Red Lobster

Red Lobster

 3.5/5 (413 reviews)

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Overall Rating3.5 out of 5
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About Red Lobster

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Red Lobster Reviews

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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: May 18, 2023

I ordered the Fish and Chips. I got one small piece of Cod and fries for $16. In RI they give you a big piece of fish (about as long as the plate) and fries for about $9.00. However, the fish was good as were the other items we ordered. And service was good.

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Verified Reviewer
Original review: April 8, 2023

Red Lobster's seafood quality and certainly doesn't match their pricing. $112.00 for oversauced seafood pasta, lobster shrimp tacos tasted exaclty like lime Doritos and the flounder was more mushy than the mashed potatoes. Very disappointed that I paid for below par food. Never going back again.

5 people found this review helpful

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    Verified Reviewer
    Original review: March 21, 2023

    No refills. Extremely greasy, impossible to eat. Food without any sauce. Breads were uncooked. It used to be a nice restaurant. Nowadays it become expensive and a bad option. Water with a terrible taste. Disappointed.

    4 people found this review helpful
    Verified Reviewer
    Original review: Feb. 21, 2023

    I ordered a meal on the website of Red Lobster, 5 Times Square NYC/5, New York, NY 10036. I never received my meal that I ordered. They never called me and I never received a message to apologize. And when I contacted them, they told me that the delivery guy had an accident and that I need to contact DoorDash, the delivery man's company to file a claim for my refund. This is not reasonable since I did not order my meal from DoorDash. So why should they have to pay me back? 3 days later still no news of my refund, I contacted again this weird restaurant and got the restaurant manager who said to expect DoorDash to refund me and it's been more than 1 week, the $61.22 has been deducted from my bank account but but they still haven't refunded my money. I find this dishonest. Really... So run away from this Red Lobster, 5 Times Square restaurant.

    5 people found this review helpful
    Verified Reviewer
    Original review: Feb. 21, 2023

    There were only two of us for dinner and at the end of the meal I was handed a bill with the gratuity added to the total of the order...$23.21. I felt tricked when I was handed another slip (after I paid) that stated that the gratuity was suggested. I noticed that a lot of tables were empty and businesses are not surviving in NYC. I wish them good luck if that is how you treat your customers. Especially when there are businesses like Outback, who treat their customers way better.

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    Verified Reviewer
    Original review: Jan. 18, 2023

    My typical Red Lobster experience is the food and service are always on point. This time however was absolutely exceptional. Leanne at the front was warm and welcoming with a family smile. Plus receiving a special visit from Manager Matt ** was a cherry on top. He paid kind attention to my daughter making polite conversation. Portion sizes were above expectations and I left stuffed and happy. A very special thanks to all.

    2 people found this review helpful
    Verified Reviewer
    Original review: Nov. 26, 2022

    My friend and I went to eat on a Saturday around 3pm. Took 10 min before we were greeted and sat. Our server Aaron was great but food was dull and bland. $100 ticket. Never again. I expected better. It was really awful.

    6 people found this review helpful
    Verified Reviewer
    Original review: Nov. 12, 2022

    I was offered what I would call a kid's meal, 6 shrimp and some fries. This will only make me mad after I'm finished eating. So I ordered the ultimate feast, and told the waitress I wanted to speak with the manager. They never showed up. I think that all the Red Lobster will offer a veteran is a kid's meal. They are a disgrace to veterans. It would be better for the chain NOT to offer such a disgraceful free meal to veterans, it's an insult, like a slap in the face. As many times as I have eaten at Red Lobster, and enjoyed it, I think I will tell all my friends how they treat veterans. Another thing, I don't see me going there again. It won't be long before they feel crunch, and loss of business!!!!

    7 people found this review helpful
    Verified Reviewer
    Original review: Oct. 17, 2022

    Real horrible, nothing was right, no refills, left table dirty and Not worth 125 dollars. I deserve a refund. That's how bad it was. Nothing was right. I couldn't believe it. Even the biscuits were hard. Not again.

    3 people found this review helpful
    Verified Reviewer
    Original review: Sept. 11, 2022

    On Sept 2, 2022 we went to RL in Anderson, SC as we have done several times. Food was requested to be prepared with no seasonings due to allergies. Was uneatable. Manager said, "If you have allergies, we don't want you to eat here, go somewhere else." His exact words. I was shocked. Sent complaint to RL headquarters. As of today 9/10. No response. My opinion of them currently is a do not return. Very unprofessional.

    6 people found this review helpful
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    Red Lobster Company Information

    Company Name:
    Red Lobster