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Sealy Mattress Reviews

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About Sealy Mattress

Sealy has been a leader in the mattress industry for 65 years. Its Posturepedic mattresses are durable and feature award-winning designs that promote a good night's sleep. Its cooling technology and Posturepedic memory foam create a comfortable place to sleep. While the mattresses can be heavy and slightly more expensive than others, most customers report being happy with the company's quality and exceptional customer support.

Visit www.sealy.com
Pros
  • Posturepedic technology
  • Temperature control
  • Wide selection
Cons
  • Higher price
  • Mattresses are bulky/hard to move

Sealy Mattress Reviews

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    Page 3 Reviews 80 - 230
    Sales & MarketingStaff

    Reviewed May 14, 2020

    The mattress I bought was a Sealy Posture pedic. The salesperson was very friendly, and knowledgeable. They provided zero percent financing for five years, which really sealed the deal for me. The mattress is the MOST comfortable mattress I have ever slept on, and all of my friends and family, who tried out the mattress, all loved it. Several of them went out immediately and purchased the same mattress from the same Company. I highly recommend the Sealy Company and their Posture-Pedic mattress.

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    Staff

    Reviewed May 8, 2020

    My experience has been wonderful, the staff has been extremely helpful and knowledgeable about the product. They allowed me to try several beds that fit my back issues and we found the perfect mattress.

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    Reviewed May 8, 2020

    I purchased my Sealy Memory Foam mattress many years ago. The warranty was for 10 years and I think that is how long I have had it. I love how it is holding up. There are no sags, rips, etc. on my mattress. I would buy another memory foam mattress when I go to buy a new one.

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    Reviewed May 8, 2020

    Old enough to have purchased quite a few Sealy Products. Never encountered any real problems over the last 27 years. Maybe I don't know any better! Sleeping comfortably, no back problems age 66-what more can I ask for?

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    Reviewed May 8, 2020

    My experience is like laying on a very great piece of cotton floating on water that is so calm and relaxing that sometimes I don’t want to get up out of the bed. I would surely recommend that anyone who has restless nights and problems getting a good night’s sleep that these will without a doubt are what you need to solve your problem. You will never want to try another brand and would not hesitate to recommend it to anyone at all.

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    Reviewed May 7, 2020

    Does not have side straps so it's difficult to "turn" around. Also you can not flip it. I guess the industry is saving money at OUR EXPENSE. Otherwise, as far as mattresses go, I get a good night's sleep but I do need a better pillow.

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    Staff

    Reviewed May 7, 2020

    If you want a mattress that enables onto sleep soundly - then look no further. An excellent combination of firmness and comfort combined with soft material that feels smooth and delicate.The various styles and colours add additional attraction to this product and makes it acceptable to both male and female. For a comfortable night's sleep one can to recommend this enough.

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    Maintenance

    Reviewed May 6, 2020

    A mattress should last more than a year before sinking in. I have to PAY them to come look at it to say it’s normal. Not. This started sinking around 8 months of use. To me this is a defect and needs to be fixed by the company.

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    Reviewed May 6, 2020

    Awesome. My back was hurting with my old one till I purchased a new one and away went my back problem. The mattress not too soft nor to hard. It’s just right. You can put a cup of coffee and it wouldn't tip over. It’s awesome how this mattress doesn’t have the coils in like the old mattress do.

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    PriceStaffRates

    Reviewed May 6, 2020

    The mattress is very comfortable with no marks off for the end product. I paid cash, but financing options seemed a bit expensive if you got the "90 Days Same As Cash" plan, but then would owe a huge amount of interest if you couldn't pay it off by then. The salesman mentioned other ways to pay, but didn't go into detail. Delivery was very reasonable and the men who delivered my new mattress were very professional and helpful setting the mattress up.

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    Reviewed May 5, 2020

    This is the first bed that I can actually get a good night's sleep on, I have had four major back surgeries so a bed that supports my back as well as allowing me to sleep throughout the night is very important to me and this bed gives this to me.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffEase of UseRates

    Reviewed May 5, 2020

    I had a very pleasant interaction with the salesperson when I purchased my mattress, although I have owned this mattress quite a few years and I am in the market for an upgrade. And currently window shopping online to see what is there that would work for what I'm looking for and my price range. The Sealy website has been easy to navigate and all my questions have been answered promptly.

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    Reviewed May 5, 2020

    It was very nice to move into the 21st century. The mattress incorporates the pillow top and the box spring. The bed is firm enough that my wife does not feel me getting up. It is very comfortable. We love it.

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    Staff

    Reviewed May 4, 2020

    I have had my.bed for almost 10 years and have taken very good care of it but it's in almost perfect condition. Im very impressed with how long it has lasted and would recommend one to anyone. These days things are not made to last.

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    Value

    Reviewed May 4, 2020

    It was one of the most comfortable mattress I have slept on. I have had this mattress for more than the recommendation. I would recommend this if anyone that is looking for a mattress. A great value for your money.

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    Reviewed May 4, 2020

    I am 49 years old. Not old but my body deserves a good night's rest. I have to admit I have joints and bones that ache on a daily basis. So for me to get a good night's rest makes all the difference in the world. And the mattress I have now really gets me where I need to be. A good night's rest can make you feel like you can handle all that comes at you in a days time.

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    Reviewed May 3, 2020

    We tried a lot of mattresses from several different stores. Most of them were okay, but not great. We were looking for something firm with a pillow top and after 4 weeks of shopping we decided on this Sealy. We've had it now for five years and still love it.

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    Honesty & Transparency

    Reviewed May 3, 2020

    I have had this mattress for over 8 years and it’s still great! I highly recommend this mattress. Feels great every time I lie down on my bed. I’m glad to say that I’m not sorry I spent the money on this mattress.

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    Reviewed May 3, 2020

    I'm a Sealy mattress lover and have been for more than 4 decades. I know the Sealy name means comfort, a great night's sleep and durability I can count on for support. I've purchased a Sealy mattress after tossing the mattress that was sold with our bedroom suite. I couldn't believe the comfort of the Sealy mattress. It's like sleeping on a cloud night after night. I wouldn't buy any other brand.

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    Customer ServiceStaff

    Reviewed May 2, 2020

    My mattress is about 5 years old. It is still very comfortable. I could not be more satisfied with the comfort and durability. I called customer service once about maintaining cleanliness, and the service was efficient, courteous and very helpful.

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    Reviewed May 2, 2020

    The bed started out comfortable but within 5 years it started to sag so we put it in the guest room. The warranty had already expired by year 5 so we had no claim to an exchange. I will never buy this brand again.

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    MaintenanceStaff

    Reviewed May 2, 2020

    I would not buy this mattress again. Had difficulty getting the company to admit a defective product until I went online to complain then they were willing to take away the mattress. I don't know what else to tell you except I do not like this company or their customer representatives I spoke with.

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    Sales & MarketingPriceMaintenance

    Reviewed May 1, 2020

    My high-quality king size mattress (soft type) got warped after about 3 years of using by my wife and I. They inspected on-site and confirmed its defective ad offered a free equal cost mattress replacement. Got a extra firm type and put 2" or 3" memory foam on top of it to stimulate soft-like experience as soft mattress but yet maintain strong extra firm springs for longer life. Very happy so far.

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    Customer Service

    Reviewed May 1, 2020

    I wish I picked another brand name mattress. Bad customer service. Just ignored it. The mattress a bad choice and not comfortable after I GOT IT HOME. NOT A GOOD CHOICE.

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    PriceRates

    Reviewed May 1, 2020

    I bought my bed after Hurricane Michael. I received a great price, It was worth everything I reserved. So comfortable. Mine is only a double. Wanted queen. But no complaints here. Thanks for the opportunity to try this product.

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    Price

    Reviewed April 30, 2020

    Mattress is expensive but doesn’t hold up. After a month you could feel the springs shifting and my back started to hurt. Bought a topper and it’s a little bit better but I’ll never buy Sealy again. I paid too much for a month mattress that hurts my back.

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    Staff

    Reviewed April 30, 2020

    Better Nite Sleep on a Sealy Posturepedic, Nice and firm with super great bounce back! Fantastic mattress that comes with a good warranty, Great for making children during the shut down, with someone not quarantined.

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    Staff

    Reviewed April 29, 2020

    I really do like my king size mattress. It's comfortable. The only thing I don't care about is it's very heavy and it's too hard to flip by yourself.

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    Reviewed April 29, 2020

    Awesome mattress, I have severe back problems so a firm adjustable bed was crucial. I couldn't be more happy with the product, delivery not so much. Said three days, I got a trailer and picked it up myself. A+ product, b+ service...

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    Reviewed April 29, 2020

    My bed is ultra comfortable, especially for someone who previously broke their back twice. It's adjustable and has a massage feature. I wake up fully able to move and get myself going without any aches and pains.

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    Coverage

    Reviewed April 28, 2020

    My Sealy mattress has been wonderful. I have had it so many years l can’t even remember where I bought it. It’s a King Sealy. I have a cover on it & it still looks like new! No sags or bulges In the mattress. It’s at least 20 years old. It semi firm & sleeps very well. Technically I know it’s time to get a new one but I have been putting it off because it still looks & sleeps so well.

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    Reviewed April 28, 2020

    My Sealy mattresses are of the finest quality and comfort I have ever known. I always get a sound night's sleep. We have not ever had a problem with Sealy. I am recommending Sealy to all the consumers that need a good night's sleep!

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    Staff

    Reviewed April 28, 2020

    The only thing I could say: We received excellent service in delivery set up, hospitality. The care of putting back the way that we wanted. They picked up their trash from the packaging and disposed of it.

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    Reviewed April 27, 2020

    The cooling gel and the coiled springs really make the difference! Go for the Hybrid Mattress! I don't know how I ever managed without it! I will be replacing all of my beds with these Sealy mattresses.

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    Coverage

    Reviewed April 27, 2020

    The mattress has lasted about 20 years, which is pretty good. We still use it but are considering replacing it soon. The firmness is ok but sagging in the center. We would probably buy another one or a similar quality.

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    PriceRates

    Reviewed April 27, 2020

    We purchase two queen and two twins for our shore house from Costco. Firm and supportive. Price are very good at Costco. Yes, recommend them from Costco. Everybody that stay over always ask what make and where did you get them. Not promoting where we got them. We are very satisfy.

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    Reviewed April 27, 2020

    Have had our mattress for 15 yrs. and added foam mattresses along the way. Bed has lasted with this addition. We also us old doors for its firmness. It still serves us well with the additions; without, the two sleep sides would be concave with proper box springs use as well. We love the combined comfort and sleep very well. The original mattress had superior padding and loft. Just old as heck. Thinking of replacing in the next year or so.

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    Reviewed April 26, 2020

    I bought my mattress from Sears about five years ago. It's a firm construction with a pillow top. I had back surgery (L-2 through (S1), so I need a good mattress. I

    turn it around every few months to even out the usage. Recently, I just flipped it over to the nonpillow top, and it feels great.

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    Reviewed April 26, 2020

    Great mattress. It is 14 inches thick. We've had it 11 years and it's still like new. We would buy one again. The delivery people brought it up to our 6th floor apartment and unpacked it for us. We highly recommend it!

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    Reviewed April 25, 2020

    I regret buying this mattress. It was not comfortable within 1 year of its purchase. It had a permanent dip after that time that never went away. We tried turning it as long as we could manage turning a king size mattress but that never seemed to make it go away.

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    Sales & MarketingStaffRates

    Reviewed April 25, 2020

    My experience purchasing my mattress was flawless. From the help of the salesperson to the ease of financing (0% interest for a year), to the delivery and set up of the mattress and bed frame, I'd recommend it highly.

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    Customer ServiceRates

    Reviewed April 25, 2020

    This mattress sleeps very well. So far I have no complaints to report on the mattress. The company overall did a great job. Customer service was good and easy to talk with. There were a few financing options but the rates were a little high. I could not get the delivery date I wanted but the delivery went well and the guys took the old mattress. I do like the warranty and look forward to doing business with them again.

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    Profile pic of the author.

    Reviewed April 24, 2020

    I bought a Sealy Ginger Plush at a mattress warehouse house. This has by far been the best mattress I have ever slept on. The mattress feels exactly the same as the day I bought it. This was one of the best purchases I have ever made. I will always buy a sealy in the future.

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    Customer ServicePriceStaffBillingRates

    Reviewed April 24, 2020

    I like Sealy mattress. Have a nice price and warranty. I would recommend it. They're a nice company and service. They have payment plans and delivery. Customer service is friendly. It's a great company.

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    Coverage

    Reviewed April 24, 2020

    It's been a few years since we bought the mattress but I love it! I sleep so good! Almost too good. Sometimes 11 hours at a stretch. When the time comes I will look at Sealy mattresses first, I did not like the way the warranty was, though. I had to buy a mattress cover in order to use the warranty and when I did use it they gave me a bunch of flak. So next time I won't buy the warranty. Other than that it's great!

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    Reviewed April 24, 2020

    I love my Sealy mattress. It has great support, yet it's giving and comfortable. It's like sleeping on a cloud. I didn't finance this mattress or have it delivered and I haven't had any issues with it where I've had to use their warranty so can't speak positively or negatively about any of those things. As for the mattress, it's great and I would recommend buying a Sealy mattress to anyone who is looking for a good night's sleep.

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    Punctuality & Speed

    Reviewed April 23, 2020

    My back no longer hurts anymore. I sink into the Cushion and sleep like a baby. Before this came was sleeping on the couch what seems like forever. This is a rare treat for me - an actual bed. I was super excited about this whole deal.

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    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed April 23, 2020

    My mattress is very firm. I sleep great. Me and my husband love our mattress. We have owned it for 5 years. Still satisfied. Excellent quality. Would purchase again. Lasts for years. Can't wait to get a new one.

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    Reviewed April 23, 2020

    My queen size Sealy firmed mattress is sunked in the middle. Very uncomfortable. I cannot sleep with my husband because usually I sink in the middle. I never had a Sealy mattress that did this and I am very disappointed in the quality of the mattress and very upset that I have to sleep in the other room.

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    Value

    Reviewed April 23, 2020

    I'm not very satisfied with my mattress company or the quality. I don't think it lasts very long or is a good value. Even with regular rotating, dips form in the mattress making it unusable. I would not buy from this company again.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffEase of UseRates

    Reviewed March 16, 2020

    I bought an adjustable frame for my mom from Ashley Furniture and purchased the warranty. After about 4-5 months she noticed her mattress was lopsided. After looking, the adjustable frame under her mattress was bent. I called Ashley Furniture and they said to reach out to Platinum Warranty Services. I did so, and they requested a receipt which I submitted to them. They said because the product was less than a year old, Sealy would warranty it since it's their product. Here's where the nightmare started.

    After numerous phone calls and attempts to get this replaced for her, it's been about 6 months later and we still don't have a new frame. In fact, she actually rolled off of her mattress during the night and into her bedside table and got a black eye and bruised her face. I once again called called Sealy and there was absolutely no compassion or care, nor did the replacement get expedited. I called AGAIN today and was told to take a picture and send it in. I told the agent I spoke to that Sealy had already sent someone out to assess the damage and take a picture.

    The agent did not know why the pictures never got submitted, but did discover we had two different case numbers for some reason. When I asked to speak to management to file a complaint, I was not given a phone number or a name, nor was I transferred to anyone in supervision. I am extremely frustrated. I feel it is ridiculous that it is taking this long and that it's so hard to use the warranty I paid for. The people in customer service have not helped me at all. And my mom does not have a mattress frame that she can use even though we paid a fair price for it. We will be forced to pursue a different avenue now to get them to do what they are supposed to, which will take up even more of my time.

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    Verified purchase

    Reviewed March 10, 2020

    Our son purchased a queen mattress and box spring July 27, 2018. A few months ago he started having a lot Low back pain and hip pain. We measured the mattress and there is a 3 inch sag in middle. We took all appropriate pictures and provided the receipt. All the recommend things were met and now they say our claim is denied due to frame. We bought the frame a few years prior from same store and were told It was appropriate for his bed. He paid the over $800 of his own money for a set with 10 year warranty and it never even lasted 2 years. It’s a Slumbercrest Collection by Sealy and the type was SMB Seafront Luxury Pillowtop Queen set. Frustrated and angry is a understatement!!

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    PriceRefunds & PayoutsBillingRates

    Reviewed Feb. 11, 2020

    Worst mattress ever! We bought this piece of crap thinking that for that price we would get something good. We are stuck still paying for this garbage! Not even 9 months and it was sagging from both sides and it has a lump on the middle of the bed. Thanks to the mattress we started having lower back problems. It’s painful to sleep in the bed but more painful still having to make the remaining payment in this awful mattress.

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    Punctuality & SpeedStaffEase of Use

    Reviewed Feb. 4, 2020

    After owning my Sealy king size mattress for 4 years, it started sagging. I decided to file a warranty claim as our mattress came with a 10 year warranty. The filing process was easy and user friendly. (As long as you keep your receipts, tags and other important documents) After providing pictures showing the state of our mattress, our claim was processed and approved. We were told to expect 6 to 8 weeks for our mattress to be delivered. The whole process from start to finish was 2 weeks. I was floored. I have never, ever had such a pleasant experience in a claim situation. I wasnt pleased that our original mattress failed so quickly, but Sealy stood behind their product.

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    Reviewed Feb. 4, 2020

    Our Sealy King Size mattress has sagged badly on both sides with a lump in the middle after a year. I have had such lower back problems with this mattress. It's unbelievable the dents on each side. You can't flip mattress as it only has pillowtop on one side. Only rotate!!! Don't buy.

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    Verified purchase
    Online & AppStaff

    Reviewed Jan. 10, 2020

    Our Sealy King Size mattress has sagged badly on both sides with a lump in the middle after only 18 months. When contacted, Sealy maintained this is normal despite us knowing a number of people with King Size mattresses that haven't experienced this problem. When we advised Sealy that this never occurred with our previous mattress, they said it was probably due to advances in materials and fibres used in new mattresses! Very poor excuse and doesn't say much for their research and development. I noticed on Sealy's FAQ page on their website that they say "Today’s flat foundations help support your mattress to prevent bowing or sagging." Obviously that is not true and we will advise anyone considering buying a mattress to avoid Sealy!

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    Maintenance

    Reviewed Jan. 9, 2020

    3 years 10 months old. We purchased this mattress from Sleep Country under 4 years ago and have been recently experiencing back aches. We took pictures of the mattress and sent them in to Sleep Country for warranty. They denied our warranty and said the product was found to have no warranty defect! There is apparent sagging on both sides of the mattress and we weigh less than 300 lbs combined! We have it on a wood frame with slats as well as a 1/4” piece of plywood for extra support so this should not happen with a mattress less than 4 years old that is supposed to have a 10 year warranty! So I guess we’re stuck with a $1,200.00 mattress that’s a piece of crap! I will never purchase a Sealy product again!

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    Staff

    Reviewed Dec. 8, 2019

    We purchased a Chestnut and had it for one month and it had spots where you could see where my husband and I played in the bed. You would roll if you didn't stay in the one stop. They traded us out for another one and the same thing. These 2 was the pillow top. So we changed to the plush top. Not even had this one a month and same thing. And me or my husband are not big people. So in 7 months we have went through 3 beds. These are the worst beds. We will never buy a Sealy again. And we told the company that.

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    Verified purchase

    Reviewed Nov. 15, 2019

    Purchased a Sealy mattress from Cookes Furniture in Birmingham. As soon as we unwrapped our new expensive Catania latex mattress we noticed a horrible smell of chemical which I have researched. It is due to VOCs. Volatile organic compounds; made of a cocktail of toxic off gases particularly from the foam used to make the beds and the fire retardant chemical sprayed on them. It would take months leaving the mattress exposed to air with windows open to possibly get rid of the smell, but not guaranteed. Do not trust who says that these gases are not harmful. They are carcinogenic and more. I slept on it one night before making some research and my eyes the next day were very red and irritated, also every time I walk in the bedroom after a few minutes a start to belch and goes on for hours. We had no choice but to sleep in the spare room with the hope the smell will eventually go.

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    Reviewed Nov. 14, 2019

    I purchased this mattress about 3 yrs. ago and due to spine problems I chose a firm mattress. It is the worst I ever had. I tried sleeping in the middle and am in physical therapy now due to back problems. I called the store where it was purchased and they sent someone to measure it. They said it only sunk in 1/2 in 3 yrs. I have had a neighbor lay on it as well as my daughter and they all agree with me. Now I purchased a new one but wondering if I should buy from the same place. I do not know if it is the store's fault or the mattress itself. Paying over $1,000 for a mattress is a lot for someone on a fixed income. The new one is a Sterns and Foster; but who is to say I will not have the same problems.

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    Customer ServicePrice

    Reviewed Oct. 7, 2019

    2 year old expensive foam mattress, sags in badly where wife and I sleep with hump in the middle. Customer service could care less about the people who buy their crap products. What a waste, hopefully the internet based companies bury these old dinosaur companies who now peddle overpriced monkey excrement.

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    Reviewed Aug. 1, 2019

    Received our mattress 3 weeks ago. The thing smelled so bad after unwrapping that we quarantined it in a room with the windows open. We even had to seal off the return air vent and tape the door shut because the odor was creeping into the rest of the house. I shouldn't be able to smell a mattress from the first floor that is shut in a second floor room with open windows. 3 weeks late, it still smells. Certipur my foot! This thing is toxic. Returning and will exchange for a different brand. Never again Sealy!

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    Price

    Reviewed July 28, 2019

    The Sealy mattress I purchased was around $1500. It was an innerspring mattress with a very plush top part. Initially it felt great, I slept really well on it. But after I had it for 2 years the mattress started sagging in the middle where I was sleep most of the time. The sagging got worse, now after having it for 3 years I decided to get rid of it. I don't sleep well on it anymore. This was the most expensive mattress I have ever owned and it's definitely disappointing to pay so much for a mattress that doesn't last longer.

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    Reviewed July 25, 2019

    Inherited Sealy Queen Size bed a year ago and find my sleeping patterns and comfort have improved immensely. As an older person I expect body aches but am finding great relief with this mattress. I compete in Masters Athletics and my body is subject to "excessive" hammering.

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    Customer ServiceStaff

    Reviewed July 16, 2019

    This company is a joke... I have been fighting with them for over 2 months trying to get my mattress delivered. I was approved for a warranty and they cannot get their ** straight to get one to me. They lie every time I am on the phone with them. They lost the mattress, they changed the delivery service twice and their delivery services have canceled the delivery 3 times without even calling me. Now the new delivery service says they do not even have our mattress. They offer no resolution nor answers. Customer service is no help, you never get the same person and what one will tell you in one instance another will tell you a completely different story.

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    Price

    Reviewed July 14, 2019

    I had a Macy bed mattress for 12 years and loved it. After cosleeping with two kids it developed a hump in the center. (Husband and I sleeping on opposite sides with the lighter weight kids sleeping in the middle. So the perimeter began to sag but the center did not.) Despite that I still loved the mattress but my husband was ready for a new one. After A LOT of research and a visit to the furniture store (Price was a huge factor.) we decided on the Sealy Beach Street firm mattress. I hate it. I hate it so much I want to cry. I want my Macy bed back. Within a week of sleeping on it (no more kids in the bed) it developed a hump in the center. Mattresses are most definitely a "get what you pay for" item and quality is not cheap. But I will most definitely not be purchasing Sealy in the future.

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    Reviewed July 10, 2019

    We purchased the above mattress from Sealy 2 years ago. Before hand had no trouble what so ever with our backs, oh my goodness do we wish we had never ever purchased this mattress. After a very short time the mattress started to sag in the middle, it was like sleeping in a canoe. We contacted Sealy and they were not interested, after pestering them constantly they came out and smoothed out the indentation and then measured it.

    When I asked the Sealy rep about this he said this is how they do it. I said that is a waste of time and not giving a correct measurement, he didn't care. Sealy did not do anything and tried to get us to simply go to the shop. The shop did nothing and after much backwards and forwarding nothing happened. An absolute waste of money. We both have bad backs now. In fact my husband had to go via ambulance to the hospital over back spasms. I have tried for 2 years to get help from Sealy they are absolutely not interested. Do not buy from them, I wish I had of read these reviews before we wasted all our money.

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    Claims HandlingCoverageStaff

    Reviewed June 26, 2019

    We are a couple in our early 50’s that didn’t abuse the mattress and used it very normally. The mattress has failed and is unusable as I sleep in a hole on one side and when laying on it, it has a large bulk in the center area that literally pushes you off the bed. It’s not comfortable, not usable. In filing a warranty claim, we were run through the gambit only to be told the mattress wasn't sagging enough visibly. After only 5 years of normal use, now they won't cover the failed mattress? Sealy has lost a customer for life as we’ll never purchase another Sealy product, and we'll let our friends and as many people know as possible about the poor quality of your product and our experience.

    Sealy mattress is crap and so is the warranty coverage. Sealy puts money and profit ahead of its product quality and customer experience. For a combo spring/foam mattress to be covered it has to visibly show sagging of 1.5” or more. Unless the springs literally broke in two or fell out of the bottom, you won't be covered. Sealy has certainly made a warranty to cover their ** so it never actually has to provide a new product in the case of a failing mattress. Good work Sealy, you represent America well! I now know why the mattress business is run like a used car dealership. You are giving the already tattered mattress industry a bad name. As buyers in the future of mattresses, we’ll be very aware of the scams. Buyer of Sealy products beware.

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    Price

    Reviewed June 9, 2019

    I purchased three mattress from Mattress One less than two years ago. Two are Mambo Plush Pillow Top Queen, and One is a Foxtrot Plush Pillow Top Queen. The two Mambo Plush are practically unusable. They have indentations of over 1 1/2 inches. When I turned the mattress, it happened on the again. I contact Sealy who wants to charge me $140 to deliver a new one, and 65 to take the old one.

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    Verified purchase
    Customer ServiceClaims Handling

    Reviewed June 6, 2019

    Seven years ago, we purchased a Stearns & Foster mattress with a 10 year warranty from Carson Pirie Scott. Things were good for six years. I started having more trouble getting sound sleep, my back and hips started aching and I couldn’t get comfortable. Then I noticed a dip where my bottom rests. After exploring other possibilities that could be causing my severe body pain, I considered the bed being a major issue. I turned it around so the dip was on my partner’s side. The problem is improved somewhat, at least for me.... I shudder to think what the next months will bring. Since it is under warranty, I contacted Stearns & Foster, who told me to go to Sealy’s website and make a claim. I did that and was told to contact the store I bought it at.

    Carson’s declared bankruptcy over a year ago, but apparently, some other company bought their name. I was directed to call them and they directed me to a warranty company called Serveco.com, since they only bought the name and not the responsibilities that go with the old company. I heard back from Sealy, also directing me to Serveco. I filed a claim with Serveco, only to be told that I need to file my claim with Stearns & Foster. I forwarded the Serveco response to Sealy and will forward the Sealy response to Serveco. If the mattress is only good for seven years, why do they give a ten year warranty?

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    Coverage

    Reviewed June 5, 2019

    Sealy is not the company it was. I purchase my copper plush hybrid mattress and foundation July 2016 for over $ 1400.00, it has caused me terrible back issues. Self says it has to sag over an inch deep for the warranty to cover the cost of replacement. This mattress doesn’t sag but has no support at all... But it’s not sagging. What a joke... Stay away!

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    Customer ServicePrice

    Reviewed June 1, 2019

    We bought Sealy mattress with my husband 4 years ago. A year later, the mattress began to sag in the middle. As a result we both had back pain in the morning. Yet we bought one of the most expensive mattresses of this brand it kept sagging more and more and eventually pushed us to sleep on the floor. We contacted the store, they sent a specialist. He did his magic and concluded that the mattress sagged 1.5 inches, and to qualify for exchange it has to be 2 inches. At that time I was pregnant and the back pain was excruciating. I called the support service and was reassured that the mattress did not sag in the middle - I was told it's all in my head. My requests to escalate the complaint or speak with the manager were rudely denied. I am terribly disappointed with my mattress choice and the level of customer service. I would not recommend you to spend money on it.

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    Coverage

    Reviewed May 30, 2019

    Purchased top end Sealy bed. Was told by salesman it was “the Rolls Royce of beds”. Convinced husband it was worth the 6k. Was reassured by salesman that the warranty covered sag depth of 1.5 inches. Made him show me on a ruler. 12 months in - our bed had huge indentations in it and the sag was rock hard. Both of us developed back trouble. Got the company out to see, and I got told that the 1.5 inch was not correct. The Sealy warranty was based on “reasonable sag” (no measurement stated). Sealy would not pay out. Harvey ** would not cover it either. The worst rip off ever. We sold the bed for $50 (as it was hideously uncomfortable). We paid off the (nearly) $6500. We wrote to Sealy repeatedly, they kept replying saying it must be moisture levels. We always had a waterproof cover on it at all times (sold to us WITH the bed). The worst bed with the shortest life span ever. BE WARNED.

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    Customer Service

    Reviewed May 28, 2019

    We bought a Sealy Hybrid mattress at the beginning of April, 2019. My wife, from day 1, told me it was not good… It was humpy. From my side of the bed, things appeared alright. But we went to the furniture company and complained, regardless. After a week, they sent someone out to check the bed out. This guy from 100 miles away looked at the supports. He laid some string across the top to make sure it was straight. Everything checked out from his perspective. BUT he did not lay in it. Two days ago I switched sides with my wife. And her side did sag. It felt like I was about to roll out of bed. This bed is less than 2 months old! I sent a nasty gram to Sealy this morning. I called my furniture store [again]. We will see what happens.

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    PriceStaffHonesty & Transparency

    Reviewed May 21, 2019

    Bought mattress 3 months ago. Mattress sags and coils jam my spine. I have to sleep on my back, so I don't know what I'm going to do now! I spent more money than I had for mattress. After reading other reviews I don't believe Sealy will help me. Terrible Company. What's wrong with this world today. It seems like nobody's honest, not even SEALY CO.

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    Reviewed May 17, 2019

    I am currently on my third Sealy mattress in 5 years. The first one I bought had over a 2 inch sag in the middle after a year and a half. Sealy replaced that one with a cheaper, less comfortable model; but a new mattress none the less. After another year and a half the second mattress developed a sag in the middle again, but this time it was just over an inch, and due to back pain I had to replace it myself. Foolishly enough I bought another Sealy mattress and surprise surprise, it sags in the middle. This will definitely be my last Sealy!

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    Reviewed April 16, 2019

    Great 100. I enjoy my sleeping on it - never restless. It so back release I have no problem. Gone to sleep. The best-selling in my words. I at this time I wouldn't trade in unless you remake one that more comfortable for me that have to be the same brand.

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    Reviewed April 16, 2019

    We bought one of those hybrid mattresses. I have never slept on a more comfortable mattress. I like a firm mattress, my husband likes a little less firm than myself. This hybrid mattress was the perfect fit for both of us. It’s not one of those temperatures controlled mattresses, but somehow it feels cooler than most traditional ones. We love it and would highly recommend it!

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    Reviewed April 15, 2019

    We recently purchased a Sealy King Impeccable Grace mattress. Love the firmness. PERFECT for us. I love how it cradles you and does not make you sweat. What else can I say. Try it... you'll LOVE it too!

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    Price

    Reviewed April 14, 2019

    I bought a good Sealy Posturepedic mattress at least 35 years ago. It's a double and I sleep on it alone. I turn it and flip it at least 3 or 4 times a year. About 25 years ago I put a 3 inch memory foam pad on top of it and I keep two of the expensive bamboo quilted mattress covers on top of that. It sleeps like the most expensive mattress on the market today. The original mattress is still in excellent condition.

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    Reviewed April 14, 2019

    The first year and a half were fantastic. Now it caused hip and back pain. I have even had more night sweats than ever. I am currently shopping for a more cooling mattress that I can't feel the build of the mattress as I sleep ie coils.

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    Price

    Reviewed April 13, 2019

    It's a pretty good mattress for the price, but I don't seem to sleep through the night. Lots of tossing and turning. I've been thinking about trying the Purple mattress but I don't know very much about it.

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    Reviewed April 13, 2019

    Horrible, nasty, smelly. The springs came loose. I thought I was in the middle of a crossfire. I had really bad nightmares due to the uncomfortable way I was resting. It's been years. I haven't been able to get a good night's sleep.

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    Reviewed April 12, 2019

    Mattress got sag in it. There’s a measurement. It has to get to to be defective, 1 1/2 inches deep. Mine is 1” deep. Any sag isn’t acceptable, called co. That’s what they said. Sad you spend all that money and co’s are able to do that.

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    Reviewed April 12, 2019

    Wonderful but is 18 years old and my needs have changed. I have more arthritis and muscle pain and I have fibromyalgia. I sleep good, but wake up very stiff and sore. The mattress I have now is firm.

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    Price

    Reviewed April 11, 2019

    I have had nothing but good experiences with this brand. I find it comfortable, allowing me to sleep well. Their mattresses are durable, lasting for a long time. They offer a good value for the price.

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    Reviewed April 10, 2019

    I recently purchased the Sealy mattress and I'm so far extremely pleased with it, no more back aches, no more trying to get out of bed. Prior, I had 2 of the box mattresses and returned them both. Purchased a Sleep Number mattress based on all the great reviews (Sleep Number's website). I couldn't be more upset, displeased with a mattress. It's an air bag in the center, surrounded by foam rubber to keep the air mattress enclosed. The mattress is supposed to conform to your pressure points. It certainly did, to all of the valleys in the mattress, to the valley between the mattress and its foam border. I kept adjusting the air pressure in the mattress, to no avail. My back has been killing me due to this mattress. The Sealy I purchased is firm, supports my back and the rest of my body.

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    Price

    Reviewed April 10, 2019

    I have comfortably used it for over ten years and found it to be very durable and easy to maintain. It is flexible and I have been able to comfortably sleep on it when injured. Further the price was very reasonable and purchasing it was very easy.

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    Reviewed April 9, 2019

    Sags under my weight and too big for me to turn alone. Had for 10 years. Should be more comfy (I am 65 and 115 pounds). Because I am short, and the frame the mattress sits on places it too high above the floor, I literally have to climb up to get in bed —and that is unpleasant.

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    Reviewed April 9, 2019

    The mattress is too firm for me. It is an adjustable queen size bed. The vibrating feature is a waste of money. It is okay. But I prefer a mattress softer. Disappointed in the adjustable feature, not for short people with fibromyalgia and back issue.

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    Reviewed April 8, 2019

    Mattress went hard way too fast. We purchased a high end mattress that seemed fine for about 4 years and then got steadily harder now we need a foam pad. Hard to judge when it happens but reviews help to choose based on real life experience.

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    Reviewed April 7, 2019

    In the city where I live, there's a Sealy factory. The mattress and box spring came from this factory; to order. I've had the mattress over 10 years! It has yet to develop indentations; soft spots, or lose its overall firmness. It's not a pillow top, so I'm able to rotate and flip the mattress. I have no plans to replace it in the foreseeable future.

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    Reviewed April 7, 2019

    My mattress is rather old now. It was excellent when purchased and held up very well. It's just that we are in a whole new era of mattress making and this one does not fit the bill anymore. One of my biggest complaints is, if you can't afford top of the line...you lose!

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    Reviewed April 6, 2019

    I have a Sealy Hybrid mattress and have had for about nine months. So far my wife and I like it a lot. We also purchased an adjustable base as well so the combination of the two equals many nights of restful sleep.

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    Reviewed April 6, 2019

    After a short time can feel the springs, it doesn’t move or conform to your body, gets hard, not spill resistant, springy no. It’s white, not bum Ly enough. Prefer more stuffed quilt and some sort of brace for the body to keep straight and back in good posture.

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    Reviewed April 5, 2019

    I recently purchased a Casper mattress and adjustable base. The mattress was okay but didn’t work well on the base so returned both and purchased a soft Sealy mattress and base. Mattress hurt my back and neck so returned that mattress for a firmer one which has been good so far about 30 days sleeping on that one. Rather regret that I didn’t try the Avocado Green Mattress which has a very good rating.

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    Reviewed April 4, 2019

    NO problem. Can't rate it because we had to take all of them to dump because of Bed Bugs but we loved them when we had them. Just can't remember kind. Looking for a Bed Bug proof one if possible. What more can I say other than if it were not for bug we wouldn't even be on here. Just don't know where the best place in Galesburg is to buy one.

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    Reviewed April 4, 2019

    There are days when no matter how supportive my bed is it lacks the ability to address severe back pain. I like the fact I had 90 days to try it out and if not providing what was promised I could return it.

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    Reviewed April 3, 2019

    My mattress is very comfortable. I have had it about 4 years. I downsized from a king to a queen of the same mattress at that time. It is the Sealy version of the Tempur-Pedic, fairly hard but it is what I like.

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    Price

    Reviewed April 3, 2019

    Nothing great. I went look at mattresses and bought when I get afford. You are all very expensive I find it crazy. Did it cost so much to get a good night sleep? Sealy was really the only brand I know so I went with it.

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    Reviewed April 2, 2019

    Our longest lasting mattress was a queen-sized Sealy Posturepedic which lasted almost 20 years. The next two were Beautyrest - a queen plush top that was not comfortable too firm, and a king cushion - top that began to show where we slept within one year. So we went back to a Sealy -- Got a hybrid-softest because I had a hip injury. We are side and back sleepers. Have had it for 2 1/2 years... So far so good. I often think of how good the mattress feels when I'm lying on it.

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    Reviewed April 1, 2019

    I have had not any issues with my mattress at all. I turn it around every month and it has maintained its firmness. It has served me well. I am uncertain about how often you should actually change a mattress.

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    Reviewed April 1, 2019

    We have had it about 8 months and the sides have broken down and I have fallen off the bed twice. I am looking for another mattress now. It will not be a Sealy Mattress or I will never buy another one ever.

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    Reviewed March 28, 2019

    After having a mattress for many years, we bought this Sealy mattress in King size. After sleeping on it for only 10 days we knew something was very wrong. In just 10 days it developed deep indentations on both sides of the mattress where we lay, and completely bottomed out in those areas. We are not overweight so there is no explanation for this, besides a poor quality defective mattress. Now we have to fight to try to get our money back from the retailer. This is the worst company ever!

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    Customer ServicePriceStaff

    Reviewed March 23, 2019

    I Bought a Sealy Copper Mountain Pillow Top over a year ago and we were so happy with it, we decided to buy another set for our other bedroom, well that was in mid Feb and here it is late Mar and I still have no mattress. First they claimed it had shipped, then no one could find it, and they placed all blame on the manufacturer, they had no answer when I pointed out I bought the item from them not the manufacturer and THEY were the ones who cashed the check. Don't do business with these people. They are incompetent, great prices mean nothing when they have your money and you have nothing.

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    Reviewed March 14, 2019

    This was my first Sealy Mattress purchase and it has been a dismal failure. I’ve never had a mattress become so misshapen and uncomfortable so quickly. At less than two years old we have to exchange it for our old mattress from the guest bedroom. We can’t sleep on it comfortably. Warranty refused so we are stuck with this thing? Very disappointing.

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    Reviewed Feb. 13, 2019

    My wife and I purchased a Sealy pillow top mattress from a local vendor in September 2018. Today, February 13, 2019 the mattress has two sunken in areas. One where she sleeps and one where I sleep. Her side has sunk 1.25" and my side 1.5". Sealy's warranty states if it's sunk 1.5" they will replace the mattress. Sealy has refused to do this. Fortunately my local Mattress Warehouse has stepped up to the plate and honored the warranty. I replaced\exchanged the Sealy for another brand. Sealy states a 20 year warranty. Right? They could tell me it's a 100 year warranty. Warranties are only good if they are honored.

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    Reviewed Dec. 28, 2018

    My current mattress is middle of line & has some degree of plush pillow top but I still have restless sleep & back problems. I need something more plush with memory foam. Some of the newer brands are more sculpted to the body. I like the new mattress where you can determine the amount of hard or softness. I also like the gel cooled mattresses. I would prefer a newer more advanced mattress that is customized to my needs.

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    Price

    Reviewed Dec. 27, 2018

    We have bought a Sealy Posturepedic mattress the last two times we bought a mattress. They hold up very well and are always sold at a good price in our area Sears store. I will probably buy Sealy brand the next time we buy a new mattress, which is in the near future.

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    Price

    Reviewed Dec. 23, 2018

    Sealy Mattress was rated number 2 in its class by Consumer Reports, we found it in Sam's Club for $635. Half the price of anywhere else, for a Seally king size 14" superior mattress. It is absolutely fabulous and you could not beat the price anywhere. It is pleasingly firm, well made and we couldn't be more satisfied.

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    Reviewed Dec. 22, 2018

    My Sealy Mattress felt good the first couple years. I have scoliosis/crooked back; makes it difficult to sleep well on a regular basis. I have to arch my lower back to sleep comfortably. The “support under the lower back” does not work for me.

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    Reviewed Dec. 21, 2018

    I got my current mattress 8 years ago, and I still love it. It is pillow-top cushy but provides great back support. It has held up well. It does have springs inside. The memory foam mattresses I have tried have all made me wake up in the middle of the night because I was TOO HOT.

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    Price

    Reviewed Dec. 16, 2018

    Sealy Mattress is somewhat pricey. It hasn't lasted as long and good as I expected. Edges seem to break down. It does have our body "positions" embedded in the mattress. It has been nice to not have to turn it. However, we have turned it head to foot once.

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    Price

    Reviewed Dec. 15, 2018

    Sealy Mattress is firm and comfortable! It helped with my back problem 100%! I recommend this mattress to everybody. Even my wife loves this mattress! This mattress is sold at most stores. The cost was reasonable too.

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    Customer ServiceSales & Marketing

    Reviewed Oct. 31, 2018

    Oct 30, 2018 is today’s date. Do not buy Sealy mattress. You will regret it. I am even now. Who knew that it is a scam. I purchased Comfort Firm King size mattress on 3/30/2018, I had 60 days to return of which 30 of those days I was out of state of Alaska. I began complaining around the 70 days for over two months and no viable assistance from Sadler’s (local retailer). My problem is regardless where I lie on the left side or the right or even when I turned the mattress 180 degrees, I still ended up in the middle of bed because once the grooves or impressions are on the mattress; it stays there. It does not bound back.

    The past two months, I go to bed just fine, but wake up with lower back aching throughout the day constantly once last over 7 hours. On 10/23/18, I decided to stop sleeping on my new, expensive mattress because I always awaken with back pain. Warranty department only will approved a 1.5 inch impression. They never considers the pain or agony one goes through. I also found out there is a degree of formaldehyde poisoning in the formation of the mattress. This formaldehyde may be causing my back pain. Prior to sleeping on this mattress, I never had any back pain. Customer service with warranty department does not exist; it only for show.

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    Reviewed Oct. 28, 2018

    I have a Sealy Mattress pillow top. Model 509708. Me and my husband both have very bad back pain and neck pain from sleeping in this bed. I often sleep on my couch instead of the bed. It sinks in the middle and has no support or comfort to it at all. I'm very disappointed mostly because it was a waste of money for something that was supposed to be a great product. Will not be buying this brand ever again.

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    Reviewed Oct. 27, 2018

    I will never buy another product from Sealy. I bought a Tempur-Pedic Mattress made by Sealy from Rooms-To-Go. The adjustable base would not raise the mattress within two weeks of purchase. I was directed to Sealy through RTG customer service. The Sealy agent stated that the base needed resetting. She wanted me to go under the bed to get a box to reset the base. When I informed her that I was unable to go under the bed, she told that Sealy does not send repairmen to reset the box. She told me to call her back when I could find someone who could go under the bed. When I informed RTG of her response, a RTG repairman was sent. He went under the bed and retrieved the box. He stated that the adjustable base was broken. Resetting the box would not have fixed the problem.

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    Reviewed Oct. 27, 2018

    I previously had 2 great experiences with Sealy prior to this Ivy Brook purchase. Money is tighter these days, so couldn't just buy another one. Unfortunately, this mattress has caused major health issues, which affects my work & daily life. I must replace it. I am furious at such a horrible product Sealy put out there.

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    Customer Service

    Reviewed Oct. 3, 2018

    Our mattress is 4 years old and is sagging on both sides. They would not honor the guarantee and told us there should be a middle support on the frame. Our box springs is holding this up perfectly. The mattress just sucks. Never had this problem before. Emailed many times with pictures what a total waste of time. What good is having a 10 year guarantee; totally useless.

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    Customer ServiceCoveragePrice

    Reviewed Sept. 23, 2018

    I bought 3 years ago, a mattress. After a year the mattress was sunk, my back hurt a lot. I opened a case with them of guarantee. They did not answer. Always with a lie, that if the mattress has a stain it does not cover the guarantee. The case is that they never cover the guarantees, it's a lie. They always have an excuse, and they are not responsible for those expensive mattress that they sell. I am really very angry. Please do not lose money buying these mattresses.

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    Reviewed Sept. 19, 2018

    I ordered Sealy Response™ Premium West Salem Cushion Firm through Costco that was delivered last week. The company that delivered the new mattress also picked up the our old mattress. This is probably how our problem started. The next day after sleeping on the new mattress, I found bites near my private parts, so I knew it couldn't be mosquitoes.

    I call an exterminator who advised me to immediately purchase and contain the mattress and box spring with bedbug covers and schedule a canine inspection for bedbugs. The dog searched my entire house and found bedbugs only in the mattress, so I only need to treat my bedroom. According to the exterminator, the delivery company probably contaminated the new mattress with old infested mattresses that it picked up. It's costing me $1,000 for everything, even with the refund from Costco. Am still fighting to be compensated, and Sealy is refusing to cooperate, even for the mattress itself. Avoid Sealy!

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    CoveragePricePunctuality & SpeedRates

    Reviewed Sept. 10, 2018

    I THOUGHT I was buying a quality mattress because, heh, it's a Sealy right? Turns out this is not the same company it once was. The 1st mattress went back to the retailer after 30 days. A year later, the replacement started sagging and I went through hoops fighting with them till they finally honored their warranty...at a cost of $140.00! A year later the replacement is sagging even worse then the first. At this rate my $800 mattress is going to cost well over two grand and an ulcer or heart attack. This is the lowest quality mattress I've ever bought. I will replace it with something else. It'll be cheaper than using the alleged warranty

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    Customer ServiceStaff

    Reviewed Sept. 4, 2018

    I bought this mattress from Sleep-Eze two years ago, was told it had a 10 year warranty. Sleep-Eze I guess was bought out. The mattress sagged to one side, I kept having to try and rotate it because it kept losing its shape. I finally had to buy a new mattress. I called Sealy, they wouldn't guarantee anything, a possible replacement if they deemed it worthy of one. I took pics of it, still has the tags and clearly shows the sag. They aren't interested. I don't believe they back up their products. Representative got a bit surly as well. I wouldn't buy another or recommend their products.

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    Reviewed Aug. 15, 2018

    Sealy makes you jump through hoops hoping you will get discouraged and not continue with your warranty. I wish I would have done my research because I've only had my bed a year and most brands nowadays over 5 or 10 year comfort guarantee warranties. Sealy is just for defects and it's a long drawn out process that will probably end in them denying it. You also have to pay shipping fees when they verify it's a problem with their product.

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    Price

    Reviewed July 20, 2018

    I bought this mattress (Sealy Posturepedic) 2 years ago from Carlisle Bus Station Bed Centre. I am a pensioner and having slept on many different mattresses over the years this is by far the worst. My husband suffers with pain every morning. He can only sleep on his left side, where he had a dislocated shoulder, otherwise he rolls down from the mountain range in the middle and has twice fallen out of bed. We both suffer serious health conditions. My husband has had 3 heart attacks and I suffer from depression... For these reasons we do not want any hassle so have not complained. It cost us £1,049 for the bed and mattress, not an amount we wanted to throw away. Now we are not sure which mattress to buy.

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    Reviewed July 12, 2018

    Bought a memory foam Sealy mattress (no springs) 4 years ago. My boyfriend and I can't sleep on this mattress anymore without tossing and turning and waking up in excruciating pain. We splurged on a new mattress because he has fibromyalgia, and I have back pain, thinking this would be worth it to help us get better sleep. We were wrong. I've never had a mattress put me in so much pain, and I've slept in my fair share of cheap motels. This mattress lasted less than half the time a normal mattress would have, and we spend well over a grand on it. We don't have a lot of money, and it pains me to know we wasted it on this mattress and now have to buy another one. Two thumbs down, do not recommend.

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    Customer ServiceStaff

    Reviewed June 21, 2018

    I bought a new twin bed mattress and Sealy Ease adjustable base from Art Van in Lake Orion. Got great service from the salesman and loved the bed. I lost the remote down my a/c vent about a week after I got the bed and called Sealy. The lady I spoke with was so nice and checked to make sure they had them in stock and told me she'd send one right out and I should receive it in a week to 10 days. 8 days in I called to make sure it was sent and I was told they were on back order until July 27 which is over a month from now. Every single person I spoke with was unwilling to try anything to help me locate a replacement. They were rude, interrupted me while I was speaking, cold, indifferent attitudes. I would not recommend doing business with Sealy or anyone who sells their products. The message I got was clear. "We got your money now we don't care."

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    Customer ServiceClaims HandlingProcess

    Reviewed June 11, 2018

    Bought a Sealy mattress from Sears three years ago and it is now so broken down in the middle that I roll to the center and cannot sleep comfortably at all. After working through the pages of paperwork to file a warranty claim I finally received an email saying I need to submit everything again. This happened two more times. Felt like they were making the process so difficult I would just give up on the warranty. Once the claim went through and was approved it took 4 weeks to be able to get a new mattress ordered and another 4 weeks to have it shipped. I also had to pay $140 for shipping to replace a mattress they agreed failed too quickly.

    On the day I had set aside to be at my house to meet the shipping company they called in the last hour of the drop off window to say that it would not arrive until the next day. Zero compensation from the moving company or Sealy. Needless to say I will never buy from Sealy again and I would not recommend a Sealy mattress to anyone. I understand a product failing and can happily work through a warranty but the effort that Sealy took to make it nearly impossible to process a warranty claim and the lack of customer service is why I will forever take my business elsewhere.

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    Reviewed June 8, 2018

    It seemed like it was right off the showroom floor. Two kids later, you'd think it was brand new. Twenty years later, it smells a little funny, but still very firm.

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    Reviewed June 8, 2018

    Best mattress I’ve Owned. The independent coils make it very comfortable. The cushion top is very comfortable too. It is better than our old Simmons Beautyrest.

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    Price

    Reviewed June 7, 2018

    I wanted a traditional, medium-firm mattress and box spring. Too many new beds rely on slats or are memory foam based. Too soft and too warm. Sealy offered what I wanted at a reasonable price.

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    Reviewed June 6, 2018

    With a topper, super comfortable and my wife and I look forward to slipping between the Suma cotton sheets after a long day. We wake up with a smile on our faces.

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    Reviewed June 4, 2018

    The Sealy mattress is fine but it's not a pillow top or foam like the new ones today. I actually added the foam topper a couple of years ago. It's about ready to be replaced.

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    Reviewed June 3, 2018

    The mattress topper got hard. I had to buy a latex foam mattress topper. The Sealy mattress was good but the mattress topper sewn on was not and it can't be removed. The latex foam mattress topper saved my bed.

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    Price

    Reviewed June 2, 2018

    It was firm when purchased. However, it didn't stay that way. The life of a mattress is 10 years. I've had those one for over 5 but I need another one. However it's hard to know how to select a good one. Everyone claims to be the best and all seem overpriced.

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    Reviewed June 1, 2018

    No assistance with warranty. It’s the cooling black ice type of mattress. But it was not cooling. It was very hot to sleep on. It was burning almost if laid longer than a couple hours.

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    Reviewed May 31, 2018

    We have a king mattress. Both sides of the bed have distinctive indentations. The mattress is only one sided and has to be rotated monthly due to sagging.

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    Price

    Reviewed May 31, 2018

    We got 2 Sealy mattresses for our new house - $1100 each - Plush, which should have been ample enough to be comfortable. We bought them at Mattress Firm. I have added 3 inches of Talalay latex topper and a quilted cover to just be able to be comfortable for more than 4 hours at a time. I toss and turn and have to get up often because they just feel too firm for us both even though I asked for a soft bed. We have had a Stearns and Foster which was fantastic. But with a retail price of 3500 and the weight of the mattress, I can no longer have one unless I can get one from an employee at a discount. For those reasons, I DON'T recommend them.

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    Reviewed May 30, 2018

    Purchased a mattress for a platform bed 5 yrs ago. I sleep alone and after 2 nights my side is lower than the other side, so, I have to move over or turn it to level it out. I have a bad back and will never buy again. Have a 10yr warranty, but in order for a replacement, I have to pay $65 for a technician to look at it first, with no promises. Don't buy from Ashley Furniture. They don't stand by their furniture and Sealy won't help me.

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    Reviewed May 30, 2018

    Purchased this mattress about a year ago. Was told I had to purchase box springs or it would void the warranty. It has sunken in areas at the head and the sides.

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    Reviewed May 29, 2018

    I have owned my Sealy for 35 years and it is as comfortable as the day I bought it. It has survived 6 major moves and has been incredibly durable. I have slept on many different types and brands, and none match up to my mattress.

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    Reviewed May 28, 2018

    Sealy is the best mattress I ever bought, no springs in it and has lasted with no wear or tears for over five years now. Just like brand new and feels just like I bought on day one. Wonderful.

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    Reviewed May 27, 2018

    TERRIBLE durability. Sinks down on ends. Hard and uncomfortable. Poor sleep. I need a mattress that is comfortable and durable and bounces back to its original form.

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    Reviewed May 26, 2018

    Great brand that has been around for years and years. My mattress is super comfortable, seems very durable and this set is a little over a year old. Last set lasted 9 years.

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    Reviewed May 25, 2018

    I've had this mattress for over 20 years and it still holds up. I don't like shopping for mattresses, but this one keeps me comfortable.

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    Reviewed May 25, 2018

    I don't think that the Sealy Mattress is gonna last only a few years... It acts like I have to keep turning the mattress so that it doesn't cave in... But other than that it's pretty good.

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    Price

    Reviewed May 24, 2018

    No box spring 18" mattress extra firm with pillow top. It is 10 years on a 15 year mattress. Very expensive. Never comfortable. Has pits in the pillow top. Hard to find sheets. Never worth the money.

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    Price

    Reviewed May 24, 2018

    It's been okay but I paid entirely too much money for the mattress. Not sure why they run so expensive. I have kept up with cleaning it as far as vacuuming in all the time at least once a week.

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    Verified purchase

    Reviewed May 17, 2018

    I spent almost $1000 for queen size mattress. In less than two years, it's sagging totally. I am only one person, weighing 120. This is a terrible product. The warranty is so convoluted as to make it unusable.

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    Verified purchase
    Customer Service

    Reviewed May 13, 2018

    On 5/10/18 purchased a Sealy Hybrid Cobalt Premier Queen size mattress. I currently own one that I purchased from Raymour & Flanigan. I am very satisfied with that purchase of year 2016. The second one is for my fiancé. The moment it was delivered when the plastic was removed I noticed 2- big stain. More it was different from my previous mattress. The stitches it’s also 2 inches less in height. The corners were like embedded as if the material was patched. Strings of threads coming out of the seems.

    I am stunned I could not and don’t believe this is a product Sealy would sell to a customer. The fabric is alike in looks but different color and polyester. Very bad workmanship. I checked for PC Richard review as for selling mattress. I don’t know if this comes from them or from Sealy. I contacted PC Richard. They said they will call me back the same day. I emailed them the photos and yet no response. I don’t trust them selling mattress. They look as if it was refurbished.

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    Sealy Mattress Company Information

    Company Name:
    Sealy Mattress
    Year Founded:
    1881
    Address:
    One Office Parkway at Sealy Dr
    City:
    Trinity
    State/Province:
    NC
    Postal Code:
    27370
    Website:
    www.sealy.com