Planet Fitness Reviews

The Planet Fitness on Memorial Drive here in Atlanta is AWESOME: the Atmosphere & Culture: "Very welcoming and non-intimidating environment," "a truly judgment-free zone," and "great for all fitness levels". Cleanliness & Maintenance: "Spotlessly clean," "staff regularly clean equipment," and "machines are always in great working condition". Cost & Value: "Best gym value in town," "hard to beat the $10/month price," and "Black Card benefits (guest privileges, massage chairs) are great". Staff & Training: "Friendly and helpful staff" and "knowledgeable trainers willing to help," particularly mentioning free fitness training. Facilities & Equipment: "Lots of variety in cardio and weight machines," "never have to wait for machines," and "convenient 24/7 hours".

The staff at this Planet Fitness location always brings great energy, and Kyra J. stands out with her consistently positive attitude and professionalism. The men’s restrooms are impressively clean every visit, which makes the whole gym experience even better. Really appreciate the pride this team takes in the facility.

Great crew. Always polite and professional, dropped my wallet, made a phone call and the staff remembered me, they make you feel like family. So to the crew on 59th and Ames in Omaha a big thank you! Keep up the great work.

I overheard the manager (Chelsea) at Planet Fitness in Somers Point bashing and belittling an employee to another employee! She was talking about a young girl who hasn’t been there very long. She must be a terrible manager because her comments were sexual discriminating and disrespectful. I can’t believe a manager would talk about her employees like this to other employees and laugh about it! I feel terrible for whoever she is talking about! This was in an area of the gym where others could hear, I was shocked! This is a Human Resources nightmare!

I had the worst situation at Planet Fitness today. Her name is (Mel) Planet Fitness in Elgin Illinois. I lost my son and have extreme anxiety and PTSD. I’m on disability because of my symptoms. The only way I feel like I’m not numb is to go to Planet Fitness and now I am dropping my membership because of the employee Mel location in Elgin Illinois on Randall Road. The way she bullied me is unimaginable and she would not stop. She kept on gaslighting me. I’m looking for a lawyer. I left with my anxiety and PTSD 100 times worse. I had my membership before I lost my son and took a long, long break after my son’s passing. I still paid my membership because of being detached from anything so technically I’ve been a member for over a decade now. I’m dropping my membership because of (Mel). I will never go to another Planet Fitness again. Shame on Planet Fitness for hiring someone like this so-called woman. She is evil.

I paid for the first month and second month that that I didn't want to pay but they automatically hit for the second month. I been busy with so much other stuff, I haven't even had time. So I get hit for a charge for 69 bucks, which I have no idea why you can tell I haven't even went so they charge from a completely different thing called ABC pf Philadelphia mayf instead of the usual Planet Fitness then y'all tell me I can't leave and pretty much I have to pay for a month service when you been paid already for March and April services. Don't go here, maybe I would have tried going back if you guys worked with people now I'll never try it out, the worst forcing people to pay you.

All the CONS listed here are all TRUE from the Planet Fitness Harbor Blvd. Fountain Valley. No one helps to get back our hard-earned money. We used it for 1 day only, cancelled and still charged for 3 months and other extra charges.

I've been a member for many years and I welcomed the new changes, But it has been a disaster for me going to the different gyms to find comfort or to be able to use the washroom, or water fountain, or massage chairs, I was not able to take advantage of all that Planet Fitness offers but I'm still being charge full fee.. So disappointed in that we should have gotten a discount or something.. I am looking for another gym to join... The managers did not have a humble attitude about this situation like planet is the only gym in town... Not satisfied at all with the shitty construction going on...

Horrible young kids that work there. Specifically a young kid small build brown hair. Very inattentive. Lack to want to do his job. Slow moving. Horrible service. Would rather stand around and bullshit than to do his own job. Very unmotivated and hate seeing this individual every time I go. He’s very flat and I can’t stand him.

I would have given Planet Fitness 5 stars, except for one reason - High school students admitted free over summer vacation. I realize that the policy is well-intentioned. So why would I object? Allow me to lay out my concerns with the following bullet points: