KFC Reviews

We have a new KFC in Locust, NC and it is the worse. It was good really good the first day open and now it is the worse. I have wasted more money because they can’t cook. The DM needs to come back and make sure they know what they are doing. The food is not good and the orders are always wrong.

I'm sure I will never order again. My order took 1 full hour and the worst part was the delivery guy who’s been rude and insisting for his tip even though he didn’t deserve it at all and he ended it saying that he wish we will never order again. Well I assure you that we will never so don’t worry. Such a very bad service.

I have been a loyal KFC client in many countries but this takes the cake. I lived in Winnipeg for 20 years and knew the 2 Owners of the Champs Food System. Then KFC was very good.. It is not the same Colonels recipe.

My husband and I have been eating KFC hot wings for about 20 years now. We decided to go get our usually 20 piece hot wings. We got these wings and sat down to eat them and what just happened here? Did we get a bad order? These were terrible. They taste like old cooking oil and the crust on the wings were hard and so thick. The crust keep falling off the wings we could not finish them. We had to throw them away. “KFC GO BACK TO ORIGINAL HOT WINGS PLEASE!”

When I think about crispy fried chicken recipe then at first thought about KFC fried chicken. KFC always provides crispy crunchy chicken. I think KFC is the world's no one brand who provides most yummy chicken.

I must say that I visit this establishment on average 4 times a week and I have never experienced such a deplorable level of customer! So this evening myself and a friend went in to the KFC down by Springs Plaza in Half Way Tree to have a meal and standing in that awfully slow line for nearly half an hour, when I finally got to the cashier and went ahead and ordered a Zinger big box and I made sure to specify that I wanted a barbecue zinger and a spicy tight as I cannot stomach the spicy zinger, the cashier asked if that was all and I said yes and stepped aside to allow my friend to order and apparently the woman cancelled my order!

I always go to KFC on University Ave, in Rochester on my lunch. Like 2\3xs week for long time now. Had taken couple coworkers out the Friday before Labor Day. Had the worst woman wait on us. Was like we were bothering her. Got the order wrong of my coworker. And my mac and cheese bowl was not hot. And like 3 pieces of chicken bites in it. Had we had time we sure would of went back. Sorry KFC but my experience this time Xs out all my good experiences.

Great job Niceville KFC! I ordered a$20 fill-up. 8 pieces of chicken plus sides should be perfect for a family of four. First, I watch a taxi driver pass a Cefco (gas station) cup through the window. Worker takes it, removes the lid, then I get to watch the lid and straw roll around on the counter while the cup is filled and passed back through the window (thank goodness we weren't getting drinks- I hope nothing of mine touches that counter, it wasn't wiped down at all after). Roll up to pay, my card is left in the credit card machine as the worker shuts the window and walks out of sight (um...excuse me?). Get home, only 6 pieces of chicken and two are so small that they look tiny beside a standard #2 pencil (I have pictures). Second try at this KFC, 2nd time we've been short chicken. I do not recommend unless you like being short-changed and running risks with your method of payment and sanitation practices.

Very bad experience. Tried many times but always bad experience. Always very very late even after 2 hours. Some times they delivered incomplete order. Very unprofessionals. Don't want to try next time.

My family and I visited our KFC in Nevada, Missouri. We have been trying to eat healthier, so all four of us ordered salads, We waited quite a long time before we were finally told they had no forks...or spoons. We were told they did have knives, though. I went back to our table and told my family what the employee had just told me. We agreed that we didn’t want to eat our salads with our hands. (FYI: There is a dollar store across the street from this KFC that sells plastic forks). As we were getting ready to cancel our order and ask for a refund, an individual from the kitchen staff came out with four salads and asked, “Well, do you want these salads or not?!?” He was very rude. We asked him if they found some forks. He told us “No...So do you want these salads or not?!?” We told him we did not. We got our refund and left.

This place is a waste, NEVER spend your money here!!! The chicken was undercooked, and had human hair in it..I called and was ignored, so I called the corp. 800 number they have escalated the case to the restaurant 11 times and no response...They have escalated it to the area manager 12 times and no response, I filed thru the B.B.B. And still NO RESPONSE....This location is really messed up, I paid 32.00 for food I could not eat and they won't even talk to me mush less refund the money. Management is very poor. Customer service is even worse. DO NOT GO HERE IF YOU CAN AVOID IT....I would give them 5-negative stars if I could....DO NOT EAT HERE!!!

I got two wings instead of what supposed to be in my big box deal that I paid my hard working money for to be exact $12.20. I want my money back. The chicken in the sandwich was so salty I couldn’t eat it, this KFC just opened in the mall where I live. I guess they don’t have good workers there like they don’t care about customers reviews.

At the KFC in SE Portland on Powell Blvd, the drive thru service person actually said, "If you can't afford the food here, don't bother coming here," when I asked how much an item costs. She got our order completely wrong and overcharged by more than $10.

My nana took me to KFC and they gave me a cookie with my meal! I also love spicy chickennnn! Go eat KFC nowwww! I'm so happy I could just eat all the chicken in the world. ILY KFC. I rate this 5 stars!!

This location on Youree Dr used to have the best food. Now I have made my last purchase at this location. I was the only in line at the drive thru 12:00pm. I ordered 2 piece white and the chicken tasted old and was so greasy. Apparently employees do not give a flip how your food is presented. The bottom of the box was not even folded and put together and the food fell out in the plastic bag. Awful! Horrible! Don't waste your money going here! This was going to be my lunch, but 9$ I spent and the food was thrown to the garbage where it belonged! Will never go here again, Would give a 0 star if I could. And to the employee in the drive thru, you should be ashamed!

Bought a meal for my family from the Drive Thru. The staff packed the two gravy pots on their sides and unsurprisingly they both leaked out. I had the bag on my lap at the time and was very lucky to get away with minor burns to my legs, it could have been a lot worse. I contacted KFC to complain and they have completely ignored me.

Sadly for a big well know chicken company that they don't know how important it is to make sure that chicken are cooked before you served them to customers. We bought hot and spicy chicken last night and shortly after I had one piece I felt ill with sore stomach and never thought it could be the chicken because the rest of the family had some but the smaller pieces. In the morning I thought to check what's left because my stomach is still sore and to my surprise the chicken is still raw inside so my daughter took it back and the manager said, "Oh I'm sorry. Here is your money back.." I wonder how many customers who got sick from KFC raw chicken but never reported it so KFC must have a process to ensure they don't serve raw chicken..

Visited a local KFC to purchase a chicken strips in a bucket 'family' meal. According to KFC, that bucket package deal is called a "Tenders Meal" and consists of 12 Tenders, 2 Large Sides, 4 Biscuits, 6 sauces. When I looked up at the menu sign over the register after placing the order for the 12-strip "Tenders Meal" I noticed the advertising at the top of the menu that said, "Free Cinnabon biscuits with ANY 10-piece or more MEAL." (Capital letters typed here for emphasis.) So, given that the "meal" we ordered included was more than ten pieces, I asked about the free Cinnabon biscuits.

I went to the KFC in Holland Michigan on Lakewood and was looking forward to having some crispy 12 piece bucket chicken with three sides. After I completed the order, the total came to 32 dollars and some cents. I asked what was that again, and then canceled the order. Geez, the next day my wife went to Meijer and picked up 24 pieces for 20 bucks. Are the employees making 20 bucks an hour?

I've ordered from KFC in Boscombe now 3 times and out of the 3 times I've visited I've spent over £30 each time, twice now the orders were wrong, burgers dry and sauce and garnish was very little to none, they don't speak English well enough to understand how disgusting the quality of food and service was performed on both occasions.

Their chicken tenders are too small for the price. I spent almost 8 bucks and all I got was these tiny little tenders. Instead of giving me another 2 chicken tenders they made a big drama out of it and gave me my money back instead. So I went to another place to eat and they lost a sale.

I always get the same lady at the counter. Her name is Dana. She is always smiling and very kind. I never have to worry about my food being old or cold. She always takes good care of me, and I usually go on my lunch break, and waiting long has never been a problem. Good job Dana. I will be back.

I waited in line for 10 minutes at least. It took them that long to take one of the orders in front of me. When the guy in front of me pulled up after waiting a half hour, they told him that they were closed. I have had bad service from this location on E 47th before. WOULDN'T RECOMMEND THEM!!!

We have not visited Aircraft for a number of years. We used to enjoy it as a treat. We went to the local drive through, ordered the meal, drove to the pay counter, paid for the meal and were told to go and wait in the car park where the order would be brought out to us. We parked up and waited and waited. Nothing came out. After about 20 minutes we drove round again.

AVOID KFC AT ALL COSTS. THEY STEAL YOUR MONEY. I brought a meal from KFC and as usual by the time I got home it had items missing and the discount I was meant to get was not applied so after contacting KFC the sent me a goodwill gesture of £3 after spending £19 I thought this was a complete joke and an insult. I also want to say it’s not a goodwill gesture when they have breached their contract with you when you paid for a product and didn’t receive that product so it is insulting when they call the compensation a goodwill gesture like they don’t have to do that.

We ordered our meal earlier than we thought so they told us to wait because they were trying to make us more chicken. So minutes pass by. Almost an hour pass by and we are still sitting in the front of KFC waiting on some chicken. The man that be in the back came and say us in the front and was like, "Oh I forgot y'all was out here," so we went back in and I'm still waiting so I just got my money back and that was the end of that. No good customer service whatsoever.

I walked in with a Grubhub person at the same time and they ignored me saying that we were both Grubhub and when I tried saying something I just got a look and continued to ignore me. Nifong boulevard location in Columbia MO.

Went to KFC in Watauga Tx, ordered spicy chicken and it was the worst I ever had. The chicken was soaked with some nasty liquid they consider spices. On 1 to 10 I give them. -10 super gross, Popeyes is a great 11 for spicy chicken. The cinnamon roll also nasty. I will never eat that nasty chicken again. Sorry I wasted $40. You want good chicken go Popeyes chicken.

I go there every week for 19 years but I will never ever go back there again. I always go to KFC since I was a kid but I am never going back again. The last time I went there me and my girlfriend ordered the food and she asked them to do the tenders and the guy at the cash didn’t know how to do it so a woman worker came and showed him how to do it. When I asked him to do my that way he said he can’t, so I asked him if he could give me more popcorn chicken to make up for the boned chicken and he said that he can’t do it and that he didn’t understand me.

Location (Lanes Av. Jax. Fl.) Very bad customer service on 2 visit. Not returning credit card or receipts. Wrong orders, I had to return and get the right order. Drive-thru service very ugly (I waited and had to drive to window for service and no cars in front of me.) Don't have enough change in draw, so then if I didn't have 5s and 1s you'll couldn't give me service. I'm glad that I didn't have a $20.

KFC was a delicious restaurant but now it began to become a really bad. I mean the workers are good but the chicken does not have a taste as there were no spices on it. That is the only negativity. Otherwise it's a really good restaurant.

I had my order truffles fries and I feel very disappointed when I received the food. The color and attraction on the photo make me feel so hungry and tasty in first but...oh my goodness...THE FRIES TOTALLY LOOK SO DIFFERENT FROM THE ADVERTISEMENT!!! I feel like I've been cheated cause when you see the food portion so little and color look so different from photo.

I am very disappointed with how KFC chicken pieces have shrunk in size. The only whole pieces of chicken supplied are the wings and drumsticks. All other pieces are basically unrecognizable. Breasts and thighs are cut what seems to be in half. You no longer get a full thigh, rib breast or centre breast. In the past, when I ordered 8 pieces, I'd get 8 full pieces basically representing a whole chicken. Now, you get 2 wings, 2 drumsticks and 4 tiny pieces of randomly cut pieces of chicken which no longer represents a whole chicken. It cost me over $17. Bye bye KFC, hello Popeye's and Mary Brown's. I'm done with KFC...

I go to drive through order the 16 piece family meal and a famous bowl. I am told they are out of corn, so I opt for two mash potatoes and two coleslaw. I get to the window and am asked what I ordered, I repeated my 16 piece family meal with a famous bowl and 2 potatoes and 2 coleslaw. The lady at the window said, "We have here a 12 piece meal for you so do you want to add a few extra pieces?" I said, "No I do not want to pay extra for adding pieces, I ordered the 16 piece and I want the 16 piece." She takes the register receipt to a large guy and tells him I want the 16 not the 12 with adding extra, he said charge her for the 16 piece. I paid for it and waited.

I started to notice some things that were odd when I came here for the third time in one week. The first two times were okay, but the third time I could see that they’re probably going out of business. I ordered 3 combos of chicken. One of which was coated in sauce. The other two were plain crispy. My previous two trips they had given me two sauces when I bought only one chicken combo. This time I got 3 chicken combos, but still could only get two sauces added. My boyfriend also got a lemonade with his order which was an added 30¢, but then noticed he had 80% ice and finished the drink in a matter of minutes. (No exaggeration). The straws are cheap, I’m guessing they give sporks to lessen the cost of getting different utensils, and the chicken is small. Nothing like I remembered it being.

The last 5 or 6 times we have eaten at KFC we have noticed big time that the chicken, no matter what the coating, that the chicken is all breading and hardly any meat. Check it yourself...when you get a piece of chicken peel or take off the breading and see how big the chicken actually is. There is hardly any meat to their chicken. Everything else is fine and tastes good, but you get no meat, just breading. My wife prefers dark meat and she is diabetic and can't eat the breading. When she pulls the breading off there is nothing left but a really small amount of meat and bones.

The buffet had very little potato salad, no green beans, two pans of chicken with a total of 6 pieces of chicken that looked like it had been leftovers from lunch, no dessert and overall pathetic. This was at the dinner hour. There were three cars waiting to get their food at the drive thru. We will not be going back anytime soon.

I grew up eating KFC, always enjoyed the Wing Ding dinner, you get 4 pieces of wings, wedge potatoes, biscuit, mash with gravy. I live now in Thailand last 14 years. Twice a year I return for a visit to San Francisco. Maybe it is the new minimum wage of $15.00 per hour but went into the store on Taraval in the Sunset district and ask for a Wing Ding dinner total cost with tax was $10.78. In the past, when I get home the small box they give you with everything inside one can barely keep the lid closed.

If I could give the rating a 0 I totally would. The girl who took my order was impatient but that was the least of my worries. I get my 3 piece chicken with mashed potatoes, a biscuit, cookie and drink. The price was $6.30 but they couldn’t pay me to eat from that place again. I get in my car and drive home and get excited to eat the chicken I was craving. The first bite was awful, felt like I was chewing on a chunky fruit roll up. Gave it another chance and almost puked it up. Next I tried the biscuit. It was okay.

Their chicken is super small now and expensive too! Compare to how they were couple years back. I think they should give back the big and juicy size chicken that they use to serve before the fact that their prices now is also too pricey!

My experience was fine. Service was fast and friendly. It's when I got home that I became upset. I bought the $20 12 piece chicken tender family meal. I've only purchased the bucket of chicken in the past and have never been disappointed so my kids wanted chicken "with no bones" tonight. I wish I would have taken a picture for you. Half of it ended up in the garbage. The tenders, if you can call them that were various sizes, over fried, dried out and basically inedible. About 4 of the 12 pieces were just a long, skinny piece of fried chicken skin. Seriously.

If I could rate 0 stars, I would have. I ordered chicken tenders that were cold and rubbery, with way too much breading. The service was very poor. Granted, they have just gotten a new menu 4 days ago, but no one had attempted to familiarize themselves with it. And the price was more than double that of McDonald's, and did not taste nearly as good. I am not a fan of fast food, but it's great when you are in a hurry...but I won't be going to KFC AGAIN.

My son ate just two nuggets and start complaining stomach ache and dizzy. I took him to the dr and dr said he got food poisoning. Dr told me she got 4 patients same day of food poisoning who ate food from KFC. So guys please don't eat KFC Food.

If they had 0 stars, I’d definitely give this place that rating. I attempted to order thru the drive thru at this location (Old Spanish Train in Houston) and I had 1 order with 5 different items (boxes) for 5 different people. I was in complete shock when told I could only get 2 items per order in the drive thru. Where they do that at?! Never in my life have I heard of such stupidity. Then when I made the comment that that didn’t make sense, her response to me was it would make sense to come in if you’d like. Rude!!! Never again will I visit a KFC if this is what/who you employ. And I will share this with as many sites as I can to make sure the business hurts!!!

Purchase an 8 piece meal and I received 4 thighs, 4 legs all dark meat no breast no wings. Called West Columbia store where purchased and they were very rude. I will be going back tomorrow to see if they can explain this. I really got taken, and my family had a trouble supper. Thanks KFC.

I went to purchase a meal today at KFC in Torrance on Sepulveda and Arlington. The lady worker her name is Maria gave me an ice tea that smelled like sewer water. Do not ever go there. This place needs to be closed down.

I had the most worst experience ever tonight at this location and will not return and will make sure to let my friends know also. Me and my girlfriend didn’t do anything wrong. Went got to the drive thru and was told there was a 25 minute wait on chicken and if we would want to wait. We said yes and then proceeded with our order which my girlfriend ordered a number ten with potato wedges and coleslaw and a Pepsi. I ordered a number 8 with a Pepsi. We was told the amount was 14.23 and then we was told to pull forward which we did. We waited and waited and while we was waiting all the other cars behind us was getting their orders and passing by and the time was just ticking so I got out to find out why we had not got our order yet and they locked up the doors since we was the only vehicle left waiting so I walked back to the drive thru window and the four women inside the store was just laughing and playing and joking in there.

I got a 3 pc meal previously from a local KFC and within an hour began being violently ill. It smelt perfumey but tasted fine. I had 5 days of food poisoning. I even had to go to the doctors to be prescribed medicine to rehydrate my body with all the sickness I suffered. I've always loved KFC so I'm so disappointed. I got tested for what kind of food poisoning it was and guess what? Salmonella! Never again. God forbid my children didn't eat any...else I'd be taking this further.

The K5 meal chicken tasted old, mashed potatoes was cold and I did not get the cookie in my 2 meals I bought. There was 1 cashier who was fixing and taking orders. I had a bad experience the last time I came to this KFC. Don't think I'll come back.

Some bloke called Luke works here who'll palm you off with some sort of Meal-Deal that's an approximation of what you actually wanted. Luke, just listen - don't waste time trying to turn my order into a deal, just give me what I want, I'll pay, sit down and eat rather than trying to work out why my order is incomplete. Add to that poor handling and hygiene, long wait for fries and the whole experience becomes a total waste of time and money.

Today I sent my daughter to KFC to get me the Big Box with 3 legs and double mashed potatoes. I was at work so she dropped my food off to me and left. I was very disappointed when I opened one container of my mashed potatoes. They were powdery with the gravy on top...Ugh!! I was so disgusted. I called up there right away and ask for a manager. The lady that answered said she was the manager (Ms. **). I told her all about it and she told me to write her name on the receipt and she'll take care of it when I come back up there, she apologized as well.

On November 15, a Thursday night, I went to KFC on Manchester Road which is close to the Cecil Charlton Park to buy what I usually buy which is the famous bowl. It was 8:30 when I entered and joined the line. I know KFC is most times crowded because a lot of schools are in the area hence a lot of students plus non students go there to purchase, but I did not expect it to be crowded at 8:30 in the night. One person was cashing, and at the serving area, there was also one person.

KFC: 720 NW 37th Avenue Miami, FL 33135. I have to give this KFC a number 1 in reviews because I went there this afternoon and I was totally disappointed. I had been to this location once before and found it to be more welcoming than this afternoon. The place was completely filthy and dirty. On top of this I asked a worker there at this location to please assist me in cleaning a table. There were more than 4 tables empty and completely dirty and she simply told me very calmly if I wanted napkins to clean the table. I completely stayed stunned at the response. The only other place for me to sit was the floor and that too was completely filthy. I asked her again and she then again said the same response and then I guess the young lady Ms. ** that assisted me with my order sent a young man to clean the table.

Yesterday I tried the new chicken and waffles at KFC, was so excited to try. First complaint it's too expensive, for two small waffles, a breast and a wing. It was like $7.49. Second the waffles were very heavy like pound cakes, and so sweet. It was gross and that's without adding the side of syrup they gave me. The staff was very friendly and I usually purchase the $5.00 fill-up, just wanted to try this new item but won't ever get it again, don't see it lasting very long because the waffles are way too sweet like they took a cake mix and added more sugar and poured it in a waffle maker. My mom got the chicken strip $5.00 fill up the mashed potato and gravy looked like they had to borrow the gravy from her container for another, there was crust at the top like there was more gravy but was poured off at a later time.

Yesterday, I have visited the new KFC outlet in Thiruvalla, Kerala, India. The outlet is having a good ambiance but the service of staff was very much disappointing. We could not understand what the staff were saying, it was not fair and clear enough. And we ordered 10 pieces of fried chicken and that too was salty in taste and was not at all crispy. Better training needed to the staff I suggest. Thank you.

Had guest over and decided that KFC Morningside Store in Queensland (4170) was the way to go and bought the $41.95 (Order number ** on the 1/11/18) mega pack. Ripped off by 18 nuggets and six pieces of original were hard and crusty and dripping oil. KFC response was to ignore the complaint altogether.

Went to get a 12 PC original chicken. They didn't have all original so they said they could do half and half. Stood and waited for 20 minutes and then they asked what I was waiting for. People who came in after me were getting their buckets of chicken. No apology. Who doesn't have one of their main menu items at the supper time rush. Visited store in Moorhead MN. Very disappointed.

So... August 24th we went to have lunch at KFC located on 20320 FM 529 RD Cypress. Paid $25 cash for our meal and we never got it, try the soda machine and there who're nasty... taste like carbonate water, we ask for our money back and they said that they don't do refunds. They wrote in the back of the receipt a phone # and the name of the Manager to call back for refund??? I'm never experienced something like that, so they literally took our money and told us in our face, "You not getting it back!"

My husband and I went to KFC in Omaha, NE on Blondo street. We were met at the window by Brian who was very cheerful and helpful, even though they were about to close. I have had many good experiences at this location, but even though there was 1 minute to close he didn't rush us and was very kind. I love KFC, and this location is always very nice and friendly and the food is always on point. This was about an hour ago.

I have see KFC online delivery Malaysia in Facebook and I also order it. The menu was 3 pcs crispy tenders the normal one and 3 pcs crispy tenders (dunk in dip). When I ordering KFC the time was 1:30pm. The deliver man came my house at 4:30pm. I try call the KFC head office. They said, “Your food is on the way”. And I try to call again... Again they said they are on the way. So the deliver man never come means CL again. Lastly he come but I don't know whether he search my house take too time or something else. Then I also paid the KFC food RM 18.00.

While in the drive-thru at KFC located at 15821 Pines Blvd Pembroke, Pines Florida, Employee ** (refused to give last name) closed the restaurant while I was in line at the intercom ready to place my order. I arrived at the store at approx. 11:50pm - 11:55pm. The store was clearly still open as other customers ahead of me were placing orders. Upon arriving at the intercom waiting for an employee to take my order the restaurant was shut down while I'm waiting at the intercom to place my order. Finally made it up to the window and Dale refused to take my order, then threatened to call the police stating that I was trespassing as I inquired about his name and to speak with a manager.

Went to KFC in Selma North Carolina. It took almost 30 minutes and it was only two cars in front of me. The one in front of the one in front of me it's what took so long. The lady at the register get another half of what she was doing. Got my food. It was very cold. It wasn't because I took it home because I said right in the driveway to eat it. They gave me the receipt so I could not do a survey on it. I go to KFC Taco Bell in Clayton North Carolina all the time. I always get the Famous Bowl in Clayton is always hot and your money's worth. The one I got in Selma was cold and was about half-full. A friend that was with me his chicken was cold along with his mashed potatoes and gravy and they did not give him a cookie. Would not recommend this KFC to anyone. It's about the worst KFC I have ever been to and I live maybe 7 or 8 miles from it so I had to go somewhere else and get something to eat because it was cold. Waste of money and time.

I placed an order online and 1 hour passed without delivery. I called the hotline asking about the order to which they transferred me to the complaint center and then to the one responsible for the orders online. To my surprise he told me that he personally called and someone answered and told him that no one made an order and refused to take it. Funny thing is that no one called on any of my numbers and I assured him that he must have called someone else by mistake. But as any modern human being he wouldn't admit to that. I'm too hungry to argue so he re-ordered the same thing again for me and I told him to call the numbers again to make sure he doesn't dial them wrongly. This is the 2nd time I have something similar happen to me from KFC. And something like this never happened to me with any other restaurant. I love their food but if someone in their staff dialed the wrong number at least own to the mistake and don't lie about it.

The KFC located on 1959 Bruckner Blvd Bronx, NY 10472 is the worst KFC ever. The employees there are terrible at customer service especially the Manager ** and the food is barely edible. KFC Corporate needs to shut this place down as it's giving their brand a bad name.

I went to store #E720017 on 6/6/18 at approximately 2:45pm. My granddaughter wanted a pot pie after I picked her up from school. We went home to eat and luckily she has a habit of looking at her food before she puts it in her mouth. She saw a little piece of this bone on her fork that was under the food. You can see the size of the bone, it’s on the cover above the pot pie. The bone is about one and a half to two inches long and thin.

KFC restaurant # k07118 - The person in front going to tell me. That I have to keep you have to keeps what on the menu. Everyone do not eat mashed potatoes and every one don’t coleslaw. If I am paying for my food I should get want I want. The grilled chicken is dry. Cook all the moistness out of chicken. I would never come here again.

Why and how is it possible for this KFC franchise at golf links in Tucson AZ to charge practically $2.25 per chicken no matter which part it was for. A bucket of 8 piece was almost $19. That's highway robbery. Plus they didn't even provide me with a receipt.

I visited restaurant #L039025 today at lunch time. It apparently was a favorite destination today because they were very busy in the drive thru lane. Needless to say, busy or not your order should be complete. It's pretty petty to complain about not receiving my cooking on the $5 fill up box, but it is what it is.

We do a lot of traveling, but every time we stop at any KFC the chicken is very dry! Here in Florida all the KFC are not very inviting. We went with our grandchild to one. As soon as we walked in my baby said, "It stinks here." I love KFC, but everywhere we go it very disappointing. Even though it is not cheap, the food is not good. We need the delicious KFC back!

12 piece bucket with 4 extra pieces {and 2 sets sides plus biscuits}. Total ordered 12+4, half extra crispy, half original. Total gotten 5 thighs. 4 breasts 4 wings, {refuse to count the 2 little who knows what this piece supposed to be, not edible}. NO legs AT ALL, minus one biscuit. MINUS extra crispy at ALL {NOT even crispy, soggy mess especially for original} and minus by 3 pieces on top of all that. No idea what 'mandatory insert' time crap was on their site, the paper was too soggy to read. THIRD time Muscle Shoals KFC have been crap, screwing up order and shorting it, especially as to legs and putting in the ? pieces, greasy soggy {that's for crispy/extra crispy, the regular is WORSE} buckets has him going to Popeye's, which I don't like but then don't like getting cheated out of type/kind/amount of chicken either so letting him go get actual chicken for himself.

We eat KFC several times a month, and take a bucket to our friends once a month. We Love the regular, always ask for extra gravy. Good for dinner while watching sports, now it’s Gonzaga Basketball. We get our chicken at the store on Division Street Spokane Washington 8 miles south for us. Love it. Good stuff.

The chicken I received was very very greasy to the point of almost being inedible. It literally gave me diarrhea. For two days they ignored my dissatisfaction even after creating a reference number and telling me the area manager would contact me. Finally the store rang the manager. Said they were very busy and didn't rest/stand the chicken after cooking and wanted a photo of the remaining chicken and would replace that. I replied with the photo and a statement that them being busy was no reason to serve me food that was not prepared properly to the point of making me sick. As of 19/3/2018 still no reply from KFC.

On Monday March 12, 2018 at approximately 2:15 pm I went through the drive-thru at the KFC at 7304 E. Admiral Pl. in Tulsa OK 74115 for just an order of their new BBQ chicken strips. My roommate had been wanting to try it so I thought I could get an order of just the strips so we could just try a taste of it to see if we liked it. I asked the person on the speaker if they sold just the chicken. She said it's listed at the top of the menu board. I looked again and did not see it so I asked again with the exact same response to a simple yes/no answer. A third time I asked and received the same response. At this time, I was getting no response from her at all (who turned out to be the manager of the store) with no answers to my question if she was there. I said "since it seems I have to I suppose I will have to order the meal". I also ordered 4 apple pies. Still no response.

This is the worst restaurant I have ever been to. First off I went there at 6 pm one day and the doors were locked. There were customers in the store but doors were locked. Knocked on the door and employees just looked but did not come to door to give explanation. Others came to door and knocked and got no response. Went back today and got shorted on food and it smelled like a sewer inside. I will never go again and will advise any and everyone to not go there as well. Worst restaurant EVER!!!

Made to wait at Farringdon for over half an hour. Told there were no wings, but that anything ordered with wings would be supplemented with an alternative product. No alternative product was provided. Food was cold. Mis-sold products and misled at the restaurant by staff (lied to, essentially). Furthermore pursued complaint through the companies website on the same day, attached receipt and provided full details of visit. I was advised by the website that simultaneously it would take 48 hours and 5 days for a response to a formal complaint. Having looked back at it now, it's been over 7 days since my visit and they haven't acknowledged my complaint or made any kind of response. Mis-selling products, misleading consumers and refusing to speak with them regarding complaints, comments and feedback. Very dissatisfied with the service here.

We have purchased Chicken Pot Pies from Kentucky Fried Chicken many times. They were good. But they changed their ingredients. They removed the chicken. You cannot find the chicken at all. It is full of potatoes and a couple of carrot slices. When after they were like this two times in a roll, we complained and was told they were getting a lot of complaints and they did change the ingredients. Will not go to KFC again.

Drive through experience on 2/28/18, 21:00 pm., 7245 E Golf Links Road, Tucson, AZ 85730. We tried for 30 minutes to phone in our order because the hot wings bucket is a special order and takes 9-10 minutes. No one answered the phone.We arrived at the drive through and there was one car exiting the drive thru. But when I asked why they were not answering their phone I was told their phone never rang. But it is the same number I always use to place my order. Then I am told it will 9 minutes to cook. When asked if there was anything else, I said yes a discount for having to wait because they did not answer their phone. I was then told it would take 18 minutes for the wings.

Apparently KFC must be doing horribly to get a singer who, until the KFC ads, was respected and admired. Not only does Reba sound like she's just selling herself out, but the fact she dresses as the male Col., facial hair and everything, is weird and unappealing (For the record, I'm pro LGBTQ, but this is like getting a male actor to dress up like Aunt Jemima or Wendy). I now refuse to eat at KFC and will no longer be purchasing anything Reba makes either. This is a horrible marketing strategy for both parties.

By taking the 2 piece snack off the menu, you thought you could force us to buy a 2 piece meal for more money, but I just won't come to your establishment anymore because I refuse to pay more for the same thing & I'm not alone... All my family & friends feel the same way!! We don't want your instant mashed potatoes & canned baked beans... We just want the chicken & biscuits. And now that we know that your customers don't really mean anything to you... It's all about the money & only the money... Goodluck; because that usually the beginning to the end.

This franchise is starting to go downhill!! I've visited a few of these restaurants in the Wisconsin area and they are always out of something. A few times they were out of chicken. Sometimes if they have chicken they can't make the different flavors they advertise. It's always something they don't have or can't make. Sometimes the biscuits are stale.

Please check this store thoroughly, we have eat here since all our life, we know the store, there is a problem here with guidelines, protocol, in upper management, I personally believe it's theft, from operator, chickens good sometimes, in the last 5 years, I love KFC, but in short, I am not going all out until I see something is done here. I will give you guys 3 months, to get it together, if problem is still there, I will post in every area about fake chicken at this site address is 7304 E Admiral Blvd Tulsa OK store#c975040.

The manager of this restaurant is the rudest, and most disrespectful person I have ever had the displeasure of interacting with! The way she talked, or should I say cussed at her employees in front of customers including children is completely degrading to her employees and to me and my family as customers expecting a family friendly atmosphere... Well that was pretty much the exact opposite of what we experienced! This is an ongoing problem and I have learned that most of the people who are employed at this Kentucky Fried Chicken in Washington, Indiana 47501 usually end up quitting because of the way this manager treats them. I cannot fathom why and how this person is still employed by, and managing one of my family's, and dare I say one of our great nation's favorite restaurants!?!

I am a regular customer but today you make me very disappoint. This time I ordered from Chandigarh. I ordered twice from Chandigarh. I had a very bad experience. 7 Jan 2017, I ordered 15pcs of chicken wings with 2 Pepsi cans. Whereas only 14pcs wings (skinless) and there was no pouch of sauces and no Pepsi cans. Pieces of chicken wings was not good and not Grilled properly. It was only boney, no skin on it and my order was also not complete. There is no pouch of sauces and quality of tissue paper is too low grade. I received the most horrible customer service ever. The food is not supplied as per the order. They absolutely do not care about the product. It is shared Waste of my hard earning money. Never order in KFC. KFC is once a reputed brand but lost all its reputation today in my mind.This was not acceptable at all.

I have had trouble before at the Clinton In. Kentucky Fried and Taco Bell. Many times waited for more than a hour on chicken, but put that aside. I finally found something I really liked, the naked chicken chips! The only problem is they dropped them from the menu. Why this was the best thing they had, only on the menu for a couple months. Please bring them back.

KFC has usually great service and pleasant as well. But once in a while a mistake or I have to wait for food to be prepared, as they have run out.

Waste of money. Chicken was not fried at all. Never order in KFC. We had 2 to 3 times of bad experience. We wasted everything. KFC was once a reputed brand but lost all its reputation today. Waste of time.

I visited the KFC in West Henrietta Rd. in Rochester, NY. and ordered 3 individual orders. I found out the prices almost doubled but customer service almost gone with the wind. When I asked if there was a senior discount, I was met with a sarcastic look from the cashier who pointed to her supervisor to come and deal with me. He had an attitude and talked to me in a very rude way to say there wasn't such senior discount ever. I left the store without my order and swore I'll never go back again.

I've lived in this area for 5 years and I constantly have to look at my order to see if they got it right. Tonight, I saw that I did get mashed potatoes but when I got home and lifted the lid and no gravy. I saw the chicken was extra crispy like I ordered but I ordered 2 thighs and received a breast and a wing. This location has the most horrible customer service ever. They absolutely do not care about the product that is ordered and the product received. I blame that squarely on management which sucks.

Let me start with once would be forgivable, however this has happened to me twice now and doing prime dinner rush on the way home from work between the hours of 5 and 6 p.m. Both starts with there is no chicken cooked. It'll be 30 to 40 minutes. Okay I'll gladly wait 30 40 minutes for some fresh chicken but let's go ahead and pay for it now to get it out of the way. Advice for those who live paycheck-to-paycheck don't do this because if this is last few dollars you have in your account you're going to be very hungry for a long time waiting for the reimbursement if they cannot sell you a dinner and if you want drumsticks or breasts you can pretty much guarantee they're not going to be available. Why they wait to take your money and make you sit there for 30 to 40 minutes before they tell you they can't sell you breasts or drumsticks, if you got any kids you understand how important those drumsticks are, I am really not understanding but aggravated about it.

I am a regular customer but today you make me very disappoint. Order delay 90 mins. Pieces of chicken was not good and also very small pieces. No straw with cold drink. Request for extra buns instead of fries but didn't get. This was not acceptable at all.

Sign says they're open at 10:30... So I walk in and try to order. The woman behind the counter acted like I had broken into the store. Treated me like I was at fault for expecting signs to be accurate. Although they should have been open, they were not because their cook had not yet arrived. Terrible.

My husband and I decided to treat ourselves to a 12 piece bucket meal at the closest KFC last night. It cost us almost $40. No drinks included. When we got home with it, we were shocked. Pieces of the neck attached to portions and other pieces had been cut in half to make two pieces. So we were paying twice for the usual one piece. Have you wonder if they will start growing in the feet of the birds. You gave more money. No flavor whatsoever in the coating. We will never go back there again. Extremely disappointed!!! We didn't even get our receipt.

On my way home from work, I quickly swerved my automobile into the parking area of the local KFC franchise. I walked in and was greeted by a violent, threatening voice behind the counter. He looked to be about 23 and he was wearing sunglasses. I asked him what his deal was but to no avail. He started shouting at me. I had already ordered my food at this point and it was nearly finished. When MY food was done, the young gentleman proceeded to eat my order. The manager waltzed out of the bathroom and apologized. I was thoroughly disappointed by the experience.

Me and my partner frequent this Store #5077 Fayetteville N.C. maybe once or twice a month and the last time was the LAST TIME... I am not a meat eater per se, so when I love the biscuits and Mac and cheese, it is perfect... But the last time we went to this particular establishment, all of the tables were filthy. There were ants crawling on the counter, there was a stain on the window where I sat down like someone had thrown a drink there and no one EVER cleaned it up. The drink area was sticky, and filthy... There were so many people behind the counter, and no one came out into the lobby to clean it. I had to clean my own table... This is ridiculous. If a general manager or a member of corporate or THE HEALTH DEPARTMENT had walked into this restaurant at the time I was there they would have shut this store down immediately... And adding to this, three people came in from drive thru because their orders were wrong.

I purchased 16 pieces of original chicken with sides of corn, coleslaw, mashed potatoes, and biscuits at the KFC located in North Port, FL. My purchase was made on or about 9-21-17 in the mid-afternoon. I am NOT a regular customer of KFC! I was astounded to learn that they did not have any chicken breasts left and replaced them with two chicken legs. I learned that their coleslaw is practically tasteless. I learned that their corn is canned corn as opposed to fresh corn. The corn was so hard that it was barely edible. If the biscuits were buttered, I could not taste the butter. The mashed potatoes were not freshly made mashed potatoes.

Believe me, I've had some bad fast food experiences before, but this place, by far, was the worst! Came in last Sunday afternoon with my family to eat in. I could barely get inside because of customers waiting for their orders. I should have left then, but the order taker had no line. He took our order promptly and we went to be seated, but not before joining the other customers cleaning off a table to eat. We waited a solid 15 min before I went to inquire about my order, finding some of the same people that were there when I arrived. There was so much confusion about who's order belonged to who because the receipt device was down.

On 9/3 1:15pm in Bristol, CT I ordered the 6 piece bucket for $10, a favorite I purchase about once a week. It was a simple question when I was handed a box instead of a bucket, that the appearance was not what I expected and perhaps it wasn't my order. The cashier laughed and mockingly said it doesn't have to come in a bucket. It's six pieces of chicken. Fine, that is easily understood, if you don't enrage the customer by mocking the question. I didn't expect it and the fool-hardy, attitude that I was stupid, because I questioned if it was my order, based solely on packaging was a slow burn.

I visited the Preston St. KFC location in Louisville, KY at 3:56 pm. I ordered the buffet dinner. The food on the serving line looked OLD and dried. I went ahead and put some mashed potatoes and gravy on my plate along with one piece of fried chicken. The chicken was horrible, it was greasy dried out and tough. I returned to the buffet and got a drumstick and again the chicken was old and dried out. I waited for the person to fill the container with new chicken. Then I returned to the line. The same thing i.e. old and dried out. I think that all KFC restaurants sends the buffet all of the leftover chicken that is leftover at their restaurants. I will NEVER darken their doorway again.

Kentucky Fried Chicken is my first choice always. The most delicious chicken on the market with affordable filling menu options. In fact, their menus vary depending upon geographical area. In South Texas nearer the border, Mexican food is now incorporated into their menu. Same great deals, same quality taste, prices and service. Fast service, gets your order and delivery without delay.

I went through the KFC drive thru and only took seconds for someone to answer and took order quickly. Informed me right away it's going to be about 6 min for potatoes wedges. Got fresh hot food, hot popcorn nuggets and everything tasted good. Good customer service that day.

Train the cooks better! I ate there 10 years ago, will not ever go back! Bought a bucket of chicken and it was not fully cooked on the inside. I never went back. The sides might be OK, but I won't chance it.

The last three trips to this particular KFC netted me wings and breasts instead of the legs and thighs I asked for. The third time I just about had my fill... When I order thighs I expect to get thighs not a wing they are trying to pass off as a thigh. I have cooked enough chicken in the last 2 years to know what a wing and a thigh look like.... and they are trying to pass off a wing as a thigh. Not to mention a wing is about half the size or smaller than a thigh. Unfortunately I did not keep the receipt as I asked for my money back.... The address of the KFC is 2454 Archibald Ave Ontario, California (909) 923-3513.

Every time I have ordered KFC it is OLD chicken, they re-roll it and re-fry it, I have a cousin who worked for them. Both types of chicken is crappy.

I have stopped KFC 8 years ago for the horrible taste and lately, I gave a last chance try. It was awful. Made me feel disgusted about eating chicken (Dubai, Murdif City Centre branch). The best crispy chicken so far is Crispy Chicken located Hamdan street Abu Dhabi, feeling terrible sad for not having a branch in Dubai.

I stopped by this KFC location to have lunch. When I received my order and attempted to have a seat, I notice that there were so many flies on the tables and counters. I made a complaint to one of the workers about this and stated that this was very unsanitary. He said that there was nothing that they can do about it. I think that this would be a matter for the health department. I will not be returning to this KFC (5951 Sheridan St. Hollywood, Fl.33021) ever again.

We visited KFC in Piccadilly, London, England, Europe. We were lucky enough to get a lounger in the "Colonel's Suite" which is in the "Kentucky VIPs" area hidden away from view. The ordinary public aren't told about the exclusive dining area so as to keep out the day to day riff-raff. They have waitress service and serve alcoholic drinks in the VIP area. The food is very different, much tastier and healthier. Children get to eat free also. The live entertainment was amazing, especially the children's entertainer and we also loved the talking dog act. A great experience all round and we have details of the other branches which have VIP areas too.

My husband asked me to pick up KFC for him. He loves the coleslaw. I'm not a fan but went ahead and ordered a large bucket with sides of mashed potatoes, potato wedges and two containers of coleslaw. I hate coleslaw so I did not eat any. My husband, however, ate quite a bit. By the next morning, he was throwing up, diarrhea, fever, chills, numbness... Really severe food poisoning. He should have gone to the emergency room but chose to wait so he could go to his regular doctor. She gave him a lecture. My husband has a compromised immune system and she was pretty upset with him for not going to the ER. She confirmed food poisoning, gave him some sort of shot and now he is scheduled for an ultrasound to be sure none of his organs were damaged. Never again will we eat KFC. Not only is it greasy and unhealthy, now their food is poisoning people. Please think twice before you eat at KFC.

I have avoided going to the KFC location at 5734 Ritchie Hwy, Baltimore, MD 21225 because of so many incorrectly filled orders and the attitude of the staff. As I was returning home today I called my wife and asked her if she wanted me to pick up something for dinner. My wife suggested picking up chicken and 2 pot pie meals. I arrived and placed my order at 7:55 pm. I ordered an 8 piece bucket of original chicken and 2 pot pie meals. The girl taking the order said they did not have any chicken ready and it would take 13 minutes to fulfill the order and they only had 1 pot pie. She asked if I wanted her to put the pie in while the chicken was cooking, I told her to do that. When I paid the cashier said I should wait outside and she would bring the order to me. After waiting 30 minutes another employee came out and said it would be another 3 minutes.

Had not had KFC for quite a while and my wife said she really wanted to try it again. Went through drive through. Ordered two-piece Original and a two-piece Crispy with mashed potatoes and coleslaw. A biscuit was also included. Oh my gosh. Talk about disgusting. Most of it ended up in the trash. My only regret was that it ALL didn't end up in the trash. Now we are both suffering. If you want to try it... good luck! Hopefully, all stores are not like the Millrun store in Hilliard, Ohio.

Food was very dry. And the coleslaw also. They didn't put gravy in my husband and my potato bowl biscuits were cool to the touch and it just seems like KFC has been cutting back on products they use for the food. I will no longer eat KFC as it's just too dry and don't have that home taste that it use to. Thank you for your time.

I was on my lunch break. There was a customer in front of me and he paid for a large catering order. The problem was when the employee waited on him and was finished with the customer, the employee then went to the other part of the counter and helped him to his car with his large order. That was fine that the employee did that. There was no one there to wait on us. It was like the employee was ignoring the other customers. I waited almost 10 minutes before I got to place my order. I had to finally say, "Are we going to get waited on". The lady said, "Give me a minute". Then she waited on us. I only had a half hour for lunch and had to hurry up and eat my food fast, so I could make it to work on time. I know they get busy, but there should have been someone else to help us, since the other employee left his register to help a customer with a large order to his car.

Spent a total of $33.00 at Ocala, Florida KFC for cold, greasy, inedible food. Imagine going to Kentucky fried chicken and being told they only have grilled left and were not making anymore​ fried as it was 2 hours before closing! Then charging more for coleslaw that was supposed to come with the 6 meals I ordered and they forgot to include it with my take out order. No one could eat this garbage I brought home. Never again. Corporate office doesn't return emails.

I haven't been to KFC in over a year so of course the menu has completely changed. Every meal is now thrown in a box. Plates I guess are too expensive. As I was very hungry I ordered a 3 piece box with an extra side order. After sitting and looking in box I saw the smallest drumstick ever, maybe 3 inches long. The two thighs weren't much larger and as I picked one up the skin completely slid off. KFC's parent company must own a miniature chicken farm and stock in a grease company. My 2 inch wide biscuit was on the bottom, sopping up the grease. Macaroni was actually pretty good. Salt and pepper couldn't rescue the mashed potatoes. Coleslaw at one time was the best. Now so so. Had original chicken, no taste. I should have known as I arrived at 2PM on a Sunday afternoon there were only a family of 4 and a mother with 3 kids dining and 2 takeout orders.

In spite of often shambolic service at my local KFC drive through, I usually buy the mighty bucket for one but when I ordered tonight, I was given without a dip. When I asked, the manager at Merton Abbey said it was no longer included and I would have to pay an extra 25p. I object! All other meals containing fillets at KFC, including the new meal with 3 fillets and a portion of popcorn chicken, come with a dip! Why has it been removed from the Mighty bucket for one meal? Bad move, KFC and bad service, Merton Abbey branch! Service was much too slow and not at all worth the time! Do better!

On 4/18/17 I went thru the drive thru and ordered 12 piece just chicken, extra crispy. When I arrived home, I had received original chicken. I immediately called back. I spoke with the first person who answered the phone. I told them what happened. The employee took my name and asked if I wanted to come back. I told her no. I had worked all day and was tired. She said, "No problem, I have your name, just come back tomorrow and we will replace it for you free of charge." On 4/19, I went thru the drive thru again and told the man working the window my problem. He was communicating with manager and another lady on the front end, all of which were wearing a headset. The lady upfront was very rude. She kept shaking her head and saying I was just trying to get free food. I was not told that I would need my receipt when I originally lodged my complaint the night before.

I am writing about the KFC in Tulsa OK, 11104 E 21st. Phone# 918-437-7696. The customer cashier name is **. ** did not check to see if I was receiving the correct order. When I got home the order was wrong, I ordered a wing dinner with mashed potatoes and green beans, instead I received a drumstick and a thigh, no wings at all. The potatoes was dry and look like they were left over, the cup my green beans was in had smears of gravy around the edges of the bowl, the chicken looked old, was cold and not good at all.

On arrival at home, when we opened the bag we had a totally different order, no drink which was paid for. The chicken was to be honest "disgusting". We never finished it. So full of fat, not a nice taste. Not an enjoyable experience! Will never try to eat KFC again.

We live on a ranch in New Mexico and there are 3 generations of us living and working the ranch. Most of us know how good KFC is from a very long time ago. And when I had to go to Show Low AZ for some special supplies, my wife called and said "the kids are begging for you to stop at KFC. They saw it on TV." We mostly stay on the ranch and this after talking to the rest of the family it looked like everyone was on board with KFC. Mind you I have not had KFC nor has anyone on the ranch had it for years if ever so BIG TREAT! So after getting the supplies that I needed off to KFC Show Low AZ. Very clean, nice folks even helped me out to the truck with all $126.00 of buckets of chicken, corn, mashed spuds, etc. NO WIPES. What happened to those? My question for that and much more would soon be answered.

Cristina, the Store Manager told me I had an attitude as she refunded me money for the order that I was returning. I ordered the 3 piece chicken and asked for crispy breast and two wings. Attendant said they had 1 breast and one wing left. I replied "no problem. Let's make it the two chicken crispy!" I got home and served the wing to my child and the complaint was that it was dry and cold, and not crispy. I noticed the breast was original and not crispy, and was missing skin. I returned it and the Manager did not try to correct it in any way and threw the money on the counter. I asked her how something so simple can be misinterpreted and she said "you have a bad attitude". I told her she should consider another job, and she said "I will still be here!" She took my receipt but the location is Alameda CA 94501 on Encinal and Park street.

I always eat at KFC on Maryland pkwy and Sahara. I live just minutes away from there. Today had to be the worst experience I have ever had. Due to being pregnant I ordered exactly what I wanted hoping for it to be wonderful right after I just got off of work from a long day of cleaning rooms at the casino. Today I ordered a famous bowl and my husband ordered a two piece leg and thigh and a chicken little.

Hey so I wanna let everyone know on here that KFC has the worst customer service. Called to make an order for delivery the company tried for 20mins to put my order through the store. Not one person could answer the phone. Even the guy who took my order called back and said, "I'm so sorry no one will take the order from the store.” Not happy with that. People who work there should be checking the phones or get fired like wtf. So then we go to make a new order at the store 'cause they don’t know how to do their job. They give us gravy that is water and I mean water. Saw others complain and they do nothing there. This is the one on St. Joseph in Gatineau smh. I would recommend going somewhere else. Who knows what they’re doing in their job place.

My family had set out for an early morning run to the grocery located at Price Plaza Chaguanas Trinidad. When we had finished I decided to pick up some KFC at the newest outlet opened just a few minutes from Price Plaza. We decided to use the Drive Through since we thought it would be faster. We waited in line for over 25 mins and a further 15 minutes at the Ordering booth only to be told that the Drive Through was closed. I informed the attendant that I was waiting in line for over 30 minutes. To my surprise the person responded that it was not her fault, I should have known better when I saw no one was attending to me. I requested to see the Manager, I was told that she was busy and needed to come inside to see her. That I did.

Kentucky fried chicken is simply the worst chicken in the business. Do not buy this chicken. I've been a fan for many years but within the last 10yrs it has become crap and over priced! Do not buy this crap food!!

We bought kfc last night on 1/12/16. We opened the pack and saw a very different type of chicken. We asked the waiter and he said that it is a new flavour specially made for national day. We went home and as we started eating we felt a very different taste than the usual. I felt like the kfc was reheated several times because it was so dry and the crispy thing felt like dry skin and it had the chili powder seasoning on one side of it and it tasted very bad. That night my kids vomited. We just wasted our money for this quality of bad food. I would like the concerned authorities to take action against this. We never expected this from such a high rated food company.

Do you know what it is to live on Essex where you have so many eateries and decided you and your family would patronize just a brand KFC. Last week was the first time my 7 and 5 years old would visit McDonald's... we loved KFC until we tried Gray’s branch as a family. The treatment we received we can simply describe as the worst day of our lives. Those evening staffs were extremely rude, lack respect for people of other race. My Mrs requested an extra tray then the trouble began. They started raining abuse on us as if it was a big deal.

Please help. I don't know what to do. Went by the Kentucky Fried Chicken on 75th ave and Lower Buckeye and saw a manager?!?! By the name of **. She was treated and yelling at this poor ** employee like he was a slave!! It was outright so hard to watch. He was very manageable and never said anything back to her. Please stop this.

We stopped at the KFC in McDonough, Ga right off of I75, on the way home from visiting family. The first clue should have been hardly any cars in the parking lot, but it was after 8 pm, so we figured they just weren't busy. My boyfriend ordered the chicken great meal and my daughter as well as myself got chicken tenders. When we got our food, my and my daughter's chicken tenders looked as if they had been sitting under heat lamps for several hours and when I took a bite, it was like rubber. I went and spoke with the manager and he immediately told me he would fix me fresh ones. Well, when I went back to the table, my boyfriend's chicken breast was not cooked all the way.

The KFC I visit is located on Lantana Road just east of the i95 interchange in Lantana, Florida. It's basically a drive thru, but you can also walk in to order, although there's only space for one or two cars to park. What makes this KFC special and worthy of a review is the fast and courteous service, the superior quality of the food, and accuracy of the orders. I've been ordering food from this KFC for once a month over the past year and my orders have been 100% accurate. There's not many drive thru's with a record like that. In addition, the food is always hot and fresh and I've never once felt like my food has been sitting around.

I went to KFC at 3298 State Highway 7 North, Lauderdale Lakes, FL 33319, this evening and it's the nastiest food I ever ate. The biscuit was as hard as cardboard, the mash potato and gravy nasty as heck, the gravy dry and black with no taste. Don't let me start on the chicken - it was dry and tasteless like something been sitting on the rock all day, and the Pepsi taste like it needs changing because it tasted like adulterated water. This one restaurant I will not be eating at again...

Myself and two other family members suffered food poisoning at the Portage la Prairie KFC! It was the most heinous experience we had ever felt, further complicated by the runaround that KFC gave us by not returning calls or even acknowledging that the incident even happened!! We had a lab test done on all the leftover food and it was found that the potato salad was the culprit! Along with that we had documentation from our doctor to support the presence of bacteria in the salad! KFC along with their hired advisor would also not surface when my lawyer attempted to contact them! KFC is the lowest of the low in my opinion and we will never return! My mom almost died as a result of the irresponsible and inhumane actions of KFC! No apology, no acknowledgement, no conscience! The absolute worst of the worst!!! Criminals in every sense of the word!!!

Horrible food, horrible company in general. Dry, greasy what I'm told is "chicken", chips not the best, dirty restaurant, rubbish strewn on the floor, front counter areas look dirty, so would hate to think what the kitchen is like. I was 1 of only 2 people in the place and think I can see why. On reporting my findings to Yum! (Own KFC) I'm given what sounds like some automated "Thanks for letting us know. We are sorry. We did not get things right on this occasion bla bla." The thing is I thought I would go to another KFC - it was busier and I could see the food on other people's trays, upon seeing this I walked out. So my guess would be it's the standard you can expect from KFC. How people can eat this muck puzzles me.

Last week my wife & I stopped at the KFC on US 1 in Stuart for dinner. My wife ordered the fish & shrimp combo but received the fish & chicken strips instead. When I asked when some fresh chicken would be put on the buffet the girl working the counter just laughed at me. It was 5 o'clock so I would think that should be a reasonable request. The chicken out there was not appetizing at all. I then asked to speak with the manager but he did not really care about the fact I complained about his so-called lack of customer service and that I was laughed at. Other customers sitting next to us were unhappy as well. The woman said they had laughed at her as well when she requested something.

The employees there are not very friendly and I believe they are on drugs. Drama should not be in the work place and yet it is. The experience should be a good one. The manager should care a little more about the actions of the employees especially the managers. A manager should never threaten to hit an employee. I believe that the management should be reevaluated.

Don't ever go to the KFC in Bishopsgate, London. It is the worst one. Zero customer service. I tried to use the 20% voucher which you get with your receipt & they wouldn't let me use it, started talking about how I did the survey (on my mobile or tablet etc). Made no sense. Also before I ordered a mega box meal & wanted to change the gravy for a drink & they wouldn't allow it.

Every time we get KFC we get mostly thigh pieces which I hate. Staff don't pay attention when you ask for no or little thighs, usually gets you even more. Also miss the old palm oil, tasted way better than Canola oil (canola oil isn't healthy anyway). Loved the way palm oil solidified when KFC was put in the fridge to be eaten the next day, canola just stays oily, yuck.

My husband and ate at KFC today in Spanish Fork. We first checked the buffet to see if it looked good, but found many food containers were empty or nearly so. The mashed potatoes had a small teaspoon size lump left, all tried out. I told the worker at the desk that we would eat there if they would soon replenish the empty bins, replace the dried up corn, etc. We got our plates and headed to the buffet. Nothing was being taken care of; chicken cold and dried. Display buffet not clean. Tables were fifty. NONE wiped off.

First of all the KFC website told me this location was invalid: 10310 Iron Bridge Rd,Chester, VA 23831 (804) 796-9314. Fine! At 6:20 pm we ordered chicken. We ordered extra crispy, however, they did not even have original recipe. The clerk said 16 minutes. No problem. Two people behind us also ordered additional boxes. We sat down to have a break. The drive thru had an order and told them 16 minutes when a cook yelled and said it was ready. They packed the drive-thru order and we waited patiently for our chicken. The clerk covered her mouth and told the other clerk that she just gave our chicken away. Unreal. The clerk said it would be another 16 minutes.

I have always found the food at our local Gonubie KFC to be fantastic - for a fast-food chain. The chicken and chips are always crispy and hot, likes they're fresh out of the oven, and the drinks are always cold and taste just as they should - no icky chemicals and poisons in there. Most important of all, the service is subliminal - the assistants and tellers are helpful, polite and well-mannered, and are always willing to lend a hand to their client.

KFC distributed coupons via standard mail valid through August 28, 2016. I obtained the coupon and visited my local restaurant. I was told that the KFC coupon did not apply to KFC. I had viewed many customers utilizing KFC coupons. I later kept my coupon and called into their office to request that my name be removed from the mailing list for coupons as they would not be needed at my location. Later the Manager from KFC called and stated that they would make it right by allowing me to purchase a 20 pc of chicken for 32.00. My coupon was for 12.99 for a 10 pc. They refused my coupon and wanted me to pay a higher price. How is this making it right?

I ordered KFC hot & crispy 8 pieces bucket. They delivered after 2 hours. And that chicken is in cold state and that chicken is worst in taste and to eat. I threw all chicken to dustbin with cost of Rs: 635. I asked to carry a swipe machine. They said OK but even they missed that one also.

We stopped in KFC in Kingman AZ. We placed our order at 1435. My wife went to use the restroom. She came out pale and upset. She said there was excrement on the sink, toilet seat, and floor. I told her to go to the men's restroom, while I stood by. She then told the cashier about the ladies restroom. By 1500 she went up to check on our order. The cashier Kasey said "oh... I voided it." I came up irritated, as two workers looked at our receipt and fumbled around our order. I asked for the manager!!! They did not respond. There were three males, and two women on duty, that I could see. So the women wash their hands in the same bathroom as guests? Finally got our meal 1530. I am filing a complaint with the health department as well.

I went to KFC last evening (18/07/2016) located at Deccan, Pune, Maharashtra, India. First I took my order at table. After eating some food I was full so I decided to take parcel of my order and eat later at home. When I went to the counter with my order tray and asked them that I want parcel of my order, that counter guy gives me weird look and gave me parcel bags and said "make parcel by yourself." Then I went to my table with order thinking about what should I do now. Then another lady (also works at same Counter) comes to me and apologizes. She took my order to make parcel then that same guy shouted angrily on that girl because she is making parcel of my order. I don't understand what exactly the problem is with that guy... Why is that guy not behaving properly to the customers... That was my first visit to KFC... Well the food is good but service is not good.

I overheard a general manager at our local KFC/Taco Bell, when told a ** person was doing a follow-up for his job app - "tell him Peru [Taco Bell] is hiring. This GM is known for racist jokes and comments. A member of the crew at this KFC/Taco Bell was a junkie, and left his needles in the parking lot - but that was OK because he was **. I am a 64 year old ** male, just for your information. This KFC/Taco Bell might have just turned down the best helper they could have had. We'll never know! Disgusting.

On 1st of July. My carer (although not supposed to) went to the new KFC @ Dalton Park in Co. Durham. I have been a fan of KFC for years but for last 3 years have been housebound. Anyway for my birthday he treated me. I had read up that it would be ok cold. That it could be reheated. Both were tried and it didn't taste right. Since then I have thought on that he got first batch of the new day. Like he went at 09:30 and got old 10 am. Sent back at 10:10 and didn't get served until 10:20 but it still tasted old. Now if I got old and then reheated it could it be why I am still throwing up?

She decided she'd have KFC chicken wings, original crust. So we went to KFC, it was 5 minutes to 10 AM. We pulled up to the speaker, and it said, "Hi. Welcome to KFC, home of the best tasting chicken in the world (maybe it said town - idr). How can I help you." She said, "Can I get 4 chicken wings, original crust?" Then there was a long pause and finally she said, "And I have a coupon for a 7 pc box, make it extra crispy, and a pint of coleslaw."

On Wednesday June 22nd I went through the drive thru and ordered two of the KFC fill-ups. When I got home I realized there was only one piece of chicken in my box then I realized there was a bone. It was supposed to be a leg and thigh. The thigh was there and the bone of the leg. I was so disgusted I went back up there so they could accuse me of eating the piece of chicken and bring it back. My blood pressure went through the roof. I told them I'm not rich but I'm not desperate either. I'm not going to eat a piece of chicken and bring it back up there. I was so humiliated me in front of everyone. I told that woman DD that worked there I'm the one that should be mad. I had to drive all the way back up there and I had a bone in my freaking chicken. They continued on saying "we can see on the cameras if the chicken was handed to you."

While visiting this location after having unpleasant experiences before and not wanting to go back I went bank reluctantly. The staff was totally unprofessional. When my order was taken things were fine. When I got to the window the gentlemen there was leaning on the window and laughing, talking to two other associates who were just standing around. I was not greeted. He gave me the total took my card and handed it back with a receipt. He still said no words. Seconds later my drink was given to me with no words and then my food and said nothing. I drove off reminded why I don't come to this location and wished I hadn't gone at all. I don't like to patronize an establishment where I feel like my business is not appreciated.

After an earlier complaint file with KFC I decided to returned to a nearby restaurant considering it had been over three years, thinking maybe management had improved. This was a very big mistake. On June 20, 2016 I ordered a meal in the drive through only to get home and find something that was not on the menu. After eating half of my meal I looked in the meal box and discovered a large but live roach crawling about. Thumbs down on KFC.

I order a 8 pc bucket of chicken. I wanted half original and half extra crispy. I also asked for 2 wings in place of the thighs. No one in my family like thighs. They end up getting thrown out. When I got my order home I got all original and 4 thighs no wings. It also fell apart when I took it out of the bucket. In other words, it was overcooked. Your chicken is too expensive for these kinds of mistakes and I was not going to drive back to the store. I just to work with what I had.

Ordered an 8-piece meal special. Was shorted chicken in the meal. Tried calling the restaurant. The phone rang 45 times. Hello?? Is that how customers are treated? Emailed the company using their website, no response. Called the customer support number who promised this would be sent to management. The first contact was made on June 1, 2016. This is June 20 and I still have had no response to any attempts I have made to contact the company. With this kind of crappy customer service, I think I'll go to Lee's from now on and recommend all my family and friends do the same. Maybe the last remaining KFC in my hometown will close down also. Wonder why the others closed down? Shoddy service and food, maybe?

Today my dad and myself went to the KFC near our house. We went in the drive-thru and order food and Pepsi for drinks. We got back home and had a sip of the drink and noticed there was something wrong with the drink or us. I was in a different room than him and we both did the same thing, took another sip to see if it was actually the drink that was tasting like strong chemicals. We both we to the kitchen to dump the drinks and said there's something wrong with the drinks. It tasted like a strong chemical was in the drink and I phoned them right after to not ask for money back but to try the Pepsi and see if you can not serve it to people anymore or if may be dangerous.

Dear Kentucky Fried Chicken, Every time I see your Kentucky Fried Chicken commercials I cringe. I in all the years of seeing Colonel Sanders never thought of him as some crazy hyper individual. He is a refined Southern Gentleman and you are missing the mark on what you are trying to do with his character. I am sure the poor man is rolling over in his grave. Have him be calm and refined and most of all sweet, not some kind of crazy weirdo. Love his chicken and everything else you do but can you please work on his character on commercials? Maybe do a commercial where he is explaining how impostors have been trying to sell his chicken but only he... the real Colonel Sanders is trustworthy enough to sell his finger lickin' good chicken. Just a suggestion.

Some KFC stores in other parts of the world don't offer gravy. And I really like it because it's unlimited in the Philippines. But I kind of understood why other countries (especially Singapore) don't have gravy in the menus. Maybe because it's how KFC makes it (which is maybe unhealthy). The Ministry of Health here in Malaysia tried to inform people about it so they use ketchup and chili as an alternative. But they have gravy here -- with a twist -- they put lime on it. It's a good taste, and you may still get it for your chicken (but you have to pay for it). Well KFC chicken is not good without gravy so I still buy it. It's satisfying to my taste.

I only eat at KFC 2-3 times a year. I ordered the 8-piece bucket meal with two sides of Mash Potatoes & Gravy to-go (walk-in). First I noticed it was $2 higher than last time but did not say anything, ordered anyway. When I received it I saw it only had one gravy, last time it was 2, so I ask (nicely) is there suppose to be 2 gravies and got a very slow response "no it does not come with 2 gravies". The way she said it was at the edge of rude, so I said "we always got 2 gravies with our Mash Potatoes & Gravy". She said very rude "it does not come with two". I said "it use to but you do not understand I want to buy another." Still talking nicely the whole time, she said "you can look at the receipt" and pointed at the bag on the counter still and I looked inside it and did not see the receipt and looked back up and she looked over at the register at my receipt she did not give me and walked that direction.

When it comes to fried chicken sold here in the Philippines, KFC's original recipe chicken is one of the best. I also like their Fun Shots and french fries and once in a while I crave to eat those. One thing that I don't like with KFC here is that they keep on releasing experimental chicken recipes. They've to sell some "unique" chicken creations and some dishes which "features" international flavors. A few are good but most of them are really bad. Please stop doing it, KFC. Just stick to sell the chicken that this brand became famous for.

I love your Original Recipe chicken! And I totally love the fact that you offer UNLIMITED gravy. For someone who's always tight on the budget, gravy provides additional flavor for my rice - and its good with my fries too :D. Just keep it flowing guys! You the best!

My nephew really loves KFC. Each time we go out when he's asked where we would eat he would always take us there, and we did not mind. We enjoy the chicken, the unlimited gravy they always make very accessible to their customers, the mashed potatoes and other side dishes. The last time we went there I was initially thrilled that they gave us larger portions of the chicken bits they call "flavor shots." However, when we ate it it was very starchy... All that starch made it bigger and it could really use more flavor, by then it should have been called unflavored shots.

I have been a regular customer for this franchise for years, but enough is enough. For the last three times I have frequented this location, they have been unable to fill my order as requested. Today, I went to it at 4:00 pm to order 2 chicken pot pies. First of all, I stood at the counter for 10 minutes trying to get someone to wait on me only to be told that once again they only have one available. Again, as was the last time I tried to order, the same person waited on me and did not try to find out on the availability of another pot pie. Lousy service seems to be the norm for this place. I will admit the food is usually good if you can get what you want.

KFC is my happy place. It is hands down the BEST fast food chain in our country, BAR NONE. Everything is better there: the chicken, the gravy, the rice meals, the special promos... EVERYTHING. I'm stressed? Go to KFC. I feel like celebrating? Go to KFC. I'm looking for peace of mind? Go to KFC. Plus the staff there, especially the KFC near our area, are always very polite and pleasant. They leave these little notes on the takeout paper bag that can brighten anyone's day. They look relaxed and not at all stressed. They always greet the people with a smiling face. You'll always feel welcome there. I know that this is not the case with every single KFC store in our country and in others, but I just thought I'd share my personal experience. I love eating at KFC, I love their food and the service. Out of all the fast food chains here, KFC is always my number 1 option.

I live here in South Florida, West Palm Beach. A particular restaurant of KFC, the sign said closed for repairs but online it says closed. I seriously started to cry. This restaurant in this location, great fresh food, good customer service and I loved the 90 pictures of people advertising KFC on the walls. This location is wonderful but I'm sad it's not in operation right now. People reopen this restaurant and corporate. I love, love KFC.

I like their fried chicken. It's the best chicken I've ever experienced... compared to the fried chicken served in different fast foods in the Philippines. I also love the gravy. However, I want bigger portions of fries - the portions of fries are very small for the price I pay. Nonetheless, I highly recommend KFC if you want great fried chicken in a fast food chain.

The commercial video, "Colonel Sanders Pledge", a "parody" of the U.S. Pledge of Allegiance, is not only NOT funny, but very offensive and disrespectful to our country. It has "locked the door" to KFC restaurants for me and my family. Shame on you!

Waited long after the amount of time told. Treated bad by employees. Soft drink did not taste right. Overall service was awful. This was probably the last time me or my family will ever eat at the KFC in Williamsburg, KY. Overall service sucked!!!

I suuuper love KFC's Famous Bowl. Though I thought before that it also has rice but it doesn't matter. It's so delicious. The combination of mashed potato, corn, chicken, cheese, and gravy is perfect! I eat it almost every day. Breakfast, lunch and dinner. Once I tried only eating it and no other food for 2 weeks. I find it weird that the regular mashed potato, when you buy the equivalent amount, is more expensive than the famous bowl. It's like 3 regular mashed potato but it also has chicken, cheese and corn. I'm not sure if KFC realized this but it's okay. I hope the price won't go up.

I was quite taken aback to find out that KFC does not allow you to take out bones for your dog during their buffet. I tried to take out a plate of bones and I was asked to throw it out. It was an uncovered plate and it clearly just bones and I was not trying to take out food. If KFC, is so concerned about theft of their food that they are cannot be environmentally friendly or pet friendly then I'll find somewhere else to eat!! Hello Popeye's!!!

I have had it. I have gone there several times and there are always things missing from my order. Today was the last straw: no sauce for the strips, no coleslaw, the combo criollo was skimpy, no cookie, no napkins, no straws, no forks and knives. HORRIBLE!!!

Chicken was cold, greasy, and ** burnt. Was cooked in two months old grease. Hopefully do not get food poisoning. Myself and family. Will never go there again.

Presented to KFC at Waters Ave at Henderson Ave Sunday Feb 8th. At time of taking order the rep was unprofessional. After pulling to the window I asked who took my order as there was 2 people standing there. Julio ** (staff manager) said "I did". SO I asked "What's with the voice modifications and jokes when I'm ordering?" He leaned out the window and said "Mama, it's not like I'm a flaming ** or something". Very offended, I expressed to Julio that those words did not come out of my mouth as I have several gays in my family so he needed to back up and be a little more professional. Julio proceeded to QUIT his job and threaten to "beat my **". Per Julio ** he will whoop my ** and for me to take the braces out my mouth "you ugly **". Mind you the lobby was full of customers. Not once did the other staff manager turn to me and apologize.

Staff was horrific when we did place the order we were told it would be 5-7 min for the strips to be done. While waiting we experience joking and horsing around, utensils being dropped, laughing about how the customers can hear them. They could have been cleaning the front area, cleaning off the areas. The customers see where they prepare OUR food, interacting with the customers. Instead we were ignored while we ALL heard (there were a family of 3, 2 individuals, a couple and me and my husband). So all of us heard this joking at our expense, someone stating how funny it was that we could hear them, things being dropped (cleaned before using - no), totally ignored.

This was the only reason I came back to KFC, and now a few weeks later it's gone. I got chicken tender that seem to be left over from lunch to dinner. No more KFC. Had a good thing going, blew it.

In the last 6 months this KFC has gone downhill. I always get "To go" and at home find food items missing. This has happened time and again. Being a senior what I order has always run $10.10. The last straw was yesterday I noticed the senior discount was reduced and my order cost $13.13. That is an increase of just short of $3.00. The last few times I have stopped the person taking my order had no idea of what they were doing. KFC has lost my business.

My wife went to KFC on Saratoga in Corpus Christi today around 2 pm. We ordered chicken dinners. This was old nasty chicken and biscuits that have been sitting around since lunch. We tried to eat it and couldn't. It was that old. I went up to the counter and told the girl that waited on us and told her who just looked at me and said nothing. I told her I was going to take it home and feed it to my dogs. I have been one of the the top wedding caterers in central and south Texas as well as an executive chef. I would fire anybody working for me serving food of this caliber.

Will never eat at any KFC again. Ordered the 3 piece chix tenders. Overcooked, over salted, tiny little things for $5.00+. Are you kidding me. I can go to Carl Jr's or anyplace else, and get chix fingers (5) for $5.00 or less and they are huge and cooked properly. Not sure what has happened to KFC... Used to love them on occasion. I think that they are in trouble, increasing prices while decreasing quantity and quality. And if you look at who they employ and who's cooking for you... no wonder. They will be history soon. Too late for them to make a comeback.

I rarely to my local KFC (Connellsville, Pa) because of the dropping quality of the food and the store itself. The other night we picked up a dinner. I NEVER SAW SUCH SMALL PIECES OF CHICKEN IN MY LIFE!! It was creepy to even think about what kind of animal those TINY wings and legs came off of. Chicken in one of the most affordable meats you can buy. How can KFC manage to make it the most unaffordable and COMPLETELY UNDESIRABLE meals I have had in recent memory.

Been eating KFC since I was a child. Today, we tried the new Nashville Hot Chicken. I have never seen chicken that greasy. The grease accumulated in the bottom of the container. Will not go to the same store again or ever try Nashville again.

False advertising - I just purchased a 20 dollar fill up meal at the drive thru. The sign by the menu said, "sweeten the deal with a half gallon of lemonade." I didn't get my lemonade and they told me the sign didn't say that. Will not eat there again!!!

Hi, I happened to visit KFC in Bangalore at 2 locations with my family. It was a real treat where I felt the quality of the chicken and the product called cheesaa seems to be a waste and fact is that the KFC team seems to be cheating people and customers... Reasons: there was a name once upon a time and the chicken was juicy and delicious. These days there seems to be some local products used in KFC making which has definitely spoiled the name and imagine. We had ordered these cheesaa and a bucket of chickens. They were pathetic, no value for money, non-juicy, definitely the company is cheating on Col. Sanders efforts though.. The quality was devastating and the advertisements on the screen are just eye catching and not real.

A neighbor and I eat at KFC in Stuart Fl once a week at noon. Store #G13566. We each order the Chicken Pot Pie $5 fill up with cookie and drink. Last year we experienced no chicken in the pie, complained three or four times and the problem seemed to have been corrected. Last week it happened again, lots of gravy, potato and peas, no chicken. I complained again and the manager called and replaced the meal today at no expense to me. Again, no chicken in the pot pie. I do not know who makes the pies for KFC or if they make them in house. I used my neighbors receipt to complain today. The problem is quality control no matter who makes the pies. They are not consistent. If you don't put chicken in the chicken pot pie you need to call it something else! Anyone else experiencing this problem?

Your new Nashville hot chicken. Just had to try this new item to your menu that was a disappointment. All it is is 3 tenders very small 2 pickles and some hot sauce. They weren't even crispy and it had a bisquick and some coleslaw. ok. Price was 5.49. A fill up is 5.00. You get more. Just want to let you know was not impressed.

I'm sitting in KFC with my sister eating lunch. One of the employees came out to clean the dining area. I couldn't believe it when I saw the employee pick a fountain drink lid off the floor and place it in the holder with the clean lids. I immediately asked for the manager. In addition, I told the manager that we ate here the previous day and the same large and small pieces of chicken skin was on the floor under the side tables. There was so much dirt under there. If I go back tomorrow, will that trash still be there? The manager (Austin) said "Sorry about that." Don't think I'll be eating here again. It's a shame I have to give them at least one star to submit this report.

We go to KFC at least 3 times a month & every time we are there I always have to ask for chicken gizzards. Never have none made up so I wait which is ok 'cause we dine in. Then the last time we were there I was told they don't serve them no more because "The truck that brings them are always out so we're not serving chicken gizzards no more." I don't believe that. I think they just don't want to take time to clean them. I was told by a friend that worked there that's what he told people that they were out of chicken gizzards because he didn't want to clean them. He was a supervisor.

Feb. 2nd, 2016 I purchased 2 three piece chicken dinners containing 3 drumsticks and 2 small sides each. The price was $18.36 after a 90 cent senior discount. This was in Farmington, NY. They seem to want to push meals with pop drinks and cookies less for more. I will go elsewhere.

My husband and I went to KFC because we both love going to KFC in Glendale Arizona. Well on this day we ordered a potpie and chicken strips and popcorn chicken and the meal and a 3 piece chicken meal. The chicken was greasy and dry and on the potpie there was hardly any crust and it tasted like it came out of the toilet. We was not very happy and we want to order different sides and the manager said that we can't. This needs to be fixed or I will never go to any KFC again and we love KFC.

Stockton, CA KFC W. Hammer Ln. Filthy store inside and out. Poor service, short all sides in 7 of meal deal. Went back next day and was treated rudely by Manager. So called KFC Corporate. They seemed very nice and was told I'd get a callback. 1 week goes by nothing. Call KFC customer care told same thing, and still nothing... Another week I demand someone get to the bottom of the communication breakdown they agree, still nothing. Call back after one whole month not one call from anyone. So I call back one last time. This time was told by KFC 1800- cust. service that that is a franchise store and there's nothing they can do. That's their store and they can run it how they want... I could not believe my ears! Could this be true? I can hardly believe that KFC would and could let a franchisee run wild disparaging their name.

4 of 5 visits you cannot get a potpie. They ran out, or you can wait 20 min for one. Slowest drive thru ever. None close by, but anyone ever tried has same issues. And this time they forgot my dang cookie... 5.00 meals. Great deal but there's a sacrifice.

Hi am Jacob, living in Sharjah, Buhaira Corniche. Today I made an order for the KFC from my mobile no. **, at 07:38 pm. and I received the KFC at 09:20 pm. It was too chill that we are unable to eat that. So we called up and asked for changing the chicken pieces and the french fries. But we didn't get a proper reply from the KFC persons... Now the time is 10:55. Still we are waiting for the KFC. Really we are too disappointed and we felt very bad about the KFC team...

Got 20 dollar bucket meal. Very small pieces of legs, wings and thighs. Was a waste of 20 dollars. Was very disappointed.

Every time I go to Kentucky Fried Chicken at 1556 Myrtle Avenue, Brooklyn, NY they never have the baked beans. I don't know what the problem with it, that they refuse to serve it. I don't know if it hard to clean up after it and that why. I wish they would also display a number to call when you do have a complaint. Maybe that would encourage them to get better. After many times of going there I finally got the baked beans and sorry to say I was very disappointed. The beans were hard, like it needed more time to cook. So sad, I really do enjoy them when they are properly made.

I went to KFC and I ordered my usual. I had what I want but then I got food poisoning and a "friend" did too. Also when they got my order wrong they refused to give us anything and ended up chucking my mother out. Very annoyed. Would not recommend. Awful. Go to the one in town, a lot more satisfying than Braunstone.

So I always go to the KFC on Mission Blvd in Hayward, CA. There is this one cashier that always tries not to sell in the deal price. For instance, if there is a male cashier, I would ask him for the deal like 10 pieces of chicken for $10 or $12 and he would always give in that price. However when this one particular cashier is around she would give me same amount of chicken for $18 or more which I don't get it. I always get the same price from the male cashier. When asked the female about the deal, she would always denies it. Last night I went and got a combo instead of my regular order. Their service was terrible as she didn't put any napkins or ketchup in the bag. I was very upset with the service and would not go there or to KFC anymore. That was my story.

We visited a KFC restaurant (#J235067) in Alabama and could not believe how dirty the entire inside of the restaurant was including the bathroom. I realize there are busy hours, however, there was plenty of personnel who could have wiped the tables and chairs and walls and took the mountain of trash out which was where the condiments were located. I love KFC in my hometown area and was horribly taken aback by these conditions. The food did not measure up as well.

I went to KFC while on my dinner break at work. Thought I would get the popcorn chicken $5 fillup since it was so good at the KFC across town. I was very dissatisfied. The chicken was not only hard and old, it was also burnt. This location should be shut down. Second chance given to them after my last bad experience there.

It was lunch time for BPO employees. Around 1130pm to 1am. We went to KFC. The (single) line is very long already when we got there. The line got longer and longer and they (the manager & crew) did not open another cashier. Seems like they don't care. I was really hungry so I decided to go to another restaurant to eat. I hope they realize that during that time they have a lot of customer and they need to have at least 3 open cashiers! We only have 1 hour for our lunch!!!

The KFC in Chicago by my house is disgusting. Most of the time they run out of chicken and the customer service is so terrible I didn't know if man behind the counter was a cashier or if a random person who had never worked in their life jumped behind the counter. The workers are rude and don't care about satisfying the customer. It's set up where you can see what's going on behind the counter and the workers are dirty and half of them don't wear gloves. The food is dry and the advertisements are fake. They advertise the 5 dollar fill up box but you actually get a cookie the size of a half a dollar, chicken that scrawny and old and a bowl of 90% gravy and 5% mashed potatoes. All of the food is falsely advertised and you end up getting a bucket of **. You would be better off going to Popeye's or buying chicken and cooking it yourself from a Food Network recipe.

I purchased a $5 chicken strip fill up meal 11/29 for my son against my better judgment at the Franklin, IN store. He ended up puking for 24 hrs + and diarrhea. This is my very last visit to this chain restaurant EVER!!!!

I placed an Order at 4:35 pm from KFC Merivale Rd Ottawa. The order arrived at 5:40 pm and food was cold and the 11 piece order was 9 only! I called right away and was led to believe it was a trainee error although I do not believe this as most children can count to 10! I think this outlet short changes orders. I did get a refund for the two pieces this morning but the whole situation has left me wondering about this outlet and I will never order delivery again.

I was kind of jonesing for extra crispy chicken today so as soon as lunch break started, I drove halfway across town to KFC and ordered a 2 piece meal. This was $7.30 with no drink, which annoyed me to be honest. But whatever, I had my chicken. So, I open the box and my heart sunk that there was no drumstick, and instead it was a wing (a small one) and a breast (expected), but again whatever, until I tried to eat them, and realized that these had been burning under the heating lamp for hours and the flavor was pretty much gone... This was once my favorite place to get lunch, but now it seems that affirmative action is tearing them down because they are staffed completely by minorities who are known to be the laziest people in the world, and they do the bare minimum to stay open. The monumental increases in price should come with an increase in quality, but it does not appear this is the case... It is a shame really!!!

I wanted KFC chicken so I drove to get some. I asked for 12 piece bucket meal with breasts to replace any thighs (don't like thighs) so drove up to pay. When I was handed my food I asked clerk if she heard me about the breasts request and she said yes. Took my food and went home. Opened bucket to eat and looked like left over scraps in bucket. Had 3 breasts and the rest were thighs, legs and wings. The two breasts I had last night were still tiny pink around bone (under cooked) and did not taste good. Took long time waiting in line and looked understaffed thru window. For the first time they acted like they didn't care if they satisfied me. I paid $35.60 and was very unhappy. Am on fixed income so I felt like I wasted my money. Spoiled my appetite for KFC.

Crew are so rude every time I wanna buy. Sometime always no chicken grilled or no breast. Not even ask the customer any substitute. They always offer chicken wing and the sizes of the chicken is too small. Not worth my money. But most of all the crew who's in the counter is so rude. Crew like that not supposed to be in the counter.

I went expecting to eat and buy a chicken little because I heard they were back after 20 yrs and they gave me one that looked like a snacker. My heart was broken. My dad use to take me to eat those when I was little and I got happy for no reason.