Byte Reviews

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Edited by: Jon Bortin

About Byte

Byte makes clear plastic aligners to help customers straighten their teeth with no office visits. Certified dentists and orthodontists design treatment plans and monitor progress remotely. Byte offers financing options with 100% approval. You can order an impression kit risk-free; if you aren’t a good candidate, Byte refunds the price.

Pros
  • Short treatment plans
  • 100% approval for financing
  • Lifetime guarantee
Cons
  • Not everyone is a candidate

Byte Reviews

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    Page 20 Reviews 3440 - 3640
    Verified purchase
    Coverage

    Reviewed Aug. 30, 2020

    Would recommend to a friend and already did! I was a bit nervous about using aligners and no consulting my dentist. Needless to say that I am really pleased with the results so far and the overall experience with BYTE. Process to receive aligners was faster than expected. Aligners fit perfectly and don't hurt (of course you have the 'pressure' feeling on your teeth for about a day but that is normal). They are also practically invisible when worn. BYTE has been a delight to deal with: they check on you regularly and, most importantly, get everything ready to fill the claim with the dental insurance. BYTE is a safe and quality option!

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    PricePunctuality & SpeedStaffRates

    Reviewed Aug. 30, 2020

    My experience with Byte customer care has been beyond exceptional. Any concerns/questions have been answer promptly and if a new set are needed, they are sent right away... Unbelievable... Highly recommend and very reasonable in price. I was able to work out a very easy way to pay the amount using CareCredit and customer care took it from there.

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    Staff

    Reviewed Aug. 30, 2020

    I had really bad crowding on the bottom row of teeth, to the point that one of my teeth looked like it was trying to escape my mouth. It's easy to joke about it now because (at the time of writing this) my smile looks great! The Byte team helped me every step of the way, even in terms of finding a routine. Very dedicated to building confident smiles.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 30, 2020

    Great communication and follow up staff was friendly and patient. The process was simple and fast having the prepaid USPS packaging really made it easy for a busy working mom. I can’t wait to see my smile transform. Thank you BYTE Team.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 30, 2020

    I am starting week 13 today and the whole Byte process has been so easy. Their customer service reps are so kind, and help get all my questions answered. I've only had minimal tenderness when I change my aligners, but the Hyper Byte helps so much. I can't wait to see my final smile!

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    Punctuality & Speed

    Reviewed Aug. 29, 2020

    I really enjoyed working with Byte to straighten my teeth. From start to finish the entire experience was wonderful - I feel proud of my smile and the Byte team was quick to answer questions. I would absolutely recommend this to anybody looking for an easy solution!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Aug. 29, 2020

    The initial impressions and ordering process have been great so far. My advisor Shahyan was very responsive and texted me updates throughout the process. I also really appreciate how I was able to call him directly anytime. My impression kit arrived promptly and I had my smile plan back within a few days of mailing my impressions back.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 29, 2020

    I purchased impression kits from every company offering aligners to compare their digital plans and choose the best. I tries Candid, Smile Direct Club, Invisalign visit, and ByteMe. Only Byte team was the best in every part of the process. They re adjusted and re-made their plan 2-3 times based on my wants and desires. I am soo happy. Their customer service is amazing every step of the way! Super fast resposes, super professional. They make you comfortable, feel appreciated, and satistied. I am waiting for actual aligners to come in and start my process. I am sure it will be amazing and I will reach my results.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2020

    It was really easy to coordinate with the staff. I will say the staff reached out a LOT before I signed up, calling multiple times a day sometimes to make sure I signed up. After I signed up, it was much harder to reach the staff. That would be my only thing. Otherwise, it was all very easy to get started.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 29, 2020

    Excellent experience so far and teeth are looking great! Would definitely recommend going with Byte! Great customer service also. Very affordable, and you receive product in a timely manner. Can’t wait to see finished results! Don’t wait any longer go order yours now.

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    Punctuality & Speed

    Reviewed Aug. 29, 2020

    I’ve always been self conscious of my teeth, and have regretted not having braces as a kid. I’m happy now that I waited to receive invisible aligners, because these have been so much easier to deal with than I thought they would be. I’ve already noticed a difference after a month. I’m excited to see the final results!

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    Punctuality & SpeedRates

    Reviewed Aug. 29, 2020

    Great customer courtesy and quality of product. I am on sixth week treatment and I see a good progress. No issues so far. I am excited and following the procedure. They provide a very fast service. I am highly interested to refer friends. Thank you Byte!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 29, 2020

    Byte has the best customer service of any company I have ever dealt with. Such knowledgeable and helpful customer service reps. The process was so quick and simple. They really do strive to make their customers completely happy! They communicate via text and email and are very quick to respond. They will answer any questions you have and are with you every step of the way. I’m confident I chose the best company to give me a perfect smile.

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    Staff

    Reviewed Aug. 29, 2020

    So far I'm on week 12. My top teeth are now basically straight. I have one tooth on my bottom row that I can tell is slowly being moved back into place. As expected, I would sometimes experience slight discomfort but I know it's because my teeth are moving. The Hyperbyte has helped and I use it more than recommended to help with discomfort. I would definitely recommend Byte to anyone looking to get their teeth straightened.

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    PriceStaffRates

    Reviewed Aug. 29, 2020

    Happy with the price and takes less than half the time of braces. Already see a bunch of progress with my teeth after just 5 weeks! Can’t stress enough how happy I am with Byte and the whole process. All the packaging is very organized and easy to understand directions.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 29, 2020

    Byte has been amazing to work with - the customer service representatives are friendly and efficient, and my aligners arrived quickly without any hassle. I've enjoyed my Byte experience so far and am excited for my new smile! Thank you Byte and team for making such a wonderful, pain-free aligner option.

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    Punctuality & SpeedStaff

    Reviewed Aug. 29, 2020

    The process from getting my impressions kit to ordering my aligners was very easy. Tara is amazing and answered all my questions and was very patient. I’m happy so far and can’t wait to get my aligners and start my process.

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    Punctuality & Speed

    Reviewed Aug. 28, 2020

    The whole experience was amazingly fast and accurate! For something so specific as your teeth, truly awesome! Other products were going to be over $4000- $7000, so this is a great deal on a budget! Love that! And it comes right to my door!

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 28, 2020

    No complaints so far! Teeth are moving, whiter, and they respond fast to my questions. The foam stuff works really well, the packaging is cute, my teeth feel like they are moving but who knows it’s only been 4 weeks.

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    PricePunctuality & SpeedStaff

    Reviewed Aug. 28, 2020

    I had a great experience with Byte. The staff was great, fast and the products were great. The process was great, I would recommend to anyone who was even worrying about the process which was very straightforward and cheap. If anyone was looking for a great company this is it.

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    Customer Service

    Reviewed Aug. 28, 2020

    I have had some teeth bothering me for years, only getting worse. In what seemed like no time at all, I have a straighter and more wide smile than ever. I’m very happy with the ease of this process and the great communication offered by the Byte team!

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    Reviewed Aug. 28, 2020

    I just got my aligners in July and so far so good. I have definitely noticed a difference with my teeth. I have a few months to go, and I am excited to see the end result! I already recommend this brand to everyone who asks!

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    PriceMaintenanceStaffRates

    Reviewed Aug. 28, 2020

    My experience within company has been hands down the best. I was looking for a reasonable price aligned program that would give me awesome results. They have a ton of deals and awesome service. Every rep I’ve dealt with has been nothing but helpful. They break it down for you and are very helpful and very educated on the system with answer to all your questions.

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    Staff

    Reviewed Aug. 28, 2020

    I am so pleased that I chose to straighten my teeth with Byte. I’m on Week 5 of my program and can already tell a huge difference. The Byte team has been very helpful throughout the whole process and answered any questions I had. You can’t tell the aligners are in and after a few days you don’t even realize they’re in. Easy and painless to take in and out as well. I would definitely recommend to a friend.

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    Punctuality & SpeedStaffTransparency

    Reviewed Aug. 28, 2020

    Updated on 10/12/2020 : The process was quick! I got the molds and that process was easy. Has a lot of saliva, but it was easy to understand. Next I got the preview of what my smile could look like, paid and I’m 4 weeks my aligners and instructions came in the mail! Can’t wait for my new smile in a few weeks!

    Original Review: I got the molding kit in 2 days, got my plan made within a week. Now I am waiting for my aligners. The process was quick and smooth so far. I will be able to say more when I get the aligners in 4-6 weeks. However, for now I am completely satisfied.

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    Customer ServiceStaffEase of Use

    Reviewed Aug. 28, 2020

    So far I am loving the aligners and the results I’m seeing! The customer service is unparalleled! I would recommend Byte to all my friends - in fact I already have been! The process is so easy to navigate and there’s always someone there to help you along the way. I love that I don’t have to ever sit in the dentist chair to do this and with the level of service I’m receiving I have total confidence in this product!

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    Customer ServiceStaffEase of UseTransparency

    Reviewed Aug. 28, 2020

    Really good experience from the beginning to the day my treatment arrived. Very good customer service. Any questions I had I received a response within 24 hours. Login site is very user friendly And always up to date. I have already referred two of my family Members. What I enjoy the most is the Hyper Byte, It’s actually pretty relaxing so as a full time Mom I enjoy this part of the night.

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    Punctuality & Speed

    Reviewed Aug. 28, 2020

    I couldn't wait to get my Byte kit, and when I did receive it in the mail it came fast! Every question I had was answered in a timely manner. I only have a few months left but I can't wait to see what my new smile is going to look like.

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    Verified purchase
    Staff

    Reviewed Aug. 28, 2020

    I am so beyond happy I found this company! I had been looking for a reputable company to buy aligners from and Byte is IT. The care team is so helpful and attentive, the financing options are great for those who don't want to pay in full upfront, and they make sure to keep in contact with you so you aren't in the dark on the whole process.

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    Staff

    Reviewed Aug. 28, 2020

    The aligners are amazing. I loved them. Everything that I expected. I don’t regret anything. I love the Byte whitening and the kit so I won’t lose them and for only 3 months is incredible how they work. I appreciate everything. I would definitely recommend to my family and friends. Thank you so much!

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    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Aug. 28, 2020

    Love how amazing the customer service is! Very prompt and efficient aligners. Surprisingly they do not hurt as bad as I thought they would. Very easy to use and they stay clean fairly easy, especially with Byte bright! I love how easily it is to contact them with simply just texting them!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 28, 2020

    I've had a good experience so far. The only issue is that the aligners sometimes crack if you're not careful removing them. If the aligners were a bit thicker I think that would help. The Byte staff has been great and they respond to any issues very quickly. Overall I am happy with my progress and would recommend Byte to everyone looking for aligners.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 28, 2020

    My experience was quick and efficient. Everyone was very sweet and accommodating. Olivia was wonderful. My Byte system quick, accurate and not too painful with the help of my Smartbyte. Customer service is always quick to respond and accurate. I have recommended 3 people to byte and all 3 love the system. You receive all of your retainers at once so you don’t have to worry about shipping slowing your process down!

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    Price

    Reviewed Aug. 28, 2020

    Good product and good results. Hard to get a hold of someone after the product has been purchased. Sort of pricey and it doesn’t take into account the teeth shaping after the treatment. There’s no other recommendations for cleaning other than what is given.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 28, 2020

    My Byte advisor was great! They were quick, and very flexible with ways of communication which was a huge plus for me. I can’t wait to try out my aligners and see my finished beautiful smile! Definitely recommending to all my family and friends.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 28, 2020

    Byte has been great! They have made the process so easy and if I ever had a question they were all quick to respond and help. I have already recommended people to look into them if they need or want aligners.

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    StaffBilling

    Reviewed Aug. 28, 2020

    So far dealing with the team at Byte has been so easy and pleasant, everyone I have spoken to has been very knowledgeable and helpful and SO friendly. They have made the process so far an absolute BREEZE! It is so easy to ask questions with your personalized experience, I had a coach for any questions regarding my impression kit and then someone specifically Assigned to me for the payment and ordering process. They made everything SO EASY.

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    PriceRates

    Reviewed Aug. 28, 2020

    I chose to go with these aligners for ease and affordability. They are effective and have changed my smile a ton since started. They are a great option for anyone looking to change their smile at an affordable price with a guarantee.

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    Punctuality & SpeedStaffTimeliness

    Reviewed Aug. 28, 2020

    I have not yet received my aligners, so I can’t comment on how fast they are shipped or on the aligners themselves. However, I recently order my impressions kit, which came very quickly (I think in 2 days), and then made and sent my impressions. The instructions for making the impressions were very thorough, and the process was very easy and only took about 20 minutes. I sent my impressions back on a Tuesday and received my treatment plan on Thursday. Super fast and efficient! I ordered my aligners that same day. I’m very excited to receive my aligners and get started! I’ve heard it typically takes 3-4 weeks, but can take up to 6 weeks.

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    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Aug. 28, 2020

    I love this product. It is so easy to use. Just pop it in at night and take it out in the morning. The customer service representatives are friendly and respond quickly to my questions. I can just send a quick text or email and someone gets back to me right away. I would recommend this product to anyone who wants a straighter smile. The Byte at night is the way to go.

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    Billing

    Reviewed Aug. 28, 2020

    The whole process was seamless so far and the liners have been easy to follow on a weekly basis. I can already tell my tests are getting straighter. Even the billing process was great when I had questions or changes to the plan.

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    Verified purchase

    Reviewed Aug. 28, 2020

    After just 4 weeks we noticed a difference in the spacing of my daughter's teeth. She loves them way more than her braces she had a couple years ago. I would strongly recommend Byte to others and have had a great experience.

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    Punctuality & SpeedRefunds & PayoutsStaffBillingEase of Use

    Reviewed Aug. 28, 2020

    Everything was great! It was quick and easy to apply and hear back from my advisor. He was very nice! The impression kit came very fast and it was easy to use. The payment plan was just as I want use to pay for my treatment! Thank you Byte!!!

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    Punctuality & Speed

    Reviewed Aug. 27, 2020

    I have been using the product for 5 weeks. So far I am pleased. I have seen some results. My upper teeth are more straight and the whitening foam is also very effective! I can’t wait to see what happens in 7 weeks!

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    Billing

    Reviewed Aug. 27, 2020

    My Byte experience has been fabulous! From payment to the impression kit and working my way through the aligners - the whole process has been seamless. I have been provided with more than enough information and support from the Byte team to make me feel comfortable. I would highly recommend this service!

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    Customer ServiceStaff

    Reviewed Aug. 27, 2020

    The customer service and care is so genuine and great. I would and have recommended it to my immediate family and friends. The way the advisor cared and asked me if I had any questions and concerns and she spoke to me so genuinely as if she was family.

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    Online & AppStaff

    Reviewed Aug. 27, 2020

    I was intimidated by an online aligner service at first but the staff is very friendly and easy to talk to! They help you every step of the way to ensure a perfect treatment plan! The website is also super simple to navigate!

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    Customer ServiceStaff

    Reviewed Aug. 27, 2020

    It’s been a smooth process so far. Very friendly people each time I call, willingness to help??? I smile more more every day. Never had something go so smoothly before. Keep up the good work you guys, know you have someone on your corner. It’s awesome.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 27, 2020

    Customer service responded quickly to all of my messages. The shipping was fast for the impression kit and they sent my treatment plan much faster than I expected! It has only been 2 weeks since I started the process and I already have my aligners ordered! Can't wait to get them!

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    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 27, 2020

    Starting week 4 tomorrow and so far so good. The Byte advisors have been easy to contact and are very patient and helpful over the phone. Their description of the course of treatment has so far been pretty accurate, I have experienced some discomfort when changing aligners, but have adjusted easily after a couple days. They do offer some promo discounts if you ask! I have already received comments that my teeth look whiter after using the whitener/cleaner solution daily. So far so good.

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    Punctuality & Speed

    Reviewed Aug. 27, 2020

    I would recommend Byte to my friends and families because I started seeing changes within my second week, but others started to see my changes within my third week. Either way you look at it byte works really fast. Also the teeth whitening works wonders for me.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 27, 2020

    I was a little confused about the process in the beginning. It took about a month for my treatment to be revealed to me online. I didn’t get an email confirming that it was ready for me to look at so I had to keep checking my account daily. Once I bought the aligners I still didn’t have a concrete explanation of exactly how long my treatment would be or if I was sent all my aligners at once. The aligners work great and about 5-6 weeks into my treatment I got an email from a representative who was able to answer all of my questions. They answered all my questions in a timely manner, but I feel like I would have liked to get an email with a detailed description of my treatment beforehand. I also think more than one bottle of Brightbyte should be sent to people who have treatments that last longer than 10 weeks.

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    Customer ServiceStaff

    Reviewed Aug. 27, 2020

    Simple - Straightforward - Great Customer Service! From beginning to end, you get step by step support with the whole process. The balance of customer service and self service technology is best in class! Special Kudos to Tanner ** who helped me finish the process! Thank you and I will definitely be referring everyone!

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    Punctuality & Speed

    Reviewed Aug. 27, 2020

    I got very quick service and the person seemed very genuine and nice. The process has been very easy overall and I am loving Byte. I am glad I switched to using Byte over other aligners. The aligners themselves are of better quality than the ones I used before.

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    Sales & MarketingStaff

    Reviewed Aug. 27, 2020

    My experience with Byte has been amazing! They are always on top of it when it comes to questions or student discounts or anything! After purchasing the At-Night aligners it took about 2 weeks for me to receive my aligners. Highly recommend them.

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    Coverage

    Reviewed Aug. 27, 2020

    My Byte experience has been great. I was pretty self conscious about my smile for a long time! Byte has fixed my smile in 11 weeks! Although I still have 11 more weeks to go, I can already see a difference and people around me can too and it is nearly painless! Thank you byte!

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    Punctuality & SpeedStaff

    Reviewed Aug. 27, 2020

    I've been wearing my Byte aligners for 5 weeks now. I'm already seeing progress. The team is great at checking in and making sure my needs are met. It's been a great experience so far. I can't wait to finish and see my results!!

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    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Aug. 27, 2020

    The website was easy to use and the communication has been wonderful. Byte representatives have been very helpful, and my smile is changing already in week 5! I can’t wait until I get further down the road to see my results!

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    Verified purchase

    Reviewed Aug. 27, 2020

    I really love this product. I am only 4 weeks into the treatment and already see an awesome difference! I only experienced pain the first night I had them so that has been very nice! I would definitely recommend to a friend!

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    StaffTransparency

    Reviewed Aug. 27, 2020

    Beyond exceptional experience with Byte! It was so easy, I signed up, sent in my impression kit, was contacted by my advisor and were good to go. They were very thorough with instructions and information needed. Everything was so easy and transparent!

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    Customer Service

    Reviewed Aug. 27, 2020

    I am halfway through my Byte treatment plan, and I am definitely seeing a difference in my alignment. The instructions for use are straightforward, the customer service is approachable and available during convenient hours, and I am pleased with the progress being made. I am excited to see the final result!

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    Punctuality & SpeedStaff

    Reviewed Aug. 27, 2020

    My experience with Byte is amazing. My advisor is very nice. She’s friendly and kind. I couldn’t done this without the help from byte and from her. I love Byte and I can’t wait to see my new smile. My dream really came true. Thanks God for this opportunity. I will never forget this moment in my life. Thank you!

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    Staff

    Reviewed Aug. 27, 2020

    My experience with Byte has been so luxurious. From receiving the starter kit to speaking with my advisor to ordering my aligners. My advisor was so helpful and patient. My starter kit was neatly packed, the instructions were clear (even though I messed up one mold, they were able to use the other 3). I'm excited to start my journey.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Aug. 27, 2020

    The service was way more interactive and helpful than what I expected it to be. 100% remote support and there is always an associate assigned to you for any questions that I may have along the way. The responses have been very prompt from the support. The kit I received was very easy to follow, the How To videos made it even easier to perform the steps and get the teeth and gum impressions back to Byte. Quicker turnaround that what I expected from Byte, they reached back to me with my current state and future state smile comparison and I made the payment over the phone (split the payment between HSA and the Credit Card). Super helpful so far... Waiting for the aligners to arrive so I can begin treatment.

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    Customer ServiceSales & MarketingPriceBilling

    Reviewed Aug. 27, 2020

    Don’t like them for a number of reasons. Really did not treat me like a paying customer but like a money sign. Harassing me when emails and calls and pushing for me to sign up. Just for me to find out they max out the credit card I had applied to and refused to give me military or student discount after purchasing 2500 dollars worth. Nor did they offer anything in compensation!

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    Customer ServiceSales & MarketingPriceStaffBillingRates

    Reviewed Aug. 27, 2020

    I had received an extra discount as offered and payment options are available without interest with reasonable period to make it affordable and easy to pay. The Byte advisor Sarah is very helpful and made the process so easy. She is very efficient and consistently followed up to make sure process runs smoothly.

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    Customer Service

    Reviewed Aug. 27, 2020

    Byte has been awesome! The aligners are definitely making a big difference in my smile. I ended up having to order a second set of aligners, and Byte customer service was the absolute best. I would strongly recommend Byte for anyone looking to improve their smile.

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    Punctuality & Speed

    Reviewed Aug. 26, 2020

    Any question I have text them has been answered within an hour. I am 5 weeks and happy with the progress. Nothing happens overnight, but I can feel the slow progression. Every morning I can feel that my teeth have been moved slightly.

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    Reviewed Aug. 26, 2020

    I was really nervous about trying Byte, but the Hype was real so I gave in... I don't regret anything!!! I am only 5 weeks into my treatment and my gap is virtually gone. I have been recommending Byte from the day I received my aligners. And I would keep recommending them. Their service and results are that good!

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    Reviewed Aug. 26, 2020

    Everything has been going well so far with my treatments. The first day hurt the most but after that my teeth are hardly ever sore for more than 10 mins after putting in my retainers. I'm doing the night version where I only have to wear the retainers for 10hrs a night, plus use this vibrating mouth guard for 10 mins every night. I'm about halfway through my treatment and I am seeing some changes with my teeth getting straighter, but I will have a better idea if it worked once I'm completely done my 15 week treatment.

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    Reviewed Aug. 26, 2020

    I love my results thus far, my teeth look beautiful and remind me of when I removed my braces when I was a teen. I don't believe you would regret purchasing Byte because it is such an easy process and you watch your smile transform over a few weeks is an exciting moment.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 26, 2020

    Only halfway through and what a difference! The customer service is always quick to respond and very helpful and friendly. Getting set up is easy, and the flexibility of the plan is AMAZING. If I forget it wear it for a day (or let's be real- 3 days), no big deal, I just pop them back in and wait until my teeth feel comfortable enough to move onto the next set. The BrightByte is SO EASY and has definitely brightened my smile.

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    Reviewed Aug. 26, 2020

    I was a little skeptical about subscribing but decided to give them a chance. I am at week 9 (out of 15, 17,18?). The current week does not fit as expected so I am back in week 8 for a few more days. Otherwise so far, so good.

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    Customer ServiceCoverage

    Reviewed Aug. 26, 2020

    I wasn't too excited about starting, as I had a health issue more than a 'looks' issue, so I wasn't too motivated. But the onboarding team and the customer service people have been great. Further, the packaging is really well done, and all the instructions are easy and clear -you do everything from home! They have everything covered.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 26, 2020

    Byte has been a dream come true for my journey to a better smile. They are always helpful and respond quickly. They also offered Byte for life guarantee and refinement, which is important, in case your teeth move back. Highly recommended.

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    Staff

    Reviewed Aug. 26, 2020

    The best company! My advisors and care team have been so attentive and always there when I need a question asked or simply to check up on me. The process is so simple and painless! 110% recommend Byte if you’re looking for the best service and getting that perfect smile!

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Aug. 26, 2020

    I had a few minor crooked teeth but I really wanted to fix them. I chose BYTE for many reasons but I was not expecting such great customer service. I didn't think I would have many questions, but when I did someone was always available quick and easy. They also checked in on me multiple times which helped me check-in on myself throughout my plan. My main reason for recommending BYTE is the people.

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    Billing

    Reviewed Aug. 26, 2020

    They assigned a real person to be my personal consultant. This person stayed in touch with me the entire process and handled all the payment portion of it including requesting an increase from my benefit card! I highly recommend them and am looking forward to my perfect smile and continuing the relationship with them through the end.

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    CoverageTech

    Reviewed Aug. 26, 2020

    It has been a very easy process. Really convenient to be able to do this from home. Already seeing a difference. It is a very seamless process. Everything you need is sent directly to your home. They will even work with your insurance provider to see if coverage applies.

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    Customer ServiceStaff

    Reviewed Aug. 26, 2020

    Topnotch customer service. Very willing to help and answer any questions you have. Explain everything in detail so you can understand how everything works and what to expect. All you need is in the kit they send you. Love the way the whitener works and makes your teeth bright white.

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    Staff

    Reviewed Aug. 26, 2020

    I am greatly satisfied with the amount of help I’ve received from Byte as well as the transformation I have seen already in just 12 weeks! Everyone has been so helpful! They have made this whole process so easy & have definitely proven that their Aligners work! I wouldn’t choose anywhere else! On top of that their whitening product & HyperByte is amazing! My teeth were noticeably whitener.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 26, 2020

    So far this process has been easy. My aligners all fit and I am starting week five. The customer service team has followed-up with me to see that I stay on track. I can't wait to have a straighter smile!

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    Staff

    Reviewed Aug. 26, 2020

    Im on my forth week with the aligners, they are great, I can tell a difference in them already. The aligners match my teeth. I also the HyperByte everyday and it helps soothe my teeth. People are asking me, "Are those your real teeth", lol of course!

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    Punctuality & SpeedStaff

    Reviewed Aug. 25, 2020

    Byte is the way to go! Very helpful and thorough! Was not expecting to get feedback as fast I did! Had people reaching out and checking on me every step of the way! Any question I could think of they already had an answer for it! Can’t wait!

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    Staff

    Reviewed Aug. 25, 2020

    Omg best money I have spent so far! I'm currently in week 7 and the results so far are simply amazing. Thank you Byte so freaking much!!!! I have no words other than I'll forever be thankful to you guys.

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    Customer ServicePriceStaffRatesTransparency

    Reviewed Aug. 25, 2020

    I’ve had a really nice experience with Byte so far. The team reaches out personally to check in on updates or if I have any issues, but they’re not overwhelming with emails. They respond under 24 hours and always have an answer. Currently on tray 4 so no noticeable results just yet, but I’m optimistic and for the idea of an at-home tele-dental process, it has been so easy to follow. The steps are laid out for you and the price is very reasonable for the materials and policies. Would recommend!

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffTransparency

    Reviewed Aug. 25, 2020

    Updated on 02/20/2021: I understand everyone's treatment plan will be different and the process takes time. With their lifetime guarantee I know I will be taken care of so I do not have to worry. Finished my first round of braces so reached out to Byte's customer service to see what the next step is. I wasn't completely satisfied with the way my teeth looked so we decided to go another round/month. After finishing the 2nd round I still wasn't happy with how my teeth looked but of course with their customer service being great they are re-evaluating to see what the next plan of action would be. Looking forward to the end results!

    Original Review: As soon as I purchased the impression kit customer service has been beyond expectations. Looking forward to receiving my aligners and starting treatment. I know if there are any issues Byte will be quick to respond and resolve. All advisors have been very helpful.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 25, 2020

    I am currently on week 5 and I’ve seen some very positive movement! Very happy so far. Much more affordable compared to Competitors. Customer service is helpful and answered all questions. The ordering process was easy and pretty quick! Thank you to Byte for helping me improve my smile. Excited for the results!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 25, 2020

    So far so good.. Customer service is great, prompt and easy to understand. The pack that you receive in the beginning is very nice. Very easy to submit your impressions. They are there to help along the way. I really like the solution. Seems to be working.

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    Customer ServicePriceStaffRates

    Reviewed Aug. 25, 2020

    I definitely a TON of research before I came to the decision to try Byte! The customer service process from the moment you place your order for impressions, and the entire time is amazing! When you purchase you get a specialist immediately and the price cannot be beat!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 25, 2020

    This company has amazing customer service. Any time I've had a question, they've responded quickly, even in the evening and on weekends. I also started noticing a difference in my smile after just 4 weeks! I would definitely recommend this company to a friend!

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    Staff

    Reviewed Aug. 25, 2020

    I was very impressed with how professional and friendly everyone that I interacted with was! Looking forward to completing my treatment with the support of such an amazing company. I would highly recommend this Company to friends and family members.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 25, 2020

    Customer service is terrific. Emails are answered very quickly and information is presented clearly. My first bottle had a problem so they immediately sent me a new one that works perfectly. The BrightByte product has a very pleasant taste and doesn’t irritate my very sensitive gums at all. Highly recommend.

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    Customer ServiceSales & MarketingPunctuality & SpeedMaintenance

    Reviewed Aug. 25, 2020

    The Byte program is by far the easiest program out there and comes with the best customer service! Process was extremely easy and quick. Would definitely recommend to everyone out there looking to fix their teeth. Also Byte comes with a lifetime guarantee!

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    Customer ServicePriceRates

    Reviewed Aug. 25, 2020

    I researched and compared various aligner options before selecting Byte. The overnight option, as well as having the whitening and Hyperbyte included in my purchase, makes this the best quality option for the price. I’ve also had great experiences with the response rate and helpfulness of Byte’s customer service when I’ve reached out with questions or minor issues. I’m about halfway through my treatment and am excited for the end result!

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    Reviewed Aug. 25, 2020

    I'm only in my 4th week, which is why only 3 stars, so I really don't have a lot of experience yet. The whole process of receiving it all was wonderful and easy. The aligners are very comfortable, I have no problems with them at all.

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    Staff

    Reviewed Aug. 25, 2020

    This is the best investment I have made for myself. The process was very simple and to the point. The hyper-byte definitely helps when your teeth are sore. I have amazing teeth!!! I would Definitely recommend BYTE to anyone and everyone!

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    Punctuality & Speed

    Reviewed Aug. 25, 2020

    I was excited to start my journey and so far I think it’s working! My teeth feel and look like they are getting straighter! Obviously, there are a few pains or discomforts, but that’s expected as my teeth are shifting. I’m about halfway there to the finish line, and cannot wait to see my results!

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    Staff

    Reviewed Aug. 25, 2020

    I have had the best experience with Byte. I was guided through the whole process of the impressions kit and financing thoroughly and efficiently. The whole process was made simple by the byte team as they were always available to answer my questions. Just all around excellent customer support!

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    Customer ServiceStaff

    Reviewed Aug. 25, 2020

    Everything about the experience was easy to understand, and customer service was always there to help. I did wonder how long my treatment was and wanted a little more tangible info about that, so that’s really my only criticism. The only information I had was the amount of packets in the aligned box and was slightly confused about if I should be expecting more.

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    Punctuality & SpeedStaff

    Reviewed Aug. 25, 2020

    My Byte experience was more than expected. 10/10 fantastic! That’s including with questions answered fast by helpful positive, kind advisors. After the 1st week of wearing my byte aligners I started to see a difference! I’ve gotten so many compliments & I’m more confident with my smile, in general really. Not afraid to talk more because I no longer have a gap. A bonus! My byte kit also included teeth whitening & a device to help speed up the process of your teeth aligning with just using it for 5mins each day. A++ in my book.

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    Customer ServicePunctuality & SpeedValue

    Reviewed Aug. 25, 2020

    Super easy process, I really think this a bang for your buck. Customer service as been there for every step of the way, making it really easy. I can't wait to receive my retainer so I can start the alignment process.

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    Punctuality & SpeedStaff

    Reviewed Aug. 25, 2020

    So far it has been so easy and simple! The people at Byte (especially my advisor Kristini) have been so helpful and great to work with. They are quick to answer any questions and have been more than willing to make it an easy process.

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    Customer ServiceStaff

    Reviewed Aug. 25, 2020

    I've only just purchased my treatment plan and excited to see the progress over time. Customer service was excellent and consultants friendly and knowledgeable. I had a question answered within four days of asking which helped me to make my decision. Good experience with Byte so far.

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    Customer Service

    Reviewed Aug. 25, 2020

    It was super easy to work with Byte and their customer service team. I started seeing a difference within the first few weeks and they continue to improve. I would absolutely recommend this product to friends or family. Thank you for your assistance and continued communication and support.

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    Customer ServiceStaff

    Reviewed Aug. 24, 2020

    I love this company! Their customer service is the first thing that stood out to me when I first started, and it continued to be amazing throughout the whole process. Not to mention I love my results - the HyperByte is a game changer!

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    Customer ServiceRates

    Reviewed Aug. 24, 2020

    I haven’t receive my aligners yet but everything so far has been so smooth from using the impression kit to the 6 month no interest financing. Especially for a not in office visit, the communication was never a problem. Your treatment plan is uploaded on your profile so you can always see what’s the next step and how you can achieve your perfect Hollywood smile!

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    Punctuality & SpeedStaff

    Reviewed Aug. 24, 2020

    From the easy to understand website to the quick delivery of the kit and the ordering process, this has been the best experience ever! Someone is always available to answer questions! I’m excited for the whole process! I got my aligners quickly and am happy how everything is going!

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    Punctuality & SpeedStaff

    Reviewed Aug. 24, 2020

    I have had my trays for almost 6 weeks now and am halfway done with my treatment. So far it has been great! Very helpful staff if needed and the entire process has been super easy! Definitely recommend. I’m already so happy with how my teeth are looking. I can’t wait to see when my treatment is completed.

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    Punctuality & Speed

    Reviewed Aug. 24, 2020

    Byte was quick and comfortable and I got my retainers even quicker. The process was easy from the start to finish and they even adjusted the process to make it fit what I liked. The BrightByte worked really well also.

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    Reviewed Aug. 24, 2020

    As soon as the first morning after I took out my aligners for the first time I could tell a difference in the position of my teeth and the whiteness! I am more than satisfied with the results and I’m only 1/3 of the way through my treatment process!

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    Customer ServiceStaff

    Reviewed Aug. 24, 2020

    I am very impressed with your customer service. Everyone is so kind. The retainers are comfortable. I am a huge fan of the BrightByte! My teeth are so much whiter! Thank you! I will be recommending Byte to all of my friends.

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    Sales & MarketingPrice

    Reviewed Aug. 24, 2020

    When researching aligners I came across a few options. There were some that were more expensive than Byte, as well as some that were less expensive. The thing that sold me about Byte was the LIFETIME GUARANTEE!! I did not see another option that offered this!

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    Customer ServiceStaff

    Reviewed Aug. 24, 2020

    I am 7 weeks into my aligners and I am so impressed with how they are working! Everything in the kit is incredibly high quality. Also, I think Byte has the best customer service on earth. I feel very taken care of.

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    Staff

    Reviewed Aug. 24, 2020

    It's not a very common situation to get your dental needs via an online platform, but Byte Australia have been nothing but professional and helpful throughout the entire process. From the easy take home impression kit to the highly professional treatment plan, I have great confidence that I will get my desired end result.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 24, 2020

    I am in my fifth week of my Byte journey and I am extremely impressed with the company and my experience thus far. Even during this crazy time (a worldwide pandemic), my order came super fast, all the instructions were very clear and easy to follow and customer service has been very efficient in getting back to me with any questions I've had. Although I have about 10 more weeks to go with my treatment, I can definitely already notice some changes and have gotten several comments on how white my teeth look. I can't wait to see the final results!

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    Punctuality & SpeedStaff

    Reviewed Aug. 23, 2020

    I will fill in as I go, but from the moment I looked into Byte, I have been amazed with the prompt feedback. Just ordered my Aligners and can’t wait to see the change! Also I feel I will have great support along the way!!

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    Customer Service

    Reviewed Aug. 23, 2020

    Byte has been exceptional in customer service and response time. I am halfway through with my treatment plan and already seeing change. My teeth are whiter and the forced flossing is doing wonders for my gums. Looking forward to seeing my smile change in the coming weeks.

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    Customer ServiceOnline & AppStaffEase of Use

    Reviewed Aug. 23, 2020

    My Byte experience so far has been great. The customer service are very responsive and always on top of making sure all your questions are answered. On the other end the website is also very easy to use. So far my Byte experience has been great.

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    Transparency

    Reviewed Aug. 23, 2020

    The molds and ordering of the aligners have been great so far. I should be receiving my aligners within 4 weeks so I will leave an additional update once I have started the process! My treatment time says it will take 5 months.

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    Reviewed Aug. 23, 2020

    I am happy to have the HyperByte. That had made a huge difference in the comfort and duration of my treatment. The BrightByte has has a difference with whitening my teeth. I am excited to continue on with my progress!

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    Sales & MarketingStaffBilling

    Reviewed Aug. 23, 2020

    Byte has been a great experience so far. Before even starting I got the aligners starter kit when there was a sale for about $29 instead of about $100. After that it was super easy to figure out a payment plan with the help of one of the Byte employees!

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    Customer ServiceStaff

    Reviewed Aug. 22, 2020

    Friendly easy to understand customer service reps help every step of your way. They are there from beginning to helping you choose a program to financing and more. And if you miss a step; they’ll help remind you! I’m going to recommend Byte to all my friends.

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    Punctuality & SpeedStaff

    Reviewed Aug. 22, 2020

    This is soo exciting. Can’t wait to get my new smile!!!! They were soo helpful!!! I’m hoping my aligners come in fast!!! I would share with friends!!!! I will keep you all posted when I get my kit!!! What a great and caring company. They listened to my needs!! Can’t say enough!!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 22, 2020

    Fast efficient service and great follow up! Would highly recommend. Very professional and quick to respond. I am anxious for my product to arrive. The instructions were so clear and easy to follow. Great product! I will definitely recommend this to friends. A great alternative to braces or other less affordable options such as Invisalign.

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    Customer Service

    Reviewed Aug. 22, 2020

    The Byte Team immediately got back to me to answer my questions. My front tooth had moved causing shadows in pictures changing the color to look gray. I've been wanting to correct. The "kit" they provided is very simple to follow. I'm on week 11 and it's going well. My teeth are where they said they would be. I had a recent dental check up (regular visit) and all is good. I'm looking forward to these last 9 weeks for the end result gives me back my smile. I chose the night time only aligners and I'm glad I did.

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    Punctuality & Speed

    Reviewed Aug. 22, 2020

    Easy easy! I have the Byte at night and love it! It's fast and a nice easy addition to my nighttime routine. I am on week 5 and can FEEL the difference! I am starting to see a slight difference too in my crowded teeth- It's working!! :) So far--Great!

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    Customer Service

    Reviewed Aug. 22, 2020

    Byte customer service has been very attentive and they made sure that all my concerns were answered. Also, the impression kit was easy to do. Within a week I received a response from Byte and my 3D preview of my new smile was being created.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2020

    Very pleased with Byte! Wonderful product for straightening my teeth & my teeth are brighter! The customer service is amazing. They are with you every step of the way. Any questions that you have they are there to help!

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    Punctuality & SpeedEase of Use

    Reviewed Aug. 22, 2020

    Byte is easy to use and doesn’t take long to see the changes in your teeth! You can't even tell they’re in! And the snow teeth whitener works wonders. My teeth are pearly white. I can’t wait to finish my treatment! My teeth are getting better by the day. :)

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    PricePunctuality & SpeedStaffBillingRates

    Reviewed Aug. 21, 2020

    The staff is very supportive and helpful. The kit was very well put together and the information made it very simple to do. Now waiting for the aligners to be made precisely to all of my needs. The price is affordable and available in payment plans. Absolutely recommend.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 21, 2020

    All went very smooth. Friendly and knowledgeable staff. Quick to respond when I had questions. Everything was labeled weekly to make things easy. No trips to the ortho. Everything handled from home with ease. I’d definitely recommend to a friend.

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    Punctuality & SpeedStaff

    Reviewed Aug. 21, 2020

    Byte has been amazing. I did not want to go through the embarrassment of traditional braces because I'm a working adult and Byte truly came through. They came so highly recommended and now I see why. I started to see results really early and now that I'm almost done with my treatment I can finally see the smile I always wanted.

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    Customer ServiceTechPriceStaffRates

    Reviewed Aug. 21, 2020

    I am currently on my 2nd week with BYTE. So far I love everything about it. Its affordable and easy process made me love it even more, the product itself is amazing. Only being into my 2nd week I can already see progress. My teeth are a lot more whiter. Also customer service is amazing. Any questions or concerns they address right away! Some companies ghost you after your purchase and you're on your own. NOT BYTE. They are with me every step of the way. I am not alone. All in all I'm very happy. Only con is removing the liners it can be a little difficult but I called in to customer service and they advised me on how to use the removal tool and other ways to remove them. I rate Byte 10/10.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Aug. 21, 2020

    Hi. Starting with Byte website it was so easy not complicated. The process and price and timing was exactly as their advertised. As a dental technician myself was the best company so far. Their communication is fast and completely accurate. I just finished with my sending impressions and getting my plan and waiting for aligners but I am 100% sure they will be perfect as what I seen so far. Thank you.

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    Punctuality & Speed

    Reviewed Aug. 21, 2020

    I was really happy by how fast and easy my teeth became aligned. As I reach the end of the 16 week treatment plan, I can feel my confident reaching new heights. With this new found confident, I feel like I can do anything.

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    Reviewed Aug. 21, 2020

    From the very beginning, my experience with the Byte team has been NOTHING short of extraordinary! I had an important question and it happened to be during their off hours, Christopher reached out to me on his personal time. I can't thank this team enough, and my smile looks A-MAZ-ING!!! Thank you, Byte!

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    Punctuality & SpeedStaff

    Reviewed Aug. 21, 2020

    Byte experience has been really great. So easy to slip on and easy to take off. Your teeth will get sore here and there but overall it's very painless. I love how quick and easy everything is! The treatment, the staff and especially the results. Currently on my 11th week!

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    Customer ServicePriceStaff

    Reviewed Aug. 21, 2020

    I’ve just started my treatment. The process of getting fitted and managing the cost was superb! Super easy to contact the support team! Considering covid, best way to straighten my smile from home! The team is available via email, phone and even text.

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    Coverage

    Reviewed Aug. 21, 2020

    Week by week, my confidence is building. Even though it was a bit of adjusting at first, my teeth were shifting and making my confidence increase to smile more than I ever have in my life. I’m able to talk comfortably and socialize with others without having to cover my mouth from embarrassment.

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    Punctuality & SpeedStaff

    Reviewed Aug. 21, 2020

    When deciding about Byte I was a bit scare of how long the process will take! I was wrong. Process was fast. My advisor made sure I understand the whole process. I’m now ready for my new smile and to enjoy this process!

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    Customer ServiceStaff

    Reviewed Aug. 21, 2020

    My experience has been amazing and so easy! The aligners are really high quality and each one has fit so perfectly. You can even barely see them when on! I’m a huge fan of Byte and the customer service! The weeks flew by and I’ve seen so much improvements!

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    Punctuality & SpeedEase of Use

    Reviewed Aug. 21, 2020

    Overall, I'm enjoying my experience with Byte. I do really like the BrightByte and HyperByte products that are included in the treatment. A few things that I don't like are some of the discomforts I am experiencing. During the impressions part of the treatment, the trays did not seem to be made for the roof of the mouth. It was extremely hard to get it positioned around my teeth correctly and it was painful to have the plastic pushed into the roof of my mouth while waiting for the putty to set.

    The other thing that has been unexpectedly uncomfortable was the edges on one of my tray sets. It has a sharp edge somewhere that is hurting the side of my tongue and I haven't been able to locate and round that out with the included file. But again, for the most part, treatment has been great. It's been very easy to use and I love the packaging it came in. The way they packaged the sets of aligners makes it very easy to find the next set when I'm switching, and it doesn't take up much space.

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    Reviewed Aug. 21, 2020

    I saw a difference by my third set of aligners and it has only gotten better and better! You can't even tell they are on and the amount of time it takes to clean them is extremely minuscule compared to the results you will see. Purchasing this product would not be a mistake in any circumstance.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 21, 2020

    Byte is on top of it when it comes to service. I’ve had several emails and texts checking in on me in the process. Very impressed with their follow up and communication. I’ve written in questions and they’re always quick to reply and make sure I have the answers and care I need. This is rare these days and really makes Byte stand out.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 21, 2020

    Overall it has been a good experience from start to currently week 5. Shipping the impressions were quick and the email responses back for questions was quick too. I was expecting a little more personal emails or messages back to me, originally, but in the end all is well.

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    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Aug. 21, 2020

    I reached out to resolve an item that was never sent to me during my account setup. After I reached out, the Byte support team quickly responded with help. I really appreciate the swift and honest communication you offer your clients. Thanks, Byte!

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    Customer ServiceStaffTransparencyCommunication

    Reviewed Aug. 21, 2020

    The customer service in this company is absolutely outstanding. The sweet girl that helped me throughout this entire process was a complete angel!!! She answered any and all questions I had about my aligners, and kept me updated every step of the way.

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    Customer ServiceStaffBillingEase of Use

    Reviewed Aug. 21, 2020

    From the get-go, the experience has been amazing! Customer service second to none! I love that the system is so user friendly and foolproof! Flexible payment plans and great tech/teledentistry customer service! I’m halfway done and love my progress so far! Thanks BYTE!

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    Reviewed Aug. 21, 2020

    The deal breaker for me was the short treatment plan of only 5 months compare to years of wearing metal braces! Being a presenter there was no way I could wear mental braces this is a perfect solution to closing my front teeth gap!!

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    CoveragePunctuality & SpeedMaintenance

    Reviewed Aug. 21, 2020

    Omg I have been waiting my whole life to fix my front teeth gap! Finally I am able to close in my gap and it is so simple!! Not having to step foot in a dentist on a monthly bases is stress free! I just received my treatment plan and it includes 20 weeks that’s only 5 months of having to wear my clear braces. You truly can’t beat that!! This to me was a deal breaker!

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    Punctuality & SpeedStaff

    Reviewed Aug. 21, 2020

    Amazing service, very responsive and friendly! From A-Z they make sure they meet your needs! My teeth are straighten than ever!! I cant wait to be smiling big for my wedding! And financing made it possible for me to have my dream smile!

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    Staff

    Reviewed Aug. 21, 2020

    The process with Byte has been seamless and everyone I have worked with has been very informative and attentive. I am halfway through my treatment and very pleased with the way things are going so far. I would definitely recommend Byte to any of my friends or family.

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    Verified purchase

    Reviewed Aug. 21, 2020

    From the beginning, my experience has been positive. Once I sent the impressions in I got my braces within 4 weeks. I'm currently on my 5th week out of 15. So far, so good. I haven't had any problems thus far.

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    Sales & Marketing

    Reviewed Aug. 20, 2020

    From the moment I started with Byte they were very proactive in making sure that I had everything I needed to move my treatment along. As a military member, I was very excited to find that Byte has an appreciation program and I received multiple discounts for my service. Will definitely recommend to anyone looking for invisible braces.

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    Punctuality & SpeedStaff

    Reviewed Aug. 20, 2020

    From beginning to end they have been great, helping you through each step and always in contact, can’t wait to start on my Byte journey and my teeth are the way I always wanted them to be. I am very excited to start.

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    Verified purchase

    Reviewed Aug. 20, 2020

    Getting down a regular routine with Byte has improved my health and confidence immensely! I get to see new results every week. I love when friends and family take note of how much better my smile has become, and how white my teeth are!

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    Customer ServiceStaff

    Reviewed Aug. 20, 2020

    I have been raving about my experience and excellent customer service I received throughout my experience. I even recommended Byte to a classmate of mine. I'm sure sure she will be joining team byte in the very near future! Thank you guys for making this an easy process and much future success.

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    Punctuality & SpeedStaff

    Reviewed Aug. 20, 2020

    Byte has made my experience thus far the most amazing that I could imagine it to be. My advisor Tiffany is fantastic, friendly, and answers every question quickly and thoroughly. All this before even receiving my aligners! Can you believe it?! I cannot wait to get my aligners in a few weeks and really get this journey underway!

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    Staff

    Reviewed Aug. 20, 2020

    My Byte Consumer Affairs experience was great. Everyone who assisted me in the process was very helpful and made sure to make the process as smooth as possible. I feel confident that they will help with any other concerns I may have in the rest of this process.

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    Customer ServiceStaff

    Reviewed Aug. 20, 2020

    Customer service was excellent from the start, they answered any questions I had directly and dealt with my initial frustrations. I’m 8 weeks in so far and am happy with my results this far. I can see my teeth shift a little more each week.

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    Customer ServiceStaff

    Reviewed Aug. 20, 2020

    Everyone was very helpful when it came to responding to emails and messages. The employees that I corresponded with were very accommodating and made the overall process less stressful. The company has done a good job of continuing to contact me in regards to my progress.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 20, 2020

    I just purchased my Aligners, I’m waiting for them, but the experience has been amazing, the customer service is great. They take care of you since day one, and every time I have a question they responded to me right away! A

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    Customer Service

    Reviewed Aug. 20, 2020

    So far so good. My experience with Byte so far has been a good one. From getting the mold to ordering the aligners, the customer service has been on point. I am looking forward to getting my aligners and starting my treatment plan!

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    Punctuality & Speed

    Reviewed Aug. 20, 2020

    I am thrilled with my experience with Byte. Everything that was promised was delivered. From early on in my weeks of wearing them I could see the differences. My order was customed to my needs and each week I could see movement and improvement. So glad I decided to do this.

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    Staff

    Reviewed Aug. 20, 2020

    I’m amazing and three months I am able to achieve a smile makeover. I don’t ever even had to reach out to them because they are always reaching out to me. I literally got a smile makeover without seeing a doctor during this Covid pandemic. I'm so happy.

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    Customer Service

    Reviewed Aug. 20, 2020

    So far, it has been a great experience from the first questions to getting my aligners. Very easy website to use and I love the timeline that they provide. Every tip and trick were right on. Customer service got right back to you with any question.

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    Customer ServiceStaff

    Reviewed Aug. 19, 2020

    I was nervous at first but this process has been smooth sailing with the support of the Byte team and the clear directions given in the packaging. I frequently get emails from the team checking in on me and that makes the experience more personal!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 19, 2020

    Experience has been great so far. I ordered my impression kit and got it quickly. I sent them off, received my treatment plan for review, AND got them ordered in less than a week. Rhett T and Nicole K have been great. Super friendly and always checking up on me. Super satisfied with customer service.

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    PricePunctuality & SpeedRates

    Reviewed Aug. 19, 2020

    I was moving and they made sure I got my products. I was grateful for the speedy service. I'm not going to write a book about the service but was quantitative to the price and products available at the time of purchase.

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    Sales & MarketingStaff

    Reviewed Aug. 19, 2020

    My experience with Byte so far has been great. My Byte advisor and the care team answered all of my questions and I had quite a few. I purchased the nighttime aligners and am excited to start treatment when they arrive in a few weeks. This was by far the best aligner service available and I reviewed a lot. My teeth are quite crooked and the aligners are going to straighten them without any attachments or filing any teeth and only having to wear the aligners and final retainers at night. Byte also has a lifetime guarantee if my teeth ever need to be straightened again in the future. Amazing technology and service!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 19, 2020

    I researched multiple invisible braces sites and Byte had very good reviews. My experience has been awesome. Customer service is fabulous. Response time is very quick and thorough and I’m very happy with my progress so far. I’m beginning my eighth week of a 15 week program and I’m very happy. Would definitely recommend it.

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    Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Aug. 19, 2020

    Care team is very nice, fast in response, helpful and always available to answer any questions I have about the program, about the insurance coverage and out of pockets costs. Can't wait to get my retainers. I highly recommend using this program.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Aug. 19, 2020

    Updated on 01/21/2021: I’m in my fifth month of using Byte. It’s been great so far and I see a significant change in my teeth. There have been some air pockets at the bottom of my aligners in the later weeks. I wish it had been communicated to me clearly that this is less than desirable and must fit very snug before moving on to the next week. Once I brought this issue to customer service, they were very helpful and I’m moving back a few weeks in aligners to make sure my teeth are on track.

    Original Review: So far, I’ve completed my impressions and I’m waiting on aligners! The Byte team has been so communicative and helpful throughout the process. The 3D model they made for how my teaching will adjust once the aligners arrive has me so excited!

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    Verified purchase

    Reviewed Aug. 19, 2020

    I am on week 10 of my Btye treatment plan and I am beyond excited to see the end result. Within two weeks I started to see my smile changing and have had no issues at all! I would highly recommend Btye over all other brands!

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    StaffBilling

    Reviewed Aug. 19, 2020

    Tom the advisor assigned to me is very patient and accommodating. He gave me assurance and knowledge that I needed to get started with my treatment plan. He discussed different payment options helping me decide what will work best for my budget and lifestyle. I am excited to receive my aligners and get started working on my new smile!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 19, 2020

    The customer service was great as I was assigned a rep each different step of the way, the service was fast and took about a week or less from after making the teeth impressions to choosing a plan that is right for me. I liked the many financing options that are available and I can choose what I am comfortable with. Although I had braces before, I started to have a gap again in my top teeth, I was glad that I could utilize their service and can't wait to start my first treatment with Byte. Thank you so much.

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    Customer ServicePricePunctuality & SpeedStaffRatesTransparencyFollow-Through

    Reviewed Aug. 19, 2020

    Updated on 03/18/2021: I'm 54 and I didn't think my teeth where fixable at my age. BYTE proved me wrong. Excellent customer service! Half way through my treatment, they followed up with me. Then sent me new aligners to finish my treatment. Always prompt and great follow through. I love my BYTE!!

    Original Review: Excellent customer service with constant communication and follow up. Easy to to process kit with step by step instructions. Also very quick response time once your impressions are turned in. I'm 53 and this has been the best process for me. I never could afford braces. So the price point with Byte is perfect!! I'm so excited for my my smile!!!

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Aug. 19, 2020

    Next day delivery for impressions and only a 3 week wait for aligners after I accepted the plan. Amazing customer service and I’m enjoying the experience and I’m already seeing an improvement on week 5 of 15! Would definitely recommend!

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    StaffTimeliness

    Reviewed Aug. 19, 2020

    From the very beginning I’ve had a really great experience with Byte. A customer representative was text messaging me the same day I bought them to answer all of my questions. I’ve been really happy with the aligners themselves in the entire process. They’ve been very communicative and have answered every single one of my questions. I really liked the 3-D model of what my teeth will look like after.

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    Customer Service

    Reviewed Aug. 19, 2020

    I have had great responses every time I reach out to the BYTE team. They make me feel as if we are working together rather than a service. They check up on me constantly by email and are available right away and with a great attitude every time I call.

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    PriceStaff

    Reviewed Aug. 18, 2020

    The Byte team ceases to amaze me with their impeccable timing and friendly service. My treatment is taking longer than I expected but the byte team has made this process all worth it... No one is perfect but byte is super close! This service is a must have and the process is fun and convenient. I would just recommend staying in contact with your designated byte advisor if you have any questions and make sure to post your progress so you can compare your results at the end. Happy straightening!

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    CoverageStaff

    Reviewed Aug. 18, 2020

    I would give Byte six stars if I could. To start, their instructions are simple and they have a representative assigned to walk you through every step of the way — including insurance issues. But even better: I’ve seen improvement in three weeks. I’m actually blown away and can’t see what the rest of the 15 weeks can do to my smile.

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    PricePunctuality & SpeedStaff

    Reviewed Aug. 18, 2020

    My experience has been great with Byte. My advisor has helped me so much and they answer so fast and help you right away. They also send out whatever you need if something happens. I would definitely recommend to people I know if they want a more affordable way to get nice teeth.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 18, 2020

    After checking on all the reviews, calling the companies and speaking with the representative, I picked Byte. Thank you to Daniel M. for all the help. The impression kit was great and the 3D model was so cool and made it easy to see every aspect of the corrections that will be made. They also offer a guarantee that is really comforting. Can’t wait to see my new smile.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 18, 2020

    Currently still on my first week of aligners but have had nothing a good experience. Every person that I have been in contact at Byte has been helpful and has responded in a quick manner. I have been pleasantly surprised how painless the process has been.

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    Staff

    Reviewed Aug. 18, 2020

    So far I’ve been seeing results on my teeth as it’s been about 3 to 4 months. I’m very satisfied with my Byte journey so far. The teeth whitener also helps with my teeth being sparking white too. I love it.

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    CoveragePunctuality & SpeedMaintenanceStaff

    Reviewed Aug. 18, 2020

    Yes I would recommend to a friend. Byte has been nothing but helpful in the process of getting the aligners to help fix my smile. It had been wonderful to have the outlet to fix my teeth with such kind people. It’s great that everything is so quick and efficient.

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    Verified purchase

    Reviewed Aug. 18, 2020

    I am on week 10 and my aligners are tracking right along with the 3D model. I am very happy with my results thus far. The only pain was in the first few days and it was minimal. Since then I have grown used to the aligners.

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    PricePunctuality & SpeedEase of Use

    Reviewed Aug. 18, 2020

    My 13 year old daughter has just started week 5. Teeth are moving just as model showed. HyperByte is very easy to use and keeps a good charge. We have recommend to several friends. Can't wait to see the final look.

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    Verified purchase

    Reviewed Aug. 18, 2020

    I really enjoyed the Byte experience from beginning to end. I'm pleased with the results, and liked that I could go at my own pace. I moved on to the next set of aligners when the current one was very comfortable. No discomfort, which was my memory of braces.

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    Customer ServicePricePunctuality & SpeedStaffEase of Use

    Reviewed Aug. 18, 2020

    Very satisfied with free of charge to do molds and send back and get my aligners to take care of some extra straightening to finish treatment plan. The customer service was prompt and helpful. The aligners fit perfectly. The treatment works and is easy to use.

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    Punctuality & Speed

    Reviewed Aug. 18, 2020

    I am on my way to having straight teeth!! I have wanted this for years. The process was so easy and the journey is going smooth. I can't wait til I reach the end and see the hard work paying off.. My bite will be everlasting by using, "BYTE"..

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    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Aug. 18, 2020

    I'm on my fourth week. I have to admit I've had an excellent experience with Byte. I wore braces for four years during my high school days. I lost my retainer a couple years after and my teeth ended shifting. I remember the painful experiences I had with normal metal braces and I definitely didn't want to go back to that. After four weeks of using the evening byte aligners, it's been awesome. They're easy to use, the plan is laid out for you weekly, and the representatives are helpful. They're quick to reply too. I'd recommend it to anyone who is looking for a painless experience.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 17, 2020

    I am going on my 10th week of using Byte aligners and the experience has been great. The customer service was very slow in the beginning however when they did respond to me they were happy to help with any complications with my aligners. The aligners have not been too much of a discomfort to me but once you put in a new set they are very stiff and take some time to get used to. I have noticed change in the look of my teeth and I'm still waiting to see more results so I hope to get my perfect smile!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 17, 2020

    All instructions were very detail oriented. You are all amazing! Your customer service is cordial and answers all my question. I like the fact that you keep us engaged and pay attention to my needs. Can't wait to get my teeth straightened.

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    Customer Service

    Reviewed Aug. 17, 2020

    I am in the middle of my program with Byte and have been so impressed with the customer service I've received! I am really noticing a difference in my smile already after 4 weeks and my teeth are incredibly white with the BrightByte. I have already recommended Byte to many friends and family!

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    PricePunctuality & Speed

    Reviewed Aug. 17, 2020

    So far my experience with Byte has been great. The impression kit was super affordable, and not to mention easy. I’ve now purchased my aligners and I’m waiting on them to be delivered! The process was easy, and I did everything completely in the comfort of my own home. Can’t wait to get started with my aligners!

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    Staff

    Reviewed Aug. 17, 2020

    The Byte team has been nothing but helpful with my whole process so far. Answering all questions I have, no matter how silly they have been. I look forward to getting my aligners and actually starting the full experience with Byte.

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    Reviewed Aug. 17, 2020

    I ordered my aligners right after doing my impressions. Got them within 3 weeks! I'm on week 6. So far everything is going according. I'll try to post another review during towards the end of the process. I'd recommend to anyone who may qualify for the treatment.

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    Byte Company Information

    Company Name:
    Byte
    Address:
    3435 Ocean Park Blvd., #107-252
    City:
    Santa Monica
    State/Province:
    CA
    Postal Code:
    90405
    Website:
    www.byteme.com