Craftmatic® Adjustable Beds Reviews
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About Craftmatic Adjustable Beds
Craftmatic sells adjustable beds and mattresses in twin, full, queen and king sizes. It offers three models with various features like wave massage, child safety locks, anti-snore positions and built-in lights. Each model comes with a remote control. Customers must order an adjustable bed over the phone and can return any product within 30 days.
Visit www.craftmatic.com- Wireless remote controllers
- Safety lights and locks
- Programmable positions
- Can’t order online
- Must pay shipping for returns
Craftmatic Adjustable Beds Reviews
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Reviewed Feb. 27, 2014
I have back problems and acid reflux problems so I was looking at a bed that would raise up and keep me up overnight so that I wouldn't choke. I had seen Craftmatic advertised on TV and gave them a call and we had a conversation. It sounded like what I needed so I bought it. It was delivered exactly as they said it would be. The only problem was the two guys that brought it didn't know they were supposed to set it up - but they did set it up. Then about the first four months, one of the mattresses started leaning over, like the springs.
I called them and the lady asked me to take pictures and email them to her and I did. Within two or three weeks I had a new mattress and the people that delivered it carried the old one off. So my experience with Craftmatic has been just fine. They did what they said they were going to and when I had a problem, they handled it very quickly and professionally.
Reviewed Feb. 27, 2014
We've heard about Craftmatic from many years of television commercials. What made us decide on an adjustable bed was primarily my wife's health. She just had a couple of issues, me and the doctor recommended an adjustable bed. And for myself, also. I suffer from a little acid reflux and things and one of my doctors also said "if you're having trouble, sleep in a more of an upright position." So it was something that we've been contemplating for a while.
The sales representatives that I dealt with were very patient and very understanding. They listened and even tried to talk me out of things that I didn't necessarily need, that I would have just spend extra money on. I very much appreciated that. With the bed, I like the fact that if I'm not comfortable one way, I can fix it and find something that is comfortable. Overall it was an excellent experience, a caring team of professionals who very much seemed to have our best interests at heart.
Reviewed Feb. 26, 2014
I had a Craftmatic bed years and years ago. Because I have health issues and I like the one I had before I decided to get another one. What I like most about it is its adjustability. The man that came and installed it, brought it in and set it up. He was very, very nice. He was real patient with me, because the one I had before didn't have a remote and this one had a regular remote so it was a little bit different. He took his time to show me that. Their people were also an excellent team all around. I've recommended them to a lot of people.
Reviewed Feb. 26, 2014
I had some health issues and my parents have had one for 20 years so we decided that the bed would be beneficial to me. The Craftmatic people were always very nice and tried to be as helpful as they could be. Made a rough patch trying to get the right bed delivered. Finally, it did happen but it started out kind of rough... My favorite feature of the Craftmatic bed is the vibrating.
Reviewed Feb. 26, 2014
I've known about Craftmatic for years. I don't know when I first heard about it but what caught my interest again was a television ad I saw. I had bought a Sleep Number bed and paid around $4000. It never was satisfactory. I have some medical conditions and my doctor wanted me to keep my feet elevated in that time when I slept and sometimes I like to keep my head elevated a little more so the bed seemed to be a natural fit. I called them up and talked to them about it and bought it. I have had a better night's sleep since I've had the bed than I've had in close to 50 years! I used to sleep about 3 to 4 hours a night for years and years. Now, I get 7 1/2 to 8 hours sleep. It' makes a major difference.
I like everything about it. I use the vibrator, the wave, the head and the leg elevation. I like it all and use it all. The sales representatives and installers were top-notch. They did exactly what they said they would do in a timely manner and I got exactly what I ordered. If you ever get one, all it takes will be one good night's sleep. You get it and use it one night when you're tired and I guarantee you, you'll fight somebody over it the next day. I carry a gun for a living... you try to take my Craftmatic bed and I'll shoot you. It's just that good!!!
Reviewed Feb. 25, 2014
I had decided that I needed something with a little bit more support, I wasn't comfortable in the bed that I was in. I could not rest and I hated it! So I was looking through the phone book for Sleep Number beds and couldn't find it. What I found was Craftmatic and I had wanted one all my life and now that I could afford it I was going to get it. So I called Craftmatic. Patricia helped me and I bought it that day. They sent the order in and I got it within just a few days. I have been very happy with it. The difference is just amazing. There's no way you can judge the difference unless you try it and I love it.
Reviewed Feb. 25, 2014
I was having back problems so I purchased a Craftmatic bed. It's helping me to be more comfortable. I especially like its massage feature. Their sales rep and delivery team were all good and excellent. My experience with Craftmatic is really good. I'd recommend them.
Reviewed Feb. 25, 2014
I'm disabled. I have a lot of pain problems with my back, legs, and hips, and I can't lay down on my back. I'd been sleeping in a recliner for fourteen and a half years and I just couldn't see going like that. So, I decided, the Craftmatic bed would be the way to go because it's been reclined, like I could adjust it. So that's when I decided to order one and I love my bed. I don't have to lay out flat. It gives me a lot of pleasure.
Reviewed Feb. 24, 2014
My brother had gotten a Craftmatic. He said it worked wonderful for him, so we thought that was the way to go for us. Our family has arthritis on my side. I've had arthritis for 50 years. My husband has it too. What I like the most about our Craftmatic bed is the comfort. I love it! I've already had surgery and had my neck fused. This is just wonderful. I can get up in the morning and have very little pain. It's the best thing that we've ever bought! We've had an adjustable airbed but this is by far the best bed we've had because of being able to adjust it up and down. We could only adjust the airbed firm and soft. We each had our own adjustment on it that we could adjust it to suit ourselves, but it just wasn't satisfactory.
Reviewed Feb. 24, 2014
Several years ago, I had heard about the bed deal that you can raise up and down and I needed that. I had been sleeping in a waterbed but I was having trouble with my back and I couldn't sleep flat. When I would get up in the morning, I would be in pain. So I noticed that I was doing better in my recliner, I was sleeping more comfortably in my recliner than I was in my bed. So then I decided to go with a bed... the first one I had was not the Craftmatic, it was a different brand, and my husband and I had it for several years then after a certain amount of years you have to get another one. It's the mattress or something wore thin and I was feeling the bars in my back that raise and place the bed.
Then I had trouble with my legs, I have a problem with swelling on my legs and I decided that this time I was gonna get a Craftmatic bed because that really was, in my opinion, a better bed. So that's what I did. My husband had to be put in a facility for Alzheimer's so I didn't need two twin beds so I got a double bed. I really enjoy the Craftmatic bed and I enjoy the service because when I first got it, it was a little high for me and I couldn't get my leg up into the bed to go to sleep and they came, they knew exactly what to do they took the wheels off and lowered it down and it's the perfect height now. And I can set it up the way I want it, I can lift my legs up at night and it takes the fluid out of my legs, when I wake up in the morning I can absolutely tell the difference. It's very, very comfortable.
Very easy to operate the bed. I haven't used the massage wave yet. I don't like it firm so they put the soft pillow thing on top of it and it's nice, warm, cozy and soft.
People should know that people that have Craftmatic like it. I'm 76 years old so at my age, you get all the aches and pains you didn't have all your life. Craftmatic really works perfectly! I'm really enjoying the bed very much.
Reviewed Feb. 24, 2014
The Craftmatic bed is a very good bed. I'm very, very satisfied with it. I just had the motor replaced on it about 6 months ago. I've had it for a while and I'm very happy with it. It's very comfortable. I enjoy it and can relax much better.
Reviewed Feb. 24, 2014
We first ran into Craftmatic when my mother got one in 1996. She was up in age and it was one of the better beds as it was easier for her to use. We're in it now since my wife had a bad back and some physical ailments. If you have back pain, it’s easy to adjust. It came very handy and also for my broken leg. I was able to elevate my leg and it’s a big help. We did have an issue with the controllers. And I called the customer service line and within two days, the issue was all resolved and the service was really good. So the customer service is great. No hassles or anything. Overall, Craftmatic is a very comfortable bed for sleeping and even for watching TV.
Reviewed Feb. 23, 2014
Unfortunately I got adverse reaction through a drug I was placed on and it gave me drug-induced lupus. I was going from bed to recliner and we were looking for adjustable beds throughout the local market. When I need something my husband goes online and he does the research. He made contact with Craftmatic. The sales representative was wonderful and tried to help us save money. He was great to work it. It wasn't massive pressure. We had a lot of time to think about it because that's a big decision. My favorite thing about the bed is the adjustability. When my back bothers me, I can just adjust the bed. Craftmatic was professional, a made in the USA product and service.
Reviewed Feb. 23, 2014
I had an accident a few years ago, hurt my back, I've had multiple surgeries. The last one was botched so bad in 2009, I haven't lain flat in over three years, maybe more. And I got tired of sleeping in a recliner so I looked on the computer, I must have researched 10 different companies and Craftmatic is simply the best. They offer the bigger warranty, they've been around the longest. And all the testimonials on the computer are all good. I checked with the Better Business Bureau and went with Craftmatic. I'm glad I did. What I like the most about is that it's adjustable and comfortable. Their people were excellent. They had my bed moved, the new one, in there in less than an hour. Took out every piece of equipment, boxes, everything. Showed us how to use them, set them up, even helped me put sheets on them. They were wonderful. I have recommended them to friends.
Reviewed Feb. 23, 2014
The experience with Craftmatic was good. I like the fact that I could raise up the head of the bed. The experience with the sales representative was a bit strange though. I talked to her and agreed to buy one and found out that it was a reconditioned bed. So I talked to the manager. He went and played the recording and found out that she didn't even mention it, so he said he would send me a new bed. That was what I wanted; I didn't want a reconditioned one. It worked out alright. He was very good about it.
Reviewed Feb. 23, 2014
I had been sleeping in a waterbed but I was having trouble with my back and I couldn't sleep flat. When I would get up in the morning, I would be in pain. I noticed that I was sleeping more comfortably in my recliner than I was in my bed. So then I decided to go with a bed... the first one I had was not the Craftmatic, it was a different brand, and my husband and I had it for several years then after a certain amount of years you have to get another one. It's the mattress or something wore thin and I was feeling the bars in my back that raise and place the bed. Then I had trouble with swelling on my legs, and I decided that this time I was gonna get a Craftmatic bed because that really was, in my opinion, a better bed. So that's what I did.
I really enjoy the Craftmatic bed and I enjoy the service because when I first got it, it was a little high for me and I couldn't get my leg up into the bed to go to sleep and they came right out and lowered it down and it's the perfect height now. Very easy to operate the bed. I can set it up the way I want it, I can lift my legs up at night and it takes the fluid out of my legs, when I wake up in the morning I can absolutely tell the difference. I wake up with minimal amount of any pain in my legs. I haven't used the massage wave yet. But I'm very comfortable in it. I had them also put soft pillow on top of it and it is nice and warm and cozy. People should know that people that have Craftmatic like it.
Reviewed Feb. 23, 2014
Craftmatic is a wonderful bed. What I really like about it is it got a nice, soft, thick mattress on it. And it's all remote controlled. I don't have to get out of bed. I can just pick the remote control up and set the bed any way I want it. And my wife likes her coffee in bed and I can raise it up real nice, have my morning coffee in bed. We just have a wonderful time in that bed. That's the second one I've owned. And I would recommend this to anybody that needs a bed. You can do anything with it and you can get comfortable in it.
Reviewed Feb. 22, 2014
I had surgery and couldn't lay flat. I had been used to the bed in the hospital and I thought an adjustable bed might help me, and it did. I was able to get in bed at once after sleeping in a recliner. I was able to use the bed comfortably since you can adjust it to whatever you want. It's an excellent product. And the staff were great because I even got it quicker than they said I would because of shipping. I was very pleased. I hadn't done a whole lot of research so after I bought it and looked at other beds, I realized it was competitively priced so I was happy with that.
Reviewed Feb. 22, 2014
I saw Craftmatic Beds on TV. I have severe back issues. I can't get up on a flat bed before. I was referred by a doctor to get myself an adjustable bed. So, I went there and my insurance company's the one that got it for me. The sales representative and the delivery team were fine. No problems whatsoever. They did a good job and I got a good product. It’s absolutely comfortable.
Reviewed Feb. 22, 2014
Back in December 2012, my wife and I got into an accident, got hit by an 18-wheeler. We were both sitting here using our recliners to basically sleep, eat, and live in for day in and day out. We saw the commercial and thought, hell it would be nice to have that and be able to go back to our bedrooms to actually sleep. We figured, you know, what the heck. Of course she was, “Oh nah we're not gonna spend that much.” And I told her, "Hey, it says 30 days if we don't like it, they'll come get it. What is there to lose?"
Of course, after that first week, she was pissed that we went too long without even having it. She said if she would have known that, we would have ordered one or had someone order it while we're in the hospital. But no, that's how we came about picking the Craftmatic bed. Our experience with the sales representative and the delivery team went very well. It was just one person that came and set it up. And that all went well, too. We didn't have any issues there. Overall, very helpful. The salesman was very informative and the beds are worth every penny.
Reviewed Feb. 22, 2014
I like Craftmatic very much. It's just so comfortable. I can get in any position I want and shift it then out, here, there, wherever I want. I have bars on the bed too which are wonderful because before that, I fell out of bed one time. It's just wonderful and everybody in Craftmatic was good. I don't want to be without my Craftmatic bed. And I got it in my will to give to my son.
Reviewed Feb. 21, 2014
I needed Craftmatic 'cause I had very bad acid reflux and I try to sleep in on four pillows. When I found Craftmatic, I called immediately. I love it. It's like sleeping on a cloud. And then I had foot surgery so I had to keep my foot up. Between my neck and my foot, it really helped a great deal. Believe me it was the best money I ever spent.
Reviewed Feb. 21, 2014
I had gotten a Craftmatic back in 1995. I think it was my original one, and so I needed to replace the mattress back in 2009 for myself and my mother. I called the original distributor who bought my mattress and they were out of business, but they carried the name Craftmatic on their invoice, so we thought Craftmatic was out of business. We bought a mattress from a company that said they had bought out the inventory from Craftmatic. Apparently, they weren't Craftmatic mattresses. They were contour beds. Our backs had been killing us for at least three years. We spent all this money on what we thought were Craftmatic mattresses and they weren't.
I happened to go back online and started doing some research, and I found Craftmatic online and called them and told them what happened. We ended up ordering new mattresses, but because of the experience that we had, Craftmatic were kind enough to give us some free replacement frames because the mattresses pretty much messed up our frames. Since we need pressure off our backs, the good thing about this bed is being able to adjust it for our backs. It was a good experience.
Reviewed Feb. 21, 2014
My dad had a hip replacement and he had to be in a recliner for forever. I have back problems too, so good thing we did buy a Craftmatic. We had to change the mattress and that was perfect. Everybody was very nice and helpful. They've been very nice and helpful, they do what they say they're doing without the runaround, and they've helped us where we needed to exchange something. Everything was great! We have no complaints. It’s definitely a good experience.
Reviewed Feb. 21, 2014
We have had a Craftmatic since 15 years ago and needed to replace it so we got another one. We wanted an adjustable bed because we were older and needed to put our feet up. The experience with them was very good. The sales rep kept in touch with us until the price got reasonable. They were very professional.
Reviewed Feb. 21, 2014
I love the Craftmatic bed. I had one before and it had worn out. My favorite thing about it is the adjustments that you can make. It's the only bed that I would ever want. I can't say enough for the beds. They're wonderful.
Reviewed Feb. 21, 2014
The Craftmatic is a good bed. We were searching for a bed for my mother who had fallen and broken her arm. She has back trouble too. It really has helped my mother as far as her being able to get up and down by herself. Overall, it's a good thing for older people to have.
Reviewed Feb. 20, 2014
I have Craftmatic for about 35 years, and I wanted to get new ones. The new ones do not swing-away. I have twin beds that are hooked up to a king-sized headboard, and what I did now I ordered something from Craftmatic so I can have installed to slide it away when I make up the bed. The salesman told me that they don’t do that anymore. I was always pleased with them and the only unfortunate thing is that I can’t swing them away. I had that for years and that’s the only way I can make up the beds. That’s my complaint about the Craftmatic. I’m very unhappy about making up the twin beds but it’s a very comfortable bed.
Swing away hinges ARE still available for the new beds. I will have our customer service department contact you so we can get you a set.
Reviewed Feb. 20, 2014
I heard about Craftmatic some time ago but I didn't have a real strong reason to get one. I did look them up online to find their number and ordered the bed. Everybody was helpful and they knew what they were doing. At that time, we didn't know my husband got cancer. We thought it was an orthopedic problem in his back. He didn't get to enjoy it very long, but I'm sleeping on his side now, it does make me sleep better.
Reviewed Feb. 20, 2014
I bought a Craftmatic bed because I always wanted one that the head came up. I’m glad I got it. Their salesman and delivery team were real good. I love to tell anybody about Craftmatic. I like it and the only thing I regret is that I got a double one instead of a single one.
Reviewed Feb. 20, 2014
My first contact with Craftmatic was back in 2001 when I had surgery. I had bone cancer and was looking for a more comfortable bed and I purchased one. I was very satisfied with it so that's why I purchased another one as that bed was 10 years old. It was a great delivery team. I'm handicapped so they really helped me moving the furniture. They were very pleasant. I like the bed. I can't turn at all so I have to sleep up and my foot gets swelled up pretty good on my right side, so I have to elevate that in the night. It's the only bed I can use. The mattress is a lot more comfortable and I've had a lot of good experiences with it over the years. I was very satisfied with the service, the delivery, and the beds are very comfortable.
Reviewed Feb. 20, 2014
My doctor told me I should get a wedge put under the top of the head of the bed or put some bricks over there so the bed would be upraised on the head because I have a real bad gastrointestinal reflux. Instead I just bought a Craftmatic bed. It's much more comfortable and I don't slide down. My experience has been both pleasant and comfortable, just absolutely great!
Reviewed Feb. 20, 2014
When I was probably in my 40s, I went to visit my mother and she had bought a Craftmatic bed, and she was 70. I knew she liked hers and that's why I did. The head part going up and down helps me. The only problem I have with mine is my mattress seems to slide from one side to the other quite a bit. I don't know if I need to put a piece of foam under the mattress to keep it from sliding, but it does slide on the box spring. But overall, I already recommended Craftmatic to people.
Reviewed Feb. 19, 2014
I have a lot of arthritic problems. I've had both my hips replaced. Both my knees replaced. And I have lots of screws in my back. So I needed something that would sit me up, raise my legs up. And I had heard about Craftmatic through a television commercial and decided that that was what I wanted. We went online and had someone to go ahead and quote us a price and send it out to us. We love it! We've got the king-sized duo. My husband had had surgery and it was good for him. He passed away but I still kept my two beds and I love 'em. I truly love 'em!! We got the one that has the massager in it so we use that. The fact that all you have to do is push the button one time and it will go to your favorite position. It's really awesome.
Reviewed Feb. 19, 2014
My mother and daddy had a Craftmatic. This is my second Craftmatic. I had a nice man come to my house the first time. Then the second time, I looked up the phone number and talked to them on the telephone. A representative came on out the second day. I like everything about my Craftmatic bed. It's wonderful.
Reviewed Feb. 19, 2014
We had our old bed for almost ten years and we figured it was time. The bed was worn out so we wanted to find us another one that would last us as long. So we've been seeing Craftmatic Bed advertised on TV and so the salesman come out and he brought all the paperwork and we've looked at them. We decided that if we're gonna invest in another good bed like we had before, we might as well invest in a good one that will last. I fell in love with that the first week that we had it and I said, "Uh-uh, I don't want no other bed. This is the one I want." We got the king size. My husband adjusts his side the way he wants it and I adjust the side I want it. It works out good where I can lift my head up, I can watch TV. I can play my tablet laying here in the bed on my chest. And I got my three dogs up here with me. This is the best bed anybody can invest in. I'd recommend it to anybody. It costs a little bit but it's worth it.
Reviewed Feb. 19, 2014
My parents had a Craftmatic bed and we inherited it when they died, and so we were familiar with how good it was. We purchased one and everything was very good - they were courteous and very helpful. Everything went smoothly. The bed's adjustability is wonderful, though we don't use the massage.
Reviewed Feb. 19, 2014
It’s very comfortable. Every now and then I would use the vibrator. My experience was excellent.
Reviewed Feb. 19, 2014
I've been a long-time customer. I've had Craftmatic for 20 years and I've never been dissatisfied. Everything works, still works. I got a new mattress every now and then and it is much more comfortable than putting pillows. I have never ever been disappointed. The mattresses are great and the remote controls still work after 20 years. I have nothing bad to say about the bed. The sales representative and the delivery team was never ever a problem. I would recommend it to anybody.
Reviewed Feb. 19, 2014
We got our first Craftmatic bed back in the 1970's. The one that we got last year was our second one. We love it. I like that I can raise it up. And comfortable to read, watch TV, eat in bed. I have a problem with vertigo which I did not have when we bought the first one but I do now, and I can raise it up a little bit so that I'm not lying flat. My experience with the sales representative and the delivery team was fine. No problems at all. We have already recommended to a friend. Not this time but from the last time and she actually bought.
Reviewed Feb. 18, 2014
The Craftmatic bed is a good price and it's worth the price. I can sleep peacefully on it. I can't lay flat on my back, I have to be propped up to get good sleep. The sales rep and the delivery team were very good and very helpful.
Reviewed Feb. 18, 2014
I've had surgery on the brain and I was getting headaches for about a year after surgery. I couldn't sleep and my neurologist recommended getting a bed that elevated. I didn't want a hospital bed. We did the research and saw the Craftmatic on TV. They were the only ones that fit what we needed. I like the top going up. It also has the set feature which you can set it the way you like it and every time you put it up, it goes to that position. I have reflux and it has helped me out tremendously. I’m very happy with it. I would recommend it. I will tell my neurologist about it because he might have other patients that could benefit from it.
Reviewed Feb. 18, 2014
My folks got Craftmatic 20 years ago and they liked theirs. I figured I would get my head up so I purchased a Craftmatic. And it’s just been very successful for me. It just really helps me sleep. I recommend them to friends all the time.
Reviewed Feb. 17, 2014
It has been about 30 years ago since we first heard of Craftmatic. We talked about buying one back then but just didn't have enough money to buy it so we didn't. I was thinking about getting one for my wife. She had an operation on her back and on her leg, and so we felt that would help her and it has. We looked at the magazine of AARP and saw their phone number and decided to call. They gave me a good price and so we got one. We enjoy it right now. You can put it in different areas on your legs and raise your head up some. We enjoy it right now but I would like it if you could turn it over. I would still recommend it.
Reviewed Feb. 17, 2014
I had major surgery and I had trouble sitting up so I decided to get an adjustable bed. I've heard so much about Craftmatic, I decided that was the best way to go. They seem to be pretty reliable. The sales person was fantastic, polite and knowledgeable. He was just great. When it comes to the bed, I can adjust it the way I like it, and if I have trouble sleeping I can put on the massager and go right to sleep. I have nothing but good things to say about it.
Reviewed Feb. 17, 2014
I was having trouble with my old mattress and being able to sleep in a bed flat. My back and legs were killing me and I just couldn't take it without sleeping in a lounge chair. I've been sleeping in a lounge chair for nine months and didn't want to sleep in one the rest of my life. I started looking through my AARP magazine and online to see what they had on adjustable beds. I figured I'd try the adjustable bed where I could have my legs and back where I could use it. I looked at the Craftmatic and called them. I liked what they said as far as the bed being made in USA and the price was alright. They were very prompt in delivering it and setting it up and I've been very happy with it since I got it. I've got only one problem with the bed. I don't want to get up out in the morning. It's too comfortable. :)
Reviewed Feb. 16, 2014
My wife and I were searching for a bed and I remembered seeing the Craftmatic commercials on TV years ago. So I went online and that's how I made the initial contact with them. The sales representative and the delivery team were awesome. They were the best, very professional, quick, just really clean, very polite, and they knew what they were doing. I like the adjustment levels, the quality of mattress and the frame, the ease of the remote, and the totality of the comfort of the bed. It's a very professional company through and through, from start to finish.
Reviewed Feb. 16, 2014
I love the adjustable part of the Craftmatic bed. I have a bad back and can't lay on a bed flat. I had been sleeping in a recliner for a long time before I bought my first Craftmatic bed about 20 years ago. I recently moved and my bed quit working. It's so old, I couldn't get the parts for it. It was a double, and the room I'm putting my bed in now is too small for a double. So I got the single and put the double downstairs to use just as a flat bed. The motor quit working in it, so I couldn't raise or lower it. When the other one quit working, I started sleeping in a recliner. The sales representative and installation team were great. They were in and out of here as quick as they could be, and were wonderful and great to work with. I've been very happy with the product!
Reviewed Feb. 16, 2014
In 2008, I had had a hip replacement. The rep came by and told him that. So we started talking and he told me I was a good candidate to get the bed. But then he told me how much the bed costs and then told him I couldn't afford a bed like that. He put me in with his supervisor and then we discussed stuff, and then he reduced the bed down to 2500. The delivery team was very, very good. They did everything right. They put my bed together. My favorite thing about the bed is the 2 vibrations on it. Sometimes when my feet hurt, I let the bed up on the feet. If you could afford it, everybody should get one.
Reviewed Feb. 16, 2014
My wife likes the bed. She likes to elevate her head when she sleeps. We got the Craftmatic bed because it seemed to be a little more heavily made, and better made. The sales rep was very good. The delivery team was good but I feel that they were inexperienced. When I talked to them during the delivery, they weren't sure of what they were doing. They'd be looking at paperwork a lot and didn't seem knowledgeable on that department. I thought they were from Craftmatic, but they're not.
Reviewed Feb. 16, 2014
I was looking at Arthritis Today, the magazine. And I've had an electric bed before. I flipped through the back, saw Craftmatic, and I picked up my phone and ordered it. Everything about the bed is my favorite. My experience with the sales representative and the delivery team went very well. They're all courteous and friendly, and helpful. It was a great experience. And I finally got the bed that I can sleep comfortably in.
Reviewed Feb. 15, 2014
We wanted a bed where we could raise the head or the feet so I thought Craftmatic was well-known and I'd give them a call, and I did. And blessed with God, I've been happy. We have acid reflux and the bed has really helped. We've tried wedges and pillows but we thought probably Craftmatic would be the way to go and we've been pleased with it. Our experience with them has been perfect. We had no problems at all. The people who came and set it up knew what they were doing. We're very happy.
Reviewed Feb. 15, 2014
Years ago when I was working at a bar as a boilermaker, I hurt my back so I got a Craftmatic bed. And with the vibrator, the elevations and things, the bed wound up being a very beneficial thing to me. The vibrator massages when the back is really feeling bad. I'd buy another one if I had to. Their people are wonderful. Everybody was so helpful and explained everything. It was easy to understand, so I didn't have a problem.
Reviewed Feb. 15, 2014
My family has used Craftmatic since Craftmatic came into existence. My mom and dad used it, and when I became an adult, I got one. In fact, the bed that my mom has is over 30 years old. The only thing we've replaced on it is the mattress. I like the fact that it’s adjustable, and I love the vibrations at night to go to sleep so easily. And they're very comfortable.
The sales representative and the delivery team were the most professional and the nicest people you would ever want to meet. They do everything when they deliver the bed. They take an old bed away, if you have an old one that you want to get rid of. They don’t leave any messes. They take all of the packing material with them. I mean, it is an experience that you should actually get from all other companies that you buy from. I have absolutely nothing bad to say about them. I mean, over the years we've done business with them, replacing mattresses. All of my guest bedrooms have Craftmatic beds.
Reviewed Feb. 14, 2014
I first heard about Craftmatic probably 12 years ago. I had heart surgery and I wanted a bed that suited me better. If you have a mechanical heart valve and your bed is flat like a regular bed, you can hear the thing pounding like somebody knocking on a door. So with the bed raised, I bought it because then you don't hear that noise. We liked it so well, we've been sticking with it. And the ones we had were over 10 years old. They worked, but we just thought it'd be time to get some new ones. Good people to do business with.
Reviewed Feb. 14, 2014
I've used Craftmatic for probably 30 years. I like the new mattress much better than the old one. The old mattress is orthopedic on one side and extra firm on the other side. The new mattress is a posturepedic one and my bed needs to be a little softer now so I really like it. My experience with the sales rep and the delivery team went fine. They're great to deal with and the product is great. I would recommend Craftmatic.
Reviewed Feb. 14, 2014
My husband uses the Craftmatic adjustable bed and he really likes it. It's great.
Reviewed Feb. 14, 2014
We bought our craftmatic bed about one week ago. We spent a lot of money and both my husband and I hate it. We woke up so sore we could hardly get out of bed. My husband said he felt like the bed was making him feel like it was going to throw him out of it. I didn't want to tell him I felt the same way. He started sleeping in another room, I hated to admit I had made a terrible mistake buying the bed, but today we took the memory foam mattress off the bed and put a mattress in the other room on this bed. I would never recommend this bed, I will never buy another, now I need to buy a mattress and get something we can sleep in. Wish I had bought a mattress from SAMs or anywhere we could have tried it out. No one has called to see if we were satisfied but I guess most people are not so why ask.
I am sorry you are having difficulty with your mattress. I doubt your favorite pair of shoes were your favorite when you first bought them. A mattress like a new pair of shoes takes some time to get used to. That is why we have our mattress assurance program. I looked at your order and do not see any record of you calling with any difficulty. I will have someone in our service department call you and arrange to have your mattress changed. Our drivers are instructed to call when they are in your home making the delivery. At that time we had no indication there was a problem. We normally would check on you after 30 days.
Reviewed Feb. 14, 2014
We like the Craftmatic bed very much and the fact that it is adjustable. Because of health situations, it gives us a little bit of comfort than sleeping on a regular flat bed. We had decided to make the change because we were at the point of having to replace our traditional flat mattress. We had been thinking about getting an adjustable bed for a considerable length of time, and decided to contact them and see what they had to offer. The sales representative and delivery team were exceptional. Our particular representative was very responsive when we had questions or when we called about questions, she was not pushy.
We called and talked with her one time, and a couple of months later we called after we had thought about it a while and she was very good about leaving us space to make up our minds. The only glitch we had was that on our particular day of delivery, the company that they used in the Spokane area, changed their contract. And we were a little bit in limbo not knowing exactly what was happening. When we contacted Craftmatic to let them know what had happened, they were very responsive in making sure that everything transpired as it should from that point out. We would definitely recommend them.
Reviewed Feb. 14, 2014
I bought a Craftmatic adjustable bed because of my back problems. I like that I can adjust it up and down and the bed has been alright for me. I'm not having any problems with it.
Reviewed Feb. 13, 2014
My husband was ill and spent most of his time in bed so I was looking for an adjustable bed for my husband online and found Craftmatic. He needed a bed fairly quickly, and I couldn't travel so I did everything online. It was fairly easy and quick, and they were very helpful. I felt uneasy about buying something online without actually seeing it and trying it out before we got it as it was expensive. But I was happy with the whole thing.
They were very personable, and they called me and asked me all sorts of questions before I ordered it, so I felt comfortable that I was getting what I wanted. I was very excited that I was getting it in a short amount of time. And they contacted me every step of the way, so if I had any questions I had somebody to contact. I felt very secure in buying online.
Reviewed Feb. 13, 2014
I had back issues. I literally needed support. I had a job and I needed to be able to sit up and read reports and things like that. A lot of this I could do at home. I had heard about an adjustable bed, and as a nurse I know that adjustable beds are terrific. And somewhere I’d heard about Craftmatic and signed on. That was our first Craftmatic experience. Well after 25 years, the mattress started giving way. The beds mechanically still worked, but I needed better support, ‘cause I've been aging. So I decided to look them up online and see if there was anything new. And then I got a phone call and we set up the deal.
I've noticed the beds are very warm. In other words, I’m not used to sleeping on this type of foam mattress. That’s okay. It doesn't bother me. Had a little difficulty, but this is my fault, getting in and out of the bed carefully, because of my own muscle weakness. Other than that, once I’m in position I sleep like a baby. Now I do use the getting upright position quite a bit to use my laptop and to watch television, things like that. I just love the fact that the remote control, you can’t even hear this thing when it’s moving. There’s no disturbing anybody. I love my Craftmatic. I’m 72 years old and this will be the last bed I ever purchase. If I go to a nursing home, its coming with me. I would recommend this to a friend.
Reviewed Feb. 13, 2014
I have reflux and since about 1980, I've been having the head of my bed elevated to help resolve it. They put in blocks or bricks in the head of the bed. I've got these medical conditions that I'm trying to help control the reflux that is so bad that I actually had gastric bypass surgery to help control it. I saw the Craftmatic bed on the WebTV system and got in touch with a representative and they came out to the house, and talked to me about the bed and I got it in 2004. It's ten years old right now. I just got my second mattress for it. It was actually special made for me too. It’s 54” wide and 84” long. The 54” is as wide as a full-sized bed, and the 84” long is the size of a queen-sized bed. They were able to create the bed to fit me, which was something that I didn't expect. I've had good service from them when I've needed to. When I wanted to get the mattress last fall, it took one telephone call and everything was set up and taken care of, and I had it within 7 to 10 days. It was a very great experience not only with the company and the representatives, but with the product as well
Reviewed Feb. 13, 2014
I saw the Craftmatic ads on the television. This bed helps a great deal. Being elevated helps me. The experience with the sales representative and the delivery team was good. I would recommend them to anybody.
Reviewed Feb. 13, 2014
My husband needs to sleep propped up and I thought he should have a bed that would accommodate that. That's why I purchased the Craftmatic bed. The experience was perfect. We actually had a problem with the first two mattresses that were on his side of the bed. And with absolutely no questions asked, they sent two new ones. We're very, very happy with the customer service. The salesman who sold me the bed was wonderful and Mana Distribution, the team that came out to deliver the bed and the other mattresses, were great. They were right on time. The customer service was excellent and we have no complaints about the bed whatsoever.
Reviewed Feb. 12, 2014
I've retired and I'm healthy. My girlfriend who had a Craftmatic passed and I bought the bed from her daughter. It's been twenty years at least and the mattress was getting a little thin and I was feeling uncomfortable on it. So, I went and talked to the lady about it, and she gave me a deal that I couldn't refuse. I got the bed and the mattress. I would recommend it. I'm enjoying what I've got thus far.
Reviewed Feb. 12, 2014
I can adjust my head wherever I want it when I go to sleep on the Craftmatic bed. I have a bad back and it's more comfortable. It's terrific. My daughter called and talked to a rep who was very good. We did it all on the phone.
Reviewed Feb. 12, 2014
We've had a Craftmatic bed for about 15 years or so. It started wearing out, naturally. So we decided we needed to replace. We were just going to replace the mattress, but one of the motors went out on one of the beds so we replaced the whole thing. It was a very pleasant experience. The beds arrived on time and the people that brought it in were very careful. They were very careful to keep the mattresses real clean.
Reviewed Feb. 12, 2014
I've been having trouble with my back and I figured that Craftmatic would help me out. My favorite thing about it is that It’s very easy, and I like it the way it is - period. It’s very comfortable.
Reviewed Feb. 12, 2014
We've had our first Craftmatic bed 33 years ago and I remember thinking how comfortable it looked. With the new Craftmatic bed we got, our experience once again is all good. We love that we can watch TV on there. Everybody at Craftmatic has been very helpful. We couldn't ask for anything better.
Reviewed Feb. 11, 2014
I looked Craftmatic up on the Internet because I wanted a better bed for an elderly relative. The sales representatives were very effective. They had good presentations, explained product well and established good rapport. Most importantly they followed through, so that increased my confidence in the buying experience, considering that I was doing it on the phone and Internet and they were available when I needed them. I was particularly impressed with the folks in Minnesota who manage their delivery system. They're first and foremost knowledgeable. And then secondly, they were quite flexible and they did a great job at managing my needs. Since I was doing all this for a location in Cleveland while I live in Florida, and I had to do the prep work in order to maximize the limited amount of time I would have in Cleveland. They stayed in touch with me even while I was travelling, and they delivered what they promised, which was what I needed. So, I was very, very happy with that.
Reviewed Feb. 11, 2014
We bought the first Craftmatic bed about 15 years. And we were happy with it, and then we decided we needed new mattresses. We called the company to see if they offered them, and they told us they were having a special deal. And so we ended up getting another new bed with a more modified motor on it. What I like best about Craftmatic is the way that I can lift up the headboard. I have a hiatal hernia, so that kind of helps a little bit to have that up. And then when my husband had surgery it was great for him to be able to get out of bed easier with the Craftmatic since we could raise it and help him get out, rather than from a flat position. We also have no problem with their people. They were efficient, they were quick, and they were very nice. They tried very hard to please us.
Reviewed Feb. 11, 2014
I've had another Craftmatic bed for about 25 years and I wanted to get a new one before I retired. I like its adjustability, the sitting up part from the head. They have very good service. The delivery was fast. The guys that delivered it were very professional and did exactly what they were supposed to in setting the bed up. Did have a problem with the first bed. The base that they brought out had black marks on it, and they just put something over that, and had a bed out a couple of days after. They took care of it.
Reviewed Feb. 11, 2014
Something happened in my right knee and I had to go to therapy a long time ago. Also, I had edema and my feet swell. So I got a Craftmatic bed and being able to lift them at night was a help and it feels very relaxing. When you're tired, you get in and turn on the vibrator. I had one mattress and I finally got on the computer and found out where I could order another one. Because I was sleeping in the same place all the time, I just wore it out and I felt like I had to have another one. So I got another one and I'm happy again. I hope this one lasts me so I don't need any more. I like the fact that if I want to read at night, I have a bed lamp and I could just raise the head of the bed and it's more comfortable. I like everything about it!
Reviewed Feb. 11, 2014
My mother had bought a Craftmatic bed years ago. Something went wrong with it and the guy wanted to sell her a new bed instead of fixing the bed. Eventually, we just bought a new replacement bed. The salespeople on the phone was good. My mother sleeps in it and she likes the comfort. The vibrator helps her relax. The head and foot go up like the doctor required and it is a firmer mattress too. It's a good nights sleep for her.
Reviewed Feb. 10, 2014
14 years ago, I had some problems with my lower back and decided back then that I would get a Craftmatic and I've loved it ever since. It was time to change the mattress. I love the fact that I can adjust my sleeping positions. It's different than what my husband likes. He has his own settings. The mattress is very comfortable. When I want a harder mattress, I can flip it over. But for the most part, my husband definitely likes a more sturdy mattress and he has it on what he likes. And I love the massager. The delivery was fine. There were some problems getting it here and the date but its pretty much normal with any purchase of furniture. It was a common issue that was taken care of rather quickly so I have no complaints at all.
Reviewed Feb. 10, 2014
We both needed an adjustable bed and we went to a local store and almost bought one for about eight grand. I got home and started thinking I could buy a car for that price so I got online and searched and Craftmatic came up. It's much cheaper and it has more features than this other bed had. This Craftmatic has the massage and it's just amazing. It can move in so many different positions. They're not kidding when they say 101 different ways. At first I didn't like the massage and the shaking but after I used it, I was hooked. We got the memory foam and it has a teeny bit of a smell, but it will dissipate eventually. The people that sold it to me were very helpful, informative and understanding. We had a mix up on the mattress when it got delivered so they RIGHT AWAY delivered the right one. Overall, it was a wonderful experience!
Reviewed Feb. 10, 2014
We had a Craftmatic back in '90 when I started having a lot of medical problems. Something happened to the thing that makes it go up and down. We looked around and couldn't find anybody that knew what to do with it so we traded it in and got another brand. We were never really satisfied with it. It was okay, but we were just used to the Craftmatic. One of the legs broke on it and we could not find any parts for that bed. I got the phone book and looked for the Craftmatic number. I called and talked to them and that's when we decided that we wanted to go back with the Craftmatic bed. We love the new bed, but now I'm not too satisfied with our mattress. I noticed we've been getting some prints where we laid and I got the papers out on the Craftmatic bed. The card that came with it said the mattress was only good for a year. I don't know why they would have a mattress last that long. I haven't called them but as far as the bed, we love it, and it's quiet going up and down.
Reviewed Feb. 10, 2014
I've slept on an adjustable bed since 2005. I've had numerous back surgeries because my vertebrae keeps breaking and so the doctor recommended that I sleep with my feet in the air. So in 2005, I got a hold of Social Security and they rented me an adjustable hospital bed. I slept on it the whole time right up until I got the Craftmatic. The reason I went to Craftmatic was because it is a lot nicer bed. It had adjustable feet and head, vibration and massage. I bought it and I've been sleeping on it ever since, and I love it! I wouldn't be without it. It's really comfortable. The mattress pillow top works perfect for me. The remote control to raise and lower the head, its got a 30 minute shutoff on it. When you turn it on vibrate, it will only vibrate for 30 minutes, and then it shuts itself off. And once I get in bed, I raise my feet until I can feel my back relax. I've never had the vibrator shut off while I was awake. It always shut off, but I was already asleep. That's how quick I go to sleep on that bed. I would recommend the Craftmatic bed to anybody, even to my worst enemy.
Reviewed Feb. 9, 2014
Our Craftmatic bed is great! What I like most about it is I can adjust my feet and head up. I have a bad chronic back pain and I could about work it out with that bed. I'm 88 years old and my wife is 85 and we probably ought to have one 40 years ago, but we didn't. We're old timers and you had to change our minds.
Reviewed Feb. 9, 2014
My father loves the Craftmatic bed. He's very comfortable and he sleeps well. I wish the whole bed went up and down instead of just feet but other than that, he loves it. It works fine. It's easy for him to watch TV when he's lying down. I would recommend.
Reviewed Feb. 9, 2014
We wanted to be able to read and I have to have my head elevated a little bit because of a reflux problem and Craftmatic adjustable bed just seemed like the best way to do both. The mattress is nice and the thing I like about the bed of course is being adjustable, being able to elevate your feet and head and getting to that what they call zero gravity mode and that's very nice. The people at Craftmatic did a very good job. It was done very quickly. My wife dealt with them mostly, but I was here when they installed it. It only took them like 10 minutes. We'd recommend them. In fact, we talk about our bed a lot when some people ask us.
Reviewed Feb. 9, 2014
I bought a mattress recently for the Craftmatic bed that was given to me as a gift 20 years ago. Everything was fine, from the sales people to the delivery team. I like its adjustability feature. It's a good bed.
Reviewed Feb. 9, 2014
I was in a rehab center for four months. I needed to keep my legs elevated. I started looking at hospital beds and they were so expensive, so I got on the internet and found Craftmatic. I just love the bed, its ease of operation, and the mattress is fantastic. I bought another one for my wife a year later.
Reviewed Feb. 8, 2014
I'm very happy with the Craftmatic bed. My son-in-law said they're probably one of the best so I got in touch with them. It's a very good bed. I like the fact that it vibrates and it can be adjusted. I have no problem.
Reviewed Feb. 8, 2014
I got sick and I needed a bed that adjusted. We looked into Sleep Number, but we had already had a Tempur-Pedic and we didn't like that and it had the same feel, so we didn't want that. That's why we got a Craftmatic. We can flip the mattress and we got firm on one side and medium on the other side so he can have what he wants and I can have what I want. We love the fact that it adjusts and we're still together!
Reviewed Feb. 8, 2014
This is my third Craftmatic bed. I bought the first one because I used to suffer and I needed my head up a lot. I love it! It's comfortable and I can adjust it any way I want to and it's a good quality bed. There was nothing wrong with the others. They were good but I just wanted to update my bed. I wouldn't have been on my third one if I didn't like it. I would recommend!
Reviewed Feb. 8, 2014
My mother-in-law lives downstairs and she has had the Craftmatic bed for five years. She woke up one morning and the foot of the bed was as high as it can go and it wouldn't go down. I went to their website, found their customer relations department and called them up and told them what the problem was and the customer service person that I talked to was really helpful. I asked them to send me a schematic of how the bed works to see if I could make sure that the motor was indeed the problem. They did and it was. They sent the motor free of charge and it works like a champ. They were very helpful.
Reviewed Feb. 7, 2014
About a decade ago, I had a real serious problem. After that, I cannot lay flat on a bed. And so, I had to buy this huge pillow that sort of propped me up. I saw the Craftmatic Bed in a 2x2 advertisement in the magazine and decided to call. They kept telling me to keep my legs elevated. So I thought, “Well, here’s one that elevates the legs and brings the head up, and does everything I need it to do. Let’s give it a shot.”
I just took a chance. It worked out fine and I love it. I always tell them, “If you're interested, come down and try mine now!” I'd recommend them any time. If there’s anything I would complain is that they need to tell the customer about the sheets. I can’t get any to fit the bed. I have an 84 inch long one and all the sheets are 80. I just assumed there were going to be sheets out there with 84 inch lengths, but there aren’t. And I've been to all the stores like Bed Bath & Beyond and all that and you can't find it very easily.
Sorry you are having difficulty finding sheets. I am going to have our customer service department call and arrange to send you out a set of fitted sheets. The company we use is Quality Time Custom Fit Linens http://custom.quality-time.com/ they have a wide selection of sheets for adjustable beds.
Reviewed Feb. 7, 2014
Ever since I got my Craftmatic adjustable bed, I've been sleeping well again. My daughter bought it for me because I have problems and I have to have my head and feet up. Everything, from order to delivery, has gone good.
Reviewed Feb. 7, 2014
We've had a Craftmatic bed for 30 years and we bought a new one. They were very professional, very proficient and were in and out. We love the comfort of the bed. I've already recommended to a friend, and the friend bought a bed.
Reviewed Feb. 7, 2014
We were doing some digging around to look for a bed that would work for my cousin because just a normal hospital bed wasn't big enough to actually do what we needed to do in it, and we came across Craftmatic. They were a lot cheaper than what a hospital bed was going to be for half the size. The Craftmatic people were great and very courteous. Overall, we had a wonderful experience and the bed suited our purpose and needs.
Reviewed Feb. 7, 2014
The Craftmatic adjustable bed has helped both my wife and me with our back problems. I needed it more than my wife did because I really got bad back problems and I've been able to sleep good since we got them. I couldn't ask for anything better. The Craftmatic reps are knowledgeable and helpful. I requested another set of brackets for headboard and they sent them right away. I'd recommend Craftmatic to anybody that's got back problems.
Reviewed Feb. 6, 2014
I bought a Craftmatic adjustable bed for my mother. She has arthritis and had trouble getting up, and this bed has helped her with that. The adjustable part is her favorite. We've looked around and a lot of them were really expensive and this one was reasonable. Everything went fine and has been great.
Reviewed Feb. 6, 2014
My mom is 84, and will be 85 in a month, and she has rheumatoid arthritis. And she had purchased a Sleep Number and that just wasn't cutting it for her, and she wasn't sleeping and she was hurting a lot. So we decided to try a Craftmatic to see if that worked and it has. She doesn't like the massage feature, but I’m like “look, you don’t have to use the massage.” Their sales representative was good. The only problem I had with the delivery team, there was some failure to communicate that they were supposed to be taking away the old bed. But it took a couple of phone calls and me showing them the email confirmation of everything, and they did take it away.
Reviewed Feb. 6, 2014
My parents had a Craftmatic adjustable bed years and years ago and they loved it. It really helped my mom's back. So as soon as I started having back problems, I decided to get one for myself and ever since, I don't wake up in the morning hurting like I used to. The sales and install team were wonderful, congenial, very nice and good representatives.
Reviewed Feb. 6, 2014
I should have bought a Craftmatic adjustable bed years ago. I had my back broken in Vietnam and was torn up pretty bad, and I just couldn’t sleep on my regular bed. But since I got my Craftmatic bed, I've put in some good six-hour nights and for me that's something. I just hit myself every time I think about why in the world I didn't get this bed years ago. I guess the advertisement just hit me at the right time and at the right frame of mind, and I just called them.
The guy that I talked to in Florida when I ordered the bed, he steered me right in a couple of things I had in mind and he explained a few things to me. The delivery team was outstanding. It was some people they contracted, a moving outfit, and they were just real nice, respectful young men - you don't see that very often anymore. I'm planning on buying another bed from them for my son and I would definitely suggest it to anybody else.
Reviewed Feb. 5, 2014
I'm an old fart and the body's going bad. I just lost my mother in December so I've been very aware of my own body going downhill and I needed a new bed. My biggest thing is the service after you buy it. It has a one year warranty. I ended up buying one and I'm very happy with it. I had spent a lot of time in sleeping in a La-Z-Boy because I was in such pain I couldn't get in and out of the bed. The memory foam mattress it makes it easier for me to get out of the bed. I'm a side sleeper and with that mattress it doesn't hurt nearly as bad and it's much better.
All in all and I got to say everything has worked perfect. Now granted I haven't had it about four or five months or so but everything has worked so perfect and the guys who brought it in and set it up and stuff, they'd never set up one and they made one phone call and the service department stayed on the line and helped them and it has worked perfect ever since. So I like it and the big thing was the warranty. For older people, you got to have a warranty. You got to know you're going to be taken care of. So that was my big thing and the guy assured me 'You'll never need another bed in your lifetime' and I'm like 'Okay, that's what I need.' So it's turned out to be quite a great thing for me. It's worked out perfect. Everything's been super great.
Reviewed Feb. 5, 2014
I bought a Craftmatic bed about 30, 40 years ago. Everyone from the sales to the delivery team did fine. I would recommend them.
Reviewed Feb. 5, 2014
I was looking for something that my wife can sleep on. She had been sleeping in a reclining chair for about four months because of her back and I thought I could get that and she could adjust it any way she wanted to. Surely she will be able to find a way to get comfortable in bed. The bed is helping me be more comfortable. I'm in the bed about 80% of the time.
We have a problem with one bed and we turned it in for repair and somebody would call or I would call and finally get a hold of somebody. 'Hold on, I'll have to check that out with somebody. I'll call you back' and they never call back. Somebody else would call me back and they didn't even know anything about the problem. It just seemed like nobody really took the problem and walk it through the process but it's not the bed. The bed is fine.
Reviewed Feb. 5, 2014
I had an upcoming back surgery and needed a new bed, so I went online and started researching. One thing lead to another, I saw Craftmatic and I did a little comparison, spoke with them on the phone and made the purchase. The reps I dealt with are great to work with in leading me through the process. They were good. They were helpful and even patient. My favorite thing about my bed is it's highly adjustable and comfortable. It's smooth and relatively fast being electric. The Craftmatic bed was a good investment of time and money and it's everything I was looking for.
Reviewed Feb. 5, 2014
My daughter got on the computer and she found out about Craftmatic. They sent a rep about it and she just handled it and they sent the bed to me. My experience with them was good. I like the bed because you can just adjust it and read on the bed or you can lower it and it vibrates. I'm enjoying it.
Reviewed Feb. 5, 2014
My parents had Craftmatic adjustable beds first and I got one and had it for well over 20 years, and then I just bought a second one. I've had no problems dealing with the Craftmatic people whatsoever. The delivery team was pretty good. The first team had a little problem putting the bed right and there was a mattress issue. The first mattress had a hole in it and they brought me another one. The second team was wonderful and knew exactly what to do and how to do it. It was great.
Reviewed Feb. 5, 2014
My husband had a bed that was a queen size and it went up and down. It had a motor to it but it wasn't a Craftmatic. We've had that for years and we had the motor repaired one time. But then we decided to forget that. We didn't put it up and down that much anyhow. Then we moved that into our guest room then we started to look around. We first saw an ad some place and we had to call about it. The salesman came to the house. We got the split queen. I thought it was two twin beds but it is not because when it comes to buying linens they don't fit and you can take it apart and have two twin beds. We wanted to have that ability. However, we have kept it together. We don't put it up and down that much because I try sitting up in bed and it just doesn't feel right. I usually just put a pillow behind my back when I sit up in bed to read. We think about in the future that it could be taken apart and one use it as a sick bed. We want to be able to stay in our house until the end.
The mattress seemed to be holding up pretty well because with having it in separate mattresses you have that sag in the middle and it stays on its own mattress. But with using the queen size sheets you can tell when somebody gets up, out of the bed and gets in the bed. It's a good product and the service was good. The men who put the bed together were very courteous. We've been happy with Craftmatic.
Reviewed Feb. 4, 2014
I bought a Craftmatic adjustable bed maybe twenty years ago as I had trouble sleeping flat and stacking pillows didn't quite get it, and ever since I've slept good. I like that I can adjust the bed with the little electric thing hanging on the side. Everybody at Craftmatic was really good and I'm satisfied with my experience with them.
Reviewed Feb. 4, 2014
I always knew about Craftmatic just because of the commercials, and they've been around forever. When I first decided to think about purchasing an adjustable bed, of course Craftmatic is the first name that popped into my mind. My husband and I watch a lot of TV at night and we just wanted to be able to do that a little more comfortably. Everybody was great. I like the adjustability feature of the bed. I don't use the massage as much as I thought I would. It's a little loud, which is why I don't use it.
Reviewed Feb. 4, 2014
I'm 70. Years ago I heard the Craftmatic commercials on TV, so I knew of the bed and I was having trouble sleeping. So I went on the Internet and I found them. It's comfortable. I like the fact that it has a gel foam, and I can raise the head level and not sleep flat. It helps with my problem. I'm happy with the bed and I'm glad I got it.
Reviewed Feb. 4, 2014
We got interested in a special sale on Craftmatic power beds and we knew it was a wonderful name. They gave us a good price on a sale and we ordered it. It arrived in one big package: the bed, the frame, remote, the motor, everything. And as they put it together, I noticed the frame and the woodwork and everything was some such good quality - really nice, heavy wood and metals, corners and everything. It looked to me to be a very well-made bed. We are enjoying it very much. I wish I would've had one years ago. I like the idea of adjusting my head and the way the remote works so well. I've got it set so I can just push one button, the favorite button, and the head comes up and the feet come up to the favorite position and one button just makes it level again. It's a very, very compact outfit.
Reviewed Feb. 4, 2014
I called one of our local bedding stores and they weren't open but they left a message about some of their products. I was looking for a split adjustable and they said on this announcement that they did not have that and they recommended calling Craftmatic. I called and they were courteous and helpful. The delivery team was very nice and they took our old bed upstairs. My favorite feature of the bed is the ability to adjust it.
Reviewed Feb. 4, 2014
I got my first Craftmatic way back in ’92 or ’93. I'm 88 years old, and it makes a big difference to me, the comfort in the bed. I found it fascinating the fact that you could pick so that you could sit up or read a book, or whatever you want to do. I love Craftmatic. I just bought a new one not too long ago. They are pretty expensive. I spent about $3,000. I love the bed. The delivery guys were wonderful, the bed is terrific. I don't have any problem about the adjustment or anything. They're rather simply made. You don't have a fuse to contend with or electrical stuff. But I could never say enough good things about Craftmatic. I can't imagine why everybody doesn't get in line to get one.
Reviewed Feb. 4, 2014
I love Craftmatic. I had one for 20 years and I just got a new one. They did a wonderful job delivering the bed. I like the softness. It's just nice to lay on. It's been wonderful. I get up in the morning feeling great. I'm really pleased with it. If it keeps on going like it is, it will be wonderful.
Reviewed Feb. 3, 2014
I had a Craftmatic bed about 19 years ago, and I just got a new one. The delivery team was late, but it was okay. It got here. From the features, I like that I can raise my feet up when I want. Overall, I enjoy it.
Reviewed Feb. 3, 2014
I sleep better because of my Craftmatic bed. I can get in a more comfortable position and it has helped with my problems. And when I watch TV, I can be in a bed in a more comfortable position that I used to be in, so that it makes it better too. So all around, I like it. I would recommend it to my friends. Their customer service was great, their delivery was great and everybody was nice. They were fine.
Reviewed Feb. 3, 2014
I owned a Craftmatic previously and I got it mainly thinking my mother might need it. And she didn't particularly care for it, but I liked it. I like the fact that it does adjust and the vibrating. It was a very pleasurable experience. They were very helpful. I'd had a bed and I sold it to a friend for her mother, a twin originally, and then I traded up. I wanted to get another new one or a new mattress, but the company was having trouble. The sales people were having problems. So, I couldn't get in touch with anybody and I ended up buying a different kind of adjustable bed, and I wasn't that pleased with it.
Reviewed Feb. 3, 2014
We've known about Craftmatic for years from a TV commercial. What made us decide to get it was for health reasons. My husband has gastric reflux and we need to keep the head of the bed elevated. We were doing that with old bed and we had it up on risers, but we just decided we wanted something that was a little easier to elevate. I have restless legs and I like the fact that I can raise my legs up. We enjoy the bed very much so and my grandchildren love it. They think it’s a toy because they can operate the remote to move it up and down and the vibration and everything; they like that.
My experience with the sales representative was absolutely perfect. Very knowledgeable, very helpful. The delivery team was outstanding. They were in and out before I even realized that they had even carried anything into the house because my husband handled it. They were very efficient and very personable. We were really happy with it. I would recommend them in a heartbeat.
Reviewed Feb. 3, 2014
It was time for a new mattress. I thought the adjustable head would be good so I decided on the Craftmatic bed. And it's working out. I'm more comfortable in the bed. I would recommend them to the friend.
Reviewed Feb. 3, 2014
I had read about Craftmatic from many magazines before, but I never had an occasion to buy one because I didn't need one. But now I have a very bad back and my children decided that I should have a Craftmatic bed, so that is why we bought one. Everything with the sales rep and delivery team was fine. They were very helpful and knowledgeable. The bed rests my back very much and I like raising my legs.
Reviewed Feb. 2, 2014
I bought a Craftmatic adjustable bed because of my back trouble. It's easier to get out of bed now and I'm satisfied with it.
Reviewed Feb. 2, 2014
The Craftmatic bed is better than a regular bed. I have a bad back and it's very comfortable. I like the way the head comes up. It's a very nice bed and I would recommend them.
Reviewed Feb. 2, 2014
I had a Craftmatic before and I saw it on a TV ad. I just wanted another one. My favorite thing about my bed is I can put my head up at night. I don’t sleep well flat. I can put it up and put my feet up, and I can enjoy it in the bed - watching TV and reading or whatever.
In terms of my overall experience with the bed, I got mixed emotions about that. I would recommend the bed itself, but we didn't have a good experience on the delivery. First of all, I gave the people my cell phone number and they were supposed to call me when they were 30 minutes away from the house, and they didn't do that. My husband has mild dementia. They brought the bed to the house and they knew what the order said, white-glove delivery. They just set the boxes in the house. It took us a week to get it arranged for somebody to come out. The job was posted out on some kind of website, and a local person saw the ad and came and put the bed in.
Reviewed Feb. 2, 2014
I knew about Craftmatic years ago, but I listened to the TV commercial and I had three surgeries in the past two years. I've had my neck, my back, and now I had a knee replacement. So I know I needed something good. I like it because the top and the bottom goes up. That is why I got it because my leg had to be elevated 45 minutes three times a day. I'm only on my fifth week with my leg, but it really helped my back and stuff too because I have a hardware. That was really bad and I couldn't walk when I first went to the doctor, I was in a wheelchair. The sales representative and the delivery team were really wonderful. They explained it to me and they left a box here and I had to ask them what was in it, and they said in case you want to put a headboard on it. It’s a great team and a great bed.
Reviewed Feb. 2, 2014
We had a Craftmatic bed, and we had to get rid of it because we moved downsized. We needed to get help again because I had trouble sleeping. I have back problems and neck problems, so we decided to contact Craftmatic again and get one. The sales representative was very good and the delivery team was all right. They listened to everything we had to say. The bed is very much making us comfortable - the adjustability, being able to get to sleep with it and help us. The best thing I ever decided to get.
Reviewed Feb. 2, 2014
My doctor suggested Craftmatic so I got online and found it. I called and asked for some information. My favorite feature on the bed is the ability to remember a position. You can set it and it instantly goes where you wanted to. You don’t have to worry about adjusting up and down. Of course, I love all the whole adjustable thing, but that's part of an adjustable bed. My experience with them was great. They showed me how to operate the bed. They were wonderful.
Reviewed Feb. 1, 2014
I love, love, love my Craftmatic bed! It has helped with my various problems. I broke my leg a year and a half ago and have pins and screws and plates, had two operations in my right ankle, another broken ankle in 2006, two knee replacements in 2009 and a shoulder replacement in 2011. I wasn't able to lay flat on a bed, so it's a good thing that I bought this bed. At night, I sleep with the legs up for the swelling and everything in my ankle and it helps a lot.
My husband was initially against it but now he likes it, it has helped him. My husband says he never saw somebody spend as much time in a bed as me. The first day, I was in this bed for 16 hours. And we're thinking down the road of getting one for my spare bedroom. The Craftmatic people who installed the bed were fantastic. It only took them about a half hour to put the bed together. They even took my old mattress away. This was the best purchase I ever made in my life! It was worth the money and it's a beautiful bed. I'll recommend this to anybody.
Reviewed Feb. 1, 2014
My wife wanted an adjustable bed and we heard about Craftmatic and read about it. We looked at some other beds and called Craftmatic. We are perfectly satisfied with it. We like its adjustability. I had a bad back and the mattress is a comfortable one. It's a good deal.
Reviewed Feb. 1, 2014
Before we got the Craftmatic, my wife was in a recliner. She was sleeping in it and wasn't sleeping that well. When we saw the ad on TV we know by word that they got a good reputation. So, I called and checked it out. The guy who called was real helpful over the phone. He answered all my questions. I called him back, and decided to get it. We got a split king.
We love the bed. It’s extremely comfortable to my wife. She can sleep in the bed now, get good rest, which is really important. I also sleep a lot more restfully than I do. We both love the fact that you can adjust the head and the bottom leg. She really loves the massage feature. The salesman gave us all that good stuff. It’s also neat that we can change the sheets easily. Our experience with Crafmatic was good. The only little negative thing is a couple of times when I called I got an answering service, and then they had to forward it on, and they had to call me back. It would have been nicer if I would've been able to call and get immediately in touch with a sales rep.
Reviewed Feb. 1, 2014
I had a Craftmatic bed before, and I had some friends who had Craftmatic. I like that I can adjust it up and down with this bed. Their sales rep and delivery team were good. It was a positive experience.
Reviewed Feb. 1, 2014
We were very pleased with Craftmatic from the delivery of the beds to the setting up, and then we're just very pleased with the beds all around.
Reviewed Feb. 1, 2014
I looked through the internet and I want to get more than a slide bed in the area in my studio. I researched a lot about Craftmatic Beds and I heard of them before, and it was not a hard decision. But you are paying a little more than you would for a regular bed but it's much, much better. It's reliable and it’s SUPER comfortable. And the remote doesn't have a cord on it, which is really a good thing. It works really well. It’s definitely worth the money because if you buy something like that, you find it to last a long time. That is why I bought it because I figured at this point I got between 30 to 40 on it and that's perfect. Probably the best purchase I've made since I bought a car.
Reviewed Jan. 31, 2014
The Craftmatic bed is my husband's and he likes it. He has had lung cancer, and couldn't lie down, so he was sitting in a recliner and sleeping. When he saw the ad for it, we ordered. And they came and put it together for us. He likes the comfort. Our experience with them was fantastic. He rests a lot better, and doesn't ache as much when he gets up in the morning.
Reviewed Jan. 31, 2014
A friend of mine has a Craftmatic. I couldn't stand the bed I was sleeping on and it really hurt me bad. When my back started getting so bad and then the abdominal incisional hernias, and poor circulation in my leg, I decided I needed something. I like being able to adjust it in a manner that I need to. People are really missing out on what they need for their problems.
Reviewed Jan. 31, 2014
A hospital bed was recommended for my husband but he didn't want one. We've been married almost 46 years next month, and the last thing that he wanted to do was sleep on an old hospital bed so we started looking at alternatives to that, something that would offer the same type of things, bringing up the head and the feet. Being able to adjust his feet up at night has helped. I started researching and found Craftmatic. I like all the features.
My husband would never get out of bed if I didn't make him. They're comfortable. Just being able to adjust them up and down, the feet and the backs, is really cool, and they have a massaging element, too. And that's also good for him because having the massage helps. We got the king-size but the way they do that with the king-size is you can get two twins, so we both have our own adjustment and our own controls. So, I can be wherever I feel comfortable. The first mattress that we got was too soft for him, because he wasn't able to get up out of it. I called them and they had another mattress to us within a week and a half. They had a 30-day guarantee, which is what sold me on going ahead and getting the bed.
Reviewed Jan. 31, 2014
I was doing some research and I was going to buy an adjustable bed anyway and my son said, "Why won't you go with a company that invented them and I'm sure they have the best product". So that's what I did. I went on the internet and I called Craftmatic and that is how I made my decision and I'm very pleased. My favorite thing about it is the ease of getting in and out of bed and the help it gives me because I do have some health problems and it helps very well. And the bed is very comfortable.
Reviewed Jan. 31, 2014
Everything is working fine with the Craftmatic bed. My wife needed it because of her health and it's helping her be more comfortable now. We had to change mattresses. The first mattress, which was a good mattress, real firm, was so tall that she couldn't reach the floor with her feet. And so, we switched the mattresses to the memory foam. It was a little narrow, and it has worked out. I have no problem with them. They tried everything to satisfy us from adjusting the legs to switching the mattresses.
Reviewed Jan. 31, 2014
Craftmatic’s delivery men came and installed the bed very efficiently and they knew how to do it and it was wonderful. The bed is for my mother. We had to get shorter one so she could get into it because she's had a mild stroke and she couldn't leap up onto 30-inch one anymore. The other one was a beautiful bed and hardly even worn out at all but I think Craftmatic beds last forever. My mother's other bed was 30 inches high. It was a firm mattress but when we got that one it was 22 inches high. It was a memory foam mattress which was soft but she seems to like it anyway. She said 'Oh this bed's really soft.' I said 'Yes, I didn't know it was going to be soft.' Other than that she loves the bed.
Reviewed Jan. 30, 2014
My wife was on a computer one day and saw a Craftmatic ad, and I suggested that we look into it, so we made the call. She put in the information and someone called us. And we bought a bed a day or two later. Everything with the sales and delivery people went well. After the bed was set up and the mattress inflated or expanded, the first night we slept on it, we noticed that one side of the mattress was lower than the other. It had a defect, so we called and we were given instructions on what to do and it was replaced promptly. And we're very pleased with the bed. My wife no longer has lower back problems because she can elevate it. The first night she slept on it, she slept very well. So, it has really helped her back.
Reviewed Jan. 30, 2014
I have a bad back and I was uncomfortable watching TV in bed so I decide to check out Craftmatic beds and they were reasonably priced so I bought it. I am enjoying my bed very much. You can adjust it. You can sit in bed and be comfortable while watching TV. Their sales rep and delivery team were very good. I'd recommend them.
Reviewed Jan. 30, 2014
I'd seen Craftmatic's advertisement, and went on the internet and read up on it. We needed a bed at that time because my husband had been diagnosed with cancer and he needed a bed where the seat would raise. He did not want a hospital bed yet at that time so that's when we decided to purchase a couple. The people there were very knowledgeable about the product that I had purchased. We like the fact that the bed is adjustable.
Reviewed Jan. 30, 2014
We bought a Craftmatic at a state fair. We bought our first one in 1991 and this is our second one. We bought it because I like to have my head raised. And my husband has feet problems and likes to have his feet raised. So this was the only way we could make it work. We have the twin that makes a king, and so we each have our own controls, and we can set the beds the way we want. They have wonderful customer service.
Reviewed Jan. 30, 2014
I've had a Craftmatic for about 40 years. My first wife had a bad leg so she had to have something to prop her legs up with. And she used it as long as she lived. And then after she passed away, I went and got a new one. My experience with their sales rep and delivery team went real good. They was very knowledgeable and they come and put it up for us, and offered to haul the other one off. And I told them that I was gonna dispose of it. I use the bed every day and I am well satisfied with it.
Reviewed Jan. 30, 2014
I’ve had a Craftmatic bed from 1973 or 74. And then I gave that away and I got another one. Then I was in Florida and I decided that I wanted another one and a bigger one. What I like about Craftmatic is it had heat in it. And then it moves up and down, and then it has a massage thing. I would recommend Craftmatic.
Reviewed Jan. 29, 2014
I’m old and having an adjustable Craftmatic bed is better and the elevated head helps me. The delivery of the bed was fine. Their after-market service needs improvement. I tried to call 2 or 3 times to find out an exact time and date, and no one seemed to know anything. Finally, some lady called me and gave me some particulars. So, I asked her to send me some paperwork on it, especially on how to control the bed 'cause they didn't leave me anything. And so eventually, and it was several weeks, I got a small packet of paperwork and stuff, showing me how to operate the bed. By that time, I already know how so it's no big deal, but they do need to do a little more work on their after-market.
Reviewed Jan. 29, 2014
This is my fourth Craftmatic bed. It was 1990 when I first bought my first one and because of my experience with the product, that's the reason I called them this time. The comfort, their pricing, the customer service are what I like about Craftmatic. I bought two in Puerto Rico. Then the third one was in 1998. Then I called them back to buy another one. I don't care for the massage. I just care that it's adjustable. They have always been very reliable. The price given me has always been the perfect solution. They charge me what I really thought they should. The service has been swell and the product is something that I would recommend to anybody.
Reviewed Jan. 29, 2014
Craftmatic used to mail out these packets, where you'd get a free TV or something if you bought one. Or you could use that money towards a purchase. It was a long time ago and at the same time my wife had a herniated disk, and the neurosurgeon told her she could no longer be on a waterbed. We ended up giving it a try. I called them and found out all the different things that they could do. They had a heater at that time, and the adjustable bed and the vibrating thing, and I liked all the features. I know my wife fell in love with the vibrator right away. She uses it to go to sleep all the time. And the rest has been history. We wore the first one out, and so we bought another one. I tracked them down and found them in Florida somewhere.
It was just after Memorial Day, and he was able to get me the sale price, even though the sale was just off. We bought our second one. They no longer have the heater, which I imagine is for safety regulations. We've been very pleased. The first time the guy came out, he was really nice, and I could still remember how nice he was. And the second time, they were incredibly late and they didn't call. We told supervisors, and they mailed us $50 and they were going to take of the problem. They should have called that time, but I would recommend them.
Reviewed Jan. 29, 2014
A friend had a Craftmatic bed and I told her I was looking for a bed, because I have Parkinson's and fibromyalgia, and I needed something more comfortable than just a regular bed. She told me about hers. They've had one for at least 20 years. She told me what good beds they were. She gave me their number and I called them. I LOVE my bed. I love being able to adjust it to put my feet up or down, or my head which you can't do in a regular bed. This bed has really helped me out a lot.
Reviewed Jan. 29, 2014
We had been talking about Craftmatic beds for a long time. We had seen the advertisement somewhere and we'd been talking about it so we decided just to do it. We were expecting on a Friday and then they didn't bring it until the following Monday due to the fact that they only had one truck and it was already filled. We didn't have a bed so they put us up for a motel for the weekend. Anyway, the bed is perfect for both of our back and legs.
Reviewed Jan. 28, 2014
Craftmatic people told us from A to Z, all about the bed, and we were really excited to get it. And so after it got here, and they set it all up. I sleep in that bed because my husband has a sleep apnea machine which makes a lot of noise. It’s a fantastic bed because I have some health issues. Now I sleep soundly all night long. I don’t hurt when I get up in the morning. It’s just a very comfortable, relaxing sleep experience! I’m fixing to have knee surgery, and this bed will be perfect for me because it will help me get up out of bed since it raises up. It has so many features to it that we’re in love with! I would definitely recommend it to other people.
Reviewed Jan. 28, 2014
I've had Craftmatic for the last 15 or 20 years. This is my third bed. I like that it's comfortable, it raises the head and foot, and there's massage if you want it but I don't turn it on too often. The people were great and courteous. They didn't show me how to operate it, but I don't think they needed to. They were very quick in getting delivery to me for my bed.
Reviewed Jan. 28, 2014
The first bed they brought was damaged. They had to bring another one out. They did fine. They were very polite. I like it real well. It does what I want it to do, which is to raise my head. And I can raise my legs up a little bit so it's more comfortable.
Reviewed Jan. 28, 2014
I bought a Craftmatic adjustable bed for my handicapped wife. It's easier for her to get in and out and she can move the bed around in different positions during the day. The sales representative and the delivery team were very good and I've already recommended them to two people here.
Craftmatic® Adjustable Beds Company Information
- Company Name:
- Craftmatic Internet Sales/Craftmatic Mattress
- Year Founded:
- 1978
- Website:
- www.craftmatic.com
