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Byte Reviews

Out of business
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Edited by: Jon Bortin

About Byte

Byte makes clear plastic aligners to help customers straighten their teeth with no office visits. Certified dentists and orthodontists design treatment plans and monitor progress remotely. Byte offers financing options with 100% approval. You can order an impression kit risk-free; if you aren’t a good candidate, Byte refunds the price.

Pros
  • Short treatment plans
  • 100% approval for financing
  • Lifetime guarantee
Cons
  • Not everyone is a candidate

Byte Reviews

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    Page 16 Reviews 2030 - 2180
    Verified purchase
    Punctuality & SpeedMaintenanceStaff

    Reviewed Jan. 4, 2021

    I've wanted to fix the flaws in my bite for a long time but could not even fathom having metal braces in my 30s let alone my 40s by the time I could do it. I got a lot of info from a friend on another program and it seemed like it would take forever. I came upon Byte and it sounded too good to be true but it works... I’m 5 weeks in and my results have been amazing so far... 9 weeks to go to a straight white gorgeous smile.

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    Punctuality & SpeedStaff

    Reviewed Jan. 4, 2021

    I am 3.5 weeks into my new night aligners and so far have loved the experience. From the time I ordered my impression kit until now, the team at Byte have been super helpful and always checking up to see how I’m going. All of the packaging was nicely done and very professional. I was surprised how comfortable my aligners have been and I can definitely feel my teeth moving. Cant wait to see my end result. Highly recommend :).

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    Customer ServiceStaff

    Reviewed Jan. 3, 2021

    Everything with Byte has been top notch. The customer service to the directions and organization of the materials. On top of that the aligners have been a great fit (I will be on week 5 tomorrow) and only slightly uncomfortable the first 2 wears (the hyper bite helps with that). I was told I would start to see a real difference about half way through my journey (which will be between 7-8 weeks). I’m almost there and so excited!

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    Price

    Reviewed Jan. 3, 2021

    So glad I purchased the Byte night time aligners! It was definitely the way to go for the sake of convenience. I don’t have to worry about taking them on and off during the day to eat and drink. And the Byte brand is more affordable than most others.

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    Sales & Marketing

    Reviewed Jan. 2, 2021

    I first and foremost want to thank the company for a wonderful experience and great advertisement for me to see their product. Byte has made me happy about smiling in public. The process is very straightforward and it's a guarantee that I will be happier than I’ve ever been when the process is done.

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    Customer Service

    Reviewed Jan. 2, 2021

    In the process of my Byte treatment, the Consumer Affairs have been great. They always get back to me with my questions in a timely manner, very rarely ever taking an extended period of time. My experience has been great so far.

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    Verified purchase

    Reviewed Jan. 2, 2021

    I did a lot of research on teeth aligners before choosing a brand and I'm glad I chose Byte! Organized, well thought out and great instructions, plus someone is always available for questions or assistance. Most important, I've never been happier with my smile!

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    Verified purchase
    Staff

    Reviewed Jan. 2, 2021

    My experience thus far has been fantastic???? My advisor, Sarah **, is knowledgeable and delightful???? I am beyond pleased with the apparent progress at only 30% of the way through my treatment plan???? SO excited to see the final results of my COVID-inspired self-improvement project????

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 2, 2021

    I am in week 4 of using my aligners. I had to try twice to get my impressions, but once I got that right, the process has been relatively quick and painless. Customer service has been checking in regularly. No issues as of yet.

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    Verified purchase

    Reviewed Jan. 1, 2021

    I'm currently in my 10th aligner set of 15. They are definitely making a difference. The spacing is more even and my teeth are getting more straight. There is some discomfort particularly when starting a new set but that was to be expected.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 1, 2021

    I haven’t even received my liners yet, and I am already ecstatic with the customer service Byte has offered. They were understanding of USPS delays, and kept me up-to-date during each step of the starting process, even if that simply meant alerting me that a step was still in process or delayed or ahead of schedule. Thanks Byte!

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Jan. 1, 2021

    What stands out the most about this company is their great customer service. They truly seem to care about whether or not you're having a good experience with your custom liners. They are very easy to reach out to and respond relatively quickly with very insightful information in response to any question(s). As for the progress of my smile, the treatment plan is very straightforward. To experience the best results, you have to put in the effort and follow their guidelines to the tee. Overall, I am very happy with my experience thus far and would recommend to anyone interested in a straighter smile.

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    Staff

    Reviewed Jan. 1, 2021

    I’ve had a great experience with Byte since the beginning. It’s been nothing but positive and supportive. Anytime I had a question or needed help with something they were there. When I got my aligners I was so excited for my journey on my new smile and so far I’m satisfied. I would definitely recommend byte to anyone who wanted to change.

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    Verified purchase
    Staff

    Reviewed Jan. 1, 2021

    Just put in my order for my aligners, and I’ve never been more excited. Everything makes more sense to me and I’ve never looked forward to something more in my life. Such a pleasant experience speaking with Laura and all the help she offered. Love it!

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 1, 2021

    Communication has been stellar from the beginning with Byte, from the time I was considering, to getting everything ordered, to my impressions, and now I'm in week 2 of aligners. I am really pleased with the customer support, the organization of the product, and the consumer education. Thank you Byte, and I can't wait to see how things turn out!

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    Customer ServiceStaff

    Reviewed Jan. 1, 2021

    I love the customer service of this company. I love how you have a representative to yourself that knows your situation. You don’t call and speak to a bunch of people and have to explain your situation a thousand times. You are designated someone, super nice and very helpful.

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    Verified purchase
    Customer Service

    Reviewed Dec. 31, 2020

    I'm only 5 weeks in, but I'm seeing an improvement. Customer service was great. They initially sent the wrong bottoms for the whole treatment. It only took a week to get the replacement. I am satisfied so far. I am looking forward to the bottom straightening in the coming weeks.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 31, 2020

    Super easy to get started, the molds come with very easy to follow instructions. Friendly follow ups. Love my night time kit. I wish I did this sooner. I had traditional braces before these are easy better. Thank you so much Byte.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 31, 2020

    The service itself is fast and efficient. Instructions are super easy to follow. I got my aligners quicker than expected and the Byte people constantly checked in on me. I look forward every week to the next step, even my daughter is excited to see the end result. Customer service- great. New smile- better. The whole experience has been really fun! Would definitely recommend to family and friends.

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    Customer ServiceCoverage

    Reviewed Dec. 31, 2020

    The only issue I had is the customer service team on IG gave me a promo for $100 off of aligners that I could combine with my insurance. It would have been nice of them to honor that, since it was never said before.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 30, 2020

    So far I have loved Byte! Whenever I have a question, I always get an email back right away! They are happy to help make your experience better! My teeth are looking better and better every day and I couldn't be happier!

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    Verified purchase
    Customer ServicePunctuality & SpeedTransparency

    Reviewed Dec. 30, 2020

    The process is great and convenient. Things came in a timely manner and I was updated by my adviser when necessary. I’m just having issues with my bottom aligner not completely fitting but I called customer service and it seems the problem will be fixed fast so overall a good experience.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 30, 2020

    They’ve been so helpful through my whole entire process. Any questions I have they answer fast and efficiently. One thing I love is they set you up with person who you can text whenever and the response time is 10/10 for me. So excited to start my journey with them.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 30, 2020

    I am almost done with my treatment plan but require more aligners. The customer service team has been very quick to respond and also very nice. My teeth have also made amazing progress thus far. I have been impressed overall with the experience.

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    Customer ServiceValueFollow-Through

    Reviewed Dec. 30, 2020

    Everything is going along as promised. There were a few hiccups with directions and customer service at the beginning (wrong instructions sent for the NightByte), but smooth sailing after we got that figured out. It's a great program, and good value!

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    Verified purchase
    Customer Service

    Reviewed Dec. 30, 2020

    The customer Byte customer support team has been phenomenal. Response times to questions are almost immediate, and I always speak with a real person! They have made this process so easy, I would definitely recommend the Byte system to anyone. The aligners are barely noticeable while wearing, I am only 5 weeks in and they are already working! I am so glad I went with Byte instead of traditional orthodontist visits, this system has saved both time and money!

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    Customer ServiceCoveragePricePunctuality & SpeedOnline & AppRefunds & PayoutsMaintenanceStaffBillingRates

    Reviewed Dec. 30, 2020

    I am only partially through my treatment but have been impressed so far with the changes. After doing loads and loads of research between different aligner companies, I went with Byte. The advisor assigned to me was available and quick to answer any questions I had regarding payments, pricing, timing, insurance, etc. This is what ultimately sold me on Byte versus the others.

    SDC offered in-house 3D imaging which was a HUGE selling feature for me, but after seeing the 3D model and then seeing the model that Byte created (from my sent-in mouth molds), they looked literally identical. You can rotate and flip the model of your mouth and see the progression from week 1 through the end of your custom treatment time. This was the case with both SDC and Byte. Pretty cool to see the progression. The projected treatment length was the same with both SDC and Byte, even though Byte does offer the 'Hyper Byte' vibrating mouthpiece that is supposed to help speed up treatment and help seat aligners properly. SDC doesn't have that but does provide these little rubber gummies that you chew on to seat the aligners.

    Their aligners feel solid and I haven't had issues with breaking or loss. Most people don't even notice I am wearing them and they are slightly textured but not like SMD. The protector case feels a little cheap and won't latch well, but I imagine that's the case with all companies' cases (see what I did there). It's a little tough to get the aligners to fit right while also being able to close the case. It's no bother, just a comment. The BrightByte that comes with the aligners is awesome. It's a hydrogen peroxide cleaner and breath freshener you put inside the aligners before placing them on your teeth. I have noticed the whitening results and it is ultra convenient compared to other methods with gels and lights.

    The aligners all come at once and are labeled by the week so you know what is what. The packaging for Byte is cool, modern, and fun. It was an enjoyable experience to interact and open the box when it came in the mail. Instructions and paperwork all come with this package and I found that to be a little lacking. The paperwork did inform me of what I was supposed to do, what to use, etc. But there was nothing sent to me that described what I was about to experience (How to know when to switch aligners? Why is my new normal mouth feel similar to being punched in the face? How long will this pain last? Am I supposed to have hella trouble sleeping? How long should I wait to eat after removing aligners because chewing right after is super painful?).

    So I had lots of questions that I feel like could have been answered with some more literature on what I should expect in the pain and convenience realms. I can't say with certainty what SDC offers in this area since I cancelled before they sent the aligners out to me, but I did see the box and contents when I visited their local brick-and-mortar. However, SDC over communicated every single little thing and I really appreciated that as a potential customer. Byte was lacking here.

    During the pre-purchase research phase, Byte was not pushy and was super helpful in checking insurance for me. They wanted me to make an informed decision but obviously wanted my business. SDC was very pushy and even though I wasn't sure if I wanted to use them, I was already signed up for their financing to pay for the aligners and had a credit card deposit on file on my way out the door of their local shop. Byte was not pushy and I didn't pay for anything until I was 100% comfortable with everything.

    My SDC plan was overseen by an orthodontist. By law in my state, that is required for teledentistry treatment. Some people have said that SDC doesn't have orthodontists oversee treatment, but I was privy to the prescribing ortho who looked at my scans and treatment plan. Not sure why other people were saying that. My Byte treatment was also overseen by an orthodontist, so I felt good about that. SDC told me that I'd have access to an orthodontist anytime I wanted via a chat portal through their website.

    Byte said that I could email my advisor and they would then connect me with an orthodontist, but not sure how quickly this would happen. My orthodontist who prescribed me the aligners would check in with my about 12-14 weeks into my treatment through Byte, but SDC said that I'd be checking in around 9-12 weeks. Not a HUGE deal, but it would be nice to check in a little sooner to make sure my teeth and bite are headed in the right direction.

    Byte is still invested in me even though I've paid and am currently going through treatment. Insurance has been sent a claim and I am working with Byte to make sure that it gets resolved and I can get reimbursed. I love that they still care and are quick with responding as insurance claims are stressful and the process can take a while. I bought several SDC items to go along with my Byte aligners. They have electric toothbrushes, lip balm, cleaning tablets, UV cleaners and water picks. I would have purchased Byte products if they had them, but maybe one day they will come.

    Overall, I am very pleased with my experience with Byte. There are a few areas they could improve on to get that fifth star, but have a really strong following of committed apostles and customers. I will be one of those people who would recommend them for sure, pending my smile comes out the way it was modeled. My smile so far is looking great and my teeth are getting whiter at the same time.

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    Customer ServiceStaff

    Reviewed Dec. 30, 2020

    I have nothing but good things to rave about when it comes to Byte. Customer service is excellent and the product truly works. Very happy, and I’m smiling when I say that! Thank you Byte, you have brought back my confidence.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 30, 2020

    Customer service is incredible! Unfortunately some of my teeth did not shift into place- but due to the care and attention I feel cared for and they are working to ensure my teeth will end like guaranteed! I would recommend Byte to others And have- since my overall experience has been great!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 29, 2020

    I believe when finished, my teeth will be as desired, but due to the first set all splitting, the process is taking way longer than the original 3 months (more like 9 mns). Customer support is good when you get the same rep, they are knowledgeable, but too often different reps answer emails and it can take awhile to get an answer. All in all I expect to be satisfied.

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    Customer ServiceStaff

    Reviewed Dec. 29, 2020

    My experience has been great, the customer service has been bar none and the product is very high quality. Had shipping issues when we started but my dedicated rep was great getting my package redelivered. I would highly recommend Byte to anyone and everyone.

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    Verified purchase
    Price

    Reviewed Dec. 29, 2020

    I was skeptical at first but after a couple of months, I realized this really works and it’s affordable. I would definitely recommend it. You don’t even have to go anywhere. They send everything to you. And you get SNOW to whiten your new smile. The only con I would say is that they don’t tell you upfront about the cost of retainers so make sure you ask before purchasing.

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    Staff

    Reviewed Dec. 29, 2020

    These aligners have corrected my teeth within 2 months and I haven’t even completed the treatment yet! My teeth got straighter faster than my brother’s with his braces. I would definitely recommend the use of these fantastic aligners!! And they include BrightByte which is totally awesome because my teeth are getting whiter while they are getting straighter. I really can’t stress enough how satisfied I am with Byte!

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    Customer ServiceStaff

    Reviewed Dec. 29, 2020

    Byte has been fantastic in every way. Moving teeth and customer service is how they excel! Any problem I had was met with the nicest people giving answers and getting me every step closer to my new smile. I love it!!!! :)

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    TechPricePunctuality & SpeedStaff

    Reviewed Dec. 29, 2020

    I really have appreciated so far how quick and easy Byte's process was to get started. They're very communicative and it didn't take too long from when I ordered my aligners to when I received them. I am currently on week 5/17, and things seem to be going well! I've had no major pain (which I was completely prepared for, but obviously everyone is different and your experience may differ from mine), and each new set fits as they should be expected to. If when I get to the end of my treatment plan, and everything has moved and completed as expected, this will end up being something I was happy to do!

    I've wanted to get invisible aligners for several years now, but was either scared into not doing the at home kind out of risk I could really mess my teeth up and then it would be totally my fault, or the cost of the name brand, dentist recommended kind was too cost prohibitive. My byte treatment plan came out to what I would have hoped I would have spent for the dentist recommended brand. My teeth misalignment is very minor compared to others, and it was hard to swallow the $6000 I was quoted for that brand, compared to the $2300 I've spent on my byte plan! The best part for me, and what also really made me lean into choosing byte over the other at home brands, is their Byte for Life guarantee. The fact they acknowledge that teeth can still shift after treatment, and that they're seemingly 100% on board with helping to resolve any issues without extra cost to the customer is very comforting!

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    Punctuality & SpeedEase of Use

    Reviewed Dec. 29, 2020

    Incredibly easy to use and on my timeline. All done from online so no hassle of planning appointments etc. The weeks are flying by and my teeth are already straightening out nicely. Highly recommend and have already told several friends that are trying it.

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    Staff

    Reviewed Dec. 29, 2020

    My teeth have already moved in closer and straighter! I see a difference only after 3 weeks. There isn’t much pain and the Hyperbyte helps a lot with any discomfort. The Aligners fit my teeth perfectly and I haven’t had to file anywhere.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 29, 2020

    I am currently halfway through my byte aligners. The process thus far has been quick and easy. Not only were the reps on the phone super helpful when deciding which aligners to choose from, but they have continued to answer all my questions and concerns.

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    Customer Service

    Reviewed Dec. 29, 2020

    Byte has catered to exactly what I needed. It was a simple process and the service was applaudable. Customer service was great! Doctors reviewed my impressions and got me the most awaited aligners. Highly recommend! The entire process from impressions to aligners took 4 weeks.

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    Customer ServicePriceStaffRates

    Reviewed Dec. 28, 2020

    The price is expensive but they are aligners after all, and for all you get and the amazing customer service, I'd say you're getting a terrific deal. The aligners aren't that uncomfortable at all, and I can already see a difference and I'm only 5-6 weeks in. I'm so pleased and excited for the results! The BrightByte works wonders too!

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    PriceStaff

    Reviewed Dec. 28, 2020

    We have been so happy with the Byte product. My son's teeth look amazing so far for a fraction of the cost of traditional braces. My only critique is that no one reached out after we received the aligners. We are now on what we thought was the final week and just realized he has several more weeks to go and more aligners to come still. Which I assume means he will keep the set he is using now in until the new ones come. Other than that I have loved everything about the byte process!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 28, 2020

    The Byte team has been amazing at responding so quick for any questions I have! They are so helpful and have made the process of getting my smile how I want it so easy. I cannot wait for my byte aligners to come in and thank the byte team so much!

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    Staff

    Reviewed Dec. 28, 2020

    I have had an amazing experience during my Byte treatment. I am amazing every time I look in the mirror at the progress that my teeth are making, and I am so pleased with the support that Byte is offers for me. Thank you!

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    Customer ServiceStaff

    Reviewed Dec. 28, 2020

    My Byte experience has been excellent from start to where I am currently. The customer service has been exceptional and I am very happy with the aligners and the progress so far. I look forward to seeing the final result!

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    Staff

    Reviewed Dec. 28, 2020

    Byte has given me the confidence to smile again. I had always been conscious of my teeth, but this time I took control and now I’m the happiest I’ve ever been. The process is smooth, and if you have any concerns the team is there to help you out. I recommend to anyone who’s trying to get a perfect smile.

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    Customer ServicePricePunctuality & SpeedEase of Use

    Reviewed Dec. 28, 2020

    I chose to use the at night aligners for convenience and the aligners are easy to use with very little discomfort. Customer service is quick with their responses and explain everything in a way that makes sense. So far everything about Byte has been easy and worth the cost.

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    Punctuality & SpeedStaff

    Reviewed Dec. 27, 2020

    Byte is awesome. My favorite aligner company so far. I have been using byte for 8 weeks and I have already notice how my gap is almost completely closed! The hyperbyte device really take out discomfort and speed up the process! Amazing company. A+

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    CoveragePriceStaffBillingHonesty & Transparency

    Reviewed Dec. 27, 2020

    I was honestly super skeptical about trying Byte, because it wasn’t something my personal dentist had initially recommended. However, I needed something reputable and AFFORDABLE. I’d seen byte offers in my FabFitFun boxes several times and decided to read some reviews and eventually reach out! I’m so glad that I did!

    From the beginning to now, about 1/3 of the way through my treatment, it’s been so easy! Everyone has been helpful, and I can afford to see the progress in the mirror. A payment option that my husband and I appreciate is Affirm, because we’ve already used it for so much else before. Learning that I could use it to cover the gaps in dental insurance made choosing Byte a no brainer!

    A friendly coordinating team and care team, amazing benefits, one-of-a-kind add-ons like the HyperByte and BrightByte, and an affordable monthly plan? YES PLEASE. Not to mention having the aligners has forced me to develop those perfect habits that my dentist regularly lectures me about- like flossing twice a day???? It’s much easier now!

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    Customer ServiceStaff

    Reviewed Dec. 27, 2020

    My aligners are working great for my top teeth, but my bottom teeth were stubborn and needed more time with each aligner. I reached out to customer service about my results and they have been very helpful and communicative in ensuring I get the results I want. I have regressed a few weeks with my bottoms aligners and am now wearing each for longer and using the hyper byte for longer per their suggestions. I am hopeful I will get the results I am looking for.

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    Reviewed Dec. 27, 2020

    I am about 3/4 of the way through the process and I can definitely see some significant difference... The worst part of my teeth was in the front lower area. I am on week 12 and am in need of an aligner adjustment. I contacted them, sent them some pictures and voila they started working on some new adjusted last week aligners for me right away.

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    Customer ServiceStaff

    Reviewed Dec. 27, 2020

    I had received a damaged bottle of BrightByte and also wanted to know why I didn't receive my SNOW teeth whitening kit. The person I talked to on the phone helped me through everything step by step and I was very satisfied.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 26, 2020

    The customer service is phenomenal. If you have any questions or concerns they are quick to respond. The product is awesome and great quality. It convenient. Especially with having 2 children. I don't have to make trips to the orthodontist which is nice.

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    Punctuality & SpeedEase of Use

    Reviewed Dec. 26, 2020

    Currently on week 2. It's really easy to use. Pop them in at night, sleep for 8 hours, pop them out and away you go. I like that you get a digital representation of how your smile will look as the weeks go on. Customer support is lovely. If you're in Europe reading this, wait until their EU HQ is up and running. US shipping times are fine. International shipping times via forwarders are a bit hit and miss.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 26, 2020

    Byte has great customer service and promptly resolve any issues that may arise. My aligners got lost in the mail and Byte, without hesitation, sent me new retainers at no additional cost. Staff was very friendly and understanding of my situation and resolved the issue...

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 26, 2020

    I was moving in to week 7 and broke my aligners!!!! I also have a filling on my front tooth that broke as well!!! Right before Christmas Eve! I was devastated worried that I would have to wait until after Christmas to find a solution! I was able to get in touch with customer service fast and they were so helpful! They ended up moving me into step 8 and having me send some pics but I was freaking out!!! They saved the day for sure!!!!

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    Punctuality & Speed

    Reviewed Dec. 25, 2020

    I had a huge gap between my middle front teeth. I thought it’ll take forever to see some results but my gap is nearly half way closed already! And I’m only on week 5! I’m so happy with the results!

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 25, 2020

    I can’t believe only take 2 weeks I get everything, also the good customer service, anytime I call them, don’t need wait. The whole thing only take 3 weeks. Only thing I think can do better, is should have a little note can put time on.

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    Customer Service

    Reviewed Dec. 24, 2020

    I’m only on week 4 of my aligners, but I’m already seeing such a difference with my smile! But what really stands out is the customer service and how incredible it is. If you’re not sure what company to get aligners from, I recommend Byte over any of the other competitors.

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    Reviewed Dec. 24, 2020

    So far I have been very impressed by the Byte aligners. After wearing them for the 1st two days of the very start of the treatment I hardly notice that I have the aligners in. I am going to recommend them to my brother.

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    Reviewed Dec. 24, 2020

    I have never experienced such an easy way to move my teeth and get such easy results. I recommended this to a couple of friends who are thinking about getting their teeth done. I was very excited to see my aligners get here and am so happy to get my other half.

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    Staff

    Reviewed Dec. 24, 2020

    My Byte advisor was available to chat with me whenever I needed. My situation is a bit different as I have an implant that cannot be moved and we went back and forth a few times to make sure that the outcome of my treatment would be the best possible. I’m halfway through treatment and so far everything is going well!

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    PricePunctuality & SpeedRates

    Reviewed Dec. 24, 2020

    I am currently on week 2 of my Byte and so far it's going well for me. I am excited and can't wait till I reach the end of my treatment. The only thing is that this entire treatment is pricey but compared to others I feel like this is the lowest in price.

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    Customer ServiceCoveragePriceStaffBilling

    Reviewed Dec. 24, 2020

    Byte far exceeded my expectations. The customer service is unparalleled. From the beginning through now (currently about a quarter way through) the service has been exceptional. I had someone walk me through step my step during the molding process, insurance claims? Payment, and even after receiving the set of aligners. The package includes step by step guides that are extremely helpful. I am already seeing a difference in my teeth. So glad I chose Byte over other companies that are far more expensive!

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    Customer Service

    Reviewed Dec. 24, 2020

    I'm halfway through my Byte At-Night program, and the results are looking good. And just as encouraging is the great customer service that the byte team provides. I even had to get a replacement HyperByte, which was a hassle-free process. I'm looking forward to completing the rest of my program!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 24, 2020

    I love all the support and quality products I have received through Byte Club! I have been using these aligners for about 6 weeks and already am seeing great results! Customer services is always prompt and courteous. Thank you Byte team members!

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    Punctuality & Speed

    Reviewed Dec. 24, 2020

    My aligners have been very comfortable, perfect fit. BYTE has consistently informed me of what to expect and promptly answered all my questions. This is my first experience with aligners, but I purchased some from another company for my daughter prior, I wish I would have known about BYTE. Great experience!

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    Punctuality & Speed

    Reviewed Dec. 24, 2020

    I’m currently on week 11/14 and my teeth have shown such an improvement! My husband is constantly telling me how perfect my teeth look. I highly recommend byte to anyone looking for a smile makeover as that is exactly what you will get! Love my smile and I cannot wait to see the end result!

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    Punctuality & Speed

    Reviewed Dec. 24, 2020

    I’m only on week 4 of my packet and it works. My teeth are aligning correctly and I’m finally getting the smile I’ve been wanting! I cannot wait to be done with this and see the finished product. These aligners work.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 24, 2020

    Love Love Love!! Product is not only great in helping getting the results but so is the time in receiving packages. They also make it extremely easy to send out the packages but having it ready to send it off that all you have to do is go drop off. Also they have easy accessible helpful customer service that are quick with response who also email or call to follow up on how the process is going. Would highly recommend!!!

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    Rates

    Reviewed Dec. 23, 2020

    So far so good, I’ve seen some noticeable differences in my teeth with the treatment. I also like how organized it is. The steps with each individual aligners is an interesting experience. I finished up my bottom ones and it looks great!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 23, 2020

    I have struggled with my teeth forever and this has gave me my confidence back!!! Customer service is amazing and the products works wonders. I am so thankful I chose byte. Barely any discomfort and works so fast! My smile is almost where I want it to be only 5 more weeks to go just in time for my vacation.

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    Customer ServiceStaff

    Reviewed Dec. 23, 2020

    My experience has been absolutely amazing and effortless. Great company! Fantastic customer service! Even better, you get a customized journey to straighten your teeth while getting a brighter and whiter beautiful smile! I received my aligners and personalized plan and after wearing my first set of aligners the first night I could tell the next morning they were working because I could feel my teeth already felt different!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 23, 2020

    I am very happy with my Byte experience so far. I see progress every day & I am so excited! The customer service is excellent. They respond quickly and are very nice to work with. I would highly recommend Byte to my friends! As a matter of fact, my husband just started his own program!

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    Customer ServicePrice

    Reviewed Dec. 23, 2020

    With Byte I appreciated the low cost of a program to straighten my teeth, which I have always been self conscious about. I love the fact that I could do everything from the comfort of my own home without a dentist visit. The instructions for my program were very clear and the customer service response time to any questions I had in the process was superb!

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    Customer ServiceBilling

    Reviewed Dec. 23, 2020

    Byte has been the best decision I’ve made to get my smile fixed. I haven’t had not one single problem with my treatment. Customer service has been the best answering all my questions about payments and when I’ll be receiving my final sets. My smile has changed drastically and I’m six weeks away from finishing my treatment. Will be starting 2021 with a new smile!!! Thanks byte!!

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    Price

    Reviewed Dec. 23, 2020

    Grateful for the opportunity to use this treatment plan! I didn’t think I would be a match but I was and now I can smile without feeling insecure and I’m not even done with my treatment yet! It’s a short treatment and it’s cheaper than regular treatments like Invisalign! Highly recommend!

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    Staff

    Reviewed Dec. 22, 2020

    Just started my Byte journey, and love the customer experiences so far. Each step has been clear and easy, and their team has always been there to answer any questions that I have. I look forward to seeing how the rest of my treatment goes!

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    Customer ServicePriceMaintenanceStaff

    Reviewed Dec. 22, 2020

    I thought my Hyperbyte was broken because it stopped working and didn’t seem to hold a charge. I contacted customer service and the rep gave me step by step instructions to reset the device. And now it works great again! Super grateful.

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    Punctuality & Speed

    Reviewed Dec. 22, 2020

    Get started was super easy and Byte team was extremely personable which I liked! The process was really a breeze! With some quick pictures uploaded and my impressions which was sent all Via mail a board certified orthodontist was able to my aligners ready in no time!

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 22, 2020

    Very impressed with Byte’s customer service team. They are fast to respond and handle questions. In week 11 I was having an issue with the top tracker. They sent a new impression kit right away so that I could new new aligners. Thank you Byte team!

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    Punctuality & Speed

    Reviewed Dec. 21, 2020

    I was worried about how uncomfortable the retainers would be and how they would work into my schedule: I am so glad I did this now! I’m 12 weeks into my treatment and I forget I’m wearing them. Great product!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 21, 2020

    I got as far as getting the impression kit and sending it in. After that I didn't receive any responses from anyone. Some sort of confirmation about receiving my impression kit or just something small would have been appreciated. Instead I'm kinda just left wondering what happened? Did they get it? Did they not? Am I a qualified candidate for a treatment plan or no? Nothing.

    The representative actually texted me multiple times before I got the impression kit and sent it in, making sure I did it and sent it in and scheduled a pick up for me and everything. And I was actually not even going to do it and reconsider using Byte, but the rep persuaded me to do it and send it in. So I did the mold kit, sent it to them. Now I haven't heard a word from anyone for the past week and some days. It's pretty frustrating, but I guess if this is how bad it is right now, imagine how bad it'll be when I actually need them to respond in the middle of my treatment plan. No thank you, not for me.

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    Byte
    Response from Byte

    Hi Kiran! We'd love to look into where communication fell. Send us a DM- we'll get this addressed right away!

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    Customer ServiceStaff

    Reviewed Dec. 21, 2020

    When I first purchased my impression kit I was reached out to by customer support. It wasn't a bot, It was a person! They texted me letting me know it should come soon. They followed up telling me to turn it in soon to receive the snow ❄ kit! I had difficulty doing my top impressions but they were there to help in real time. It was a really nice entrance into the Byte family!

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    Customer ServicePriceStaff

    Reviewed Dec. 21, 2020

    I have always been incredibly insecure about my smile but now, with Byte, I don’t have to anymore. My advisor was amazing and it was such an easy process. I also love how affordable it is. Such a good company and amazing customer service!!

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    Customer Service

    Reviewed Dec. 20, 2020

    I am so happy I decided to go with Byte for corrective aligners. Their process is so simple and the customer service is exceptional. They are always available and check in frequently. I am still going through my treatment but very happy so far with Byte.

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    Customer ServicePricePunctuality & Speed

    Reviewed Dec. 20, 2020

    When I was a young teen, I wore braces; naturally, I never wore my retainer and as the years passed my teeth spaced out. I’ve always felt like I had such a “kiddie” smile and wanted to get my teeth straight, and feel like a confident adult. I’m almost five weeks in to my Byte treatment and it is exceeding my expectations. So far, customer service has been quick to respond to me whenever I have questions, and my teeth are already making such great progress! For the cost and convenience, I would highly recommend Byte to anyone seeking orthodontic treatment to correct their smile.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 20, 2020

    I received my order very quickly and have enjoyed using my kit! I had 1 issue with my order but customer service took care of it and were very helpful and friendly. I have recommended Byte to my friends and family!

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    Staff

    Reviewed Dec. 19, 2020

    I thought the process for taking the impressions was really easy and much better than getting it done at the orthodontist! Much more comfortable and simple to do which was surprising but really helpful and reassuring. I like the Hyperbyte as well because it helps make the aligners more comfortable at night and makes me feel like I’m really making progress.

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    Reviewed Dec. 18, 2020

    I appreciate the process and clear instructions byte offers as they prepare you to get the aligners and then make the molds. I wish I could also have a model of what my smile will look like after but I love how I can see the model of my teeth as time progresses.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 18, 2020

    I have been a patient of BYTE for 2 months. I can see some minor changes in my teeth and they are going in the right direction. My aligners didn’t fit correctly so they asked me to redo my molds. I’m currently in my old aligners waiting for my new aligners to arrive. The customer service has been great. I’ve been working with Tyler and he is very responsive and concerned about my journey. I can’t wait for part 2 of my review when my teeth are straight. I believe you can’t go wrong choosing BYTE, they care. Thanks. JL

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 18, 2020

    So far my journey with BYTE has been wonderful. Not to mention the customer service has been amazing and always so quick to respond! I am loving how straight my teeth are becoming and how it’s not painful when I change my aligners.

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    Punctuality & Speed

    Reviewed Dec. 18, 2020

    I have just put in my 5th week and it is going GREAT!! I can already see improvement in the straightening but what I can't believe is how much whiter my teeth are and healthier my gums are! I can't wait to see the final result!

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    Reviewed Dec. 18, 2020

    I was pleased up until this point. I have been wearing same top aligners for 4 weeks now. And after my recent check in, I am now being told I need new impressions made as my aligners don't appear to fit properly. I feel like I'm back to square one.

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    Customer Service

    Reviewed Dec. 18, 2020

    Only in my first set of aligners but so far it’s been a great experience. Customer service has been really great in making sure it’s been a smooth experience. I love the 3D model online that shows how my teeth should look after each week. I’m excited to see how it goes!

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    Customer ServiceStaff

    Reviewed Dec. 18, 2020

    I have loved my experience with Byte so far! I feel little pain and they are easy to get in and out! The customer service is amazing from the beginning. The process has been fun ans easy and I can already see results! Would for sure recommend!

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    Punctuality & SpeedStaff

    Reviewed Dec. 18, 2020

    Byte has been pretty great! They help you every step of the way and answer any questions that I had. There is a little slight discomfort when wearing my aligners and takes some getting used to but other than that has been great! Can’t wait to see my results.

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    Punctuality & SpeedStaff

    Reviewed Dec. 18, 2020

    I love Byte! I was assigned a personal byte advisor to answer all my questions and everything came to me so fast. I also love how the treatment is so fast and very convenient. I’ve been seeing differences now and I’m only on my 4th week. Can’t wait to see my results!

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    Customer ServiceCoverageStaff

    Reviewed Dec. 17, 2020

    I received excellent customer service and assistance in replacing my lost trays. My specialist also assisted with helping when I expressed my concerns about my HyperByte machine being warped and damaged. It will be replaced. I am happy with both the service and the products that I have invested into.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 17, 2020

    Customer service is great. I always get quick responses and I felt very supported and guided with my treatment. The steps are simple and if the treatment isn’t going as planned the Byte Support team will get you right back on track so I don’t have to worry!

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    PriceBilling

    Reviewed Dec. 17, 2020

    Byte has provided incredible support at every step of this process and now that I'm near the end of my treatment I can say with 100% confidence it was the right choice. Invisalign would have been more than TWICE the cost for similar results and without the included teeth whitening, which has made such a difference in the overall look of my smile! Their payment plan is so inclusive and I can use my HSA, which saves me even more. I am much more confident in my smile thanks to Byte and the process has been so seamless!

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    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Dec. 17, 2020

    I was hesitant to use on-line dentistry/aligners. It took me about 8 months to decide to do it, and all I can say is I am sorry I waited. I researched a few companies and Byte had the best reviews. I can honestly say, they have been excellent. Customer service, responding to emails is very quick. I am 3/4 through my treatment and I am seeing results. I highly recommend Byte!

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    Reviewed Dec. 17, 2020

    I had two wisdom teeth pulled about 25 years ago and since that my teeth had slowly shifted and I developed some significant spacing between teeth on one side of my mouth. Not only did I have gaps but my teeth were “unbalanced.” I would not even smile with my teeth showing in photos any longer. I am 2/3 of the way into my treatment and I am so pleased. The gap between my front teeth is gone. I can also tell my teeth are whiter which I attribute to the BrightByte solution provided with my aligners. I am very satisfied. I have several of my friends and coworkers asking me about my aligners and they are wanting to join the club. I definitely recommend Byte.

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    Customer Service

    Reviewed Dec. 16, 2020

    I am about a month away from completing Byte. The customer service has been great, the instructions were easy and I have seen results. I worry a little that by the end of my treatment I may be shy of my desired result but this got me so far of the way there already!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 16, 2020

    My husband started before me and I was amazed on how fast it was, now it’s my turn and I’m loving it! One week on the go and I can see the difference starting to appear! Plus awesome customer service! They are there for you through the whole treatment! Thank you Byte!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 16, 2020

    Waiting on some refinement aligners, but that process has gone smoothly so far. I have not ordered my final retainers but the results from what I've seen have been great. Easy to contact support and replies are friendly and prompt. Happy customer.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 16, 2020

    I’m a month in to using Byte at Night aligners. I’m starting to notice a difference. Customer service has been quick and friendly each time I’ve had a question. The entire process has been quicker than I expected. There were some things I needed to research on my own that would’ve been helpful to know up front. Taking aligners out the first couple weeks was more challenging than it was made out to be in the videos. Overall, I’m glad I went with Byte over others.

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    Reviewed Dec. 16, 2020

    They work great. After a while you don’t even really notice you’re wearing them. My teeth are already starting to shift and you can see the teeth are starting to straighten out. I’ve been wearing them for about 6 weeks now.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 16, 2020

    I have just started my aligners!! The process has been super easy and convenient! The staff are easy to get in touch with and prompt to answer via text and email. I am on day 2 and can already feel a difference.

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    Staff

    Reviewed Dec. 16, 2020

    I have recommended Byte to many people already and told them about their wonderful service, I do have a code to share with someone if I would like to and I thought that was helpful since lots of people love when companies work with people. Thank you.

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    Punctuality & SpeedStaff

    Reviewed Dec. 16, 2020

    At first I was scared, I didn't know what to expect. The packaging was amazing, the instructions are easy, the product fits flawlessly. The only concern is when I take them out to eat, it hurts. So I know it's working. I can't wait to finally smile. Thank you.

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    Reviewed Dec. 16, 2020

    Byte saved my confidence! The process was so seamless and easy. Coming from someone who has struggled with self confidence my entire life because of my teeth I can confidently say that I’ve never felt better about my smile than I do today!

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    Staff

    Reviewed Dec. 16, 2020

    Since I first asked for my impression kit it arrived in a timely manner. The rep right away got a hold of me and was very helpful with the process. They even shipped a new impression kit. When the trays were too big they sent me smaller trays. So far I am very satisfied with Byte.

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    Customer Service

    Reviewed Dec. 16, 2020

    Since the day I pulled the trigger and ordered my Byte impression kit I knew how satisfied I would be in my investment. The customer service is unparalleled and the system start to finish is so easy! I would recommend Byte to anyone looking to improve their smile.???

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    Punctuality & Speed

    Reviewed Dec. 15, 2020

    If you want something that doesn’t really change your physical daily lives Byte is for you. I can still smile like I used to and know that every day that it’s going to improve more and more. The fact that it is a short process compared to other products is truly a blessing. Can’t wait to see the end result.

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    Reviewed Dec. 15, 2020

    I have finished my Byte treatment last month. And I asked for an adjustment. The time it took for the aligners to come took a while but overall, my teeth are pretty straight thus far. I’m excited to see the final finish product in the next couple of weeks.

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    Customer ServiceStaff

    Reviewed Dec. 15, 2020

    I've dealt with several people now at Byte and would you believe that EVERY SINGLE person has been helpful, professional, friendly, patient and kind??? Every. Single. One. I'm blown away by their customer service. I could not recommend this company more!

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    PriceStaffRates

    Reviewed Dec. 15, 2020

    My Byte experience has been great from the results I am already noticing to the customer care! I would totally recommend byte to anyone looked to perfect their smile! One thing thing makes Byte even better is the affordable pricing!

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    Punctuality & SpeedStaff

    Reviewed Dec. 15, 2020

    Byte has been great to work with! My advisor was amazing and never left me with questions. The shipping was fast and the process has been overall a success. I am already starting to see results and can’t wait for my program to be completed!

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    Staff

    Reviewed Dec. 15, 2020

    The Byte team has been extremely helpful on my journey to a straight, white smile. Any questions or concerns were addressed with politeness and efficiency. I am only 2 weeks in, but I can feel the aligners doing their job! Furthermore, the process is easy and convenient. I look forward to the end result!!!

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    Customer ServiceStaff

    Reviewed Dec. 15, 2020

    I love the fact that every that every time I have called Byte I have received excellent customer service??.. I have never had to call back for same issue. Always first call resolution and I'm happy I decided to take this journey with byte.

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    PriceMaintenance

    Reviewed Dec. 15, 2020

    I have always needed braces but as a 29 year old woman did not want the metal ones, and wanted to use something that would be discreet but effective. I was referred to Byte by a friend and ordered the night time treatment plan to avoid popping them in and out all day to eat. I was worried they would be painful, but they felt flush to my teeth and comfortable from the first tray! After a few weeks I noticed my teeth moving, and my two front teeth which had always slightly jutted out were the first thing fixed. Upon completing my 16 week treatment I noticed one of my bottom teeth still needed to move slightly, and I reached out to customer support who sent me new aligners to fix the problem at no charge! Overall very happy with my experience thus far!

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    Punctuality & SpeedStaff

    Reviewed Dec. 15, 2020

    I am almost done with my treatment. I can not believe how amazing this experience has been. I have a few more weeks and I am already so happy with my results so far! Anytime I have had a question, I have received support very fast.

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    Reviewed Dec. 15, 2020

    My smile is looking much better, though not perfect yet. I feel like there are somethings that could be better but overall, happy with it. My gaps have not closed completely yet, but it is def getting there I can already see.

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    Staff

    Reviewed Dec. 15, 2020

    So far I am satisfied with my Byte smile. I have received exceptional care from the byte team and my byte advisor. They have answered all my questions with accuracy and efficiency. I would recommend the byte experience to anyone looking for a better smile.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 15, 2020

    My personal Byte advisor has been wonderful in guiding me through the initial process. Ellis was very helpful and responded quickly to all my questions. I was given all the information I needed and did not feel pressured to purchase. The excellent customer service I received ultimately led me to decide to purchase the Byte aligner system. I am excited to start my treatment!

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    Customer ServiceStaff

    Reviewed Dec. 15, 2020

    Byte goes above and beyond to get your smile right on track. You can consult with them, via email, all through your treatment. The response time is GREAT! They are patient and very helpful, and being that they have a 100% Guarantee on their product, they want you to get what you are expecting...a GREAT SMILE. Don't go anywhere else...

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    Reviewed Dec. 15, 2020

    I'm only a month into my aligner plan but I can already tell a HUGE difference! I never had braces in the past and because of that I feel my teeth slowly drifter further and further from the perfect "byte" but now with this I can already see years of negative growth already reversed. I highly recommend these aligners for anyone even remotely thinking about stepping up to the plate for the process, easy and effortless.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 15, 2020

    Byte has helped me through the entire process and they are always quick to respond if I ever need help with anything. They walked me through everything that would be happening and explained the process very thoroughly and they are way better than the rest of the aligner competitors.

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    PriceStaff

    Reviewed Dec. 14, 2020

    I was drawn to Byte because it was one of the most affordable options out there to get my teeth aligned and what a great decision that was. My experience has been amazing. Everything has been fairly seamless. There were a few weeks where I had slight pain but that did not last long. I'm currently on week 15 of my treatment plan and I can see a tremendous improvement. I just can't believe I didn't do this earlier.

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    Reviewed Dec. 14, 2020

    Everything about this experience is absolutely fantastically exciting lol. No cap, legit, legit the best. From start to finish someone is there to aid you if needed. You’ll be smiling at everyone in no time lmao. I’d recommend this to everyone over getting metal any day.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 14, 2020

    Easy and affordable without a necessity to leave the house. Can’t wait to see my new results. Instructions were clear and fun to follow. The customer service is very nice and cordial. They will help you with any question and comunícate on your favorite method.

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    Punctuality & SpeedStaff

    Reviewed Dec. 14, 2020

    Fast and easy setup, friendly staff and fast shipping. My teeth are moving fast and my smile is getting better every day. I like the HyperByte especially when starting a new tray for the week. My teeth have been sensitive but the HyperByte makes it a lot better.

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    Reviewed Dec. 14, 2020

    I was skeptical doing something this serious without meeting a dentist in person but I must say, I am glad I didn’t let fear get in my way of improving my smile! So easy and would do it again. Very pleasant experience.

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    Customer ServiceStaff

    Reviewed Dec. 14, 2020

    I'm going on week 3 and so far so good! They gave very thorough instructions on making the impressions and my aligners arrived and fit great. Customer service has been awesome. They have answered all my questions within a day and the HyperByte makes the Aligners so much more comfortable to wear.

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    Customer Service

    Reviewed Dec. 14, 2020

    I’m only 4 weeks in (out of 15) and I couldn’t ask for better customer service. I randomly think of hypotheticals involving whether I can or cannot wear aligners and it’s always answered within 24 hours whether they guarantee a time frame or not.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 13, 2020

    From the moment I first ordered my impressions kit from Byte, my experience has been nothing but great. Anytime I have had a question or concern, I would get a fairly quick response from customer service. They send you a step by step guide, which makes the whole process that much easier. So far, I have been enjoying my experience with Byte and would recommend them to anybody who is looking for both an affordable and professional experience.

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    Reviewed Dec. 13, 2020

    My experience with Byte has been really great and easy! From the start of the process to now I have been really happy with the level of service. I was nervous about the pain and the sacrifices I would need to make but after the first few day, it has been a really easy transition for me.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2020

    I’m having a good experience and I am happy with how everything is turning out! The customer service was good, I had representatives write to me consistently throughout the process to check in on my progress. The packaging is pleasing as well, and it is really effective, I can see my teeth straightening out.

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    Ease of Use

    Reviewed Dec. 13, 2020

    The Byte aligners are easy to use and comfortable. I have no trouble at all wearing them all day and all night. The instructions are clear, giving me confidence every step of the way. My aligners arrived well packaged and ready to use. I had my first aligner in in just a few minutes.

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    Customer ServicePricePunctuality & SpeedStaffValue

    Reviewed Dec. 13, 2020

    I received my impressions really quick. It was such an easy process and definitely worth the money. But even then it was very inexpensive. Genevieve and Jessica ** we’re super helpful and always responded when I had a question! When I was ready to pay they made it simple and easy. I cannot wait to receive my aligners and start the process. I am also ready to see the results. I also received the whitening kit, which I can’t wait to try out! If you're questioning it I would highly recommend you just do it! You won’t regret it!

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    Customer ServiceStaff

    Reviewed Dec. 12, 2020

    Decided to use quarantine as my excuse to straighten my teeth for the first time and I was not disappointed! Customer service was super responsive whenever I had questions or issues and even sent another impression kit when I felt my trays needed some tweaking. Would definitely recommend this company to friends and family!

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 12, 2020

    Byte has completely changed my life. The confidence I have in my smile is worth every cent of this product. I saw results in as early as three weeks. And I have about one month left. The trays are literally invisible, you almost forget that you are wearing them. Byte is amazing!

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    Customer ServiceStaffTransparency

    Reviewed Dec. 12, 2020

    Updated on 03/17/2021: My treatment plan was pushed back like 6 weeks because my teeth didn’t move as expected but that issue should have been caught when I started my continuation aligners. Not at the end. There was an air bubble even at the end of my first aligners which should have been caught because you guys asked for a photo. I think there could be a more meticulous approach.

    Original Review: I like how easy the process is to begin treatment. I also like how helpful the staff is, they seem to really know everything and reply in a timely manner. The whitening solution is amazing and my aligners fit really well, I have never had to file them.

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    Sales & MarketingPunctuality & SpeedStaffBilling

    Reviewed Dec. 12, 2020

    I started my relationship with Byte on October 22nd. Today is December 12th and I am wearing my third set of aligners. There are 15 of them in total. It may be too early to talk about the visible result, but so far everything is going according to the process described by Byte! I got a good discount on the Impression Kit! Over the next 5 days, I sent impressions and photos! Byte sent me a Snow At-Home Whitening Kit as a gift and I again got a $ 100 discount on my payment.

    It took less than 4 weeks to manufacture and deliver the finished aligners! I didn't have to contact Byte support yet because the process is going exactly as described on the site. It is very important to read the instructions carefully and follow them! It's not difficult at all! As for painful sensations, yes, there is some discomfort, especially when changing a set of aligners. I am using HyperByte and it helps! BrightByte works just as well! All items are perfectly packed and made from high quality materials! It's a pleasure to use them! Overall, I'm very happy so far and hope for an excellent result!

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    Staff

    Reviewed Dec. 12, 2020

    My Byte experience has been amazing! My smile has improved in only 6 weeks and I'm excited to see where it goes from here! I highly recommend that you check it out! I know you won't be disappointed with the results! BP

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    Reviewed Dec. 12, 2020

    I love Byte. My teeth are doing great. They’re such an awesome company. I’ve made sure to tell everyone I know about them! I’ve had two friends sign up also and they’re happy as well! I’m glad I found byte. I’ve always hated my teeth. Now I’m actually happy!

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    Punctuality & SpeedStaff

    Reviewed Dec. 12, 2020

    I'm slow but so far so good. I'm still on the program. It's my own fault I miss 10 hours some days but I always jump back in. I'm on Step 12 now. Three more steps to go. I would say your support team is great. I can text a question I have at any time which is amazing!

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    Customer Service

    Reviewed Dec. 12, 2020

    My process has been great so far. Even with a few setbacks, and misplacing one of my aligners, the Byte team has always been there with great customer service to get and keep Me on track to getting my perfect smile.

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    Reviewed Dec. 12, 2020

    I have always been self conscious about my smile. There were several issues with my teeth including a gap in the middle of my two front teeth. You would never see a pic of me smiling with my mouth open or my teeth showing, ever! Now you will! Thanks Byte????

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    CoveragePriceStaffRates

    Reviewed Dec. 12, 2020

    I definitely recommend this product. It really does as they claim. Staff members are great. Very professional. Every once in awhile they check up on you. To see how everything is going with your smile. I have only been using for ten weeks and I can already see a major difference in my smile. Compared to many different companies that charge so much Byte has affordable prices. Which for me was a big thing since I do not have insurance. The Aligners are also great quality. I grind my teeth a lot in my sleep but with these Aligners they have not cracked once. Again I would highly recommend. If you are a good candidate go for it. You won’t regret it.

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    Byte Company Information

    Company Name:
    Byte
    Address:
    3435 Ocean Park Blvd., #107-252
    City:
    Santa Monica
    State/Province:
    CA
    Postal Code:
    90405
    Website:
    www.byteme.com