Byte Reviews

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Edited by: Jon Bortin

About Byte

Byte makes clear plastic aligners to help customers straighten their teeth with no office visits. Certified dentists and orthodontists design treatment plans and monitor progress remotely. Byte offers financing options with 100% approval. You can order an impression kit risk-free; if you aren’t a good candidate, Byte refunds the price.

Pros
  • Short treatment plans
  • 100% approval for financing
  • Lifetime guarantee
Cons
  • Not everyone is a candidate

Byte Reviews

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    Page 19 Reviews 3240 - 3440
    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Sept. 16, 2020

    Yoooo...I’m only 10 weeks in w/ my treatment and already seeing positive results. Every time I put new aligners every week I see results. Can’t wait till I’m finished with the treatment. 10/10 recommend to someone who wants a straight teeth for a great price!

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    Punctuality & SpeedStaff

    Reviewed Sept. 16, 2020

    I am very happy with my choice of choosing Byte. The process of getting my treatment was quick and smooth. I felt very confident about my choice. The staff was very reliable and available to answer all my questions. Looking forward to continuing thru my treatment.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 16, 2020

    Byte customer service is excellent, the process has been easier than I expected. Just waiting on the aligners now. I hope all goes smoothly. I’m very happy with my Byte experience so far. I’m definitely recommending byte to my friends.

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    Punctuality & Speed

    Reviewed Sept. 16, 2020

    Overall, I’m happy with the experience. It’s nice not having to go into the orthodontist, especially during these times. The only complaint I have was that I was sent the wrong set of retainers so I have to wait even longer now to receive the correct ones.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 16, 2020

    Highly informative and highly friendly support staff! They are quick to respond, personable and full of useful tips. Can definitely recommend based on this aspect for now as I’ve only just begun my Byte journey. This care makes the treatment feel less ominous for sure!

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    Verified purchase
    Customer ServiceStaffEase of Use

    Reviewed Sept. 16, 2020

    So far I love Byte, it's easy to use and there's always someone emailing and checking up on me to make sure I'm doing well or if I have any questions. The beginning process was very easy and each representative that contacted me was very nice.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 16, 2020

    I’m so excited to receive my aligners. The whole process so far has been great. After I sent in my moulds of my teeth, I received my treatment plan quickly. My experience so far has felt very personal, I’ve had my own representative from Byte keeping in touch and she has been fantastic (Natasha). I know that I can text or call her throughout my treatment if I have any questions!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 16, 2020

    I have just started my aligner treatment and the customer service is so helpful and easily available for questions. As soon as I ordered my Impression Kit I got texts and emails asking if I had any questions and how the process was going. It is nice to know that they are looking out for you!

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    Verified purchase

    Reviewed Sept. 16, 2020

    Even though I was cautious when I ordered this product, as I wasn't sure how this product stood up against my regular dentist and getting Invisalign, I am so glad I did!! Super easy, done from home and no dental visits! I've had braces and this product, hands down, is the way to go.

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    Verified purchase

    Reviewed Sept. 16, 2020

    I'm more than impressed with the whole Byte system. From the ease with which you can do everything from the comfort of your own home, to the thoroughness of everything you receive for the program. They've thought of everything. Smooth from start to finish! A much better... and FASTER... teeth straightening experience than I ever expected.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 16, 2020

    I have had a really great experience with Byte aligners. This process has been very smooth so far with customer support whenever I have had a question. The packaging is great and I look forward to each week’s aligned switch. The Byte at Night system is wonderful for my busy schedule!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 16, 2020

    Byte customer service is very responsive, the prep process has been easier than I thought, and it's been a great experience so far. I got the overnight aligners which fits into my life way better, so definitely recommend those. At first, I thought the idea of the vibrating mouthpiece was a bit gimmicky, but it actually helped alleviate some discomfort.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 16, 2020

    I was very pleased with the DIY, at home impression kit. All contents were packed with precision. The directions were easy to understand and the process of completing was simple. Filling the molds to create my personalized impressions was a quick process. I am impressed with the quick response and communication the Byte team has to offer.

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    Sales & MarketingStaffEase of Use

    Reviewed Sept. 16, 2020

    I have always been insecure about the overlap in my teeth so when I heard of Byte I was excited to try it! I am a college student and they were great in working with me to get a student discount. The Impression Kit was easy to use and the team members are great about helping with anything that you may need! I'm about 8 weeks in and can tell a huge difference, I'm definitely smiling more!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 16, 2020

    I’m about half way through my treatment using Byte at Night, and I couldn’t be happier! From the get go, customer service was amazing and checked in at every step from doing the impressions, the treatment plan, and the ordering process. The aligners are well made and have fit my teeth well. The Hyperbyte is great at reducing any discomfort, which has been minimal. I’ve definitely started seeing changes and can’t wait for the final result!

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    Verified purchase
    Staff

    Reviewed Sept. 16, 2020

    So far I’ve loved the service more than anything, I’ve gotten my order in the time frame they provide. I just ordered my third set of impressions to get new aligners. We haven’t gotten it right just yet but, they are so helpful and kind with trying to help me achieve my goal. I definitely would recommend them. In fact I have two friends that have had great experiences since recommending Byte.

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    Verified purchase

    Reviewed Sept. 15, 2020

    I have been using Byte aligners for 12 wks. So far they are working great. My upper teeth are getting straighter and my bottoms do too but need more time so hopefully when my treatment is done they will be nice and straight.

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    Verified purchase
    Staff

    Reviewed Sept. 15, 2020

    Along the way so far, we have had a real person be able to guide us and talk us through the process and the next step. Everything so far has arrived on time and it has alleviated all of our stress about trying this product.

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    Verified purchase

    Reviewed Sept. 15, 2020

    I have only just confirmed my aligners, so I haven't started treatment as yet, however from the day I ordered my impression kit to the day I ordered my aligners, the service has been exceptional! I love that you get to see a 3D scan of your new smile. With the impression kit being refundable if you're not a candidate, what's there to lose?!

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    Verified purchase
    Staff

    Reviewed Sept. 15, 2020

    I haven’t been great at getting my impressions in as I have been incredibly busy with life. However Lexi ** motivated me and excited me to fully invest in Byte. As she said, “Confidence is the best thing to wear.” after I confided in her on why I wanted to improve my smile. I will with no doubt take time out of my day to do this after speaking with Lexi. Byte is lucky to have such an amazing agent in her and Lehi, Utah is lucky to have her as their resident. Way to go Byte!

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    Verified purchase
    StaffTransparency

    Reviewed Sept. 15, 2020

    I been in Byte Program for about 8 weeks. I can absolutely see my teeth improvement starting to happen. I am so happy. The Byte Co. Is so helpful every step of the way. If you have a question they are there to answer right away. I very happy with the clear aligners. They fit so well and the weeks are flying by. I am glad I started this big change in my life. I will keep you updated. Matt S.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 15, 2020

    My experience with Byte has been amazing so far! Doing the impression kit was so easy! And I heard back so quickly about my treatment plan. Also, the customer service is so amazing and everyone I’ve spoken to so far has been so helpful!

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaffBilling

    Reviewed Sept. 15, 2020

    I am so happy with my experience so far with Byte! Jackson, my dedicated adviser, answered my questions every step of the way to make sure I felt comfortable and confident in the process. I have done ortho treatments in the past, but this process has been the easiest ever! The instructions for the molds are very easy to follow. I didn’t even have to leave my house which is important during Covid times. Jackson and everyone else at the customer experience center are truly great! They respond so quick and even help you figure out coverage with your insurance company and help find the best payment plan option for you. I would absolutely recommend this service and I cannot wait to start my treatment and flash my new smile :). Thank you again to Jackson and everyone at Byte! You guys rock!!

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    Verified purchase

    Reviewed Sept. 15, 2020

    This stuff is AWESOME. It made my smile so much brighter in such little time. I thought it would take much longer to get my smile to where I wanted it and I am almost there! I would highly recommend this service to anyone who is thinking about using it.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 15, 2020

    My experience is ok..so far a lil sore. I'm excited about what's to come with my smile. 10 wks sounds pretty cool, because I've always thought that anything to do with teeth takes forever. So far so good. I look forward to letting my friends know my new secret.

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    Verified purchase

    Reviewed Sept. 15, 2020

    The comfort of the aligners is almost undetectable and the ease of insert and removal is rather good. So far, the experience is positive and I'm looking forward to seeing the results as I continue on from week 2 through week 24.

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    Verified purchase
    CoveragePrice

    Reviewed Sept. 15, 2020

    On week 10, so far so good!! Really glad I went with Byte. Had some movement and excited to see how they turn out. Really wish my dental insurance would have covered some of this but it is was it is and still cheaper than some of the other options to choose from.

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    Verified purchase
    Maintenance

    Reviewed Sept. 15, 2020

    Overall, I am very pleased with my experience with Byte. My teeth (week 9 of 11) are about 85% of the way to perfect! The retainers have all fit me well, my teeth are steadily getting straighter, and the whitener is a nice bonus. I had 1 small hiccup when my HyperByte device stopped working, but Cust Serv sent me a new one right away. I'm very happy that I did this for myself. My teeth are great, and they are going to be even better in a couple more weeks!

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    Verified purchase
    CoverageMaintenance

    Reviewed Sept. 15, 2020

    I’m halfway through my treatment and it’s going well so far! I was skeptical about how short Byte said it would take for me to fix my teeth.. but I’m seeing changes week by week! I have always been able to reach a real person whenever I had any questions or concerns.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & Payouts

    Reviewed Sept. 15, 2020

    Byte support and communication have both been great. I am seeing results after only five weeks, and can't wait to see my final smile. :) Getting the cost reimbursed through my HSA couldn't have been easier. I wish I had done this sooner!

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    Verified purchase
    Customer ServiceStaffEase of Use

    Reviewed Sept. 15, 2020

    I have loved the overall experience. Seems pretty straightforward and the customer service and help along the way has been great! I also would like to note the Hyper Byte is super easy to use and doesn’t hurt at all.

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    Verified purchase
    PricePunctuality & SpeedMaintenance

    Reviewed Sept. 15, 2020

    All questions answered quickly. Great customer support. The Byte now whitening bottle was broken. Contacted customer support and was sent a new one free of charge. My daughter is still using the product. She has a few more months to go. Her teeth are looking much better. Getting straighter and whiter.

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    Verified purchase
    Customer Service

    Reviewed Sept. 14, 2020

    My overall experience with Byte has been great! I feel like everything was explained very thoroughly and am seeing great results. I have about 4 weeks to go but it has been a great process overall. I have definitely recommended to family and friends already. The only reason for 4 starts instead of 5 is I have tried contacting a couple times and didn't get a response back.

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    Verified purchase

    Reviewed Sept. 14, 2020

    I purchased these for my 18 year old grandson. His upper teeth were protruding from years of thumb sucking. He has worn them now for approximately six weeks and is extremely happy with the results so far. Not only are they closing the gap, but he gets a better night's sleep.

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    Verified purchase
    Punctuality & SpeedFollow-Through

    Reviewed Sept. 14, 2020

    I enjoyed being able to get my plan set up with them, they are very fast and do what they say, I’m so glad to be apart of Byte looking forward to telling all my friends about them to, they are always on top of things and are always there when you need them to be.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 14, 2020

    I am early into my treatment plan and have been very thankful for my Customer Service team, whom has helped me along the way. Very nice and listens to me, then they address my concerns and are quick to correct, advise and reassures me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 14, 2020

    I’ve been on the fence about aligners and done a lot of research and Byte seemed to have the best reviews and customer service. When it comes to customer service it’s certainly above and beyond! My representative Nikki was very knowledgeable and on top of everything when it came to making sure I had my impressions down and helping me when I wanted initial results fixed and addressed. I very much appreciated her checking in with me to make sure I absolutely loved the future results.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 14, 2020

    My Byte advisor, Adam **, was awesome. He was professional & patient. He made the process very easy. I was worried that I was not going to be able to afford it, but there were many options available. I’m so excited & looking forward to starting. I appreciate the wonderful customer service. Thank you????

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 14, 2020

    Byte has been by far the easiest and best experience I’ve ever had. It was so simple and easy and everyone was so friendly and so easy to talk to! Would highly recommend to anyone! I cannot wait to start my journey and to see the improvements.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 14, 2020

    I love speaking to a customer service representative who is able to answer all of my questions. I also like that each person I talk to is helpful and willing to follow up promptly if needed. I have had a great experience with Byte so far!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 14, 2020

    My experience with Byte has been wonderful. Customer Service has been super kind and helpful since day one! 10 - 10 would recommend. Even when I lost and then found my aligners they were helpful in getting replacements ordered and then canceling after I found my aligners.

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    Verified purchase
    Punctuality & SpeedTransparency

    Reviewed Sept. 14, 2020

    My experience was quick and easy, they kept me up to date with everything. When they received my box and so on. Super excited to get my results from this. I was definitely impressed. I will for sure recommend to a friend.

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    Verified purchase
    CoverageStaff

    Reviewed Sept. 14, 2020

    I have started the process of straightening my teeth with Byte aligners. I am pleasantly surprised with how nice and helpful my advisor Daniel has been. He has helped me navigate the entire process including checking my insurance coverage. I am excited to get started.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2020

    My kit came quicker than they had said, the box was beautifully put together, the aligners fit well, the whitening stuff tastes great and I love the Byte tool that helps teeth adjust to the new aligners! I already feel more confident and it's just week one!

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2020

    It's only been a week, however I love that people already notice I have a brighter, whiter smile. The only challenge so far is having to eat responsibly or be aware of eating on the go, as it is necessary to have a toothbrush handy. :)

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    Verified purchase

    Reviewed Sept. 14, 2020

    I’m on the third day of 2nd/14 aligners and I am already noticing a visual difference on my upper front teeth. I did a double take after smiling at the mirror on the way out of the bathroom like I always do. I have a good feeling about this system!

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    Verified purchase

    Reviewed Sept. 14, 2020

    From beginning to end my experience has been a pleasant one. I have a contact so that if ever I have any questions their only a text away. It has been super convient to get started and I’m so excited for the next steps!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 13, 2020

    My Byte advisor Catie went above and beyond helping me. She was incredibly patient and kind. I definitely would recommend!! I had trouble with the Byte Pay and she solved the problem. She made sure I was set before hanging up on the phone.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffEase of UseRates

    Reviewed Sept. 13, 2020

    The process was very easy to use provided very clear instructions. Customer service was excellent they followed up quickly and gave great advice. My only recommendation is to create a lower price for people who had minor imperfections. Overall I'm pleased with results. Was only really 8 weeks.

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    Verified purchase
    CoverageSales & MarketingPricePunctuality & SpeedRates

    Reviewed Sept. 13, 2020

    Byte! I purchased the Byte night time aligners, this is my experience! First, the cost was $2145! 1/4 of the price of metal braces and cheaper than others! They offer free retainers and lifetime guarantee. If you aren’t happy they will fix it until you are perfect! Customer support is phenomenal! They are right there through the entire process and answer my questions within a few hours! My teeth are shifting every week! I cannot wait for the end result! Thank you Byte! At 44 I never thought I’d have straight teeth and a beautiful smile! So happy!!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 13, 2020

    Great customer service! I always get speedy responses. The BrightByte is amazing for whitening teeth and for keeping the aligners clean. I can’t believe how much my teeth have moved at this point halfway through my treatment! All my friends and family have noticed.

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    Verified purchase
    CoveragePricePunctuality & SpeedMaintenance

    Reviewed Sept. 12, 2020

    I've wanted to fix my teeth for most of my life and Byte made it easy and affordable for me to do it right from home. They walked me through how to do everything step by step and we're quick to answer any questions I had. I'm only halfway through my treatment plan and I'm already in love with my new smile!

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Sept. 12, 2020

    I'm 10 weeks into the treatment and I am seeing a huge change in my smile! This process is so easy, fast and affordable (I'm still a student so this was a huge plus). The support team are also always very helpful!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 12, 2020

    The customer service has been excellent. My advisor, Sarah, was super patient and and answered my many questions and made me feel comfortable throughout the process. The dentist also refined my treatment plan to better suit my needs. I would recommend the process so far! Looking forward to starting treatment.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 12, 2020

    I am so excited that I chose Byte, from taking the impressions, photos, this company makes everything so easy and accessible. The customer service team are quick, efficient and dependable. Although I'm a new customer I start wearing my aligners on Tuesday. I am so ready. #bytelifeisamazing

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    Verified purchase
    Customer Service

    Reviewed Sept. 12, 2020

    Anyone I’ve ever spoken to has been very attentive and nice. When I make a phone call to Byte and no one is available, I send an email or text the number they text me from and someone calls me right away. I never have an issue with calling about any concerns. I am very pleased with the customer service that byte provides.

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    Verified purchase

    Reviewed Sept. 12, 2020

    I've been using aligners for about 8 months now and my teeth are whiter and straighter. I get so many compliments that I have a beautiful smile! I like that the aligners are clear and that I can eat whatever I want.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 12, 2020

    I am very impressed. I would really recommend this company to a friend. I think that everything is in really good quality and the company really does everything for you to have a great experience! Amazing customer service! Answered all my questions so fast and very helpful all around! Everything was explained thoroughly and assistance was available via email all the time. Can’t wait for my new smile!

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    Verified purchase
    Customer ServiceStaffBillingTransparencyCommunication

    Reviewed Sept. 12, 2020

    Byte customer service was so friendly and easy to talk to. They reached out along the way and kept me updated on everything that was going on. Not only were they extremely helpful they have multiple payment options which made the choice of going with them even easier.

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    Verified purchase
    Staff

    Reviewed Sept. 12, 2020

    My experience with Byte has been by far the easiest treatment when it comes to orthodontics. From the impressions & doing them at home to being walked through the different plans & what best worked for me. I love that I had a rep help me every step of the way & that they were as easy as a text message away. By far the best service I’ve received!

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    Verified purchase
    Sales & MarketingPunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Sept. 12, 2020

    Yes I would gladly recommend Byte because of the ease of the process and the efficiency in which they get things done. Their support and service had been excellent. Still waiting to be reimbursed for my $100 off discount. It wasn’t applied to my payment so I’m hoping they are working on it to get it done. If so I’d definitely give 5 stars.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 12, 2020

    I’m smiling more than ever. My smile is from ear to ear. I wish I knew about Byte sooner. About to start week nine of my treatment. I can’t believe how straight my teeth are getting. I can’t wait to see the final Results.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 12, 2020

    I love them so far and occasionally they make my teeth sore but that is letting me know that they are working. I can’t wait for the end results. I know I will so happy with my beautiful straight teeth and bright smile.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 12, 2020

    So far so good! At the beginning the aligners are a little uncomfortable but you get used the them pretty quickly. I can’t wait to see my end result. I need customer service for questions regarding my retainers and my orders or Byte Bright and Patrick R was amazing! I truly appreciate all of his help. You guys should definitely try Byte if you’re thinking of it.

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    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Sept. 12, 2020

    My experience was great. The care team has been efficient and quick even during the pandemic, the process was a breeze. I had trouble with a promo code and it was fixed right away. The impression kit was simple and I’m looking forward to start my journey.

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    Verified purchase
    Staff

    Reviewed Sept. 11, 2020

    I was hesitant about trying the clear aligner method to correct my smile. I seen different companies on TV that offered the treatment. After searching on internet for the clear aligners I chose the Byteme option. All of their staff have been terrific. They have guided me through each step and stayed in touch each week of the treatment plan.

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    Verified purchase
    Punctuality & SpeedStaffEase of Use

    Reviewed Sept. 11, 2020

    So easy to use and works great! Would choose this over braces any day! The impressions process was easy and quick. The aligners came within the time promised. You could see a difference within the first week. The customer support is amazing, they check in on a regular basis.

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    Verified purchase
    Staff

    Reviewed Sept. 11, 2020

    I have had such a great experience using Byte. The entire process of getting the aligners and conversing with the staff has been amazing. I am seeing results and am very excited for the end! I have appreciated the team reaching out to me every step of the way.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 11, 2020

    I don’t think I’ve ever received better customer service and relations than with Byte. I had multiple reps from Byte contact me and offer to give me help any time I needed, the process of ordering and taking impressions was so straightforward and had great directions, and Byte seems to have great results!

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    Verified purchase
    CoverageMaintenanceStaffHonesty & Transparency

    Reviewed Sept. 11, 2020

    I've had the most beautiful experience with Byte! As a first year college student, I knew I wanted to fix my smile, but I also knew I didn't want the awkwardness of braces. Byte gave me just that, and more! Although the first few weeks left my teeth sore I knew the treatment was working! The Hyperbyte helped relieved pain and with my 12th week in, with 3 left to go, I can honestly say I am a satisfied customer. Thank you Byte!

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    Verified purchase
    CoveragePunctuality & Speed

    Reviewed Sept. 11, 2020

    My teeth were really crooked over the past years and Byte has finally gave me the chance to become more confident in my smile. I don’t ever have to cover my mouth when I laugh now and I saw results in just a couple of months!

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    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Sept. 11, 2020

    I was referred by a friend to Byte and this has been one of the best experiences I’ve had in a long time. As soon as I signed up They reached out to me and have been there every step of the way. They have great payment options and the process has been easy and fast.

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    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Sept. 11, 2020

    I was looking it up and BYTE was the highest rated and best experience,. Then found out it was cheap and fast. These folks have all been great to me. When they see my new smile they will ask why and how.

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaffBilling

    Reviewed Sept. 11, 2020

    The process was made incredibly easy, and effortless. Very impressed. Impression kits came very fast and I heard from my Byte advisor immediately and they took care of processing insurance and payment for me, made the whole process seem seamless. Definitely highly recommend.

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    Verified purchase

    Reviewed Sept. 11, 2020

    The process has been wonderful! I’m already in week ten and I see a huge difference. Family and friends have even commented on my smile! When I change my aligners there is little to no pain and if there is it goes away within a day or two.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Sept. 11, 2020

    Very efficient, quick, good. I ordered and it arrived a couple of days after. I am satisfied with the product, as well as the service. They answer to the question we have. I recommend to anyone who do not want to pay too much.

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Sept. 11, 2020

    As a new customer of Byte, so far the experience has been really good. Customer service is there when you need and responsive. Price is decent and the aligners seem to be doing what we want which is the most important part. The options for nighttime aligners and full time aligners is also amazing.

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    Verified purchase

    Reviewed Sept. 11, 2020

    My experience with Byte has been a smooth and simple process. The "hardest" part was taking the molds of my own teeth. Within one month I was seeing changes and overly happy about the progress I saw! I tell all my friends and family about Byte.

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    Price

    Reviewed Sept. 11, 2020

    I have been looking for invisible aligners for a while now and Byte is by far the best brand I have come across. It is affordable and easy. I can see my teeth starting to shift to get straighter and I am happy I did this!

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    PricePunctuality & Speed

    Reviewed Sept. 11, 2020

    Ive had a great experience so far. Byte has been very supportive from the first inquiry and every step thereafter. The steps were very simple and better yet it's very affordable. I cant wait to get my aligners in the mail and start the process.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Sept. 11, 2020

    So far it has been a pleasure working with the Byte team! They follow up to my questions quickly and are thorough in their response. The price increases quite a bit if you go through Bytepay but I like what gets included. I am waiting for my aligners to arrive but so far, so good!

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    PricePunctuality & SpeedStaffBilling

    Reviewed Sept. 11, 2020

    Byte is a great option when straightening your teeth. The payment options are affordable and the advisors are super helpful. They also ensure that they make the process of perfecting your teeth as easy and quick as possible. I’m very excited to see how good my smile will look after using byte.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 11, 2020

    I just started with my aligners and the customer service from ordering the impressions, going over the treatment plan, and ordering the aligners has been great! The level of communication is so great and easy! Happy so far! Everyone on the team has been quick to respond and very helpful. Great customer service!

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    Reviewed Sept. 11, 2020

    I am nearing the end of my treatment, and I can see the progress! With only four weeks left I am anxious to see my smile at the end. My only complaint is with each week my retainer seems to fit less and less snugly. I am religious in my dedication for wearing my retainer and using the HyperByte every single day. I am hoping by the end my teeth will be straight and beautiful.

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    StaffTransparencyCommunication

    Reviewed Sept. 10, 2020

    I had an amazing experience with the Byte team and I am very excited to continue with them! They have been very helpful and have kept me updated with every step the entire time! I have had several people from the byte team contact me and make sure everything is going smoothly and making sure I am feeling ok about the whole process!

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    Maintenance

    Reviewed Sept. 10, 2020

    Great experience so far as long as the aligners do not crack or break they work extremely well. I have had three sets of upper aligners crack so I don’t think that they are pressing with the same force as if they were not broken. I contacted Byte and was told to continue wearing them and change at the end of the week to the new ones. Other than that everything has been fine.

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    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Sept. 10, 2020

    After purchasing the impression kit it arrived in 2 days. It was easy to use and easy to send back. The customer service rep Natasha reached out to me and promptly answered all my queries and made me feel confident in purchasing my aligners instantly. I've never been so excited to receive my aligners.

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    Customer ServiceStaff

    Reviewed Sept. 10, 2020

    The customer service team at Byte is exceptional. After completing my impression purchase I was contacted by a representative to be my point of contact for any help I needed in completing my impressions. I love that level of service.

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    PriceStaff

    Reviewed Sept. 10, 2020

    I really like the service they offer. They are very helpful throughout the process, I had to redo my first impressions because I didn’t do them correctly and they sent me another kit free of charge. You never have to go in for a consult it is all virtual. Completely worth it!

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    Reviewed Sept. 10, 2020

    I love the ease and do it yourself aspect of this treatment. It sure saves time from checking in with your dentist repeatedly. It is not a problem specific to Byte but with clear retainers in general; the only hassle is you must remove them every time you eat and even sip on coffee or tea, this can be a slight hassle vs braces, something to keep in mind. The clear aligners from byte felt comfortable, stayed on my teeth well, and didn't hurt or have any sharp edges. I can't compare them to other clear aligners as this is the only ones I have ever used. I would recommend them.

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    Customer ServicePriceMaintenanceStaff

    Reviewed Sept. 10, 2020

    I’d looked at other companies that sell aligners. Some required several months of wear plus orthodontist visits and were much more expensive. It’s amazing to think when you wear these nobody even knows you have them on! I was so happy with my progress I suggested these to my adult son who is now wearing his aligners. My only problem had to do with the mechanical vibrator not working. Byte responded immediately and sent me a new one and I returned the non-working unit to them. Overall, I would say this has been a really good experience and I look forward to finishing my last couple of weeks of treatment!

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    Paulette increased rating by 1 star.
    After a positive interaction with Byte, Paulette increased their star rating.

    Reviewed Sept. 10, 2020

    The Byte experience was by far the quickest and easiest way to get my teeth back where they were when my braces were removed. I didn't want to wear a traditional retainer and the aligners were so easy and comfortable. I am happy with the results!

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 10, 2020

    I would absolutely recommend Byte to my friends and family! Everyone has been a pleasure to speak with. I was also impressed with their quick responses. Byte was versatile and kept in communication with me through text and email. Great company, great people!

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    Staff

    Reviewed Sept. 10, 2020

    So far getting my new smile has been a super easy experience so far. There really is nothing to it. Your impressions kit seems a little intimidating when you get them cause you obviously don't wanna mess them up but their step by step guide book made it super super easy... And I super confident I did a good job. All you have to do is follow the directions.

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    Customer ServiceStaff

    Reviewed Sept. 9, 2020

    My experience so far with Byte has been fantastic! From the customer service to the actual product has been nothing but superb!! I am looking forward to completing my journey with Byte. I would highly recommend this company for your orthodontic needs!!!

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    PriceMaintenanceStaff

    Reviewed Sept. 9, 2020

    My son has been using the BYTE night time aligners going on 5 weeks and we are very pleased with them. They fit really well and the hyperbyte tool is amazing and really makes the aligners more comfortable. The maintenance is very simple and we can definitely see a difference already in his teeth. Worth every affordable penny.

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    CoverageStaff

    Reviewed Sept. 9, 2020

    The first 13 weeks of my experience was amazing. Reasoning behind my experience is because I didn’t have to cover my smile with my hand anymore. I was able to smile and show off my teeth, and boost my confidence.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffEase of Use

    Reviewed Sept. 9, 2020

    Good and quick, easy to use, friendly staff cant wait for my new look! And comes with teeth brightener. And it's very affordable and what's great is a lifetime guarantee. So if something you want done they have staff there for you to call!

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    Reviewed Sept. 9, 2020

    It's been really easy so far. I had to get smaller trays for my impression kit but other than that so far so good! I really like the process as a shoe, that they are guaranteed in cSe your teeth move and you can see the potential end result before you pay.

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    Staff

    Reviewed Sept. 9, 2020

    After looking for Several months for good dentists reviews online we find Byteme. And we decided to get in contact with them, they were very nice and professional That’s how we decided to order our aligners. In 4 months we noticed a big difference. All we got to say is Thanks.

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    Staff

    Reviewed Sept. 9, 2020

    Every interaction I've had with the Byte team has been very pleasant. It seems as though every team member truly cares about my smile being the best it can be-- and so far it is! I'm halfway through my treatment and friends are already commenting on how much better my smile looks. I'm so happy I found Byte!!!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 9, 2020

    Amazing customer service, fast response time on all my questions. I’m so excited to start my treatment, everything was made fast and easy to follow! I would recommend to all my friends and family to try Byte. I tried a few different companies but I wasn’t happy with the customer service I received at other companies. I feel part of the byte family.

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    Punctuality & Speed

    Reviewed Sept. 9, 2020

    I have been so impressed by how easy it is to get set-up with Byte, the instructions for making impressions were clear and simple, and came quickly in the mail. Byte's team is easy to get in touch with for any questions I've had during the process.

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    Staff

    Reviewed Sept. 9, 2020

    I love seeing my teeth change and getting whiter and straighter every week. I am very happy I made the decision to go with Byte, it's helping my confidence and my happiness. My smile has never been brighter and better.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Sept. 9, 2020

    Updated on 02/01/2021: I have been so incredibly thrilled with my Byte experience! Customer service is excellent, quick responses, great product and MY TEETH LOOK INCREDIBLE! I highly encourage anyone to get the impression kit and get this journey started as soon as possible!

    Original Review: I just ordered my aligners and right now the experience has been nothing short of incredible! From the very first question I had to hitting purchase on the aligners, I've had text support (from a real person!) who has been awesome in providing answers, guidance and support. Looking forward to this journey! I wish I would have started it when COVID hit so I'd be unmasked with a beautiful smile!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 9, 2020

    Byte's customer service exceeded my expectations within the first few days. My advisor was able to follow up without being pushy and helped me get everything settled quickly and efficiently. Everything was so well explained and BYTE's customer service is the reason I used them instead of a major competitor. I have already recommended BYTE to my friends and family!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 9, 2020

    Byte not only provided all the materials and resources I’d need to do my impressions, but also had an employee text me through the whole process. It was nice to have someone responding so quickly and being so helpful. I also had an employee text me once they received the impressions and helped me move forward with my plan. Both were quick and enthusiastic.

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    PriceStaff

    Reviewed Sept. 9, 2020

    Very exciting and very personalized care. All of the staff are very helpful and get back to you right away. Everyone wants to help you achieve your best smile. I would recommend them to friends when you are looking to avoid costly orthodontists.

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    PricePunctuality & Speed

    Reviewed Sept. 8, 2020

    It works. It really does. I'm more than halfway through my treatment and I love how my teeth are looking. My family has been following my progress and confirms, my teeth are getting very straight. My top teeth are just about done and my bottom teeth will require 3 more weeks to complete them. And then I am DONE! I highly recommend Byte as an affordable and fast method to straight teeth and perfect smiles.

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed Sept. 8, 2020

    So far so good, the impression kit was easy to do. Just waiting on the aligners now. The customer service is great so far. I hope it all goes smoothly. I will update once finished. I have minimal crowding at the moment.

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    Customer ServiceBillingHonesty & Transparency

    Reviewed Sept. 8, 2020

    Byte made everything so easy and simple! ???? Someone is always with me by text or a call. Byte gave me all the best options for payment and walk me step by step to pick which one is best for me. Honestly, go with byte! Don’t go with anyone else.

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    Customer ServiceStaff

    Reviewed Sept. 8, 2020

    A personal customer service rep contacted me every step of the way via text to let me know I did everything correctly and to ask if I had any questions or concerns. They also helped me tweak my smile preview in a matter of minutes to make sure that it was perfect.

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    StaffHonesty & Transparency

    Reviewed Sept. 8, 2020

    When I first started my Byte journey I was kind of skeptical on how the process would work. As I went through the weeks I noticed my teeth shifted immediately. I am honestly happy that I started this journey to straighten my teeth and I appreciate you guys for the help.

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    StaffTransparency

    Reviewed Sept. 8, 2020

    My Byte advisor and the team were very helpful and updated me as soon as possible on reminders/ deadlines and made sure I was always good. They are all very nice and helpful, I highly recommend anyone to going through byte.

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    Customer ServiceStaff

    Reviewed Sept. 7, 2020

    Very happy with my Byte experience so far. The mould process is easy to follow and personalised online platform is uncomplicated. A few too many automated emails from my ‘Byte consultant’ who never responded. However this was remedied by the fantastic phone support. I am yet to receive my aligners, but a very positive experience.

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    Staff

    Reviewed Sept. 7, 2020

    I'm about to be halfway through my treatment plan and so far I am loving the results. Hyperbyte has helped a lot to reduce the pain when swapping out the aligners for the new week so it's been smooth sailing mostly. Results are definitely starting to be noticeable, and I can't believe I'm already about halfway done. Feels like I just started!

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    PricePunctuality & SpeedMaintenanceEase of UseValue

    Reviewed Sept. 6, 2020

    I can already tell that my teeth are moving, I can’t wait until I’m done My treatment!! The aligners are very Easy to use and clean, and this is definitely worth the money. The HyperByte is nice and the aligners also haven’t broken!

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    CoverageSales & MarketingPunctuality & SpeedBillingTimeliness

    Reviewed Sept. 6, 2020

    The process was very fast for me. I received a promo code from a friend on IG which I only had to pay 25$ for the impression kit. It arrived within days. I sent them back and a couple weeks later I had the 3D model of what my smile would look like. I was sold!!! I was bummed that the guy said my dental insurance wouldn’t cover it (don’t know if he checked), but the payment was only 100$ so I did it. So far it has only been 9 weeks and I am super excited about my progress. I’ve worn braces before and the feeling is the same (as far as the sensitivity when eating). So, do everything you’re supposed to do. I am beyond satisfied, and I never write reviews unless something is wrong.. lol.. Go with Byte, you won’t be disappointed.

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    Customer ServiceCoveragePricePunctuality & SpeedRates

    Reviewed Sept. 6, 2020

    They’re are many clear aligners on the market, but I swear Byte is the best! Everything was delivered quickly, customer service is impeccable, impression kit was made easy for at home doings, and all around a good experience! They accept many dental insurances and the pricing is very reasonable compared to braces or a trip to your local orthodontist. I was so excited when I was shown my treatment plan and how my smile is going to change!

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    Punctuality & SpeedStaff

    Reviewed Sept. 6, 2020

    Quick and easy to get started with Byte. Great service from their staff that got all my questions answered. Impression kit came fast and it was easy to complete and mail back. I got my treatment plan back in less than one week. Looking forward to starting my treatment.

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    Punctuality & SpeedStaff

    Reviewed Sept. 6, 2020

    My experience with Byte Me has been absolutely the best!! The people have been so helpful and this entire process has gone so quickly and the best part of all is that this has been so incredibly easy! I am definitely recommending byteme to others!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 6, 2020

    The customer service team was very nice and helpful! They helped make adjustments on my retainers when I wasn’t 100% happy with how they looked on the 3D molds online! Very quick to ship impressions kit and upload the 3D molds to my profile!

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Sept. 5, 2020

    This process has been a fantastic choice for my crowded teeth issues. I appreciate the quick responses and help I’ve gotten from the byte team along the way.

    There has been help in both the teeth-straightening and insurance claim outlets. The option of doing the treatments overnight has also been a life-saver. Would highly recommend!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 5, 2020

    My experience so far has been excellent! I did a lot of research prior to choosing Byte. The fact that they need me to do impressions 2x proved they wanted to assure accuracy! I am on week 4 of my treatment and couldn't be happier! I see results already. The customer service team has been spot on and has answered every question I have had so far thru the process. Highly recommend. I will update this review when my treatment is complete.

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    Paul increased rating by 1 star.
    Sales & MarketingStaffTransparency
    After a positive interaction with Byte, Paul increased their star rating.

    Reviewed Sept. 5, 2020

    Updated on 11/14/2020: As I approached Week 15 of my Byte treatment, I noticed that I wasn’t seeing the progress that I was expecting. While I was disappointed with my results, I was very impressed with Byte’s responsiveness and the actions that they’re taking to solve my problems. Byte really cares about their customer’s experience and they truly have a lifetime guarantee on my new smile.

    Original Review:

    Byte,

    Currently, I’m in week 8 of my 15 week Byte treatment which is about 50% and I’m out of Bright Byte. Everything seems to be working. The Byte Retainers have all fit comfortably without any modifications. The Hyper Byte is accelerating the process. And the Bright Byte is whitening my smile. Unfortunately, I’m out of Bright Byte. It seems like more should have been included.

    - Paul

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 5, 2020

    So far it has been pretty simple and convenient. The customer service is great too! Can’t wait to get my aligner and start my journey to a better smile. :) If you’re reading this go ahead and give it a try. The worst thing is you’re not a candidate for Byte. The best thing is you’ll get a new better smile that you’ll love.

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    Customer ServiceStaff

    Reviewed Sept. 5, 2020

    I am midway through my Byte experience and it has been very good so far. My teeth are moving into position and the customer service from Byte has been excellent! The HyperByte has been very good in easing any discomfort in my teeth.

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    Punctuality & SpeedStaffTimeliness

    Reviewed Sept. 5, 2020

    The shipping time to receive my impression kit was super fast and I was able to send my impressions back the same day I got it. Then the next day they already had my treatment plan ready and my advisor was awesome!

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    Customer ServiceTransparency

    Reviewed Sept. 5, 2020

    Before I started Byte I had researched a few different companies. Ultimately I decided on Byte because even before I had purchased my treatment the customer service was exceptional. They kept me up to date on everything and always checked in and answered any questions I had.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Sept. 5, 2020

    I was very pleased with the price, especially with all that’s included and how quickly it works! The only strange thing I noticed was that I’ve had three or four different people reach out to me via email/text saying that they are my point of contact for the whole time. Why have a point of contact if it will be different each time? Not a big issue, just a comment. I’m on week 4. So far so good!

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    Customer Service

    Reviewed Sept. 5, 2020

    At first I wasn’t sure but after reading the reviews I decided to give Byte a try. I’m so glad I did it. I absolutely love Byte Night. You only have to wear your invisalign for 10 hours a day and use your Hyperbyte for 10 mins. Their customer services is freakin awesome too!

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    Punctuality & Speed

    Reviewed Sept. 4, 2020

    I am so happy to begin with Byte and happy to see my future results, the service is great. The shipping was fast. I really recommend this company to the people who need A new smile. I really happy and ready.

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    Staff

    Reviewed Sept. 4, 2020

    I love everything about Byte and I seen results just in 5 weeks. I’m on week six now. People compliment me every time I smiled and I’ve never gotten this kind of compliment. I also have a few of my family members joining.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 4, 2020

    I haven’t received my Aligners yet but as far as customer service goes, they have been great to work with. The mold kit came fast, was easy to do, and my plan was uploaded quickly to my account. They have been great with keeping contact, and answered all my questions. I’m excited to receive my Aligners in the next few weeks.

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    StaffBilling

    Reviewed Sept. 4, 2020

    A little hard to get in contact with, but overall my experience so far has been great. They were very friendly and helpful with figuring out my payment plan! I’m excited to see the outcome! Highly recommend Byte to anyone who is looking for a better smile.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Sept. 4, 2020

    My friend referred me & when I saw their results in person I knew I had to try. The process was so well explained and the customer service was so helpful. And the price is incredible! Can’t wait to post my results.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 4, 2020

    I was very skeptical about purchasing my aligners online, but after doing my research and contacting Byte. They answered all my questions and the process has been very smooth thus far. I am on week 3 of my aligners and so far everything has been great. Great Customer service. Packaging and delivery process was onetime. I can't wait to see my final results.

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    Reviewed Sept. 4, 2020

    I have had a great experience with the Byte team. Clearly how they treat their clients is a priority for them. No complaints at all.... And only few weeks in, I am seeing a difference. I would recommend to friends and family. Great job.

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    Customer ServiceStaff

    Reviewed Sept. 4, 2020

    Love Byte! They have been nothing but helpful and enthusiastic about my experience and journey! They were able to access my progress and make changes fitting to my needs and not just trying to get me through the program. Amazing customer service and always an email or phone call away.

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    Transparency

    Reviewed Sept. 4, 2020

    I highly recommend Byte to anyone who is looking to update their smile. They say first impressions are lasting impressions. I’m so excited to already see how my upgraded smile is impressing people I come in contact with. I also have noticed that I’m smiling a lot more and not as focused on keeping my lips pressed together in photos.

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    Customer ServiceStaffEase of Use

    Reviewed Sept. 3, 2020

    The experience with Byte was super easy and comfortable. Having had braces before, I had an idea of what to expect and was not disappointed with the experience. The customer service team is amazing and they really walked me through what to expect and made me feel as though I could reach out should I need to for any reason. The aligners themselves were self explanatory and easy to use/get adjusted to.

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    StaffEase of UseTransparency

    Reviewed Sept. 3, 2020

    I’ve been super impressed with the whole Byte team and process! Everything has been user friendly and straightforward. Byte advisors have reached out to keep me up to date and have made sure I’ve had no concerns. Super impressed and super confident!

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    Staff

    Reviewed Sept. 3, 2020

    My experience with ‘Byte’ has been nothing short of amazing. They have been on top of everything, constantly checking in, asking if I need anything else. I would 100% recommend you guys to use ‘Byte’ to get that smile you’ve always wanted.

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    Customer Service

    Reviewed Sept. 3, 2020

    Right after I started signing up, I got a text from someone letting me know that if I had any questions I could ask her. I loved having someone that I knew could ask any questions to. I also got a call from someone to let me know my plan was ready and told me when I would be getting it.

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    Customer ServicePriceRates

    Reviewed Sept. 3, 2020

    Great customer service. They have always answered all of my questions. No matter the time of day they have always contacted me with answers. I would highly recommend to a friend. The pricing is also very good compared to competitors.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 3, 2020

    I was looking for something that really works and had fast results. So far both have exceeded my expectations. The customer service is awesome and there is someone always ready and available to help out and answer questions. I strongly recommend Bye to anyone looking for real and fast results.

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    Reviewed Sept. 3, 2020

    I am excited about my new smile! I'm so excited, I smile everywhere I go! I was a little thrown off about the fact that I have to wear a retainer for a while but luckily it's only at night when I'm asleep! The aligners were comfortable, the foam was tasty (and worked) and everything came labeled appropriately in little cute packets. Some days the aligners felt tight but eventually became loose as my teeth shifted to fit the aligners form. All in all, I would recommend.

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    Customer ServicePriceStaff

    Reviewed Sept. 3, 2020

    I loved the customer service. The rep Linsey was helpful. She was so understanding and she made the process very affordable for me. I loved the fact that you are able to see what your teeth would look like at the end. I love the fact that you get to track your treatment plan.

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    Customer ServiceStaff

    Reviewed Sept. 3, 2020

    I am currently on week 4 of my Byte aligners and so far it has been such a great experience. I haven’t had any problems with the aligners and the cause minimal discomfort. I can already see some progress which is amazing. Whenever I have any questions, I always get a response within a day or two and I really appreciate the customer service. I highly recommend this company!!

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    Customer ServiceTransparencyTimeliness

    Reviewed Sept. 3, 2020

    I am on my first week of the treatment. My aligners came in several weeks ahead of time. I have had to call a few times and always got a real person. Also they are really hard to even tell you have them in. The lisp goes away within days. I'll update you in a few months!

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    Punctuality & Speed

    Reviewed Sept. 3, 2020

    So was deciding which company to start this experience with. As of now I am happy I chose Byte. I love how they had someone I can text and communicate with from the beginning to make sure everything was going well. Can’t wait to continue the experience.

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    Maintenance

    Reviewed Sept. 3, 2020

    Never had braces so I can’t compare, but this process was so simple. Docs made a great plan, customer support was right on it, products worked great, there was slight pain but no more than normal braces (I’m assuming)... Plus no pain no gain! My teeth improved a lot. I wanted to fix one tooth that slid, so they are sending me more correction braces now for free! Super simple to order again... Just took pics and they’ll be here soon. Already have recommended to friends. ;)

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    Reviewed Sept. 3, 2020

    I will have to admit I was a little nervous at first to try Byte because I wasn’t certain it would work, but let me just say that I am so glad I took the step to do it. Byte straightened my teeth in 4 months and I couldn’t be happier. All I want to do now is smile to show off my straight teeth. I highly recommend byte to anyone looking to straighten their teeth.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Sept. 2, 2020

    The customer service was great. They answered every question I had quickly and professionally, and were very patient with me when I was trying to come up with a payment plan. Overall a very pleasant experience. I will most definitely be recommending.

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    Staff

    Reviewed Sept. 2, 2020

    I had been searching for alignments for some time now and I came across Byte. I ordered my kit and I had an advisor help me out the whole process. They were very friendly and made sure I had a great experience overall. I will definitely recommend Byte!

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    TechPricePunctuality & SpeedStaff

    Reviewed Sept. 2, 2020

    I found the Byte team to be very pleasant and responsive. It took me 4 sets of to get my imprints correct and the quickly and effortlessly sent out the kits free of charge and assisted me with getting them correct with helpful tips.

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    Punctuality & SpeedMaintenance

    Reviewed Sept. 2, 2020

    I’m in the waiting process for getting my aligners now, I’m so excited to see my new smile on me. They were able to fix more than any other place told me they could! I’ve always been super insecure about my teeth! Thank god for Byte.

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    Staff

    Reviewed Sept. 2, 2020

    My Byte advisor Nadia was WOW. She remembered exactly who I was despite of it being so long ago that we had spoke about getting my byte aligners. She was so helpful in offering me additional options to pay & what the difference was between them all. Definitely had the best experience with her!

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 2, 2020

    It's a bit early in my journey to decide how effective the treatment is as I'm only about 1/3 of the way through, but the customer service has been awesome. They always get back to me within 24 hours of my reaching out.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 2, 2020

    My experience so far has been great. My advisor has been quick and efficient answering all my questions. So far so great! I can’t wait to have an amazing smile and feel confident again. This process has been so easy and affordable. My advisor Brittney even called me to reassure me of everything and saved me money.

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    Customer ServiceSales & MarketingOnline & App

    Reviewed Sept. 2, 2020

    When purchasing this Byte program, I was never made aware that for the lifetime guaranteed to be valid you would have to spend an additional Was $99, now $129, every 6 months on retainers Or your guarantee was no longer valid. Very frustrating, as they do not state this anywhere on Their website. I am sure that it is hidden somewhere in the fine print when you initially sign, but never mentioned again. The multiple times that I talk to customer service no one ever mentioned this.

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    Customer ServiceStaff

    Reviewed Sept. 2, 2020

    Excellent! Service and communication throughout the process was awesome. Kim ** did an excellent job explaining the process and options. She also did a very good job answering my questions and concerns. Communication was also very good. Consistent follow up on where you are in the process.

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    Verified purchase

    Reviewed Sept. 2, 2020

    I am delighted to report on what great service and product this company offers. I should have done this before. I am using the night product. WOW, after 5 weeks great improvement. And the gizmo they use to vibrate the teeth eliminates the discomfort when you put in your new ones weekly. Dont delay... Do it!!

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    Verified purchase
    Customer ServiceTransparencyFollow-Through

    Reviewed Sept. 2, 2020

    So far my Byte journey has been great, I’m closing a gap in my front teeth. I’ve been insecure about for some time now! I’m starting week 8 which is the final set for my top & I have 6 more weeks on my bottom set. My front gap is almost invisible now & completely invisible while wearing the aligners. (They are like a real life filter for your teeth btw.) I have a few small concerns with a small space that isn’t closed on the side of my upper teeth which should be but I’m not too worried because I was told if my finished results are not as promised by Byte they will send me more aligners to correct any flaws I may encounter. :)

    I cannot comment too much about the customer service yet I’m sure I’ll get a better idea once I reach out about my refinements but as of right now I’ve only talked to customer service when I’ve personally contacted them myself otherwise I haven’t had anyone reach out to me.. I can’t comment much though because I haven’t had any issues with treatment until now so we shall see. :) I’ll update my review in the future after I see how this refinement process goes. I’ve read a lot of good but mostly bad about the refinement stage so I’m hoping for the best!

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    Price

    Reviewed Sept. 2, 2020

    My Byte aligners have been working so well! I love them! Affordable and easy! I picked the night aligners and it has been great not to need them during the day. I would recommend them to anybody wanting an easier option to braces.

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    Customer ServiceSales & MarketingPriceStaffEase of UseRates

    Reviewed Sept. 2, 2020

    The customer service representative assigned to me was knowledgeable and able to answer all questions. They were able to help provide clarity in the process and pricing. Would recommend to family and friends. Love the lifetime guarantee! Very easy to use and get started, there are instructional videos for all steps in the process.

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    Verified purchase
    Staff

    Reviewed Sept. 2, 2020

    Byte is the most responsive and considerate customer care I've dealt with in a while. They were patient as I came up with the deposit and helped me through the whole process answering all my questions. I'm excited to get my aligners.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 1, 2020

    Everyone I was in contact with was very helpful. All of my questions were answered very quickly and in detail. I could not have had a better beginning to a greater smile. I hope the aligners are as great as the customer service.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 1, 2020

    Overall, Byte advisors and support are very responsive and supportive of customers. The marketing and packaging is well-made and well-designed. I am only 8 weeks into my treatment, and I am not sure if I am confident that my teeth will look much different by the end of it, but I can't wait to find out. I only wish that the initial bottle of BrightByte lasted longer, or that more bottles were provided without cost for the duration of the treatment plan!

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    Verified purchase
    Staff

    Reviewed Sept. 1, 2020

    Just started my Byte aligners and so far I am very pleased! They fit perfect! Luv the packaging and step by step easy process! The care team is always there to help with any questions. Looking forward to good results. :)

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed Sept. 1, 2020

    Hi I'm Dia. My honest opinion on Byte is I'm a satisfied patient. Quality is amazing! Support team is wonderful and helpful! The results are promising! I love my new smile. I 100% recommend this product to anyone. Thank you!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 1, 2020

    My adviser is very patient with all my answers. And I'll be able to get a reply soon. I'm looking forward to receiving my aligners. I would recommend my friend if he needed to change a smile. Can’t wait to start my treatment plan!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 1, 2020

    Super happy with my purchase of nighttime aligners! I can’t wait for them to come in the mail! The impression kit was easy to understand and they processed them fast! Customer service was fabulous, had email and phone communication with Byte advisors.

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    Verified purchase
    Customer ServiceCoverageMaintenanceStaff

    Reviewed Sept. 1, 2020

    I have been dying to fix my teeth forever. I was always hesitant about online companies- as I wasn't sure how user-friendly the experience would be. With Byte I never had to worry about that! I love how engaged their Customer Service team is. They are always checking in and readily available to answer any questions I may have.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 1, 2020

    So far, my teeth have drastically improved after only 5 weeks. The staff is professional and their responses are prompt. I can’t wait to see what I look like at week 20. The brightbyte solution already has made my teeth 3 shades whiter. I could not be happier with the results so far. I’ll finally have the smile I always wanted but my parents couldn’t afford during my teen years.

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    Verified purchase
    Customer ServicePriceRates

    Reviewed Sept. 1, 2020

    I was walked thru it all up to getting my aligners. I can call or text and talk to someone personal and I really like that. If I had a question it was answered in a timely matter and they are very reasonable with prices!

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    Verified purchase
    Customer Service

    Reviewed Sept. 1, 2020

    I’ve loved my experience so far!! Their customer service is seriously the best and I received my retainers way sooner than I expected. I’m doing Byte at night so I only have to wear the retainers for 10 hours a day. It’s been so easy to straighten my teeth. Would definitely recommend.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 1, 2020

    The process was so quick! The BYTE team is extremely helpful and knowledgeable. They responded to all my questions in a timely manner and had answers for everything. They were there for me every step of the way! Available through text, email, and phone calls.

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    Verified purchase
    Customer Service

    Reviewed Sept. 1, 2020

    In life we all deal with the joy of making a call to any customer service. The phone call is always dreaded because you know it’s gonna be a hassle. Byte's on the other hand, I’ve never dealt with people that are so nice. When you talk to them it’s like talking to your friend who's just letting you know something. The aligners themselves are pretty straightforward. They come with everything you need, it’s great. They fit great, I’ve never had to use the file and the Hyperbyte is something else, I just love it. So glad I chose them over at the competition.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 31, 2020

    Overall it’s been a great experience. So far I’m on week two of my aligners. I’m already seeing improvement. The staff was exceptionally helpful and always a text or a call away for questions or assistance. I can’t wait to see my finished results.

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    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Aug. 31, 2020

    I’m really happy about my experience with Byte. My smile changed very quickly and now I have a lot of confidence in my smile. The process was simple and easy. I’m glad you guys offered payment plans as well. So great job.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 31, 2020

    I’m so excited to be a part of the Byte Family. They have been nothing but understanding and accommodating, with all my million questions about the process. Gregory answered every question quickly and helped me through the entire process. Great customer service. I can not wait to get started!

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    Verified purchase
    Staff

    Reviewed Aug. 31, 2020

    I’m so happy I found Byte, my smile looks so much better already. I’m currently on week 6 and I’ve already received a ton of compliments from friends and strangers on my smile and not even halfway through my treatment. The byte care team has been helpful throughout the entire process. Whenever I had a question or concern they were available and happy to help. Fully recommend byte!

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    Punctuality & SpeedStaff

    Reviewed Aug. 31, 2020

    The consultants were friendly and prompt, even made themselves available during non-normal business hours. The first 3d rendering that I was sent I had critiqued, and with the help of Dan, my contact person, was able to adjust. The 2nd rendering looked exactly how I want my smile. Couldn't ask for a better experience.

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    Verified purchase
    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Aug. 31, 2020

    Service was really easy. I was able to take care of all of my financing over the phone and on my lunch break. Fast, simple and friendly! The verification process felt secure and I had zero hesitation asking questions as I felt that my rep was an expert or at least was equipped with the answers to everything I had to ask.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Aug. 31, 2020

    I was extremely impressed with Byte right from the get-go. From superb customer service and communication to fast actions (delivery, reviewing my case and making my treatment plan) Byte has succeeded my expectations. I would definitely recommend to anyone considering!

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    Verified purchase
    Punctuality & SpeedEase of Use

    Reviewed Aug. 31, 2020

    I've had my aligners for about 5 weeks now, only have 10 weeks left, and I love them! So much better than having braces on my teeth which I would have to have for 18 months. Very little discomfort, so easy to use, and I can see the progress already. Can't wait to have the best smile ever!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 31, 2020

    Byte has done an excellent job- fast service, great support team, and I am very happy with my smile! Every person I have worked with through Byte has been extremely helpful and clear which has made this a great experience!

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    Verified purchase
    Refunds & Payouts

    Reviewed Aug. 31, 2020

    I just paid for my treatment plan. I’m so excited to use them. So far the process has been so easy, so convenient and so stress free. I’ve always had a fear of dentists so this truly was a breeze. Doing the molds at home were easy. Just make sure you read everything before you start but it was really easy. I’m excited to start my treatment.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 31, 2020

    Wonderful and friendly customer service!!! Highly recommend! They make it so easy to become a customer and you can do everything online so it makes it that much more convenient and worth it. I love mine so far!! Definitely recommend it to my friends and family!!!!

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    Verified purchase
    TechBillingEase of Use

    Reviewed Aug. 31, 2020

    Easy to use liners. Took only 12 weeks and when I did have a problem with one of the liners, replacements were sent out. Payment plan made it easy to afford and the retainer was sent out in a timely manner..

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    Verified purchase
    Staff

    Reviewed Aug. 31, 2020

    I love how my customer representative was kind, collected, informative, and just made me feel like I was valued. She had all the answers to my questions and made sure I had the best experience ever. I would highly recommend Byte to anyone!

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 31, 2020

    I did a lot of research on the right company to choose for mail in retainers. I'm so glad we did because Byte was the perfect choice. I used to hide my smile, but now I have the confidence I've been looking for. Not only are my results exactly what I was looking for but the Byte team is so driven to provide amazing customer service. Anytime I had a question or concern, they were right there to answer my questions and fix any issues. They are REAL people taking care of you, REAL people that care about you and your results. I never once regretted my decision to choose Byte. They are affordable too, so what more could you ask for! If you're looking for mail in retainers, Byte is the answer!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 31, 2020

    Nothing not to like. From beginning to end the process was easy and timely. From receiving the starter kit, to creating my molds, and then the follow-up, they walk by your side every step of the way. Byte will take care of you!

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    Verified purchase
    Staff

    Reviewed Aug. 31, 2020

    I've had a bit of trouble in the middle weeks of my treatment. At one point I noticed my bottom teeth stopped fitting into the aligners, but that could be because my teeth are stubborn. Overall, the support team has been very helpful and my teeth are definitely straighter and whiter!

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    PriceRates

    Reviewed Aug. 31, 2020

    I’ve wanted to get invisible braces for 15 years now, but have a lot of anxiety about the dentist and am always short on funds. I found out about Byte while researching options other than Invisalign online, and based on their ratings, my decision was made for me. Byte made the process of getting started easy, affordable, and actually fun. If you’re tired of feeling the unevenness of your teeth or being embarrassed by pictures, give this a shot!

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    Punctuality & Speed

    Reviewed Aug. 30, 2020

    Waiting for my aligners but the process to get them was super easy. I would definitely recommend. Laura made everything super easy and was a clear communicator on next steps to get started! Also loved they offered both night time and day time products.

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    Verified purchase

    Reviewed Aug. 30, 2020

    Zero issues from beginning to end. The feeling is that they strive for good CS and that means a lot when spending so much money that will be put to use for months on something as important as your teeth. I’m halfway through and thus far I couldn’t be more pleased with results and the CS. Would recommend without a doubt!!

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    PricePunctuality & SpeedValueHonesty & Transparency

    Reviewed Aug. 30, 2020

    I have to admit that I was initially a little skeptical about trying a system that had zero in-person evaluations and promised such quick results (as I think a lot of people are!). However, my skepticism was shot down pretty quickly as I began to see results within WEEKS. The compliments started rolling in immediately and I started to get overly excited every Friday when it was time to switch to my new set of trays! I took some pre-byte pictures of my smile and honestly I'm still so shocked to see the continuing difference. I'm only halfway through my journey and my confidence has already skyrocketed. I can't recommend Byte enough, my confidence is worth every penny!

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    PricePunctuality & SpeedStaff

    Reviewed Aug. 30, 2020

    I was so nervous to begin treatment because I was unsure it was right for me. After watching the video they send you that shows how your transformation will proceed, I finally made the decision to begin. Now, I am 10 weeks into a 15-week treatment and I am amazed at the results so far. Complete transformation! Wished I had not waited so long to begin. The only downside is that I am a big coffee-drinker and you can't drink hot liquids while wearing the retainers, so I have had to carefully plan my daily coffee routine. And I've had to curb my snacking. (Though that can be a good thing!) In the end, though, it will be worth it and I am so happy with my new smile.

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    Byte Company Information

    Company Name:
    Byte
    Address:
    3435 Ocean Park Blvd., #107-252
    City:
    Santa Monica
    State/Province:
    CA
    Postal Code:
    90405
    Website:
    www.byteme.com