Birch Mattress Reviews
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About Birch Mattress
Birch is an online retailer that offers mattresses made from natural, organic materials. Birch mattresses are nontoxic and made in the United States. They’re designed for breathability and cooling and have a medium-firm sleep surface without the optional pillow top. The company prioritizes sustainability and ethical material sourcing, and it donates a portion of its proceeds to environmental causes.
- No-contact delivery
- Free shipping
- 100-night sleep trial
- Pricey accessories
- Only one firmness level
What is the Birch mattress?
Birch mattresses are an eco-friendly take on the mattress-in-a-box model. Crafted from natural materials like cotton, wool and latex, these mattresses are nontoxic (no polyurethane) and designed for breathability. Each mattress includes a layer of Talalay latex to increase core support and help regulate temperatures while you sleep. A steel spring support layer improves comfort and stability. The company also sells organic pillows and mattress toppers.
How does the Birch mattress work?
All orders come with free shipping and typically arrive within five to 20 business days. Mattresses and foundations include a 25-year warranty, while mattress toppers and frames come with a five-year warranty. If you aren’t satisfied with your mattress within the first 100 nights, you can return it for a full refund.
Birch mattress costs
As of publishing, a queen-sized Birch mattress costs $1,499. Twin sizes are $1,049, and California kings are $1,799. Coupons are frequently available, often dropping the price by as much as $200. Birch also offers military, student, teacher and first-responder discounts.
Free shipping is included on all orders. Shoppers can qualify for financing with Klarna or Katapult at checkout. The company sells organic mattress toppers starting at $250, pillows from $99, foundations from $249 and frames from $449.
Birch Mattress FAQ
Where are Birch mattresses made?
Birch mattresses are made in the United States. This allows the company to monitor the quality of each mattress.
What are Birch mattresses made of?
Birch mattresses are made with six layers: base wool batting, individually wrapped coils, natural latex, birch wool, a layer of fire-retardant wool fibers and an organic cotton cover.
The base wool batting provides stability, while the individually-wrapped coils offer support. The latex is certified by OEKO-TEX, eco-INSTITUT and the Rainforest Alliance. The organic cotton cover is GOTS certified.
How much is a Birch mattress?
Birch mattresses cost from $1,049 to $1,799. However, there may be coupons or promotions to reduce this cost. Financing programs are also available.
Do Birch mattresses ship free?
Yes, all orders placed with Birch include free shipping. Mattresses ship within 20 business days.
Is the Birch mattress worth it?
Birch mattresses are a smart option for those who are environmentally conscious and interested in organic materials without any harsh chemicals. The mattresses are competitively priced and include free shipping. There’s only one style and firmness, but you can return the mattress if you aren’t completely satisfied in the first 100 nights.
Birch Mattress Reviews
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- 4,677,710 reviews on ConsumerAffairs are verified.
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- 4,677,710 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed April 21, 2025
We were excited to purchase our Birch Mattress after all our research we did. Birch seem like a perfect choice because it was natural and very firm. Our last mattress was soft and we had a lot of backache from it so we were excited about the birch mattress being firm. When we first got it the mattress was almost too firm but we knew it would take some time to break in so after a couple months, it was perfect.
But fast forward to owning it about a year and it was getting way too soft. Like the internal components were giving up, sides bulging out, no support and we were having worse backaches than our old mattress. We figured it must be a defective mattress and tried to go through the warranty process and we were denied. The only reason I was comfortable spending over $2000 on a mattress was because it had a 25 year warranty just to find out that the warranty is useless because they won’t back it up even when their product fails within a year. Buyer beware. Birch is a joke. They do not support their customers and their mattresses are low quality and do not last even a year.
Reviewed Dec. 23, 2023
We were so excited about this mattress and ordered in plenty of time for our move in date. It arrived poorly packed and damaged and we couldn’t get through to customer service for a full 7 days. They didn’t answer phone or email (except an auto email saying they would respond in 3 days—not true, only emailed after I send an angry chat 7d later). It was a process to even get a replacement that took several more days then there were issues getting it picked up. Really wanted to like the company but for such an expensive product the customer service was really disappointing. Our replacement won’t arrive until well after our move date now. We ordered some Naturepedic mattresses that arrived promptly and with good packaging, if I were you I’d stick with that company.
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Reviewed May 2, 2022
This mattress is a joke. The springs pop out of the uneven corners - which slant down (mighty odd). Springs pop out of the sides and the mattress dips in the middle - the springs even show through a fitted sheet. Filed a claim for the refund during the 100 day refund period. Birch was supposed to pick up the mattress but never made arrangements to do so - I never received a refund either. I had the mattress in my storage and have been trying to pursue them picking it. They now claim that it is way past the 100 days and they won't get it. Not sure what kind of company this is, but surely one that does not care about producing a decent product or care about their reputation, yet alone think about their customers. This company is owned by Helix Mattresses - obviously the customer service there will be similar.
Birch Mattress Company Information
- Company Name:
- Birch Mattress
- Website:
- birchliving.com