Tempur-Pedic

The price differential is within my budget compared to the higher end brands. It is a more standardized mattress and frame. I can settle with this brand cause it gets the job done. I hoped in my lifetime that I once own a very unique quality mattress. We can only pray.

My Tempur-Pedic mattress gives me the best sleep I ever had outside of the full-flotation waterbed I slept in for over 20 years. It's soft, yet firm enough to support my back. Some folks don't like the original mattress because they say it is too hot for them, but since I'm easily chilled, even in summer, I'm perfectly fine with it. For the 'it's too hot folks', Tempur-Pedic has designed a mattress with a material they say alleviates that issue. Give 'em try. You'll like them!

About 3 years ago my husband and I began thinking, perhaps we needed a new mattress. The hotel beds began to feel better than our bed at home and we were sleeping on a Tempurpedic (15 years old then) at home! Aches and pains of the mornings! Goldilocks went bed shopping 6 weeks ago. Trying to be budget conscious, tried a Casper Hybrid, sent it back; next a Nectar, sent it back. Forgot the budget, went to the Tempurpedic store. Husband fell asleep & snored on the showroom model New Tempurpedic Adapt after 18 years and no more aches and pains—guess it’s true, you get what you pay for.

First off -- growing up I simply had a bed. Nothing special - no thought given to whether it was soft or hard or anything other than it was a twin size. Fast forward to age twenty and I purchased a pillow top mattress. Thought it was the best thing ever! Til now - Since purchasing my Tempur-Pedic I'm now a spoiled girl! Best sleep I've ever gotten and so it goes without saying that my next mattress will also be a Tempur-Pedic -- more money but worth it!!

So far we have had our best sleep, my girlfriend & I both suffer from lower back & knee pain. We decided to invest in a Tempur-Pedic. Of course we had to finance it since it was initially out of our range. But you know what? We did it! We play with the settings to our desired setting which so far has been a gods send. Love it. I recommend the investment on your overall health is an understatement..

My now husband purchased a queen-sized Rhapsody in 2013. The mattress slowly developed a significant “crater like” sag from neck to knees on one side that eliminates all support. I have suffered poor sleep quality and neck and back pain since sleeping on it a few months since getting married and moving in. The company gave us a huge runaround, asking for specific photos that can’t possibly show the problem. They don’t want to see photos on an actual person lying on the bed. Our request to honor the warranty was escalated several times, culminating in a call from a company rep and she once again refused to do anything more and declined honoring their warranty. I recommend staying away from purchasing a mattress from Tempur-Pedic, and to spend your money a better quality mattress that will hold up and has a reputation for upholding their warranty.

I received Tempurpedic LuxBreeze mattress today and immediately tried to go on the recommended web page given in order to register it. The web address was not found, so I called the customer service number. After verifying my purchase information, I was told I needed to give them the serial number to activate the warranty. I was told this was not on any paperwork I had received, but that I would have to lift up and search for it underneath the mattress. As a 70 year old woman, this is not possible. So I was told I should call someone to help me lift it! Therefore I was told my mattress could not be registered. For the cost of the mattress and the long wait for delivery, I certainly expected better customer service and a warranty as promised.

Ordered this bed on July 15. Estimated ship date was Aug 1. Never heard anything. Called Tempurpedic, waited 45 min to talk with someone, find out it’s not shipping for another month. A month passed, still nothing from tempurpedic. I call and wait 50 min to talk with someone. They say it should ship soon. Finally I get an email at the end of August that it has shipped and once it arrives at the local company that is delivering it that I’ll get a call to schedule. It gets delivered to the company and nobody calls for over a week. At this point I have payments due on the bed. I call tempurpedic, wait 50 min to talk to someone. They try to contact the local delivery company but can’t and give us their direct line. The next day we are able to get the local delivery company on the phone. They can’t find the mattress. We call tempurpedic and they say they are going to figure it out and get back to me.

Memory foam is not a natural product, in fact it's a cheapest material in the industry because it can easily be made from chemicals. It's unfortunate that we paid 4000$ for mattress and it's hot like a hell. When we reached out to Tempur Pedic they explained that warranty does not cover comfort preference, which is basically telling you ** off. I will never again buy products of this company. Please invest in GOLTS and GOTS certified natural mattresses and Tempur Pedic is not one of them. All materials are made from junk like fiberglass, memory foam and they way they process the cleaning of materials are just horrible, please do your research.

My daughter has a Tempur-pedic pillow that is great so I decided to purchase 2 of them thinking they would be the same "CLOUD" firmness. I received them and had not removed them from packaging. Called to return and they refuse to take returns on pillows unless defective. I will Never Ever purchase a Tempur-pedic product as long as I live! Too many better products out there to put up with "The Crappiest Customer Service On The Planet"!