Subway Reviews

I think it's dumb you can only use one gift card at a time online. They charge 5 in fees so my order had to be less than 5 since there was no other way to use my gift card without having to go in to the store (10dollar gift card). I wish the experience and the technology on that could be better, besides it's a rip off to use the convenience option of not having to leave your house.... My food does look fresh for the most part. All I could manage to utilize was 3 cookies and a pretzel with 1 cookie lol. Junk food. :D

I ordered a 1-ft. roast beef sandwich with 50% more roast beef, extra lettuce, extra tomato, and extra mayo. Sandwich had regular beef at the most and nothing extra as far as the lettuce, tomato, and mayo. Got ripped off! Also, ordered a 6-inch sandwich which was supposed to be toasted which was not. Pathetic!!!!

They are scamming people online. Every time I try to use their points or discount code, it says it's applied and then charged the credit card full amount. It's been going on for a while.

We were in Detroit Lakes MN. today and stopped for a quick late lunch. We were informed the $3.99 6" Deli Faves were not being honored at this location. We then ordered the $3.99 Protein Pockets.. 1st order was the Peppercorn Ranch Chicken Pocket... Wanted to leave off the peppers and the sauce due to being allergic to garlic. We asked if we could add olives and green peppers... But was curtly, told we could delete what we wanted but could not add anything to our order.

Very poor customer service. They are very rude. They make your order wrong and do not want to fix it or refund your money. I had to call the police about a refund today. Sterling Parkway, Lincoln CA. I will NEVER go back.

Very bad app, can't change address if you make a mistake at time of placing an order or cancel order, and when you call the store very poor management knowledge.

This is the second time our meal was not prepared correctly at 2 different locations, no attention to detail, I will not ever go back. This is sad because we had good experiences before. I doubt this review will go further than this page but somebody should be listening. Actually 1 star is generous

Went to Subway in Hubbard, Ohio. The bread was so so so stale. It made a complete mess trying to eat since the bread was just crumbling in my hand. I will never try their subs again. Too many other good sub stores out there than Subway.

My order was completely wrong. I ordered a 6 inch grilled chicken avocado sub with extra veggies and received a 12 inch grilled chicken avocado with no vegetables.

It is June 1, 2026, I was ordering online because that's the only I could purchase one and get one free sandwiches for my husband and myself. I tried 4 times to purchase the two items and was rejected every time in the check out. So, I just bought my husband supper from your store even though I was looking forward to the sandwich I had tried to purchase. I told the employee and he said he couldn't do anything about the app and that if I wanted the one I put in for I'd have to pay full price. The bogo was only until June 2, 2026.