AlterMe Reviews

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About AlterMe

AlterMe is a next-generation health and fitness platform that personalizes your entire wellness journey based on your unique DNA, real-time biometrics and behavioral data. The system combines genetic testing, continuous biometric tracking with the AlterMe Ring, and individualized workouts, recovery sessions and nutrition guidance delivered through the AlterMe app.


Pros
  • Personalized through DNA testing and biometric data
  • Up-to-date recommendations through fitness tracking
  • Works well with GLP-1 medications
  • Clear DNA handling and sample destruction policies
  • App-based body scans for tracking physical changes over time
Cons
  • Pricey subscription costs
  • Recommendations seem to rely heavily on AI

What is AlterMe?

AlterMe is a health and wellness company that offers personalized fitness plans using DNA testing and biometric data. The process starts with the DNA test, which helps narrow down the approach to weight loss that will work best for you. It then uses a fitness tracker to deliver personalized recommendations based on your data.

How does AlterMe work?

The AlterMe program starts with the company’s DNA test kit. The test analyzes 60 genetic markers to assess 13 health and fitness traits. There’s no obligation with the test; you can choose to take the information and use it on your own, or you can subscribe to the full AlterMe program.

If you opt for the program, you’ll receive a fitness tracker ring. The information from the DNA test and ring is used to provide a number of personalized services as part of the plan, including nutrition recommendations and personalized workout and wellness sessions that adjust based on daily readiness levels. You can also use the app and your smartphone camera to log meals and track body composition.

AlterMe testing process

The process begins when you purchase and register your AlterMe DNA kit. The test itself is a saliva test; you swab the inside of your cheek for about a minute. Then you seal up the test kit and ship it via USPS.

Once received, AlterMe will analyze your sample, with results typically ready in five to seven business days. Results are delivered as a personalized report outlining how your body is likely to respond to different foods, exercise styles and rest patterns. The kit includes a 30-minute consultation with a fitness advisor to review the results and answer questions.

AlterMe plans and pricing

The AlterMe service consists of two parts: the DNA test and the wellness program.

  • DNA test kit: $99
  • AlterMe plan: $99 down and $66 per month
  • AlterMe Pro plan: $199 down and $112 per month

The DNA test kit includes the assessment and a one-on-one expert call to discuss your results.

The AlterMe plan includes the following features:

  • DNA test kit
  • Expert-led kickoff call
  • AlterMe fitness tracker
  • Personalized daily fitness plans
  • Sleep and exercise readiness insights
  • Cognitive reframing exercises
  • Real-time vitals checks
  • App-based body scans to track progress
  • Mindfulness and rest-focused sessions
  • AI-based nutrition coaching
  • Up-to-date workout library

AlterMe Pro includes all the above features, plus the AlterMe Screen. This is a smart fitness screen that tracks your movements during workouts to provide more detailed feedback. It also offers a larger display than a phone.

The DNA test kit is included in the cost of the AlterMe plans, but it can also be purchased separately.

Monthly plans are advertised as being for 36 months, but the company claims that you can cancel any time; you’re not locked into the subscription for 36 months.

AlterMe FAQ

Is my DNA safe with AlterMe?

Yes, DNA handling at AlterMe aligns with current best practices, including the removal of personal identifiers so your data isn’t linked to your identity. Your swab will be destroyed right after processing, and your sample will be destroyed 45 days after results are reported.

Testing is performed in College of American Pathologists-accredited labs that meet Clinical Laboratory Improvement Amendments requirements.

Does AlterMe store my DNA after testing?

AlterMe stores your DNA for 45 days after reporting your results. After that, your sample will be destroyed. Your swab is destroyed directly after being processed.

Can I sign up for AlterMe while taking a GLP-1 medication?

Yes, you can sign up for AlterMe while taking a GLP-1 medication. In fact, the company claims it designed its program to work well with GLP-1 meds.

Where is AlterMe available?

AlterMe is available in the US and Canada. The company is based in Utah.

Can I cancel my AlterMe account?

Yes, you can cancel your AlterMe account at any time. The company also has a 30-day return policy on devices. However, there are restocking fees that apply once devices ship ($99 for the AlterMe plan and $199 for AlterMe Pro).

Still have questions?

Is AlterMe legit?

Yes, AlterMe is a legitimate health and wellness company that offers a subscription-based program built around DNA testing and wearable fitness tracking. The company is backed by a panel of recognized sports, health and wellness experts. If you’re interested in a data-driven approach to wellness, AlterMe can be a good option.

The company’s DNA testing is conducted through accredited laboratories, and samples have personal identifiers removed and are destroyed after a defined retention period, according to its stated policies.

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AlterMe Reviews

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    Page 1 Reviews 0 - 35
    Profile pic of the author.
    StaffEase of Use

    Reviewed July 1, 2026

    I purchased the program that includes the ring in April, so I am still new to the program. But as of right now, I do find it helpful! I love how helpful the program is with what I need to do to feel my best. I enjoy how this program is tailored to me. It gives me an insight of what diet is most helpful for me, also allows me to log my food in, meditation/mindfulness, workouts, or I can login my own. I enjoy the different options it provides. I also love how user friendly it is.

    If you are someone who is seeking for guidance on your overall health, I feel this is a great program! Also, the more it's used, the more features you unlock, and your program evolves which is nice to know that you're not stuck at level 1. Again, this is based off of my experience. I also have to mention that customer care is so easy to reach, and always helpful which to me, in this world of AI I appreciate!! Only cons is that if you do not have cell service and you're out on a hike (avid hiker here) it will sadly not log your hike in. Also as a female user, it does not include a period tracker which I feel would be helpful since it tracks a lot of your data/overall health.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed June 25, 2026

    BEST investment I have made towards changing my habits to living a new happier healthier lifestyle with ease. Not only does the ring tell me how I slept/ My heart rate and so much more but it tells me when the best time to work out is and what days are best to workout based off the information from the day and night before. It also helps me keep track of my meals and helps me hit the goals I need to hit in order to lose the weight. Also, when you don't want to eat the same thing every day you can put ingredients you want and it will give you back amazing meal ideas along with giving you other meal ideas for the week. Not to mention you get an amazing Coach that if you have any questions, you can call or email and they get right back to you super-fast to help you out! My person is Christopher HE HAS BEEN AMAZING!

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      Verified purchase
      Staff

      Reviewed June 18, 2026

      I'm so impressed with my experience with the Alter app and ring. I was excited about the DNA aspect of this company, and loved seeing the results of my own individualized test. Knowing that everything is centered around my personal DNA and my individual needs has been game-changing. My favorite aspect of the ring is knowing exactly what my sleep is like every night. I was able to see where I could improve my sleep every night so that my overall health will improve as well. I'm 56 years old, and have loved incorporating Alter into my health experience every day. The staff has been so amazing to help me with questions I've had as well. They have been great. I highly recommend Alter as a way to elevate and improve your health in all aspects of life.

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      Customer ServiceSales & MarketingOnline & AppStaffHonesty & Transparency

      Reviewed June 4, 2026

      I've been using AlterMe for over a year, and I'm really happy with it. I joined because the option of having DNA testing to create a comprehensive recommendation plan that actually works for your body was very attractive. I bought the mirror because I wanted to create that separation of mind and space when working out, which just using the app on my phone wouldn't give me, and I love it. They truly value customer feedback; I've completed many surveys asking what could make the product better, whether you'd prefer this or that. The features and improvements are well thought out based on users' needs, and that shows integrity.

      With the ring, I can monitor my sleep, activity, and other metrics. The nutrition section helps manage my micronutrients, especially helpful for tracking my protein intake which is so hard to reach. The workouts, yoga, and breathwork are great. It's just so much easier than tracking your aura ring, then my apple watch, then tracking your nutrition app, this is all in one place! If only they could also track my supplements (I use SuppCo), I’d never use anything else! Personally, my goals are still a work in progress, but I can honestly say I have the tools to succeed with AlterMe.

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      Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaffRates

      Reviewed June 2, 2026

      I'm rating this a 4 out of 5 only because I was an early adopter and had glitches between The Ring and the mirror. I have taken some time off and have since gone back to using it, and I do see marked improvement. The app has become more robust. Because everything is based on genetics and AI interpretation, there is very little personal control over things like your macros. If you wish to follow a particular protocol, you can't manipulate the macros. With that said, if you want a simple all-in solution with sleep data, recovery data, and what you should work on for exercise for that day laid out for you, this is fantastic. Customer support is fantastic. Having chat built into the app makes it very convenient, so you're able to walk away and come back when it's convenient to continue the conversation. You also receive an email with a response.

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      Sales & MarketingPriceOnline & AppStaff

      Reviewed July 1, 2026

      The guy who signed me up was understanding, supportive and patient. The app has been very helpful at determining what time of day is best for me to workout. And monitoring my recovery has helped me pay attention to my sleeping habits. I’m just starting to dive into the eating portion of the app. But this far that has come up pretty easy as well. Workouts I’ve found challenging but not intimidating. Easy use app and help is always a message away. So far it’s worth the $$. As a new mom it’s nice to learn how my body has changed.

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      Staff

      Reviewed June 29, 2026

      Ring for wellbeing and tracking macros and workouts has been excellent.

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      Customer ServiceStaff

      Reviewed June 25, 2026

      I am so happy with my AlterMe system! This is cutting edge technology that is tailored to my DNA and my real time biometric data and I am convinced there is nothing else like this on the market. Every morning I have a specialized work out, meal plan and guidance for my day based on my readiness level. I chose the silver ring and it's gorgeous and so comfortable. All this technology carries over to the smart fitness mirror which has become my personal trainer and I look forward to my work outs now. I have tried everything out there and this is working for me and I am seeing and feeling incredible results. This is real! The customer service is fantastic and I wish I could give AlterMe 10 stars!

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      Staff

      Reviewed June 25, 2026

      Christopher spend quality time with me and understand my concerns. No pressure and allowed me the time I need to make a decision. Even though I have other health reason I did not go forward with the plan, I do believe that Christopher would have me on a great plan and supported through out my progress. Please pass this Kudos to him as he need to know what a blessing he truly is..

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      Customer Service

      Reviewed June 24, 2026

      A Game-Changer for Personalized, Injury-Free Fitness. The AlterMe Mirror program stands out in the crowded smart-home gym market because it does not just tell you to exercise—it tells you exactly how to exercise based on your body’s unique capabilities at that exact moment. By combining a comprehensive DNA Health Report with live tracking from the AlterMe Ring, the system creates a truly customized wellness blueprint.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed June 22, 2026

      I've had a great experience with the AlterMe Ring. The ring works exactly as expected and has been a valuable part of my daily routine. Unfortunately, I lost my ring, but the customer support team was incredibly responsive, professional, and helpful. They quickly guided me through the replacement process and made everything easy and stress-free. It's rare to find such great customer service these days. Highly recommend both the product and the company!

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      Sales & MarketingOnline & AppEase of Use

      Reviewed June 18, 2026

      I didn’t know what I was getting into when I did the DNA testing. I feel like it was a set up to buy the plan. I bought the plan and it’s been going good so far. They give you a suggestions each day which I like because I’m good at following steps. I like the reminders to do meditation, mindfulness and stretch. Those are things I could get better at. I don’t like to track food on the app. The tracking tool is not customizable enough for me.

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      AlterMe
      Response from AlterMe

      Thank you for sharing your experience. We appreciate your feedback and are glad to hear the daily guidance, reminders, and personalized recommendations have been helpful! We also understand your concerns about food tracking and are continuously working to improve the app experience.

      Thank you for being part of the AlterMe community! Your feedback is valuable and helps guide future enhancements to the platform.

      Verified purchase
      Customer ServicePricePunctuality & SpeedStaff

      Reviewed June 16, 2026

      This actually works and has been the best thing I’ve used to keep me accountable. In the first month I lost 20 lbs! I unfortunately misplaced my charging case and have been off track lately, but customer service has been incredibly helpful in getting me a new one quickly and the process was easy.

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      Customer ServiceSales & Marketing

      Reviewed June 12, 2026

      I ordered the DNA test because it was only $30, but soon after I received it, I started getting texts basically wanting me to hurry up and send it back. Then, because I don't like being pressured, I started reading reviews and decided I wasn't going to sit through a sales call just to get a few basic questions about my DNA answered. I don't recall the ad that got me to purchase the test saying anything about me HAVING to have a call with a fitness expert in order or get my results, or that I would be asked to purchase other products during this call. I hate that sort of thing so that sealed the deal- I'm tossing the test and eating the $30. Based on the other reviews I've see here and elsewhere, now I don't trust them. I wish I would have read the reviews first.

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      AlterMe
      Response from AlterMe

      Karen, we're sorry to hear about your experience. We never want customers to feel pressured. We've reviewed your concerns and reached out directly via email with a resolution.

      Resolution In Progress
      Staff

      Reviewed June 10, 2026

      I've been through the gamut of different dieting programs and AlterMe has shed light on what would work best for me. The results are easy to understand and they have a variety of workouts to choose from

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      Ease of Use

      Reviewed June 10, 2026

      AlterMe is an intuitive and thoughtfully designed app that makes personal growth feel engaging and fun rather than overwhelming. I have been able to track my goals and actually see my progress over time.

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      Staff

      Reviewed June 4, 2026

      Overall I am satisfied with my ring and program. It did take a bit of time to get things figured out but it is nice not to worry or wonder about what exercise to do. Probably my biggest issue is with the sleep app. I work knights and sometimes it says I am sleeping when I am not. I wish there was a function to say that you are going to bed. I would also want more about the diet recommend. I needed more guidance with recipes and suggested foods. Would I spend the money again? Yes I believe I would. I have had a tough year and have not used this app as much as I would have like to but getting back on track now.

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      Customer ServicePrice

      Reviewed June 3, 2026

      Very pushy, very costly, never get calls from them. Not sure what to do when I have questions. Wouldn’t recommend.

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      Resolution In Progress
      Verified purchase

      Reviewed June 2, 2026

      I have been using Alter Me for about 2 years now and I can't go back! I love that it knows my body personally. It tracks my sleep and steps which I love. And since I'm a mom, I love mindlessly following and workout and not having to come up with my own plan. This makes living a healthy lifestyle easier

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      Sales & MarketingOnline & AppStaff

      Reviewed May 29, 2026

      I started this program because I felt lost in the sea of information out there about how to lose weight and I wanted something that would be sustainable and would give me some direction and feedback. I started the AlterMe program about 3 weeks ago and have already lost about 20 pounds. I look forward to the feedback that the app provides and I love the variety of workouts offered that you can do in your own home that fit my level of fitness. I’m feeling a lot better already and look forward to seeing what else I can accomplish with the help of this program.

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      Customer ServicePunctuality & Speed

      Reviewed May 26, 2026

      Tried to make a DNA results appt because 1st appt I had to cancel due to a scheduling conflict I had and they won’t allow me to re-schedule. 9 emails MANY texts and nobody responds.

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      AlterMe
      Response from AlterMe

      We're sorry to hear about your experience. We've reached out to you directly and would appreciate the opportunity to connect, review what happened, and help get this resolved.

      Resolution In Progress
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      Customer ServiceStaff

      Reviewed May 22, 2026

      Awesome response time. Very easy instructions to speak with a live agent.

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      Customer Service

      Reviewed May 20, 2026

      They are sending me things I did not approve and my personal “coach” does not answer my calls. The ring came with instructions that are impossible to read because the font is so small. A large box came without my consent or forewarning. I want to cancel now!!!

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      AlterMe
      Response from AlterMe

      We’re sorry to hear about your experience and understand your frustration. Clear communication and support are extremely important to us, and we are sorry to hear that you’ve had difficulty reaching your fitness advisor and received a shipment unexpectedly.

      We’d appreciate the opportunity to make this right, review your account, and assist with your cancellation request directly. We sent you a private message to ensure this gets resolved.

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      Staff

      Reviewed May 18, 2026

      I ended up finding AlterMe somewhat accidentally and decided to try it on a whim mostly for the DNA report but I didn't expect to like the overall experience as much as I did. The mirror is gorgeous (also as a genuine mirror); the workouts are cool (and change/upgrade over time) and the customer experience is amazing. It took some troubleshooting to get my mirror to connect to my WiFi up front and the Alter team was amazing at working through it with me. Overall, I'm having a great experience with Alter!

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      Customer ServiceSales & MarketingPricePunctuality & SpeedMaintenanceRates

      Reviewed May 18, 2026

      I found a holistic practitioner that sends out DNA to generate a report for your specific genetic makeup. I browsed through her personal example. The cost was $435. I found this company, and I thought the $30 price was great. I was expecting something similar to the DNA book that the holistic practitioner showed me. I wasn't expecting a basic/average report..... Basically, everything I already know about my body. I was also disappointed with part of the report stating that my body was in normal parameters when breaking down complex carbohydrates.

      This is far from what my body does; I suffer from reactive hypoglycemia. This is where the body reacts so strongly to complex carbohydrates that it breaks down into sugar so quickly, resulting in blood sugar crashes. I would think this is not normal! I didn't get to partake in the phone consultation, but my guess is that they would pressure me into buying their product and their subscription. And I'm not doing that, especially when the report was just basic and stuff that I already know. Long story short, I'm just going to spend the money and get my one-time DNA book designed for my health and weight needs. Thanks for taking my $30! Very dissatisfied. I would not recommend.

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      Resolution In Progress
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      PriceEase of Use

      Reviewed May 18, 2026

      I’ve only been using Alter for a short time on and off, but my impression so far is cautiously positive. The design is sleek and blends well into a home, and the interface is easy to navigate. The variety of classes and the quality of instructors stand out, making the experience feel polished and engaging. However, since I haven’t used it long enough, it’s hard to judge how well the content holds up over time or whether the cost will feel worthwhile in the long run. Overall, it shows a lot of promise, but I’d need a longer period of consistent use to fully evaluate its value.

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      Customer ServiceSales & MarketingOnline & App

      Reviewed May 15, 2026

      Like most new things, the app takes a little while to figure out- I especially love the sleep data I get. They have great customer service as well.

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      Reviewed May 15, 2026

      Lovely to work with. Upgraded me to the ring. I'm excited to get back on track.

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      Customer ServiceStaffRates

      Reviewed May 14, 2026

      I appreciate all of the added features constantly being applied. I’m very interested in getting to know my body and what’s best for it and ALTER has really helped me understand what my body needs and why. Buying the ring has changed how I take care of my body and my nutrition. The ability of food tracking and fitness tracking in one app that keeps your goals in mind was exactly what I was searching for. The customer service has been amazing very responsive and helpful!

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      Price

      Reviewed May 14, 2026

      I have had the best experience with them! I had surgery in March on my hand and my finger is still swollen and they are sending me a new ring free of charge!

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      Sales & MarketingOnline & App

      Reviewed May 12, 2026

      I enjoy the Alterme ring and app. The app, along with the ring, tells me each morning what exercise routine is best for the day. I also log my meals and track my calories, protein, fat, and carbs. You can also use the app to track your steps.

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      Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaffEase of UseRates

      Reviewed May 11, 2026

      I signed up for AlterMe 2 months ago after have trouble losing weight and feeling rested. So far it has been a great experience! The workouts provided in the app are easy to follow, customizable by time/type/level, and even change as you get stronger. The program makes it super easy to know what workout to do each day. I was also surprised to learn that my body performed better by giving it more time to rest than I realized. So that insight was helpful in my weight loss and strength journey. The customer service has been outstanding as well. Any question or issue I have had was quickly resolved. I also appreciate the DNA results that have been shared. Extremely interesting to understand what foods, exercise type, and recovery works for my body.

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      Customer ServiceSales & MarketingPunctuality & SpeedStaffFollow-Through

      Reviewed May 8, 2026

      Scam-that sums up this company. I have reported them to government agency. They never followed through with scheduled calls with fitness advisor. They never sent me the results of my test (they were supposed to during the fitness advisor call). Now that have my DNA, and all I have is frustration and unanswered questions.

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      Sales & Marketing

      Reviewed April 24, 2026

      I wish I had researched this more, so that’s on me. I was hopeful that I would get some enlightening information about why I can’t lose weight. It was all very general and I was just average across the board. Except for bone density which I recently had checked. AlterMe said slightly above risk and my doctor said I “could be the poster child for women my age”! Then came the sales pitch and then the by the book pressure to which I could and did predict what would be said. At that point, I decided I had wasted enough of my money and wasn’t going to spend any more. So, basically, I learned nothing towards my weight loss journey.

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      Resolution In Progress
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      PriceRatesHonesty & Transparency

      Reviewed April 13, 2026

      I did my DNA test for 30.00. I am currently trying to cancel - and they are holding 799.99 for the DNA test for the "additional testing". Nowhere did it say that if I joined he App would I be charged another non refundable fee of 799.00. The original 30.00 price is misleading.

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      Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppRefunds & PayoutsStaff

      Reviewed April 10, 2026

      The first person I spoke with made this company seem fantastic, sounded like they check in on you and and that it was more than wearing an expensive, uncomfortable ring and doing exercises they suggested. A week in I realized this wasn't as expected and I hated wearing the bulky ring. I asked about canceling since they said I had 30 days to do so. And was met with well you still have to pay 800 bucks. For what? Some in-depth dna results I NEVER RECEIVED.

      A week later I called and asked again to cancel. And I was still in the 30 day time frame. They refused to cancel it. And tell me I was on the hook for the 800. Again for results I never received. I never got the label to return their products. I have tried to google where to return it to. With no luck. Then their finance started calling me and emailing me, I told them I tried canceling this and the company wouldn't let me. So they said they'd reach out to the company to find out. I have yet to hear back from either company. And I still have their products in a box ready to ship back. I haven't used the ring in MONTHS, I deactivated my account on their app and deleted the app.

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      Verified purchase
      Customer ServiceSales & MarketingPriceRefunds & PayoutsStaff

      Reviewed March 31, 2026

      Buyer Beware! They advertise AlterMe to be HSA/FSA eligible. This was the main reasons I bought the ring. Unfortunately AlterMe has not been able to provide the necessary documentation to my FSA company so I can be reimbursed. I’ve reached out to my salesperson (Adam) and have not gotten a response. The initial cost for the ring was $99. The rest of cost is being financed at $125 a month for 12 months.

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      Verified purchase
      Sales & MarketingPricePunctuality & Speed

      Reviewed March 27, 2026

      I purchased the dna kit at a discount. You do have to listen to a sales pitch. I knew this ahead of the game. I did decide to go ahead and purchase the whole kit, the ring, mirror. They were having a sale. I paid 99 down and 75 a month for 20 something months. Everything came quick. The ring was very bulky and I decided not for me. Then they offered to exchange it for a slim ring, This was much better. I have been using it ever since. I think I'm a month in. The ring does not register your sleep correctly. I try to relax around 830 and sleep at 9. I always get up at 4 for drink of water and go back to sleep. I never has me a sleep when I fall asleep and has me awake a 4. So then my daily score is low.

      Since the ring is not accurate neither is there recommendations for the day. You also log your food. It is a pain because the information they have is never right and I have go in and change the macros. For something so expensive I expected better performance, I can even cancel or return. I do still with the program since I'm paying so much, so that's a plus.

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      Customer ServiceSales & MarketingOnline & App

      Reviewed March 20, 2026

      I wish I had read the reviews before agreeing to this. The ring doesn’t work. It is has never been accurate in my step count - off by thousands of steps compared to two other step counting devices. The ring glows green most of the time - which is annoying to sleep with and will ruin a photo by reflecting green everywhere. And the app doesn’t work like it said it would. They keep sending emails saying that it is due to an outage with a third party. After reading the reviews, sounds like it’s been a pretty long outage. Don’t waste your money. Which, by the way, is a ton of money…

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      Verified purchase
      Customer ServicePriceTimeliness

      Reviewed March 19, 2026

      Initially, I thought that the ring was great. But since then it has not been working properly. Does not track my sleep as it always seems to be disconnected. I also bought it with my FSA card and was told that it would be FSA eligible and since then I have been unable to get a legitimate receipt to turn in to my FSA card. I have asked for a receipt several times with no response. The only time they ever responded was to sell me another ring when mine was lost. Typical company trying to capitalize on people’s insecurities. Not worth $1699.

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      AlterMe Company Information

      Company Name:
      Alter
      Website:
      www.alterme.com