AlterMe Reviews

This actually works and has been the best thing I’ve used to keep me accountable. In the first month I lost 20 lbs! I unfortunately misplaced my charging case and have been off track lately, but customer service has been incredibly helpful in getting me a new one quickly and the process was easy.

I ordered the DNA test because it was only $30, but soon after I received it, I started getting texts basically wanting me to hurry up and send it back. Then, because I don't like being pressured, I started reading reviews and decided I wasn't going to sit through a sales call just to get a few basic questions about my DNA answered. I don't recall the ad that got me to purchase the test saying anything about me HAVING to have a call with a fitness expert in order or get my results, or that I would be asked to purchase other products during this call. I hate that sort of thing so that sealed the deal- I'm tossing the test and eating the $30. Based on the other reviews I've see here and elsewhere, now I don't trust them. I wish I would have read the reviews first.

I've been through the gamut of different dieting programs and AlterMe has shed light on what would work best for me. The results are easy to understand and they have a variety of workouts to choose from

AlterMe is an intuitive and thoughtfully designed app that makes personal growth feel engaging and fun rather than overwhelming. I have been able to track my goals and actually see my progress over time.

Overall I am satisfied with my ring and program. It did take a bit of time to get things figured out but it is nice not to worry or wonder about what exercise to do. Probably my biggest issue is with the sleep app. I work knights and sometimes it says I am sleeping when I am not. I wish there was a function to say that you are going to bed. I would also want more about the diet recommend. I needed more guidance with recipes and suggested foods. Would I spend the money again? Yes I believe I would. I have had a tough year and have not used this app as much as I would have like to but getting back on track now.

Very pushy, very costly, never get calls from them. Not sure what to do when I have questions. Wouldn’t recommend.

I have been using Alter Me for about 2 years now and I can't go back! I love that it knows my body personally. It tracks my sleep and steps which I love. And since I'm a mom, I love mindlessly following and workout and not having to come up with my own plan. This makes living a healthy lifestyle easier

I'm rating this a 4 out of 5 only because I was an early adopter and had glitches between The Ring and the mirror. I have taken some time off and have since gone back to using it, and I do see marked improvement. The app has become more robust. Because everything is based on genetics and AI interpretation, there is very little personal control over things like your macros. If you wish to follow a particular protocol, you can't manipulate the macros. With that said, if you want a simple all-in solution with sleep data, recovery data, and what you should work on for exercise for that day laid out for you, this is fantastic. Customer support is fantastic. Having chat built into the app makes it very convenient, so you're able to walk away and come back when it's convenient to continue the conversation. You also receive an email with a response.

I started this program because I felt lost in the sea of information out there about how to lose weight and I wanted something that would be sustainable and would give me some direction and feedback. I started the AlterMe program about 3 weeks ago and have already lost about 20 pounds. I look forward to the feedback that the app provides and I love the variety of workouts offered that you can do in your own home that fit my level of fitness. I’m feeling a lot better already and look forward to seeing what else I can accomplish with the help of this program.

Tried to make a DNA results appt because 1st appt I had to cancel due to a scheduling conflict I had and they won’t allow me to re-schedule. 9 emails MANY texts and nobody responds.

Awesome response time. Very easy instructions to speak with a live agent.

They are sending me things I did not approve and my personal “coach” does not answer my calls. The ring came with instructions that are impossible to read because the font is so small. A large box came without my consent or forewarning. I want to cancel now!!!

I ended up finding AlterMe somewhat accidentally and decided to try it on a whim mostly for the DNA report but I didn't expect to like the overall experience as much as I did. The mirror is gorgeous (also as a genuine mirror); the workouts are cool (and change/upgrade over time) and the customer experience is amazing. It took some troubleshooting to get my mirror to connect to my WiFi up front and the Alter team was amazing at working through it with me. Overall, I'm having a great experience with Alter!

I found a holistic practitioner that sends out DNA to generate a report for your specific genetic makeup. I browsed through her personal example. The cost was $435. I found this company, and I thought the $30 price was great. I was expecting something similar to the DNA book that the holistic practitioner showed me. I wasn't expecting a basic/average report..... Basically, everything I already know about my body. I was also disappointed with part of the report stating that my body was in normal parameters when breaking down complex carbohydrates.

I’ve only been using Alter for a short time on and off, but my impression so far is cautiously positive. The design is sleek and blends well into a home, and the interface is easy to navigate. The variety of classes and the quality of instructors stand out, making the experience feel polished and engaging. However, since I haven’t used it long enough, it’s hard to judge how well the content holds up over time or whether the cost will feel worthwhile in the long run. Overall, it shows a lot of promise, but I’d need a longer period of consistent use to fully evaluate its value.

Like most new things, the app takes a little while to figure out- I especially love the sleep data I get. They have great customer service as well.

Lovely to work with. Upgraded me to the ring. I'm excited to get back on track.

I appreciate all of the added features constantly being applied. I’m very interested in getting to know my body and what’s best for it and ALTER has really helped me understand what my body needs and why. Buying the ring has changed how I take care of my body and my nutrition. The ability of food tracking and fitness tracking in one app that keeps your goals in mind was exactly what I was searching for. The customer service has been amazing very responsive and helpful!

I have had the best experience with them! I had surgery in March on my hand and my finger is still swollen and they are sending me a new ring free of charge!

I enjoy the Alterme ring and app. The app, along with the ring, tells me each morning what exercise routine is best for the day. I also log my meals and track my calories, protein, fat, and carbs. You can also use the app to track your steps.

I signed up for AlterMe 2 months ago after have trouble losing weight and feeling rested. So far it has been a great experience! The workouts provided in the app are easy to follow, customizable by time/type/level, and even change as you get stronger. The program makes it super easy to know what workout to do each day. I was also surprised to learn that my body performed better by giving it more time to rest than I realized. So that insight was helpful in my weight loss and strength journey. The customer service has been outstanding as well. Any question or issue I have had was quickly resolved. I also appreciate the DNA results that have been shared. Extremely interesting to understand what foods, exercise type, and recovery works for my body.

Scam-that sums up this company. I have reported them to government agency. They never followed through with scheduled calls with fitness advisor. They never sent me the results of my test (they were supposed to during the fitness advisor call). Now that have my DNA, and all I have is frustration and unanswered questions.

I wish I had researched this more, so that’s on me. I was hopeful that I would get some enlightening information about why I can’t lose weight. It was all very general and I was just average across the board. Except for bone density which I recently had checked. AlterMe said slightly above risk and my doctor said I “could be the poster child for women my age”! Then came the sales pitch and then the by the book pressure to which I could and did predict what would be said. At that point, I decided I had wasted enough of my money and wasn’t going to spend any more. So, basically, I learned nothing towards my weight loss journey.

I did my DNA test for 30.00. I am currently trying to cancel - and they are holding 799.99 for the DNA test for the "additional testing". Nowhere did it say that if I joined he App would I be charged another non refundable fee of 799.00. The original 30.00 price is misleading.

The first person I spoke with made this company seem fantastic, sounded like they check in on you and and that it was more than wearing an expensive, uncomfortable ring and doing exercises they suggested. A week in I realized this wasn't as expected and I hated wearing the bulky ring. I asked about canceling since they said I had 30 days to do so. And was met with well you still have to pay 800 bucks. For what? Some in-depth dna results I NEVER RECEIVED.

Buyer Beware! They advertise AlterMe to be HSA/FSA eligible. This was the main reasons I bought the ring. Unfortunately AlterMe has not been able to provide the necessary documentation to my FSA company so I can be reimbursed. I’ve reached out to my salesperson (Adam) and have not gotten a response. The initial cost for the ring was $99. The rest of cost is being financed at $125 a month for 12 months.

I purchased the dna kit at a discount. You do have to listen to a sales pitch. I knew this ahead of the game. I did decide to go ahead and purchase the whole kit, the ring, mirror. They were having a sale. I paid 99 down and 75 a month for 20 something months. Everything came quick. The ring was very bulky and I decided not for me. Then they offered to exchange it for a slim ring, This was much better. I have been using it ever since. I think I'm a month in. The ring does not register your sleep correctly. I try to relax around 830 and sleep at 9. I always get up at 4 for drink of water and go back to sleep. I never has me a sleep when I fall asleep and has me awake a 4. So then my daily score is low.

I wish I had read the reviews before agreeing to this. The ring doesn’t work. It is has never been accurate in my step count - off by thousands of steps compared to two other step counting devices. The ring glows green most of the time - which is annoying to sleep with and will ruin a photo by reflecting green everywhere. And the app doesn’t work like it said it would. They keep sending emails saying that it is due to an outage with a third party. After reading the reviews, sounds like it’s been a pretty long outage. Don’t waste your money. Which, by the way, is a ton of money…

Initially, I thought that the ring was great. But since then it has not been working properly. Does not track my sleep as it always seems to be disconnected. I also bought it with my FSA card and was told that it would be FSA eligible and since then I have been unable to get a legitimate receipt to turn in to my FSA card. I have asked for a receipt several times with no response. The only time they ever responded was to sell me another ring when mine was lost. Typical company trying to capitalize on people’s insecurities. Not worth $1699.

I’ve taken a couple DNA tests before and they mostly focused on ancestry. I was curious what a health-focused report would look like. The DNA+ version was surprisingly insightful, especially the sections about micronutrients and metabolic patterns. It gave me context I never had before.