Birch Mattress

Birch Mattress Reviews

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About Birch Mattress

Birch is an online retailer that offers mattresses made from natural, organic materials. Birch mattresses are nontoxic and made in the United States. They’re designed for breathability and cooling and have a medium-firm sleep surface without the optional pillow top. The company prioritizes sustainability and ethical material sourcing, and it donates a portion of its proceeds to environmental causes.

Pros & Cons

Pros
  • No-contact delivery
  • Free shipping
  • 100-night sleep trial
Cons
  • Pricey accessories
  • Only one firmness level

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What is the Birch mattress?

Birch mattresses are an eco-friendly take on the mattress-in-a-box model. Crafted from natural materials like cotton, wool and latex, these mattresses are nontoxic (no polyurethane) and designed for breathability. Each mattress includes a layer of Talalay latex to increase core support and help regulate temperatures while you sleep. A steel spring support layer improves comfort and stability. The company also sells organic pillows and mattress toppers.

How does the Birch mattress work?

All orders come with free shipping and typically arrive within five to 20 business days. Mattresses and foundations include a 25-year warranty, while mattress toppers and frames come with a five-year warranty. If you aren’t satisfied with your mattress within the first 100 nights, you can return it for a full refund.

Birch mattress costs

As of publishing, a queen-sized Birch mattress costs $1,499. Twin sizes are $1,049, and California kings are $1,799. Coupons are frequently available, often dropping the price by as much as $200. Birch also offers military, student, teacher and first-responder discounts.

Free shipping is included on all orders. Shoppers can qualify for financing with Klarna or Katapult at checkout. The company sells organic mattress toppers starting at $250, pillows from $99, foundations from $249 and frames from $449.

Birch Mattress FAQ

Where are Birch mattresses made?

Birch mattresses are made in the United States. This allows the company to monitor the quality of each mattress.

What are Birch mattresses made of?

Birch mattresses are made with six layers: base wool batting, individually wrapped coils, natural latex, birch wool, a layer of fire-retardant wool fibers and an organic cotton cover.

The base wool batting provides stability, while the individually-wrapped coils offer support. The latex is certified by OEKO-TEX, eco-INSTITUT and the Rainforest Alliance. The organic cotton cover is GOTS certified.

How much is a Birch mattress?

Birch mattresses cost from $1,049 to $1,799. However, there may be coupons or promotions to reduce this cost. Financing programs are also available.

Do Birch mattresses ship free?

Yes, all orders placed with Birch include free shipping. Mattresses ship within 20 business days.

Is the Birch mattress worth it?

Birch mattresses are a smart option for those who are environmentally conscious and interested in organic materials without any harsh chemicals. The mattresses are competitively priced and include free shipping. There’s only one style and firmness, but you can return the mattress if you aren’t completely satisfied in the first 100 nights.

Birch Mattress Reviews

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    How do I know I can trust these reviews about Birch Mattress?
    • 4,568,019 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
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    Customer ServicePrice

    Reviewed Dec. 23, 2023

    We were so excited about this mattress and ordered in plenty of time for our move in date. It arrived poorly packed and damaged and we couldn’t get through to customer service for a full 7 days. They didn’t answer phone or email (except an auto email saying they would respond in 3 days—not true, only emailed after I send an angry chat 7d later). It was a process to even get a replacement that took several more days then there were issues getting it picked up. Really wanted to like the company but for such an expensive product the customer service was really disappointing. Our replacement won’t arrive until well after our move date now. We ordered some Naturepedic mattresses that arrived promptly and with good packaging, if I were you I’d stick with that company.

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    Claims Handling

    Reviewed May 2, 2022

    This mattress is a joke. The springs pop out of the uneven corners - which slant down (mighty odd). Springs pop out of the sides and the mattress dips in the middle - the springs even show through a fitted sheet. Filed a claim for the refund during the 100 day refund period. Birch was supposed to pick up the mattress but never made arrangements to do so - I never received a refund either. I had the mattress in my storage and have been trying to pursue them picking it. They now claim that it is way past the 100 days and they won't get it. Not sure what kind of company this is, but surely one that does not care about producing a decent product or care about their reputation, yet alone think about their customers. This company is owned by Helix Mattresses - obviously the customer service there will be similar.

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      Birch Mattress Company Information

      Company Name:
      Birch Mattress
      Website:
      birchliving.com