
Byte Reviews
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About Byte
Byte makes clear plastic aligners to help customers straighten their teeth with no office visits. Certified dentists and orthodontists design treatment plans and monitor progress remotely. Byte offers financing options with 100% approval. You can order an impression kit risk-free; if you aren’t a good candidate, Byte refunds the price.
- Short treatment plans
- 100% approval for financing
- Lifetime guarantee
- Not everyone is a candidate
Byte Reviews
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Reviewed Jan. 22, 2021
Ordering and getting my trays back was super easy. My first day wearing was pretty uncomfortable, but the next morning I was better. I wish customer service was a little better at getting me a copy of my receipt for my FSA reimbursement.
Reviewed Jan. 22, 2021
My teeth have become so straight after having two snaggle teeth my entire life. And I still have 4 weeks to go. Very impressed with Byte. Would totally recommend to a friend. I couldn't be happier to finally have the straight teeth I've been wanting for over 20 years. I've never felt confident with my smile and I can just see the changes happening right in front of my face. Great product.
Reviewed Jan. 22, 2021
The Byte care team has been with me every step of the way. They were very responsive and helpful with my millions of questions. Even if I annoyed them, they still continued to help me without making me sound like a pest. I received my impression kit, returned my completed impressions, received my treatment plan and my aligners to begin my treatment in less than a month's time. I couldn’t have done it without all of their help.
Reviewed Jan. 22, 2021
I’m about half way through my aligners and I love them so far! The aligners have been great and customer service has been so helpful when I’ve needed it. I was able to add Byte protection after purchasing which was amazing.
Reviewed Jan. 22, 2021
Awesome customer service! You’re paired with an advisor for each step of your journey with byte and they are always available to answer your questions and make this process as smooth as possible. I enjoyed the fact that I was updated on each step so I was never waiting around for the next step. I was kept in the loop from the get go which is important for an at home aligner treatment.
Reviewed Jan. 22, 2021
Excellent experience! My rep Jason ** was awesome. He was incredibly helpful and made the process super simple. I would recommend Byte to my friends and family based on my experience. They keep in touch with you through every step of the process and are quick to address any questions you have. Honestly, this is one of the best customer experiences I have had with a company.
Reviewed Jan. 22, 2021
I highly recommend using Byte to help straighten and whiten your teeth. Byte has been a super easy, affordable, approachable, and I love their little hints of humor on their packaging! Their representatives are amazingly easy to talk to, your personal profile is easy to follow so you know exactly what step you’re on, and everything is completed in a timely manner while still being high quality!
Reviewed Jan. 21, 2021
Updated on 06/24/2021: Treatment taking longer than expected. Overall easy to use but tooth not straight yet. Treatment plan was 15 weeks but needed adjustment because some teeth didn’t move right. The customer service is good. I hope to see the results some time soon.
Original Review: I feel that it's more easier and convenient way for me to use Byte aligners instead of going to the dentist. Much cheaper and same effective and convenient. You don't need to go to dentist office, all you need to do is order your aligners online and straighten your teeth to get a beautiful smile. So far I am enjoying my Byte aligners. Thanks.
Reviewed Jan. 21, 2021
Everything going well so far. I just need more of the spray they provide. It ran out in 2 weeks and I was sent 12 weeks of supplies. Pretty packaging. Simple instructions. Just need to play out full treatment to see how it goes.
Reviewed Jan. 21, 2021
I had a great experience with the customer service. Very easy process of getting and making the impressions. Then just wait a couple weeks and get the aligners and start your treatment. It’s as easy as that. Very impressed with how fast my progress is coming along. Cheaper and 10x faster than traditional braces.
Reviewed Jan. 21, 2021
I have had nothing less than a positive and pleasurable experience from the start! Their support staff is terrific, the product has been good quality and it’s been a great experience for me so far!! I still have a few more weeks of treatment, but it has been easy to do and I’m loving the results I’m seeing!!
Reviewed Jan. 21, 2021
Byte has been effortless through end through. Every step of the way Byte and their customer service team has been so efficient with guiding be throughout the entire process from payment plans to post retainer questions. My teeth have gotten so much straighter in such a short amount of time and with little to no hassle! Thank you Byte!
Reviewed Jan. 21, 2021
I love Byte overall, I can see a difference in my treatment so far. My only complaint is the lack of communication. I was unaware I needed a whole new set of aligners, I didn’t know I was supposed to tell Byte to send me the next set of aligners. I have never used this before so I feel a bit more communication would have avoided this issue.
Reviewed Jan. 21, 2021
Yes, it's affordable and good customer service. The website has a lot of answers to my questions. Being able to text someone for help is the easiest and my favorite part of the customer service that's is available. I have already recommended Byte to my friends.
Reviewed Jan. 21, 2021
Updating my progress with the Invisalign and see if I’m ready for retainers but I’m on tray 10 at bottom and still wearing 9 for top. There’s no more top and I need more foam teeth whitener for the top and bottom.
Reviewed Jan. 21, 2021
Customer service experience has always been excellent with this company. I had ordered something with the Black Friday/Cyber Monday deal they had in 2020. I didn’t see part of the order in my shipment, so I called and spoke to Bryce. He reviewed everything with efficiency and was able to help me out with the problem very quickly.
Reviewed Jan. 21, 2021
I must say, Byte has probably the best customer service I have ever experienced. They constantly texted, emailed me, and kept me engaged. From the very beginning and throughout the entire process, they were attentive and helpful. I am more than pleased.
Reviewed Jan. 21, 2021
Updated on 09/09/2021: Byte is really helpful and supportive when it comes to helping you fit your aligners. I will for sure recommend you guys to other people so they have a very affordable prices for aligners that will help get their teeth straight.
Original Review: I’m on week 3 and I haven’t seen any change so far so I’m wanting to know how much longer I need to wait, also my top tooth hasn’t been moving either. What will I have to do in order to get my top tooth straight?
Reviewed Jan. 21, 2021
I am midway through treatment, things are working as expected. Customer service is working to resolve an issue with one of my aligners that doesn't fit properly. The whitener works very well. The order process was easy and everything arrived as expected. Communication has been good.
Reviewed Jan. 20, 2021
The aligners cause no disruptions whenever I have them on. The whole kit is very organized and detailed for the customers. Everything you need comes with it too! My teeth have changed a lot and I’m really satisfied how it took such a little time for my teeth to have no gaps.
Reviewed Jan. 20, 2021
I would highly recommend Byte for a more confident smile. After 3 weeks, the progress is evident and so far the whole experience has been top notch. It is a easy process of evaluation and moving on to treatment and I feel highly motivated and encouraged to follow through.
Reviewed Jan. 20, 2021
I'm on week 4 of my Byte and I can say the process has been super fast and smooth. I am seeing very good results in the matter of days. I would gladly recommend this company if you're looking for a beautiful fast smile.
Reviewed Jan. 20, 2021
With Byte, the price is right! The results are fast. They are effective. And to top it all off there is great customer service! I would definitely recommend Byte to anyone I know who is looking to adjust their teeth. I did a lot of research to figure out which company was the best and I certainly chose the right one! So happy!
Reviewed Jan. 20, 2021
My experience has been great, customer service is very responsive. Questions are answered quickly and accurately and they are very helpful. The product itself is great and very easy to use. The people are extremely helpful and guide you through the process of your aligners. They are there all along the way. I am 3/4 through the program and have already seen a great improvement in my teeth.
Reviewed Jan. 20, 2021
The Byte company has great customer service. One recommendation is to assign one employee to each customer. Every time I reach out with a question someone different responds. It would be nice to get to know one employee of the byte company throughout my experience.
Reviewed Jan. 20, 2021
Any questions I have they always return my texts or emails promptly within a day or two. Also are very professional and knowledgeable of BYTE.... So far my progress is very good.. Looking forward to my half way point in a few weeks.
Reviewed Jan. 19, 2021
I used a promo code then saw a better one and the team worked with me so fast to make sure I got that same great deal! Very happy with all the technical steps so far and can’t wait to get my aligners and stuff to whiten my teeth!
Reviewed Jan. 19, 2021
2021 started off with my first Byte experience, and I am not disappointed! The retainers are virtually invisible, easy to wear and very comfortable. Very pleased with my Byte experience so far and looking forward to my final results! A+ on customer service!
Reviewed Jan. 19, 2021
I loved Byte. The Hyperbyte tool made the process so quick and easy! The pain was also nowhere near braces and I saw changes as quick as 3-4 weeks. It's also not as bad as I thought wearing the aligners all day. 10/10. Would recommend to anyone looking to correct their smile without the pain.1
Reviewed Jan. 19, 2021
I was really nervous to use aligners because I didn't want my teeth to be sore and hurt the whole time. I also didn't want to wear aligners during the day, so the nighttime aligners were a perfect fit for me! My teeth have barely been sore and I've still been able to eat all of my regular foods. I wear my aligners for at least 10 hours each night, I use the Byte device daily, and I love the Bright Byte whitening. My front teeth weren't too crooked, and they still need some tweaking after my last aligner, which the customer care team has been excellent to work with me on that. My bottom teeth were pretty crooked and they are straightening beautifully. I'm so excited to see the final results! I will happily recommend byte to friends and family and I would do this again in a heartbeat. Fantastic customer service, excellent product, and amazing results. 5 stars.
Reviewed Jan. 19, 2021
So far I am VERY IMPRESSED with the customer service and so far I can see a change in my teeth. I also love the packaging. There is very little pain, just pressure. Also the teeth brightening foam is also working quite well.
Reviewed Jan. 19, 2021
Byte has been a great choice for me. The lifetime guarantee is what sold me on this company, and the customer service has been amazing. I’m on week 3 of my 11 week treatment plan, and am really looking forward to a better smile that’s guaranteed for life.
Reviewed Jan. 19, 2021
I love that we were able to help my daughter get a beautiful smile without having to leave the house. So simple and easy to be able to do this from home and half the cost. So glad we found Byte and helped my daughter get a beautiful smile.
Reviewed Jan. 19, 2021
So far so good overall experience giving the circumstances with COVID. I have had some complications with the retainers since they did not fit in week 10 but they always reply very fast and they have fixed the problem. The shipping got messed up but COVID did not help. Thank you.
Reviewed Jan. 19, 2021
Incredibly boring! Absolutely no surprises, everything so far has been exactly what I expected and it is all good! The products have been comfortable and easy to use. After 4 weeks I already see a difference. I can't wait until I am finished.
Reviewed Jan. 19, 2021
Customer service was awesome! BYTE was very helpful and quick with solutions. Although I had to go backtrack a few trays back was a hassle but it was most likely my fault. I emailed byte and they were very nice!! Beginning of each tray you change it will feel uncomfortable for a few days then afterwards you’ll get use to it. Aligners are way better than braces in my opinion :).
Reviewed Jan. 19, 2021
The gaps in my teeth are almost all the way closed at this point. I also have been receiving great customer service and follow up from the Byte team. I would recommend this product to friends and family. I was skeptical about how well this product would work in the beginning, but my smile is much more attractive than ever.
Reviewed Jan. 19, 2021
I purchased Byte Teeth Liners after reading the reviews. I’ve always wanted to have straight teeth, but was concerned about the cost. This company has exceptional customer service and the Aligners are easy and comfortable to use. The instructions are easy to understand. I would definitely recommend this product.
Reviewed Jan. 19, 2021
I am currently on my 5th week of Byte Aligners and I am very pleased so far with my results. I had a really great experience with my initial consultation and getting everything set up. Communication is also good any time I reach out to give feedback or have a question. I am excited to see my continued progress.
Reviewed Jan. 19, 2021
Have had the best experience with Byte. The team is always checking in, giving tips and advise. I am only 1 month in, and there is no pain with the weekly progress. I am already noticing some changes. Plus the Byte Bright whitener is an added bonus.. Very excited for the final results.
Reviewed Jan. 19, 2021
Byte has been easy to use from the start. Impressions were straightforward, customer service is exceptional, and finished aligners fit great. All the instructions are clear and the Byte team has been very responsive when I've had questions. Can't wait to see the results!
Reviewed Jan. 19, 2021
This company has been fascinating and awesome! The process from start to present has been so easy and the team has been friendly, knowledgeable, prompt and customer focused. I would highly recommend them for quality and value to anyone seeking to improve their dental health and appearance!
Reviewed Jan. 18, 2021
Heard about Byte from a friend online, and had been thinking about braces. I had braces as a kid and didn't keep up with the retainers. Byte has been easy, fast, and so affordable! I am still in the process, but the improvement is crazy! My teeth already have improved so much, and are extremely white because of the Brightbyte! My dad even said I now have movie star teeth!
Reviewed Jan. 18, 2021
My mother and I found this brand when researching what invisible aligners I should get to correct my smile. Byte stood out as the best in regards to doctor involvement, timeline and price. I am very happy so far with my progress and excited for the last month to see the full results! Customer service has been extremely helpful as well with questions and concerns!
Reviewed Jan. 18, 2021
I was so excited when I found an affordable option for correcting my teeth. I had been self conscious about them for quite a while. Now, every morning I can't wait to look at my teeth when I take my aligners off. Not to mention how sweet and personable all of the staff are. I will recommend them over and over.
Reviewed Jan. 18, 2021
Customer service at Byte is so amazing. they always get back in a timely manner, they’re kind and know what they’re talking about! I am halfway through my treatment and I am already seeing results! Would highly recommend to a friend. Also, Penny, from Byte customer service is so wonderful! She’s helped me tremendously!!
Reviewed Jan. 18, 2021
The order process and then continued communication through getting and wearing my aligners has been great. The process has been easy to say the least. I've had crooked teeth my whole life and it's been great to experience straight teeth finally.
Reviewed Jan. 18, 2021
Customer Service at Byte has exceeded my expectations. Follow-up is timely and not obnoxious. Otherwise, the trays are working well so I haven't needed special attention. I'm about halfway through my treatment and making good progress toward a better smile.
Reviewed Jan. 18, 2021
I’m on week three of my treatment plan and so far it has been fantastic. Customer service has been great and responded quickly to all the questions I’ve had so far. The process of getting the aligners was quick and easy as well. Highly recommend.
Reviewed Jan. 18, 2021
UPDATED 1/21/2021: Ok first thing to say is that these things are working faster than I expected. I see that the bottom teeth were all scattered but when I got to week 5 they straight straight up and also the top as well????
ORIGINAL REVIEW: It is going pretty well for the bottom but the top is still needing more improvement like I paid a lot of money for these. I need all my teeth straight. I just started week 5 yesterday so if nothing improves by week 6 I will contact immediately!
Reviewed Jan. 18, 2021
My adjustment in the bottom teeth has taken longer than expected. My top teeth aligned well. Although it has taken longer for my bottom teeth to align, Byte has been great at responding and answering my questions. They have sent new aligners out to continue the process. It is so close, and I have ordered my upper teeth retainer. The staff has been great, and I highly recommend Byte to get the results.
Reviewed Jan. 18, 2021
I'm currently on Week 13 and loving my progress. I'm doing the Byte at Night program which has been perfect for my lifestyle and the process of getting started has been very easy. The support throughout has been amazing, no question goes unanswered.
Reviewed Jan. 18, 2021
As an adult who wants to be able to floss, avoid gum diseases, and enjoy straighter teeth, this was a great option. I'm on week 11 and loving it. Also, their customer service is 10/10. They respond so quickly to any minor question I have.
Reviewed Jan. 18, 2021
I am halfway through my treatment and I am very happy with the outcome so far. The customer service is amazing and the price is right. I can wait to see my final results. I highly recommend Byte. Such an amazing company.
Reviewed Jan. 18, 2021
As someone who previously had traditional braces and is looking to straighten out some crowding later in life, Byte has been the perfect solution! The process of taking the impressions was straightforward and easy to follow, my treatment plan was ready for me to view very quickly after Byte received my impressions, and customer service has been wonderful to work with! After lots of research, I found Byte to be the best option for me and I have not been disappointed with my treatment thus far! Everything has been progressing as expected (with little to no discomfort, thanks to the Hyperbyte) and I'm so excited to see my results!
Reviewed Jan. 18, 2021
When I began my Byte journey, I wasn’t sure what to expect. But I had heard great reviews from everywhere, so I decided to take a leap. Each night I would put in the aligners and each morning, I would feel my teeth moving closer and closer together. It’s a great feeling knowing that my smile is becoming more complete! Thanks Byte!
Reviewed Jan. 18, 2021
I have been using the Byte system now for 3 months and I am so pleased so far. The staff is so helpful and friendly. If I call or email I get a response right away. Helpful friendly service is what I have experienced so far.
Reviewed Jan. 18, 2021
I had tried other companies before and couldn’t get a perfect impression so I couldn’t move forward. I am so glad Byte took my impressions and were able to customize my treatment to achieve my ideal smile. The pain was only in the first 3 weeks of treatment and every week afterwards my teeth have gotten used to moving. I fully believe it’s because of the Hyperbyte. Would recommend to anyone looking to fix their smile.
Reviewed Jan. 18, 2021
Byte has been amazing so far! Great customer service, good deals and so quick and easy. I’ve had many friends get clear aligners with other companies and Byte always seems to have the best price and the most value out of the product. I’m only on my first week of the treatment but everyone has said they are completely unnoticeable! I’ve been recommending Byte to everyone I know and I’m so happy I decided to use them.
Reviewed Jan. 17, 2021
I am on week 4 of my teeth journey and I have already started getting compliments on my teeth. I had a overbite and a small gap - my gap is completely gone. My teeth are definitely getting better, I am so Glad that I was a candidate.
Reviewed Jan. 17, 2021
I’ve been amazed at how comfortable my Byte aligners have been. I’m on Week 4 of my 15 week plan and I already see a difference in my teeth! The aligners don’t hurt or create too much pressure. The customer service is amazing. Wish I had done this sooner!
Reviewed Jan. 16, 2021
This entire experience with Byte has been very easy. The customer support team has kept me informed and answered any questions quickly. I am very pleased with the straightening of my teeth and look forward to maintaining them now. I highly recommend this company and this way of Invisaligners.
Reviewed Jan. 16, 2021
I am a little over halfway through the process. There is an obvious difference so I am looking forward to the final result. Took some getting used to the aligners but all good now. I’ve stopped snacking since I don’t like having to take the aligners out all the time so that’s an added bonus.
Reviewed Jan. 16, 2021
Loving Byte so far! My teeth are moving little by little, haven’t really noticed the little changes unless I look at my treatment plan online to see the progress. Loving it! Plus the Bright Byte makes my teeth super white which I love.
Reviewed Jan. 16, 2021
So far my experience has been great. I've had no issues and am starting to noticeably see results just in a little over 3 weeks. Looking forward to seeing myself progress along till the end. It's been a good journey so far.
Reviewed Jan. 16, 2021
Very pleased with how easy the process was. Great instructions, follow up and helpful support staff. I can see the results each week. I was a little worried prior to not working with a local business but the detail and results have put my mind at ease. Couldn't be easier!
Reviewed Jan. 15, 2021
I am on week 13 of my aligners and could not be happier! Easy to put in and take out. Not one problem to date. Using their whitening foam, has made a difference on the whiteness of my teeth. Looking forward to the end.
Reviewed Jan. 15, 2021
Updated on 02/26/2021: 1/2 way thru my journey..My smile will soon be bright..My confidence is growing..Thanks to my team at BYTE...This process has been so easy to work it in to my daily routine ..I was anticipating discomfort but there has been none.. I'm looking forward to the end results...
Original Review: I'm only 2 weeks into my journey but so far it's so easy..I really like the creative packaging that the aligners came in..and lots of support from my e-pal support team..plus all the YouTube videos..I'm looking forward to the end results..
Reviewed Jan. 15, 2021
Byte has great customer service and the process has been easy. They have responded promptly to all of my emails and answered all my questions. My daughter's teeth are looking beautiful and we can't believe it only took 13 weeks. So happy we chose to go with Byte.
Reviewed Jan. 15, 2021
I am only a little over four weeks into my treatment, but my teeth have already moved some. I still have a while to go yet, but I am really looking forward to having a smile to be happy with. Thank you.
Reviewed Jan. 15, 2021
I’m over 55, and I had decided that I was going to just live with my crooked smile and teeth for the remainder of my years because braces at my age - who does that. But then I saw a short video at my dentist office about aligners as a viable alternative to braces. I began to do some research and came across Byte as a highly rated and significantly more affordable option. So I contacted Byte, did the impressions and sent them in for evaluation to see if the evaluation outcome would give me a better smile. When I saw where I was and where Byte could take me, I didn’t hesitate to get started. I’m only in Week 3 right now, but I can see things moving in the right direction. So excited to see what the Byte aligners will do for me!
Reviewed Jan. 15, 2021
Since day one, the Byte team has been by my side to ensure my experience was nothing but great! I just recently got my aligners and am very pleased with how easy every step of the process has been thus far. I can’t wait to show off my new smile and am grateful for this company.
Reviewed Jan. 15, 2021
I just started the Byte journey but I can say that the customer service has been amazing. All questions have been answered and the process has been so easy and painless. My byte advisor has been so helpful and very kind. I would highly recommend to anyone.
Reviewed Jan. 15, 2021
Great customer service and innovative product. I like being able to take impressions from home and take the entire treatment from home as well. Have not started the treatment yet but looking forward to it. Good price and customer service.
Reviewed Jan. 15, 2021
I have to say that despite I have to go for round 2 because of a stubborn tooth, I have had extraordinary customer service throughout my straightening process. When I have had to call, it is like talking to my best friends. My most recent conversation with Bryce was amazing! So extremely helpful and told me about the special deal on the whitening so I ordered right away. ❤️❤️❤️ Byte!!!
Reviewed Jan. 15, 2021
Colby is a great person and good at what he does. Keeps me up to date with my order and my process and helping me with insurance. Answering all my questions fast! I would definitely recommend him to anyone else!
Reviewed Jan. 14, 2021
For me a smile says a lot, that's why I decided to start taking care of mine and Byte has given me the best option and an affordable price. I'm happy with my aligners and working on that smile. Thank you byte!!
Reviewed Jan. 14, 2021
The representatives are great about answering all my questions that I have. The payment plans are great and the various options make it possible to afford making your teeth better. I highly recommend and will tell my friends about this program. Affordable and great items are included.
Reviewed Jan. 14, 2021
Byte was soooo helpful throughout the entire process. I am soooo thankful for all of their help and can’t wait to continue my Byte journey. I am so excited to see my finished results. Thank you so much Byte. ❤️
Reviewed Jan. 14, 2021
First of All. Best Deal. Best Guarantees. I'm still waiting to receive but they really extended my coupon code till I was ready. I have tried other aligners companies, but even after treatment there was no guarantee that they'd help if smile moves, well Byte will secure that if it were to occur.
Reviewed Jan. 14, 2021
I have already told some of my friends about how amazing the customer service is with Byte. I told them how easy it is to get started!! The kit comes ready to get started. The aligners are already starting to work and it’s only been one week!!
Reviewed Jan. 14, 2021
I'm on week 10 of 15 for my night time aligners. I have been VERY happy with the progress that I am already seeing, as well as the customer service. I have only had minimal discomfort on the first few days of wearing the new aligners, but it is totally worth it. I am excited to see the final outcome based on the progress already seen!
Reviewed Jan. 14, 2021
I purchased dental aligners from Byte.com. They were very responsive before I signed on the bottom line. I'm in the middle of treatment right now, and I've written them several times with a question and concern, and I haven't gotten a reply. I'm hoping that this post prompts them to be more attentive to existing customers.
Reviewed Jan. 14, 2021
I was so pleasantly surprised with my Byte experience. I had debated for years getting braces due to my shifting teeth but had put it off due to the price and worry about how cumbersome it may be. When I saw Byte advertised I went for it. The entire experience - from creating the molds, to getting my aligners... daily maintenance, any questions I had - all wonderful. The support team was so helpful and quick to respond, answered all my questions and then some. The best part?? Now I have a smile that I'm not self-conscious of! Thank you Byte!!!
Reviewed Jan. 14, 2021
My very crowded top teeth are showing progress and my bottom teeth are on track as well! I’ve been recommending Byte to all of my friends not just for the at-home straightening, but the great customer service as well! Looking forward to shedding my mask and having beautiful straight white teeth!
Reviewed Jan. 14, 2021
Everyone was so helpful and made the experience really easy. I couldn't use the first set of trays that were sent because they were too big for my mouth. :( They sent me small trays free of charge! They also made it returning the trays extremely easy, All I had to do was scan the code on the instructions and schedule a USPS pick up. I would definitely recommend Byte to anyone looking for a simplified option for straightening their teeth.
Reviewed Jan. 13, 2021
My teeth are super bad but I wanted them to be straighter and more even. You can feel the aligners working when you are wearing them because of the pressure they put on your teeth. So far they have been working for me! I can’t wait to see the end result.
Reviewed Jan. 13, 2021
The experience has been good. The cost is more than other programs but the technology seems more advanced and shorter program length. Sometimes there are long periods between updates on status of events but overall meeting expectations. Still awaiting aligners to get started with the program.
Reviewed Jan. 13, 2021
I love the quality of the products and I like to customer service. I’m glad I chose the service and definitely recommending it to other. They followed me every step away and always checking on me and that’s great. Great overall.
Reviewed Jan. 13, 2021
Byte has been great in terms of their customer service. My Byte advisor set me up with a payment plan and ensured that I was set up with all my required supplies to make the treatment go as smooth as possible. They proactively check in on me to make sure things are going well, this combined with the effective aligners makes Byte work for me.
Reviewed Jan. 13, 2021
The company seems to be run by customer support folks incentivized by referral bonuses. You will never speak to an actual dentist here. It takes days to get a response via e-mail. I'm currently stuck in limbo in the middle of treatment and am not getting responses from anyone. 12 aligners in and I've seen slight improvements but less than what I expected.
If treatment works out, it will have been a good price but at this point (1/13/2021) it seems like you get what you pay for with a cheaper company. Also worth noting is, the only reason that so many people leave reviews is so they can get a free bottle of their overpriced $30 aligner cleaner. I will be happy to update this review if things work out, but at the current pace of communication and sending out new aligners, I am not satisfied.
Reviewed Jan. 13, 2021
I am in week 5 of my process and have already begun to see a cleaner, whiter, and straighter smile. I have started to receive compliments from friends and family, which has me so much more excited about the process.
Reviewed Jan. 13, 2021
I have had an amazing experience with Byte. I feel my teeth already changing. My teeth are so so much whiter! The customer service has been on point! Overall I'm very pleased with byte! There has been some pain. Nothing that ibuprofen can't fix. My aligners are definitely working!
Reviewed Jan. 13, 2021
I had traditional metal braces when I was age 12 through 15. I remember getting poked by wires, having brackets snap off, and worst of all, getting food stuck in them. But when I finally got them off, I was so happy. Enter wisdom teeth, and you’d never know I had braces on my bottom teeth. As my wisdom teeth came in, my bottom teeth started to crowd in the front. Thankfully my top teeth weren’t affected too horribly, but they were still misaligned. I had my wisdom teeth removed when I was 18, however, never wanted to go back to traditional braces to fix what the crowding had done.
My dentist has been pushing for Invisalign for years, but the cost has kept me from doing it. When I saw an ad for Byte, I was interested. What got me was their money back promise if I wasn’t a candidate for their service. I figured, what did I have to lose?! I’m now almost a week in and I can tell, this is exactly what I needed, at a fraction of the cost of what my dentist quoted me (like, literally 1/5 the cost). For anyone who had braces when they were younger and had teeth move on them over the years, definitely give Byte a try!
Reviewed Jan. 13, 2021
The packages and products arrived well packaged and I have already seen progress in the first half of my treatment plan. The customer service is incredibly accessible and quick to respond and Answer any questions. The site and process comes across as very professional and I would highly recommend them.
Reviewed Jan. 13, 2021
I love my whitening foam. It freshens my breath and whitens my teeth. What more can you ask for? I love that you can put it on your aligners and simply forget about it. Also most leave a bad taste in your mouth. This doesn’t. It’s wonderful!
Reviewed Jan. 12, 2021
Everything happened so quickly and here I am 11 weeks later with straight teeth!! It was soo easy and pretty affordable with flexible payment plans. Highly recommend. Aside from that I did not have to leave my house! I am very impressed on how quickly everything happened. The bright white that came with the kit doesn't look like it will do much but it's awesome, makes my teeth nice and white and keeps my breath nice and fresh.
Reviewed Jan. 12, 2021
I'm about 3/4 of the way through my treatment. My top teeth are already mostly done, just waiting for the bottom teeth to catch up now. Byte at Night is what I went with, and I don't at all regret spending the extra money!
Reviewed Jan. 12, 2021
I am so thrilled with the results I am getting from Byte. So far, the experience couldn't have been easier and the results are exceeding my expectations. My top teeth are already straight and my bottom teeth are well on the way. An unexpected bonus is that my teeth are actually whiter and people never notice I'm wearing my aligners! Thrilled!!
Reviewed Jan. 12, 2021
I am giving this review even though I haven’t completed my treatment. I am currently on the Byte at night treatment for 12 weeks and I am currently 8 weeks into the program. I have 4 more weeks to go but so far I can honestly say the process has been easier than I expected. From day one the customer service has been phenomenal. I didn’t expect a company that I have never met to meet all of my expectations as if I was physically in person.
The byte advisors and byte care team made sure I fully understood all the pros and cons of receiving aligners on my journey to straighter teeth. They outlined every detail & every step I would have to take to make sure I was doing the treatment the right way. I love how I was able to see my completed teeth in 3D and the process it would take to get there. They give you a gum massager and file to make sure the aligners are comfortable to the way I like. I am 100% satisfied with byte and can’t wait until the end of my treatment. So far I am loving my results I see from wearing my aligners.
Reviewed Jan. 12, 2021
I had braces for 4 years and lost my retainer soon after. My smile has been an insecurity for over 10 years. I'm on week 5 and have already noticed the difference! I'm very happy I made this decision to go with Byte.
Reviewed Jan. 12, 2021
I’ll admit I was skeptical of the whole system at first as you don’t physically meet with someone. But it’s the 21st century and Technology is more powerful than ever. The process was so easy and I was constantly getting my questions answered. The results are actually real! I am halfway through my treatment plan and I already see a noticeable difference - even My friends and family notice a difference as well!
Reviewed Jan. 12, 2021
I am very pleased with the results, and customer service I've received. My smile is beautiful, it has help with my confidence so much. Thank you so much, I love my new smile. I will definitely recommend Byte to my friends.
Reviewed Jan. 12, 2021
The ordering process is quick and easy to use. I also like the customer service experience. Very friendly staffs and quick response to questions via text messages, phone calls. However the teeth whitening product is not enough for the whole treatment.
Reviewed Jan. 12, 2021
I am really pleased with the process getting my aligners. It is easy and pretty fast. Customer service help me with all my questions professionally. The price is affordable and cheaper than any brands in the market. The quality of the aligners are great!
Reviewed Jan. 11, 2021
Finding a brand we could trust is something we look for these days and it's not just about the quality of product but more and most importantly, the care they give is at stake. What I found in Byte was that they actually see you as their own and care about your results.
Reviewed Jan. 11, 2021
I am currently halfway through my treatment. I have seen a significant improvement with my smile from week to week. I just finished my top retainer treatment plan and I am not 100% satisfied with the lining of my teeth so I inquired to the support team and they got back to me right away with the next steps on how to correct it. I am awaiting their email to see if I need to shift my treatment plan but aside from this minor holdup I am thrilled with how my teeth are transforming. Also, the BrightByte has whitened my smile with using 2 small pumps a day. Most people don’t even notice I am wearing a retainer and it fits comfortably. I would recommend Byte to anyone wanting to improve the look of their smile.
Reviewed Jan. 10, 2021
Byte has been an easy and painless process. I went with the At-night plan and my 11-week treatment time flew by. Their HyperByte technology eliminated any teeth sensitivity. The ByteBright aligner cleaner was awesome too because it whitened my teeth throughout the process. I’m very happy with the results and highly recommend it!
Reviewed Jan. 10, 2021
Honestly so pleased with the results so far and only halfway through with my treatment. My bottom row was so embarrassing for years and now I have more confidence. I look forward to the end result and am so excited. Thank you Byte!
Reviewed Jan. 10, 2021
I've had good results so far with Byte. Customer service is usually fairly responsive, the product does what it says it will and I'm seeing good progress. I recommend this product to those who are need to straighten their teeth but don't want to deal with braces. I also like the teeth whitening product that comes along with the kit. It's gentle and effective.
Reviewed Jan. 9, 2021
My son is on his 8th week and we are beyond satisfied. My son is excited with his results. He has been extremely responsible with the daily care required to get the best results. I have never seen him more motivated.
Reviewed Jan. 9, 2021
I started with the Byte Aligner process one week ago, and so far it is a very positive experience. The aligners are very comfortable, and I am especially impressed with the BrightByte foam for an aligner cleanser because it is also a breath freshener. The big plus is that it whitens at the same time.
Reviewed Jan. 9, 2021
I started treatment 5 weeks ago, it’s been pretty good, except for a few minor inconvenience like Care Credit charging late fees even when I’ve given my payment on time, will update you all on my treatment once it’s progresses. My whitening foam did leak, I have reached out to them and they encouraged me to leave a review haha so here I am.
Reviewed Jan. 9, 2021
The process of taking the models is very easy and within a week I had a virtual plan sent to me. Once I purchased the plan within two weeks my aligners were here. I really enjoyed the whole experience and so far very happy with how my new smile is coming.
Reviewed Jan. 9, 2021
I am only 8 weeks in but so far this has been a great experience. I look forward to changing my aligners weekly and note the progress. Furthermore the customer service team has been so helpful. They answer questions quickly and held my hand during the setup progress so I knew what to expect. Would 100% recommend for people looking to get their perfect smile.
Reviewed Jan. 9, 2021
This was by far the best choice I have made for myself in a long time.. I am seeing amazing results in a fast period of time, everything is easy to use. It’s very comfortable as well as helping me to keep my teeth white!!! I recommend this to anyone who is looking to Brighten their smile..
Reviewed Jan. 9, 2021
I am currently on Week 7 of my Byte aligner treatment and have enjoyed my experience so far! Honestly, I was a bit nervous/intimidated by the process of taking my impressions and sending them back, but byte made it very easy with clear instructions and reassurance. I got my aligners made and sent to me quickly and started my treatment right away. When I noticed an issue with my online patient account, a customer experience specialist named Bryce M responded right away and helped me resolve the problem quickly. My byte experience has been very positive so far, and I am so excited to see my new smile! Thank you, byte!
Reviewed Jan. 9, 2021
My invisiable is doing great job and I see a lot of changes and progress. I am referring friends and family. I already referred a friend. Everyone is amazed the the progress. I can't wait to see the end result.
Reviewed Jan. 8, 2021
My experience with Byte has been really simple and hassle free. I love that everything is remote. The only negative was the lack of clarity around the plan itself. The instructions lacked details on the number of weeks and the alignment shipment. They neglected to mention the first 15 weeks only are sent.
Reviewed Jan. 8, 2021
I am absolutely excited about my teeth results so far! It has only been 5 weeks and already looking much better. And I only use the dentures at night. The before and now pictures are extremely visible in the photos attached here. Thank you Bright Byte.
Reviewed Jan. 8, 2021
This process has been so incredibly easy! From doing the impressions to adjusting my smile, everything has been simple and with great guidance. I was able to see dramatic changes within the first few weeks and can't wait to the final outcome. Not to mention they are super quick to respond any time you reach out with questions! I've already recommended Byte to multiple people, and I plan to continues :). Great product, great process, great customer service.
Reviewed Jan. 8, 2021
Just started the process with Byte and the support has been outstanding so far. All questions have been answered to the fullest extend and support is a phone call or e-mail away. Hope to have communication in the future to get help with whatever I need.
Reviewed Jan. 8, 2021
It’s been easy and reliable process so far and the customer service has been fantastic. Very happy with it so far. My teeth are starting to move and it’s very exciting to see and feel some relief and straightening already!
Reviewed Jan. 8, 2021
I was nervous about the whole experience, but Byte has made everything so easy and covered all the bases. I have all the resources I need and now that I'm into the program a little, it's so much easier than I thought it would be.
Reviewed Jan. 8, 2021
I do not have my liners as of yet but the ordering process was great! There are 3 ways to set up payment plans. The consultants were great and I can’t wait to start! I have tooth sensitivity and my dentist recommended that if I wanted it to go away to get braces or liners. I am hoping it helps with that but also hope it helps with my smile. I never smile with my teeth and hopefully this will help!
Reviewed Jan. 8, 2021
I am nearly 1/3 through my 15 week treatment and I can already see such improvement! After one week of wearing my Byte aligners I felt like my teeth already looked straighter! The Byte team is amazing! They are in constant communication and easy to reach if there is an issue. I was able to do the impressions at home with no issues, they even rushed out a new set when the first set of equipment was too large for my mouth. The step by step guides are easy to follow and made at home impressions and aligner care easy! An added bonus is how nicely packaged everything is and the small aligner case that comes with your order makes taking the aligners out on-the-go easy. The hyperbyte included is like a 5 minute massage for my mouth! I even do the hyperbyte 10-15 minutes a day to help with soreness. I highly recommend this program and cannot wait to see my final product!
Reviewed Jan. 8, 2021
My teeth kept shifting after an accident. It started to cause headaches and jaw pain. Since I got my Byte aligners my headaches are gone and my teeth are shifting back in place. My only other option would be to get my jaw cut and reset. I’m so relieved and happy.
Reviewed Jan. 8, 2021
Byte made my teeth straightening experience so seamless and simple. Excellent customer service. The teeth mold process to get fitted for my aligners was so easy, the products are great and so user friendly. I called with questions and the reps were friendly, knowledgeable and so helpful. I am very satisfied with the products, service and company as a whole. I highly recommend using byte for any orthodontic needs!
Reviewed Jan. 8, 2021
I have been pleasantly surprised by the results. I’m not even done yet but can see the retainers working and moving my teeth into position. Also, support staff has been present and awesome. I had a lot of questions starting out and through the process. They have been answering them thoroughly and quickly. Thanks.
Reviewed Jan. 8, 2021
I’m in the second week and I love it???? It’s very simple and easy, you just follow all the steps and done???? After I tried one if my friends is so excited to try it too, you can see your teeth changing and I’m only in the Second weeks.
Reviewed Jan. 7, 2021
It’s been a great experience so far. I opted for the convenience of night time aligners but found myself wearing them for about 20 hours per day because they’re not bothersome. Also customer service has been excellent! Always get back in a timely manner.
Reviewed Jan. 7, 2021
I was told I wasn’t a candidate for Invisalign. I thought I’d do the Byte impression kit and just see what they had to say. Thankfully they were able to help me! Process has been super easy with great results!
Reviewed Jan. 7, 2021
So far I have gone through two complete sets of 10-14 weeks of aligners and still do not see any change in my teeth placement. I am now on my third set of aligners for top and bottom. While the team has been very helpful at stating I should keep going, I am really not seeing any difference and I would think that by now, those bottom teeth would have begun to shift! I am wondering if these aligners work for everyone or just some? Maybe my teeth are just too entrenched in their crooked placement.
Reviewed Jan. 7, 2021
Byte has been such an amazing experience. They walk you through every step and are on top of it if you have any questions. I would like to thank everyone in the process, every staff member that has helped with a question has went above and beyond for me. Thank you so much!
Reviewed Jan. 7, 2021
I started because I've always wanted a beautiful smile. The process is pretty straightforward. The trays are easy to wear and look great even though my treatment was only at night. I like the funky little note cards you get each week.
Reviewed Jan. 7, 2021
This program is extraordinary! My husband and mother are the most intrigued ones! They can't believe how fast my teeth are changing! I love it! I have recommended Byte to almost everyone I see - strangers too! I can't wait until I am done every week. I look forward to changing out my old aligners to the new ones! I am so excited, best money spent!
Reviewed Jan. 7, 2021
Byte made things super simple for me throughout this process. Not only are the aligners working better than expected, I’ve also had a great experience with customer service. They’ve been extremely helpful throughout each step, with quick responses and helpful tips. I’ve seen so many improvements in my smile and feeling more & more confident daily. The wonderful customer service and helpful representatives are just the cherry on top.
Reviewed Jan. 6, 2021
I love the way this whole experience is. I have had crowed teeth since I was little and was afraid of braces. I finally gave in and tried this as an adult and it wasn't bad. It's not painful at all it was a little uncomfortable when I switch out every week but nothing I couldn't handle. I would recommend to anyone to at least give them a try.
Reviewed Jan. 6, 2021
My smile improves especially my teeth’s alignment. It is awesome! They also have a great customer service. I can't wait to see my projected teeth alignment. I recommend Byte. They didn’t let me down. Keep up the good work guys.
Reviewed Jan. 6, 2021
My experience with Byte has been stellar. In April 2020, I decided to correct my smile after neglecting to wear my retainers for years. I did my due diligence and researched all invisible aligner companies. My dentist championed Invasalign, which costed $6,000. Smile Direct had the worst reviews, so it was immediately out. Luckily, I landed on reviews for Byte. After doing several hours of reading user reviews, I decided to purchase the impression kit. Within four days, I had the kit. I sent my impressions in (be sure you watch the how to videos!), and within a week, I had my treatment. Let me say this: The 3D model was exactly the same as Invasalign’s. After seeing how my smile would change, I immediately ordered my treatment.
My advice to you: follow your treatment. Do EXACTLY what is written to you. I was very successful with my treatment with no problems. You will be uncomfortable for the first month. That’s normal. I had braces, so I know how to handle the pain. Buy ortho-wax and file the edges down if they are uncomfortable. ** works well if you experience some jaw pain, which is normal. My treatment is nearing its end. I am happy with my results, and my friends tell me that my smile is amazing! I want to thank my smile consultant, Olivia, for all her help. Remember: Your smile consultants are here for you, so be sure you reach out if you experienced any issues. Again, do it. You will love your new smile.
Reviewed Jan. 6, 2021
This was a great option for me, as I do a lot of meetings and speaking during the days. I have worn them for about a month and already see changes happening. I have always been ashamed of my smile in the past, but I am gaining more self-confidence every day.
Reviewed Jan. 6, 2021
The Customer Care Team is extremely responsive and helpful, and the entire process was smooth. I am one month in, and can already see my teeth shifting (and whitening). Everything is very clearly labeled and provided so that each week you can seamlessly switch aligners each week.
Reviewed Jan. 6, 2021
I have been very happy with my progress so far with Byte. I’m just a few weeks in and already see good changes! I can’t wait to see the end result! I highly encourage anyone who wants beautiful, straight teeth to check out Byte!
Reviewed Jan. 6, 2021
I am on week 9 of my 18 week treatment and so far so good, I am so pleased because I and many other people have noticed the fact that my smile looks much better in such a short period of time. Recommended!
Reviewed Jan. 6, 2021
It has been a smooth process so far, the pain and discomfort is minimum. The communication is great throughout the process and I am excited to see my final result. I am about halfway through my process and have appreciated how easy it is.
Reviewed Jan. 6, 2021
We have had great customer service and they are quick to help you through the process. When we sent in updated pictures of the progress, they took the extra time to get more information from us to help us achieve my goal and look.
Reviewed Jan. 5, 2021
Thankful for the Byte team!!! After I did the impression kit I wasn’t financially ready to buy my new smile. However, they always reminded me to get the smile I wanted and I finally did. I’m so excited to see my new smile. Thank you Byte team for not giving up on me.
Reviewed Jan. 5, 2021
On week 7 and can already see a huge difference! Customer service is fantastic and cannot wait to see my smile at the end of my 14 weeks! I’ve always wanted to straighten my smile and after researching Byte had the best reviews and I went for it.
Reviewed Jan. 5, 2021
I’ve heard about Byte's aligners for a while now and wanted to give it a try. I ordered my bytes (which came pretty quickly) a few weeks ago. I had a little issue with my top bytes not fitting properly or the 2nd week and was in need of an adjustment. Customer service responded quickly, was very nice and helpful! My problem was solved. Can’t wait for my smile :)
Reviewed Jan. 5, 2021
It seems to be working! I think my teeth are straightening very nicely. The aligners are very easy to use. Barely causes any discomfort. The BrightByte solution is also very handy and works great as well. Great customer service!
Reviewed Jan. 5, 2021
In such a short period of time, we've noticed a tremendous difference in her smile! So glad we got this for my daughter. She's getting her confidence back! Easy to use for beginners and her teeth are so white! Will definitely recommend to all my family and friends.
Reviewed Jan. 5, 2021
I hope the product is as good as the customer service has been. I really appreciated the informative booklets I was given and the process was not difficult to do alone. I liked that someone from Byte seemed like they were in touch with me from the beginning.
Reviewed Jan. 5, 2021
The process is simple and the changes I’ve already seen in my teeth are amazing and I’m only 4 weeks in to a 13 week process. I wasn’t sure what to expect but I’m glad I decided to move forward and do this.
Reviewed Jan. 5, 2021
Updated on 01/12/2021: After 15 weeks of the Byte program my teeth are now worse. Before they just need to be straight. Now I can’t chew, I cannot eat simple foods. So Byte sent me another 15 week program. Great because my life revolves around their time schedule and not my own. Also sent these 15 weeks of aligners without the cleaning foam. This was their mistake and I have to pay for it. Over have to say you have a 50/50 chance of it working for you. It has not for me.
Original Review: I can’t chew food. I can’t close my mouth all the way. I was told 15 weeks. Now who knows how long. My life has been put on hold because I can’t eat. So my plans for tour were cancelled. As a professional this hurts my business. But there is nothing I can do now but wait and hope for the best and maybe I’ll get my next set of retainers before February... Hopefully but seems hopeless.
Hi there! We appreciate all feedback that comes our way. We'd love to look into this further and see what we can do for you to make sure we're keeping your treatment as comfortable as possible. Send a message to our support team and we'll get you on track as soon as possible.
Reviewed Jan. 5, 2021
Byte has been a great experience, as my teeth progress from crooked to straight. It has been easy to follow. The aligners, the Hyperbyte, the brightener, and the case to carry them in, have been great tools to a brighter, straighter smile.
Reviewed Jan. 5, 2021
I was so excited about using Byte because I really didn’t want braces. I play trumpet and didn’t want to mess up my embouchure with braces. So far it has been a great experience and I’m still enjoying playing trumpet without at issues. Thankful for this option!
Reviewed Jan. 4, 2021
Everything has been great so far. I'm in week 6 of wearing aligner. Wow, I wore metal braces when I was younger. But over the years my teeth gradually got crooked again. Using these aligners is SO MUCH easier and better than the old wire braces. No need to go to office. Do everything at home yourself. So easy and convenient. And when you have a question they're always there to help you. Always friendly and wanting to help.
Reviewed Jan. 4, 2021
Byte has incredible customer service and I was able to talk to customer service representatives over the phone, by text, or by email. The product is easy to use and has turned daunting visits to the orthodontist into an easy home use product!
Reviewed Jan. 4, 2021
I am loving Byte so far and I can really see my smiling forming into something that I have been wanting. It is a super easy and convenient process. I am so glad my brother recommended me to this process.
Reviewed Jan. 4, 2021
Very helpful. Direct answers. Polite customer service representative. No hold time. Was satisfied with my order. Was happy with my purchase. I would recommend to a friend. Easy to order. Clear directions when doing impressions. Every time I speak to a representative my issues are always get resolved.
Reviewed Jan. 4, 2021
I've wanted to fix the flaws in my bite for a long time but could not even fathom having metal braces in my 30s let alone my 40s by the time I could do it. I got a lot of info from a friend on another program and it seemed like it would take forever. I came upon Byte and it sounded too good to be true but it works... I’m 5 weeks in and my results have been amazing so far... 9 weeks to go to a straight white gorgeous smile.
Reviewed Jan. 4, 2021
I am 3.5 weeks into my new night aligners and so far have loved the experience. From the time I ordered my impression kit until now, the team at Byte have been super helpful and always checking up to see how I’m going. All of the packaging was nicely done and very professional. I was surprised how comfortable my aligners have been and I can definitely feel my teeth moving. Cant wait to see my end result. Highly recommend :).
Reviewed Jan. 3, 2021
Everything with Byte has been top notch. The customer service to the directions and organization of the materials. On top of that the aligners have been a great fit (I will be on week 5 tomorrow) and only slightly uncomfortable the first 2 wears (the hyper bite helps with that). I was told I would start to see a real difference about half way through my journey (which will be between 7-8 weeks). I’m almost there and so excited!
Reviewed Jan. 3, 2021
So glad I purchased the Byte night time aligners! It was definitely the way to go for the sake of convenience. I don’t have to worry about taking them on and off during the day to eat and drink. And the Byte brand is more affordable than most others.
Reviewed Jan. 2, 2021
I first and foremost want to thank the company for a wonderful experience and great advertisement for me to see their product. Byte has made me happy about smiling in public. The process is very straightforward and it's a guarantee that I will be happier than I’ve ever been when the process is done.
Reviewed Jan. 2, 2021
In the process of my Byte treatment, the Consumer Affairs have been great. They always get back to me with my questions in a timely manner, very rarely ever taking an extended period of time. My experience has been great so far.
Reviewed Jan. 2, 2021
I did a lot of research on teeth aligners before choosing a brand and I'm glad I chose Byte! Organized, well thought out and great instructions, plus someone is always available for questions or assistance. Most important, I've never been happier with my smile!
Reviewed Jan. 2, 2021
My experience thus far has been fantastic???? My advisor, Sarah **, is knowledgeable and delightful???? I am beyond pleased with the apparent progress at only 30% of the way through my treatment plan???? SO excited to see the final results of my COVID-inspired self-improvement project????
Reviewed Jan. 2, 2021
I am in week 4 of using my aligners. I had to try twice to get my impressions, but once I got that right, the process has been relatively quick and painless. Customer service has been checking in regularly. No issues as of yet.
Reviewed Jan. 1, 2021
I'm currently in my 10th aligner set of 15. They are definitely making a difference. The spacing is more even and my teeth are getting more straight. There is some discomfort particularly when starting a new set but that was to be expected.
Reviewed Jan. 1, 2021
I haven’t even received my liners yet, and I am already ecstatic with the customer service Byte has offered. They were understanding of USPS delays, and kept me up-to-date during each step of the starting process, even if that simply meant alerting me that a step was still in process or delayed or ahead of schedule. Thanks Byte!
Reviewed Jan. 1, 2021
What stands out the most about this company is their great customer service. They truly seem to care about whether or not you're having a good experience with your custom liners. They are very easy to reach out to and respond relatively quickly with very insightful information in response to any question(s). As for the progress of my smile, the treatment plan is very straightforward. To experience the best results, you have to put in the effort and follow their guidelines to the tee. Overall, I am very happy with my experience thus far and would recommend to anyone interested in a straighter smile.
Reviewed Jan. 1, 2021
I’ve had a great experience with Byte since the beginning. It’s been nothing but positive and supportive. Anytime I had a question or needed help with something they were there. When I got my aligners I was so excited for my journey on my new smile and so far I’m satisfied. I would definitely recommend byte to anyone who wanted to change.
Reviewed Jan. 1, 2021
Just put in my order for my aligners, and I’ve never been more excited. Everything makes more sense to me and I’ve never looked forward to something more in my life. Such a pleasant experience speaking with Laura and all the help she offered. Love it!
Reviewed Jan. 1, 2021
Communication has been stellar from the beginning with Byte, from the time I was considering, to getting everything ordered, to my impressions, and now I'm in week 2 of aligners. I am really pleased with the customer support, the organization of the product, and the consumer education. Thank you Byte, and I can't wait to see how things turn out!
Reviewed Jan. 1, 2021
I love the customer service of this company. I love how you have a representative to yourself that knows your situation. You don’t call and speak to a bunch of people and have to explain your situation a thousand times. You are designated someone, super nice and very helpful.
Reviewed Dec. 31, 2020
I'm only 5 weeks in, but I'm seeing an improvement. Customer service was great. They initially sent the wrong bottoms for the whole treatment. It only took a week to get the replacement. I am satisfied so far. I am looking forward to the bottom straightening in the coming weeks.
Reviewed Dec. 31, 2020
Super easy to get started, the molds come with very easy to follow instructions. Friendly follow ups. Love my night time kit. I wish I did this sooner. I had traditional braces before these are easy better. Thank you so much Byte.
Reviewed Dec. 31, 2020
The service itself is fast and efficient. Instructions are super easy to follow. I got my aligners quicker than expected and the Byte people constantly checked in on me. I look forward every week to the next step, even my daughter is excited to see the end result. Customer service- great. New smile- better. The whole experience has been really fun! Would definitely recommend to family and friends.
Reviewed Dec. 31, 2020
The only issue I had is the customer service team on IG gave me a promo for $100 off of aligners that I could combine with my insurance. It would have been nice of them to honor that, since it was never said before.
Reviewed Dec. 30, 2020
So far I have loved Byte! Whenever I have a question, I always get an email back right away! They are happy to help make your experience better! My teeth are looking better and better every day and I couldn't be happier!
Reviewed Dec. 30, 2020
The process is great and convenient. Things came in a timely manner and I was updated by my adviser when necessary. I’m just having issues with my bottom aligner not completely fitting but I called customer service and it seems the problem will be fixed fast so overall a good experience.
Reviewed Dec. 30, 2020
They’ve been so helpful through my whole entire process. Any questions I have they answer fast and efficiently. One thing I love is they set you up with person who you can text whenever and the response time is 10/10 for me. So excited to start my journey with them.
Reviewed Dec. 30, 2020
I am almost done with my treatment plan but require more aligners. The customer service team has been very quick to respond and also very nice. My teeth have also made amazing progress thus far. I have been impressed overall with the experience.
Reviewed Dec. 30, 2020
Everything is going along as promised. There were a few hiccups with directions and customer service at the beginning (wrong instructions sent for the NightByte), but smooth sailing after we got that figured out. It's a great program, and good value!
Reviewed Dec. 30, 2020
The customer Byte customer support team has been phenomenal. Response times to questions are almost immediate, and I always speak with a real person! They have made this process so easy, I would definitely recommend the Byte system to anyone. The aligners are barely noticeable while wearing, I am only 5 weeks in and they are already working! I am so glad I went with Byte instead of traditional orthodontist visits, this system has saved both time and money!
Reviewed Dec. 30, 2020
I am only partially through my treatment but have been impressed so far with the changes. After doing loads and loads of research between different aligner companies, I went with Byte. The advisor assigned to me was available and quick to answer any questions I had regarding payments, pricing, timing, insurance, etc. This is what ultimately sold me on Byte versus the others.
SDC offered in-house 3D imaging which was a HUGE selling feature for me, but after seeing the 3D model and then seeing the model that Byte created (from my sent-in mouth molds), they looked literally identical. You can rotate and flip the model of your mouth and see the progression from week 1 through the end of your custom treatment time. This was the case with both SDC and Byte. Pretty cool to see the progression. The projected treatment length was the same with both SDC and Byte, even though Byte does offer the 'Hyper Byte' vibrating mouthpiece that is supposed to help speed up treatment and help seat aligners properly. SDC doesn't have that but does provide these little rubber gummies that you chew on to seat the aligners.
Their aligners feel solid and I haven't had issues with breaking or loss. Most people don't even notice I am wearing them and they are slightly textured but not like SMD. The protector case feels a little cheap and won't latch well, but I imagine that's the case with all companies' cases (see what I did there). It's a little tough to get the aligners to fit right while also being able to close the case. It's no bother, just a comment. The BrightByte that comes with the aligners is awesome. It's a hydrogen peroxide cleaner and breath freshener you put inside the aligners before placing them on your teeth. I have noticed the whitening results and it is ultra convenient compared to other methods with gels and lights.
The aligners all come at once and are labeled by the week so you know what is what. The packaging for Byte is cool, modern, and fun. It was an enjoyable experience to interact and open the box when it came in the mail. Instructions and paperwork all come with this package and I found that to be a little lacking. The paperwork did inform me of what I was supposed to do, what to use, etc. But there was nothing sent to me that described what I was about to experience (How to know when to switch aligners? Why is my new normal mouth feel similar to being punched in the face? How long will this pain last? Am I supposed to have hella trouble sleeping? How long should I wait to eat after removing aligners because chewing right after is super painful?).
So I had lots of questions that I feel like could have been answered with some more literature on what I should expect in the pain and convenience realms. I can't say with certainty what SDC offers in this area since I cancelled before they sent the aligners out to me, but I did see the box and contents when I visited their local brick-and-mortar. However, SDC over communicated every single little thing and I really appreciated that as a potential customer. Byte was lacking here.
During the pre-purchase research phase, Byte was not pushy and was super helpful in checking insurance for me. They wanted me to make an informed decision but obviously wanted my business. SDC was very pushy and even though I wasn't sure if I wanted to use them, I was already signed up for their financing to pay for the aligners and had a credit card deposit on file on my way out the door of their local shop. Byte was not pushy and I didn't pay for anything until I was 100% comfortable with everything.
My SDC plan was overseen by an orthodontist. By law in my state, that is required for teledentistry treatment. Some people have said that SDC doesn't have orthodontists oversee treatment, but I was privy to the prescribing ortho who looked at my scans and treatment plan. Not sure why other people were saying that. My Byte treatment was also overseen by an orthodontist, so I felt good about that. SDC told me that I'd have access to an orthodontist anytime I wanted via a chat portal through their website.
Byte said that I could email my advisor and they would then connect me with an orthodontist, but not sure how quickly this would happen. My orthodontist who prescribed me the aligners would check in with my about 12-14 weeks into my treatment through Byte, but SDC said that I'd be checking in around 9-12 weeks. Not a HUGE deal, but it would be nice to check in a little sooner to make sure my teeth and bite are headed in the right direction.
Byte is still invested in me even though I've paid and am currently going through treatment. Insurance has been sent a claim and I am working with Byte to make sure that it gets resolved and I can get reimbursed. I love that they still care and are quick with responding as insurance claims are stressful and the process can take a while. I bought several SDC items to go along with my Byte aligners. They have electric toothbrushes, lip balm, cleaning tablets, UV cleaners and water picks. I would have purchased Byte products if they had them, but maybe one day they will come.
Overall, I am very pleased with my experience with Byte. There are a few areas they could improve on to get that fifth star, but have a really strong following of committed apostles and customers. I will be one of those people who would recommend them for sure, pending my smile comes out the way it was modeled. My smile so far is looking great and my teeth are getting whiter at the same time.
Reviewed Dec. 30, 2020
I have nothing but good things to rave about when it comes to Byte. Customer service is excellent and the product truly works. Very happy, and I’m smiling when I say that! Thank you Byte, you have brought back my confidence.
Reviewed Dec. 30, 2020
Customer service is incredible! Unfortunately some of my teeth did not shift into place- but due to the care and attention I feel cared for and they are working to ensure my teeth will end like guaranteed! I would recommend Byte to others And have- since my overall experience has been great!
Reviewed Dec. 29, 2020
I believe when finished, my teeth will be as desired, but due to the first set all splitting, the process is taking way longer than the original 3 months (more like 9 mns). Customer support is good when you get the same rep, they are knowledgeable, but too often different reps answer emails and it can take awhile to get an answer. All in all I expect to be satisfied.
Reviewed Dec. 29, 2020
My experience has been great, the customer service has been bar none and the product is very high quality. Had shipping issues when we started but my dedicated rep was great getting my package redelivered. I would highly recommend Byte to anyone and everyone.
Reviewed Dec. 29, 2020
I was skeptical at first but after a couple of months, I realized this really works and it’s affordable. I would definitely recommend it. You don’t even have to go anywhere. They send everything to you. And you get SNOW to whiten your new smile. The only con I would say is that they don’t tell you upfront about the cost of retainers so make sure you ask before purchasing.
Reviewed Dec. 29, 2020
These aligners have corrected my teeth within 2 months and I haven’t even completed the treatment yet! My teeth got straighter faster than my brother’s with his braces. I would definitely recommend the use of these fantastic aligners!! And they include BrightByte which is totally awesome because my teeth are getting whiter while they are getting straighter. I really can’t stress enough how satisfied I am with Byte!
Reviewed Dec. 29, 2020
Byte has been fantastic in every way. Moving teeth and customer service is how they excel! Any problem I had was met with the nicest people giving answers and getting me every step closer to my new smile. I love it!!!! :)
Reviewed Dec. 29, 2020
I really have appreciated so far how quick and easy Byte's process was to get started. They're very communicative and it didn't take too long from when I ordered my aligners to when I received them. I am currently on week 5/17, and things seem to be going well! I've had no major pain (which I was completely prepared for, but obviously everyone is different and your experience may differ from mine), and each new set fits as they should be expected to. If when I get to the end of my treatment plan, and everything has moved and completed as expected, this will end up being something I was happy to do!
I've wanted to get invisible aligners for several years now, but was either scared into not doing the at home kind out of risk I could really mess my teeth up and then it would be totally my fault, or the cost of the name brand, dentist recommended kind was too cost prohibitive. My byte treatment plan came out to what I would have hoped I would have spent for the dentist recommended brand. My teeth misalignment is very minor compared to others, and it was hard to swallow the $6000 I was quoted for that brand, compared to the $2300 I've spent on my byte plan! The best part for me, and what also really made me lean into choosing byte over the other at home brands, is their Byte for Life guarantee. The fact they acknowledge that teeth can still shift after treatment, and that they're seemingly 100% on board with helping to resolve any issues without extra cost to the customer is very comforting!
Reviewed Dec. 29, 2020
Incredibly easy to use and on my timeline. All done from online so no hassle of planning appointments etc. The weeks are flying by and my teeth are already straightening out nicely. Highly recommend and have already told several friends that are trying it.
Reviewed Dec. 29, 2020
My teeth have already moved in closer and straighter! I see a difference only after 3 weeks. There isn’t much pain and the Hyperbyte helps a lot with any discomfort. The Aligners fit my teeth perfectly and I haven’t had to file anywhere.
Reviewed Dec. 29, 2020
I am currently halfway through my byte aligners. The process thus far has been quick and easy. Not only were the reps on the phone super helpful when deciding which aligners to choose from, but they have continued to answer all my questions and concerns.
Reviewed Dec. 29, 2020
Byte has catered to exactly what I needed. It was a simple process and the service was applaudable. Customer service was great! Doctors reviewed my impressions and got me the most awaited aligners. Highly recommend! The entire process from impressions to aligners took 4 weeks.
Reviewed Dec. 28, 2020
The price is expensive but they are aligners after all, and for all you get and the amazing customer service, I'd say you're getting a terrific deal. The aligners aren't that uncomfortable at all, and I can already see a difference and I'm only 5-6 weeks in. I'm so pleased and excited for the results! The BrightByte works wonders too!
Byte Company Information
- Company Name:
- Byte
- Address:
- 3435 Ocean Park Blvd., #107-252
- City:
- Santa Monica
- State/Province:
- CA
- Postal Code:
- 90405
- Website:
- www.byteme.com
