About Sealy Mattress
Sealy has been a leader in the mattress industry for 65 years. Its Posturepedic mattresses are durable and feature award-winning designs that promote a good night's sleep. Its cooling technology and Posturepedic memory foam create a comfortable place to sleep. While the mattresses can be heavy and slightly more expensive than others, most customers report being happy with the company's quality and exceptional customer support.
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
- Posturepedic technology
- Temperature control
- Wide selection
- Higher price
- Mattresses are bulky/hard to move
Sealy mattresses come in a wide range of sizes and styles. Prices are higher than some competitors, but models offer effective temperature control and Posturepedic technology. Sealy materials are breathable.
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I purchased a double box spring and mattress for my son in 2012. I also made sure to get the suggested bed frame and mattress cover to ensure the mattress was protected and that there would be no issues with the warranty if there were any issues in the future. My son was in his twenties at the time so no jumping on the bed or anything like that. After four years I was changing the bed one day and noticed the stitching had come out of part of the bed about two thirds of the way around and the thread was just hanging there and the bed was open.
It would take pages to detail what we had to go through with Sealy to get that mattress replaced. It took months of back and forth and practically begging - pictures, explanations, original receipt, we had to physically cut a label out of the mattress and send it - it was bizarre and RIDICULOUS. They were unpleasant to deal with and made it very difficult. Eventually they did replace the mattress. Now four years later the mattress is sagging so badly I can hardly believe it. It is still under warranty but I would rather buy another brand than go through that again for another garbage mattress.
I'm so put out that a company can hide behind a warranty/setup guide to keep from making a product right. We paid for set up and delivery of our new mattress. Their employees are the ones who set up the mattress set. We paid extra to have it set up right because a mattress set is not just a purchase it's an investment. The company is hiding behind a 4 slat verses 5 slat rule in the warranty/setup guide to keep from replacing or refunding us for a king size mattress set that is less than a year old. The mattress is sagging deep on both sides and a hill in the middle of the mattress. We're out almost $2,000, which will be much more since it looks as if we'll have to buy another mattress set.
Purchased at the Brick. 1st mattress sidewall collapsed by the second month. Warranty claim approved. Upgraded to supposedly higher quality. 2nd mattress inner coils and structure collapsed after 4 years. Warranty approved. Upgraded to supposedly top mattress "The Crown Jewel". 3rd mattress, The Crown Jewel", inner coils and support collapsed after 3 months. The Crown Jewel mattress pillow top has enough stretch to mask the impressions, which must be greater than 1.5" to qualify for a warranty claim. The mattresses all have been cared for with new box springs each time, new mattress covers, and were only used by one 6'2", 205 lb senior. Anxiously waiting for my new hybrid memory foam mattress, then I can put the Crown Jewel in the trash where the Sealy mattresses belong. After several thousands of $, I will never waste any more of my money and time by buying any poor quality Sealy products.
The mattresses structurally break down because of poor quality and design! I bought two of them and they broke down! Sealy will deny it, and will not refund your money.. The mattresses sag in the middle all the time and Sealy will tell you that it's not enough for a refund! At that point you're it's between an attorney and Sealy! SMH there's a lot of mattresses out there and you don't have to deal with Sealy!
My final thought is this, I would like to have my mattress a little harder. I hadn't bought one in a long time and the one I got is too soft and the store would not let me exchange it. I am trying to make do with it, so I will.
My brother in-law was a career employee of Sealy, and during his tenure, a set of Posturepedic mattresses was bought. It's been over 30 years, and the mattress is only now starting to show signs of 'wear'; honestly! There is no indentation in the mattress; still firm; no backache or other discomfort. Flipping the mattress every 6 months, may play a key role in it's longevity. My only concern is; wondering if Sealy has maintained the quality of their Posturepedic line, as the time to replace is drawing near...
Decent mattress but will never buy the pillow top style again. After a while they just do not sleep well. Sometime buying name brand is not always the best deal. I will not buy pillow top of any brand.
Before I bought this mattress I had just a regular standard form mattress. I would wake up several times during the night with muscle aches and heat. Since getting this mattress I sleep thru the night sleep longer than I have in a long time. No more pain. Just cool and comfort.
I've had the mattress for 10 years. It was comfortable for the first 5. That started to change. I started having backaches and just not able to get comfortable and I can't really see any changes in the shape of the mattress. I would probably buy another in the future. But I always do comparison shopping before buying.
I can't rate the company, but I can rate my new bed. I never want to get out of it! After years with a standard innerspring mattress and box spring, I recently bought a medium hybrid with an adjustment base. Heaven!
I purchased a Sealy LaZe Queen mattress in a box. I rated 4/5 because I think the mattress itself is great, I sleep well on it, it stays relatively cool, offers good support without falling into it too deeply to roll over, and is a great price. The only thing keeping it from 5 stars is the fact that it is impossible to keep sheets on it. Maybe this isn’t the fault of Sealy, but my wife considered returning the mattress on this fact alone so it certainly has to be considered in the review. Overall I’m pleased with the mattress and would recommend it.
I have enjoyed sleeping on my Sealy mattress. The quality of the mattress is exceptional. If I ever need to replace this mattress, I know I can always trust Sealy for a replacement. I would suggest to anyone who asks that they give Sealy a try.
Nice pillow top with good stitching. It doesn't stay sunk in where your body lies after you get up but does form around you while you're sleeping. Probably the best mattress I've ever bought. It's the deep pocket sheet type, so be aware when buying sheets for this mattress. Thick enough that you don't even need a box spring under it really.
Mid-grade mattress that performs as expected. Model was being discontinued so price-point was excellent. Made it worth the cost otherwise would have chose a Scott Brand. I allow wanted a firm pillow top which limited choice.
My Sealy mattress was bought last year around August 2020 because I needed to upgrade after having an older mattress for years. Upon looking and trying out a few, this unit was a good level of softness, quality, and firm support. More than anything, it was more affordable than I expected. I was disappointed I hadn't made this move earlier. Getting a Sealy meant I was getting a long-tenured company that provides a higher level of quality products, particularly mattresses, so I was confident in my purchase.
My mattress is so comfortable. I have a Sealy Parsons Firm in a full-size. It’s the right amount of firm, comfort and softness without being too firm or too soft. I love the good night's sleep that I get on it and I don’t wake up with a sore back.
Recently bought Silver Chill Plush and an adjustable base. Mattress is ok, but loved the adjustable base -- until the remote quit working properly. Contacted Customer Service, said they would send a new remote. 3 1/2 months later no remote. Adjustable Base is useless without a working remote. Repeated calls asking updated status, it is back ordered! Customer Service could care less. Asked to speak to a Supervisor - NO. Asked case to be escalated - No Response. Surely there is a remote somewhere in the US they can locate and send to me. Evidently not. Subsequently learned Sealy Customer Service is a third party vendor, not Sealy. Even sent email direct to Sealy. No response. STAY AWAY FROM SEALY, IF PRODUCT FAILS OR YOU HAVE PROBLEMS, THIS IS NOT THE COMPANY YOU WANT TO DEAL WITH!!! These products are only 6 months old. Shame on Sealy.
Sealy is offering to replace this mattress with the same or will do an upgrade for $ (which is ok) but want $140 to ship it and $65 to dispose of the sagging mattress.
Updated on 12/21/2020: To add to my previous review about Sealy not standing behind their products. They did email me today and offered to replace the mattress with $ to upgrade and $140 to ship the mattress to me. $65 for them to return the sagging mattress for disposal.
Original Review: We bought this mattress/box spring in 2019. It has a 2 inch sag on both sides (my husband & I weigh less than 150 lbs) I have filed a claim with Sealy, submitted all required photos. "Once we receive these photos, we should be able to make a determination for your warranty. *All warranty claims are processed for like model and size based upon your initial purchase. *All processed claims are final and cannot be changed. *There is no option to return for refund under the standard warranty." So what good is a 10 year warranty, is my question? These mattresses are of low quality, especially if bought at Big Lots for premium dollars, sag within a year or two and the warranty dept. is very hard to work with. I just want my mattress warrantied so I can upgrade to a different mattress.
I usually do not write reviews however I really thought to do this maybe someone else doesn't go through the health problems that I am going through. I asked to buy a Sealy Elevate Ultra mattress Queen but they gave me an exquisite Sealy and told me it is the same but a better version, Mattress is sinking in the middle. I am just 56 kg, a single girl. It sinks a lot in the middle and the mattress is firm. They do not accept to fix it or return it. They took the mattress for inspection 2 times after I called and e-mails them like 20 times. It took 4 months they take it for inspection. They did nothing and told me it is normal. I have had the worst back pain ever. I started grinding from pain. Couldn't have a night proper sleep. I seriously recommend do not throw your money in the bin and end up with Chiro and physio.
After discussing this with a person at the store we purchased it from, she knew how to take care of this. We paid the same price for a new mattress and are getting a refund for the old mattress when it is picked up upon the delivery of the new one. The fee will not be charged. I feel much better about Penneys, but the jury on Sealy is still out. We will wait to see if this one breaks down as quickly the other one did.
The person who helped us at the Penneys store really went to bat for us. She questioned the person we had been directed to contact by phone and asked why we were told what we were. She reminded the person on the phone that the mattress was actually defective. We were not just trying to get a different mattress because we didn't like that one.
We purchased a Sealy Humbolt Firm Pillow Top from JC Penneys Nov. 30, 2019. For the past two months, we have noticed a break down in the middle of the mattress and we both wake up with sore backs and our arms numb. After contacting Penneys today, I found out that the warranty isn't what we thought. We paid over $700 for the mattress and box springs, but to get it replaced, we have to pay a pick up and restocking fee of $167 and then get a credit for the mattress. This mattress has gone up to around $1300 in price now, so we will have to pay the difference. If we get the boxed springs replaced, it will be even more. We will also have to pay another delivery fee. We are not very pleased with Penneys or Sealy at this time and will probably purchase another brand of mattress to replace it. We have never had one break down this fast. Buyer beware.
I bought the Sealy Posturepedic king sized mattress at the end of 2018. Less than two years later, I'm already searching for a new mattress. It started off fine, but 6 months later it was already sagging and hurting my back. Now it's like a living nightmare, with lumps and a HUGE sag(honestly it's like a giant dent) in the middle. It's so bad that I fill the hole with blankets/ pillows and still wake up in agony. I am 145lbs and don't do anything crazy, this is just from regular use. Please do not buy from Sealy. If this is the quality they stand by then you should steer clear. I had my old fashioned spring mattress for 26 years, never flipped it and it was still in perfect condition. Boy do I regret switching it out for this. Do yourself a favor and find a better brand, otherwise you may end up with severe back issues like me.
This mattress and box springs, was part of the HUD/VASH VRC component to entry in the program. It was a wonderful find and I thank the staff for their acquisition. It definitely comes in handy with my Parkinson's Disease Plus diagnosis.
We had a Stearns and Foster firm mattress and after several years we would wake up stiff and sore. When we decided to purchase a new mattress we tried a lot of brands and types. We picked the Sealy Silver Chill Hybrid because after lying on it for 20 minutes in the store, it was still comfortable and no soreness. They had a nice return agreement in case you got it home and found it did not work for you. The first night's sleep was the best we both have had in a long time. My wife's legs didn't bother her at all. It has been about 45 days after the purchase and we still sleep better, longer and without the soreness. We did make a great purchase.
I bought my extra firm Sealy Posturepedic over 10 years ago, maybe it was even 15 years ago! I still sleep on it with pleasure without lumps or sagging; it is still very firm. My 6 cats love it... Day or night.
I used to have a Tempur-Pedic but gave it away when I was moving cross country. So when I went mattress shopping, I found the Sealy version which only cost half as much as my old Tempur-Pedic did and was pleasantly surprised that the Sealy mattress was the same mattress or slightly better than the tempur-pedic.
Easy, fast & complete delivery with set up. In 6 months they return to turn the mattress for 5 years.. They removed the old mattress & all packaging. 1st night was great without rolling toward my wife or vice versatility.
I really love my Sealy adjustable mattress. It has a setting to relieve back pain by raising both the head and foot. It is actually easier to make the bed than a regular mattress because I can raise the head to get the top of the fitted sheet on tight.
Sealy PP Caversham firm queen size. I believe I was shipped the wrong bed. It's not as firm as the one in the store. The mattress feels flimsy. There is no beneficial support with this mattress and after two years the mattress is lumpy. I had the mattress standing against the wall for a few days and the filling went to the bottom of the mattress, now at the end of the bed the mattress feels like a lift when I lie down.
Sealy Posturepedic. Bought this Mattress years ago and find it is still the most comfortable mattress we've ever owned. My wife and I are "old folks" and really enjoy a good night's sleep (it's one of a few pleasures left). We need to rest and quiet all the aches and pains. Our mattress still takes care of this need after over twenty years. Nobody could go wrong buying this Mattress, you'll never regret it.
Sealy is awesome, I bought this Mattress and box springs about 15 years ago and it sleeps and looks like new. On a personal note though, I realized later on that I need a very soft mattress. However with the padding I bought with it, I still love it.
Sealy Mattress Company Information
- Company Name:
- Sealy Mattress
- Year Founded:
- One Office Parkway at Sealy Dr
- Postal Code:
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