BODi Reviews

I've had online access for almost ten years, and when I tried to cancel it's basically impossible. Just like the stereotypical gym memberships, Beach Body uses deceptive business practices to make it impossible to cancel. Remove your credit card information, choose cancel and you'll still be billed. It's totally deceptive. Customer Service is unreachable except via Text. Ridiculous. Corporate office phone numbers lead to a fast busy signal or an option to leave a message.

I had the yearly subscription for BODi. I have not been able to do the workouts in months due to an injury. After I saw it renewed again for another year at $179 I reached out to the company requesting a refund. I explained my circumstances and they denied it! I can’t use the program. Waste of $. I would not definitely NOT recommend this company to anyone!

Beachbody customer service is the absolute worst. This company claims to care about people when in fact they don’t. I was billed for another year while sick in the hospital and didn’t get to cancel in time and they refused to refund my money one day later. Shame on this company. If you look on Reddit so many other people have similar stories. Buyer beware!

I haven't used this website in over a year, because I used it for about two years and did not find the workouts to be effective. However, when I signed up years ago the price was $79. I could swear that I cancelled my membership last year, but I just got charged nearly $200 for a yearly membership. When I tried to get a refund, they just refused.

This company is so frustrating. I cancelled my membership 2 years ago, and they have still been taking money out of my account because "they can't find record of my request." I have NOT signed into my account or had an active subscription for years. I saw a pending charge and cordially asked them to stop the charge and "re-cancel" my account. They were "unable to" really shitty customer service, and not worth it. Someone should research how many of these "active" accounts they are collecting on. Just insane.

You need to be rich to afford it. Yes, the programs are great but they don't offer a monthly subscription, you are forced to buy 3 months which most people cannot afford. This is the least expensive $89 billed today for the first 3 months. I used to love their website guess Les Mills is a new option.

I re-upped my subscription during a sale (long before the subscription would renew) but when I got injured and wasn't going to continue using it once the new subscription started in a month and a half, they refused to refund my money for services not yet rendered. I liked some of their programs okay but ultimately I think they were part of the reason for my injury.

Don't ever use this company. I am warning you. They will automatically take funds for a renewal you never consented to or were notified about. This is a scam artist company and their day is coming. They don't have a number you can call and won't issue refunds.

Wow BeachBody, about 300 five star reviews compared to 180 one star and most of the one star are about your subscription policies, maybe it's time to admit that the contract your lawyers drew up doesn't serve anyone but you. Add me to the pile of people who heaven forbid were a few days late cancelling and now they refuse to process a refund. Also don't bother posting your usual rebuttal to my comment, it just drives home how uninterested in customer service and satisfaction you are. By the way the website and app are glitchy and the service freezes but you likely have some stupid policy to blame the customer for that too.

WARNING! I used to have a subscription with Les Mills for years but decided to switch to Beachbody. I purchased two programs from Beachbody, and they automatically added a 30-day free trial for full access to their website to my basket. Unfortunately, I forgot to cancel the free trial since I was never interested in it until I received a bill from them. I find this very unfair, as the free trial was automatically added to my basket without my consent.

Beachbody has become a scam company. Once the most respected company when it came to providing fitness programs for people to work from home. Now, they have this terrible business model where if you are late by even minutes in cancelling an auto-renewed subscription, they refuse to refund you. They will state they sent out a notice of auto-renewal, but of course that doesn't mean anything. Emails can get missed or access can be lost, etc. etc. etc. A servicemember goes out onto a training exercise where they have no access to their personal email and go without that access for weeks, in turn missing this so-called "notification" email because of it? Too bad. "Not our problem", they will say.

Customer service is horrible, poor fitness program and expensive. Do not waste your money, you can get better program free on Youtube. Also they renew your membership without inform you, so whenever you have the charge is impossible to cancel or get a refund.

While their training videos were helpful at first it has been very hard to cancel the membership. I cancelled my membership over 3 years ago and I just got charged again for annual fee without asking for it. So 3 years and they keep trying to renew my membership that I don't want. They said they emailed me saying they'd renew my membership unless I cancelled again. That is stupid and dishonest. So don't join unless you want hassles and want to lose money long term!

I was under the impression I had purchased access to Beach Body for a six month promotional. I did the workouts for six months, and then was done. Three years later, I realized they were sneakily still charging me $200 a year. They have NO customer service number. I found a text message support line, and as soon as they found out I was trying to get a refund from them, they unilateral ended the conversation. I found this to be exceptionally dishonest. Even though the most recent charge was days old, they wouldn't even have a conversation about a refund. I have never received emails warning about impending charges. I understand that companies need to make a profit, but Beach Body seems to have really focused in on profit at the expense of their customers.

Very poor customer service. I tried canceling a charge to my account and they keep giving me the same reply and transferring me to other agents and still haven't got anywhere. I had to call my bank to dispute the charges, in which I haven't had this app for 2 years...

Beachbody renews your subscription automatically annually and will claim to have sent you a reminder email along with claiming you read the email but in reality they do not send this reminder, and refuse to send proof of the notification and read receipt. If you try to cancel as a result of this surprise renewal, they refuse to refund your money and will use their auto renewal policy as their defense, even if it's the same day of the renewal. The only way of knowing of the renewal will be your credit card statement. NYS Law Chapter 20 Article 29-BB states a business shall notify a consumer of auto annual renewals 15-45 days of the renewal date and Beachbody does not do this. Look up this law in your state and be sure you don't leave your credit card with this company. There are hundreds of this complaint on this site and the Better Business Bureau website. Hopefully this will catch up with them one day.

Stay far far away. These people will overcharge you and refuse refund even after cancellation. Their products are terrible and all you are paying for is someone to tell you to do the same exercises you can look up and do on your own. Don’t waste your money!!

I had the same problem with the auto-renew. I could swear I canceled my BODi subscription but they say I didn't. Tried to get money back less than 10 days into it. They refuse. Beachbody: instead of your lame canned response to everyone on here, how about reviewing and changing your unethical, poor business policy? Actually show you care about your customers, who are not robots and keep track of every "box checked" in every online payment. You lost another lifelong customer.

My account was set to auto renew on September 16, 2024. On September 16, the very day it was set to auto renew. I went on the website and also called to cancel the auto renew. They would not allow me to cancel and insisted on charging me $178 because I was three hours late from the cut off. I’m unemployed and have no money. These people are crooks.

I went online to manage my BODi-On-Demand and cancel services. For some reason it did not get cancelled. When I got my bank statement and noticed it had been renewed automatically I called them. They said it has a 30 day refund policy. It was 2 days past. Only because I didn’t know it was renewed till I received my statement. I appealed the decision. After the appeal they still refused to give me a refund. I cannot and will not support this company anymore and if you have your cc on file with them I would remove it immediately.

Terrible customer service and overall should not be renewing people's membership the way they are. It’s a clear problem, hints the over rating of 1 star for this company, I am surprised there isn’t a lawsuit against these people. I thought about renewing but not after their terrible customer service and unethical renewal policy.

I had a subscription to BODi for a couple of years, bought Shakeology, and several other products. I recently canceled my subscription way before my yearly renewal. They renewed my subscription anyways. I contacted customer service who told me I had to fill out a request for my money to be refunded. I did that and the results came in. Support reminded me of the boxes I checked, refused to refund me, and then said not to contact customer service because they couldn’t help me. They deducted $195 from my account and was very rude about it. Very poor customer service. They advertise that you can cancel anytime but that cancellation is not always full proof.

I should have read these reviews. I would never had signed up for this product. Today 8.15. I noticed my debit card was charged $179. My membership would have expired today 8.15 I haven't used my membership for over 1 year. Between my bad knee and my Mom's death I was not in the mental frame of mind to use the product.

I have been a Beachbody (BODI) member for several years. In November of 2023, I cancelled my subscription. The agent that I spoke to at the time said that my access would be deleted immediately, but there would be no refund and I would have to pay for the remainder of my subscription, which didn't end until August 2024. He then said he could re-instate my account, but would remove me from auto-renewal. It's now August of 2024, and surprise, surprise, BODI auto-renewed my account. I never received an email stating that this would happen.

I signed up for Beachbody in 2019 during pandemic. I canceled my subscription or so I thought on November 2020 and received confirmation of my cancellation but yet still get charged yearly the 200 dollars to use the videos which I have not used since 2020. To get a refund, you have to petition for it. The shakes are good, but not worth the high price.

It's like another course-selling company; they get your money, and that's it, no cancellation, no refund, and no update. Sadly, my card was on auto pay and somehow I noticed it one day later, and I am done for for the entire year.

I feel duped by the auto renewal practices of this company. I ALWAYS turn off auto-renew so was shocked to see a charge to my credit card. I'm not saying that I did turn it off, all I'm saying is that I typically make it a practice to turn them off, so not sure what happened there. Anyway, I cancelled immediately and searched for an email that would have alerted me to the upcoming payment. The email I found was super sneaky and not oblivious at all! Unless you read the whole email - which is unlikely because they send so many emails, you wouldn't know it's an alert.

I have used the BODi platform for about 2 years, on and off. I was not planning to renew my subscription for another year as I found a fitness platform that I prefer over this one. However, I just noticed my credit card was charged for another year for $179. I missed the auto-subscription by two days. When I called customer service, they told me that they could not do anything. So, I filled out a complaint. That, too, resulted in a “no refund” response. They did send an email reminder in June, but it looked just like all of the other emails they send (so many per week) that I didn’t pay attention to it. If they really wanted their customers to make a choice in choosing a program that they are “100% satisfied with” they would send out a clear reminder, not one that purposefully gets hidden by the rest of the spam they send.

This company will automatically renew your subscription with no warning. I tried to cancel and they cancelled but refused to refund the $179 fee. I had been a member since 2019, had not used since Feb 2023 and they can clearly see this. The auto renew is in the fine print of the contract. Convenient. No repeat emails about renewals. AVOID THIS COMPANY. Horrible customer service.

I have had the same experience with the autorenewal. I am curious how much of their income is from subscribers that were unaware of the increase in price and the autorenewal. They believe that sending an email justifies them taking your money for a product you do not wish to use. The company does not care about you. They care about their bottom line. I will never work with this company again.

If I could I would rate this company a zero but this was not an option. Beachbody has a very unethical business practice. They automatically sign you up for auto renewal. After being a paying customer for 2 years. I saw that my credit card was charged for a 3rd year of service and I immediately cancelled. They did not refund my money and they canceled my service from the program, so Beachbody stole $188.85 from me. As far as the program is concerned. After 2 years of use. I did not see results. I started a free program from YouTube and lost 45lbs in 4 months. Please save your money and don’t not do business with these thieves.

Automatic Renewal. They automatically renew you and WILL NOT cancel this renewal. They send out an email that doesn't even represent that it is a renewal notice and spam additional emails. Initial yearly plan was 99.00 and this year they auto renewed for 242.00 and refuse to reimburse because DIGITAL payment does not allow for 30 days money back. This is their reponse "We didn't receive any requests to cancel the BODi Annual Membership until 06/28/2024 via phone support or self-service. Hence, you had been charged $215.00 + tax on 06/21/2024.."

Terrible cancelation policy. You won’t get a refund even if you cancel on the day it’s set to renew. They automatically sign you up for auto renewal and don’t send any email reminders when your plan is set to renew. If you do purchase. Change this setting so you don’t get charged. They will not refund you.

This company is very hard to contact. They proceed with automatic renewal and every year they increase the price. I signed up for 120$ a year and now it's 247$. What a difference and without being notified. On website its says you can cancel within 30 days but when I tried they told me only on first time you sign up. Now they took the money from my card but my subscription is canceled on top of that. I contacted my coach assigned to me and she never answered me. Very disappointed with this company.

Beachbody will be a recurring charge and they are nearly impossible to cancel. DO NOT go with this company. When I tried to cancel they wouldn't cancel for ONE YEAR. They will increase their fees on that reoccurring charge and your credit card will not let you dispute it.

Be extremely cautious when joining this company, cancelation is next to impossible without having to pay extra. Cancelation is not transparent and although you go through the whole process they continue to apply a fee to your credit card. I canceled my membership in April and was deducted a May payment of 20.38. When I called customer service they said, "You forgot to also cancel a coaching fee," I said, "Well all services were canceled and I unsubscribed?" I spoke with a rep and they concur so why wasn’t I advised of this coaching fee upon cancellation? They said, "Ma'am just pay the fee and I’ll help you reactive your account so you can cancel it again."

Do not subscribe to Beachbody or any of their services/products. This company is a scam. A subscription renewal was charged for $179 to my spouse’s card for an account that hasn’t been used in 4 years, tried to cancel the same day it charged (within hours of the charge hitting my account) was told no, it’s not possible to do so. The representative then canceled the account removing access to something I paid for. I made a complaint and was told a refund is not possible but they will “reinstate” access to the account for the year just paid for. This is not what was wanted as I have not used the crappy service in years. The products aren’t anything special and the customer service is horrendous.

You cancel and they still charge you stating that they don't offer refunds. The worst customer service, no one to call. I cancelled the monthly shakes but you still have to cancel the yearly membership, they make it very difficult to get out and depend on you not noticing the last charge of $179. Despicable customer service and products don't work.

I have loved this company for 20 years. I have loved this company for 20 years. I was a coach, I drank the Shakeology koolaid, I signed other people up, I did all the things. But this year has been rough and I have suffered with medical issues and my mother had a stroke so financially I could not see keeping this membership. I canceled it but Beachbody refuses to give me my $179 back. I’m so upset and I need that money right now but Beachbody doesn’t care. I applied to dispute this and they said I should receive a response in five days. I received an email saying my dispute was declined just a few hours later. They don’t care about you as a person in the slightest.

Beachbody is no longer a customer friendly business; maybe they never were. Any reputable company would ALWAYS have a money back guarantee within a reasonable time period. No matter your circumstances, they will not give you a refund so there really is no reason to fill out their dispute form. I have been with Beachbody for twenty years but obviously that was twenty years too long. I had always received emails from them letting me know of my upcoming renewal but now they obviously have a way to send emails that do not reach their customers; there is too many reviews here to prove that is the case. And yes I check my spam folder every day. I know that Beachbody will respond to this review and say I have access to their site until April 2025 but I will NEVER get on their site again and I hope and pray that I can influence many people to not even try them. I recommend Studio Sweat instead.

I have not used this program in a long time. I turned off auto-renew last year. They renewed my account anyway and charged my account over $190. I am very disappointed. I have spent hours trying to get my money back and they do not care about their website charging customers that have unenrolled from auto renew. I also filed a BBB complaint and again they don't care. I will never use this company again and I will be also filing a report with my bank. This has got to stop and is ridiculous at this point.

How is possible that this company has not been sued for their shady busy practice. Clearly, over 500 1 star reviews demonstrates that they are not transparent in their policies. Explain how the 30 day money back guarantee does not apply to a free trial membership? Does that make sense? If someone cancelled within 30 days of initiating a free trial at minimum they should receive a prorated refund. They know exactly what they are doing and it’s evident by the rude way they reply to reviews. Their app is garbage and works intermittently, and does not support my tv that is 3 yrs old. I know that there is a lawyer somewhere in these 1 stars that should initiate a class action suit for their deceptive practices.

I signed up for a free trial. The payment information wasn’t going through, so I decided not to anymore. A month later a $200 charge hits my account from Beachbody. I’ve called multiple customer service representatives and no one will help me. I reported Beachbody to BBB. I’ve found similar stories to mine about this company.

I am extremely disappointed in Beach Body On Demand. I had been a member for several years and in 2022 I wanted to cancel. I had told my beachbody coach that I was not renewing. They then automatically charged my account so I kept it going. I have not used it in since and I just got auto charged again. I immediately contacted them to cancel and they are refusing to refund the charges even though you pay for the year ahead. This is unacceptable!!!!

When you cancel your membership, they retain your payment for the entire year, and you lose access to editing your account. They informed the bank that upon cancellation, you can still utilize your membership for the year, even though you didn't opt for that. Once canceled, editing is prohibited as the account status shows "membership canceled". Despite it being a year away and no intention to use it during this time, they persist in asserting that digital subscription policies prevent refunds. The charge was made on a replaced card, but the bank approved it regardless. Beachbody seems solely interested in your money!

I want the buyer to be aware of their digital agreement. You cannot cancel a renewal or get a refund. I saw on my credit card that I had a charge from Beachbody for $192 and I had no idea that it was on auto subscribe, I literally cancelled it a day after it renewed. And I noticed I did not get a refund, so I contacted them and they told me that according to the digital agreement that I signed 2 years ago they could not give me a refund. The representative sent me a policy dispute form so that I could try to get my money back and they said no.

I've been a Beachbody/bodi customer for years. I was injured last year and have been unable to work out. In 2024 I've used Bodi 5xs at the request of an orthopedic surgeon as he worked to diagnose my condition. I learned I would need a hip replacement. Two days ago I was charged 179.00 renewal and called today in an attempt to cancel and get a refund....48 hrs. after being charged. Included is the nastiest email responses I've ever seen. I hoped to be a return customer and have always recommended Bodi. That changed TODAY.

I had requested a cancellation online in 2023 regarding online services. When reviewing my credit card charges they charged me $193 on March 24th, 2024 for a service from March 24th, 2024 through March 24th, 2025. This is also twice as much as it has been in the past which was around $100 and there was no noticed of price increase either. I called them 03/31/2024 instead of emailing this time and they said they now have cancelled (who knows) but I MUST keep the subscription for the March 24th, 2024 through March 24th, 2025. It has been a week since they made this charge and they want me to pay for an entire year which I won't be using these services. This is not aligned with consumer rights. I do not have a receipt because they didn't send me one. All I have is the charge on my credit card. I would be careful to make any business with this company especially if using subscriptions or recurring charges.

This coach is supposed to be a influencer, a trainer, and shouldn't be allowed to judge. I am one of few people this woman has harassed. I have got called fat, and ugly all through messages that I can screen shot. This woman should not be allowed to work for this company, while she body shames people in public.

I have had horrible experiences with Beachbody over the past 2 weeks. And they have done nothing about it. I have been a customer for 3 years but the company has gone downhill and anytime I contact someone there is no support. 2 weeks ago I received a jar of energize with no scoop, which means it was defective. They have A POLICY THAT SAYS THEY WILL NOT SEND ONE WHEN THEY MESS UP. A policy that says, "When we screw up we won't fix it." Red flag #1.

I have the strongest wifi you can get. My smart tv is working just fine, everything else on my Ipad works just fine, so I am NOT “offline" Or “not in an area with service”., I even tried it on my IPhone, I had 67 gigs of data left, certainly more than enough to watch a 10 minute exercise video. It still says I am “offline”. HELLO!! I am NOT offline,. I contacted them and they told me someone will reach out to me in three business days. I am still being charged.

I signed up for Beachbody in 2022. It was pretty good overall. I did like being able to tune in and try different workouts and certainly while working out at home I felt this was an easy option and I felt okay with the price. I figured for $10/month why not. However, when logging in recently I noticed they were running a 50% off sale and as I knew my subscription was about to renew, I thought I'd reach out to see if this could be applied to my renewal. I soon realized that not only was this false advertising (i.e. they've inflated their prices this year to offer a 50% discount to new members, which is still a nearly 65% price increase from what was offered one year ago) but additionally - FAILED to notify me that this would be happening automatically.

I'm a doctor. In 2020 I had subscribed to Beachbody. The 5 of November 2020, I phone, with difficulty of reach, the company. After trying online without success I manage by phone to ask to cancel. Never thought they would start again to bill me. Without me noticing, they charge on my VISA 247,20$ in 2021-2022 and 2023. I feel ashamed not noticing before. Again, I tried to phone. Their website does not give you easily the phone number. In fact, you have to remember your password to obtain the phone number. I realize after it the same number that is written on your visa bill. Anyway, when I finally reach them, they say that on November 2020, I only cancelled the shake when I know it’s not true because I clearly remember how mad and hard it was and clearly ask to cancel EVERYTHING.

I cancelled my subscription 2 days before renewal and 2 days later I get billed for another year!! I dispute the change and they win? AND I STILL DON'T HAVE ACCESS OR A SUBSCRIPTION! WANT MY MONEY BACK! SCAM SCAM SCAM.

I was an Openfit customer and unfortunately Openfit was purchased by Beachbody, which is subpar by far. My membership was set to renew at my original Openfit contract rate of $89. I was notified by Beachbody that my card did not go through (it was an old card) and they requested an updated card. I used the link provided to update the card as requested. A few weeks later my membership was abruptly cancelled.

We purchased in 2014 P90X3 and P90X and spent several hundred dollars. I love the product so much however I have to carry a cd player and the cd around with me that is now impossible with reduced luggage allowance and the amount I travel. When I called Beachbody and requested access to the products I had purchased they said I have to buy a membership and sent me a link to spend $143.88. I do not want nor need membership. I only want access to the DVD online to download on my computer. I love the workouts and want to use them. I asked for a temporary access that would expire just to download. Answer was No.

I had been a member of the Openfit program and loved it. When I learned that Openfit was "merging" with Beachbody, I looked into the program, but Beachbody didn't offer the same programs that I had come to love with Openfit. I decided I wanted to cancel my subscription. I thought I had taken off the nonrenew. I was quite surprised to find a charge of almost a hundred dollars for Beachbody on my credit card. I called to cancel and was told I was outside of the cancellation period. I asked for a partial refund and was told that wasn't an option. Beachbody is not easy to work with when wanting to cancel subscription. It is costly and doesn't offer the programs that I liked from Openfit. I am stuck paying for something that I will never use. If I could give zero stars, I would.

There are not many options, and any new programs require you to buy "an early VIP access", even though you're already paying for a subscription. They will not give you a general release date for the new programs you're interested in, but it looks like you have to wait at least 6 months before you can access them as a lowly "general" member. If you're paying for a subscription, why on Earth do you need to pay DOUBLE to start working out? You also see *constant* ads pop up for their products. It's getting a little irritating. I'll be cancelling my subscription.

The workouts were not great. There weren’t many options, and almost all of them were advanced or intermediate. There wasn’t any teaching or building of experiencing. You start as if you’ve already been working out for years. They weren’t sustainable. Not to mention, the goal of the workouts are for weight loss. Which is outdated and unhealthy. They mention weight loss in most of their workouts. The booklet you receive for nutrition and food is the biggest reason I disliked Beachbody. There’s a whole book of food rules- even counting your almonds, keeping track of calories, and tracking every bite you eat. Like I said, extremely outdated and unhealthy.

I canceled 8 months ago and started getting charged again. Sat texting with customer service, sent cancellation email and still they disputed. Very frustrating. I'm glad my credit card company assist in these moments. Good luck if you subscribe.

My wife and I purchased a MYX Fitness bike in January 2021. We used the bike daily for the first few months, then only a few times a month after that. This October after trying to get back into more of a routine on the bike, the tablet screen stopped turning on. I called BeachBody customer support and they tried to troubleshoot the issue, however, after nothing worked with the power cord/brick, the representative (via text message support) told me our warranty expired in January 2021 and we'd have to purchase a new tablet for $210. I informed the CSR I felt we should be entitled to a replacement tablet free of charge, due to the tablet malfunctioning due to no fault of ours (our bike/tablet is in great shape and has been maintained very well).

I used Openfit for years and LOVED it! Some truly incredible instructors and on demand workout options. Then Beachbody bought Openfit and it all went downhill. There were a handful of very vague emails explaining this merger process and how Openfit customers would "migrate" to the Beachbody platform. It seemed easy and like things should go smoothly. Very little needed to be done, my subscription should transfer and stay the same price as long as it stayed current. I completed this merge and successfully used the new platform for a couple weeks. Seemed ok. Then went to login for my lunch workout and was locked out of all the videos. I understand that there can be glitches when this kind of merger happens. I contacted customer support expecting to be guided through how to fix the hiccup. But instead I was given the runaround and told all I needed to do was sign up for a new (now more expensive) subscription.

I purchased PIYO and then changed my mind. I ordered it by Amazon 1st and only needed one disc because it was so cheap. The disc got a pin size hole in it and wouldn't play. I ordered another set, but then found it cheaper elsewhere. Please don't use them.

I have purchased a few programs digitally through Beachbody that I was told were mine to keep even if I wasn’t subscribing anymore and that they would always be accessible through my library. Apparently that was untrue and I can no longer afford the subscription so I have lost the hundreds of dollars that I spent on these programs. Had a very long chat conversation with three separate people who just kept telling me the same thing over and over. My request was that if I am not allowed to have access to the digital programs, could they not send me the dvd’s for the programs that I paid for? I didn’t think that was an unreasonable request. Their response was repeatedly no. So basically they take your money and then don’t give you what you paid for. Stay away!

I was happy with Beachbody but it's expensive. I canceled my annual membership but I didn't get to keep the programs I purchased in addition to the annual membership. Be aware that you lose everything.

I used Beachbody for a few months and then moved on to another program with a personal trainer. The program renewed itself and charged my card. I didn't get an email reminder or I would have cancelled. When I went to do my monthly accounting and realized this I contacted them about a refund and they refused. I know many companies operate this way but I personally find it a poor business model. I'm out $100.

We ordered the Beachbody MYX Home Studio on October 7th. We conducted a lot of research and chose the Beachbody system because it is new and the shipping time was considerably less than Peloton. The estimated ship time was 1-3 weeks. October 14th we received a notification that the shipment was arriving Oct. 22nd. We also noticed a discrepancy between the location pin and our address. They have the correct address but the wrong location. This started an extensive dialogue and run-around that has us beyond frustrated. To this day if you track our shipment the, est. delivery is Oct. 29th.

I understand that places are short staffed right now and Covid took a toll on a lot of businesses. However, this is the second month in a row I have received the wrong order from Beachbody. This time I ordered Energize and got Shakeology. I don’t even use the Shakeology as I am allergic to it. They have replaced my order. But instead of apologizing and saying it was their fault they blamed Fed Ex?? Why is Fed Ex filling your orders? And the customer service guy tried to charge me for re-shipping my order? For real? He finally stopped talking long enough for me to say I would be canceling all further orders and then he decided to refund my original expedited shipping I paid for and they’re resending my order expedited. I really do love their supplements but this is getting a little ridiculous. I am Getting really frustrated at them at this point. One time…ok it was a mistake. But repeatedly sending me the wrong order is just plain neglect on quality control.

I bought their protein shake in June, I made sure that I chose a one time buy because I wanted to try it out and was not ready to commit. Come July, they charge my card again with claims that I made a monthly subscription. Talking to customer care, it is like a back and forth argument on whether or not I chose the monthly subscription. I am transferred to a couple of people and told that they cannot issue a free return label because there is nothing wrong with the protein powder and that I will be charged $9 for a return label. They refused to issue a refund even if I did not authorize the purchase. This is feels like sneaky theft!!!!

I contacted a coach to try out the Hydration stuff and apparently they signed me up for the monthly subscription. I did not realize this until a month later when they charged me for it again. I immediately went to the website to try to cancel it, however it said the order was "processing" so could not be cancelled, nor did it give me an option myself to cancel my subscription or remove my debit card on file. It gave me a run around to the point that I was texting customer service and they said that I had to return the item to get my money back, but that they would cancel my subscription. This time, I accepted that fact and trusted that this is how it would go down. I even checked the website under membership/subscriptions and it no longer showed that I was signed up for anything. A month later, they charged me for it yet again! Once again, I got the same run around.

Beachbody is an all-in-one solution for fitness, health, and motivation to help meet your health and fitness goals. The line of Beachbody products all motivated me to push myself to meet new health and fitness goals.

I signed up for a trial membership, which I cancelled within the 14 day trial period. I was just charged for a membership! I contacted customer service, first, via text. It took 50 minutes for the person to tell me they couldn't see the charge on their end (it is showing as pending in my bank) and they would 'watch my account', and when they saw the charge come through they would refund me. I called customer service next to try to resolve it that way. I tried to explain the situation to this second person. I could barely understand her and I asked her if there was a customer service manager, or someone in the US, I could speak with, she then hung up on me. I made a THIRD call, immediately asked for a manager and was transferred to Christine on the "Escalation Team". In 7 minutes the issue was resolved and the money credited back to my account. It took me close to an hour, and a LOT of frustration, to accomplish something that should have taken 7 minutes.

That needs to change in order to keep their membership.

I signed up hoping this will help me. I struggled my whole life with my weight and figured this may work. After a year of dedication and workouts and making monthly payments I’ve seen no change so I’ve decided to cancel. I used the chat option to cancel the plan and I received a confirmation of cancellation. 2 weeks later I was charged $100. Apparently if I don’t sign a form it won’t cancel. I called to dispute the charge the same day and I was given the runaround. Your methods of customer service sucks and I will never recommend anyone to use your program again. Btw I’m still not being honored my refund because now my account is cancelled and my information is miraculously lost.

I called and cancelled my membership and everything that went with it 38 months ago mainly because I wasn't using the products and didn't want to waste any more of my money. I spoke to a lady who helped me cancel my memberships. Lo and behold, Beachbody has been charging my account ever since Jan 2018, because I didn't fill out a specific form. I was never told by anyone that I had to fill out an extra form. I spoke to a gentleman, yesterday, who helped me with the current situation and he told me that I would be getting a refund because of the situation. I then get an email from the company stating that I would get a partial "credit." Let me be very clear, I don't want anything to do with Beachbody, and haven't since January of 2018! I DON'T WANT A CREDIT! I want my money back.

I have been a Beachbody member since April, 2020. I paid for a yearly subscription. Beachbody came out with a new program in January 2021 that I wanted to try and my coach encouraged me to try it out. She told me that I would have to pay $200 to get the new program, and included in that, would be a yearly subscription. I paid the $200, did the program, and now Beachbody is charging me another $135 for the yearly subscription. I called the customer service at Beachbody and told them what my coach said and they said there was "nothing to be done because I was outside of the 30 days to upgrade my membership". They said that I only purchased a 9 week program for $200!!!! And the yearly subscription wasn't included. Why in a million years would I pay $200 for only a 9 week program when it wouldn't include the yearly subscription and I was going to be charged $135 only 3 months later.

Really disgusted! Went to renew my membership online and could not believe they raised the 6 month membership by $20 and their 3 month membership by $25 DURING A GLOBAL PANDEMIC. People are forced to be home, millions are out of work and this company wants to take everything they have. They were over priced to begin with.

The workouts are awesome, but the website crashes EVERY SINGLE TIME. I live in San Francisco, have high-speed internet and have no issues with Zoom, streaming other videos but this company is SO BEHIND THE TIMES when it comes to their actual website. PLEASE hire a real website company to fix this!! Otherwise, I love the actual workouts - such a shame!

I have used the Morning Meltdown Program to help me get into shape and lose weight. It was a great way for me to have an exercise regimen from my own home. I did lose some weight with the program but not as much as I anticipated. It's not a bad program, but it's not the best one either.

I clearly told my coach upon signing up I did not want the Shakeology or the three month membership. Rather I would want the yearly membership for $99.00. They Billed me for 3 months @ $44.50 = $133.50. Plus billed for shakeology $130.00. They would not refund my money even with proof via text between me and my coach. Very bad customer service and will try to scam you to be able to bill your bank account as much as possible by misleading you the entire time. They fought me tooth and nail for a $165.00 refund and I still wanted to be a customer?!?! Very bad business.

This is a great program with a lot of different workout options. Good for all fitness levels. If you purchase the supplements and shakeology, the price can add up quickly. The coaches often have a Facebook page for further accountability.

Excellent program that allows you to utilize the workouts at home or away. Available for streaming on cell phones, computers and tablets. You can follow the order of the programs or pick a favorite!

I purchased Team Beach Body BOD for $99 in 2019 & 2020 and was charged an outrageous tax rate of $12.71. I live in Hillsborough County Florida where the tax rate is 8.5% and the tax amount is not $12.71 on the amount of $99. I filled out their tax form complaining about the overcharge. I feel as though I am getting the brush off and the runaround when I called Customer Service. I appreciate if you could help me resolve this matter. Receipts are available by request. Thanks.

I ordered the Shakeology vegan sampler. I immediately noticed I was double charged. I have an emailed transcript- the billing team could not see my double charge because my shipment had not arrived. I was referred to an 1-800 number and the problem was never corrected. Later I discovered an email that my shipment would be delayed. I will never work with this company again- pyramid scheme left a bad taste in my mouth.

The coaching from this company was atrocious. They bestow the title of "coach" onto any half-wit willing to sell their protein shakes. Completely devoid of any intellectual integrity, this company propagates misinformation and pseudoscience through uneducated, misinformed, and very sad people trying to eke out a living at the margins of online peer-to-peer marketing sales. Take a hard PASS on any and all things Beach Body. Save your money and take an actual trip to the beach, it would be better spent.

I was charged $300 for a product and 3 weeks later I still have not received it. Customer service is terrible and they told me it will at least be another 8 days before it ships. When I asked to cancel the order, they said they cannot because it has been processed and they cannot cancel orders after that. I have never experienced something like this in my life.

I fell in love with the program and it made me feel great. I had to cancel for financial reasons, however, and I planned on recommitting when I could financially afford the subscription fees. However, I noticed after 10 months that I was still being charged and called requesting a refund. They refunded me for 3 months and refused to refund the rest. This is a billion-dollar company that refused to refund a hard-working mother less than $100 even though I had proof that I had canceled back in January. They told me I had agreed to this, however, no information was ever provided to me about the subscription fees EVEN AFTER I CANCELED.

I ordered Beachbody in April 2020, I never received the video and they entered me in a membership. After trying to reach them for several months, I couldn't log in because I had never created an account. Finally the other day I received an email stating they wanted me to renew my membership. I kindly explained my situation all for them to return via chat text to tell me they could not refund me because the time limit for that had expired but they could cancel my membership. So I am warning all consumers out there. Don't do business with a company that does not honor your hard earned dollars. I am sure they could have accommodated me in some kind of way. They never even tried or offered for THEIR mistake. Shame on Beachbody.

Great workout programs. Various programs to fit all needs, levels and interests. Some are a little on the pricey side but a good investment for your health. Calling in to place order means a sales call but not too pushy.

I've been using the Beachbody system for several years now and would highly recommend it to any one looking for a weight loss and exercise system that gets you results! Not only has it guided me on my weight loss journey, but it has also improved my overall health and helped me maintain a level of fitness I've never had before, much less been able to sustain. Having on-demand, world class exercise instructors at your fingertips is invaluable, especially during times when I've been working out almost exclusively at home. I especially love the T25 workouts because Shaun T is so fun and motivating. He doesn't lie when he says that he'll get you in amazing shape if you just trust and believe (and do the workouts).

There are so many choices! When you pay for a membership, you get access to many different types of programs. From fitness beginner to extremely advanced there is something for every level of fitness. But unlike a lot of other programs this caters to many different interests. There are yoga programs, MMA, aerobic-type, some weight-training, and others. I did the first month of the Insanity program and loved it. Saw major results. When I started having trouble with my knee, I switched to Core de Force, which I am loving! The ability to easily change and choose what you want is great - many other platforms would require you to pay separately for each program!

You get a large variety of services and help with Beachbody. My only problem with it and that it is geared to individuals who are already pretty fit and you have to realize that when you are starting the program and go very slow if you are NOT very fit.

The community of beach body as a whole was great. Structured workouts and support. I do not like the fact and marketing and pushing the products. I am not an aggressive at sales so I ended up losing more money than I invested.

According to CLUBINDUSTRY, a web-based Health & Fitness publication, “Beachbody will cease operations of Beachbody LIVE on March 1, 2020," according to an announcement from Beachbody. “The rise of exclusive boutique studios, custom programming, and the growing desire to work out via an abundance of fitness apps” hindered Beachbody LIVE’s ability to scale as management had anticipated, the announcement noted.”

I love Beachbody on demand. I bought a membership on september 2019. The app used to work no problem by then, I was able to sign in on my Asus tablet/laptop. I was able to sign in on our projector with a little bit of buffer but it resolve really quick. But few weeks when they updated the beachbody on demand app, I can’t sign in and doesnt work on my asus tablet. Doesn't work anymore on firefox in our projector. Only works on my apple phone but I can’t use phone coz its too small I cant see, I have eye problem. My husband tried to log in to amazon silk I could sign in but it is really slow, keep stopping, reloading, buffer, I can’t exercise. Please bring back the old version of the app.

I signed up thinking there could be some value in this for a home workout during quarantine. I VERY quickly realized they just want you to buy a bunch of equipment from them to be able to do any of the workouts. There's some body weight ones, but nothing special. It's all just a ploy to get you in and to buy all their products. Would be fine if you had a varied mix, but it's really plain to see what they're doing.

I love Beachbody on Demand, but trying to cancel a Shakeology subscription or anything else you order from there is a nightmare. You should just add a button so I can cancel instead of having to wait forever to get someone to do it for me. I spend the better part of 2 hours trying to cancel a subscription for my wife and myself.

In this stressful climate, I signed up my entire staff for a Beachbody on demand membership, using my business Visa. Nowhere on the site did the it say I couldnt use my visa to sign up my team. The visa processed. I let my staff know they could start to exercise while they were self isolated to reduce their stress and then their memberships started to get canceled because of a fraud concern. There were no phone calls placed first or emails with a warning, instead, I was embarressed as my team couldnt access. I then waited 2 days to be contacted with no solution offered for a team membership, the online support was atrocious. I will not be referring anyone else to this company.

I appreciate the refund. I would have given a higher rating but I had to beg, grovel and plead for help to resolve the issue. Once I posted publicly then they resolved. Again, thank you for my money back but it should not be that hard.

I signed up under a coach, and I did not know I was being signed up as a coach. So when I canceled after 30 days, I thought that was hit. No more charges. I thought I was canceling everything. Come to find out the only thing that was canceled were the shakes. Customer service did not ask me at that time if I would like to cancel membership. I was not even aware there was a membership fee. I was then charged $15.95 for seven months. Because it came off of my credit card, it went undetected until my former coach made me aware of it. I am not happy with Beachbody. This is really a scam, in my opinion. Something needs to change in their communication with new members.

I love Beachbody. I love the easy access. I love the shakes. I love my preworkout. I love being a coach. I would recommend it to anyone any day of the week. However, every month I receive the same order of Shakeology. This past month I was sent the wrong flavor and I had to fill out a small report to exchange the package and get the correct one. That was all fine but when I was sent the new package there were some shipping labels to send the product back. I was confused about what steps to take next and called customer support. There was a serious language barrier and the lady on the other end was telling me she understood was I was saying but giving me answers that had nothing to do with what I was saying.

He is a liar. It tell you to text 303030 for a free Beachbody on demand workout program but what he doesn't tell you is they require a credit card for what they are claiming is completely free on the commercial.... Stay away from false advertisement like this. They are lying to you...

One of my friends is a coach, so she got me involved with Beachbody. I started this April, but I kinda fell off the way. I gained a little bit the last couple of weeks because I was a little sick and Thanksgiving. I started out with 80 Day Obsession though, and I had really great results, which is why I’ve stuck with it up to this point. I’ve done Planet Fitness, and I got DVDs. But they could have a greater variety of products. They could throw something else in with the stuff that we’re buying to make it feel like we’re getting our money’s worth.

I started Beachbody and over the last year between diet and exercise, I'm down over 42 pounds. I'm in not the best shape of my life, but after having a baby, I literally cannot be more excited of where I'm at and just proud of myself. I get so many compliments now. I enjoy the Transform 20 workout and it's my go-to because it fits my lifestyle and it's done in 20 minutes. I also enjoy the recent workout by Jericho. There's something about being able to start a program when I know other people are starting it. The community through Beachbody and social media keep me accountable even though I may not know them. Having the community there is awesome. Working out has really changed how I look.

I loved Beachbody. It made me transform. I was 209 pounds and now I went down to 168, and it made me feel good. I went from a 4X to small and medium clothes now from all my programs. It's my first time wearing a bikini since I was a young kid, and I just turned 28. I could breathe better. I even had to change my driver picture because I lost so much weight and it didn't look anything like me. It's awesome.

My wife and I heard about Beachbody from a seminary professor. She subscribed and sometimes I participate in the workouts. She does it with a neighbor friend and we have two ladies working out in the living room with four kids jumping around them. If they can do it, anybody can. Her clothes fit her better and she's really happy with the results. She can do a ton of it and she is comfortable. It's great value.

I had a group of girlfriends who were going to do one of the Beachbody workout programs and so I decided to do it along with them. I ordered Beachbody on Demand and I had been very satisfied with the results. I always hated working out and I was never a person who did it regularly. I would start things and then quit. But I really enjoy these programs and the fact that I can do it at home. I have young children and I like the fact that I don't have to get childcare for them or pay for a gym membership to add to childcare. I can do the workouts with the kids or do that when they're napping. It makes it really convenient so there are no excuses.

I have been following the 21 Day Fix program every day now for 2 months. I do the exercises every day and follow the meal container portions to a tee, however, I have only lost 5 pounds in a little over 2 months. Very frustrating! What am I doing wrong?

Beachbody transformed my life and my overall habits. I did the P90X3. I made it a priority everyday. The only thing I did not do is really follow the food plan, but it still worked out for me. Since doing it like when I did this last time, I lost like 43 pounds. It was more than I was looking to do. I was trying to get to 200, it had me get to 187. I had to stop a little bit, though. I had a elbow injury. But I look forward to starting it back up again. Overall, it has been awesome.

Beachbody's products are awesome. I get great results and I’m still using them after three years. I have the On Demand, and I get charged quarterly for that, and I did get the Shakeology for about a year. Everything was great with ordering but when I went to cancel everything, that was a pain. I asked a representative through the chat about it and I was told I have to cancel the subscription, then I can cancel the coaching thing later. It was really strange that I had to cancel them separately.

I wanted to get back into fitness so I signed up for the Beachbody on Demand and I do the 80 Day Obsession. My mom used to be a coach years ago, so I knew about Beachbody. I was also familiar with Autumn who does the 80 Day. I did 21 Day Fix with my mom a long time ago, and I liked her workouts. That’s why I picked that one, just because I was already familiar. I also did do somebody that was like on YouTube for free, but it was like it was one workout, and I like the routine. Making the purchase was good and easy, and I was very satisfied with the results. It has been a great experience.

I got to know about Beachbody from a friend of mine from church who is my coach. Purchasing was really easy and I did it all online on my way traveling back from a trip. I only order the Shakeology and I've stuck with the vegan box that has half chocolate and half vanilla. I like it. It takes a little bit to get delivered though. The first time, it took about two and a half weeks, so that was a good wait for me. I also do the workout at least 5 days a week. I love the workout and I feel like I'm in much better shape than I have been. I'm a lot more consistent than I was with going to the gym. So, I've got it down to a science. I can only afford to order every other month, so I drink three shakes a week, and that makes it last to two months. And I'm definitely watching what I eat often.

A girl that I went to high school with is a Beachbody coach, and she had reached out to me. It appealed to me that Beachbody was an at-home workout. I have two small kids, and I had tried the gym, and it was not conducive. So, once she reached out to me and explained to me what it was, it seemed like something that would be more manageable for me. I ordered the full package. I have the availability for the Beachbody on Demand. And then, I got a bag of Shakeology with it. I love those shakes. I use the chocolate vegan ones. I have them at least two to three times a week.

I heard about Beachbody through a friend who's a coach, and I was fat so I ordered the Beachbody On Demand. I can get the same workout I would get at a gym, except I don't have to go all the way to the gym. I usually work out at 4:30 in the morning before I go to work. And having access to all, every Beachbody workout program that's available is amazing. I've used 5 different ones so far and LIIFT4 is my favorite. The workouts and the trainers are easy to follow along and they're relatable. I don't look at them and say they're relatable because they're Beachbody trainers and I'm fat, but overall, I like the way that they train, motivate, and keep me going and interested. I have already dropped 40 pounds in about three months and I still got ways to go.

Beachbody had a really good price. And I needed to do something and it popped up, so I decided to use it. I'd rather try and fail and have to switch to something than nothing at all. I did Beachbody On Demand, so I've been doing exercises. It's incredibly easy to access it. You can do it on your phone or on the computer, and they have an app too. I love the workout itself. I love the variety. There's pretty much something for everybody on there and for different exercise levels, whether you're a beginner or high level. And then each individual program also provides modification for those people who want to try something a little bit more difficult, but necessarily ready to do something that intense.

I’ve a friend who is a coach and joined on our team. I've done a few programs with Beachbody, and I’ve liked it. I completed the 80 Day Obsession. Everything is going fine.

Beachbody is good, however I can't fully see the classes on my phone. I am used to putting the routine on my tablet, but now it's offering me to purchase it like I don't have it. It's weird. I like their weight program nonetheless. It's not a diet but you learn to eat properly. It teaches you to be healthy and to exercise. I use their product on a daily basis and I've lost pounds. I continue with my Shakeology and the portioning, and I'm eating whatever I have to. It was super easy to purchase their product because my coach sends me the link. So, their site is really friendly.

One of my friends is a Beachbody coach. I got Beachbody on Demand and the Shakeology to start with and I just started doing different programs. I like everything. It’s been almost eight months and it's working out perfect. I lost 23 pounds. Also, purchasing online is very simple.

I have a library of Beachbody workouts and every year, for Christmas, I would get a new program, either from my parents or my in-laws. It works out well because it puts me on the program for a while. The prices are pretty extreme, but the products have generally been worth it and have been better than what I've seen. I've done P90X, P90X2, and the 3. I also have Slim in 6. I've done a little bit of Shaun T's and Body Beast. I pick one per day and whatever is not sore usually gets selected or however much time I have because I have a little one and he sometimes doesn't nap as long as I would like. I used Beachbody to get my baby fat gone and it didn't take as long as I was afraid it would.

I'm doing Beachbody and it’s working out well. I gained 50 pounds with my last pregnancy, and I’ve been able to lose all of it in the past 11 months since I started. I've really been working out every day and all of that. And then, I’m in the 98th of the MM 100 right now, so I’ve lost another 10 pounds since starting that. So, I'm feeling better.

I bought my Beachbody program online through Amazon. I'm 52 years old. I've been playing ball all my life, but the Body Beast was super tough. But I was super determined to get it done. After the first time I completed it, my results were phenomenal so I turned it over, got the backside, and now I'm on the third go-around. I got three people doing it as well now. They saw my results, and now they want to copycat.

A co-worker recommended Beachbody. I did Body Beast first then LIIFT4. So far, I’ve enjoyed it. My results were good and I was impressed with them.

It's been doing fine with Beachbody. I've been watching several people with Beachbody for years. I bought BOD a few months ago, but never really used it. And then Energize was the first real big thing. After that, I kind of fully added more products. We need an apple cider Energize since they do pumpkin spice in the fall.

I am very happy that Beachbody has refunded me the money for the three Greenberry bags that were sent in error. I do like the vanilla to make fruit shakes.

Kelvin is doing great with Beachbody. He's doing the LIIFT4, and he gained body muscle and got shredded. He has also lost inches. He loves his body.

I’ve been utilizing Beachbody off and on for the last six years. I’ve ordered P90X, T25, Insanity, Insanity Max 30, P90X 30 and of course, Shakeology. I’m down 100 pounds, so it's been an excellent experience. All of the programs are doable. They're not so hard that you try it for one or two days and you feel like you can’t do it. And all of the folks that lead the video are very likable and they're entertaining. When you’re doing a horrible workout that you don’t wanna do but you know you have to do, at least it’s entertaining. They have an excellent satisfaction guaranteed program.

It's been good with Beachbody, which I've been using for at least seven months now. I heard about P90X1 many years ago. I got P90X1 and P90X3, and then I got Insanity, and then sometimes I do Shakeology. Beachbody works and it's 30 minutes.

I love the Beachbody workout but am very upset that I was automatically set up on a shakeology subscription. As soon as I discovered the subscription I contacted customer service via chat to cancel it. I was told it was cancelled. Then I receive another shipment and my card is charged another $137! I contact customer service and they tell me that I needed to contact them after I received the order. Then I need to pay to ship it back. I was also charged an “estimated sales tax” that is not the correct sales tax for my city. These are some very shady billing practices.

I ordered the 21 Day Fix and I like it a lot. It has taught me a lot about nutrition. I like the home workout base and being able to do it at home on my own time. I've lost 45 pounds since using Beachbody.

This is my second time utilizing Beachbody. Beachbody is wonderful. I'd always been 140 pounds and in 2011, I got up to 200 pounds. And then with doing P90X and Insanity, which I believe was gifts to me, I got down to 145 pounds. I went and bought a house and got married and got back up to 190 pounds, started it again in January basically of this year, and today, I'm 144. So it works amazing. I couldn't be happier. Right now, I'm doing an Insanity Max:30 workout and at sweat intervals. People around me get tired, they call me a preacher, 'cause I sit there and preach to them. Every time somebody comes to work for me (I'm the number two guy in an 80-man landscape company so, I run all the crews, and I make all their days), I'm like, "Hey, you know, you're getting too fat. You wore out yesterday. You need to talk to Beachbody."

My coach, Liz, sent me a message talking a bit about the Beachbody program. I told her that I was thinking that I have to start losing weight and start going on a diet again. I didn’t think of it that much right away, but a couple of days later I said that I would accept everything. I’m using the Shakeology, the protein. I love high-protein. I just ordered the Recover and the Creatine. I also have the Collagen and I use the Energizer. I use it mostly every day for my workouts. I have also tried the little snack bars. Purchasing is really easy. I have my protein every month. I charge it to my account and they send it to my house. And as soon as I need the products, I order it individually on my time.

Never in my life have I had a worse customer experience. I have been a customer and advocate for this company for a VERY long time. I order one of the new programs M100 recently and decided to do it with a few other sample products I had never tried before on a one time basis only to have then set me up without my authorization for monthly auto ship. When I called them to have the situation rectified they were RUDE to me on the phone and the only solution they offered me was for me to pay for the mistake with my time and money. I have never been so upset with how degrading they were over the phone. Be very careful of their scams as you will pay the price. I will not recommend this company to another person ever again after this appalling experience with what I thought was a reputable company!

Difficult to make changes to overall membership or cancel coach membership. Still positive in terms of flexibility of exercises and programs.

I was on Instagram and a lady with Beachbody eventually became my coach. She would always post videos of herself which were funny, real and relatable. She would post with no makeup which I liked because usually, people are all made up. She'll get on there with a towel on her head and I'd always watch her until one day, I asked why she posts videos of her exercising every day. Then, I ordered the online thing for a year, then the Shakeology.

I liked this Beachbody coach who reached out to me because she didn’t even know me and I probably wasn’t on the list to check off. She asked me what my goals were and I said I would love to lose weight and get healthier so she told me about the Transform :20 Program. I’ve had so many people from my past who only reached out to me to promote their product or health coach. When I answered back, I wouldn't hear from them for a while. Clearly, I was just someone on their list to check off.

I enjoy Beachbody and I will continue being a consumer. I did comparisons and went with a direct competitor first because they were cheaper at the time and then there was another person in my field who did Beachbody and was getting way better results than I was, so I went ahead and made the switch. I did On Demand and I love it. It’s been awesome.

I heard about Beachbody a couple of years ago. One of my friends was using Shakeology so, I started that and then I stopped just because of money. My friend is a coach and a colleague of mine too. She was really into it, doing Shakeology and the Beachbody On Demand, and this past winter, I was at a point in my life where I needed to do something different, and I needed to get healthy and active. So, I decided to jump full-in and I started with the Transform :20, and then Shakeology. Then, I slowly started in the Energize and the Recover. I’m now almost 35 lbs. lighter and I lost 30-plus inches in February, and I’m feeling awesome. My friend and I did Transform :20. I did two rounds of that and I just finished LIIFT4 and the 21 Day Fix. I’m a coach now, too. My friend and I just started this past week the 21 Day Fix Extreme real-time.

I’ve been doing Beachbody for four years now and when I have a problem, I called customer service and they took care of it. The 21 Day Fix inspired me that people would lose weight in such a short time, and they’re consistent in losing weight. I lost 42 lbs after my pregnancy so it was huge. Beachbody does a really good job as far as motivating people and speaking positively in their life and making them aware of their health. I was sucked in. The brainwash worked for me. It was great.

Five years ago I did Insanity and about three years ago, we discovered that there was a Beachbody on Demand that we could get all the workout from, so we went online and signed up. Our friend, Lisa, was the coach and we've done a lot of the workouts. My wife does 80 Day Obsession and she's done all the 21 Day Fix workouts. I'm on my fourth time doing LIIFT4 right now and I've done Insanity Max:30, Hammer and Chisel and P90X. We have small children and it's easy to work out at home. We don’t have to get childcare or pay the extra price at a gym for childcare. I'm very satisfied.

I was pregnant when I first did Beachbody but I had to stop because it was too much. I really liked it. I’ve just started doing it again and most recently, I ordered the TRANSFORM :20. I got it early and I’m just finishing the second week right now. I have the Beachbody On Demand, so I’ve done 21-Day Fix and Country Heat. I looked at a bunch of the different ones. I use it every day or at least 5 days a week, depending on what program it is. I’m very satisfied with the results after using Beachbody.

My husband and I started with Beachbody way back in its early inception before we could video stream it. We dropped from it because there wasn’t a support group. Then, back in 2017, I saw a couple of challenges online and I was very overweight again. I was close to 180 pounds and because of my prior experience from Beachbody, I came back to it because it was something that was proven and having my coach just there made it easier for me to stick with it. I’m almost at my goal weight and has climbed down to 145 since then. I like how Beachbody is now and the workout works into my schedule. I like having the option of paying my yearly membership and I love that I can choose whatever program I want to fix my schedule. I’m enjoying the new 10 Meltdown so, that has been a blast and I’ve recommended people to Beachbody.

My mom was doing Beachbody for like six months and she lost like 30 pounds. I saw it first-hand. Also, it's a lot easier than driving to the gym if you do the workout at home. I work over 60 hours a week so going to the gym is just difficult sometimes. I’ve done three of the programs. I did 80 Day Obsession, Transform :20 and right now, I’m doing a little bit of LIIFT4 with plyo. But I saw the most results from 80 Day Obsession and Transform :20. For a while, I was using Shakeology. I also used some of the Energize and the Recover, and purchasing them was really easy. The website’s easy and customer service is good. Beachbody is awesome and I really love Beachbody On Demand.

I have been a Beachbody customer for the past 7 yrs and then I joined Beachbody on Demand on June 16, 2019 and I have had the worst time using the service. Streaming was always buffering or unavailable. I think I've only done 3 workout in the past month. I tried cancelling the service online with no luck and when I finally got in touch with customer service I'm told it's too late to get a refund since it is now July 22, 2019. They cancelled the service as of July 22 but are unwilling to give me a refund for the remaining 2 months of service that I no longer have access to use. I gave Beachbody too much credit in assuming they would be accommodating to their loyal customers.

Purchasing through Beachbody's website was a good experience. It was easy to navigate. I purchased their Energize product and I've been using it often. It works and thus far I've recommended Beachbody to a few people. I have their On Demand thing too.

I had looked into quite a few others and Beachbody had a specific program that I wanted that the others didn't. I got the Country Heat workout program and purchasing was good. The product was virtual so it was immediate access. I'm extremely satisfied.

One of my friends was one of the Beachbody coaches for a little while, and she turned me onto it. I ordered Beachbody On Demand and it was pretty easy to order. I also liked the convenience of it.

I love Beachbody. I knew people that it worked with. One of my friends have also used it. I got the On Demand, six months, which I’m about to renew now for a year. The purchase experience was easy. I’ve also got some of the supplies and everything that came with it. I use the program everyday. It's easy to use at home. And since I’ve signed up, I’ve lost 40 pounds. It’s a good system. It definitely works, and the pricing isn’t bad.

I did the Beachbody Shakeology. My sister made it real simple for me to buy the program. And I've lost 130 pounds. I can't believe how much I actually crave for it. I enjoy them very much. I appreciate Shakeology. It gave me a little bit of the kick that I needed on my downtimes when I wasn't losing what I thought I was supposed to be losing. I recommend them to friends.

I’ve been doing Beachbody for years and I’ve ordered many products from them. They’re all pretty good. The 21 Day Fix is the one I do most regularly. I'm satisfied with the results that I've gotten after using their products.