Red Lobster Reviews

The food was delicious. Mary, our waitress did a great job and was very patient. My mom & I were celebrating our May birthdays with a friend & his mother, and Mary did a beautiful job decorating a plate for me & one for my mom (Happy Birthday Caroline) with chocolate sauce saying Happy Birthday Michelle with a heart on each side of the plate, when she served us a big serving of ice cream with delicious sauces in a martini glass, and strawberries on each plate; and the Red Lobster staff sang "Happy Birthday" to us.

I have been eating at Red Lobsters for 45 years. The problems are not the food, or amounts, although the baked potato in Alexandria, La. last week was the smallest I have ever seen. It's a typical problem with all restaurants...the Management, staff, cooks, and servers...not to mention the thieves....one can steal a place out of business...that's where the profit goes...out the doors. Cooks that don't care enough to ensure all plates are up to standards....if servers are rude, then ask to be moved. If food isn't right, report it to the manager. There is no reason for this company to be closing any locations down except poor Management and stealing.

We choose to drive 60 miles to the Bristol, VA Red Lobster as opposed to going to our local one in Johnson City, TN. Bristol restaurant service, food and restaurant cleanliness and appearance is sooooo much better than Johnson City. The staff is nice, cordial, welcoming, thankful for your business whereas Johnson City treats you as if you're bothering them if you come in and hateful and you have ask and wait forever on anything and everything. Food at Bristol is perfectly cooked and served hot while Johnson City is barely warm or cold and tastes like it's been cooked for a long while and has set under heat lamps half the day.

I had dinner with my 9 year old and 3 year old Grandsons at the Danbury CT location. Our service was excellent. The waitress “Marla” was beyond accommodating. My oldest Grandson had a hard time cracking opened the crab legs. She came over with a pair of gloves on and opened every one of them and took the meat out for him. She was very knowledgeable, polite and over accommodating.

The best ever. My wife and I have been going to Red Lobster for over 40 years and this must be a new and improved Red Lobster. The Service was right on perfect, Peter made sure we were satisfied with our choices and he even recommended "if you like this, then this goes well with it" and again he hit it right in the head. Everyone was friendly and professional, that atmosphere was cool and not noisy as others have said. The restaurant was clean and well attended. The food was absolutely spot on. The chef was on his best game, the Lobster was tender, sweet and just the right temperature, the crab legs were just right, Not over cooked and easily released from the shells, the Crispy Brussels sprouts are always the best a of course and the Cheddar biscuits were warm. The shrimp was prepared perfectly.

Tonight experience at Red Lobster was great. We had a great server, he was very polite and manner able, his customer service skills were excellent. The entire time we were there, he kept checking to make sure we were ok. The food was very good. Stan we were very pleased with you, keep on treating your customer the way we were treat. Great customer service.

I bought the shrimp linguini Alfredo family meal and received dry noodles with no sauce and stale biscuits. I called to complain and asked for a manager, but instead they hung up on me twice. Very rude and unprofessional attitude.

Don't get me wrong, the food taste delicious. Our waitress was um,...good to very good. No complaints so far. Food came to the table at a reasonable time, she checked on us a couple of times and all was going ok. Just a normal but pleasant lunch. Then came the bill. $50.00. So the price on the salmon listed beside the picture was $24.99. The picture showed salmon, asparagus, mashed potatoes, and a crab sauce drizzled on top of the fish. Great, I'll have that and a Dr. Pepper please. So I figured $24.99 + say $3.00 for a drink should be just shy of $30.00. Wait not so fast! How did the bill get to $50.00?

I have ate crab fest and crab your way multiple times a week since Baradi crab was added to the menu. This year they are only giving half of the portion they gave last year. A 50.00 dollar dinner should not make you feel like you ate an appetizer. The worst part is being told oh we are sorry this years Baradi does not look like last years and is smaller but since Baradi is a larger crab the portion just looks smaller. Maybe I would fall for that if I had not ate this for years multiple times a week. My family and I will never be back to Red Lobster.

It was my Birthday celebration. My family and I choose to eat here. I was embarrassed by the quality of service. The unprofessionalism with everyone involved. Where is the manager? Where is the food? My family tried to cheer me up but it. Did not work. When the food arrived. I asked to have a box to take it out. I could not stay any longer. I no longer have the Red Lobster app. I told my family say goodbye to red lobster. I will never forget this horrific experience. I left restaurant. My pickup my birthday reward for me. I couldn't get out of there fast enough. Goodbye red lobster. And thank you for the food poisoning.