
Byte Reviews
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About Byte
Byte makes clear plastic aligners to help customers straighten their teeth with no office visits. Certified dentists and orthodontists design treatment plans and monitor progress remotely. Byte offers financing options with 100% approval. You can order an impression kit risk-free; if you aren’t a good candidate, Byte refunds the price.
- Short treatment plans
- 100% approval for financing
- Lifetime guarantee
- Not everyone is a candidate
Byte Reviews
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- 4,888,580 reviews on ConsumerAffairs are verified.
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Reviewed Nov. 19, 2020
Great customer service, very thorough and kind. I received my Byte trays pretty soon after I ordered them, and haven’t had any difficulties when wearing them! I am concerned that I might have to get another set of trays at the end of my treatment, but that’s still over a month away so I’m not sure yet. Overall, I’m greatful for Byte!
Reviewed Nov. 19, 2020
Byte has been an amazing experience so far. I am about to start week 5 of my treatment and have already seen so many changes! I have even had others notice changes as well! I cannot wait to see the end results and know I will be extremely happy with it.
Reviewed Nov. 19, 2020
Aligners came in a timely fashion, fit perfectly and work FAST! Don’t wait to start your journey, the sooner the better! I haven’t had one set not fit perfectly. Doesn’t cause much discomfort, plus what’s better than only having to wear for 10 hours a day?!
Reviewed Nov. 19, 2020
So far so good, I have worn the aligners for 13 weeks and one of my teeth wasn't moving and I called them up and they got another impression of my teeth and sent out a new box of 12 week worth of aligner but it turned out that they were wrong. I wear a thicker aligner for nighttime use only, need to wear them for a minimum of 10 hours but the new set were thin and were for the whole day wearing. At least 22 hours of wearing. I called them up and told them that I paid more for the night set and sent them pictures show how much thicker my old set was compare to the new set.
They investigated what went wrong and agree the new set was wrong so at this point they are rushing the new set. They said it would take about 4-6 weeks but today after only 2 days another set came and it turned out to be yet another copy of the last bad set. They said the night set should still come in 4-6 weeks and are investigating why I got two bad sets of aligner. I did like the first set and it has made my teeth look better.
Reviewed Nov. 19, 2020
I absolutely love this company. They always check up on me to make sure that my aligners are fitted properly and comfortable, so far I’m seeing improvements but I’m not done yet and I can’t wait to see the after results.
Reviewed Nov. 19, 2020
For anyone who has a treatment time of over 15 weeks, Byte does not inform you that they only send up to 15 aligners at a time, nor do they reach out to you when it’s time to order the remaining ones. Byte should contact individuals knowing that shipping takes 4-6 weeks. It should not be up to the person to wonder why there are fewer aligners than promised. No one from the byte team has been in contact with me for 4 months. Throughout this process, I was made unaware that your company sends fewer aligners if they surpass 15 weeks. There should be updates throughout this treatment. 4-6 weeks means I will go 1-3 weeks without treatment for my teeth -- time that could've been put towards working on my teeth. When I receive the 4-weeks' worth of aligners, that will make my treatment one month longer than it should have been.
Hi Erica! We appreciate your feedback. Please know, it is never our intention to have you misinformed about our treatment for any reason. The reason for only sending partial treatment is to ensure that we can confirm your progress is tracking well- we wouldn't want to send additional aligners that aren't doing the job, and your safety will always be our number one priority. Our care team makes sure to reach out at least every 30 days, and we ask for progress photos via your account to make sure you are tracking well. We're always happy to chat more about your particular treatment, if you'd like to send us an email.
Reviewed Nov. 18, 2020
From the moment I started looking into Byte I just had a good feeling about this company. Everything was so easy to understand and straight to the point. I have already told my family and friends all about it! They deliver everything pretty quick too which was a pleasant surprise. Customer service is super engaging, so no need to stress about questions.
Reviewed Nov. 18, 2020
Items took an annoying amount of time to be shipped and there is no way to track the progress of when they will arrive. Customer service took long to reply as well. Also tried to refer a friend and never got my $200 Amazon gift card. Trying to reach out to Byte is annoying and timely.
Hi Zion! Thank you for reaching out. Have you reached out in regard to the referral program yet? You receive your card once your friend has purchased their aligners. For additional information on the requirements surrounding our referrals, send us an email! Happy to share those terms and conditions. Our care team always makes sure to respond within 24-48 business hours. Make sure to check your email to ensure you're getting our updates when tracking information becomes available! As the aligners are a custom made portion of your treatment, they do take 4-6 weeks to be made, quality checked, shipped, and delivered. Happy to assist further with any other questions you may have!
Reviewed Nov. 18, 2020
I am so thankful I found Byte and decided to give it a shot. The packaging, customer service, and timeline is outstanding. I am experiencing minimal pain and am already noticing change within weeks. The HyperByte is also a great tool I have been using daily. Thank you, Byte!!
Reviewed Nov. 18, 2020
Almost done with my second week! No complaints at all, whatsoever! Amazing customer service and product! Got my aligners in 3 weeks & shipping was free and quick! They also threw in free bright Byte and saved me some $$$!
Reviewed Nov. 18, 2020
I’ve had an amazing experience from start to finish. Friendly customer service. Anytime I’ve had questions they’ve responded in a timely manner. No I’m 4 weeks into treatment and I loving the results so far! I can’t wait to see the final results.
Reviewed Nov. 18, 2020
First set of aligners was not correcting teeth properly... Waited several months before another impression kit was delivered and a new set of aligners was sent. But, on the positive side, Byte support was very helpful and followed through with addressing my concerns.
Reviewed Nov. 18, 2020
My experience with Byte has been great! Very easy process. They are very good at keeping in touch with you & your progress. I'm getting ready to start my last set of aligners & can't wait till the finish. I really couldn't believe that this would work as well as it has. So happy with how they are looking right now. Makes me want to smile more often. I would definitely recommend using this product.
Reviewed Nov. 18, 2020
I'm in the middle of the treatment, and I can already see a huge improvement! Everyone who needs dental work should try it out. The customer service has honestly been one of the best I've ever experienced in any company out there.
Reviewed Nov. 18, 2020
I have felt insecure about my smile and my teeth for as long as I can remember. The treatment is working marvelously and I couldn't be happier! I recommend to everyone looking to gain a better smile and better looking teeth! Byte, the company, is a miracle to me.
Reviewed Nov. 18, 2020
I started Byte 14 weeks ago. I just found out today that I basically have to start all over. I am beyond frustrated. Byte's answer? "I'm sorry. I would be mad, too." The company was very communicative while I was still a prospective client. They texted me frequently to check in and answer questions. As soon as I paid for the product, the communication stopped. They literally never reached out to me again. Because they never checked in with me, my treatment plan wasn't "tracking" properly, but I had no way to know it. I kept wearing my aligners like I should and switching them weekly, but things just weren't moving.
I've called and emailed. It seems impossible to speak with the same person twice. There doesn't seem to be anyone specific handling my account. I never get to speak with an actual orthodontist who can answer my questions, it's all a go-between with byte reps. I've just gone through months of frustration and headache, wearing these things every single minute that I'm not eating or drinking, and I find that I basically need to start all over. If byte had kept up with me throughout the process and checked in on my progress, we could have course-corrected MUCH earlier and saved me months of wasted time and effort. Oh, but they did send me a free bottle of whitener (a $15 value!) so I guess that tells me what my time and frustration is worth to them.
Hi Meagan! When a patient's original impressions are received, we work hard to create a treatment plan that will address their particular concerns. We draw upon our clinical experience and training to select the movement strategies that we believe will work best for your needs. In some cases, we discover that certain teeth are more stubborn in their movement than we anticipated. Because of this, refinement aligners are a very common practice in any form of orthodontics, including traditional braces. We understand it may be a frustrating process, but rest assured, this is to provide you with the perfect results you're looking for. Please be on the lookout via email- we always check in every 30 days, and we ask that you let us know if something isn't fitting or moving to ensure we can get you on track as soon as we see a concern. Happy to chat more about your personal treatment via email!
Reviewed Nov. 18, 2020
I had braces twice in my teen years. I was still in my parents pockets, so I was irresponsible and didn’t wear my retainers... either time. Now as an responsible adult, I decided to give this teeth straightening one last shot. I did my research and Byte was the best and most cost effective company. Thus far I’m extremely happy with my experience!
The customer service is stellar!! I had 1000 questions regarding treatment time and insurance coverage before I clicked “check out” and Genevieve took time to politely answer all of my questions. She even continued our conversation via text when I had to get off the call because I was at work. She told me that processing to ship my aligners would be 4-6 weeks. I was happy to wait, but I received them today after just 2 weeks! If my results are half as great as my experience so far, I’ll be a happy camper!
Reviewed Nov. 17, 2020
So far so good! I’ve had nothing but great things to say thus far in my experience with Byte! I got my impression kit in September and got my plan emailed to me by the beginning of October! Before I signed up, I called customer service and was put through to my advisor. My advisor answered all my questions professionally and was able to not only make me feel very welcomed and comfortable, but I felt like I had all the info I needed! She was extremely knowledgeable and warm and friendly. I’m currently in week 6 of my plan and have already noticed a difference in not only the night itself, but my smile has become brighter! Sending a whitening solution is a massive plus in my book! Thank you Byte! I’ve been singing your praises everywhere I can since October!
Reviewed Nov. 17, 2020
I have had such an awesome and positive experience with the bright Byte whitening foam and the aligners in general. I have always been self conscious about my teeth but Byte is helping me be so much happier and more confident in my smile!
Reviewed Nov. 17, 2020
I am having a great experience with Byte. I am a little over half way through my treatment plan, about 10 weeks in, and I have had no issues. It is going so smoothly and I am loving the way that my smile is looking already. Also, the Byte support team has been great and has reached out to me a few times to check in on me to see if I have any questions or concerns, even though I have had none so far!
Reviewed Nov. 17, 2020
I have started the process with other brands of aligners, but after having customer service issues, I always gave up. The team at Byte was and continues to be extremely responsive and helpful with this process, and I am so glad I found this option. My smile has already improved significantly and I am excited about the end result.
Reviewed Nov. 17, 2020
I am loving the experience of straightening my teeth with Byte! It is something that I have always wanted to do. Byte made it easy, affordable and mostly painless! They’re whiter and straighter than they’ve been in 31 years! Thanks byte!
Reviewed Nov. 17, 2020
I had very good experience with the customer service. I like the way they go over your treatment plan. Sarah made sure I was comfortable with everything. Thank you for all the help. Can’t wait to start my new journey.
Reviewed Nov. 17, 2020
I am about half way through my experience. So far everything is going well and I am already seeing my smile changing. I have thought the experience has been really smooth and have been able to do things. This is a great experience.
Reviewed Nov. 17, 2020
My experience with Byte has been great! I love that I don’t have to go into an actual office to straighten my teeth. I’m almost halfway through my treatment and really recommend this company. They’ve been very helpful and answering any questions that I have.
Reviewed Nov. 17, 2020
Fantastic response by the customer service team. I had an aligner fit issue, the rep who helped me place my initial order was extremely responsive and helped resolve issue right away! Great team and service all around. Very pleased with my aligners thus far!
Reviewed Nov. 17, 2020
Seen several ads for a variety of teeth aligner brands and upon doing more research, I decided to give Byte a try! The customer service has truly been amazing so far & I cannot wait to have a new and improved smile!!
Reviewed Nov. 17, 2020
Byte has been easy to use and 10 trays into the process my teeth have definitely shown significant improvement. The bright Byte is an added plus and my teeth are significantly whiter than when I started Byte. I have recommended to other friends who are already using and showing similar results.
Reviewed Nov. 17, 2020
I don't have to put in near as much time or effort as I would with braces, and I'm still seeing great results!! And the customer service is amazing!! They are quick to answer any questions I may have!! And I feel far more comfortable and confident with my smile!
Reviewed Nov. 17, 2020
The company providers fabulous service with fast responses. You have the same staff member responding to your queries throughout throughout your treatment period. Responses are quick and informative. The products are high quality and I am super happy with my new smile. I couldn't think of one negative thing to say and I would definitely recommend their services.
Reviewed Nov. 16, 2020
I have been avoiding braces for over 20 years. I considered Invisalign 5 years ago and chickened out, convincing myself that I would never adjust to wearing them. I didn’t want the pain or the annoyance of compliance. Now that I have been wearing them for 4 weeks, I wish I had done this a very long time ago. It is so easy. No pain ever, no annoyance. I forget I am wearing them. I have the overnight, but would have no issues wearing them during the day. This is so easy. And I can feel my teeth moving because of my bite. I am always looking in the mirror, wondering if this is really possible for teeth to move this quickly. This is so easy I am laughing at myself for all the drama that led up to it. I could have had straight teeth decades ago. LOL.
Reviewed Nov. 16, 2020
Updated on 12/09/2020: In the beginning I wasn’t really feeling my aligners and I was actually questioning my choice. But now I’m on aligner #4 of 15 and I believe I have it mastered. Now I can remove my aligners without the tool. Removing my gel nails made it all possible.
Original Review: I knew that my teeth needed to be corrected and as I got older they shifted even more. And I didn’t want metal braces. I just started wearing my Byte aligners today. It took me a few tries to get them in and out. And I’m feeling slight discomfort but that’s normal. You can’t beat the price, my dentist office gave me a quote of over $6000 for clear aligners. I can’t wait to show off my progress.
Reviewed Nov. 16, 2020
This works really well and super fast! I was very impressed. The only complaint I have is that the plastic causes me to have chapped lips. Also I’ve been waiting over 3 weeks for my continued treatment plan. Other than that, I’d definitely recommend it!
Reviewed Nov. 16, 2020
I’m just blown away with the experience so far with Byte me. The customer service is amazing???? I can’t wait to continue my journey at a more amazing smile. I would recommend this over Invisalign any day! With it being cost friendly makes it even better.
Reviewed Nov. 16, 2020
I love Byte, I wish I did this treatment years ago lol. One thing I will say simply for improvements. In aligners 13 of 15 it notes to order the “final aligners”. I did. I was told I have another final set for aligners16-21. I assume 15 was final then retainer. Then the wait for final aligners are 4-6 weeks. I recommend notes be placed in aligner 10 so the 4-6week wait is along schedule to switch. Having to wear the same aligners 4 weeks kinda suck waiting for the final set then retainers. Besides that everything else is great. I noticed a change the first 2-3weeks.
Reviewed Nov. 16, 2020
I am not finished with my 19 week treatment. I am starting week 5 tonight but so far it has been great. The aligners fit and are easy to manage, the customer support team is great, and I am looking forward to a straighter smile soon. Best thing you can do during quarantine!
Reviewed Nov. 16, 2020
So far I am pleased with my experience with Byte. I've had little discomfort, and adjusting to wearing them has been easy. My teeth are moving exactly the way I expected and I am excited to see the final product!
Reviewed Nov. 16, 2020
Getting closer to the end of my experience and still feel like I need more progress. The beginning of the process was good and quick. Feedback takes about less than 48 hours. Customer service is very polite and always answer all your questions.
Reviewed Nov. 15, 2020
From the beginning to the end, my experience with Byte has been a positive one. First, customer service was excellent in the beginning when my impression trays were a little too large for my mouth. A second impression kit was sent out immediately at no cost. After my impressions were sent back, they were quickly analyzed and I was pleased to see my 3d images were exactly the results I was looking for. Customer service has been great at getting right back to me when I have a question or concern. My teeth are looking better than they have in years!
Reviewed Nov. 14, 2020
I had braces for four years 8 grade to Junior year in high school. My wisdom teeth had shifted my teeth and messing my bite up again. I am on week 4 in treatment and already notice a big difference. In my bite especially!!
Reviewed Nov. 14, 2020
Byte is not only effective but they are very responsive to any of your needs. I’ve personally texted them on multiple occasions with questions and they’ve gotten back to me with answers fast. I’m a little more than half way through with my treatment and couldn’t be happier.
Reviewed Nov. 13, 2020
Without having to leave my house in times like these is one reason I chose BYTE. Great customer service any time is better than I could ever ask for and have ever received from any “retailer.” The aligners are so discrete, no one even knows I have them.
Reviewed Nov. 13, 2020
Loving my Byte treatment so far. A little uncomfortable in the beginning weeks but it gets better! There has been a few ups and downs but in the end it will all be worth it. Cannot wait to see my end results!!
Reviewed Nov. 13, 2020
I have had a great experience so far from the very start of the process. The directions given for the impression kit are very helpful, and makes the process easy and simple. After I started my aligners I was able to see a noticeable difference in 3-4 weeks.
Reviewed Nov. 13, 2020
If you have ever thought about aligners, Byte is INCREDIBLE! I'm SO happy with how my teeth are looking - I can't believe they've changed so much this quickly! The night aligners are especially convenient and just as effective! The only perk of having to postpone my wedding due to COVID was having time to use Byte.
Reviewed Nov. 13, 2020
I am almost at the end of my journey and I have seen incredible progress. My teeth is almost completely aligned and it is wonderful to look at. Now I really can’t waiting to reach the end to see my final smile.
Reviewed Nov. 13, 2020
Byte has been amazing with customer service. They answer very fast when you have questions. They definitely want their customers to be satisfied of the purchase. Because of that I was confident with continuing my process to buy their product. I will definitely recommend to my friends.
Reviewed Nov. 12, 2020
The impressions didn't take a long time, and the process to start treatment is really simple. Amazing customer service! They answered all of my questions and they were all really nice to talk with. I wish my insurance covered some of the treatment plan, but I'm excited for the added products that come with the aligners!
Reviewed Nov. 12, 2020
I have a coworker who decided to sign up for Byte. I was curious of the process as I’ve always wanted to get my teeth straightened but really hate going to the dentist more than I already have to. So I decided to give this a try. I ordered my kit on 10/31. They arrived within a couple of days. My one piece of advice is READ THE DIRECTIONS COMPLETELY. I created my impressions and had them scheduled to be picked up 11/5.
By Monday I had Dan my advisor reach out to tell me my impressions were good and I’d have my results in a couple days. By 11/11 my treatment plan was created and I had a 3D guide that showed me what my smile would look like. Dan let me know of all the financing options, answered all my questions quickly and thoroughly and now I’ll have my kit in hand before Christmas! Honestly, this was one of the easiest processes I have ever been through and to think, by the time we have a vaccine available I’ll have a new smile to show off without the mask!
Reviewed Nov. 12, 2020
Would absolutely have no hesitation in recommending Byte to others!! The whole process from receiving the impression kit through to receiving my aligners has been great. The customer service is fantastic and nice touch that you deal with the same customer service rep throughout your treatment! I'm currently on week 2 of my aligners and so far so good, they fit perfectly, no issues with them hurting my gums etc!! Cannot wait to have a straight smile again!! Thank you Byte!!! ❤
Reviewed Nov. 12, 2020
I am very satisfied with my experience with Byte so far. The aligner kit arrived in a very organized and easy to use package, along with the HyperByte which truly helps in speeding the process along. I am halfway through my treatment and am seeing great results at a fraction of the time. I would recommend this treatment to anyone interested in a great future smile.
Reviewed Nov. 12, 2020
I love this company takes care of its patients. Every step of the way has been full of questions for me and they have always been very helpful in assisting every step of the way! I like the convenience of Byte especially during the pandemic. It's easy to just do at home.
Reviewed Nov. 12, 2020
The Byte company is a great company, I love their customer service, they put their customers first and ensure they are satisfied. I’m having a great experience with this company and I would recommend them to others. I would give them 5 stars.
Reviewed Nov. 12, 2020
So far my experience with Byte has been nothing short of excellent! The process of purchasing my impression kit, receiving them, and taking them was so easy. My Byte advisor was always checking in with me to see if I had any questions or concerns and their response time was always so quick. The customer service department is wonderful! I am so excited to begin my journey and should be receiving my aligners very soon.
Reviewed Nov. 12, 2020
Cheaper than braces and everything is 100% at home! I’m overall happy with the progress that I’ve seen in my smile. I’m on my last set and my bottom row of teeth is slightly less perfect than I would like, so ByteMe sent a whole new impression kit for free. They really do mean their smile guarantee. So far 10/10. Would recommend.
Reviewed Nov. 12, 2020
The customer service is excellent, they kept trying to get me to continue my progress because I was procrastinating and finally I gave in and I’m so excited to start! I have high hopes this is going to work great! Thanks Elizabeth.
Reviewed Nov. 12, 2020
The moment I ran into byte on Instagram I was skeptic. Until I saw real people leaving real reviews. I saw the starting kit on sale and thought why not? It’s affordable. I was surprised by how easy all the steps were! People are always there when you have questions and concerns. I’m satisfied with the customer service! Overall I’m even more ecstatic with the change already!
Reviewed Nov. 12, 2020
It has been a great experience with Byte. Great customer service and most importantly the aligners work fast and nowhere as uncomfortable as braces. I got the nighttime ones and they’re amazing, I only needed to wear them for 10 hrs every night and they work so much faster than braces because you don’t need to step into a doctor's office and deal with appts. Love it.
Reviewed Nov. 12, 2020
Communication with Byte is excellent, and they keep you up to date with the process. I'm excited to start my Byte, and create my new smile! So much better than braces, wow! Don't even need a dentist or orthodontist (and the cost to see them), you can't beat that. My dentist had told me about Invisalign and quoted something like $8,000! Yikes. I'm so happy my husband and I decided to look for something else, now we're both doing it for way less than the cost the dentist quoted for just me. Ha! Plus it takes way less time too.
Reviewed Nov. 12, 2020
For years I’ve been wanting to straighten my teeth but couldn’t afford the high price until now that I found Byte. They Not only make it affordable but easy to do at home without visiting a dentist office. I’m only on my second week of treatment and can’t wait to see my final result!
Reviewed Nov. 12, 2020
My experience has been great so far. Very clear instructions. I read the manuals before starting. My questions were answered within 72 hours. I am awaiting my $100 off aligners credit. I was promised this weeks ago. That's the only flaw so far. I also got a friend to cancel with Smile Direct and join Byte but didn't get credit for it because I didn't provide her with my link. Please let me know when I should expect my $100.
Reviewed Nov. 12, 2020
I decided to try Byte. I ordered my impression kit which came fairly fast. The instructions were very clear and the kit was easy to use. Sent my impressions back the same day I received the kit. Next a representative from Byte reached out to me with a price and different payment options. Which was easy and she took care of everything for me. My liners arrived and few weeks later and I couldn’t be happier. I would totally recommend Byte to friends and family. I am 100% happy with my decision to use Byte. Thanks again for your excellent customer service and help with everything. You guys are great!!
Thank you so much for your review, Valerie! We are so happy to have you in the Byte family:)
Reviewed Nov. 12, 2020
Easy process, great customer service, overall just found the process to be really easy and smooth. Never had any sort of difficulties when calling customer service, or with any of the products or process, will definitely recommend to anyone I think may need it.
Reviewed Nov. 11, 2020
Love being able to use the HyperByte system daily. And being able to change aligners weekly. Great customer service from the start too. Super easy treatment plan and I love being able to see the 3D changes. Would recommend to anyone looking for a easy way to straighten their smile.
Reviewed Nov. 11, 2020
If I had questions at any time, the Byte team would personally get back to me and take care everything. If I had any concerns with my treatment, they were addressed immediately and action was taken to adjust my aligners for my comfort and to ensure I had the best smile. The lifetime guarantee was a HUGE selling point for me! Any adjustments or future treatments are covered if I’m not happy by the end of my schedule.
Reviewed Nov. 11, 2020
When I began my search process to see what would be best for my teeth I was so worried I wouldn’t get the right thing. I decided to try Byte because of the reviews I read about them. So, here I am now, waiting on my aligners to come in! I’m super excited to begin my journey. The staff has been extremely helpful during this process, and they always stay in contact! Looking forward to a new smile soon!
Reviewed Nov. 11, 2020
Very efficient at following up with me to get me started on my new smile. Text and emails and training video helped me through the setup process. Continuing to have excellent customer service as it gets closer to my slinger arriving.
Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)
Reviewed Nov. 11, 2020
Byte is a better experience than my time at Smile Direct Club. I also love the fact that I have essential accessories to not only help whitening my teeth and clean my aligners at the same time, but the HypeByte mouth vibration gear helps out as well! I’m excited to continue this journey, and I have much faith in the process.
Reviewed Nov. 11, 2020
So fast to respond back to my questions and concerns! Super kind and always very prompt! And above all, extremely efficient! Thank you BYTE team. I can’t wait to start my journey to my new smile & better self confidence!
Reviewed Nov. 11, 2020
It’s been sooo easy to set this up! I worked with Aline and she was great. I was able to text her with questions or concerns and she was super responsive and helpful. So excited! I had looked around for other teeth straightening methods and they were either sketchy or expensive. Byte is exactly what I was looking for.
Reviewed Nov. 11, 2020
I can't wait to start, It has been a super easy start so far with getting the impressions done, now just waiting for the kits to get started! The team has been so helpful so far and have answered every question I have asked along the way.
Reviewed Nov. 11, 2020
I was always very self conscious when it came to my smile. I desperately wanted to straighten my teeth but I didn’t want to commit to the hassle of braces. The process of sending in the aligners is quick and easy and the treatment plan is produced quickly. I’m at the halfway point in my treatment and I see a drastic difference.
Reviewed Nov. 11, 2020
The customer service has been amazing! I ran into a few issues with my insurance and Hayden was super patient and motivating! I haven’t even started my treatment plan yet but I know if there are any issues, Byte’s customer support will be there to help me through it!
Reviewed Nov. 11, 2020
Easy Brand New Smile...No more waiting around at the to doctor's office. Good wear and easy to return our mold back, easy response. I can't wait to get my new smile and brand new teeth. Thank you Byte! Again thank you!
Reviewed Nov. 11, 2020
I cannot believe how helpful each person was. I had a couple issues with a payment plan and they were more than accommodating. They even offered me options I didn't even think of. I am so excited to receive my aligners and will posted an updated review once received.
Reviewed Nov. 11, 2020
When researching which company to go with to align my teeth, Byte had the most clarity on-line. From the purchase of the Impression Kit to the purchase of my treatment plan, clarity with the process and my satisfaction has been key. My patient advisor has been prompt in getting back to me when I had questions and I've been excited to get my aligners which are on their way!
Reviewed Nov. 11, 2020
I have given it three stars because I’m at the end of my bottom Aligners and not really satisfied with the long. My top row was my biggest concern and it is coming along pretty well. This treatment went faster than I expected.
Reviewed Nov. 11, 2020
The impression kit look a little intimidating at first but it is so easy to use! Just have a town handy!! Step by step my rep has given me lots of support and has answered all of my questions and has even given me better opportunities for discounts specifically for me!
Reviewed Nov. 11, 2020
I have had the easiest and best experience with Byte. They got my kit very quickly and then had my plan within 2 days. This has been the smoothest experience on steps towards getting my new smile. I am very excited to start this process and the time it has taken to get everything started has been so quick. I am looking forward to getting my trays to start the process.
Reviewed Nov. 11, 2020
I love how these work. They are easy and simple. My teeth are looking better and better as the week goes on. If you are thinking about trying Byte don't wait any longer. Make the call. They are very helpful and will get you on your way to a better smile.
Reviewed Nov. 11, 2020
The process was super smooth and easy! My Byte advisor contacted me within 24 hours of ordering my impressions kit. They provided amazing customer service and continue to be available for any questions! Would definitely recommend Byte to anyone looking to enhance their smile
Reviewed Nov. 11, 2020
Byte is a very quick and easy process! My roommates helped me take the before pictures with the smile stretching tool and they were very easy to upload to my account. I was texting with someone helping me with the process the whole time. I can’t wait to have straight teeth again :).
Reviewed Nov. 11, 2020
My experience with Byte is absolutely amazing. They make the process very easy, and the results start showing quickly especially if you follow the directions. I am very pleased and glad I chose them to go through with this. I highly recommend.
Reviewed Nov. 11, 2020
So far into my journey with Byte, they have been absolutely exceptional! They contact you and let you know when your kit ships and when they received it and their service is awesome!! Cannot wait to get the aligners!!!
Reviewed Nov. 11, 2020
The prep work was easy, the support staff has been friendly & informational and the impressions were simple with the detailed directions provided. My Advisor spent time answering all of my questions and explaining everything thoroughly. I’m really excited to start!
Reviewed Nov. 11, 2020
This was my first time buying any type of teeth straightening aligners. After visiting a couple dentists and looking up companies online that offered aligners, I landed on Byte. I’ve read several reviews on how great their customer service was and that’s exactly what I got. They are with you each step of the way and have helpful videos and brochures to guide you through the journey. I also love that the aligners, whitening, tools, retainers, etc. all come at one cost.
Reviewed Nov. 11, 2020
So far my experience with Byte has been amazing! I had a consultant, Trent, who walked me through every step of my impression process and then my aligner consultant Megan stepped in to walk me through purchasing my treatment plan. I can’t wait to get my new smile started!! Thanks Byte!!
Reviewed Nov. 10, 2020
I am currently in the process of my treatment. l had chosen to do the night aligners. I find them more convenient to fit my schedule. I can slowly see the transition in my smile and I can’t wait for the end result.
Reviewed Nov. 10, 2020
I’m not going to lie- when I received the box for the impressions, I got a little overwhelmed. I emailed my advisor and told her just that. She gave me a pep talk, sent me a link to watch a 5 minute video- made sure I knew she was a call away and told me to go for it. I watched the video and just like that I was like “I got this” and I did! After the first impression- I was good to go!
Reviewed Nov. 10, 2020
I had done my research on multiple companies and Byte was the one to have the best reviews, so I decided to try. From the start all the way now on to my 12th pair- their customer service has been amazing! The respond time is quick and they are so helpful. Guided me through the steps and still help throughout the process. Best decision I have made. I am now on my way to a confident smile!
Reviewed Nov. 10, 2020
I have been using Byte aligners for about 12 weeks now and my teeth have moved how I want them to for the most part. I have one troubling tooth but I let them know and they were super quick to get me an updated set of aligners. They make the process very easy!
Reviewed Nov. 10, 2020
Quick, easy and painless! Have to sand it down here or there but other than that it works beautifully. If you want straight teeth, this is a cheap and affordable route. You’ll get use to them quick. :)
Reviewed Nov. 10, 2020
The customer service I have received so far has been amazing. The impression process and treatment plan was quick and easy. I'm waiting for my aligners to arrive to get started on my new smile. I'm on a 12 week treatment plan once they get here.
Reviewed Nov. 10, 2020
I had braces over 20 years ago and my teeth had become crooked again, I did some research and chose Byteme aligners. The entire process is super easy, do your impressions, mail them, wait to see your treatment plan, then wait for your aligners. I change out my aligners each week and boom, it’s done. I have been wearing mine for 3 weeks now and I can already see a huge difference, I am so excited to see my end results. I also highly recommend BrightByte, it’s amazing, my new best friend.
Reviewed Nov. 10, 2020
So far I am happy with with my aligners. My teeth are slowly straightening out and the customer service is great. I needed a follow up for my treatment and the quick response time was awesome. Byte at night is very convenient and works well with my professional life.
Reviewed Nov. 10, 2020
I'm three weeks into my Byte journey and I am very happy so far. The process for getting my aligners was pain-free and they arrived quickly. Anytime there were issues (like my original molds getting lost in the mail or a billing mistake) Byte quickly handled them to my satisfaction. I chose Byte for the cost and convenience and I would definitely do it again.
Reviewed Nov. 10, 2020
I just sent my impression kit and received my treatment plan last week. Communication between my advisor and myself has been great. She answered all my annoying questions and even clarified something with the Dr. for me. I can't wait to start my treatment.
Reviewed Nov. 10, 2020
It's been a month I am using my aligners and it's very comfortable and the result is being seen on my teeth. It does not give pain like traditional braces. I would highly recommend Byte to all of them who are having issues straightening their teeth.
Reviewed Nov. 10, 2020
In the times of Covid, even the local orthodontist was offering teledentistry as the only option. Byte gave me the same service but at $4,000 less. I’m already excited by my progress in just a few short weeks. It will only get better from here! I made the best choice for me.
Reviewed Nov. 9, 2020
Updated on 02/05/2021: The Night-time aligners are great quality, very sturdy and are moving my teeth. So easy and convenient to use, no fuss, no hassle, pop them in in the evening and take them out in the morning!! Each week as I change them out I can feel a difference from when I put them in. I'm half way through and see by how my teeth have moved that that's about right. I would recommend doing the night-time aligners, it's worth the extra cost.
Original Review: The Night-time Aligners are great quality, super durable and comfortable! Yet, I feel like they are working to move my teeth! So easy to use! The entire process thus far has been so easy and the customer support team has been super helpful and caring! You should give them a try.
Reviewed Nov. 9, 2020
The whole process has been smooth sailing, the reps are very helpful and professional. I noticed changes after the first week... Smile has improved a lot, the gaps in my teeth are closing and my teeth are straighter than they were. I am happy with the services thus far. I would definitely recommend Byte to my family and friends.
Reviewed Nov. 9, 2020
My experience so far has been good. I purchased my starter kit a couple weeks ago received it really fast. Did the process for the impressions and it was very simple and easy. The instructions made it that much easier as well. I have purchased my aligners and are waiting on them to arrive. My Byte advisor is Kristini and she has been wonderful, very quick response and answers all of my questions that I have been having.
Reviewed Nov. 9, 2020
Overall good so far but little things that weren’t disclosed is frustrating. If you break an aligner you must purchase a new one for $129, it isn’t covered by the Byte for life. Also the Snow Whitener isn’t free, you get it 50% off. Both things were alluded to but not the case.
Reviewed Nov. 9, 2020
I'm only about half way through treatment but so far everything is going well. I also asked quite a few questions prior to starting treatment about insurance and payment. Customer service was great about helping me with my impressions and I received a second set very fast when we determined my mouth was too small for the regular size. All the aligners have fit well and I definitely recommend using the vibrating mouthpiece. It really helps.
Reviewed Nov. 9, 2020
My experience has been very good thus far. Great customer service - very responsive via email. Very full service - received retainers, cleanser all packaged clearly. retainers seem to be working, I’m about halfway through. I chose Night Byte - Love the option to only wear at night.
Reviewed Nov. 9, 2020
I've always wanted braces since I was a little kid, I hate my teeth. I have been considering invisible aligners for a few years, but the cost was prohibitive and reviews weren't convincing. I found Byte and looked into it, great reviews, half the price of another brand, I was skeptical, but decided to give it a try anyway, and I am SO glad I did! Within minutes of ordering my impression kit I was sent a text from a dedicated specialist who was there to answer all my questions. I got very timely responses that were personable and informative. Once my impressions were received back. I got assigned another specialist to take me through the plan and purchase. I had many questions so called me rather than texted. He was very polite, professional, but personable and hilarious it was more like talking to a friend. I felt very comfortable through the whole process.
I got my aligners in about 4 weeks and started the program right away. I chose to do the overnight option, still skeptical that a little piece of plastic could fix my extremely overlapping teeth. I popped in the first set and could feel the pressure points. It's an odd discomfort, but not painful. By the end of week one I could actually feel a slight difference in the overlap of my bottom teeth, they seemed to be separating a little. I just started week 3 of a 15 week program and I am noticing several changes. My top teeth are more vertical, my bottoms are slowly moving apart and the overlap is far less than it was before I started. Every time I've had a question, I get good, timely responses. So far I am very happy with my decision to use Byte, and I expect I will be very happy with my new smile, only 13 weeks to go! If you're still thinking about it, just do it!
Reviewed Nov. 9, 2020
The process was very easy. I got the starter kit at a discounted price which I appreciated. The Byte advisor contacted me and kept me updated on everything, also offered his help if I needed it through the started kit process. I was able to text him questions/send pics on what I was doing incorrectly WHILE I was making my impressions which was AWESOME! I sent my impressions in and next thing I knew, I had a treatment plan in a week or 2 to look at online. I was very impressed by what so saw. I ended up purchasing and will be starting my 2nd week of aligners tonight. I know the first set was working because my teeth were hurting! I’ve had braces before so this part took me back???? But the convenience of not having to go into orthodontist appointments is amazing, especially with 2 kids. I foresee nothing but the progress I expect out of these aligners and I can’t wait to see what my smile looks like when I’m done!
Reviewed Nov. 9, 2020
Updated on 01/14/2021: I’m on week 8 of my aligners. At first I wasn’t sure I was going to be able to wear 22 hours a day. After a few days had passed, I got used to the feeling and it’s been no problem. Customer service is fantastic. Always helpful and quick to reply. Ordering was a breeze too because I was presented all financial options and was so happy to figure something out. One crooked tooth on top and some overcrowding on the bottom are my issues. I’m so thrilled with the progress I see so far. I have 9 more weeks to go!! Almost halfway there!
Original Review: I’m so excited to start my Byte treatment. I got the impression kit and it was very easy to do. The instructions were very detailed and there was also a video to watch just in case you needed more instruction. My customer rep was great too. Answered all of my questions right away, helped with financing options and told me how I was eligible for a military discount. I can’t wait to get started.
Reviewed Nov. 8, 2020
I tried to decide what invisible aligners would be best. I liked the payment options Byte provided and the Byte for Lyfe guarantee. My treatment plan has taken much longer than they predicted, but they have kept up well with more refinement aligners to make sure I'm getting closer to the results I want. Only downside Is throughout my treatment they never checked in or asked I checked in. With other aligner companies they check in throughout your treatment to make sure everything is well. And after I had finish my aligners I had to check in with them to see what was next. If your pretty well self sufficient and will ask questions yourself then Byte is the perfect option for you. They are more than happy to help and are great to make sure I’m taken care of, but they just don’t take the initiative.
Reviewed Nov. 8, 2020
They shipped my impression kit and aligners quickly and communicated well during the process of getting my aligners. Great customer service, they answered all the questions I had promptly, but most of the questions I had were already answered on the website!
Reviewed Nov. 8, 2020
Updated on 12/05/2020: I just started my 10th week today. Everything is going great, especially since I'm using my aligners in conjunction with the SNOW whitening device. My teeth haven't been this white in years! I'm seeing a big difference in my top teeth with the overbite; it isn't nearly as prevalent as it was. My crowded bottoms seem to be slowly straightening out, so I am looking forward to seeing how far they progress!
Original Review: I have just began my 6th week of aligners, and I couldn't be happier with the results so far. I am already seeing a difference, and I can definitely FEEL a difference. I have an overbite and crowding of my bottom teeth, which is why I purchased Byte Aligners. Even at this early in the process, my overbite is far less pronounced, and I can see my crowded, crooked bottom teeth straightening. The customer service throughout the whole process was amazing, and they gave me an additional $150 off because my insurance wouldn't cover any of the cost. I'm beyond pleased with what I am seeing in the mirror when I smile.
Reviewed Nov. 8, 2020
I haven't noticed any change and it's over 3 mo. I'm trusting in the process and hoping to see changes soon. The customer however has been amazing with getting back to me and are very caring & act quick to response back. I just expected to see even a slight change and nothing yet, so in regards to this experience so far concerning my teeth not happy where I'm at.
We would love to look into your concerns further! As this is a medical treatment, we want to make sure our orthodontic team is taking your anatomy into account if something isn't tracking properly. Send us an email, let's have our clinical team take a look and get you on track!
Reviewed Nov. 7, 2020
I had great service from the people at BYTE. Can’t wait to get started!! It was fast and easy. It was also not as time consuming as I thought it would be. I’ve been wanting to start this process for a while now but haven’t because of time and money.
Reviewed Nov. 7, 2020
I am blown away by the level of care I have received since contacting Byte. I have been looking in the mirror for years wishing I could do something to improve my smile and straighten my teeth and with the help of byte I now can!
Reviewed Nov. 7, 2020
My advisor is great. She guide me through and answers all my concerns. I like the treatment plan. I am hoping this will really change my smile. I’ve been wanting this. Thanks that there's a lot of options on how you can pay.
Reviewed Nov. 7, 2020
I have really enjoyed the experience of working with Byte so far. They really have things dialed in. They are very efficient and streamlined in how they conduct business. One of the things I really like is how attentive they are. The customer service is outstanding!
Reviewed Nov. 7, 2020
I have been contemplating with getting aligners for years and so glad I waited to get them from BYTE. This company made this process so easy and has been responsive to any concern I’ve had thus far. I look forward to my end result.
Reviewed Nov. 7, 2020
Byte did/does a great job of being informational. I know in my case I was lost at first and didn’t really know much about anything. Byte made sure to be very instructional and answered all my questions. They have workers that reach out to you along your journey to make sure you're on track and honestly it was the best decision I ever made to use byte.
Reviewed Nov. 7, 2020
I have been wanting to fix my smile for so long and Byte has made it possible. The customer service is wonderful. They answer all your questions and you don’t have to wait forever. They are very quick with a response. The whole process is fairly easy to do. Overall great.
Reviewed Nov. 7, 2020
I am so happy I went with Byte for my teeth straightening process! First of all the customer service is amazing and I love that they include so many things in the package. It’s truly worth the price! I would recommend this to ALL of my friends in family, the process was so smooth and easy I had absolutely no problems.
Reviewed Nov. 7, 2020
Good program but I thought it was 2300 but with some hidden fees that all of a sudden just popped up it was actually 2800. Would have paid anyway for it but they could have been more forthcoming about it. That's all. Either way still a good program.
Reviewed Nov. 6, 2020
The customer service responses are helpful and the fact that they text is very convenient. They have helped me with all my questions very rapidly and correctly. Their process was super fast and efficient. They always are there to help you.
Reviewed Nov. 6, 2020
Everyone was very helpful and the one on one attention from the Same person made it a great experience. However, I am little disappointed that after I paid I thought we were all good to go. I received an email telling me I wasn't a candidate.
Reviewed Nov. 6, 2020
I'm happy with my experience so far. I think the Hyperbyte helps the process really well. I would recommend better communication on how to get more aligners after the 15 in the first box. I didn't know if they automatically ship or if I had to call you guys.
Reviewed Nov. 6, 2020
This was a gift from my husband. I was so impressed with the helpful information to set up this process. Easy to use kit with videos and tips helped so much. Customer support is outstanding and now I'm waiting for my aligners. Great product and look forward to my new smile!
Reviewed Nov. 6, 2020
The process with Byte has great! Super convenient, easy, and fast which I love! All the steps are thoroughly explained, and they use both visual and written instructions. Customer service has been helpful with all my questions. I look forward to continuing with Byte, and highly recommend.
Reviewed Nov. 6, 2020
Byte is the best! They are going to support you every step in the process. I am not finished yet but they have proven to be dedicated to making sure I am happy with my smile. Not to mention it's guaranteed for life!
Reviewed Nov. 6, 2020
I am so happy with my Byte aligners! In just 14 short weeks I got the smile I've always wanted, and the process was PAINLESS and mindless, too. Just pop your aligners in for a week, change out every Monday night and WALA smile perfection. And they are virtually invisible, no one can tell I'm wearing them. I highly recommend Byte to all who want a straighter, brighter smile.
Reviewed Nov. 6, 2020
Overall experience! Customer service was super friendly and it's been a super easy process so far! I was looking for a way to straighten out my teeth without having to spend so much and doing it the right way and Byte has been the best option yet!
Reviewed Nov. 6, 2020
My experience with Byte was phenomenal. First and foremost the impression kit arrived fairly quickly and the step by step guideline that was included in the kit made creating my impressions easy. I highly recommend byte to anyone that is looking to transform their smile. Thank so you much byte, you are much appreciated. Sincerely, A New Byte Customer Marquis **.
Reviewed Nov. 6, 2020
From the beginning it has been pretty simple to work with the team from Byte. Super helpful and informative. It is a process that I can see working and it is making me super happy I took the steps to go with BYTE.
Reviewed Nov. 6, 2020
The ordering process is easy and smooth, customer service???? is very helpful and professional. Online 3D rending of my teeth is awesome and helped me made my decision to subscribe. I could see a different in my teeth the first week... It's a long process so I can't wait to see the final results! Very excited!
Reviewed Nov. 6, 2020
I was unsure about which brand of clear aligners to try. With the help of some close friends and research, BYTE was a sure choice. When I signed up the process was easy and the staff was very helpful. I’m confident how amazing this program is and how great my smile will be!
Reviewed Nov. 6, 2020
I was thinking about straightening my smile for a very long time. Finally I decided to do it this year during pandemic. After thorough research and comparing companies on the market Byte became a winner in time, value, convenience. Especially during this time, you don't have to go anywhere and will stay safe! The good surprise for me was a customer support! Nadia was so helpful! They call/text/email you - whatever is more comfortable for you! So whole experience is straightforward, easy and positive! Just do the first step and they will take care of the rest!
Reviewed Nov. 5, 2020
I'm excited to start this journey! I'm Still waiting for my aligners. But At the beginning of starting this process my advisor was friendly and understanding. I'm Satisfy so far. I also love how they have promo to get discount off of your kit.
Reviewed Nov. 5, 2020
The process was easy and the customer service was great. The molds were sent out quickly and instructions were easy to follow. Insurance is accepted and instructions for reimbursement seems easy. Looking forward to receiving my aligners and the final results.
Reviewed Nov. 5, 2020
I'm really enjoying my experience with Byte so far. The process was extremely smooth. I experienced absolutely no delays even during the COVID crisis - from receiving my impression kit to receiving my aligners, I always got everything on time. The aligners themselves are very comfortable and molded well to the shape of my mouth. I have no plastic digging into my gums, which I've seen some people complain about with other aligner companies.
I rarely experience any pain even as my teeth are shifting, but on those days where I've just put in new aligners and I'm feeling a bit more tender, the Hyper Byte does an amazing job at soothing the discomfort. The aligner case that Byte sends me also holds up very well - even though I'm constantly getting it wet and forgetting to dry the inside, I haven't had any problems with mold or anything. The aligner cleaner it comes with is wonderful and it always leaves my breath smelling noticeably fresh. Finally, of course, I'm on week 7 and my smile is already looking great. I love it, and I would definitely recommend Byte over all of the other invisible aligner companies for people who want an affordable smile with quality service.
Reviewed Nov. 5, 2020
I could not be happier with my Byte experience thus far. Only regret is I didn’t do this sooner. The process from impression kit to receiving aligners was simple and the advisor was there the whole way to answer questions.
Reviewed Nov. 5, 2020
What I like about Byte is that, the whiting foam made my teeth lighter. I can’t really tell if my teeth are getting straight. It's only been 3 months. Customer service is amazing. They are very helpful and ready to answer any questions you have.
Reviewed Nov. 5, 2020
From the beginning, support staff have been very helpful and informative with the entire process. I was able to get set up very quickly as well as had all my questions answered within the span of one day. I am looking forward to the rest of my journey with Byte.
Reviewed Nov. 5, 2020
I have never dealt with a company that had as great of a customer service program as Byte does. They reach out to you right away with an actual person as you “contact”, establish communication preferences with you and help you through the entire process at all times of the day! They were so wonderful!
Reviewed Nov. 5, 2020
Basically I like all about your product and service. I see that your service is highly professional. Very good to follow up the steps of each aligner to check where exactly I am in treatment process. Like product and and price is highly competitive. Design of aligners and packaging is attractive. User manual is detail enough and easy to follow up. I also like because it convenient to use. No need to go to doctor's office saving cost and time. Thanks guys!!!
Reviewed Nov. 5, 2020
So far customer service has been great! All my questions have been answered and I feel great about getting started! I loved how the team didn’t force me to make my decision but really guided me and let me pick what is right for me!
Reviewed Nov. 5, 2020
The nighttime only aligners are a total sham. I wore them for much longer than I was supposed to every night plus doubling the Byte device and every day my teeth would shift back. Then at night it’s like I started over. Then when I would move onto the next week the aligners would barely fit in my mouth cause they hardly moved the previous week. Had I known this I would have NEVER chosen the more expensive night time aligners. Very disappointed my teeth are right back at square one! Made it to the final trays and teeth were still crooked.
Reviewed Nov. 5, 2020
I haven’t even received my aligners yet and I’m already recommending this company to people. Hands down the best customer service I have ever experienced! The 3D view of your treatment plan that you get after you send in your impressions, is so cool. I love getting to see exactly how my teeth are going to change!
Reviewed Nov. 5, 2020
Everyone on the Byte team has been so helpful and the process was very easy and simple to read and follow, I can’t believe how cheap it is as well with so many payment options, so excited to start my journey!
Reviewed Nov. 5, 2020
I was on the fence originally about starting Byte, however the beautiful package they sent me to get started was really impressive. Then, once I sent my molds in, I was contacted by customer service who walked me through my process from beginning to end, answering all my 1,000 questions, and providing honest and supportive advice and information. I decided to go for it because of the wonderful customer service and because of the awesome 3D virtual scan they send you of your teeth before and after. So excited to get started!
Reviewed Nov. 4, 2020
Byte is the real deal... They answered all of my questions and make sure I was comfortable before purchasing my aligners. I can’t wait to get my first set and get on my path to straighter teeth in a brighter smile.
Reviewed Nov. 4, 2020
Very easy to do. Instructions are easy to understand. And customer service is outstanding. Would recommend. Kept me updated on the steps from the very beginning from making my molds to receiving a treatment plan. Great payment plans. Very affordable. All around great experience so far.
Reviewed Nov. 4, 2020
I am currently waiting for my aligners to be created and the support from REAL human beings, every step of the way so far, from ordering, to making my impressions, to taking photos, to sending everything in, going over my plan and getting set up with something that best suits me, has been absolutely incredible. They have all made me feel like I’m part of the Byte family, they make sure you feel 100% confident in everything you do and commit to. Outstanding company!
Reviewed Nov. 4, 2020
Ordering, doing the impressions, and getting my questions answered has been super easy! Can't wait to get my aligners - I've been impressed with the process so far and I love the idea that I work with a personal agent so that if I have further questions, I can get more personal attention!
Reviewed Nov. 4, 2020
Very easy process, staff were very quick to respond with any questions and the staff were always welcoming and happy on the phone. From receiving my impression kit to purchasing my treatment plan was a quick process. Looking forward to receiving my aligners.
Reviewed Nov. 4, 2020
Before I invested in aligners I researched online which company was the best and it came down to Byte me and I purchase my aligners. And I’m on my fifth week and I’m enjoying this process. And I love how simple and easy it was and how much my teeth have moved within these last couple weeks. I’m super excited to see the final result.
Reviewed Nov. 4, 2020
I had braces in the past and just like most people I failed to wear my retainer. Byte has been amazing with providing great products and consistent customer service. I had to email a few times and call a few times about various concerns, I always got an answer and They were prompt and courteous.
Reviewed Nov. 4, 2020
I have enjoyed working with Byte! Their customer service and response time has been great. The process has been so easy and I feel that the price is reasonable! I struggled with cracked aligners and Byte was quick to amend my treatment plan accordingly at no extra cost! I still have a number of weeks left, but I am already seeing positive change in my smile!
Reviewed Nov. 4, 2020
I’ve been anxiously waiting for my aligners to finally come! Can’t wait to start the process! It’s been so easy to get started and the advisors are super nice and helpful along the way. This is so convenient with having a busy life!
Reviewed Nov. 4, 2020
I have been so impressed with Byte. They are professional, fun, and have the best deal out there if you want to straighten your teeth. I should also mention that the impression kit they send is legitimately fun to use! It felt like a little science kit I used to have as a kid. Also my smile rep Tom was amazing to work with (maybe give him a raise?). The cherry on top is my dental insurance through Guardian covers half the bill. This is the best deal around.
Reviewed Nov. 4, 2020
Had such an easy time setting everything up and I’m SO excited to get started with Byte! My advisor was so helpful and so descriptive when helping me pick the plan that was fit for me. Thank you so much for making this experience so amazing!
Reviewed Nov. 4, 2020
Wow, so quick to get my kit for my impressions. Following this Natasha followed up and helped me process my Byte pay and it was so quick and easy! I would highly recommend byte, I cant wait to see my teeth move!
Reviewed Nov. 4, 2020
Everyone was super nice and very helpful! I had an advisor through every step of the process. They were able to answer all of my questions!! Can’t wait to start my treatment! I’m super happy that I went with Byte!
Reviewed Nov. 4, 2020
Byte refuses to ship aligners 16-21 in my treatment plan. My aligners that I've been wearing for 10 + weeks as I've waited for aligners 16-21 have broke. No one will help me at this company or respond to my communication. I'm being purposefully ignored. Customer service is non-existent. Actually talking with a dentist or orthodontist is non-existent. Their Byte for life guarantee is only a subscription plan for buying retainers.
Bait and switch: They use false advertising to hook customers. After enough time passes (when the customer is unable to do a chargeback because enough time lapses) they switch and don't fulfill their end of the agreement. I now need a lawyer, but I will continue to fight this ridiculousness. Do not touch this company with a 10 foot pole and go see a professional. The aligners that they are manufacturing now aren't of the same quality. They harm the gums and teeth. They will approve anyone, but if you have any issues they will not stand by their product but will give the silent treatment.
Reviewed Nov. 4, 2020
I just finished ordering my aligners! So excited to start the process. It is really nice having a designated customer support person and makes the process so much easier since I can ask them all my questions! They even helped fixed a couple things about my end results that was I looking for.
Reviewed Nov. 4, 2020
So far my experience with Byte has been amazing. I did not think I would even be able to do the aligners. They have emailed me and called me and gave me the confidence to make the steps to have a new smile. I only have my impressions done and my aligners are ordered. I am so excited to start this and see where the next few months take me!
Reviewed Nov. 4, 2020
It all started with my insecurities and my smile being one of them. Having done my research I was between Byte me another competitor. What made me choose byte to the other was their customer service and their attention to detail when it comes to assisting their clients with whatever they need. My byte advisor and my orthodontist assistant have been nothing but attentive and upfront with everything during this process. Since this is my first time wearing braces or aligners I am a bit nervous of the results but again the clarity the byte advisors provide me and the 3D visual of what my treatment plan will look like have me zero negative thoughts. I am currently waiting my aligners but I am excited to start my experience and document every step of the way. I already have friends who are asking me why I chose Byte and I’m more than happy to provide them with nothing but positive feedback!
Reviewed Nov. 4, 2020
I’ve had great experience with Byte so far. I received all the answers that I needed. The customer service is great. I’m able to reach out to my advisor whenever I need it. I receive an answer within 24 hours.
Reviewed Nov. 3, 2020
I am about to start my Byte journey. Customer service and my byte advisor have been very helpful from the day I decided to get into byte treatment plan. I love that the impressions are done at home and you have two tries to get the right impressions for both upper and lower teeth. I have an FSA and was able to use that to pay for the aligners. I can't wait for my kit to come and straighten my teeth. I will update here as soon as I see improvements with my teeth.
Reviewed Nov. 3, 2020
I previewed the site which was very informative and pleasing, ordered my impression kit, which came speedy and was easy to do! I have ordered my aligners and know the rest of the process will be as seamless. Btw Customer support was very helpful and easy to deal with from start to finish! My experience couldn't have gone any better.
Reviewed Nov. 3, 2020
Buying these aligners was the best decision I ever made. My smile is as straight as ever. They closed my gap so fast literally in 2.5 months. Way better option than getting braces. Cheaper too as well. I don’t regret getting with Byte. My self confidence is the highest its ever been. Thank you Guys!
Reviewed Nov. 3, 2020
I have been incredibly impressed throughout the process with Byte. Everyone is extremely helpful and I can't believe how fast and easy it is. I can't wait to see the results. But so far I couldn't be happier with how the process has gone. So happy I found Byte!
Reviewed Nov. 3, 2020
Just ordered my aligned kits and am so excited to get started. I used to have braces and retainers YEARS ago. I lost my retainers and noticed my teeth started shifting and moving around. I ordered the Byte impression kit after reading reviews online. It came quickly in the mail and I was surprised with how easy it was to use. After sending the impressions back in, I was able to set up financing and ordered my aligners within hours! My Byte advisor was SO helpful and helped answer my questions quickly!! Would highly recommend, not only because of the ease but also because of the cost (compared to other companies). I am so excited to start the next phase of my Byte journey!
Reviewed Nov. 3, 2020
Very organized, convenient, customer service was terrific, and would definitely recommend to more people. I thought I messed up my impressions but they really worked with what I gave in. It is affordable and has payment plans for those who have financial instability.
Reviewed Nov. 3, 2020
From day one getting my impression kit to getting my aligners it has been super easy to navigate, the website is amazing and easy to use. As far as the aligners go themselves I’ve never used them before but have heard it’s pretty painful. But when I put them in the first time they weren’t overly uncomfortable at all, by the time I woke up in the morning my teeth were used to them. They’re easy to put in and take out and the boxes everything comes in is just so aesthetically pleasing!
Reviewed Nov. 3, 2020
I researched all the clear/Invisalign-esque companies, and Byte was the clear winner. I have not been disappointed and I can't believe how simple the process is. I'm about 6 weeks in, and am beginning to see noticeable change. I had high expectations, but they have far exceeded them. Here are 3 things that I think set Byte apart from the others: 1. Customer service. This one absolutely blew me away. The customer care team at Byte is unbelievable and walk you through everything in a no-pressure but extremely helpful way. 2. The BrightByte cleaner that keeps the retainers clean and whiteness your teeth. 3. The HyperByte: a rubbery bite guard that gently massages your teeth, speeding up the process and relieving discomfort (only Byte has this, and I think it makes a huge difference, the retainers fit so much more snuggly after 10 minutes of HyperByte).
Reviewed Nov. 3, 2020
I haven't received my aligners yet, but so far my experience has been wonderful! Excellent customer support. I've wanted to fix my smile for as long as I can remember and now I finally have the opportunity to. These are super affordable and in less the time for treatment. I'm super excited for my Byte smile.
Reviewed Nov. 3, 2020
Working with Byte has been a really fast and easy process. I had braces and got them off about a year and half ago and I didn't wear my retainer so my teeth started to shift. It was nice to find a company that was easy, took my insurance and also provided such a great experience throughout the process of getting things started. I just purchased my aligners and I CAN'T WAIT TO GET THEM IN. It's will only take 3 months to have my teeth where I want them. I also love the virtual demonstration of what my teeth will look like at the end, and through the process. It's nice to have a company be so caring for each patient they have. I would highly recommend them to anyone!
Reviewed Nov. 3, 2020
The customer service is excellent. Whenever I have had any questions or problems with my treatment, they are in charge of helping me and guiding me and explaining what I have to do. They are simply the best and I am very satisfied with their service and I definitely recommend everyone.
Reviewed Nov. 3, 2020
My experience with Byte for improving my smile was great. The process to get started was simple. Byte worked with me to perfect my ultimate smile before starting. Their customer service was exemplary. Everything comes wonderfully packaged. I would definitely recommend to family and friends.
Reviewed Nov. 3, 2020
The overall experience has been very easy! Byte is very supportive and with you through every step of the process. I have never felt alone in the journey but I also do not feel hassled by them either. I would recommend to anyone questioning whether or not they should give it a try to go for it!
Reviewed Nov. 3, 2020
Byte is really cool! The entire process is honestly so easy. I’m shocked at how great the team is with follow ups. They check in at the most perfect times and not too frequent which is great, because too many emails like that get annoying. Using the byte Aligners are a bit uncomfortable but that’s just part of the treatment. Braces were far more painful.
Reviewed Nov. 3, 2020
I'm in the middle of my Byte experience right now and it's going well! I definitely see a difference in my smile and can feel the difference. I will say it's going a bit slower than expected. It's also a bit tough to talk in them so definitely get the night aligners if you can afford it.
Reviewed Nov. 3, 2020
Their customer service are awesome! And really get the feel they care about what they do. Anytime I have questions they always explain everything that I need to know. Everything’s always simplified plus my teeth are looking sssooo beautiful and straight. I thought I smiled a lot before but I smile more than ever now???? Lol.
Reviewed Nov. 3, 2020
After almost finishing my aligners and seeing that my teeth were no longer adjusting to my last sets, I contacted the Byte team and got new impressions and a new set of aligners to help me complete my treatment within a month.
Reviewed Nov. 3, 2020
I had a great experience getting set up for trays with Byte, they were helpful and resourceful people. I had questions that were probably silly but they still answered them with grace. They seem accommodating in a luxurious type of way, I look forward to using my trays!
Reviewed Nov. 3, 2020
The process was so simple and easy and it was super helpful to have an advisor with you the whole way through!! The best part was having a visual image and process video so you know exactly how your teeth are going to look at the end. So Inexpensive and quick. I was super shocked and so excited to start this simple journey. :)
Reviewed Nov. 3, 2020
Updated on 12/10/2020: Overlapping teeth are are being repaired literally before my eyes. In just a matter of weeks, I could already notice less overlap on the bottom teeth, and almost no more overlap on the top teeth. On Week 7 now. Very pleased so far.
Original Review: Simple, step by step instructions. Excellent quality products for the impressions. Excellent quality aligners. Great fit. Fit seems to get a bit loose after a few days as teeth shift, but next set fits tight again before getting a bit loose after a few days. As it should be, I reckon, as the aligners do their job. BrightByte seems to be brightening up my smile already, and I'm only on week 2.
Reviewed Nov. 3, 2020
Australian customer - I had fairly straight teeth as a kid and wasn’t in the position to get braces until I was older and had my own money. I have slight crowding due to my wisdom teeth growing and pushing out my front teeth causing them to crowd. I am up to my 7th week in my 13 week plan and in just a few weeks I noticed a real difference. I am extremely happy about the price, customer service you receive and the results so far. After my mould was done, I enquired further with my only dentist and they were helpful to tell me if I could have my initial plan reviewed to include pushing out my narrow smile to a bigger smile - which was achievable and I already see the difference in my smile. Very happy thus far????
Reviewed Nov. 3, 2020
Byte has changed my smile and changed my life. I am so much more confident. I can smile in pictures without feeling self conscious and look in the mirror and feel happy. Customer service is awesome, they are always there to help!
Reviewed Nov. 3, 2020
It’s been 1 month so far of using Byte, and I have to say... it’s been amazing so far. I definitely felt pressure in the beginning but it went away after a few days... I have seen changes already, and I would 100% recommend this to a friend. :)
Reviewed Nov. 3, 2020
Got my new smile in 14 weeks. Was a lot faster than I expected. Was a little uncomfortable at first but got use to them easily. Didn't expect it to work as fast as they did. I would recommend Byte to anyone.
Reviewed Nov. 2, 2020
By far the most convenient experience so far. From having the molds done at home, pictures downloaded to having the financing done all online. With the way the world is at this time this is safe and easy to do.
Reviewed Nov. 2, 2020
It was good. I expected more though. My teeth aren’t as straight as they should be. I’ve done an impression kit twice and now am doing it a third time. Hopefully this corrects the issue I’m looking for then I’ll be happy.
Reviewed Nov. 2, 2020
Updated on 12/22/2020: Love it. Amazing customer service and they get back to me ASAP when ever I have any questions. The process is super simple and my teeth are looking awesome and I'm only half done. I'm so happy that I decided to go with Byte!
Original Review: I love using BYTE. It's so simple and I can already see amazing results on my teeth and I'm not even halfway done yet. The customer service has been amazing. They are there when I need them, checking in on me periodically, and making sure I don't have any questions and have everything I need.
Reviewed Nov. 2, 2020
I'm very happy with my Byte experience so far and the changes that are happening already. I have next to no pain or discomfort and the vibration tool help with any discomfort that I experience, Can't wait to see my end result???
Reviewed Nov. 2, 2020
I absolutely love Byte! The staff are very sweet and understanding, and byte has helped me gain confidence with my smile. On top of that they are much cheaper and more convenient than traditional braces and other Aligner company. I will be recommending byte to my Family members and friends.
Reviewed Nov. 2, 2020
My experience with Byte has been wonderful. Byte provided all of the necessary and sufficient facets that make a transactional experience manageable and entertainable: customer service agents that were prompt, succinct, and helpful; affordable rates that separated Byte from competition; and relevant informational programs that provided, either through videos or instructional wording, the necessary information to feel comfortable completing the dental impression Byte needed to construct a treatment plan.
Reviewed Nov. 2, 2020
My teeth are moving pretty. Wearing the retainer is easy with very minimal pain. My teeth are moving little by little and I couldn’t be more excited. I’m really looking forward to seeing my new smile. I really recommend. You should definitely try them.
Reviewed Nov. 2, 2020
I have not received my aligners yet so can’t review that, but the experience as a whole has been fantastic. Pat has helped a ton and been there through the whole process. I’m very optimistic the rest of the process will go great as well or they will fix any problems that arise!
Reviewed Nov. 1, 2020
I was contacted and updated throughout the entire process from the time I was waiting on my impression kit till now communication is clear and friendly. The impression kit was super easy to use and had a free return label. I was offered a free whitening kit for getting the kit back to them in such a timely manner. I really loved how they show a 3D scan of what your teeth will look like before making your aligners so you can make revisions to what your smile will look like. Satisfied overall.
Reviewed Nov. 1, 2020
I'm 5 weeks into a 17 week treatment and almost can't believe how well things are working. Way less discomfort than I would've thought and the whole process is just so easy. I would highly recommend Byte to my friends and family, or anyone out there looking for a better smile.
Reviewed Nov. 1, 2020
I can't really give it 5 stars as of yet because my aligners are still being made. So far the process of the impressions and sending them back was quick and easy. My advisor has been in contact with me right away and has assured me of concerns I've already have, but that is yet to see until I actually start using my aligners. The price is great compared to other companies. I do wish the process of getting the aligners was quicker. Excited to start the process!!
Byte Company Information
- Company Name:
- Byte
- Address:
- 3435 Ocean Park Blvd., #107-252
- City:
- Santa Monica
- State/Province:
- CA
- Postal Code:
- 90405
- Website:
- www.byteme.com
