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Sealy Mattress
Overall Satisfaction Rating
2.23/5
  • 5 stars
    8
  • 4 stars
    4
  • 3 stars
    3
  • 2 stars
    4
  • 1 stars
    36
Based on 55 ratings submitted in the last yearSHOW RATING DISTRIBUTION
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    Sealy Mattress

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    462 Sealy Mattress Consumer Reviews and Complaints

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    Verified Reviewer
    Original review: July 20, 2018

    I bought this mattress (Sealy Posturepedic) 2 years ago from Carlisle Bus Station Bed Centre. I am a pensioner and having slept on many different mattresses over the years this is by far the worst. My husband suffers with pain every morning. He can only sleep on his left side, where he had a dislocated shoulder, otherwise he rolls down from the mountain range in the middle and has twice fallen out of bed. We both suffer serious health conditions. My husband has had 3 heart attacks and I suffer from depression... For these reasons we do not want any hassle so have not complained. It cost us £1,049 for the bed and mattress, not an amount we wanted to throw away. Now we are not sure which mattress to buy.

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    Verified Reviewer
    Original review: July 12, 2018

    Bought a memory foam Sealy mattress (no springs) 4 years ago. My boyfriend and I can't sleep on this mattress anymore without tossing and turning and waking up in excruciating pain. We splurged on a new mattress because he has fibromyalgia, and I have back pain, thinking this would be worth it to help us get better sleep. We were wrong. I've never had a mattress put me in so much pain, and I've slept in my fair share of cheap motels. This mattress lasted less than half the time a normal mattress would have, and we spend well over a grand on it. We don't have a lot of money, and it pains me to know we wasted it on this mattress and now have to buy another one. Two thumbs down, do not recommend.

    4 people found this review helpful
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    Verified Reviewer
    Original review: June 21, 2018

    I bought a new twin bed mattress and Sealy Ease adjustable base from Art Van in Lake Orion. Got great service from the salesman and loved the bed. I lost the remote down my a/c vent about a week after I got the bed and called Sealy. The lady I spoke with was so nice and checked to make sure they had them in stock and told me she'd send one right out and I should receive it in a week to 10 days. 8 days in I called to make sure it was sent and I was told they were on back order until July 27 which is over a month from now. Every single person I spoke with was unwilling to try anything to help me locate a replacement. They were rude, interrupted me while I was speaking, cold, indifferent attitudes. I would not recommend doing business with Sealy or anyone who sells their products. The message I got was clear. "We got your money now we don't care."

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    Verified Reviewer
    Original review: June 11, 2018

    Bought a Sealy mattress from Sears three years ago and it is now so broken down in the middle that I roll to the center and cannot sleep comfortably at all. After working through the pages of paperwork to file a warranty claim I finally received an email saying I need to submit everything again. This happened two more times. Felt like they were making the process so difficult I would just give up on the warranty. Once the claim went through and was approved it took 4 weeks to be able to get a new mattress ordered and another 4 weeks to have it shipped. I also had to pay $140 for shipping to replace a mattress they agreed failed too quickly.

    On the day I had set aside to be at my house to meet the shipping company they called in the last hour of the drop off window to say that it would not arrive until the next day. Zero compensation from the moving company or Sealy. Needless to say I will never buy from Sealy again and I would not recommend a Sealy mattress to anyone. I understand a product failing and can happily work through a warranty but the effort that Sealy took to make it nearly impossible to process a warranty claim and the lack of customer service is why I will forever take my business elsewhere.

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    3 people found this review helpful
    Verified Reviewer
    Original review: June 8, 2018

    It seemed like it was right off the showroom floor. Two kids later, you'd think it was brand new. Twenty years later, it smells a little funny, but still very firm.

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    Verified Reviewer
    Original review: June 8, 2018

    Best mattress I’ve Owned. The independent coils make it very comfortable. The cushion top is very comfortable too. It is better than our old Simmons Beautyrest.

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    Verified Reviewer
    Original review: June 7, 2018

    I wanted a traditional, medium-firm mattress and box spring. Too many new beds rely on slats or are memory foam based. Too soft and too warm. Sealy offered what I wanted at a reasonable price.

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    Verified Reviewer
    Original review: June 6, 2018

    With a topper, super comfortable and my wife and I look forward to slipping between the Suma cotton sheets after a long day. We wake up with a smile on our faces.

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    Verified Reviewer
    Original review: June 4, 2018

    The Sealy mattress is fine but it's not a pillow top or foam like the new ones today. I actually added the foam topper a couple of years ago. It's about ready to be replaced.

    3 people found this review helpful
    Verified Reviewer
    Original review: June 3, 2018

    The mattress topper got hard. I had to buy a latex foam mattress topper. The Sealy mattress was good but the mattress topper sewn on was not and it can't be removed. The latex foam mattress topper saved my bed.

    6 people found this review helpful
    Verified Reviewer
    Original review: June 2, 2018

    It was firm when purchased. However, it didn't stay that way. The life of a mattress is 10 years. I've had those one for over 5 but I need another one. However it's hard to know how to select a good one. Everyone claims to be the best and all seem overpriced.

    6 people found this review helpful
    Verified Reviewer
    Original review: June 1, 2018

    No assistance with warranty. It’s the cooling black ice type of mattress. But it was not cooling. It was very hot to sleep on. It was burning almost if laid longer than a couple hours.

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    Verified Reviewer
    Original review: May 31, 2018

    We have a king mattress. Both sides of the bed have distinctive indentations. The mattress is only one sided and has to be rotated monthly due to sagging.

    4 people found this review helpful
    Verified Reviewer
    Original review: May 31, 2018

    We got 2 Sealy mattresses for our new house - $1100 each - Plush, which should have been ample enough to be comfortable. We bought them at Mattress Firm. I have added 3 inches of Talalay latex topper and a quilted cover to just be able to be comfortable for more than 4 hours at a time. I toss and turn and have to get up often because they just feel too firm for us both even though I asked for a soft bed. We have had a Stearns and Foster which was fantastic. But with a retail price of 3500 and the weight of the mattress, I can no longer have one unless I can get one from an employee at a discount. For those reasons, I DON'T recommend them.

    4 people found this review helpful
    Verified Reviewer
    Original review: May 30, 2018

    Purchased a mattress for a platform bed 5 yrs ago. I sleep alone and after 2 nights my side is lower than the other side, so, I have to move over or turn it to level it out. I have a bad back and will never buy again. Have a 10yr warranty, but in order for a replacement, I have to pay $65 for a technician to look at it first, with no promises. Don't buy from Ashley Furniture. They don't stand by their furniture and Sealy won't help me.

    5 people found this review helpful
    Verified Reviewer
    Original review: May 30, 2018

    Purchased this mattress about a year ago. Was told I had to purchase box springs or it would void the warranty. It has sunken in areas at the head and the sides.

    8 people found this review helpful
    Verified Reviewer
    Original review: May 29, 2018

    I have owned my Sealy for 35 years and it is as comfortable as the day I bought it. It has survived 6 major moves and has been incredibly durable. I have slept on many different types and brands, and none match up to my mattress.

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    Verified Reviewer
    Original review: May 28, 2018

    Sealy is the best mattress I ever bought, no springs in it and has lasted with no wear or tears for over five years now. Just like brand new and feels just like I bought on day one. Wonderful.

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    Verified Reviewer
    Original review: May 27, 2018

    TERRIBLE durability. Sinks down on ends. Hard and uncomfortable. Poor sleep. I need a mattress that is comfortable and durable and bounces back to its original form.

    3 people found this review helpful
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    Verified Reviewer
    Original review: May 26, 2018

    Great brand that has been around for years and years. My mattress is super comfortable, seems very durable and this set is a little over a year old. Last set lasted 9 years.

    3 people found this review helpful
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    Verified Reviewer
    Original review: May 25, 2018

    I've had this mattress for over 20 years and it still holds up. I don't like shopping for mattresses, but this one keeps me comfortable.

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    Verified Reviewer
    Original review: May 25, 2018

    I don't think that the Sealy Mattress is gonna last only a few years... It acts like I have to keep turning the mattress so that it doesn't cave in... But other than that it's pretty good.

    2 people found this review helpful
    Verified Reviewer
    Original review: May 24, 2018

    No box spring 18" mattress extra firm with pillow top. It is 10 years on a 15 year mattress. Very expensive. Never comfortable. Has pits in the pillow top. Hard to find sheets. Never worth the money.

    3 people found this review helpful
    Verified Reviewer
    Original review: May 24, 2018

    It's been okay but I paid entirely too much money for the mattress. Not sure why they run so expensive. I have kept up with cleaning it as far as vacuuming in all the time at least once a week.

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    Verified Reviewer Verified Buyer
    Original review: May 17, 2018

    I spent almost $1000 for queen size mattress. In less than two years, it's sagging totally. I am only one person, weighing 120. This is a terrible product. The warranty is so convoluted as to make it unusable.

    7 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: May 13, 2018

    On 5/10/18 purchased a Sealy Hybrid Cobalt Premier Queen size mattress. I currently own one that I purchased from Raymour & Flanigan. I am very satisfied with that purchase of year 2016. The second one is for my fiancé. The moment it was delivered when the plastic was removed I noticed 2- big stain. More it was different from my previous mattress. The stitches it’s also 2 inches less in height. The corners were like embedded as if the material was patched. Strings of threads coming out of the seems.

    I am stunned I could not and don’t believe this is a product Sealy would sell to a customer. The fabric is alike in looks but different color and polyester. Very bad workmanship. I checked for PC Richard review as for selling mattress. I don’t know if this comes from them or from Sealy. I contacted PC Richard. They said they will call me back the same day. I emailed them the photos and yet no response. I don’t trust them selling mattress. They look as if it was refurbished.

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    2 people found this review helpful
    Verified Reviewer
    Original review: April 23, 2018

    Purchased a Sealy Mattress from Ashley furniture (King - $1,500) a little less than 2 years ago. The mattress started to noticeably sag after about 6 months, and became extremely uncomfortable after one year. Called Ashley and they sent out a technician to take a look and measure the depressions which were anywhere from 3/4 to 1 inch deep (they only take it with no one laying on it). Because Sealy as the manufacturer requires there to be 1.5 inch depression or more, Ashley indicated there was nothing they could do. It's now to the point (less than 2 years) my wife and I are sleeping on a blow-up air mattress just to get some sleep and wake up without back and hip pains (we are only in our late 30's). Will never buy a Sealy ever again... with so many complaints, you'd think they would want to rectify the issues.

    7 people found this review helpful
    Verified Reviewer
    Original review: April 21, 2018

    Bought a Sealy Mattress in September of 2015, and I already need to get a new one. It has sagging to the point you have to lay in the same place to sleep comfortably. But due to their warranty it not covered. If a mattress has a 10 year warranty then it should be cover. Will not purchase anything else from Sealy.

    6 people found this review helpful
    Verified Reviewer
    Original review: April 19, 2018

    Purchased this mattress, box springs and frame from John V. Schultz in Erie. They sent a rep out to measure the mattress and only got 1/4 of an inch indentation when they laid the rule across the mattress. They never laid down on the mattress. You sink in 5 or more inches and you always roll to the edge of the mattress. Called manufacturer and they said they would not give us any money towards a new one. The warranty calls for a 50% payment under 10 years and prorated up to 20 years. So now we have a junk mattress with no warranty.

    4 people found this review helpful
    Verified Reviewer
    Original review: April 4, 2018

    We purchased the Sealy cushion firm pillow top mattress, model 521619 from Gardner Wolf in August 2017. At that time it was nice. By November we started to notice that the mattress was sinking on my side mainly, I am a male, little over 6 foot and weigh 205 lbs. Not heavy by any means. I contacted Gardner Wolf and they said it has to be sunk in one inch or more, I measure one and 1/8 inch, notified them again and they sent what was supposed to be an independent contractor out to measure, they measured 7/8 inch, so my claim was denied. I am now starting to have hip and lower back issues, as a direct result of this mattress. My fight with Gardner Wolf will go on! Please, do NOT purchase this mattress!!!

    8 people found this review helpful

    Sealy Mattress expert review by Michael J. Breus, Ph.D.

    Sealy has been making mattresses for over 130 years. It makes a wide variety of mattresses and is well known for its Sealy Posturepedic beds.​

    • Cooling gel: Sealy offers beds with a unique cooling gel, which prevents the mattress from absorbing body heat so it stays cool while you are sleeping.

    • Variety: It offers a wide variety of mattress options, including innerspring, hybrid, gel memory foam and latex foam. Note that motion control is not so great at the lower price points.

    • Customer support: It offers excellent support during the weekdays and strives to make sure you are happy with your bed over time.

    • Value: It offers a wide range of options in all different price ranges so customers are generally able to find a good value.

    • Best for: Sealy mattresses are best for young adults, parents and new professionals.

    Profile picture of Michael J. Breus, Ph.D.
    Michael J. Breus, Ph.D.

    Mattress Contributing Editor

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    Michael J. Breus, Ph.D., known as The Sleep Doctor, is a Clinical Psychologist and both a Diplomate of the American Board of Sleep Medicine and a Fellow of The American Academy of Sleep Medicine. He is on the clinical advisory board of The Dr. Oz Show and is a regular contributor on the show. He is also the author of several books, including The Sleep Doctor’s Diet Plan: Lose Weight Through Better Sleep (Rodale Books; 2011) and Good Night: The Sleep Doctor’s 4-Week Program to Better Sleep and Better Health (Dutton/Penguin; 2006). Dr. Breus has been featured on several national media outlets, including The Today Show, The CBS Early Show and Psychology Today.

    Sealy Mattress Company Information

    Company Name:
    Sealy Mattress
    Year Founded:
    1881
    Address:
    One Office Parkway at Sealy Dr
    City:
    Trinity
    State/Province:
    NC
    Postal Code:
    27370
    Phone:
    (800) 697-3259
    Website:
    www.sealy.com

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