Craftmatic® Adjustable Beds Reviews
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About Craftmatic Adjustable Beds
Craftmatic sells adjustable beds and mattresses in twin, full, queen and king sizes. It offers three models with various features like wave massage, child safety locks, anti-snore positions and built-in lights. Each model comes with a remote control. Customers must order an adjustable bed over the phone and can return any product within 30 days.
Visit www.craftmatic.com- Wireless remote controllers
- Safety lights and locks
- Programmable positions
- Can’t order online
- Must pay shipping for returns
Craftmatic Adjustable Beds Reviews
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Reviewed Feb. 7, 2015
The sales rep from Craftmatic was very good. We decided to get their bed mainly because of its price. I have a bad back so I like using the bed's motorized feature.
Reviewed Feb. 6, 2015
I enjoy being able to put the head and foot up of my Craftmatic bed. I also had a fine experience with their sales rep.
Reviewed Feb. 6, 2015
I enjoy most of the features of the bed. I can raise the bottom of the bed and the back, and the pain would go away. I like the way it is. I would recommend Craftmatic if you got a problem with your back.
Reviewed Feb. 6, 2015
I have poor circulation in my legs so I replaced my old regular bed with a Craftmatic Adjustable Bed because I can elevate my legs with it. I also liked that they set your whole bed up for you and teach you how to use it.
Reviewed Feb. 6, 2015
I love my Craftmatic bed and its value. I enjoy the mobility to raise the head or the feet of the bed.
Reviewed Feb. 5, 2015
I bought a Craftmatic because I can adjust it for comfort, I like that feature the most. The rep I talked to was great. I would recommend them.
Reviewed Feb. 5, 2015
The sales representative from Craftmatic was really good. And as far as my experience with this bed so far is concerned, I'd recommend it to a friend.
Reviewed Feb. 5, 2015
I love the comfort of the Craftmatic adjustavble bed and the ability to be in different positions if I need to be. These were the deciding factors for me in making the purchase. The sales representatives were excellent.
Reviewed Feb. 4, 2015
I enjoy Craftmatic Adjustable Bed due to the fact that I can raise the head when I want to read and lower it.
Reviewed Feb. 4, 2015
I know someone who had Craftmatic bed and decided that I would get one. The adjustable ability of the bed is what I enjoy most because it helps. Sales rep was helpful and it was a very pleasant experience. Also, the delivery and setup service was good.
Reviewed Feb. 3, 2015
The Craftmatic reps were really good on working with me. They were trying to get a leg height on my bed because I have a daybed frame we were trying to fit it into. Plus, when the first mattress didn't work, they sent out a softer mattress. There was just this little confusion on whether the bottom of the bed could work with the foot board.
Reviewed Feb. 3, 2015
We've had a bed for the past twenty years but decided to buy the Craftmatic Adjustable Bed for the ease it offers. The lift because it makes it much easier for my mother to sleep. We would indeed recommend this bed to a friend.
Reviewed Feb. 2, 2015
I bought Craftmatic because it was cheaper than **. I got it as a replacement for my twenty-year-old bed. The representative I talked to was fine. I like that I can adjust the head and the feet, I enjoyed it.
Reviewed Feb. 2, 2015
Our experience with Craftmatic is very good. We both enjoy the adjustable feature where we can raise the head part and the legs. It helps us get to sleep better.
Reviewed Feb. 1, 2015
The first mattress had lumps in it. It was replaced. Same with the second mattress, It was replaced. Third mattress, you sink in a hole and the foot and head rise and the coils make noise and stick you in the back. I was told there is nothing more they can do for me. Received a phone survey and explained all that was wrong, was told someone would call back, no call back. Received a mail survey sent it back with attachment of our problems and they called back and asked what we wanted, we said "a refund and pick up your product."
That was 8 weeks ago and nothing. Received a call for referrals and they would give us $100.00. When we told him our problem he hung up. It seems the right hand does not know what the left hand is doing. My back hurts from this mattress and I sleep 3-4 nights in the recliner in the living room to give my back some relief. I am 73 and have a heart condition and COPD and need a good nights rest, I asked if someone could come out and make sure the motorized part was working correctly and was told yes they could but it would cost me $175.00. I don't know what else to do.
Reviewed Feb. 1, 2015
I'm just happy with my Craftmatic Adjustable bed. I've had my previous bed for eight years before I bought this new one, which I got because of the price. I like the remote control adjustment. Their representatives were also excellent.
Reviewed Feb. 1, 2015
I owned a Craftmatic bed before and decided I wanted another one. I enjoy the feature that enables me to raise my head and feet.
Reviewed Jan. 31, 2015
I got a Craftmatic bed because of the fact that it’s adjustable. I like all of the features of the bed for different reasons. Also, dealing with their sales representative was fantastic.
Reviewed Jan. 31, 2015
I purchased a Craftmatic for its price and quality. I enjoy its adjustability because my husband and I both like elevation in the bed. Sales representative is excellent.
Reviewed Jan. 31, 2015
I purchased the Craftmatic Adjustable Bed because of my husband being sick. I mostly use the massager.
Reviewed Jan. 31, 2015
I have back problems so I purchased a Craftmatic Adjustable Bed. I had my old bed for 27 years but with the Craftmatic bed, I sleep better at night and don't have any problems when I get up in the morning. I also enjoy the lifting of the head and the foot feature.
Reviewed Jan. 30, 2015
I had back issues so I decided to purchase a Craftmatic. I often use its head raise feature. I also had a pretty good experience with their sales representative.
Reviewed Jan. 30, 2015
I decided to buy a Craftmatic bed because of the way you can adjust it for your body. The mattress is really comfortable. The bed is good if you have a back problem.
Reviewed Jan. 30, 2015
We'd owned a Craftmatic for a long time before purchasing another one. The sales representative was very helpful. We had a good experience.
Reviewed Jan. 30, 2015
Decided to purchase a Craftmatic because of my back problems. It enabled me to sleep in an almost upright position, raising the back up. The original Craftmatic bed I had, had an attached kind of control that had a cord attached to the bed. After that, I bought a second Craftmatic bed which has a remote control, and I like that a whole lot.
Reviewed Jan. 29, 2015
I believe that Craftmatic was the company that made us all aware of the adjustable bed, and therefore since they’ve been in the market for many years I thought that they would be the most reliable choice. I enjoy the adjustability of the bed because I have back problems. I have purchased the twin Craftmatic that we could put together or keep separate. The representative named Peggy went far above and beyond to service our questions and needs. I believe that the service was very prompt, friendly and interested in meeting our needs. I have already recommended Craftmatic to more than one friend and we will continue to recommend it.
Reviewed Jan. 29, 2015
I purchased a Craftmatic because my husband had surgery and needed to sleep in an upright position. I enjoy the adjustable head part because it’s easier to read and watch TV. I also like the fact that my husband and I have separate mattresses, so that when he gets up during the middle of the night it doesn’t move my mattress. My experience with the sales representative is excellent.
Reviewed Jan. 29, 2015
I chose Craftmatic bed because of the head raise feature and that is the feature I like best. The sales rep didn't put pressure on me. They just let you make your own decisions. The delivery people that came out and put it up are really nice, friendly and good people.
Reviewed Jan. 28, 2015
I bought Craftmatic because I had back pain and gastric reflux. I enjoy the sitting up feature because my back doesn't hurt when I wake up, and it helps my acid reflux. It was a good decision.
Reviewed Jan. 28, 2015
Craftmatic bed is wonderful and very comfortable! It allows me to sleep a little bit nicer too cause my back’s not hurting too bad. I depend on that and it comes through great so we love it.
Reviewed Jan. 28, 2015
I'm in a wheelchair right now because of a goofed up surgery. I saw Craftmatic on TV and was trying get something that would be easy for me to maneuver. I got rid of the old bed which was a king-sized and went to a queen-sized Craftmatic bed. That works out a lot better. It's very easy, particularly being in a wheelchair, to lift the head when you're gonna make the bed and slip the bottom sheet over the top. I do the same thing with the foot and then put on the top sheet and blanket and lift both sides up and tuck it under, and it works beautifully.
I'm enjoying the comfort of the mattress and the queen size bed better than the king size bed. And believe it or not, my two little Shih Tzus enjoy it too, because they sleep up by me. I was worried that they might not have enough room but they do, and so they enjoy too. I would recommend it to anyone and it's the easiest bed to make. And if I can make it being in a wheelchair, anybody can make it within a few minutes.
Reviewed Jan. 28, 2015
We purchased a Craftmatic bed so we can raise the head and the foot, especially the head of the bed - we enjoy this feature because it helps us at night.
Reviewed Jan. 27, 2015
Having trouble sleeping and snoring made us choose to purchase a Craftmatic bed. The feature that raises our head up helps us enjoy watching TV. The sales representative was outstanding.
Reviewed Jan. 27, 2015
I bought Craftmatic because it's top of the line. The head-raise feature makes things more comfortable when there's any coughing or congestion. The sales transaction was very smooth, and the representative was very professional and positive. The delivery and the setup service was also very nice. The people who came into the house and actually set up the bed were all great.
Reviewed Jan. 27, 2015
I bought my first bed in 1970. It's comfortable especially if you have back injury. It's the best bed on the market. However, I had a very bad experience with the sales representative.
Reviewed Jan. 26, 2015
I needed to be able to have a good night's rest so I chose to buy a Craftmatic bed. I like the firm mattress because it gives me good support and like the option to be able to put the bed in a reclining position for sitting up, watching TV and reading. I had a very good experience with the representatives - they are very knowledgeable. They answer all questions properly, without difficulty and it was just a very enjoyable experience. I would recommend them to a friend.
Reviewed Jan. 26, 2015
I decided to purchase a Craftmatic because of its adjustable feature. I enjoy being able to raise the head of the bed. Also, the experience I had with their sales rep was just great and it was very well-managed. Their sales rep was friendly, helped me a lot and got me a good deal.
Reviewed Jan. 26, 2015
I've decided to purchase a Craftmatic bed because of the different positionings of the bed for the head and the feet. The salesman was excellent. He was very accommodating, friendly and a nice guy. After ordering the bed, it did not take very long for it to get here. My husband said it didn't take them long to set the bed up and remove all that they had to remove. It was all quick and nice. I like the mattress. It's not too firm and not too soft which helps.
Reviewed Jan. 25, 2015
I purchased a Craftmatic bed because I had trouble sleeping. I enjoy being able to pick the head up a little. I find that I sleep much sounder that way. My experience with the sales representative was excellent. He was very helpful. The delivery gentlemen were very good. Everything was put down, checked, and the old bed was removed.
Reviewed Jan. 25, 2015
I couldn’t sleep in any kind of regular bed, not even tempurpedic or air bed, so I had to sleep in the chair because of my back. Each bed that I would buy, I would own them for maybe 30 or 60 days and I’d return them because I couldn’t sleep in them. I decided to try the Craftmatic bed and see if that would help me. Its adjustability allows me to adjust it so that my back doesn’t hurt. Their representatives were very kind, helpful and answered all my questions. Everything was great.
Reviewed Jan. 25, 2015
I purchased a Craftmatic because I wanted an adjustable bed. The sales representative that I talked to about my purchase was great, I couldn't ask for anybody better. Craftmatic is just a great bed. I mightily feel good to get up in the morning. I always use the massage and the elevation for both my head and legs.
Reviewed Jan. 24, 2015
I purchased a Craftmatic bed for the value. My husband and I both have back injuries and other problems. So this Craftmatic adjustable bed has really helped us get a comfortable night's sleep and the massage is wonderful. We love the adjustable controls. We're very happy with our purchase and recommend it to our friends.
Reviewed Jan. 24, 2015
My experience with Craftmatic has been very nice and the sales rep was really good. There are only two things we don't like about it. When I raise the bottom, it squeaks out real loud. The second one was they don't have a variety of mattresses. My husband wants the double pillow top mattress. And I just found out now that Craftmatic doesn't have that. My husband is completely dissatisfied with the bed and has been from the beginning. But other than that, I love it. I like that I can bring myself up, and I use that feature a lot.
Reviewed Jan. 24, 2015
Due to issues with my bad back, I decided to get a Craftmatic bed. I enjoyed the ability to raise and lower the head and foot, and to lock into positions that are very comfortable to sleep in at night. Everybody that I’ve worked with has been very pleasant and courteous, always answered my questions and responded in a timely manner. So I have no complaints about Craftmatic. I would support them all the way.
Reviewed Jan. 23, 2015
I purchased a Craftmatic for the comfort. The sales rep that I dealt with during the purchase was very helpful and knowledgeable. I'm enjoying my bed now and I like its elevation feature. My experience has been very good.
Reviewed Jan. 23, 2015
I purchased a Craftmatic bed. I had a very good interaction with the sales representative. I like the two separate mattresses, it is a king size. However, I thought it'd be good to have more information on the website about the dimensions.
Reviewed Jan. 22, 2015
When I purchased the bed, the salesman I talked to was very professional. The delivery guys also did a great job. Now that I have the bed, I always use its head and leg elevation. I'm overall very satisfied. Everyone has been very professional.
Reviewed Jan. 22, 2015
I already owned a Craftmatic and wanted a new one. I had the previous bed for fifteen years. I enjoy using the tilt the most. I'm happy with Craftmatic!
Reviewed Jan. 21, 2015
I like that it is adjustable. That's what I enjoy the most about it. My experience with the Craftmatic sales rep was great.
Reviewed Jan. 21, 2015
We chose to purchase a Craftmatic because it was adjustable - we use the head elevation feature the most. However, I noticed on the advertisement on TV that they have them where they can be heated and we weren't offered that when we talked to the sales person. We had a good interaction though. We are very pleased with the bed and have told many of our friends about it.
Reviewed Jan. 21, 2015
The vibrator of the bed just lulls you to sleep. I did have a problem with it, but everybody that I spoke with in service went out of their way to get things right, which was actually pretty great.
Reviewed Jan. 21, 2015
Craftmatic is excellent. I have a good experience with their sales representative.
Reviewed Jan. 21, 2015
I purchased a Craftmatic bed because I don’t like to sleep flat. The feature I enjoy about the bed is it raises. Sales representative was a very nice lady.
Reviewed Jan. 20, 2015
I have a very good experience with Craftmatic. We already had one and liked it, so got us another one. It is very satisfactory and I enjoy it. It helps with my physical problems. The experience with the sales representative was a hustle but it's all right. He does need to lower the pressure down a little bit though.
Reviewed Jan. 20, 2015
I previously owned a Craftmatic bed. I loved it then and love it now. The massager is new to me. Before it used to be an extra. This is a bonus and so I have to say that I love the massager. The sales rep that I talked to was wonderful. They should all have been like him. I just love the bed! It's comfortable and rewarding for me. I haven't had a better night's sleep for so long. Since I owned the bed, I sleep much better and I did recommend it to a friend.
Reviewed Jan. 20, 2015
I purchased a Craftmatic bed because of my back. I had a great interaction with the sales representative and I feel that overall, Craftmatic is professional and caring.
Reviewed Jan. 20, 2015
The mattress is really soft and we like the adjustable controls too. Sales representative was very good. Craftmatic is the best bed on the market!
Reviewed Jan. 19, 2015
Craftmatic is a very good bed and the sales representative was good as well. It’s a very good experience and I would recommend to anybody.
Reviewed Jan. 19, 2015
I'm 83 years old. I needed the Craftmatic bed because the doctor recommended it. I would burp in the middle of the night and I need the bed because I could elevate myself. I do that a lot and also enjoy the vibrator. I had no problems with the people that installed it. I've been treated right. I'm satisfied with the bed and would recommend it anytime.
Reviewed Jan. 19, 2015
I purchased a Craftmatic adjustable bed because of my back problems. I enjoy using the head and leg lift - being able to lift my head is a real plus.
Reviewed Jan. 19, 2015
I bought a Craftmatic considering the position the bed could get to and the fact that it had massage in it. I use the head elevation the most. Craftmatic has excellent quality - I like it and would recommend it. The sales rep was very, very helpful too.
Reviewed Jan. 18, 2015
We purchased a Craftmatic Adjustable Bed for its elevation feature because my husband is a paraplegic. The service and delivery was great. They took the time to answer questions. They're excellent.
Reviewed Jan. 18, 2015
We purchased the Craftmatic because of other people telling us how wonderful they were. The sales rep was very good and very precise. You do get a very good night’s sleep because of the comfort.
Reviewed Jan. 18, 2015
The adjustability of the Craftmatic bed made me want to buy it, I did. Now I can finally lift the head even with my physical conditions. The sales representatives were excellent. They couldn't have been any better.
Reviewed Jan. 18, 2015
I chose to buy a Craftmatic because it was the best bed on the market. I enjoy the adjustable portion, it allows me to maneuver for ultimate comfort.
Reviewed Jan. 17, 2015
I knew that Craftmatic had a good name, well advertised, and I have never known of anything being said against it. I wanted an adjustable bed so I decided on a Craftmatic. I enjoy it because you can let your knees and back up at the same time. Very comfortable reading or watching TV. I have very good interactions with their customer service online. I was pleased with the way of ordering, delivery and setup. I have no complaints. Everything went just great.
Reviewed Jan. 17, 2015
The head can raise up and so can the feet. I enjoy the part that you can raise your head because that helps me to sleep easier at night.
Reviewed Jan. 17, 2015
My parents are elderly and did not look comfortable lying up with the pillows, so I got them the adjustable Craftmatic. I enjoy the position that allows my parents to recline or decline for their own comfort. Their salesperson was wonderful, and they helped me immensely to pick out the right bed for my parents. When it comes to the bed, I like the king split adjustable. Now I don't have to change the whole king size bed. I just have to change my mother's side and that makes my work so much easier for me. I would definitely recommend to a friend.
Reviewed Jan. 17, 2015
I bought a Craftmatic because I couldn't sleep in a regular bed. I was sleeping in a recliner and thought I'd try that and it worked. Now I can adjust it and have my back more comfortable.
Reviewed Jan. 17, 2015
I purchased a new Craftmatic Adjustable Bed because I had one before. This is my second bed. I enjoy that I can sit upright and my feet can be up, and then it has the massage in it. And everyone I talked to was very professional, were a lot of help. So now I'm having a good night's sleep, it means a lot. You wake up feeling a lot better. I appreciate the fact that it's good business to purchase one. I'd recommend it to anyone, and any one of my friends.
Reviewed Jan. 17, 2015
I decided to buy a Craftmatic bed because of the price and adjustability of the bed. Their sales rep was very helpful and she did a follow-up call, so she's very good. I would recommend Craftmatic highly. I am thoroughly satisfied and very happy with my bed and I sleep very well on it. Thank you.
Reviewed Jan. 16, 2015
I purchased a Craftmatic Adjustable Bed. It’s a great bed. It’s doing what I wanted.
Reviewed Jan. 16, 2015
We have Craftmatic before. It was several years old and we wanted to replace it. We enjoyed it very much. We use the head elevation and the massage. The sales representative was all right, but when the bed got here, we had a big hole in the bottom part of it. They were supposed to replace it but nobody has ever contacted us. They assured us they would come back and bring us another one because this one had been run into, it looks like with a forklift.
Reviewed Jan. 16, 2015
We saw Craftmatic on TV and we really like the way they were and we've heard from other people that they're really nice. The sales representative that we talked to was very good. But they need to get somebody that knows how to install the beds better, because the guys we had up here that brought the bed didn't even know they had to install the bed. When they tried, they had a terrible time trying to put together right now. We got a whole box with parts that they don't know what to do with. They threw their hands up and left. They were very rude and nasty to us. We love the bed, love everything, except for their service people that installed the bed. They didn't know one bit of what they were doing. They need to be cleaned up.
Reviewed Jan. 16, 2015
The sales representative was very nice, gracious, friendly, and it was a joy to talk with her. My feet swell and sometimes it’s hard to go to sleep when your legs are hurting. With the Craftmatic bed, I could always elevate the foot of the bed up just enough to take the pressure off my feet and ankles. Within 35-45 minutes, the swelling would start going down and I could get a good night’s sleep. I enjoy my Craftmatic bed, it’s very comfortable.
Reviewed Jan. 16, 2015
I purchased the Craftmatic because it allows me to sleep with my head raised - I sleep better with that. It's easy and a comfortable bed. However, I think that it's good if the motor can be replaced when necessary. The sales representatives were excellent. They were convincing and very polite. I would not exchange the bed for another and I hope I have many years to use it. I'm very satisfied and would recommend it to a friend.
Reviewed Jan. 15, 2015
I needed a new bed, and a friend of mine had something like Craftmatic and I thought that was something that I liked to buy. The sales rep fro Craftmatic was very good and they were able to help me with the questions I had. The men who brought my bed to my house were very good and told me how to work it, so I enjoyed that. I'm happy with my bed and with all of the Craftmatic people, too.
Reviewed Jan. 15, 2015
I love the bed. I love that it helps me with my back and my legs. Overall it’s fantastic. It’s a great bed I would recommend it to anyone. Thank you so much.
Reviewed Jan. 15, 2015
The great features that it has was my deciding factor in purchasing the Craftmatic bed. The previous bed was used for two years. It was a hospital bed and I wanted the same features and even better than I could get with the Craftmatic. The head elevation feature is what I enjoy the most. The sales representative explained everything in detail and was very efficient. From purchasing to delivery, it was very well scheduled and planned out. It's a very good product, very efficient organization and I appreciated when it was delivered - it was quick, easy, and they were in and out within ten minutes.
Reviewed Jan. 15, 2015
Dealing with a Craftmatic sales rep turned out very well. I often use the head and feet elevation of the bed. Our experience has always been very good.
Reviewed Jan. 15, 2015
I could not lie flat on another bed so Craftmatic's adjustments was the deciding factor for my buying the bed. The queen size bed I had, I couldn't lie flat on; the hospital bed I also had before was too narrow, but this bed is a double bed with a plus mattress. It's been absolutely perfect, no complaints.
Reviewed Jan. 14, 2015
I bought a Craftmatic because of its adjustability. I use both its head and leg elevation. Also, their reps are very personable. We'll buy the next bed from them if I have to get a next bed. Love the Craftmatic adjustable bed!
Reviewed Jan. 14, 2015
My husband had to sleep elevated that's why we chose to purchase a Craftmatic. We enjoy the head elevation feature the most. The sales representative was very good. It's excellent!
Reviewed Jan. 14, 2015
I already had a Craftmatic bed years ago and decided to buy me another one because it was a good bed. The Craftmatic sales representative that I talked to was real good. He was a good person and did everything right. Now I always use the bed's head and leg elevation. I had a stroke two years ago and was having a hard time getting up but it's now easier for me to get out of bed and that's the best thing! I love the bed.
Reviewed Jan. 14, 2015
My son had been in a hospital for a period of time and I think he needed the same structure as a hospital bed, so we bought Craftmatic for him. This is the second one we have and we love its head and leg elevation feature. It's been a good experience with this bed so far.
Reviewed Jan. 14, 2015
My wife seemed to be pleased dealing with the sales rep from Craftmatic. She was the one who bought the bed. We often use the head elevation feature. Craftmatic is a good, comfortable and enjoyable bed.
Reviewed Jan. 13, 2015
I had two surgeries last December. A conventional mattress was no longer a choice for me, and I saw the advertisements of Craftmatic. I liked what I saw, ordered it, and bought it. Originally it had a regular mattress, that didn't cut it. I called Craftmatic back up, exchanged it for a memory foam, and I cannot be happier that I did that. My experiences with Craftmatic all the way across the board has been fantastic, and I recommend them highly to everybody I talk to. I tell people all the time.
I am enjoying my Craftmatic bed. I use all of its features. I use the head elevation and leg elevation every day constantly. It helps me relax. I elevate my legs and lower my back until my head's just slightly up. I use the massage, portion of it. The only feature on the bed that I would change is that I would have more points on the massage, and up the inch a little bit. But other than that, I use all three features.
Their people were good too. They were outstanding. Took care of every need real quick from sales to delivery to setup to exchange to re-setup. If I’m gonna buy an adjustable bed, the heck with other stores. I’m calling Craftmatic. My experience with them has been enjoyable. It was a pleasure doing business with them. Even when I had to exchange that mattress, they just took care of it. Smooth, no problem, no hassle, no red tape, no fuss, and had to argue or negotiate with it, and in the condition and shape I was at the time, that would be greatly appreciated. I just got out of the hospital then.
Reviewed Jan. 13, 2015
I purchased the Craftmatic because of the reputation. This is my second one. I've had the first one for 15 years and got this one six months ago. I like the head elevation feature. I didn't like the first mattress I got after four months. I called them and told them I wasn't getting along with it. They sent me a brand new mattress even after the trial period was over - no shipping charges, no cost whatsoever - and they were very happy to do it. The sales representative is excellent. I'll recommend all my friends to Craftmatic.
Reviewed Jan. 13, 2015
I got a Craftmatic bed because I had a fractured vertebrae and had a kidney operation at the same time - I needed the support. The head and leg elevation are the features that I enjoy the most. The sales rep was very nice - he worked with me cause I had a few problems about gathering up my money. I enjoyed his sales pitch. I always wanted a Craftmatic Adjustable Bed and I enjoy it very much! Actually I sleep too long now... It's very comfortable.
Reviewed Jan. 13, 2015
I purchased a Craftmatic bed for comfort. I was very pleased with the salespeople. Now I use the bed's head and leg elevation. I was a little unhappy though because it said you could trade in the mattress for free; however, fine line here is you would have to pay shipping, and shipping was very high. Other than that, it was a good experience.
Reviewed Jan. 12, 2015
I've had a bed for about 5 years but the feature of being able to raise or lower the head and feet made me buy a Craftmatic. My husband usually uses the head elevation. The sales representative was excellent, very informative and answered all questions. This bed just made a good night's sleep much better.
Reviewed Jan. 12, 2015
I had been on a hospital bed with chemo for nine months and would either get a hospital bed or something better. I didn't want to bring a hospital bed into my home so when I heard about the Craftmatic, I tried it. I use all three of its features (head elevation, leg elevation, and massage) especially the head and foot. The sales reps were all very nice and the people that delivered it were exceptionally nice and secured everything, so I was very pleased. Craftmatic has helped me sleep. Elevating my feet at night is good. I like the gel in the foam mattress. I am very satisfied and very happy with Craftmatic.
Reviewed Jan. 12, 2015
The main reason I bought a Craftmatic bed is the fact that I could get my head up with it. My doctor wanted me to get a bed that was adjustable. The bed works well. The one I talked to when buying it was also very helpful in giving information.
Reviewed Jan. 12, 2015
My wife and I thoroughly enjoy the Craftmatic bed and like to use the head and leg elevation. The sales representative was good, the product arrived on time and the gentlemen that put it together did so in a good fashion.
Reviewed Jan. 12, 2015
My husband had an accident, that's why we bought the Craftmatic bed. The sales representative was wonderful. The bed is also very satisfactory. I'd recommend it.
Reviewed Jan. 11, 2015
I purchased the Craftmatic because I enjoy the head elevation but I'm very comfortable on both the head and the leg elevation, and also the massage. The sales representative was very good and easy to deal with.
Reviewed Jan. 11, 2015
Prior to Craftmatic, I owned a king-size mattress and springs for fifteen years. The first Craftmatic bed that I purchased was in the early 2000s. That was because my father had a bed that he liked, which he purchased about ten years earlier, and he recommended it after I divorced and when I decided to do myself a favor and splurge and get myself one. The remote for that bed wore out on and when I called, I found that the remotes were not interchangeable. I had to purchase a whole new bed.
So after saving up for about four months, I purchased a second one because I felt the difference and I needed it. It’s funny but when I knew that I needed a new bed, I was experiencing numbness in my fingers and some arms. I talked to my chiropractor about it and he felt that it was a positive move to get another one especially since I felt such a difference. I went in every week and he would check with me and ask when the bed was coming, so we all celebrated when the bed finally came.
I use the massage every night when I first climb in. Then I use it all during the night anytime I wake up or get up. I did the same with the other bed, and I love it. I bring the head up for reading and sometimes for comfort while watching TV, then put it down. I use the feet only if I have leg pain or swollen legs. I’d recommend Craftmatic to anyone - family or friend. It's fantastic and I have to have one. I’m a different person when I have one. Very happy experience.
Reviewed Jan. 11, 2015
Our Craftmatic bed was given to us as a gift by our daughter and we are enjoying it very much. I was having trouble with my legs and that needed to be elevated. I was using a pillow before, and now it's very nice to have it where I can raise both my head and my feet. It's a very nice bed and I would recommend it to anyone.
Reviewed Jan. 11, 2015
I was in a bad car accident and I couldn't lay down in a flat bed anymore, so we called up the Craftmatic people and they gave us a bed. It's the last bed I'll ever own. The sales representatives were wonderful people. They helped me right away and knew just what to get me - if I need massage or heat. I've had a Craftmatic before where I had heat, massage and I love that bed too. But now I’m single and I have my own bed and I love my bed now. I'm always going to have a Craftmatic. If the mattress wears out, I'll get another Craftmatic mattress. I love my Craftmatic.
Reviewed Jan. 11, 2015
The main thing I like about the Craftmatic is that you are not pursued and pressured to buy, unlike others who have had their people come to me trying to do everything they could to get me to buy a bed. My wife and I are very pleasantly satisfied with the bed since the night I bought it. My wife and I had tried numerous ones before but have had more comfort with the Craftmatic bed than I've had with any other bed. Someone asked my wife the other night if she would sell the bed. She said, “Not on your life.”
Reviewed Jan. 10, 2015
My husband wanted a Craftmatic. I love the massage for my bad back. I elevate my head just a little bit, but I lay there and let the bed massage my back. The reps were super friendly people. My only issue is that the bed is too high. I'm only 5'3" and the legs on the bed are too high for me, so I have trouble getting into the bed. I'm 71 years old practically and have to put a knee on the bed and get up in there. But other than that, we are enjoying our Craftmatic bed. It's been fantastic.
Reviewed Jan. 10, 2015
I specifically purchased a Craftmatic because of the adjustability of head and foot. However, I don't normally adjust it because I end up getting cramped in my legs, so I just enjoy it in a flat position. I also do not use the massage because it's too noisy.
Reviewed Jan. 10, 2015
I purchased a Craftmatic Adjustable Bed because of the price. I enjoy the head elevation feature the most. It's practical, good, and convenient.
Reviewed Jan. 10, 2015
Experience with the sales rep was fine, no problem. I’d recommend Craftmatic.
Reviewed Jan. 9, 2015
Our saleslady told us all the features the Craftmatic had and that sold us on it. Our experience with the sales rep was perfect. I couldn't have asked for any better. We use all the features of the bed, the head elevation, foot elevation and the massage. All has been good with our Craftmatic experience.
Reviewed Jan. 9, 2015
We decided to purchase Craftmatic because of the quick delivery and the right price. I like the head elevation feature. The experience with the sales representative was excellent. She was terrific. It was a painless and thrilling experience and I'm thrilled that we have it.
Reviewed Jan. 9, 2015
My overall experience with the Craftmatic bed is awesome. I keep thinking that I didn't want to go to anybody's house to visit because I'll miss my bed. We bought the heating pad for $500 extra, but have used that especially being winter months, and the bed is really, really great. I especially like the head and elevation feature as well as the massage. I have polio and fibromyalgia and knowing that I can get into this bed and adjust so that I can feel good really is a wonderful thing. The sales representative was very nice though we had a situation with the size of the bed. We gave her our measurements and she told us that we would need a California king, which they sent. When the driver unloaded half of the bed, he said it wouldn't fit. So we said okay and didn't insist on him bringing the other piece in. So they wanted to charge us $350 to take the bed back to them and it wasn't our fault that it was the wrong size, if that were true. I only have one complaint about the bed itself, and that is when it's folded, my mattress is uncomfortable where I'm sitting. I push it down and it gets a little more comfortable but I don't know if it was designed for a heavier person. Other than that, I love this bed.
Reviewed Jan. 9, 2015
Craftmatic is a well-constructed piece of equipment with durable parts. That interested me to figure that it would last a long time. I use the elevation for the feet, or the legs, and the head. The sales person was excellent. I had no problems whatsoever. However, I'm not very happy with the mattress. It's sort of spongy and has no body to it. But unfortunately, I could not meet the deadline to return it. Because of ill health, I spent 16 weeks in the hospital, and so I'm more or less stuck with my mattress. I would recommend to a friend. It's an excellent bed except that the mattress needs to be revised a little bit.
Reviewed Jan. 9, 2015
The sales representative was excellent, except that I have not received my tax refund that I sent in for the lady to take care of and it hasn't been done yet. But I'm very happy with the bed.
I see we received your prescription and refunded the sales tax.
Reviewed Jan. 8, 2015
My wife and myself were neither getting a decent night's sleep on the bed we had so we decided to get a Craftmatic. We like the comfort features of the bed and the ability to raise the legs or the head. Our experience with the salespeople was excellent. We had rapport. We live in a very, very rural area, and the delivery people, the two young men, seemed to be a little bit rash in its delivery and in the explanation. They weren't that familiar with the bed itself.
Reviewed Jan. 8, 2015
We are very happy with Craftmatic and use the head and leg elevation feature the most.
Reviewed Jan. 8, 2015
I purchased a Craftmatic bed because of its reputation and price. I really enjoy the vibration. I get myself settled with my knees bent and my head up. I have a bad knee and to be able to lift my knee up without having to shove pillows under my knees is a good experience so far. I turn it on and I don't have to worry about turning it off. My partner has problems and to be able to sit up in bed is absolutely wonderful. It's very relaxing. I would definitely recommend it.
Reviewed Jan. 8, 2015
I purchased a Craftmatic Adjustable Bed for my father and when he passed away, I brought it home and I just plain liked it. I use both head and leg elevation - head because I have a lot of acid reflux, and the legs because I am a waitress and I like to put my legs up at the end of the day. It really is just a very comfortable bed. When I'm watching TV, it's very nice to put up the back of it and the leg part of it and just sit there. The sales representative was very nice, very good - no pressure, no nothing. I bought what I wanted and that's what I got. I had an excellent experience - I would do it again if I live long enough.
Reviewed Jan. 8, 2015
We purchased a Craftmatic because we had another one for over 27 years. I like being able to raise and lower the head and the foot.
Reviewed Jan. 8, 2015
I chose Craftmatic because it was fully adjustable. I have had it for a number of months and I like that I can elevate my upper body. It has reduced my back pain and helped me to sleep on my back.
Reviewed Jan. 7, 2015
I bought the Craftmatic Adjustable Bed because of the comfort and being able to adjust the head and the feet at different times. The wife could adjust hers to her height and mine to my height as well. The sales representative was excellent, very helpful and it’s a pleasure talking to him.
Reviewed Jan. 7, 2015
I was looking for some neck and back relief so I bought a Craftmatic Adjustable Bed. I frequently use its head elevation feature and my experience with it has been very delightful. They did everything they promised they were going to do. I was very happy with the process and the sales representative was great - very, very well handled. It was a very delightful experience.
Reviewed Jan. 7, 2015
I purchased the Craftmatic Adjustable Bed because of the construction, reliability, motor setup, ease of operation, and the massage function. With the adjustable head, my wife has an easy way of getting out of bed because of her back problems. The adjustable foot portion of the bed helps her raise her legs at night, and that has helped quite a bit. She's quite satisfied with that. My experience with the sales representative was excellent. He was helpful and I was impressed. I had some delivery setup problems which I let him know about. I don't know if he helped or not but the next time I called the delivery people, I got an answer.
The only low part of the experience I had was with the delivery people. The people that actually delivered the bed were fine. It's the office that I had a problem with. They had called me to set up a delivery date and I wasn't available. I called back three days in a row and did not even get an answer. I called the sales representative and he says, "I'll see if I could get through", which he did evidently because when I called back the next time, I got through. We're happy with the bed, quite emphatically.
Reviewed Jan. 7, 2015
We had a Craftmatic back in 1989 and I like the head elevation the most. The sales representative was okay. This Craftmatic mattress was supposed to be firm and we find that it’s leaving the imprint of our bodies in the middle of the mattress, which we wanted it to stay firm. We are happy with the bed but not with the mattress. If we could get a better one, I would recommend it to a friend but I don’t see that happening.
Reviewed Jan. 7, 2015
I feel that the Craftmatic bed is substantially well put together so far. The salesperson was an outstanding person and so I bought it.
Reviewed Jan. 7, 2015
I purchased the Craftmatic adjustable bed because I was having trouble with my legs and feet swelling at night and had to elevate them. My experience with their sales representative was wonderful. He was very courteous and I found everything he had told me. It's a very comfortable bed because it’s got different positions and the massage. It’s wonderful. I am 100% pleased with my Craftmatic as it lives up to the expectation.
Reviewed Jan. 6, 2015
My wife was the reason we decided to purchase Craftmatic. I have my previous bed for 8 years before I purchased Craftmatic. The highlight is the setup of the bed. I like the lift and I like the bed being automatic because I can use it with my push button.
Reviewed Jan. 6, 2015
I chose Craftmatic because my mother had one. The sales rep was fine. It was a pleasant experience. I had some problems with the delivery people in the beginning but otherwise, it was okay.
Reviewed Jan. 6, 2015
I was sick of buying beds and mattresses in order to find one that was comfortable. The Craftmatic Adjustable Bed is a very comfortable bed and I hate to get out of bed in the morning. It's perfect for watching TV and for reading.
Reviewed Jan. 6, 2015
I already have a Sleep Number bed for about four years but I wanted to try the Craftmatic Bed. I mostly use its head elevation and massage features. It's an excellent bed. The sales representative was also experienced in the job and he did well.
Reviewed Jan. 6, 2015
I am happy with my Craftmatic Adjustable Bed. I purchased it because its price is competitive. Being able to sit up and watch TV and have my feet and head raised is what I enjoy the most with it.
Reviewed Jan. 6, 2015
What made me decide to purchase a Craftmatic bed is its craft and features. I enjoy using the head elevation the most. I had a good experience with their sales rep. We actually got a mattress that was damaged and customer service took care of that very quickly and easily. And we appreciate that. I would recommend to a friend. It was an easy and good purchase.
Reviewed Jan. 5, 2015
Sales rep was very nice and helpful. I purchased a Craftmatic bed for the convenience of being able to help me get up and out of the bed. I use the head and the leg elevation the most. It's a pleasant experience.
Reviewed Jan. 5, 2015
My wife has back problems. I purchased a Craftmatic Adjustable bed because it’s convenient for her to get in and out of bed and helps her get better rest. I bought my first Craftmatic in 1994 and this is the second one. My experience is very satisfactory, pleasant and everybody was super nice. The salesman I bought last time, Peter, was fantastic.
Reviewed Jan. 5, 2015
I am very pleased with my Craftmatic Adjustable Bed and enjoy the head elevation and the massage the most. I purchased it because I have arthritis and needed something a little bit more comfortable than a traditional bed. The sales representative was very professional and very pleasing to speak with. I'm very satisfied with the experience.
Reviewed Jan. 5, 2015
I got the bed because it's adjustable and mostly use the head elevation. However, the delivery service was terrible.
Reviewed Jan. 5, 2015
I'm very satisfied with Craftmatic. I enjoy using the head elevation feature the most and it's very comfortable to sleep in bed very much. The sales representative is excellent.
Reviewed Jan. 4, 2015
I purchased Craftmatic because I don't like to sleep flat down. I like the way it raises you up like a recliner and you can change your feet position. I use the head elevation feature the most. The Craftmatic sales representatives were very good, very informative and very nice. I'm tickled with my bed, I really like it. I like the different positions and the massage in it. My cat loves it. It's a good product.
Reviewed Jan. 4, 2015
I could not sleep flat so I purchased a Craftmatic Adjustable Bed. I enjoy the ability to sleep in different positions because of my back situation. The sales representatives were very professional and truthful of everything they told me to expect. Overall, they were very pleasant, courteous and on time.
Reviewed Jan. 4, 2015
The customer service that I received from Craftmatic was excellent and they gave an offer that was very, very excellent I could not pass it up. The sales representative that I talked to was the best. The financing offer that I got was unbelievable. I was able to make a down payment and my monthly payment is very, very reasonable. I would recommend Craftmatic to whoever I know that needs an adjustable bed.
Reviewed Jan. 4, 2015
I’ve had Craftmatic for 15 years now. This is my second one and I enjoy the leg elevation feature the most. The sales rep was very good, helped me good and was nice about it. I bought my sister a bed too. My experience was very good.
Reviewed Jan. 4, 2015
I had my previous bed for 15 years before I purchased Craftmatic. I called them so I didn't get ordered around.
Reviewed Jan. 3, 2015
I purchased a Craftmatic Adjustable Bed due to my health. I love my bed and I enjoy the leg elevation the most.
Reviewed Jan. 3, 2015
Because of some issues, I decided to purchase a Craftmatic Bed. Their sales representative, delivery and setup guys were a great help. Now I always use its leg elevation. It changed my life.
Reviewed Jan. 3, 2015
I enjoy the massage feature of the Craftmatic bed the most. Overall the experience with them was perfect, awesome and a blessing from God.
Reviewed Jan. 3, 2015
I can't sleep in a normal bed. I have back problems and had been sleeping in a recliner for several years, till I got the Craftmatic bed. I use all the features of the bed except the massage. I really like the bed because I'm able to sleep in a bed for the first time in years. At times, when I snuggle the bed, it snuggles me back. The experience was excellent.
Reviewed Jan. 3, 2015
I'm satisfied with everything about my Craftmatic bed. The adjustable part of the bed is the feature I enjoy the most and I like how I can adjust it. I had a great experience with the sales representative and I would recommend to a friend.
Reviewed Jan. 2, 2015
Our king sized bed of about 25 years was getting old. It was not leveled anymore and had some sunken places in it so we needed a new bed. We had been looking for an adjustable bed and decided to purchase a Craftmatic. The sales representative was very good. In the beginning it seemed like this bed was more rigid than we expected but after using it for two nights, it has ended up really good and we really enjoy it. I would recommend it, and we have recommended it to our friends.
Reviewed Jan. 2, 2015
My husband cannot use memory foam mattresses and he’s afraid he wouldn’t be able to get out of bed with one of those. He knew that Craftmatic offered a mattress that had firm and soft sides on it and it’s a well-named company so we bought it. I mostly use the leg elevation and the massage and my husband uses both head and leg elevation, and massages every single night. The sales representative was excellent. The only thing that I found to be difficult is to buy sheets for this bed because ours is a side by side - it’s a dual king. I knew they needed extra long but I also didn’t realize that you cannot put two twin sized top sheets on that bed. Craftmatic needs to tell people that they need to get a set of dual king sheets which I had purchased on a website, or they should offer them for sale. Overall, it was fast, easy and there was no long waiting period.
Reviewed Jan. 2, 2015
I had both of my knees replaced and had to elevate 3 or 4 times a day, and Craftmatic did it for me. Also, I like to read in bed, so that feature, on the other end, was great too. Their sales rep was excellent. The bed was set up very quickly and efficiently by the guys who brought it out. It's a very good bed. I also like the type of mattress it has. My experience with Craftmatic was perfect and very easy.
Reviewed Jan. 2, 2015
Excellent experience completely with everything. I decided to go with Craftmatic because of their reputation, the price, and especially the service the salesperson gave me. The sales person (Patricia) that I talked to a couple of times with questions, was very helpful, answered all my questions. I'd rate her super excellent. She couldn't have done more to help me. Anyway, I got an excellent price on it, I had priced them around and it was a reasonable price for what I was getting. I only had one little problem where the one base was broken when it came in. But they replaced that within 5-7 days and everything's worked well since then and nothing but a good experience. I'm satisfied with the bed. Prior to that, I hadn't slept in a bed for like 5 years because of various problems. Since I've had the bed, there's only been one night that I haven't slept in it.
Reviewed Jan. 2, 2015
I purchased a Craftmatic because it has the elevated feet position. I had a very good experience. The bed has helped a whole lot and I like it.
Reviewed Jan. 1, 2015
I love my Craftmatic Adjustable bed. It was easy to purchase and I had excellent service. I enjoy the head and leg elevation. I’ve had three back surgeries, and I'm very glad I purchased the bed.
Reviewed Jan. 1, 2015
I owned a Craftmatic bed before which I had for about 15 years or better. They are comfortable and you can adjust it like you want to. I enjoy the vibration, the head and foot elevation, and the massage. The sales representative is great. He explained everything to me. Craftmatic is a great bed and I sleep good at night.
Reviewed Jan. 1, 2015
I purchased the Craftmatic because of the price. I enjoy the back rest feature, being able to elevate the foot and the head of the bed and to make it flat again when I get up. The sales representative was very good. I'm satisfied with my purchase.
Craftmatic® Adjustable Beds Company Information
- Company Name:
- Craftmatic Internet Sales/Craftmatic Mattress
- Year Founded:
- 1978
- Website:
- www.craftmatic.com
