
AlterMe Reviews
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About AlterMe
AlterMe is a next-generation health and fitness platform that personalizes your entire wellness journey based on your unique DNA, real-time biometrics and behavioral data. The system combines genetic testing, continuous biometric tracking with the AlterMe Ring, and individualized workouts, recovery sessions and nutrition guidance delivered through the AlterMe app.
Visit www.alterme.com
- Personalized through DNA testing and biometric data
- Up-to-date recommendations through fitness tracking
- Works well with GLP-1 medications
- Clear DNA handling and sample destruction policies
- App-based body scans for tracking physical changes over time
- Pricey subscription costs
- Recommendations seem to rely heavily on AI
AlterMe Reviews
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- 4,938,889 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed March 12, 2026
The biggest surprise from my DNA report was learning that my metabolism responds better to higher protein intake than I realized. I increased protein in my meals and noticed I stayed fuller longer. Over six months I lost 18 pounds without feeling like I was dieting.
Reviewed Feb. 27, 2026
I have not been happy with this. They made it sound like all this exciting stuff was gonna be an available to me and help me with weight loss, but I only gained weight. Also, there is a point system on the workouts that if you make so many points, they waive your fee. I even put this information from the app into AI and that’s exactly how they explained it. I explained this to Dominic, the salesman, but got no response. That’s the only reason why I accepted this plan with the ring. I feel like I’ve been scammed and everything the ring does my phone does too. The biggest mistake of the decade right here.

Reviewed Feb. 25, 2026
Purchased the ring and it never works correctly. Response was "this is due to an outage with one of our connected services. Your readiness score, daily recommendations, historical stats, or other biometric insights may be delayed." I requested a refund a week later and was told I had to pay $99 for restock fee and $899 for DNA analysis which is confusing. If I didn't sign up the DNA was the $27.99 I originally paid but since I signed up the report is now $899. It's just a scam. Uses AI for meals and workouts which you can do yourself. Ring doesn't track correct sleep and workouts.
Reviewed Feb. 18, 2026
The flexibility is what’s kept me going. I eat a bagel? No problem. The app adjusts. I eat a high-protein salad? Adjusts again. It’s not a punishment — It’s a system that works with real life. I don’t feel like I’ve “ruined” my progress over one meal anymore.
Tessa | AlterMe Response Team

Reviewed Feb. 12, 2026
I signed up for AlterMe and paid $32.57 for what was presented to me as a DNA test. After deciding the program was not a good fit, I contacted support within the 30-day window to request a return. That’s when I was informed that the “DNA+” service is actually an $899 lab service that continues to be charged monthly until paid in full, even if you return the ring and cancel the program. At no point during checkout did I understand that I was committing to an $899 financial obligation. I paid $32.57. I did not knowingly agree to finance an $899 test.
When I asked how $899 could be deducted from a refund when I hadn’t paid that amount, I was told that I would continue to be charged monthly until it was paid off, or I could pay the $899 in full. This was not clearly explained in a way that a reasonable customer would understand they were entering into an $899 obligation. If you are considering this program, read every line carefully and understand that what appears to be a low upfront DNA test fee may actually be an $899 commitment. Very disappointing experience.
Reviewed Feb. 10, 2026
AlterMe does the basics well. It tracks steps, heart rate and sleep efficiently. To add food you take a picture and AI calculates the macros which have never been very accurate for me. They do not have any support for women's health or stress built in to their platform. I do really like the recommendations for workouts based on your DNA results and your current night's sleep. I would really like if the program took menstrual cycles into account when making these recommendations. AI is heavily relied on for workouts. Their customer service is responsive and helpful.

Reviewed Feb. 9, 2026
If I could leave a 0/5 I would. Poor customer service. I work in an acute care hospital M-F and am unable to schedule with the very limited time slots they offer. Asked Brayden to send me results via email, received a text back a few days later stating I was running out of time to get my results. Emailed Brayden again on 2/5 and he was agreeable to send results and start the consultation via email with me. It’s now 2/8 and received another email asking if I have given up… Yep on AlterMe. Waste of money.
Reviewed Jan. 19, 2026
Spoke to a representative before ordering - Keith but only got support phone number to call for questions/issues. NO ONE answers the support line?!?!? NO ONE calls back - I have stayed on the phone for HOURS and NO RESPONSE?!?!? I have questions - my phone doesn’t connect to the mirror, I don’t know how to “count” my own workouts at my gym classes, etc etc. So far it’s been a VERY EXPENSIVE DISAPPOINTMENT. Not sure what “receipt” I was to upload to be a verified buyer but I have a record of the payment from my bank. Sounds like a great idea but NO FOLLOW UP. 😩😩😩😩😩😩
so we can follow up directly.
Tessa | AlterMe Response Team

Reviewed Jan. 6, 2026
I am a physician specializing in wellness and internal medicine. I have been recommending and using Alterme for over a year. I have logged over 700 sessions including cardio, strength, meditation and breathing exercises and going strong. The program attracted me initially by analyzing my genetic DNA driven health strengths and weaknesses (stress). This has given me insight and direction into my personalize program. The alterme biometric band and now the updated alterme ring gives health metrics into sleep, heart rate activity, heart rate variability and is core to my workouts and stress management. The alterme ring is attractive and is a conversation starter with my patients about their wellness challenges. I lead by example. However, it is the multiple fitness applications including progressive cardio, strength, meditation and breathing exercises that are core to the program.
The program is fun to use, easy to follow the exercises, the screen is awesome, easy setup, and there are constant user improvements. The recent addition of Pilates with Sorel and Meditation with Nikki add to the experience. Meagan's strength exercises are my go to workouts. I have recommended ALTERME to all my patients on GLP1 medication and all who are striving to achieve their optimum wellness. I can honestly say the ALTERME program has had the best overall impact on my personal health wellness journey. My patients who have started the program have thank me for the introduction into this platform. The ALTERME is the first to incorporate the advanced technology available with a fun fitness program that is geared to all levels of fitness. I highly recommend ALTERME.
Tessa | AlterMe Response Team
Reviewed Dec. 30, 2025
I purchased the AlterMe ring in August with high expectations, but unfortunately my experience has been extremely disappointing. During regular use, I noticed that the light on the ring turns on during the night while I’m sleeping, which is very uncomfortable and disruptive. In addition, the ring becomes tight and uncomfortable, making it impossible to wear it 24 hours a day as the company requires — especially overnight, which defeats the purpose of continuous tracking. I contacted customer support to explain these issues. Not only was I told that I cannot cancel the service, but I also asked for the total amount so I could pay it off and stop the monthly charges. My requests have been repeatedly ignored or met with very delayed responses.
To make matters worse, at the time of purchase I also bought the Alter Me mirror, which never worked. After countless attempts to connect it and multiple troubleshooting efforts, we were never able to get it functioning. Despite this, the company refused to accept a return. Overall, this has been a huge waste of time and money. It feels like the company is far more concerned with enforcing monthly charges than actually supporting customers or standing behind their products. Based on my experience, I would not recommend Alter Me to anyone.
Reviewed Dec. 27, 2025
Wrote this review on the Alter Me Subreddit but was deleted since the page is started by the alter me owners. I purchased the alterme dna report kit through an ad so it was only about $35 instead of the full price. Regardless everything I learned feels useless. You can't see your results without speaking to someone. You'd think they will be explaining your results but it's more of a sales pitch. During my phone call I had to ask questions of what certain things meant because he'd just skip past them and ask me questions that were leaning towards the full program. The results didn't feel personalized, everything I saw and the recommendations I received were very generic and generalized. Don't waste your money
Thanks for sharing your experience. I’m sorry the DNA call felt generic or sales-focused. That’s not how we want anyone to feel. We'd like the chance to try and make things right if you would be open to it. There’s no pressure to buy anything. We just want to make sure you get real value from what you paid for.
If you’re open to it, just shoot us an email at support@alterme.com and I hope we can turn this around for you.
Tessa | AlterMe Response Team
Reviewed Dec. 18, 2025
Super excited about this service. I feel like I have a coach already because a real person and not ai is working with me. I used to be really big into working out and the gym but it’s fallen off in the last few years. The only fun thing was bike riding but in Ohio it’s kinda hard in the winter. Also someone stole my bike. 😢 Looking forward to a new chapter for better health.

Reviewed Dec. 17, 2025
I absolutely love this process, and it was super simplistic, but the results were completely eye-opening to me as a runner who thought I did not need to focus on strength training as much. It really has changed how I think about my training split and what I am prioritizing. Also seeing all of the results have been so helpful day today for me.
-Jaymie | AlterMe Response Team

Reviewed Dec. 10, 2025
I’ve been using the Alter Ring along with the AlterMe app, and overall my experience has been very positive. The ring is comfortable to wear, lightweight, and easy to forget about during the day. I like that it tracks a variety of health metrics without being bulky or distracting. The AlterMe app is very user-friendly and gives clear explanations of each health score. I’ve found the recommendations helpful, especially the personalized goals and tips. It has helped me understand my sleep, stress levels, and activity patterns in a more meaningful way.
There were a few small learning curves at the beginning, such as getting used to the syncing and exploring all the features, but after the first couple of days everything became straightforward. Customer support was responsive and the setup instructions were clear. Overall, the combination of the ring and the app has helped me stay more aware of my daily habits and motivated me to make healthier choices. I would recommend it to anyone who wants easy, continuous tracking without wearing a smartwatch.
Tessa | AlterMe Response Team

Reviewed Dec. 10, 2025
Alter Me is perfect for someone like me that wants to have a live like trainer with them but can’t afford a in person trainer. The best part for me has been the mirror. The people at Alter Me have also been truly amazing. Alter Me has helped me go in the right direction with not only my weight loss, but also my everyday health journey.
Ellen, thank you so much for sharing this. It means a lot that you not only chose to try AlterMe, but that you took the time to speak from the heart about your experience. That’s something we will never take for granted. You’re doing the work. You’re showing up. And by sharing this, you’ve also helped others who might be looking for the same kind of support. We’re grateful to be in this with you.

Reviewed Dec. 9, 2025
I really like the app and how easy it is to use and include your data. I keep track of my sleep which has been the most complicated situation for me for the past 3 years, and now I can actually see the data the day after, and then I can know what works for me what did I do differently and make changes. I was also tracking nutrients by hand before, now I just take a picture or write something in any language and it will take it and count it. Plus, I always do the meditation, stretching and different workouts from the app a few times a week. Those are my 3 fundamentals I always check: Sleep, Nutrients, Physical Activity. I really love this app and I always show off my ring and recommend it to my friends hehe.
This made me smile. Figuring out sleep used to be a mystery for me too, so I totally get how big it is to finally see what’s working and feel like you’re in control again. - Tessa | AlterMe Response team

Reviewed Dec. 8, 2025
I have the ring - started last Saturday and was down 2 lbs in 4 days. I'm coming from the Optavia program, which I lost 100 lbs on in a year, but the restrictive approach just wasn't something I could sustain and after 2yrs keeping it off, I slipped back - gained 40 lbs. So far, I really like AlterMe's whole body approach, the workout variety and the breath work have been extremely beneficial to me, as has the instant analysis of my meal selections. I'm Much more mindful of my food choices, and feel I am developing more self control, without feeling deprived or like particular foods are wholly off limits. I'm hopeful that this is The thing to helping me stay a healthy and happy weight.
Beth, I really hear you on the ups and downs! It takes so much courage to start again, and I love that you're finding a more balanced, livable path with AlterMe. That mix of workouts, breath work, and just feeling in control without being restricted is everything I wish I had years ago too. - Jayme | AlterMe Response Team
Reviewed Dec. 5, 2025
Busy life but needed to track my health and exercise better. AlterMe is key and keeps me focused and accountable, bar none exceptional program! I do strength training five days a week, love pushing weights but has no change. I also walk over 3 miles a day but still stick with no weight loss or gains. I learned to use the app to assist and track better. Great options.
Sharalyn, I know how hard it is to do all the right things and still feel stuck! It’s amazing that you kept showing up and found a tool that helps you dial things in. Sounds like you're strong, consistent, and finally getting the support you deserve! - Tessa | AlterMe Response Team

Reviewed Nov. 26, 2025
I love my Alter mirror and the app. I struggled with using workout apps on my phone. I love waking up in the morning and met with the gentle lighting around the outside of the mirror. I don't like turning on the lights, so this soothes me. I also love that there is not a lot of chatting like the usual three person session. You watch a trainer explain and it's on a timer, so a 10 min or 20 min workout is truly that. I love that if you do the workouts requested for the week it waives the app fee; so I just pay the monthly payment for the mirror and it's totally worth it. No more trying to watch my little phone. If I'm lying down stretching I can watch the mirror and not move to see the change.
The DNA testing was insightful; it started me out and moved me at the right pace. Other programs I would be so sore I couldn't move forward. I feel it but it's at the right pace for me. I LOVE ALTER. I'm in perimenopause with anemia with a quick weight gain and inflammation. I had not worked out in 14 years. The pictures are a year apart. Please reach out if you want more information.
Tessa | AlterMe Response Team
Reviewed Nov. 20, 2025
AlterMe has been a truly wonderful experience for me when it comes to health and wellness companies. The communication, warmth, and kindness from the employees and staff have been truly amazing. The products and app themselves are a game-changer in helping me stay accountable and improve my overall health and well-being.
Tessa | AlterMe Response Team
Reviewed Nov. 14, 2025
Alter has been a game changer for me. The coaches and exercises are super motivational and easy to follow. The DNA analysis is really eye opening & helpful to set up a personalized program for my specific needs. Great program. Highly recommend!
Tessa | AlterMe Response Team
Reviewed Nov. 14, 2025
I love my alter system! The DNA was very insightful and gave me a good foundation to start the program. I started in February with the wristband I used it to sleep and track my workouts. Recently I purchased the ring. I wear the ring all day everyday. It is very accurate as I have a Garmin that does the same thing and they are in perfect sync. The workouts are tailored to you. When you wear your ring to sleep wake up log in the app and based on your sleep gives your workout that day. Also, with the mirror they have playlist to workout to that is preloaded with different genre’s. Awesome Songs! The workouts get casted from the phone to the screen. It’s honestly pretty cool. For the eating portion no longer do you need to log each thing you eat because you take a picture and it’s done for you!!! I would give the system 10 stars if I could. Thank you Alter!
Tessa | AlterMe Response Team
Reviewed Nov. 13, 2025
I didn’t know how burned out I was. The recovery tools in AlterMe showed me. My body feels stronger and I’m finally making progress. Highly recommend. It’s like I hit reset on my entire system. I have more energy, better sleep, and a calm focus I didn’t realize I was missing.
Tessa | AlterMe Response Team
Reviewed Nov. 13, 2025
I didn’t trust it at first. But then I saw my body respond to what my DNA insights were saying in the beginning and suddenly it made sense why nothing else worked. This is different. It’s like my body finally has a manual, and I’m learning how to use it. Every change feels intentional and backed by data—not guesswork.
Tessa | AlterMe Response Team
Reviewed Nov. 11, 2025
I would say this changed my life. Not overnight, but in a deep, lasting way. I’ve tried every program. This is the only one that stuck. It didn’t demand perfection—it taught me balance. The habits became second nature, and the results followed naturally.
Tessa | AlterMe Response Team
Reviewed Nov. 10, 2025
I used to just walk on the treadmill and hope it helped. Alter told me that I had a higher fat-burning response to cardio, and now I do intervals 3x a week based on DNA. Down 13 lbs and I didn’t touch a dumbbell. This works because it’s tailored.
Tessa | AlterMe Response Team
Reviewed Nov. 10, 2025
My HRV score has gone up and I feel amazing waking up. I’m sleeping deeper and recovering faster without changing much else. It’s wild how much better my mornings feel now. I didn’t realize how drained I was until I started feeling this good.
Tessa | AlterMe Response Team
Reviewed Nov. 8, 2025
Okay this program feels like I hired a team of scientists just for me. The genetic stuff makes me feel like this isn't a guessing game anymore. The way the workouts and meals change around my cycle? GENIUS. I’m down 10 lbs and not even thinking about dieting anymore.
Tessa | AlterMe Response Team
Reviewed Nov. 7, 2025
The DNA report blew my mind. I found out I don’t process fats very well, and the system actually adjusts for that. I’ve tried keto like 3 times and failed. Now I know why. Since switching to my Alter DNA macros, I’ve dropped 11 pounds and I’m not starving myself either.
Tessa | AlterMe Response Team
Reviewed Nov. 7, 2025
The Alter Me system sets you up with empowering information. The DNA report made sense of my lived experience and helped me filter out the contradictory diet and exercise advice. It gave me the benefit of making grocery shopping and meal planning easier, and using the biometric tracker and mirror enabled me to make sure I'm working out in a way that's best for me from the convenience and privacy of my own home. The motivation to be consistent with your diet and exercise is a lot easier as the Alter Me system removes the confusion and frustration from your fitness journey.
Tessa | AlterMe Response Team
Reviewed Nov. 6, 2025
Hi everyone. I got my AlterMe pro 3 days ago and honestly it is fascinating how it works. The ring is gorgeous I got mine in gold, very comfortable. Keep in mind the tester size is bulky and is less comfortable. Choose the size that seats snug but not super tight, the real deal is way more comfortable, you don’t want it to fall while you are running around or washing dishes. My favorite part of the morning now is to check how i slept, now it makes sense why i have been waking up tired, barely get deep sleep and the meditation before bed helps. The mirror is my favorite thing honestly, without it I would probably be less enthusiastic to work out. It’s less of a chore and more of a fun activity to me. I have been working out for a long time barely seeing results and honestly I am very excited to try something that is designed specifically for me
Tessa | AlterMe Response Team
Reviewed Nov. 6, 2025
I've been on the program for 3.5 weeks and I've lost 9.3 lbs. I'm sleeping better, have more energy and it's so easy to follow. I've been on many weight loss/lifestyle change journeys and this is by far the best one.
Reviewed Nov. 5, 2025
I love the information that it gives me with regards to my sleep quality. I like the stretching workouts and many of the cardio routines. I lift in a gym so I don’t use any of the strength workouts. I also liked getting the metabolic markers that I received to show how my body metabolizes the different macros.
Reviewed Nov. 4, 2025
I finally understand my body thanks to the DNA report. It gave me clarity on everything from how I process carbs to the best way for me to recover. Now every choice I make—food, sleep, training—actually feels aligned with how my body works, not some generic plan.
Reviewed Oct. 28, 2025
I took this DNA test expecting to receive my results by email. Instead, I received an email inviting me to a phone consult to discuss my results. I replied that I just want my results and am not interested in a phone consult, but have not heard back. Apparently there are extra fees involved that are not clear when you purchase this test.
Tessa | AlterMe Response Team
Reviewed Oct. 27, 2025
I’ve tried so many LA trends—this one sticks. The Nutrition Coach lets me eat out in Silver Lake and still hit my DNA-based macros. It’s realistic, flexible, and totally guilt-free. I finally understand what fuels me best, and I’m seeing real results without restriction. AlterMe makes wellness feel effortless, even in a city obsessed with the next big thing.
Reviewed Oct. 27, 2025
I live in rural Denver and I HAD to leave a review! I canceled my gym membership months ago and I’m not looking back. AlterMe makes it so easy to train at home or outside, and the Ring tracks everything for me! I’m saving money AND getting results!
Reviewed Oct. 8, 2025
Found NO value in the app or the DNA ring. Trying to get through the cancellation process and finding it to be a nightmare. Still being charged $167 a month for something I am NOT using, with no help from their customer service.
Reviewed Sept. 25, 2025
I recently signed up, and was delayed in starting their program. In the interim, I have needed surgery for a health situation, and now I also need some therapy for a serious back condition. These items combined are making it impossible for me to exercise for at least 6 months. I pursued financing with them, and now I am being given the runaround to cancel all of this - they say it is because of the financing arrangement. The finance people seem to be very reasonable, but Alter is completely hands-off. I am waiting for the final decision with the finance people. Be careful...
so we can make sure nothing falls through the cracks.
Tessa | AlterMe Response Team
Reviewed Sept. 23, 2025
DO NOT BUY FROM THIS COMPANY!!!! THEY ARE FRAUDULENT! THEY TAKE MONEY UNAUTHORIZED. SHADY SHADY SHADY!!!! They have mediocre customer service. Your monthly payments are although a 3rd party company that REFUSES to stop taking money out of your account regardless if you've canceled your account and gotten refund notification. I'm fighting to keep my bank account that I've had for over 15 years because of this company. They somehow are still able to take money from my account which even the BRANCH MANAGER can't understand how they're doing this. If they're confusing the BRANCH MANAGER you know they're shady! STAY AWAY FROM ALTERME!
Tessa | AlterMe Response Team
Reviewed Sept. 8, 2025
I recently started using the Alter Fit Me Ring and I’m already seeing the benefits. It’s super comfortable and tracks everything from sleep to heart rate. What really impressed me is how it uses my DNA to personalize fitness and nutrition advice—no more guessing what works for my body! The app is easy to use, and the daily insights help me stay on track without feeling overwhelmed. I’ve even started adjusting my workouts based on the recommendations, and I feel more energized and focused. If you're just getting started, stick with it—it’s like having a wellness coach that actually understands you. Highly recommend!
Reviewed Sept. 4, 2025
I didn’t think I could feel this good while still being this busy. But here we are. My energy doesn’t crash halfway through the day anymore, and I actually look forward to moving my body. It feels sustainable in a way nothing else ever has.
Reviewed Aug. 9, 2025
I’m a night shift nurse, so my sleep patterns are chaotic. AlterMe does its best, but I think the sleep scoring struggles when your "night" is 11 a.m. It’s not really fair to the program—I just live upside down.
Reviewed Aug. 8, 2025
The new sleep score feature is spot-on. It helps me decide whether to push hard or take a recovery day. I’m training smarter, avoiding burnout, and seeing better results without overdoing it. It’s the kind of insight I didn’t know I was missing.
Reviewed Aug. 2, 2025
I’ve used MyFitnessPal for years, but AlterMe’s DNA-based recommendations and real-time scanning are just smarter. It feels more personal, less generic—and the results reflect that. Instead of tracking everything manually, I get tailored guidance that adapts as I go.
Reviewed Aug. 1, 2025
Honestly, the redesign made me more consistent. It’s fun to open the app now. That matters. The layout is clean, the insights are clearer, and everything feels more motivating. It’s like the experience finally matches the quality of the data.
Reviewed July 26, 2025
This company is preying on people that are trying to get healthy. Starts out simple enough with the promise of a DNA test that will give you personalized information. You find out later that there are maybe four or five “types” that everyone fits into. They won’t give you your results unless you get on a phone call with a sales person. It’s a pretty hard sell as they’re trying to get you to sign up right then and there. They promise you nutritional information, personalized coaching, a ring that tells you how your body is physiologically, but it’s all bullshit.
The nutritional information is only one day at a time so forget about planning or shopping ahead. The coaching is all pre-recorded workouts and meditations, there’s nothing personal about any of them. The ring is subpar and compared to my Oura ring has very little functionality. The readings are always off and you’re not able to look at prior days information.
I was told on the call I’d be able to return the ring if I didn’t like it within 30 days but they don’t tell you is that you have to keep all the original packaging and you’re not allowed to wear it but you have to try it for 30 days and do at least 15 of the recommended workouts. How the heck are you supposed to not wear it if they require you to do workouts to be able to return it? I’m so mad at myself that I fell for the hard sell. Don’t make the same mistake I did, tell them no and get the Oura ring and a personal trainer.
Tessa | AlterMe Response Team
Reviewed July 9, 2025
Whole process is a gimmick. They pitch “dna testing” for improving your health and fitness, but it’s just a sales pitch for a subscription. Products aren’t accurate and customer service has been poor.
Tessa | AlterMe Response Team
Reviewed June 30, 2025
My signal wristband stopped working after the time frame that allows cancellation. Now I am stuck with a product I don't want or need. I still have over $1300 left to pay. I've joined a gym now since that does work! I didn't like the program either because the nutrition component only let you see a recipe by that day. You couldn't make up a grocery list for the week. On the fitness side, some instructors gave instructions on form while others did not. There were any suggestions for modifications for people with frozen shoulder or recovering from torn meniscus root surgery. For me the whole experience has been a big fail and I just want to cancel my subscription and stop paying Affirm for a product that doesn't work for me.
Please reach out at 866-258-3763 or chat with us at support.alterme.com. I'll send you a private message as well.
Tessa | AlterMe Response Team
Reviewed June 28, 2025
The consult went great and the ring came quickly. However, when I got the ring, it wouldn't charge. Tier 1 support was helpful but by the time I got to Tier 3 support (the engineers), it went downhill. I was talked to like I was an idiot who couldn't charge the ring properly. I'm a retired engineer/computer scientist myself; I did so much troubleshooting before I even reached out to support, so it was insulting to be told several times to clean the lens or how the ring should sit in the case. Once I mentioned Reddit has several complaints about the same thing, they no longer wanted to help. They know the rings are faulty. They will not send you a new one; I asked before I even got to the engineers. Note, you will be charged a restock fee on top of everything else you paid.
Call us at 866-258-3763 or chat at support.alterme.com and lets get you taken care of.
Tessa | AlterMe Response Team
Reviewed April 30, 2025
This place is selling a product that is not fully as great as it sounds. They fool you into taking a DNA test that provides you with very general information. I was super excited about the option as all the reviews (because they only allow positive reviews on their page since you cannot post there yourself) were very encouraging. After I met with Jake ** who was my wellness coach he shared how unique Alter is and again was excited as they share personalized workouts, dietary guidance with nutritionist to help plan meals, and a coach. So I bought the system. Needless to say what followed has been a terrible experience. No diets (was told I needed to take my macros from the app and use AI to generate a meal plan), no coach, just a mirror that has workouts, the app which attempt so motivate and a wearable that tracks your sleep.
I was honestly so excited during the DNA process I purchased a test for my mom but she couldn't seem to get her coach to meet with her and Jake was nice enough to assist me in getting her at least her DNA results. The entire catch here is the DNA is the window to purchase their program for $2995 and if you flinch at the price they offer you a discount for $2695 so based on what was shared with me, I bit. After giving it a couple weeks I realized that what they sold me that didn't have the ability to provide so I reached out to return the product. That conversation happened over two weeks ago and I continue to get pushback about how to return it, having been asked multiple times to explain when I provided in full detail why I didn't think the product was worth the charge and was supposed to get return info last week.
I was told there was apparently one person that can handle returns and they were out but returned last Friday and I should have heard from them. It's now Wednesday, I have sent several messages and no one is responding. They did explain that they are upgrading many aspects of their program but what they are selling they cannot fulfill and therefore taking their sweet time to likely stiff me with a shipping charge back and if that is the case WHY DO I HAVE TO WAIT? Communication doesn't come at a cost but they can't even simply do that. I would seek other methods before taking a stab at Alter because what they are selling they do not provide in full. If you have the money, throw it away but I can't seem to get them to give me mine back or set up the return or communicate in a timely manner, so....
-Tessa | AlterMe Response Team
Reviewed March 26, 2025
I bought this program because they said it is DNA based. It is, however, the info on nutrition was just macros. I was told I would get either meal plans or recommendations. The signal (wearable) is scratchy, bulky, and doesn’t work most of the time. It is supposed to show heart rate, especially with cardio and doesn’t work 95% of the time. It also takes about 5 minutes to download your info in the morning to see your HRV score. Every time I reach out to customer service they tell me to rest my signal. I have done it 3 times and it doesn’t fix the problem. I’ve read this is still in beta, which is dissatisfied for $3,000. Don’t spend the money. Go buy a Whoop! It’s better and works!!
Sarah, I hear you. Our early nutrition tools were limited, and the Signal had its quirks. We’ve since launched our AI Nutrition Coach with photo logging and an all-new recipe feature that builds meals based on your DNA macros and fat loss goals. We’d love to get you set up with both and make this right. Please reach out at 866-258-3763 or chat at support.alterme.com
-Tessa | AlterMe Response Team
Reviewed March 7, 2025
I recently returned the Alter Mirror after realizing it’s still in a beta/development phase. Unfortunately, the system did not meet my expectations. What Didn’t Work: The Alter Band never worked, even after trying two different ones. It also failed to track my sleep. In fact, I lost more sleep waking up to check if the app was working—it wasn’t. The Alter Mirror is really just a mirror with an avatar demonstrating exercises. Nothing revolutionary. The Alter App felt underdeveloped and unimpressive. Everything is clearly still in beta. The DNA Kit Results seemed too generic. I even found another user’s results online (a male) that were nearly identical to mine.
What Did Work: Customer Service & Coach Tyler – Both were great! I’d recommend them any day. The Cost Issue: I paid a $399 down payment using my HSA card, but because of the 10% restocking fee of the Alter Mirror (which I missed in the fine print), I'm only getting $99 back. Honestly, that’s about what the system should actually cost in its current state. Oh I was able to keep the yoga mat, bands, and yoga bricks all which I already had in my inventory. I’ll be sharing some real test photos since you won’t find them anywhere else. If this review gets removed, well—screenshots exist for a reason. Bottom line: I do not recommend the Alter system. Maybe in the future when they get their act together, but not right now.
Totally fair feedback, we’re grateful you gave it a try, and you’re right that parts of the experience were still maturing. Since then, we’ve released major app upgrades, a smarter AI Nutrition Coach, better DNA insight mapping, and a fully rebuilt, lightweight, titanium Ring. Coach Tyler would be proud. If you ever want to give it another shot, we’d love to have you.
Tessa | AlterMe Response Team
Reviewed Feb. 17, 2025
I am very disappointed with this system. The wearable device rarely works, and the band is very cheap and irritates my skin. They finally sent me a second device that does not work any better. They also sent me a silicone strap that feels better but falls off when I'm sleeping. The workouts are okay, but nothing special. The yoga is not good. The DNA does not seem to result in any customization. The food plan is marginal. It is released daily so I couldn't possibly shop ahead of time. The coaching is just a bunch of cheerleading, I wanted a system that actually works, not a silly cheerleader telling me everything will be great. It's kind of patronizing.
Please call us at 866-258-3763 or chat at support.alterme.com
-Tessa | AlterMe Response Team
Reviewed Jan. 14, 2025
My Alter coach asked if I would share my experience on here. I'm not sure if my results are normal, but Alter finally cracked the code on why I was never able to get to my desired weight. Being "husky" all my life, I've literally been doing HIIT cardio for the last 15yrs and I've NEVER got to my goal weight of 200lbs. Since Alter provides you with a personalized nutrition plan based on your genetics, I gave it a shot since running hard didn't seem to work. I can't say say enough about how I feel now!! 3 months, and I'm now 205. I'm almost there, but the best thing is that I'm not starving myself, and I know EXACTLY what my body needs and wants. My coach Bailey needs a shout out too. She's amazing and has been cheering me on (a cool Alter feature) ever since my first workout and meal! She suggested my fasting schedule. I hope that if you're on the fence, that you take the chance. Nothing is going to change unless you do.
Tessa | AlterMe Response Team
Reviewed Jan. 11, 2025
This service is not worth it. Their "analysis" is a fortune cookie. Alter does not list the 60 biomarkers analyzed- if said analysis actually takes place. They also withhold your "results" until you speak with a fitness expert who tries to sell you a fitness training service and magic mirror for $3,000. Do yourself a favor and don't do it, save your money. There is no analysis, just a waste of time. I was very disappointed.
We actually analyze 60+ genetic markers tied to fat metabolism, inflammation, insulin response, recovery, and more — real science, not fortune cookies. The consult is optional and meant to explain how your DNA maps to a full fitness and nutrition plan. We're sorry it didn’t come through clearly. If you'd let us make it right, call 866-258-3763 or chat at support.alterme.com.
-Tessa | AlterMe Response Team
Reviewed Jan. 9, 2025
They tried to charge me $3,000 for a startup fee. I ended up getting a WHOOP and am very happy. My friend who had Alter wearable has found it is nowhere near as insightful and accurate as WHOOP. In conclusion WHOOP is much better of a product and is overall a better deal for sure.
Tessa | AlterMe Response Team
Reviewed Dec. 27, 2024
"I love the app’s meal plan! It’s simple to follow, and the recipes actually fit into my life. I’ve lost weight and have way more energy now. I love how practical and effective the meal plan is; it fits my lifestyle perfectly and has boosted my energy levels!"
Reviewed Dec. 27, 2024
"I use Alter One for my strength workouts and my Peloton for cardio. The app ties everything together perfectly, so I always know what to do and when." This apps fits me to have a healthy living body and become more stronger everyday.
Reviewed Dec. 27, 2024
"The Alter App’s DNA-based nutrition plan is amazing. It’s so detailed but easy to follow, and I’m already feeling healthier and more confident." It boost my confidence as well and more comfortable doing my stuffs.
Reviewed Dec. 27, 2024
I used my FSA card to purchase Alter Anywhere, and it was such an easy process. The app gives me personalized workouts, and I’m already down 8 pounds in two months. No excuses now—it fits my budget and schedule!
Reviewed Dec. 27, 2024
I used my HSA account to pay for Alter Anywhere, and I’m so glad I did. The app gives me simple workouts I can do from home without feeling overwhelmed. It’s nice to know I invested in something that actually improves my health.
Reviewed Dec. 27, 2024
"I’ve tried other workout apps, but Alter Anywhere is the only one that keeps me coming back. The workouts are customized which really fit for me, and the nutrition tips have helped me eat better too."
Reviewed Dec. 26, 2024
"I love that my nutrition plan is personalized to my DNA." It’s simple to follow and stick with, and I feel more lively and energized than ever. I’m finally seeing real and positive results! It was very helpful.
Reviewed Dec. 24, 2024
I wanted Alter One, but the price seemed high at first. Thankfully, I used the financing option at $99/month through Affirm, and it’s been totally worth it. The smart mirror keeps me on track, and I no longer pay for gym memberships I wasn’t using. Affordable and life-changing!
Reviewed Dec. 23, 2024
I love how Alter Anywhere fits into my daily routine. The app gives me quick, easy workouts that actually make a difference. I've lost twelve pounds so far and feel stronger without spending hours at the gym.
Reviewed June 7, 2024
At 65, I wanted a low-impact, effective way to stay healthy. Alter Mirror has been perfect. The workouts are tailored to my fitness level, and the nutrition advice helps a lot. I’ve lost 12 lbs in three months. The customer support rep Ryan was very helpful in getting me set up. Recommend for seniors.
Reviewed June 7, 2024
The instructors are fantastic, especially Erica. I've never been one for gyms, so the Alter Mirror seemed like a great alternative. The first few weeks were tough, but the personalized plans kept me motivated. Now, I look forward to my workouts, and I'm seeing real progress.
Reviewed June 6, 2024
I was struggling with not seeing results I want with group fitness classes. Alter has been working for me because it's holistic -- fitness, recovery, stress and nutrition. Sometimes stress keeps you from losing weight. Now I know. Thanks Coach Mike!
Reviewed June 6, 2024
I was admittedly hesitant to make sure an expensive purchase - especially from a new(ish) company, but I’m so glad I did. I'm so grateful to have access to this outstanding machine and coaching, all from the comfort of my own home. The system really replaces a personal trainer and a gym membership, so you have to keep that in mind to justify the cost. I love the workouts and finally understand what I should be eating and how much. I’ve had it in my house for 2 months and I’m down 17 lbs.
Reviewed June 4, 2024
I have an exercise bike at home gathering that doubles as a clothes hanger, but Alter is the first plan/program that I've been able to stick to. I’ve lost 17 pounds and feel fantastic. The workouts are enjoyable and fit seamlessly into my schedule, and the personalized nutrition tips have been incredibly effective. If you're looking for an easy and insightful way to lose weight and understand your body better, Alter is the way to go.
Reviewed June 3, 2024
I have had my Alter System for one month now (anniversary celebration is in order!). It's really been a godsend to me. My life is busy and complicated and I can't deal with finding time to work out. I will not go to gym anymore at my age. It's too much of a scene. But having this Alter gym in my house means I can work out easily on my schedule. I like that the classes and food recommendations are all science-based. It feels like they understand me and my body better than I even do. After all they analyzed my DNA and know me inside out haha. This is what sets alter apart.
Reviewed May 31, 2024
I was a little skeptical about the fact that my DNA fitness report said I should be doing strength training when I have been doing cardio my entire life. Turns out, it was right. Adding strength training to my routine has helped me lose the last 10 pounds of baby weight I've been trying to shed for 12 months. Shout out to Coach Mike for helping me get there!
Reviewed May 31, 2024
Using Alter has been a game-changer for my weight loss journey. I’ve lost 40 pounds thanks to the personalized plan based on my DNA, which taught me so much about my body’s unique needs. The workouts are fun, the diet advice is spot-on, and it’s all been surprisingly easy to stick with. If you want a simple, effective way to lose weight and learn about your body, I highly recommend Alter.
Reviewed May 31, 2024
Having a plan that is built on my personal data and geared toward my goals has been a total game changer for me. I now have a program that keeps me accountable and is increasing my strength and getting me the body shape I want. Everything feels very intentional and efficient from my daily recommendation and readiness score to the session that I complete for the day whether it's working-out with cardio or strength or working-in and restoring my energy with a breath work or meditation session Alter has me covered.
Reviewed May 31, 2024
First off I’ve always been husky my whole life. I’ve never really had washboard abs or the ability to really lose weight the way that other people have done it. At least that’s the way I watched it happen my whole life. On a whim I actually clicked on an ad from Alter on Insta and ended up buying a DNA kit test just for the DNA results. What I ended up doing with purchasing the entire system. It was a bit clunky at first, (my reason for the 4 stars), but since the software updates, and once I got in the groove it got way better.
It took some time getting used to a fitness system predicting what I did each day for a workout, now I’m not sure I can ever live without it. I have tracked my sleep, and my workouts for 67 days straight, I’m sleeping better, eating better, and my energy is back. Maybe it’s placebo effect, maybe it’s not. But after spending so much money on monthly programs for gyms, and trainers, Alter is it. At least for me. If you’re on the fence, at least get your DNA done. It’s pretty cool, you don’t have to buy anything, and you can really see what it can do for you.
Reviewed May 30, 2024
Exactly what I needed! I spent the last 15 years running for my workouts. I started feeling worn and sore and had no idea why. My Alter DNA report taught me that my body responds best to Strength training, that I’m prone to Systemic Inflammation, and that my body holds on to stress and anxiety. For the past 6 months now, I’ve been using the Alter System and following my Alter plan, which is uniquely customized for what my body is saying. I’m already seeing dramatic physical transformations, the wear and tear is gone, I'm sleeping better, I'm eating what my body needs, and for the first time in my life, I’ve incorporated meditation and breathwork into my weekly activity. Alter has empowered me to take control and listen to my body and experience a quality of life that I never thought possible.
Reviewed May 30, 2024
I've been using this DNA-based at-home fitness system lately, and it's been a total game-changer for my workout routine. On days when I'm not hitting the gym or doing hot yoga, it's perfect for keeping up with my mobility and strength training. What I really love is that it's all personalized to my genetic profile, so I know I'm doing the right stuff for my body. Plus, the real human coach is awesome! They give me personalized tips and keep me motivated. And an added bonus? My sleep has gotten way better and more consistent, which keeps me feeling balanced and ready to tackle each day. If you want something that keeps you on track with your workouts and helps you feel great overall, definitely give this a try.
Reviewed May 14, 2024
I've been on a journey with Alter since January 2023, starting at 230 pounds and now proudly at 171. This journey of fitness, diet, and determination has reshaped not just my body but also my life. Seeing the sizes of my clothes change has been thrilling, and reaching a normal weight range from being obese feels like a massive victory for me. I never thought I'd be here. Alter has truly been instrumental in helping me achieve a healthier, more active lifestyle.
AlterMe Company Information
- Company Name:
- Alter
- Website:
- www.alterme.com
