service.

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    Punctuality & SpeedStaff

    Reviewed Oct. 20, 2020

    They have wonderful customer support and so far working well. All of the check ins are great, any questions I have have been answered very quickly and thoroughly and I kind of like the HyperByte!! It’s fun and easy and I have no complaints. I’m excited to see how the rest of my treatment progresses.

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    Verified purchase

    Reviewed Oct. 20, 2020

    I’m on week 10 of my treatment and I couldn’t be happier! I’ve had such a great experience with the aligners themselves and with the Byte support team! I would highly recommend anyone with any problems with their teeth to look into this company!

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    Customer ServiceStaff

    Reviewed Oct. 20, 2020

    There was a customer service representative helping me along each step and making the process and smooth as possible. They were very clear with all of the instructions and I was impressed with how efficient they were. I would highly recommend using Byte over most of the other competitors out there. They have by far the best customer service.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 20, 2020

    In December I will have been doing this for a year. I am tired of it taking days, weeks, for response to simple questions. I am very upset with no answers to my inquiries, emails, phone calls, voice mails left there. When this first started, I called Byte and was always helped right away. Now that there are problems, I have emailed and called the contact number given and left messages since it seems impossible to get a real person to answer the phone. Answering recording says I will receive a response within 24 hours.

    No one has responded to emails or voice mails let me know just where the next set of aligners will be sent, or even if you received the last impressions. Certainly nothing of solving issues. My aligners have broke in 2 pieces. I mailed the last impressions on October 6th... 2 weeks ago but no answers from Byte. I want this process done! I just left another voice mail at your company phone center. If someone does not CALL me, I will be making a formal complaint to the Ohio Attorney General.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 20, 2020

    So far so good. I am on my 12 week and am happy with the progress. Can't wait to finish. Byte has been very responsive with questions and are always a pleasure to work with. Anytime I have a question I shoot them an email or call and get back to me with a response asap.

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    Customer ServiceSales & MarketingStaffFollow-Through

    Reviewed Oct. 20, 2020

    The process was smooth throughout! Their customer service was awesome and went above and beyond on multiple occasions. They truly understand the law of value! The product itself worked as advertised. The accuracy of their model is really dependent on how well you follow directions and create your molds at the beginning of the process.

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    Punctuality & Speed

    Reviewed Oct. 19, 2020

    The process is very easy, I am about half way through and my teeth have already changed so much. The aligners are hardly visible when you have them in. I used to regret not getting braces, but not anymore! I'm glad I waited until I found Byte. :)

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 19, 2020

    Very easy and customer friendly experience from the beginning! Great and speedy delivery as well as replies to questions! I LOVE how quickly my teeth have moved and the extras they send you (teeth whitening, Hyper Byte) makes it an actual FUN experience!!!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Oct. 19, 2020

    Updated on 12/03/2021: I am really happy with my experience so far. My smile is looking soooo much better!! No issues whatsoever. I feel like a new woman, seriously. My before and after pics are already amazing! So grateful to have found Byte.

    Original Review: Out of all the companies I researched, I decided to go with Byte! My teeth are straightening out so nicely! Also, they are much whiter than before!! Customer service has been very helpful when needed, and they are also super friendly! I'm so glad I went with Byte!! I cant wait to see my final outcome. :)

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 19, 2020

    My experience with Byte Aligners has been great! from the initial contact to customer service with questions to my current status with my aligners (week 6). The fitting instruction videos and directions are great and help guide you through the process. The whole kit comes professionally packaged and is a snap to use! I can't wait to be done and send the world my "after" pictures!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 19, 2020

    This is my first time ever ordering aligners and Byte's customer care did an amazingly great job with keeping in contact with me, and they were always quick to respond when I had a question and made sure everything was good.

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    PriceRates

    Reviewed Oct. 19, 2020

    Awesome company. Totally recommend for anyone who want a nice smile :) :) :) :) :) :). I love their complimentary whitening they include with your aligners. Keeps your smile bright and white. Thumbs up to them! The prices are very reasonable!

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    Reviewed Oct. 19, 2020

    I am extremely pleased with Byte. I did a lot of research before choosing Byte. I am glad I did. My teeth look great and the process was easy especially with the HyperByte tool which takes away any discomfort. Thanks Byte!

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    Staff

    Reviewed Oct. 19, 2020

    I'm so happy with the results so far. I started the treatment while we work at home. By the time I return to the office my teeth will be perfect! These also helped me stop grinding my teeth without feeling like sports equipment in my mouth! Thank you Byte!

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    Customer ServiceStaffEase of Use

    Reviewed Oct. 19, 2020

    I've had a tremendous experience so far. The ease of use, results, customer service, and the ability to only wear at night is a huge plus! The worst part is the first night with a new aligner....but the Hyperbyte helps a ton! Thank you Byte!

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    Reviewed Oct. 19, 2020

    I’m on my last week of treatment. The gap between my front teeth is gone, and I’m so pleased! The first couple of days were a little rough, but it was no problem for the rest of my treatment. I’m so happy with my new smile!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 18, 2020

    From the beginning until now, Byte has provided stellar customer service: friendly, thorough, and efficient. I like that they are available via text and or email, and response very quickly! I’m currently waiting to receive my treatment, but so far and I’m extremely happy with my experience, and would highly recommend Byte to anyone looking to improve their smile!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 18, 2020

    Staff are easy to communicate with and respond to email queries fairly quick. The whole process was clear and easy to understand from the beginning. Only a few weeks in but feeling confident about the rest of my time using Byte.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Oct. 18, 2020

    I am currently waiting for my aligners. So far the process has been easy and the support has been topnotch! The directions for doing impressions were also amazing and it was an easy process. I have emailed with some questions and have heard back in a timely matter. You feel very supported throughout this entire process. I highly recommend Byte. You will not be disappointed. I am patiently awaiting my aligners and that has been the hardest part of the process as I’m so excited to start the process of fixing my teeth and smile!

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 17, 2020

    I can’t wait to get my aligners! The company has top notch customer services that adapts to current times. Text, email, or phone! Super easy! The process has been very quick so far. I’m already recommending them to friends and family.

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    Customer ServiceSales & MarketingStaffBilling

    Reviewed Oct. 17, 2020

    The aligners themselves are great. The HyperByte seems to be working like it should and BrightByte is a great product. It's really helpful in keeping your aligners clean. The Byte advisors could use some improvement. Some of them are wonderful and go above and beyond customer care (like the one my sister received), and others do just the bare minimum and call it good (like mine). My sister's advisor told her about promotions, fully explained the credit and payment process, and gave her a lot of coupons. Mine didn't do any of these.

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    Customer ServicePrice

    Reviewed Oct. 17, 2020

    It took me a long time to get the courage to begin the process of changing my smile. This is something I’ve been self conscious about for a long time, especially now that I’m older. After doing my research and comparing all of the aligner companies out there, I found Byte had the best reviews, easiest process and was the most cost effective. I’m on week 14 of my 21 week treatment and I have NOT ONE complaint! The aligners have been perfect, I am noticing progress every week which makes me very happy! The customer service team is great as well. I really appreciate that they check up on me consistently to make sure everything is going well. By the way- I love BrightByte! It makes my mouth feel clean and fresh, which is very important!

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    CoverageRefunds & PayoutsStaff

    Reviewed Oct. 17, 2020

    I’m very satisfied with the product that I paid for. The results are so amazing I thought I could never fix my smile without braces. Byte made me look at things in a whole new perspective. I love the product and it wasn’t painful at all.

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    Punctuality & Speed

    Reviewed Oct. 17, 2020

    I am on week 10 and my tooth gap is so close to being gone! As the subject of bullying when I was a kid I have always wanted to get rid of the gap in my teeth. I thought it would never happen without the painful process of braces but now with my Byte I can't wait to see this gap close for good!

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    Reviewed Oct. 17, 2020

    This treatment plan is really working! I was skeptical, and a little worried. Still in the middle of my treatments but people are noticing. Now my sister has started a plan for hers, and she’s so happy as well.... :)

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    Byte Company Information

    Company Name:
    Byte
    Address:
    3435 Ocean Park Blvd., #107-252
    City:
    Santa Monica
    State/Province:
    CA
    Postal Code:
    90405
    Website:
    www.byteme.com