Sealy Mattress Reviews

Before I bought this mattress I had just a regular standard form mattress. I would wake up several times during the night with muscle aches and heat. Since getting this mattress I sleep thru the night sleep longer than I have in a long time. No more pain. Just cool and comfort.

I've had the mattress for 10 years. It was comfortable for the first 5. That started to change. I started having backaches and just not able to get comfortable and I can't really see any changes in the shape of the mattress. I would probably buy another in the future. But I always do comparison shopping before buying.

I can't rate the company, but I can rate my new bed. I never want to get out of it! After years with a standard innerspring mattress and box spring, I recently bought a medium hybrid with an adjustment base. Heaven!

I purchased a Sealy LaZe Queen mattress in a box. I rated 4/5 because I think the mattress itself is great, I sleep well on it, it stays relatively cool, offers good support without falling into it too deeply to roll over, and is a great price. The only thing keeping it from 5 stars is the fact that it is impossible to keep sheets on it. Maybe this isn’t the fault of Sealy, but my wife considered returning the mattress on this fact alone so it certainly has to be considered in the review. Overall I’m pleased with the mattress and would recommend it.

I have enjoyed sleeping on my Sealy mattress. The quality of the mattress is exceptional. If I ever need to replace this mattress, I know I can always trust Sealy for a replacement. I would suggest to anyone who asks that they give Sealy a try.

Nice pillow top with good stitching. It doesn't stay sunk in where your body lies after you get up but does form around you while you're sleeping. Probably the best mattress I've ever bought. It's the deep pocket sheet type, so be aware when buying sheets for this mattress. Thick enough that you don't even need a box spring under it really.

Mid-grade mattress that performs as expected. Model was being discontinued so price-point was excellent. Made it worth the cost otherwise would have chose a Scott Brand. I allow wanted a firm pillow top which limited choice.

My Sealy mattress was bought last year around August 2020 because I needed to upgrade after having an older mattress for years. Upon looking and trying out a few, this unit was a good level of softness, quality, and firm support. More than anything, it was more affordable than I expected. I was disappointed I hadn't made this move earlier. Getting a Sealy meant I was getting a long-tenured company that provides a higher level of quality products, particularly mattresses, so I was confident in my purchase.

My mattress is so comfortable. I have a Sealy Parsons Firm in a full-size. It’s the right amount of firm, comfort and softness without being too firm or too soft. I love the good night's sleep that I get on it and I don’t wake up with a sore back.

Recently bought Silver Chill Plush and an adjustable base. Mattress is ok, but loved the adjustable base -- until the remote quit working properly. Contacted Customer Service, said they would send a new remote. 3 1/2 months later no remote. Adjustable Base is useless without a working remote. Repeated calls asking updated status, it is back ordered! Customer Service could care less. Asked to speak to a Supervisor - NO. Asked case to be escalated - No Response. Surely there is a remote somewhere in the US they can locate and send to me. Evidently not. Subsequently learned Sealy Customer Service is a third party vendor, not Sealy. Even sent email direct to Sealy. No response. STAY AWAY FROM SEALY, IF PRODUCT FAILS OR YOU HAVE PROBLEMS, THIS IS NOT THE COMPANY YOU WANT TO DEAL WITH!!! These products are only 6 months old. Shame on Sealy.

Sealy is offering to replace this mattress with the same or will do an upgrade for $ (which is ok) but want $140 to ship it and $65 to dispose of the sagging mattress.

I usually do not write reviews however I really thought to do this maybe someone else doesn't go through the health problems that I am going through. I asked to buy a Sealy Elevate Ultra mattress Queen but they gave me an exquisite Sealy and told me it is the same but a better version, Mattress is sinking in the middle. I am just 56 kg, a single girl. It sinks a lot in the middle and the mattress is firm. They do not accept to fix it or return it. They took the mattress for inspection 2 times after I called and e-mails them like 20 times. It took 4 months they take it for inspection. They did nothing and told me it is normal. I have had the worst back pain ever. I started grinding from pain. Couldn't have a night proper sleep. I seriously recommend do not throw your money in the bin and end up with Chiro and physio.

After discussing this with a person at the store we purchased it from, she knew how to take care of this. We paid the same price for a new mattress and are getting a refund for the old mattress when it is picked up upon the delivery of the new one. The fee will not be charged. I feel much better about Penneys, but the jury on Sealy is still out. We will wait to see if this one breaks down as quickly the other one did.

I bought the Sealy Posturepedic king sized mattress at the end of 2018. Less than two years later, I'm already searching for a new mattress. It started off fine, but 6 months later it was already sagging and hurting my back. Now it's like a living nightmare, with lumps and a HUGE sag(honestly it's like a giant dent) in the middle. It's so bad that I fill the hole with blankets/ pillows and still wake up in agony. I am 145lbs and don't do anything crazy, this is just from regular use. Please do not buy from Sealy. If this is the quality they stand by then you should steer clear. I had my old fashioned spring mattress for 26 years, never flipped it and it was still in perfect condition. Boy do I regret switching it out for this. Do yourself a favor and find a better brand, otherwise you may end up with severe back issues like me.

This mattress and box springs, was part of the HUD/VASH VRC component to entry in the program. It was a wonderful find and I thank the staff for their acquisition. It definitely comes in handy with my Parkinson's Disease Plus diagnosis.

We had a Stearns and Foster firm mattress and after several years we would wake up stiff and sore. When we decided to purchase a new mattress we tried a lot of brands and types. We picked the Sealy Silver Chill Hybrid because after lying on it for 20 minutes in the store, it was still comfortable and no soreness. They had a nice return agreement in case you got it home and found it did not work for you. The first night's sleep was the best we both have had in a long time. My wife's legs didn't bother her at all. It has been about 45 days after the purchase and we still sleep better, longer and without the soreness. We did make a great purchase.

I bought my extra firm Sealy Posturepedic over 10 years ago, maybe it was even 15 years ago! I still sleep on it with pleasure without lumps or sagging; it is still very firm. My 6 cats love it... Day or night.

I used to have a Tempur-Pedic but gave it away when I was moving cross country. So when I went mattress shopping, I found the Sealy version which only cost half as much as my old Tempur-Pedic did and was pleasantly surprised that the Sealy mattress was the same mattress or slightly better than the tempur-pedic.

Easy, fast & complete delivery with set up. In 6 months they return to turn the mattress for 5 years.. They removed the old mattress & all packaging. 1st night was great without rolling toward my wife or vice versatility.

I really love my Sealy adjustable mattress. It has a setting to relieve back pain by raising both the head and foot. It is actually easier to make the bed than a regular mattress because I can raise the head to get the top of the fitted sheet on tight.

Sealy PP Caversham firm queen size. I believe I was shipped the wrong bed. It's not as firm as the one in the store. The mattress feels flimsy. There is no beneficial support with this mattress and after two years the mattress is lumpy. I had the mattress standing against the wall for a few days and the filling went to the bottom of the mattress, now at the end of the bed the mattress feels like a lift when I lie down.

Sealy Posturepedic. Bought this Mattress years ago and find it is still the most comfortable mattress we've ever owned. My wife and I are "old folks" and really enjoy a good night's sleep (it's one of a few pleasures left). We need to rest and quiet all the aches and pains. Our mattress still takes care of this need after over twenty years. Nobody could go wrong buying this Mattress, you'll never regret it.

Sealy is awesome, I bought this Mattress and box springs about 15 years ago and it sleeps and looks like new. On a personal note though, I realized later on that I need a very soft mattress. However with the padding I bought with it, I still love it.

We bought our mattresses from Mattress Firm. They have a lot of selection to compare which was nice as I originally went in wanting a Purple Mattress and they had them for us to test. We liked the Purple as well as the Sealy and just happened to be able to pick up two Sealy Twin XL that had been returned to the warehouse so they were discounted. The bed was initially too hard for me but I walked around on it for a week before laying down and sleeping and it finally softened up. I will say that I was able to get to sleep on it much quicker than our Sleep Number bed (12 yrs old) from the day we got it. It did take about 30 to get used to it completely but we like them. It was our first time using adjustable bases and didn't realize that using that kind of base will void the warranty. Mattress Firm gave us a store warranty which was better than nothing. I am not particularly complimentary of Sealy as a Company.

Mattress was purchased at local store several years ago. Generally satisfied with long term use. We would make future purchases from same dealer (and have). No specific brand loyalty due to increase of options and newer materials used in manufacturing.

The mattress is very comfortable, I tried them before I purchased it, and it had a return policy if you were not pleased. It was purchased from a Raymour and Flanigan furniture store. Since everyone wants something different in a mattress comfort level, they really need to be tried before purchase.

I’ve tried several different mattresses, but by far the Sealy has came out the biggest winner! The others don’t last very long, the springs don’t come through before the warranty and I rest all night and have wakeless nights with my Sealy mattress.

I have a Sealy plush top ordered From JC Penney. Very inexpensive but after a few months already sagging. I have a Stearns and Foster which I owned for eight years and it seem to be a much better made coil mattress.

Sealy has been around for a long time and had a good reputation in our family and circle of friends... until recently when I spent a total of $1000 on two different sets of mattresses. It's not just this company... apparently all of the makers put a pillow top - which is extremely comfortable - on just one side of the top mattress so we can't flip them over anymore!! I don't know what my parents spent on the mattresses I had growing up but those mattresses and box springs lasted decades - I'm talking about THIRTY years, even with us kids jumping on our beds!! I'm very disappointed that I didn't notice that the mattresses couldn't be turned over periodically the same way one would rotate the tires on their car.

Sealy's has been a great mattress all the years we have been sleeping in it. Holds up for years. Feels the same as when we bought it. Comfortable and cool in the summer but not too cold in the winter. We enjoy our bed. Customer service is always helpful. The warranty for the mattress speaks to the quality of the product. The price is perfect..

Sears pillow top. Great mattress. Sleep like a baby on it. Don't feel my wife moving around during the night. Price was in line with all others that we checked, and we checked a lot of mattresses. Good value for my money. Too bad that Sears has gone out of business in our area.

My bed was five days past the delivery date quoted by Sealy when I ordered the mattress. When I called customer service, the young woman had such a flat monotone voice, and said that yes the mattress was late, but it should get to Me in another couple days. She did not apologize and had no explanation for the overdue delivery. It was was clear she could not have cared less. Would not recommend this company for a delivered bed.

When I bought the bed and mattress which cost just under £1,000 they had said the mattress was marked and would I accept it till my new mattress was ordered. Received new mattress and it's marked as well both sides and tried to fob me off with the mattress and only offering £50 refund. Took up consumer advice and said £100 is acceptable as said to save the hassle of waiting for the new mattress. I'd be better just keeping the mattress. Certainly wouldn't recommend Sealy if they try and fob you off with a marked mattress. 0/10 Poor poor service. If I could give them no star rating instead of the one star I would. Very poor.

I purchased a Sealy Posturepedic firm queen mattress only 5 months ago. I am noticing a severe dip in the middle of the mattress ALREADY. I sink into the mattress, which makes it difficult to get out of bed without grabbing onto something to pull me out of the sinkhole. Since I purchased the mattress from JCPenney, I called their customer service first, waiting for more than ONE HOUR to speak with someone. Then, JCPenney will charge me 15% restocking fee plus $85 pickup fee to take this sinking mattress back to the store. AND, in order to get ANY money back from this cheap-sinking mattress, I will need to purchase another mattress from only JCPenney. So, I am not sure which is worse - the sad, sinkhole mattress or the store which sells them.

Advertised 10 years warranty but after 4 years structure of the mattress squashed. Contacted customer service. After lots of communications did not resolve the problem. I have developed back pain from this mattress. Very bad experience.

Two months after purchase of this mattress (at Leon's Brampton), bumps were noticed. One in particular very tangible. I claimed it to Leon's. They asked me to professional cleaned the mattress. I did. They denied warranty because of a light stain. According to them it was Sealy who denied the claim. How a mattress that costs almost 900 can end with bumps so quickly and they don't do anything for you?

I sleep comfortably on it. It is a heavy mattress and too much weight for an elevator motor. The store Mattress Giant has closed now. It was on Miramar parkway/Dykes road junction. They gave also gave 2 pillows as a gift. It was a good and friendly store. I recommend it.

The mattress I bought was a Sealy Posture pedic. The salesperson was very friendly, and knowledgeable. They provided zero percent financing for five years, which really sealed the deal for me. The mattress is the MOST comfortable mattress I have ever slept on, and all of my friends and family, who tried out the mattress, all loved it. Several of them went out immediately and purchased the same mattress from the same Company. I highly recommend the Sealy Company and their Posture-Pedic mattress.

My experience has been wonderful, the staff has been extremely helpful and knowledgeable about the product. They allowed me to try several beds that fit my back issues and we found the perfect mattress.

My experience is like laying on a very great piece of cotton floating on water that is so calm and relaxing that sometimes I don’t want to get up out of the bed. I would surely recommend that anyone who has restless nights and problems getting a good night’s sleep that these will without a doubt are what you need to solve your problem. You will never want to try another brand and would not hesitate to recommend it to anyone at all.

Old enough to have purchased quite a few Sealy Products. Never encountered any real problems over the last 27 years. Maybe I don't know any better! Sleeping comfortably, no back problems age 66-what more can I ask for?

I purchased my Sealy Memory Foam mattress many years ago. The warranty was for 10 years and I think that is how long I have had it. I love how it is holding up. There are no sags, rips, etc. on my mattress. I would buy another memory foam mattress when I go to buy a new one.

Does not have side straps so it's difficult to "turn" around. Also you can not flip it. I guess the industry is saving money at OUR EXPENSE. Otherwise, as far as mattresses go, I get a good night's sleep but I do need a better pillow.

If you want a mattress that enables onto sleep soundly - then look no further. An excellent combination of firmness and comfort combined with soft material that feels smooth and delicate.The various styles and colours add additional attraction to this product and makes it acceptable to both male and female. For a comfortable night's sleep one can to recommend this enough.

The mattress is very comfortable with no marks off for the end product. I paid cash, but financing options seemed a bit expensive if you got the "90 Days Same As Cash" plan, but then would owe a huge amount of interest if you couldn't pay it off by then. The salesman mentioned other ways to pay, but didn't go into detail. Delivery was very reasonable and the men who delivered my new mattress were very professional and helpful setting the mattress up.

Awesome. My back was hurting with my old one till I purchased a new one and away went my back problem. The mattress not too soft nor to hard. It’s just right. You can put a cup of coffee and it wouldn't tip over. It’s awesome how this mattress doesn’t have the coils in like the old mattress do.

A mattress should last more than a year before sinking in. I have to PAY them to come look at it to say it’s normal. Not. This started sinking around 8 months of use. To me this is a defect and needs to be fixed by the company.

It was very nice to move into the 21st century. The mattress incorporates the pillow top and the box spring. The bed is firm enough that my wife does not feel me getting up. It is very comfortable. We love it.

I had a very pleasant interaction with the salesperson when I purchased my mattress, although I have owned this mattress quite a few years and I am in the market for an upgrade. And currently window shopping online to see what is there that would work for what I'm looking for and my price range. The Sealy website has been easy to navigate and all my questions have been answered promptly.

This is the first bed that I can actually get a good night's sleep on, I have had four major back surgeries so a bed that supports my back as well as allowing me to sleep throughout the night is very important to me and this bed gives this to me.

I am 49 years old. Not old but my body deserves a good night's rest. I have to admit I have joints and bones that ache on a daily basis. So for me to get a good night's rest makes all the difference in the world. And the mattress I have now really gets me where I need to be. A good night's rest can make you feel like you can handle all that comes at you in a days time.

I have had my.bed for almost 10 years and have taken very good care of it but it's in almost perfect condition. Im very impressed with how long it has lasted and would recommend one to anyone. These days things are not made to last.

It was one of the most comfortable mattress I have slept on. I have had this mattress for more than the recommendation. I would recommend this if anyone that is looking for a mattress. A great value for your money.

I'm a Sealy mattress lover and have been for more than 4 decades. I know the Sealy name means comfort, a great night's sleep and durability I can count on for support. I've purchased a Sealy mattress after tossing the mattress that was sold with our bedroom suite. I couldn't believe the comfort of the Sealy mattress. It's like sleeping on a cloud night after night. I wouldn't buy any other brand.

We tried a lot of mattresses from several different stores. Most of them were okay, but not great. We were looking for something firm with a pillow top and after 4 weeks of shopping we decided on this Sealy. We've had it now for five years and still love it.

I have had this mattress for over 8 years and it’s still great! I highly recommend this mattress. Feels great every time I lie down on my bed. I’m glad to say that I’m not sorry I spent the money on this mattress.

I would not buy this mattress again. Had difficulty getting the company to admit a defective product until I went online to complain then they were willing to take away the mattress. I don't know what else to tell you except I do not like this company or their customer representatives I spoke with.

The bed started out comfortable but within 5 years it started to sag so we put it in the guest room. The warranty had already expired by year 5 so we had no claim to an exchange. I will never buy this brand again.

My mattress is about 5 years old. It is still very comfortable. I could not be more satisfied with the comfort and durability. I called customer service once about maintaining cleanliness, and the service was efficient, courteous and very helpful.

I wish I picked another brand name mattress. Bad customer service. Just ignored it. The mattress a bad choice and not comfortable after I GOT IT HOME. NOT A GOOD CHOICE.

I bought my bed after Hurricane Michael. I received a great price, It was worth everything I reserved. So comfortable. Mine is only a double. Wanted queen. But no complaints here. Thanks for the opportunity to try this product.

My high-quality king size mattress (soft type) got warped after about 3 years of using by my wife and I. They inspected on-site and confirmed its defective ad offered a free equal cost mattress replacement. Got a extra firm type and put 2" or 3" memory foam on top of it to stimulate soft-like experience as soft mattress but yet maintain strong extra firm springs for longer life. Very happy so far.

Mattress is expensive but doesn’t hold up. After a month you could feel the springs shifting and my back started to hurt. Bought a topper and it’s a little bit better but I’ll never buy Sealy again. I paid too much for a month mattress that hurts my back.

Better Nite Sleep on a Sealy Posturepedic, Nice and firm with super great bounce back! Fantastic mattress that comes with a good warranty, Great for making children during the shut down, with someone not quarantined.

My bed is ultra comfortable, especially for someone who previously broke their back twice. It's adjustable and has a massage feature. I wake up fully able to move and get myself going without any aches and pains.

Awesome mattress, I have severe back problems so a firm adjustable bed was crucial. I couldn't be more happy with the product, delivery not so much. Said three days, I got a trailer and picked it up myself. A+ product, b+ service...

I really do like my king size mattress. It's comfortable. The only thing I don't care about is it's very heavy and it's too hard to flip by yourself.

The only thing I could say: We received excellent service in delivery set up, hospitality. The care of putting back the way that we wanted. They picked up their trash from the packaging and disposed of it.

My Sealy mattresses are of the finest quality and comfort I have ever known. I always get a sound night's sleep. We have not ever had a problem with Sealy. I am recommending Sealy to all the consumers that need a good night's sleep!

My Sealy mattress has been wonderful. I have had it so many years l can’t even remember where I bought it. It’s a King Sealy. I have a cover on it & it still looks like new! No sags or bulges In the mattress. It’s at least 20 years old. It semi firm & sleeps very well. Technically I know it’s time to get a new one but I have been putting it off because it still looks & sleeps so well.

Have had our mattress for 15 yrs. and added foam mattresses along the way. Bed has lasted with this addition. We also us old doors for its firmness. It still serves us well with the additions; without, the two sleep sides would be concave with proper box springs use as well. We love the combined comfort and sleep very well. The original mattress had superior padding and loft. Just old as heck. Thinking of replacing in the next year or so.

The mattress has lasted about 20 years, which is pretty good. We still use it but are considering replacing it soon. The firmness is ok but sagging in the center. We would probably buy another one or a similar quality.

The cooling gel and the coiled springs really make the difference! Go for the Hybrid Mattress! I don't know how I ever managed without it! I will be replacing all of my beds with these Sealy mattresses.

We purchase two queen and two twins for our shore house from Costco. Firm and supportive. Price are very good at Costco. Yes, recommend them from Costco. Everybody that stay over always ask what make and where did you get them. Not promoting where we got them. We are very satisfy.

turn it around every few months to even out the usage. Recently, I just flipped it over to the nonpillow top, and it feels great.

Great mattress. It is 14 inches thick. We've had it 11 years and it's still like new. We would buy one again. The delivery people brought it up to our 6th floor apartment and unpacked it for us. We highly recommend it!

This mattress sleeps very well. So far I have no complaints to report on the mattress. The company overall did a great job. Customer service was good and easy to talk with. There were a few financing options but the rates were a little high. I could not get the delivery date I wanted but the delivery went well and the guys took the old mattress. I do like the warranty and look forward to doing business with them again.

My experience purchasing my mattress was flawless. From the help of the salesperson to the ease of financing (0% interest for a year), to the delivery and set up of the mattress and bed frame, I'd recommend it highly.

I regret buying this mattress. It was not comfortable within 1 year of its purchase. It had a permanent dip after that time that never went away. We tried turning it as long as we could manage turning a king size mattress but that never seemed to make it go away.

I love my Sealy mattress. It has great support, yet it's giving and comfortable. It's like sleeping on a cloud. I didn't finance this mattress or have it delivered and I haven't had any issues with it where I've had to use their warranty so can't speak positively or negatively about any of those things. As for the mattress, it's great and I would recommend buying a Sealy mattress to anyone who is looking for a good night's sleep.

I like Sealy mattress. Have a nice price and warranty. I would recommend it. They're a nice company and service. They have payment plans and delivery. Customer service is friendly. It's a great company.

It's been a few years since we bought the mattress but I love it! I sleep so good! Almost too good. Sometimes 11 hours at a stretch. When the time comes I will look at Sealy mattresses first, I did not like the way the warranty was, though. I had to buy a mattress cover in order to use the warranty and when I did use it they gave me a bunch of flak. So next time I won't buy the warranty. Other than that it's great!

I bought a Sealy Ginger Plush at a mattress warehouse house. This has by far been the best mattress I have ever slept on. The mattress feels exactly the same as the day I bought it. This was one of the best purchases I have ever made. I will always buy a sealy in the future.

My back no longer hurts anymore. I sink into the Cushion and sleep like a baby. Before this came was sleeping on the couch what seems like forever. This is a rare treat for me - an actual bed. I was super excited about this whole deal.

My mattress is very firm. I sleep great. Me and my husband love our mattress. We have owned it for 5 years. Still satisfied. Excellent quality. Would purchase again. Lasts for years. Can't wait to get a new one.

I'm not very satisfied with my mattress company or the quality. I don't think it lasts very long or is a good value. Even with regular rotating, dips form in the mattress making it unusable. I would not buy from this company again.

My queen size Sealy firmed mattress is sunked in the middle. Very uncomfortable. I cannot sleep with my husband because usually I sink in the middle. I never had a Sealy mattress that did this and I am very disappointed in the quality of the mattress and very upset that I have to sleep in the other room.

I bought an adjustable frame for my mom from Ashley Furniture and purchased the warranty. After about 4-5 months she noticed her mattress was lopsided. After looking, the adjustable frame under her mattress was bent. I called Ashley Furniture and they said to reach out to Platinum Warranty Services. I did so, and they requested a receipt which I submitted to them. They said because the product was less than a year old, Sealy would warranty it since it's their product. Here's where the nightmare started.

Our son purchased a queen mattress and box spring July 27, 2018. A few months ago he started having a lot Low back pain and hip pain. We measured the mattress and there is a 3 inch sag in middle. We took all appropriate pictures and provided the receipt. All the recommend things were met and now they say our claim is denied due to frame. We bought the frame a few years prior from same store and were told It was appropriate for his bed. He paid the over $800 of his own money for a set with 10 year warranty and it never even lasted 2 years. It’s a Slumbercrest Collection by Sealy and the type was SMB Seafront Luxury Pillowtop Queen set. Frustrated and angry is a understatement!!

Worst mattress ever! We bought this piece of crap thinking that for that price we would get something good. We are stuck still paying for this garbage! Not even 9 months and it was sagging from both sides and it has a lump on the middle of the bed. Thanks to the mattress we started having lower back problems. It’s painful to sleep in the bed but more painful still having to make the remaining payment in this awful mattress.

After owning my Sealy king size mattress for 4 years, it started sagging. I decided to file a warranty claim as our mattress came with a 10 year warranty. The filing process was easy and user friendly. (As long as you keep your receipts, tags and other important documents) After providing pictures showing the state of our mattress, our claim was processed and approved. We were told to expect 6 to 8 weeks for our mattress to be delivered. The whole process from start to finish was 2 weeks. I was floored. I have never, ever had such a pleasant experience in a claim situation. I wasnt pleased that our original mattress failed so quickly, but Sealy stood behind their product.

Our Sealy King Size mattress has sagged badly on both sides with a lump in the middle after a year. I have had such lower back problems with this mattress. It's unbelievable the dents on each side. You can't flip mattress as it only has pillowtop on one side. Only rotate!!! Don't buy.

Our Sealy King Size mattress has sagged badly on both sides with a lump in the middle after only 18 months. When contacted, Sealy maintained this is normal despite us knowing a number of people with King Size mattresses that haven't experienced this problem. When we advised Sealy that this never occurred with our previous mattress, they said it was probably due to advances in materials and fibres used in new mattresses! Very poor excuse and doesn't say much for their research and development. I noticed on Sealy's FAQ page on their website that they say "Today’s flat foundations help support your mattress to prevent bowing or sagging." Obviously that is not true and we will advise anyone considering buying a mattress to avoid Sealy!

3 years 10 months old. We purchased this mattress from Sleep Country under 4 years ago and have been recently experiencing back aches. We took pictures of the mattress and sent them in to Sleep Country for warranty. They denied our warranty and said the product was found to have no warranty defect! There is apparent sagging on both sides of the mattress and we weigh less than 300 lbs combined! We have it on a wood frame with slats as well as a 1/4” piece of plywood for extra support so this should not happen with a mattress less than 4 years old that is supposed to have a 10 year warranty! So I guess we’re stuck with a $1,200.00 mattress that’s a piece of crap! I will never purchase a Sealy product again!

We purchased a Chestnut and had it for one month and it had spots where you could see where my husband and I played in the bed. You would roll if you didn't stay in the one stop. They traded us out for another one and the same thing. These 2 was the pillow top. So we changed to the plush top. Not even had this one a month and same thing. And me or my husband are not big people. So in 7 months we have went through 3 beds. These are the worst beds. We will never buy a Sealy again. And we told the company that.

Purchased a Sealy mattress from Cookes Furniture in Birmingham. As soon as we unwrapped our new expensive Catania latex mattress we noticed a horrible smell of chemical which I have researched. It is due to VOCs. Volatile organic compounds; made of a cocktail of toxic off gases particularly from the foam used to make the beds and the fire retardant chemical sprayed on them. It would take months leaving the mattress exposed to air with windows open to possibly get rid of the smell, but not guaranteed. Do not trust who says that these gases are not harmful. They are carcinogenic and more. I slept on it one night before making some research and my eyes the next day were very red and irritated, also every time I walk in the bedroom after a few minutes a start to belch and goes on for hours. We had no choice but to sleep in the spare room with the hope the smell will eventually go.

I purchased this mattress about 3 yrs. ago and due to spine problems I chose a firm mattress. It is the worst I ever had. I tried sleeping in the middle and am in physical therapy now due to back problems. I called the store where it was purchased and they sent someone to measure it. They said it only sunk in 1/2 in 3 yrs. I have had a neighbor lay on it as well as my daughter and they all agree with me. Now I purchased a new one but wondering if I should buy from the same place. I do not know if it is the store's fault or the mattress itself. Paying over $1,000 for a mattress is a lot for someone on a fixed income. The new one is a Sterns and Foster; but who is to say I will not have the same problems.

2 year old expensive foam mattress, sags in badly where wife and I sleep with hump in the middle. Customer service could care less about the people who buy their crap products. What a waste, hopefully the internet based companies bury these old dinosaur companies who now peddle overpriced monkey excrement.

Received our mattress 3 weeks ago. The thing smelled so bad after unwrapping that we quarantined it in a room with the windows open. We even had to seal off the return air vent and tape the door shut because the odor was creeping into the rest of the house. I shouldn't be able to smell a mattress from the first floor that is shut in a second floor room with open windows. 3 weeks late, it still smells. Certipur my foot! This thing is toxic. Returning and will exchange for a different brand. Never again Sealy!

The Sealy mattress I purchased was around $1500. It was an innerspring mattress with a very plush top part. Initially it felt great, I slept really well on it. But after I had it for 2 years the mattress started sagging in the middle where I was sleep most of the time. The sagging got worse, now after having it for 3 years I decided to get rid of it. I don't sleep well on it anymore. This was the most expensive mattress I have ever owned and it's definitely disappointing to pay so much for a mattress that doesn't last longer.

Inherited Sealy Queen Size bed a year ago and find my sleeping patterns and comfort have improved immensely. As an older person I expect body aches but am finding great relief with this mattress. I compete in Masters Athletics and my body is subject to "excessive" hammering.

This company is a joke... I have been fighting with them for over 2 months trying to get my mattress delivered. I was approved for a warranty and they cannot get their ** straight to get one to me. They lie every time I am on the phone with them. They lost the mattress, they changed the delivery service twice and their delivery services have canceled the delivery 3 times without even calling me. Now the new delivery service says they do not even have our mattress. They offer no resolution nor answers. Customer service is no help, you never get the same person and what one will tell you in one instance another will tell you a completely different story.

I had a Macy bed mattress for 12 years and loved it. After cosleeping with two kids it developed a hump in the center. (Husband and I sleeping on opposite sides with the lighter weight kids sleeping in the middle. So the perimeter began to sag but the center did not.) Despite that I still loved the mattress but my husband was ready for a new one. After A LOT of research and a visit to the furniture store (Price was a huge factor.) we decided on the Sealy Beach Street firm mattress. I hate it. I hate it so much I want to cry. I want my Macy bed back. Within a week of sleeping on it (no more kids in the bed) it developed a hump in the center. Mattresses are most definitely a "get what you pay for" item and quality is not cheap. But I will most definitely not be purchasing Sealy in the future.

We purchased the above mattress from Sealy 2 years ago. Before hand had no trouble what so ever with our backs, oh my goodness do we wish we had never ever purchased this mattress. After a very short time the mattress started to sag in the middle, it was like sleeping in a canoe. We contacted Sealy and they were not interested, after pestering them constantly they came out and smoothed out the indentation and then measured it.

We are a couple in our early 50’s that didn’t abuse the mattress and used it very normally. The mattress has failed and is unusable as I sleep in a hole on one side and when laying on it, it has a large bulk in the center area that literally pushes you off the bed. It’s not comfortable, not usable. In filing a warranty claim, we were run through the gambit only to be told the mattress wasn't sagging enough visibly. After only 5 years of normal use, now they won't cover the failed mattress? Sealy has lost a customer for life as we’ll never purchase another Sealy product, and we'll let our friends and as many people know as possible about the poor quality of your product and our experience.

I purchased three mattress from Mattress One less than two years ago. Two are Mambo Plush Pillow Top Queen, and One is a Foxtrot Plush Pillow Top Queen. The two Mambo Plush are practically unusable. They have indentations of over 1 1/2 inches. When I turned the mattress, it happened on the again. I contact Sealy who wants to charge me $140 to deliver a new one, and 65 to take the old one.

Seven years ago, we purchased a Stearns & Foster mattress with a 10 year warranty from Carson Pirie Scott. Things were good for six years. I started having more trouble getting sound sleep, my back and hips started aching and I couldn’t get comfortable. Then I noticed a dip where my bottom rests. After exploring other possibilities that could be causing my severe body pain, I considered the bed being a major issue. I turned it around so the dip was on my partner’s side. The problem is improved somewhat, at least for me.... I shudder to think what the next months will bring. Since it is under warranty, I contacted Stearns & Foster, who told me to go to Sealy’s website and make a claim. I did that and was told to contact the store I bought it at.

Sealy is not the company it was. I purchase my copper plush hybrid mattress and foundation July 2016 for over $ 1400.00, it has caused me terrible back issues. Self says it has to sag over an inch deep for the warranty to cover the cost of replacement. This mattress doesn’t sag but has no support at all... But it’s not sagging. What a joke... Stay away!

We bought Sealy mattress with my husband 4 years ago. A year later, the mattress began to sag in the middle. As a result we both had back pain in the morning. Yet we bought one of the most expensive mattresses of this brand it kept sagging more and more and eventually pushed us to sleep on the floor. We contacted the store, they sent a specialist. He did his magic and concluded that the mattress sagged 1.5 inches, and to qualify for exchange it has to be 2 inches. At that time I was pregnant and the back pain was excruciating. I called the support service and was reassured that the mattress did not sag in the middle - I was told it's all in my head. My requests to escalate the complaint or speak with the manager were rudely denied. I am terribly disappointed with my mattress choice and the level of customer service. I would not recommend you to spend money on it.

Purchased top end Sealy bed. Was told by salesman it was “the Rolls Royce of beds”. Convinced husband it was worth the 6k. Was reassured by salesman that the warranty covered sag depth of 1.5 inches. Made him show me on a ruler. 12 months in - our bed had huge indentations in it and the sag was rock hard. Both of us developed back trouble. Got the company out to see, and I got told that the 1.5 inch was not correct. The Sealy warranty was based on “reasonable sag” (no measurement stated). Sealy would not pay out. Harvey ** would not cover it either. The worst rip off ever. We sold the bed for $50 (as it was hideously uncomfortable). We paid off the (nearly) $6500. We wrote to Sealy repeatedly, they kept replying saying it must be moisture levels. We always had a waterproof cover on it at all times (sold to us WITH the bed). The worst bed with the shortest life span ever. BE WARNED.

We bought a Sealy Hybrid mattress at the beginning of April, 2019. My wife, from day 1, told me it was not good… It was humpy. From my side of the bed, things appeared alright. But we went to the furniture company and complained, regardless. After a week, they sent someone out to check the bed out. This guy from 100 miles away looked at the supports. He laid some string across the top to make sure it was straight. Everything checked out from his perspective. BUT he did not lay in it. Two days ago I switched sides with my wife. And her side did sag. It felt like I was about to roll out of bed. This bed is less than 2 months old! I sent a nasty gram to Sealy this morning. I called my furniture store [again]. We will see what happens.

I am currently on my third Sealy mattress in 5 years. The first one I bought had over a 2 inch sag in the middle after a year and a half. Sealy replaced that one with a cheaper, less comfortable model; but a new mattress none the less. After another year and a half the second mattress developed a sag in the middle again, but this time it was just over an inch, and due to back pain I had to replace it myself. Foolishly enough I bought another Sealy mattress and surprise surprise, it sags in the middle. This will definitely be my last Sealy!

Great 100. I enjoy my sleeping on it - never restless. It so back release I have no problem. Gone to sleep. The best-selling in my words. I at this time I wouldn't trade in unless you remake one that more comfortable for me that have to be the same brand.

We bought one of those hybrid mattresses. I have never slept on a more comfortable mattress. I like a firm mattress, my husband likes a little less firm than myself. This hybrid mattress was the perfect fit for both of us. It’s not one of those temperatures controlled mattresses, but somehow it feels cooler than most traditional ones. We love it and would highly recommend it!

We recently purchased a Sealy King Impeccable Grace mattress. Love the firmness. PERFECT for us. I love how it cradles you and does not make you sweat. What else can I say. Try it... you'll LOVE it too!

The first year and a half were fantastic. Now it caused hip and back pain. I have even had more night sweats than ever. I am currently shopping for a more cooling mattress that I can't feel the build of the mattress as I sleep ie coils.

I bought a good Sealy Posturepedic mattress at least 35 years ago. It's a double and I sleep on it alone. I turn it and flip it at least 3 or 4 times a year. About 25 years ago I put a 3 inch memory foam pad on top of it and I keep two of the expensive bamboo quilted mattress covers on top of that. It sleeps like the most expensive mattress on the market today. The original mattress is still in excellent condition.

It's a pretty good mattress for the price, but I don't seem to sleep through the night. Lots of tossing and turning. I've been thinking about trying the Purple mattress but I don't know very much about it.

Horrible, nasty, smelly. The springs came loose. I thought I was in the middle of a crossfire. I had really bad nightmares due to the uncomfortable way I was resting. It's been years. I haven't been able to get a good night's sleep.

Wonderful but is 18 years old and my needs have changed. I have more arthritis and muscle pain and I have fibromyalgia. I sleep good, but wake up very stiff and sore. The mattress I have now is firm.

Mattress got sag in it. There’s a measurement. It has to get to to be defective, 1 1/2 inches deep. Mine is 1” deep. Any sag isn’t acceptable, called co. That’s what they said. Sad you spend all that money and co’s are able to do that.

I have had nothing but good experiences with this brand. I find it comfortable, allowing me to sleep well. Their mattresses are durable, lasting for a long time. They offer a good value for the price.

I recently purchased the Sealy mattress and I'm so far extremely pleased with it, no more back aches, no more trying to get out of bed. Prior, I had 2 of the box mattresses and returned them both. Purchased a Sleep Number mattress based on all the great reviews (Sleep Number's website). I couldn't be more upset, displeased with a mattress. It's an air bag in the center, surrounded by foam rubber to keep the air mattress enclosed. The mattress is supposed to conform to your pressure points. It certainly did, to all of the valleys in the mattress, to the valley between the mattress and its foam border. I kept adjusting the air pressure in the mattress, to no avail. My back has been killing me due to this mattress. The Sealy I purchased is firm, supports my back and the rest of my body.

I have comfortably used it for over ten years and found it to be very durable and easy to maintain. It is flexible and I have been able to comfortably sleep on it when injured. Further the price was very reasonable and purchasing it was very easy.

The mattress is too firm for me. It is an adjustable queen size bed. The vibrating feature is a waste of money. It is okay. But I prefer a mattress softer. Disappointed in the adjustable feature, not for short people with fibromyalgia and back issue.

Sags under my weight and too big for me to turn alone. Had for 10 years. Should be more comfy (I am 65 and 115 pounds). Because I am short, and the frame the mattress sits on places it too high above the floor, I literally have to climb up to get in bed —and that is unpleasant.

Mattress went hard way too fast. We purchased a high end mattress that seemed fine for about 4 years and then got steadily harder now we need a foam pad. Hard to judge when it happens but reviews help to choose based on real life experience.

My mattress is rather old now. It was excellent when purchased and held up very well. It's just that we are in a whole new era of mattress making and this one does not fit the bill anymore. One of my biggest complaints is, if you can't afford top of the line...you lose!

In the city where I live, there's a Sealy factory. The mattress and box spring came from this factory; to order. I've had the mattress over 10 years! It has yet to develop indentations; soft spots, or lose its overall firmness. It's not a pillow top, so I'm able to rotate and flip the mattress. I have no plans to replace it in the foreseeable future.

After a short time can feel the springs, it doesn’t move or conform to your body, gets hard, not spill resistant, springy no. It’s white, not bum Ly enough. Prefer more stuffed quilt and some sort of brace for the body to keep straight and back in good posture.

I have a Sealy Hybrid mattress and have had for about nine months. So far my wife and I like it a lot. We also purchased an adjustable base as well so the combination of the two equals many nights of restful sleep.

I recently purchased a Casper mattress and adjustable base. The mattress was okay but didn’t work well on the base so returned both and purchased a soft Sealy mattress and base. Mattress hurt my back and neck so returned that mattress for a firmer one which has been good so far about 30 days sleeping on that one. Rather regret that I didn’t try the Avocado Green Mattress which has a very good rating.

There are days when no matter how supportive my bed is it lacks the ability to address severe back pain. I like the fact I had 90 days to try it out and if not providing what was promised I could return it.

NO problem. Can't rate it because we had to take all of them to dump because of Bed Bugs but we loved them when we had them. Just can't remember kind. Looking for a Bed Bug proof one if possible. What more can I say other than if it were not for bug we wouldn't even be on here. Just don't know where the best place in Galesburg is to buy one.

My mattress is very comfortable. I have had it about 4 years. I downsized from a king to a queen of the same mattress at that time. It is the Sealy version of the Tempur-Pedic, fairly hard but it is what I like.

Nothing great. I went look at mattresses and bought when I get afford. You are all very expensive I find it crazy. Did it cost so much to get a good night sleep? Sealy was really the only brand I know so I went with it.

Our longest lasting mattress was a queen-sized Sealy Posturepedic which lasted almost 20 years. The next two were Beautyrest - a queen plush top that was not comfortable too firm, and a king cushion - top that began to show where we slept within one year. So we went back to a Sealy -- Got a hybrid-softest because I had a hip injury. We are side and back sleepers. Have had it for 2 1/2 years... So far so good. I often think of how good the mattress feels when I'm lying on it.

I have had not any issues with my mattress at all. I turn it around every month and it has maintained its firmness. It has served me well. I am uncertain about how often you should actually change a mattress.

We have had it about 8 months and the sides have broken down and I have fallen off the bed twice. I am looking for another mattress now. It will not be a Sealy Mattress or I will never buy another one ever.

After having a mattress for many years, we bought this Sealy mattress in King size. After sleeping on it for only 10 days we knew something was very wrong. In just 10 days it developed deep indentations on both sides of the mattress where we lay, and completely bottomed out in those areas. We are not overweight so there is no explanation for this, besides a poor quality defective mattress. Now we have to fight to try to get our money back from the retailer. This is the worst company ever!

I Bought a Sealy Copper Mountain Pillow Top over a year ago and we were so happy with it, we decided to buy another set for our other bedroom, well that was in mid Feb and here it is late Mar and I still have no mattress. First they claimed it had shipped, then no one could find it, and they placed all blame on the manufacturer, they had no answer when I pointed out I bought the item from them not the manufacturer and THEY were the ones who cashed the check. Don't do business with these people. They are incompetent, great prices mean nothing when they have your money and you have nothing.

This was my first Sealy Mattress purchase and it has been a dismal failure. I’ve never had a mattress become so misshapen and uncomfortable so quickly. At less than two years old we have to exchange it for our old mattress from the guest bedroom. We can’t sleep on it comfortably. Warranty refused so we are stuck with this thing? Very disappointing.

My wife and I purchased a Sealy pillow top mattress from a local vendor in September 2018. Today, February 13, 2019 the mattress has two sunken in areas. One where she sleeps and one where I sleep. Her side has sunk 1.25" and my side 1.5". Sealy's warranty states if it's sunk 1.5" they will replace the mattress. Sealy has refused to do this. Fortunately my local Mattress Warehouse has stepped up to the plate and honored the warranty. I replaced\exchanged the Sealy for another brand. Sealy states a 20 year warranty. Right? They could tell me it's a 100 year warranty. Warranties are only good if they are honored.

My current mattress is middle of line & has some degree of plush pillow top but I still have restless sleep & back problems. I need something more plush with memory foam. Some of the newer brands are more sculpted to the body. I like the new mattress where you can determine the amount of hard or softness. I also like the gel cooled mattresses. I would prefer a newer more advanced mattress that is customized to my needs.

We have bought a Sealy Posturepedic mattress the last two times we bought a mattress. They hold up very well and are always sold at a good price in our area Sears store. I will probably buy Sealy brand the next time we buy a new mattress, which is in the near future.

Sealy Mattress was rated number 2 in its class by Consumer Reports, we found it in Sam's Club for $635. Half the price of anywhere else, for a Seally king size 14" superior mattress. It is absolutely fabulous and you could not beat the price anywhere. It is pleasingly firm, well made and we couldn't be more satisfied.

My Sealy Mattress felt good the first couple years. I have scoliosis/crooked back; makes it difficult to sleep well on a regular basis. I have to arch my lower back to sleep comfortably. The “support under the lower back” does not work for me.

I got my current mattress 8 years ago, and I still love it. It is pillow-top cushy but provides great back support. It has held up well. It does have springs inside. The memory foam mattresses I have tried have all made me wake up in the middle of the night because I was TOO HOT.

Sealy Mattress is somewhat pricey. It hasn't lasted as long and good as I expected. Edges seem to break down. It does have our body "positions" embedded in the mattress. It has been nice to not have to turn it. However, we have turned it head to foot once.

Sealy Mattress is firm and comfortable! It helped with my back problem 100%! I recommend this mattress to everybody. Even my wife loves this mattress! This mattress is sold at most stores. The cost was reasonable too.

Oct 30, 2018 is today’s date. Do not buy Sealy mattress. You will regret it. I am even now. Who knew that it is a scam. I purchased Comfort Firm King size mattress on 3/30/2018, I had 60 days to return of which 30 of those days I was out of state of Alaska. I began complaining around the 70 days for over two months and no viable assistance from Sadler’s (local retailer). My problem is regardless where I lie on the left side or the right or even when I turned the mattress 180 degrees, I still ended up in the middle of bed because once the grooves or impressions are on the mattress; it stays there. It does not bound back.

I have a Sealy Mattress pillow top. Model 509708. Me and my husband both have very bad back pain and neck pain from sleeping in this bed. I often sleep on my couch instead of the bed. It sinks in the middle and has no support or comfort to it at all. I'm very disappointed mostly because it was a waste of money for something that was supposed to be a great product. Will not be buying this brand ever again.

I will never buy another product from Sealy. I bought a Tempur-Pedic Mattress made by Sealy from Rooms-To-Go. The adjustable base would not raise the mattress within two weeks of purchase. I was directed to Sealy through RTG customer service. The Sealy agent stated that the base needed resetting. She wanted me to go under the bed to get a box to reset the base. When I informed her that I was unable to go under the bed, she told that Sealy does not send repairmen to reset the box. She told me to call her back when I could find someone who could go under the bed. When I informed RTG of her response, a RTG repairman was sent. He went under the bed and retrieved the box. He stated that the adjustable base was broken. Resetting the box would not have fixed the problem.

I previously had 2 great experiences with Sealy prior to this Ivy Brook purchase. Money is tighter these days, so couldn't just buy another one. Unfortunately, this mattress has caused major health issues, which affects my work & daily life. I must replace it. I am furious at such a horrible product Sealy put out there.

Our mattress is 4 years old and is sagging on both sides. They would not honor the guarantee and told us there should be a middle support on the frame. Our box springs is holding this up perfectly. The mattress just sucks. Never had this problem before. Emailed many times with pictures what a total waste of time. What good is having a 10 year guarantee; totally useless.

I bought 3 years ago, a mattress. After a year the mattress was sunk, my back hurt a lot. I opened a case with them of guarantee. They did not answer. Always with a lie, that if the mattress has a stain it does not cover the guarantee. The case is that they never cover the guarantees, it's a lie. They always have an excuse, and they are not responsible for those expensive mattress that they sell. I am really very angry. Please do not lose money buying these mattresses.

I ordered Sealy Response™ Premium West Salem Cushion Firm through Costco that was delivered last week. The company that delivered the new mattress also picked up the our old mattress. This is probably how our problem started. The next day after sleeping on the new mattress, I found bites near my private parts, so I knew it couldn't be mosquitoes.

I THOUGHT I was buying a quality mattress because, heh, it's a Sealy right? Turns out this is not the same company it once was. The 1st mattress went back to the retailer after 30 days. A year later, the replacement started sagging and I went through hoops fighting with them till they finally honored their warranty...at a cost of $140.00! A year later the replacement is sagging even worse then the first. At this rate my $800 mattress is going to cost well over two grand and an ulcer or heart attack. This is the lowest quality mattress I've ever bought. I will replace it with something else. It'll be cheaper than using the alleged warranty

I bought this mattress from Sleep-Eze two years ago, was told it had a 10 year warranty. Sleep-Eze I guess was bought out. The mattress sagged to one side, I kept having to try and rotate it because it kept losing its shape. I finally had to buy a new mattress. I called Sealy, they wouldn't guarantee anything, a possible replacement if they deemed it worthy of one. I took pics of it, still has the tags and clearly shows the sag. They aren't interested. I don't believe they back up their products. Representative got a bit surly as well. I wouldn't buy another or recommend their products.

Sealy makes you jump through hoops hoping you will get discouraged and not continue with your warranty. I wish I would have done my research because I've only had my bed a year and most brands nowadays over 5 or 10 year comfort guarantee warranties. Sealy is just for defects and it's a long drawn out process that will probably end in them denying it. You also have to pay shipping fees when they verify it's a problem with their product.

I bought this mattress (Sealy Posturepedic) 2 years ago from Carlisle Bus Station Bed Centre. I am a pensioner and having slept on many different mattresses over the years this is by far the worst. My husband suffers with pain every morning. He can only sleep on his left side, where he had a dislocated shoulder, otherwise he rolls down from the mountain range in the middle and has twice fallen out of bed. We both suffer serious health conditions. My husband has had 3 heart attacks and I suffer from depression... For these reasons we do not want any hassle so have not complained. It cost us £1,049 for the bed and mattress, not an amount we wanted to throw away. Now we are not sure which mattress to buy.

Bought a memory foam Sealy mattress (no springs) 4 years ago. My boyfriend and I can't sleep on this mattress anymore without tossing and turning and waking up in excruciating pain. We splurged on a new mattress because he has fibromyalgia, and I have back pain, thinking this would be worth it to help us get better sleep. We were wrong. I've never had a mattress put me in so much pain, and I've slept in my fair share of cheap motels. This mattress lasted less than half the time a normal mattress would have, and we spend well over a grand on it. We don't have a lot of money, and it pains me to know we wasted it on this mattress and now have to buy another one. Two thumbs down, do not recommend.

I bought a new twin bed mattress and Sealy Ease adjustable base from Art Van in Lake Orion. Got great service from the salesman and loved the bed. I lost the remote down my a/c vent about a week after I got the bed and called Sealy. The lady I spoke with was so nice and checked to make sure they had them in stock and told me she'd send one right out and I should receive it in a week to 10 days. 8 days in I called to make sure it was sent and I was told they were on back order until July 27 which is over a month from now. Every single person I spoke with was unwilling to try anything to help me locate a replacement. They were rude, interrupted me while I was speaking, cold, indifferent attitudes. I would not recommend doing business with Sealy or anyone who sells their products. The message I got was clear. "We got your money now we don't care."

Bought a Sealy mattress from Sears three years ago and it is now so broken down in the middle that I roll to the center and cannot sleep comfortably at all. After working through the pages of paperwork to file a warranty claim I finally received an email saying I need to submit everything again. This happened two more times. Felt like they were making the process so difficult I would just give up on the warranty. Once the claim went through and was approved it took 4 weeks to be able to get a new mattress ordered and another 4 weeks to have it shipped. I also had to pay $140 for shipping to replace a mattress they agreed failed too quickly.

It seemed like it was right off the showroom floor. Two kids later, you'd think it was brand new. Twenty years later, it smells a little funny, but still very firm.

Best mattress I’ve Owned. The independent coils make it very comfortable. The cushion top is very comfortable too. It is better than our old Simmons Beautyrest.

I wanted a traditional, medium-firm mattress and box spring. Too many new beds rely on slats or are memory foam based. Too soft and too warm. Sealy offered what I wanted at a reasonable price.

With a topper, super comfortable and my wife and I look forward to slipping between the Suma cotton sheets after a long day. We wake up with a smile on our faces.

The Sealy mattress is fine but it's not a pillow top or foam like the new ones today. I actually added the foam topper a couple of years ago. It's about ready to be replaced.

The mattress topper got hard. I had to buy a latex foam mattress topper. The Sealy mattress was good but the mattress topper sewn on was not and it can't be removed. The latex foam mattress topper saved my bed.

It was firm when purchased. However, it didn't stay that way. The life of a mattress is 10 years. I've had those one for over 5 but I need another one. However it's hard to know how to select a good one. Everyone claims to be the best and all seem overpriced.

No assistance with warranty. It’s the cooling black ice type of mattress. But it was not cooling. It was very hot to sleep on. It was burning almost if laid longer than a couple hours.

We have a king mattress. Both sides of the bed have distinctive indentations. The mattress is only one sided and has to be rotated monthly due to sagging.

We got 2 Sealy mattresses for our new house - $1100 each - Plush, which should have been ample enough to be comfortable. We bought them at Mattress Firm. I have added 3 inches of Talalay latex topper and a quilted cover to just be able to be comfortable for more than 4 hours at a time. I toss and turn and have to get up often because they just feel too firm for us both even though I asked for a soft bed. We have had a Stearns and Foster which was fantastic. But with a retail price of 3500 and the weight of the mattress, I can no longer have one unless I can get one from an employee at a discount. For those reasons, I DON'T recommend them.

Purchased a mattress for a platform bed 5 yrs ago. I sleep alone and after 2 nights my side is lower than the other side, so, I have to move over or turn it to level it out. I have a bad back and will never buy again. Have a 10yr warranty, but in order for a replacement, I have to pay $65 for a technician to look at it first, with no promises. Don't buy from Ashley Furniture. They don't stand by their furniture and Sealy won't help me.

Purchased this mattress about a year ago. Was told I had to purchase box springs or it would void the warranty. It has sunken in areas at the head and the sides.

I have owned my Sealy for 35 years and it is as comfortable as the day I bought it. It has survived 6 major moves and has been incredibly durable. I have slept on many different types and brands, and none match up to my mattress.

Sealy is the best mattress I ever bought, no springs in it and has lasted with no wear or tears for over five years now. Just like brand new and feels just like I bought on day one. Wonderful.

TERRIBLE durability. Sinks down on ends. Hard and uncomfortable. Poor sleep. I need a mattress that is comfortable and durable and bounces back to its original form.

Great brand that has been around for years and years. My mattress is super comfortable, seems very durable and this set is a little over a year old. Last set lasted 9 years.

I've had this mattress for over 20 years and it still holds up. I don't like shopping for mattresses, but this one keeps me comfortable.

I don't think that the Sealy Mattress is gonna last only a few years... It acts like I have to keep turning the mattress so that it doesn't cave in... But other than that it's pretty good.

No box spring 18" mattress extra firm with pillow top. It is 10 years on a 15 year mattress. Very expensive. Never comfortable. Has pits in the pillow top. Hard to find sheets. Never worth the money.

It's been okay but I paid entirely too much money for the mattress. Not sure why they run so expensive. I have kept up with cleaning it as far as vacuuming in all the time at least once a week.

I spent almost $1000 for queen size mattress. In less than two years, it's sagging totally. I am only one person, weighing 120. This is a terrible product. The warranty is so convoluted as to make it unusable.

On 5/10/18 purchased a Sealy Hybrid Cobalt Premier Queen size mattress. I currently own one that I purchased from Raymour & Flanigan. I am very satisfied with that purchase of year 2016. The second one is for my fiancé. The moment it was delivered when the plastic was removed I noticed 2- big stain. More it was different from my previous mattress. The stitches it’s also 2 inches less in height. The corners were like embedded as if the material was patched. Strings of threads coming out of the seems.

Purchased a Sealy Mattress from Ashley furniture (King - $1,500) a little less than 2 years ago. The mattress started to noticeably sag after about 6 months, and became extremely uncomfortable after one year. Called Ashley and they sent out a technician to take a look and measure the depressions which were anywhere from 3/4 to 1 inch deep (they only take it with no one laying on it). Because Sealy as the manufacturer requires there to be 1.5 inch depression or more, Ashley indicated there was nothing they could do. It's now to the point (less than 2 years) my wife and I are sleeping on a blow-up air mattress just to get some sleep and wake up without back and hip pains (we are only in our late 30's). Will never buy a Sealy ever again... with so many complaints, you'd think they would want to rectify the issues.

Bought a Sealy Mattress in September of 2015, and I already need to get a new one. It has sagging to the point you have to lay in the same place to sleep comfortably. But due to their warranty it not covered. If a mattress has a 10 year warranty then it should be cover. Will not purchase anything else from Sealy.

Purchased this mattress, box springs and frame from John V. Schultz in Erie. They sent a rep out to measure the mattress and only got 1/4 of an inch indentation when they laid the rule across the mattress. They never laid down on the mattress. You sink in 5 or more inches and you always roll to the edge of the mattress. Called manufacturer and they said they would not give us any money towards a new one. The warranty calls for a 50% payment under 10 years and prorated up to 20 years. So now we have a junk mattress with no warranty.

We purchased the Sealy cushion firm pillow top mattress, model 521619 from Gardner Wolf in August 2017. At that time it was nice. By November we started to notice that the mattress was sinking on my side mainly, I am a male, little over 6 foot and weigh 205 lbs. Not heavy by any means. I contacted Gardner Wolf and they said it has to be sunk in one inch or more, I measure one and 1/8 inch, notified them again and they sent what was supposed to be an independent contractor out to measure, they measured 7/8 inch, so my claim was denied. I am now starting to have hip and lower back issues, as a direct result of this mattress. My fight with Gardner Wolf will go on! Please, do NOT purchase this mattress!!!

Here I was given the run around from the moment I called Macy's to inform them that I want a new mattress being within 2 days I was sinking and being swallowed by my own mattress! Mind you, I paid eleven hundred dollars to boot!! Needless to say the company kept telling me to please sleep on it for 30 to 90 days so my body to adjust to it! Now it's going on three and here I am sleeping on a couch and the company to top it off Macy's I feel kept delaying me so that I couldn't receive a new which mind you they were impolite and extremely rude!!

I bought my mattress from Sleep Train about 2 yrs ago. It was never comfortable. I thought it would get better after a while. Never. It only got worse. When I get up my back hurts, my legs hurt then it's really hot I sleep on my couch till about 4am then go to bed. It's ruining my health. I also now have arthritis in my left knee. Can never get a comfortable position. I am an older person but I know this isn't the reason. Could it be because they don't have a box spring?

After spending $1500 on a Sealy mattress at Nebraska Furniture Mart in Texas, I will never purchase another one. When this mattress was a year old, we started having issues with the foam pillowtop bunching in the middle of the mattress. There is now a 1 inch indentation in both sides of the bed. Because the mattress is not a 1.5 inch indentation, Sealy will not replace it. My husband and I cannot sleep on it any longer. He sleeps on the couch and I sleep in a different bedroom. I am tired of fighting over this issue with Nebraska Furniture Mart, who has sent out 2 people on 2 separate occasions to take measurements.

With more than a year to go on a Sealy Thrill Plush Mattress, a guest commented on the mattress sagging. I'd forgotten since getting a new mattress for myself and moving it to a guest room 3 years ago... it's been defective at least 4 yrs. Mattress Firm told me how easy the warranty return would be and that Sealy would just replace the mattress. Seriously? WOW! No they won't. The process was easy to start and my phone chat with Kevin was incredibly promising. I had visions of being treated really well by this company and getting a replacement at a nominal cost. Then Step #2 - send more pictures. I did. Step #3 - need more pictures. Step #4 - I'm writing this.

Purchased a Sealy Mattress from Mattress Firm in July 2017, filed a claim in January 2018. Sagging on both sides, side of the mattress is deflected like it was hit by a car. Sent in the pictures on their claim site and within hours the results were in, it's ok by their standards. Offered for me to pay for an outside consultant and offered a discount to buy another. They knew when they sold me this that Sealy has material defects and a class action suit is ongoing. Sounds like fraud to me. I do not like getting shafted. How about you?

We have a new Sealy Mattress that is horrible. We have had it less than 5 months and sinks on both sides leaving a huge mound in the middle... Called customer service and they suck. I have had NO help and have called 15 times... Asked for a manager and he was laughing and no help at all. Then handed the phone off to someone else for me to have to start all over again... Sealy Sucks. NEVER BUY A SEALY!

2 year old mattress failure - This twin size mattress was purchased for my son, who weighs 150 lbs. Unfortunately, the side he gets in and out of has broken down. I submitted a claim to Sealy and after a lengthy process, we were approved to replace the mattress with an equivalent one. Sounds good so far right, well we bought the mattress at Sleepy's (now Mattress Firm) and they do not deal with Sealy anymore. So they will not help with the replacement and delivery. To get my mattress, I either have to pay $150 to have it delivered to my home from Albany, NY or drive 200 miles to Albany from my home on LI to pick it up. This is crazy. Why do I have to pay to replace a defective mattress. I will never buy a Sealy again.

I bought a Sealy Mattress. A Queen. And, like most here, it sags in the middle. So much so that two people cannot easily sleep without having gravity pull them towards the middle. It's like sleeping on a slope.

I purchased the Sealy Ritz Carlton Mattress through Ritz Carlton Shops about six months. We spent a couple grand on the mattress because we assumed we are buying a quality mattress. The mattress turned out to be horrible and is sinking after six months. My husband and I are both experiencing back pain as a result. I contacted Sealy and they sent an inspector to inspect the mattress. About two weeks after the inspection, I contacted Sealy and they said the warranty claim has been denied because the mattress is sinking 1/2 inch. It needs to sink over 1 inch for them to replace it. They said to try again in six months. We have to continue to suffer for another 6 months, with the hopes that maybe they will replace it then.

Sagging mattress after only 6 months use. I purchased 3 of these (Sealy Posturepedic Pocket Athena 1200) for our home to find one of them has developed a hollow in the centre 3 inches deep about 12 inches across. Bought from Argos paid £600 pounds. They are replacing it but beware when I tried to contact Sealy. They send you back a list of instructions on warranty returns that will take hours to fill out with photos, effectively the onus is on you to prove it's a faulty product. They don't offer to visit and inspect! Very unhappy. Poor quality product. Customer service from Sealy very poor.