Craftmatic® Adjustable Beds Reviews
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About Craftmatic Adjustable Beds
Craftmatic sells adjustable beds and mattresses in twin, full, queen and king sizes. It offers three models with various features like wave massage, child safety locks, anti-snore positions and built-in lights. Each model comes with a remote control. Customers must order an adjustable bed over the phone and can return any product within 30 days.
Visit www.craftmatic.com- Wireless remote controllers
- Safety lights and locks
- Programmable positions
- Can’t order online
- Must pay shipping for returns
Craftmatic Adjustable Beds Reviews
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Reviewed April 13, 2014
We've had our previous beds about six or eight years. I saw the mattresses wearing out a bit, so I was going to see if I can get a replacement for it and they say they were making mattresses. They were eight inches, I believe, and now they're eleven inches, and I find that to be much better. We ended up replacing the frames and motors and everything and I like it better. My wife loved the adjustable bed, too. Unfortunately, she was found to be with cancer and died very quickly.
Reviewed April 13, 2014
I dated a man, my husband now, who had a Craftmatic bed. He has had it for years and I sort of married into it. I didn't like it at the beginning because I thought it was more like a hospital bed. And I said, "Oh, no way. I want a real bed." But then we changed the mattress. A new mattress is on it and I absolutely love it. It's like it fits every need that a person could possibly have with any bed. When we went to purchase the new mattress, the sales representative was great and very helpful. I have no complaints with the delivery team. They were very professional. I use two features the most. I use the head and also the legs because sometimes my legs bother me and I put that up a little and that eases the pressure off of my legs. My husband also uses the same areas. It was the best investment we've made.
Reviewed April 13, 2014
I had Craftmatic back in 1984. We saw it in the paper. I’m on a wheelchair. I’m a quadriplegic, so I looked at it as a means for me to get better, as far as sleeping goes. The bed is working ever since, except my head went out and my feet went out and my motor went out a couple of months ago. My new Craftmatic bed will be delivered on Tuesday. Their sales reps are very knowledgeable. I have recommended it to my sister-in-law in Panama.
Reviewed April 12, 2014
My husband actually made the Craftmatic purchase but it was because we had heard more of that name than the other beds he was looking at. We got it about 6 months ago. The reps were very helpful when purchasing it and then we just recently had something where I had called. They were very good in calling us right back and wanting to fix the problem right away. It was excellent customer service. It's funny. We bought it mostly for health reasons for my husband. He needs to sleep upright and he actually enjoys the massage which is what we didn't purchase it for, but it's the feature he does enjoy. It was a very pleasurable experience and they are a professional company to deal with.
Reviewed April 12, 2014
My wife was the one who purchased of the Craftmatic bed. I was in the hospital recovering from an operation, and we talked it over and I said that we were going to need adjustable beds. That's the one she came up with. We've had it for six months and it has been great. We like it. It's very comfortable, dependable and works well. The bed does what you expect it to do.
Reviewed April 12, 2014
I went on the Internet looking for adjustable beds and saw Craftmatic. I chose it over another brand because of the pricing and the information I read. I bought it in October and it has helped me so far. I had no problem with the sales representative. Everything was just fine. This was the same for the delivery team. They did their job and were out of here. They answered all my questions and showed me how to use it. I have GERD. I just put my bed into position and leave it there so that I don't have to go adjusting every day. The whole experience was good. I couldn't have been happier with any part of it.
Reviewed April 12, 2014
Everything went great with Craftmatic. The only thing I had a problem with was they took a little extra time, but then again, we did have a snowstorm, so I understood that problem. But when they did deliver it, they were very nice people. I love the bed. I had a bad back, and it's helping me big time. I'd definitely go one better than the highest rating. That's how much I like it.
Reviewed April 11, 2014
I called Craftmatic and found out that they were cheaper than a lot of the other brands so I went with them. It's very helpful with my acid reflux. I'm able to sit up, and I couldn't get enough pillows under my head so it's turned out real good. The delivery team were fine. I really like Craftmatic.
Reviewed April 11, 2014
My mom is a stroke patient. My mom used to sleep in a hospital bed and my dad's water bed had sprung a leak. We went online and were looking for something similar to a hospital bed, yet something that both my parents would be able to get in and out of without too much difficulty. So, we used a process of elimination, and my sister purchased two Craftmatic beds for my mom and dad because Craftmatic had a lot of things that we liked. We purchased the beds 4 months ago and it has been good for them both. It was a very easy transition to get them ordered and delivered. We didn't have to wait too long, and everything was delivered correctly. Everything was good with the reps and the installers. They did explain things, and helped my sister set up how she wanted it set up. We had no problems.
Reviewed April 11, 2014
I have an extremely bad back and had more proppers lifted for almost a year. It has gotten to a part where I was unable to get out of my bed when I got into it. And when I was talking to my doctor after I had surgery, she said, "Oh you need that old person's bed." And I said, "Craftmatic?" She said yes so I got the Craftmatic bed and it's lovely. It has definitely helped me. I've had no bad experience with Craftmatic whatsoever. It was great.
Reviewed April 11, 2014
When my husband heard about the Craftmatic on the radio and TV, he went and got the base part of the bed. My husband likes it because he can program it to vibrate for so long and then it shuts down. The head and the feet rise up together... I wouldn't mind recommending it to anybody. We had a very pleasant, very good experience. Delivery went very well.
Reviewed April 11, 2014
After pricing around I chose this bed over the other higher priced models. From the phone call to delivery there was not one hitch. Delivery and white glove service met expectations and were included in the price. I was concerned what the quality would be in comparison but I have no complaints as so far they appear to be of good quality construction and working order. Quieter than expected with the exception of massage mode which rattles the whole house. We purchased a split king and both my spouse and I are pleased we have our own controls of how we prefer to sleep. The mattress is slightly softer than what I am accustomed to but supportive enough for a comfortable sleep.
The separation between the beds is more than expected because the edge of the bed gives and creates a large gap. Small price for the comfortable nights sleep we are experiencing. Our only complaints would be no selection of mattresses available and financing is not an option. Unusual I think for a high ticket item these days. The consolation here is there is no bill to pay off and since the mattress was included at a lower price than some wanted just for the frame we can purchase air mattresses at another time should the need arise. I was skeptical about purchasing over the phone without having a ballpark price from a website but was able to shop around first and negotiate a very fair price with no hassles. I highly recommend this bed and suggest giving the time they ask to fully appreciate the benefits.
Reviewed April 10, 2014
I had seen Craftmatic on a TV advertisement when my husband had a heart attack in 1982 and had surgery. He had some complications with a Staph infection after that and we decided he had to have an elevated bed. He couldn't get out of bed by himself and it was hard to even rise up so we needed the elevation and that was a lifesaver. I bought mine in '82 right after his heart attack and I still have the same bed. It's great. The sales rep was great. We don't have the new one yet. They may have had an earlier date but it conflicted with a doctor's appointment for my son so they have it scheduled for the 28th of this month. It's the only bed to buy and I've had nothing but good experience with Craftmatic.
Reviewed April 10, 2014
My wife was in the hospice and we needed a hospital bed. We didn't like the one they gave us, so my children and I surfed the internet to find a good bed. We found Craftmatic. It's a very good bed and it's very comfortable. It's better than a hospital bed. They made it where they have different heights. They took her measurements and fit it to my wife's height, which was a nice thing, because some beds are real high like a hospital bed. My wife passed away in October but she loved it. I use it and I'd recommend it.
Reviewed April 10, 2014
I chose Craftmatic because they've been around for a very long time and they're reputable. It helped me a million times. It’s much worth the investment. My back's been best. It's been over 14 years after sleeping on the bed, all through and through everything is wonderful. Our experience with the sales rep and delivery was also very positive.
Reviewed April 10, 2014
I have been a customer of Craftmatic since they existed. For over 35 years, I have a Craftmatic. I just purchased another one. I have one here in Puerto Rico and one in Daytona. I will recommend them over any other. It's not only for the comfort of whatever it is that's necessary throughout the years. I've had an accident and had to elevate my legs. I have acid reflux and have to elevate the upper part of my body as well. My husband as well has to elevate his head. I have twin sets because if one wants to maintain peace in a marriage, it doesn't create problems when one partner wants to have the head elevated and the other one doesn't.
Reviewed April 9, 2014
I was experiencing a lot of aches and pains. No matter how I slept, the bed that I had just didn't seem comfortable. I thought that it would help me if I could have a bed that I could adjust. So I called Craftmatic. My interaction with the sales representatives was really great because at first, the price that he quoted me was out of my range. So we came to an affable agreement and that's a price that I could afford.
I am 78 years old, soon to be 79, and I have bought many beds. Craftmatic is the most relaxing, comfortable bed that I have had in the years that I have bought beds. It helped me so that I could sleep. I have since had operations on both my hips and my one knee. It has helped a great deal to rest and relax.
Reviewed April 9, 2014
We had bought one of Craftmatic beds probably a little over 20 years ago. We wanted to replace the old one with a new one. Our most recently purchased bed has been wonderful but the only problem I had with Craftmatic was contacting them. I had an awful hard time getting in touch with them and getting a call back. Other than that, when I did talk with them, they were very helpful. Their delivery team was great. They came in and called us that they were in town and set the bed up, carried away everything and explained things to us. We were pleased with the setup. I love their product.
Reviewed April 9, 2014
I had open heart surgery and I couldn't get to sleep so I got the Craftmatic and it allowed me to sleep then. The people were all very good and I didn't have any trouble at all with them. I love the bed and its recline feature.
Reviewed April 9, 2014
Anytime for Craftmatic, I love Craftmatic. I got my first Craftmatic back in '95 or '96, and then I called to get a mattress, see if I could get a new mattress, and they gave me a new one, a new whole new bed. Dealing with their sales reps was good. I've had a good experience every time I talked to them. I have recommended Craftmatic to different people. I've told them that if they're gonna get a bed that's the one to get. The one I know that's backed up by what they say. It's fantastic.
Reviewed April 8, 2014
I had Craftmatic 30 years ago and loved them and so I decided to get them again.
Reviewed April 8, 2014
I would recommend as far as comfort and my experience with their representatives.
Reviewed April 7, 2014
I can't say enough good about Craftmatic. I've wanted one for over 25 years, and even though I hyped it up, it was even better than what I pictured it. They offered the different things like the pillowtop and the mattress topper. My doctors would have written me a prescription for a hospital bed a long time ago but it wasn't something I wanted. I just knew I wanted an adjustable bed. I have never heard of any other company of quality. It was either a hospital bed or Craftmatic.
I'm 60 years old this year and you name the condition... my back has it. I don't sleep but 1 to 2 hours at a time. I finally got my Craftmatic about a year ago and I can get a solid 4 to 6-hour block of sleep down. The Craftmatic representatives were wonderful. Just a couple of months ago, the motor stopped working. I picked up the phone and called them to see what I had to do and she asked me for some information and looked up my account. She said, "Okay, we'll send a new one out to you," and they sent me a brand new unit.
The delivery man was wonderful. We live on the outskirts of Seattle, way over on the peninsula so we don't have a lot of big stores here. He was coming from Renton or Seattle, and you have to take two ferries to get here and he brought it. I was the only delivery that day, so I know that the odds of making a lot money on this deal weren't for him, but he got here and he was just happy and not stressed, not like he had been driving all day to get somewhere and he still had to set up a bed.
Reviewed April 7, 2014
I'm very satisfied with Craftmatic. It's a very comfortable bed.
Reviewed April 7, 2014
My experience with Craftmatic was awesome. They did a great job and their product is great. They helped me with its pricing and their delivery and setup was more than they had promised. I bought the product for my parents and they answered a lot of questions my parents asked. They were very informative. They were very helpful in getting the job done.
Reviewed April 6, 2014
The Craftmatic bed is wonderful. My husband had always wanted a bed that would elevate his feet up, and raise his head up. He has had back surgery but that we could not afford a Craftmatic up until now. Several years ago, my husband called the company and told them what he was interested in. They sent us some brochures and and we filled up the information. They sent a representative out here. We had just kept thinking at the back of our mind that we wanted one until he decided on it. So he called and they sent the guys out with it, and we have thoroughly enjoyed it. Every day when we take a nap, or every night when we go to bed, it's a wonderful experience to get your head elevated just right because sometimes the pillows lose their fluffiness. The bed continues to be a wonderful experience.
Reviewed April 6, 2014
I have no complaints with Craftmatic bed. My experience with it has been good. I've had one since 2000 and completely satisfied with it. The representative that helped us with our latest one was very helpful.
Reviewed April 6, 2014
I'm thankful that Craftmatic was there when I needed them and they've just been a blessing to my back.
Reviewed April 6, 2014
We've been looking for a therapeutic bed for quite a while. I saw Craftmatic in an art magazine ad that I looked up. Tempur-Pedic was a very nice bed but it was almost $10,600 without tax. Then we called on to try Craftmatic and it sounded like everything we wanted for less than half the price. So we thought we'd try that and got the California King.
My wife has had three back surgeries in the last three years. She just came out of one an hour and a half ago and she had a new hip replaced. She has not slept in a bed all night for six times in the last three years and that's serious. I find her in the morning sleeping in a chair or sitting up in the couch. When we got that bed, the first night, she didn't wake up until 9 o'clock in the morning. That's going to bed at 11 o'clock at night. There has not been a night that she hasn't slept all the way through without any problems. No pain, it's fantastic.
I've had a back problem since I threw my back out in high school playing baseball back in '61. I had seen the chiropractor quite a few times in that time and I'd never wake up with a back pain. You can raise independently the top and the bottom and that's what my wife was doing. She could push herself sometimes in a little bit different position. I talked to Paula and she called up just to follow up and see how we like the bed. I told her it's one of the best things we ever bought. My wife couldn't believe that she sleeps this good and so sound.
I had a little problem with delivery but that was an independent company so I can't blame Craftmatic on that. Other than that everything was perfect. When Craftmatic came in, it didn't take them long to set it up. They explained everything to me, how everything works and it's just unbelievable. We're so happy and pleased with it. There's no denying that. We have some friends that do have one and they were fortunate. They got one for $8,000 but that's a lot of money for a bed. For both of us, my wife especially, it was well worth it. It paid for itself already. It definitely got a good warranty on it and so I got nothing to complain about.
Reviewed April 5, 2014
We love our Craftmatic bed. I’ve recommended them to so many people. They're the type that are just unique and that you'd want them. Ours was bought in 2007. We have two, one for my wife and one for me. And oh God, if there’s anything in this world! I’ve had water beds, regular beds, but the Craftmatic mattress is fantastic!!
It is about 12 inches thick and you have to reverse it every six months, if you don’t it’ll get spots in it. But if you reverse it, they’re great. I’m 170 pounds, my wife’s a little over 300. We have a heavy mattress and we have a light mattress -- it’s your choice of whatever -- if you like the light mattress for your wife, go with it. I’ve owned this thing for six years and we’ve had no problem whatsoever!
Delivery was wonderful, absolutely fine. And when I called their service department to find out where I could get some sheets, the lady at Craftmatic looked at the computer (under ‘dormitory sheets’ because they have the bigger beds than regular beds, the mattress is 40 by 80 inches and not many stores carry 80-inch long fitted sheets) and shipped us two sets free!!! You don’t hear companies sending you something free!
Reviewed April 5, 2014
I just like the way Craftmatic feels. I love it. It's very good to be able to adjust up and your feet and your back. I would recommend it.
Reviewed April 5, 2014
It was a good experience with Craftmatic. They're professional and very people oriented.
Reviewed April 4, 2014
Craftmatic is excellent. My husband and I both have severe back problems and since we bought the bed, this is our second one, we have not experienced the pain that we were having previously for back problems. It has really been a God-sent for us. It has changed our lives. I've had a back problem since I was six years old and I never had a good night's sleep until we got the bed, so it has been really wonderful for me.
Reviewed April 4, 2014
I had a good experience with Craftmatic bed. I would recommend them.
Reviewed April 3, 2014
The Craftmatic bed is okay. It's a good bed.
Reviewed April 3, 2014
Excellent service, and I love my new bed. I recommend Craftmatic beds.
Reviewed April 3, 2014
I could be a great advertisement for Craftmatic because we've now had them for a couple of years and they are awesome. We have a mattress that’s unbelievable. One side is a little firmer than the other so we have our choice there and comfort level. We've both had serious back problems and back surgeries, so we both really know what it’s like to need something with great support, and we have it. This is a wonderful bed. My husband was in a hospital bed for six years and I liked the idea that we could do the feet, the head, etc. It looked to me like it was durable, sturdy, and that it might be the way to go with us and I was able to get him a bed that was long. He’s 6’3” and his hospital bed was always so short with a footboard on it, and it was just not right.
Everything they said was there; they were right on point. In fact, that was the big thing to me. They sent me literature and we looked over it and I talked to them, and I said, “We’re just doing it.” My husband is a little older than I am; he worked hard all his life, so he deserves the best, and I felt that Craftmatic was the best. I wasn't here the day of the delivery but my husband was here. He was very happy. He said, “Oh, they were wonderful. They were in, set everything up. I asked questions, they answered me.” He thought they were very knowledgeable and topnotch. They are also very caring. I am certainly satisfied with them.
Reviewed April 2, 2014
Craftmatic sounded like a very good product and one that we could use so I went ahead and purchased one. The Craftmatic people were very helpful and pointed out a lot of things that I'll probably never will use. They told me how it would be set up and who would come to install it, all the instructions and everything. They were very congenial people and very nice talking to.
I have to have my head elevated so Craftmatic fell right in line with what I needed. The memory foam is very comfortable. I've never slept on anything quite like that. It fits your body and it remembers your sleeping pattern. Even if you didn't have sleeping problems, this is a good bed to have because it is very comfortable and it would go into any position. If you're just relaxing or watching TV in the bedroom, it would be perfect for that because you can raise and lower the foot of the bed as well as the top. It would be good for any age group, any type of sleeping pattern and anything that you want to do. It would take the place of a recliner and a regular bed at the same time.
Reviewed April 2, 2014
Craftmatic is an excellent bed. So far whenever I use it, I enjoy it. It's very neat. But my wife and I don't use it that much as far as incline and all that things that it would do (I have a few times) but I know when I get older the bed is really gonna be handy for me. They call it a King size - it's two pieces put together, sitting inside our sleigh bed. I bought it two to three years ago. I was 58 or 59 and knew retirement was coming so I was getting ahead of the game. I knew when I get older and when I retire I won't have money to do it so I bought it.
Reviewed April 1, 2014
It gives comfort but costly... My grandmother is the one who has the bed and is enjoying it so far and it helps her out. The only bad thing I have to say is that the remote that we had wasn't working so they sent us a new remote but then they figured out something is wrong with the box under the bed. They said the box needs to be replaced because the new remote that they have aren't configured to those old boxes and we're gonna have to pay 80 or 100 dollars for a new box. You don't wanna pay that because you just paid 100 dollars to get a new remote. That was really disappointing because there was nothing wrong with the box, it was the remote that had an issue.
Reviewed April 1, 2014
Craftmatic offered a very good guarantee on in-home service and have been around for a long time so we chose them over another brand. We did all our business over the phone and told them I needed the bed a little higher off the floor, and Craftmatic said that was not a problem. The sales rep called to tell me when the beds would be delivered. The delivery team got it set up and it's been great ever since. I have spine problems, and have had five lower back surgeries and two on my neck. The bed helps me. My experience with Craftmatic has been very good. I have recommended them to my family.
Reviewed April 1, 2014
I chose Craftmatic because they had the lowest price, best price. Their sales rep was very good and their delivery team was fine, no complaints whatsoever. It's a fantastic bed. I enjoy the whole fact that it's adjustable.
Reviewed March 31, 2014
Craftmatic has been just a God sent for me. It helped me. It helped to improve my quality of life and it is a totally professional company. I chose them because they have been around for a long time and seemed to have very good reputation and that's really what I was looking for. Their sales representatives were fabulous and the delivery team was absolutely on time. Can't say enough good things about Craftmatic.
Reviewed March 31, 2014
I'm a senior citizen. Craftmatic helps me get up in the morning by adjusting the top end of the bed. Plus it's a soft mattress and it just meets my needs. My experience with Craftmatic has been very positive.
Reviewed March 30, 2014
I have bought a Craftmatic bed for medical reasons ten years ago and I was very satisfied with it. I gave that bed to a friend as I was finished with it. But now for medical reasons again, I need one but haven't purchased it just yet.
Reviewed March 30, 2014
I enjoy the whole thing about my Craftmatic bed. I had a pretty good experience with their sales rep as well. They listened to me and I listened to him. We communicated well. It was very rewarding. I would recommend them.
Reviewed March 29, 2014
I had a Craftmatic bed. I liked the way it works, the vibrator and the head and the feet go up just like a hospital bed. But I had to call a second time before I finally got a response. Therefore it took quite a while before I was finally able to contact them. Only through my diligence that I was able to get through. But overall I love the bed. It's really nice. We've had three nights in that bed; it's very, very good. We had a queen size and now we have a king.
Reviewed March 28, 2014
We have been wanting a Craftmatic. We had seen it on TV ads for a couple of years and said if we ever got the money enough to afford one, that's what we wanted to get. Then I had hurt my back real bad and I was sleeping in the living room on the recliner. After two years of sleeping on the recliner in the living room, we decided to get one. We had enough money in the bank, and it wasn't as expensive as we thought it was going to be, so that was a plus. We finally got the bed that we wanted.
However, the delivery team was rotten. First, they said they brought the bed and they were not going to be able to leave it because they had another call that they were supposed to be on. Then, they said that they could leave it, but they would not be able to put it up and that we would have to call someone else, to pay them to come in and put it up for us or do it ourselves. That made me pretty upset because I was told that it was going to be free delivery and installation, and they did not install it. I was unhappy about that but it didn't seem like anybody was able to do anything about it, so we just let it go and we put it up ourselves.
Of course, I hurt my back even worse, but at least it's up and I'm able to use it. I love that I could raise the feet and the head up because that way, it puts me in a very comfortable position and I can sleep. I would recommend it to anybody, especially if they have a bad back. I can't say enough praises about the bed because it got me out of that recliner.
Reviewed March 28, 2014
My brother introduced me to Crafmatic. He had seen the ad on TV and mentioned it to me. I looked and saw the ad and called. The bed is for my mother and she absolutely adores it. I have no complaints at all. I wish I had known about it years ago. She is 86 years old now. She could have really used it when she was 70.
Reviewed March 27, 2014
I've had the Craftmatic bed for not even a whole year yet. It's a good bed. I like it. I like to sleep upright, so I like to raise the head - it helps me at night when I sleep. My experience with them is good. They have always been friendly and courteous. They helped me pick out a perfect mattress.
Reviewed March 26, 2014
I had a Craftmatic mattress that my husband and I bought and I liked it. But it was kind of getting worn out so I decided I wanted another one. The bed has helped me. I had a back problem at one time. I could lift it up the back so I could eat in bed while my back was recuperating. It was quite a few years ago. I like to get the back up so I can watch television.
I called the salespeople, they didn't call me. He asked a few questions about why I wanted one and the delivery team was a young couple of fellas that were here. They were very nice. They went about their business and I got it so they left. There was no problem with them. I would definitely recommend Craftmatic. If I wasn't satisfied with them, I would not have bought the second one. I might have gone to a different manufacturer but I liked what I had the first time so I decided I would get another mattress of the same.
Reviewed March 26, 2014
I like my Craftmatic bed. The delivery team came in and set it up quick. They were very nice and knowledgeable. So far the bed has helped me. Based on my overall experience, I'd get another one.
Reviewed March 26, 2014
My Aunt Donna in Illinois has a Craftmatic bed. She's had it 7 years and she loves it. So she told me. I have a very good experience with Craftmatic. They came and prepared my machine yesterday and it's working super and I love it! The feature that I love the most is putting the foot and the headrest up and down. I would recommend it to anybody who has back trouble.
Reviewed March 26, 2014
Everything was good with Craftmatic. When I went to purchase the bed, the sales reps were courteous and very informative and the same thing with the guys that was setting up the bed, they answered all my questions. I particularly like the massage feature as well as being able to adjust the head and the feet.
Reviewed March 25, 2014
Basically my experience with the Craftmatic bed was good. Everybody was very good. The team set it up here in the house, brought it in and cleaned up. Everything that was expected of them. The man that I spoke to over the phone was fine. The most of the issues that were being addressed for me and it has helped me greatly. I have such heavy duty acid reflux and I'm doing much, much better. Granted, a couple of other things have changed that I am taking for it but nonetheless, I sleep very well because I can make my bed go up but if this other had been explained better to me, I would not have purchased the split bed - I would have purchased the full King-size. Instead I have two mattresses that are considered extra-long twin but the foundation is the regular full piece.
I just wish that they had been a little more truthful in the questioning. I was asking at the time about how to make the bed. "Oh, piece of cake," they said - it’s NOT. Most of the time, people who will have this kind of a bed will be someone like me who has a serious reason for needing a bed that would go up and down. I'm a very, very active 76. I'm very capable of getting around. I do yoga and all these kinds of things. I'm thinking about the multitudes of people my age who are more like what people my age would be like and this would be almost an impossibility for them to be able to make those beds up.
So that's where I just feel like they maybe didn't give me as much truthfulness when I questioned them about the making and remember, I didn't see the bed, I just ordered it over the phone because they don't have those beds here. And I happen to just see what was available in the marketplace so I could see that it would go up and down and I figured, okay that's good, but the questioning was asked of the people from Craftmatic and it isn't that I feel that they necessarily lied. They just didn't give as much of the real truthfulness because I think they felt that if maybe I had known, I would not have gotten particularly the split bed.
Reviewed March 25, 2014
My husband and I had purchased two Craftmatic beds from them in previous years, and I wanted to upgrade to memory foam mattress. My favorite feature is raising the head and the foot. It's helped with better night's sleep and waking up to backaches. The sales representatives were very nice over the phone, cooperative. The day they came they took out any of the old beds and then just came in and set up the new beds, unwrapped everything, and made sure everything was in working order before they left. It's been a very positive experience and I'm very satisfied.
Reviewed March 25, 2014
I love my Craftmatic bed. I have nothing to complain about, I love it. This is the second one I had. The first one I had, I lost in the flood so I bought another one. It's a great bed. It's comfortable. I need to raise the head of my bed to sleep properly. I don't usually raise the foot part, but it's there if I wanted to.
Reviewed March 25, 2014
I love the Craftmatic bed. I have a bad back so I have my knees up all the time. The interaction with the sales rep was all fine. There was nothing bad at all. The guys that put it together didn't really explain anything. They just handed me the remote and said do this and do that. It was some shipping company. I had trouble setting the favorite positions and somebody talked me through it on the phone and I got one done and did number 2 myself and then the next time I went back to 1, it was gone. I don't know what happens to it because you think you got it then you don't. The experience with everybody is fine but the bed is wonderful.
Reviewed March 24, 2014
I've already recommended Craftmatic to all my friends. I love my bed. It's the best thing I have done in my entire life.
Reviewed March 24, 2014
I would recommend Craftmatic. They were very responsive to an awkward situation.
Reviewed March 24, 2014
I had a very good experience with Craftmatic. I had a problem and called them and they took care of it immediately, so I couldn't really complain. They very willingly came out and took care of it, so we were good.
Reviewed March 24, 2014
My Craftmatic bed has been really just wonderful. What I've done, I love to have my feet up so it's relaxed me more than just a regular bed. It has been really a great help to me.
The sales representative was very nice over the phone. She answered all my questions and provided information without me even prompting her for information. She just seemed very nice over the phone. The delivery team according to the report from my husband was very professional. They came in and set it up and put away all the stuff. They were fine. Overall, my experience has been very, very well. I've enjoyed the bed and I enjoyed the interactions with the company, and I haven't had any problems.
Reviewed March 24, 2014
This is my second Craftmatic bed. It's a comforting experience. I was a Craftmatic customer in 1987. I got one of their first beds with the heavy motor for medical reason because I was having problems with my back and it serves its purpose. I upgraded and there was no doubt what type of bed I was going to get. Soon as I knew it was the new bed, the first thing that came to mind was Craftmatic, and the surprising thing was that it was cheaper this time than it was the first time I bought it. And I've already recommended it and two of my friends have already changed their mind from the Sleep Number bed and got a Craftmatic instead.
I am a very good customer. I have no problem with them whatsoever. Whenever I call them for anything, they take care of it right away. If you don't have a Craftmatic bed, you should try it. It has got the high and low massage and the wave function where you can set it to wave.
Reviewed March 23, 2014
I've had my Craftmatic bed since '96 and I just ordered another one to be shipped to Minnesota. The Craftmatic sales reps were wonderful. They have pleasant voices and nice information. My favorite features of the bed is the one where the head and the feet go up and down and I like the massage occasionally. I just had a partial hip replacement so it's just like a hospital bed. My experience with Craftmatic is wonderful. The only thing is my bed was... warranted 15 years and after 15 years I wasn't notified.
Reviewed March 23, 2014
It's been a very good experience with Craftmatic. We sleep in the bed every night and appreciate the way that it moves for us. I've already recommended it to a friend.
Reviewed March 23, 2014
My mother and daddy had a Craftmatic and they didn't have a bit of trouble with theirs. They absolutely loved them. My husband and I got a set and we needed some more for our guestroom so we ordered some more. I have a broken ankle right now and I can put my foot up at night real well with it. I like being able to put the head or the feet up, one or the other. I don't use much of the other features. Everybody with Craftmatic was very very nice.
Reviewed March 23, 2014
If you’ve got medical problems like a bad back or legs, it’s nice to put the head or the foot up. My husband has a very bad back and this bed is just right for his back. This is our third Craftmatic bed. Their reps were courteous and knowledgeable and the delivery team gave us the full nine yards.
Reviewed March 22, 2014
I liked the quality of the Craftmatic bed and it's comfortable. Craftmatic has been around forever and it's made in the USA that's why I chose them. The sales rep was terrific and the delivery team was great. Everything was good. I'm very happy with my bed and I'd buy it all over again.
Reviewed March 22, 2014
I have a very good experience with Craftmatic. I bought a bed 23 years ago and it was time to buy another one. I purchased another bed from them. Their service is very professional and the people that I've talked to there were very nice.
Reviewed March 22, 2014
The Craftmatic bed has helped my mother. She uses it at the same position to where she likes it. She doesn't adjust it much. It takes some of the pressure off her back. The experience was fine. It was very professional and the guys came, set it up and showed us how to use it. They came when I was told it would be delivered. There were no problems with it and she seems to like it.
Reviewed March 22, 2014
Because I had back trouble, I was interested in looking at it so I got in contact with Craftmatic. The sales representative was courteous and knowledgeable. The delivery team showed me how to use the bed and answered my questions. My overall experience with Craftmatic was excellent.
Reviewed March 22, 2014
I have a Craftmatic bed, it's about 12-14 years old. The mattress is no good. I was used to it that's why I need a new one. The interactions with the sales representative and the delivery were all good. As a matter of fact, I bought it for my mother, and my mother died about two or three years after I gave her the bed. And I have been using it ever since.
Reviewed March 21, 2014
I'm very happy with the Craftmatic bed and the service. I've been very happy from the very beginning. I immediately called someone and then we went back and forth with the price, which was fine. The bed was delivered. They set it up and took the other bed out. I had one of the Craftmatic years before, so I knew the name already. I have a lot of trouble with my back, so it's just perfect for me.
Reviewed March 21, 2014
The Craftmatic bed worked great for me. It was last year when I had my hip replaced. And I'm having trouble walking. We ordered the bed, and I really enjoyed it a whole lot. I could get in a comfortable position. I have arthritis and stuff. I don't have any complaints at all about it.
Reviewed March 21, 2014
I had a friend many, many years ago that their parents had a Craftmatic and I was so impressed with it. I was in my 20s and thought it was pretty cool having a side-by-side king. They had the twins so they just do their own different heights. And then a year ago, I saw an ad and decided to give them a call because I realized I need to have my head elevated. So I called them and set it up. When I made my first call, they answered all my questions and gave me their number and name that I could call up if any other questions or concerns came up. The whole process went extremely smooth. They gave me all the information I needed and explained the return and how that worked if I wasn't happy, but I was thrilled.
I like the fact that I can adjust my head and my feet however I want. They have the two-sided mattress where you can have and I chose the one that's softer because of some bursitis in my hip and then I can turn it over to a firmer if I want. They had me measure where I wanted to get in. I'm not real tall, and that meant a lot to me, because sometimes just getting in and out of a standard bed was hard on my back. This was made specifically for my height and I really appreciate that and it's USA made which meant a lot to me. I really love the bed.
Reviewed March 21, 2014
The experience with Craftmatic was satisfactory.
Reviewed March 20, 2014
I would absolutely recommend Craftmatic. They were very helpful, they explained everything, they did exactly what they told me they would do and everything was done on time.
Reviewed March 20, 2014
My experience with Craftmatic has been foolproof.
Reviewed March 20, 2014
I have a very bad lower back. I learned that the best position for me, the most comfortable one, seems to be sitting on a recliner where your back is down but it's up a little and your knees are up a little. So when I saw that Craftmatic could do that, I thought, "Hey, that's just what I need; either that or I spend the rest of my life sleeping on a recliner", which I would like to not do because I'd like to sleep in the same bed with my husband.
We have a super king one, with the twin. He can regulate his and I can regulate mine. He puts his up sometimes, but I'm the one that uses it all the time. I love it when I get into bed; I have it all set, so I just hit the button on the remote and it goes right where I want it to go. I sleep there for a while and then I hit another button and it goes flat and I can turn on my side. Now I get a lot better sleep. I feel better when I get up in the morning.
Reviewed March 20, 2014
I have found that the Craftmatic bed is so outstanding for me. I'm perfectly satisfied with it. I'd recommend it to anybody.
Reviewed March 20, 2014
Everything is good with the Craftmatic bed. They did a fine job.
Reviewed March 19, 2014
My mother had a Craftmatic bed many years ago and she was very happy with it, so when I was looking for a bed, I looked Craftmatic up on the internet and contacted them. We had a problem with the delivery but Craftmatic made it all good. When the delivery brought the bed out, it would not fit into the frame that I had and Craftmatic paid for the extra service that the installers charged to install it, so it worked out. It was an excellent experience.
Reviewed March 19, 2014
The Craftmatic bed helps me tremendously. When I sit up with my back up and my knees up a little bit, I feel terrific. The delivery team was knowledgeable, friendly, and very efficient. It's an absolutely terrific product.
Reviewed March 19, 2014
I enjoy my Craftmatic bed. I feel we got this quality product. It's nice that you can raise it up, you can lower it. We have the vibration thing, and we like it.
Reviewed March 19, 2014
We went and looked at Sleep Number and they were so expensive, we thought it was completely out of line. And then, I can't remember if my husband and I just started talking about Craftmatic. We called some friends of mine who had bought one years ago. She still had it, still liked it, so we thought we would try that. And we did. The sales representative was extremely nice, a kind man. He's one of the few people for whom I've offered prayers of thanks for his kindness. It's very unusual in this day and age. Only one delivery guy came because his partner had broken his foot. He was tired when he got here and didn't put it together completely right. We just figured out the rest from there. I would recommend them because of the sales rep. He went above and beyond trying to satisfy us. He was just excellent.
Reviewed March 19, 2014
I like my Craftmatic bed really well. I would recommend it.
Reviewed March 18, 2014
I have trouble sleeping straight flat or on my back, and my Craftmatic has helped me with that tremendously. I use the bed up or down and it’s really helped me a lot. Craftmatic was my present to me when I retired, since I’ve been so sick, it helped me tremendously. It has done a real good job.
Reviewed March 18, 2014
I like the Craftmatic bed and I like their people. I would definitely recommend.
Reviewed March 18, 2014
Craftmatic was the only one that had the full size bed which I wanted. I have my sheets and everything for a full size. I had been thinking about getting one for years and last year I just decided to call them. The sales reps were very nice and one of them calls me every once in a while to check up on me to see if everything’s okay. The delivery man was a very nice gentleman. He came in and set it up and showed me how to do it. I love the bed. I've gotten spoiled. I never had a TV in the bedroom but since I've got this bed, I can prop myself up so I bought a little flat screen TV so I can watch. I love my bed.
Reviewed March 18, 2014
I've had a wonderful experience with Craftmatic. They did more than they had to in order to make sure everything was done just perfectly.
Reviewed March 18, 2014
The delivery of the Craftmatic bed was fine. My husband did it online. I like that the back is able to come up so I can watch TV. I would recommend the bed.
Reviewed March 17, 2014
The experience with Craftmatic was great. I ordered from their competitors but by buying from Craftmatic, it would save me $1645. For a poor boy that's a lot of money.
Reviewed March 17, 2014
We are completely satisfied with Cratmatic. I'd recommend it.
Reviewed March 17, 2014
I bought two Craftmatic beds. I originally bought the first one for my daughter because healthwise she is not very good and has to remain in bed probably 90 percent of the time. When I started having hip problems, I got one for myself. We both are enjoying the bed so much. The Craftmatic reps were nice and knowledgeable. There was no problem with the delivery other than the first one that was shipped was ripped but they got one right out. I had no problems with Craftmatic at all. It was a time well spent and I've already recommended them.
Reviewed March 17, 2014
I already had a Craftmatic bed that was given to us by a friend because my husband had trouble getting in and out of bed. I gave it away when I moved because I had two twins and thought it would be too big for my bedroom. When I got here, I found it wasn't but I had already given it away so I got another one. Everything went smooth and fine and the delivery team was very nice. The bed helps my husband.
Reviewed March 17, 2014
I've had the Craftmatic bed for a long time and it's a great bed to have. My husband had cardiac surgery last year and it made it easier for him to get in and out of the bed. So I'm happy with the bed.
Reviewed March 16, 2014
I've heard about Craftmatic for years. I've been aware of it, but I never had the money to do it. When I saw the commercial on TV and it gave a phone number, I thought, “Well, gee, I’m going to call them.” So I did the next day and talked to a very nice gentleman that gave me a lot of information and everything, and I placed my order for one that day. The delivery team came in and put together and showed me what to do, gave me the remote, gave me some pamphlets on it. And so, I haven’t had any trouble with it at all. Those people were very courteous too. I didn't have a bit of trouble with the deliverers. I still had my bed in my room. They took my bed down and took my headboard and hammered it to the Craftmatic bed so it looked just like a normal bed.
The only problem I've had is having the feet raised and the head raised and trying to get out of the bed. I fell when it’s time to get out of the bed and I couldn't get up. I had to call 911 to come get me up. So I learned from that. From now on, when I raise the feet and I wake up and need to go to the bathroom, I always put the feet down. But that’s the only thing I had and that was just my fault. I have no problems with the bed.
Reviewed March 16, 2014
When I needed an adjustable bed I just went right to Craftmatic. They're the best! They're reliable and they have a long standing reputation and that's what I wanted. The sales rep was a little put out because I didn't require his sales speech. I told him all I wanted to do is order a bed. And he surely didn't know what to say but then he asked me the questions why I was into ordering the bed and we decided on one that would be good for me and they got it shipped. The delivery people were marvelous and very attentive and concerned about making sure everything was delivered in good order. Even before they put the boxes off the truck, they wanted me to look them over. There were a couple of holes so he wanted to check those holes and make sure that nothing was damaged. He could see there was on one sport a smudge and he was all already to take that back and switch it out for another mattress. It was just a little smudge that ended up on the bottom. He was really concerned about everything. And they set it all up for me and showed me how to use it. It was very nice and just what I needed. They're very professional and very nice. They're terrific.
Reviewed March 16, 2014
It was a professional experience with Craftmatic.
Reviewed March 16, 2014
I've had Craftmatic since 1992. I had a queen size Craftmatic up 'til last year when I ordered a split king size. It is a great bed. We checked around when we first got our Craftmatic and we could get it for what we could get a main brand paid for and a mattress. We did have trouble with our bed, and they sent a technician right on or they would have worked on it. But with the queen, we never did have any trouble out of the motors or anything. We've still got it. We just got a bit around with the king and they're much bigger but we have two of them. Craftmatic is a great company because once you get the bed, they don't waste any time getting it to you, set up and then they do a follow-up on it and see if you're satisfied. They did a good job.
Reviewed March 16, 2014
I have been telling everyone that I love this bed. There is no way you can take my Craftmatic away! This is my bed for the rest of my life. I cannot recommend anything better. This is the best bed I ever owned. People do not know how much they are missing. I have tried a lot of beds and out of all the beds, this is the one. It was expensive, but it's worth every penny. The mattress is firm and comfortable. I don't feel the coils or anything. Your body's breathing. I wake up and I feel better. I can raise my feet because I do have edema. I don’t have to worry about being sick and my husband not being able to get me out of bed anymore. Lenny, the sales rep was wonderful and told me everything that I wanted to know. I had a lot of questions. He was very good and very patient with me. The delivery people were very nice. One of the controls wasn’t with it, but they gave us the number. We called and we got it within the next few days. It came with the instructions on how to hook it up. My husband said it was very easy.
Reviewed March 15, 2014
We saw Craftmatic ad in the AARP newspaper and we happen to be looking for a new bed, a new mattress and we said we'd give it a try. We've been looking all around and have been to a sleep doctor and other mattress places and we never found what we wanted. We ended up with Craftmatic because they said if we didn't like it we could return it. We enjoy the comfort it provides. Everybody was very pleasant, knowledgeable and overall it was a good experience.
Reviewed March 15, 2014
I had been thinking about the Craftmatic bed and I had just had surgery on my back so I wanted to be a little more comfortable. It has helped me. I can position myself in a comfortable way and I can move it around. It was an excellent experience.
Reviewed March 15, 2014
We've had a good experience with Craftmatic. We bought this bed for my aunt, we didn't buy it for ourselves. She had a Craftmatic queen size bed but because she was moving to another apartment and needed a twin size bed, so we bought her one. Now we're using the queen size bed and very happy with it.
Reviewed March 15, 2014
I had a Craftmatic salesman come to my house about 14 years ago, and I've interested in them ever since. I liked what the salesman showed me at that time. He was extremely courteous and the delivery people were very thorough. I love the bed. I like the different positions I can get into and the massager. I definitely recommend it.
Reviewed March 15, 2014
I would recommend Craftmatic. They were great.
Reviewed March 14, 2014
I had seen the Craftmatic commercials on TV before and decided to look into that on the internet. I checked Sleep Number beds and all that kind of stuff but I chose Craftmatic because we wanted two twins. Both my husband and I have issues and it's easier for us to have the two different beds because I may be raised higher and he may be lower or vice versa. When I said to the sales rep that I couldn't afford it, they went back and forth till they got the price to where I could afford it. They were really good about that and very friendly. In fact, there was a lady who called me the other day and asked me how I liked the bed, and we talked for quite a while. It was very pleasant. They're very nice people.
Reviewed March 14, 2014
My wife knew about Craftmatic because she had a Craftmatic bed for many years and liked it very much and wanted another one. I also saw it in the AARP newspaper ad. That's how I was able to contact them. They did a very fine job. They were very helpful and I felt they went beyond what I might have expected of them to do. We wanted two mattresses that were the same and started out with two different, one firm and one not quite so firm, but that didn't work out. We ended up with the mattresses that we wanted and we're very happy. It was satisfactory. It took a bit but they were very accommodating. It was a first rate job. We like the bed very much.
Reviewed March 14, 2014
Craftmatic is wonderful. The bed is absolutely wonderful. I have and would recommend them. Somebody talked to me the other day and I told them that it was very good.
Reviewed March 14, 2014
I knew I wanted an adjustable bed and I hadn't really looked. I knew Craftmatic was one of them, so I just bought it. I didn't even check prices, because it's not like me at all. The reps were great. They're knowledgeable and not pushy and the delivery team was very good. It was an excellent experience and I love that bed.
Reviewed March 14, 2014
Honestly, it's taken me a little while to get used to it. I never had an adjustable bed before and there's a fair amount of searching around, finding the right positions and so on. But it's coming around and it's going to be okay.
Reviewed March 13, 2014
I was looking for an adjustable bed and my son asked me if I had checked Craftmatic. I had forgotten all about it, but he remembered having seen it on ads. I didn't want the memory foam type and I was more pleased with what I found out about this bed than any of the others that I looked at. I was very pleased with it and still am. The only thing that was disappointing to me was that I was told early on that the bed was adjustable as far as height is concerned. At no point until I needed to adjust it was I told that I had to send for another set of legs in order to do that. I don't know if they deliberately withheld it. It just wasn't in print anywhere that I saw or mentioned to me. And I thought, oh sure I can adjust that. Then I found that I can't and I have to go and buy another set of legs.
Reviewed March 13, 2014
I had Craftmatic years ago when they first came out, it was like the early 80s. At that time they were the only bed that was doing what they do except for hospital beds, institutions. I enjoy the bed, I really do. I love the bed. They’re comfortable. You can let yourself up, down, the vibration. It helps with these aches and pains. Their sales rep was very helpful, too. The delivery team was right on time. Everything was well.
Reviewed March 13, 2014
My doctor recommended Craftmatic. The reps and delivery team were good. Once, I had a little trouble getting a hold of an actual live person. And I went through the whole process because it had to be paid for by my insurance company but once we actually got somebody on the phone, it went along pretty good from there. It was a good experience. We're all as pleased.
Reviewed March 13, 2014
I'm happy that there is Craftmatic. I've had one for many years, at least 10 or more. I just got a new one about a year ago. I'm satisfied with the service. I have no problem with it. If it's something that you would like to experience, it's a positive thing. You don't have to be up and aged to use something like that. The feeling maybe, that I don't need that, but it's good.
Reviewed March 13, 2014
We love the Craftmatic bed. It was good so far. I would recommend.
Reviewed March 13, 2014
They were courteous and friendly with us and knowledgeable about their equipment.
Reviewed March 12, 2014
I wanted the Craftmatic because it's adjustable and it's really handy having the massage too. I looked at other places but they had what I was looking for. The experience was very pleasant and very efficient.
Reviewed March 12, 2014
We bought a set of Craftmatic beds 11 years ago and we loved them very much, but we needed new mattresses. The upgrade of the mechanics was so different that I decided that we'll just go the full boat and get whole new beds. So my wife and I bought twin beds put together as a king. It's the only way we could get it so we could position it the way we want. And we've been very happy with it. The delivery people were phenomenal. And as far as the sales, they were as courteous as they can get when you consider that they’re looking to take my money as there’s a certain amount of pressure to be in the sales business. I was happy with the first set and now we’re happy with this. I do have a little problem with one of the mattresses and they've already given me the okay to clip the tags on it and send it back and they’ll replace it. I can’t ask for better service than that. They’re very efficient and courteous. They’re people that I would do business with again and I was very impressed.
Reviewed March 12, 2014
Had I known these Craftmatic beds would help relieve back problems and numerous other problems, I would have bought it a long time before. It has absolutely turned our life around. It's such a marvelous thing that I can't tell you what it has meant to us. This bed has changed our life. We're just thrilled with it. My wife is the recipient of that bed. I bought her one about a year or so ago. She suffered a congenital problem with her back and back in the 60s, had an incident where she couldn't get any help until I came home and had to be in the hospital for several days.
The doctor urged us to have spinal surgery and I'm glad we didn't back then. She had some other problems come along not related to the back as well. We purchased this bed as a result of another physical problem she had. My wife couldn't sleep on her back until we got this and she no longer snores. We got the adjustable thing with the remote instead of the hard wire thing and that proved to be a real blessing. The bed has also proved to be a blessing.
Reviewed March 12, 2014
My husband and I both have bedrooms, but he has such a small one and we made it -- to go in the living room where I could take care of him. We discussed it in my living room one day and my son named off a few and said, “Mom, what about Craftmatic? Do you think you’d like it?” I said, “Well, how’s the mattress? I have to have a soft mattress, I’m rheumatoid.” So we went from there. He called on the internet and talked to the sales on the internet, and they explained everything about it. We had a few calls and they told us when they'd bring it and they did. I was satisfied with that mattress. They even sent me out a new one -- I chose the soft one, but I went to the middle one, a little bit more firm. The whole experience was satisfactory.
Reviewed March 12, 2014
We got the Craftmatic bed sometime last year and we've enjoyed it. We were pleased with the service and how quickly we got it and everything else. Overall, it was a good experience and we are very pleased with the bed.
Reviewed March 11, 2014
Everything that we did with the Craftmatic representative was very easy to understand and they knew what they were talking about. My wife took the delivery and she had some questions that when they put it up, she didn't get answered the way she thought they should but I don't think it was anything that was so horrible that it would ruin our experience with Craftmatic. She just didn't get the answer she was looking for. Craftmatic was very pleasant and I had no issues getting what I wanted.
Reviewed March 11, 2014
Overall, I have a good experience with Craftmatic. I'd recommend them.
Reviewed March 11, 2014
We've had the Craftmatic bed for about 33 years and I've always liked it. I've always loved it because I have a bad back and I got bad knees and all.
Reviewed March 11, 2014
The Craftmatic bed is a very comfortable bed. It's a good product. I'm not denying that at all. The bed is doing a fine job for us.
Reviewed March 10, 2014
The bed is low and I thought it wouldn't be this low. That's the only problem I'm having with this bed. I was used to a high mattress. But I talked to someone from Craftmatic, and I might be able to get the bed higher.
Reviewed March 10, 2014
Craftmatic gave us better night's sleep. My wife has multiple sclerosis and needs its adjustable features. The doctor told us to have such kind of bed to up and down. I would recommend Craftmatic to everybody. Their sales reps were friendly, nice, and did a good job. The bed was also delivered and installed on time, everything was perfect. I’m happy.
Reviewed March 9, 2014
It was very easy to order and Craftmatic took into consideration my issues and the reasons for wanting to get it. The setup went fine too.
Reviewed March 9, 2014
I had an unusual situation because I was moving in about four months. I wanted to buy the Craftmatic bed but didn't want it delivered until I moved into my new home. So they let me pay for it and hold it, and then deliver it when I wanted it in four months. I went with them as the price was lower than what I was seeing for other companies that looked about the same. Their sales reps were knowledgeable and very courteous. The delivery team set it up perfectly and demonstrated how to use it, and I didn't really have any questions. The mattress is pretty comfortable. It was a very easy experience.
Reviewed March 9, 2014
I heard about the Craftmatic bed through my son. He and his wife have one in Japan where they teach school. It’s one of the best, most comfortable beds I've ever slept in and I’d recommend it.
Reviewed March 8, 2014
The Craftmatic bed has all the features I wanted. I had seen it in my art magazine and it helped me on information because I was looking for a bed and there were three or four options. I had a friend that had one too and she and her husband liked it. Theirs is 16 years old and they are still happy with it. That says a lot to me. I was pleased with the whole setup. The sales rep gave me all the answers I needed. He was good and handled it nicely and called me back and explained to me what I needed to do. Everything went along okay.
I would recommend Craftmatic to anybody. I like my bed really well. I have a beautiful King-sized wood headboard that I didn't want to lose and the sales rep made it work for me by measuring the furniture I have. I got a Queen bed and it worked perfectly fine for me. So I'm really happy about that, too.
Reviewed March 8, 2014
The Craftmatic product is good, service is good, and I'm pleased. I would recommend.
Reviewed March 7, 2014
I have had excellent experience with our Craftmatic bed that we've had for 10 years. It was the double one, two twins put together. Then after my husband passed away and I got a new one just this last year, a regular queen size bed. I really, really appreciate and enjoy it very, very much. When we first heard about it, this friend had talked a representative. And then, when the person came and told us about it and gave us the information about it, we went ahead and we both got one at that time. The rep was very knowledgeable and shared the information that was very helpful first to understand what the bed was like.
I enjoy having the lift to put it wherever I want because I have had some back problems and I often start out for instance, now lying with the bed flat. And then, if I wake up during the night, I sometimes adjust it and put it up just a little. And sometimes, if I want to, in the morning, if I don't want to get up and I want to wait a little while, I may take my coffee back to bed and sit and plan my day and drink my coffee with the bed up. It's been very, very comfortable. And since it is so adjustable, it is very good for a person who has any kind of back problems.
Reviewed March 7, 2014
The Craftmatic bed has been very helpful with me. I have medical problems and it works just perfect for that so far. Everything works fine so I'm happy with it.
Reviewed March 7, 2014
Excellent. I'm very pleased with Craftmatic.
Reviewed March 6, 2014
The thing I've got against the Craftmatic bed is I have to sit up to sleep. I could not lie down. And I find myself sliding down all the time. The other thing that I don't like about it is it's high off the floor. I have to literally jump into bed since it's higher than a normal bed. But other than that, it's a good bed. There is no question about that.
Reviewed March 6, 2014
We love the Craftmatic bed. My husband is a double amputee on his legs. They kept him on a hospital bed for a year. The only way we can put him back into a regular bed was to get one where the feet and the head come up. So we were looking at Craftmatic and another one but Craftmatic was the only one that I could order in a king size with one full mattress instead of splitting the two mattresses on it. So we went with Craftmatic. And right after I ordered the bed, I ended up having a heart attack myself. It has helped my husband because he has that button to help him sit up because one leg is cut above the knee and the other one is below the knee.
Everything was wonderful except for the delivery as it took three times before they got the correct bed here. That was the only problem we had. Other than that, we’re totally satisfied with the bed.
Reviewed March 6, 2014
The Craftmatic bed is very good. It's exactly what I was looking for and it does all the things I want it to do.
Reviewed March 5, 2014
My Craftmatic experience has been really good. I would recommend them.
Reviewed March 4, 2014
My Craftmatic is lovely. It was the perfect answer to my problem. I would recommend Craftmatic.
Reviewed March 2, 2014
I got in contact with Craftmatic about 15 to 17 years ago. I was going to get a bed for my mother and she didn't want one so I got it for myself. I like everything about the bed. I like that my feet go up, my head go up, and I get a massage. I’d recommend it to my friends.
Reviewed March 2, 2014
I heard about Craftmatic from my parents. My mom says the mattress is absolutely so comfortable. Years ago they had ordered a bed from them. They needed a new one so they told me to call. The sales representative on the phone was great. He was very friendly and helpful. Things with the delivery team went real good. Everything worked out good. They couldn't set it up for me, but that wasn't their fault. They were willing to do it, but they didn't have the flooring down yet because my parents were moving. And so, they stayed to set it up and I told them they just had the boxes in the bathroom until they laid the wood floor. Everything went smoothly. Everything was explained.
Reviewed March 1, 2014
My husband and I are both elderly and the Craftmatic bed helps us a great deal to get in and out of bed. The experience with the sales representative and delivery team was fine. I really like the way it helps us. Everything is okay. I would definitely recommend.
Reviewed March 1, 2014
My mother has been on a Craftmatic bed since 1977. And then, I got one. She moved in with us and she had a king. She decided she wanted to get down to one to save her money. I went on the Internet and got hold of another company that claimed to be Craftmatic. They brought the bed and it was cheap and good for nothing. She decided she was going to go ahead and get a Craftmatic because it just didn't sleep the same. And probably, the reason she did it first is because she has reflux a lot and the doctor recommended that she have her bed up at an angle. And so that’s how come she made the very first decision to go into Craftmatic.
The experience went real good. There was a little mix-up and they called and kept us informed of what was going on. They couldn't find the mattress for the bottom, but they called and explained it all and said they were sending a brand new mattress because what we had got is one that had been opened but not used. And so, anyway, then they went ahead and replaced the mattress, and then they brought it up.
There were three guys. They were so nice. They just moved everything we wanted moved. And then I had a little safety rail that needed to go on and they put that on for me for. I really thought they gave us good service. And then two years ago, she bought a brand new Craftmatic mattress and we got excellent service with that too. We have been very thrilled because now I put her new mattress on my Craftmatic bed because my mattress was a little bit older and it’s so comfortable. I have reflux so I particularly really appreciate it. It’s so nice having a Craftmatic.
Reviewed March 1, 2014
I can’t believe that the Craftmatic bed did it, but the swelling in my legs has gone down. It has gone way down from an 18-inch leg to a 13-inch leg. It started to happen when I slept in the bed the first night .The only problem I have with the bed is that I had to take the wheels off because it was too high. And it’s still a little bit too high for me to get up on. Otherwise the bed is good!
Reviewed Feb. 28, 2014
The pillows weren't right and I needed a new mattress anyway. I'm sitting here watching TV and I see Craftmatic. So I went and did some investigating on my own, and for a bed that would raise up, it would help me a lot. The price was really what startled me because it was good. The price was good compared for what you get out of the stores sometimes, so I got it. The first delivery had it too low because I wanted to keep my bedframe. The second one that came out was a big guy, and he set it right up just like that. I've not had a problem since. I don't regret one moment of it. Go Craftmatic!
Reviewed Feb. 28, 2014
For the last 8 or 10 years, I have been sleeping in a reclining chair so that I can adjust the back and the knees and it was due to my arthritis. My ability to do that in the Craftmatic bed now lets me get back in bed and that's pleasant. And it was a very good experience with the Craftmatic team. The young men were very good at what they do. I was a little surprised as my experience in life has led me not to expect that sort of expertise.
Reviewed Feb. 28, 2014
Back in 2008 I was having back problems and acid reflux problems. Someone told me that it would be good to get a bed that would elevate and told me about Craftmatic. I got my first bed back then. Really, really, liked it up until it quit on me. And then the second one I just got a few days ago. So far, I like it. I never had a memory foam mattress before and I'm finding that it's a little hard to get used to. It's awfully hot! And I'm not used to that. But I just love the remote control and it's so quiet when it goes up and down. It really helps me. I've recently had another back operation and it's helped me through that. Even the old one did and that's why it was so bad whenever it quit and I had to call and get a new one.
Their sales rep and delivery team were great, very helpful and courteous. They explained things to me. It was a very enlightening experience because not very many people out there take the time to explain things to you. Even in the phone anymore, sometimes you don't even talk to a live person. They understood my predicament and was trying their best to help me. I’d recommend Craftmatic.
Reviewed Feb. 27, 2014
I needed to sleep with my head elevated so my husband was on the internet searching and he found Craftmatic. It was so much cheaper than Tempur-Pedic that it got his attention. For someone on a limited the income, it's the best deal that you could come by if you have medical needs or if you just wanted the comfort. I like the fact that I can elevate my head and my feet with Craftmatic and I don't have to sleep in a recliner anymore.
Craftmatic® Adjustable Beds Company Information
- Company Name:
- Craftmatic Internet Sales/Craftmatic Mattress
- Year Founded:
- 1978
- Website:
- www.craftmatic.com
