Subway Reviews
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About Subway
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Subway provides made-to-order sandwiches and salads. Since its inception in 1965, the company has expanded its menu to include wraps, breakfast items and a range of customizable options. Subway offers a variety of bread types, proteins and toppings to suit individual preferences.
- Good variety of menu options
- Clean and organized environment
- Fresh ingredients used
- Inconsistent food quality
- Poor customer service at times
- Long wait times during busy hours
Subway Reviews
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Reviewed Nov. 29, 2025
2534 State Road 7, Margate, Florida by far the worse Subway I have ever visited. The Manager on site did not even great us when we walked in, the young lady preparing the subs was mumbling and had AirPods in her ears. The music playing was loud and quite annoying. We ate and as were leaving, I was kind of expecting the manager to say "Thank you Ladies, have a nice day" but NO, he ignored us completely. I paid $29.37 for 2 subs (6" & 1 FT), a bag of chips and a drink. I also ordered 2 chocolate chips cookies but couldn't eat them as they at least 3 days old. I will never be back to Subway. When did staff stop acknowledging customers?
Reviewed Nov. 24, 2025
I ordered ahead at the Subway in Breckenridge Colorado. When I picked it up, it had Mayonnaise all over it. I hate Mayonnaise. I had to wipe off all the Mayo before it was edible. If you pick up an order there, open it and check it out.

Reviewed Nov. 22, 2025
4 customers were refused service from Staff in Blanchester, Ohio. 2 Young Ladies were working one was named Lidia and did not get other ladies named. They just said, "We aren’t serving you." While sitting in car deciding where else to go both ladies kept coming to the window then looked the doors before closing time. It’s a shame that your employee are dictating how you should run your business/franchise. I wonder how often this happens.
Reviewed Nov. 19, 2025
First off I was asked if I had rewards I would like to use and I told them no but I do have a free cookie for my birthday but im unsure how to use it as it wouldn't work for me but if they wanted and could figure it out then I'd use that but wasnt a big deal and didn't care if GOT it or not and they took my phone, scanned something and never gave me a cookie nor did they give me cheese (or warm up the cold a$$ meat that should never be served under 135 degrees Fahrenheit) on my overpriced protein bowl.
Fast forward to 5 minutes later when I get home the police were at my door stating the subway people called and said I was intoxicated. Lol. I called and asked to speak to manager once police were at my house and the young girl said she was the manager so I asked her name and she told me she was going to hang up on me lmao. Hmmm. That's what a manager does is hang up on people? On customers? Funny! Do better with your young employees that think they are something more than they are 😅 posing as something and somebody you're not is a criminal charge. And if she is a "manager" she needs hella more training coz that is the most pathetic thing a person that calls themself a "manager" can do.
Educate your people and do better!!! Date of incident was November 18th, 2025 at approximately 845 p.m. I have debit card transaction for proof and I will be monitoring from here on out. I am a manager myself of a place way more regulated than a subway! We are state and federally ran where I manage at. Take action! This is far from acceptable! Quite ridiculous!

Reviewed Nov. 16, 2025
The Subway at 9602 N. Metro Parkway was not open at the posted time, This has happened twice, The guy behind the couldn't or wouldn't give an time when opened, If he can't get it together I won't eat there EVER. Subway will lose a customer.
Reviewed Nov. 12, 2025
Last time I visited a Subway store I came in with a coupon but was told by the staff member I could not use the coupon because of the bread I ordered (I wanted flat bread). It seemed strange at the time, but I didn't argue and paid full price for my sandwich. When I got home, I sent a question to Subway Customer Service asking them if the use of their coupons was predicated on the type of bread used in the sandwich. I never heard back, even after trying to contact them twice again over the course of the next few months. Subway has nonexistent customer service as far as I'm concerned and I would not patronize those who don't care enough about their customers to even answer a simple question.

Reviewed Nov. 12, 2025
Mary is a very good customer service. Very helpful and very speedful. Just the sandwich done correctly. The staff has very good customer service and respectful kind-hearted and polite. And yes I will come back.
Reviewed Nov. 12, 2025
Would give a negative 5 if I could, bought the chicken and avocado foot long on white and ate more than half and about 4 hours later, I was so sick it was coming out both ends, maybe they use expired chicken but the health department should look into it. I’ll never eat it again.
Reviewed Nov. 5, 2025
I go to this location a lot during lunch hour a couple times a week. Always on point with customer service and food is always fresh and delicious! I would recommend this location if you want something quick, fresh and tasty.
Reviewed Oct. 31, 2025
Scammers. Do not install the app, and do not give a personal info. They collect all your personal data and make it difficult to delete/close the app or get rid of annoying notification pushes and marketing.
Reviewed Oct. 21, 2025
OCT 04, 2025 • 12:30PM • $17.56 Order ** Falls Rd, Baltimore, MD. On Oct 4,2025 I made a order through the Subway app for delivery. (Transaction went through.) Waiting for the tracking info. Never came so I go online login to my account and seen the order is for pickup. Call the store immediately ((410) 366-4800). Told them the app made a mistake. My order is for delivery not pickup. "Refund the money and we can start over." They told me no refund. I live in NYC and was ordering for a disabled person that can come to the door like I have been doing in the past. (Subway refund policy: To get a refund, you must contact the specific Subway restaurant or use the app's support section within a short timeframe (often 24 hours) and provide proof of purchase.) I did all that Subway ask in their refund policy. Still nothing.
Reviewed Oct. 21, 2025
Subway always hits the spot! The bread is fresh, the veggies are crisp, and the staff are super friendly and quick, even during rush hours. I love how customizable every sub is—you can make it exactly how you want. Great place for a healthy, tasty, and affordable meal!
Reviewed Oct. 17, 2025
The both times I visited Subway the experience has been horrible, the service is terrible! The workers just ignore that you're in line, running their mouth, don’t ask if want to order something to eat! Ended up leaving since I got tired of waiting!
Reviewed Oct. 13, 2025
Recently ordered take out and service was very slow and poor, only one employee. The vegetables had been harden as if they were left out to dry. The taste of the vegetables was of paper or cardboard, no flavor at all. There was no Flatbread to make my sandwich. One footlong with different meats should not be charged as two 6 inch sandwiches so yeah I paid over $32.
Reviewed Oct. 7, 2025
I love the customer service at the Lowell, Arkansas Subway; they are so nice, helpful and awesome service. To be honest, this Subway is one of the best and the location is great as well so If you want an awesome food service and friendly people, come to the Lowell Subway in Arkansas.

Reviewed Oct. 6, 2025
I asked for a double meat. I got 6 extremely thin slices of ham and turkey. That is not double meat. I called the store but they said they could not give me any credits because I ordered through doordash. WTF. I will not ordered from Subway again 😑.
Reviewed Sept. 30, 2025
Absolutely the best sub I've had in a really long time. The staff was amazing and the store was very clean. I've been coming to this location for many years and it's been great, but today was the best experience. The employees was very friendly and helpful. Made some very good suggestions and just made the whole experience very nice.
Reviewed Sept. 28, 2025
Very bad experience at Subway Financial Drive branch Brampton. Ordered one hour ahead but when reached there order was not ready. Only one lady working in bad mood. Very bad customer service. Not at all recommended this branch.
Reviewed Sept. 27, 2025
One, the bread always smells and taste old, it’s chewy. It’s not worth the price for old food. I got the steak and cheese, and the steak was lukewarm and very salty. I would say it’s not a healthy choice and not worth what they ask people to pay. Especially the bread smells old and taste old.
Reviewed Sept. 27, 2025
Ordered on the app a steak, egg and cheese on toasted Italian herb and cheese bread. After getting it home, opened it up and it was on flat bread, NOT even toasted. After taking a few bites, I found a long hair in my sandwich! GROSS!! Talk about losing your appetite!! My wife's bread was so hard you couldn't bite into it. There was so much sauce, it would run out of the sandwich. Not a happy camper!!!!!
Reviewed Sept. 14, 2025
The workers was excellent and had great customer service and my sandwich was amazing! I will definitely come here again and recommend others to come to this location. I had a good experience at Subway. The staff was friendly and made my sandwich just the way I wanted. The ingredients were fresh, and the bread was warm and soft. I like that I can choose exactly what goes into my sub. It’s a quick and healthy option for a meal. I’ll definitely go back
Reviewed Sept. 8, 2025
The drive through menu prices were not completely accurate to what I paid for. I had to pay more for what the original prices were. The person at the drive through looked at me as if I were stupid when I asked why haven’t the prices been fixed. The drive through menu said I’d need to pay about $13. Not almost $20.
Reviewed Sept. 7, 2025
The ladies are always super nice and Patricia is always the best. She makes sure we are took care of. I really like that it clean and friendly and we always come in on Sundays. We just love this store..

Reviewed Sept. 6, 2025
Manteca California subways are terrible. Quality of food is bad. Vegetables are old lettuce is brown. The sandwiches have got a lot smaller through the years The bread is not fresh. Subways quality has changed for the worst. When you have more bread than you have meat with bad vegetables it’s not a good experience. And the cost has changed to higher price. I am surprised they’re still in business.
Reviewed Sept. 4, 2025
I just purchased 2 sandwiches and I was in shock at how little meat they had, I even thought they had forgotten to put meat in, unopened both sandwiches and they had a minuscule amount of meat. I will NEVER buy a Subway sandwich again.
Reviewed Sept. 4, 2025
I went to Subway to get a salad, very basic lettuce, cheese, olives and they put it in a small round bowl, it was so small that I was still hungry afterwards, I PAID 7.69 FOR A .99 SALAD, I COULDA WENT TO A RESTARAUNT AND GOT A HUGE GOURMET SALAD FOR THAT MUCH....very dissapointed in the price and the size, I won't go back
Reviewed Sept. 2, 2025
I ordered a 1/2 tuna online at Centennial location. When I got there it was not ready, not even started. First I was told they had not tuna, so I agreed to switch to a cold cut, same toppings, no mayo. Then I was told the only bread they had was wheat and flat. Next, no lettuce, no spinach, and she started putting mayo on the sandwich. I said "No mayo", so she picked up the piece of cheese on top and tossed it and got another piece of cheese. They had no drinks either. If they are going out of business they need to stop taking orders or at least say they are closed.
Reviewed Aug. 26, 2025
I placed an order at the Ozark, Ar location 1700 W. Commercial st. The service was outstanding considering the lady was by herself. It was during lunch hour rush so She worked really hard to get everyone’s orders out in a timely manner. Very friendly with everyone! My order was made exactly how I wanted and everything tasted great!
Reviewed Aug. 25, 2025
I had the worst experience at this location 30080 Grandriver, Farmington Hills, MI 48335 on 8/24/2025. The gentleman that was there was unprofessional, rude and rushed us thru the order. We asked for toasted they were not, he barely wanted to put the things on the sandwiches, the bacon was half cooked. We couldn't get any sauces for the sandwiches and he didn't cut the sandwiches in half. I was owed change, he did not give it and I only got the receipt because I reached and grabbed it. It was only a nickel so that wasn't a big deal. I will not be back to this location until management is changed and with his attitude it won't be long. And no I did not cause a scene because my daughter asked me not to. She was ready to go home and just wanted a Subway sandwich and this idiot ALMOST ruined our day.
Reviewed Aug. 22, 2025
Every time I put in an order if it's not in person they always mess up my order. Never read the receipt and put opposite food items not even remotely close to what is on the order. I asked for onions and they put olives and I asked for toasted, they never toast it and never cut the sandwich.
Subway Company Information
- Company Name:
- Subway
- Website:
- www.subway.com