Tempur-Pedic Reviews

Bought new Tempur-Pedic Queen about 10 years ago but only used it a couple years and moved it to the guest room. Now one side is all broken down and rolled over to the edge. Called the company and they asked for the model number but there is NO model number anywhere on it. They asked if I had a receipt, and NO it is nowhere to be found. They said sorry, nothing we can do. If I had known this would happen I would have put the receipt inside the mattress cover. Grrrrrrrrrrr I am pissed. It is not my fault there is no model number or tag on it.

My wife and I purchased a Tempur-Pedic mattress about 5 years ago. We were ready to put the $3,000 plus mattress out to the curb when a Sleepy's salesman told us what language to use when speaking with Tempur-Pedic reps. The mattress gave us no support. We both woke with backaches every am. They gave us 7 mattresses to choose as a replacement understanding that this would be the last replacement. We picked the firmest of the 7 choices. We are still waking with severe backaches as the mattress softens over night. I don't know how anyone lives with these mattresses.

My husband heard about the Tempur-pedic so he wanted to go check them out. Our spring mattress was giving me major side and hip problems and he was hurting too. When we went to the store it felt real comfy so we bought it... I have hated it ever since. It doesn't conform to your body at all... it's like sleeping on the floor. It was supposed to be the most comfortable bed around but it isn't!!! I have 2 thick quilts that I put on my side of the bed to lay on just to make it comfy... AND the pillows that we got free with the bed-- crappy and don't move either.. WE CAN'T EVEN USE THEM... WE PAID ALMOST $6,000 FOR THIS AND IT'S THE WORST DECISION WE HAVE EVER MADE!!! I HATE TEMPUR-PEDIC!!!!

I purchased a Tempur-Pedic Mattress that has steadily gotten hotter to sleep on until we literally cannot sleep in it. The store & The Tempur-Pedic headquarters say they cannot help it if we are "hot sleepers." They have absolutely horrible customer satisfaction.

The problem with the mattress is that it claps out; a term known for ski boots after a few years of wearing them. The foam compresses over time and causes a hammock type effect. The area where you sleep becomes overly soft and hard to move in your sleep. I actually threw my back out while shifting in bed. They replaced the mattress once. To their credit, but it is an inferior product and I will not buy another one when I replace it this year (after 2 years!). I would not recommend this product.

I filed a warranty after our Ca King Cloud Supreme collapsed. They approved the claim and stated I could expect my replacement 5 to 7 days after my credit card was charged for the upgrade since I did not want to take a chance on the same mattress. They charged my card and never delivered. Each time I call it is a different story. 2nd call they changed story to 7 to 14 days from charge. 3rd call, the story was it shipped on January 19th and it would be 7 to 15 business days from the 19th which was February 6th. I called on the 6th and they said they would return my call.

I slept on the mattress for seven years. Year two I starting having bad headache and lower back problems. My partner starting having back problems and neck ache. I had to visit my family out of town and stayed for a week. My backache and headache were gone. I slept in my guest room bed when I returned because my partner was sick with the flu. My headache and backache did not return until I slept back on the Tempur-Pedic mattress.

We purchased a Tempur-Pedic mattress because when we visited friends, they had one and it was the most comfortable night's sleep we'd had in a while. Unfortunately, the comfort level of that guest room bed didn't carry over to the mattress that we purchased for ourselves. This is the hardest mattress we've ever owned and I wake up every single morning with my back in knots. It is very uncomfortable, way too uncomfortable for the $4,000 price tag. The mattress also seems to hold heat. I am very cold-natured, but I wake up in the middle of the night because it is so hot. If you are in the market for a mattress, my advice would be to buy something else. Tempur-Pedic is definitely not worth the money.

This is our second Tempur-Pedic. The one we bought 10 years ago is great, the remote works fine, and the frame doesn't squeak. Our new one is junk. More often than not, the remote doesn't work. We have to take the batteries out and put them back in to get it to work again. $100.00 for a replacement is a ripoff. The bed frame didn't last a year, and the remote control didn't last much longer. The frame was replaced, but the replacement squeaks, too. Very disappointing!

Started with the Rhapsody Breeze. It was hard as a rock. Using my "comfort guarantee" from Sleepy's, I paid a lot more and bought the Allura Cloud. Well, it's softer, but I have pains everywhere. And after the first month, wake up (when I sleep), still as a board, with pains that I've never had before. I truly think these mattresses are a lot of hype and not very good. If this pain continues for another week or so, I'll exercise my final "comfort guarantee", and get rid of this mistake of a mattress for a normal one. Somehow, I have a feeling that's how it's going to go. VERY DISAPPOINTED!

Today I got my new mattress delivered. I had a Tempurpedic Cloud Supreme king mattress. After only 3 years, it lost support and my back was hurting every morning. I called the company customer service number and they sent me an email with the directions of how to claim (they email attachment of detailed explanation and pictures of how to take photos of mattress). If you just follow email direction, it is not hard at all. Within 5 days, I got email saying that they will replace it with a new mattress.

I just want others to know if you already have a bad back, DO Not get Tempur-pedic bed. I have been in pain since I got this. I have not slept through the night for 2 months now. It takes me 2 hours to ease the pain every morning. I am up at 2 am every morning and in a recliner to get some sleep.

I purchased the mattress from a store that went out to business so I am stuck with it. It is just too hard. I am looking for a foam, feather mattress pad to cover it. I sleep in hotels, frequently and hate to leave the Sheraton sweet sleeper bed and then come home to my hard, uncomfortable bed that I spent a fortune on . I would love to know a quality soft mattress pad to make the bed more comfortable. That would be great.

Our upscale Tempur-Pedic is a huge disappointment. It's less then 3 years old and has a pretty deep indenture where we sleep on each side. I weigh 130 lbs and my husband who is a 6 ft 2" and 190 both have these soft spots. I had a serious back surgery so went to the store to gain expert advice on what to buy and this mattress was recommended. I should not have pain from laying in bed while sleeping but I do every single night. I'm not sure what I can get next but it won't be another one of these.

First night on our CA King Tempur-Pedic bed last night. She liked it, I thought it was a hard bed. The mattress is okay I guess, too soon to tell, but the bed frame buzzes all night long. The control boxes are emitting a 60Hz hum that is resonating through the bed. I had to unplug the bed so she would stop complaining. I am trying to figure out what to do, so far I got nothing... Pretty upset >$6K later... Bought it at Sears. Worst customer service ever. I wish I would have made a video to post on YouTube..

I spent a lot of money on this mattress and will be paying it off for another 2 years! I've had it for 6 months and I wake up every day in pain. I have scoliosis and was told by dream beds this mattress would help and it would ease pain, especially from pressure points. Since having this mattress, the pain has been much worse. I find it difficult to roll over and it gets really hot! I weigh less than 9 stone but this hasn't stopped the part of the mattress I Sleep on from softening, meaning I sink and this adds to the pain. I hate this bed and wish I never bought it. I would warn everyone from buying this mattress.

I own a 10 year old model at it is still great. Just bought a new TEMPUR-Cloud Luxe, this is their softest mattress but also has one of the highest support layers. For me this mattress is terrific. Lets you sleep on your side easily as well.

Our previous mattress had been sagging, causing back pain. One of the reasons we chose Tempur-Pedic was the 25-year warranty and the 3/4-inch-sagging clause of the warranty. Most other mattress warranties are for less than 25 years and require the mattress to sag 1 1/2 inches before a claim can be filed. We took advantage of the 48 month 0% offer and here we are 18 months in, I am experiencing back problems again. I measured the "sag" and it is slightly less than 3/4 of an inch. However - I applied a 25 pound weight to the saggy area (where I primarily lay) and another 25 pound plate in the middle of the bed (between me and my wife). The sag measures at more than 3 inches when weight is applied. In other words, the support system is gone beneath it. However, when weight is not applied, it appears to be fine. This is the "gotcha". Tempur-Pedic says that it must be VISIBLE with "no weight" applied to claim a warranty. To me that's like saying the auto manufacturer won't repair the car because it "appears" to be fine but the problem occurs while you are actually driving it.

I decided to buy a Tempur-Pedic number one, because of all the commercials showing how the bed molds to your body. Number 2, I had spoken to a lot of people who just love this mattress. I like a very soft mattress, and thought after testing all of them at the store that I was getting one of the softest ones. I spent $2,800 on a Queen set. In the store, the bed felt great! Well, laying on something for 10 minutes is a lot different then sleeping on it all night! The bed is like a brick! I wake up every morning feeling like a truck has run over me. Parts of my body hurt that I did not know could hurt so bad! And HOT! This bed, unless your house is freezing, keeps the heat in. I am absolutely miserable in the mornings and exhausted from the horrible nights sleep from the heat and the brick. I would probably sleep better on my wood floor! I have had this set for over a year so should have been broke in a long time ago! What is funny, is the mattress set I had before this one, I only spent a few hundred dollars on. I needed a mattress set quick, called a company online, told the sales guy, "I want the softest, cheapest queen set you have." I did not even go to the store. Told him, "If it seems soft to you, send it!" My son has that set now and he loves it!!

We've had our Tempur-Pedic mattress with foundation (to assure warranty...lol) for almost 4 years. If I were rating just the mattress, it would be a good rating. The mattress has been sagging in spots so we were getting ready to do a warranty claim when my wife noticed wooden slats protruding from under the foundation in those same places. Our bed frame has twice the required support. We called the store we purchased it from and after two days they called back with the 800 number and were a little rude with my wife. Lesson 1 is don't bother buying from a brick and mortar store, even if you do all your business with them. We will buy elsewhere from now on. So much for buy local.

I spent more than $3k for Tempur-Pedicure mattress for my parent when they came to visit me 5 years ago. They didn't like it so my husband and I slept on it. After several months, I start having shoulder pain. I am very healthy and fit and never had any back pain or shoulder pain. After I changed to sleep on my old 400 mattress, my shoulder pain disappeared. However, my husband is OK with the bed. Maybe because he sleeps on his back while I sleep on my sides. Still, this is the most expensive and worse mattress I ever bought.

Wow, I wish all these reviews would have been available when I purchased my mattress. All I can say is it was a huge and expensive mistake. Unfortunately, by the time I realized this bed made me wake up so stinking sore, it was past the warranty and could not be returned. Don't be confused by the one-star rating I gave. It really deserves a no-star but you had to put something! Hindsight truly is 20/20! I have terrible neck, shoulder, and back soreness that just won't let up. Of course, I spent way too much money to give it away so guess I'm stuck with it for a while.

We just got our replacement mattress of the Prima cloud. Our classic mattress sunk on one side and had a dip in it so it was still under warranty and we replaced it with this cloud prima mattress. After the moving company opened it and put it on our frame it had the most horrible chemical smell. It has been 3 days now and me and my husband have not slept well. We've had sore throats and a raw feeling in the back of our throats and its only when we are in our room so it is from this mattress! We have had bad dreams and cannot sleep well from this horrible chemical smell. We only have flu like symptoms when in our room. I wonder if this is bad for our health? I really hope not. Praying it’s not harming our health. I remember when we bought our classic bed 4 years ago it smelled a little but not this bad and not for long. This is ** that people have to deal with this smell and harmful chemicals. I hope they recall all these mattresses so we can get our $4000 back! What a shame. I rather sleep on the floor than breathe this nasty smell in!

I purchased a queen size Tempur-pedic Rhapsody ($3200) bed in May 2012. I had been suffering from a sore back for years and when it was time to replace my mattress, I went all out. I stayed away from the traditional spring mattresses, since that was all I had ever slept on and knew they were not helping my back. I went to the store several times and tried out the Tempur-pedic mattresses, almost falling asleep once! I was convinced this would be a great mattress for me. (I chose a mattress that was more firm than soft). I was so excited to get my mattress home but my back pain never went away. I should state that I am in relatively good shape, not overweight, and had massages on a regular basis. I stopped riding horses because it only made the pain worse. I should also mention that I slept like a rock, so I never suspected my bed was exacerbating the issue. I purchased a new home and was sleeping on an Aerobed ($100 air mattress) all summer. (I moved in slowly and the Tempur-pedic was too heavy for me to move on my own). My back pain was completely gone after a week! And that was with me moving boxes, putting a fence, scrubbing floors, etc.

I see lots of complaints, but have to say this mattress is the best I have slept on, I do agree it is not for everyone though. My wife and I are both in our late 30s and fit, not sure if this makes a difference but a lot of the complaints seem to be from older injured people (not sure if there is a correlation). I hurt my back in 2009 lifting weights and found that my back never really recovered on our old mattress. Since we got the tempurpedic, my back feels good and gets better everyday. The wife is pregnant as well and loves the way the bed molds to your body. The gassing is not a big deal, it goes away in a month. I have noticed the bed is a little warmer than a spring bed but, we live up north so not a big deal as the winters are cold. I cut a piece of plywood as the under surface for the bed and ventilated it by drilling holes, so no issues with moisture or mold (I have no idea why people are getting mold on their mattress??). Anyways try it out in the store before you buy, it is definitely different, but I like it.

We bought this mattress [Style Cont. Signature KG] back in 2012 from Sleepys, and for last 2 years I am having worst sleep of my life time. Within 6 months of purchase, I noticed significant softening/sagging on one side and is very very uncomfortable. I paid $3000 for this mattress and now stuck with this forever. When I bought this mattress, I was given 20 years of customer satisfaction guarantee and promised to get help if anything happens to this mattress in 10 years of purchase. Forget about 20 years of satisfaction, I had to write down my $3000 investment in mere 6 months. Tempur-pedic, you guys are losing big time on customer satisfaction and you will pay for this in coming years. Just wait and watch your business go down.

Bought Queen Rhapsody 3/3/2010 from Star Furniture. After a year noticed center sagging. Mattress replaced. Sagging worse now. Needs replacing again ASAP.

My husband and I are in our 60s and thought that we would treat ourselves to a new Tempur-Pedic bed. We purchased a Tempur-Pedic Cloud Luxe on January 2014. We tried to get used to the bed but after about 3 weeks, we returned to the store to complain about the intolerable softness of the bed. The salesperson convinced us to give it awhile because he said it would take a while to get used to the bed. No complaint against the salesperson as he was very nice. So we gave it our best shot, but after 4 months, we just couldn't take it anymore. The bed was intolerably soft. We returned the bed in May 2014 to the store and traded down (1,500 loss) to the Tempur-Pedic Supreme. In about 4 months, this bed also became very soft. It feels like it is sagging. It feels like my legs and hips are sagging into the bed. It does not provide enough support. I am having back problems which I think is from this soft mattress.

I spent $9K on one of their Cloud Luxe beds less than 6 months ago. It was OK at first, but over the last 2 months it caused serious back and shoulder problems that forced me to seek physical therapy. Tempurpedic has a 100 day exchange policy, but their bed did not begin causing problems until just beyond this period. I asked if they would at least offer a discount on a firmer mattress and they refused. Knowing I had already contributed several thousand dollars to their bottom line not long ago made this response that much more infuriating. I wish I had paid more attention to the negative reviews before making this purchase. Don't be seduced by what initially might seem to be a comfortable choice in the showroom. IMHO, their mattresses are overpriced and their customer service is pathetic.

My husband and I bought a Tempur-Pedic mattress thinking it would be good for our backs and would save money by lasting 20 years. When the mattress started to sag and causing pain for me we had it replaced through Tempur-Pedic and the second mattress has brought about worse pain and culminated in acute back issues for me. I have to sleep in our guest room---where I have no back pain and am able to sleep soundly---until we get a new mattress that will not be a Tempur-Pedic. I truly miss sleeping with my husband and know it is hurting our relationship, but I don't miss the pain and sleep loss on the mattress that I now call a torture chamber.

We bought a Tempur-Pedic two years ago. At first I thought the bed was great. After about a year I began to develop problems. I have had a herniated disc in my neck for years but sleeping on this bed seemed to make the pain worse. Then after 18 months or so of sleeping on the bed I started having tingling and numbness in my right arm, then gradually it started in my leg too. I suspected maybe it was from sleeping on my side, so I started sleeping on my left side, which completely messed up my shoulder. I was scared, went to several neurologist and a spine doctor, only to find out I was very very healthy! Then I started to develop horrible back pain, so I started sleeping on our old mattress and noticed I would wake up less frequently and not with so much pain. Finally I broke down and bought a new coil mattress, where I now sleep every night, instead of my $4000 Tempur-Pedic where my husband still sleeps. After a few weeks back pain and shoulder pain are completely gone, neck is back to normal, tingling and numbness is almost completely gone.

We bought 4 Tempur-Pedic mattresses in the past -- maybe 10 years ago or so. They were great. We still have several of them and they have really held up. Unfortunately, the company has 'innovated' and 'improved' the mattresses and they really are awful now. We bought the Tempur Cloud mattress and it seemed fine at first. We tested them for hours in the store for several days before buying. We were thrilled with our purchase until about 6 months later when we noticed it sagging where we were laying on it. In the center it was still nice and balanced. The Tempur-Pedic site says they can soften over time, but this is excessive. It is like sleeping in a sinkhole - a real pit. Now our backs hurt. Lying on your stomach leads to having swayback in the bed. Why could they not just leave them the way they were originally? Now they are just awful. And you are stuck with them after 90 days.

We've had our 4,000 dollar mattress about 5 months, wife loves it, me not so much but happy wife happy life. Well last week I noticed the mattress layers are separating, went to the store was told had to go direct. So much for customer service, so I call the manufacturer. We bought all the required extras, have all paper work. They said they'd be glad to inspect it just ship it to Nebraska. SHIP IT TO NEBRASKA. Oh that's convenient, I don't think me and the wife could carry it to the post office. Oh I guess we hire a moving co. to crate and ship, and we pay shipping both ways regardless of findings. Yea.

My wife and I paid $2800 roughly, for a tempurpedic Cloud Select I believe the name was. After about a year we began to notice that the spots on the bed where we lay are recessed, Kind of like sleeping in a dip. We contacted them, sent in the required pics and they sent us a new mattress. A few months later we were experiencing the same problem so I decided to look at the foundation which I discovered was broken. It was made from cheap particle board and put together with staples. We asked for a new foundation and they sent some guys out to install it. They informed us that the original foundation was installed wrong. They drilled holes into my bed frame when they installed it to screw in the slats.

We bought a Tempur-Pedic mattress from Sleepy's and it stinks. One side of the mattress is caving in. Don't know what to do. It was very expensive. Shame on Sleepy's for selling this!

We bought a Tempur-pedic bed back in 2009. Slowly the bed has started to sag on one side. We are not large people and for the amount of money we spent on this bed, we think it would hold up better. We have contacted the warranty department and have sent them all the receipts and pictures requested. They want a picture that is impossible to take. They want one that has the full bed. Then they want you to put a straight edge (broom) with a quarter under it showing the sag. You can't take a full sized picture and show quarter close enough to show gap. This is their way of getting out of honoring their 25 years warranty. Yes 25 years when we bought it. Now 10 years. I wonder why. Obviously this is a scam to sell beds by not honoring warranty. I would think they would want to keep a happy customer. Obviously from the posts on this site there is a lot of performance issues and many unhappy customers.

After my husband and I got married I "convinced" him to get a Tempur-Pedic mattress. This was 12/2008. We were so happy because we thought this would be our mattress for the rest of our lives. So after spending roughly $5,000 we are MISERABLE!!!!! FIRST thing that is wrong is our mattress is NOISY! When we get into bed it CREAKS! If we shift position during our sleep the creak from the box spring will wake one of us up!!! We flipped off the top mattress to look at the box spring and it's nothing but cardboard!!! We are NOT heavy people but there is no way that this cardboard can handle body weight! And the smell coming from the box spring was a terrible chemical smell. I suffer from severe back pain due to this bed and my husband is always complaining of being too hot while asleep. I hate Tempur-Pedic and I wish we NEVER bought it. We could have taken the 5 grand and bought 6 new Sealy mattresses!

We have had our Tempurpedic 10" Deluxe mattress for ten years and it seemed to have really lost its support. We filed a claim with Tempurpedic, followed the instructions they emailed to us, and submitted the required documentation on Monday. Today is Friday, and we received email confirmation from them that they accepted our claim and our mattress will be replaced with a Tempur-Contour Supreme (our choice) within 7 to 14 days. Just wanted to give kudos to a company that honors their warranty.

We paid $4,000+ for our king sized mattress, box spring (they required), bed frame (they required) and mattress protection plan (they required). They required we purchase the above to warranty the mattress. It is a very uncomfortable mattress and not worth the costs. We contacted both Banner and Tempur-Pedic within 2 weeks of purchase and were told there was nothing they could do unless we purchased a more expensive mattress. Unfortunately, this was 08/26/11 so there is nothing that can be done.

Bought a Tempur-Pedic Cloud Supreme mattress to replace a regular mattress. Spent over 4x what the previous mattress cost but figured it was worth it. The mattress 'out gassing' process wasn't terribly harsh and lasted only two days (we slept in another room). It's a nice mattress for the first year to eighteen months, then it develops soft spots, ruts and it's damn near impossible to get a decent night of sleep. We initially suspected our pillows, so we went out and bought new pillows, which seemed to help but only wound up masking the greater issue.

I was planning to buy a Tempurpedic mattress this spring because of all the tv hype. Thought it would be the best mattress out there because finally there wouldn't be any springs to deal with. But after reading all these reviews you have all saved me a lot of money that I couldn't afford in the first place. Anyway if everyone that writes a review would post this page to their wall on Facebook then lots of people get to be forewarned before they get duped into thinking of buying one.

My son lives next door and purchased a Tempur-Pedic mattress a couple of years ago. He was so proud of that mattress, but hasn't had a decent night's sleep since he received it. Expensive!!!!! He can't get a night's sleep, waking and turning all night with hip and back pains. Never had the problem before this mattress. The mattress was changed out by Tempur-Pedic for another one which hasn't seemed to make a difference at all. Still never a night's sleep without pain. He sleeps most of his nights in a recliner since it seems to cause so much less pain. How can they continue to sell mattresses which make so many people ill and at such high prices? I can't tell you how much he has regretted getting that mattress, but feels it was so expensive he can't afford to replace it with another.

I was told that it is the best for my case but since a month Sleeping on this mattress I have experienced low back pain, stiffness in joints which never happened to me before and since I exchanged it already with another defective mattress from Sears, I am not allowed anymore to exchange it. What a disaster since I have a hip replacement and feel so much pain each morning!! Well the trash company doesn't deserve it either in its truck!

We bought our Tempur-Pedic about two years ago. We had originally contacted the Tempur-Pedic company after a month complaining of our arms going to sleep and hip problems. We were advised that this was normal and that our bodies were just getting us to the new style mattress. We waited another three months and complained of the same problem again. We were advised to give it six months. Excuse after excuse came from the company. Now two years later we are suffering from lower back and neck pain along with some elbow pain. Going to the doctors today. We have finally bought another mattress. We are still dealing with what seems to be permanent damage to our nerves. If anyone starts a class action lawsuit please count us in.

My wife and I purchased a tempurpedic cal king bed on September 3, 2012 from Sleepy's only to be told they will replace the bed if they approve the pictures. How can to tell from pictures that the mattress has changed? We are now sleepy in misery, waking up each morning with leg and backaches. There is a 25 year warranty on this bed. We are thoroughly disgusted. My sealy posturepedic mattress lasted 16 years prior to this purchase. I should have bought another one which is a lot cheaper.

We bought the Tempur-Pedic Cloud Supreme on 5/26/2012, came with very bad odor, they said would go away but didn't. After sleeping on it for a while started getting dizzy, headaches, muscle aches, weakness, coughing, hurt all over. Took a while to realize such an expensive bed would be so bad. Bed was extremely hot. The side of you that touched the mattress was on fire and the side of you that didn't was ice cold. We had to run two fans in the middle of winter just to stay cool. Could not sleep. Flipped and flopped like a fish out of water. Thought I was going to die. I never hurt so bad, my bones just cracked and popped. If I stay on this bed it will Kill me.

I bought a Tempur mattress two years ago. For about 18 months the bed seemed OK. The only problem was difficulty in turning over. About 6 months ago I started to experience a hip pain when lying on this mattress. The hip pain got progressively worse. I have only just realized that the mattress is causing this problem. I have another bed with a very thin inexpensive foam mattress which isn't particularly comfortable. However I recently moved into the spare bed in desperation and found the pain almost gone. I am now hoping I haven't got any permanent damage. I don't really want to believe the Tempur mattress is at fault because I spent so much money on it but I am certain now that it is. The Tempur mattress seemed so comfortable when I first tried it, and with all the advertising hype, I never suspected that this was going to happen. I am going to have to trash this mattress and swallow the loss. Don't touch one of these with a barge pole!

Around 6 years ago my wife & I bought 2 Tempur-Pedic mattresses. One was for our son and one was for us. After surviving the release of the gasses we thought we could settle down to many years of restful sleep. Were we surprised when our bed developed "ruts" and inexplicably we started suffering from back & hip pain. After reading all these reviews they might explain my wife’s migraines. I will try to find my receipts but it seems that the company isn't very helpful even with a receipt. I am sorry I spent $3500 on these. Please include us in any class action lawsuit.

A year ago, we bought a high end Tempur-Pedic (as our "exchange" mattress when the first memory foam mattress didn't cut it) thinking this would be the best memory foam you can buy. And perhaps it is, but my husband suffered big time with back pain as he slowly sunk into it after the first hour of sleep. We have a split king (one side is memory foam, the other mattress a hybrid of springs + foam top). We fought over who would have to sleep on the Tempurpedic side since we both hated it. Tried to sell it for half price on Craigslist for months and NO ONE will buy a used mattresses of that quality. So last weekend we got creative since it appears we're stuck with this thing. After going to IKEA, we went to the mattress section and found the softest mattress on the floor. It was way softer than our bed, but this was for testing purposes. We took a thin firm topper they also had on the floor and it did help to prevent the sinkage into the memory foam.

My husband and I purchased a Tempur-Pedic Cloud Mattress and Foundation in September 2011. After 3 years we noticed the foundations were coming apart and the mattress had begun to sag. I contacted Tempur-Pedic customer service and explained the problem. After sending the requested proof of sale and a picture of the area that was sagging, we were contacted by Tempur-Pedic and told they would replace the mattress and foundations. Within 3 weeks of our complaint, we had a brand new set! Thank you Tempur-Pedic for standing by your product!

To begin...Our first Tempur-Pedic had a horrible chemical smell. So horrible I got a bad sore throat, developed crazy morning and night allergies (never had before this bed). It took a looong time for the smell to air out, yet the allergies remain. A couple month in, my husband's side completely collapsed. This created bad back aches for him. The mattress was replaced on a warranty claim. Yet, the new bed is worse! Same bad smell, worse collapsing. Now we BOTH walk around with bad back pain and there's nothing we can do about it. We spent so much money on what we thought was a health benefit. It's become a nightmare!

Hi my name is Ana ** from Boston MA. I bought a Tempur-Pedic mattress on 3/2014. The first few weeks I had this mattress it was OK. The problems starts after one month sleeping on this mattress. I have so much pain when I wake up in the morning. It will take me 5 or 10 minute to finally get out of the bed. The pain keep going for about 1 hour after I wake up. I have spend about 2800$ to have a better night and better mattress. This is totally a scam. I have so much pain on my hips I have to go see a doctor for that now. This pain come just after I sleep on this Tempur-Pedic mattress.

Reverie Co to repair bed mechanics has been difficult, frustrating and multiple phone calls with long waits. Replaced batteries in remote then remove box under bed return and pay for delivery of new and return of old? $23 No results. Next send remote for repair $25. Check cleared. 2 weeks later no call re:remote. I called, batteries corroded new remote $125. The bed is 2 yrs old. I have not experienced corroded batteries in any remote. I finally called Tempur-pedic and they apologized and sent a remote at no cost. Reverie is not a quality company to be associated with Tempur-pedic and your mattress.

They did not care that the BEDS, THAT TWO BEDS, were killing our back and shoulders.

We bought a new Tempur-pedic mattress 2 weeks ago.. The salesman said the bed would emit a terrible odor and we should walk on top of it to release the air pockets. He said the more we sleep on it, the quicker the odor will dissipate. Since getting the mattress, I have had a sore throat and nightly headaches and now have a cough. Also, I have a number of allergies; took allergy shots for years, and use nasal inhaler and take allergy medicine. I have not asked my allergist/immunologist yet, but will on my next visit to her office. Could I be having a reaction to the chemicals in the mattress? We paid a small fortune for the mattress and it is very comfortable. I am just having a problem sleeping with a mask on my nose all night to keep from breathing in noxious fumes. Any suggestions?

Well I tried to file a claim today on my bed. After calling the 1-800-821-6621 & going thru all their requirements at the end, they ask for a copy of my receipt. I informed them I don't know where it is and told the lady that the place I bought my bed thru has moved or out of business. Now I got to go thru city records to get company name so I can go to my bank to get copy of check then mail all this to them or sorry we cannot help. After I find all this all I want is $$$. Not happy with their product and will go back to a sleep number bed.

I really liked the mattress after I first got it but about 6 years after I bought it, I started getting back pain that would go away when I slept in another bed. The mattress had just gotten too soft over time and had developed indentations where we sleep. I went to look at new mattresses and the salesman told me I had a 20 or 25-year warranty on the one I owned. I called the company and they sent me a warranty claim kit. I filled it all out and sent it in and within a week, they had reviewed and approved my claim. I had to choose another mattress since the one I had was discontinued but they replaced not only the mattress, but also the frames (boxsprings) under it. I think that is pretty impressive! New mattress after 7 years!

I purchased a Tempur-Pedic mattress when they first started being sold. They were advertised in magazines. My deciding factor was they were mold and mildew resistant. Along with all the Nasa hype. I enjoyed that mattress so very much, until last week, when my movers started to move it, and then refused, after turning it over and finding the underneath side molded. I have been suffering from sinusitis, Bronchitis, Asthma, COPD, and now have pneumonia. It's all related to the mattress. I do not have an order account since it was purchased some time back and was discarded because I knew I had found my mattress for life. I want in on the Class action suit, and reimbursed for my medical bills, my health and my telling everyone that I knew what a great breakthrough this was for allergy suffers.

Had mattress for 8 years. About six months ago, it developed two splits in the top foam. After going through hoops, trying out new mattresses we thought they were going to replace the mattress. Nope, they say it has "chemical damage" to mattress and that is why it split. Lost me as a customer as my wife loves their pillows. And will not recommend to another person.

I am going thru menopause and have hot flashes, but my 11-year-old Tempur-Pedic mattress does not make me hot. I know this because I sleep on other mattresses occasionally while traveling - same hot flashes - same sleeping temperature. The only thing I don't like about my Tempur-Pedic mattress is that it is impossible to find fitted sheets for low-profile mattresses anymore, without paying an arm and a leg. Another thing about Tempur-Pedic: their customer service is excellent. My parents also had the same type of mattress I had, and when they had a problem with discoloration of one section of the mattress, Tempur-Pedic replaced it for free.

I am looking for a thicker mattress cover. I have been searching for month trying to figure out why I have rashes.. Now I understand why when I go away on vacations it starts to get better.. I will call the manufacturer to take it back and replace with springs bed, but if not, I will join any lawsuit!

If you can help it, you should not purchase any Tempur-Pedic products. The material changes from your body heat cause a sinkhole effect. If you are going thru menopause, this is the worst product ever. It is advertised that it keeps you cooler at night, but it is the complete opposite. Once the product heats up, it retains the heat causing you to be hot all night. I have called Tempur-Pedic customer service and ask for a refund. They refused and wanted to send out a new replacement. I did not want to go thru the break-in period again to waste my time knowing the product fails.

I wished I could share all my "health woes" with you - all because of purchasing a "Tempur-Pedic Cloud" mattress three years ago - 2011. It was delivered to my home & the delivery men told me I would not be able to sleep on it for several nights. When I asked "why", they told me it had to "gas off". And, boy did it gas off on me!! I was never able to sleep on it, as the chemical stench in the house was unbelievable. The 2nd day, my throat was starting to feel strange - burning, etc. I called the mattress store and they told me to "hang in there for a few more days".

After reading all the reviews, count my husband and I both in. We spent more money than we ever have on a bed. We had just bought another bed one year before, I believe it was a sealy, but firm bed, spent around $1800.00 for the mattress and box spring. Slept on it for 10 days, was miserable. I called Rooms To Go, where we'd purchased, they said sorry Charlie, not refundable, it's all yours. We then squirmed in this bed for approx one year. Went to look at tempur predics, they showed us everything, guided us to what our specifications were, we purchased the bed. They came out, took our old bed with the special $100.00 cover to protect the mattress (warranty was void if not in tact) told us they were going to slash the bed once it arrived at warehouse. (I thought, with all the poor soles out there that don't even have a bed, what kind of crap is this?).

I have been jumping through hoops to receive any type of customer service since I first purchased my Tempur-Pedic mattress. A couple weeks after initially making my purchase, I had to call customer service to schedule a date for my mattress to be delivered. I had been told that by the point I decided to inquire about the delivery of my mattress, I would have already received a call for that purpose. The representative I spoke to (who was extremely professional and nice), contacted the company responsible for the delivery and had them call me. The call I received was from a man whose attitude resembled that of someone who was annoyed, and I felt as though I was being treated like an inconvenience.

Reading half the reviews on this site, I feel like I could have written them. After about 6 months on my Cloud Luxe, my back gave out. Turns out I had 2 ruptured discs. I'm not blaming the bed entirely, but I'm sure it exacerbated their condition to the point where I was unable to stand up for nearly a week. I spent that week on the sofa. Afterward, it seemed like I was waking up in extreme pain every morning. Not just my back, but my hips and shoulders. My boyfriend would complain about his shoulders too.

My bed is not even 2 years old. Paid over $7,000 for it. The motor stopped working. I called Tempur-Pedic headquarters, talked to a supervisor who told me the service call would be $209.00 just to come out & replace the broken thing which is under warranty. Service call should be a part of the warranty. Very rude & not helpful.

I have never been this disappointed over a mattress. It is not even worth it; it is bad for your health. This mattress is over commercialized when in fact it is biohazard to human health. Tempur-Pedic cloud select 54027831 plus the fat pillows "Tempur Cloud Standard" left me with achy bones every time I wake. I dealt with it for 1 year and a half and I am sick of it. This mattress ** up my back, my muscle tense up specially my scalene muscles and over time made my arms numb all the way to my phalanges, my right side of the face left me with a slight sensation of numbness...

I bought a Tempur-Pedic mattress last year after checking reviews. I wished I had googled Tempur-Pedic hurts my back before I sunk $5k in this mattress. It hurts my back in the center of my body and my back never hurt here from any other bed. I slept on a spring mattress a couple a weeks ago and my back did not hurt and I felt rested. I'm glad I have seen I'm not the only one that has issues with this mattress. I keep telling my wife how bad this mattress hurts my back and how I'm going to get a different mattress asap. My recommendation would be to get a good spring mattress and don't waste your money on a Tempur-Pedic. They suck just like you read here.

My post will sound like-similar to all the others. First my wife and I had a latex rubber queen mattress from 1977 to 2003, it was very supportive (HEAVY) for all those years but was DUE to be replaced. We had heard so much advertising about the TP and we even laid on one at a home show. We bought a king, $1,600.00. It was very firm the first time we used it. If your room is cold (winter with a window open) it will be like cement, until you lay in it for a several minutes, then it softens up. Well for the first few days it wasn't comfortable, but we lived with it, on and off it got WORSE, constant tossing and turning. Plus my wife really complains about the heat retention! Now so do I. We never really got the bad smell others talked about. But the mattress NEVER seemed to support my back at all. In fact I can't wait to get out of the bed in the morning, because when I do my back feels much better. So I guess I have to thank TP for getting me to work on time. Our first TP (bought in 03 was replaced by TP (at no cost-due to my persistence) because it had two swells in the mattress where we sleep.

My husband and I both have issues with back, hip and shoulder pain. After a few mattresses over the years, we finally had saved enough to buy a Tempur-Pedic. The first few weeks, it did seem to help on and off. Now, it offers no relief and oftentimes makes our issues worse. We have both slept in hotels throughout the years that seemed to offer more support and relief than this mattress. Problem now is that we spent so much on it we feel we have no other option but to tough it out and keep it.

I purchased Tempur-pedic about 8-9 years ago. It wasn't all that comfortable from the get go, but I thought with such great reviews, it got to be good for my back, so I kept it. First I had to deal with replacing spring box, I ended up purchasing a new one $490, since the original started to squeak under this heavy weight of a mattress. The new box spring smells toxic, original wasn't as bad as far as I can remember, the smell didn't go away after several months. NOW this was not the biggest complaint I have about the bed, the issue not even overheating and sweating, so I had to buy expensive mattress topper.

I bought a Tempur-Pedic due to all the reviews that it helped with back pain. It has been the biggest disappointment. It is so soft and hot that I wake up all night. The mattress had black mold on the underside within the first 6 months. They said on mold case, they only will replace it once. Since they have a department just dealing with mold returns, they obviously have a continuous problem with mold. The delivery group told me it was the fifth mold mattress they picked up that day. I can no longer sleep in the bed which just to be I bought the mattress an ergonomic base from Tempur-Pedic directly. I woke up sweating 3 times a night and within a couple of hours I have to get up due to severe back pain.

Purchased a Tempur Pedic mattress from Sleepy's, cost a small fortune. It is so hard on my back and the odor is terrible. The mattress is the cloud with cooling that we had to pay and extra thousand dollars for. This mattress is not for me and my husband. We cannot wait for the 30 day trial so we can return it.

We are previous owners of a Tempurpedic and wanted to purchase again. After 12 years, it was not supportive and we experienced a ton of lower back pain. We bought a new one, slept on it for two weeks, did not like how hot it was and the fact that it was two twins. :( Exchanged it and got another one with the cooling. My butt, it is not cooling at all and my lower back is making me a BIT..! Toss & Turn ALL NIGHT. NO SUPPORT! $8,000 LATER..... I disputed the charge with my credit card company and this will go back! ABC WAREHOUSE DOES NOT SAY THEY DO NOT RETURN, NO WHERE IN THE PAPERWORK, JUST ON THE PHONE!

My wife and I bought a Tempur-Pedic Supreme Breeze June 2013 For $2200.00. The bed is supposed to keep you cooler than the average bed. There is nothing about the bed that makes you feel cooler when you are sleeping. Also ever since we purchased the bed our lower backs have been hurting. My right shoulder hurts like there's a pinched nerve and my hips hurt. I have not had a good night of sleep since owning this bed except for the time I went camping and slept on an air mattress. The retailer said we just need to give it a break in time 90 days (when the trial return period ends).

The chemicals in this bed are making me sick. Twice I have sleep in another bed in my home for a full week and the symptoms would go away. When I returned to sleeping on the tempurpedic I got sick over night. My husband has been having lower back problems ever since he started sleeping on it. The store kept telling us we needed to sleep on it for 90 days. Of course that's when your 90 day trial is over and then you are stuck with a 4500.00 dollar bed that was supposed to improve your life, but instead is making us sick.

It is new..so far..very uncomfortable..way way way too hard.. The floor model did not seem nearly as hard as the one that arrived at our home. Had to spend $400 more for Martha Stewart topper...to see if this helps it feel softer. It also arrived with a strange smell which is now gone.

Dreadful hip and shoulder pain. Was advised by Tempur to remove cover, fold it in four and sit on it for a week. This softened the cover a little, but most worrying of all is that my skin absorbed pink dye from the mattress, as did the sheet and even the watch I was wearing. I was sweating pink dye onto my clothes! Nobody cares and the Tempur guarantee is limited.

I bought a Tempur-Pedic Foundation Bed in February 2014. I suffer from chronic pain due to a car accident I suffered 3 years before that severely hampers my sleep. After purchasing the bed my sleep has improved and I thank Tempur-Pedic for that. After 4 months, The bed become stuck in a head and foot raised position. I contacted support on two consecutive days and was instructed on things to try to resolve the issue. I was told I needed a part replaced but they only ship ground (4 bus. days) unless I wanted to pay overnight shipping ($78). Then once the part rec'd, it may take 2 business days for a tech to contact me to install it. So a week and a half of no sleep for a warranty issue. Not the customer service I expect.

I bought a Tempurpedic mattress two years ago. Along with everyone else, I had to put up with the disgusting odor until for a long time. Since then, every night I have severe night sweats, wake up feeling like I never slept and every bone in my body hurting. It was an extremely expensive mattress, California King. I am going to replace it, and I would not recommend anyone purchasing a Tempurpedic mattress. Time to toss this one out and take the plunge and buy a new "regular mattress". Another ripped off consumer.

After over a year, it finally dawned on me that my mattress may have been making me sick this entire time. When I first got it, I started waking up with both arms dead asleep. It would wake me out a sound sleep. Sometimes I would wake up with the arm that I was sleeping on sore. I had crazy itchy upper arms, have suffered chronic sinus, headaches, dizziness, fatigue and now I am having nerve problems. My husband has chronic back pain since getting it and I don't know if the mattress may be the cause or not, but has persistent A-fib. I am getting rid of it TODAY!! Please include me if there are any class action suits.

If you want to have breathing problems that won't go away, buy a Tempur-Pedic mattress. From the minute the mattress arrived it smelled horrible. After all, it's made up of chemicals. I've never had a respiratory problem, but this mattress just about did me in. I now have bronchial problems from it that will never go away. I couldn't speak a sentence without coughing and eventually almost lost my voice. I ended up at a pulmonologist for help. Fortunately, I was able to return the mattress prior to 90 days & received another mattress from another company.

My wife and I bought two top-of-the-line Tempur-Pedic mattresses ($8,000 each) for our Florida and North Carolina homes about seven years ago. These mattresses seemed fine at first but gradually over time we both began to feel aches and pains and noticed the mattresses sagging. My wife has had the worst of it with terrible pains recently in both hips. She usually sleeps in another room on a more conventional mattress. It is outrageous to me to have spent $16,000 and to not even be able to stand sleeping on these mattresses. Stay away from this overpriced and painful brand!

Tempur Pedic (TP) = toil paper = flush. I want to thank you for submitting your review. I have been suffering for years with my sinus. We have owned 2 TP within the last 15 years (the first was replaced because of defect) then gave us another. I had never put 2 and 2 together until now. I have had cat scans, MRI, brain wave test and tried may different meds to try and help my sinus problems. Certain smells would just send me into an ozone. I didn't know unit now that there is a name for it MCS! This is me, this is what I have been going through. TP should be held accountable for that they are doing to people.

We bought a cloud supreme Tempur-Pedic December 2013 and I have so much lower back pain. I did not realize that it was from the mattress, but when I sleep in the guest room my pain goes away. I am in for a lawsuit. DO NOT BUY TEMPUR-PEDIC.

I have slept on foam mattresses for 30 years and have never experienced any odor problems until now. Tempur-Pedic's Weightless Supreme mattress is still smelling strongly after a month, in spite of the fact that I was told the odor would be gone in a few days. I am experiencing nausea. This mattress was a replacement under the warranty, with no return. I think I'm going to have to throw it out.

My wife and I retired 7 years ago. There is no doubt that it was a great mattress. I have osteoarthritis and had a neck fusion for spinal stenosis. At the time of purchase, it greatly reduced my back pain. About that time, we sold our large home (4200 sq ft) and down-sized into a 5th wheel. We bought the mattress from a Tempur-Pedic dealer (BackSmart) in Boise, ID. We were at the store when the salesperson registered us on-line. We have rotated the mattress head-to-foot each year but it has now developed a dip in the middle of the mattress.

We bought a top-of-the line Tempur pedic cloude luxe mattress with all the bells and whistles. As soon as it arrived it smelled of a horrible chemical smell. We spoke to the salesman, the rep and even called tempur-pedic and were told the smell would dissipate soon. We did everything they told us to do -- aired the beds without covers, washed the sheets and covers, put baking soda on the bed and vacuumed it off -- but it only got worse. Soon we were coughing, had headaches and had difficulty breathing. We realized that these beds are toxic and threw them out of the house and then called the retailer (Macys) to take them back. DO NOT BUY TEMPUR PEDIC BEDS UNLESS YOU WANT TO GET SICK AND DIE.

I bought one for my motor home which is used for two to three months out of the year. I was sold a bill of goods that this is great for my back and neck. I replaced a new mattress for this. At home we have a pillow top which is ten years older and is wonderful. Every time I sleep in the motor home, my back gives out. My husband has the same complaint plus he can't turn over. Other than getting a new mattress, is there a remedy such as a mattress topper? Now I have to sleep on it for two months and my back is a wreck. Any advice?

Approximately 10 years ago, my wife found out she had to have brain surgery. At the surgeon's strong recommendation, I went home and drained the waterbed. Went our local furniture store and seen this beautiful king size, pillow top Tempur-Pedic. The saleswomen said they were great and they have only received excellent reviews. So about $4500 later, we were proud owners and it was great.... for about a year. I have not slept on that bed in 3+ years. Like many other reviews I've read on here, I started to develop serious lower back and also neck pain. What a terrible disappointment this mattress has been. A couple times I had accidentally fallen asleep on it while watching TV and the next morning would be, literally in tears trying to stand up straight. We are shopping for a new bed now, but I would never even think of even giving anyone this mattress. I will burn it to make sure someone never sleeps on it again. I hate you, Tempur-Pedic!! PLEASE, do us all a favor and go out of business already.

I purchased a classic bed in 2006. Loved it. I have had 5 back surgeries and have to say I slept like a baby on it. It wore out after 7 years, so purchased another Tempurpedic. I forgot the line, but it was really expensive. It was HORRID. I sunk in really far. The material was definitely inferior to what they used to use. This was in 2013. I had to return it and get a waterbed. I stupidly let the delivery guys take my old mattress and I miss that old be so much. WHY TEMPURPEDIC? WHY DID YOU CHANGE YOUR AWESOME BEDS! YOU BROKE MY HEART AND MADE MY LIFE A LIVING HELL. I now am in so much pain since I can't get a good night's sleep like I did for 7 years. I am crushed. Money is not everything. Helping people live with less pain is also important. Greed took over the company most likely. How sad.

Purchased this bed two years ago. I cannot express how sad I am that I spent this kind of money on something that is so wrong. It is so hot that I cannot stay in one spot, and so very difficult to turn over in. I have severe lower back pain now that does not abate, unless I sleep in another bed for a few nights. I didn't know why I was having so much back pain, until I traveled and stayed in hotels. Sleep away from home, no back pain. Sleep at home, can hardly get out of bed in the morning.

I had a perfectly fine back until I unwittingly spent 3k on this ** product. I was suckered by the hype and glamor. They don't lie on the commercials - they do return to their original shape once the weight is removed! They just don't tell the whole truth. I bought a king size firm. After 2 months of sleeping in "my spot", we all have our spot, it was as if I bought the softest model they make. Now, I have had chiropractic treatments and an MRI that shows 4mm & 6mm disc bulges in L4, L5 & L6.

Several years ago, I purchased a Cal King Tempur-Pedic Bed w/ ergonomic lift from a Sit & Sleep store in Culver City, CA. I paid over $4,500 for this bed and was hoping that it would provide me with the comfort and back support that it advertised it would. The bed feels incredibly comfortable initially. And it was nice to be able to raise up and watch TV or read w/ a push of the remote. However, back and neck pain have increased. I wake up every day with incredible stiffness in my lower back. It's been over 3 years since I bought it. I do not want a replacement and fear my only resort will be to sell it in a garage sale or just trash it. Very expensive mistake! I would NEVER recommend this bed to anyone. If there is a class action suit I would welcome the opportunity to be a part of it.

I bought two Tempur Cloud 27 last Dec 2013 as I have always had a water bed for my back and thought the memory foam would be a good option. After three months, my knees would cause a lot of pain and getting out of bed my heels would be very painful and they started to get worse. Then I went away and slept for only four days in a normal bed to find the leg and heel problems went. I came home tried the bed again and the pain came back. I moved to another bed in the house and it went away so now I have a super king size bed that I cannot sleep in. My son who has the other bed is ok. My thoughts are that the bed allows my heels to sink in the bed and the tendons to shrink, and when I get up I get the pain and the knee problem is that my leg bends the wrong way all night as my knee sinks in the bed. I think they are too soft and give no proper support. A lot of money wasted.

This product destroy my back. I want my money back.

I bought two cloud twins with removable bottoms. The sciatica and my wife's back have been getting worse every since we bought them. They suck!

My wife and I purchased the Tempur-Pedic King 7 to 10 years ago and it was okay for about the first year. Then we experienced discomfort with the heat coming from the mattress. Over the past few years, the mattress has softened and caused severe back and neck discomfort. My wife and I no longer can get into a deep restful sleep and wake up many times throughout the night. The discomfort is so bad that although we paid roughly $2000 for the bed, and the bed was guaranteed for 20 years, we intend to get rid of the bed and are looking for a bed product that does not contain hazardous chemicals and fire retardant chemicals that will allow us to get a decent night's sleep.

We bought our bed 3-4 years ago. We've had back ache since then and didn't realize it was the bed until we would go on the road for a month or so. We realize our back didn't hurt. We wish we would have known that there was problem with this bed especially forking out $5,000.00 for a king bed. :(

After 14 years of marriage and 3 kids later, and 3 future college tuitions, my husband and I (age 40) decided to "invest" in our health by purchasing a Rhapsody King Size mattress (8/20/2011) with plans of getting a fabulous nights rest for the next 20 years. We felt that $4,152.59 WAS and IS a lot of money, with the initial purchase, but well worth it. Boy were we wrong!!!!!! I would say the first few months did take getting use to the new "feel" and we initially were sleeping well on the mattress with no complaints. As time passed, for whatever reason, I developed hip/lower backaches and my husband was and is still having severe lower backaches. We both toss and turn throughout the night and I experience numbness which causes me to wake up.

It is a disgrace, you would think if you pay 1500£ for a mattress and you get a 15 year warranty you can count on the company. Well not this one, our mattress got moldy and we bought it less than a year ago. When we called to get it replaced they said we need to pay 90£ for someone to come and inspect it. It's a DISGRACE. Tempur should not take advantage of consumers like this. Don't spend money on this disgusting rubbish, wish I didn't.

I was told by salesperson that this mattress would help with back and leg pain and was cool to sleep on. It has not helped at all. Between the sagging spots in the mattress and it being hot to sleep on, I would not only never buy another one I would never recommend one.

I am having terrible back aches with my Tempur-Pedic. Wake up every day with agonizing back and spinal pains. I travel a lot for work and it took me 6 months to realize that I suffer no such musculoskeletal problems when I am away from home. I was even more so unsure of why until I decided to do a Google search this morning and have realized that my case is not bizarre. Please include me in the class action lawsuit. Let me know what to do - thanks!

I have had the bed a matter of months. I have since acquired breathing problems. One time I was admitted to the hospital for 3 days. I couldn't breathe and they had me on oxygen. I still am having trouble with breathing... It does very much seem it all started after I acquired this bed. Now, I have to start thinking of getting yet another plain old mattress. I was thinking maybe I could sleep on the couch, but it is old leather and not comfortable at all.

Bought Tempur-Pedic Cloud after all the hype. Since I've been diagnosed with incurable non-Hodgkin's lymphoma (often caused by chemicals), 2 bulging disks in my neck that began after I got the mattress and chronic sinus infections and bloody noses also after the mattress. My husband was diagnosed with a hip fracture after chronic hip pain after buying this mattress and used a cane for three months. He wakes every morning after constant tossing and turning (no easy task in this mattress trap) with back pain and a knot in his neck that never leaves. Save yourself the $5000+ and the constant pain and illnesses. I am consulting a lawyer and contacting the company. I need a new mattress but can't afford it after this ripoff.

Mattress start sagging at about 2 years. $2000 mattress! Dealer said they would come look over and over again. Never have. Now at six years they have to pro-rate!!

I purchased a Tempur-Pedic mattress in 2001. Within 30 days, I started complaining about indentions in the mattress. They came out and said the small indention was normal and not a cause for concern. I fell for the okey-doke and 12 years later feel like a sucker. I learned to live with the back pain and morning stiffness. I rotate it once a month. I select sides to sleep on when I start sinking. My mother passed Away in 2011 and often sleep on her firm Sealy. Have even turned the mattress over and tried sleeping on it for a few days but it was too hard. The past 2 weeks, I was out of town and sleep on a relative's cheap hard thin mattress. I realized this morning that I hadn't woke up bent over until I woke up this morning on my Temp. So glad I found these reviews; thought I was the only one that fell for the comfort line. I have to admit that I never experienced the smell, heat or rashes.

I purchased my mattress about four years ago and my wife and I have had back problems ever since. What a waste of money around $ 3600.00. I thought the pain would subside but no such luck. Should have went with a regular mattress.

We got our mattress in November 2013. Hardest thing we have ever slept on. My wife has spinal problems and the sales guy in Littleton told us that she would be great after a few weeks of sleeping on this mattress. Now we are wondering if the fumes and mold or something in the mattress has caused her to contract bladder cancer since she sleeps in it every night. We would go in on a class action suit with all the others. Worst bed ever and the free pillows are like rocks.

We purchased the mattress, and we were immediately sickened by the smell. It lingers for days and has caused our eyes to water and itch. We wonder if inhaling the fumes is doing us great harm. I would not recommend the purchase of this mattress. We do not know what chemicals we are constantly inhaling.

I bought a Tempur-Pedic mattress set exactly a year ago, and registered it immediately. After an accidental fluid spill (even though I purchased the protector at the same time, which was supposed to prevent fluids from reaching the mattress) the outer zippered cover and the mattress itself were soaked. I logged onto the Tempur-Pedic website and followed the directions for washing the zippered cover and hung it to dry. The zipper broke during the gentle wash cycle. So I contacted the company. After 18 minutes on hold and speaking to 3 different customer service employees, they want to sell me a new cover for $200.00. Way to stand behind their product.

I bought TEMPUR-Cloud Supreme Breeze for two reasons: to relieve stiffness on my back in the morning (back pain) and to eliminate my "hotness" during sleep. My back stiffness seems to be better, but my "sleeping spot" feels like a heating pad. Thankfully the other areas of the bed stays pretty cool, especially with a pretty cool sheet on the bed. So, I move to different spots trying to move away from my hot spot.

Purchased a Rhapsody Tempur-Pedic in early 2007. Since then, I've had several respiratory infections even though I'm asthmatic. The sagging started about 3 years ago along with constant back pain and the sweating is awful. Last week went back to store to get warranty information, called Tempur-Pedic and they sent over instructions via email. We had to do all the heavy work lifting a king size extra heavy mattress to unzipper the cover to locate info from a tagless mattress and do the sagging test with the quarter. Immediately by the next morning I was on my nebulizer doing breathing treatments and finally ended up having to call out for a work shift and ended at Urgent Care. I'm a registered respiratory therapist who take my meds every day to control my asthma and allergies.

I did a lot of research to find the best mattress and bought the Tempur-Pedic. To afford it I put it on a payment plan for 24 months. I had lower back aches and thought this would help. It has not. My back has gotten worse along with increases neck and shoulder pain. Some of the muscles in my back are so tight. Now they are like marbles. I have even thought I might have something serious like tumors and have had sonograms done on my back. I am willing to say I made a horrible investment but how will I be able to afford another mattress and how would I ever trust myself to pick one out ever again. Horrible mattress.

My dad paid 4100 for the cloud for me for a Christmas gift. I have had debilitating pain in legs and hips since buying this mattress. I wish I had never seen it! I would sale for a fraction of the cost and gladly pay dad back. It is the worst bed ever. I would rather sleep on the floor at this point than this mattress. My advice stay away from the store!!! You all start a lawsuit.....I definitely in.

We purchased our Tempur-Pedic Rhapsody in January. We had questions about a Tempur-Pedic mattress and foundation boxes fitting in our 20-year-old four post bed. It does have two sets of metal supports each with two feet running laterally across the the middle of the bed. Our previous box springs rested on these, and a one inch wood strip that runs down both the left and right sides of the bed. The bed itself is very high off the floor. The sales people at our local Ashley Furniture were really pushing the adjustable box, but we were pretty sure it wouldn't work in our set. We told them the measurements of our current mattress and box, and they determined that we would need the "low profile" box.

We own 2 Tempur-Pedic mattress and it's true, our skin is itchy and we sometimes wake up sweating bc of the mattress. It was stupid paying so much money for something so bad for our health. I am wondering how the government approves of this toxic mattress. We would join a class action suit as well. I can only hope my little one will be all healthy after napping on our beds during daytime.

I had same problem with Tempur-Pedic mattress back aches - when slept in regular beds didn't happen - business would not do anything. I was going to sell it but saw a Sealy memory foam mattress topper 1 1/2 inch so purchase see it and put it on top. Almost immediately my backaches went away. Spent a little over $100 but seemed to take care of the problem. Hope this simple fix can help some of the many people with this problem like it did for me!!

My husband and I bought an Allura queen with the power base in September 2014 for $4600. We were fine for the 100 days because we live in Florida and had the windows wide open. I did suffer from waking up in sweat every night. After much time away for the holidays and vacation, we finally spent several weeks in the bed - with the windows closed. I immediately suffered from sinus pain, sore throats and earaches. Then I started having shortness of breath, headaches and nausea. I went to the doctor who found no causes for these problems.

I couldn't wait to get my Cloud Tempur-Pedic bed. I bought all of it, frame, mattress, box spring, everything but the pillows. When I wake, my back is killing me. After I get out of bed, my back still hurts and my neck starts to hurt, burning pain, but overall stiffness that stays with me all day. I take Advil all day long, not sure how much that helps. I weigh 113 lbs, am a 53-yr-old female, 5'2" tall and NEVER had this kind of problem from sleeping on any other bed. I work out 4-6 times a week, Pilates and dance, and now I find it very difficult to do either. I am very active, just moved into a new apartment and hanging pic, climbing step ladders, etc., all the things I am used to doing.

Purchased a Tempur-Pedic deluxe cloud mattress because of the advertisements of comfort. Developed hip pain. Tempur-Pedic replaced the mattress, assuming that there was a flaw in mattress. They replaced it with a Weightless mattress at my request. New mattress is no different in regard to pain. Pain goes away when I sleep on other mattresses, returns when I return to the mattress. Spoke with the company today. They will not accept responsibility for comfort. That is not covered by the warranty, according to the representative I spoke with.

Mike of Bolivia said it all. My wife and I had identical experiences including the back aches, the troughs formed, and the itchiness. I've woken up with back and shoulder pain for months, now. Now that I've read the reviews here, I realize that my wife has been correct that the mattress is the cause.

We bought a Tempur-Pedic thinking it would help our backs. It made the sore backs and legs worse and now we also have sinus issues. Hate the overrated, overpriced, overly uncomfortable Tempur-Pedic mattress. It is by far the worst purchase and the biggest waste of money ever spent. I would also be on board for a class action against the company not only for false advertising and lying to the customer, but for charging astronomical prices for a product that does not deliver it's purpose. The Tempur-Pedic mattress is a total Lemon.

Purchased a Tempur-Pedic in November of 2011. The odor was absolutely horrible! We were told that the odor would eventually go away, it never ever did. I have to admit, it was the best sleep we have ever had, but my husband and I ended up very sick from the polyurethane they use in the foam. I ended up with Sinus issues, headaches, rashes that were just below the skin (very painful)! The rash lasted for 6 months and to this day any chemical will set me off again (never had this problem before)! Not to mention these rashes will only go away with months of Prednisone!

Purchased this mattress using the store financing method and just recently paid the monster mattress off. Our son asked us not to buy this mattress but my husband thought during the few minute 'test' sessions on several of the Tempur-Pedic mattresses that he found one that was satisfactory. Neither of us have ever had back or neck pains until the end of our first few months using this mattress. It is hateful! We are in our early 60's, fit, go to the gym regularly and have had wonderful health. We wake up and can hardly get out of bed now! It takes 1/2 hr or so until we feel 'loose' enough to move about without pain each morning.

My husband and I spent $5,000 on a King size Tempur-Pedic Cloud a year ago. We have read the complaints about the smell, the adverse effect the mattress has on the body, and the sinus/allergy problems that occur after a few months with the bed. We couldn't agree MORE!! The worst $5,000 ever spent. Would jump into a class action lawsuit in a heartbeat.

I purchased a Tempur-Pedic Advantage Mattress 08-12-10. The mattress we "tested" in the store felt wonderful. The mattress I received is much too firm for me to get comfortable. It is much too hot in the summer and very cold in the winter. I kept thinking (as the literature indicated) it might take a while to get used to the new mattress. I have tried putting an acrylic blanket (doubled) over it to reduce the cold in the winter. I have recently purchased a high loft mattress pad to help relieve the firmness and insulate from the heat and cold. I paid $1829 for this mattress and would like to replace it with something else.

My husband and I purchased a Classic Tempur-Pedic a few years back, it was around $2200. When it was delivered it was as hard as a rock due the cold winter weather the deliverers said it will thaw out in a few hours. After we were able to sleep on it we were not comfortable and calling the company led to receiving a free Tempur-Pedic pillow in the hopes it would make sleeping more comfortable (taking this offer in turn voided our 90 day trial and when we further called to complain they proceeded to tell us even if we exchanged the mattress model with in the trial we would have to pay a restocking fee of $400 plus shipping costs)! Well fast forward a number of years and the mattress has never been to our liking . I am so frustrated that we paid so much for a mattress and we experience more pain every day from it! I would Never recommend a Tempur-Pedic to anyone!!! Class action suit would be great so many complaints!

I was very happy when I decided to purchase my new mattress after all my old mattress was old. Little did I know that soon I will be wishing I had kept that old mattress. I purchase the Tempur-Pedic Cloud, I pay over $5500.00. I just purchased this item this past December. Within a few days my husband fell off the bed, and hurt his nose and was bruise for several day. Needed a tetanus shock because he hit his right eye and cut the skin and because there was a metal on the leg of the end table he needed the tetanus shock.

I am just shocked to find out that there is mold on the underside of our Tempur-Pedic mattress that we purchased in November 2012. I was just reading comments and complaints about the mattress and I agreed with the opinions given with regard to back and neck pain that resulted from sleeping on the mattress and the difficulty of moving from one spot to another while lying on the mattress. For a reason that is not clear to me, I was slowly but gradually having back and neck pain and my wife was having a sinus infection after the purchase of the mattress.

Paid over $3000 for this mattress, delivery crew complained that they weren't equipped to bring it up steps. When they unwrapped it, the fumes were overpowering, they said it would go away in a few minutes... it did not. My wife and I had to leave home while we used our attic fan to extract the fumes in 40 degree weather. The mattress was much too firm, more so than the the display model, but we were told it would "adapt" to our bodies with time. This apparently means it will develop a dip that is difficult to get out of.

Rhapsody OVERHEATING mattress - I bought this mattress to be sleepless. Did Tempur-Pedic Failed to notify us the consumers of the overheating problem? Impossible to sleep on. Memory foam trap heat. And now they are "fixing" it with new mattress that include gel to cool off but refuse to even change mine with additional cost. Its time for class action!!! Sleepless in West Hills.

Please let me know if anyone has started a class action suit already! I would be willing to participate in it for sure! We spend more than $4,500 on our King Cloud Tempur-Pedic mattress less than a year ago. I have experienced a very strong lower back pain and also have some unusual rash on the sides of my stomach. The back pain is so bad that I have to stretch every morning before I can start functioning. Also, I have to turn over to each side and on my back every 15 minutes. I am not getting much sleep at all. Also, this mattress makes my body very hot and I sweat at night even though it's not hot at all in my bedroom. I also learned that there are so many chemicals in these mattresses, that eventually they start growing mold!!!!! Scary!!!! I thought I was crazy and that no one else had the same problems, but now I know I am not alone!

My Allura mattress has a depression in exactly in the middle of the mattress! I have been going on a weekly basis to a Chiropractor for adjustments to my lower back! This is the second mattress which I have had the same problem with. There is a 25 year warranty which apparently does not mean anything to Tempurpedic! I need a firmer mattress. The Allura was my replacement and is soft to begin with. They are making me jump through hoops to verify the problem. The most difficult being taking a photo of the law tag which is placed on the BOTTOM of the mattress! I weigh 125 lbs and I certainly haven't worn out the mattress.and, yes I sleep alone. I again asked for a firmer mattress replacement and was told that I HAD to take another Allura because the firmer mattresses were too new, too new to be used as a replacement.

My husband and I purchased the Tempur-Pedic cloud about a year and half ago. At first, the comfort level was amazing! It seemed to take away all the pressure points that had been bothering us before, not to mention our favorite feature to the bed.... Lack of movement when we would toss or turn. But over the course of the last year or so, we have both developed lower back discomfort. I have NEVER experienced back pain until the purchase of this mattress. I have made several trips to the chiropractor as well as noticing the discomfort has originated from hip issues on the side I regularly sleep on.

I would be willing to also sign a class action suit. I can only stand to sleep about 5 hours before I become so stiff and sore and in pain. I have to split up my night by sleeping part of it on the couch either before or after my 4-5 hours in bed which is a hassle and ridiculous.

Spent over 5 Thousand dollars on a mattress that is advertised to be the BEST on the market. Sure found out that that ad was totally false. The mattress makes you so hot and miserable, that you can not get any sleep because you're tossing and turning all night long. Then, the depression of the foam is getting so deep that it is hard to move around. And one more thing, the foam is actually splitting open and crumbling apart. Yes, crumbling apart as if the foam is very old or something. Maybe it is all of the chemicals in the foam that is making so many people ill all of a sudden, myself and husband included. We are both experiencing severe headaches and respiratory problems.

We bought our mattress almost 3 years ago and was initially very happy. We slept so heavy it was wonderful. In the past year my husband (17 year active duty marine) has been complaining of SEVERE lower back pain and does NOT sleep well at all anymore. He's in so much pain he can barely get out of bed. His side of the mattress has a valley that sinks very low right where his hips and lower back lay. WE are both very athletic and take very good care of ourselves. There's just no reason or excuse for a $3600 mattress to be so awful so soon. We did have the heat problem as well but removed the liner right away after I noticed mold after only a few months. We need to take legal action! I don't even know what the hoops are that I've read the company makes you jump through for any recourse but I want NO part of it. We've already invested too much money in this.

We bought our queen Cloud Tempur-Pedic mattress over two years ago at the cost of $4000. I have experienced extreme back pain and weakness in my hip joints. I would so be willing to be part of a class action suit as this is the worst mattress we have ever had.

We purchased our bed in 2005. Now we both have asthma and allergies and are both on inhalers. I wonder if this mattress might be the cause of all of our problems. I do not feel rested when I awake.

I slept on a Tempur-Pedic mattress for over 5 years. I was never more sick in my life. I developed mold toxins in my lungs which resulted in insomnia. I developed a rash all over my body. Fortunately, my husband and I travel often and I would recover every time we would leave the country but sure enough, upon our return, my rash would come back. I always hated the Tempur-Pedic mattress as it would make my body hot underneath but throwing off the covers wouldn't help because I would get cold on the top half of me. Weird. I grew to hate that mattress. I ran into one of the Tempur-Pedic "owners" that had been in a commercial at my local HomeGoods store and she told me that she hated the mattress too because of the heat underneath you when you sleep.

Since having this mattress, my back hurts every day. I work from home and can barely endure the pain daily, and have developed a cough that won't go away, keeping my window open in freezing cold temperatures in winter just to keep the fumes out. The pain started in less than a year. And some horrible dark material is growing on the mattress which I believe could be mold. The man who sold it to me closed his store and moved away, I can't even return it!

We spent $4000 on a queen size Cloud Luxe. I bought into the advertising hype. In the store it felt the best, and for the first two years was the most comfortable mattress I ever had. The problem is the foam keeps getting softer and softer to the point that now my hips now sink right down to the box spring. I wake up with hip and lower back pain. I am in the process of submitting a warranty claim but I can pretty much see the writing on the wall. Measure the depression with a quarter? What a joke. I'm back to the good old coil mattress.

We purchase a Tempur-Pedic king size mattress around ten years ago for around 2600 dollars. It was fine for the first few years but then we notice sagging where my wife sleep and where I sleep and has gotten worse. We both have back pains when we wake up. I have to turn over to each side and on my back every 15 or so minutes not getting much sleep at all. We are a paycheck to paycheck family and took a loan just to buy this mattress and foundation thinking we would not have to worry about this for 20 plus years. It turns out to be a bad investment and you who have problems with this product will find out the hoops and expense to get it replaced which we don't have to get another, so beware of the claims they make while trying to sell you this mattress.

We purchased a Tempur-Pedic Signature mattress. The smell has been terrible for over a month now and I have been experiencing severe respiratory symptoms overnight. I finally put plants in the room in the hopes that the plants might absorb some of the off-gasses. I hope the odor is not dangerous to health. Also, while the display mattress in the store was very comfortable, the one at home feels very hard.

Major back pain and issues after less than a year. Would anyone here be willing to sign a petition for a class action suit?

I have a Tempur-Pedic, I don't remember the model. I recently have been experiencing lower back pain but its not spinal, its the erector muscles. They are so fatigued all day long. I can barely sit in a chair due to the stiffness and tightness in my muscles. At the gym, I cannot complete 15 minutes on the stair machine or treadmill due to my spinal erector muscles being so fatigued that I can barely stand upright.

We bought a Tempur-Pedic mattress in Nov. 2011. I didn't think much about a smell until we moved into a new home. When we moved the mattress, I smelled and then noticed the mold. It is awful. Tempur-Pedic refuses to replace the mattress saying it is not a manufacturing defect. Reading all the complaints about mold in new mattresses, I am wondering if there isn't a moisture problem starting in the manufacturing process. I will NEVER buy another Tempur-Pedic mattress. It's too bad because I did enjoy sleeping on it.

We got our mattress in Oct & I developed a dry hacking cough. My husband developed a cough as well. Just thinking that we were both getting sick we both went to the doctor a couple of times now & we still have a cough. Thinking it may be an illness of sort but our children haven't been sick so now we are thinking that maybe sleeping with our head elevated was the culprit. Now after doing some investigating it may have to do with the mattress itself.

Bed stinks! Super uncomfortable. Hard as a a rock. Can't use. Expensive. Sold to my gullible wife.

Well... after much pondering for the past 5 years in giving in and buying the "BEST" advertised bed. I thought I would go into "Americas Mattress". So back in early November of this year 2013, I made the mistake of buying this bed that was 50% off (model display) after the glorification and all that roohas from the sales person I was sold! And got care credit and purchased the Tempurpedic Rhapsody. Total $2000.00. Every blessed day myself and partner wake up we are both achy and moody! I feel we have given it enough time to settle to our bodies even walked on it as it was suggested but still very unhappy. We are a pay check to pay check kinda family so this Investment has been the worst disappointment ever! I suffer from C - 5 degenerated disc disease which radiates to both shoulders and since sleeping on this concrete monster not only does my neck & shoulders ache also my lower back hurts and now both HIPS! And as far as my partners aches goes, back in 1984 he was in a car wreck that broke his neck and now he feels all those pinched nerves back all over again! WTH! I feel I was scammed. Had I known this I would have kept my 6 year old average bed and saved many headaches and best of all my two grand.

Although I LOVE the adjustable part of the bed and will NEVER have another bed without a back that raises again, but the "massage" part is the worst thing EVER! It sure doesn't massage, just irritatingly vibrates. I never use that part because I have Migraine Vertigo. Now, after 6 months, the bed just shakes & vibrates (though very mildly) on its own. I double check the remote to make sure it's completely OFF. It is off, but still vibrates. I don't know what to do. Has anyone else had this problem??? Sometimes I think I'm crazy!!! ):

I purchased a Tempur-pedic mattress and foundation in 2005. It supposedly had this 25 year to life warranty. Well I tried to get warranty help in 2011 to no avail and now it's 2013 and my body aches continuously. I personally think the warranty is a scam. Turns out to get the corporation's support for service or replacement you must remove the mattress cover - very hard to do on a Cal King! - and then lay a long straight stick across the mattress. If it shows a dip that is deeper than half the width of a quarter they'll interact with you! Well my bed is shot and after about 15 minutes a 140 pound woman sinks into a nest when attempting to sleep on the darn thing. It's caused miserable back, neck and leg aches. Of course the quarter test shows it's still the perfect bed! If I only weighed what a quarter weighs I am sure I'd be fine today. But since I weigh more I am in continuous pain and now in the market for another bed!

I bought the VERY pricey Tempurpedic matress and was not happy. We could not get comfortable, sleep and wake up without pain. We complained to the people who sold it to us (**, Pratteln, Switzerland) and was told there was nothing they could do. Usually extremely reputable companies like Tempurpedic STAND BEHIND their product. Mrs. ** did nothing to assist us other than telling us that it takes 6 months to get used to it! I tried to contact Tempurpedic but just got pushed around for months.

About 6 years ago we purchased a Tempur-Pedic pillow top queen size w/ a wireless adjustable frame. After about 1.5 yrs, it suddenly collapsed & went flat while raising it. I called the Tempur-Pedic # on our literature & was told that there was no warranty on that part & I would have to buy a new one ($200-$300]) which I did. After the new 1 was in, I got curious as to what happened to the original & took it apart. I discovered that the plastic block that is in front of the motor drive rod had shattered. It appears that these plastic blocks are of inferior quality & after so much use, they just explode! This is #2 for me & I am not going to spend money for a new unit, for something that costs as much as that did. It should be more reliable than that & it appears that whoever supplies those plastic blocks is supplying a product that is not up to the job.

Tempur-Pedic foundation defect! We have received THREE sequential Tempur-Pedic queen 5 foundation replacements in 2013, all with defective ribs or horizontal wood strips/slats. One or both dislodge from the foundation box, making the foundation unstable. If you hear a creaking noise in your Tempur-Pedic foundation, check for a broken rib by running your hand along the side. If the rib or wood strip/slat has dropped below the level of the foundation frame, it is broken, and you should contact Tempur-Pedic customer service for a warranty foundation replacement. We have solid steel slats bolted to the bed sides with center feet, as recommended by Tempur-Pedic, so our bed support for the foundation and mattress is not an issue.

I bought Tempur-Pedic mattress Cloud Select on Oct 12, 2013. Smell was so terrible, I could not sleep on mattress and slept on couch that gave me a lot of pain. Next day, I slept on mattress despite smell, because of back pain. Now, it is almost two months that I have mattress, but odor did not go. I am coughing and instead of making bed, unmake it every morning to let gas go off. I am worried about health problem that this gas is giving me. It is not normal. I don't know what to do with this mattress. They are so expensive but maybe we pay for your suffering and death.

I am 51 years old, 5'9", 165 lbs and physically fit. I am a runner and I lift weights as part of a regular fitness regimen and I have had back pain issues over several decades from various sports activities. I was hoping, due to the alleged 'contoured support' of the Tempur-Pedic mattress, that any back pain symptoms or injuries that occasionally befall me would be alleviated by the 'pressure point relieving' features of a Tempur-Pedic mattress. I originally purchased a Tempur-Pedic Cloud Supreme king in September of '12. It had a terrible chemical odor from the "off-gassing" that occurs with these mattresses. It should have lasted only two to three weeks but over 60 days later there was little to no improvement. I also felt this mattress to be too soft as I experienced a hamocking sensation as the mattress warmed to my body heat. I was able to exchange it for the firmer Contour Signature King at a cost of several hundred dollars more. Within the first week of sleeping on this mattress, I began waking up with lower back pain when I awoke for the day.

This is a follow up of the first problem with our newly purchased Tempur-Pedic wireless adjustable frame with Cloud mattress. On November 8, 2013, Tempur-Pedic sent a repair person to our home to repair the noisy bed frame. He made a few adjustments to the frame and the noisy cracking sound stopped. Wow they fixed it, no more cracking sound from the frame. Three days later, the cracking sound returned to the frame again. Whatever the service man from Tempur-Pedic did he did not do right because we are now back to where we started from with this noisy bed frame. We will call Tempur-Pedic again with the same complaint as before. I wonder if this is covered by the lemon law? We believe at this point that the Dump Furniture Store in Tempe, AZ sold us a dud (defective frame). Totally disgusted.

Bought both a classic and deluxe back in 07 from the wholesaler, Building 19 which were mostly overstock and floor models. Both beds were in excellent condition, but I found that the deluxe was only comfortable when I started to sleep and then I'd wake up in the middle of the night suffering from a "hammock" type effect because my body heat was greater in the middle of my body as I slept through the night causing it to sink even lower in the middle.

After owning a Tempur-Pedic for 8 years, we became disgusted with the pain from the sagging. So I called the co. about its 20 yr wty. Surprised and pleased that they replaced the mattress - until the first night sleeping on the replacement! The off gasses were suffocating and caused extreme and violent coughing from my wife, who has COPD, and me who 3 yrs ago had 1/2 lung removed from lung cancer. I called the co. and they told me the gas release is normal, and that we should use it for a few days, roll around on it to release more gas (and presumably cough and suffer more!!); and put on baking soda ea. day for 3 weeks. BS - I threw it out after 10 days and bought a Beauty Rest Black. Wonder if the lung cancer and my wife's COPD was from sleeping on the orig. mattress for 8 yrs? I will contact attorney's to pursue it. Be warned before you spend the ridiculous money just to get sick!!!

Both my husband and I have had nothing but back pain for the last 6-7 years. And since we paid $3,000 for it, we have felt the need to go as long as possible because we can't just throw another few grand at a mattress. My aunt and uncle, and cousin both have had the same experience and theirs are in the basements of their homes! Do not buy these torture racks! Also, after laying in the bed for about an hour, we both sink into the middle. I wish we would have gotten a standard mattress.

When you raise or lower the mattress, the adjustable bed frame makes a cracking sound. Makes the same sound when you sit on the bed. Almost sounds like a squeaky floor board but worse. We contacted Tempur-Pedic warranty about the problem three times and they just ignore us. The worst thing about this problem is we just bought this bed and frame just two weeks ago at the Dump Furniture Outlet. It appears Tempur-Pedic doesn't stand behind their products.

I too wonder why there isn't a class action suit - guess we should start one! Two years ago I purchased a new Tempur-Pedic mattress that changed my life dramatically. When the delivery boys delivered it, I was anxious to put my new mattress pad & sheets on the bed.. When they told me I would not be able to sleep on the mattress for 4-5 days due to "gassing off". I was shocked but soon knew what they meant. The chemical odor was horrendous. A call to the illustrious salesman at the store told me to "sit bowls of vinegar around the room & open the windows." It was only 113 degrees here in Phoenix, but did what he said. A lot to this story, but on day 3 through day 10 when I finally got the corp. office to get the thing out of my house, my mouth & throat felt like I had hot chili peppers in them. My Doctor sent me to urgent care & I had "acute bronchitis caused from chemical poisoning."

We purchased a Sealy Tempur-Pedic mattress in February this year (2013) and almost immediately began having problems with sagging. After months of "tolerating" this issue, my back could take no more. This morning I woke up and had finally had enough. I had my boyfriend lift the mattress up thinking that the box spring had somehow been compromised. As it turns out this was to be the least of our problems. Upon removing the mattress I was horrified to discover that the entire underside of the mattress was covered in BLACK MOLD! I immediately removed it from my house.

We purchased a pillowtop Celebrity King in 2007 for $4217. After about two years, we noticed sagging and contacted customer service. We were told that sagging up to 3" inches is normal. Since then, the sagging has gotten worse and the material in the pillowtop has lost its firmness. I called a second time to just get a replacement for the pillowtop and I would replace it myself. Again I was told if it hasn't sagged 3" it's not covered by warranty. Since the bed is the focal point in the bedroom, the sagging is very prominent when the bed is made up. When giving tours of the house, we skip the bedroom since the mattress looks like a cheap $200 special. This firm should be out of business.

We purchased our queen-sized Tempur-Pedic Cloud and frame last year and have been in pain since. First, this is an EXPENSIVE decision and should not be taken lightly. If I could go back and make another decision, I surely would. Second, the bed is HEAVY. No two persons can move it easily. Third, the smell of the bed was abhorrent for weeks. THANK GOD that has finally tapered off. Fourth, it is HOT (yes I may be experiencing "the change"). I waken literally dripping/soaked in sweat and have to get up and clean up and change. Not much for a "good night's rest" right?!

We purchased a Tempur-Pedic in 2011. After 10 months we can't sleep. It's sinking down where we sleep. I call the store and they ask us to pay $900 dollars difference to exchange and they send us a new set. After one year we have the same problem but this time I have multiple physical difficulties, neck pains, backaches, fatigued, as well as my wife back pains. Big mistake buying this product. I'm going to contact the store to return this mattress. Tempur-Pedic is a ripoff. BUYERS BEWARE!!

Five years ago we bought a Tempur-Pedic mattress and adjustable bed frame. After five years the mattress began to sag in several locations. We contacted Tempur-Pedic and were given instructions about photographing the mattress to see if it would be considered under the warranty. As we were getting the mattress and adjustable frame into position to be photographed we heard a loud metallic breaking sound, and then another. The bed fell to its flattest position and would not raise up at all.

We purchased an Allura Bed in 2008. Over the past year my husband complained that it was getting uncomfortable. It appeared that his side was not returning to the original position. I called Tempur-Pedic on a Monday. They emailed me the instructions on how to take a photo, where to find the LAW tag and the need to include the original receipt. I sent all of the information in on the following Saturday, the claim was approved on Monday and our new Allura bed and foundation arrived on Wednesday. The delivery people were prompt and polite and even offered to help me put the bed skirt back on before the mattress was installed. We couldn't be happier with our experience from the first time we went into look at the Tempur-Pedic beds to this positive experience with the warranty.

Purchased this very expensive bed as a reward to myself after working hard all my life. I deserve a good bed and night’s sleep right! Bought what I thought was going to be the answer to a getting a restful, comfortable night’s sleep - wrong! Over the past 2.5 years my wife no longer will sleep with me as she felt the bed was somehow responsible for her aches and pains, which I thought was foolishness. I am officially a senior citizen, while my wife is much younger. I have abused my body over the course of my working life and felt my many pains were the natural result of working hard and aging.

We purchased our Tempur-Pedic from Sleep Train in 2007. The issue has been sinking down where we sleep. When it first happened about a year after we purchased it, I made several trips to the doctor with hip pain. I even had an MRI to see if something was wrong but found out nothing was wrong. So I went out of town for a week and slept in a hotel and all my hip pain stopped. Came back home and slept in my bed and it started back. I called Tempur-Pedic and they sent me instructions on how to see if the mattress was defective and need to be replaced. I followed the instructions and took the required pictures.

Oh! my god, this is the first time in my life I got so scared with huge ugly dangerous mold in my Tempur bed's foundation (box spring). I bought my queen Tempur bed on 12/18/12. Two days ago, I was checking my bed to figure it out why my husband and I were smelling mold from bed. Horrible, the box spring was totally mold growing vampire. That's the reason I and my husband have sneezing, itchy and runny nose, eyes and ears. I hope the company will replace it. I tried to call today at 6pm but it said it's closed. I will try early tomorrow to contact them. Never buy this mold vampire bed. So scary.....

My daughter bought me a Tempur-Pedic bed, with a memory foam mattress and after three months, I could not stand the mattress as I could not turn on it. So we went back and got another one in exchange, which ended up costing us another $900.00 and now the bed is too high for me and we are trying to get shorter legs, which is going to cost us more money. I feel this company is a scam and they are making money hand over hand, in people wanting to exchange what is not working for them.

Paid big money and 1 year later owned a very moldy bed. Tempurpedic sent replacement and said it never happens. Just looked on internet for others who experienced this and just puked!

I purchased a Tempur-Pedic Cloud Lux from a local store where I live. When I tried it out in the store, it felt very comfortable, and with everything I had heard about the mattress I thought in spite of the fact that this mattress was more than I could afford, I deserved to have it because of my spine problems and how good this mattress would make me feel. Within the first week of sleeping on the mattress, I began to have very severe back, neck and groin pain in the mornings when I would wake up. I called the store and told them about this. The store manager reminded me that there was a "NO RETURN POLICY". I could only exchange the mattress twice within the first 30 days, paying a restocking fee each time of $300.00. I had no choice but to do this, so I exchanged my Cloud Lux (CA King Split) for a different model, recommended by the sales person in the store saying that it would be a more firm mattress and probably better for me than the Cloud Lux.

On August 2011, I purchased a Tempur-Pedic mattress, model Tempur-Cloud Queen with the accompanying Tempur-Pedic foundation. In July 2012, I found there was mold on the bottom of the mattress. The mold seemed to come from within the mattress and some of it had spread to the mattress cover and the box spring. At the time, Tempur-Pedic agreed to exchange it for a new mattress and box spring of the same model. The replacement model arrived in August 2012. A mattress protector was also included with it, ensuring no liquids would get into the foam.

Our bed is 2 years old. We were told when we bought it that we would want to keep a mattress cover on it at all times. We were also instructed to walk on the bed 10- 20 minutes daily or more for 5 days and that would help break the order up and the bed in. These hints seemed to work for us... but as a lady soon hitting the hot flash stage in life, this bed is HOT!!! We sleep with the windows open and fans going and still have one or both legs hanging out for coolness.

My husband and I have had our king size Tempur-Pedic approximately 8 years. We have exchanged it about 3 times. The mattress is not comfortable at all, we wake up with back and neck pain. I called to see what they would do and was told, we needed to pay an extra $1000.00 more to replace what we have with the equal value. The original cost was $3500.00. What a waste of a good night's sleep. The company has numerous complaints and should reimburse customers some of their money.

I bought the Cloud Tempur-Pedic king bed 2 years ago and just discovered black mold growing on the bottom of the mattress. It went through 2 covers. The bed stays very warm and causes us to sweat. I'm assuming the foam is absorbing moisture which in turn causes mold because of poor ventilation under the mattress. I sleep very well on this bed and never had any complaints until now. We're currently filing a claim and understand we might receive a new one but the exact same model. Makes no sense. Why would I want to exchange a faulty product for the same thing? I highly recommend not buying memory foam.

We bought the bed from Sleep Dr. on 28th Street in Grand Rapids, Michigan due to my lung condition. We thought it would help me. Gave this information to the salesman who concurred. It was delivered May 17th 2013. I have been sick ever since it came never thinking it was the bed. I truly thought I was dying. We just figured out it was the bed. We went to Sleep Dr. today, Sept 9 and they said, “Sorry you came too late. The guarantee is only good for 30 days there is nothing we can do.” We are out 10k. We will not sell this or we would be no better than sleep Dr. I wish we could take legal action. This mattress can kill people and they don't know. Who would think the off gas from your mattress could make you sick! Any ideas???

I invested in a King AlluraBed last October, paid $3000 for a clearance model. I was assured by the retailer that it included full warranty support; no caveats, the same coverage any brand new mattress would provide. Well, less than a year later and my mattress has started to bulge and swell like a balloon on one side, making it very uncomfortable and ugly. I contacted the Tempur-Pedic warranty team, was told that my issue was covered, submitted a claim, photos etc. Everything was going smoothly. Then I got an email stating that "effective as of 2012" they no longer cover items sold at a discount, essentially telling me that because I got a deal, they are voiding my warranty and refusing to fix their defective mattress!

This company has no honor on integrity. They sell you a mattress with a 20 yr warranty and a 10 year complete replacement policy which they in no way plan to honor. I bought mattress which they shortly after discontinued due to poor performance and costly returns. Now they refuse to replace the mattress which has failed in 8 years. They have no honor and I would recommend NEVER BUYING A TEMPURPEDIC MATTRESS or anything else this company sells.

Our mattress has gotten to the point that I sleep alone. The heat from the mattress is unbelievable. In order for me to sleep a complete night, I must move from one side to the other. After two hours, the heat comes again and must move to the other side. Since it is a queen, I use left side, middle, right side. Without my wife. No such thing as a warranty. Store where I bought it says only 90-day warranty. Paying over two thousand dollars, you would think they would stand behind their product. I heard they fixed the problem with a gel inserted?????

We bought a bed from Raymour and Flanigan in 2009. This was actually a replacement for their own faulty line (Aquarius)! Anyways we were credited what we paid and were pretty much pushed into the $3000.00 Tempur-Pedic NASA-backed mattress. We got charged tax for another bed even though it was not our fault!! We bought a new bed frame recently and lifted the heavy mattress to move it... And under on the foundation were black spots??? This thing was so heavy we never moved it until just recently. We have a 25-year warranty on both. I have noticed since last year we were ill more and when we first got the mattress with toxic like fumes. The bed is not comfortable at all.

I have been sleeping on a Tempur-Pedic original mattress that is 15 years old for 5 years. It was a gift when my mom bought a new one. I love it and it is so much better than my old spring mattress that started sagging after 3 years. My only complaint is that it sleeps very warm so I will have to get a breeze model.

Our first Tempurpedic Contour mattress developed mold on the bottom within about 3 months of purchase. It was replaced by Tempurpedic under warranty without too much trouble. Now a year later, the replacement mattress also has mold all over the bottom of it. I was told they wouldn't replace the mattress under warranty since it had already been replaced and that "Something must be introducing moisture to the mattress". No liquid has ever been spilled on the mattress and we use a dehumidifier in the bedroom. Absolutely ridiculous!

Our bed is less than 1 year old, it has began to discolor. I have a mold allergy and noticed I got sick on the bed, sure enough it is growing mold; HOW, don't know. We contacted the Tempur-pedic rep and were informed that no one has ever complained of such an issue and they would not replace the mattress. Mind you it is the top of the line adjustable Tempur-pedic bed. What a waste of money and poor service.

Both my wife and I feel that the mattress is too hard. We wake up feeling stiff and our backs feeling tense.

Just getting started with Tempur-Pedic with a new problem with the foam under the mattress topper. When we purchased it from the Tempur-Pedic store in KY, we purchased everything including the platform to go with it. The foam has split completely through top to bottom about three feet down one side and just starting on the other to do the same thing causing the sides of the bed to bulge out. We have had this mattress for less than five years. We have had to replace the hand held control already and are now having problems with the one side of the bed not staying pumped up with air. The first time the representative told us the new control was free. We had a problem with it after a year, and she had us unplug the whole unit and start over and it began working to pump up the air.

7 months after purchase, the mattress smells horribly and is unusable for toxicology reasons.

You can't turn over the other side. You can change it from side to side around the corners so you don't fill out the bottom of the bed, just the other side. I had the bed exchanged for another one and after three years, it is still lumpy. I can't sleep; it's terrible. I can't change it again. The box spring is peeling and I can't do anything.

Tempur-Pedic (TPX) donated in one year thousands of used dirty mattresses to a charity called Waste to Charity all in one year, I feel for a tax credit. These mattresses had no covers on them and a lot were really dirty and stained and needed to be cleaned and repaired. Now TP donates thousands of mattresses to Gifts 360 or Gifts in kind. These charities say they do not sell them, they only charge a fee to others to buy the used returned mattresses. Some I see go to children's hospitals. I hope those are NOT the same uncleaned returns they donate for a tax credit. As you know, these mattresses when new may smell, get hot, or get sink over years and when you return them, they donate them to places that take a fee from a charity to get them. Beware of who touched that used mattresses before children or sick people get one. (For more info, ask TP what happens to the bad mattress you return.)

I bought a Tempur mattress on 21 June and have not had a night's sleep on it since I bought it. The smell permeates through the house because it's a small house. It is as if I had painted the room with the cheapest paint and the smell is overpowering. Now this is over two weeks. Also because of the cloud top, if you sleep on your side near the side of the bed, it's very easy to almost slide off. The edge of the mattress slopes down so you have to sleep more or less in the middle. I have emphysema and a Pulmonary Embolism so this does not help the lungs.

I received a Tempur-Pedic pillow as a gift just over two years ago. I really liked the pillow, but it is a VERY expensive pillow, well over $200 which I thought was ridiculous. My pillow had not been feeling right lately so I opened it up and the entire seam (one of the long ones on the side) had ripped and the insides were coming out. It caused the pillow to be deformed and uncomfortable. I use this pillow like a normal person would sleep on it. There is no reason it should have split and failed, but it did. I've had pillows for 20 years without any failure and this just over two years. I checked the warranty and this issue is specifically covered, but only for 3 years.

We bought this bed about 8 or 9 years ago and I wish I would have read these reviews earlier. My husband and I have suffered the entire time we have slept on this bed. It feels good for about five minutes and you sink. There is permanent sink depression on both sides of the bed with a lump in the middle. The only time I get a couple of hours of sleep is when my husband gets up and I move on the lump, I am able to sleep a few hours. Since my husband and I have had many broken bones and my husband has a hip replacement, I thought our pain was from our injuries. The last few years, I have been experiencing my hip out of alignment and now my other side is starting to do the same thing. From reading these reviews, I am convinced it is the bed causing most of our problems.

Follow-up to my review submitted on June 3, 2013. I received a call from Tempur-Pedic company today. They stated that they will arrange to have the mattress and pillows returned to them and will submit a letter to me to sign that will specify a refund amount. I am awaiting their further action.

Severe increasing breathing, mental and physical problems encountered by myself and my wife while sleeping on a Tempur-Pedic mattress. We purchased a Tempur-Pedic King size Weightless Supreme Mattress and two queen sized Cloud Pillows for $3,299.00, via telephone from Tempur-Pedic on November 24, 2012. We received the pillows within a few days of the order placement and the mattress arrived the first week in December 2012. We immediately set up the bed, complied with Tempur-Pedic’s recommended procedures for assisting in reducing the gas/chemical smells from the mattress and pillows by airing and walking on them several times and immediately began sleeping each night on the Mattress and utilized the Cloud Pillows.

I have owned a Rhapsody Tempur-Pedic mattress for 5 years. Based on the recommendation of the store I purchased the mattress from, "Mattress Discounters", I did not buy the Tempur-Pedic platform, and instead simply purchased a sheet of 5/8" thick plywood to lay down over the slats of my box frame foundation support. Apparently, the Tempur-Pedic mattress requires proper fully flat support, having no gaps as with slats for traditional mattress foundation. Plywood support was said to be sufficient to comply with warranty requirements.