Craftmatic® Adjustable Beds Reviews

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About Craftmatic Adjustable Beds

Craftmatic sells adjustable beds and mattresses in twin, full, queen and king sizes. It offers three models with various features like wave massage, child safety locks, anti-snore positions and built-in lights. Each model comes with a remote control. Customers must order an adjustable bed over the phone and can return any product within 30 days.

Pros
  • Wireless remote controllers
  • Safety lights and locks
  • Programmable positions
Cons
  • Can’t order online
  • Must pay shipping for returns

Craftmatic Adjustable Beds Reviews

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    Page 7 Reviews 840 - 1040
    Verified purchase
    Sales & MarketingStaff

    Reviewed Aug. 7, 2017

    Working with the Craftmatic sales representative has been an excellent experience. I enjoy the bed’s massage feature and also the ability for it to lift both head and feet. I would recommend Craftmatic to a friend.

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    Staff

    Reviewed Aug. 6, 2017

    I purchased a Craftmatic Adjustable Bed for my back and I enjoy all of its features because it helps me. And, their sales representative was wonderful.

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    Sales & MarketingStaff

    Reviewed Aug. 6, 2017

    I wanted a bed that I could feel comfortable in day and night. I enjoy every feature of the Craftmatic. It makes me feel more relaxed and I get a better night's rest. It's just amazing. I had an awesome experience with the sales rep and I would recommend them to all of my friends.

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    Sales & MarketingPricePunctuality & SpeedStaff

    Reviewed Aug. 5, 2017

    I have back pain so I got a Craftmatic adjustable bed. I had an excellent experience with the sales rep. Craftmatic had great customer servers, very fast delivery and great price performance, and they were very professional. The adjustability for comfort of the bed is the feature that I enjoy the most.

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    Customer ServiceStaff

    Reviewed Aug. 5, 2017

    I've had my old bed for over 15 years and we could not get a controller for it so I had to get a new Craftmatic adjustable bed. The sales representative was not very helpful and was very rude. But with this bed, I enjoy being able to have my head and also for my feet and knees up.

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    Staff

    Reviewed Aug. 5, 2017

    The Craftmatic sales representative was good and we got an adjustable bed for health reasons. I have acid reflux. I like the feature of the bed where the front part can be elevated. The bed does its job and I will recommend it to a friend.

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    Reviewed Aug. 4, 2017

    Craftmatic has been a godsend for my health. I have had neck surgery and it helps me with that. I also have back issues and the bed's adjustability allows me to be able to rest 100% better.

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    Installation & SetupStaff

    Reviewed Aug. 4, 2017

    My wife and I both have back problems and I have acid reflux. We've had our Craftmatic bed for one year now and we like its adjustability and the firmness of the mattress. We also enjoy the overall quality of the bed, the vibration that is relaxing, and the different amenities it offers. The sales representatives did an excellent job and they were very truthful, kind, and professional. The shipping was great and the people they sent to install the bed was fantastic. Everything went smoothly and we're totally satisfied.

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    Staff

    Reviewed Aug. 3, 2017

    The Craftmatic sales rep was very good and professional, and I got an adjustable bed for the possible comfort of it. It's very comfortable and I sleep very well on it. I enjoy sleeping on it and I get the best sleep I've ever had.

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    Price

    Reviewed Aug. 3, 2017

    I purchased a Craftmatic bed in 1980 because I had been extremely injured from head to toe and it helped me tremendously. And I was very grateful that they gave me a good price when I had to buy a new one.

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    Reviewed Aug. 3, 2017

    I enjoy raising the head and foot of our Craftmatic adjustable bed for my wife. It helps her sleep.

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    Staff

    Reviewed Aug. 2, 2017

    I’ve had my old bed for 10 years now. Since my husband has back problems, we decided on buying a Craftmatic bed. The sales rep was very nice. I like the fact that you can position it in any comfortable position that it makes for your problem. My husband had a tremendous difference with his back problem.

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    Reviewed Aug. 2, 2017

    With Craftmatic adjustable bed, I mostly enjoy elevating my legs. I also like being able to raise my head. And having the head elevated as well as the legs at the same time puts me in a nice, comfortable, position and I enjoy that very much.

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    Customer ServicePrice

    Reviewed July 29, 2017

    The delivery service for this bed is terrible. Was told probably 3 or 4 days. The bed has been in Little Rock since the 20th. I still have not received the bed. They have not called me and when I call them, it is runaround. When I called Craftmatic, they were nice but no results from their delivery service. Since they have not lived up to their promise, I told them I want my money back. I was told I would have to pay the shipping. I don't believe I should have to pay anything. They did not keep up their contentment to me as a customer. The deal should be voided and no money charged to me. They should charge their delivery company the money! Very unhappy customer. Because if their product is like the delivery service, it will not be worth anything! I want all my money back!

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    Craftmatic Adjustable Beds
    Response from Craftmatic Adjustable Beds

    Our normal delivery is 7-10 business days. Your bed was purchased on the 19th and shipped on the same day. It arrived in your local area the next day on the 20th. There is a note in the delivery company's tracking system that they called to schedule the delivery and whomever they spoke with at your number indicated the boss was gone for the day and they could not get an answer. Your bed was delivered on August 2nd which was within the 10 business days but would have been there sooner had the delivery company been able to get a scheduling answer when they called.

    Verified purchase
    Price

    Reviewed July 19, 2017

    This is the worst bed I have ever slept on. There is no warranty and you pay a high price for what is supposed to be healthiest bed ever. This one is not. Our mattress was lumpy and hard to sleep on. The foundation broke in less than 2 years. I changed the mattress within 8 months of receiving the bed. Just a very horrible experience! I would never recommend this bed or company!

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    Response from Craftmatic Adjustable Beds

    The motor that you have attached photos of has a lifetime warranty. My notes indicate that we have spoken to you and tried calling you last week and left a message. I am having a service manager try calling you again.

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    Lorraine increased rating by 4 stars.
    Customer ServiceStaff
    After a positive interaction with Craftmatic Adjustable Beds, Lorraine increased their star rating on July 21, 2017.

    Updated review: July 21, 2017

    This is a follow up to the previous review I wrote Sunday evening concerning the Craftmatic Adjustable bed I had purchased in November of 2016. Monday morning Danai, the manager of service at Craftmatic, called me apologizing for the trouble I was having with my Craftmatic adjustable bed and a particular employee in service. She was very understanding and concerned and reassured me that, "At Craftmatic our customers always come first." She told me she was sending her head maintenance man, Mike, out to fix my bed and we set the date for today, Tuesday, July 18 in the morning. I felt so much better just talking to her.

    Mike came right on time, with a helper, and he was wonderful! He arranged the wires under the bed so they weren't on the floor, and had me test sweep with my dust broom to make sure I wasn't touching any of them as I would sweep. He then made it easy for me to reach the Learn Switch, which I have to use to synchronize the bed when changing the battery. Also, Mike wrote a cell phone # on my owner's manual to call in case I have any other problem with my Craftmatic bed. Just so I would be sure to know who to ask for, he wrote his name, Michael, Warehouse Manager. I feel now, after all, that I did buy a good bed from a good company and they are concerned about me as a customer.

    Original Review: July 16, 2017

    I bought a full Craftmatic Adjustable Sleep System on November 11, 2016 for $2,499.00 and noticed after delivery of my bed that there were wires hanging down from the middle of the bed base and resting on the floor. Each time I would sweep under the bed, the bed would not work, and, then, later start working again. I thought there must be a loose connection somewhere. I looked but could see nothing that was noticeable. The instructions say push the button on the learn switch found under the bed and the up button on the remote control to get the bed working again. I did, after calling Craftmatic on January 14 to be sure I was doing it right. Sometimes this would work and sometimes this would not work. I kept checking the learn switch connection, thinking it might have come unplugged.

    Anyway, very annoyed I called Craftmatic on Monday, July 10, this was my second call about this matter since I did not hear from Craftmatic. The first time was a week before. The woman Working in Service was very rude and accusing to me, as I explained, in detail what I observed. She accused me of playing with all the wires and said I must have broken the bed. She said other unkind things too all pointing to the bed not working because I broke it. This bed has a 1 year warranty but if the customer damages anything the warranty does not apply. Wednesday, July 12, I had not heard any more from Craftmatic and called again. Someone answered, not sure if it was the same person since she did not give her name, and said they would send a technician out in 24 to 48 hours. That was last Wednesday, today is Sunday evening, and no sign of a technician.

    I am a retired RN and have worked around adjustable beds all my life and owned 2 of my own, a twin size and a full size, for more than 30 years. Never was there a problem like I am having now and never had anyone spoken to me so rudely as this woman in service did. I don't even know if I am comfortable having anyone from this company in my home after hearing this woman's many rude accusations against me. I do not deserve to be treated this way, especially after spending all that money. I am not a chronic complainer either. It is obvious to me Craftmatic will want me to pay for any problems caused during manufacturing of this bed.

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    Craftmatic Adjustable Beds
    Response from Craftmatic Adjustable Beds

    I am having our service manager give you a call to discuss and assist you.

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    Sales & MarketingStaff

    Reviewed July 16, 2017

    I was impressed with Craftmatic's advertisement on television. I had seen it more than a couple of times, took a chance, and I’m very happy I did. I enjoy the vibrating. I also enjoy the fact that it’s adjustable, so I can watch TV from my bed at night. The sales reps were wonderful. When the people came to deliver, they were so nice. They even made the bed up with my sheets because I’m handicapped. They did a great job. They took my old bed out and I was really very appreciative. I would recommend Craftmatic to a friend, and I have.

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    Staff

    Reviewed July 15, 2017

    A relative has a Craftmatic bed so I chose to purchase one. It was fine with the sales rep and I enjoy the head and feet going up and down feature the most. I would recommend them.

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    Reviewed July 14, 2017

    I wanted to get some relief from my back pain so I bought a Craftmatic Adjustable Bed. I enjoy that I can elevate my legs. It helps with the pain in my back and legs. It's a wonderful bed and it has helped me a lot. I'd definitely recommend it to a friend.

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    Staff

    Reviewed July 13, 2017

    I couldn't sleep flat and needed to have my head elevated. I like the fact that I can elevate my head with the Cratmatic, and I also like the massaging and heating. I had a very good experience with their sales representative.

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    Staff

    Reviewed July 12, 2017

    Due to health reasons, I thought of purchasing a Craftmatic adjustable bed. The sales rep I dealt with was very good. I like putting up the head part of the bed so I don't snore. I would recommend it to my friends and family.

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    Punctuality & SpeedStaff

    Reviewed July 11, 2017

    I decided to buy a Craftmatic bed. I enjoy the raised feet and head features the most. I had a fantastic experience with their sales rep, and my bed was delivered in ample time.

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    Staff

    Reviewed July 10, 2017

    I'd heard good things about Craftmatic Adjustable Bed over the years and have had patients who had the bed, and they loved it. I love mine too, especially its firmness, which is perfect.

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    Staff

    Reviewed July 9, 2017

    My parents had a Craftmatic bed so I got one too. I like the bed's massage feature and its ability to raise both the foot and the head. Their reps could've been a little better upfront, but my experience was okay.

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    Sales & MarketingStaff

    Reviewed July 8, 2017

    I've had a Craftmatic Adjustable Bed for 15 years, and I just ordered a new one today. Comfort is the reason why I bought it. I also enjoy its massage feature. I had an excellent experience with their sales rep.

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    Staff

    Reviewed July 5, 2017

    The people who came in and put the Craftmatic Adjustable Bed together were wonderful. They made sure there was no debris left behind, not even a scrap of paper. I enjoy the bed’s mobility, being able to watch TV in bed and put my feet up when they’re swelling.

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    Reviewed July 4, 2017

    I am 81 years old and have major back problems and Craftmatic helps me 100% plus. I have owned a Craftmatic bed for about 25 years and then I've had the new one for about a year. I have swelling legs and it helps me by raising my legs to keep it from swelling so much. I also enjoy the vibration feature and raising the upper part. I’m proud to have this latest Craftmatic because when the lights go out, I can lower the bed so I can sleep at night if the lights don’t come back on, when I need to get to bed. It’s a very good feature on it.

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    Staff

    Reviewed July 3, 2017

    I purchased a Craftmatic adjustable bed for the convenience and comfort and my experience with the sales rep was excellent. I enjoy the ability to sit up in it the most.

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    Sales & MarketingStaff

    Reviewed July 2, 2017

    I bought a Craftmatic as I have a bad back and gerd. It's a fantastic bed and it has served its purpose for me. I've had one since around 1991, and I highly recommend it. My experience with the sales rep was great too.

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    Staff

    Reviewed June 29, 2017

    I decided to purchase a Craftmatic bed for my back pains. It replaced the old bed I had for six years, and I enjoy its elevated head and feet feature. I had a fine experience dealing with their sales rep.

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    Robert increased rating by 4 stars.
    Customer Service
    After a positive interaction with Craftmatic Adjustable Beds, Robert increased their star rating on Aug. 4, 2017.

    Updated review: Aug. 4, 2017

    Danai (Craftmatics customer service manager ) spent 2 weeks resolving my motor problems. She was able to find used motors for our bed. New or used doesn't matter to me, the bed works.

    Original Review: June 27, 2017

    The motor mount housing on one of our beds broke. I called Craftmatic and was told the parts are no longer available. However, they can sell us an upgrade for $3600.00. When I said that was not an option at this time, they hung up.

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    Craftmatic Adjustable Beds
    Response from Craftmatic Adjustable Beds

    I have looked through both our service call history and sales call history and can not find any record of you calling. I will have someone from our service department contact you to assist in repair of you bed.

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    Customer ServiceStaff

    Reviewed June 17, 2017

    We love Craftmatic. We got our third Craftmatic bed since 1983. We passed the first one to my son, bought the second one in 1992 when we were living in Connecticut and now that we moved to Washington, we decided to improve again so we bought for the third time and it is the best thing in the world. I enjoy the comfort of being able to lift my legs because I got bad circulation. The sales rep was super and I was talking to a nice guy every time. We had a nice conversation and I would recommend him as the sales representative to anyone.

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    Reviewed June 14, 2017

    We enjoy the bed and like Craftmatic very much. The features I like most are that it raises up and down, and the massage.

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    Sales & MarketingStaffReliability

    Reviewed June 13, 2017

    It was great with the Craftmatic sales rep and I chose to buy their adjustable bed for the reliability and the rating. Also, it's a very comfortable bed and I enjoy the incline and recline for my health services.

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    Punctuality & SpeedStaff

    Reviewed June 11, 2017

    I had just had back surgery in 2000. I was willing to do anything that would help my back so, it was an easy decision when the Craftmatic salesman came to our place, he came at the right time. I had nothing but good things to say about him and the people who helped me when I went in on my computer and that my cat had chewed some cord into. It's nice to know that they do come remote now. I don't have to worry about the cat chewing the cord into again.

    I like the ability to be able to position the bed in a way that would be comfortable to my body. I also like the massage and the vibration. My husband talked about my bed being so comfortable. He came in and laid down across my bed. He got back to his bed and it wasn't near as comfortable as mine. About five or six years ago, I bought him a Craftmatic. My granddaughter also sleeps with me when she comes to bed with me. She loves the vibrator and being able to move the bed head and foot up. So, she has used it as a play toy. The bed is worth it. We spend the bigger part of our life sleeping and most people don't spend any money on that. It should be one of the most important things that you do for yourself. I would recommend Craftmatic.

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    Staff

    Reviewed June 10, 2017

    I have a lot of back problems. My wife has shoulder and neck problems, too. We thought getting a Craftmatic bed would help us so we got one. Their people have been very helpful and the bed is very comfortable. We like the bed's massager. The massage feels good. My wife sleeps better and she has in years, and I don't have problems sleeping anymore, too. I have recommended Craftmatic to some of my friends.

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    Customer Service

    Reviewed June 8, 2017

    I had my first Craftmatic Adjustable Bed for 17 years and just recently, I purchased another one. I have bad back problems and the bed helped me a lot. I like the adjustable feature a lot. I rest my back in bed a lot. I'd play games and read on my Kindle. I have a sitting position and it rests my back and my legs. Moreover, I had great customer service and anything I've needed or any questions I've had, they've been more than willing to answer.

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    Punctuality & SpeedStaff

    Reviewed June 7, 2017

    I needed a bed that was comfortable and one that could elevate my feet and my back. That's why I went with the Craftmatic and the elevation is the feature I enjoy most. The sales people were also really nice to me and they explained the bed. It was just a real nice time.

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    Customer ServiceStaff

    Reviewed June 6, 2017

    My husband and I decided to buy a Craftmatic adjustable bed so that we could raise the bed a bit.

    Their sales representative was excellent and I appreciated the professionalism of the gentleman who sold us the bed. He was really accommodating. It was a lot to get us a bed like the one we got and he was able to do it. Their delivery guys came to our home and showed care for the equipment and concern for us.

    Since getting the bed, my husband and I have liked the vibration feature. I've also liked the position where I could elevate both my head and feet. Furthermore, I appreciated the follow-up calls that I get from the from the gentleman who sold us the bed. It means a lot to me because that shows concern and that they did not sell something and then forget about the person the product was sold to. Also, if there is anything I need for maintaining the bed, I'm able to get it as well. I've already recommended Craftmatic to a friend. I'm very pleased with the product.

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    Staff

    Reviewed June 5, 2017

    I had a really bad arthritis. I also injured my back at work. I had problem sleeping. I would turn on the vibration and it would run for about 30 minutes before it cut off by itself. It was comforting.

    The sales representative and I got along fine once he realized that I had my mind set on one thing only and that was it. I have enjoyed the bed thoroughly all these years. I am their best statesman for the goodness of the bed because I told all my friend and my friends wanting one. A lot of them don't need it right now but they were all interested in it. Once I got the bed, they saw an improvement in me so that really sold them. They all wanted to come over and lay down in my bed and try it out. I tell everybody that they should get a Craftmatic bed or a bed that vibrates and heats.

    The only thing that Craftmatic needs to improve is that the box spring and the mattress separate. Because they separate, the box spring don't hold up as well as an ordinary box spring. Also, the mattress was not any good at all. But, I would recommend it to friends anyway. I recommend to friends as long as the product does me good.

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    Customer ServicePriceStaff

    Reviewed June 4, 2017

    I’m a hard laborer who does trees for a living. I bought Craftmatic because of how it leans up and it’ll comfort my body and legs, for height, and my back also. It makes me feel better and that’s why we decided to go with that. The sales rep was very good, helpful, honest and nice to get along with. That’s what I always put people in, how honest they are and what they got to say and if their word is what their product is. That goes a long way with me, my wife or anybody.

    It’s more like a hospital bed. It’s very comfortable in different positions that you can conform the bed into to fit your leg or back problem. I like the back height control. You can raise it so your head can be up a little higher. I can go all different heights if I want. Plus, my wife likes the vibrating part of it, which makes her relaxed.

    In conclusion, we’re glad we made the decision to call Craftmatic and get it. The price was very affordable compared to other comparable beds. We enjoy it and we would do it again in a minute if we needed another one. We only had our Craftmatic for a year, but it’s very nice and we recommended it. When friends and family are over for dinners, we’d show it to ‘em and they were impressed. They really liked the bed and they would talk about it.

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    PriceStaff

    Reviewed June 3, 2017

    The Craftmatic sales rep did a very good job walking us through purchasing the beds. It was excellent. I owned my previous bed for approximately four to six years. I was having chronic pain in my lower back, hips and shoulders and not sleeping very well because I was constantly turning and tossing in bed. Since having the Craftmatic bed, I no longer wake up hurting every morning as I did before. It is well worth its money to me. The features I enjoy most are the elevation of the head and feet and the vibration in the bed. With Craftmatic, I sleep very, very well.

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    Sales & MarketingStaff

    Reviewed June 2, 2017

    We have a lot of physical problems so we decided to get a Craftmatic bed. Another reason is we could lift the legs and the head of the bed and we enjoy that feature. The fact that we can lift the foot end helps. It has been working so well for us and we appreciate that it is a quality product. Plus, our experience with the sales representatives is good and everyone’s always been very kind.

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    Reliability

    Reviewed June 1, 2017

    I got a Craftmatic and the feature I like best is lifting the head. Sometimes I sit up in bed and read also. After I had slept on that bed a few nights, I recommended it to my daughter and she also bought a one. I've had my Craftmatic bed for about a year already and up to this point, it has been completely reliable and has done everything that it was represented to do. I would recommend it to others.

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    Customer ServicePunctuality & Speed

    Reviewed May 30, 2017

    We ordered it on 3/11. When it arrived, (a month later) right side of bed would not work. Scheduled a service visit for a Wednesday 4/19/2017 and took time off work, no technician showed up. Technician said that it was scheduled for Friday 4/21/2017 and yet couldn’t make it till the following Monday 4/24/2017. He could not fix it and ordered a new motor. They Came back to change motor 05/03/2017. It was changed but now the mechanism that raised the bed was determined to be the problem. He also noted that a roller was missing. He Ordered another part. Then called and said they were bringing a new base. When it got there with the new one, told them about the other bed being noisy (didn't realize it was loud until we compared it to the other bed when it got fixed). When I called on the phone to inquire about it, I let the person listen to it and she said it sounded like a lawn mower and that she would order me a new vibration motor.

    Then, the repair guy came again. He replaced motor but could not get it to tighten up. He tried to stuff it with the caster cups to make it more snug and even tried to staple the pouch. It is quieter, but the technician noted that the elastic band unravels on its own. I have these notes. I do not know why you are saying that there is nothing wrong because there is. However, the problems with the bed, the poor customer service and being called a liar should be enough for us to expect a full refund. If we never had a problem, then I could see a charge for return. This is not the case. The bed has not been right from day one. Company Rep is telling me the technician said there was no problem and they basically called me and my wife liars.

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    Reviewed May 19, 2017

    We ordered at received our split king Legacy bed. Being a split king, the bed has two separate base units. Set up went fine, however once the delivery people left one of the base units stopped working. We attempted several times in the next couple days to talk to someone about the issue. Finally talked to Craftmatic and they instructed us to contact the base manufacturer. Three days later a tech came to our house and diagnosed the problem as a faulty controller. The next week a different tech came to install the part. Still did not work. He ordered more parts that have been promised to be shipped for the past 10 days. Nothing. No parts. No tech. Still fighting with both Craftmatic and the manufacturer. Nobody seems to want to help.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed May 17, 2017

    I feel return policies for both bed frame and/or mattress needs to be improved. I purchased Split King Model 1 Bed @ 2 months ago. First, one mattress was torn, replacement approved. Then, after sleeping on mattress husband's back problems increased and we both found them to be too hard and seemed to sink in middle. Ask to change to a different mattresses and was told even though I had mattress warranty would have to pay $90 to exchange on one since there was no damage which I did. I was since softer ones, still sinking in middle and back problems.

    Anyway, it became difficult to contact a service person and the tone was not friendly. The only choice in the end I was given was to return because no other mattress available. So, since I would have to pay $999 to return, I am trying to get other mattresses that will work with base. Although it is stated that it will cost to return, for any item purchased unseen or tested there should be free return policy for buyers. It was a awful experience.

    I wish you could read my entire treatment. The tone of service people in my opinion was not friendly. The advertisement for online. Buying should, I feel, should be made by law to state first that buyer has to pay $999 to return regardless of reason. I can see elderly being easily taken by all the excellent advertisements and reviews. I was. WARNING, NOT SATISFACTION GUARANTY AND YOU PAY TO RETURN IF NOT SATISFIED!!! I feel that businesses like less should be listed by themselves. Craftmatic order **. Just frustrated. I was taken in by advertisement and will be more careful when buying from site unseen merchandise. But feel more can be done to alert the public of their final responsibilities. Thank you.

    Updated on 03/16/2018: After over a year, since March 2017, trying to sleep on our split king plush after putting pillows, carpet pieces trying to get relieve from sagging mattresses WE GIVE UP. My husband tries & tries put ends up in recliner as his back pain returns. My neck is now headed for therapy. The mattress are not just the quality you would expect for the price after you rise head and foot for a while (past warranty days) the middle sagged in middle, at ours-did. We complained of the too hard board feel of first ones then suggested the plush which was worst no support.

    Craftmatic only would come get it if we paid them and customer service was not help basically said our problem. So disappointed in them not backing their product. My Vote: DO NOT BUY THIS MATTRESS. UNLESS YOU HAVE MONEY TO WASTE. SHAME ON CRAFTMATIC for no help. Plus not receipt yet. Just have sheet from mattress delivery. Does anyone know of a good replacement mattress that will work with our basis? Or should we just start over and stick to try before you buy. Or only buy online if company pays for return long enough for you to really use mattress to see if it really stands up.

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    Staff

    Reviewed May 16, 2017

    I purchased a Craftmatic adjustable bed because of my husband’s health. I like being able to raise our bed's feet or the head depending on how I feel or how my back is. My experience with the sales representative went fine, and overall, I would recommend Craftmatic.

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    Sales & MarketingStaff

    Reviewed May 15, 2017

    My experience with their sales rep was good. I'd recommend Craftmatic.

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    Contract & TermsPunctuality & SpeedStaff

    Reviewed May 14, 2017

    My husband had a heart attack and a stroke and needed a comfortable bed. We got a Craftmatic adjustable bed and I didn't have any problems with the sales representative. He was courteous, answered all my questions and we came to a good agreement on which one to buy. I liked the ease with which we were able to purchase the bed and how quickly we received it. The people who came in and set it up were very courteous and kind. Also, we enjoy the adjustable factors of the bed and we could raise our head and feet because it makes it so comfortable. The fact that we have a duo bed where each of us can raise and lower our sides however we want makes it the best.

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    Reviewed May 13, 2017

    I purchased a Craftmatic bed for its massage feature and it's very comforting.

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    Sales & MarketingStaff

    Reviewed May 12, 2017

    We needed more comfort than we had so we purchased a Craftmatic bed. The sales representatives were very accommodating and friendly. The bed got delivered exactly on the date that they were supposed to deliver it and was set up for us. The people explained very clearly how to use it. I enjoy everything about it but mostly that I could accommodate the bed to be more comfortable. I could raise my head and leg. The mattress is really comfortable.

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    Reviewed May 11, 2017

    I am a prior owner of a Craftmatic bed. I had a problem with the first bed wherein after five years, I had a part that broke. Craftmatic sent me a replacement part that I was able to put on and it continued for about another seven years, so I was happy with it. I like the adjustable portion of the bed.

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    Customer ServicePrice

    Reviewed May 10, 2017

    I wanted to buy an adjustable bed 40 years ago, but I couldn’t afford it. Now that I have my kids all raised, I had the money to purchase one. Craftmatic was cheaper than any of the other beds that I looked at. I enjoy all the features of the bed, especially the memory that the bed has. I can set it by hitting the set button and it’ll go back to my perfect setting every time. Also, Daryl was the perfect salesman. My experience with him went real well and I enjoyed talking to him. If I had to do it all over again, I would buy another Craftmatic bed.

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    Staff

    Reviewed May 9, 2017

    I bought my first Craftmatic bed in 1997 and enjoyed it so much. When it started getting old, I decided to switch to a newer version so I got the newer one in 2016. I like the ability to raise my legs because I have problems with my legs and back. I also enjoy the ability to sleep with my head elevated. I also like the massage features that it has and that I can push a button and the bed will go flat. I like the finished product and have enjoyed the new bed for over a year. I’m so glad I made the choice. Moreover, I like the way the salesperson worked with me. He was very good, professional, answered all of my questions about the new bed, and even made recommendations that I’m very pleased with. The overall experience has been wonderful and I would definitely recommend Craftmatic to anybody that has back or leg problems.

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    Staff

    Reviewed May 8, 2017

    I bought a Craftmatic adjustable bed for health's sake. I like that I'm able to raise my head and my knees. It helps with lower back pain. Also, the sales representative was very wonderful.

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    Staff

    Reviewed May 7, 2017

    I am a repeat Craftmatic customer. My experience with their sales person was a very positive and creative process. I like the continued customer support and the ability to have different mattresses on a king size bed. I also enjoy being able to adjust my bed to the needs of my body.

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    Reviewed May 7, 2017

    I like the ability to adjust and sit up to read and watch television. Being able to raise the bed has made me sleep better, and I don't have to worry about snoring so it has worked out real well. At the time we purchased it, my husband just had a triple bypass so it came in handy.

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    Punctuality & SpeedStaff

    Reviewed May 6, 2017

    I had a real bad backache and needed to have something with a vibrator and be able to adjust the bed at different levels so I can get rid of my backache. The sales representative from Craftmatic knew his job and described everything to me. He was very good. When I wake up early in the morning, I let the bed vibrate for a half an hour before I get out of bed and then I feel a lot better. I use the bed all the time and it helps my back quite a bit. I like it very much and I recommend it. It suits me perfect.

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    Sales & MarketingStaff

    Reviewed May 6, 2017

    I started looking up information and decided to get a Craftmatic bed. The sales representatives are very helpful and look after you. I enjoy that. My brother loved the bed. I enjoy all of its features, and raising the head up is one of my favorites.

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    Sales & MarketingStaff

    Reviewed May 5, 2017

    This is my second set of Craftmatic bed. The sales rep was very good. I use the head and the leg lift at night.

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    Customer ServicePriceStaff

    Reviewed May 5, 2017

    I like the adjustable feature of the Craftmatic bed which I bought because of the quality, longevity as far as the company has been around, and price. I also like that the company has been around for a very long time.The salesperson was fabulous. She got to know me and directed me in the right course so I was able to choose the correct bed. The Craftmatic people are very helpful and personable, and the customer service is excellent. I would recommend Craftmatic to a friend.

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    Sales & MarketingStaff

    Reviewed May 4, 2017

    My daughter-in-law's mother had a Craftmatic bed. I like that it's lower and I could get in and out of the bed better. My experience with the sales rep was very good.

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    PriceStaff

    Reviewed May 4, 2017

    I need to have the head of my bed elevated so I bought a Craftmatic adjustable bed. I like it and the cost wasn’t that much. Also, the sales representative was very nice and informative. I’ve talked to her since then.

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    Reviewed May 3, 2017

    I was trying different beds to get rid of a backache. Eventually, I decided to purchase a Craftmatic adjustable bed, and Since getting one, it has taken care of my back problem when I'm sleeping. I like being able to raise my head so it's not level with the rest of me because that's the way I can sleep without getting a backache.

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    PriceStaff

    Reviewed May 3, 2017

    I purchased a Craftmatic adjustable bed because of the price, and their sales representative was excellent. I enjoy the leg part feature where I can lift my legs up.

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    Reviewed May 2, 2017

    I needed to have my feet elevated at night so I purchased a Craftmatic Adjustable Bed. I enjoy the adjustable part that we can adjust my wife’s side and my side of the bed to our needs. I also like the vibrating feature. The two settings for vibrating feels great on my back.

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    Reviewed May 2, 2017

    I like the adjustable parts of the Craftmatic. I bought the bed for health purposes.

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    Punctuality & SpeedStaff

    Reviewed May 1, 2017

    Due to health reasons we got a Craftmatic bed. Their people were very quick at putting things together and everything came out just perfect. The adjustability of the bed made it very comfortable for my father.

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    Reviewed May 1, 2017

    I like fact that the Craftmatic goes up and down, as well as the vibrator functions. It was a wonderful experience overall, and I would recommend Craftmatic to a friend.

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    Reviewed April 30, 2017

    My Craftmatic bed's head rising makes the bed better while sleeping. Overall, it is a comfortable and relaxing bed, and I would recommend it.

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    Sales & MarketingStaff

    Reviewed April 29, 2017

    I've owned my previous bed for about 10 years. We needed a new bed and saw the Craftmatic advertisement on TV so we bought one and switched to it. I enjoy all the features of the bed because I can lift my head up to watch TV or just get in a comfortable position and raise my legs if they hurt. It's very nice, and is a lot more enjoyable. It seems that we get up in the morning and we feel a lot better than how we did on the flat bed we had. Also, my experience with the sales representatives was very good. They were very cordial and helpful in the ones that we picked. I'd recommend Craftmatic to anybody.

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    Sales & MarketingStaff

    Reviewed April 28, 2017

    I called Craftmatic and liked what I heard so I purchased an adjustable single bed. I like being able to raise the head of the bed. My experience with the Craftmatic sales representative was very good. They were all very efficient and courteous.

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    Staff

    Reviewed April 8, 2017

    I had a Craftmatic before and had gotten one again. The sales rep was very helpful and considerate. With the bed, I enjoy being able to adjust the head and feet to a position that makes me comfortable.

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    Staff

    Reviewed April 7, 2017

    Back in 2001, we had a very good experience when the sales guy demonstrated the Craftmatic. We bought the bed because of lower and upper back issues, as well as sleep problems. And I like that I'm able to raise my head and feet with Craftmatic. We've had good experience every time we dealt with Craftmatic and we're completely satisfied.

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    Staff

    Reviewed April 7, 2017

    I had a friend that had gotten a Craftmatic bed. I’m a golfer and have aches and I really wanted the same comforts that she had. I like the tilt and the softness of the Craftmatic bed. The vibration features are very nice, too, though I don't use them very often. Also, my experience with the sales representative was very good and they delivered the day they said. The only thing that would’ve helped me is if they had found a place to take my old mattress away. That was a little inconvenient. Other than that, all my guests that sleep on it enjoy it. I’d recommend Craftmatic to a friend.

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    Sales & MarketingStaff

    Reviewed April 6, 2017

    I have lower back problems. I also have acid reflux. Because of these health issues, I decided to purchase a Craftmatic. Their sales reps also had a great deal to do with my purchasing because they were able to give testimonies as well. They were also very polite and consistent. With the Craftmatic, I enjoy that I’m able to elevate my head and feet from time to time. I even get a massage every now and then. I will encourage anyone that has lower back problems, acid reflux problems to purchase this bed. When you do, you would be able to tell a drastic difference on any other bed that you lie on.

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    Staff

    Reviewed April 6, 2017

    I purchased a Craftmatic adjustable for health reasons. I had a great experience with their sales representative and I've enjoyed all the features of the bed.

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    Sales & MarketingStaff

    Reviewed April 5, 2017

    We've owned a Craftmatic for about 25 years. And because of their warranty and good product, we bought a new one this year. I had excellent experience dealing with their sales rep. As for the bed, I enjoy raising the footrest the most due to my back problems.

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    Staff

    Reviewed April 5, 2017

    I was having so much back trouble and after I got out of the hospital, my husband didn’t like to get too far from me in case I needed something during the night so we tried the Craftmatic. We got the twins and thoroughly, thoroughly enjoyed them. I'm able to adjust the head and foot according to how my back or any part of my body is feeling. Or, if I'm a little under the weather and I need to be in there to watch a little TV or perhaps to read, there’s always a way to adjust for my individual comfort. For any married couple, the twins are the best because no two people like a mattress the same. One wants it firm, one wants it soft, one like the head raised, one likes the foot raised, and that can be done with the twin mattresses. They still lie next to each other but each mattress can be adjusted to their own liking.

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    Sales & MarketingStaff

    Reviewed April 4, 2017

    I wanted to have an adjustable bed so I purchased a Craftmatic. Their sales reps was very good. I would recommend it.

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    Staff

    Reviewed April 4, 2017

    I was in a car accident and I had back and knee issues so I needed a bed that wasn't completely flat all the time. So we got our first Craftmatic bed in 1999 and it lasted up until recently when I replaced it in 2017. I then ordered a second bed and the sales agent that I had was exceptionally good and I would recommend her to anybody. My Craftmatic bed is fabulous and I love it. I also love the fact that it raises my legs as well as my feet and head and that it also has a massage on it. On an achy day, I get into bed and it feels really good. The new bed also has lights, so it's really a great item. I'd recommend it to anybody who has any type of disabilities.

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    Staff

    Reviewed April 3, 2017

    Craftmatic is definitely a 5-star in all areas. I had a bed that was given to me but I needed a smaller size. So I gave that to someone else and purchased a regular size Craftmatic bed. I enjoy the elevation of the head most because I have health issues wherein the head of my bed is supposed to be elevated. And I can do that with a remote control. Plus, elevating my feet when these are tired or swollen is my favorite part of it.

    The sales representative was awesome. She not only found me a bed but I also got it within just a matter of days. And it was exactly what I was looking for. She did a great job. The biggest problem I have is keeping my grandchildren out of it when they come to visit. They love to get in it, raise the head up, watch television, put their feet up, turn the massage on and run down the batteries in my remote control.

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    Reviewed April 3, 2017

    Craftmatic adjustable bed sounds like it would take care of all of my problems, as my body is not as limber as it used to be. It makes me comfortable no matter what position I need to be in, whether it's to ease the back or legs. The massage is wonderful. It gets everything all relaxed in there.

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    Sales & MarketingStaff

    Reviewed April 2, 2017

    I slept in my Modus for over 10 years and then I finally had to get rid of it. So, I decided to buy a Craftmatic adjustable bed. Their sales rep was excellent. I like making the Craftmatic go up and down and I like the massage too.

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    Staff

    Reviewed April 2, 2017

    I already have purchased a Craftmatic a while back and it wore out. I went looking for another one and I had a very good experience with the sales representative. I like the raising of the bed's head.

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    Sales & MarketingStaff

    Reviewed April 1, 2017

    I purchased a Craftmatic adjustable bed due to health problems and I enjoy all of the features. My experience with their sales rep has also been great.

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    Punctuality & Speed

    Reviewed April 1, 2017

    I've had my Craftmatic adjustable bed for about six years now. Buying it was an easy process and it was on time. The delivery was also as it was told to us and we found that very comforting. The thing I like the best about it is the comfort of the mattress. Secondly, I enjoy the adjustments because I can adjust my side of the bed for what I want it and my wife can adjust hers the way she wants.

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    Sales & MarketingStaff

    Reviewed March 31, 2017

    I previously owned a Craftmatic so I purchased a new one and had a great experience with the sales representative. I enjoy the adjustable head and massage features the most and the bed is very comfortable. I would recommend it to a friend.

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    Staff

    Reviewed March 30, 2017

    We’ve had Craftmatic beds for about 15 years and three years ago, we decided to get a new one. We found them to be comfortable and they're adjustable for various purposes, and the vibrating feature of the bed was an extra plus. I also love the feature of being able to control the orientation of the bed and the vibration. Overall, the bed serves its purpose and we’ve enjoyed it since we’ve had them. We’ve been a successful user of the bed. We also had a good relationship with the sales representative for Craftmatic.

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    Reviewed March 29, 2017

    I’m handicapped. I have both legs amputated, so I purchased a Craftmatic Adjustable Bed. I like raising the head and foot up, and it’s comfortable too. All my experience has been good and I would recommend them.

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    Reviewed March 28, 2017

    We've been very satisfied with Craftmatic for 20 years. I enjoy the bed especially when I press the button and it takes me to a sitting position to get out of it.

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    Staff

    Reviewed March 27, 2017

    I am very happy to have a bed that helps me on all the positions that I can get with my Craftmatic bed. I have back problems so I purchased the bed and I like that I can prop it up, head and foot, because it makes me comfortable. Their sales representative was very helpful and instructive.

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    Sales & MarketingStaff

    Reviewed March 27, 2017

    We are previous owners of a Craftmatic bed so we chose to purchase a new one. I enjoy that I can let the head or the feet up and down. My experience with the sales representative could not have been any better.

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    Reviewed March 26, 2017

    I have a Craftmatic adjustable bed for about 40 years. The one I have right now is my third one. I like my Craftmatic bed and what I enjoy about it the most is the part where I can put the bed up and down.

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    Sales & MarketingStaff

    Reviewed March 26, 2017

    I’ve got a Down Syndrome son and he couldn’t always sleep very good so I bought a Craftmatic bed. I got to prop him up on the bed and he’s got the vibrator on. He sleeps real good every night. He won’t even let me lay in it. I’d recommend anybody to get this bed. Also, the sales representatives were real extra nice.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed March 25, 2017

    I was having issues not being able to sleep in the bed anymore. I was sleeping in my recliner. I thought the Craftmatic adjustable bed would be the perfect answer and it was. It was easy to get. Their sales reps were excellent and very helpful. They were patient with me while got my funding together. And they were very quick putting it up and professional about getting it in and out. Now, I enjoy being able to incline so that I can read in bed and take the pressure off my back sometimes when I’m sleeping at night. I definitely recommend it to anyone having issues with their backs.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed March 25, 2017

    I enjoy the fact that I can raise the back of the Craftmatic bed up and sit and watch TV at night. If I’m tired, it gives me a chance to stretch my legs and raise my head and just sit and really enjoy it. I have really bad reflux and that helps me. My husband is in 4th stage kidney failure so he has a lot of problems with his legs swelling, and he can raise his legs. And then he also sleeps with a bypass machine, and he’s able to raise his head a little bit for that too.

    The Craftmatic sales representative was very good. We talked several times and he was always very good to give me the information that I needed ahead of time, so I would have my sheets and everything I needed. When the Craftmatic bed made it here, I was ready to just make it up and go to bed. I would recommend it because I rest so well and it has really made a difference in my life. I have certainly enjoyed my Craftmatic bed.

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    Staff

    Reviewed March 24, 2017

    I purchased a Craftmatic adjustable bed for comfort and the adjustments on the head and the feet. Their sales rep was very good. On the whole, we thoroughly enjoy the bed.

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    Sales & MarketingStaff

    Reviewed March 24, 2017

    I like Craftmatic's adjustable headboard as it helps me sleep. I bought it for comfort and the sales representative was really good.

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    Staff

    Reviewed March 23, 2017

    We've had our Craftmatic bed for seven years now and we bought it for health conditions. We like the elevation of the feet because my husband’s legs swell and the elevation of the head. The sales representative was great and wonderful too.

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    Customer ServiceContract & TermsStaff

    Reviewed March 16, 2017

    Company didn't tell me I was receiving a reconditioned Model 1. I had agreed to a new Legacy. I bought from this Co. ONLY for LIFETIME FULL WARRANTY. It's only 1 year full. Then, I'll pay for repairs. Salesman, Alan, knew this was PRIMARY reason I was spending more. I called after I received the contract stating Reconditioned Model 1. (11 hrs. after sale) I was told that Sheryl would check if I would be charged $760 and call back. While waiting over 1 hr., I received 2 emails with shipping codes. The email said it wouldn't be shipped until one hour. Everything is in walkable distance according to Alan. I called shipping (same #/different ext.), got thru immediately. Shipping immediately knew my name and said that I would be charged $760 to cancel now. Remind you, contract said I would be contacted for shipping information and processed only AFTER I signed and returned the contract I just received 5 hours earlier.

    March 13, when I cancelled 1st time, I received a call, asked if my bed was a wall hugger. She said, "No." I canceled and was told I wouldn't be charged anything. I requested different sales rep. She transferred me to Alan without my knowledge. I listened, told my reasons and I also could buy two of line Leggett and Platt (makes their beds) it Reveie (makes Tempur-Pedic) for $1000 less. Alan said he wouldn't take $900 off my purchase. So, unfortunately, I agreed. Now, in a lot less time without ANY VERIFICATION of contract, I have the choice to cancel for $760 or receive a bed I did not AGREE to purchase. Alan was pushy, he lied, and I do believe that my bed was "pushed up" in hopes to make a sale...

    5 hours after I was emailed information and WHILE WAITING shipping number sent! Then, shipping immediately knew my name and status without even looking in computer? I've emailed twice, called and NO ONE has called back. If They could have even apologized!! I imagine the reviews about no one responding when help was required happens more than written. They got the sale of at least $760... I advise anyone thinking about Craftmatic beds, go to Plush Beds, Leggett & Platt. Each has top reviews. Flex-a-Bed is another quality place. All have BETTER WARRANTY and CUSTOMER CARE!

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    Craftmatic Adjustable Beds
    Response from Craftmatic Adjustable Beds

    I am sorry you feel deceived. Your original order was for a Legacy bed. You called in and indicated you wanted a wallhugger bed. The Legacy is not a wallhugger so your order was changed to a Model 1 Wallhugger which was only available in a reconditioned base and a quarter of the price was refunded. This was sent to you in your Docusign paperwork and clearly noted as reconditioned. You were never charged the reroute fee even though you changed your mind and the order was cancelled after shipment. You were also refunded in full the day after you cancelled.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

    Reviewed March 4, 2017

    My wife and I love this bed, very comfortable. We got the split king and it works great. Delivery was quick and the delivery guys friendly. They even attached our headboard. Being in sales I knew the phone salesman would be aggressive but I knew exactly what I wanted and he was nice and funny too. I was able to negotiate the original price down so I feel I got a great deal. I recommend.

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    Staff

    Reviewed March 1, 2017

    I have a very bad back problem so I purchased a Craftmatic adjustable bed. Their sales rep was very pleasant. I enjoy using the massage feature the most and I also use the up and down head and foot to elevate my legs because it is so far comforting.

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    Reviewed March 1, 2017

    I can't sleep laying flat, I have to be elevated. So, I purchased a Craftmatic adjustable bed for comfort. I like its massage feature and the way it operates.

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    Staff

    Reviewed Feb. 28, 2017

    I was having problems with my back and I could not lay flat on a regular bed anymore. I like the fact that the Craftmatic bed raises the head and legs so that I can take pressure off my back. I was really surprised how well-informed the reps kept me because at the time they delivered the bed last year, there was a snowstorm. They had to postpone delivering it but they were here when they said they would be and ran into my house in ten minutes. I was very happy with the service.

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    Sales & MarketingStaff

    Reviewed Feb. 27, 2017

    I have a continuing back problem. I like the Craftmatic bed's feature of raising the head and the massage. I had a very good experience with the excellent sales rep. Also, all the personnel with Craftmatic have been very good and professional.

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    Staff

    Reviewed Feb. 26, 2017

    I had a very good experience with the sales rep that I talked to. I got a Craftmatic bed for comfortability and I like the set up in the bed. I recommend it.

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    Sales & MarketingStaff

    Reviewed Feb. 25, 2017

    I like Craftmatic's adjustability so I decided to get one. I like its feature that allows us to elevate our heads and feet because it eases the stress on our backs. My experience with their sales rep was very good. If I had to do it all over again, I would consider a split queen size bed.

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    Reviewed Feb. 24, 2017

    I have acid reflux and it's very bad. I used to walk the fort at night or sit up in the chair because I could not lie down. Now with the Craftmatic, I'm able to sleep through the night. I like that we can raise our head and legs with the bed. Also, I immensely enjoy the vibrator. My husband uses a seat pack machine and being able to raise him up and getting him comfortable in the bed and there's no leakage from his mask. I also recommended the bed to many of my friends.

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    CoverageStaff

    Reviewed Feb. 23, 2017

    I like that Craftmatic is adjustable and the fact that it rises up on both ends so that I can get the covers on it. I had a fine experience with their reps, however, I never could get the first one they brought me to work, so they had to replace the whole outfit.

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    Staff

    Reviewed Feb. 23, 2017

    I previously owned a Craftmatic bed in the past and now I got a new Craftmatic adjustable bed. To elevate the head and the feet is the feature I enjoy the most. The sales rep was excellent and everyone has been nothing but perfect. They are very personable, helpful, and kind. I'd recommend Craftmatic.

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    Sales & MarketingStaff

    Reviewed Feb. 22, 2017

    I had a great experience with the Craftmatic sales rep during purchase. I wanted something to sleep better and the Craftmatic adjustable bed really does help. I enjoy its comfort. My bed also has the massage thing on it and I like that too.

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    Reviewed Feb. 22, 2017

    I have back problems so I decided to get a Craftmatic Adjustable Bed. I like the fact that I'm able to raise the head and foot end of it. Overall, this bed does me good.

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    Sales & MarketingStaff

    Reviewed Feb. 21, 2017

    I purchased a bed from Craftmatic due to the fact that I could get a dual queen size, which I could not get in any other products. The sales rep is great. I enjoy my bed's head raise feature because I have acid reflux.

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    Sales & MarketingStaff

    Reviewed Feb. 21, 2017

    I have lower back pain. I mostly enjoy the adjustable facility as well as the vibration feature of the Craftmatic bed. Plus their sales rep was excellent. I appreciate the fact that they checked back with me after a year to see if the bed is still fitting my needs and it seems as though they care.

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    Reviewed Feb. 20, 2017

    I use Craftmatic and it works fine.

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    Reviewed Feb. 20, 2017

    I had my original mattress for over 20 years and decided I needed a new mattress. I also wanted to eliminate the use of a seat pack machine so I got myself a Craftmatic mattress, and that worked. I like their elevation feature where I could lift my legs and head in the air. I have recommended it to different friends and they have also purchased.

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    Customer ServiceStaff

    Reviewed Feb. 19, 2017

    I had many physical mobility issues, back pain and swelling. I was not able to sleep lying down and had really bad acid reflux. 25 years ago, I got my first Craftmatic. I really like the ability to be able to change positions. And even the slightest position just brings such a quality and comfort for the back up and from the waist down. There are so many positions, and the bed is easy to get in and out of. I also like the massage part of it.

    I used to weigh 500 pounds and had all sorts of health problems. It was just so hard to get up and moving. And being able to have the Craftmatic get up and down, and get me in and out of the bed was great. Since that time, I've lost 345 pounds and maintained that, but still the use of that bed in adjusting and giving myself the quality of comfort that I didn't even know I deserved or wanted have been such a gift. And I have had no problems when I called for Craftmatic. They have come right away. The first bed I got has been really good and I'm really looking forward to the new Craftmatic bed I'm getting. The people that have come to visit have really enjoyed using the bed, and I haven't had anyone who hasn't liked it. So I would absolutely recommend it to friends, and I already have.

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    Sales & MarketingStaff

    Reviewed Feb. 18, 2017

    We've had a Craftmatic bed for 30 plus years and it has been the most excellent thing we've done for ourselves when we invested in that long ago. I just made a purchase of a new Craftmatic and the sales rep was outstanding. I enjoy the adjustable aspect of the bed and we always get a comfortable night’s sleep with it.

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    Reviewed Feb. 17, 2017

    I've heard about Craftmatic over the years and it was supposed to be a very good bed. Prior to Craftmatic, I also had an adjustable bed for 25 years. It was wired and the wires broke and that caused problems with the remote control. I like that our new Craftmatic bed's remote is detached so there would be no problem with the wiring going bad.

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    Staff

    Reviewed Feb. 17, 2017

    Craftmatic is a very comfortable bed and it helps. Plus their sales rep was pleasant.

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    Sales & MarketingStaff

    Reviewed Feb. 16, 2017

    I bought the Craftmatic bed so I can elevate the head. I enjoy that part the most. They had great sales reps and overall, I'm completely satisfied.

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    Reviewed Feb. 15, 2017

    I had a Craftmatic bed before which I liked very much. It's been a very good bed all these years so I got another Craftmatic which I really like too. I also like the way that it puts my feet up so that it helps me with my legs. I'd recommend Craftmatic to anybody.

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    Sales & MarketingStaff

    Reviewed Feb. 14, 2017

    I have back pain so I got a Craftmatic and now we enjoy sitting up and looking at the TV in the bed. Plus my experience with their sales rep had been very good.

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    Reviewed Feb. 3, 2017

    We needed a new bed, and we purchased one from Craftmatic Adjustable Beds. I like that it’s adjustable. It makes movements and changing positions is particularly easy.

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    Reviewed Feb. 2, 2017

    I needed a Craftmatic adjustable bed. My wife and I also had trouble with our backs. I like the head elevation for my acid reflux and foot elevation because it gives me better circulation. When they were selling it, I had a little bit of trouble but my bank accountant’s supposed to be getting that straightened out. We enjoy the bed. It makes living in the bedroom a lot more convenient and comfortable when I have to be in there. We'd recommend them and in fact, we’ve sold two more for them.

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    PriceStaff

    Reviewed Feb. 1, 2017

    I have health issues and Craftmatic price was good. The sales rep was also wonderful. He was very, very helpful. We just really enjoy the whole thing.

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    Customer ServiceStaff

    Reviewed Jan. 31, 2017

    We first purchased a Craftmatic in ’98 when we were in Arizona, and then we moved and didn't get to bring it with us. We didn't think we would need it. Mostly for comfort, we chose to purchase another Craftmatic bed. Their sales rep was tremendous and a big help. We had a little trouble with one of the beds and so we called him up. Before we could hang up, he was already pounding on the door to get the bed fixed and we really appreciated that. We enjoy setting our feet up, and then our heads up. It’s comfortable sleeping like that. We would and have recommended it.

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    Customer ServiceStaff

    Reviewed Jan. 31, 2017

    I’ve had three Craftmatics – one in 1996, the other one in 2000, and the last purchase was in September 2016. I enjoy the adjustable bed flex because it helps me with positioning and comfort and the massage. Their reps have always been very nice, professional and ethical, and I like the way they explain things to me. If I ever have a problem, the response has been very quick and they’ve been taking care of any problems as soon as possible. They treat me really well and they respect me as a customer.

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    Staff

    Reviewed Jan. 30, 2017

    Because of a physical injury, I decided to purchase a Craftmatic adjustable bed. The Craftmatic sales representative gave me all the information that I needed to make my decision. I find the bed extremely comfortable. It’s been a very nice transition. The controls are very easy, and also, I like the recline action on it. I can always find a nice position to sleep in, whether I’m elevated or have my feet elevated because my back is bothering me. It has been a wonderful addition to my sleep and even recreation to lie in bed and watch television.

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    Staff

    Reviewed Jan. 30, 2017

    I purchased a Craftmatic since I like to watch TV in bed. I've had it about five years and I like that I can adjust my feet with it. I was temporarily disabled and the fact that I can elevate my feet works well for me right now. Plus everyone at Craftmatic was helpful.

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    Installation & Setup

    Reviewed Jan. 29, 2017

    Craftmatic has a more updated mattress with all the controls and remote control compared to the first bed that I have had a few years ago. The two men who came to install the bed were extremely nice and gave me time to vacuum under the bed. They had to go outside a couple of times and were very careful about tracking things in. But the nicest thing was they took the time to tell me how to use the new control. I knew about it but it was nice to have them go over everything and they were very good. I was very pleased about the whole experience and the update is very nice. I’m 78 years old and this is very fabulous for sleeping.

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    Reviewed Jan. 28, 2017

    I've had two Craftmatic mattresses for eighteen years and I sleep better on the Craftmatic than any mattress I've ever slept on. The mattress is so comfortable and I'd recommend it.

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    Reviewed Jan. 28, 2017

    I got myself a Craftmatic adjustable bed. I like being able to raise my head it helps me get my back in a better position. I’m always finding different things that helps in my aging body by putting it in different positions at different times.

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    Price

    Reviewed Jan. 27, 2017

    I bought a Craftmatic bed because of lower back pains. We've had the bed for less than a year now and it is very affordable and comfortable.

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    Reviewed Jan. 26, 2017

    I have back issues so we purchased a Craftmatic adjustable bed. The bed is very comfortable and the mattress is perfect. We can adjust it higher if we'd like and I can lift my legs. I can also turn on the massager. It's so easy to fall asleep in.

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    Staff

    Reviewed Jan. 26, 2017

    I enjoy the comfort of being able to lift the legs and the head with Craftmatic. Also the staff was also just fine to interact with.

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    Staff

    Reviewed Jan. 25, 2017

    I had a Craftmatic bed and it was so comfortable that I got one for my daughter that lives in Louisiana. I enjoy pushing it up so I can watch TV in my bedroom. I just love it. But their staff was lousy. He brought the box in and told me that he didn't get paid to take it up and put it in the bedroom.

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    Staff

    Reviewed Jan. 25, 2017

    I've been wanting a better night’s sleep so I purchased a Craftmatic adjustable bed. I like its upright feature which makes it a lot easier to watch television in bed. Their sales rep was very informative, very helpful, and very polite. So far, the bed has helped my husband’s edema because he can raise his feet up a little - it has helped tremendously.

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    Staff

    Reviewed Jan. 24, 2017

    We had a Select Comfort before and it was getting old and sagging, so we decided on getting an adjustable bed from Craftmatic. I like the firmness of the mattress and the adjustable frame is really a help because I sleep halfway through the night on my left side. And then I get old-man aches and pains so I get on my back and jack it up. It's been really good. And the staff were real nice people to deal with. Overall, we're satisfied.

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    Reviewed Jan. 24, 2017

    I like Craftmatic adjustable bed's dual controls and its ability to move up and down, and adjust. It makes it easier to get out of bed. It also helps with my husband's snoring and it allows more comfortable sleep.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 23, 2017

    Ordered a Craftmatic Bed from the company website on 1/2/1017. My mother paid the full amount with her ATM card of about $2,700. We were told by Mr. **, the sales rep, that the bed was being shipped that day and should arrive at the delivery site by Thursday, 1/5/1017. He e-mailed me the shipping for tracking the bed. Bed never arrived at the delivery site until 1/18/2017. When called by the "White Glove" delivery to schedule delivery, we were told that they only do deliveries on Mondays. They came today. However, they brought 2 frames and no mattress. My mother is currently renting a hospital bed and needs her bed ASAP so she can send the other one back. Called Mr. ** and left message. Haven't heard from him. I can't review the bed because we still don't have it, but the customer service is a joke! I would not recommend this company to anyone!

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    Reviewed Jan. 23, 2017

    I enjoyed my head up and my legs up with the Craftmatic bed. It helps me to sleep better.

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    Reviewed Jan. 22, 2017

    I have chronic back pain but it's been a great sleep for the last sixteen years with Craftmatic.

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    Punctuality & SpeedStaff

    Reviewed Jan. 21, 2017

    In 1992, my husband was suffering from lung cancer, and Craftmatic was recommended to us as opposed to acquiring a hospital bed. I like the adjustable bed. My husband can adjust his side differently than I do mine so that complements our styles very nicely. Also, both of my experiences with the Craftmatic sales staff have been outstanding. They've handled my questions and explained thoroughly and efficiently and were accommodated quickly.

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    Reviewed Jan. 20, 2017

    I have problems with acid reflux and raising the head up and the feet of the Craftmatic adjustable bed helps me with that and also balances out my weight. It serves my purpose perfectly and I'm very pleased with it.

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    Reviewed Jan. 19, 2017

    I had my old bed for probably 40 years before buying a Craftmatic adjustable bed. They looked good so I decided to buy. I enjoy using the bed as I stay up to watch TV.

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    Reviewed Jan. 19, 2017

    I already had a Craftmatic Adjustable Bed for eighteen years so I got a new one. I like being able to raise my head and feet up with it, and it seems to last a long time.

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    Staff

    Reviewed Jan. 18, 2017

    The Craftmatic sales rep was very nice except he said that I would never have to pay more than $79 for a new mattress. Imagine my shock when I ordered a new mattress and found out it was a whole lot more. I got a new mattress but I felt that the other mattress I had was better. But I enjoy my Craftmatic bed and I love that I'm able to raise my head and feet. I have also convinced at least three other people to buy one.

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    Staff

    Reviewed Jan. 17, 2017

    I had surgery and needed to be able to adjust my bed so I got Crafmatic. I also went with it for its price. I enjoy adjusting the head and the feet of the bed because it makes me comfortable and gives me a good night’s sleep. The Craftmatic reps were wonderful, very accommodating, and made sure that we were satisfied. The person who came to adjust our bed was wonderful. He was not the delivery person but somebody else that Craftmatic sent out at no charge to us and it just made all the difference in the world.

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    Reviewed Jan. 16, 2017

    Craftmatic being assembled in America, it had the best rating out of all the beds. Its elevation feature for the head and legs is my favorite.

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    Reviewed Jan. 16, 2017

    Due to my physical condition, I enjoy being able to adjust the foot up and the head part of my Craftmatic bed.

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    Staff

    Reviewed Jan. 15, 2017

    The sales rep at Craftmatic was very upfront and honest about everything. It was a very positive experience. With the Craftmatic bed, I can set the position I'm in, whether I'm sitting or laying flat. Also, the ability to raise my legs or back if I want to have them elevated for medical reasons has been beneficial.

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    Staff

    Reviewed Jan. 15, 2017

    I purchased a Craftmatic adjustable bed for health reasons. Raising the head part really helps. Daryl was the sales rep and he was fantastic.

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    Price

    Reviewed Jan. 14, 2017

    I like the features and price of Craftmatic bed. I enjoy using the adjustments on the head and the foot because it helps immensely with my problem on acid reflux. The bed has helped and I enjoy it.

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    Staff

    Reviewed Jan. 13, 2017

    My aunt had a Craftmatic bed and when I went to her house, I really liked it. So when I got home, I bought one. Craftmatic's sales rep was very professional and nice. I enjoy my bed very much. I like the part where I can raise my head because I sleep better with my head elevated. I don't toss and turn at night and I'm very comfortable. I'm getting another Craftmatic and I would recommend this bed to anyone who wants a more comfortable night's sleep without having to sleep on several pillows or rearranging them.

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    Staff

    Reviewed Jan. 13, 2017

    The Craftmatic bed was recommended to us. The adjustable feature of raising the headboard or footboard is my favorite. It is a very comfortable bed. When we go stay with other people and come home, it's a world of difference. We really enjoy the Craftmatic.

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    Staff

    Reviewed Jan. 12, 2017

    I have back pains and the Craftmatic bed is very convenient for me. I like the way the bed lifts and I can set up the controls. I’m constantly moving around in the bed, but I can change it back and forth and that has helped a lot. Also, the sales rep was very helpful to me and my husband. We trusted him. Overall, it’s a really comfortable bed and Craftmatic is a reputable company. I know that I’m getting a great deal from them.

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    Staff

    Reviewed Jan. 11, 2017

    The service at Craftmatic has been great. The sales rep did an excellent job explaining the bed to us and we purchased it for its comfort and ease. I like using the Craftmatic's vibrating massage feature.

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    Reviewed Jan. 11, 2017

    The Craftmatic would be best for raising my back and knees in bed. Having so much accessibility to raising and lowering them really worked. Also, my grandchildren come over and giggle when they use the vibrate feature, which they love so much. I wonder how I could get a new remote control, though. I told the rep I spoke to that my remote is working intermittently. I'm not getting a good connection even when I put in new batteries.

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    Staff

    Reviewed Jan. 10, 2017

    I like Craftmatic's mattress and that I can adjust the bed to the position I like best. It was wonderful dealing with their reps. They were very nice and helpful in helping us make a decision and we've been well-pleased. It's been a little over a year and I would definitely recommend this bed to a friend with the experience we've had.

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    Reviewed Jan. 9, 2017

    We needed to get a bed that will split in the middle so I could raise the head, while her side wouldn't need to go anywhere. With the Craftmatic, the availability to raise the head on one side and not the other, vice versa, works great.

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    Staff

    Reviewed Jan. 9, 2017

    We wanted an adjustable bed, and we find Craftmatic to be a good bed and we like it very much. Our first Craftmatic bed was back in 1998. I enjoy raising the head part and the feet part if I need to. We use the vibrators as well. Also, we had a good experience with the sales rep and he did exactly what he said he was gonna do.

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    Reviewed Jan. 8, 2017

    We got the twin double bed from Craftmatic. I enjoy being able to elevate the head and feet as well - it's comfortable. Everything went very easily, and it was a very good experience.

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    Staff

    Reviewed Jan. 7, 2017

    I've had a Craftmatic bed for 20 years. I've been through two clickers, and the bed still works great. The sales rep was amazing. He made me feel so comfortable and happy and I'm thrilled to be getting a new one. I love being able to put my head and knees up so I can watch TV on my bed. The vibration is wonderful, too. I enjoy the bed so much. It hasn't worked for about a week and I miss it so much. It's the most amazing and comfortable bed I've ever had and I would definitely recommend it.

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    Customer ServiceStaff

    Reviewed Jan. 7, 2017

    It has helped me tremendously. Also, I can also put the bed up if I wish to watch television. However, the sales person I talked too was too kind and nice but as soon as the sale was over, I never heard from her again. But other than that, it was fine and I have recommended the Craftmatic bed to friends.

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    Customer ServiceInstallation & SetupSales & MarketingStaff

    Reviewed Jan. 6, 2017

    I have to sleep partially sitting up due to acid reflux problems and found out that also helps me to sleep better by sitting up partly. That's why we got the Craftmatic. I like being able to raise the bed and the head and the foot to the place where I need it. I need each one of them. And then I can relax and enjoy sleeping. The sales reps answered all our questions. The people who brought it were very good about putting it together and setting it up, too. And we also had to make a callback and got good answers. Everything worked out really well.

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    Sales & MarketingStaff

    Reviewed Jan. 6, 2017

    I had my old bed for 5 years before I bought my Craftmatic. Craftmatic's mattress is comfortable and I enjoy it the most. I had a very good experience with the sales rep and would recommend them.

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    Reviewed Jan. 5, 2017

    I have serious health issues and I like the ability of Craftmatic to elevate the head, as it makes it easier for us to sleep. It is simply unbelievable. I can have a goodnight's sleep now.

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    Sales & MarketingStaff

    Reviewed Jan. 5, 2017

    The Craftmatic bed is a great product. It gave me many years of happy sleeping. It is adjustable and comfortable, and I enjoy those features the most. The experience with the sales rep went perfect as well.

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    Sales & MarketingStaff

    Reviewed Jan. 5, 2017

    The Craftmatic sales reps got me what I needed for the price I was willing to pay. They're the only company that has a Dual Queen, and I don't have enough room for a king size bed. Also, I like the bed's ability to raise both the head and the feet part. The experience was what I expected it to be.

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    Reviewed Jan. 4, 2017

    I was having back trouble and acid reflux so I purchased a Craftmatic bed. I enjoyed raising my head up higher with the bed because of my acid reflux.

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    Reviewed Jan. 4, 2017

    Having the Craftmatic bed is wonderful. I enjoy the fact that I can raise the head part and half of my body as well. All in all, it's been a great bed. I have recommended Craftmatic to my brother-in-law since I was so impressed.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 4, 2017

    The bed was the right thing at the right time. I wanted to give comfort for my sick mother, and she really got a lot of enjoyment out of that bed. We’re very happy with the way it worked. My mother loved the fact that she could sit up in different positions and she could get messages. The sales rep was wonderful, too. I spoke with him the very first time I called, then he returned my call and helped me with the sale. He provided the best customer service and I couldn’t have asked for more.

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    Sales & MarketingStaff

    Reviewed Jan. 3, 2017

    Watching commercials on TV and talking to other people made us decide to get a Craftmatic Adjustable bed. I had a great experience with their sales rep. What I like about Craftmatic is that I can reposition depending on what might be hurting. I can also choose between the hard side and the soft side.

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    Sales & MarketingStaff

    Reviewed Jan. 3, 2017

    I have a back problem and thought the Craftmatic bed would help me. The letting up of the head part is my favorite, and I feel very comfortable with it. It was a wonderful experience with the sales rep, too.

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    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 2, 2017

    Craftmatic's availability and customer service made us purchase a bed from them for my mother. She enjoys being able to put the bed in a different position for her different ailments and being able to utilize it to help her get in and out of the bed and get in a comfortable position. I had an excellent experience with their sales rep. It was a pleasure doing business with them. They have a great product, follow-up and customer care.

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    Customer ServiceStaff

    Reviewed Jan. 1, 2017

    Craftmatic is a 5-star company with customer service and quality of merchandise. I love the bed's massage feature for it helps me feel better. Their staff is wonderful, caring, kind and they did their jobs right away. It was a great experience with them.

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    Reviewed Dec. 31, 2016

    I'm a handicap and I needed something that would suit my needs more. My husband purchased a Craftmatic bed and it was a surprise to me that when I came home from the hospital, the bed was waiting for me. I have to be in bed quite often throughout the day and I enjoy raising my head up with it because I watch a lot of TV. Also, I'm supposed to lie down with my legs elevated slightly every day and I can do that with the bed without piling up tons of things to lay my legs up on. The bed does it automatically.

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    Staff

    Reviewed Dec. 30, 2016

    This is the second Craftmatic I bought about a year ago because of my health status and the Craftmatic rep was absolutely wonderful. I have very bad back pains and had a Craftmatic about 30 years ago when I still lived in New York. I gave it away, bought another one, and I'm still owning it. I like that I can raise the upper body for my reflux problem and for times when I want to read in bed.

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    Reviewed Dec. 29, 2016

    My husband was having back problems, so we bought a Craftmatic adjustable bed. I enjoy being able to adjust it and would recommend it.

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    Staff

    Reviewed Dec. 28, 2016

    I enjoy raising the head of the Craftmatic bed that allows more comfort. I also like the massage because after a hard day's work, it's nice to relax and enjoy the massage technique. Their sales rep was very interesting and enlightening, too. It was a good experience.

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    Reviewed Dec. 27, 2016

    I chose to buy an adjustable bed from Craftmatic because I knew somebody who had one and I had tried it and enjoyed it. I absolutely love my Craftmatic. I enjoy the massage because it relaxes my neck and trapezius muscles.

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    Staff

    Reviewed Dec. 11, 2016

    I had major back surgery. I've had my Craftmatic bed for about a year and a half, and it's helped me a lot to make me more comfortable. I can get in a position that does not hurt me so much. The sales rep was very professional, and I like talking to him. I would tell people about Craftmatic and would recommend it to my friends.

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    Staff

    Reviewed Dec. 10, 2016

    My feet was swelling and my back was bothering me so we got a Craftmatic bed. So far, we're really enjoying the bed and I like the massage thing because I turn it on at night and it helps me go to sleep. Plus, the sales rep was really polite and courteous.

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    Sales & MarketingStaff

    Reviewed Dec. 10, 2016

    The Craftmatic sales rep was very good, polite, articulate and explained all the features very well. I enjoy the ability to change positions of the bed according to how my back condition is feeling at the time. Price of the bed was half of the local furniture stores. I also appreciate their national advertising on television with the commercials using real people instead of paid actors.

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    Sales & MarketingStaff

    Reviewed Dec. 9, 2016

    I was looking for an adjustable type bed with memory foam mattresses. My father-in-law and a friend of mine had Craftmatic bed and they loved it, so we looked into it and we love it. Considering I just had surgery, it's working out wonderfully with the adjustable parts of it to make it a lot more comfortable for me right now. The Craftmatic sales representative was great.

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    Staff

    Reviewed Dec. 8, 2016

    I had a Craftmatic bed and I purchased from them again to replace the mattress. Interacting with the sales representative went very good. As for the features of the bed, I enjoy using the head and foot lift up the most.

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    Punctuality & SpeedStaff

    Reviewed Dec. 7, 2016

    My wife has Parkinson’s so we wanted to have something that she could be comfortable in. With the adjustable part of the Craftmatic bed, she could raise or lower it, allowing her to get in and out of the bed more easily. We also like the firmness of the bed. The sales rep was very good but the people who came in to set it up were very quick and not very helpful. I’m pretty mechanical and we’ve readjusted things so everything works fine on the bed now. Craftmatic works fine for us and we would recommend it to a friend.

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    Staff

    Reviewed Dec. 7, 2016

    We have had Craftmatic adjustable for a long, long time. It was around 1990 when we got our first one. I like its vibration feature. The sales representative was very nice too. Every once in awhile, when I lay down in my bed, it makes a popping sound around where my shoulders are. I don't know whether if something's loose in the bed or what but it still works okay. After I lay down, it's all right.

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    Reviewed Dec. 6, 2016

    I got a Craftmatic so I can elevate the head. Now I enjoy all of its features especially elevating the head and feet. It's very comfortable bed to sleep in. I get up in the morning and I've slept restfully.

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    Sales & MarketingStaff

    Reviewed Dec. 4, 2016

    I enjoy the adjustable functions of the bed that I got from Craftmatic. The sales process was good, too. The people that came out and set it up were fine, and they took my old mattress. We've enjoyed the comfort and use of the bed. It was a good experience overall.

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    Sales & MarketingStaff

    Reviewed Dec. 3, 2016

    We heard from friends and family that Craftmatic is one of the best. The bed we had before was actually a Craftmatic bed and we had that for 15-20 years. We bought one recently and we like the soft, comfortable mattress, and that we can adjust the head and the feet. The sales reps were also very friendly and helpful. It was a very pleasant transaction and we have no complaints at all. We’re very happy.

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    Sales & MarketingStaff

    Reviewed Dec. 2, 2016

    Craftmatic sales rep was very good. I enjoy using the bed's upright position feature as I need it to start off the night to sleep, and then the downside because that's when I turn over on my tummy. I enjoyed the bed so much and it's given me a good night's sleep. I would recommend it to anyone.

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    Reviewed Dec. 2, 2016

    I’m 75 years old and I had a little back trouble. But now, I don't. The Craftmatic makes a big difference in my back. I like that I can raise it up and down. It’s a lot more comfortable than my old bed was too.

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    Customer ServicePriceStaff

    Reviewed Dec. 1, 2016

    I needed something for my back, so I purchased a Craftmatic adjustable bed. I did it over the phone, and the sales rep was very accommodating and gave me a good price. I enjoy the adjustability of my bed. It helps me get a comfortable position for my back problem. It’s very comfortable and I like it.

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    Customer ServiceSales & MarketingStaff

    Reviewed Nov. 30, 2016

    Craftmatic raises my head. I also like my feet raised so that the small of my back doesn’t hurt. The sales rep was also excellent. I called and told him I wanted to pay cash for a bit and he got the bed right here right away. The first year that I got the bed, I didn’t want to get out of it. I was so comfortable. After a year, I slowly started getting to where I was more used to it and it wasn’t as much of a surprise to go to bed anymore. But I still love and cherish my Craftmatic bed.

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    Customer ServiceStaff

    Reviewed Nov. 29, 2016

    I wanted to see if a Craftmatic adjustable bed would help and it has helped me greatly. I’ve been using the bed for a year, and it’s been wonderful. The bed has been very enjoyable. I enjoy the head going up because it helps, and I also like the knee part of the bed because it makes me more comfortable.

    Their sales rep was very nice and I enjoyed talking with him. I never thought about ordering a bed over the telephone but I did and I’ve been really pleased with the bed. The deliveryman that came was very nice. There was something wrong with the bed in the beginning and they had to take it back, but they soon got another one and brought it out to me and I’ve been using it ever since. I feel like I can’t really be without it now.

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    Sales & Marketing

    Reviewed Nov. 29, 2016

    I purchased a Craftmatic adjustable bed due to its quality. My husband enjoys the vibration the most, and also, we like putting the bed up. We're really happy with it. I love the ease of changing sheets. I like that my husband can have a firm bed, and I can have a soft bed. We are 150% satisfied with the range of motions for the head and the feet and its ease of operation. The follow up with the sales and the service to check and see how we like the bed and if it was fulfilling our needs, and if we were happy with it, was fabulous. I can't imagine companies still doing that in this day and time.

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    Craftmatic® Adjustable Beds Company Information

    Company Name:
    Craftmatic Internet Sales/Craftmatic Mattress
    Year Founded:
    1978
    Website:
    www.craftmatic.com