Subway

Most locations that I visit do a great job at keeping food covered from flies and have fresh looking food that looks very appetizing to customers But, 75% of the locations that I have visited have dirt poor food handling skills. "Those gloves"! With their gloves on, I have seen them run their hands through their hair then make a sub or stick their hands in their pocket then go make a sub or handle cash from another customer then go make a sub or use their gloved hands to brush crumbs and bits of food off the counter then go make a sub, on and on, you get my point. I understand, we are human, we forget. What I don't understand is why most of them get upset if you ask them to change gloves before they make your sub. With such poor food handling skills, it makes you wonder, do they rinse out the spinach from the package before they put it out to serve?

They charged me almost 10$ for 1 footlong sandwich. They put very less stuff. I told them put more but still they put very less. No good. They fooled me and fooling people. They are fake. Scammer. Don't buy anything from them please.

Placed an order today via the app and it did not go through! My card was charged. I have completed a form to contact customer service (no response). Filing a complaint with BBB because if I try to file a dispute through my bank, they will have to reissue a new card! Deleting this app as soon as I am refunded.

Went to order online, was given a time frame and hit submit. Go to check on time frame of delivery and it is telling me to order again so I just figured it refreshed since the charge is on my bank account. Try to call the store to confirm and no one answered after about 4 or 5 calls. Call their customer service line and apparently it's all online now and you can't talk directly to a person. So I call again to get a general operator who says they can't access that even if it's through Subway's website and I have to call the store that isn't answering. She asks a few questions and it turns out my order most likely didn't go through even though they charged me and I have to actually call my bank to dispute because they are unable to refund me since the order technically didn't go through. Ridiculous

Subway store in Homosassa FL is the worst. Have only been there maybe twice. Went in with the coupons given through the mail. My husband had one & I had one, besides a coupon for a free cookie. The coupons do not say certain sandwiches are not honored was the first dishonesty, then they would not honor a free cookie because we already had a coupon. Nowhere does it state anything like that. Will not go back, they are not honest.

I receive SUBWAY restaurant coupons every once in a while. While I'm not a big fan of Subway I do enjoy a bargain. I went to 3 different Subways today and got 3 different answers when I tried to use a coupon for a footlong sub. The first one said "We do not accept coupons." The second said the same thing. Finally, the third accepts coupons and when I was paying for my Philly sub, they informed me that there is an additional charge for this sub because it takes more cheese to make. Why would the corporate office send out coupons when 2/3 of their stores DO NOT accept their own coupons and the third charges additional fees. I understand these stores are not company owned but for the small amount they discount the sub with a coupon it would make more sense just to accept them. I guess I'll try another sub shop in the future.

What is the use of offering coupons that are never accepted? These are unacceptable terms. The sandwiches have become less and less and quantity and quality over time. I would no longer recommend Subway if there are other options which there usually are.

Every time that I go to Subway fast food restaurant with only 100 bills they will not sell me sandwiches, even if I spend 60 dollars in their restaurants. Why do the government made 100 bills if subway will not accept 100 bills

You get the coupons sent to your home which is the reason you go to their establishment. I have 4 of them near me and none of them are accepting the coupon. Doesn't matter if you use the code on the coupon the square with the funny marks. The answer is still the same, well why not send out the coupons to begin with. I think it is false advertising, fraud. It is all to get you to go to the location. Then told that they do not honor the coupon. That you say well and make a purchase. All I can say is 1 of the tactics they are using are obscene, if you are losing customer service SUBWAY, maybe you should look at your practices. There are other places that offer even better sandwhiches, if you honored your word (coupon) then maybe your clientel would increase. I am so done. I will get the ingredient and make it at home. I can make a pretty mean tuna sandwhich myself.

I am getting QUITE FED UP with Subway! In my town of Escanaba Michigan, we have two Subway locations, and both of them now have signs up on their doors saying they are not accepting coupons. Yet I just got some in the mail last week and they don't expire until later in August. I found out about them not accepting coupons because earlier this week I went to one of the locations to get subs for my household for lunch and wanted to use the coupons I had just got in the mail. Only, when I got there and approached the door, I saw the note about the "not accepting coupons," so instead, I went to the Little Ceasers down the street and told them about how I wanted Subway but won't give them MY BUSINESS when they give us coupons that they won't even accept!!! UNREAL!!!...like, WHY SEND PEOPLE COUPONS IF YOU ARE NOT EVEN CREDIBLE OR ETHICAL ENOUGH TO TAKE THEM??!!

I was told by an employee at the Subway on Gilmore Rd in Red Bluff after ordering my food that they are NO longer accepting cash. Well they just lost 12 customers so far. I am sure they are about to lose many many more. Not everyone has credit cards.

The subway in Trussville & Centerpoint parkway are not taking coupons and the bread is very hard. This not good why send out coupons and take them. When you ask them. Say we just not, then my bread was not fresh at all.

Subway has went downhill. I went twice and they messed up my food both times. Once I went and ordered a steak sandwich online got to the restaurant picked it up got home opened my sandwich and it was some roasted chicken crap that I didn’t order. They offered me a coupon for a free sandwich which was nice considering they gave me the complete wrong sandwich. So I tried a Mexicalli sandwich, it was mega disgusting, I threw it away. The avocado was dark brown and tasted as if it went sour and the bacon they put on the sandwich was uncooked. I decided I didn’t want food poisoning so I got rid of it. Will not be going back to Subway any time soon if at all. I mean it is already bad enough they barely give you any meat or cheese, their sandwiches are all toppings but to give me rotten avocado and uncooked bacon is horrible.

The girl and boy were being very rude and touching up on each other while making my sandwich. Sounds fake right but believe me it was true. The boy was very rude and I believe that they should both be fired. Also the manager is disrespectful and needs to be put in his place.

They don't accept own coupons. Not polite and not nice service. I presented coupon valid and they didn't accept and did not sell for advertised price to my daughter. Not polite when I called. Hang up on me.

Numerous bad experiences but ordered delivery once again to use up gift card. 3 items missing and no answer to repeated phone attempts. Tried calling provided number a day later and still no answer. No way to recoup money!

I ordered a veggie patty footlong from Subway for my parents who are vegetarians. Instead got a footlong with veggie patty. On top of that when I called the store to tell them that they had made a mistake, they said “We can’t do anything about it”. I mean how unprofessional can the store management can be. Order number : **. Won't suggest anyone to buy food from Subway till they correct the unprofessional behavior in their stores.

The Subway locations in Forest is terrible. They are not only unsanitary where I have witnessed the owner pick his nose numerous times while handling food, but I have also experienced food poisoning several times there until I just decided to quit purchasing food from this location. The Indian owner knows nothing about professionalism and cleanliness. There’s just better options out there.

The Subway at this address 2740 Braselton Hwy. don’t waste your money at this place. They have poor service, dried out ingredients. The works have no regards for ** customer, was very rude to the point of questioning the genuineness of my money. The sandwich was completely done, but I ended up giving their food back to them, took my money back. I was served at a different subway with the same $10.00 bill with no questions asked. They are racist right to the face.

Don't spend money here please. It's better to make a sandwich homemade. That's why there is heb Wal-mart convenient stores so please just save your money and you will thank me 1 day and I'm always happy to help

Very upset when I look forward to purchasing my favorite turkey sub on Italian bread with the marinated sweet peppers and sweet onion dressing to find out the Italian bread recipe has changed and is now hard as a rock and they changed the dressing by adding teriyaki to it AND they have discontinued the marinated sweet peppers!!! WTH are they thinking?!?! If it's not broke don't fix it! Not everyone likes teriyaki and why on earth would you discontinue the best part of the sun from the sweet, crispy marinated flavoring of Peppers?? And do we all need to break out teeth on the hard bread now? I'm sorry but I will no longer be purchasing anymore subs from subway unless they bring the original items back! You lost a loyal customer for years now...Stop taking things away that folks love!

Subway appears to have a problem with their coupons. They send bunches out and then they are not accepted by stores. One reads about this all the time. My complaint is this: I have received a couple of email offers from Subway stating a buy-one get-one free from the ad or an app. When going to the order, I noted the price seemed high. I got out of the app and went to Subway the normal way and viewed the menu. Yup!!! They were offering me a "deal" but only if I used the elevated pricing on that offer. Isn't that fraud?? There is a Larry's Giant Sub close by. Their sandwiches are better than SUBWAY, and they are not out to continually try and screw their customers.

I went to the Subway on Pembroke Street in Pembroke Ontario, and got my usual footlong cold cut with double meat and bacon, and it was so thin hardly any meat on it. It looked like less than single meat was put on it, I didn't see them make it because I got distracted and was looking elsewhere, this restaurant usually is pretty good, but it was a kid that made it this time, I was thinking he was a trainee but no one was training him. I wish I would have watched him make it. I have pictures of the sandwich as well, and the receipt showing it was suppose to be double meat. I will never go back to that Subway again. I contacted the customer service and they wouldn't let me show the pictures, and I got a scripted email from them saying sorry, and nothing else. I checked the BBB and saw many complaints about different Subway restaurants, about people getting ripped off and very poor customer service.

Bread is not as good as it used to be. It seems less substantial and gets soggy long before the sandwich is finished. The meat and vegetables are still fresh but that makes little difference when the bread does not hold up.

I live in Peru, but the Subway here served me meatball sandwich that had dirt in it. You know it is dirt when it grinds on your teeth. I had to throw it way. I won't be going there anymore. Never again!!!

Congratulations to the genius that add teriyaki sauce to the onion sweet, he was smoking something, what a mess horrible!!!! For sure you trashed it. Must be. Return it to original flavor and recipe asap.

Subway has always been my healthy, fast, go to meal place. Subway is always busy when I visit, but usually the employees are quick and speedy about getting people in and out. I like that you can build your own sandwich if you want, places like Subs only give specific sandwich options. All of the ingredients are super fresh and I have never had a bad sandwich from Subway. But sometimes it takes a little long to get my order. Overall, Subway is still one of my all time favorite restaurants that I usually run to for lunch. I would say 100% of the time I get perfect, fast, and friendly service. The sandwich is always so good. :)

Quit patronizing Subway's 2 years ago when I placed an order on line and after payment confirmed their website 'failed' and even though I had receipt via email they would not give me my order or refund because they said the order never came through their system. I just placed my first order AFTER 2 years, and got down there and it wasn't ready because they were out of something on each of 3 items ordered. So no more chances for them.

I went to Subway the sales girl told me to order in app and get a discount. But when I ordered and paid the discount did not apply. And she says I don’t know and again I paid in store and try to cancel the order but I don’t get my money back yet from subway. Worst app and customer service from the corporate office. I hate subway.

I was eating salad there every day till no feta cheese and no dining in. I stood outside and ate my salad without feta. Disappointed with what they have for me. I'm on foot and have to eat standing up. Homeless and low life just help themselves to soda.

Went into my local Subway. Been a Subway customer for decades and staff often find regular customers a problem since a regular customer usually knows how things should be done. Ordered a Cold Cut Combo. Watched the sandwich prep and only two thin slices of one meat was put on the sandwich when there was other meat in the same pan used for cold cut combo prep. Where is the combo? I asked about the other meat since the sandwich was looking very anemic and would almost qualify as a vegetarian sandwich as it was. I was told "oh, we have changed and now all the meats are combined in one and that is the slice I put on your sandwich."

They messed the order up, wasn't even close to what was ordered. Very disappointed. I won't be going back. Wasn't the right meat, veggies or sauce, not even the right bread. What a ** up. If the employee isn't trained they should not be left alone.

I purchase a gift card for my granddaughter stocking. I paid cash, the card was not loaded properly by the staff and they have no way of checking video surveillance that far, so beware when buying a gift card at the subway on commercial in Vancouver. Now I have to purchase another card. That free 6 inch when you buy a gift card was the most expensive sub ever. Lesson learn. Keep your receipts.

They took away anything and everything that’s actually good. They sell Italian subs but no Italian dressing. They never have soup. Their times are never what they say they’re going to be. Subway has gone to straight **.

I have never understood why people eat Subway. Their meats have always been sub par by far. When consumers hear fresh ingredients, I believe they also assume the word natural comes with that. When you announce as they did a few yrs back that they were going to upgrade their quality of meats, it's as if they wanted praise for it making a big show of it and what not. Really though it's like you've been selling us garbage all these years. Who wants to eat your food anyways. Also after all this there was DNA testing done on multiple fast food chicken products and all of them came back with an 85% or above due to common loss adding preservatives and such, but subway was in the 40-60% range of chicken DNA with the rest being a soy additive. That's gross. That's the farthest thing from quality I could possibly think of.

This was my favorite Subway, I went so often the would start fixing my order when they saw my car. The people were AMAZING, considerate and friendly! But something has changed! New people, rude, eye rolling, not even close to friendly! The past 4 times I’ve gone they haven’t had something, like no onions, no pickles etc... Now there is a grocery store less than a mile away. I don’t think anyone there realizes you can go buy those things within walking distance of that store. Surely Subway would rather spend some cash than be out of something almost everyday! The girl said we’re only out of onions today everything else is on there.... very proud... seriously!?! This can’t be the way subway wants to have their Brand thought of. I called an order in one day. The girl told me she was too busy could I call back in 15 min. Called back but she needed 25 more min. I went elsewhere.

I have emailed Subway corporate several times in regards to tokens, I have been to their website and filled out missing tokens. Not once was I ever acknowledged or contacted in any way to resolve this situation. Very disappointed in the way Subway values their customers. I will certainly mirror that anytime I am looking for a place to eat for lunch or dinner.

I used the subway to purchase a sub and a few days later I had 9 charges on my account from a Subway store in a different state! I did not authorize the charges and I had to cancel my card and now wait for my bank to refund me over $200! I will never use the app again and I suggest that nobody else does either. This is very inconvenient for me and I will not ever go to subway again!

I used the Subway app on my phone to deliver Subway to my mom in a assisted living facility in Mobile, Alabama, I ordered a sandwich, cookies, chips, and a Sprite. I ordered it from Subway!!! Sprite and chips were not delivered. Called manager of store. Was told that the GM said it was Doordash responsibility to get drink and chips and was told to call them, have a nice day and hung up. She did this after I told her I ordered from them and they need to take care of it, I was told, "No"!!!!

On December 9, 2021 placed an online order for the store located at 6610 S Tucson Blvd. The order was 2 foot long sandwiches, 4 cookies, 1 bag of chips, 1 soda. Drove to the store to pick up the order through the drive thru and the employee saw me while she was putting a sweatshirt. She looked at me and then walked away. After a couple minutes pass I peeked through the window from my car and she was sitting down chitchatting with another employee. I honked the horn to catch their attention.

felt like I was at a feedlot or school lunch with the Subway employees slapping on the sloppy work. The manager was a witch. Easy to see her employees did not like working for her. She would not toast my flat bread for any second longer than normal. Then Subway ask for a tip? WTF! What other fast food asks for a tip?

The flat bread and the Italian bread after the pandemic are very hard and rubbery. The people who actually knew how to bake the breads right are gone, now the bread really sucks! The Subway way in Norman OK 311 12th Ave. SE is the worst. The flat bread had really hard pieces on the ends. Could damage a tooth if you are not careful.

I went to this restaurant thinking to have a nice dinner, I went inside to get help with my order that I have to do online. The order is complete with his help but other guy shows up Abheshek & turns my evening my experience with this restaurant upside down, this guy doesn’t care if he will lose customer. He pointed and yell at me and upset me more that I promise to share all my frustration about how bad he handle my experience. The toppings are not expensive that it matters to him than gaining my loyalty as a customer. So sad and bad that I and my family will never ever coming back.

I tried the Tuna Melt today. Yuck! It was not warm, the cheese was not melted, the bread tasted like microwave bread. It came thrown in a brown bag not wrapped up and it was generally nasty. Don't eat this.

I use to eat at Subway 4 times a week until I heard that a woman warned Subway on multiple occasions and warned subway of Child molester Jared who was their spokesman. Since I heard this I stopped eating Subway for life. It is unfortunate that all Subways are franchises but too bad. Corporate gets a cut and that is enough for me to quit eating Subway for life.

So, as I observe ** (owner) toast my sub, he freaking starts sneezes all over the place. He wasn't even wearing a mask. To make matters worse, he takes my sub out the toaster, sets down on the prep counter and began to ask me what toppings I'd want. I just looked at him like **! This owner didn't even excuse himself to go wash his hands, change his gloves or wipe down the equipment where he blow snot all over. And best believe I left that nasty ass sub on that counter and walked out the store. There was a woman (DoorDash/Grub Hub driver) sitting and waiting to pick up an order. She asked me, "Did he just sneezed?" I said, "He sure did and didn't go wash his hands." After a while, I called up Subway. I wanted to get the corporate office information to file a grievance. The owner tells the employee to say he was out. I asked her for the corporate information and she hung up on me. Subway Restaurant 3071 W Shaw Ave. Fresno CA 93711

I live in Tampa and work in St. Petersburg FL. I order from Subway every weekday for lunch. For the past month or so every order has not been correct for one reason or another, if they don't want you to be able to pick and choose more or less, then don't give the option and if they don't follow special instructions (asked to cut tomatoes in half) then don't have the Special Instructions. That is a no-brainer!! So I sent a complaint email.

WAS a regular customer at Subway. The new italian bread is like chewing on cardboard. Bring back the old bread, keep other option for those that like eating cardboard. This bread is like the "new coke". Really a bad move.

Higher prices now, are scared to put beef on the sub. I will be trying other sub shops that serve more meat. I am truly unhappy and not satisfied, especially because of the higher price for less meat.

I visited subways on WS Young in Killeen Texas my way home. A fly was landing on the meat prepared. When I expressed my concern, the female dismissed it. And continued with the customer after me on line. I continued to fan away the fly. The young man acted on my request to wrap the sandwich quick before the fly land on the food. But the female ignored. I bought the food but was too disgusted to eat it, so I throw it away when I got home. We need to do better.

Subway's products are dated and their quality is not good. Jersey Mikes is a better product. I'm also surprised and disappointed that Subway supports Olympic athletes that don't stand for the National Anthem. It's an insult to every American that fought for our Country.

Subway Restaurant located at: 1641 S. Jefferson Ave., Suite E, St. Louis, MO 63104. This Subway Restaurant gives the best customer service EVER! I live near 2 Subway Restaurant but I only go to this location every chance I get. They really strive to make your sandwich the way YOU like it. I would give them 10 stars if I could.

Thank you Subway! In Colorado for helping my bf get me a free sandwhich the other day. I actually was hungry and we were both out of money. It's such a rare thing when a sweet cashier feeds someone for free, but you guys rock!

We went in today for lunch and had a horrible experience. First of all they had multiple items that needed to be stocked so we had to wait, which was not too bad. The floors were crazy sticky all over. The absolute worst part was the discussion the two ladies were having out loud. My friend and I had just sat down and took a bite of our sandwich when we hear them talking about how there are roaches all over the place there, on the counters and floors. They kept on and on about it. My friend and I immediately threw our meal in the trash. As we started to walk out I turned back and told one of the girls that it was not a good idea to be saying that out loud while you have customers in store. I told her that should not said at all. One of the girls started in on me saying "every restaurant has a roach problem, this is not the first". She said "there are always roaches everywhere". I said if the place is getting inspected like it should then that shouldn't be an issue.

Prestonsburg KY location ice tea machine has been broke for over 8 months. They now offer bottled tea for a hefty price increase. Wait times are In the 20 to 25 minute range. No other cars in drive thru.

Today I stopped by a Subway shop and I saw the new "melt option" for any of the sandwiches. I requested for a Melt Chicken Bacon Ranch. What the preparer did was to cut my 1 foot long sandwich in 2 and keep each piece in a paper bag and put it in the regular oven. I thought at first it was an interesting way to do it. However, I was very disappointed when I sat down to eat my sandwich. The ingredients were not compacted like a melt. In fact, part of the ingredients (chicken, vegies, etc.) where spreaded in the paper bag. I even had to ask for a fork, rip the paper bag and eat all the pieces. I can't believe they even charge an extra $1.00 for this.

Can't believe you are using that liberal cry baby that refuses to respect our troop and fallen veterans by taking a knee during the national anthem. She is a national disgrace and so is your company. Never again will I ever step foot in another Subway....

I walked into the Subway store located at 48th Street and Ray Road on Thursday, May 13, 2021. I ordered a sandwich. While I was waiting for the sandwich to be made, I had a conversation with the employee who was waiting on me, who said he was the store manager. I inquired in a friendly manner about a previous employee who had worked there, a young woman who attended Northern Arizona University. I had engaged in numerous conversations with her on previous visits to the store, which I have patronized for many years on a frequent basis. I asked if she was doing well.

All of the Subways that literally make us get out of our vehicles instead of going inside and making sure that our subs are correctly made. We have to waste our time with a touchscreen menu, and end up with a sub that we do not want.

My ex and I ordered a sandwich and a chopped salad on Tuesday, April 27 from Subway in Oakdale MN. His sandwich was swimming in vinegar and oil. Duly noted. I had to run off to a prior engagement and never did eat the salad for two days. Discovered today that it’s not really a salad! Just a ton of chipotle dressing and black olives. Needless to say, we won’t be going to this Subway again any time soon!

Seems to be poor quality meats, the bread didn't seem to be fresh and the vegetables were kind of mushy. I tried to eat it, it just didn't go well. Then After seeing the latest TV advertisement I will never go there again.

Here’s some advice for you guys. The Governor of this state has said masks are not required. As a business you have every right to require them but from a business stand point in order for people not to question this or to be more accepting of your decisions to require mask or no service you should have masks to give to your customers. Keep in mind some people cannot wear these masks without physical discomfort for health reasons. Guys, I cannot stress this enough I’m literally running out of energy repeating all this ** to you stubborn donkeys. Let common sense guide you. If you want to avoid conflict in the future and if you’d like to avoid losing business then you should have masks readily available for customers who walk in without them.

I visited the Cocoa Clearlake location on 11/13/20 to pick up a 6” sub to go after not eating since the evening before. By the evening, I was nauseous so I didn’t eat anything the rest of the day. By 1:30-2am I was extremely nauseous, cramping, and vomiting. This continued until the morning when I was close to calling an ambulance because I was so weak, but called a friend to take me to the ER ASAP. Once there, I was given multiple meds for pain, nausea and was hooked up to an IV for dehydration. They took blood several times, received a urine sample, and kept me overnight.

They close at 9 and I got there at 8:34. Open sign was turned on. I walked in and asked if they were closed and there were two females and they said “unfortunately we are” so I walked out the store and sat in the parking lot and five minutes afterwards this guy walks in followed by another man. I watched the girls make their orders and I left because I was so and when I seen them bagging up their sandwiches. Will NEVER go there again.

Terrible service at this SUBWAY's location. Please stay away if you can help it. 8304 S Dixie Hwy Miami, FL 33143. Racist and inappropriate behavior. This company should be ashamed of this behavior and this sort of employee up front representing the brand.

Your website sucks! All I wanted to see was menu and price, 10 minutes later and still nothing. Called Subway, couldn't help me.. So screw ya. Called... like I said you people suck. So now what. Someone else.

This one Subway has always been below par. I went there one night, tried to order food, and the two workers were too stoned to make subs. Today, I ordered online from there because it's the closest one, I was in a hurry, and the app (another disaster for another review) wouldn't show me the next nearest location. I get there and they have not made my order because they are out of tuna. I had to go without, as I had just enough time to get home for a conference call. The manager is supposed to be refunding my $28, but I have not heard from him. Stay away!

Just moved to town, needed a quick lunch after movers left. Have eaten at Subways in numerous states while traveling over the years. Local Subway had no bread at 2 PM. Seriously? This is a sandwich shop for crying out loud! How can you not have bread? Lost our business.

Store number SUBWAY 56049. I ordered through the Subway app and never Got a confirmation number and the store did not received the order to make. The money was taken from our account and gave the store number but yet no food. The employee that I spoke with at the store has no clue what she is doing, told me the store did not have an owner just a supervisor. The supervisor told us to come pick the order up at a certain time and then changed his story to I told them if the order came in through the computer to come and get it, how would we know when the order came into your computer?? This store is obviously poorly run and the employee is even MORE poorly trained. Next time don't give someone a receipt for the "supervisors" phone # that has another customer's credit card information on it!! That was my family's dinner, the last of our money!! Call my bank is all they said.

There is is short heavyset female that opens and who works lunch most days. I asked if they had tuna, she said "don't you see it? Most people walk in, and if they don't see what they want they just leave". She destroyed the first whole wheat bun trying to cut it and got frustrated. Got even more frustrated when I asked her to heat up the cold bacon for my sandwich. Told me I was getting on her nerves and that I need to shut up talking to her. She wore no mask and talked over my sandwich while making it.

Tried to sign up for an account at Subway.com and error that information I entered was not correct. Error gave phone number to call and get help. I called them and there is absolutely no way to get a human on the phone. The arrogance of them to hang up on you if you don't answer their prompts the way they want, "incorrect response, goodbye"-click. I assumed I needed to talk to someone since I know how to enter my name and phone number. I removed the app and will not be placing any orders!

I bought lunch for $6.00 on Saturday. On Sunday my bank charges it? So next I am in a negative balance with $30 large bank fee on Monday. Overdrawn fee. Thanks. SUBWAY. I asked for extra tomatoes Sunday and she makes the sandwich, online order, with no tomatoes, they were out with a grocery store nearby. They were closing for the night at 8pm. Online it said 9. I charged a different card. Mental note to myself is pay Subway with only cash. Have a nice veggie delight sandwich in person ordering only. Call me: **. I have now have to find some money to put in bank and to ask a bank to waive the fee and flag my cause to get money. Since a kidnapping from 1967. Albany NY from Prestwick marriage 1966. ** Life can be a con. Hi Subway. Hi all families with covid deaths this year! I do feel like a robot.

I understand capitalism - that if someone wants to purchase something, someone is going to sell it to them. I understand why Subway sells pork and chicken to customers - it's because customers want it. I do not fall under that category. I do not purchase carcinogens, and I do not eat pork or chicken, or dead humans. I'm a vegetarian for health reasons. It's not a mystic occult practice. I am very particular about what I eat and drink, but it's not a religion. So when your employees are making a ham sub at the same time they're making my veggie sub, I understand it's not a problem with the employee. It's a problem with your business model and practice.

I built my sandwich and chose the “check out as guest” option. I put in all of my information and when I submitted it I was informed that my pick up time was no longer available. Rather than give me an option to change the pickup time, it restarted the process forcing me to put my payment information in again. Why does Subway invest so little in its online ordering technology? They lost my business today. Without competent online ordering, I will no longer be eating at Subway restaurants.

Today, 9/2/2020, I went online to order 3 Footlong subs from the Subway Location 439 West Pike Street Lawrenceville, GA. I searched the closest store near me online and it picked this location and showed it to a be open and fully operational location. I was charged $19.06 for an online special I was receiving "Buy 2 footlongs and receive one free." When I went to the store to pick up my food it was shut down. There was a lady inside packing up boxes in the store and said this location was no longer open. So like I said in the heading- Subway stole my money! I am appalled at the unprofessionalism of this location. The corporate office should have taken down the website location and show that it was closed instead of falsely open. I can only imagine how many people who tried to order today online and came across the same situation. SHAME ON YOU SUBWAY!

Ladies and gentlemen I never ever been so disrespected at my local (Brown Street Rhinelander Wisconsin) Subway. IMPROPER display of uniform and a crappy attitude asking me "What do want!" Instead of "Hi welcome to Subway. What can I create for you.." I have utilized many Subway restaurants. Estimate 57. From Utah to Texas to Wisconsin when I drove semi truck.

My husband went into this Subway restaurant in Firebaugh Ca and got both of us a footlong sub. It is the worst subway sandwich I ever had! The bread has to be 4 or 5 days old, hard, crumbly and dry! How dare they serve this garbage to people. They are going to contribute to subways downfall in the future if corporate doesn't step in and make them do the job right!

No roast beef anymore, no cheesy bread and herbs?? Really? Why in the world would they not have roast beef any longer?? And the only bread they were still offering with cheese and now that's no longer...What's up with this baloney???

So first of all 6 Dollar footlongs were on tv, so I went in to get 2 subs. I like the Italian now that is 3 kinds of meat, 8 slices each for $5.39 for a 12 inch sub, ok fine. Then I order a turkey sub, $5.39 for 8 slices of turkey. For the same price I should at least get 16 slices of turkey. Anyway I got 2 subs nothing else, the turkey sub I got double meat so it would actually have meat taste. 2 subs nothing else, and $6 footlongs on tv my bill was $20.45. The lettuce was brown, I asked for new lettuce. At this price I should get green lettuce. No green lettuce available. Good sub price for ** subs!!! I don't plan on going back. Subway is the worst sub place I have been to and I have been to 17 Countries.

The Subway located at 9313 Columbia Rd. Pataskala, Ohio 43062 unprofessional young, attitude, doesn't smile guy that worked behind the counter. I didn't appreciate the rolling of the eyes, the lack of customer service training... You would think that I am the paying customer you would provide a much more approachable and respectful service since in other ways I am paying for his wages. I never had an issue at this location before until now with that ill-mannered kid/guy/who needs a haircut looking like Tarzan's 3rd cousin. Then they didn't have guacamole for my chipotle southwest steak & cheese signature wrap. I could've walked out and went to a different location but I didn't because they had already prepared the other subs with double meat. I will never set foot in that Subway ever. I will drive 5 miles out if needed. The owner should spend time training these young immature individuals if he/she wants to keep customers.

I placed an order (5/30/20) online and the order went through twice - I was charged twice. The store very responsibly called me to verify and I did not receive both orders. As a manager was not in the store, they were unable to refund the duplicate order. I was told that on Monday or Tuesday a district manager would call me back to take care of the issue. This did not happen.

Employee letting underage child handle food. I ordered online with the app. When I arrived I noticed a child standing out front. She went behind the counter and while her father talked she played with the food.. It was long enough for me to record her! No handwashing and a face mask hanging off her face like Covid-19 isn’t real!!

This is our food guys and because of that, I would strongly advise that you reconsider patronizing these Subway locations (Sahara and Rancho/Sahara and Valley View in Las Vegas, NV.) There may be other locations throughout the valley that are associated with this owner also. Please do your research before patronizing his business locations. I have reported him to the corporate office, but this is a franchise so it is up to customers to speak out when these things happen. I do not want another customer to be abused in the manner in which I was when simply attempting to buy a quick meal.

Subway was offering a buy 1 get 1 free footlong promotion when ordering online. Tried 1st restaurant near us & apple would not work. Employee was not helpful & would not honor promo. Tried 2nd location & approved worked but would not update promo price. Again, went to 2nd location & employee would not honor promo telling us to contact corporate! Employees are very poorly trained stating that they "only make sandwiches." Do not trust their promotions to be reliable!

I was treated with disrespect and no one cared about it. Ordered a meal. Had a question and then the woman turned on me as someone who was just annoyed I was talking with her. She worked there but was evidently put out by customers. Customer service was not satisfactory either. I told her I was thinking about never coming back and she replied, "That's ok." Well word of mouth is a big thing. This is the day of the consumer to have a voice when a company brushes them off as not important enough to deal with. Why would anyone want to do business with this kind of business. This is a hard time. I would think they would want customers to help them to get through but obviously they think they got this on there own. Well let's see how that will play out. There are many other options out there. Not all will survive this. I hope Subway take a look at this before they lose others. Remember one customer can be the beginning of of many customers.

On Wednesday I placed an order by phone and they charged my card $24.61 when I went to pick up my order I added cookies and they charged my card again $25.84, sent several emails to customer service with no luck, all I want is my money back, it’s a discrimination! Please help.

I ordered and paid for food using the Subway app and the Dale Evans, Apple Valley Subway did not honor the order even though my receipt clearly showed everything to be correct. I paid again for the order. They were out of onions and cucumbers. I waited 45 minutes, still no onions. I took the salad with no onions. I emailed the complaint department with the information and sent a letter to the manager, however no one has contacted me or sent my refund.

I wish I could go there every day. Every time I do go there I get an amazing experience and the employees always make sure to tell me have a great day. The restaurant is very clean and smells delicious when I go inside. I recommend whoever's is reading this review to go to Subway someday in their life.

As I enter Subway I noticed all the safety measures they are taking to protect their employees from this virus but what safety measures are they taking to protect their customers. They have the chairs to keep us back. They have their Splash Shield to protect their staff but why isn't their staff wearing a mask to protect their customers as they prepare our meals?

Went to Subway. They have one big sign on there. Monday thru Sunday 10 am to 9 pm. You can go in, order on the app, and as well through all different apps to get food to be deliver to you. When you go to the door to go in to get your food to go. They don't let you in. They have small sign something different. Misleading to customers. While their sign says open. No customer service and very bad for business. Here off of Beltline Rd and Conflans, Texas.

Purchased Subway gift cards and loaded them on Subway app. Subway was hacked and my gift cards were used by "Ahmad" at a Subway in Staten Island, NY. Caveat emptor if you use the Subway app! If you report the fraudulent use of your cards to Subway, they won't reimburse. They just say read the terms & conditions. Subway isn't liable and you're screwed. This lesson cost me $87, but I'm never using the Subway app again!

I was at Subway on Bethelview in Cummins Georgia the one near McDonald's, I ordered the Southwest Chipotle Wrap that lists the ingredients too include guacamole then once I went to pay they charge me a $.75 upcharge for guacamole when I read my receipt and said something I was told that the menu was old and the new one had not come in yet I told them as long as that menu was up what was listed was included nothing was done so I went on to complain to the corporate website And nothing was done.

I took my three grandchildren to the Shorewood IL Subway on a busy Sunday and the line was very long with three people working hard. It was a very long what but we understood. The first sandwich went fine, the second one they needed to refill the ham bin and we waited and waited but that was ok with us, the third one we asked for the tiny little sandwiches and asked that the bun not be toasted. Well we were told that it had to be and when my granddaughter tried to take a bite, it was as hard as rocks, and she could not eat it. I ordered an ice tea and they gave me a cup and pointed to the beverage machine. I'm ok with that. Well the ice tea was empty. When I went up and told them about the hard sandwich, the girl shrugged her shoulder and told me again that they have to toast it. I asked for refund on my tea, since there was none and she told me "no refunds".

As a vegetarian, I have limited options at most restaurants. I was delighted when Subway started offering egg and cheese subs! At first it was just for breakfast, but now, if you do into the store, any of the Subways around me will make egg and cheese any time of day. My frustration is the fact that the app won't allow the egg and cheese to be ordered outside of "breakfast time". If the stores don't limit when I can buy the sandwich, why does the app? I used to love Subway, but the frustration of not being able to order online or by the app has ruined my opinion of them. I won't be returning to Subway until this is resolved.

I kindly asked the gentleman opening the store if I could use the phone for a serious emergency. He locked the doors behind him and gave me the finger! I then called to leave a message for the owner, and I was told to go ** myself. Good luck to your store, may I suggest hiring decent people that will do a simple kind act for another person in need. What a sick experience!

I went to this Subway at 1306 Gibson Road to place an order on Feb 11th at 3pm. I had never been there before. I had the Rudest employee Ever! His name was **. I had one customer in front of me. He was helping the customer in front of me but also talking to me but not looking at me. I had no idea who he was talking to. He told me to get off my damn phone! Really! That’s how you speak to your customers? You don’t look at them and then you tell them to get off their phone. So wait I am an inconvenience to you because I am waiting! You don’t look at me, So how am I supposed to know you are talking to me? Talk about lack of social skills. I left. Wasn’t about to spend any money there.

I got the chicken bacon ranch today, like many other days before. This time the chicken was awful! It was all fatty, and grisly. I could not chew it and had to spit it into my napkin. I got two big pieces like this. Yuck! I felt like I should have gotten my sandwich for free. I will not order a sandwich with this kind of chicken again.

The daily specials are great value. The quality is great.... always fresh. However it is a franchise, so some are better than others. The options are limited, but that's the nature of the beast. Very fast service and some seating is you wish, but many do take out.

Would be nice to have an online/printable menu sheet for multiple orders. Also provide all the amenities to choose from. The form that we have used in the in past is a form from Canada. We also had to used notebook paper to create orders for our basketball team.

Good food. Great locations. Clean fresh veggies. Great taste. Good ice tea. Great bread, only thing I would suggest is when a customer ask for extra tomato some workers act like it’s out of their own pockets to give customer more even when they tell them they are willing to pay extra. Also, I would suggest lower sodium options too for health-conscious people. Thanks and continue the good work of feeding people low-calorie options and fresh veggies.

We go to Subway for our son. He loves the turkey hoagie melted with mozzarella cheese. At the Cinnaminson, NJ store, the owners know us, greet us, take care of us, and we support local business. Thank you Subway!!!

Very fast service. I like the choice of sandwiches, never boring. Several handy locations. Ladies at the counter are fast and accurate. Like to see my sandwiches made while I watch. Good choice of condiments.

Subway has a great selection for adults and children. It would be nice if they did put a little more of each thing asked for. The Subway club regular does not have enough meat. I usually end up asking for double the meat, and that is too much meat. I usually ask for extra pickles, and they are very stingy with their pickles and other vegetables. Otherwise a great, healthy place to eat.

Subway advertises a lot and many times does not honor the coupon or advertisement. The "free" cookie is a stupid promotion. The quality of food and quantity is not as good as Togos. They vary in quality by franchise in consistency of quality and personnel but generally acceptable for a quick sandwich at noon. Chips are overpriced and salads reasonable.

Our local Subway makes the best sandwiches for us. It remains one of the most inexpensive "fast food" places around. We never go anywhere else to get our subs. Subway is the best. The employees are always smiling and friendly.

Subway always has delicious fresh baked bread in various varieties. The meats and cheeses always seem freshly sliced and uniform in slicing. The cheese is always fresh and never hardened. I like the choice of toppings and how you select how that they go on the bread. I always get my dressing in a small to go container do my bread isn't soggy. The deals that are offered for certain sandwiches are super especially purchasing for a large number of people. Great quick serve food spot.

Subway needs to improve training for staff on what the specials are. More than once we have been overcharged somehow...and staff seems surly when a discrepancy is brought up. Bread is wonderful, but I am eating low carb which means no bread, only salads which are usually more expensive.

Polite employees, large variety menu, fresh ingredients, reasonable prices. Subway also regularly introduces new and seasonal items, often as special value prices. Not all Subway restaurants are equal in quality, however, my local one is exceptional.

Subway in recent years has not kept up with the Sub world zeitgeist of differentiating its subs to fit a niche. Instead, it has tried to please everybody and thereby ended up pleasing no one to a satisfying degree. Subway has not made itself worse; rather, it has not kept up. The Subway from today I could have walked into 10 years ago and not noticed a difference besides the employees' uniform designs. It should remove all of the non-core identity menu items and return to its roots.

Subway great for my senior citizen budget with great veggies and bread selections. The only problem I have experienced is that the chicken often gets the bread soggy if not heated properly. I like the convenience of the location of stores, the freshness of the products and the variety of choices without it being a Problem.

Mostly awesome, GF choices would be helpful regarding bread and wraps. Subway is good as healthy & hope workers have high standards about serving good fresh selections & consciousness of wellness. Overall subway has healthy selections even for weight management & keto goals, Hands down I'm loyal.

I like that sandwiches are made to order; they have fresh ingredients. However, they need more choices (eg extra meat, more veggie choices). Also they need larger/bigger bread. Stores lack the ambiance of a deli; they need to work on interior design.

My wife works as I am retired so we eat out quite a bit and Subway is a lifesaver. We love their cheezy, garlic bread and 12" subs last a couple of days, between the two of us. They have a good choice of sandwiches to take home.

I generally love eating at Subway. I can't remember ever having a sub or anything else I haven't liked. I do however notice the the decline in the size of your sandwich and meat & Cheese for the price. If I'm hungry I want enough to satisfy my hunger, not a snack...

Subway has always been my healthy, fast, go to meal place. Subway is always super busy when I visit, but usually the employees are quick and speedy about getting people in and out. I like that you can build your own sandwich if you want, places like Firehouse Subs only give specific sandwich options. All of the ingredients are super fresh and I have never had a bad sandwich from Subway.

Simple easy menu. Ingredients are in your visual view, pick and choose your selections with ease. Not fake food which is really nice. Not pricey at all. Great for a budget and on the go food. Staffing has always been courteous.

I love Subway because I eat low carb & can always find something to eat there!! Not all fast food places do that! At Subway I can customize my order for exactly what I want. I can order it as a salad instead of on a bun????

Usually a healthier option and good selection of different rolls and fillings. The menu is constantly changing and I also like the budget options they have now introduced.. Overall a better option for flavour and health than many others.

Subway is my favorite place to eat! Ingredients are always fresh and the bread is the best. I also like Subway because it's a healthy way of eating. Customer service is great. Everyone is attentive.

Fresh food is a plus. Serving fresh vegetables is unique in much of the food industry.... but Subway has made their fortunes on vegetables, fresh breads and meats....in that order. What other restaurant can say that!

Love it! So good and fresh and fast! Super friendly staff and great online ordering. Lots of locations, good meats and veggies and chips. Great drink options for all. Love eating lunch there and ordering online for to go. Very healthy and fast and good. Super good place.

Food is consistent, tasty, good value (I get two meals out of a foot long). I like being able to choose the ingredients I get on my sandwich. Staff has always worn gloves and been friendly that I can remember.

I love Subway sandwiches but I wish they offered lettuce wraps for people who can't eat bread or offer a similar option that isn't always a salad. I would like to see more salad options as well like specialty chopped salads like Greek or Antipasti for example.

I had a coupon and the cashier did not issue this discount and after leaving the establishment, she ran and stated "I found your coupon. Use it next time." She don't understand I have six coupons and I only have 3 days until they run on the date.

The food is fresh and crisp and the bread is not stale. The bread selection has diminished and the BBQ sauce is not very tasty. A sharper taste like KC type would be better or Texas style. Prices are creeping up. Not good.

My first thoughts for an afternoon or mid day meal is "Subway". I can expect to receive quality fresh meats, toppings plus get that fresh baked tasty roll. I have never been disappointed many trips whether it's at home or traveling to other cities. Employees are friendly, knowledgeable and courteous!

The best for in and out to get sandwiches for lunch. Far better than most restaurants that claim to be fast food. I have very rarely ever had a bad experience at Subway. A great selection of meats and variety.

Subway is good with a lot of choices but I think that they can improve on the quality of their sandwich meats. I like being able to add more or less of an item to my order at the drive-thru but there is no consistency from store to store. Some employees are just skimpy with the toppings especially if all I get is 1 or 2 of them. Don't be cheap!

I would like to update the price list. Increase free dressing. Different types for tuna, I need to change the type used for that. Add some fresh meatball. Time and working hours can be extended. Bread with honey need to be more baked.

I usually a salad at Subway. The lettuce and spinach are always fresh and green to provide the base to all of my selections - tomatoes, onions, bell peppers, olives, cucumbers, and pickles. Then I have them top it with shredded mozzarella cheese. I finish it off with the rotisserie chicken which has a really good flavor. They will chop the salad for you if you want. The service is always good and the store is clean. That's what I like about Subway - the fresh and clean feel of the food and the store.

The staff at Subway Launceston are always very happy and helpful. The service is fast. The menu is great and the restaurant is always very clean. I have also tried the mini subs for catering and they never disappoint. Always very yummy.

Subway offers healthy choices that you can count on tasting great no matter where in the country you go. Ingredients are visibly fresh and you can watch them make your meal - salad or sandwich. It is both dependable and affordable and suits even the pickiest child or finicky health nut.

I usually buy a footlong sandwich for my husband and I (each a foot long sandwich from Subway once a month). My husband gets the wheat bread and I get the Italian bread all the time, I get the foot long sandwich with extra meat on it (and I get a lot of meat for an additional charge). I always get the steak and cheese sandwich with provolone cheese or Swiss cheese. My husband gets the diet sandwich, we both get the bread warmed up in the toaster. We always asks for all the toppings that are not spice. To top off this delicious sandwich I get honey mustard dressing put on it and my husband gets lite mayonnaise put on his. After we eat our footlong sandwich we top it off with a bag of potato chips. I am really looking forward to a foot long sandwich now. Thank you Theresa Ann.

Subway has good food most of the time, the food does not fresh sometimes from laying out at the counter, not great appearance wise. A lot of the times the service staff seem a little put out having to serve us, like they have something more important pending.

Subway has the sandwich selection over any other chain! You can't go wrong with the variety of toppings to finish off what is already the most awesome sandwiches ever created! And of course, Subway's staff are always personable and friendly which always makes the Subway experience that much more enjoyable!

Workers need to be a little more knowledgeable on the items, like what meats go good with what sauces and added items on the sandwich. Then the customer can make the choose. The set up of the sandwich items are good and look fresh. The restaurant is set up fine for the food and clean.

The bread is fresh. The meat is good. Enjoy adding my own extra ingredients as I tell them what I want. Do not like the roast beef or steak sandwiches. Very dry. Would like more choices of cheese and rare roast beef meat.

Subway is my favorite fast food restaurant because it offers some healthy options. One of my favorite sandwiches is the egg on flatbread. Unfortunately, it’s not always available for lunch in all of the restaurants. The good thing about them is there is a wide variety of other sandwiches.

The Subway restaurants that I have eaten at have fresh looking vegetables and meats. Sometimes the people behind the counter are not as friendly as they should be for customer service but as far as the restaurant I would highly recommend them.

It at the Love's Truck Stop in Tulare and they're always friendly and they work down the line – good bread and meat and veggies are always fresh and they keep the Subway area clean, inviting and will to go out of there way to make you happy.

In my local Subway, I get great service and the selection of options is pretty good. The produce is always fresh, as well is the meat. Due to that fact I will sometimes order a salad made to order. Something new for me is the morning flatbread breakfast flatbread selections, although it would be great if they broaden those choices. They awhile back they started serving wraps that cost a little bit more but are well worth it. Sometimes depending on the sandwich choice the price of the item can get very steep, but with some careful planning, a customer can get a very healthy meal with minimal cost.

Subway still has pretty darn good sandwiches. I would love to see them add a whole wheat bread ....not just wheat, but 100% whole wheat. The meats are good. But not excellent. In order to keep profitable I'm sure they use meats full of nitrates and preservatives, so they will last a while. Claiming to be healthy and being healthy and being healthy are not accurate with Subway. I would be willing to pay more for higher quality meat.

Prefer SUbway over other sub shops. Bread is fresh, vegetables and add ons are always fresh and serving size is appropriate. Compared to other competitors this Subway is the best. Other vendors do not use enough meat.

I love the variety of meats that’s offered. Would be great if samples of sandwiches were offered. Staff is friendly but it’s boring when you have to wait to be served. Weekly deals are great. However Subway should have a sandwich which gives Subway their identity. Too bad bottom line going to Subway is like going to my kitchen. Nothing exciting.

I enjoy being able to see the vegetables. They always look fresh and the bread is always great and tasty. Unlike the other restaurants you don't know what they are doing to your sandwich. Subway you can see from the beginning to the end. It's my #1 go to place.

Love the opportunity to build my sandwich exactly how I want it. I just wish the quality of the cheese and meats was a bit better. I am willing to pay more for it. Also if they had a nice Italian dressing option like some other sandwich shops it would be great.

Customer service is pseudo and not welcoming. Food quality is terrible. Burger joints taste like card board/no nutritional value/less for money paid. Cleanliness of bathrooms are terrible. Drive thru wait time needs improvement where applies for these restaurants mentioned.

Valuable promos with a large line up of wholesome vegetables and tasty meats are on the menus with daily specials also offered along with a rewards program and ability to schedule pick up times online.

I really like the healthy choices at Subway. Especially the wide variety of vegetables and the delicious bread. The employees are friendly and patient. The area inside and out is always clean. There always seems to be a location nearby whether I'm at home or traveling. There is so little options to eat fast where I am currently located but there is a Subway a few blocks from my house.

Watch them carefully, too fast at adding things you don't need. Best to make a small list, as there are people in a big hurry certain times of the day and you can go through and be done. Breakfast is great deal, take a seat.

I enjoy Subway, because they make me a healthy sandwich or salad and are very convenient. I appreciate that they give the calories on the food selections for us all to know. It’s a struggle all in its own to eat healthy, so it’s nice I don’t have to make it. Lol. I can’t think of anytime I've been to a Subway that didn’t have good customer service. Subway is loved by this customer. Thanks.

I love the fresh bread and being able to pick all the veggies to add to the sandwich meat I pick out--it's like a salad on top of my ham, cheese, or tuna with toasted fresh bread. The sandwich fillings are always fresh tasting, not old and dry and all the extra vegetables are crisp, not limp. There is a good choice of cheeses and breads. The staff is usually well trained, polite, pleasant, and fast. I like that they change sandwich specials frequently. l was surprised that the soup was so good-not watery.