Tempur-Pedic Reviews

This mattress lived up to its advertisement. It's soft without being too soft and I feel like it conforms nicely to my body. The only downside is I wish I had waited and bought one that keeps me cooler.

We paid almost 5k for a king Luxe Cloud mattress and base. It was great at first but now, 7 years in it has broken down to the point where we need a new mattress, They will not do anything to fix this. It has a 25 year warranty.. We have to get a new mattress.. So disgusted with this company..

I purchased this Tempurpedic so many years ago, I cannot remember. It is a California King and to this day, is absolutely like the first day it arrived. I have not had a bad sleep since the day I purchased it.

Tempur-Pedic is a very comfortable mattress. Pricing was reasonable. No lumpy springs. The company we purchased from was very helpful when we were shopping for our new mattress.

My initially arrange delivery was terrible as the provider lied to me and never delivered. Second delivery was fine but base was damaged. Third delivery was fine and on time. Tempur Pedic offered to provide a $500,00 credit for all the difficulty. That hardly covered all the time i invested but it didn't matter as I never got the $500.00. Called their customer service and was told that customer service would send an email to corporate people in Lexington. This was not how they do business and the $500.00 would be taken care off immediately.

The first time we had our mattress replaced under warranty we chose the same mattress. When this mattress failed after 6 months we requested a Luxe Breeze Mattress which sells in Living Spaces for $4,899 before a $500 discount - They offered us $3,699 credit for our existing mattress and said the new mattress would be $5,399! $1,700 more! We have been Tempurpedic Customers for over 20 years and the quality and customer service have deteriorated horribly.

I purchase a Tempur-Pedic bed 5 years ago and now it is causing me to have neck spasms. I am currently seeing a chiropractor and I realize that it’s my mattress that’s causing the spasms because it is so uncomfortable now from wear and sagging! I contact the warranty department and was told 3X that I needed to send pictures of my mattress. Each time that I spoke to someone I was told something different and claimed that They didn’t receive the pictures of the broom and the quarter. The last person said the pictures weren’t there but changed after I challenged the fact that I have sent the pictures 3X then he claimed he saw the picture and that I have to turn the broom horizontally instead of vertically and that the picture of the top of the bed isn’t attached! I was not contacted stating anything to these facts and from June to July I have not heard anything from Tempur-Pedic.

If you are planning on spending big bucks on a Tempur-Pedic mattress they have about a 10 year life. Ours came with a 15 year warranty, and it started sagging in the center of both sides after about 9 years. My wife is not a big person and her side sags as bad as mine. I am 6'1" and weigh 225. It has continued to sag and has about a 3-4" sag on both sides. I am sure they would prorate the remaining 2-3 years off of new retail, but that is not adequate for a mattress we paid $3,500 for in 2007.

This bed is comfortable, but certainly not THAT comfortable for the price tag. My biggest issue is that it does nothing to make you feel cool. I even have a mattress topper (Vertex 6.0) with even more cooling technology and I feel nothing. In fact, I still sweat in bed. I had high hopes for this mattress, but it was a poor purchase by me. I have had this mattress for 1 year now and I will say it still maintains its shape thus far.

I made the mistake of buying my mattress, closeout with no returns. But the reviews were stellar, and as a frequent traveler I have never really had issues with mattresses. This mattress is labeled as soft/medium but it is truly hard as a rock. I have started taking melatonin so I can fall asleep. It has no sink, and as a side sleeper the only way I can fall asleep is with the melatonin and on my stomach-it is destroying me neck. Most the day I feel sore like I had a workout, but it is from sleeping on this stiff board. The only good thing is that is does stay cool. Oh-their suggestion was to sleep in a bedroom that is 75 degrees! Hello I bought the cool mattress because I am a sweaty sleeper as is. By the way, turning the heat up didn't help.

I got this Tempur-Pedic Mattress in the winter. It felt firm enough for me. However, in the spring/summer the foam became so soft that only my hips would sink deep into the mattress. I then developed sciatica and other hip and lower spinal issues. I was in constant severe pain. My back only got better when I switched to a spring mattress. I lost $3000 because tempurpedic refused to take it back or exchange it for me.

Is a great mattress. It feels good when you lay on it helps my back but l need a Sleep Number bed that has heat. Please send me that bed. What I say lay in my bed You will feel like a new person with wings on. The best bed. You’ll like it.

The Tempur-Pedic adjustable bed may be expensive but well worth it. I can adjust it to my comfort level. I never have pressure points or aches in the morning. We purchased it during a promotion. The financing was zero interest over 4 years. They delivered and set it up along with instructions. We have now paid it off and never had any problem with the finance people. Even though we have had it for 4 years it is as if it's brand new. I am a large lady and it is not breaking down under my weight. I love our bed?

Tempur-Pedic is, hands down, the best mattress company we have ever done business with. The entire experience, from our initial inquiries during the shopping and comparing phase, all the way through to the delivery and set up, has been fantastic. The associates at Tempur-Pedic absolutely mean it when they say they are invested in your experience with them, taking the time to make sure we were completely comfortable with every decision we made. We are looking forward to dealing with them again when it's time to furnish our guest house, and we highly recommend Tempur-Pedic, with full confidence, to anyone who is in the market for a new, high quality mattress from a reputable company.

Very expensive split King with lots of bells and whistles. The adjustable head and feet functions very well and as a Godsend for recuperating from surgeries both husband wife. We can independently control each side of the bed and it is very comfortable providing a good nights rest for the entire family (our 2 Welsh Terriers just love the comfort). Very sturdy framing albeit very heavy to move. Now we are retired on fixed income and hope it will last the rest of our lives. Have had for at least 8 years with no issues. The massage built in is also a nice perk!!

Tempurpedic Cool Breeze queen. Owned three years now. Slept good till now. Bed sags! Rotate as warranty states, still major sag. Liked very much in the beginning however, a lot of money upfront! Sleeping on a 90 day warranty does not do justice. Loved the bed first year and then, until my third year. Expected for the $000 I paid out to last much longer before issues began. I thought I was buying the top of the line. Today, I hug the sides!

I bought the Tempur-Pedic deluxe base and mattress approx 3 years ago from a local mattress store. The adjustable base with massage is excellent and works very well however this review is for the mattress. I really wanted this mattress to help me, truly I did but the pain that I have is terrible! I am a healthcare professional and sleep is vital for functioning at your highest level. This truly did not work for me and I now have to purchase another mattress after only three years. It is very disappointing this mattress has a long warranty so I am hopeful that Tempur-Pedic will refund at least a portion of my money.

Although I do like my Tempur Pedic mattress, I think I will be checking out the Casper or Purple mattress next. MY TP is a little warm for me even though we have the breeze one. Overall I do like it.

I was Shown a variety of choices. Having many options & website easy to navigate made an enjoyable Shopping experience. They also had a Quiz to take to determine a good match for My desired comfort. The Mattresses are kind of expensive for My budget, but It will last Me the rest of My Life. Can't put a Price tag on a Great night's sleep???.

Perfect all around sleep, wake with no stiffness, soreness or pain which is a deal maker for me. Perfect level of firmness. Not disturbed when significant other rolls over or repositions. Not too hot in summer months and not too cold in winter months due to silk/wool sides.

I have a degenerative lumbar disease and with my Tempur-Pedic I’m able to get a good night's sleep! It’s a great mattress for my personal requirement. Enough said! Nothing more for me to say. Enough of this.

We purchased the Luxebreeze Firm and it is very firm. We wanted something cooling and while it is cooler than other mattresses you can’t use a mattress protector with it because you lose the cooling. I sleep cooler on it but it still gets warm. The mattress is really expensive but after trying 4 other mail order mattresses we went with this one. On a scale of 1-5 I give it a 3.

I love that my mattress allows me to sleep better. I like being able for it to let me sit up for reading or I can raise my legs. It is very heavy, so doesn't slide around as other mattresses sometimes do. Any guests who have slept on it have remarked that they really like it.

I love my bed. I can honestly say that every morning it's a struggle getting out of that bed. However, I'm certainly lucky that when I'm off work I get to jump back into that real life cloud of a bed.

I love my king size memory foam mattress! I've had it for 5 years and it is still as comfortable as the first year of purchase. I also have two twin xl Stearns and Foster mattresses that were made at the same factory in Brenham, TX and they are very comfortable as well.

We purchased our Tempur-Pedic Cloud Prima mattress 3/18. Our mattress dips on both sides WHEN someone lies down on it. When no one is in the bed, there is no dip. It's so bad my husband has to get out of bed, turn around and get back into bed in order to turn over. But, this doesn't meet the dishonest company's warranty. The memory foam doesn't sag when no one's on the bed. My husband and I are attempting to work with the company, but when we take pictures, etc., we're well aware we're among the multitudes of others with the exact same problem. I think Better Business Bureau needs to investigate!

It is great. It is comfortable. Takes away back pain. I sleep better and wake up refreshed. I sleep with less tossing and turning and I recommend this to everyone. I am a satisfied customer and recommend it to everyone.

We purchased this Tempur-Pedic mattress about 10 years ago and it looks like new today. There is no sagging like you get in a typical mattress and the firmness is great if you have a bad back. This was ordered directly from the Tempurpedic website, and it was delivered into our bedroom, which was nice because that mattress is heavy! My only complaint is that it tends to hold in body heat and can get too warm for my liking.

Love the mattress for its good support cooling system that provides comfort. Mattress system was somewhat expensive compared to comparable brands. The ten year warranty is adequate. The mattress provides even distribution of weight for comfort and support for the entire body. Overall, this is a decent mattress.

Purchased from a local furniture store. Delivery was very good. Had my grandkids walk on the mattress to break it in. I have not had any issues with the temperature. I also purchased an adjustable bedframe at a later date. No more propping up my pillows!

Awesome fantastic mattress. Been sleeping well since. No issues yet or anything crazy. Pretty cool at night. No sweating or stiffness. Look to get a few more for each bedroom. Can’t wait to sleep at night.

I have had my mattress for 10+ years. I love it. I know that mattresses are to be replaced sooner than that but.. there was no need to. I plan to get another one on a year or two. I lived in a different place and they delivered the mattress and took the old one away. My late husband was heavier than me but he chose the Tempur-Pedic. We both got a great night's sleep the first time.

We purchased this brand mattress 3 years ago and paid 4500. It has deteriorated to the point that it hurts to sleep on it. We filled out the proper forms and took the proper pictures as it is still under warranty. Even though it sags they told us it wasn't sagging enough. Do not buy this brand.

I think that the mattress with its cooling technology is a failure on the cooling factor and it wore down quickly and left me with a depression that was too large in a matter of no more than 24 months. BTW, I am a 5'11" man and weight 180 so it's not me!

I do not own my own but I have slept on one and am doing my review based on my experiences. I suffer from Adult TCS and it was a miracle to have slept on this mattress. Being on a fixed income it is only a dream to own one myself at this time. I have researched this product. The warranty seems legit. The prices seem fair although out of my league currently. Based on my experience I would highly recommended this mattress for anyone who suffers and back issues.

Mattress became very saggy within 10 years (on a 20 year warranty) and Temperpedic made me jump through hoops to show them the problem. After I did they said nothing was wrong with the mattress. I paid over $8000 for the mattress. I will never buy a mattress from them again and will tell anyone who will listen what I experienced!

Our TempurPedic mattress is like sleeping on a cloud. It is amazing and my husband and I both love our Tempurpedic!! This makes it difficult when and if we travel because we can’t take it with us! Their guarantee is pretty good, but rest assured, you won’t return it!

This is the most comfortable bed I have ever had. I have been sleeping on one for 20 years and it is a joyful experience every night and with a great nights sleep. The bed is a king size and both my wife and I love it.

If sleeping on a cloud had a feeling that’s how I would describe my bed. I love it and I wouldn’t change anything about it. Since day one the comfort has continued to satisfy and defy my everyday comfort expectation.

One thing I like about being able to pick out a mattress besides the obvious is when they come in colors that’s not your typical mattress. I bought a mattress in June thinking it was just right. Come to find out it was too stiff and the exchange for a better fit was hassle free. I couldn’t say much for delivery as I bought my mattress out of state and had full intentions on bringing it home myself but I’m sure delivery was excellent as well.

The bed is too firm and is, therefore, uncomfortable. I don't feel like I had sufficient time to test the mattress. It felt fine when I sat on it, but when I got it home and tried to sleep on it I was unable to get comfortable. Unfortunately, I could not return the mattress and I have tried to sell it to no avail.

This is the most comfortable bed that I have ever slept in. It is the standard by which I judge every hotel bed I sleep in. When I broke a vertebra in my back, the Tempur-Pedic mattress is the only one that would cradle and support my back adequately without the extra supportive padding I required when sleeping on other mattresses.

This is the best mattress I have ever owned. So comfortable, fits every part of my body. Luxurious easy to make the bed. This mattress is better than my waterbed mattress. My Tempur Pedic mattress is designed and made by people who truly knows how to make mattress.

All overrated like all advertising of products and the quality is not good anymore as the products are not made locally and done in cheap labourer and the company rakes in the profit without lowering the consumer price.

I sleep better than I have ever slept in my life, it take a little to get use to it, I also bought the king pillows but I like the queen size better because they are more solid than the kings. I have a Tempur-Pedic king and queen size mattress of the top of the line Cloud Breeze Soft. I do not like the company and the employee and management. They are rude, do not back up the merchandise and will find any way to get out of any returns or problems that arise.

The bed is so uncomfortable. I feel like I’m falling off bed. Wake up with a backache. This is first time, we have ever paid this much for mattress. Customer Service very rude. Attitude was abrupt. Very uncaring about what I was telling him. Almost like he couldn’t believe, what I was saying. Was very disappointed.

After a year of having it, my area has developed a slump, which I was told wouldn't happen, so I'm a little disappointed with the quality. I'll keep trying to find the right mattress. The people were friendly, but that doesn't change the quality of the mattress.

My shopping experience was great and the mattress is exactly what I wanted. We wanted a firm mattress for our backs and the mattress exceeds our expectations. Delivery was great, I just didn’t want to pay for delivery.

My mattress is one of the best I have ever slept on. I would definitely recommend one to whoever is the market for a new sleeping mattress. I would definitely recommend the pillow top mattress (I have one).

Tempur-Pedic mattress saved my back and my sister had one for her fibromyalgia then handed it down to me when she purchased a smaller size for herself and this mattress is awesome. I had back problems for few years and they are gone. Most importantly I can roll over at night not being scared of the pain I used to feel each night. Now I sleep great. A blessing. Best mattress ever!!!

Best sleep I have had. Miss it when I go on vacations. Got it due to hip pain and no more hip pain. Price is high but worth it. Lives up to the advertising. This is our second one, had the first for about 14 years and was very happy with it but wanted the king size and adjustable.

Great for a single no pressure points. Not so good for two as you roll together. It takes a few minutes for it to warm up to your body but then it mold comfortably to it. And it adjusts to your body when you move. It is like sleeping in a cloud.

I was very hopeful that this would be a mattress that would be so comfortable that I would ease into sleep every night. While it is a good mattress I cannot say that it "felt" better than others I have had.

Tempur-Pedic has some really great mattress. I ordered one a few years back and it had some kind of defect. Tempur pedic replaced it right away. Great customer satisfaction. My husband and I had back and neck pain which is why we chose tempur pedic. The first week my husband kept asking if I slept well. We were both amazed at the restful sleep we were getting. We pledge to only buy tempur pedic from now on.

I find overall it is one of the best mattress anyone ever can buy. I find that it's well worth the money and it is worth buying, it is well made and it offers the best comfort for sleeping on, I would definitely recommend this to anyone who is willing and looking for a great night's sleep and experience.

THE MATTRESS IS VERY COMFORTABLE. It is very thick and heavy and as a result I cannot rotate it. After a length of time it starts to sag if not rotated. In my opinion the mattress is overpriced. I would not repurchase the mattress because of these factors.

It's a good company with great quality products and great customer service. The prices are reasonable and affordable. If you want a good mattress that performs while you sleep, then get a Tempur-pedic.

I really like that when my husband moves or get up the mattress doesn't bounce around. One difficulty is trying to sit on the edge of the bed. It is so hard that I have to move more toward the middle when I sit to put on my socks and shoes. My husband feels like there is a ridge in the middle but I don't notice it. The mattress definitely doesn't sag.

I bought Tempurpedic due to some advertising I saw on TV, but since I bought it, we didn't like it at all. Too hot. Too hard. No handles to grab it. In general the experience was horrible, and I'm still suffering because I have no money to change my bed, so I'm stuck.

It's the most comfortable mattress I've ever slept on. It caresses you. Best night sleep ever. I would recommend it to everyone. You sink just the right amount into what I would call a cloud. I've never had a better mattress. Very happy.

I am a pain management physician; I highly recommend Tempur-Pedic Mattress. I have tried out several mattresses and Tempur-Pedic is my personal choice of all mattresses. I have been using a king size pro-health tempur-pedic since 2006. My wife and I both have cervical, thoracic and lumbar pain. We are able to get up in the mornings and work daily at the clinic.

I had a horrible with Sleep Experts in Hurst, Texas where I purchased the mattress. It took over a year to get the financing straightened out but the delivery was the worst I’ve ever experienced. I like the mattress except for the heat that comes from it and it’s heaviness.

This mattress is comfortable. It is easy to have delivered. It is easy to get accustomed to. We are very happy with this mattress. The customer service with this company is very good.

Crazy expensive mattresses. I did a test once, and yes it is thick and cushiony and all that it is cracked up to be... But wow, that price tag!! I'm guessing it's to pay off an aggressive marketing campaign, because everyone knows the name, and people won't know your name unless it's pumped into their eyes, ears, etc, and frequently at that.

I got this mattress because of my back issues, with two herniated discs on my neck and one on my lower back, and I purchased this mattress about five years ago to help me rest the best way and the mattress still feel like new and my back feels great... Love it...?

We. My husband and I love the mattress, it has been the most comfortable mattress we owned. We have the adjustable frame too, so my husband doesn't snore anymore. Although we have not called customer service. So really don't know how that will be but the mattress is great lay on at the end of the day. It is costly but all worth it if you can afford it.

I absolutely LOVE Tempurpedic mattress! They have the firmest mattresses I have ever laid on. The mattress contours with my body. They have a good warranty as well. Quick, prompt customer service. The price was pretty darn good considering how well the product works.

I own 2 mattresses. After 3 years one of the mattresses was slightly sunken. Tempur-Pedic took away the old mattress and replaced it free of charge. Both of the mattresses provide excellent back support.

Very few facts offered during sale and no proof it is effective. No long term data on its benefits. Hate the investment value gab as excuse for outrageous profit margin. Extremely uncomfortable. Beware the meaning of the extra add ons offered to make it easier to get off the bed. It means you are sinking in and it should weaken your muscles in the long term. Returned mine.

Very comfortable mattress for some years now and we negotiated a good price when we bought it with free delivery. Bought another brand's pillow-top style more recently for our guest room and my nephew (always ready with a comment :) said he preferred the older Tempur-pedic.

With chronic back issues, this was the only mattress to help! We had purchased bed after bed until finding this 6 years ago! What a life (or sleep!) saver!! I suffered so long needlessly. I’m really thankful to have found this bed.

I bought a $3000 Tempur-Pedic mattress thinking it wold be a good bed for my back. I was greatly mistaken. After 2 days of sleeping on the mattress my back is in severe pain. Last week I woke up with sciatica and every morning when I get out of bed it feels like a horse trampled on both of my hip bones. This tempur-pedic mattress is literally a nightmare for my back.

My family love the brand. Finally I decided to get the mattress even it’s expensive and I’m going need to pay it for couple year. After getting the mattress I call the lady who sell me the mattress and tell her this is different than the one we choose. Is hard. My body is hurt. She told me, "Oh you need to wait to break it." So I trust her and keep it and call again. She said minimum I need to sleep on it for 90 day to break and I can return it. After 90 day well it already more than 90 day, so I can’t do anything. I been telling her that I want to return it again and again.

I bought from the Swindon outlet (both bed and mattress). The slatted section of the bed has broken twice within a year of ownership, and repairs (in my experience) take at a minimum 1 month. The broken slatted section has caused a severe dip in the middle of the bid, which has led to my partner and I sleeping at the opposite end of the bed in order to ease the back pain caused by the large dip. When on a functioning bed, the mattress is comfortable, but the products are unreliable and I simply cannot recommend their products to anyone. Please avoid this brand and shop elsewhere.

Replacement mattress did not meet the standard of the original. We purchased the Sweet Sleeper and were pleased with it. After 8 years the sides started to collapse. It was replaced under warranty with a Sayer Prosense. However, the Sayer Prosense has motion transfer. When one person moves the movement transfer across to the other side. This prohibits an uninterrupted sleep. The Sweet Sleeper had zero motion transfer which is why we purchased it. You literally could not detect the other person in the bed. We were told by Bill ** that the replacement mattress is equivalent in quality to the Sweet Sleeper. It is not. It is deficient in a critical aspect. Motion transfer is one quality mattress companies highlight. Obviously this is an important aspect of a good night's sleep. We are asking for an equivalent replacement like the warranty says. We will replace your mattress in full.

I purchased two pillow in November 2019. Their website advertises 90 day trial, so I took a risk to purchase online. Unfortunately the 90 day trial applies only on mattress, you need to go read a fine print to find out that there no returns even though the pillows are not comfortable. Very disappointed.

Memory Foam - Warranty vs. "A normal increase in softness". I wish they advised us about this warranty statement before we purchased. This statement basically is the hidden "catch" when you buy. Our mattress (we bought the firm one, and we loved it), in a little over a year has produce a squishy soft sink hole, on both sides, where our body core rests. The "catch", after you get off the bed, the "memory foam" remembers to be flat, no warranty claim. So how many years do I have to wait to produce a 3/4" depression which would be honored? So memory foam, or its versions, is a great product to produce revenue without any hassles.

We paid almost $10,000 for our bed, and after 6 years we noticed the sagging, which we have put up with until now. The mattress is only 8 years old and we can't stand it any longer, we are going numb at night when getting sucked into the hole. If I can manage to sleep on the edge where it's still a little firm, the numbing doesn't happen, so we know it's the bed. The camper mattress is better than this. The warranty is a joke! They will not honor it! Cathee **, Gresham, OR

We bought a Tempur-Pedic Proadapt Firm because we were told that the Breeze which was our first choice would be very cold and I can't stand to be cold. At the store, it was comfortable but once we received our mattress, it's terrible, it's like sleeping on concrete. We called Tempur-Pedic to be told to try it for 30 days which we did but after 30 days, they still won't let us return it. They are now saying to try it for 90 days. Or to buy their topper! This bed is the worst bed I've ever had, my former memory foam mattress that I paid $500 on Amazon is way more comfortable.

I had a mattress delivered to my home. After placing the mattress onto the frame, the foot section would function properly. The head section would only go up and not down. I am handicapped and asked the lady on the phone to urgently send out some help for me. She offered to send me out by email the instructions on how to fix it myself. LIKE I SAID "I AM HANDICAPPED AND GET NOT GET ON THE FLOOR TO FIX IT''. She clearly did not care about my situation or my need for help on this matter.

They don't want to honor their warranty, they ask for photo documentation but as soon as you send it it won't go through because they limit you to 2 mb for 4 pics although the submission form says 8 mb. This is a scam so they don't have to honor their guarantees. Our bed has gone soft, has dips and ridges and we're waking up with back aches.

When purchased a few months ago, mattress felt elevated in center. Complained to store and they provided a lower foundation. Still didn't help. Husband suggested to try it for a while to see if problem would go away. Only seems to get worse. Complained to Tempur-pedic and they said not enough evidence of problem. They would not come to see it. Just turned my complaint down.

I ordered a mattress from Tempur-Pedic and after sleeping on it for a week, I could barely walk. My low back was in spasms, my neck was so stiff I could hardly turn it, and my entire body ached. (For reference, I'm a 5'6" 125 pound endurance runner. So sleep is absolutely imperative for me.) When I called to ask for a return and refund, the woman in customer service started lecturing me about how the mattress takes 30 to 90 days to "break in". I laughed at her, saying I absolutely did NOT have 1-3 months to break in a mattress, leading to back problems and lack of sleep! No other mattress I've owned required a break in period. It's utterly absurd that this is the company's motto. So she then took all my information down, stating someone in returns would call me back the next day.

We paid $3500 for our king Cloud Supreme mattress set, at that time it had a so called 20 yr warranty. We’ve had to replace it under warranty once because after two years the supports loosens to where you feel like you are sleeping in a hole. I’m a ladies size 12. The manufacturer said after they agreed to replace it, they would never replace again because it wasn’t sagging once they got it back, only 1/4 of an inch. Such a bold lie from the representative. So then we slept on the replacement set for the next two more years, the EXACT SAME THING AGAIN! We were sleeping in a hole again. We now have the mattress set in our guest bedroom. We’ve had to purchase a new set from another manufacturer for our master bedroom.

3 years we bought our mattress and box springs for almost $4000.00. Approximately 1-1/2 years later, we developed a hump in the middle of the bed and indentions on the sides. When we sit on the sides of the bed, we slide to the floor. We were told that we had a 10 yr. warranty and filed a claim. After 4 emails asking for photos and 2 phone calls, our claim was denied. Apparently, memory foam doesn't last very long. My husband weighs 200# and I weigh 165. We are not obese people. I have a herniated disk and will be having surgery soon. I need a good mattress.

I bought this king size Tempur-Pedic Hybrid king size Mattress from Rooms To Go on 05/29/2019. I cannot sleep even an hour on this mattress. My wife did not have much issues, but she said not comfortable as the regular mattress. For me I feel like too hot and my body is burning when I try to sleep on this. My back pain get worse, So I sleep in a different bed as I have to sleep and go to work. After a month I went Rooms To Go and described the issue. They said this mattress has to break in order to be comfortable . I spend some hours on this without sleeping in order for this to break. However even after 2 months I cannot sleep. Not sure Rooms To Go will exchange at this point. For me it's total waste of money I guess.

I purchased this mattress from Mattress Firm paying $3,000 for the mattress with a base that raises and lowers the mattress. I started having back pain like nothing I've ever experienced. Prior to that I had been sleeping on a mattress I paid $70 for new, that never gave me any problems which I purchased in 1989. I will never buy anything from Mattress Firm again. The Sealy Tempur-Pedic Mattress is worst mattress in the world, horrible.

I had been curious about one of these mattresses for years because of their marketing as being great. My wife and I finally purchased a Tempur Contour Supreme King Size mattress at a local Mattress Warehouse furniture store for over $2,700. Ridiculous, because it is the worst mattress I have ever owned. Less than 3 years into its use and I might add, sporadic use since I have a guestroom I use periodically, my wife and I wake up with low back and neck pains. We have since moved into our guest room for the past 1 and a half years. This mattress has lost its firmness.

I had been wanting one of these mattresses for years because of their reputation as being great. I finally purchased an overpriced twin ProAdapt mattress at a local furniture store for over $2,500. Ridiculous, because it is the worst mattress I have ever owned. I wake up with low back and neck pains. My previous mattress was a $100 foam mattress I bought online which I loved for 2 years after which it lost its firmness.

Tempur-Pedic's most expensive mattress and foundation (plus pillows, etc.) were purchased years ago at a price point well above the now-crowded foam market's. However, a few years into the purchase & enjoyment, the foam dented deeply without recovery. It has changed our lives by depriving us of adequate REM sleep, aggravating neuropathy, plus frustrating us with no customer service satisfaction! I'd broken my neck & suffered additional physical trauma. Unfortunately, Tempur-Pedic has failed to stand by its own warranty, offering instead an obstacle course of bureaucratic impediments without fulfillment or closure! Don't trust them, folks...

I have a Grand Tempur-Pedic (over $6,000) because I have a bad back. It came with a lifetime warranty. After several years of use the mattress wears out. I sink so far down in the mattress at night. It is like crawling out of a hole to turn over. Forget back support. The reason I was willing to spend that kind of money was for back support. I tried to file a claim under my lifetime warranty. After several days of back and forth runaround, they declined the claim. They say it is "normal". So, if you want to spend a bunch of money on a mattress for your back only to have it hurt your back several years in with no warranty, Tempur-Pedic is for you.

Tempurpedic mattresses have a reputation as high quality for a very high price. Yes, the mattress is indeed a very high quality -- I have never experienced as great a sleep in my life! I had purchased the Ergo adjustable bed with a mattress that stays cool; clearly, everything about the mattress and bed have been well thought through.

Bought the Tempur-Pedic mattress about 6 months ago. The guy in the store pushed one of the brand new ones that just came out. Said it was the best (Sorry I'm so frustrated I cannot remember which mattress it was). We kept that mattress about 2 months and could not deal with it. It was like sleeping on a concrete floor. So we returned that mattress and received another one, the Contour Elite Medium, at a cost of $170. Ridiculous.

I purchased a $5000 model Contour Elite Breeze in 2015. After 3 years the mattress became uncomfortable. The warranty department denied my claim because the impressions in the mattress weren't deep enough. They did however allow me to replace the mattress as a one time courtesy (I had to pay $175 shipping.) So I got a new replacement mattress (same model, different year) and after having it 6 months the mattress has already become uncomfortable. If you lie on it, you sink to the bottom. When you get out the mattress looks new, but it is not right. I thought I was crazy, and had my wife sleep on my side of the bed and she couldn't believe how uncomfortable it was.

We bought our mattress and base in 2014. Spent nearly $9,000 for it. This mattress was very hard to get use to. Fast forward, in 2016 had back surgery. This mattress has caused increase in pain. It is impossible to turn over with my back limitations. No other mattress causes this type of pain. Often, I can barely stand in the morning. I need to purchase a new mattress but find it difficult because of the cost of this mattress being retired and on a fixed income. Would definitely not purchase again and do not recommend it as a long-term mattress.

I purchased a "top of the line" Tempur-Pedic mattress in 2013. It is called the Cloud Luxe king mattress. I spent $5,400 to buy a bed and 6 years into ownership, the bed has a noticeable sag & loss of support directly in the center of the bed. There is no comfortable way to lay on this mattress anymore and I toss and turn all night, then awaken with back pain because the mattress no longer performs as it did when I purchased it.

I have rheumatoid arthritis and recently replaced a 10+ year old coil spring mattress with this model mattress. I purchased the box springs and the mattress, but not the adjustable base. I paid $4,500 for this mattress begrudgingly because it was endorsed by the Arthritis Foundation and GUARANTEED for customer satisfaction. Keep this in mind as you read.

We were unhappy with the products as it was too hot to sleep in and too firm and wanted to return them within 90 days. But the company kept ignoring us. We called their 800 number several times and had to leave messages as nobody answers the phones. Also called the store we bought the mattresses at numerous times. Each time we were told that Tempur-Pedic will call us to arrange for a pick up. Six weeks later, after being repeatedly ignored, we had to use our credit card’s purchase protection plan to get our money back. We still have the mattresses. The company continues to ignore us Hoping that 90 days will pass and we will be stuck with the bad mattresses. Very, very dishonest.

If I could give them 0 stars I would. I originally purchased a mattress & foundation set from them in 2007. After 7 years of use the mattress developed a severe, permanent sag on one side. I started a warranty claim & they sent me a new mattress set of comparable make. 4 years later and the foundation has become so ridiculously squeaky that it wakes you up if you even roll over in bed at night! Started ANOTHER warranty claim & after getting the runaround for 2 weeks I am finally set to receive a new foundation next week.

Sears offered a full sized adjustable bed with cool gel Tempur-Pedic able to get a night's sleep, without waking due to pain or being too warm. I have had back surgery, and have arthritis and this is the only mattress I have found that is exceptional in all that it claims. Thank you Sears, it is not easy to find a full sized bed that has a great mattress and is adjustable.

We hate our Tempur-Pedic! We bought ours from Mathis Brothers and were told we would like it if we gave it time; whatever! Neither Tempur-Pedic or Mathis Brothers would do anything about it. This is our 3rd Tempur-Pedic purchase and I'm so disappointed! I will never spend another dime at Mathis Brothers or Tempur-Pedic!

This is my second Tempur. I love it but I don't like that it ruts. I do like the new feature that keeps it cool. I've never found a mattress that feels this good and with my major spine issues I need a good mattress.

Have had this mattress since 1997 - 22 years. Had a 10 years warranty if I remember correctly. If so, it has surpassed both its warranty and my expectations. I love this mattress. It is from the time that there was only one model to get. Now there are so many models and none of them feels as good to me as my older one. The new ones are too soft for us.

I am delighted with the quality and the warranty. I even had occasion to use it once when a visitor's dog relieved itself on the foot end of my bed soaking the foam. Tempur-Pedic came right out, assessed the issue, decided it could not be properly cleaned and supplied me with a new mattress.

I find the mattress too firm for my shoulders, softer would be better. Overall I like the support though. Doesn’t lose shape quickly like other brands. It also is a Tempur-Pedic with foam coils and doesn’t have the trapping feeling and overheating that most Tempur-Pedic mattresses have.

Ridiculously overpriced. It is not comfortable, does not deliver what was promised. Does not conform to the body nor repel body heat as advertised. Spent 4k, should have purchased a Sleep Number instead.

This is the most comfortable mattress set we have slept on in the 45 years that we've been married. Came with a 20 year warranty. It was an expensive purchase at the time but you get what you pay for. No other top brand mattress set that we have purchased over the years comes close to matching the Tempur-Pedic. Let's face it... Nothing beats a good night sleep.

It's really awesome, eliminated all pressure points during sleep, no more sleepless nights. We added the adjustable base as well which is a phenomenal option, everything about the sleeping experience has improved 10 fold. We will never ever buy another innerspring mattress. They are like sleeping on a bed of nails in comparison.

We have enjoyed our purchase and the beds have held up well after 7 years of use. Expected more for the price we paid. We have not had any issues with our purchase so far. The warranty is reasonable as we can get a new mattress on a pro rata basis if we needed to. As far as comfort the mattresses can positioned in many ways. We can raise and lower the upper and lower ends of the mattresses if we have back or leg pain and a massage and heating features that add to comfort.

I am on my third mattress and would not consider another brand. A little concerned about the chemical makeup though. I had a problem with my first purchase and they replaced it without any problems. I am about ready for a new one. I replace every ten years. I recommend this brand.

You can not compare the Tempur-Pedic to any other mattress. Yes, it's expensive but you can not put a price on a good night sleep. Mattress pad had an issue but was replaced without hesitation. I've had several surgeries and I can honestly say, there is no better mattress that I can recommend.

After 8 years it is like the day we bought it. Very good mattress. Very durable, never sags or gets lumpy like many pillowtop mattresses do. It never loses its shape even after years of service. I highly recommend it to anyone who hates lumpy or sagging mattresses.

The big downside is that when there is a problem you have to call a 1-800 number instead of issues being directly dealt with at the furniture store you bought it at. The furniture store doesn’t really tell you this when you are shopping for a mattress. The information is hidden from you.

I've had a bad back for years. By morning I couldn't breathe. I'd be so stiff and sore. But since I got my Tempur-Pedic I feel the best when I wake up. And so refreshed. Not more back pain and no more tingling in my arms either from pressure. I love my bed!!!

Great mattress. My only complaint is that it is difficult to sit on the edge because the mattress is not firm enough. I find myself sliding off the mattress when I sit on the edge to put my shoes and socks on. Or I just sit on the edge to relax as I get ready for the day.

I've had my mattress almost 7 years and have moved with it 3 times and needed to leave it in storage for 6 months. Setting it up the last time was great, I missed feeling comfortable and always sleep well with it.

Love the mattress, only thing I wasn’t happy with they had to replace them because they were dipping, and it wasn’t 6 months. They did the same thing and they want to charge me $1400 for it to be replaced. They said was prorated now from the purchase time in the beginning, I felt they should have replaced it with no charge but they refused and they discontinued this model. So it wasn’t my fault as I’m the only one sleeping in it and I weigh 105 lbs, so wasn’t happy with that at all, now we are thinking of replacing them but I’m really confused rather to give them another try!!! Linda

Comfortable but would have preferred a firmer mattress. I did not personally buy this. It was a gift. It felt good at first but after a year it started to get softer. I thought it would take longer. I will probably buy a mattress topper within the next year or so.

February 2012 I had purchased a Tempur-Pedic mattress after having spinal fusion surgery. I purchased Tempur-Pedic based on their ads on TV for pressure-point relief and claims the mattress conforms to your body for sleep comfort. 7 years later I am not getting that at all. I am experiencing pain in my lower back, neck, and numbness of my legs and swellness in my feet. I am losing sleep because of the discomfort of the mattress which is very hard. I had submitted a claim to Tempur-Pedic telling them through the years the mattress had never broken in and it is not adapting conformance to my body.

I’ve owned this Tempur-Pedic for 13 years. Great mattress. Didn’t have much choice with firmness. This was hard mattress & still very firm. I love it. Just wasn’t happy that I paid 4000.00 bucks 13 years ago.

Top quality, warranty great and durability awesome! The store was great to deal with and the delivery was on time as promised. Had no problems and would buy the same product again.

I've only had my mattress for one month but have slept better recently than I have in my entire life. It's comfortable, stays cool, and has an adjustable base so that I can contour it according to my needs.

We've had our mattress for 6 years, it is like we've had it 6 months. It has held up excellent, no sunk-in areas, it is as firm as when it was new. There are no body pressure points with this mattress, you wake up feeling refreshed. We have always had a mattress cover that supposed to keep it cool, we are in So California and have not noticed being overheated. It's not ideal for relations however there are ways to work that out.

This is the second mattress of the same brand in a 10 year period. The second purchase was to buy a firmer mattress. In both case we were steered to the "no flip" design; where you simply turn the mattress. I do not believe this is a good design for even wear on a mattress. In both cases, at about the 5 year period, the mattresses seemed to develop slight dips where we sleep. Especially for me as I am a large athletic guy (6'3" @ 250-265). Our next purchase, will most likely be a Sleep Number bed as we have had the opportunity you sleep on these in many hotels when we travel, which is quite frequently. Overall, a decent mattress brand, however, I believe for the money there are better options.

We purchased our Tempur-Pedic mattress seven years ago and it started 'sagging.' Their customer service is truly excellent. After providing the photographs that they require, we were approved for a replacement and it was delivered one week later. Wish more companies demonstrate this level of service!!

Purchased a Tempur-Pedic mattress 6 months ago and it has turned into a complete nightmare. For the past 2 weeks I’ve been waking up with numbness and swelling in my arms, hands, legs, and feet. I called Ashley Furniture store where I purchased as well as Tempur-Pedic Customer Service. Both are teeing me that my complaint is regarding comfort and that there’s nothing they can do to help me. This is very disappointing after spending $3500 on a mattress. How is waking up with swelling and numbness considered comfort? It’s a health issue that’s being caused from the mattress.

We have loved our Tempur-Pedic Cloud mattress for 5 years now. At $3,500 we felt that we were purchasing a premium product. However, over the last 2 months both of us have begun to experience hip pain and it has become severe. When we get up, the pain subsides within 20 minutes. When we sleep on another bed, we are pain free. This supposed premium product has turned out to be inferior. And of course, there are more exclusions to their warranty than there are threads in the mattress cover. So I just spent $700 a year to sleep on this thing. I will NEVER purchase another Tempur-Pedic product ever again, and I will make sure as many people know about my dissatisfaction as possible. This is NOT a good company; it does not stand behind its (discovered inferior) products.

Husband, 5'11" 165 lbs. bought two Twin Xl's plus bases to make our king-size bed in May 2014 for $6K+. For the last year now he would rather sleep on love seat couch for most of the night. His mattress resembles the feel of a hammock, but you can't "see" it. It gets too hot for him to escape the heat; mine has always been too hot but I just travel around bed all night trying to get the cool spots. Not even going to try to get a warranty coverage, just going to stay away from memory foam, buy less expensive mattresses and replace more often if need be. Don't buy into the hype.

This mattress doesn't last. It sags and my body sinks and doesn't provide back or side support. I'm in so much pain and losing sleep because of this mattress. Their warranty is not "fair" because they don't want to give you your money back. Mattress was $4,099 and split box spring was $300. What a rip off. This thing spreads out and has no support even at the ends. I do not recommend this at all.

The mattress quickly develops a wear pattern...or a deep wear "sag" that is permanent. It's no better than a bean bag chair. There is NO edge support. I would n-e-v-e-r buy another one. This was an overpriced, overhyped mistake.

Tried to make a claim after only having the bed 4 years. For the past month I feel like I’m falling off the edge. I weigh 140 lbs. My husband’s side is fine. No sagging and he weighs more. I have been jumping through hoops sending pictures, having to have a straight edge with a quarter leaning against it, not under the straight edge. We are 65 & 66 lifting this heavy mattress to take photos of law tag, foundation, stripping the bed 4 times. We both have bad backs, and they still come up with something else they need.

We purchased a Tempur-Pedic mattress at Rooms to Go about 8 years ago. Last year we began to notice that the mattress had a lump in the middle of the bed and the areas where my husband and I slept on were much lower than the center. This year after beginning to experience back problems due to the sagging areas of the bed we contacted Rooms to Go about the issue. Rooms to Go sent out an individual who determined that the mattress had over 3 inches of sag in the areas where we slept on. Now my husband and I are average sized people and neither of us weigh over 180 lbs. Rooms to Go determined that the 10 year warranty would provide about $1000 dollars less value than what we originally paid. This unfortunately, would not get us back into a Tempur-Pedic product.

Purchased our Cloud Luxe and after six weeks we made a warranty claim because my side felt like sleeping in a hammock. Talked to customer rep and she jokingly said most people say it’s like sleeping in a canoe! Tempur-Pedic replaced the mattress. Now, two years later same problem except this time they denied warranty claim. There are so many good mattresses out there for less than $1500. This company is a sham and, yes, like other complaints, my back pain is immense.

We purchased a Cal King locally in 2011, and also purchased their recommended foundation. We had one issue with the foundation early on, replacement was easy with the warranty. I feel our almost 8 years with this mattress warrants an honest review. We are both tall and thin, weighing 150 and 190 lbs. At the time, it came with a 20 year warranty. There was an awful odor we were warned about by our salesperson with this mattress, and it did take its sweet time to dissipate (2 months I think?). Hate to think of what we put our lungs through. We had high expectations likely due to the hype surrounding memory foam.

We spent $4500 on a mattress that could not withstand the duration of the warranty. Our mattress lost its firmness, which is the only reason we made the purchase, within 6 of the 10 year warranty and we are extremely disappointed that Tempur-Pedic has denied our claim. They are saying we are making a comfort complaint because they cannot physically see the defect even though they will tell you that they accept written descriptions of mattress defects that cannot visibly be seen. When you go to make a purchase of this price with Tempur-Pedic please understand that there is a very good chance the length of quality will not last. I encourage those of you desiring a quality mattress to spend your money elsewhere.

Although I’m writing this review in 2019, we purchased ours in 2006. It took about 3 weeks to get used to rolling over because this mattress doesn’t have springs and, therefore, doesn’t bounce when we move. We LOVE THIS MATTRESS! I was reading the more recent purchasers reviews and I just had to defend this AWESOME MATTRESS and box spring!

These beds are the most uncomfortable beds I have ever slept on. I have been in hotels, have purchased other brand names in the past years, but have never slept on a mattress that was so uncomfortable. I have had these for two years and have not had one decent night's sleep and my back is killing me from this mattress. I keep thinking it will get better, but it gets worse. The only good thing about the bed is the massage, but then when it goes off, it is back to the worst bed mattress of all. DO NOT WASTE YOUR MONEY ON THIS MATTRESS.

Horrible. Back, neck, and body pain started after sleeping on memory foam. So very expensive. Difficult to get out of. Difficult to roll over in. Would never recommend a Tempur-Pedic mattress. The edges of the mattress remain firmer while the center sinks making it harder to get out of. The mattress when looking at it appears to return to a level surface after you get out. Spoke with Tempur-Pedic and was told because mattress returned to level no warranty or returns were valid. Such a disappointing mattress. I am a teacher and had hoped that my hard earned money would be well spent with the brand... I failed in getting a good mattress.

My husband bought yesterday, January 22, 2 Tempur-Cloud Breeze Dual Cooling - king size pillows. He bought them at a Bedding Mart store in Jonesboro, AR. The store doesn't have a demo pillow so you can at least rest your head for a minute and see how it feels. The sales person told us that is an expensive pillow, he took it out from the box and brake a little bit the plastic so my husband could try it. You cannot see actually how it is because the bag had still air and you only can tell after sleeping at night.

My husband and I went to our local Mattress and More store to purchase a new mattress. We laid on a Tempur-Pedic and wow oh wow, fell in love. I asked if we could purchase the floor model and was told no. So, we ordered a new one at over $4,000.00. When it arrived it stank to high Heaven. The store told us to be patient, the smell would go away. It did - but who knows what we were breathing - and might still be breathing. The mattress was SO uncomfortable, we were shocked. They said it takes time to break it in. They told us to walk on it, to have our dogs walk on it. We complained of sweating and they suggested an expensive wool mattress pad. No help.

As a consumer, make sure to do your research. Tempur-Pedic has an excellent marketing strategy that lets people believe this products are amazing. WRONG. Defective, painful and the company's warranty claim has its flaws. I have dealt with the company 3x now (Jan. 2018-Jan 2019) to replace a defective mattress. DO NOT FALL FOR THE MARKETING GIMMICKS, STRONG ADVERTISING IMAGES, AND FALSE REVIEWS. There are enough claims, photos, complaints, and honest statements from REAL CONSUMERS to go against their company's image. The mattress does not conform to your body and in some cases does leave mold. You will end up sleeping in a hammock like position and if ailments precede you, then expect for them to flare up.

Spent 4000 dollars on what I thought was going to be an excellent experience. My knee is painful because of my lower back. My shoulder hurts. I am trying to get an MRI on my knee because of pain and when I saw the reviews I am realizing that the new mattress from Leon's is killing me. My wife sleeps in the living room on the old mattress and appears ok. I don't know what to do at this point because mattresses are so expensive. Dont throw your money away on this.

We purchased the Tempur Cloud Supreme for a little over $3000. Several months after sleeping on it we noticed body impressions and my wife and I were sleeping in divots. The sad thing is we continued to do this for approximately 2 years before we had enough. We understand that there can be an occasional "lemon" in the lot and we upgraded to the Cloud Supreme Breeze which is the same mattress but is supposed to sleep cooler - WRONG at a cost of $1900 for the upgrade. 3 months into the new mattress, guess what, yep huge body impressions again. We procrastinated as the warranty exchange process is a royal pain. This time when we called we told them that we have had 2 of the same model and neither has lasted for over a year. No problem as long as we pay the upgrade fee.

This mattress changed my life. I can't sleep on anything else. From being able to adjust position to the massage feature, I can always fall asleep - even on those sleepless nights. Sleeping is so luxurious now.

I have had my mattress replaced twice and the third is no better. Waking up with backache every morning and filed a complaint. They stated the indentation wasn’t significant. This mattress is a waste of money. I will never purchase another product from them.

Tempur-Pedic was fairly good when first purchased. However it has become increasingly uncomfortable. It was very expensive & not worth the money. The mechanism to change positions has long quit working also & no one repairs it. I've had to buy a thick foam topper to sleep on it.

Tempur-Pedic is the most comfortable mattress I've ever owned. It has lasted for close to 20 years, and although I don't weigh that much, I think it's finally time to put my mattress to sleep instead of the other way around.

We spent over $4K for the firmest Tempur-Pedic and the base that we were told was required or else the warranty would be nullified. Within three months, barely after the outgassing period was past, the firmness of the mattress was gone. Leaning into it is like putting a hand in clay. Every morning we wake up stiff and in joint pain in the lower back and hip joints. The mattress holds heat from the time you lay down, so after 2 hours you wake up baking. After a few months we tried to send back the mattress; it was not for us and not what we paid for. We had been not shown the bogus warranty until after we bought the mattress, so be sure to read it carefully in advance.

We purchased a King - Flex Supreme Breeze in November of 2017. The mattress is a hybrid with coils and memory foam. It is intended for back and side sleepers. My wife had two back surgeries so we decided to spend the extra money for a Tempur-Pedic. My wife is a back sleeper and I’m a side sleeper. So we thought this mattress was a great match for us. Unfortunately, the mattress delivered was much firmer than the Flex Supreme Breeze mattresses we tried at four different retails stores.

We purchased Tempur-Pedic Mattress and base together in 2015, paid for almost $5700, within 2 yrs my husband start falling off bed during sleeping. He had to climb to the mid of bed, so we changed side to sleep. This year both of us start suffering back pain, shoulder hurt and headache. We changed to sleep on our 10yrs old mattress, guess what, all the pain gone. During the process changing the mattress, we found out the base is not flat, we took off the cover to see what is going on, the plywood is not together with metal frame. We do not know what to do, so we reach Tempur-Pedic customer service. They sent out a tech to check, the tech did not know how to fix it.