Beachbody Reviews
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About Beachbody
Beachbody is a leading provider of fitness, nutrition and weight loss programs. Its customers can choose from a wide variety of workout styles to reach their fitness goals. From active workouts to the Shakeology program, Beachbody’s programs are easily accessible and deliver results.
- Exercise and diet guidance
- Provides support and motivation
- Wide variety of programs
- Costly program upgrades
- No phone or email support (chat and text only)
Beachbody Reviews
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Reviewed Dec. 7, 2018
For the first couple of years, purchasing from Beachbody has been straightforward. You order online and you get it right in the mail. Now, you have Beachbody On Demand, which is awesome. The programs have always worked as long as you put in the work to do them. I've done quite a few Beachbody programs. I've done 21 Day Fix Extreme, 22 Minute Hard Corps, and Hammer and Chisel. And I've started doing LIIFT4 and Body Beast.
I like the convenience of Beachbody. Shakeology is really nice. I've done it but I've done the Performance line more. I can't get passed the taste of Shakeology, I can't stand it but I enjoy the program, the structure of everything. I recommend Beachbody to everybody. If anybody says anything about wanting to get into fitness, I'd say to try a low-impact program. If they have bad knees or a bit too obese to start 22 Minute, I'd say to start with Core de Force or with 21 Day Fix. If they wanna bulk up, then I'd say to use Body Beast or LIIFT4.
Hi Brett,
Thank you for sharing your experience with some of our most well-known and popular programs. It seems that you have had the opportunity to gain a well rounded experience with doing a nice variety of the programs that we offer. Thank you for being apart of our community and providing some wonderful suggestions to people that may be wondering about Beachbody, but are just not sure what program to try.
Reviewed Dec. 5, 2018
I saw my cousin's transformations and I wanted the same thing. I wanted to get help, feel better, and do something different. I got the 21 Day Fix, which was $99, as well as a lot of other programs. It was like the On Demand thing that I purchased and both have been really good. I've lost 10 pounds doing the programs. Everything was great and I'm satisfied. I would recommend Beachbody.
Reviewed Dec. 3, 2018
I really wanted to give BBOD a try. I signed up for the free trial and then let it auto renew. I didn't get the opportunity to use it at all during the trial or my 3 month subscription. My injury healed and was approaching my renewal so I reached out to see if anything can be done since I had paid and didn't renew. First person just canceled my renewal, second wouldn't even meet me half way and extend for 30 days to see if I liked it. Seems to me they are all about getting money and not about making a difference. I will not use BBOD and I will be sure to let all of my friends know to look for other options. Very disappointed in the service I have received.
Hello Racquel,
We want to extend our sincerest apologies for your experience and we assure you that coaching has been administered to the representatives who handled your request. It is truly our mission to help people all over the world to accomplish their goals and live healthy and fulfilling lives and we work to make sure that we are providing the best service and options to achieve our company purpose.
We are happy to inform you that we have processed an extension of your Beachbody On Demand. If any further assistance is needed please contact our Corporate Office at your earliest convenience.
Reviewed Dec. 2, 2018
I enrolled in Beachbody On Demand for several months due to being unable to get to my local gym. It was ok for what it was. Subsequently I was able to get back to my regular schedule and cancelled my subscription without any issues. The problem is the “community” emails. I never wanted to receive the weekly community digest to begin with, and after I started receiving it, I changed my settings to stop receiving emails. However they would not stop. Every week I continue to get them. I have changed all my settings to stop receiving ALL emails from Beachbody. Yet they still keep coming.
I contacted customer service and told them the problem and they replied with “it looks like you have selected to not receive emails, so this should stop”. I explained to them 3 times that I had elected to stop receiving emails months ago but they continued. Finally they seemed to understand. Their solution? I needed to contact IT and have them fix it. Unacceptable. I am not a customer, I have said I do not want the emails, I contacted customer support and told them to stop sending me stuff, and still I continue to receive unwanted emails. Why should I have to take more of my time to call up IT and ask the company, AGAIN, to stop contacting me. This is ridiculous and terrible customer service. I would stay far away from this company.
Hi Rachel,
We sincerely apologize for any inconvenience that you have encountered, as a result of the automated emails received from us in the past. To ensure that you do not continue to receive any further email correspondence, we have completely "deactivated" your previous account with us and placed your email within our "Do Not Contact" List, as to manage your communication preference. Thus, you should no longer receive any further Beachbody news alerts. If you need any further assistance, please contact our Corporate Support Team.
Reviewed Dec. 2, 2018
I got little kids and I wanted to get back into shape to be able to run around with them and have more energy, so I signed up with Beachbody. I first started before they had Beachbody On Demand. I went online and purchased the CDs and had the app. I bought it 10 years ago and the process was simple and easy. I did the Beachbody On Demand last February and it was easy too. Their reps are very friendly and are always trying to help but they have really thick accents so it is hard to understand them at times. Beachbody has good products. The workouts are helpful and I have noticed a difference in my overall health. I did P90X3 and I love that it is only 30 minutes. I have referred it to a few of my friends.
Hi Kevin,
Thank you for sharing your Beachbody Journey with us. It is amazing to know that the service we provide impacts not just health and fitness, but the quality of peoples lives becomes greater when they decide to make that commitment to caring for themselves. Many people experience greater energy and are able to enjoy fun activities with their family and friends, just from taking 30 minutes out of the day to get in a good workout. We are happy to know that you have taken the same leaps to accomplish your goals with Beachbody!
Reviewed Nov. 30, 2018
I purchased the Shakeology and I use the P90X from Beachbody and the results are outstanding. I lost 47 pounds. I work out longer but I can feel it's excellent. Currently, I’m going to the gym but I'm still using the Shakeology occasionally, like a couple of times a week. I would recommend Beachbody. It's the way to go. It’d drug-free and all, so the future is great. That's the way to shed off weight.
Hi Charles,
Wow! You lost a total of 47lbs by making a committment to complete the P90X Program, waht a journey! We are ecstatic about your results and we thank you for allowing us to be apart of your journey. We too believe that the future is great and the best way to shed off the weight is by taking that step to Decide, Commit and Succeed--Beachbody!
Reviewed Nov. 27, 2018
I’ve been doing Beachbody since 2011. My ex-wife was friends with someone who started doing the program, and she recommended it to us. The first program I did was the 21 Day Fix with Autumn Calabrese. I used the 21 Day Fix on and off for a couple of years. I didn’t use it a whole lot because I was in the military for a while. After I got out of the military, I started looking into the On Demand stuff.
I started using On Demand when the 80 Day Obsession came out. I lost 35 pounds with the 80 Day Obsession. I’ve also got the 2B Mindset program. It really helped me change the way I eat and maintain my physical health. Right now, I’m going through the LIIFT4 program. I’ve also been telling a bunch of people about that. I’ve got a couple of friends who have looked into it. My older sister even does it now.
Wow! You have been doing Beachbody since 2011 and have taken on some of our big Challenge workouts. Congratulations on your 35lb weight loss success with 80 Day Obsession and maintaining your health with the 2B Mindset Nutrition Program. Now you are working with Liift 4 and getting a no-nonsense combination of weightlifting and HIIT Cardio training, helping you to continue in building muscle and scortching body fat. In listing off your accomplishments it is safe to say that you are turning into a Beachbody powerhouse and we want to encourage you to keep up the great job.
Since you mentioned that you are quite the brand ambassador in sharing the greatness of Beachbody with everyone, you may want to consider looking into becoming a Coach with us. For more information on how to become an Independent Team Beachbody Coach, please visit https://www.teambeachbody.com/shop/us/coach. Thank you for being a part of the community and allowing us to be apart of your journey.
Reviewed Nov. 23, 2018
I was having some health issues with my thyroid and I didn't wanna be on thyroid medication so I started drinking Shakeology from Beachbody. I also have Beachbody On Demand and Performance Line, and I do it all now. It was easy to order from them and I'm very satisfied with all their products.
We're truly excited to hear about the health benefits that you have gained from drinking Shakeology. Not only that, but you took it a step further by becoming an official Beachbody on Demand Member and are ramping up your performance with the Performance Line. It is success stories like the one that you have shared today, that reaffirms our vision and purpose to help people achieve their goals and live healthy, fulfilling lives. Thank you for sharing and being a valued Beachbody Coach, we look forward to hearing more about your success in the future.
Reviewed Nov. 21, 2018
I had an awareness of some of Beachbody's products through prior television advertising and personal communications with other people, and it led me to look at their website. After assessing, it looked like it was something that I would be interested in. I purchased the P90 and P90X, and, most recently, the X3. The P90 was fine. There was a secondary purchase that we attempted subsequent to that that didn’t go through, which was unusual and on a separate product. We ended up canceling that purchase when it became apparent that it didn’t go through. It was the only hang up with purchasing. Otherwise, for the P90 products, the purchasing experience has been very smooth.
I’ve used the P90 and P90X, while my son is currently using the X3. The products are excellent and the program fits the demands on my schedule. The types of exercises are also very good, in terms of being cutting-edge on one hand but still user-friendly in a challenging way. Sometimes, it doesn’t feel so friendly, but it definitely produces good results.
I really like Beachbody's product selection and I was very interested in looking at Tony Horton and his products, which I had an awareness of. And because that was concentrated at this site, that made the decision very easy. Also, I was very impressed with the overall selection that allowed me to see which program might be most applicable to me. It’s very user-friendly as they state in the things. I just put it in and push play. If you stick with the calendar of routines, you will see results. They are very well presented in terms of how to do the exercises and the supporting documentation provides greater clarity. I can also go online to gain further information if things aren’t clear. I’m very happy and my family is following the lead. Overall, it has had a big, positive impact. It is still a work in progress and there is still a long way to go in my journey, but we’re off to a terrific start.
Hello Matthew,
Wow! It sounds like you have had quite the success with P90X, what a journey! Tony Horton has inspired so many people to work hard on achieving their health and fitness goals and we are happy to know that you too have received the benefits of sticking with the P90X Programs.
One thing that stood out about your commentary, which we find to be very true and stand by is that "if you stick with the calendar of routines, you will see results." With Beachbody, we take the guess work out and provide a daily calendar that allows you to achieve those life changing results. The nutrition information is also a huge help and is a big part of the transformation process. You literally have your game plan at the tip of your fingers and all it takes is putting in a little hard work every day to achieve a great reward in the end.
We are pleased to hear about your success and want to encourage you to keep up the great work that you are doing with the programs.
Reviewed Nov. 20, 2018
I think the programs are well designed and easy to follow. I mostly just have issues with the server. Waking up at 4 am to work out isn't as glorious as you may think. I loved the idea of working out from home. Well, it really sucks when they demand a password reset and send a link through email... that's doesn't arrive for... still waiting. Also, it's not supported by Chrome. Well, it was, and then it wasn't, and then it was, and then it had so many issues it wouldn't play a video. I look forward to waking up and starting my day on a positive note, not sitting online with technical support in frustration. All in all, I'd rather go the gym. It's there every single day.
Hi Tony,
We sincerely apologize for the technical issues that you have experienced with your Beachbody on Demand stream. It is our intention to have the streaming process be as convenient as possible, which is why consistent updates and maintenance checks are constantly performed on our system to ensure the success of its functionality. Furthermore, we did attempt to reach you to provide technical assistance, however we were unable to locate an active Beachbody on Demand Subscription within your account. We highly encourage you to follow up with our Corporate Team and provide more information concerning your account details, so that we can have our Technical Team run a diagnosis on your account.
Reviewed Nov. 20, 2018
I bought a lot of exercise videos from Beachbody. I've also bought the Shakeology supplement and their On Demand subscription. So far, I'm very satisfied with the results. I work out six days a week and eat healthily. Beachbody has given me more of an education about nutrition and I've never had that growing up.
Thank you for sharing your journey with us! One of the greatest things about Beachbody Programs would be the health and nutrition knowledge learned from taking part in the programs. It is the spreading of this knowledge that allows coaches, like your self to be apart of the change and make their contribution in helping to end the trend of obesity. We are happy to know that you have been able to accomplish your health and fitness goals by using Beachbody programs and we highly encourage you to keep up the great work. Thank you for being a part of the change!
Reviewed Nov. 8, 2018
A friend recommended Beachbody to me and I bought a DVD set four or five years ago. Then, I just signed up the beginning of this year for Beachbody on Demand to do 80 Day Obsession. I was using the DVDs on and off for a while, but I never completed the program until the one I did at the beginning of this year. Then, I borrowed some DVDs of a couple of other programs. A weird thing happened where I was given extra success points one month and then, the next month they took it away just to balance it out. It kinda messed me up because I probably could have hit Success Club on the month they took it away from. I dealt with that but it was fine. It has been awesome and I recommended Beachbody to everyone. Everyone that has done it has had really good success as well.
Hi Karissa,
Thank you for sharing your success story and Congratulations on being a valued Beachbody Coach. Coaches, like yourself, are such an important piece to the Beachbody puzzle. You all help to transform lives in more ways than possible and are truly working to end the trend of obesity. This is something to celebrate, so please continue with the great work that you are doing. Getting those Success Club points is another way to show our appreciation for the hard work that our coaches do. Remember you may always contact or Corporate Support Team, if you do ever experience any trouble with your points and for more information about Success Club, you may also visit Coach FAQ 7399 or 7297 from your Coach Office.
Reviewed Nov. 7, 2018
I was in high school when I learned about Beachbody. I heard a few people did P90X to help train for whatever sports team they were on at that time. But I first did it when I was in a training program in the military. I had some free time and since a lot of people in the military use it to help stay fit for the PT test, I decided to give it a try. Since then, I had the INSANITY which I purchased directly from Beachbody. And then, I purchased the P90X from Amazon six months after that. The program was very long though. The workout routine on each disc was an hour and the yoga was 90 minutes. You’ll get a great workout, but it was just a little too much of a time commitment for me.
For two years, I didn’t get any Beachbody programs and just exercised on my own. And then two years ago, I got the Body Beast program which was a good one. I completed that one and I was at one of the higher fitness levels I’ve ever been. Then, I stopped exercising again for six months and then got the P90 program which was on sale. That was a 90-day program which was a really good to get back into fitness level shape. I really enjoyed it. After that, I bought the program with Tony Horton but I’ve been on and off trying to complete it.
Beachbody's effective. They do everything that they advertise that they do which is a big thing to me. I also like their program and I really enjoy their trainers. They have really popular iconic fitness people. Beachbody also try and be communicative with their fanbase. But what would be cool is if they would do livestreaming of fitness classes and then record it since that's something popular on the internet culture right now. They wouldn't have to worry about selling discs since members would be able to stream directly from their webpage. But the one thing that annoys me is that all the advertisements in the beginning of Beachbody videos gets very repetitive. It would be nice if they didn’t have that on every single exercise video.
Hi Michael,
You have been a part of the Beachbody Community for quite some time and we definitely appreciate you in sharing your journey with us. Working out, staying fit and taking care of your Health is truly a Lifestyle and your story definitely portrays that aspect and the peaks and valleys that one hits within taking on the challenge. You have had quite the variety in going through every level from beginner, intermediate and advanced with our programs and can really attest to the fact that, if you commit to achieving your goals with our programs, then you will see the results.
Futhermore, We are also happy to share with you, our Streaming Service of Beachbody on Demand. We knew that the times are consistently changing and as you have stated, Steaming is now all the rave and we now have over 700+ workouts via our Beachbody on Demand Streaming Platform. To learn more about Beachbody on Demand and to check out the offered subscription plans available, please visit www.beachbodyondemand.com. You too could stream your workouts from anywhere you choose with our Beachbody On Demand Membership Plans.
Updated review: Nov. 9, 2018
My earlier review needs to be corrected. Piyo company rep contacted me after reading my review. My shipping costs have been reimbursed. I can honestly say that is a first. Very quick response to my review. Also, I would put Beachbody in a very satisfied category.
Original Review: Nov. 6, 2018
I ordered workout video as a gift but learned another person had already ordered the video. Called Beachbody for refund of 36+$ but only received 23.00$. Reason: they said the video was already shipped and I was responsible for the shipping cost. First and last purchase from Beachbody.
Hi Larry,
We sincerely apologize for any misunderstanding encountered with our Money Back Guarantee policy. Although it is listed within our FAQ 259 that if one is not 100% satisfied with the results, you may return your product within the MBG for a refund of the purchase price, less shipping and handling. We understand if you were not aware of the terms of the policy, as this was your first time ordering with us. Considering this, we have honored a full refund of your shipping and handling fees paid for the PiYo DVD Program and this should reflect within your financial institution within 5 business days.We hope that this will help in turning your Beachbody experience around for the better.
We attempted to contact you and were unsuccessful, but we encourage you to contact our corporate office for any further concerns you might have.
Reviewed Nov. 6, 2018
I like to work out. I heard about Beachbody when my cousin bought the P90X and when the next P90X came out, I bought that and I kept going from there. I’ve had Beachbody On Demand ever since it launched and purchasing it has been pretty simple. The coach makes it easy for me. So far, the results are really good and I enjoy using their stuff. I like to be able to do the routine at home, so I’m sticking with what I like. Other than that, I’ve had to call their customer service department a few times and they got my issues resolved.
Hi Frank,
We are ecstatic to hear about the successful results that you have gained from P90X and Beachbody On Demand! It is definitely a plus to have the access to the expertise of a registered Beachbody Coach and to have the support from a wonderful customer support team! Thank you for taking a chance on Beachbody and challenging us to help you accomplish your goals.Keep up the great work and don’t forget to submit your story to www.thebeachbodychallenge.com for a chance to receive a free prize.
Updated review: Nov. 6, 2018
Thank you for the quick response! Customer service was amazing tonight! Thank you for all of your help.
Original Review: Nov. 5, 2018
I purchased the bundle of On Demand and Shakeology. I did not like the Vanilla Vegan and called to exchange this product for a different flavor, it was difficult to communicate with the individual on the phone because they pressured me to upgrade my services. I was finally told that an e-mail would be sent to me with instructions for the return. Before getting off the phone she continued to pressure me to the point I wanted to cancel all services, but I did not because I am enjoying the workouts. I received an e-mail with the reference number but no other instructions. PLEASE help me so I do not have to continue to call! I just need to know where to send the product back to and she said something about taping something on the box.
Hi Katie,
Thank you for your feedback! We are truly sorry for any pressure that you experienced during your correspondence to make an exchange. It is our mission to help people achieve their goals and live healthy, fulfilling lives. We assure you that the contact will be reviewed, so that the agent can be provided with proper coaching. Your return instructions have also been sent via email, so that you can successfully return the Vanilla Vegan Shakeology. We hope that the Chocolate Shakeology will be a better fit. We encourage you to contact our corporate office for any further concerns you might have, as we attempted to contact you concerning this matter, but were unsuccessful.
Reviewed Nov. 5, 2018
I was not able to continue my second month on Shakeology, even though I loved the taste of them, they just didn’t agree with me. I have some allergies, so it just didn’t work. I dreaded trying to discontinue the service, as I thought it would be difficult. I was really surprised that as soon as I called I was not placed on hold, and I discontinued my shipment with no problems at all! They didn’t give me a “hard sell” or anything! I still do the workout videos, and I love them. So, I’d definitely recommend that anyone try Shakeology, because if it doesn’t work out, stopping it was painless. Very impressive.
Hi Rene,
Thank you for sharing your amazing feedback! We are sorry to hear that Shakeology did not agree with you, but we are happy to hear that you were provided with a speedy and painless resolution in cancelling your membership. We try and make the process as easy as possible, in an effort to relieve any apprehension that our Customers may experience when trying our products. Furthermore, it is such an honor to know that you were able to find something that did work for you i.e. Beachbody On Demand workout videos. We look forward to hearing more about your journey, please visit www.thebeachbodychallenge.com for your chance to win some awesome prizes.
Reviewed Nov. 1, 2018
It's really easy to get started with the streaming program because it's affordable and there's a lot to choose from. So if you need to jump into something and you can't figure it out, that's the best way to go. The initial purchase I made was P90X and that experience was good and easy. At that time, I was trying to get back into shape and to get healthy. Then I came back to it with the 21 Day Fix. I lost a total of about 35 pounds between that and a couple of other programs that I was streaming. That was the biggest change and and I am sticking with Beachbody because of the online streaming abilities. I like Beachbody's streaming abilities because there are so many different options. So if I'm feeling like any of the challenges, I can go really hard on a different program. Then if one day, I'm just not feeling it, I can go on an easier program that anybody can do. The ability is there for everybody at every level to find a program that fits them.
Hi Tony,
Not only have you committed and trusted in Beachbody to help you achieve your goals, but You've lost 35lbs and are mainting consistency with the programs. You truly said it best, when you expressed that "Beachbody has something for everybody at every level to find a program that fits them."We understand that everyone is different and variety can make or break one's motivation to workout. We try to leave no excuse, when it comes to achieving one's health and fitness goals. Thank You for being a part of the Beachbody Community and sharing your experience.
Reviewed Oct. 31, 2018
A long-time childhood friend of mine is a Beachbody coach. She referred me to Beachbody and kept encouraging me. I looked into it and found the price reasonable. I ordered the six months subscription and I've been using their product for about a year and a half now. Before, where I would sometimes work out once every month, I now work out at least four times a week and I dropped 20 pounds which incredibly improved my life. Having all those different workouts available at the tip of my fingers is really great. Once in a while, there are hiccups with the software and subscription services but it's nothing excessive. I 100 times approve this over gym memberships just because you can always use this. I promoted this to many friends despite the fact that I’m not even a coach who receives any perk from it other than letting people know it's a great product.
Hi Joel,
You've lost 20lbs using the Beachbody on Demand Programs and are helping to share with others the health and fitness accomplishments that you can gain with Beachbody. That is life changing and we are truly honored to be apart of your journey. Not everyone is able to commit to going to the gym, but we figured that if we could bring the gym to the people, they are then left with no excuse as to why one can't incorporate some form of fitness into their lifestyle. With such a wonderful Beachbody Success Story, the zeal you share for Beachbody on Demand and your willingness to share it with others, you would definitely make a great Beachbody Coach.
Reviewed Oct. 30, 2018
I met a friend at work and his fiancée is a registered Beachbody coach and she got me turned on to doing it. I eventually started with the PiYo and just fell in love with the whole thing from there. I purchased a Shakeology and it’s great and it helps get you the nutrients especially when you're running a little behind for work in the morning after you work out, you'd have to drink breakfast on the road. I have been going for a year now and it feels pretty good. I would definitely recommend Beachbody. You really can't beat the workouts you get especially doing it from home. You don't have to pay for a gym membership.
Hi Jacob,
Thank you for sharing your experience with the Beachbody Workouts and Shakeology. With Beachbody, the hassle of having to commit to going to the gym is literally removed, as we make it possible for our Customers and Coaches alike to have the gym right within their own homes. Shakeology, makes it convenient to get your daily dose of dense nutrition, all in a delicious shake and you can take it on the go. Thank you for allowing us to be apart of your journey and being a living testimony that you don't need a gym, when you have Beachbody!
Reviewed Oct. 29, 2018
I'm a big fan of Beachbody. I love how diverse it is. There are a lot of different things for me to do and there are also different intensity levels, which I like. I bought the whole package for 80 Day Obsession which included the sliders, the loops and the containers of food. I've also tried the proteins and when I called to cancel that, the woman I spoke to was very nice. I've been very satisfied with the results that I've gotten and so far, I've loved my experience with Beachbody.
Hello Kristina,
Congratulations on your Beachbody Success with 80 Day Obsession! It feels great to know that we are providing a service that is truly impacting lives and helping people all over the world with accomplishing their health and fitness goals. Thank you for trusting us to play a part in your journey, please don't forget to visit www.thebeachbodychallenge.com for your chance to win some awesome prizes.
Reviewed Oct. 28, 2018
I ordered Tropical Vegan Strawberry - Beachbody 3 Day Refresh with Shakeology through Amazon. When Amazon sent me the Tropical Vegan Strawberry - Beachbody 3 Day Refresh with Shakeology, it was expired. I contacted Amazon, and they would not allow me to return the item because my return window expired. I contacted Beachbody, and they would not help me because I did not purchase the item through them. If you would like to contact me, **. On a positive NOTE, I love Beachbody! I most of all of SHAUN T work-outs! I just recently purchased 21 day FIX Extreme and I am starting on my third week. I am also doing Insanity MAX-30!
Reviewed Oct. 28, 2018
I have used Beachbody in the past and used to love it. I no longer love it! My last straw was not getting my Shakeology delivered when I was told it was. I had canceled my order and canceled my membership as a coach. Furthermore, fast forward to today. Multiple phone calls, problem is still not resolved, continued to be charged 15.95 a month. Sitting on hold for over 30 minutes with already talking to a representative, not being transferred to a supervisor, and no resolution still. Month after month charged on a credit card to be told again I have never canceled my membership, which is a lie. I am to be owed a refund for every month since I canceled my membership months ago. Looking at every bank statement for the last year, being charged 15.95 a month on my credit card. Check your billing statements and ensure your billing statements are accurate. This is a nightmare.
Hello Barbara,
We understand you have previously requested to cancel your Coach account. Upon reviewing our records we confirmed that an email was sent to you on 08/31/2016, advising that we require a signed Coach cancellation form. Unfortunately, we show no record of the Coach cancellation form being received at that time. We can confirm that your account has now been successfully cancelled. We have also processed a refund for the Business Service Fee charges as a courtesy. We attempted to contact you, but were unsuccessful. If you have any further questions please contact our corporate support team.
Reviewed Oct. 28, 2018
I started with Beachbody because I had some back issues. I had a herniated disk, and physical therapy and epidural injections didn't work. I went to that as a last resort. My first purchase was for the 21 Day Fix and Shakeology. It was straightforward and easy making a purchase online. It was only three weeks but I lost some weight and gained strength. I also didn't have as much pain anymore so it was definitely a positive experience. I still love the 21 Day Fix still but I like the option now better. You get the Beachbody on Demand. My mom is also doing it. Her girlfriends and friends of all different ages are too. There isn't really any sort of fitness level that you need to go into it. It's all about having the right mindset.
You're at home and it's so easy to not want to do it. But I can do Beachbody at home instead of going to the gym and taking an hour and a half away from my kids. If they need me, I can press pause. I can help them with homework, make them dinner then come back and pick right back up. So I get more time with them even though I'm giving myself that time as well. Since using Beachbody, I've been able to reduce the amount of medications that I'm on. I'm able to keep up with my two little boys. I'm able to do things that doctors told me I couldn't do anymore because of my back problem. So it's been life-changing.
Hi Danielle,
The success that you have achieved with improving your medical conditions through the use of the 21 Day Fix and Beachbody on Demand videos, is absolutely amazing. It is such an honor to hear life-changing testimonies like the one that you have shared, because it reaffirms that our mission of helping people live healthy and fulfilling lives, is actually coming true and is a constant reality in the lives of our customers and coaches. With Beachbody on Demand, working out is done at your convenience and since you can practically stream the videos from where ever you choose, working out does not have to be a chore, but can actually be a fun and engaging family activity.
Your story truly is amazing and we thank you for trusting us to play a role in your Health and Wellness Journey. Don’t forget to enter your success with our programs on www.thebeachbodychallenge.com for a chance to win some awesome prizes.
Reviewed Oct. 27, 2018
My assistant coach had been doing Beachbody and that sort of thing for a while and I saw him do it all the time. He was good with that and I looked up to him. He got me into it. He asked me to join him and one day, I did. We did Core De Force and it was good. It was intense. I definitely chiseled down a little bit and looked a lot nicer. There’s a lot of leg work in that routine and I gained some bulk in my legs. But there were some really hard days where I didn't really want to keep up with it anymore. I pushed through it but that was a personal struggle I had. So maybe there should a more intrinsic motivation somehow. In fact, my best friend and I decided to do it together so we held each other accountable and that was how we made it through.
Hi Wyatt,
Thank you so much for your feedback, we are excited to hear about the hard work that you have put into accomplishing completion of the Core De Force Program. For many people, working out can be one of the most physically and mentally challenging feats that one can encounter. Sometimes the best motivation is looking back at the Program Calendar and seeing the days of completion marked off with a big red "X," working out with a partner or simply deciding not to give up when you barely made it through the workout. Eventually the motivation comes out from within and setting your mind to Decide, to Commit and Succeed. You, like many others that make the decision to choose Beachbody, kept going when the workouts got hard and that is how you become a champion in your own right. Thank you for allowing us to be apart of your journey, and please don’t forget to enter your success with our programs on www.thebeachbodychallenge.com for a chance to win some awesome prizes.
Reviewed Oct. 24, 2018
I was in college and I had gained 10 pounds, and I wanted to use Beachbody. The very first product I used was the 21 Day Fix. I've also ordered Rockin' Body, CIZE and the PiYo. I love Beachbody. Their programs are the only way that I lose weight. I like that they are low impact and I'm not killing my body while staying fit.
Hi Alissa,
We are ecstatic to hear about your success with 21 Day Fix, Rockin' Body, Cize and PiYo. These are excellent low-intermediate impact workouts and definitely prove that you do not have to over exert yourself to get in a good workout and loose weight, even if the workout is low intensity. Thank You for Sharing your experience with Beachbody and for trusting us to be apart of your journey. We wish you continued success in reaching your health and wellness goals.
Reviewed Oct. 21, 2018
I work out at my house and Beachbody is convenient and effective. I purchased INSANITY years ago and now, I have the Beachbody on Demand. I’ve done multiple programs including 80 Day Obsession, 21 Day Fix, 21 Day Fix Extreme and LIIFT4!. There is also a wealth of information that comes along with it. You can get it online and it literally taught me how, when and what to eat. I haven’t been taught that before and with that, I look at food differently. It’s so knowledgeable. There is also a frequent turnover and changing of the workout program. There seems to be a change every couple of months. I look forward to variety and they have that. Accessibility is really great too.
I also use Shakeology and Energize daily, and I’m really satisfied with them. I've even offered them to friends and family. Those products have helped me curb my appetite and they’re quick. It’s beneficial for my goals that I’m trying to reach. They taste good too. That’s a plus. I’ve also tried some of the little trial pack with a little bit of everything. Beachbody's products are high quality. They don’t have artificial sugars in them and that’s a big factor for me. They’re natural and that’s what I enjoy about them. Making a purchase is really easy too. Autoship is helpful. It just shows up every time my little container gets low.
Hi Matty,
Congratulations on your Health and Fitness Journey with some of the hottest Beachbody Programs that we have i.e. INSANITY, 80 Day Obsession, 21 Day Fix, 21 Day Fix Extreme and LIIFT4! Your story is truly an inspiration to us all, because not only do you do the workouts, but you are an advocate for Shakeology and the Performance Energize and are doing a wonderful job with sharing the many benefits of Beachbody with others. We can literally feel the love that you have for Beachbody through your positive message, which is why it is no wonder to us that you are already a Beachbody Coach. We want to wish you the utmost success with Coaching and are rooting for you to keep up the great work with reaching your fitness & health goals!
Thank you for sharing your experience and being a dedicated Coach that is helping to end the trend of obesity! Your hard work does not go unrecognized!
Reviewed Oct. 19, 2018
I was looking for something that was going to be relatively inexpensive and the cost of the annual subscription to Beachbody On Demand versus a gym membership was a lot better. It’s also something that I could do on my own time. I didn’t have to worry about going to the gym, bringing clothes or travel time. I could just go home, start cooking dinner and work out. Then when I’m done working out, dinner would be ready. It was also really easy to make purchases. Aside from the subscription to Beachbody On Demand, I've also ordered the regular Chocolate Shakeology.
When my boyfriend and I first started, we did the 21 Day Fix and we were really happy when we finished it. It was great and we really loved how easy the meal plan stuff was. We used a lot of the FIXATE recipes as well. Since then we've tried to keep getting a workout from the program, trying different programs out everyday. Beachbody is great. We like it a lot and I would recommend it. The results are really good. I wish Shakeology was a little less expensive though, but we love it. We don't drink it everyday because it is a little expensive. But we do it every other day or about four times a week.
Hi Emily,
Congratulations on the success that you and your partner have achieved with Beachbody on Demand and utilizing the 21 Day Fix, Fixate Recipes and Shakeology to accomplish your fitness goals. Beachbody on Demand takes away the stress of having to travel to a gym and allows you to create your own personal gym right in the comfort of your own home. Not to mention, it is also a great way to get family involved in health and fitness. With the convenience of Beachbody on Demand, you have more time to get your healthy meals prepared and focus on the nutrition aspects of creating a healthy lifestyle. We are happy to know that Beachbody on Demand has assisted you on your journey of health and wellness. Thank you for sharing your experience with us and don’t for get to submit your success story at www.thebeachbodychallenge.com.
Reviewed Oct. 18, 2018
I do landscaping throughout the summer. However, during the winter, I may gain 15 pounds or so. One time, I put on winter weight so I joined the gym. I never wanted to go. Also, when I did, I wasn't exerting myself a great deal, so I never really had a lot of weight loss. I got onto Amazon and got on Beachbody. There were different products like Insanity and P90X-2 and I previewed them. Still, I liked the X-3 as it was only 30 minutes and I knew how vigorous the workout is.
Once I did the first round, I lost 15 or 17 pounds so I knew Beachbody's P90X worked. I stuck to it every day. I started watching what I ate and stopped drinking pop. Though I still ate out and had some fast food stuff a bit on a cheat day, I still followed the P90X plan. Since I started, I've lost 34 pounds. Every time I do that workout, I would be drenched. It was super intense and I liked that it wasn't really a long period of time that I have to do it. Beachbody's program is above and beyond for anybody who wants to lose weight quickly in a short amount of time.
Hi Daniel,
We are ecstatic to hear about the weight loss success that you have accomplished with P90X 3. We understand how challenging it can be to commit to a gym membership you may never use, this is why Beachbody on Demand supports people with their health and fitness goals in the comfort of their home. Your testimony is proof that with Beachbody, you do not need to over exert yourself to achieve results. With just 30 mins a day and a healthy nutrition plan, you can accomplish your goals. Thank you for taking up the challenge and sharing your results. Remember to submit your success with our programs on www.thebeachbodychallenge.com for a chance to win some awesome prizes.
Reviewed Oct. 17, 2018
I have been a customer of Beachbody works for almost a year. I LOVE their videos and if you follow the meal plans, you will definitely get amazing results! With my first purchased I also ordered the 3 day refresh and I really found that it helped me with energy levels and just give me an extra boost I needed. I ordered the 3 day refresh again recently, however the packages were expired, so I communicated my concern and they were reshipped. The new package arrived and to my disappointment, again the packages were expired. Please be sure to read the expiration date before consuming any of the products.
Hi Raman,
We sincerely apologize concerning the expired items that you have reported receiving inside of your 3-Day Refresh Kit. We want you to know that we take these matters very seriously. We have notified our internal consumer affairs for further research. We have also confirmed that a refund of half the original amount paid for your product has been processed to your account, along with another reshipment. If any further assistance is needed, please contact our Corporate Team.
Reviewed Oct. 14, 2018
A friend of mine was doing P90X and I was wanting to get my health back, so they recommended that I try it. They loaned me their copy for only the two workouts and after that, I bought it. I started P90X and did that three times, then I traded an electric guitar for Insanity. In the year's span, I lost about 100 pounds. So, I have been hooked ever since. Right now, I use Beachbody on Demand every day. I also buy Shakeology every once in a while. I’m very satisfied overall. I’ve tried other video-on-demand workouts, and I don’t care for them as much. Beachbody is better quality and they explain what you’re doing better. I have recommended it to quite a few people in our area. The first two weeks are free, so you get a three-month subscription and if people don’t like it, they can just cancel it.
Hi Matt,
We are ecstatic to hear about the weight loss success that you have achieved with P90X, INSANITY and now Beachbody on Demand!With such a powerful testimony, and to think it all began with your friend sharing the information about P90X, lets us know that we are providing
a service that is taking the lead in helping people transform their lives through health and fitness. Many times, people are willing to share fitness programs and health tips that makes sense to them. Thus, it feels great to know that Beachbody on Demand is making sense to the world and many fitness enthusiasts like yourself are seeing the Quality of our programs, as well as the option to try it for Free and are now jumping on board the Beachbody Train to Decide, Commit and Succeed. Thank you for making Beachbody your choice and please remember to submit your success story at www.thebeachbodychallenge.com.
Reviewed Oct. 9, 2018
My sister doesn't wanna workout outside. So, I decided to do Beachbody's program with her. I got P90X a while back and got the whole kit for the 80 Day Obsession. My sister ended up ordering it because she was getting one for herself as well. During the 80 Day Obsession, I used the bands throughout the workouts. Then, I used the containers more. It's like a measuring cup. I was very happy with Beachbody's products. They work really well and I got everything I wanted out of them.
Hi Alex,
Congratulations on the success that you and your sister have accomplished with Beachbody. One of the greatest things about Beachbody Programs is that you can do them right in the comfort of your own home, not to mention all of the great tools that you can use to accompany your workout like the bands, containers, supplements etc. With unpredictable weather conditions, we understand the necessity to have the versatility of working out indoors and leaving no room for excuses. Thank you for taking a chance on Beachbody and allowing us to take part in your fitness journey. Don’t for get to submit your success story at www.thebeachbodychallenge.com.
Reviewed Oct. 6, 2018
I like Beachbody's program. I was in the army for 26 years and during my time there, P90X was a thing. It was one of the workout things we did in the barracks. This year, I did X. I walked only through it and got great results. Sequentially, X2 is next, and I knocked that out. Then I got X3. I liked the delivery, the method, and the package itself.
Beachbody has a complete library. There’s something for everybody. However, I would have them re-look their coach’s program and figure out the qualification pieces for work composite to coaches. If somebody wants to be a coach, it doesn’t mean he should be a coach. I’ve had three decades of being a leader,and knowing what a coach consists of and details. With the X3 program, you get a free coach, so when you sign up for Team Beachbody, you get a coach. This is my third program and I haven’t heard from my coach. A coach should be there not just for the money to make on the side, but to be a coach that pushes you. You can look at the track record and realize that they don’t do their fitness anymore. I would recommend looking at the certification part of it and what constitutes a current coach other than somebody loving Beachbody, but actually wanting to help other people. They should put a coach that’s actually gonna make a difference.
Reviewed Oct. 3, 2018
I had always lifted weights and then I quit. But I wanted to get back in shape and Beachbody was one way to do that. I watched how they give their exercises and it is so different. There's a little bit of beat to it and I thought of trying them. If somebody is gonna purchase their program, it might seem like the aggressive weight-lifting programs, but theirs is completely different. The trainer was right there and he had two people behind him who were also lifting weights while I lifted mine. That motivated me and I really liked it. I ordered an energy drink and a protein drink from them and it was easy to order online. I've used these products and they were good. The energy drink far outweighs the pre-workout. Somehow it gives me more energy to do the workout and it has helped me out a lot.
Hi Keith,
We are excited to hear about your experience with our Beachbody Programs and Nutrition Supplements. It is amazing how just a little boost from one of our supplements can enhance one's training, especially when doing workouts that incorporate weights. Weight-Training can be intense, but like you have shared, by pairing your workout with one of our supplements, you will definitely have the energy you need to Maximize your workouts. We are so happy hear that our Supplements have helped in providing you with the energy needed to accomplish your health and fitness Goals. Thank You for sharing your experience and don't forget to enter your success with our programs on www.thebeachbodychallenge.com for a chance to win some awesome prizes.
Reviewed Oct. 2, 2018
I’ve been doing Beachbody programs for a very long time. It is convenient, especially now with On Demand. I love that option. I’ve done lots of their programs like 21 Day Fix, INSANITY and INSANITY: MAX 30. I also did the LIIFT4, 80 Day Obsession and 22 Minute Hard Corps. I’ve also done lots of the different workouts in the PiYo program. But there is one thing that I've found to be a real bummer. One of the big pushes for me to finish a program was to get the shirt at the end to say that I did it. But with the last one I did, they sent me a generic shirt and they’re only sending one a year now. I’d really like to be able to say I completed a certain program and that I got something to show for it. It’s good advertisement too, to be able to wear those around and say you did them. Other than the programs, I've also tried their supplements like Shakeology and the pre-workout one. All in all, I would highly recommend Beachbody.
That is absolutely amazing and shows that you are not afraid of working to achieve your goals. That is truly the Beachbody Mission and
When you achieve your goals with Beachbody Fitness Programs, nutritional products, or a combination thereof, we want to provide you
with a gift that pays tribute to that accomplishment. This year’s Success Story Gift: A Free “Goal Getter” Shirt, speaks to the combination
of the goals that you have achieved with Beachbody. We wish you continued success with your health and fitness!
Thank you for being apart of our community and sharing your experience.
Reviewed Sept. 26, 2018
I joined this organization approximately 6 months ago and still have not received my commission check for $116 from 6 months ago. I have called sooo many times...transferred to 4 to 5 different people. It’s mind-boggling...spent time in the phone which they indicated that they are reissuing the check so many times. I am suppose to get my commission check in 2 weeks which will mark 7 months then. I have never had so much trouble getting paid for something I have done...think twice about Beachbody???
Upon further review of your account records, we were able to confirm the issue was due to your billing and shipping address information needing to be updated. We show that an update to your address was recently updated in our systems and that we have submitted another check re-issue on your behalf. Please note: physical checks can take up to 2-3 weeks from the payout date to arrive. We attempted to contact you to discuss this matter further, but were unable to reach you. We encourage you to contact our Corporate Support Team if any further assistance is needed.
Reviewed Sept. 21, 2018
When I received the DVD set, the first 30 minute session of basic yoga went well, and it seemed off to a good start. The trouble began the next day when I tried to move on to the second session. The DVD disc absolutely would not move on to the next segment. I searched and searched through the package inserts until I found a 1-800 number (in very fine print) that I could call, and after maneuvering through the recorded options pitching yet more products, I finally got a live person who gave me a different 1-800 customer service number to call.
Apparently the 1-800 number in the package inserts was not the correct number for customer service, but that's neither here nor there at the moment. I called the second number, which again consisted of recorded options geared toward purchasing more products. Not a single one of them were for people who were dissatisfied with a product they already had. After several attempts of pushing buttons and going through pre-recorded sales spiels, I finally got a live person again.
The first person was absolutely unhelpful, even suggesting that I should try the discs on a different DVD player. First all, excuse me, but how many DVD players is the average person expected to own? I own one and it works perfectly with my other DVDs that have multiple segments you click on from a main menu. Second of all, he was adamant that the company could not refund my money without an order number, which I had already thrown away because the first segment of the first disc worked. He offered a replacement product, but not a refund. I did not want a replacement.
When I order something and pay for it, I expect it to work, and if I get a faulty product, I do not want another one, I want my money back. I was furious and he threatened to disconnect to call if I did not calm down. I hung up on him. About half an hour later, I called again, maneuvered through the recordings and got another live person. He finally found my order in the system using my full name and address, but because something was "off" or "different" about the email, he said it couldn't possibly be me and he couldn't give me a refund.
If my name were Mary Smith, maybe that would be half-way believable, but I have a rather uncommon name and I live in a small town. How many other people with that exact same name could there be in my town? Well, companies don't go by names and addresses anymore, so keep all your package labels and shipping stuff. Even if they find your name in their computer records, they won't make it right for you even if you have a product you can't use and are out over $70. Customer service departments used to have people who cared about the company's reputation enough to willingly help customers who received defective merchandise, by willingly resolving the problem with either a refund or a replacement, whatever the customer wanted.
No more. Now it's YOUR equipment that must be faulty, not our product, and no, we can't give you a refund even though we have your order recorded in our computer system, so sorry! Also, in looking through the printed material that came with the product, not only is there no real "Customer Service" number (just a 1-800 number filled with more sales pitches, and there isn't even an option for "speak to a representative"), but there is no physical mailing address for sending back faulty merchandise, and no email address for sending in questions and/or complaints. Once you get that product you ordered, you're on your own.
If the DVDs had worked properly, I might have had a great product I would have been happy with, based on my experience with the first segment. However, no fewer than three people have now tried to get this to work on both my DVD player and their own, to no avail. So, if you are considering purchasing Beachbody Three Week Yoga Retreat, there's a HUGE caveat to keep in mind. If you get a working product, great, but still keep everything, including the package wrapping - you may need it. Paying with your credit card apparently doesn't leave this company a big enough paper trail to do refunds, and their "Customer Service Department" is actually a thinly-disguised sales department, geared toward selling you more merchandise than dealing with any issues you may have with a product you already purchased. I am currently in the process of contacting the Better Business Bureau.
Reviewed Sept. 18, 2018
I was at a discount warehouse and there was a P90X3 box set sold at half the price. I knew it well so I grabbed it. I’ve done P90X3 twice and then Core de Force and T25. From there I bought an annual membership. I've never really done any fitness program intentionally before using Beachbody, but I went from a very physically active job to being a supervisor so I needed something to keep my activity level up so I didn’t turn into a balloon. I had good results with Beachbody and as Tony Horton says, “Aging is for idiots.”
Congratulations on the success that you have achieved with Tony Horton’s P90X3 Program and now becoming a full on Beachbody on Demand Member! That is what we call working out with a set purpose and being intentional about your fitness goals. We can all understand the pressure of maintaining a Healthy Lifestyle, especially when you embark on a new life transition from a very active job occupation to an Office Supervisorial position. Beachbody makes it Super convenient to get in the best workout without the hassle of having to travel to A gym to do so. We are happy that you chose to Decide, Commit and Succeed with Beachbody! . Please remember to submit your success story at www.thebeachbodychallenge.com.
Reviewed Sept. 17, 2018
I've heard about Beachbody through people for quite some time, then I started following Ellen on Facebook and her little, many workouts and I decided to sign up under her to do a workout. I had a good purchasing experience. I ordered the 80 Day Obsession and it had a good description. Ellen was able to give me the rest of the information with what I didn't know about it. I used both the Performance and the Energize and I liked them a lot, but I didn't continue to use them as I felt that it was a little pricey. I only used them for a month and after using the products, I felt good and it helped me.
Ellen was really good at reaching out to all the people that are signed up underneath her and all who were part of her team. She held everyone accountable, which was great and I know it has to be pretty time-consuming for her to touch everyone that's underneath her. So overall, my experience with Beachbody has been beneficial and having her as a leader was half of what made it so great. I would recommend Beachbody to others.
Hi Lacey,
Congratulations on your success with the 80 Day Obsession Program and the Performance Line!We are happy to know that they have helped you in accomplishing your goals.
It is, also, great to hear that you have received such amazing Support from your Team Beachbody Coach, Ellen!
Having a coach is beneficial when it comes to having the support that you need to stay motivated and be successful on your Fitness Journey.
Thank you for providing your review and please remember to submit your success story at www.thebeachbodychallenge.com.
Reviewed Sept. 15, 2018
Eight years ago, I started the workout program with Beachbody. A buddy of mine let me borrow DVDs and I had such phenomenal results that I wanted to continue. Originally, I had the P90X and then I had eight other products. I took some of their supplements and then we subscribed to the BOD, Beachbody On Demand. When I was starting out, it was tough but it has become a lifestyle choice. It’s always gonna be tough when you're not doing anything prior but then, it gets easier the more you do it. I've learned more about diet, nutrition, my body, and what I'm capable and incapable of doing. Our children are aware of what we are doing and they like to work out. It has created that atmosphere of positivity and health in our house.
However, shipping is the weakest part of the Beachbody experience. The products are phenomenal and the workouts are even better. However, when you order one-off products from them, the shipping is priced so ridiculously. The only time we like to purchase something that's not reoccurring is if we have to buy more than one thing because that's the only way the shipping makes sense. Other than that, the workouts were phenomenal and I lost a lot of weight. I have been in better shape than I had ever been in 10 years and I gained a lot of self-confidence from it. I don’t care if you're 100 pounds overweight or you're trying to just become the most chiseled person on the beach. If you're willing to try and not give up regardless of how hard it is, Beachbody is for you.
Wow! 8 Years of Success with Beachbody, what a journey! It is no wonder that you have achieved such phenomenal results with your nutrition and weight loss and gaining that extra boost of confidence, not to mention making a conscious decision to continue to achieve Greatness by becoming an official Beachbody on Demand Member. All of the products that we offer, whether Fitness program, nutritional supplements or fit apparel, to keep one feeling and looking like an athlete; when used efficiently, they all work together to help you achieve the wellness goals that you set out to achieve. It is Life transforming stories like yours that reaffirms the accomplishment of our mission to help people achieve their goals and live healthy, fulfilling lives. To hear that Beachbody has helped in creating an atmosphere of positivity and health in your home and that children are being encouraged stay active, by seeing their parents amazing results is what makes Beachbody worth it! All it takes is being willing to decide to try and commit to never giving up and knowing without a doubt that Beachbody is for you! Thank you for sharing your amazing Fitness Testimony with us and for allowing us to play a part in achieving your healthy lifestyle. Please visit www.thebeachbodychallenge.com for your chance to win some awesome prizes.
Reviewed Sept. 11, 2018
Beachbody had a workout program, P90X, that was interesting and could replace my gym membership. I went to Costco and picked up the DVDs. I lost a little over a hundred pounds all in eight months straight. I’m happy with the results and I'm satisfied with Beachbody.
It takes hard work and dedication to loose over one hundred pounds, so we just want to Thank you for you for not only giving P90X your best, but for trusting Beachbody to help you along the way with achieving your goals. P90X has helped to transform the lives of so many people across the globe and it is great to know that you too have benefited from the amazing workouts that the program offers. Thank you for sharing your journey and don’t for get to submit your success story at www.thebeachbodychallenge.com.
Reviewed Sept. 11, 2018
I ordered the video 10/17/2017. The salesman persuaded me to also order the vitamins. I told him I didn't want them. He responded they are "free" and if you like them you can continue to order them. After the first bottle arrived I cancelled them. I got another bill 10/27/17 for 39.00. After much difficulty getting help, I was given a special form to fill out and a number to return with the unopened vitamins. I was assured that this would take care of the situation.
I foolishly believed that having done all that was required, I would not be receiving any more pills or bills. The pills quit coming, but the bills did not and I have been billed quarterly for $39.00 since last October until now. The $156 for "free" vitamins has not only be a terrible nuisance, but the time spent trying to get it resolved has been most distressing with terrible customer service and circular phone trees that lead nowhere. I left a message and have not received any communication since I was assured that it was all taken care of last October, almost a year ago.
Thank you for giving us the opportunity to resolve your concerns. After further review of your account records, we did discover that you were enrolled for our 14-Day Free Trial to Beachbody on Demand upon purchasing your PiYo Live DVD. Subsequent membership charges occur quarterly thereafter the 14-Days in the amount of $39. We sincerely apologize for any inconvenience, if this information was not properly expressed during your request for cancellation of your vitamins. A full refund has been processed for the Beachbody On Demand charges incurred on your account. This should reflect within you financial institution within 5 business days. We attempted to contact you and was unsuccessful, but encourage you to contact our corporate office for any further concerns you might have.
Reviewed Sept. 8, 2018
The INSANITY MAX:30 program worked well. It’s just a dude on screen and you’re doing the exercises with him. I used the DVDs every day in a set time of 30 minutes for 60 days and I didn’t really follow any particular diet. I didn't lose any weight but I did get down on body fat percentage. I wasn’t super unhealthy, but I wasn’t active. I did it for the first time that night after I had received the program and I had pretty much decided I didn't really wanna do it anymore. But, I knew that I wanted the results more than I wanted to quit, so I just kept at it.
It was the most difficult thing I've ever done physically but with the modifications, it made it easy to follow through and finish out. And since then, I've been doing my own thing at the gym, mainly strength training. I'd recommend the program to most of the people that are looking to release body fat and get into good shape. Also, I'd recommend Beachbody to someone who's never worked out before 'cause I never worked out before but I did it and I'm where I want to be right now.
Congratulations on your success with INSANITY MAX: 30! That is a tough program to take on as a beginner, but it is a great challenge to take on and we are happy to hear that you were able to complete the challenge. It is people like yourself that may have never worked out, but have the fire and drive to decide to commit and succeed in changing their lives that really makes up the Beachbody family. Thank you for trusting us to help you jumpstart your fitness journey and for being an example to others that even if you have never done a workout before, Beachbody has something for everyone. We appreciate you for sharing your Beachbody experience and want to encourage you to please keep up the great work!
Reviewed Sept. 3, 2018
I got the 21 Day Fix program from Beachbody. I ordered online and it was shipped to my house. It was easy, and there were no complications. I've also tried T25 and other programs. I enjoyed them. I like the variety of programs that they give you and it's not boring. I've talked about 21 Day Fix so much with my sister and she started doing it recently. I would show my results and my progress. I definitely recommend their program. They're not hard workouts. They have a modifier and it's not a long workout. It's not like you're spending hours and you can easily do it any time of the day, whatever fits in your schedule.
It is such an honor to hear that you have achieved such great results and progress with the 21 Day Fix Program, T25 and the variety of other workouts offered through Beachbody on Demand. One of the very things that we pride ourselves on with BOD is that, we truly do have something for everyone and anyone that is looking to transform their lives through health and fitness. With having such a huge variety of health and fitness programs, we truly leave no room for excuses. It’s like you mentioned, “they’re not hard workouts, we have a modifier and it’s not a long workout…you can easily do it at any time of the day, whatever fits in your schedule!” You get it, Amanda! A fitness lifestyle does not have to be complicated and when you change your mind about it and have the positive outlook that you have shared, you achieve success! Thank you for choosing Beachbody and allowing us to be apart of your journey. Please remember to submit your success story at www.thebeachbodychallenge.com.
Reviewed Sept. 2, 2018
I first ordered P90X back in 2010 when I first saw the P90X commercials. I did my research on it and I wanted to see if it would actually work. I started seeing people get ripped out. So I decided on ordering and doing the program myself and actually taking it seriously. I got ripped out on it as well too. That was cool. I finally got a little six-pack going on. Aside from P90X, I also ordered many of the products like the original Insanity as well as the Insanity Max 30. The Insanity Max 30 is pretty much my main exercise right now.
Beachbody is a great workout and it gets the job done. It keeps me in shape and I've enjoyed it. It's not a hard workout and for me, it becomes easier over time. It's also helped me out a lot when I'm doing martial arts. It worked for me and it can work for others too. They just have to take it seriously. That's the only way you're gonna get results. It's to give it your 100%. If you give more than 100%, it will definitely get you all ripped as well. Beachbody is something I always recommend. It's better than paying 30 bucks a month on the gym. You can just pay 120 bucks for the whole program and it's yours forever. You gotta have Beachbody on Demand now too, which is cool as well.
Hi Alexander,
Thank you for sharing your success with P90X and Insanity Max 30. Tony Horton and Shaun T, both, have inspired so many people to work hard on achieving their health and fitness goals. We are pleased to hear about your success and for encouraging others that with hard work and the dedication to commit to succeed, you too can get the fantastic Results that you see from our Success Stories. With Beachbody on Demand, you have access to unlimited Beachbody Workouts, which in our opinion provides you with a platform of limitless opportunity to transform your body. We appreciate your dedication to Beachbody and want to to encourage you to submit your story to our Beachbody Challenge team via www.thebeachbodychallenge.com for a chance to win some awesome prizes. Keep up the great work and continue giving the workouts your 100% Best, For a Lifetime of Fitness Success.
Reviewed Sept. 1, 2018
Beachbody's programs were popular like the P90X, Insanity, and 21-Day Fix. I heard a lot about them and I hadn’t had any experience with any of those programs before, so I decided to try them. Also, a friend of mine was a coach and told me about it. I got Beachbody on Demand right off the bat and as soon as I got it, I loved the different trainers. There is something for everyone, no matter where you’re starting. And starting out, I was not fit at all but there was still something for me. And now, two and a half years later, I’m on P90X2 and there are still other programs that come out that I can’t wait to try. So there is always something new to make you motivated to wanna work out. You’re not stuck doing the same boring thing every day.
When I signed up, I was able to access and stream videos immediately. At first, I was trying to use their website on my phone. I have an iPhone and at the time, they had just started being compatible with iPhones, so it was kinda glitchy. After that, I started using it on my Xbox and since then I haven’t had any problems. So far, there were only two or three times that I experienced technical problems. I called and they said they were working on them. Then my problems were fixed within 24 hours.
I’m always recommending Beachbody to people. In fact, I recommended it to my mother-in-law and another friend of mine who just had a baby. There is Low Impact and Yoga for them. Another good thing about Beachbody is that you can do the workout at home. When you go to a gym and you’re not used to working out, it is so intimidating. There are always people that are grunting on the machines and you don’t wanna get in their way.
With me, I was really self-conscious of my body post-baby and I didn’t wanna go into the gym and have people looking at me while I’m trying to work out. So to be able to do it in my own living room and not have that pressure of people looking at me was great. I also like being able to press pause in a class where the instructors are telling you to go and you might be embarrassed to stop when you need to take a break. With Beachbody on Demand, it is your own program and you can take it at on your pace. You can pause, go get water, and there is none of that pressure to feel that you’re not succeeding if you don’t keep up with someone else.
We are ecstatic to hear about your Success with P90X2 and Beachbody On Demand. Our goal with Beachbody on Demand, was to provide unlimited Streaming access to our proven Beachbody programs, so that our Coaches and Customers alike can choose programs that work best in helping them to accomplish their goals. One thing about Beachbody on Demand is that it provides you with a service that you can use anywhere, especially in the comfort of your own home. We, here at Beachbody, understand the intimidation factors that can result from trying to work out in a gym, as a beginner or someone getting back into the grove of working out, which is why Beachbody on Demand is such a necessary platform in the world today. Thank you for allowing us to be apart of your Wellness Journey and for sharing your Beachbody Experience. Please remember to submit your success story at www.thebeachbodychallenge.com.
Reviewed Aug. 31, 2018
Ok this is going to be a long review. I have been a long time Beachbody customer until today. I was gonna order through the website and you go through the usual "do you want this added to your order?" stuff. I ended up looking elsewhere for the workout I wanted and ended up finding 3 of the workouts I wanted for 40 bucks, brand new. So I never pressed confirm on the Beachbody website. Fast forward to 12:06 am I got a email confirmation and saw I got CHARGED for something I never pressed confirm on.
So I messaged customer service at 5 am to cancel my order, they told me "It was too late to cancel, as the order was already processed and to wait until it gets there to ship it back to them with 12 bucks coming out for the shipping." Ummm excuse me? How the hell is that even possible? Considering 1, I never pressed confirm on the website and 2, why the heck is the website like this now? So frustrated, I was just like fine. Now fast forward to today (it's been a week by this point), I called customer service again to ask where the order was cause I got no confirmation for shipping and couldn't track it through their website. I contacted online chat, said my problem and the customer service lady said "Ok let me check on this for you", which I replied with "Ok" seconds later, SHE DISCONNECTED ME!!!
At this point I am beyond frustrated and "pissed off" to say the least with this company and their awful customer service so then I called AGAIN, I know my voice was shaking with anger and my face was turning blood red. So I got connected pretty fast and I believe the lady I was talking to could either feel or hear it. So I told her of the situation that I should have never got this in the first place and needed to know when this was going to be here so I could return it as fast as possible and be done. I told her that at this point I found a better deal and that I was done with this company. She understood (THANK GOD FOR THIS WOMAN!!!). She told me: "I totally understand miss, you know what I am going to do for you? I am going to refund you today and cancel the second payment and you can keep the workout on us".
Now to me I am just done so I go "Yes that will be fine, thank you". I am glad I got a good customer service rep for my last time with this company, we left somewhat on a good foot. This has just been my experience with them so far. Hopefully no one else goes through this. If you want these workouts, I would find them elsewhere because it's a headache in itself.
Thank you for giving us the opportunity to resolve your concerns. We’re sorry to hear your online purchasing experience was not as expected. A full refund was processed on 8/30/2018 for the Body Beast DVD package and should reflect your financial institution within 5 business days. We attempted to contact you and was unsuccessful, but encourage you to contact our corporate office for any further concerns you might have.
Reviewed Aug. 31, 2018
I started doing Beachbody about five years ago with Insanity. I got the CDs of it back then. Then when Beachbody On Demand came out, I was all about it. Then I was in challenge groups with people online. I have two days left to LIIFT4 and I would be done with that one. Then I'm gonna pick a different one after that. This is the most consistent I've ever been. Normally, I would start in January and work out real hard for four months to get in shape for the summer. I did Insanity, T25 and then Insanity Max 30. Then I would stop and take months off. But since 80 Day Obsession came out, I've been working out since January 15th, almost everyday.
The purchasing experience is also painless. I've only had a few times where streaming had a problem, like it wasn't downloaded right. But it seemed to be kind of a glitch and they had fixed it. People make excuses for not working out. But there's no reason you can't do a program with Beachbody because it's so easy to use. If I travel, I use it on my iPad or I download it if I think the Wi-Fi is not gonna work. It's painless and it's like having a free personal trainer. I've joined gyms before where you stand around and you don't know what you're doing and you hurt your elbows because you're lifting wrong. I've probably learned more about weightlifting from LIIFT4 than I ever would have because they tell you about proper form and stretches for certain injuries. I love it.
Wow, Susan! Thanks for sharing your amazing feedback and testimony concerning your experience with Beachbody on Demand and the growth that you have experienced with LIIFT 4. That is absolutely fantastic! We are huge advocates for the convenience that Beachbody on Demand provides when it comes to working out and you are absolutely right, we leave no room for excuses when it comes to life transformation through fitness, because you can literally do our programs anywhere. We understand that It can be a challenge to commit to a gym membership you may never use. This is why Beachbody on Demand supports people with their health and fitness goals in the comfort of their homes. You said it best, with Beachbody on Demand, “it’s painless and it’s like having a Free personal Trainer.” We approve your statement and we are so happy to be a part of your fitness journey. Don’t forget to enter your success with our programs on www.thebeachbodychallenge.com for a chance to win some awesome prizes.
Reviewed Aug. 30, 2018
My wife and I decided, about a year ago, to start taking our health a little more seriously. She had met a coach, and we got into Beachbody that way. We've been using the Shakeology, and then the workout programs online. I've lost 40 pounds doing it in about eight months or so. I've been talking to all kinds of people about it and told them exactly the programs we’ve been doing. We did Shift Shop to start, we did 80 Day Obsession, and we're doing LIIFT4 right now. So, we've done a number of the programs and just some little workouts within here and there. The nutrition plans have been pretty easy and straightforward to follow. So, we are happy with it.
Thank you for sharing your success story, and congratulations on your 80lb weight loss results, that is absolutely amazing! Shift Shop, 80 Day Obsession, and Liift 4 are all helping to transform lives in more ways than possible, so we are honored to know that you have had the chance to experience life changing results. Shakeology is an amazing nutrition benefit and we are happy to know that you have been maximizing your nutrition by being consistent with taking your shakes.
It is fitness stories like yours that help to motivate so many others to change their lives. Thank you for allowing us to be apart of your Wellness Journey and for sharing your Beachbody Experience. Please remember to submit your success story at www.thebeachbodychallenge.com.
Reviewed Aug. 25, 2018
I started taking notes of Beachbody when I first saw FOCUS T25. Then my sister purchased it and I picked up the program and put it to use. The first workout was cardio which I did for three months. After I did that workout, I did two body circuits and I started doing all the workouts on FOCUS T25. I completed FOCUS T25 and got some good results. I also learned so much. When I did the last workout, I was focusing on the beta version. Then I stopped and went back to the alpha version. I started doing it over again, all the way to stretch. Then I did over again.
They would advertise INSANITY every workout and show other Beachbody workouts. I was intimidated by INSANITY at first and I put myself to the test. They say FOCUS T25 was like INSANITY, but INSANITY is more intense. Last year, I purchased INSANITY. I have a history of high blood pressure and INSANITY has helped lower it. I didn't purchase their Shakeology, but it's very good too so I started buying fruits and peas. I put it in my blender and did my workout before I drank my drink. It helped me a bit and I was very impressed. My bilirubin was high, but right now, it's normal. I'm satisfied with Beachbody and recommend them. For those that don't have time, they should go with FOCUS T25. If they're crazy and wanna do INSANITY, they should go with it.
Keep up the great work and please remember to submit your success story at www.thebeachbodychallenge.com.
Reviewed Aug. 24, 2018
You have to try Beachbody. It is amazing and you’ll lose weight. I learned about it through my girlfriend and I ordered Insanity. Purchasing online was pretty simple. Until now, I'm still using the product and the results are real good. They're doing a phenomenal job at Beachbody and they should keep up the good work.
We are ecstatic to hear about your success with our Beachbody Programs! It takes deciding to commit to succeed to gain those amazing results and it is truly an honor to hear that you decided to do that with our programs to accomplish your fitness goals. Thank you for sharing your journey and don’t forget to submit your success story at www.thebeachbodychallenge.com.
Reviewed Aug. 23, 2018
My buddy and I ordered the P90X the first time. Last January, I started getting fat again so I ordered the P90X3 through Beachbody's website. I went with Beachbody because it's the hardest one. I know there’s that Insanity, but Beachbody handles that also. But I didn’t like all that cardio. I like something to bulk up a little bit too. The only thing I didn’t really care for was there was a success coach thing. The coach wasn’t there for anything else other than to sell you products. That’s a bit annoying, especially after you spend as much as you spend on the product itself. But the results were unbelievable. The way I look at myself is better. I ended up fat no more.
Congratulations on your success with the P90X3! Having a coach is beneficial and we are sorry to hear your coach let you down by not providing support with your journey. Thank you for providing your review and please remember to submit your success story at www.thebeachbodychallenge.com.
Reviewed Aug. 22, 2018
I knew about Beachbody before other people did because I have the old VHS tapes when they first came out. I recently embarked into them because I have a cousin who’s a coach. I used to buy all their DVDs. When the On Demand came out, they had a trial where you got it for free if you bought the shake. I did that package deal, then I kept with the On Demand because with it I'd have access to everything. I've used this product and I got results when I stayed with it.
What really turned me around was when I started the 80-Day Obsession program with a group and found the most significant change in my body. A lot of people in the group that did the program didn’t follow it to a tee. They just did the exercise, but they didn’t do the diet component or the clean eating and push-and-control type of stuff. Although I had one day that I cheated with alcohol and chocolate, I had none of these the rest of the time. I stuck hardcore to the program and I lost 26 pounds and 37 ½ inches, and that was tremendous. With my overall experience with Beachbody, I’m constantly selling them to somebody.
Thank you for sharing your success story, and congratulations on your results. 80 Day Obsession has helped transform lives in more ways than possible. You’ve been a loyal customer of us for years and we appreciate your consistency.
Reviewed Aug. 12, 2018
Some colleagues told me about Beachbody and I liked the flexibility of being able to work out at home and anywhere. Also, some of the Beachbody programs were available on Xbox Fitness, so we had a modified version of the Insanity and the P90X programs available there before, but then Xbox discontinued these programs, so that also played a part in my going with Beachbody since I've had some exposure to their programs. First, I ordered the Hard Corps, then I also ordered the Beast Body. Finally, I just did the On Demand and paid the one-time fee for the year. I use all the time the products that I purchased from them. After using their products, I lost 56 pounds with the 80-day Obsession. I recommend them all the time.
We are ecstatic to hear about your weight loss success! By being consistent and not giving up, you were able to exceed your fitness goals. Thank you for sharing your journey and don’t for get to submit your success story at www.thebeachbodychallenge.com.
Reviewed Aug. 10, 2018
Beachbody has videos that people do and one of my friends said it was a good DVD. When I looked it up, all of a sudden they have the Beachbody On Demand so I got that. When I started with one of the programs, it was really good. I lost 35 pounds so I was really happy with it. I use it six times a week and I would recommend it.
Hi Timothy,
This news is life changing and we would love to hear more about it, through our Beachbody success stories. You can get more information on where to submit your story by visiting www.thebeachbodychallenge.com for more information. Thank you for being a part of our community and sharing your experience.
Reviewed Aug. 6, 2018
I had watched one of my coworkers go through the programs off Beachbody. And so, I asked her about it one day. I decided to purchase from Beachbody as I was ready for a change. I wasn’t happy with myself then. I wanted to be a better mom for my kids and have the energy to essentially keep up with them and be the best mom I could be for them.
I was with Beachbody before, on Demand, and so I purchased the actual 21-Day Fix online, from the website. Core De Force was part of that too and there was another one that I had purchased. Since then, it’s just the Beachbody on Demand. I’ve done 80-Day Obsession and I got that bundle pack. I’m much happier now. It’s the only thing that worked for me and I’ve been able to stick to. And it’s not really a diet. It’s more of like a lifestyle change. It has made me be more consistent in my own life even if I have a treat or have a cheat day or cheat meal. And I jump right back to it because I know what my body needs now. I’m happy with the program and the meal plans are awesome too. It’s definitely wonderful and it’s inspiring to work together with multiple people. I love the whole concept.
Hi Anine,
We are ecstatic to hear about your progress with Beachbody on Demand! You are an example as to why we work hard with creating ways to improve the path to health and fitness. Great job completing 21 Day Fix, Core De Force and 80 Day Obsession, we want to encourage you to submit your success story to our Beachbody Challenge team. Your success story could help change lives and we would love to hear more about it.
Reviewed Aug. 3, 2018
I’ve had some significant injuries in my back and the Beachbody 90X3 program has been very good. Getting it on the website was easy and I've had very good results. I’d tell others to try Beachbody.
Hi Richard,
P90X3 is an awesome program and we are pleased to hear you were able to complete it. Having any injury to your body is a challenge when exercising. We recommend you get a doctors approval before using our programs if you have any pre-existing injuries. Keep up the great work and don’t forget to submit your story to our Beachbody Challenge team for a chance to receive a free prize.
Reviewed Aug. 2, 2018
I get to have a yearly membership to the Beachbody on-demand. I watch it on my Roku everyday and I’m very pleased with the results I've had. I’ve lost weight and toned up.
Hi Marcia,
We’re glad to hear Beachbody on demand is a great edition to your home gym. It’s so convenient to be able to workout and pre-pare your meals in the comfort of your own home. Congratulations on your weight loss, and don’t forget to visit www.thebeachbodychallenge.com for your chance to win a prize.
Reviewed Aug. 1, 2018
Saw a review on athleanx.com... They kinda dogged P90x and I completely disagree. I am 44 years old and have never felt better than I do now! I've been fluctuating between all of the P90xs for 10 years now and love and believe in Tony Horton. He has taught me how to access my strength and I love it! I still do other workouts (body beast, etc...), I will always hold high regard for P90x... It changed my life! Thank you, Tony!!! ;)
Hi Renee,
Wow! 10 years of success with P90X, what a journey! Tony Horton has inspired so many people to work hard on achieving their health and fitness goals. We are pleased to hear about your success and want to encourage you to submit your story to our Beachbody Challenge team. Not everyone will share the same opinion and that’s okay, but most importantly is you are meeting your health and fitness goals and found something that works for you.
Reviewed Aug. 1, 2018
When I started, I tried P90X but I didn’t necessarily care for it. Then I turned around, got Insanity from a friend of mine and did half of that. But at that time, I wasn’t in the place where I was physically able to do stuff at that time. I wasn’t ready to do anything. Then I saw an infomercial for Focus T25 and the thing that caught my eye, outside of it being a half-hour workout, was the amount of weight that the video person lost. I was like, “Okay, I can do a half hour.” I bought Focus T25 off of eBay and got great results. It was one of the best things I ever did. I loved that and I was in a better place too. Then I did it again and got even better results. I understood I needed to squeeze my core. So Focus T25 was the one I had the best results with.
Then I ordered 22 Hard Corps, which was great, and Hammer and Chisel. When I ordered Beachbody On Demand, I started A Little Obsessed which had a shorter time and was easy. Then, I started 80 Day Obsession and that has been perfect except I went to Vegas and that threw me off for four days. Then I started back again but I ended up going to Vegas again and that threw me off another four days. I was a week into Phase 3 so I started it over again. Then I got back into that for three weeks and now, I’m gone for another week.
But the program is a lot harder and I really like it so I’m debating if I’m gonna start over when I get back home or if I’m gonna finish it out then start at the beginning. Some of the stuff they say in there are making me step up from the stuff I was doing. I went from a half hour to 80 Day Obsession’s 40 minutes to right a little over a hour right in there. I went from 370 to 229 but every time I leave for a vacation, I change my eating habits so I usually gain 10 to 12 pounds. Still, I usually hover around 235 now. It's amazing.
I recommend Beachbody to people all day long and I always tell people if they're anywhere close to where I was, to start with something at the half hour and then go from there. But a person has to be at a place where they're actually ready to do something. A lot people would say they're gonna start to do stuff but when they don't get results as soon as they want, they turn around and give up. That was what I did with the P90X and the Insanity. So when I was ready, it really helped. For beginner-beginners, I would recommend A Little Obsessed first because it’s a 30-minute thing and it's a week long. Anytime you’re starting something, if you have a goal and finish it even though it’s just a week, it’s like, “Oh, wow. I did that. Maybe I can do something else.” Then I would suggest going into Focus T25 and start with that a little bit. It’s only a half hour a day and eight weeks long. It’s really good and there is a moderation in there.
Hi William,
Your health and fitness journey has inspired us all, congratulations on your success. T25, 22 Minute Hard Corps, Hammer and Chisel are just a few programs you’ve completed, what an awesome way to meet your fitness goals. We want to encourage you to submit your story with our Beachbody Challenge team, for your chance to win a prize.
Reviewed July 30, 2018
I bought the Beachbody 20 Day Fix and making the purchase was easy. I also did three months of 80 Obsession Days and I've lost 25 pounds. Everything is good.
Hello Suceth,
Congratulations on your success with 21 Day Fix and 80 Obsession! We look forward to hearing more about your journey, please visit www.thebeachbodychallenge.com for your chance to win some awesome prizes.
Reviewed July 24, 2018
I saw Beachbody on an infomercial and bought a used copy the first time around. I was on P90X and I wasn’t very good at consistently using that. I currently have the Beachbody on Demand subscription through my wife. The price was cheaper than going to the gym and I was doing it from home which was also very appealing.
Hi Caleb,
We are excited to hear about your success with Beachbody on Demand! It can be a challenge to commit to a gym membership you may never use, this is why Beachbody on Demand supports people with their health and fitness goals in the comfort of their home. Don’t forget to enter your success with our programs on www.thebeachbodychallenge.com for a chance to win some awesome prizes.
Reviewed July 4, 2018
I have been a customer for several years, many of which I was a coach. I absolutely love the programs, especially Beachbody On Demand and Shakeology. I was hoping after quitting coaching that customer service had improved over the past couple years but I was wrong. My BOD is coming due to renew in a couple weeks and my credit card has changed, the old one expired. I cannot get in to change my credit card number or banking info like you can in the "back office" as a coach. When given various links on chat support I am still unable to get in to change my info. It tells me my postal code is "invalid" after multiple tries and tells me my prior postal code from 3 years ago is also invalid.
When I tried phoning after 5 terrible chat sessions, the robot on the other end couldn't help me because I was NOT phoning from the same phone I signed up with. So I basically am forced to disable my Beachbody account effective the date that it is due to expire and sign up again with a new email address in order to do something as simple as change banking info that is readily available on multiple other sites (PayPal, Amazon etc). In the meantime I cannot buy any products and was forced to get Shakeology and a program I wanted to gift someone, from Amazon. I understand no one will respond to this. Beachbody appears only to be answering the positive comments on this thread.
Thank you for providing your feedback for our online self-service tool. We’re sorry to hear you had a challenging experience updating your banking information and would like the opportunity to resolve your concern. We attempted to contact you, but was unsuccessful. Further training will be provided to our agents who could not resolve your concern at the time of contact. If you still need assistance with updating your banking information, please contact our customer support group.
Reviewed June 27, 2018
I went to set up my Beachbody on demand account, which should be instant. Never got a confirmation email. After the submit screen, it just showed me estimated charges. I was nervous. I just gave my credit card info to some scam site. So I chat some Indian rep who clearly isn't great at English. He gives the classic answer to wait 24 hours for an email. So I do. No email comes. Not in the spam folder either. So I chat another rep, also Indian and worse with English. Crappy responses. As I was responding back to him, he disconnected from the chat. I guess he decided he didn't want to help me. Horrid customer service. They had no understanding of what I was trying to ask. If Beachbody cares, the associate who disconnected was Muthukumar **. I was excited to try the service, but I think this is where I give up.
Thank you for submitting your feedback. We attempted to contact you but was unsuccessful. We’re sorry to hear about your experience with our customer service agents, and will provide a coaching to those who assisted you. Your Beachbody on Demand subscription is currently active; if you are still experiencing technical difficulties please contact our customer support group for further assistance. Once again we deeply apologize for your experience with our customer service agents and hope to hear from you soon.
Reviewed June 13, 2018
This was one of the worst MLM companies I have ever worked for. I started coaching 2016 and never made one cent but spent over $4K in product and services. In order to be an ACTIVE coach you have to buy the Shakeology every month, then you are expected to buy the products like cookbooks, workout programs (before they had on demand) gear, etc. to show that YOU are the brand and you use the products. The coach back office was just recently updated but it took forever and the old one was not user friendly so you couldn't find anything or even good training so you could learn. They are so behind the times when it comes to just about everything. They finally came out with Beachbody on Demand which they were way late to the game on that. Who uses DVD players anymore??
The workouts are OK but they won't get you to where you want to be when it comes to building muscle and losing weight. They offer false hopes for customers and false promises when it comes to weight loss. You can lose 10 lbs in a month but it will just come right back after you're done with the program because they don't teach people how to sustain their weight loss. It's a perfect scheme for Beachbody because people will continue to buy the products and keep losing the same 10 lbs over and over again. The trainers like Autumn are average and have strange workout moves that the average person cannot do, that's why people often don't stick with the programs. The coaches aren't given adequate training at all to help you build your business.
Carl has a BIG ego and the only thing he can say every day is SELL SELL SELL! Half the coaches they recruit quit because they have NO idea what they are doing or how to help people because of the lack of training. The upline coaches think are all high and mighty, terrible at communicating and are just as lost and clueless when it comes to building a business. They also don't let you participate any other MLM, no exceptions which is really selfish of Carl and it's obvious it all about the $$ and they don't care about the coaches and what's best for them. The people at corporate like Holly are so rude, even when you call with a question she is short and unhelpful. This company is going down fast like a sinking ship. Most people are unhappy working at the corporate office because they don't take care of their employees. Check out the reviews on Glassdoor... they speak for themselves.
Hi Laura,
Thank you for giving us the opportunity to speak with you and resolve your concerns. We appreciate your feedback as it relates to your time spent with Beachbody as a valuable coach and customer. As promised a refund was processed to the credit card number on file. If you have any questions about your account please contact our customer support team for assistance.
Reviewed May 21, 2018
I have been ordering Shakeology for over 2 years now...and it is amazing. This month the bag came “sliced” open at the top of the bag and Shakeology was spilled all over the inside of the box... Beachbody is replacing it free of charge! They wanted me to post this picture anyway. Thank you so much for replacing it! A true quality company.
Hi Debra,
Congratulations on being 2 Years Strong with Shakeology, what a way to fulfill your health and fitness goals. We’re sorry to hear your package arrived damaged, but very pleased that we were able to resolve your concern quickly. You’re on the way to becoming 3 Years of Love with Shakeology, which is a part of our Shakeology: The Healthiest Year of My Life Loyalty Program. In your 3rd year of receiving Shakeology for 36 consecutive months you received one Exclusive Shakeology Shaker Cup & Custom Koozie. This is exciting news and keep up the great work!
Reviewed May 18, 2018
I registered as a Coach about 2 1/2 years ago and cancelled my account 2 months later. They stopped sending me the Shakeology, as they do every month when you're a coach, and assured me that everything had been cancelled but continued charging me the coach fee for over 2 years without me noticing, as it is only a 18.85$ fee. When I finally noticed they we're still charging me 2 years later, they refuse to reimburse me the money they had been stealing from me. Saying it was against their policy, they could only reimburse the last payment they had taken. I don't doubt that their programs work, but they have terrible customer service and they are thieves.
Reviewed April 14, 2018
My sister-in-law introduced me to Beachbody. With them, I could lose weight, get in shape and be healthier. I had looked into some other options, but with Beachbody, I like the convenience that I could do the program at home and I could stream it anywhere I was. I also had a great experience purchasing from them as it was easy. I ordered CDs from the T25 and I liked that program. It was only 25 minutes and since I've got two kids and I work full-time, time's always an essence and it helped. Once I've finished the T25, I did Beachbody on Demand so that I could have the whole library. And so far, I'm enjoying it. The challenge groups were fun and this was something that wasn’t in any of the other groups that I looked at. I've also recommended Beachbody to my neighbor and she seems pretty pleased with it too.
Hello, Anyon
You are so right about Beachbody allowing people to have the convenience of working out from home! Thanks for recommending us and spreading your success with others.
Keep up the great work!
Sincerely,Beachbody Corporate
Reviewed April 13, 2018
I am currently doing the two-week free trial and doing 21 Day Fix. I like being able to access the BOD videos whenever and wherever I need. The workouts are great and very rewarding. I can do them at my own pace and not feel bad. When I did classes at my local gym, I would try my best to keep up and I would end up overworking and hurting myself. With the videos I can do comfortably at home, I can go at my own pace without people staring at me for having to stop. So far I have been able to do four of the workouts on 21 Day Fix and I love it. I feel better and I am starting to see the scale drop. I was totally surprised how much this is working already. I really truly feel I will reach my goal with the help of the videos, meal plans, coach and awesome support system.
Hi, Rhonda
We’re very glad you found a program that best suits you and how you would like to reach your goals. We hope you continue on with any of your BOD memberships; remember, you can choose to be billed quarterly, semi-annually or annually for Beachbody on Demand.
We hope you continue to succeed and we wish you the best!
Sincerely,Beachbody Corporate
Reviewed April 13, 2018
I wanted to get active and Beachbody was easy for me to do it at home. I got the 21 Day Fix which came with containers so I can portion control what I was eating, and the shake, and some DVDs that I could do the workout. And then I decided to get the 80 Day Obsession which came with some bands and sliders to do the workout, and that's streaming away. I did INSANITY six years ago and I really liked the instructor and I didn't really think about looking for more. I liked it, so I just decided to go look on the website again and see what they had that was new. I didn't even search anywhere else. My online purchasing experiences were great and easy, and their products were easy to use. However, the sliders don't work as well as I would like them to, but I don't know if it's like me not being used to it or just the sliders itself not being great. Nonetheless, I was very satisfied with the result.
One time, I got an email that my shipment was coming and it was when I was deciding whether or not I was going to sign up for the Beachbody On Demand for the year. It didn't have a description of what it was that they were shipping and I thought, somehow the Beachbody On Demand got ordered because I put it on my cart. I was comparing the cost then, but I didn't make the decision yet. So I called and I had a really good experience with the customer support that I spoke with. The person was really nice and explained that it was just a shirt. They were sending me a free t-shirt because I completed the 21 Day Fix. So, I got a shirt and I didn't get charged for anything, which was a nice surprise.
Hello, Karina
We’re so glad to hear about your success with Beachbody! Keep it up! We love to hear that you received your completion T-shirt for the program! That’s one way to show dedication to yourself!
Thank you for sharing your story with us,Beachbody Corporate
Reviewed April 12, 2018
I've done the 21 Day Fix and I'm in the middle of the 80-day Obsession Challenge Pack from Beachbody. I've seen good results so far and it has been wonderful. When I got my package, I got the substitute sliders. They ran out of the sliders and said I had to do the substitute black ones. I emailed and they sent me out the right ones right away. They have been really good and helpful if I have any problems or anything around. Beachbody is definitely worth the money, the time, and effort to put in and everything on the website is very helpful.
Hello, Brook
We are glad to hear that we successfully sent you the original 80 Day Obsession Sliders once they were back in stock. We did not anticipate the high volume of purchases for 80 Day but we appreciate your patience with receiving your original Sliders.
Thanks for showing us your commitment to yourself and to us as well.
Sincerely,Beachbody Corporate
Reviewed April 11, 2018
I was checking out Beachbody on a free trial and then I decided to go ahead with it. I ordered On Demand and it’s been great. I’ve been using it for two years and I have successfully completed a couple of programs and I plan to continue. It’s convenient and I would recommend it. You can take it on the go and there are lots of choices.
Hi, Kat
We’re happy about your success with Beachbody on Demand. We hope you continue to succeed in your health and fitness goals!
Sincerely,Beachbody Corporate
Reviewed April 10, 2018
My daughter is my Beachbody coach. I'm into it because I’m over 50 now and because of my knees and my lower back. There was a point when I could hardly walk. I was able to walk when I started those exercises, but if I sit too long I had to wait a few minutes then I can walk. You can’t sit down. You gotta get moving. Stretching is good. And all those exercises, the 21-Day modified helped me a lot, including with my asthma.
But the first time that I tried the 21-Day Fix, I wasn’t doing it every day and then I ended up doing something else. I like to walk so I was outside walking instead of doing the exercise. But I moved every day and it didn’t work. And then I stopped for a while and then I said, “Okay. I wanna tell my daughter I wanna start back” because I’ve seen her improvement. Finally, I restarted it and I did the whole program. I don’t have the shake anymore, but I watch what I’m eating now also watch my drinking of water. I really watched what I ate because I’m not the one who’s cooking. I come home and my supper is always ready. I have to eat with what they rolled. I just eat a little bit, but I realized that if I do cut my carbs and my bread that really helped. Also, I drink at least one liter of water a day because I know it helps and I’ve been walking a lot.
I love the exercise because I was able to do it every day, but I had to do modified because I have a problem with my knees and lower back. I had to be careful. But my daughter pushed me to do it, “Just do it. Do what you can. Don’t push. Just do what you can. Modify it. Look at the Modify Girl.” And by the end, I lost two-size of my pants, four-pound, and I think it was 14 or 17-inch altogether. I posted my picture and my friends wrote very good comments. I recommended Beachbody to others.
Hi, Rita
We're glad to hear that Beachbody and your daughter pushed you to reach your goals, even with some of the challenges you faced. We are so happy for you! This just goes to show that Beachbody is for anyone at any fitness level. Again, we are so proud of you and we wish you the best in your health and fitness journey.
Sincerely,Beachbody Corporate
Reviewed April 8, 2018
I don't know any other fitness providers that encompass what Beachbody offers. I first heard of it through my friend who is a coach and I had heard a lot of good things about it. It's a lifestyle and not just a diet or anything of that nature. I originally ordered Shakeology at first but I canceled it because the monetary commitment was just a little too much for me. I didn't feel that it was as good of a price and I wasn't comfortable paying that much for the shakes. But it made me look into protein shakes more to help fill my energy and food. Then, I bought the Beachbody On Demand subscription for the year. I purchased it online and it was very easy and user-friendly. It's worth the subscription to the On Demand workout if you can go virtually anywhere and work out.
Hi Allison,
Thank you for taking the time to give us your honest feedback. We will always strive to help people achieve their goals but also like you said to maintain a healthy lifestyle. We are so glad to have customers such as yourself.
Keep up the great work!
Sincerely,Beachbody Corporate
Reviewed April 7, 2018
Beachbody's workout was a lot of fun, even if I did not get absolutely amazing results. Sometimes, all you need is just something to get you up and get you moving. I received the workouts in a timely manner, and I really like them. I’ve been purchasing many things for years now and I’ve been using the Beachbody On Demand and I really like them. I like having the hard copies of the workouts and then having access to all of the workouts through the On Demand app, which is really nice because then you get to try something out that you’re not sure if you really like it or not. I would use them again. If you are into working out or even if you are new to it, there is something for everybody. And there is a variety of trainers that you might not get at the local gym or the local way. And it is a blast.
Hi Shahanna,
Thank you for your honest feedback, we sincerely appreciate it. We’re glad you’re enjoying the diversity Beachbody on Demand offers. Remember you have the opportunity to win some free prizes after you complete a program!
Thank you,Beachbody Corporate
Reviewed April 7, 2018
I recently received my new shipment of chocolate Shakeology and upon opening the package I found the product to be damaged with powder all over in my box so I contacted customer service and will receiving a replacement shipment with 7 days. I have not had any issues with any of my shipments prior to this and appreciate the promptness of replacing the damaged package. I am providing a picture of the lot # & expiration date as asked in my conversation with customer service.
Hi, Kim
We’re very sorry to hear about your shipment of Shakeology. Unfortunately, during the delivery of the package sometimes mishandling or not being careful with packages can cause damage to the contents or items inside. We can assure you it is never our intention to deliver any product that is less than perfect.
We appreciate you allowing us to correct the issue with a prompt free reshipment of your item.
Thank you for your time, Kim.
Sincerely,Beachbody Corporate
Reviewed April 6, 2018
There is a girl in my city who had struggled with her weight for years. She discovered Beachbody and it has kept her weight off for four years and she became a coach. I've seen her success and the way she has kept the weight off. So, after struggling with my own weight, I reached out to her and she gave me a plan. Thus far, I've used Beachbody on Demand and Shakeology. I love Beachbody on Demand and I purchased the three-day challenge under my coach Erin. It's user-friendly and I'm impressed with the amount of information in it. It's also very accessible and I get emails about the blog. At $100 a year for a subscription, it wasn't too bad. I definitely recommend it.
Erin also recommended Core de Force and I really liked that program as well. I'm a reluctant exerciser and still, I love that program. There were meal plans and a workout calendar which I could adjust to what fits for me. With Core de Force, the core strength workout was awesome and I loved the three-minute intervals. The workout went by fast without me staring at the clock the whole time. I didn't really think I was exercising. Since then, I've done sides as well.
I also really liked Shakeology. However, I'm an energetic person and I get a lot done. I also never have headaches, digestive problems or stomach aches. And so, there wasn't anything I was looking to fix other than improving my eating. I have a family of 12 and we spend about $1,700 a month on groceries which averages out to be $1.70 per meal per person. If I use the Shakeology as a meal replacement that will come out to over $4 a meal and that's more than double of what we would normally spend. Still, I'd recommend Beachbody. Others should give it a try and ask to be directed to what they want to know.
Hello Janet,
You have such a big family! That is so amazing but we can also see how it can be a little challenging to fit a workout in your day. We’re so glad you found Beachbody to help you achieve your goals without it taking away too much time from your family.
We wish you the best!
Thank you,Beachbody Corporate
Reviewed April 5, 2018
Placed an order and immediately realized I chose the wrong option. Called their customer service number immediately, but was unable to correct my order. They simply refused. They pretty much told me once they push that "SOLD" button, there is no turning back. To me, that is completely unacceptable customer service. It would have resulted in a much bigger sale for them had I been able to correct my error, but due to the awful customer service I received, I will never do business with them again. Not one of the reps I talked to spoke clear English, extremely heavy accents, and this was incredibly disturbing. One rep, as I repeatedly asked him to slow down and repeat himself because he was nearly unintelligible, blamed it on MY background noise and actually hung up on me...note I was sitting in my office on a landline, with NO background noise.
Anyone there speak English? Anyone? Anyone? The process took so long overall, that by the end of my several calls, the order had been processed and billed to my credit card. Their suggested solution was to process my order, ship it to me, issue a return authorization, and have me ship it back, at which point they *may* refund me the cost of the product only, resulting in me paying over $20 shipping each way, so I'd be out at least $40 for nothing. And the order had not even been processed yet! Awful, awful, awful people to deal with. I will never order from them again.
Hi Michele,
We apologize for any inconvenience you experienced with your request. Please note, after adding an item to your shopping cart, entering your billing/payment information, and clicking the “Place Order” button, your order begins processing.
After clicking Place Order, we may offer additional promotions; however, the original purchase has already begun processing and cannot be canceled online or through Customer Support. We understand your situation, therefore we will review the interactions to confirm any coaching opportunities in case our agents did not properly explain our order process.
Should you have any other questions or concerns, please reach out to us via Consumer Affairs.
Sincerely,
Corporate Escalations
Reviewed April 5, 2018
I ordered my package from Beachbody in 2015. The thing is, I had purchased it and then I became pregnant so, it just sat in my closet. And then, I gave it a try after having my kid. But, I've been using it consecutively for the past for months. I use the 21-Day Fix CDS and the Shakeology bottle for my water intake. I also use the portion containers. Thus far, I like the results Beachbody has been giving me. I feel they put the exercise in there for a reason. Also, they have more knowledge over the rest. So, instead of aimlessly working out with Youtube, at least I know that Beachbody knows what they're talking about. Once people dedicate themselves to Beachbody's program, they'd be happy with the outcome.
Hi Morgan,
We completely agree with what you said, “Once people dedicate themselves, you’ll be happy with an outcome”. It’s all about how much you put into reaching your goals and we are so glad you decided to take that initiative into your fitness journey,
Keep up it up!
Sincerely,Beachbody Corporate
Reviewed April 4, 2018
I've been doing the workouts from Beachbody off and on for four or five years. It works for my body type. I've done Insanity, Core de Force and others a while back. Now, I'm doing a little Obsessed. However, I was a little upset when I enrolled for the On-Demand. I was given an option for a discount and a three-day refresh and it didn't process. So, I called customer service and asked them about that. Beachbody's representative gave me a different product for free which just helped her reasoning. Still, she wasn't able to honor the online program. I thought that was strange that the customer support wasn't able to assist with what I was trying to accomplish online. While their supplements are way too expensive, Beachbody has really good workouts.
Hi Megan,
We understand there are online promotions on our websites, however depending on the promotions sometimes they are online only. This means we do not have access to apply them manually to a phone order – for that reason, we offer another method of compensation. We sincerely apologize for the inconvenience.
Thank you for bringing this to our attention, we be sure to escalate it to our internal teams.
Beachbody Corporate
Reviewed April 3, 2018
I worked with a Beachbody coach and had experienced one week of a clean-eating group with him and his wife leading it. I got interested and decided that I needed to make a change, so signed up through them after that. My husband and I both ordered Challenge Packs. I ordered PiYo and my husband ordered 21 Day Fix. Everything was perfect with the ordering and the delivery. We use the products regularly and we've actually expanded. My husband's a coach now, so he's got Beachbody On Demand and we get two regular shipments of Shakeology every month. He also uses some of the other performance pack supplements. As long as I'm sticking with the program, the results have been great. Dropping inches has been very successful.
Hi Colleen,
Great job for you and your husband on finding programs that suited your style best that later influenced you to become part of the Beachbody Coach network. We aspire for every new customer to later realize the great benefits of being a Coach with Beachbody and hopefully enrolling.
Thank you for sharing your testimony with us.
Sincerely,Beachbody Corporate
Reviewed April 2, 2018
I was anorexic and needed to gain weight, so I wanted to do it nutritionally and healthily. I started out with the 21 Day Fix, and now I have the On Demand. Purchasing was easy and everything was self-explanatory. The only problem I had was that Beachbody is catered for weight loss, so they don't really explain to you if you want to maintain your current weight, or that if you want to gain weight, you should take many more calories than what their mass comes out to be. I had to Google that I should be eating a 15-20% higher amount of calories than what they're saying as maintenance.
But I love their programs. I've already gained 20 pounds, based on muscle. I'm in nursing school right now, and if I don't feel like doing what's on my program for the day or if I'm sick or really stressed out, I just throw in some yoga. There are so many options depending on what you want to or if you're in between. My experience has been wonderful so far and I recommend Beachbody all the time.
Hi Heather,
We are so glad for you to share your experience with Beachbody. Your experience is confirmation that our programs can help anyone with any kind of fitness goal. Whether it be losing weight, gaining weight or maintaining it, Beachbody has a program for it all. Thank you for sharing this with us.
We hope you continue to succeed, and remember we do have many programs specified for muscle toning and building on Beachbody on Demand.
Sincerely,Beachbody Corporate
Reviewed April 1, 2018
Somebody else in my family did Beachbody and recommended it to me. My wife and I were looking for something that was a short workout, about 40 minutes because we both have full time jobs and children so we don’t have too much free time. Plus, my sister used it and she lost a significant amount of weight so we knew it worked. So we wanted to get it ourselves. My wife bought INSANITY MAX:30 and it came quick. They gave her the option to pay in two payments so she was happy with that and it was a good experience. We liked the product and they gave us a lot of material in the box more than we thought was coming, but it was helpful.
It had the modifier track to it so it was easier and more for the beginner level that I was looking for. There’s no way I could have done the full blown version that the trainer was pushing. But we didn’t know of the modifier the first day and so we stopped after a minute. That’s the intent of the program and it’s high intensity until you force yourself to have to stop first day in a minute. And then we learned of the modifier for the more beginner or intermediate and we’ve been able to go 15 to 20 minutes without stopping and still complete the 30 minutes.
We finished the program, we did our 60 days with it and we got the results we were looking for, or at least I did. My wife chose to get pregnant after that but we were very happy with the product. I’m a lawyer so I have a sedentary job and I’m on my butt all day. I would try to work out on my own but then I couldn’t stay motivated and then I’ll just rebound my weight. But Beachbody made it easy to stay with it and get the results I look for. So, if I can do it, then others can.
Hi Paul,
Great job on accomplishing your goals! We completely understand needing to fit in an efficient workout in the least amount of time as possible – Insanity MAX: 30 is one of the most intense programs available because of the rapid-cardio style Shaun T has.
Keep up the good work Paul, we hope you and your wife continue to push through and achieve those long-term goals!
Thank you,Beachbody Corporate
Reviewed March 31, 2018
My cousin is also my coach, so she got me started with Beachbody. We did the 21 Day Fix with the yearlong Beachbody On Demand, and purchasing was super easy. She got it all set up and all I had to do was log in and put in my credit card information. So far, things are going really well. I just started a PiYo and I'm down 35 pounds and 18 inches total. Everything is great. Beachbody is easy to use and convenient. There's not a lot of confusion and it's all laid out. It's a good program and I've recommended it to several friends.
Hi Kelsey,
Great job on losing 35 lbs. That is amazing – we are so proud of you! Beachbody on Demand is so easy to use, we’re glad you agree!
Thank you and keep you the great work.
Sincerely,Beachbody Corporate
Reviewed March 30, 2018
Beachbody had a 30-day free trial. And so, I tried that and I liked it so much, I joined. I purchased the streaming and purchasing it was extremely easy. I started with P90. And did a lot of exploring of thighs and various things and quickly determined that I was seriously out of shape. The exercise programs of Beachbody are some of the best, and I’ve done Daily Burn and Jillian Michaels in the past. And the thing about Beachbody is they’re very specific about using the correct form, pushing yourself but not beyond the limit where you’ll hurt yourself. And I really appreciate that because not everyone is like that.
However, I have not bought any of their supplements. They’re all full of sugar. But I like the quality of Beachbody. Basically, three names: Tony Horton, Autumn Calabrese and Shaun T. And the price is affordable too. That’s another huge deal, ‘cause I joined $99 for an entire year of streaming. That makes it available to just about anybody. The free t-shirts are phenomenal as well. You do the Beachbody challenge, and you have something to show for it. It’s funny how motivating that is. It’s like I am going to finish this program ‘cause I’m going to get that darn t-shirt.
Right now, I’m doing 80 Day Obsession. And Autumn created that Facebook page, so you can get on there and say things. It’s really a lot of fun. So far, I started at a 129 pounds, and I’m down to 110. And that’s from last May. I can actually fit into most of my clothing. And they make it fun. I would recommend Beachbody. However, I would warn others that they need to check the ingredients on the product lines and definitely do their research there. ‘Cause it sounds great, all the Shakeology and they have those little commercials about how wonderful it is, but when you read the ingredients, it’s organic sugar, but it’s still cane sugar. If you have blood sugar issues, don’t touch it, which is why I don’t.
Hi, Rennie
Thank you so much for sharing your story with us. We always love to hear about the journey our customers went through to reach their goals – especially if it involves any of the programs you named. We completely understand if Shakeology is not part of your diet for health reasons, but we surely hope you benefit from our meal guides that are included with most programs on Beachbody on Demand.
You have demonstrated your commitment and desire to reach your goals, and we are very proud of you for it! Keep up the great work Rennie.
Sincerely,Beachbody Corporate
Reviewed March 29, 2018
I saw my coach, Courtney doing the different Beachbody workouts and it was really neat. For the first video, she made mini videos of it. I bought one through her and then I ended up doing Beachbody On Demand so I was able to do more videos through there. I love it and I’m a fan. I got my sister started into it and she’s going through Courtney as well. We have some good results, everything’s been good and I’m happy with all the different programs they have.
Hi Jennifer,
We’re so glad you found a Coach to help you succeed with your goals. Having support is an essential part to a fitness journey and we’re glad you have it!
Keep up the great work.
Sincerely,Beachbody Corporate
Reviewed March 28, 2018
I did a Beachbody program called the 10-Minute Trainer through infomercial some years back. And then I ordered Beachbody on Demand online. I started using it November 27th and it's been very good. I've lost about 20 pounds and lots of inches. And I feel much healthier and that I have a lot more energy. Before starting with the Beachbody on Demand, I made a post on Facebook and a coach reached out to me and asked if I was interested in the program. I wasn't interested at that time so I said no. But she kept in touch with me because I might change my mind soon, but she wasn’t pushy. And then she did a mini-challenge which made me realize that I wanted to get back into a program.
I recently finished PiYo and I put in my challenge my results and got my shirt. I ordered my shirt size based off of what I had gotten from the first program, 21 Day Fix, that I did. And I ordered large and it was a bit big. So I'm thinking of returning it and get one in a size I needed. But other than that, I really enjoy the program. You can definitely get results by using Beachbody at home and not having to get out and go to a gym.
Hi Tricia,
We are so happy that you found a Coach through social media and that they were able to help you start on new challenge groups with others with similar goals as you. We feel that getting that help and guidance from a Coach is so helpful.
Thank you and keep you the great work.
Sincerely,Beachbody Corporate
Reviewed March 27, 2018
The girl who lives in the house right next to me had a lot of posts on Facebook about Beachbody and I was interested in weight loss. I ordered the 21 Day Fix package which came with the On Demand videos and a month’s supply of Shakeology. It works if you stick to the plan and utilize what they have for you. I had a very good experience when I purchased it but the shakes are a little expensive. I’m about to continue them but I can’t. Unfortunately, the monthly price is costly which is a great problem. If you can’t continue to buy the shake because of the price, it’s tough to stick with the plan. But all around, it’s a good program and I would tell people to give it a try. It makes you aware of everything you’re trying to do with weight loss, getting healthy and learning portion sizes.
Hey Brittany,
It sounds like you found support right next door, that’s very great to here. We hope you continue to utilize Beachbody on Demand to succeed in your goals.
Thank you.Beachbody Corporate
Reviewed March 26, 2018
For every product BB sells, it's a given they have a high return. The product I bought was $200. I knew that if I bought each item individually in local stores, I would only spend 1/4 of the cost. But the cost is what makes me motivated to complete the program so I was fine with it. However, BB does not have low-cost shipping. The cheapest shipping they offer is for $15 and that's with FedEx SmartPost. I've never had an order shipped with SmartPost but google it first everyone. Trust me!!! I can't believe for such HIGH shipping costs, they would use the cheapest and slowest service FedEx has to offer.
Currently, my order is still in transit to my post office since this morning. It sat in a distribution hub an hour away from me since Thursday night with no update till this morning. Now (Monday night), I hope that USPS can sort it tomorrow in time to deliver it. It's past the expected delivery date but FedEx states they're not liable on their site. The rep said that delivery date is when they deliver it to USPS but they have no control when your post office will deliver it. I don't even know if my post office has it yet. I'm patient with my packages if shipping was free or $7.95 like retail stores but for $15, I expected it at most in 5 business days at my door not counting the 1 day it takes for them to process the order. If Beachbody wants to charge their customers $15 for shipping, I hope they find a better shipping service to make up for it.
Hello Iris,
We attempted to reach you via ConsumerAffairs.com to inform you that your order was delivered on the 7th business days from when the order was placed.
We understand the urgency to begin your workouts – we would never want to detain or hold up your progress, so with that said we will be sure to take your feedback to our internal teams to determine any areas that need improvement.
Thank you for providing us with your feedback and we wish you the best in your health and fitness goals.
Sincerely,
Beachbody Corporate
Reviewed March 26, 2018
One of my friends is a coach of Beachbody and she introduced me to it. I liked a couple of workouts with her and enjoyed them so I decided to order the six months of On Demand. I’ve been doing the workouts every day and everything’s been good. I got great satisfaction with it and I’ve lost about 20 pounds so far in the program. Plus, I have the app for the Roku on my TV and the best part of it is the convenience of doing it from home in such a busy college schedule.
Hi Hannah,
We’re so happy to hear about your weight loss journey! Keep up the good work and push through! Beachbody on Demand is a great tool for you to use to continue reaching all of your fitness goals,
Thank you again for your support.
Sincerely,Beachbody Corporate
Reviewed March 25, 2018
I have the P90X and Insanity DVDs from years ago and this year, I wanted to get back into the routine of exercising. I brought out my old DVDs and decided that they were not for me. I knew I was not going to insist with putting them in every day, so I went online to see what new programs they may have. That was when I noticed the Beachbody On Demand and I signed up for that.
I ordered the annual membership and they initially assigned me a coach from Canada. Then a friend of mine coincidentally joined as well and she had the 21-day fix as her first program, too. So, when I got with her on Facebook and her coach was local, I switched my coach to hers. I've been in her challenge group ever since. So far, I've done the 21-day fix and did 21-day fix extreme. I also did one challenge group of T-25 but it was brutal on my knees, so I switched back. Right now, I'm doing sort of a hybrid between 21-day fix and extreme. That's one thing I really like about the On Demand because if something's not working for you, there's tons of other stuff that you can choose.
The challenge groups are also great because they're very motivating to help keep me on track. And even though my friend that I initially joined with is not doing it anymore, I got committed to the workout, especially having a coach that's constantly there if you have questions. The groups I've been in have been small, having between 8 and 20 people on them, and they're more active than the ones in bigger groups. I also like the changes with On Demand compared to 12 years ago when I had the P90X DVDs. There's so much more of online community for it now. There may have been some before but I wasn’t aware of that.
Hi Stephanie,
It’s refreshing to hear that you returned to Beachbody after realizing you wanted to try something different. That’s the great thing about Beachbody on Demand, you never get bored with the same programs!
We hope you continue to succeed in your fitness journey! Beachbody is always here for you!
Sincerely,Beachbody Corporate”
Reviewed March 23, 2018
I did P90 years back and almost finished it. It felt good. Then, as I was sitting in mid-life crisis, I decided I should start working out again. I got the Beachbody On Demand and I had to buy one product that was a pre-workout thing. I tried one of them but I'm not a big believer in supplements. It didn't help me and it wasn't worth the money. It cost $50 and it wasn't that big of a pump for that amount. So I only do protein shakes right now. But I renewed my membership and I still workout every day with the Beachbody On Demand. I love the program. I like how I could stream all of the workouts and take so many different options. It's great and convenient. I could do everything from home and it's cheaper than a gym membership.
Hi Brian,
We are so glad to hear about your positive experience with Beachbody on Demand. It is such a great tool for people with limited time but still want to work out every day.
Thank you for sharing your experiences with Beachbody, we hope you continue to enjoy the programs.
Sincerely,Beachbody Corporate
Reviewed March 22, 2018
Years ago, I saw an infomercial for Hip Hop Abs. I got it and I was hooked. Then, I hadn't done anything in the last several years and when I knew that Beachbody did the On Demand and made all of their workout extreme for a monthly or a quarterly price, I was sold. I wanted to do the Shakeology but it was a little out of my price range, so I found some cheaper things online or at the store. But I have bought workouts from Beachbody and now I have the On Demand. I also ordered 21 Day Fix and I love the portion containers that came with it. I even use them without using the program. It's better than counting calories because it's like counting colors. Then, I've done PiYo, Shift Shop, and the Hip Hop Abs. I tried Insanity, but that was a little triggering for me.
It's super easy to purchase from them. I've done it online every time and it's real simple. Then they give you an option if you want to have a coach or not. This last time when I purchased the On Demand, I went ahead and told them to give me a coach. That has been pretty nice. I'm part of a Facebook group now and every day they post their workouts and what they're eating. It helps me stay accountable. I would tell my friends that Beachbody is life changing. They need to get it together and get On Demand. I like it better because I could do any workout and if I didn't want to do a particular workout from my program, I could change that particular workout with another program. A lot of people do that on Instagram and on Facebook. I have a friend that I told to get On Demand and she recently did the free trial. She loves it. It's easy to do at home, instead of having to find a babysitter and go to the gym.
Hi Robin,
You have mentioned exactly what Beachbody has been trying to provide to all people – easy access to doable workouts with limited time! Thank you for being a staple to Beachbody’s success.
We hope you continue to succeed in your health and fitness goals.
Sincerely,Beachbody Corporate
Reviewed March 20, 2018
I saw the results of Beachbody to my cousin and I wanted to try it. I ordered the Beachbody On Demand and the purchasing experience was good. I did it online and it was easy. I use the product almost every day and it's really good. I’ve used the PiYo and 21 Day Fix, but I really like the PiYo. And I seem to keep going back to that. However, I didn’t have the app ‘cause I didn’t have enough storage on my phone. So, some days, I couldn’t get them to load just using my Wi-Fi. But Beachbody’s a good program and there are lots of workouts. I really like it.
Hi, Courtney
We are happy to hear about you and your cousin coming across Beachbody, sounds like you both had pretty good results with the help of Piyo and 21 Day Fix. However, keep in mind the Beachbody on Demand app is available on several devices. To get more information about the compatible devices, please visit the following website: https://faq.beachbody.com/app/answers/detail/a_id/3301/kw/bod%20devices/~/beachbody-on-demand%3a-search-for-answers-by-device/lob/team
Thank you for your time,Beachbody Corporate
Reviewed March 17, 2018
I recently purchased Beachbody on demand with a challenge pack. This was shipment was delayed due to high demand, understandable. I just received an email now stating that my recurring order of Shakeology is now delayed. I find this unacceptable. It seems from what I have looked into this is a common theme. If it happens again I’ll be forced to think about discontinuing my monthly order for Shakeology.
I recently purchased beach body on demand with a challenge pack. This was shipment was delayed due to high demand, understandable. I just received an email now stating that my recurring order of shakeology is now delayed. I find this unacceptable it seems from what I have looked into this is a common theme. If it happens again I’ll be forced to think about discontinuing my monthly order for shakeology.
Hi Brittany,
It was a pleasure to speak with you and resolve all of your questions and concerns. As we discussed, there was a known small delay with our Café Latte Vegan bags, however we offered the option to receive the packets in place for the bag for the month of March as a courtesy.
We are glad you took this opportunity to try out the Café Latte Vegan packets and as a courtesy to you, we also included a free item in your order.
We wish you the best in your health and fitness goals.
Sincerely,Beachbody Corporate
Reviewed March 14, 2018
I have been starting a new workout plan from Insanity Max:30, and I like it. It is really tough, but I will continue to push through it. It is only my second day, but I've done FOCUS T25 for four months. I've already lost 25 to 30 lbs so far, and I have a goal of losing 100. Purchasing was good. I went online and I could purchase workout DVDs or any type of protein powders, and it was quick and easy. I also get a lot of support from coaches. I'd tell my friends all the great things about it and how it could help them reach their goals. Beachbody is a good support system.
Hello D’ernyst,
Keep up the great work with your workouts! A 30 lb loss is amazing, and we are so happy for you to have shared your experiences.
Sincerely,Beachbody Corporate
Reviewed March 13, 2018
I’m a tattoo artist and I had a customer that was a personal trainer. I asked him what he thought by looking at my body what would work for me because I was just lifting weights then. I was building muscle under the fat. I wasn’t extremely fat but it wasn’t working out so I needed to do something that was quick to lose weight and effective in cardio. He recommended T25 to me and I tried it out. That was a couple of years ago.
It worked that was why I kept going back. I got hooked on it and I like the meal plans. I got out of shape again so I bought it again and did that for three months. And then went to P90X and then went to Body Beast, and that’s where I’m at right now. The first time I purchased something off of their website, my credit card number got compromised. It hasn’t happened since, but I had to get another card. However, the product takes a really long time to get to the house from Beachbody. It’s not the best but it is what it is. It’d be nice if they’re a bit faster and a bit more secure on the website, which was hard to navigate at first. Beachbody works well. I tried to recommend it to people that are trying to lose weight. I would tell others to give Beachbody a shot and be completely committed. It works when you do it like that. Overall, it’s been a great experience.
Hi Mickey,
It’s great to hear about your successes with programs such as T25, P90X and Body Beast. Those are definitely more challenging programs, however the results are impeccable if you demonstrate the dedication.
Thank you for giving us your experience from using our websites. We are always finding ways to better the consumer experience and will be sure to forward this feedback to the corresponding teams.
We wish you the best of luck!
Sincerely,Beachbody Corporate
Reviewed March 12, 2018
I specifically purchased the Amazon Fire Stick so I could get the Beachbody on Demand. I set everything up and started my year subscription of Beachbody. The app worked for about a week and now it is completely stuck on the blue start up screen and will not play. I have called Tech Support twice and have done everything they have asked including restarting my modem, uninstalling and reinstalling the app, etc. Both times I was asked to do the exact same thing even when I told them it didn't work last time. I know that it is not the Fire Stick because all other apps work perfectly fine. Why is Beachbody advertising the use of the Fire Stick if it doesn't work. Now they are telling me it is a known issue and they are working on it. Well it's been a week and I'm still not able to use the app so I guess it's not really "on demand." Do something!!! Completely frustrated.
Hi Eugene,
Thank you for returning our calls in an attempt to resolve your concerns. We confirmed there was a small issue with the enrollment for your BOD subscription to due to an existing email being used for the start of a new membership.
We were able to correct the issue when you returned our call. Thank you again for your time and patience – we hope you succeed in all your health and fitness goals with the help of Beachbody on Demand!
Sincerely,Beachbody Corporate
Reviewed March 12, 2018
30 Day Yoga Retreat - When I see this product advertised, I felt it was exactly what I needed. I anxiously called my order in and was excited about getting started. That was 2/18/18. It is now 3/12/18 (almost time for me to be completing my 30 day retreat) and I still have not received my shipment. The first order was returned due to an "incorrect address". I called Beachbody and confirmed my address, etc... and the shipment was re-shipped.
Again, another return due to "incorrect address". I called Beachbody again, and it was determined they had the street name wrong (I have repeated and spelled my address out no less than 20 times so far)... yet another re-shipment... today I went to check on my shipment and the tracking number I was given "cannot be found". ANOTHER phone call to Beachbody. No explanation on why the problem... just, we are going to reship your order and now they are refunding my shipping cost. Not much confidence that this shipment is going to arrive. Not a happy customer at all.
Hi Ellen,
The tracking information for your order showed your 3 Week Yoga Retreat was delivered on 3/15/2018. We hope you are enjoying the program!
We definitely apologize for the delay in delivery, so as a courtesy we have issued you a free Shakeology Sampler, which you’ll receive in 5-7 business days.
We wish you the best in your health and fitness goals.
Sincerely,
Beachbody Corporate
Reviewed March 12, 2018
I got Beachbody's P90X and I recently renewed my On Demand. The On Demand is definitely worth it as I don't really use the DVDs at all anymore. Also, the purchasing experience was easy. I would definitely recommend the On Demand because it's cheaper than a gym membership and I get access to hundreds of programs.
Hi Faith,
Beachbody on Demand is intended for customers exactly like yourself. You wanted to be able to give individuals a platform where they could convert their home, or personal space into a gym. We are so glad to know our customers also share our visions.
Keep up the great work!
Sincerely,Beachbody Corporate
Reviewed March 10, 2018
I went online to request a trial for diet pills and typically “signed up” for a subscription of £70 pm for ongoing pills who just I didn’t want to sign up for. Typical company saying “I've ticked the box” when there’s a vast amount to read. I have tried to contact them but of course the number is invalid!! I don’t know how these scammers get away with it. I want my money back as I am a single parent and so not have £70 to part from!! Please advise how I can get those ASAP?
Hi Ravinder,
We’re sorry to hear about the unexpected charges on your credit card.
As we informed you, the charges you are referencing were not present in our systems when we attempted to find an order with your personal information. As an extra precautionary measure, we also involved our finance department to investigate it further.
Our finance department was unable to verify the charge belonged to a Beachbody order, therefore we advise to communicate with your financial institution to file a dispute.
Thank you for your patience and we wish you the best in your health and fitness goals.
Sincerely,Beachbody Corporate”
Reviewed March 9, 2018
A friend of mine I worked with lent me her Insanity DVDs a long time ago and I’ve kept up with it since then. I got the 22-Minute Hard Corps and Core de Force. Then last year, I got On Demand and I bought the pull-up bar and the sandbag. The website is not the easiest in the world though. It’s definitely confusing. More than once, I’ve had to go to third-party websites and find other reviews to find out what equipment is needed for a program instead of just being able to read it in the description of the program easily. It’s also strange and frustrating that there are three different websites. There’s the On Demand website, then there’s Team Beachbody and then Beachbody.com where you can buy things. It might be easier if they were all wrapped in one.
Nonetheless, I love Beachbody. They have excellent programs and everything is right where you need it. There are lots of explanations with program details and the calendars are nice to print off. I wish there were less graphics on the calendars so that you could see them more clearly. But otherwise, it’s good. I tell everybody all the time that they should use Beachbody. It’s nice to be able to have the access to all the workouts, especially with On Demand, and not have to have the DVDs and take those everywhere with you.
Hi Stephanie,
We sincerely appreciate the feedback you’ve provided! Please be aware we are currently trying to implement changes to our websites to enhance the consumer experiences.
We hope you continue to succeed in all your health and fitness goals!
Sincerely,Beachbody Corporate
Reviewed March 7, 2018
I liked my friend's Beachbody story so I purchased from them too and my experience was good. Ordering online was very easy. I'm very satisfied with their products.
Hi Courtney,
We are so pleased to hear you were inspired by your friends' results and decided to join the Beachbody family.
This is just the beginning of having a great success in health and fitness, please remember to submit your success story to The Beachbody Challenge for your chance to receive a free prize.
Sincerely,Beachbody Corporate
Reviewed March 6, 2018
Beachbody's product is good. It’s not the most inexpensive one I found around but the price isn’t ridiculous. And my wife’s a coach, and so we try to stick with Beachbody stuff when we can. She wanted the PV points. We've ordered the Creatine. She ordered a lot of the Shakeology. The shipping’s been a little bit slow, but Amazon Prime has me spoiled. So, we learned to plan ahead a little bit more to make sure no one runs out. I've been using Beachbody's product to gain muscle. It’s working and I’ve been happy. Our experience was what we expected. We paid what we thought we were going to pay and the product showed up when we thought it would show up.
Hi Mikael,
We are so ecstatic to hear about your muscle gain success!
The fitness world is competitive these days, and we are happy that you decided to give Beachbody a try and got the results you were looking for.
Congratulations on your wife becoming a Beachbody Coach, we know she will shine and succeed!
Sincerely,Beachbody Corporate
Reviewed March 5, 2018
A cousin of mine was a coach for Beachbody. He did a couple other programs and had a great result. I got some advice from him and I decided to give them a try. Then I fell in love and continued to use the system. I did P90X, P90X3, Insanity: Asylum Volume 1 and 2, P25, and the regular Insanity. It was very easy to order and I enjoyed the three payments. I didn’t have to pay all of it upfront and that made it convenient and affordable to me. I also liked that they offered the money back guarantee, although I never used it. And the DVDs were easy to navigate through when I received them.
I enjoyed the workout and I never got tired or bored of them. Then, the muscle memory with P90X would work perfectly with what I was trying to achieve. I’m not a big gym rat and I don’t have time to go to the gym. But having that convenience of working out at home at my own pace and progressing with each pace of the DVDs was perfect. It wasn’t the same DVD or workout every day as there are options.
Over the last few years since I started using Beachbody, I’ve had ups and downs but it has always been positive results when I get back on it. Some of the stuff was working and some of them wasn’t but that’s understandable. I also show my friends the pictures of the result that I’ve had in using Beachbody and 9 times out of 10, they were sold on it. In fact, I have friends and family who joined Beachbody and purchased some of the DVDs just from seeing what I’ve gotten. And I got nothing but positive things from them.
Hello Ruben,
Isn’t it amazing how many people we can inspire to get started on their fitness journey by seeing how far we have come in ours? It truly creates a ripple effect of health and fitness.
It is true we all have days that life may get in the way of our workout but the important thing is to get back on track, which you have clearly done.
Thank you for letting us be on this fitness journey with you and being a beacon of inspiration to get your friends and family fit and healthy.
Reviewed March 3, 2018
I have been exercising on my own, but I wanted to try a video. A friend of mine did the P90X and she said she liked it. So, I figured I give Beachbody a try. I then ordered the regular P90 on Amazon and it was fine. I went through the first 90 days and now I'm just over 30 days into going through it again. I'm definitely a lot firmer now and feeling that it is making a difference, but I still have some weight to lose. I'm in my mid-30's now and a couple of kids later, and it is challenging. However, it is not ridiculous. It's something that people can do. I also would like to try some of the shakes, but hey are so expensive. So that's sort of my limiting factor there, but I like what I have tried.
Hello Erin,
Thank you for taking the time and leaving a review on your experience with P90. We are always excited to hear that our customers are seeing results with our programs.
Congrats on building a new fitness habit. We are excited to hear about your progress on day 90!
Reviewed March 1, 2018
Back in 2013 before I discovered Beachbody, I always thought about working out but I didn't exactly have the right methods for it. Then I saw an infomercial for the program, Hip Hop Abs by Shaun T, and I thought that was cool. So when I got enough money, I bought the program. It was a good program and I still use it today, but it didn't exactly get me to where I wanted to be. And then, I saw Insanity and I said that was much harder and much good for stress relief. Unfortunately, I didn't have enough money to buy the DVD so I did them over the internet. By the end of 2014, that was when I saw the trailer for Insanity Max 30 and I told my mother that that was what I wanted for Christmas. I got it, I did it twice and that was the first program I actually completed and I got the t-shirt. A year later, I did T25, completed that, got a t-shirt. And then, just this past year, I completed the Asylum. So now, I have three t-shirts.
I've never been an overweight person. My main goal was to get the best health possible and to stay under 200 pounds. And these programs also have their own purpose. I still have Hop Hops Abs DVDs which I use like a fun game. I use Max 30 the most because it's a stress relief for me. I use T25 if I need to work out. As for Asylum, I was contemplating on doing that for a year or so now. And of course, I have to think about it and seeing their infomercial for about 36 times, eventually, I got it. I was so pleased with my experience with them over the last few years. I hope that one day I can have something to do with them because they have been a life-changing thing for me and one of my main goals is to meet Shaun T one day.
Hello Davyd,
You can’t go wrong with Shaun T’s workouts. He is one of Beachbody's most favorable personal trainers.
Thank you for sharing your experience and letting anyone who is considering on his workouts know that you do not have to be overweight to still get awesome results.
Beachbody will always have a workout program waiting for you to start regardless of where you are in your fitness journey. So, glad to be on that journey with you.
Reviewed Feb. 28, 2018
I’ve tried so many other things and Beachbody is the one that works and pushes you. I did three rounds of Insanity and I loved it, but I lost a little too much weight. We have a gym going at work and one of the guys brought Body Beast, and now I’m on my 5th round on it. I love the programs. It’s a life-changer and there’s no going back after this. The videos are so inspirational, and that’s what we want to do all day.
Hello Jesus,
Congrats on completing not only one of the hardest workout programs but completing it three times! And Body Beast is such a wonderful program to follow up after. Our awesome trainers developed the workouts but you had to do all the work to reach your results. Way to go!
Sincerely,
Beachbody Corporate
Reviewed Feb. 28, 2018
I have been enrolled in the Beachbody Shakeology auto monthly purchase of the shakes as well as paying quarterly for On Demand for going on two years. Loved the programs, the challenges, etc. until today...my Shakeology shipped and my bill was $141.00. I assumed it was a mistake but I was informed the program had changed back in June. This is February and is the first time my bill jumped. I never received any notification of the changes. The explanation was all but sketchy. However when I asked to cancel then Beachbody almost had me convinced to join as a coach which involved sending this order back for a refund only to pay $150 to purchase a challenge pack with a FREE (haha) bag of Shakeology for the promotion that was ending today.
I was told that was waived since I already purchased a challenge but I still had to pay an additional $40 to become a coach then $40.00 quarterly for On Demand. So all in all I would still be paying $133 a month for Shakeology. No thank you, I'm done with this scam. I can make my own healthy shakes. So very disappointed in Beachbody. Oh and you can get a military discount for active duty, not retired. He only served in three wars so I guess that does not count.
Hello Teresa,
It was a pleasure speaking with you regarding your concern. As stated in our conversation, the reason for the price difference for your Shakeology was due to the discontinuation of the 10% Club discount. The discount ended in August 2017, in which your Shakeology price changed in September 2017.
We have issued a refund for the most recent shipment of Shakeology as a courtesy for the confusion.
We apologize for the inconvenience caused.
Sincerely,Beachbody Corporate
Reviewed Feb. 25, 2018
I played college sports and had a ton of extra pounds and muscle which I lost right after I finished. I was happy with where I was at already and I was looking to continue something that was healthy that I could maintain into my future. My neighbor had a mutual friend who was a coach and she had gotten us to join a Challenge group. Originally, we purchased the Shakeology and I ended up buying Beachbody On Demand after that Challenge group, and I've continued using it since then.
I've never been a fan of online video workouts since I can't follow them and I can't really follow any fitness or diet program in general. I figured if I bought something, I would be more inclined to use it and work harder at it. I was looking for something that was more consistent and I like that Beachbody On Demand has so many different programs, and I don't get bored with just one. I'm also a big chocolate fan and I've tried chocolate Shakeology and the vanilla, though the Café Latte didn't really excite me. In addition, it is easy to buy their products and the reoccurring shipments are convenient. I usually mix it out to last a little bit longer than what it's supposed to and I usually end up pushing my shipments back. It's nice to not have to worry about ordering it and it's always in the system.
On the other hand, I wish the Shakeology wasn't so expensive. I didn't want to set my reoccurring fees to go monthly because that's the last thing I want to spend money on when I felt like I didn't really need it. I was just using it as a supplement to aid my performance. It seems like a waste of money to me because I can make a protein shake and pay $20 for an entire tab and yet may not be the same powder. I still like it and I'm still going to buy it, but I sometimes buy it off of people who have tried and don't like it. Other than that, I have noticed some slight changes. I feel better, stronger and I'm always improving. I know that the workout I'm doing now is going to make a difference a month from now.
Hello Hannah,
We understand how trying something new can be a bit discouraging, however you gave it a try and saw some amazing results. Have you considered becoming a Beachbody Coach? You will save 25% off your Shakeology purchases. Please remember, Shakeology has over 60 ingredients that are sourced from unique locations all over the globe. We thank you for your dedication!
Sincerely,Beachbody Corporate
Reviewed Feb. 23, 2018
This is the second time I did Beachbody. The first time I was 55 when I did it. But I did first the P90X and I had excellent results. I never dieted and I went from 200 pounds down to 179. I stayed in shape all that time. but I didn't do it as religiously as I was. I gained weight to about 185. Got hit on my motorcycle and I wasn't able to work out for three years. My son's a neuroscientist and he gave me the set of P90X3 and I started working out on that. I went from 212 pounds down to 193. I still had real good results and I still did not diet for it. But at my age, it's harder to lose that kind of weight because now I'm 64. So, I've stayed steady at about 192 and then I haven't worked out in about a month because of a death in the family and some other things that were going. I believe in the product. It's a good product and I'm satisfied.
Hi Patrick!
Thank for sharing your experiences with us. We love to hear about the successes and accomplishments you are able to achieve with the help of our programs.
We understand how physical stamina can be harder to retain after physical injury but we believe in you and hope you continue to succeed in all your health and fitness goals.
Keep up the great work, and we wish you the best!
Sincerely,
Beachbody Corporate
Reviewed Feb. 21, 2018
Six years ago I was going through some stuff and had become overweight and anxious about that. But I figured that if I could handle my health better then it would snowball into the other areas of my life. Beachbody was originally the biggest fitness provider I have heard of. P90X was so huge and it was something I looked at doing. And after that I was happy they started to come out with some of the shorter programs. The time commitment was substantial but I know I needed to do it either way for my own sanity. And so I did the P90X1. Then I did P90X3 twice. I also did Insanity Max: 30 twice. In fact, I have done all the workouts but I didn't do it for the prescribed program timeframe. I've done most of the ones from T25 as well just not for the 90 days or what is prescribed.
So far I've lost around 25 pounds and since then I had a lot more confidence in myself since completing their program. One of the things I was anxious was thinking that something was wrong with me physically and to complete a program that is as difficult as this you have to have a sound mind and body. I am grateful for P90X and especially to Tony who helped a lot in making it fun even though what you're doing wasn't necessarily fun. Beachbody has a wide range of products and there's a good chance that virtually anyone would have a program that would tailor to their needs.
Hi Mark,
Thank you so much for taking the time to leave your review and feedback of our programs and your experience with them. One way to keep working out fresh and new is to switch it up with another program or mix and match workouts. Great job on your weight loss and so glad we are part of your fitness journey.
Sincerely,
Beachbody Corporate
Reviewed Feb. 20, 2018
I ordered Beachbody's On Demand. It's like a method to view all their workout programs. And I've completed two of them and I'm on the third right now. My purchasing experience was awesome. They also offer you 14-days free trial and if you still like it, you can just move on with the membership. And I usually call them and there's no hold and I go ahead and move on with my purchase. I love their videos as well. I use my workout program every day. And currently, with what I do, I've lost 25 lbs. in three months. So I'm absolutely satisfied. I tell my friends all the time that if they want to lose weight, Beachbody is the easiest thing so far, especially for people who don't like to go to the gym. Keep up the good work, Beachbody.
Hi Sarah,
Congratulations on your weight loss success! We are pleased to hear Beachbody on Demand is contributing to your health and fitness goals, what a way to kick off the new year.
You are encouraged to submit your story to The Beachbody Challenge for a chance to receive a free gift and share your testimony with our Beachbody community.
Thanks for being consistent with using the product, we wish you the best with your health and fitness goals.
Sincerely,Beachbody Corporate
Reviewed Feb. 14, 2018
I was highly disappointed with this company and its products and people working for them. I have spent money to be a part of groups and bettering my health. Recently a coach denied me access to a group because I did not need to buy anything showing me that this company is all about the sales rather than the health. I wanted to join the group and I had all the supplies needed but wasn’t told it wouldn’t be fair for me not to pay. Very poor business. Will not recommend to anyone in the future.
Hi Tanya,
Please keep in mind most Challenge groups require for all participants to complete the same workout program. If there’s a limit on space, that may also make a Coach deny entry. We are sorry to hear it did not workout with the current Coach you are assigned to, but you are able to switch coaches at any time and Challenge groups.
You can find more information about challenge groups through our FAQs by typing Challenge groups: https://faq.beachbody.com/app/home/lob/coach
We wish you the best of luck!
Sincerely,Beachbody Corporate
Updated review: Feb. 14, 2018
I spoke with Alicia from Beachbody, and she made sure that my problem was resolved. My contention was that I had been billed; however, after several days, I had not received an order number and/or tracking information. I had no idea what was going on. Soon after my conversation with Alicia from Beachbody, I received an order number and tracking information. I was relieved. Alicia was even kind enough to compensate me for my trouble by offering to send a free courtesy item.
Original Review: Feb. 14, 2018
I ordered 3 Week Yoga Retreat. The confirmation email stated that I would receive an email once the order was shipped. It has been three days, and I have yet to receive an email. I was billed; therefore, I was compelled to call and speak with a representative from customer service. The representative created a shipping label while I was on the phone. She said that a label had been created to pacify me. I realized that she generated a label while I was on the phone, not prior to the call. I then decided to get online and chat with a representative. Again, I was basically given the runaround. I am unhappy, and I will never order from Beachbody ever again. Lies, lies and more lies!!! No one seemed to care.
Hi Andrea,
Thanks for taking the time to speak with us!
As promised we have emailed you the details of your order including tracking information. We appreciate you giving us the opportunity to clarify any misunderstanding, and would love to hear about your success with the 3 Week Yoga Retreat.
We have also sent you a free courtesy item for the inconvenience.
Sincerely,
Beachbody Corporate
Reviewed Feb. 11, 2018
I hate that Beachbody has a six month wait to re-enroll as a coach under a new coach. I have been trying to get on a new team and finally decided to cancel my account a couple months ago so I could. My old team provided no support and the culture was not good. I begged Beachbody a couple times to help me to get on a new team and they kept telling me six months. I understand that this is to keep people from coach hopping but there are people like me that really are in toxic situations and want to keep coaching but can't stay on their team any longer. I now have to wait until May to be able to coach again and I'm losing my clientele. This six month wait is ridiculous and new protocols should be put into place to avoid making people suffer.
Hello Nicole,
It is great to know you are anxiously anticipating your re-enrollment as a Coach.
Beachbody has a very strict Policy regarding the change of a Sponsor, where it is critical to process any Sponsor changes within your first five days as a Coach.
This information is provided in the Coach Policy and Procedures that is located in the Coach Online Office and during enrollment.
We truly understand how the six months waiting period could feel a bit tough, however it is definitely worth the wait so that you may join the right team to build your business.
Please accept our apologies for any inconvenience this matter has caused and we wish you the best of luck with your Coaching business.
Sincerely,
Beachbody Corporate
Reviewed Feb. 11, 2018
I had been on a weight loss and fitness training for two and a half years. At that point, I had hit a plateau and I needed to change things up. So, I researched and chatted with Cristina, a Beachbody coach of six years. I watched her progress as a coach and I decided to try Beachbody last fall and see if it would get me off the plateau. I got a Challenge Pack that included a one year access to Beachbody On Demand and a month of Shakeology and Portion Fix. During the purchasing process, the first link sent by my coach was incorrect and she fixed it within 30 seconds before I finished the purchase transaction, and everything went great. It was an easy process. I followed the link she sent me in the email. I finished filing the info and it was done. After using the products, I am currently down about 15 pounds and I've shrunk two-pant sizes. I would recommend Beachbody to people that would benefit from what Beachbody has to offer.
Hello Eleanor,
Congratulation on losing 15 pounds using Beachbody On Demand! It is always great to hear about the success our customers experience using our products. We know sometimes you may need a little push of motivation and it appears your Coach is getting the job done!
Keep up the good work!
Sincerely,Beachbody Corporate
Reviewed Feb. 7, 2018
They describe how essential the portion containers are with the program, BUT THEY DON'T even send them to you after paying 160 dollars! I contacted them thinking it was a mistake, but they said I would have to pay for them and they would send them to me! NEVER AGAIN! I regret buying this and I won't recommended anyone to it. The "essential" food containers don't even come with it after you page 160 dollars!
Hi Liza,
We attempted to call and inform you the Portion Control containers are not included as part of the Double Time Challenge pack.
The Portion Control Containers are only included in part of a program when the meal guide or nutrition guide incorporate the containers, and because Double Time does not require the containers for their meal guide the containers were not included as part of the program.
As a courtesy however, we would love to make sure you get a chance at trying them out. We have sent the containers for free and should be delivered within the next 5-7 business days.
We hope you continue to succeed in your health and fitness goals.
Sincerely,
Beachbody Corporate
Reviewed Feb. 5, 2018
I ordered a disc set of 3 Week Yoga Retreat. The first set arrived and would not play on my laptop. I contacted the company and returned the bad discs and another set was shipped. This also did not play on the same laptop that consistently plays all other DVDs without any problem. When I called for technical support I was asked if I had requested a refund which I had not for the second shipment. I told the agent that again the discs would not play and all she wanted was to talk about was the refund.
When I asked her if the refund had anything thing to do with the discs not working I was told NO. She continued on about why the refund was sent. I told her that I would pay for the discs if she could get them to run. She continued on about the refund until I told her the company is a sham and all they care about is money not customer satisfaction and ended the call. Do not purchase any product from this company as the products are not different from any other, their workouts are meaningless unless you want to spend 3-4 hours a day in the gym pushing weight totals that are harmful to your body and products that do nothing for you.
Hello David,
We’re sorry we were unable to speak with your directly but do note our internal teams have been made aware of your concerns.
Please be aware a refund was issued for the 3 Week Yoga Retreat program as a courtesy however as an extended courtesy we also reshipped the DVD program for free.
We appreciate this opportunity to assist you and wish you the best in your health and fitness goals.
Sincerely,
Beachbody Corporate
Reviewed Feb. 5, 2018
I first heard about Beachbody from another coach. I have researched others before but I liked the sheer variety of options available on their On Demand program. They have everything from the intense weight lifting to the pretty easy going yoga. I have the On Demand subscription right now and purchasing it was easy. I did it online. Their rep sent me a link to follow which took me right to the setup. So far I really love the program especially the new 80 Day pack.
Hello Patty,
Beachbody On Demand is a great way to access a variety of different fitness programs at your own convenience. We truly appreciate your participation with our newly released 80 Day Obsession program.
Sincerely,Beachbody Corporate
Reviewed Feb. 4, 2018
I am a new customer and am loving the videos on demand, however, FedEx told me that my package was deliver this past Wednesday and I never got it! They are trying to find it for me now, but I don’t know if I should ask for a refund from you guys because of this unforeseen problem, but I was really excited for my shake part of the order and am unsure of what to do and for the amount of money it isn’t to get the shakes, I was a little disappointed that they are unaware of where it could have gone right now. No blame is being made, I’m just confused and don’t know what to do? Thank you!
Hello Katie,
It was a pleasure speaking with you and resolving your concern.
A reshipment has been process free of charge and should deliver within the next 5-7 business days.
Please note, you may contact our customer service for this type of inquiry at any time and we will happily assist you.
We apologize for any inconvenience caused.
Sincerely,
Beachbody Corporate
Reviewed Feb. 4, 2018
I've ordered Beachbody on Demand since July and it's been going great. Purchasing it was super easy. I lost 20 pounds and then I got pregnant. The Prenatal Yoga Program has been really helping me throughout pregnancy as well as with my blood pressure. A co-worker had been doing Beachbody for a little over a year and was posting updates about how it has been affecting her health, changing her body and her self-image. I’m a stay at home mom and it’s hard for me to get to the gym. Being able to do it from home on the computer has been a huge help. It’s a great option and it’s very flexible. I have a couple of mood disorders and Beachbody has had an effect on my health and my moods. I would order Shakeology every other month, but I’ve had a couple of times where I would get emails saying that it was being sent when I’m supposed to skip. So I always call in and tell them about it.
Hello Krista,
Congratulations on your pregnancy! We are happy to hear you are still able to get a good workout in during your pregnancy with our Pre&Post Natal fitness program. We understand how being a mom is a full-time job and it is hard to put a few minutes to the side for a workout. Beachbody On Demand makes it more convenient to keep up with your fitness during your busy days.
Keep it up!
Sincerely,Beachbody Corporate
Reviewed Feb. 3, 2018
My sister introduced Beachbody to me and I started it with her three and a half years ago. I had purchased INSANITY, T25, PiYo, P90X3, and on a monthly basis, I purchase E&E. My buying experience online has been fine except last time, when my coach ordered my E&E and they sent me Recover instead but they sent my E&E after that. I’m a mom of four and I homeschool, and it is so easy because my workout is done in 30 minutes. I have gotten back to my bodyweight in no time. The product worked and I am pleased with it. I love it and I’ll continue with it.
Hi Sarah,
We are happy to hear you have found time to include your workouts with your busy schedule!
Your feedback is greatly appreciated! Keep up the great work!
Sincerely,
Beachbody Corporate
Reviewed Feb. 2, 2018
The Beachbody product was from my sister and I figured that I would give it a go and try to lose some weight to get healthy. I first ordered Beachbody Country Heat, and the product was wonderful. I used it and I was down 86 pounds. I also bought Beachbody On Demand which I love and use every day. Beachbody is so fun and you don't even feel like you're working out with half of them. Plus you get great results. I see my friends get Beachbody all the time and I've referred many people to try it.
Hello Audrey,
Losing 86 pounds is an AMAZING accomplishment! You are a great example of what our fitness programs can do! Have you thought about becoming a Coach? You will be very motivational for others.
Sincerely,Beachbody Corporate
Reviewed Feb. 1, 2018
This is my second year with Beachbody On Demand but I've gotten every program known to Beachbody. My experience has been good and I'm very satisfied. I value the customer service as well. Every time I have an issue, whether it’s big or small, they handle it well. The prices of their products are a bit heightened but it’s part of the business. I'd tell others to decide, commit equals results.
Hello Laura,
We thank you for being such a loyal Beachbody customer. We look forward to helping you with your fitness goals for many years to come.
Your feedback is greatly appreciated.
Sincerely,
Beachbody Corporate
Reviewed Feb. 1, 2018
I ordered my 80 day obsession challenge package the week of January 22nd and had my package expedited, which meant it was supposed to be there by Wednesday or Thursday of that week. I received an email saying there was a delay in shipping and that they expected to ship my package within 48 hours and I would receive a confirmation email... Well, that never happened. I JUST received an email stating that my package is now not expected to ship out until the 12th of February, which who knows if that will actually be the case.
I have talked to a customer service rep through the online chat and the only thing they have told me is that I can't cancel my package because it has already been processed. So, with that I will not only be getting my package 3 weeks after I ordered it, but by the time I would send it back and try to get a refund, I HIGHLY doubt this entire process won't take less than 2 months so I am just out $200 at the moment. What a waste of my time.
I was really looking forward to this because I have heard such good things about it, but this should've been thought out way in advance as I'm sure it was known that there would be a high demand for this product. I will continue to do the workouts because I think Autumn is great, but I have went out and had to buy my own equipment to even get started CLOSE to the original date that I had planned to get started. Hopefully returning my challenge package and doing a 3-month access to Beachbody On Demand instead will not be as much of a pain as this has been.
Hello Rachel,
Due to a recent back order of certain components to the 80 Day Obsession program, some orders were delayed as we gathered more inventory.
We have reviewed your account and confirmed your order was delivered on February 3, 2018.
A courtesy credit has also been processed on your account for the inconvenience.
We sincerely apologize for this experience and will continue to work harder to prevent this type of delay in the future.
Sincerely,
Beachbody Corporate
Reviewed Jan. 31, 2018
I started following this girl on Instagram and I asked a few questions about Beachbody, then I signed up. I was also following another girl who had said there was a free trial of Beachbody and that I should check it out. I did the free trial but I didn't do any of the workouts. When I saw this girl doing hers on Instagram, it was so easy. I was more of a gym rat and for me, it was a challenge so I got it. The buying experience was really easy and it's worth it considering how much gyms are and then having to travel, tons of workouts, and tons of trainers.
After using Beachbody, I noticed my eating was a little bit better and my results would be a lot better. I've noticed the changes in my photos and I ended getting a free shirt when I completed the program. I'm very satisfied. Everybody from Beachbody is doing a good job and on Instagram, it's really motivating other people to get out there. I would definitely recommend Beachbody to friends and I've referred them to my coach. I've had a couple of friends who have already signed up just because they've seen my results on Instagram as well.
Dear Leticia,
We love hearing our customer’s succeed. You have made an excellent point here. When we start working out, our bodies naturally tend to crave and want to eat better. The hardest part is getting started. Congrats on your success and thank you for now being an inspiration to others to live more healthy and full filling lives!
Sincerely,Beachbody Corporate
Reviewed Jan. 30, 2018
My friends have been using Beachbody and I wanted the opportunity to try something new. I ordered their original 21 Day Fix and it improved my fitness level and I gained a new understanding of nutrition. Their shake products are really great but way overpriced. They would get a lot of repeat customers if they were affordable on a monthly basis. There aren’t many people that can afford that. Beachbody has been a good option for me though. If you have the right resources at home and enough self-discipline to stay motivated then it’s a great option.
Hi Andrea,
Congratulations on your success with the 21 Day Fix! Remember to share your success with us by visiting The Beachbody Challenge.
We’re happy to hear about your feedback on Shakeology. Please keep in mind Shakeology includes a combination of over sixty ingredients that are sourced from unique locations all over the globe ranging from Japan to Peru and even the United States.
We understand your health and fitness is a self-investment, and we feel Beachbody offers the necessary tools to be successful.
Keep up the good work!
Sincerely,
Beachbody Corporate
Reviewed Jan. 29, 2018
I had been following a Beachbody coach on Instagram for a couple of years. Just watching her journey and then needing to have a change for myself was enough motivation to take the plunge. I needed something that was not just a program or like another place to spend my money on. Beachbody actually has the tool and resources to help me. My downfall was that I haven’t had the accountability so when Julianne wanted to create a group of accountability, that was what sold me on it. It’s a private group with myself, her and three other moms. We are all doing the same workout program and we’re all using each other as accountability. My brother-in-law also had Insanity years ago and I did that so I’ve experienced Beachbody before actually purchasing it and those were all great experiences. Then once I did the 21 Days Fix, I loved the program.
I made the purchase online and that was a wonderful experience. I got connected with someone who showed me exactly what I needed to be doing and she sent me the proper links so it was really easy for me. I got tired of doing the 21 Day Fix over and over again because I didn’t want to spend a ton of money on another program and then only have two programs. Since then, I’ve had Beachbody on Demand and that specifically is what I rave about. It has been so good for me. There’s a variety of workouts and it’s wonderful how you would be able to pick and choose. You don’t have to stick to one thing. If you want to do something different one day, you can and I really love that option.
I’m doing the 80 Day Obsession and I’ve also done a few other programs since. I’ve really enjoyed them and it’s really the matter of me sticking with it sometimes because the holiday is a little difficult but I got to put myself back on track. I’ve lost inches and weight. My strength has definitely increased which is really cool. There is also that general confidence and healthy eating habits were not just established but desired. I’m making the choice to want to eat healthy as opposed to feeling like it’s a chore. That was the huge change.
Hello Kelsey,
Thank you for taking time out of your day to let us know how our programs are helping you. We love to hear when coach’s, friends, and family get together to keep each other accountable and motivated. It truly makes a difference! We are happy to hear that you are using our vast Beachbody on Demand library to your advantage! Keep pressing play!
Sincerely,
Beachbody Corporate
Reviewed Jan. 27, 2018
I ordered a Challenge Pack Jan 14 and have yet to receive it. I have been checking with them every few days, since I have not been getting any automated updates. It has been such a disappointing experience and a waste of my time. I have been a Beachbody customer for a while and while I love the videos and some of the coaches have been great, after I finish this challenge I doubt I will go back. They also refuse to cancel the order, for which they haven't sent me anything and have just given me a silly new ship date Feb 2-Feb 16th. So a month after my order is when I may get the items. Thanks Beachbody. Today is Jan 27, order placed Jan 14th.
Hi Charon,
Thank you for taking the time to speak with us and allowing us to resolve all of your concerns.
Due to a high demand for our 80 Day Obsession workout program, we had an unforeseen amount of back orders for some of the items included in the Challenge packs. We did not expect this to occur, nor is it our intention to make our eager customers wait past our normal times frames to receive their orders.
We sincerely apologize for any inconvenience or delays this may have caused. We have successfully cancelled your order, and as a courtesy issued a Shakeology Sampler.
You are still a BOD member, and hope you continue to succeed in your health and fitness goals.
Sincerely,
Beachbody Corporate
Reviewed Jan. 27, 2018
I picked up Beachbody last year because I wanted to lose weight and be healthier. I don't really have a lot of time to be going to the gym and Beachbody made it easier to work out at home. I made a quick and easy purchase of the P90. I'm using it and the results have been amazing. I'm very happy with it. I got the Beachbody On Demand too so I will be doing some different workout program as well. Everything is great with the program. It works and they are set up just the right way. If you follow the guide, you'll see results consistently.
Hi Felipe,
Congratulations with your accomplishments with P90!
Thank you for taking the time to let us know that Beachbody on Demand is working for you and showing other’s what consistent hard work can accomplish! Great job. We look forward to hearing your success on the next fitness program you chose!
Sincerely,
Beachbody Corporate
Reviewed Jan. 26, 2018
A friend asked me if I wanted to do the Beachbody program with her as she was already doing hers and to help her be accountable. The online ordering was easy and the products were detailed. I ordered the Beachbody On Demand and I’m satisfied with the results after using the product.
Hello Rebecca,
Thanks for joining our Beachbody On Demand!It is good to know the order process online worked very well for you.
We thank you for your dedication.
Sincerely,Beachbody Corporate
Reviewed Jan. 25, 2018
When I had my last baby, I realized I needed to do something and work out. I remembered that I did the P90X back in college since my dad purchased it. I knew Beachbody made those and other things as well so I researched it out and found a coach. I do Beachbody on Demand and I work with my coach, Rebecca. She just sends me a link and it's really quick and easy. I started last June and I am now down 29lbs. I started out with a simpler program and right now, I’m doing the 80 Day Obsession. I do the nutrition that’s in the program too and I do the exercises.
There are lots of exercises to choose from, especially with Beachbody on Demand. The first one I did was Country Heat which was not too complex and not too hard. I was super winded afterward because I was way out of shape, but it got easier. I then moved to harder ones. There are exercises for people that are more out of shape or older and there are also ones for people in shape and younger. I do the program six times a week and they’ve been just 30 minutes. The one I’m doing right now is up to an hour. Beachbody has done everything that I wanted it to do.
Hello Nicole,
First, a big Beachbody congratulations on bringing a new member of your family into the world! Life circumstances, career, health, or creating and bringing a new life into the world, we may find ourselves starting at square one in our fitness journey.
You bring up an excellent point that we tell customer’s all the time… It's okay to start with an easier program! The important part is, just get started, have fun and you will work your way up to harder routines. All while having fun and reaching your goals.
We are so thrilled that you are taking advantage of the vast workout programs that we have available and using them to your advantage to reach your goals. Thank you for letting us be part of your fitness journey!
Sincerely,
Beachbody Corporate
Reviewed Jan. 24, 2018
I ordered the 80 Day Obsession package almost a month ago. I received an email that said there was a delay and it would be shipped no later than Jan 11. I never received another email after that! I have contacted support 5 times to be told that my package has left the warehouse and I'll have shipping info within 24 hours. This has been going on for 2 weeks now. The 80 Day Obsession began January 18, and here we are on the 24th without a confirmation of shipment. I have asked for my money back and they refuse to return it because my package has supposedly been getting ready to ship for the last 2 weeks now. I get the same answers every time I contact support and no-one is interested in giving me answers.
I have since canceled my coach account because I have no confidence that I will receive my items I pay for. The email they sent to my sponsor said I canceled due to financial hardship and this is completely inaccurate! I did speak to someone last week that said they were personally looking into and would email me, but I still haven't heard anything! I was really excited to start my 80 Day Obsession journey, but here we are week 2 into the program and I do not have the necessary tools to get the most out of the program. I am feeling like I'm being scammed because they have taken my money a week ago and can't seem to tell me where my package is!
Hello Ashley,
We have experienced a back order for certain components of the 80 Day Obsession due to the program being high in demand.
We have reviewed your account and confirmed your order has been shipped and you should receive the tracking information shortly.
As a courtesy for the delay, we have sent you a Beachbody Performance sampler.
We sincerely apologize for the delay.
Sincerely,
Beachbody Corporate
Reviewed Jan. 23, 2018
My daughter was a Beachbody coach and my wife and I signed up with her. I got the On Demand, while she got the On Demand and Shakeology. I once did the 21 Day Fix Extreme and the Shift Shop. Now I'm on the 80 Day Obsession and I'm motivated. I didn't have the perception that Beachbody was for me until I started trying the program. I was jogging before and I noticed I was getting calf injuries, so I thought I needed my core strengthened, and then I went ahead to the Beachbody programs. I went through a few and I'm satisfied with it. I've been doing this every day, and it'll be a year in May. I got somebody else at work that's going through it now and they noticed the results.
Hello Patrick,
Great job on completing our 21 Day Fix Extreme and Shift Shop programs!
You should submit your results to win some cool prizes. We thank you for joining our new 80 Day Obsession program and hope you achieve some awesome results.
Keep up the good work.
Sincerely,
Beachbody Corporate
Reviewed Jan. 22, 2018
My parents got the P90X, but they never did it and we had the program lying around. None of what I was doing was working before, so I made a deal with myself to do this whole thing. I really needed to see results, so I had to stick with it and I like that it's intuitive. I also like the variety in the training. Beachbody kept me going back because I knew where I wanted to be and I wanted to get there. I just do P90X3, but I tried Beachbody on Demand for a time because I left the P90X3 discs in a different state while they were being mailed. Beachbody is a tough program, but I'm very satisfied and I really like what it taught me, how it is and what it did for me. However, I'm in a non-motivated part right now mainly because I've switched over to the double schedule and it's exhausting.
Hello Jaxon,
We are happy to hear that you were able to put our P90X program to use.Determination is key for wanting to achieve fitness goals and you did just that!
We think reaching out to your Coach would be great and possibly joining a supportive challenge group would motivate you to get right back on track.
We wish you the best of luck.
Sincerely,Beachbody Corporate
Reviewed Jan. 21, 2018
Beachbody offers a lot of options. I was looking to gain specific types of strength and I got the P90X3 from them through Amazon. It was faster and I would have had to pay for shipping if I had bought it from Beachbody's site. We're now in our third round of using the product and we're pleased with it. We have seen weight-loss but mostly, we're getting stronger which was our goal. The only thing that I'm not pleased with is that I used to be able to maintain all my measurements. But when they re-did their website, all that disappeared. I had my profile and I could go in and put my measurements and weight. Even my coach, when they re-did it, couldn't find it either. The only way she knows how to enter that information now is to re-enter each time I finish the Beachbody challenge and upload pictures. But it used to have a lot more options through my profile on their webpage.
Hi Natalie,
Your success with P90X3 is such exciting news, congratulations! We’re glad to hear purchasing Beachbody products on Amazon was a great experience and hope you continue to use this path.
Tracking your workout progress has become much more exciting when using our Challenge Tracker App. This app is by invitation only from your Coach, but will help you track your goal measurements throughout your workout challenges.
We look forward to reading your success story through The Beachbody Challenge, and keep a look out for your free T-Shirt.
Sincerely,
Beachbody Corporate
Original Review: Jan. 20, 2018
I am trying to call the number to cancel my Beachbody on Demand account and the phone number (1 (800) 470-7870) is not working. It rings once and times out or simply does not ring which is unacceptable. I then tried using the chat function on their website to request a working number to call and it is not functioning either. When I tried to submit my inquiry, I get an error message stating that 'Payout Date is not completely filled in and Bonus Week Affected is not completely filled in' but these fields aren't even available on the form to fill in. If I don't cancel, they are going to automatically charge my credit card for a service I no longer want but they have made it impossible to cancel.
Hi Ellen,
We apologize for the inconvenience you experienced when attempting to cancel your subscription.
We confirmed your subscription has been cancelled as of January 20, 2018 and no further charges will process.
We wish you the best of luck on your fitness journey!
Sincerely,
Beachbody Corporate
Reviewed Jan. 20, 2018
One of my cousins who is a fitness instructor does Beachbody and I heard about it from him a couple of years ago. My husband and I went along with a regular routine. But we went to a secondhand store and we found the P90X for $5. We couldn’t believe it so we picked it up. My husband researched to see the best way to do it and he printed the schedule that they had online and he did that starting September. He lost 30 pounds and you could see the weight-loss but it wasn’t registered much in his weight because he was building muscle. He was so happy. He's tall but he doesn't have a lot of weight on him and he would always wear a shirt because he was self-conscious. So he was excited about it and he would smile every once in a while when he would look in the mirror. So I knew he was happy with the success that he had with it.
As soon as he was done with the P90X, he bought the P90. He and I are both going through that right now and we have a month left of that but he's already looking up the 30-minute workout for the P90. We're going to stick with this Beachbody program since we're succeeding with it and he's looking to order the next step too. Beachbody has everybody's level and they can pick theirs. That is what’s attractive about it. If you find that you can’t achieve the Jillian Michaels extent of a workout, there is the modifier that isn't hard to do, even for somebody who isn't exercising on a regular basis. It's for everybody and we would recommend it. My husband recommended it to two of his friends and they bought it.
Hi Emily,
Congratulations on your success with P90X! What an amazing journey it’s been for your family, to be able to come across a life changing program just by shopping at a store near you.
We would love for you to share your success story by visiting our website and submitting it through The Beachbody Challenge, for a chance to receive a free gift.
Sincerely,
Beachbody Corporate
Reviewed Jan. 19, 2018
I looked at the Beachbody program and I really liked it. It's convenient, energetic and it seems to work. So far, I've done Shakeology, Beachbody on Demand and the Energize, Recover, and the sliders and the bands. I'm very happy with the results so far, and since I've enjoyed it so much, I’m going to continue to purchase from them. I would highly recommend the Beachbody program to friends.
Hi Wendy,
We are so glad to hear you have had great results using our Performance supplements, Energize and Recover! Shakeology is also such a great contributor to healthy success.
Beachbody on Demand is convenient like you say, just remember to submit your before and after results for every program you complete for a chance to win prizes.
We wish you the best of luck with your health and fitness goals Wendy.
Sincerely,
Beachbody Corporate
Reviewed Jan. 18, 2018
I've got two little kids so getting to the gym was getting harder and harder. My friend is a coach, and I saw her posting on social media about Beachbody. I watched her for a year and saw how happy she was with it. I wanted to try something I could do at home and I figured I had nothing to lose so I gave it a try. I liked the convenience that I could work out from home and make it work for my schedule with my kids, plus the accountability that there was a group of people that was going to support me.
I got the Beachbody On Demand All-Access membership, and I tried Shakeology. When I purchased it from their website, the experience was straightforward. I love Beachbody On Demand. The workouts have been fantastic and I continue to see results from those. It's been a game changer for me and I'm grateful that I found out about it and gave it a shot. I also really like Shakeology, though it's not something that's in my budget right now. But it made me feel good and helped me kick start everything. Beachbody can work for anybody at all business levels and schedules.
Hi Angie,
We totally understand not having the time during our busy schedules to fit in a thirty minute workout. That’s why Beachbody on Demand was created, to allow our customers to be able to have an at home gym! With the huge diversity in our programs, we feel Beachbody on Demand can be used by any person at any level - beginners or advanced.
Keep in mind we offer Beachbody on Demand as a quarterly, semi-annually or annual membership. Prices ranging between $39.00 (quarterly) to $99.00 (annually).
If you ever need assistance with reinstating your membership or purchasing Shakeology, you can visit our teambeachbody.com website or reach out to our Customer Support.
We wish you the best with your fitness journey.
Sincerely,
Beachbody Corporate
Reviewed Jan. 16, 2018
My wife and I's weight were starting to get out of control and we needed to make a change for ourselves. My wife's an insurance agent, so she sits on a computer all day. And although, I've always been a big dude, I was pushing 300 pounds and I had never been that heavy in my life, so we decided to purchase from Beachbody. There was something in their infomercial that seemed like my style since I'm the one that likes to lift weights and doesn't like doing a whole bunch of cardio. We gave Body Beast a shot. My wife ordered it and at first, she said the website was a little confusing. But once she tinkered with it a little bit, she picked right up on it. I also used my PS4 and got Beast Body On Demand so we could do a week of hard labor.
We started doing the hybrid workout to where it utilizes Hammer and Chisel, Body Beast and the P stuff workout. 90 days later, I lost 27 pounds and I went from a 38" jeans down to almost comfortably in a 34". We got the results and so we should keep doing it. However lately, I haven't been able to workout as much I would like to. The holidays came and then I got sick and was down for a week. We also had other things come up that occupied our time. So it has been a struggle to get a workout in. But on the day that we're going home and after we both get off work, we're going to get back on track. There's also new one coming up called SuperCardio. I may give that a shot too. Overall, it has been nothing but a great experience with Beachbody.
Hello Myles,
How great to hear that you and your wife are working out together!
The best of us get thrown off track by life events and circumstance. Don’t focus on the time you missed, just jump back on the workout wagon when you’re ready to start hitting play.
Thank you for taking the time to let us know how our Body Beast program is working for you.
Sincerely,
Beachbody Corporate
Updated review: Jan. 16, 2018
Well, this was very useful! After my complaint was heard by more than a faceless chat person, the company has authorized a return. Very well done. Again - I will say the PROGRAM was terrific - just not right for me at this time due to physical issues. Thank you very much for addressing this and making it right.
Original Review: Jan. 15, 2018
I decided to order the 21 Day Yoga Retreat from an infomercial I saw early December. HOWEVER when it came to the screen PLACE YOUR ORDER I decided not to and left the page. Despite that - the next day I got an order confirmation so decided maybe the universe was telling me to go ahead and I decided to let it go. It came during a busy time so I had to put off starting the program till last week. I think the program is great - loved the instructor and the pace - HOWEVER it has seriously aggravated an old injury and I cannot continue the yoga program.
I wrote to see if I might return it for a different program - but have been told, "NO - we do NOT do exchanges and it's more than 30 days since you got it so no returns." I feel this is unreasonable. It was not cheap and since I did not even TRULY order it - I am pretty annoyed by their response. I would say glowing things about them IF they would work with me but they will not. BE CAREFUL when you purchase from these folks.
Hello Maria,
It was a pleasure resolving this matter for you!
Have you checked out our Piyo fitness program? We think this would be ideal for your condition.
We wish you the best of luck on your fitness journey.
Sincerely,
Beachbody Corporate
Reviewed Jan. 14, 2018
Beachbody ordered on my Amazon and I saw how much it was. I had heard about the original P90X years ago and I looked into it. Some of the workouts were 90 minutes. For me who was working full-time, it was tough, so I researched different workout programs and I came across P90X3. The workouts were for 30 minutes which seemed definitely more doable than the 90 minutes, so I went through the program back in August and finished up in November. Also, I was a college athlete and I feel like I'm just as flexible and functional now as I was then. After three months, I lost about 19 lbs in the areas that I needed to lose it, like the face and the stomach. It was a great experience. I’m very satisfied with Beachbody and I would definitely tell my friends to do it. The 30-minute workout is only two percent of your day, so you can make that time.
Hi Michael,
Thank you so much for your honest feedback on the P90X Series! It’s one of our most popular programs and we’re glad you found the perfect one to fit into you daily routine.
Also, congratulations on losing 19lbs! That is a great accomplishment, and we hope you continue to use Beachbody as a tool for your health and fitness goals!
We wish you the best of luck.
Sincerely,Beachbody Corporate
Reviewed Jan. 13, 2018
Just recently for my 80 Day Obsession package with a 30 day supply of the Vegan Vanilla Shakeology and not sure what I think about it. The workouts are awesome, but I chose vegan vanilla because I'm lactose intolerant so I'm a bit sensitive. I called customer service to see if I can exchange it or get another flavor and waited forever just to talk to a rep. Never got through. Soooo yeah. Wish I could get the vegan, chocolate latte flavor or the variety pack.
Hello Julia,
We would love to assist you with the exchange of your Shakeology Vanilla Vegan bag.
We truly understand you may have some sensitivities to certain ingredients in Shakeology and would like to resolve this matter for you.
Please contact us to assist you with a reshipment of a flavor of your choosing right away.
Please contact us at your earliest convenience.
Sincerely,
Beachbody Corporate
Reviewed Jan. 13, 2018
When I first started Beachbody, I did the original P90X and then I did a few rounds of P90X3. Now I'm doing the INSANITY MAX:30 and it's been really good. I weigh a lot less than I used to and I feel better. Every day I wake up and do my workout and just I'm energized for the rest of the day. Overall, Beachbody On Demand has been really easy to use.
Hi Nick,
What a journey! You’ve accomplished some of our most intense workouts over the years and received great results.
We are pleased to hear Beachbody on Demand can assist you with your most challenging fitness goals, and we would love to hear more about your goals by visiting The Beachbody Challenge and submitting your success story.
Sincerely,
Beachbody Corporate
Reviewed Jan. 12, 2018
I entered the Beachbody Coach challenge group, and I love the access On Demand. I liked that I can do it downstairs and the 30-minute workouts. I also tried the cleanse and loved that. And I purchase the shakes a lot. On the other hand, I don't like that when I select a one-time ship to purchase, they automatically put it in as auto ship. The last time it happened, I refused the package. I called them and they said that they got the package and I'd get the refund in seven days, but it took me two months and three calls before I got my refund because I didn't have a return number.
Hi Wendy,
It’s great to hear you are enjoying the Beachbody on Demand streaming service! It’s nice to know you are able to complete your workouts in the comfort of your own home.
In regards to the Shakeology Home Direct, please be sure to select one time purchase when choosing the item to avoid on-going shipments. We will also forward this feedback to our internal teams for review.
Keep up the great work and best of luck in your health and fitness goals.
Sincerely,
Beachbody Corporate
Reviewed Jan. 11, 2018
I ordered 80 Day Obsession materials and performance back on December 26, 2017 and still have not received it! I am so disappointed and all I get from the help chat is "Sorry, can't do anything about it". If I didn't LOVE the programs so much I would be done with the company altogether. How do you run out of supplies for such a huge launch? I am leery of inviting others to order since they probably won't receive items in a timely fashion either.
Hello Niki,
It was a pleasure speaking with you and confirming your order status.
As we discussed a refund has been processed for the shipping and handling charges for the delayed delivery.
We wish you the best of luck with our new 80 Day Obsession program!
Sincerely,
Beachbody Corporate
Reviewed Jan. 11, 2018
My husband had some videos and we had done the workout and liked them. And so, we decided to give Beachbody a try. We have Beachbody On Demand because it was accessible and affordable for us. I use it everyday. We also bought a Jump Mat at Christmas time which I really like. It works really well. I've lost 25 pounds in four months and I feel really good.
Hi Samantha,
Congratulations on your weight loss of 25 lbs! We are ecstatic to hear that Beachbody on Demand is leading the way with your health and fitness goals.
The Beachbody Jump Mat is a Beachbody favorite and great for those plyometric workouts.
Don’t forget to submit your success story to The Beachbody Challenge for your chance to win a free gift.
Sincerely,
Beachbody Corporate
Reviewed Jan. 10, 2018
I was out of shape before and needed someone to simply tell me what to do rather than go experiment myself in a gym. I purchased INSANITY first then my mother got Body Beast for me in Christmas. The INSANITY was really great and I lost weight fast, but with the Body Beast, I've got the best body I've ever had in my life and the body that I wanted. I also got the T25 program and it's cool how they set everything up and everything fits perfectly. Beachbody is a really good program and it never gets boring.
Hello Ricardo,
We are so happy to hear that you are enjoying our programs.
We love to hear how our customer’s integrate multiple Beachbody programs together to keep things fun and motivating!
We are happy to be a part of your successful fitness journey. Congrats on your success!
Sincerely,
Beachbody Corporate
Reviewed Jan. 9, 2018
Despite really liking the workouts and the streaming service, I may cancel my membership because updating my credit card information is such a pain. I have been a Beachbody on Demand member for several months. I received an email telling me I needed to update my credit card information and that I had to call a number rather than update online as any other service allows. I did not entirely trust the email. The phone number listed was nowhere on the website. I did not want to call an unverified number nor did I want to give my credit card number over the phone as I suspected it was possible the card I used for the account was one I had canceled because it had been compromised. I then tried to update online but after multiple tries got the continuing error that first name and last name were not valid. Super annoying. Why does Beachbody make this so difficult?
Hello Jennifer,
We are sorry to hear you are having difficulty updating your payment information. Our new websites allows our customers to update their payment information online or via phone.
We understand you are encountering an error when attempting to update online. This has been escalated to our tech department.
Please contact us via phone to successfully update your account.
We apologize for the inconvenience caused.
Sincerely,
Beachbody Corporate
Reviewed Jan. 9, 2018
I was wanting to do an exercise program and at that time, more people were choosing Beachbody. I've been doing it for years now and I've tried P90X, Body Beast, INSANITY MAX:30 and Hammer and Chisel. If you do what you’re supposed to, their products will give you a good result and I’ve always been glad with Beachbody.
Reviewed Jan. 8, 2018
I cannot believe, on how long this has taken (and still waiting) for my package to arrive, two how HORRIBLE the customer service is. No one speaks hardly any English (at least not well) and there are no ** solutions. I will never ever order from this company again after this experience. I've had trying to track my package, emails that keep saying it will ship the 5th it will now ship the 11th, here is your tracking number (blank none provided). I'm sick of talking to people who can't tell me where my ** is. I didn't spend hundreds to wait a ** month for my package and be treated like dirt by customer service. I'm beyond pissed off at this point. I requested a refund or cancelation... didn't even get that given to me!!! I'm disgusted by BEACHBODY. Never NEVER again.
Hi Ashley,
We’re very sorry to hear about the delay with your order. We understand the frustration this may have caused.
After we reviewed your account, we confirmed your 80 Day Obsession order was delivered on 1/11/2018 and as courtesy to the delay, we have refunded the shipping and handling charges back to the card on file.
If you have any questions or concerns regarding the order, please feel free to reach out to us.
Sincerely,
Beachbody Corporate
Reviewed Jan. 8, 2018
I needed to get something changed and my sister, who's now my coach, recommended me to do a month of Beachbody. I liked it and so I kept going. It was easy to order and purchase from Beachbody. I went online, plugged in her coach ID, and chose the challenge pack. I worked with the 21 Day Fix and I’m already almost on my year. I love the Beachbody program and I changed my whole life around it. It has been great and life-changing.
Hi Mariah!
We’re so glad to know you are enjoying Beachbody on Demand and 21 Day Fix!
It’s also very rewarding to know that our customers find it easy to purchase off our website since we always trying to incorporate ways to better the customer experience and make our websites more user friendly.
Keep up the great work and don’t forget to submit your before and after results for a chance to win some prizes!
Sincerely,
Beachbody Corporate
Reviewed Jan. 7, 2018
Beachbody's programs are great. I bought their On Demand for the year, and I like that I can do it at home and not have to spend time in the car and money for gas. Also, the cost was a huge benefit for me because I knew I would utilize it. Beachbody's website was fine, and it was easy to purchase from them. But then, two days after I purchased, they came out with a promo. So it was a little off-putting and I called them and I was on hold for hours trying to see if could change it. And they just said I already had my membership for a certain amount of time and they couldn't do anything. It was a little frustrating. I’m a huge proponent of Beachbody. The only issue I’ve had is being on hold for hours and sometimes, I ended up getting hung up on because it had been so long. And the website was down a few times, but they’ve seemed to have gotten it up and running.
Hello Julie,
We are happy to hear you are enjoying our Beachbody On Demand program!
We apologize you experienced long holds during the release of our Beachbody On Demand. Unfortunately, at that time we experienced unusually high call volumes.
We thank you for your dedications and wish you the best of luck on your fitness journey.
Sincerely,Beachbody Corporate
Reviewed Jan. 6, 2018
I purchased one of their programs and to be honest with you, I should just have hung up during the initial ordering process. The salesperson put it in my head I should buy Beachbody on the go, because I may get bored of the same instructors, after the three week program. I didn’t purchase it but then realized she might be right. Once I received the program, I realized I should not be spending money on myself due to financial issues, so I sent it back! I paid $43.77 and was refunded $25.44. The cost of shipping and the cost to send it back, doesn’t get refunded to you. I just threw away almost $30.00 which I clearly didn’t have. Sooo, be sure you really want the product, because it will cost you a fortune to return it back.
Hello Robyn,
Our Money Back Guarantee policy specifies that you may return an unwanted product within the allotted timeframe for a refund of the purchase price, minus shipping and handling. As we reviewed your account, your refund was processed by our warehouse minus shipping and handling.
You may review this information in FAQ259 on our website.
As a courtesy we have issued a refund for the shipping and handling. Please allow additional time to receive the funds in your account depending on your banking institution.
We apologize for the inconvenience caused.
Sincerely,
Beachbody Corporation
Reviewed Jan. 5, 2018
Customer service is not knowledgeable about their products and was very unwilling to assist me with my issue. Purchased a Wahoo Tickr X with a 1 year subscription to Beachbody On Demand; however the device continues to say the Invalid Serial Number. The representative basically told me that I am out of luck and would need to figure it out myself.
Hi Aaron,
We’re very sorry to hear about the issues you have been experiencing with your Wahoo Tickr.
After discussing the inquiry with our tech support, we feel the best solution for your issue would be to return the Wahoo Tickr and request a replacement or a full refund. We understand the Wahoo Tickr + BOD bundle includes a year membership to our Beachbody on Demand, however if you’re unable to pair the device to the Challenge Tracker app, you will not be able to create an account to access the membership.
Please keep in mind, your wife’s account is currently on an active membership for quarterly Beachbody on Demand charges. If you return the defective Tickr + BOD bundle and repurchase the Tickr alone, you will be able to pair the device to the existing membership on your wife’s account.
Again, we apologize for the inconvenience you may have experienced with your device.
Sincerely,
Beachbody Corporate
Reviewed Jan. 4, 2018
I was overweight and I needed to make a change. I was going through a cycle of my life where I was diagnosed with lupus and the doctor told me that I needed to start losing weight, so I made the decision to start with the T25 program. I didn't have time to go to the gym as I’m a person who works 10 hours a day for four days a week. I could do the T25 from home for 30 minutes a day that’s why I chose the program. Purchasing it online was a wonderful experience, and the price was right. It was easy and it came in about a week, and right away I started the program.
Starting it was a little bit hardcore. I was sore and I didn’t have the motivations, but once I started playing the DVD, 25 minutes goes so quickly. Before I knew it, I’m done. The first 10 weeks, I lost 19 pounds. I’ve been with the program for almost four years and, so far, I have lost 71 pounds. I love the program, and it's the best decision that I ever made in my life. Just try it and you will get results.
Hi Elizabeth,
We are so happy to hear about your success with our T25 program! Implementing fitness goals and keeping motivation can feel like a daunting task in the beginning and you’re a great testimony on what happens when you stay focused and keep pressing play every day. Thank you for choosing and trusting us to help you with your fitness journey. A 71 pound weight loss is a tremendous accomplishment! Congratulations.
Sincerely,
Beachbody Corporate
Reviewed Jan. 1, 2018
A girl that I am acquainted with is a coach with Beachbody. I followed her fit page for about a year and I kept saying that I was going to do it with her when I decide to do it. One day I did and I reached out to her. I did the 21 Day Fix but I’ve been switching it up for the past few months and later on ended up ordering other programs like BOD. I’ve been doing it since June and I’ve lost 27 pounds. I surpassed every goal that I set for myself and my coach is a huge part of my success. She is the best coach on the planet.
I love their Shakeology too and the way that Beachbody does their coaching program. I really like how they support their coaches too. The coaching and the group have been a huge part of their success but their products are also fantastic and easy. They are simplified ways of doing a diet or a new plan and their products make it possible. You don’t have to sit and count calories. You just count containers and then life is easy. Beachbody is a great company and I’ve recommended them to several friends.
Hi Anna,
It is always great to hear that our customers are getting the support they need from our coach’s. Having the right support can make all the difference in the success of someone’s fitness journey.
We gave you the tools but you still did all the work! Congrats on all your fitness goals.
Sincerely,
Beachbody Corporate
Reviewed Dec. 30, 2017
One of my brother’s ex-girlfriends is a coach and from her, I learned about Beachbody. I did it last January, just for a month, and then life happened and I stopped doing it. But recently, around November, I got on the scale and thought I need to change something. So I ordered Beachbody online that day and started the On Demand the next day. I ordered a challenge pack with Core De Force and it came with the Energize and Recover. And I feel super good about it. I’ve lost 20 pounds in the first 2 months of using it. I also have so much more energy. I’m a lot happier and everything is better.
I really like using the On Demand because I have access to the Fixate program. I like looking at different recipes because that way I don’t get stuck eating the same things all the time. My mom ordered it because of me. I told her how much I liked it and she obviously can see the results that I’m getting physically. Just by showing it, I don’t even need to say anything.
Hi Chelsea,
Thank you for providing us your experience with Beachbody on Demand and our Beachbody Performance items. It’s great to hear you have been able to maximize your results with the help of Energize and Recover!
We hope you continue to succeed in your health and fitness goals with the help of Beachbody. Keep up the great work!
Sincerely,
Beachbody Corporate
Reviewed Dec. 29, 2017
I wasn’t in the shape that I used to be after I had two babies. Then, I saw how amazing my sister's results were, who is a coach from Beachboy, and I bought a full year of Beachbody On Demand. I use it every day and I love its variety. I’m not stuck and falling to a rot if I get bored and instead of giving up, I just find something else that works for me. The support from my team and my coaches is really great as well. They’re always there for you and encouraging you, and they also have Facebook groups that you can join in where they post challenges under your coach. The groups that I’m in also have a few different coaches like my sister, her mentor and her buddy coach. I ordered the chocolate Shakeology a couple of times but put it on hold because I was nursing. When you’re nursing, you have to use the vegan protein and not the regular protein. Purchasing online was easy, and my sister was there to walk me through it.
Hi Stacey,
We are so happy to hear you have had success in your health and fitness journey due to the help of Beachbody on Demand’s diversity and also the help of your Coach! We feel peer-support is essential to a successful fitness journey and we are glad to know you have the support you need to meet your goals.
We wish you the best in your health and fitness goals.
Sincerely,
Beachbody Corporate
Reviewed Dec. 28, 2017
I have been using these programs off and on for the past couple years, the programs themselves are great. However the payment processing is not. They will double charge and send you 2 even if you only agreed and thought you were paying for 1. This has happened twice now, then you have to deal with shipping it back.
Hello Leah,
We thank you for taking the time to speak with us regarding your recent experience.It appears the orders were placed on two different websites (Beachbody.com and TeamBeachbody.com). This explains how there were two orders placed for the same product.
We understand how this may have been frustrating, but be assured this matter will be resolved.
A shipping label has been sent to return the products to avoid any additional costs. Once the items are returned a refund will be processed.
We apologize for the inconvenience caused.
Sincerely,Beachbody Corporate
Reviewed Dec. 28, 2017
I ordered a number a number of products from Beachbody. I've bought about 60% to 70% of their entire line of supplements. My purchase experience with them was fine. However, canceling recurring orders has been a little frustrating. Their website has been a little clunky and it’s difficult to cancel recurring orders. But the customer service is pretty hands-on. I was directed to a call center somewhere in the world and whether you’re talking to them over the phone or texting with them, they seem to have a pretty good handle of the company architecture or at least the web architecture. But every time I’ve stated in a few words or which as much gravity as I can that I’d like to cancel a particular recurring order, I find that a month or two later that a recurring order surfaces again as a message in my email box stating that I’ll be receiving this in two weeks time.
The last time I logged in was about a month ago and the last time I had this problem was two months ago. I’m expecting that recurring order to surface again sometime late December and it hasn’t. I know that their website has undergone some restructuring, so perhaps they’ve gotten that fixed. I really like their product and I wish they can get the website tighten up a little bit. If they could just give me a tab under my user account that allows me control of all my recurring orders, I’d have no problem with the company. Everything that I’ve tried from them, I enjoy and everything that I didn’t enjoy, I’ve done my best to cancel services on. But the Vegan Shakeology product is fantastic, and I use it every day. Generally, I am very happy with the services I have received from them.
Hello Mike,
We are sorry to hear the difficulty you have experienced when cancelling subscriptions.
Our websites are constantly being upgraded to make it more user friendly and better the customer experience.
We have reviewed your account and confirmed the Shakeology and Performance subscriptions have been cancelled. A refund has been processed for the most recent shipment of Shakeology for the inconvenience caused.
Your feedback is greatly appreciated.
Sincerely,
Beachbody Corporate
Reviewed Dec. 27, 2017
I love Beachbody's Insanity Max: 30. I already completed the program but I’m starting again on Monday. I’m also thinking about doing the 80 Day Obsession. I bought the program easily but on the other hand, Beachbody's website has an old graphics look so, it doesn't look up to date. But besides that, everything else is very easy to use and has a very simple design.
Hi Mariah,
So excited to hear about your MEGA success with Insanity Max: 30! We are currently revamping the demographics of our website to cater to the demand of our Beachbody subscribers.
You’re on the right track to success in health and fitness and we believe 80 Day Obsession would be a great addition to your health and fitness goals.
Sincerely,
Beachbody Corporate
Reviewed Dec. 25, 2017
I had two different friends that had been doing Beachbody. Before, they had to buy a particular exercise pack then sometime last year, they went to On Demand streaming where they pay a fee every year and get access to all of Beachbody’s workout programs. I was super skeptical for a long time but that program was what made me finally do it too. I do the workout program and in just under a year and a half, I lost 35 pounds and went from size 12 to a size 4. I followed their workout calendar and used their nutrition guides.
I’ve had nothing but good experiences. I signed up under a great coach and she’s supportive and not pushy. And if you follow the program, they really work. It’s better than going to the gym. If you’re a self-motivated person, it’s a really great program. They give you every tool you need to be successful. I’ve had three friends sign up with them.
Hi April,
It’s easy for all of us to be skeptical when making health and fitness changes and there is so much out there to choose from.
You didn’t have to choose us and we thank you for giving us the chance.
Congratulations on reaching your fitness goals! It is great to hear that you are enjoying and taking advantage of all our Beachbody on Demand service has to offer.
Our customer’s success, is our success. Thank you for taking the time to share your experience and success with us!
Sincerely,
Beachbody Corporate
Reviewed Dec. 22, 2017
I am a 54 year old healthcare professional who works very long shifts and many of them. I have been struggling for years to find a way to get healthy and over my fear of organized exercise. That is, until I bought the 21 Day Fix system. The workouts are only 30 minutes each and there is a lovely woman doing modifications (LOVE YOU, KAT!) which I started with until I got strong enough to do them like Autumn. The meal plan is easy to follow and I have saved a ton of money taking my food to work with me instead of buying something in the cafeteria. Since then, I have bought BOD so I have access to ALL of their wonderful programs. The Shakeology shakes are delicious and help curb my cravings. Thank you, Beachbody and Autumn!!!
Hi Teri!
We are so glad to hear you found the perfect workout program for your busy lifestyle! We understand how being a healthcare professional you are on a crunch for time but with 21 Day Fix workouts are quick and moderate! As you mentioned, the program offers a moderator which allows beginners to complete the program as well. It really is for anyone who is looking to get fit quick!
If you haven’t already, be sure to submit your before and after results for a chance to win some prizes and claim your free gift!
Keep up the great work and we hope you continue to success in your health and fitness goals.
Sincerely,
Beachbody Corporate
Reviewed Dec. 21, 2017
I ordered the Beachbody On Demand and tried some of the Shakeology from Beachbody. I like the access and delivery of the Beachbody On Demand plus the ease of shipment and the convenience of it all. It is well organized, too. I’m very satisfied with the results I’m getting using their product and it works really well if I stick to it.
Hi Jon,
Great job on achieving wonderful results using our Beachbody On Demand and drinking Shakeology.We wish you the best of luck on your fitness journey!
Sincerely,Beachbody Corporate
Reviewed Dec. 20, 2017
I wanted to lose some weight. I did Beachbody's monthly membership online that gives access to all the workouts. Their site is user-friendly. I was able to do three programs and I was satisfied with the results. I’m an anesthesiologist so I don’t have that much time, and I like the convenience and flexibility that being able to work out in my own house on my own time offers.
Hello Ryan,
Beachbody On Demand makes it easier to work out at any place, at any time. We are happy to provide you easy access to workouts during your very busy schedule.Keep up the good work!
Sincerely,Beachbody Corporate
Updated review: Dec. 25, 2017
I was contacted by a customer service representative almost immediately after I filed a complaint. The customer service I received was impeccable. They went above and beyond to resolve my complaint and shipped out replacement materials which I had received within 2 days of speaking with them. This is a company that truly cares about their customers and their product. I don't remember the name of the lady I spoke with, but she was great. Kudos to this company!
Original Review: Dec. 18, 2017
Expedited shipping fees for a 3-6 business day delivery are an absolute joke. This is the third time I have placed an order with expedited shipping of $12.95 and it never fails... I always receive it on the 6th business day. It doesn't matter where it ships from. This time however I may get on the 7th or 8th business day. Standard free Shipping 10 to 14 business days.
Hi Amber,
It was a pleasure speaking with you and thank you again for taking the time to speak with us and allowing us to address any concerns or questions you had.
We confirmed with you the timeframe for Express Shipping is between 3-6 business days. This information is displayed during the purchase and you can also find more information about our delivery time frames via the following link: https://faq.beachbody.com/app/answers/detail/a_id/8443/kw/8443/~/order-delivery-time/lob/team
We always ensure our customer’s packages are being delivered complete and within the allotted timeframe, however we understand for reasons out of our control and for some reasons we do control, there can be delays in delivery.
As a courtesy to any inconveniences you’ve experienced we offered some appeasement items which we hope you enjoy and use to continue to succeed in your fitness goals.
Sincerely,
Beachbody Corporate
Reviewed Dec. 18, 2017
A friend mentioned to me what Beachbody was all about and I took some time to think it over. I wanted to improve my health and make a big change for myself, so that pushed me into signing up. I use Shakeology every day and have the online workouts with Beachbody. I noticed an increase in my energy levels and a decrease in my food cravings. I feel fuller for a longer time now throughout the day. So, I'm not reaching out to grabbing just something quick on the go to snack on which helps me get on a better track with my nutrition. It seems to be working for me as I'm slowly shedding down the pounds.
Hello Deanna,
We’re glad to hear you have incorporated Beachbody on Demand to your health regime. We hope you continue to fulfill a healthy life sytle and succeed in all your health and fitness goals.
Sincerely,
Beachbody Corporate
Reviewed Dec. 15, 2017
I like the results from my friends who used Beachbody so I thought to try it myself. I ordered a variety of products. I started with Insanity and I did Asylum volume 1 and 2, plus multiple counts of P90X, Body Beast and 21 Day. The information on the website is wonderful and so is the whole user-friendliness of the program. But, the user experience that we got from the Beachbody is not attractive. The payment and being able to find the merchandise needs some improvement. Also, they should improve on the mobile app as we had the P90X app that I was able to crack. We are online and we do not have face-to-face interaction so it’s better if they could improve the experience in predicting what I would be doing today or what I should do when it’s reminding me.
I am very satisfied with the results, though. I am a consultant so I travel a lot and the program was convenient. I can follow the program without having to find a gym to go to which is wonderful. Plus, it was a bang for the buck and if you commit to it, it's just an awesome program. I love the trainers, Shanti and Tony. They are likable and I want to work with them. Overall, Beachbody On Demand is the right direction.
Hello Asish,
We are continuously upgrading our websites to better the shopping experience.We thank you for your honest feedback and appreciate your dedication to Beachbody.
Sincerely,Beachbody Corporate
Reviewed Dec. 14, 2017
My neighbor is a Beachbody coach so I started doing some workouts with her. She recommended that I check out Beachbody On Demand. I bought the program and after we did a few of those workouts together, I started doing it on my own. It was easy to buy through Beachbody’s website but they could use some work on the web. They have multiple websites and sometimes it can be kind of hard to find different things.
I got the Shakeology in vanilla flavor and I’m very satisfied. I drink it every morning after a workout. Shakeology is pretty expensive but it tastes good. It’s more convenient for me to not eat a bunch of garbage in the mornings. I’ve been using the program for five months and I got good results with the Beachbody workouts I did. I played with P90X back in the DVD days and Beachbody’s streaming service to get access to all of them on my device is a great value and service for its price. I have recommended Beachbody.
Hello Arnold,
We are happy to hear about your experience since joining Beachbody On Demand. Don’t forget to submit your progress for a chance to win some awesome prizes.
Sincerely,Beachbody Corporate
Updated review: Dec. 21, 2017
Mr. ** was very helpful in resolving the Ebay issue. I did not fully understand Mr. ** concerns until after we discussed them. Mr. ** was very apologetic for the delay in explaining why I had not received a reply from him earlier and he fully renewed my confidence in his company.
Original Review: Dec. 13, 2017
On 3/8/2012 I purchased a brand new DVD set on eBay entitled Shawn T, "Insanity" Workout Series. I completed the workout series and obtained the T-shirt. On 12/2/2017 I listed the DVD set for sale on eBay. The eBay listing included a description and photos of the DVD set as allowed under the Copyright First Sale Doctrine. On 12/5/2017 Ebay notified me that it had removed the listing because it contained a "copyright violation". Ebay did not provide any explanation at all of what it considered to be a copyright violation but it said that Beach Body LLC had filed the complaint. I requested an explanation of the reason for removing my listing and eBay refused. Instead it referred me to Beach Body LLC.
I contacted Beach Body LLC numerous times and it has not replied to me at all. Based on the Beach Body LLC false complaint, eBay has also threatened me by saying: "additional violations could result in the suspension of your account". Beach Body LLC actions together with eBay's actions appear in my opinion to be a joint conspiracy to prevent people from selling used (but purchased new) items that Beach Body feels are in competition with their new DVD sets. This is in violation of and appears to be an attempted end run around the First Sale Copyright Doctrine which allows a person to sell an item that it purchased new.
I would never do business with Beach Body LLC again. In my opinion, they are a heartless, unprofessional and ruthless corporation that uses sharp and dishonest business practices in an effort to generate corporate profits. There are plenty of other companies that sell competitive workout products that also run their businesses professionally, honestly and ethically.
We are sorry to hear about James' frustration regarding the lapse in communication on this matter, and just like any other customer with Beachbody, we have already reached out to Mr. Pravel to directly address all of his concerns. We had a very productive conversation, exchanged additional information, (and are actively working towards an amicable resolution.)
Updated review: Dec. 17, 2017
Beachbody called me and were very apologetic and took care of this issue appropriately . I am very thankful to the way they handled this and that they cared about my health .
Original Review: Dec. 10, 2017
Just received Vegan Cafe Latte Shakeology and it made me super sick. Was throwing up, massive headaches, ended up in bed all day. I didn't pay 130 for that nor do I deserve it. I want them to send me Vegan Chocolate instead, but from experience friends have had with them, I don't think they will care to even make this right by sending me a different flavor instead. Horrible flavor could make you ill as it did to me.
Hello Daniela,
Thank you for taking the time to discuss your concerns with us.
We are truly sorry to hear about your negative experience using Shakeology.
We encourage people with any sensitivities to try a small amount first and if they have any unique medical conditions, to first consult with their physician.
A refund has been processed for the original order and we confirmed your Shakeology has been updated to the flavor of your choosing.
We sincerely apologize for the inconvenience caused.
Sincerely,
Beachbody Corporate
Reviewed Dec. 8, 2017
I wanted to get serious about daily exercise that I also wanted something that would walk me through it. Also, I wanted something that I could do at home, affordable and gave me some accountability. A friend of mine from college who has become a Beachbody coach reached to me and offered me all of the things and so I took the plunge and purchased Beachbody On Demand membership. I fell in love with it ever since. I purchased the Challenge Pack which came with a year’s subscription to the Beachbody On Demand. It came with a month's of supply of Shakeology, Shakeology shaker cups, the containers and the 21 Day Fix explanation plan that was the program that I've chosen to be my main one.
It was very easy to walk through the sets in making the purchase and everything was set up right away. They have some apps for the phone that have made it really easy to keep track of my workout. The super gym back up that’s changed recently is really a great way to contact my coach and to get involved in other challenge groups to motivate each other so, it’s really an easy process to work with outside of just the workout itself.
They give meal plans and eating plans to follow to get the best possible results because the diet is so important when working out as well. It gives me that connection to other professionals, people who can help, motivate throughout the process and keep me accountable along the way. That's the best way to keep that fitness lifestyle that I’ve always wanted. In addition, the price is absolutely unbeatable.
I am extremely satisfied with the results. I’ve experienced huge changes in my body, in my fitness and the programs are fantastic. I tell people all the time that I recommend Beachbody On Demand all day long. It gives incredible workouts and it's something that cannot be beaten. It's also one of the best ways that I found to stay on target into getting something that takes away the excuses. I would highly recommend it to anybody who is troubled with maintaining consistency in fitness lifestyle which all of us had struggled with.
Hello Leah,
Thank you for joining Beachbody! It is great to hear how placing an order was a very easy process.Continue to follow the meal plan and workouts to see some amazing results.
Keep up the good work.
Sincerely,Beachbody Corporate
Reviewed Dec. 6, 2017
Do NOT order Activit - you can cancel in thirty days but you will continue to be charged for 3 months. I called and cancelled. I never received an email stating that I needed to return the vitamins. 3 months later (November) and several long wait phone calls I still have a charge on credit card and cannot get refunded even though I have not received vitamins since September. I need to pay to return the September vitamins which I hope I can find to get a 29.95 refund. SCAMMERS!!! The advertisement of course does not tell you that nor will the company reach out to you to inform you. BUYERS BEWARE!!
Hi Regina,
Thank you for taking the time to confirm with us all of your concerns have all been fully resolved.
We offer promotional items during the checkout process, like Activit Vitamins or Beachbody on Demand, however, these items are completely optional to add to your cart and you are provided the option to pay for the entire amount in full or split into three monthly installments for on-going shipments. We confirmed your Activit Vitamin subscription was on a 3-pay installment plan which results in a shipment every three months and (3) monthly charges until the order is paid in full.
You have already been fully refunded for your Activit order.
We apologize for any inconvenience you may have experienced and we hope you continue to succeed in your health and fitness goals.
Sincerely,
Beachbody Corporate
Reviewed Nov. 27, 2017
About ten years ago, P90X was big and Insanity was coming out. Some friends started doing P90X. I love the program and I think the best thing that they did was the Beachbody-On-Demand. Any of those workouts is amazing to have. I'm on the Beachbody-On-Demand and I get the Shakeology every month. I do all the purchasing online and it’s pretty easy. I have recommended Beachbody to others.
Hello Kary-Anne,
Beachbody On Demand allows you access to all workouts at any time and place.
We are happy to know you are enjoying our streaming service as well as our nutritional Shakeology.
Thank you for your dedication!
Sincerely,
Beachbody Corporate
Reviewed Nov. 26, 2017
I’ve been seeing Beachbody on Facebook a lot, so I tried it out. I got the All-Access pass and a free month of Shakeology and I enjoy it. I used to be a collegiate athlete and having it available on my phone anywhere I go is nice because I can just do it at home. I'm also not competing or doing sports anymore and it’s a good way to keep in shape. However, I go slow with it because I'm still using the stuff that I got from the free month, but I should be done with it since I got it in April which is crazy. Also, I'm still a college student so I'm broke and can’t afford to get the Shakeology every month, but if the supplements can be cheaper, a lot of people will use it more often. But the actual workout program is affordable. I still use it occasionally and it’s fine. I would recommend it to anyone.
Hi Helene,
It’s great to hear how Beachbody on Demand has helped you stay in shape while being a college student! One of our goals with the website is to make it user- friendly for every person or lifestyle!
As a complimentary gift, we have sent you a free Shakeology Sampler; you’ll be receiving it within the next 5-7 business days.
Keep up the great work!
Sincerely,
Beachbody corporate
Reviewed Nov. 23, 2017
I originally bought the Beachbody 21 Day Fix program, but a few years ago, I saw their P90X program from an infomercial and bought it. I liked the 21 Day Fix and though doing P90X was hard because I don’t have a chin-up bar, it’s okay. I bought a couple more programs since then and I feel good with the results.
Hello, Jessica!
Great job on trying out the P90X programs! That is definitely one of the most challenging series Beachbody has created!
We hope you continue to use your programs and get amazing results!
Good luck on all of your health and fitness goals.
Sincerely,
Beachbody Corporate
Reviewed Nov. 22, 2017
I'm really enjoying my experience with Beachbody so far and I love their solid and awesome programs. I was looking tubby before and my sister, who told me about them, looks like a swimsuit model. Since I have already decided that I wanted to do it purchasing Beachbody's programs was an easy sell. Though I had to get someone to walk with me through since I was having trouble trying to buy them.
I've been doing three programs at a time. I started with PiYo, which I love and then I did Country Heat in the evenings. While I was still doing PiYo I moved on to Cize so I was doing PiYo and Cize then. Since I just finished PiYo I moved on to the hybrid PiYo T25 program. In fact I just did my first T25 workout today. It was both awesome and awful at the same time. But it all ended up being good. I dropped 35 pounds so far and eight inches off my belly. The only downside to the program is I posted my results that me and my wife did, which she got good results too, but we never got our t-shirt. That was a bit of a bummer. But overall I have recommended it to a couple friends who just joined us. And I'm not planning to discontinue anytime soon. I see it as a lifestyle from here on out.
Hi Andy,
We appreciate your participation in the Beachbody Challenge! We have sent you a private message to further look into the status of your results.
Losing 35 pounds is a great accomplishment! We wish you the best in your health and fitness goals! We hope you continue to try out new workouts and have amazing success and results.
Thank you,
Beachbody Corporate
Reviewed Nov. 20, 2017
I was looking online at some forums to see what I could do for exercise. And then, a lot of people were mentioning P90X and Body Beast and then I learned about Beachbody. A lot of people had good things to say about it and so I decided to purchase from them. Before that, I never really did exercise in my life. I got fired up and I thought if I purchased it, that would force me to do something, which that bit helps. I got P90X, and then Body Beast, and then there’s P90X3. I got the first one from Amazon, the DVD. And then, Body Beast, also got it from Amazon. And then the other one, P90X3, was through their website. Now, I have their subscriptions for the On Demand service.
I use the products every day. Community-wise, at one point, I was a member of the Facebook group for a bunch of trainers. When you sign up to their website they assign you a trainer and then all the people they had were also in that group. They were posting discussions and stuff. So, I did that for a while, but then I quit it because my trainer lacked sense of humor, and then I changed my trainer. Aside from that, I’m very satisfied with the videos. Body Beast is the one I prefer because it’s plain weight training which is what I want to do. The other two, P90X and P90X3, they use weights, too. But it’s more like cardio and weight training combined. In terms of P90X, the name of the guy is Tony and I’m not a fan because he talks too much. He tries to make jokes constantly which get old. The other guy tells you what to do right away.
Currently, the program I’m following is called A Week of Hard Labor. It’s like a continuation of Body Beast, but it’s a bit different because all the other programs are designed to be 90-day programs. You do it 90 days and then you can start over. This last one, A Week of Hard Labor, it’s just one week. So, there are five work-outs for different body parts. And then, you just keep doing it for as long as you want. I like it, too, although it’s tough. They’re all hard and I’m having trouble. I don’t like that they are moving to On Demand service completely. Why do I have to constantly stream the same stuff and do the same program over and over again? But right now, because of the subscription model, I have to pay for it constantly. With the other three programs, I bought the DVDs and that’s what I want. I don’t think they are going to release DVDs anymore, which I think they should.
Hi Murat!
Thank you so much for providing your story and experience with Beachbody.
It’s great to hear you have enjoyed multiple amazing programs like Body Beast and the P90 series! Any of those programs are definitely some of the most challenging programs Beachbody has created.
We are happy to share with you that Beachbody does not intend to stop the sales of physical DVD programs. Beachbody on Demand was created with the intention of providing a gym right in your home with a vast selection in workouts. Although some older programs are not available for physical DVD package anymore, there are many newer and recent programs which are still available for sale in physical form.
We hope you continue to use Beachbody on Demand to success in your health and fitness goals!
Sincerely,
Beachbody Corporate
Reviewed Nov. 20, 2017
I have had nothing but bad experiences with Beachbody. I signed on as a coach almost two years ago for the discount on Shakeology and after completing a program and not seeing any results, I decided to not reorder. Unbeknownst to me, a credit card I don’t use often has been charged monthly for a business service fee! What!? When I asked the customer service woman about it she said it was well known. I beg to differ. When I signed up two years ago, there was definitely not a fee. How is it legal to start charging someone without notifying them? And to top it all off, I have a bag of Shakeology in my cupboard that I can’t drink because it has a very distinct metallic taste. Horrible experience. Will not recommend to anyone.
Hi Elizabeth,
We have attempted to reach out to you to resolve all of your concerns, but it seems like we’ve missed you.
Your Coach account and monthly Business Service Fee have been canceled as of 11/21/2017. As a courtesy, we have also refunded the last six (6) months of Business Service Fee’s back onto the credit card on file.
Please be advised when a person signs up with Beachbody as an Independent Beachbody distributor (we refer to our independent distributors as "Coaches"), they are subject to a monthly Coach Business Service Fee of $15.95 plus tax, until or unless the person cancels their Coach Business Account (at any time) in accordance with our Coach Policy and Procedures, which are accessible by all Coaches through our Coach Online Office, an online self-service portal. A Coach Business Account cancellation request must include a Cancellation Form (with corresponding account information) and a required physical or electronic signature.
There were no prior requests to cancel your Coach account causing you to continue to incur the monthly Business Service Fee.
If you have any questions regarding your inquiry, please reach out to us directly through the ConsumerAffairs.com website.
We wish you the best in your health and fitness goals!
Sincerely,
Beachbody Corporate
Reviewed Nov. 14, 2017
I ordered TurboFire, one of Beachbody's DVDs, online. But I can only do the same workout for so long and got bored with it. I wanted something new and switched to other programs since then. But Beachbody has been a great experience, especially if you can get a good coach who does challenge groups. It helps keep me motivated and have some accountability. The shakeology is a great meal replacement and snacks. It’s easy and healthy and I don’t grab for something that’s bad for me like Halloween candy.
I love the way they have grown the company and gave me a chance to get a t-shirt when I finished a program. I also love the coaching programs and challenge packs. I like that they’ve added the Beachbody On Demand right now and that’s way better than having a thousand DVDs sitting around. They’re supportive of trying to help me reach my goals. Whether or not I have a coach, they have the online community and I can find people on Twitter and Instagram. There’re a lot of ways to find people who support me in my journey of health. I’d definitely recommend them.
Hello, Kathy!
It’s so great to hear you have found Beachbody helpful with your fitness goals and as a supportive community!
Our goal is to help people achieve healthy and fulfilling lives by providing the access to workouts, nutrition, and online support. Beachbody on Demand allows any customer to have an in-home gym with a wide variety of selection for workouts.
We are very happy to hear of your success with Beachbody and hope you continue to pursue your goals!
Sincerely,
Beachbody Corporate
Reviewed Oct. 23, 2017
I’ve been Instagram friends with my coach, Maegan **, for a while now and I would follow her. When she started giving us little surprises with Shift Shop, it piqued my interest and I ordered Shakeology from Beachbody. The shake tasted good but I didn’t finish it and I have a couple of little packets left. I tried the Vegan in hopes that it wouldn’t bother my stomach because most protein shakes do, but it still had the tendency to do so. Beachbody was convenient. I can download workouts if I needed to and I could take them with me when traveling. My experience with them has been fun.
Hi Lynsie!
We are so happy to hear you’ve found a good online support system with the help of one of our Team Beachbody Coaches! They are definitely a contributor to the success many of our customers have had with our products!
Keep up the great work and remember to submit your before and after results to win your free prize!
Sincerely,
Beachbody Corporate
Reviewed Oct. 21, 2017
I was getting out of shape and I was going to be having my first kid. A friend told me about Beachbody, and so I started doing Insanity back in the day. I’ve also ordered several other products. Right now, I just use On Demand. I’ve had great results and I'm definitely down to my lowest weight that I’ve been at. Right now I’m just trying to get to a peak that I want to. That’s basically more nutrition than anything, which is something I’m also working on. I was thinking about becoming a coach, so I’m trying to figure out if that’s what I really want to do or not. I love to purchase some more of the product. But for me, it’s just a matter of price. I’m working on my college degree right now, so I really need tons of money to buy all the products that I want to get. Beachbody is a great product and I hope they keep coming out with more great products, I’m sure they will, because I love using them.
Hi, Sam
Thank you for expressing your interest in the Coach network. Of course we encourage people to become Coaches if you feel you are ready to help yourself and others lead healthy and fulfilling lives!
You can get more information on the Coach network via the following link: https://faq.beachbody.com/app/answers/detail/a_id/2000/~/team-beachbody-coach%3a-summary/kw/coaching/related/1/lob/coach
We are glad you are enjoying Beachbody on Demand and we hope you continue to reach all of your health and fitness goals!
Sincerely,
Beachbody Corporate
Reviewed Oct. 20, 2017
One of my friends had a lot of success with Beachbody. I chose them over different fitness providers because I have twins and being able to do it at home is nice. Plus they were also having a special. I got a year of Beachbody On Demand and had signed for the auto-ship of Shakeology. I had to click multiple times to get to what I wanted on their site. Good thing I'm internet savvy so my friend would just send me links and then I could find what I needed. But overall they have great customer relations and I'm satisfied.
Hi Samantha,
It’s great to hear Beachbody on Demand has been a suitable fit for your lifestyle! We understand how difficult it can be sometimes to take some time out of our busy days to workout. Keep up the great work and remember to submit your results for a chance to win a prize!
Sincerely,
Beachbody Corporate
Reviewed Oct. 19, 2017
I have the Beachbody year membership and I have tried some of the Shakeology. I've bought whole bundles that had the 21-day fix, the portion containers, and the shake cup. Their ordering system is so confusing. There are four different websites and you had to go to one. They didn't have a really professional looking layout. I got really confused on where I should click. There was a whole lot of words and it's hard to tell the difference between this and that.
It has always been said that the trick to losing weight is a balanced diet and exercise. Exercise is going to help me lose weight and Beachbody got me off my butt. I like how easy it was to operate on the Fire Stick. It was incredibly easy to maneuver and figure out. It was awesome. But I had a situation where I had placed my order and when the order showed up it had a dirty top. My issue was handled but not quickly. But overall I had a very good experience. I'll renew for the year and get the exact same thing that I had before where it's a month's worth of shake and a year's worth of workout.
Hello Emily,
We truly appreciate your feedback regarding our websites.
We will be unveiling a new and improved website, which will be easier to maneuver and more user-friendly.
Congratulations on receiving multiple Success Story t-shirts for the workouts you have completed!
We are also happy to know that you are enjoying our Beachbody On Demand streaming service.
We wish you the best of luck on your fitness journey.
Sincerely,
Beachbody Corporate
Reviewed Oct. 17, 2017
I have been buying DVDs from Beachbody and doing their videos at home for a long time. I did the TurboFire, and then recently, the PiYo. I've already lost about 30 pounds or a couple of dress sizes with PiYo. So far, while my app is doing fine, their Beachbody On Demand desktop website is not exactly user-friendly. It's jumbled and difficult to navigate. And then, once you get into it, it's okay. But during my first experience, I'm not sure what I'm supposed to do with it. Despite this, my overall experience is great and I would still do it again.
Hi Tiffany,
Congratulations on losing 30 lbs! We understand the dedication and determination it takes to lead a healthy and fulfilling life.
Keep up the great work!
Thank you for providing us the feedback on the Beachbody on Demand website. Our technology department is working every day to make the website, even more, user friendly.
Sincerely,
Beachbody Corporate
Reviewed Oct. 16, 2017
I really like Beachbody. They have a marvelous program and I like the support I get from the site. My coach is awesome too. His name is Antonio and I got him on Facebook. Aside from still doing Core De Force every day, I also have Insanity that I'm going to do after another round of Core De Force. Overall, it's easy to go to Beachbody.com and get into my profile. And if I needed to contact my coach about anything, I just send him a message on Facebook. It’s super simple.
Hi Stanley!
It’s awesome to know we have amazing people like our Coaches behind our fitness journeys. Having a great support system and resources like our fitness programs makes a great recipe for success in your health and fitness goals.
We wish you the best of luck in your second round of Core De Force!
Sincerely,
Beachbody Corporate
Reviewed Oct. 15, 2017
My wife and I did the P90X deal five years ago. After that, we went on a break and then it was a year ago that my boss and his wife, who were Beachbody coaches, got me hooked back into it again. We also have the 10-Minute Trainer series and the DVD copies of the 21 Day Fix. My wife took care of all the ordering and it was fine. I've been hooked on the Hammer and Chisel, Sagi and Autumn and I love them as coaches. They're entertaining to watch and it's a really fun program. Beachbody put together a good product there.
The result was phenomenal. The first 20 pounds, I lost by doing P90X a few years ago and then I stayed at that weight for a while. The next 70 pounds came in the last year when we did the 21 Day Fix and switched over to Hammer and Chisel. My total weight loss was 90 pounds using Beachbody products and I'm at my healthiest I've ever been in my life. I struggled over the years with knowing what kind of food to eat and how to be healthy. We stayed on the 21 Day Fix meal plan this whole time even though we switched to some different workouts. My experience with Beachbody was totally life-changing with the way I view food, being physical, being active and it has been awesome. I have recommended Beachbody to a number of friends.
Hi, Taylor!
It’s so great to hear of all your accomplishments with Beachbody!
We love hearing of life changing stories such as yours because we feel your experience is motivating to others who may be just starting out their journey. Congratulations on losing those 90lbs we know it wasn’t easy but it was totally worth it!
Keep up the great work with your health goals and if you haven’t already, remember to submit your before and after results for a chance to win some prizes!
Sincerely,
Beachbody Corporate
Reviewed Oct. 14, 2017
I had used Beachbody programs in the past. When I saw the free trial, I thought that sounded pretty exciting. It’s been pretty easy to buy from them online. Also, the On Demand platform is great. I like the ability to use the different workouts and experience the different trainers. It’s fun, easy and it works. I’m satisfied with Beachbody.
Hello Michelle,
As you mentioned, Beachbody on Demand is fun and easy! We wanted to provide customers and Coaches the same opportunity to take charge of their health and with Beachbody on Demand, you have the diversity to select any workout that is suitable for you.
It’s great to hear our customers believe in the success of Beachbody on Demand as much as we do!
We wish you the best in your health and fitness goals!
Sincerely,
Beachbody Corporate
Reviewed Oct. 13, 2017
I’ve tried the Atkin’s and different workout DVDs and it didn’t make me thin. I tried every other diet and Beachbody was my last hope. I started with the 21-Day Fix and I feel fantastic. I finally found the answer, I can do this and it motivated me to continue going. I was looking for something that could help me more on the eating side. Most plans come with huge, expensive meal plans that are hard to follow. With Beachbody, I could eat whatever food that I could afford as long as it could fit within the containers. It’s all about portion control and financially, trying to find cheaper options. But it was mainly reteaching myself how to eat properly.
I’ve been doing this for two years now and it’s the first one I started. It opened me into the Beachbody world and all their workouts. But with this 21 Day Fix alone, I lost about 35 pounds before I needed to move on to the next workout because I got bored. And then from there, I did more weightlifting ones because I wanted to try to start sculpting my body. And two years later, I’m down to almost 75 pounds.
I used to do athletics in school. Everybody did. I had my first child at 19 and that’s where all the pounds came on. I spent seven years trying to get these flipping things off and couldn’t figure it out. I was 200 pounds and miserable. It’s a long time to find that. With the 21 Day Fix, even if I get bored with doing the workouts since it’s three months straight of doing those and you’re going to want to move on, you can take the containers to any other workout program that’s from Beachbody as well, and integrate it. That was a huge deal for me. I needed variety, and they have more than one DVD. So, it’s not the same thing every day. It has great results.
With the package, you the container, the DVD and a small meal plan. And then, there’s a meal plan that they suggest for three days to get you started and ready to go, cleanse everything out before you get into it. The Shakeology is very expensive and I live in Canada which makes it even more so expensive. I was allergic to it and I had some huge stomach issues with it. I tried it for a couple months and then after that, I had to stop taking it. But there are other products that they have like the Energize. I’ve heard so many times that it’s a scam and I can’t believe that some people think it is because of the Shakeology aspect. But I did it without the Shakeology. And I’m standing right here from the containers and the workout so, you can’t deny that.
Hi Tiffany,
Congratulation on losing 75 pounds using our workouts! It’s always good to hear how our programs are changing lives.
Have you ever considered becoming a Coach? Your testimony will be very motivational to others.
Keep up the good work!
Sincerely,
Beachbody Corporate
Reviewed Oct. 12, 2017
Doing Beachbody’s Body Beast program made me feel renewed, ripped and shredded. I wanted a weightlifting program and the Body Beast was exactly what I was looking for, so I purchased it. I went online and got right through it. My wife also likes the program a lot. I convinced her before that she wasn’t going to get huge lifting weights and she would just get toned up, so she’s into it. The Body Beast had two programs—the Lean Beast and the Huge Beast. We followed the Lean one to get cut and muscled up without putting on a lot of weight.
My wife and I just graduated from the Body Beast DVDs to Beachbody On Demand, so we’re doing that now and we’re expanding our workout routines online. I’m 100% satisfied with the results that I got after doing the program. I sent in the before and after photos to get my t-shirt and Beachbody had contacted me. They said, “Hey, give us some more pictures. Give us some more of your story.” I’ll definitely recommend Beachbody.
Hi Robert,
We’re so glad to hear about your success with Body Beast. It is definitely one of our most challenging programs and we’re proud of your wife and yourself for completing it.
We love getting such positive feedback on the results our programs provide. We hope you continue to enjoy the other programs on Beachbody On Demand and don’t forget to also submit your results for any other programs you complete.
Keep up the great work!
Sincerely,
Beachbody Corporate
Reviewed Oct. 11, 2017
I heard about the P90X programs a long time ago. I did the program when I lived in Orlando. I met a different coach when I moved to Sarasota and she's been really helping me to find programs that will be helpful. I like Beachbody's different programs and there are different opportunities to try out new things. I got The Shift Shop and I really liked it. I lost seven or eight pounds and bunch of inches. I was really happy with the diet plan and the actual program itself. It was a great experience.
Hello Patricia,
Congratulations on seeing results with our Shift Shop program!
Keep up the good work.
Sincerely,
Beachbody Corproate
Reviewed Oct. 10, 2017
Because of a Facebook post I saw and their coach, I ordered the Challenge pack, the 21 Day Fix and Shakeology from Beachbody. It was a great experience and I'm very happy with the results.
Hi Jeannette,
Thank you for trying our 21 Day Fix Challenge Pack!
We are happy to know you had a great experience using our products.
We wish you the best on your fitness journey.
Sincerely,
Beachbody Corporate
Reviewed Oct. 9, 2017
I am a middle-aged woman hitting my 50's and I've always been active. I went through a divorce and a couple of other things and I just gave it all up. I'm a chronic insomniac, and so I was up all night watching TV, and there was a PiYo infomercial that came on. They talked about how it's good for women, low impact, no equipment necessary, will take the pounds off, will get you back in shape, and its good price point. So, I said to myself that I had to do it. Two days later, I saw my not-very-attractive and really out-of-shape self in the mirror. I said to myself, “My pants don't look like that on me. Do they?” I hit that age and I have really doubled myself. I was thinking that I can’t do it and that I won’t lose the 420 lbs. that I put on. So I just learned to love myself, but I saw myself in the mirror I said, “I don't love that." So, I ordered the basic PiYo. And the videos from Beachbody came in the mail after a couple of days.
I knew it's going to be hard for me to jump back in but I had to do it. I got my stuff and I got my perfect coach, Addie, who got me motivated. She’s phenomenal and I love her. I also got into some online groups that keep me going. I'm a single mom with two kids, so I don’t have to go to the gym and take the hours in my life for travel time alone. And so, I just moved my furniture in my bedroom around and have my own little space. I'm putting things in order and I'm really committed. I find that there needed to be a Beachbody coach. But I don't have the time to even begin to do that this month. So, I'm hoping later this fall. Right now, I'm on the full 30 diet.
I've done PiYo, her next PiYo after that, her prep for day-to-day obsessions, the shanty, and shift shop. The one thing that they always talk about is when you should be breathing. Sometimes I don't know when I should be going in or out, and I just always try to guess it. I just wish they'd do a little bit more of the breathing technique at the beginning of each new video. It could be just a 10-second blur and that would help me. Sometimes they exercise it more than others but it might be in the middle of the routine and I’ve been doing it wrong. Anyway, I love my experience and I'm going to keep on going.
Hi Amanda!
It’s so great to hear you have decided to take charge of your health with the help of Beachbody! We believe in you and are so proud to hear of your success so far with Piyo!
Keep up the great work. We wish you the best in your health and fitness goals.
Sincerely,
Beachbody Corporate
Reviewed Oct. 8, 2017
I saw a friend use Beachbody and it was working for him so I thought I’d give it a try since I was needing to do something for myself. I enjoyed the product and I’ve had a very positive outcome with it. I have lost 20 lbs with the first program we did. I'm very happy and satisfied with it. We’ve gone through all the Chocolate Shakeology and we’re getting the monthly service. I’m still using the Beachbody On Demand. I haven’t used it last month but hoping to get back on it soon since our house was damaged from the hurricane area in Texas Gulf Coast where I live so we’ve had to re-prioritize stuff right now for the last couple of months.
Hello, Phillip!
Congratulations on losing 20 lbs! That is an amazing accomplishment – we’re so glad to hear Beachbody has helped you achieve some of your fitness goals!
Despite having to deal with the aftermaths of the hurricane, we are also happy to know we have customers like yourself who are still trying to incorporate their health and fitness goals in their daily regime.
We wish you the best not only with your fitness but with the recovery of the hurricane.
Sincerely,
Beachbody Corporate
Reviewed Oct. 7, 2017
My brother told me about Beachbody when he was doing P90X. I told him that I got really bad shin splints from running, and he told me to try out P90X. The first one I did was P90X and then P90X3. I’ve done P90X2 and Body Beast as well. I purchased them online and used the entire workout. I like the results I got with P90X recently since I cut my diet down and also ended up having the best results with it. I started tracking what I was eating, but I lost the most weight with the P90X3. I wanted to lose weight and pack on some muscle so I did the lean version of Body Beast. It was a great experience with Beachbody and it definitely works. Some people don’t believe that it works, but I can tell by all the results that people are having that it definitely did.
Hi Ethan,
Congratulations on your accomplishments with Tony Horton’s P90 series and Body Beast! Those are definitely some of our more challenging programs. Keep in mind we offer Beachbody on Demand for a larger variety of workouts!
Keep up the good work!
Sincerely,
Beachbody Corporate
Reviewed Oct. 5, 2017
I did the original Beachbody INSANITY workout a few years back and liked it, so I decided to get their MAX:30 workout this time. The purchasing process was simple, I used it a couple of times and I’m extremely satisfied with the results. It has been a positive experience and I’d definitely recommend it to other people.
Hi Ron,
The Insanity series is definitely challenging! Keep it up and remember to submit your results to win your free shirt after you’ve completed the program!
We wish you the best of lunch with your health and fitness goals.
Sincerely,
Beachbody Corporate
Reviewed Sept. 30, 2017
I wanted a regimen to follow like most people. It's one thing to go to the gym and workout but it's a whole other thing if one doesn't know what to use, when and how to use it. Also, not everybody can afford a personal trainer. Beachbody looked like a complete work out and an in-home trainer so it appealed to me. I got the P90x when it first came out and also the pull up bars that they recommended to get with it. Then it sat on the shelf for a few years and when I picked it back up and I started working out with it, I started getting the Shakeology with it.
Purchasing their products was very easy and they come fast. Customer service was also great and it’s a very painless. Their system is great especially the P90x Beachbody coaches who are quick to respond to questions. The nutrition is half the battle and if one gets that part down, then everything else is easy. Following the guidelines, I’m 100% satisfied with the amazing results. I tell everybody about the product, the videos, and the nutrition plans. P90x worked for me and the experience is life changing. I couldn't be happier.
Hello Keith,
Great job achieving your health goals using our P90X program!
Have you considered becoming a Beachbody Coach? Your success would be great motivation for others on their fitness journey.
Keep up the good work!
Sincerely,
Beachbody Corporate
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