Subway Reviews

I am done spending any money at Subway. I placed an online order and they messed up my order then I go in and ask for a manager or corporate's number and I get told there is no manager and trying to call corporate got me nowhere. Then they have you fill out some form with a robot that gets you nowhere either. Subway is a joke.

It is sad how Subway would sell the franchise to individual people. But Subway don't make the store owner stand behind the coupons, only certain ones they would honor, not all of them. If you ever have a complaint you would never talk to a human, you would have to go on the internet and nothing would get resolved. I will have to let the news media talk to these hidden people.

Subway Spectrum Irvine branch... Very bad experience the old representative's guy who's serving this branch.... Very bad attitude in addition to doesn't care with customer requirements and BAD handling of food arrangement. Finally BAD advertising of Subway image.

This whole rage about protein is B.S. The advertisements that you see are bogus and nothing but hype. The subway commercial does a good job with advertising this. Subway sells sandwiches , not protein shakes. You do not get fit by not eating. Sandwiches have nothing to do with fitness. Sandwiches are a lunch meal. That is all they are. There is no miracle behind a sandwich. If that's the case, then Subway would be better off advertising the amount of protein in a peanut butter and jelly sandwich. Then charge an arm and leg for it. (What a bunch of idiots.)

Placed mobile order and forgot to say I wanted one of the footlongs toasted so I went up to ask if I could have one out of the two toasted and she said, "You need to click on the option in the app for that." And I said I understand but accidentally bypassed that. I said, "If you cant do it then dont toast it" and she was like, "I can cancel your order" all loud and I said, "No ma'am I don't want that. If it was such a problem just don't toast it." There was no need for her to be rude. Wasn't very professional. I don't know if she was having a bad day or what but I felt like her target.

I barely go to Subway only because in Fairfax County VA you can barely tell there’s any meat on the sandwich. When away from the area and stopped in a subway I was shocked at the difference in how much meat they put on a sandwich etc Arizona, Williamsburg VA. Pretty sad how we get slited and the reason I only go once in like several years.

Updated on 04/20/2026: Following up my review of April 12th about not receiving an email to redeem my birthday reward. Now 8 days before my birthday and STILL have no way to get my birthday reward!!! Obviously Subway does not bother reading reviews or someone would have reached out to me but that has not happened!!!

Called to place a order. Only Spanish speaking. Near villas, fort Myers.. Couldn't place my order ...

I have a gift card that the store couldn’t get to work. I called several Subway phone numbers and wasn’t able to reach a representative to discuss.

Poor management and quality is poor. We ordered a protein pocket. The person that made it was a kid named Jayse. He decided to pour a bottle of ranch. It seemed like I could not eat it and the management would not do anything about it.