Subway Reviews

A subway advertisement running on TV is saying all sub are $5 for the month of February 2011. I visited and ordered a cheese stack sub and the manager told me this sub is not included in the special. I told him there is an advertisement running on TV saying all subs are $5. I was not allowed to but the sub for $5, only at regular price of $7. This advertisement is confusing customers and this is false advertisement in a community.

I was served chicken fillet subs that were microwaved for a very short time- under 40 seconds, with steak in the same microwave. I have paid hundreds of dollars for undercooked meat from this store. I contacted a senior manager at Subway and they bent over to help me. I was so happy with the outcome that I thought I would post the senior manager's email, he seems more than interested to know what is going on in his restaurants and will rectify any problems any customer may have. I am sure he can address any concerns you may have regarding Subway's food quality. He sure helped me. Drop him a line if you have any complaints, he is glad to help.

In September 2010, I worked for Subway for 7 hours. The Manager, who was named Clarence, said I should go back on payday to pick up my check. When I went back, Clarence no longer worked there and since then, the owner, Jose has been avoiding my calls and refused to assist me and has refused to pay me for my 7 hours. I clocked in and out on the computer which is proof that I worked. What should I do to get my pay for the 7 hours worked?

Last Sunday, I paid $20.56 and bought a tuna sandwich and a bottle of orange juice for $9.56 (included tax) at New York’s Kings Plaza Mall and then I tried to find my seat to put down my sandwich first. Then when I came back to get my change, the cashier refused to change the $11 back to me. Does anyone know what she told me when I asked for my change? She said she cannot change $11 back to me. She said she changed for me already. But I never get it. How can this happen?

I ordered a 6" sandwich. Whilst I was waiting for it to get toasted, I noticed flies around the meat and fresh produce. I immediately brought it to the attention of this server named Gato. His response was "What do you want me to do?" (!) He was reluctant to do anything about it. It's very upsetting.

They have a new Subway card that allows consumers to earn points toward discounts. You have to register and provide email, address information. The form said I could opt out of email notifications after I receive my first email. Well, the system didn't allow that after receiving confirmation email. I'll be getting spam email from Subway which is time consuming to delete and annoying.

I just left Subway #3219 in San Clemente, CA (Aug 31, 2010 - 3:30pm). I asked for a Turkey Avocado Sand plus I'd like to add some ham on it as well. They said no. I then said I want to pay extra to add some ham & they still said no. I then talked to the "shift leader" & they still said no. Next I asked if there is any way I can order Turkey & Ham on the same sandwich? They still said no, so I told them I want the number to their corporate office as I want to make a complaint. Who do they think they are? People like this should be fired & the store closed if they cannot meet simple customer requests.

I purchased a cold cut trio foot long on wheat bread. I got home and ate the sandwich and while eating it I noticed green mold on the end of the meat.

I had a coupon that stated buy a regular 6" sub of equal or greater value with 21oz drink and receive a free 6" sandwich. I thought this meant that I could order a foot long (this was be a sandwich of greater value) and still get the free smaller sub sandwich. When he gave the coupon to the clerk, the clerk should have told me that I had to order a 6", not a foot long. Instead, he charged me for 3 sandwiches. I took my coupon and then took one sandwich away. The charge should have been $7.13 and he charged me $9.54. He did this two weeks in a row.

I bought a sandwich at Subway. While eating it, I realized there was mold on some of the chicken. I brought this to the attention of the owner and asked for my money back (paid cash) and he refused. I complained to the county health department and Subway Corporate headquarters and nothing was done.

In store #7BDv8Q1skn59 the Subway store emits a terrible odor with the cooking that it does that we cannot take as much time as we would like to shop. The whole store has this odor and we find it very objectionable. We have shopped in other WalMart stores and do not find this odor throughout any other store. We feel that this should be vented properly so that this odor does not permeate through the whole store.

It was January 8, 2010 about 7:30 p.m. Outside temperature was 25 degrees. We went in and noticed it was cold. We ordered our sandwich. We sat down to eat and we also noticed we were the only people there. We started talking to the 2 girls that were working there and they told us that there is no heat in that establishment. And they have had no heat all winter long. Their owner is always going to have it fixed. But it never gets fixed. He owns several of these Subways. 3 more in Texarkana, Texas. Two on Stateline Avenue and one on Richmond Road.

A worker at Subway had been giving me subs with sauce all over the wrapper. One day, when I asked her to please give me a clean wrapper, she became agitated. She then put 3 meatballs on one of my six-inch subs (there are supposed to be 4). Then, she put a messy spoon of sauce where the 4th meatball was supposed to go. When I told her to please give me the 4th meatball, she said it wouldn't fit. When I said I was going to call the manager, she threw the sub in the trash because she didn't want me to show the manager. Then, she said she just couldn't serve my family that night.

I am a regular customer at both Subways (Old Kings and Phillips), and I know that they are owned by the same person. Depending on how much time I have daily, I choose which store to go to. I was at the Old Kings store on Friday, the 24th of July, around 5:15. What I saw and heard was rude. I know the managers at both stores, but I am not sure what the name of the manager is at Old Kings store is. However, I do know Joanna and she was there. I am assuming she was off the clock, helping the employee who was working.

Subway has the promo: $5 foot-long sandwiches. I purchased a chicken teriyaki foot-long and was charged $7.15. At this time, Lotay was the cashier. June 8, 2009 (8:15pm). Signs are posted stating $5 foot-long, but the cashier Lotay is charging full price. Promo price is not being given. I had to spend more than I intended.

Subway is advertising 5ft longs. The word any is flashing and the voice says "any," and I mean any. We went to subway. It's a lie. In fine print on the board inside a store it says, "Any except for specialty subs." My son and I went thinking he would get his favorite and so would I (the BMT and the Feast). When we got there, we ordered and were immediately told those two are not $5.00. I said, "But the commercial says any." The worker said, "I know, sorry. Read here" (he pointed to the menu board where it says any sub for $5.00 other than specialty subs). We were there for those specific subs. I ended up paying $18.00 instead of $11.00 (figuring $1 for tax). I am on a limited budget, but I had promised my kid I would get him the sub he loves because I thought I was getting the price they advertised. I could have walked out, but doesn't make it better.

I purchased the sub of the day and added avocado, chips and a drink. The woman at the counter asked if it was to go. I said yes and she gave me a total of $5.91. My friend suggested that we eat there so I told her I would be dining in after all, and asked for a tray instead of a bag. She then said my total would be $6.11. I asked her what the difference was for and she said that they charge extra for eating in the restaurant. I explained that I didn't think that was fair and asked to have my food to go.

On Monday August 11, 2008, I purchased & ate 3 cookies & a footlong coldcut combo sandwich from the Subway named above. Later that night at 11:10pm, I went to the bathroom. I had diarrhea & nausea. Early Saturday morning, I called 911, I went to Centinela Hospital. I was admitted, tests were done. I was there with diarrhea & nausea for 3 days. By Tuesday, August 19th, 2008, it stopped.

I ordered a big philly cheesestake footlong combo and had a $5 giftcard. The cashier told me I can't use the giftcard and pay the difference with my credit card because they can not charge 2 cards together. I paid with my credit card and requested for the $5 in cash for the gift card because under Senate Bill 250, I have the right to redeem my card that is under $10. The cashier told me they do not give cash back.

the national ads for subway state foot long for $5.00. the owner now states that the basic menu varies between whcih basic sandwiches are on the special.. the ads are deceptive or he is a liar. I was charged $6.19 instead of $5.19. it's only a dollar but it's my dollar and I think they believe that they can get away with it, so they do it. i would like my dollar back and a written apology from the owner clearly stating that he was dihonest and he cheated me and that he won't cheat anyone again.

I walked into Subway with two of my friends and all of a sudden I am near to sitting on the floor because it was so wet. I didn't fall but I nearly did the splits. There were no wet floor signs posted anywhere. My friend, Scott, has pictures of the floor where I almost fell. The floor was so wet it left slide marks from my shoes as if someone took a wet mop across the floor.

On 2/21/08 at around 10:00 am, I was at the Subway store on 1811 Monocacy blvd in Frederick, MD 21702 phone 3013050106. I noticed a Banner sign that read "ALL 12" SUBS $5.00 ALL DAY EVERY DAY." I decided to order a 12" steak sub..nothing extra on it, assuming it would be $5.00. When the order was finished..the price cam to a whopping $7.94! Merchant ID 028100080983 Terminal ID 001.

I understand that Walmart in Fort Collins (store 2729) may not be responsible for the employee's at Subway that is located in their store; however, I do feel like they should be made aware of the terrible service I received there. I went in to buy a drink while waiting for family members to complete their shopping and was greeted by the rudest cashier I have ever had the misfortune of meeting. The time was 12:15 PM on 2/23/08. She had dark hair pulled back and wore glasses. I asked for a small drink and paid for it. Not being familiar with the procedure, I asked her where I could get my cup, and she just pointed without a word to cups that were stacked on the counter. I asked her which one was my choice, and again without a word, she just pointed. I asked her where drinks were, and she pointed again. No words. I asked her what choices they had to offer, and her remark at that time was: I don't know. Check for yourself.

THIS IS THE MOST FILTHY RESTURANT I'VE HAD THE MISFORTUNE TO EAT AT. IT'S 91 DEGREES OUTSIDE AND NO AC. THE GARGAGE IS OVERFLOWING AND CUSTOMERSERVICE SUCKS. AS I ORDERED MY FILLY CHESE STEAK SANDWICH THE SANDWICH ARTTIST IS HAVING A CONVERSATION WITH HIS BUDDY. WHEN I POLITELY ASK HIM NOT TO TALK OVER MY FOOD HE IGNORES ME.AFTER 5 MINUTES HE LEAVES MY SANDWICH LYING OPEN AND WENT INTO THE KITCHEN HE DID NOT RETURN AFTER 10 MINUTES. HE CONTINUES HIS COVERSATION AND I LEFT WITHOUT EATING.

I went to Subway and the store states they close at 10:00 pm. I got to the store at 9:20 pm. When I got the store they had all the hot food put away and most of the cold food covered. The food case was almost empty, which tells me that they started cleaning up before 9:00 pm.. I couldn't get what I wanted because they had everything put away. I am sorry that is wrong. I should have been able to get what I wanted at 9:20 pm when the store clearly states they close at 10:00 pm

i orderd a sandwich via phone it was sent incorrectly i called back to see if they would fix it they would not give me a managers name and they hung up the phone

every time we go in there, which is at least once a week, we get charged to much money and way to much taxes. For excample for a 5.00 sandwich we are beeing charged 5.88. Tax should be 35 cent not 88 cent. And everytime we have to go through with this and the owner knows excactly what he is doing, we have heard others complain to him also.

I have 5 full subway ticket coupons from eating many subway sandwiches. Everytime but one I have tried using them I have been told you cannot use them here as you did not buy your previous sandwiches here. I was once blatantly ripped off at a subway sandwich shop in Springfield Virginia. Then last week in Vegas i went to purchase a sndwich and noticed the price was $9 for a six inch sub a blatant rip off especially as a Mcdonalds franchise next door charged normal prices. These stamps are not honored at subways so from now on i will not eat there anymore.

They have a large sign on their front door that states, "Free 12inch cold sub for students with a Georgia Tech or Georgia State with a picture student ID. I went in there with several other GA. Tech students at the time stated on the sign. They would not honor the offer.