Beachbody

I purchased PIYO and then changed my mind. I ordered it by Amazon 1st and only needed one disc because it was so cheap. The disc got a pin size hole in it and wouldn't play. I ordered another set, but then found it cheaper elsewhere. Please don't use them.

I have purchased a few programs digitally through Beachbody that I was told were mine to keep even if I wasn’t subscribing anymore and that they would always be accessible through my library. Apparently that was untrue and I can no longer afford the subscription so I have lost the hundreds of dollars that I spent on these programs. Had a very long chat conversation with three separate people who just kept telling me the same thing over and over. My request was that if I am not allowed to have access to the digital programs, could they not send me the dvd’s for the programs that I paid for? I didn’t think that was an unreasonable request. Their response was repeatedly no. So basically they take your money and then don’t give you what you paid for. Stay away!

I was happy with Beachbody but it's expensive. I canceled my annual membership but I didn't get to keep the programs I purchased in addition to the annual membership. Be aware that you lose everything.

I used Beachbody for a few months and then moved on to another program with a personal trainer. The program renewed itself and charged my card. I didn't get an email reminder or I would have cancelled. When I went to do my monthly accounting and realized this I contacted them about a refund and they refused. I know many companies operate this way but I personally find it a poor business model. I'm out $100.

We ordered the Beachbody MYX Home Studio on October 7th. We conducted a lot of research and chose the Beachbody system because it is new and the shipping time was considerably less than Peloton. The estimated ship time was 1-3 weeks. October 14th we received a notification that the shipment was arriving Oct. 22nd. We also noticed a discrepancy between the location pin and our address. They have the correct address but the wrong location. This started an extensive dialogue and run-around that has us beyond frustrated. To this day if you track our shipment the, est. delivery is Oct. 29th.

I understand that places are short staffed right now and Covid took a toll on a lot of businesses. However, this is the second month in a row I have received the wrong order from Beachbody. This time I ordered Energize and got Shakeology. I don’t even use the Shakeology as I am allergic to it. They have replaced my order. But instead of apologizing and saying it was their fault they blamed Fed Ex?? Why is Fed Ex filling your orders? And the customer service guy tried to charge me for re-shipping my order? For real? He finally stopped talking long enough for me to say I would be canceling all further orders and then he decided to refund my original expedited shipping I paid for and they’re resending my order expedited. I really do love their supplements but this is getting a little ridiculous. I am Getting really frustrated at them at this point. One time…ok it was a mistake. But repeatedly sending me the wrong order is just plain neglect on quality control.

I bought their protein shake in June, I made sure that I chose a one time buy because I wanted to try it out and was not ready to commit. Come July, they charge my card again with claims that I made a monthly subscription. Talking to customer care, it is like a back and forth argument on whether or not I chose the monthly subscription. I am transferred to a couple of people and told that they cannot issue a free return label because there is nothing wrong with the protein powder and that I will be charged $9 for a return label. They refused to issue a refund even if I did not authorize the purchase. This is feels like sneaky theft!!!!

I contacted a coach to try out the Hydration stuff and apparently they signed me up for the monthly subscription. I did not realize this until a month later when they charged me for it again. I immediately went to the website to try to cancel it, however it said the order was "processing" so could not be cancelled, nor did it give me an option myself to cancel my subscription or remove my debit card on file. It gave me a run around to the point that I was texting customer service and they said that I had to return the item to get my money back, but that they would cancel my subscription. This time, I accepted that fact and trusted that this is how it would go down. I even checked the website under membership/subscriptions and it no longer showed that I was signed up for anything. A month later, they charged me for it yet again! Once again, I got the same run around.

Beachbody is an all-in-one solution for fitness, health, and motivation to help meet your health and fitness goals. The line of Beachbody products all motivated me to push myself to meet new health and fitness goals.

I signed up for a trial membership, which I cancelled within the 14 day trial period. I was just charged for a membership! I contacted customer service, first, via text. It took 50 minutes for the person to tell me they couldn't see the charge on their end (it is showing as pending in my bank) and they would 'watch my account', and when they saw the charge come through they would refund me. I called customer service next to try to resolve it that way. I tried to explain the situation to this second person. I could barely understand her and I asked her if there was a customer service manager, or someone in the US, I could speak with, she then hung up on me. I made a THIRD call, immediately asked for a manager and was transferred to Christine on the "Escalation Team". In 7 minutes the issue was resolved and the money credited back to my account. It took me close to an hour, and a LOT of frustration, to accomplish something that should have taken 7 minutes.

They need to address the seniors needs as to our special exercises versus everyone else. They put everyone under a general umbrella which is non all inclusive.

That needs to change in order to keep their membership.

I signed up hoping this will help me. I struggled my whole life with my weight and figured this may work. After a year of dedication and workouts and making monthly payments I’ve seen no change so I’ve decided to cancel. I used the chat option to cancel the plan and I received a confirmation of cancellation. 2 weeks later I was charged $100. Apparently if I don’t sign a form it won’t cancel. I called to dispute the charge the same day and I was given the runaround. Your methods of customer service sucks and I will never recommend anyone to use your program again. Btw I’m still not being honored my refund because now my account is cancelled and my information is miraculously lost.

I called and cancelled my membership and everything that went with it 38 months ago mainly because I wasn't using the products and didn't want to waste any more of my money. I spoke to a lady who helped me cancel my memberships. Lo and behold, Beachbody has been charging my account ever since Jan 2018, because I didn't fill out a specific form. I was never told by anyone that I had to fill out an extra form. I spoke to a gentleman, yesterday, who helped me with the current situation and he told me that I would be getting a refund because of the situation. I then get an email from the company stating that I would get a partial "credit." Let me be very clear, I don't want anything to do with Beachbody, and haven't since January of 2018! I DON'T WANT A CREDIT! I want my money back.

I have been a Beachbody member since April, 2020. I paid for a yearly subscription. Beachbody came out with a new program in January 2021 that I wanted to try and my coach encouraged me to try it out. She told me that I would have to pay $200 to get the new program, and included in that, would be a yearly subscription. I paid the $200, did the program, and now Beachbody is charging me another $135 for the yearly subscription. I called the customer service at Beachbody and told them what my coach said and they said there was "nothing to be done because I was outside of the 30 days to upgrade my membership". They said that I only purchased a 9 week program for $200!!!! And the yearly subscription wasn't included. Why in a million years would I pay $200 for only a 9 week program when it wouldn't include the yearly subscription and I was going to be charged $135 only 3 months later.

Really disgusted! Went to renew my membership online and could not believe they raised the 6 month membership by $20 and their 3 month membership by $25 DURING A GLOBAL PANDEMIC. People are forced to be home, millions are out of work and this company wants to take everything they have. They were over priced to begin with.

The workouts are awesome, but the website crashes EVERY SINGLE TIME. I live in San Francisco, have high-speed internet and have no issues with Zoom, streaming other videos but this company is SO BEHIND THE TIMES when it comes to their actual website. PLEASE hire a real website company to fix this!! Otherwise, I love the actual workouts - such a shame!

I have used the Morning Meltdown Program to help me get into shape and lose weight. It was a great way for me to have an exercise regimen from my own home. I did lose some weight with the program but not as much as I anticipated. It's not a bad program, but it's not the best one either.

I clearly told my coach upon signing up I did not want the Shakeology or the three month membership. Rather I would want the yearly membership for $99.00. They Billed me for 3 months @ $44.50 = $133.50. Plus billed for shakeology $130.00. They would not refund my money even with proof via text between me and my coach. Very bad customer service and will try to scam you to be able to bill your bank account as much as possible by misleading you the entire time. They fought me tooth and nail for a $165.00 refund and I still wanted to be a customer?!?! Very bad business.

This is a great program with a lot of different workout options. Good for all fitness levels. If you purchase the supplements and shakeology, the price can add up quickly. The coaches often have a Facebook page for further accountability.

Excellent program that allows you to utilize the workouts at home or away. Available for streaming on cell phones, computers and tablets. You can follow the order of the programs or pick a favorite!

I purchased Team Beach Body BOD for $99 in 2019 & 2020 and was charged an outrageous tax rate of $12.71. I live in Hillsborough County Florida where the tax rate is 8.5% and the tax amount is not $12.71 on the amount of $99. I filled out their tax form complaining about the overcharge. I feel as though I am getting the brush off and the runaround when I called Customer Service. I appreciate if you could help me resolve this matter. Receipts are available by request. Thanks.

I ordered the Shakeology vegan sampler. I immediately noticed I was double charged. I have an emailed transcript- the billing team could not see my double charge because my shipment had not arrived. I was referred to an 1-800 number and the problem was never corrected. Later I discovered an email that my shipment would be delayed. I will never work with this company again- pyramid scheme left a bad taste in my mouth.

The coaching from this company was atrocious. They bestow the title of "coach" onto any half-wit willing to sell their protein shakes. Completely devoid of any intellectual integrity, this company propagates misinformation and pseudoscience through uneducated, misinformed, and very sad people trying to eke out a living at the margins of online peer-to-peer marketing sales. Take a hard PASS on any and all things Beach Body. Save your money and take an actual trip to the beach, it would be better spent.

I was charged $300 for a product and 3 weeks later I still have not received it. Customer service is terrible and they told me it will at least be another 8 days before it ships. When I asked to cancel the order, they said they cannot because it has been processed and they cannot cancel orders after that. I have never experienced something like this in my life.

I fell in love with the program and it made me feel great. I had to cancel for financial reasons, however, and I planned on recommitting when I could financially afford the subscription fees. However, I noticed after 10 months that I was still being charged and called requesting a refund. They refunded me for 3 months and refused to refund the rest. This is a billion-dollar company that refused to refund a hard-working mother less than $100 even though I had proof that I had canceled back in January. They told me I had agreed to this, however, no information was ever provided to me about the subscription fees EVEN AFTER I CANCELED.

I ordered Beachbody in April 2020, I never received the video and they entered me in a membership. After trying to reach them for several months, I couldn't log in because I had never created an account. Finally the other day I received an email stating they wanted me to renew my membership. I kindly explained my situation all for them to return via chat text to tell me they could not refund me because the time limit for that had expired but they could cancel my membership. So I am warning all consumers out there. Don't do business with a company that does not honor your hard earned dollars. I am sure they could have accommodated me in some kind of way. They never even tried or offered for THEIR mistake. Shame on Beachbody.

Great workout programs. Various programs to fit all needs, levels and interests. Some are a little on the pricey side but a good investment for your health. Calling in to place order means a sales call but not too pushy.

I've been using the Beachbody system for several years now and would highly recommend it to any one looking for a weight loss and exercise system that gets you results! Not only has it guided me on my weight loss journey, but it has also improved my overall health and helped me maintain a level of fitness I've never had before, much less been able to sustain. Having on-demand, world class exercise instructors at your fingertips is invaluable, especially during times when I've been working out almost exclusively at home. I especially love the T25 workouts because Shaun T is so fun and motivating. He doesn't lie when he says that he'll get you in amazing shape if you just trust and believe (and do the workouts).

There are so many choices! When you pay for a membership, you get access to many different types of programs. From fitness beginner to extremely advanced there is something for every level of fitness. But unlike a lot of other programs this caters to many different interests. There are yoga programs, MMA, aerobic-type, some weight-training, and others. I did the first month of the Insanity program and loved it. Saw major results. When I started having trouble with my knee, I switched to Core de Force, which I am loving! The ability to easily change and choose what you want is great - many other platforms would require you to pay separately for each program!

You get a large variety of services and help with Beachbody. My only problem with it and that it is geared to individuals who are already pretty fit and you have to realize that when you are starting the program and go very slow if you are NOT very fit.