
Byte Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Byte
Byte makes clear plastic aligners to help customers straighten their teeth with no office visits. Certified dentists and orthodontists design treatment plans and monitor progress remotely. Byte offers financing options with 100% approval. You can order an impression kit risk-free; if you aren’t a good candidate, Byte refunds the price.
- Short treatment plans
- 100% approval for financing
- Lifetime guarantee
- Not everyone is a candidate
Byte Reviews
Filter by Rating
- (3,816)
- (501)
- (109)
- (56)
- (239)
Popular Mentions
- 4,888,580 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,888,580 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Oct. 31, 2020
I have found this process easy to practice. The instructions are easy to follow and all of the components are neatly organized and labeled in an easy access set of boxes within a box. I am very pleased with the results so far.
Reviewed Oct. 31, 2020
I have had an overall great experience with the Byte team, my teeth are moving and I can see the progress! My only concern is that when communicating with the team I seem to consistently be speaking to a new person. It feels a little disjointed.
Reviewed Oct. 31, 2020
I am pleased with the process so far! It's been quick and easy. The Byte customer service is great! They have been helpful and very attentive! It's made the process easy! Thank you so much! I can't wait to use my aligners!
Reviewed Oct. 31, 2020
The whole process was easy and their staff was always there to answer any questions and update any information that you may need. They made sure to walk you thru every step so if you had any trouble, they could walk you thru it. They made everything go extremely smoothly. I would definitely recommend this company to my friends.
Reviewed Oct. 30, 2020
I was blown away by their amazing customer service. They helped me every step of the way. Even when I didn't have questions I would get an email asking me how everything was going. And my smile is way better than I thought it would ever be.
Reviewed Oct. 30, 2020
I had braces 20 years ago and my teeth had moved a lot. I had started to bite my lip and my buck teeth were coming back. Ten weeks with Byte and my teeth are beautiful and I have a retainer to keep them that way. Very happy.
Reviewed Oct. 30, 2020
I was more than nervous starting out on this teeth straightening journey, but I can truly say that at this point in the journey I have nothing but great things to say both about my progress so far and even greater things to say about all the people that I have been in contact with at BYTE. My teeth are looking better and better every day! The BYTE team has not left my side since the beginning! Thank you BYTE for giving me something in 2020 to be excited about!!
Reviewed Oct. 30, 2020
I waited way too long to find this company! I am currently on tray #6/18, and I am already seeing results! This has not been painful. This is by far the best decision I have ever made! Customer service has been excellent. I love Brightbyte, too!
Reviewed Oct. 30, 2020
Have not received them actual aligned yet but the customer service through getting started has been amazing!! It’s affordable and seems like it’s going to be less painful than actual metal braces. My son is excited to get started and get his new smile.
Reviewed Oct. 30, 2020
This entire process has been easy so far, If you need anything, they are easy to get in contact with. They are Iess expensive than braces. The Payments are not bad on the payment plan. I would definitely recommend Byte to fix your teeth.
Reviewed Oct. 30, 2020
It took a while for me to see progress, but when I did, I was happy. It’s a great system! Anyone who wants to have their teeth corrected, I highly recommend using this product. The benefits are worth it. Low risk, high reward!
Reviewed Oct. 30, 2020
It had been a good experience so far. I am enjoying the procedure and how easy it is to have my night Byte aligners in. I don’t have to worry about using them during the day and I can keep them in all night long!
Reviewed Oct. 30, 2020
I have nothing but good things to say about my Byte aligners (6 weeks in). The staff has been supportive and helpful. The information provided took all the guesswork out of it. It is working! I would recommend Byte to anyone looking for an affordable aligner option.
Reviewed Oct. 29, 2020
Fast, everyone is nice. Having it at night is a dream!!! Works for all lifestyles. I had a few questions and they are so quick to answer. Also the 3D video showing your before and after is great. Gets you very excited.
Reviewed Oct. 29, 2020
Byte has been fantastic so far! The entire time frame from ordering impressions to ordering my treatment plan was under two weeks! Customer service has been amazing, staying in touch every few days via email or text. The plan was super affordable with 100% approval! Highly recommend!
Reviewed Oct. 29, 2020
My experience with Byte thus far was been absolutely amazing. I got my impression kit in less than a week and that process was fast and easy. They replied quickly to any questions I had and they made me feel very comfortable. I'm really excited for my new smile.
Reviewed Oct. 29, 2020
Starting from day 1 the whole team welcomes you and makes you feel they know what they are doing. All the support and questions were answered on the spot. What helped me make the purchase was the feel of being in hand with a professional team.
Reviewed Oct. 29, 2020
Updated on 12/05/2020: Very informed customer service team. I had lots of questions and they answered every one. Quick to respond to emails and very polite. I am glad I chose this company. They are a wonderful company and My teeth feel straighter already. Call them if you are looking into clear liners. You won't be sorry.
Original Review: Nice friendly customer service. They gave me confidence I was doing the right thing. No pressure just good information. I am excited to start the process to a straight beautiful smile in a fraction of the time I thought it would take.
Reviewed Oct. 29, 2020
100% guided and faster than than say. Still 100% guided if need to ask any questions. So far a difference has been seen in the first week. Slightly painful but night byte has been perfect for me. The price for my insurance to cover 50 percent was double the amount spent so I save in many ways.
Reviewed Oct. 29, 2020
I have had a great experience with Byte, one that I have communicated to friends and family. The aligners have been extremely effective and clearly manufactured with high tech that accurately predicts the position of the teeth. On top of this, I’ve also had a really great experience with my Byte advisor as she helped me through the entire process and worked with me to set up a payment plan that works very well for me. She followed up and was quick to respond with any inquiries I had that allowed for quick communication. Extremely pleased.
Reviewed Oct. 29, 2020
Still in treatment but so far so good. Customer service is a little slow if you’re used to immediate responses. Had completed bottom aligners and not quite straight but Byte corrected and sent new aligners as no charge. Looking forward to completing treatment in 2 mos.
Reviewed Oct. 29, 2020
After I finished 16 weeks of my nighttime aligners, I noticed my teeth were not completely where they needed to be. I called Byte and they sent me a new impression kit, an orthodontist reviewed them, and they sent me a new set of aligners free of charge.
Reviewed Oct. 29, 2020
The Byte team may have the very best customer service I’ve ever encountered. I had to reach out to them a few times and they followed up with me pretty quickly. Professional, understanding and sweet is what comes to mind. In a country where service is judged by many, Byte is topnotch! I’d recommend to everyone that is interested in perfecting their smile.
Reviewed Oct. 29, 2020
After ten weeks, my teeth had not shifted as much as they were supposed to (I was on a 14 week completion plan) so Byte made new aligners more me at no extra cost and now I am moving forward with treatment to get exactly the results I want! Thank You Byte!
Reviewed Oct. 29, 2020
We had a great experience thus far. We received the order quite fast and they have been in touch with us frequently to check out on the progress... I am happy with the outcome, we highly recommend them. The teeth seem to move quite a bit, not much discomfort with it all but of course it was a little bit at the beginning of each week but it gets so much easier. The vibrating bit helps with settling the retainers in a bit better and it feels like it helps a lot with them moving in place.
Reviewed Oct. 29, 2020
The whole process of making impressions and taking pictures was very easy and simple. Everything was well explained and I had no problem doing all of it, it was kinda fun. Byte definitely had great customer service, super fast replies and also very sweet people! They all made sure I was up to date with everything and were all very informative. Would definitely recommend to a friend!
Reviewed Oct. 29, 2020
I was impressed by this company. Their information and impression kit came quickly with clear instructions. They have amazing game customer service and It felt more individualized than I thought it would. I don’t have the aligners yet but so far a great experience!
Reviewed Oct. 29, 2020
I personally wasn’t comfortable with my original smile, Byte helped me feel more confident about my smile. Not only am I getting my teeth brightened but I’m also getting them whiten! There’s no better option than byte and affordable for everyone!
Reviewed Oct. 28, 2020
I haven't received my aligners just yet but as of right now my my experience has been super. My advisor has been prompt and quick!! I've had a couple questions and when I've reached out they've gotten back to me typically within the hour!
Reviewed Oct. 28, 2020
This has been an awesome experience.. I had a few things to do to achieve my perfect smile and this was the way to go.... It’s also cost effective and easy, I recommend it to anyone considering going through the process!!
Reviewed Oct. 28, 2020
Riley was extremely helpful and knowledgeable about the product so that I felt very comfortable with what I was getting. Overall, everything was an easy and seamless process. Would definitely recommend going with Byte, they're absolutely great to work with!
Reviewed Oct. 28, 2020
I take this experience as a journey for a better smile. The staff is always nice and friendly answering all the questions. I can't wait for the final results. I would also recommend this to my friends for sure. Thank you!
Reviewed Oct. 28, 2020
I wore braces many years ago as a adult. It was expensive and time consuming. I kept losing my retainers and eventually my teeth reverted. I recently became a Byte patient and the results have been fantastic. I highly recommend Byte!
Reviewed Oct. 28, 2020
Easy to communicate with customer service, good follow up on issues and an excellent guarantee offered by Byte. While my initial treatment plan did not produce the results I had hoped and planned for, the guarantee ensured I was able to retake my molds and receive an additional set of aligners to give me the final results I desire.
Reviewed Oct. 28, 2020
I am on week 9 and I am loving my results so far. The first set of aligners that I received did not fit right, but they were very helpful and quick to get a new impression kit for free! The second set came in and fit perfect!
Reviewed Oct. 28, 2020
I'm just starting out with my aligners but the wholes process has been a breath of fresh air compared to another company I tried. Byte has been with me every single step of the way and I'm thankful for that. I'm looking forward to a better me.
Reviewed Oct. 28, 2020
This process was amazing. The directions for the impression making process were so well done: simple, direct, easy. The weekly changes in the "braces" helps to increase confidence and really demonstrate gradual changes in the alignment of your teeth. I really should have done this sooner. I have only been using the program for 10 weeks, but I am already delighted with what I see.
Reviewed Oct. 28, 2020
I'm only halfway through my treatment but so far it's been great! Customer service has been very helpful with all the questions/issues I've had throughout the treatment and around week 4-6 I started to notice a difference in my smile.
Reviewed Oct. 28, 2020
Super easy to use, great product, instructions were clear, think I am getting some results a few weeks in! I would definitely recommend this to a friend. I am hoping that the gap in my bottom teeth. It has been easy to transport these to my trip to Hawaii as well.
Reviewed Oct. 28, 2020
I am very happy with my Byte smile. My teeth look better than they have in years. I really like the way my smile looks now. Just in time for my birthday. I've always been confident but this just boosted my confidence more.
Reviewed Oct. 28, 2020
The experience has been fairly simple and easy to understand. The insurance process was very thorough and easy as well. I am having a hard time with my bottom retainers but I think that is because of my teeth and not because of the company. Make sure to wear the hyperbyte. It absolutely helps with the discomfort!
Reviewed Oct. 28, 2020
So far, my experience with Byte has been amazing and I am thrilled with the service I have received! All my questions have been answered and I LOVE that there is a lot of texting back and forth! It makes communicating so easy and there has been absolutely NO pressure! Super excited to get my aligners and get started on a new beautiful smile!!
Reviewed Oct. 27, 2020
So far so good! The process to obtaining a straighter smile has been fairly simple. I LOVE I don’t have to take time out of my schedule to visit a doctor’s office. Every step of the process is explained and contains easy to follow instructions. A member of the team is in constant contact asking if everything is working out or you need help with any of the instructions. Highly recommend!
Reviewed Oct. 27, 2020
I am 7 weeks into my treatment and I can for sure see the change. My smile is looking so much better.. I'm very glad I went with the night aligners. I work night shift. I wear them when I sleep. I wish I would've not put this for a few year.
Reviewed Oct. 27, 2020
I haven't gotten very far on my Byte aligners journey but so far I've been pleasantly surprised by the whole experience. The customer service has been great and everyone at Byte has been super nice and helpful. All instructions have been clear and easy to follow and I got my aligners faster than expected. My only complaint would be that even though I know an orthodontist handled my impression kit and all, I would have liked to have some sort of contact with them as well. Overall, would and have recommended to friends!
Reviewed Oct. 27, 2020
They are not uncomfortable at all, and I can feel my teeth shifting already as I close out week 1! I’m really happy that my treatment plan is only 12 weeks and I am doing the night regimen. I am eager to see the finished product. I’ve always wanted to do this and Byte made it easy, practically painless, and affordable. Thanks Byte! Also, their customer service is excellent!
Reviewed Oct. 27, 2020
The process from start to finish has been really smooth and simple! The impression kit was delivered extremely fast and was processed very quickly. My advisor was super helpful and helped me find the right treatment. I would definitely recommend Byte over any other option.
Reviewed Oct. 27, 2020
Right when I bought my aligners, Byte was right by my side through the whole thing. If I needed any guidance or help or even questions answered, they were always there. Jason ** is my Byte advisor and he is just all around amazing! I would recommend this company to everyone and already told multiple people about it!
Reviewed Oct. 27, 2020
Great communication from Byte and it has been so easy! Love that I could do the impressions myself at home and did not need to go into a dentist office. It was kinda fun so far. The plan on my account lets me see virtually what the aligners will do. Can’t wait to get the aligners to get started.
Reviewed Oct. 27, 2020
I was very pleased and happy with with the Byte representative. He was very helpful and answered every one of my questions. I would definitely recommend. Can’t wait till my aligners arrive and this this treatment started. I will be ordering my son's aligners as well very soon.
Reviewed Oct. 27, 2020
Byte has actually been straightening my teeth. I'm so happy!! I sometimes wear the byte for two weeks at a time just so I get the full use. I have already recommended a friend..,actually many friends. I wanted braces without having to get metals and this was a great choice.
Reviewed Oct. 26, 2020
My experience with Byte has been exceptional thus far. Customer service has been excellent and I’m loving the progress my teeth are making so far. Anytime I’ve needed to ask a question or needed advice the support team was there to provide anything I’ve needed.
Reviewed Oct. 26, 2020
I haven’t officially started my treatment yet but the whole beginning process was so easy and all their staff was helpful through every step! They got back to me quickly with any questions I had. Would def recommend to anyone!
Reviewed Oct. 26, 2020
The entire Byte experience has been awesome. I received my impression kit, Snow Whitening kit & my aligners SUPER fast. Everything was very simple to do and anything I needed.. I texted my Rep and they were always prompt informative, helpful And friendly. I would recommend Byte to everyone!!
Reviewed Oct. 26, 2020
Through the straightening process, customer service has been amazing and made my smile a lot brighter! My teeth feel healthy and better than ever. I don't feel as conscious of my smile anymore and I don't cover my mouth when I talk.
Reviewed Oct. 26, 2020
Byte has been a blessing to work with. I started my journey almost a year ago. My teeth were very crowded and my smile was blah. NOW My teeth are just about straight. I'm down to my last 2 liners and my teeth are looking great.
Reviewed Oct. 26, 2020
I was having an issue with my aligners not fitting. The Byte team responded asking for a picture of my teeth with my aligners in so they could help. They were very responsive and helpful. I’m back on track now!!
Reviewed Oct. 26, 2020
I am impressed by how fast the aligners work. The Hyper Byte is truly incredible. I’ve had traditional braces in the past and they were very uncomfortable. The hyperbyte helps speed up the process and reduces the pain substantially. Thank you Byte.
Reviewed Oct. 25, 2020
Great customer experience! I was really nervous going into this but I was pretty impressed with the responsiveness and handholding provided by Dr ** and the customer experience team. I am almost halfway through and after the first weeks initial pain it really has flown by!
Reviewed Oct. 25, 2020
Molding kit was sent quickly.
Great communication.
Easy to understand treatment.
Treatment time is much shorter than invisalign or other similar aligners.
All aligners sent at once so no waiting to switch aligners.
Bright Byte simultaneously whitens teeth.
Way cheaper than other brands but so far with quality results (I'll weigh back in on this one after completing all 16 weeks of wearing my aligners).
Con:One aligner cracked after taking it in and out of my mouth. Probably not Byte's fault so I'm not even taking away a star or anything. It was the last day I was wearing that set so it didn't end up being a big deal but it did worry me if it was going to happen again. But so far, so good. I'm just being a little extra careful with removing the aligners.
Reviewed Oct. 24, 2020
I'm enjoying the process. It's been great and it works well! The customer service is awesome and they are always really friendly. If you're wondering if I should do it I'm telling you do it, it's worth it! I'm waiting in my second back and I can't wait to finish up and have a great smile.
Reviewed Oct. 24, 2020
Updated on 11/05/2020: After having braces 4 different times over the years, my teeth still shifted. I didn’t need a big change but to straighten a few teeth that bothered me. I chose Byte because of good customer service reviews. Whenever I had a question I would get an answer quickly. I am almost finished with my treatment and am pleased with the results. I chose the nighttime aligners and they did the job.
Original Review: I was hesitant about doing an at home aligner kit. I researched different companies and found that Byte had the best customer service. I have found them to be very enthusiastic and prompt in responding to emails. I have been through braces several times so this process was very easy for me. I am very pleased with the results!
Reviewed Oct. 24, 2020
My advisor was so easy to work with. Walked me through every step. This was the easiest thing. I am so excited to get my aligners. I would definitely recommend Byte to anyone who is considering invisible alignment for their teeth.
Reviewed Oct. 24, 2020
So far my experience with Byte has been amazing!!! Everyone is so friendly and helpful and it really is affordable! I recommend this to everyone! The at home impression kit had great instructions and was super easy to follow. Our kit was here in like 3 days and we did it that same day and mailed it back the next day. Super excited for perfect teeth!
Reviewed Oct. 24, 2020
I am in week four of my liners, and they are comfortable and easy to use. Taking them out to eat day 1-3 of each switch is a bit difficult, but Byte gives you a handy tool to assist with that. The whitening / cleaning foam takes really good and will continue to use it. Looking forward to week 16 when I am finished!
Reviewed Oct. 23, 2020
I’m currently in my 10th week of Byte treatment and I must say my experience has been amazing. My treatment plan is accurate and affordable plus my confidence is at an all time high! Five star treatment and customer service.
Reviewed Oct. 23, 2020
I am so glad I went with Byte! I am on week 5, changing to week 6 soon. I’ve noticed so many changes within my smile. I definitely see the improvement and it’s all thanks to Byte! I am so excited to see the final results.
Reviewed Oct. 23, 2020
Byte is amazing!! Every single person I have spoken to from byte has been wonderful and made this experience so easy and so exciting. They make you feel comfortable with any questions you need to ask and reassure you on things you aren’t sure about! I cannot wait to start my byte journey and have the teeth I’ve always wanted.
Reviewed Oct. 23, 2020
Byte clear aligners is everything they advertise. The pricing, the customer service, everything is phenomenal. I highly recommend them to anyone who is considering the clear aligner route, you will not be disappointed.
Reviewed Oct. 23, 2020
I'm so glad my mom found this for me. The orthodontist wanted to implant a spacer to move my upper teeth out. With Byte it's moved my teeth and with very little discomfort and certainly not any pain. I love and would recommend it to anyone looking for an alternative to braces.
Reviewed Oct. 23, 2020
My impressions were received quickly. Very good customer service. Advisor followed up and was very friendly. I got offered a discount and was super happy. I did not have to wait long, which was something I was expecting. Alicia was very professional. I can't wait for my new smile thanks to Byte being a fit for me. I would highly recommend this to a friend.
Reviewed Oct. 23, 2020
Very affordable prices and will work with you for payment plans. You will be approved no matter what! Also very friendly staff. Impression kit makes it very easy to get an accurate mold of your teeth. I would highly recommend Byte for anyone looking to better their smile.
Reviewed Oct. 23, 2020
Updated on 03/04/2021: I am half-way through my Byte journey. We were noticing my teeth were moving at a slower pace than originally planned. Kolton & the clinical team have stepped in & are making sure I'm going to get my perfect smile. I was also able to take advantage of the discount through Byte for SNOW whitening and am loving that so far.
Original Review: I have hated my smile for years. I avoid selfies and pictures with family & friends. It's time to fix my smile. I have been researching the top companies and Byte came in as #1. Byte has been amazing to work with from day 1. Their advisors have walked me through what to expect & are available via text, phone & email to answer all my questions. I am excited to start my treatment.
Reviewed Oct. 22, 2020
It has been a very easy process so far. No “hard sell” tactics. All of the staff have been pleasant in their conversations and they answer their phones. Very little, if any, wading through a bunch of numbers to get to speak to someone. Very responsive to emails, texts and phone calls. And my 13 year old daughter loves that she only has to wear her aligners at night and she can whiten her teeth as well. The 3D renderings of her teeth now compared to how they will look at the end is great. Love the experience so far.
Reviewed Oct. 22, 2020
I love how this company really makes you feel special! They are always a pleasure to talk to and have such a one-on-one experience. They are extremely quick in responding back as well! 100% love this company and the quick results that their product delivers.
Reviewed Oct. 22, 2020
Everything has been smooth. Impression kit came quickly and was easy to follow. A few days later it was reviewed and they had my plan ready. The customer services has been great, multiple ways to get in touch with them and they respond quickly.
Reviewed Oct. 22, 2020
I love Byte! The staff are so helpful and quick to respond...I definitely recommend them...If you’re needing a lot of work or a little bit of work Byte has you covered...My Daughter and Sister are both really considering starting the program...
Reviewed Oct. 22, 2020
Hi Byte Team,
My experience with your products and your customer service team have been nothing short of exceptional. I did not think my teeth could be fixed but at the halfway point of my treatment, I am already seeing amazing results. The HyperByte and the BrightByte also make the process that much smoother. Lastly, every time I need assistance, I am greeted with a positive attitude and efficient solutions from your team. Would HIGHLY recommend your company to anyone looking for aligners.
Chris
Reviewed Oct. 22, 2020
I have been researching companies for aligners for a while & after I found Byte, it was easy to see that they are the right decision. Throughout my treatment, I was continually satisfied with my choice. The steps are easy, the customer service is excellent and the results are great!! Thank you so much!
Reviewed Oct. 22, 2020
Byte is a very quick and easy way to straighten your teeth. The Staff is really helpful and responds to your questions very quickly. Taking the impressions and pictures was very easy. I’m not too computer savvy but had no problem with attaching them and uploading them to my profile. I highly recommend Byte to give you a perfect smile!
Reviewed Oct. 22, 2020
When signing up for Byte I was a bit apprehensive. I wasn’t sure about how my treatment would go. I was also a bit nervous about payment. But my byte service rep was phenomenal and kept me up to speed.
Reviewed Oct. 22, 2020
From the time I ordered my impression kit till the time I received it was only a matter of a few days. Doing the impressions and sending them in was surprisingly easy. I was contacted by my advisor and told exactly what I needed to know about the payment options.
Reviewed Oct. 22, 2020
I love the Byte experience so far! Everyone has been super helpful and nice. I am starting week 5 and I can already see the changes; I am super excited to see the end result, cannot wait!!! I am thankful to have found Byte!!!
Reviewed Oct. 22, 2020
Everyone that helped me through the process was very nice and supporting wonderful staff! The process was very quick and easy and any questions I had I would ask and they would respond back as quick as possible! Definitely glad I found Byte!
Reviewed Oct. 22, 2020
Everyone I've talked to or corresponded with so far has been very helpful and friendly. It's too bad that I had to send in for another tray mold set since my original trays ceased to fit at week 6, but I'm sure it's just part of the process. It's not an exact science.
Reviewed Oct. 22, 2020
Change is coming and making my family proud - the teeth are moving. I am happy with the progress halfway through the transformation. Getting used to I’m sleeping with the aligners. It is possible I’m not even snoring. I’m looking forward to continuing progress.
Reviewed Oct. 22, 2020
I found using Byte to be super easy. I wasn't sure about the process, and I had someone helping and encouraging me every step of the way! Their text contacts were frequent enough to be helpful without being intrusive. Would recommend!
Reviewed Oct. 22, 2020
I had Painful metal braces from 5th grade to Junior year in high school, my mouth always had ulcers, and at times the process was awful. I highly recommend Byte, the aligners are comfortable and the change in my smile is amazing. Shout it from mountaintops!!!
Reviewed Oct. 22, 2020
Today I Lost my bottom aligner and was able to get answers on what to do next almost immediately. Byte always has the best customer service. I seriously get the answers I need within a 5 minute timeframe. This isn’t the first time I’ve needed immediate help either.
Reviewed Oct. 22, 2020
My experience with Byte thus far has been nothing short of amazing. I’m more confident in my smile than I have ever been in my life, and I’m not even halfway through the treatment. In all honesty Byte has changed my life.
Reviewed Oct. 22, 2020
From the very beginning of this journey the Byte team has been nothing short of amazing. Jonathan my rep has been prompt in getting back to me with the many answers to my questions and he always seems so patient. I'm waiting for my aligners and I'm excited. The journey thus far has been great!
Reviewed Oct. 22, 2020
I’m currently on week 16 of my aligners and you can definitely noticed the difference. I highly recommend going with Byte. Their customer service is also really valuable. They answered all my questions and have been super nice throughout the process.
Reviewed Oct. 22, 2020
So far I am very pleased with this company! Website was clear to understand. Process has been quick and easy! Impressions done at home were painless. Customer service reached out to me to make sure I knew who to contact if I had any questions or concerns! I can’t wait to see my results!
Reviewed Oct. 22, 2020
Updated on 02/09/2021: I'm about halfway through my aligners with Byte and I am LOVING my new smile! Doing the night-only aligners makes it so much easier to stay on course and make sure I get my total number of hours in. Not to mention, the best customer service!
Original Review: I never expected to have such a great customer service experience. The ability to text one single person and answer my questions has been so helpful. Especially working from home with a baby - so nice to get my questions answered without having to pick up the phone. Can't wait for my aligners to get here! Thanks, Byte!
Reviewed Oct. 22, 2020
They have superbly trained Customer Reps that walk you step by step thru the entire payment process that’s the best fit for your budget. Bend-over-backwards helpful! They have a real asset in Arvin and I’m sure he’s just one cog of a tremendous team “wheel”.
Reviewed Oct. 22, 2020
So far so good! I haven’t physically started my treatment plan yet because I am waiting on my aligners to arrive but I am so excited to begin! The Byte staff are very attentive and supportive, it’s as if you have your own personal dentist by your side! I feel totally comfortable and extremely confident that I am in good hands and on my way to a better smile!!! Thank you byte!!
Reviewed Oct. 22, 2020
The process of ordering my byte set was extremely easy and painless! The customer service representative, Shawn, was kind and helpful; guiding me through the process in a matter of minutes. I can’t wait to see the results and fix my teeth after years of hating how I look!
Reviewed Oct. 22, 2020
So so happy with my experience so far with Byte. My advisor has been so helpful. I’m so excited to start my treatment. She has also been very responsive and answered any concern I have. So I feel comfortable starting my treatment plan.
Reviewed Oct. 22, 2020
Byte customer service is out of this world. I have been helped so much with every single one of my questions and they make sure to follow up with everything. I am so excited to get a new smile with BYTE!!
Reviewed Oct. 22, 2020
Every part of the process has been so easy and smooth! From getting the kit for the impressions, making the impressions at home, taking my pics, returning the kit, etc. Every part of the way I been receiving emails and text with offering help and support! Great customer service Byte!
Reviewed Oct. 22, 2020
My Byte Advisor has been very helpful and communicative. I'm stoked to begin my treatment. Everything has been very smooth and the impressions were easy to send in. Even the box they send everything in is nice. So far, so good!
Reviewed Oct. 22, 2020
I have never being so excited to see this journey come to real life until right now. Byte has given me the chance to feel confident again. Especially the great customer service that byte provides from the beginning until almost the last step.
Reviewed Oct. 21, 2020
I thought it was a super easy process. The email specialists got back to me super fast and were always there to help. The website is super easy to use and it's not complicated at all. It is also not as intimidating as other sites.
Reviewed Oct. 21, 2020
Byte has made the process so easy for me! I looked into different companies but everyone always said byte’s customer service is amazing and it’s true! They are on top of everything and super helpful. I personally have a very busy schedule but they figured out a way to work around my schedule and still be able to help me with everything I needed. The emails, texting and calls are all super helpful!
Reviewed Oct. 21, 2020
I have to admit, I was a bit hesitant in trying one of these "internet providers". Especially, when everyone I knew always just uses Invisalign. However, after doing my due diligence and research, I have to say, I am beyond impressed! The whole process has been very transparent, and after the first few weeks of wearing the trays, and adapting to speaking with them in, I've almost completely forgot I'm wearing them anymore! Not to mention the progress I'm seeing since I started to now, has been amazing. Even my dentist on my latest checkup was impressed on how it has been working, and applauded me for taking the initiative to improving my dental health. Would totally recommend this to others, especially when you consider how the HyperByte expedites this process! Woohoo!
Updated review: Nov. 25, 2020
It took over 6 weeks to get any answers about refinements, but the company finally had a practicing dentist give me a call and solve the issues. From the standpoint of the aligners fitting and any issues with the product itself, it was a flawless experience and they are definitely ahead of the competition. From the standpoint of getting refiners if you have more complicated issues, there are serious challenges in dealing with customer service and adding months to your plan.
Original Review: Oct. 21, 2020
What started as a good experience, turned into a nightmare at the end. They claim to have a Byte for life guarantee, but they make it nearly impossible to get refiners and it will add months to your plan. The other issue I experienced is with customer service. They spam emails from the same automated email weekly, and have multiple different people emailing back and forth. There is no personal care and it makes it seem like they don't care. When you call, they offer to call back and never do, and you have to wait days to get any answers from them. This is the cost of going with a smaller, less reputable company. You're better off going with Smile Direct or Invisalign that has a strong reputation and the means to provide exactly what you're looking for. Completely regret choosing Byte and I hope this review provides pause for anyone considering purchasing with them.
Reviewed Oct. 21, 2020
I had such a great experience with Byte. Customer service was amazing. My impression kit was sent out immediately and once I received my kit the process was quick and easy. My aligners were sent quicker than expected as well. I am so excited to start after how smoothly my experience has been thus far.
Reviewed Oct. 21, 2020
My Byte experience has been fast & very easy. Byte advisors are very helpful. I personally have not had any problems or issues with ordering my aligners. Any questions I’ve had been answered & I can’t wait to officially my treatment.
Reviewed Oct. 21, 2020
BYTE has the worst customer service that I have ever had the misfortune of dealing with. They use over-the-top, standardized, condescending, scripted email verbiage. They basically refuse to do what you request even though you’re the one paying them! Their reps have no idea what they are doing and can only speak with useless scripted responses. I don’t care if the product is good or not (not ideal thus far), they will not see any future business or referrals from me if their customer service is lacking. Bye, bye Byte.
Reviewed Oct. 20, 2020
I did a lot of research before deciding to go with Byte but the selling point for me was their incentives for military personnel. The process has been fun and so easy so far. I'm almost half way through my treatment and I already see changes in my smile. Super excited to see the final result. I have already recommended Byte to a few friends. By the way, their customer service team is very friendly and responsive in resolving any issues you have along the way.
Reviewed Oct. 20, 2020
So far I am very happy with my progress. My personal treatment plan is 15 weeks and I am on week 5. Getting started was easy and I have had no problems. The transformation is happening fast and it is very exciting.
Reviewed Oct. 20, 2020
Just started my Byte journey! Everyone I've spoken to thus far has been wonderful! Can't wait to get my aligners! This is something I've always dreamed of is to have a straight smile. Since I was a little girl and it's becoming my reality!
Reviewed Oct. 20, 2020
Great product, prompt customer service responses, always available for any questions/queries. Only at the beginning of journey but so far so good. Love the brightbyte. It has made such a difference to my teeth. Looking forward to seeing the end results.
Reviewed Oct. 20, 2020
Awesome experience from start to finish! The process was extremely easy to complete and the advisors helped with any questions along the way in a professional and timely manner. I was presented an array of financial options that could fit any buyers budget, including how to be reimbursed by insurance. Overall a fantastic company to deal with!
Reviewed Oct. 20, 2020
My top teeth are definitely a lot straighter than when I started my Byte treatment. My bottom teeth are still pretty crooked after 12 weeks, but I am waiting on refinement aligners to fix the issue. Very happy with customer service.
Reviewed Oct. 20, 2020
They have wonderful customer support and so far working well. All of the check ins are great, any questions I have have been answered very quickly and thoroughly and I kind of like the HyperByte!! It’s fun and easy and I have no complaints. I’m excited to see how the rest of my treatment progresses.
Reviewed Oct. 20, 2020
I’m on week 10 of my treatment and I couldn’t be happier! I’ve had such a great experience with the aligners themselves and with the Byte support team! I would highly recommend anyone with any problems with their teeth to look into this company!
Reviewed Oct. 20, 2020
There was a customer service representative helping me along each step and making the process and smooth as possible. They were very clear with all of the instructions and I was impressed with how efficient they were. I would highly recommend using Byte over most of the other competitors out there. They have by far the best customer service.
Reviewed Oct. 20, 2020
In December I will have been doing this for a year. I am tired of it taking days, weeks, for response to simple questions. I am very upset with no answers to my inquiries, emails, phone calls, voice mails left there. When this first started, I called Byte and was always helped right away. Now that there are problems, I have emailed and called the contact number given and left messages since it seems impossible to get a real person to answer the phone. Answering recording says I will receive a response within 24 hours.
No one has responded to emails or voice mails let me know just where the next set of aligners will be sent, or even if you received the last impressions. Certainly nothing of solving issues. My aligners have broke in 2 pieces. I mailed the last impressions on October 6th... 2 weeks ago but no answers from Byte. I want this process done! I just left another voice mail at your company phone center. If someone does not CALL me, I will be making a formal complaint to the Ohio Attorney General.
Reviewed Oct. 20, 2020
So far so good. I am on my 12 week and am happy with the progress. Can't wait to finish. Byte has been very responsive with questions and are always a pleasure to work with. Anytime I have a question I shoot them an email or call and get back to me with a response asap.
Reviewed Oct. 20, 2020
The process was smooth throughout! Their customer service was awesome and went above and beyond on multiple occasions. They truly understand the law of value! The product itself worked as advertised. The accuracy of their model is really dependent on how well you follow directions and create your molds at the beginning of the process.
Reviewed Oct. 19, 2020
The process is very easy, I am about half way through and my teeth have already changed so much. The aligners are hardly visible when you have them in. I used to regret not getting braces, but not anymore! I'm glad I waited until I found Byte. :)
Reviewed Oct. 19, 2020
Very easy and customer friendly experience from the beginning! Great and speedy delivery as well as replies to questions! I LOVE how quickly my teeth have moved and the extras they send you (teeth whitening, Hyper Byte) makes it an actual FUN experience!!!
Reviewed Oct. 19, 2020
Updated on 12/03/2021: I am really happy with my experience so far. My smile is looking soooo much better!! No issues whatsoever. I feel like a new woman, seriously. My before and after pics are already amazing! So grateful to have found Byte.
Original Review: Out of all the companies I researched, I decided to go with Byte! My teeth are straightening out so nicely! Also, they are much whiter than before!! Customer service has been very helpful when needed, and they are also super friendly! I'm so glad I went with Byte!! I cant wait to see my final outcome. :)
Reviewed Oct. 19, 2020
My experience with Byte Aligners has been great! from the initial contact to customer service with questions to my current status with my aligners (week 6). The fitting instruction videos and directions are great and help guide you through the process. The whole kit comes professionally packaged and is a snap to use! I can't wait to be done and send the world my "after" pictures!
Reviewed Oct. 19, 2020
This is my first time ever ordering aligners and Byte's customer care did an amazingly great job with keeping in contact with me, and they were always quick to respond when I had a question and made sure everything was good.
Reviewed Oct. 19, 2020
Awesome company. Totally recommend for anyone who want a nice smile :) :) :) :) :) :). I love their complimentary whitening they include with your aligners. Keeps your smile bright and white. Thumbs up to them! The prices are very reasonable!
Reviewed Oct. 19, 2020
I am extremely pleased with Byte. I did a lot of research before choosing Byte. I am glad I did. My teeth look great and the process was easy especially with the HyperByte tool which takes away any discomfort. Thanks Byte!
Reviewed Oct. 19, 2020
I'm so happy with the results so far. I started the treatment while we work at home. By the time I return to the office my teeth will be perfect! These also helped me stop grinding my teeth without feeling like sports equipment in my mouth! Thank you Byte!
Reviewed Oct. 19, 2020
I've had a tremendous experience so far. The ease of use, results, customer service, and the ability to only wear at night is a huge plus! The worst part is the first night with a new aligner....but the Hyperbyte helps a ton! Thank you Byte!
Reviewed Oct. 19, 2020
I’m on my last week of treatment. The gap between my front teeth is gone, and I’m so pleased! The first couple of days were a little rough, but it was no problem for the rest of my treatment. I’m so happy with my new smile!
Reviewed Oct. 18, 2020
From the beginning until now, Byte has provided stellar customer service: friendly, thorough, and efficient. I like that they are available via text and or email, and response very quickly! I’m currently waiting to receive my treatment, but so far and I’m extremely happy with my experience, and would highly recommend Byte to anyone looking to improve their smile!
Reviewed Oct. 18, 2020
Staff are easy to communicate with and respond to email queries fairly quick. The whole process was clear and easy to understand from the beginning. Only a few weeks in but feeling confident about the rest of my time using Byte.
Reviewed Oct. 18, 2020
I am currently waiting for my aligners. So far the process has been easy and the support has been topnotch! The directions for doing impressions were also amazing and it was an easy process. I have emailed with some questions and have heard back in a timely matter. You feel very supported throughout this entire process. I highly recommend Byte. You will not be disappointed. I am patiently awaiting my aligners and that has been the hardest part of the process as I’m so excited to start the process of fixing my teeth and smile!
Reviewed Oct. 17, 2020
I can’t wait to get my aligners! The company has top notch customer services that adapts to current times. Text, email, or phone! Super easy! The process has been very quick so far. I’m already recommending them to friends and family.
Reviewed Oct. 17, 2020
The aligners themselves are great. The HyperByte seems to be working like it should and BrightByte is a great product. It's really helpful in keeping your aligners clean. The Byte advisors could use some improvement. Some of them are wonderful and go above and beyond customer care (like the one my sister received), and others do just the bare minimum and call it good (like mine). My sister's advisor told her about promotions, fully explained the credit and payment process, and gave her a lot of coupons. Mine didn't do any of these.
Reviewed Oct. 17, 2020
It took me a long time to get the courage to begin the process of changing my smile. This is something I’ve been self conscious about for a long time, especially now that I’m older. After doing my research and comparing all of the aligner companies out there, I found Byte had the best reviews, easiest process and was the most cost effective. I’m on week 14 of my 21 week treatment and I have NOT ONE complaint! The aligners have been perfect, I am noticing progress every week which makes me very happy! The customer service team is great as well. I really appreciate that they check up on me consistently to make sure everything is going well. By the way- I love BrightByte! It makes my mouth feel clean and fresh, which is very important!
Reviewed Oct. 17, 2020
I’m very satisfied with the product that I paid for. The results are so amazing I thought I could never fix my smile without braces. Byte made me look at things in a whole new perspective. I love the product and it wasn’t painful at all.
Reviewed Oct. 17, 2020
I am on week 10 and my tooth gap is so close to being gone! As the subject of bullying when I was a kid I have always wanted to get rid of the gap in my teeth. I thought it would never happen without the painful process of braces but now with my Byte I can't wait to see this gap close for good!
Reviewed Oct. 17, 2020
This treatment plan is really working! I was skeptical, and a little worried. Still in the middle of my treatments but people are noticing. Now my sister has started a plan for hers, and she’s so happy as well.... :)
Reviewed Oct. 16, 2020
Byte's customer service is amazing! They are super attentive and are always trying to see how they can help you out. Because of their great service I was convinced of buying the aligners. I'm really excited to start my treatment!
Reviewed Oct. 16, 2020
I’m a new customer with Byte and I’m very pleased with their friendliness and great customer service. I did my research before choosing Byte and I’m so glad I went with them. I’m so excited to have a new straight and whiter smile in just a few months.
Reviewed Oct. 16, 2020
Halfway through my regimen and so far satisfied. The impressions kit to get started was easy. Convenient to do from your home. App guides you straight through the process. Customer service has been quick to respond to any questions along the way and very helpful!
Reviewed Oct. 16, 2020
From the get go the Byte team were helpful and engaged; despite no requirement for face to face interaction. The impression process was easy and I’m excited by the predictions of my digital smile; finally getting the smile I’ve been after. Byte were able to help me where others could not.
Reviewed Oct. 16, 2020
I originally tried a major online aligner competitor of Byte. It was a horrible experience! They were not responsive and kept giving me the runaround when there were issues. I decided to stop. I then asked my dentist how much she charged, and it was $5,000. I took a chance and tried Byte, another online aligner company. It has been an awesome experience! When I make a phone call, I do not have to wait to get a support member. The support team is knowledgeable, friendly and responsive. I only have a few weeks left and I see a huge difference in my smile, both in how much straighter it is and also whiter. I am so thankful for Byte! I would highly recommend it to anyone considering straightening their teeth. It is affordable, the Byte team is available and supportive and the aligners and teeth whitener work!!!
Reviewed Oct. 16, 2020
I struggled with gapped teeth from thumb sucking as a child and never got braces. I am a month away from finishing treatment and see a tremendous difference. I highly Recommend Byte to anyone wanting fast results with a high pain tolerance LOL.
Reviewed Oct. 16, 2020
I am 10 weeks into my Byte experience and have enjoyed each week and every step of the process! The customer service is truly unmatched and I am already noticing a difference in my smile! I am excited for what is to come. Highly recommend!
Reviewed Oct. 16, 2020
Byte’s service was extremely easy to use and everything was super quick. The impression kit was simple to use and when I ordered my actual aligners they arrived in half the expected time. I’m only about 1 week into my aligners but so far the discomfort is minimal and it’s so much easier to function with than I thought. Highly recommend if you’re on the fence.
Reviewed Oct. 16, 2020
Love the ease of the night wear! Straighter teeth while I sleep and don't have to think about it during the day. Already noticing a difference and I'm on week five. Can't wait to finish my treatment and see my final results!
Reviewed Oct. 16, 2020
So far everything has been going great. I love my advisors and I love that I get my emails fast and an actual visual of my treatment likes. This is amazing so far. All thumbs up :))). And for the price and short time of having to were the aligners just wow.
Reviewed Oct. 16, 2020
I love how it’s going so far. Very easy and comfortable. And I love the customer service, very quick and helpful responses. The budget is also very affordable with monthly plans. Way easier and faster than traditional braces. The process of receiving them in the mail was super fast.
Reviewed Oct. 16, 2020
I have always been so self conscious about my smile and never took the steps to fix it, not knowing how easy it would be. Byte has been friendly and helpful and I actually see a difference in 5 weeks!
Reviewed Oct. 16, 2020
Updated on 01/08/2021: The Customer Care Team at Byte is extremely easy to work with. The entire process, from molds to receiving the aligners was really straightforward, and the aligners are clearly labeled so that each week you can switch to new aligners seamlessly. Week 10, I can already tell it's working!
Original Review: They have been very helpful through my process. My customer service rep was awesome, very knowledgeable, quickly responded to emails and answered every questions I had. I’ll get my aligners in very soon. I would recommend anyone to start with Byte!
Reviewed Oct. 16, 2020
I purchased my aligners around April 2020 and have since need 2 more and now I've been in the same ones for about 7 weeks. Still waiting on yet another impression kit. I don't get calls, can't leave a review, and after researching the BBB find that these reviews are not real. They got my money and now I wait.
Hi Patricia! Thank you for your feedback- we always take feedback seriously, and would like to make sure we are providing a better experience for everyone. Our reviews are all verified patients and results, so rest assured that all (including our 4.3 star on BBB!) are legit. We would love to look into your case further, as it is not common to have anyone wait longer than our normal expected time frame. As we are bound by HIPAA, we are unable to assist further via a public platform to get you back on track, but please send us a message to our support team! We'll be happy to help right away.
Reviewed Oct. 16, 2020
I have honestly been so impressed with the customer service. Kim is my advisor and she has been nothing but a huge help to me. She was able to check to see about my care credit card. She provided me with lots of information on any question I asked. I definitely recommend!
Reviewed Oct. 15, 2020
Great customer service provided by Byte with prompt responses from team. And always followed up and checked in on how my treatment is going. I’m still in the middle of my treatment so I can’t speak for that yet but they do have good customer service.
Reviewed Oct. 15, 2020
I’m excited to start my experience with Byte! The process of creating the molds and shipping them off to getting it seen was super easy! I enjoyed the detailed visuals during the molds process because it was helpful. My byte advisor was very attentive and friendly to making sure everything was running smooth.
Reviewed Oct. 15, 2020
I’m on week 4 day 2, and so far so good. I’m already seeing results! And The customer service is superb! Anytime I’ve had a question is answered promptly. I couldn’t ask for more from a company! I did a lot of research on different at home aligner companies and so far I am not disappointed in my choice!
Reviewed Oct. 15, 2020
I am so thrilled with how my teeth are transforming. I am halfway done with my aligners and I see such a difference! I am so excited for my new smile. Byte support and products are great! Love it all so far!
Reviewed Oct. 15, 2020
I felt so nervous, but my Byte advisor assured me and also provided me references so I could follow the steps to sending the correct imprints the first time! I can’t wait to begin! Everyone has been so helpful and quick to respond!
Reviewed Oct. 15, 2020
Byte has been a wonderful experience so far! I am a little over halfway to being finished and I am extremely happy with my results! On top of all of that, the team that has helped me through the process has been incredible. They have thoroughly answered every question and walked me through certain issues I’ve had from time to time. As a whole, Byte is a very professional company who I would recommend time and time again!
Reviewed Oct. 15, 2020
About 1/3 way through the Night version and I am pretty stoked. Progress is dependable, the whitening solution is effective and useful and the instructions are laid out and simple. Everything is going well so far and I am excited for my new smile.
Reviewed Oct. 15, 2020
I had a great point of contact with a Byte employee. They were available almost 24/7 via text and phone call and answered all my questions in a timely manner. They made the process really easy for me! The steps to ordering aligners are easy and quick and help is offered along the way.
Reviewed Oct. 15, 2020
Only on week 2 but already seeing a difference, I’m excited to continue my journey with Byte. Overall the molding kit was an amazing price with the current sale and being able to pay in full to save 15 percent is an amazing deal.
Reviewed Oct. 15, 2020
This is the easiest and most convenient way of getting braces, not to mention the lowest price. I love everything about this company! I can't wait to see the end results! I am only 5 weeks in but already seeing improvement!
Reviewed Oct. 15, 2020
My Experience with Byte has been awesome! I thought I would have to do the metal braces that cost upwards to $6,500. If I had known that I could do this I would have done this years ago! I am so happy with the progress and in so little time and it is way cheaper than the metal braces by far and I didn't have to go get anything tightened so this has been a perfect experience for me and I'm actually going to get my stepson to do it also!! Thank you so much!!
Reviewed Oct. 15, 2020
I have been blown away with the customer service and attentiveness to making my smile the way I want it. The process has been so simple and quick. The 3D model of your new smile online blew my mind and it was so amazing to be able to see what my teeth will look like at the end. I highly recommend Byte!
Reviewed Oct. 15, 2020
The customer service was the Best. Anything and everything I needed from the moment I began to want this process they have been extremely helpful. I’ve never had such a good experience. They check on you periodically without ever being so pushy. I would recommend to anyone looking for answers to help improve a smile.
Reviewed Oct. 15, 2020
I am so Thankful I came across this company. After a bad experience with another invisible aligner brand (SmileSirectClub) I see a very positive outcome from Byte. I would highly recommend them to everyone. You have the option of picking the day time or night time aligners.
Reviewed Oct. 15, 2020
I've been really pleased with the Byte program so far. I've never had to leave the comfort of my home, and their representatives are always proactively reaching out to see how I'm doing. The service has been really great, and the packaging for the aligners was really slick. I don't know if my smile has changed yet, but I'm looking forward to the final outcome.
Reviewed Oct. 14, 2020
I've done a lot of research into different companies for aligners, I found Byte to be the most affordable and lots of great reviews, they're a trusted company, I can't wait to get started with my aligners and get a smile I'm proud of.
Reviewed Oct. 14, 2020
I was a little skeptical at first to try any type of aligners because of the cost, but Byte was much more affordable. I signed up for byte pay which is eased the financial worries. The lady who signed me up for byte pay was extremely patient and helpful and walked me through the whole process. She made sure I knew what I was paying for which I appreciate. I got my aligners quickly and put them in right away. I am two months into my treatment right now and I am pretty happy with my results. My teeth had always been an insecurity of mine, but now I am confident about my smile.
Reviewed Oct. 14, 2020
This is my first time purchasing aligners online and at first I was very skeptical but since the very beginning I have nothing but great experiences with Byte. They are fast, friendly and always willing to answer any questions you have for them. I’m so excited to start my adventure!
Reviewed Oct. 14, 2020
I am sooo pleased with my progress so far! I am 4 weeks in my aligners and I can already tell my teeth are whiter and shifting into a straighter smile! :) I can't wait to see my final transformation and finally have the smile I have always wanted!
Reviewed Oct. 14, 2020
I was skeptical at first but I put them in and followed the recommended treatment procedure and felt my teeth shifting and saw a difference in movement and whitening. It was amazing! I was told that there was nothing I could do to fix my teeth but with Byte that was not true!
Reviewed Oct. 14, 2020
About halfway through the 15 weeks a friend of mine commented on how much more straight my bottom teeth were looking! Very exciting for me because my teeth on the bottom were very crooked. I still have a ways to go but I'm looking forward to more positive comments!
Reviewed Oct. 14, 2020
I love that I got quick responses, I am only on step 3, and I am already seeing and feeling a difference in my teeth and the Byte is so much better. Will always love Byte for this experience it’s been amazing.
Reviewed Oct. 14, 2020
From the time I ordered my impressions, completed and sent them back and now today ordered my aligners; everyone has been so awesome and professional! I have already put out there on my IG for others to know about this program and I have sent my personal code to friends for them to experience what I have. The ease and personalization that I have received makes me feel really good about the decision to go with BYTE.
Reviewed Oct. 14, 2020
So far great customer service with this company! Quick and prompt. Got my pictures done easy and the molds were effortless. Website runs super well! Company is great and I think they do truly care about my teeth and happiness!
Reviewed Oct. 14, 2020
Amazing customer service to address my concerns I had with my treatment plan. The representative was very helpful and knowledgeable around the processes and future steps that would be taken during my treatment. I would recommend using Byte to anyone looking to upgrade their smile.
Reviewed Oct. 14, 2020
It has been so easy to navigate the byte experience so far. Everyone I’ve talked to has been extremely helpful and very welcoming. Deciding which package to chose was so simply because of the help I received from the customer service representatives!
Reviewed Oct. 14, 2020
The process was smooth and easy from beginning to end. Terrific customer service increased my comfort level. While I had many questions, each of the customer service representatives I had to deal with was pleasant and patient. Even set me up with as many promotions as possible. Would recommend this company to anyone looking to improve their smile.
Reviewed Oct. 14, 2020
I am really happy to finally start working on my smile. I think Byte does a great job of customer service and availability. Just a long wait for the retainers to arrive. I was on track with it, but some of my teeth were not shifting correctly so I had to get it corrected. They were excellent with sending me a new impression kit. Just have to wait...
Reviewed Oct. 14, 2020
I can see a huge difference after seven weeks. I had a gappy smile and those gaps are shrinking fast. I went with the nighttime only aligners and I definitely made the right choice... Don't have to work about eating or drinking, just sleep through the night!
Reviewed Oct. 14, 2020
I've been wanting to fix my teeth for years but couldn't commit to the long term metal braces! Byte made everything so easy and convenient. It's affordable with flexible payment plans, easy step by step guides, great customer service, and ease of being able to take them off. I would definitely recommend it to friends 10/10.
Reviewed Oct. 14, 2020
Hi, While it was noted that shipping would be delayed due to the pandemic, my aligners came in earlier than expected and I am currently on week 4. I don't notice any drastic changes, but my whole treatment is supposed to be 7.5 months long. I am so excited to see the end result!
Reviewed Oct. 14, 2020
While I haven't started my treatment yet, I love having a personal Byte Advisor who is always willing to address any concerns I may have. Furthermore, the fact that they're willing to connect via text is a plus for me.
Reviewed Oct. 14, 2020
I spoke to a gentlemen named John who made the process so easy. I love this company. Very helpful! I would recommend to everyone! I look forward to being with this company for a long time and they have the best customer support.
Reviewed Oct. 13, 2020
In searching for aligners, I checked and re-check with both my insurer (Met dental) as well as Byte that the coverage would be easy. I was reassured on both ends it would be. It has been an actual nightmare, and I have learned that in my case, the orthodontist that Byte facilitates treatment through receives hundreds of reimbursement checks a year that should be delivered to the patient. The insurer then tried to make the Orthodontist responsible for this and ask them to pay me directly, which they cannot legally do. I would avoid using Byte because there is a systematic issue that the insurer and the company will not take responsibility for after they have your money. I am still fighting for my reimbursement, and know that there are literally hundreds of patients who are in the same situation as I am. Email me if you have found yourself in this situation **.
Reviewed Oct. 13, 2020
The customer service is really nice and my aligners came faster than 6 weeks! Would tell a friend! My teeth are a lot straighter and whiter! Using the hyper Byte of was easy as well and made the process faster! I want to try the snow at home whitening kit soon.
Reviewed Oct. 13, 2020
I will always recommend Byte to all my friends and colleagues. In just 13 weeks I now have a perfect smile, and no hesitation when taking a picture anymore. I am so grateful for Byte aligners, not only the outcome, but the customer support is always finding ways to make your experience that much better. Thank you to all at Byte!
Reviewed Oct. 13, 2020
I have had a decent experience so far but I am only on week 1. I like that there are multiple customer service representatives, and that there is a website to show you the progress your teeth is supposed to have.
Reviewed Oct. 13, 2020
I cannot even begin to describe how good the customer service is at Byte. From the minute I bought my kit they were there with me the whole way! Courtnee was absolutely phenomenal! The options for payment were quick and easy to sign up for as well. I get my aligners in 1-2 more weeks and I cannot wait to start the process. Highly recommend to anyone!
Reviewed Oct. 13, 2020
Excellent customer service and follow up???? Very easy to get started. Looking forward to a Fantastic smile! I will use it again when my son loses his baby teeth. The ease of purchase and accessibility to speak to a live person was outstanding.
Reviewed Oct. 12, 2020
Customer service is excellent, prompt, and reliable. Superb follow-up. I felt very well taken care of. Shipping is timely, punctual and speedy. Directions are very clear as are videos online. I highly recommend Byte aligners and already did give a friend the web address.
Reviewed Oct. 12, 2020
From the very beginning of my journey, customer service has been on their game! The communication is very constant and they make you feel welcomed and like they really care. My advisor and the care team are truly the best! I am at week 7 and I have not had any problems! I would recommend this to anyone.
Reviewed Oct. 12, 2020
I am currently on my 4th out of 15 weeks of treatment and I love my new smile already. My confidence was boosted from the first day I wore my aligners and although there was some discomfort on the first week and on the first day of the tray switches, I couldn’t be more happier!
Reviewed Oct. 12, 2020
Updated on 11/21/2020: I am almost 3 weeks in to wearing my liners and everything seems to be going great so far! The first set of liners were hard to get used to but I’ve got it from here. Highly recommend this company!
Original Review: Such amazing people to deal with. I have had the pleasure of receiving service from both Nicole and Chris and they went above expectations to make sure I was a happy customer. I would recommend anyone to become a part of the “Byte” family. I can’t wait to receive my liners!
Reviewed Oct. 12, 2020
I tried Smile Direct Club 3 different times; Once myself doing the molds, then twice going into the store to have a technician take the molds. From their horrible service, lack of follow through, cheap products, and other horrible factors I chose to go over to Byte and give them a try. From the beginning the service has been amazing. I had a representative that stayed in contact with me from beginning to end by email and text. I knew what was going to happen, when, and what to expect. Then I received the aligners and I was amazed how easily they popped in with no issues. Bytes aligners did not cut my gums, tongue, or even fingers like smile direct did.
On top of all of this you add in their HyperByte which is a HUGE game changer. Let's face it, your teeth are sore because you're rearranging them to look better. This hyperbyte desensitizes the soreness and makes the whole process that much better. I'm only on Level (week 5), but I have nothing but good things to say about Hyperbyte and Byte. From beginning to now you can't ask for better service, product, and follow through.
Reviewed Oct. 12, 2020
It was a great pleasure to have the dental team use their expertise at such an expedient manner. I am very excited to show the revolution of this product after the time being. I am sure their efforts will not go unnoticed.
Byte Company Information
- Company Name:
- Byte
- Address:
- 3435 Ocean Park Blvd., #107-252
- City:
- Santa Monica
- State/Province:
- CA
- Postal Code:
- 90405
- Website:
- www.byteme.com
