KFC Reviews

I went through the drive thru. I ordered 12 Chicken Tenders, got to the window to pay and he tells me that will be $37.52...WHAT??? Are they made of gold?? You have got to be kidding me??? You can cancel the order if you'd like, darn straight I want to cancel the order!! That's more then $2.00 per tender, that's a rip off, highway robbery!!! Never again!!

So disappointed. KFC on Clinton Hwy in Knoxville Tn., I normally have great service from them but today I decided to order from the app, thinking that "how convenient and quick." MY Mistake. I ordered two (2) $30.00 each meals that included an 8 piece bucket of chicken and 8 piece tenders, 1 large mash potatoes and gravy,1 large coleslaw and large fries. Again I ordered two of these meals, 1 Xtra crispy and the other in original. And added a half gallon of lemonade and a redeemed a free chicken sandwich with no pickles. They had over an hour to get this ready. My spouse and grandson picked up the order on their way home and it was missing 1 of the entire $30 meals and the one we did get was cold. Then the chicken sandwich not only had pickles on it but it had extra pickles on it. I also asked for barbecue sauce for the tenders and got everything but the barbecue sauce.

I ordered food through kfc.com for a "quick pick up". I was charged 33.09. upon arriving to pick up my food and receiving a confirmation email I am told they do not have my order. I said I'm not going to argue. I'll get the refund later. Let me place another order. ** says, "Would you like chicken?" Well it is Kentucky fried CHICKEN! She then states, "We just ran out of chicken." So you took my money and didn't give me anything but an attitude. I'm sure they are doing this to a lot of people at 8036 Pacific Ave Tacoma, WA 98408. Fraud! So disgraceful. Foolery.

Ordered $19 worth of food through the KFC app for pickup. Wasn't given any time or date option. Order went through and I drove 10 minutes to the KFC to find they are closed. Double checked and it was the right location for pickup. Now KFC won't refund or give me the food. Keep saying the same thing...."We will escalate your case and someone will call you back."

Not sure what happened with KFC. I've been going there with my family since the 60's. Their food is bland. The "new" original chicken is horrible. Their "new" Fries are horrible. I seldom get the correct order when I go. KFC, GET IT TOGETHER OR GET OUT.

He was very rude, unfriendly, he gave me bad service. I don't know why they would have someone like him working there. He had no smile at all. He made me feel like I was unwelcome there I think he even flipped me the bird.

I had a problem with my food. Made a complaint. ** the manager at 680 East Horizon Ridge called. Was very kind and polite. He made it right. Thank you **. I would return to this KFC again. Very clean and efficient.

I asked for 6 pieces of chicken only. I was told I would have to pay for the sides anyway. I said, "I don't want sides, just chicken. Will I get a better price without the sides." He said no. So I paid in total $24.28 with tax for 6 pieces of chicken, big box of fries, and a package of corn, both sides I did not want. The location was at KFC 6555 Lundy's Lane Niagara Falls Ontario. Very disappointing as I travelled from Fonthill to get the chicken as I had had it before 4 pieces no sides for a good price. And it was delicious and I told others how good the chicken was. Today however the chicken was dry.

Ordered the "#1 Combo". Drove all the way home in traffic. Relaxed on the table. Prepared the napkins. Opened the box. And could not believe my eyes. A freaking COOKIE. Where the ** is the ** coleslaw? Who controls this? A "#1 combo" needs to come with: CHICKEN, SLAW, AND MASHED TATOS. NO FREAKING COOKIE. Who thought to do that?? I just threw away my whole meal. I REFUSE to eat it without the REQUIRED coleslaw that these idiots DO NOT INCLUDE.

Hello! Today my husband and I tried your new chicken sandwich. While it was very good, I noticed that the breading did not contain the 11 herbs and spices as your regular chicken. When I think of KFC I think of 11 herbs and spices. I've eaten KFC since the mid-60s. I really expected the herbs and spices to be there. So disappointed in that. Any way to make a change? I think your product would sell better by adding the herbs and spices. Thank you for having a forum that I could pass on my suggestion. Carla **

Ordered 8 pc. chicken, 12 pc. tenders and large fries. $40 worth. Fries was the only "tasty" item, but for $4.39, I would have expected a lot more than the handful I got. Chicken was bland, tasteless, greasy and the smallest pieces I have ever seen for twice the price of Popeyes. 11 herbs my **! I cannot believe KFC remains in business. Worst product ever-I will never again bring my business to KFC. As far as I am concerned, their offerings are nothing short of garbage! Purchase was made on 4/23/2021 @ 01:48 PM.

I look on the menu and think as everyone does ordering from a fast food place. KFC has been my favorite for years and for 10 years we have gone to the Waynesboro, PA KFC. The best service ever and the employee make you feel like family.Lately, the past few months when I order a meal for 4 The sides are only for 2 people. I was told the regional manager told them only 1/3 cup of filling in the pot pies and only 2 spoonfuls in the sides. This is not stated on the menu. When the pot pie cools the crust goes down to a total filling and crust together 1 inch. I have photos. The mashed potatoes is filled only 1/3 to 1/2 full. One time I could still see the bottom of the bowl. The photos on the menu I take as a full bowl.

This would be my first bad experience with KFC. I went to the KFC on Crosstimbers and 45 North in Houston, TX. I wanted the special they had for 4 piece extra crispy combo. I ask the lady was it for tenders or chicken, She told me that they was not doing specials on today. Why have specials posted and not honor them. Well I got the 2 piece extra crispy chicken combo. I received 2 piece original that looked 2 days old, and a mac and cheese, no drink with the combo. The only thing that I was able to eat was the mac and cheese. I am very upset, never received this kind of treatment before. Very Very Very upset to spend almost $7 for a meal and get something you can't eat.

Hello I live in Sudbury, On Canada and ever since our KFC restaurants have been taken over I have not gone there yet and been satisfied. They have very bad bed side manners and can't understand me most of the time. I seen the advertisement for this new chicken sandwich and was totally disgusted. I don't know what they gave me but it did not look anything like what they advertised, so I went back in the store and showed them it and said what is this and it certainly did not look anything like the picture. She didn't understand what I was trying to tell her so she asked if I wanted another one and said, "No just give me my money back or a couple pieces of chicken." I received one chicken leg lol. I also want to say the gravy has no flavour at all.

Despite the obvious, in the title to this review, I am thrilled that KFC still offers the same quality ingredients and products for consummation that I remember so well, as a child. I remember, as a very small boy, being in the back seat of an American car with my sister and father at the wheel, my mother in the driver's side, and being simply famished from having driven all morning and well through the evening, without food.

I ordered online 5 piece tenders meal. The Nashville sauce was so burnt and thick like someone spread burnt mashed potatoes on top as a sauce. I took it back as it wasn't edible. When I got there they asked what happened, I told them to just look. So he gave me my replacement tenders (I asked for NO sauce this time thinking they might repeat that nasty stuff) so fast and said sorry. Didn't give me an explanation nor my biscuit that was in the box. So I called the customer care number and told them that I took a picture and I will be forwarding that pic. Bottomline, they refunded my 8 bucks. I know like this seems like a lot for 8 bucks but I'm tired of companies' poor service.

KFC's food has declined in quality it's very disappointing. The Chicken went from tasty to very disgusting in the past two years! I don't think I will ever eat from KFC again! Save yourself the hassle and go with Popeye's or Jollibees.

Something has gone severely wrong with the Colonel's recipe and chicken in Malaysia under the franchisee QSR Malaysia sdn bhd. The chicken coming out of all KFC outlets are tasting like Muslim roadside chicken stall! I'm writing this because I want to warn my fellow Malaysian and foreign consumer to be careful! Go taste for yourself if you don't believe what I have shared! If you agree please come back and support me.

There were East Indians. Not to be racist or anything but they barely understand me and they couldnt even put in orders, this is in Thunder Bay Ontario. They barely couldnt even speak English. I'm very upset with the employees they hired. They need people with more understanding with English.

Ordered KFC 8-piece FAMILY FILLUP meal. Chicken was hammered! So dry and overcooked... Pretty much inedible, unless you were really desperate. The best part of the meal was the instant mashed potatoes and gravy... Pretty sad. What a waste of money. Will NEVER get KFC again.

Two stars because the chicken was edible. Online order was supposed to be ready at 6:15. They were busy and asked me to wait, thanked me for understanding. No problem. At 6:40, finally got the order and went home. On the plus side, got everything as ordered. The chicken, I assume, was fried at some point. 16 pieces were crammed into a bucket, drumsticks on the bottom, thighs on top. It was a gooey, stuck together mess. It looked like steamed chicken. When I tried to take out a piece, it completely fell apart with half of it sticking to the mess underneath. And I paid $41.14 for this meal. We swore off KFC three years ago after an overpriced fiasco in Grainger IN. Our local fried chicken place closed earlier this year leaving us with KFC as the only option within 15 miles. So...I guess we'll be making that drive again from now on.

I did get a greeting, then I heard the young lady said free Pepsi. I replied "that's nice I get a free Pepsi", she replied "no I wasn't talking to you". I inquire about the $20.00 dollar fill up meal. She Said "yes". I asked her "do I have it with 2 mash potatoes and gravy". I explained why that the gravy Does not have no taste and it’s too bland. He said "that's not my fault I cannot change it". I Mentioned to her that I would get it and go to Popeye’s, by walking over to Popeye's chicken and Get the thing of their gravy because it tastes good. She said that that's your choice. She Acted like she didn’t even care.

I have always loved KFC. We decided to try their new fries. We ordered chicken, biscuits, fries, gravy and the cookies. The only things worth eating were the cookies as everything else was soooo greasy it was hard to hold let alone eat. I think KFC has seen its best days way in the past and should just close the doors. We ordered online, and I was there at the time requested to pick up the order. The order had not even been started. Once they handed the order to me, I started to check the order and she told me she forgot a piece of chicken. So she fixed that. Then I asked about the cookies and gravy, and she went back and grabbed another bag to add to the order. I was the only customer inside. Needless to say, no more KFC for this family.

Had a hankering, (is that even a word?) For KFC's two can fine for $10.99. Went in, stood in line, ordered, went to pay and the girl looked at me like I had three eyes. She stated, as a matter of factly, "we don't take cash, only preorders is charge card". I mean if they had advertised it at the entrance I would have not even bothered going in. What a waste of time. I emailed head office but that fell on deaf ears. My no more KFC for me. I'll take my hankerings elsewhere.

Terrible. Food missing. No napkins. No butter for biscuits. No utensils. Actually 10 chicken tenders missing. Contacted them online. No response. We had just gotten on the busy interstate for a long ride home. No dinner for us. I guess we were supposed to eat mashed potatoes and coleslaw with our fingers. The bone in chicken had very little meat on it. Angry beyond words.

Ordered food from their store located at 900 Dufferin St, Toronto. Hair in my food and portions were half size. Contacted the store and was hung up 3 times on!!! "WE ARE BUSY NOW SO CALL BACK LATER." Exact words from their so called manager!!!!

I have eaten KFC for all my life just about ALWAYS wonderful until today. I know that there have been a lot of problems because of the pandemic But if a food place is going to stay open they should still make their food as good as possible, Correct? I had a craving for KFC today so because you have a special on dark meat in bucket I stopped and purchased one, came home and sat down to eat and it was HORRIBLE!!! Wasn't KFC!!!! Don't know what food place it was but it sure didn't even resemble KFC taste, texture and was so greasy. bucket has a pool of grease in bottom. What happened to you KFC? SORRY not going back. Broke my heart!!! receipt # ** 8-26-20 124pm. KFC survey code bottom of receipt **.

This is for the store in Bixby, OK. We ordered the $20 fill up with an extra Mac and cheese. Got home, no biscuits. Instead of of the coleslaw we ordered, we got green beans. I HATE green beans. I called the store immediately and no one would pick up the phone. Literally let it ring until the phone disconnected automatically. After trying to call 3 times I finally called the Customer service number. Filed a complaint. Responded to survey on my receipt and also stated the problem. That was 06/14/20.

My husband stop by KFC on Windward Pkwy in Alpharetta, GA on July 23, 2020 to bring home our dinner. He bought a bucket of chicken with mashed potatoes and gravy, slaw, and biscuits. The biscuits were so hard they could be considered a lethal weapon; the overcooked chicken sat in at least 1/2 inch of burnt oil in the bottom of the chicken bucket; the gravy looked like burnt blood; the instant potatoes were very dry; and the slaw was limp, how do you make limp slaw? I tried to call this KFC store and they did not answer. I have never experienced a KFC like this store, ever!

Months ago we ordered online and was given a 20 minute time for order to be ready for pickup. Arrived 22 mins later. Told to pull around front. 1 hr and 15 mins later received food. Complained to headquarters, received a $5 voucher after spending $40 and wasting over an hour and a half of our lives. What a joke!! I will never go back to any KFC. Overpriced and overrated.

Last 4 visits to KFC have been TOTALLY unacceptable! My last 4 visits of just chicken only, original recipe, looked and tasted like it came from some Gas Station hot plate. Greasy, tough and overcooked. Dark means meat not dark fried right? What happened? The restaurant: Cabot, AR KFC.

I came in at 10, the door is still locked. Store Hours' sign says that they open at 10. After I was let in, They said that it would take 8 mins for my sides to get cooked. I only get so much break. I just feel like they could provide a better service.

Went to the Evans Mills KFC 2 days ago, went home to eat the chicken and the it was raw. My fiance opened his $ 20 fill up and it was burnt and hard. Couldn't eat it at all. I was sick after I ate a small piece of my chicken tenders. We had to throw it all in the garbage. THE STAFF SHOULD BE ASHAMED OF THEMSELVES..

After I went through several different channels, and repeating myself so much that I copied and pasted everything-twice, I was sent an email that they will be refunding me. This was through Grubhub. Kfc on Facebook got me through to them. I was told the refund will be on my card soon. Great response time. If you can get anyone. Takes time to find the right place, but they responded quickly once I did.

We had been on the road for 2 days and were finally home in Walsenburg, Colorado. We decided since it was late, almost dark and we did not want to have to make dinner that we would stop at the Walsenburg KFC. We ordered 2 of the $4 chicken tender fillup meals. Well they did not have that item there but they had a $12 tenders box that had 2 more tenders than the 5$ fillup box. Well we were hungry and tired so we ordered 2 of the $12 tender boxes. The lady at the window said that they were cooking more tenders and asked us to pull up front and wait... We waited about 10 minutes and she brought us our meals. Without checking we headed home 12 miles away.

I went to KFC on Bergen street Newark NJ. Employee not using face mask and gloves when taking ordér and handling food. The manager was right there and seeing all this and did nothing I took pictures of person who served my food without mask and gloves.

So mad, we did a mobile order for KFC and then we had to wait in the drive through, even though we already ordered food. And another man did the same thing but went In the drive though again cause his food was wrong. What is the point?

My husband told KFC several times of my allergy several times!!!! The manager even gave us the food and said they were cautious. They smothered my potatoes with the very ingredient that My husband made them very aware that I was allergic to! The worst part is not having to go to the hospital because I almost died!!! But the spit in the face they gave me by sending me a damn $20 check basically telling me, “oh well!” TF why I don’t eat at ** holes like this place! He wanted to go is the ONLY REASON why tf I gave them a chance!!!! Not only did they really mess up and jeopardize my life’s breath and well being but gave me a slap in the face!!!! They will so apologize when I have a lawyer call the CEO!!!! So if you have any allergy you should skip this place because they surely don’t give a crap if they kill you!!!!

I went to the KFC on route 38 in Cherry Hill, New Jersey on April 9, 2020. I purchased the $20.00 fill up box; which consists of 2 large sides, 4 biscuits and eight pieces of chicken. I should've known that this was going to be not totally satisfying by the tone of the worker's voice and when she offered the crispy chicken instead of original. When I picked up my order, I noticed that the worker was wearing a long wig with just a hat. Regardless of it being her real hair or not, her hair should have been covered. Even if management didn't require her to do this, it is common sense to have all hair covered. When I arrived home it was about 730pm, and began to eat with family, I found a strand of hair embedded in the breading of the chicken. I had not seen this before.

I am so done with KFC!!! Every time I have gone in over the last few years I have swore I would never go back. About 18 months ago I went to three different stores and none of them had any chicken! A couple of months ago I tried again and surprise, no chicken. How can you stay in business when you never have any product? I decided to try again today, I went in for take out. The counter has a big chunk broken on it. I asked how long it had been like that and the guy said it had been several months. I should of turned around and left. If you can't maintain your counter that everyone can see what does your back areas that aren't visible look like? Yuck!

KFC advertises a $5 fill up but not one KFC has one!! False advertising!!! Sounds like a class action lawsuit looking for a place to happen. Total scam on the public!! Don't eat there and let the corporation know what is going on.

Depending on the KFC you visit will determine your experience. We recently moved from Roseville to Brentwood. The one in Roseville is clean, great food and customer service. The one here in Brentwood is dirty, bland food and surly customer service. We tried the famous chicken sandwich in Brentwood and there was no pickles or sauce on the sandwich. I contacted KFC headquarters and they did reply with a sorry and hope we'd try again, but no coupons to entice us back. My parents have had the same experience in the Bay area. They don't go to their nearest KFC as it is not good. They travel to a farther one.

I bought the 20 fill up. 8 pieces of chicken, 3 lg sides, 4 biscuits. Let me tell you the chicken was so small I just could not believe it. Like the breast was as long as a standard cigarette. And a leg was the size of a wing. I promptly called the 1800 number and told the lady about my bad experience. She told me someone would call me maybe later. No call as of today but I will be calling back! This also happened about 2 yrs ago. I got a 10 gift certificate then. By the way this KFC is in Collinsville. Va near Martinsville. Va 24112. I dont think I will ever go back. Too many times this has happened.

On my way to the Hilo airport, I paid $13+/- for a 12 piece of Nashville Hot Chicken Wings to eat while waiting for my flight. What I received as a box full of grease. There was so much grease, it soaked through the container and bag. I placed in another bag and it soaked through it. When I went to eat the chicken, it was soaked with grease and no taste. I threw the whole box into the nearest trash can. NASTY -- NEVER AGAIN! I would have gotten more satisfaction throwing the $13+/- out of the car window.

I purchased a box of popcorn chicken at KFC in Margate Fl. It was dry, salty and cold. When I tried to get my money back I was informed I can only get another popcorn box. I called the consumer phone number, they confirmed they will mail me a voucher and I would have to wait. I presented the box of unhealthy popcorn chicken with my receipt and they still did not want to give me my money back. So KFC can sell any junk and unhealthy food and there arw no consequences. While other competitive fast food restaurants are trying to help consumers to eat healthier, KFC is doing just the opposite; contributing to high blood pressure, cholesterol and other related diseases caused by unhealthy eating practices. No accountability. SHAME ON YOU KFC!

As my family walked into KFC at 7:30pm on 12-29-19, an employee of KFC says, “well crap!”. It took several minutes for another employee to appear from behind the wall beside the cash register to ask us what we wanted. She then proceeded to tell us they were almost out of chicken and since it was so late, they weren’t frying any more chicken. A few of us had to use the restroom but decided not to because of the stench and uncleanliness. We ended up going somewhere else because we clearly were not welcome.

This KFC really needs to get shut down. The food is horrible even the drinks was disgusting. Please hire better employees who cares about Good quality food. This is my last time going to KFC which sucks because this is one of me and my kids favorite places to eat.

The Cornelia Georgia KFC has horrible service. Waited almost an hour for my order and was eventually told it was given to the incorrect customer. Asked for my order to be refilled and the manager said she would check and asked for my receipt and walked away. My order never came and I requested a refund which was slowly given with no apology for the problem. Very poor location for KFC. We will never eat at this location again.

We have a new KFC in Locust, NC and it is the worse. It was good really good the first day open and now it is the worse. I have wasted more money because they can’t cook. The DM needs to come back and make sure they know what they are doing. The food is not good and the orders are always wrong.

I'm sure I will never order again. My order took 1 full hour and the worst part was the delivery guy who’s been rude and insisting for his tip even though he didn’t deserve it at all and he ended it saying that he wish we will never order again. Well I assure you that we will never so don’t worry. Such a very bad service.

I have been a loyal KFC client in many countries but this takes the cake. I lived in Winnipeg for 20 years and knew the 2 Owners of the Champs Food System. Then KFC was very good.. It is not the same Colonels recipe.

My husband and I have been eating KFC hot wings for about 20 years now. We decided to go get our usually 20 piece hot wings. We got these wings and sat down to eat them and what just happened here? Did we get a bad order? These were terrible. They taste like old cooking oil and the crust on the wings were hard and so thick. The crust keep falling off the wings we could not finish them. We had to throw them away. “KFC GO BACK TO ORIGINAL HOT WINGS PLEASE!”

When I think about crispy fried chicken recipe then at first thought about KFC fried chicken. KFC always provides crispy crunchy chicken. I think KFC is the world's no one brand who provides most yummy chicken.

I must say that I visit this establishment on average 4 times a week and I have never experienced such a deplorable level of customer! So this evening myself and a friend went in to the KFC down by Springs Plaza in Half Way Tree to have a meal and standing in that awfully slow line for nearly half an hour, when I finally got to the cashier and went ahead and ordered a Zinger big box and I made sure to specify that I wanted a barbecue zinger and a spicy tight as I cannot stomach the spicy zinger, the cashier asked if that was all and I said yes and stepped aside to allow my friend to order and apparently the woman cancelled my order!

I always go to KFC on University Ave, in Rochester on my lunch. Like 2\3xs week for long time now. Had taken couple coworkers out the Friday before Labor Day. Had the worst woman wait on us. Was like we were bothering her. Got the order wrong of my coworker. And my mac and cheese bowl was not hot. And like 3 pieces of chicken bites in it. Had we had time we sure would of went back. Sorry KFC but my experience this time Xs out all my good experiences.

Great job Niceville KFC! I ordered a$20 fill-up. 8 pieces of chicken plus sides should be perfect for a family of four. First, I watch a taxi driver pass a Cefco (gas station) cup through the window. Worker takes it, removes the lid, then I get to watch the lid and straw roll around on the counter while the cup is filled and passed back through the window (thank goodness we weren't getting drinks- I hope nothing of mine touches that counter, it wasn't wiped down at all after). Roll up to pay, my card is left in the credit card machine as the worker shuts the window and walks out of sight (um...excuse me?). Get home, only 6 pieces of chicken and two are so small that they look tiny beside a standard #2 pencil (I have pictures). Second try at this KFC, 2nd time we've been short chicken. I do not recommend unless you like being short-changed and running risks with your method of payment and sanitation practices.

Very bad experience. Tried many times but always bad experience. Always very very late even after 2 hours. Some times they delivered incomplete order. Very unprofessionals. Don't want to try next time.

My family and I visited our KFC in Nevada, Missouri. We have been trying to eat healthier, so all four of us ordered salads, We waited quite a long time before we were finally told they had no forks...or spoons. We were told they did have knives, though. I went back to our table and told my family what the employee had just told me. We agreed that we didn’t want to eat our salads with our hands. (FYI: There is a dollar store across the street from this KFC that sells plastic forks). As we were getting ready to cancel our order and ask for a refund, an individual from the kitchen staff came out with four salads and asked, “Well, do you want these salads or not?!?” He was very rude. We asked him if they found some forks. He told us “No...So do you want these salads or not?!?” We told him we did not. We got our refund and left.

This place is a waste, NEVER spend your money here!!! The chicken was undercooked, and had human hair in it..I called and was ignored, so I called the corp. 800 number they have escalated the case to the restaurant 11 times and no response...They have escalated it to the area manager 12 times and no response, I filed thru the B.B.B. And still NO RESPONSE....This location is really messed up, I paid 32.00 for food I could not eat and they won't even talk to me mush less refund the money. Management is very poor. Customer service is even worse. DO NOT GO HERE IF YOU CAN AVOID IT....I would give them 5-negative stars if I could....DO NOT EAT HERE!!!

I got two wings instead of what supposed to be in my big box deal that I paid my hard working money for to be exact $12.20. I want my money back. The chicken in the sandwich was so salty I couldn’t eat it, this KFC just opened in the mall where I live. I guess they don’t have good workers there like they don’t care about customers reviews.

At the KFC in SE Portland on Powell Blvd, the drive thru service person actually said, "If you can't afford the food here, don't bother coming here," when I asked how much an item costs. She got our order completely wrong and overcharged by more than $10.

My nana took me to KFC and they gave me a cookie with my meal! I also love spicy chickennnn! Go eat KFC nowwww! I'm so happy I could just eat all the chicken in the world. ILY KFC. I rate this 5 stars!!

This location on Youree Dr used to have the best food. Now I have made my last purchase at this location. I was the only in line at the drive thru 12:00pm. I ordered 2 piece white and the chicken tasted old and was so greasy. Apparently employees do not give a flip how your food is presented. The bottom of the box was not even folded and put together and the food fell out in the plastic bag. Awful! Horrible! Don't waste your money going here! This was going to be my lunch, but 9$ I spent and the food was thrown to the garbage where it belonged! Will never go here again, Would give a 0 star if I could. And to the employee in the drive thru, you should be ashamed!

Bought a meal for my family from the Drive Thru. The staff packed the two gravy pots on their sides and unsurprisingly they both leaked out. I had the bag on my lap at the time and was very lucky to get away with minor burns to my legs, it could have been a lot worse. I contacted KFC to complain and they have completely ignored me.

Sadly for a big well know chicken company that they don't know how important it is to make sure that chicken are cooked before you served them to customers. We bought hot and spicy chicken last night and shortly after I had one piece I felt ill with sore stomach and never thought it could be the chicken because the rest of the family had some but the smaller pieces. In the morning I thought to check what's left because my stomach is still sore and to my surprise the chicken is still raw inside so my daughter took it back and the manager said, "Oh I'm sorry. Here is your money back.." I wonder how many customers who got sick from KFC raw chicken but never reported it so KFC must have a process to ensure they don't serve raw chicken..

Visited a local KFC to purchase a chicken strips in a bucket 'family' meal. According to KFC, that bucket package deal is called a "Tenders Meal" and consists of 12 Tenders, 2 Large Sides, 4 Biscuits, 6 sauces. When I looked up at the menu sign over the register after placing the order for the 12-strip "Tenders Meal" I noticed the advertising at the top of the menu that said, "Free Cinnabon biscuits with ANY 10-piece or more MEAL." (Capital letters typed here for emphasis.) So, given that the "meal" we ordered included was more than ten pieces, I asked about the free Cinnabon biscuits.

I went to the KFC in Holland Michigan on Lakewood and was looking forward to having some crispy 12 piece bucket chicken with three sides. After I completed the order, the total came to 32 dollars and some cents. I asked what was that again, and then canceled the order. Geez, the next day my wife went to Meijer and picked up 24 pieces for 20 bucks. Are the employees making 20 bucks an hour?

I've ordered from KFC in Boscombe now 3 times and out of the 3 times I've visited I've spent over £30 each time, twice now the orders were wrong, burgers dry and sauce and garnish was very little to none, they don't speak English well enough to understand how disgusting the quality of food and service was performed on both occasions.

Their chicken tenders are too small for the price. I spent almost 8 bucks and all I got was these tiny little tenders. Instead of giving me another 2 chicken tenders they made a big drama out of it and gave me my money back instead. So I went to another place to eat and they lost a sale.

I always get the same lady at the counter. Her name is Dana. She is always smiling and very kind. I never have to worry about my food being old or cold. She always takes good care of me, and I usually go on my lunch break, and waiting long has never been a problem. Good job Dana. I will be back.

I waited in line for 10 minutes at least. It took them that long to take one of the orders in front of me. When the guy in front of me pulled up after waiting a half hour, they told him that they were closed. I have had bad service from this location on E 47th before. WOULDN'T RECOMMEND THEM!!!

We have not visited Aircraft for a number of years. We used to enjoy it as a treat. We went to the local drive through, ordered the meal, drove to the pay counter, paid for the meal and were told to go and wait in the car park where the order would be brought out to us. We parked up and waited and waited. Nothing came out. After about 20 minutes we drove round again.

AVOID KFC AT ALL COSTS. THEY STEAL YOUR MONEY. I brought a meal from KFC and as usual by the time I got home it had items missing and the discount I was meant to get was not applied so after contacting KFC the sent me a goodwill gesture of £3 after spending £19 I thought this was a complete joke and an insult. I also want to say it’s not a goodwill gesture when they have breached their contract with you when you paid for a product and didn’t receive that product so it is insulting when they call the compensation a goodwill gesture like they don’t have to do that.

We ordered our meal earlier than we thought so they told us to wait because they were trying to make us more chicken. So minutes pass by. Almost an hour pass by and we are still sitting in the front of KFC waiting on some chicken. The man that be in the back came and say us in the front and was like, "Oh I forgot y'all was out here," so we went back in and I'm still waiting so I just got my money back and that was the end of that. No good customer service whatsoever.

I walked in with a Grubhub person at the same time and they ignored me saying that we were both Grubhub and when I tried saying something I just got a look and continued to ignore me. Nifong boulevard location in Columbia MO.

Went to KFC in Watauga Tx, ordered spicy chicken and it was the worst I ever had. The chicken was soaked with some nasty liquid they consider spices. On 1 to 10 I give them. -10 super gross, Popeyes is a great 11 for spicy chicken. The cinnamon roll also nasty. I will never eat that nasty chicken again. Sorry I wasted $40. You want good chicken go Popeyes chicken.

I go there every week for 19 years but I will never ever go back there again. I always go to KFC since I was a kid but I am never going back again. The last time I went there me and my girlfriend ordered the food and she asked them to do the tenders and the guy at the cash didn’t know how to do it so a woman worker came and showed him how to do it. When I asked him to do my that way he said he can’t, so I asked him if he could give me more popcorn chicken to make up for the boned chicken and he said that he can’t do it and that he didn’t understand me.

Location (Lanes Av. Jax. Fl.) Very bad customer service on 2 visit. Not returning credit card or receipts. Wrong orders, I had to return and get the right order. Drive-thru service very ugly (I waited and had to drive to window for service and no cars in front of me.) Don't have enough change in draw, so then if I didn't have 5s and 1s you'll couldn't give me service. I'm glad that I didn't have a $20.

KFC was a delicious restaurant but now it began to become a really bad. I mean the workers are good but the chicken does not have a taste as there were no spices on it. That is the only negativity. Otherwise it's a really good restaurant.

I had my order truffles fries and I feel very disappointed when I received the food. The color and attraction on the photo make me feel so hungry and tasty in first but...oh my goodness...THE FRIES TOTALLY LOOK SO DIFFERENT FROM THE ADVERTISEMENT!!! I feel like I've been cheated cause when you see the food portion so little and color look so different from photo.

I am very disappointed with how KFC chicken pieces have shrunk in size. The only whole pieces of chicken supplied are the wings and drumsticks. All other pieces are basically unrecognizable. Breasts and thighs are cut what seems to be in half. You no longer get a full thigh, rib breast or centre breast. In the past, when I ordered 8 pieces, I'd get 8 full pieces basically representing a whole chicken. Now, you get 2 wings, 2 drumsticks and 4 tiny pieces of randomly cut pieces of chicken which no longer represents a whole chicken. It cost me over $17. Bye bye KFC, hello Popeye's and Mary Brown's. I'm done with KFC...

I go to drive through order the 16 piece family meal and a famous bowl. I am told they are out of corn, so I opt for two mash potatoes and two coleslaw. I get to the window and am asked what I ordered, I repeated my 16 piece family meal with a famous bowl and 2 potatoes and 2 coleslaw. The lady at the window said, "We have here a 12 piece meal for you so do you want to add a few extra pieces?" I said, "No I do not want to pay extra for adding pieces, I ordered the 16 piece and I want the 16 piece." She takes the register receipt to a large guy and tells him I want the 16 not the 12 with adding extra, he said charge her for the 16 piece. I paid for it and waited.

I started to notice some things that were odd when I came here for the third time in one week. The first two times were okay, but the third time I could see that they’re probably going out of business. I ordered 3 combos of chicken. One of which was coated in sauce. The other two were plain crispy. My previous two trips they had given me two sauces when I bought only one chicken combo. This time I got 3 chicken combos, but still could only get two sauces added. My boyfriend also got a lemonade with his order which was an added 30¢, but then noticed he had 80% ice and finished the drink in a matter of minutes. (No exaggeration). The straws are cheap, I’m guessing they give sporks to lessen the cost of getting different utensils, and the chicken is small. Nothing like I remembered it being.

The last 5 or 6 times we have eaten at KFC we have noticed big time that the chicken, no matter what the coating, that the chicken is all breading and hardly any meat. Check it yourself...when you get a piece of chicken peel or take off the breading and see how big the chicken actually is. There is hardly any meat to their chicken. Everything else is fine and tastes good, but you get no meat, just breading. My wife prefers dark meat and she is diabetic and can't eat the breading. When she pulls the breading off there is nothing left but a really small amount of meat and bones.

The buffet had very little potato salad, no green beans, two pans of chicken with a total of 6 pieces of chicken that looked like it had been leftovers from lunch, no dessert and overall pathetic. This was at the dinner hour. There were three cars waiting to get their food at the drive thru. We will not be going back anytime soon.

I grew up eating KFC, always enjoyed the Wing Ding dinner, you get 4 pieces of wings, wedge potatoes, biscuit, mash with gravy. I live now in Thailand last 14 years. Twice a year I return for a visit to San Francisco. Maybe it is the new minimum wage of $15.00 per hour but went into the store on Taraval in the Sunset district and ask for a Wing Ding dinner total cost with tax was $10.78. In the past, when I get home the small box they give you with everything inside one can barely keep the lid closed.

If I could give the rating a 0 I totally would. The girl who took my order was impatient but that was the least of my worries. I get my 3 piece chicken with mashed potatoes, a biscuit, cookie and drink. The price was $6.30 but they couldn’t pay me to eat from that place again. I get in my car and drive home and get excited to eat the chicken I was craving. The first bite was awful, felt like I was chewing on a chunky fruit roll up. Gave it another chance and almost puked it up. Next I tried the biscuit. It was okay.

Their chicken is super small now and expensive too! Compare to how they were couple years back. I think they should give back the big and juicy size chicken that they use to serve before the fact that their prices now is also too pricey!

My experience was fine. Service was fast and friendly. It's when I got home that I became upset. I bought the $20 12 piece chicken tender family meal. I've only purchased the bucket of chicken in the past and have never been disappointed so my kids wanted chicken "with no bones" tonight. I wish I would have taken a picture for you. Half of it ended up in the garbage. The tenders, if you can call them that were various sizes, over fried, dried out and basically inedible. About 4 of the 12 pieces were just a long, skinny piece of fried chicken skin. Seriously.

If I could rate 0 stars, I would have. I ordered chicken tenders that were cold and rubbery, with way too much breading. The service was very poor. Granted, they have just gotten a new menu 4 days ago, but no one had attempted to familiarize themselves with it. And the price was more than double that of McDonald's, and did not taste nearly as good. I am not a fan of fast food, but it's great when you are in a hurry...but I won't be going to KFC AGAIN.

My son ate just two nuggets and start complaining stomach ache and dizzy. I took him to the dr and dr said he got food poisoning. Dr told me she got 4 patients same day of food poisoning who ate food from KFC. So guys please don't eat KFC Food.

If they had 0 stars, I’d definitely give this place that rating. I attempted to order thru the drive thru at this location (Old Spanish Train in Houston) and I had 1 order with 5 different items (boxes) for 5 different people. I was in complete shock when told I could only get 2 items per order in the drive thru. Where they do that at?! Never in my life have I heard of such stupidity. Then when I made the comment that that didn’t make sense, her response to me was it would make sense to come in if you’d like. Rude!!! Never again will I visit a KFC if this is what/who you employ. And I will share this with as many sites as I can to make sure the business hurts!!!

Purchase an 8 piece meal and I received 4 thighs, 4 legs all dark meat no breast no wings. Called West Columbia store where purchased and they were very rude. I will be going back tomorrow to see if they can explain this. I really got taken, and my family had a trouble supper. Thanks KFC.

I went to purchase a meal today at KFC in Torrance on Sepulveda and Arlington. The lady worker her name is Maria gave me an ice tea that smelled like sewer water. Do not ever go there. This place needs to be closed down.

I had the most worst experience ever tonight at this location and will not return and will make sure to let my friends know also. Me and my girlfriend didn’t do anything wrong. Went got to the drive thru and was told there was a 25 minute wait on chicken and if we would want to wait. We said yes and then proceeded with our order which my girlfriend ordered a number ten with potato wedges and coleslaw and a Pepsi. I ordered a number 8 with a Pepsi. We was told the amount was 14.23 and then we was told to pull forward which we did. We waited and waited and while we was waiting all the other cars behind us was getting their orders and passing by and the time was just ticking so I got out to find out why we had not got our order yet and they locked up the doors since we was the only vehicle left waiting so I walked back to the drive thru window and the four women inside the store was just laughing and playing and joking in there.

I got a 3 pc meal previously from a local KFC and within an hour began being violently ill. It smelt perfumey but tasted fine. I had 5 days of food poisoning. I even had to go to the doctors to be prescribed medicine to rehydrate my body with all the sickness I suffered. I've always loved KFC so I'm so disappointed. I got tested for what kind of food poisoning it was and guess what? Salmonella! Never again. God forbid my children didn't eat any...else I'd be taking this further.

The K5 meal chicken tasted old, mashed potatoes was cold and I did not get the cookie in my 2 meals I bought. There was 1 cashier who was fixing and taking orders. I had a bad experience the last time I came to this KFC. Don't think I'll come back.

Some bloke called Luke works here who'll palm you off with some sort of Meal-Deal that's an approximation of what you actually wanted. Luke, just listen - don't waste time trying to turn my order into a deal, just give me what I want, I'll pay, sit down and eat rather than trying to work out why my order is incomplete. Add to that poor handling and hygiene, long wait for fries and the whole experience becomes a total waste of time and money.

Today I sent my daughter to KFC to get me the Big Box with 3 legs and double mashed potatoes. I was at work so she dropped my food off to me and left. I was very disappointed when I opened one container of my mashed potatoes. They were powdery with the gravy on top...Ugh!! I was so disgusted. I called up there right away and ask for a manager. The lady that answered said she was the manager (Ms. **). I told her all about it and she told me to write her name on the receipt and she'll take care of it when I come back up there, she apologized as well.

On November 15, a Thursday night, I went to KFC on Manchester Road which is close to the Cecil Charlton Park to buy what I usually buy which is the famous bowl. It was 8:30 when I entered and joined the line. I know KFC is most times crowded because a lot of schools are in the area hence a lot of students plus non students go there to purchase, but I did not expect it to be crowded at 8:30 in the night. One person was cashing, and at the serving area, there was also one person.

KFC: 720 NW 37th Avenue Miami, FL 33135. I have to give this KFC a number 1 in reviews because I went there this afternoon and I was totally disappointed. I had been to this location once before and found it to be more welcoming than this afternoon. The place was completely filthy and dirty. On top of this I asked a worker there at this location to please assist me in cleaning a table. There were more than 4 tables empty and completely dirty and she simply told me very calmly if I wanted napkins to clean the table. I completely stayed stunned at the response. The only other place for me to sit was the floor and that too was completely filthy. I asked her again and she then again said the same response and then I guess the young lady Ms. ** that assisted me with my order sent a young man to clean the table.

Yesterday I tried the new chicken and waffles at KFC, was so excited to try. First complaint it's too expensive, for two small waffles, a breast and a wing. It was like $7.49. Second the waffles were very heavy like pound cakes, and so sweet. It was gross and that's without adding the side of syrup they gave me. The staff was very friendly and I usually purchase the $5.00 fill-up, just wanted to try this new item but won't ever get it again, don't see it lasting very long because the waffles are way too sweet like they took a cake mix and added more sugar and poured it in a waffle maker. My mom got the chicken strip $5.00 fill up the mashed potato and gravy looked like they had to borrow the gravy from her container for another, there was crust at the top like there was more gravy but was poured off at a later time.

Yesterday, I have visited the new KFC outlet in Thiruvalla, Kerala, India. The outlet is having a good ambiance but the service of staff was very much disappointing. We could not understand what the staff were saying, it was not fair and clear enough. And we ordered 10 pieces of fried chicken and that too was salty in taste and was not at all crispy. Better training needed to the staff I suggest. Thank you.

Had guest over and decided that KFC Morningside Store in Queensland (4170) was the way to go and bought the $41.95 (Order number ** on the 1/11/18) mega pack. Ripped off by 18 nuggets and six pieces of original were hard and crusty and dripping oil. KFC response was to ignore the complaint altogether.

Went to get a 12 PC original chicken. They didn't have all original so they said they could do half and half. Stood and waited for 20 minutes and then they asked what I was waiting for. People who came in after me were getting their buckets of chicken. No apology. Who doesn't have one of their main menu items at the supper time rush. Visited store in Moorhead MN. Very disappointed.

So... August 24th we went to have lunch at KFC located on 20320 FM 529 RD Cypress. Paid $25 cash for our meal and we never got it, try the soda machine and there who're nasty... taste like carbonate water, we ask for our money back and they said that they don't do refunds. They wrote in the back of the receipt a phone # and the name of the Manager to call back for refund??? I'm never experienced something like that, so they literally took our money and told us in our face, "You not getting it back!"

My husband and I went to KFC in Omaha, NE on Blondo street. We were met at the window by Brian who was very cheerful and helpful, even though they were about to close. I have had many good experiences at this location, but even though there was 1 minute to close he didn't rush us and was very kind. I love KFC, and this location is always very nice and friendly and the food is always on point. This was about an hour ago.

I have see KFC online delivery Malaysia in Facebook and I also order it. The menu was 3 pcs crispy tenders the normal one and 3 pcs crispy tenders (dunk in dip). When I ordering KFC the time was 1:30pm. The deliver man came my house at 4:30pm. I try call the KFC head office. They said, “Your food is on the way”. And I try to call again... Again they said they are on the way. So the deliver man never come means CL again. Lastly he come but I don't know whether he search my house take too time or something else. Then I also paid the KFC food RM 18.00.

While in the drive-thru at KFC located at 15821 Pines Blvd Pembroke, Pines Florida, Employee ** (refused to give last name) closed the restaurant while I was in line at the intercom ready to place my order. I arrived at the store at approx. 11:50pm - 11:55pm. The store was clearly still open as other customers ahead of me were placing orders. Upon arriving at the intercom waiting for an employee to take my order the restaurant was shut down while I'm waiting at the intercom to place my order. Finally made it up to the window and Dale refused to take my order, then threatened to call the police stating that I was trespassing as I inquired about his name and to speak with a manager.

Went to KFC in Selma North Carolina. It took almost 30 minutes and it was only two cars in front of me. The one in front of the one in front of me it's what took so long. The lady at the register get another half of what she was doing. Got my food. It was very cold. It wasn't because I took it home because I said right in the driveway to eat it. They gave me the receipt so I could not do a survey on it. I go to KFC Taco Bell in Clayton North Carolina all the time. I always get the Famous Bowl in Clayton is always hot and your money's worth. The one I got in Selma was cold and was about half-full. A friend that was with me his chicken was cold along with his mashed potatoes and gravy and they did not give him a cookie. Would not recommend this KFC to anyone. It's about the worst KFC I have ever been to and I live maybe 7 or 8 miles from it so I had to go somewhere else and get something to eat because it was cold. Waste of money and time.

I placed an order online and 1 hour passed without delivery. I called the hotline asking about the order to which they transferred me to the complaint center and then to the one responsible for the orders online. To my surprise he told me that he personally called and someone answered and told him that no one made an order and refused to take it. Funny thing is that no one called on any of my numbers and I assured him that he must have called someone else by mistake. But as any modern human being he wouldn't admit to that. I'm too hungry to argue so he re-ordered the same thing again for me and I told him to call the numbers again to make sure he doesn't dial them wrongly. This is the 2nd time I have something similar happen to me from KFC. And something like this never happened to me with any other restaurant. I love their food but if someone in their staff dialed the wrong number at least own to the mistake and don't lie about it.

The KFC located on 1959 Bruckner Blvd Bronx, NY 10472 is the worst KFC ever. The employees there are terrible at customer service especially the Manager ** and the food is barely edible. KFC Corporate needs to shut this place down as it's giving their brand a bad name.

I went to store #E720017 on 6/6/18 at approximately 2:45pm. My granddaughter wanted a pot pie after I picked her up from school. We went home to eat and luckily she has a habit of looking at her food before she puts it in her mouth. She saw a little piece of this bone on her fork that was under the food. You can see the size of the bone, it’s on the cover above the pot pie. The bone is about one and a half to two inches long and thin.

KFC restaurant # k07118 - The person in front going to tell me. That I have to keep you have to keeps what on the menu. Everyone do not eat mashed potatoes and every one don’t coleslaw. If I am paying for my food I should get want I want. The grilled chicken is dry. Cook all the moistness out of chicken. I would never come here again.

Why and how is it possible for this KFC franchise at golf links in Tucson AZ to charge practically $2.25 per chicken no matter which part it was for. A bucket of 8 piece was almost $19. That's highway robbery. Plus they didn't even provide me with a receipt.

I visited restaurant #L039025 today at lunch time. It apparently was a favorite destination today because they were very busy in the drive thru lane. Needless to say, busy or not your order should be complete. It's pretty petty to complain about not receiving my cooking on the $5 fill up box, but it is what it is.

We do a lot of traveling, but every time we stop at any KFC the chicken is very dry! Here in Florida all the KFC are not very inviting. We went with our grandchild to one. As soon as we walked in my baby said, "It stinks here." I love KFC, but everywhere we go it very disappointing. Even though it is not cheap, the food is not good. We need the delicious KFC back!

12 piece bucket with 4 extra pieces {and 2 sets sides plus biscuits}. Total ordered 12+4, half extra crispy, half original. Total gotten 5 thighs. 4 breasts 4 wings, {refuse to count the 2 little who knows what this piece supposed to be, not edible}. NO legs AT ALL, minus one biscuit. MINUS extra crispy at ALL {NOT even crispy, soggy mess especially for original} and minus by 3 pieces on top of all that. No idea what 'mandatory insert' time crap was on their site, the paper was too soggy to read. THIRD time Muscle Shoals KFC have been crap, screwing up order and shorting it, especially as to legs and putting in the ? pieces, greasy soggy {that's for crispy/extra crispy, the regular is WORSE} buckets has him going to Popeye's, which I don't like but then don't like getting cheated out of type/kind/amount of chicken either so letting him go get actual chicken for himself.

We eat KFC several times a month, and take a bucket to our friends once a month. We Love the regular, always ask for extra gravy. Good for dinner while watching sports, now it’s Gonzaga Basketball. We get our chicken at the store on Division Street Spokane Washington 8 miles south for us. Love it. Good stuff.

The chicken I received was very very greasy to the point of almost being inedible. It literally gave me diarrhea. For two days they ignored my dissatisfaction even after creating a reference number and telling me the area manager would contact me. Finally the store rang the manager. Said they were very busy and didn't rest/stand the chicken after cooking and wanted a photo of the remaining chicken and would replace that. I replied with the photo and a statement that them being busy was no reason to serve me food that was not prepared properly to the point of making me sick. As of 19/3/2018 still no reply from KFC.

On Monday March 12, 2018 at approximately 2:15 pm I went through the drive-thru at the KFC at 7304 E. Admiral Pl. in Tulsa OK 74115 for just an order of their new BBQ chicken strips. My roommate had been wanting to try it so I thought I could get an order of just the strips so we could just try a taste of it to see if we liked it. I asked the person on the speaker if they sold just the chicken. She said it's listed at the top of the menu board. I looked again and did not see it so I asked again with the exact same response to a simple yes/no answer. A third time I asked and received the same response. At this time, I was getting no response from her at all (who turned out to be the manager of the store) with no answers to my question if she was there. I said "since it seems I have to I suppose I will have to order the meal". I also ordered 4 apple pies. Still no response.

This is the worst restaurant I have ever been to. First off I went there at 6 pm one day and the doors were locked. There were customers in the store but doors were locked. Knocked on the door and employees just looked but did not come to door to give explanation. Others came to door and knocked and got no response. Went back today and got shorted on food and it smelled like a sewer inside. I will never go again and will advise any and everyone to not go there as well. Worst restaurant EVER!!!

Made to wait at Farringdon for over half an hour. Told there were no wings, but that anything ordered with wings would be supplemented with an alternative product. No alternative product was provided. Food was cold. Mis-sold products and misled at the restaurant by staff (lied to, essentially). Furthermore pursued complaint through the companies website on the same day, attached receipt and provided full details of visit. I was advised by the website that simultaneously it would take 48 hours and 5 days for a response to a formal complaint. Having looked back at it now, it's been over 7 days since my visit and they haven't acknowledged my complaint or made any kind of response. Mis-selling products, misleading consumers and refusing to speak with them regarding complaints, comments and feedback. Very dissatisfied with the service here.

We have purchased Chicken Pot Pies from Kentucky Fried Chicken many times. They were good. But they changed their ingredients. They removed the chicken. You cannot find the chicken at all. It is full of potatoes and a couple of carrot slices. When after they were like this two times in a roll, we complained and was told they were getting a lot of complaints and they did change the ingredients. Will not go to KFC again.

Drive through experience on 2/28/18, 21:00 pm., 7245 E Golf Links Road, Tucson, AZ 85730. We tried for 30 minutes to phone in our order because the hot wings bucket is a special order and takes 9-10 minutes. No one answered the phone.We arrived at the drive through and there was one car exiting the drive thru. But when I asked why they were not answering their phone I was told their phone never rang. But it is the same number I always use to place my order. Then I am told it will 9 minutes to cook. When asked if there was anything else, I said yes a discount for having to wait because they did not answer their phone. I was then told it would take 18 minutes for the wings.

Apparently KFC must be doing horribly to get a singer who, until the KFC ads, was respected and admired. Not only does Reba sound like she's just selling herself out, but the fact she dresses as the male Col., facial hair and everything, is weird and unappealing (For the record, I'm pro LGBTQ, but this is like getting a male actor to dress up like Aunt Jemima or Wendy). I now refuse to eat at KFC and will no longer be purchasing anything Reba makes either. This is a horrible marketing strategy for both parties.

By taking the 2 piece snack off the menu, you thought you could force us to buy a 2 piece meal for more money, but I just won't come to your establishment anymore because I refuse to pay more for the same thing & I'm not alone... All my family & friends feel the same way!! We don't want your instant mashed potatoes & canned baked beans... We just want the chicken & biscuits. And now that we know that your customers don't really mean anything to you... It's all about the money & only the money... Goodluck; because that usually the beginning to the end.

This franchise is starting to go downhill!! I've visited a few of these restaurants in the Wisconsin area and they are always out of something. A few times they were out of chicken. Sometimes if they have chicken they can't make the different flavors they advertise. It's always something they don't have or can't make. Sometimes the biscuits are stale.

Please check this store thoroughly, we have eat here since all our life, we know the store, there is a problem here with guidelines, protocol, in upper management, I personally believe it's theft, from operator, chickens good sometimes, in the last 5 years, I love KFC, but in short, I am not going all out until I see something is done here. I will give you guys 3 months, to get it together, if problem is still there, I will post in every area about fake chicken at this site address is 7304 E Admiral Blvd Tulsa OK store#c975040.

The manager of this restaurant is the rudest, and most disrespectful person I have ever had the displeasure of interacting with! The way she talked, or should I say cussed at her employees in front of customers including children is completely degrading to her employees and to me and my family as customers expecting a family friendly atmosphere... Well that was pretty much the exact opposite of what we experienced! This is an ongoing problem and I have learned that most of the people who are employed at this Kentucky Fried Chicken in Washington, Indiana 47501 usually end up quitting because of the way this manager treats them. I cannot fathom why and how this person is still employed by, and managing one of my family's, and dare I say one of our great nation's favorite restaurants!?!

I am a regular customer but today you make me very disappoint. This time I ordered from Chandigarh. I ordered twice from Chandigarh. I had a very bad experience. 7 Jan 2017, I ordered 15pcs of chicken wings with 2 Pepsi cans. Whereas only 14pcs wings (skinless) and there was no pouch of sauces and no Pepsi cans. Pieces of chicken wings was not good and not Grilled properly. It was only boney, no skin on it and my order was also not complete. There is no pouch of sauces and quality of tissue paper is too low grade. I received the most horrible customer service ever. The food is not supplied as per the order. They absolutely do not care about the product. It is shared Waste of my hard earning money. Never order in KFC. KFC is once a reputed brand but lost all its reputation today in my mind.This was not acceptable at all.

I have had trouble before at the Clinton In. Kentucky Fried and Taco Bell. Many times waited for more than a hour on chicken, but put that aside. I finally found something I really liked, the naked chicken chips! The only problem is they dropped them from the menu. Why this was the best thing they had, only on the menu for a couple months. Please bring them back.

KFC has usually great service and pleasant as well. But once in a while a mistake or I have to wait for food to be prepared, as they have run out.

Waste of money. Chicken was not fried at all. Never order in KFC. We had 2 to 3 times of bad experience. We wasted everything. KFC was once a reputed brand but lost all its reputation today. Waste of time.

I visited the KFC in West Henrietta Rd. in Rochester, NY. and ordered 3 individual orders. I found out the prices almost doubled but customer service almost gone with the wind. When I asked if there was a senior discount, I was met with a sarcastic look from the cashier who pointed to her supervisor to come and deal with me. He had an attitude and talked to me in a very rude way to say there wasn't such senior discount ever. I left the store without my order and swore I'll never go back again.

I've lived in this area for 5 years and I constantly have to look at my order to see if they got it right. Tonight, I saw that I did get mashed potatoes but when I got home and lifted the lid and no gravy. I saw the chicken was extra crispy like I ordered but I ordered 2 thighs and received a breast and a wing. This location has the most horrible customer service ever. They absolutely do not care about the product that is ordered and the product received. I blame that squarely on management which sucks.

Let me start with once would be forgivable, however this has happened to me twice now and doing prime dinner rush on the way home from work between the hours of 5 and 6 p.m. Both starts with there is no chicken cooked. It'll be 30 to 40 minutes. Okay I'll gladly wait 30 40 minutes for some fresh chicken but let's go ahead and pay for it now to get it out of the way. Advice for those who live paycheck-to-paycheck don't do this because if this is last few dollars you have in your account you're going to be very hungry for a long time waiting for the reimbursement if they cannot sell you a dinner and if you want drumsticks or breasts you can pretty much guarantee they're not going to be available. Why they wait to take your money and make you sit there for 30 to 40 minutes before they tell you they can't sell you breasts or drumsticks, if you got any kids you understand how important those drumsticks are, I am really not understanding but aggravated about it.

I am a regular customer but today you make me very disappoint. Order delay 90 mins. Pieces of chicken was not good and also very small pieces. No straw with cold drink. Request for extra buns instead of fries but didn't get. This was not acceptable at all.

Sign says they're open at 10:30... So I walk in and try to order. The woman behind the counter acted like I had broken into the store. Treated me like I was at fault for expecting signs to be accurate. Although they should have been open, they were not because their cook had not yet arrived. Terrible.

My husband and I decided to treat ourselves to a 12 piece bucket meal at the closest KFC last night. It cost us almost $40. No drinks included. When we got home with it, we were shocked. Pieces of the neck attached to portions and other pieces had been cut in half to make two pieces. So we were paying twice for the usual one piece. Have you wonder if they will start growing in the feet of the birds. You gave more money. No flavor whatsoever in the coating. We will never go back there again. Extremely disappointed!!! We didn't even get our receipt.

On my way home from work, I quickly swerved my automobile into the parking area of the local KFC franchise. I walked in and was greeted by a violent, threatening voice behind the counter. He looked to be about 23 and he was wearing sunglasses. I asked him what his deal was but to no avail. He started shouting at me. I had already ordered my food at this point and it was nearly finished. When MY food was done, the young gentleman proceeded to eat my order. The manager waltzed out of the bathroom and apologized. I was thoroughly disappointed by the experience.

Me and my partner frequent this Store #5077 Fayetteville N.C. maybe once or twice a month and the last time was the LAST TIME... I am not a meat eater per se, so when I love the biscuits and Mac and cheese, it is perfect... But the last time we went to this particular establishment, all of the tables were filthy. There were ants crawling on the counter, there was a stain on the window where I sat down like someone had thrown a drink there and no one EVER cleaned it up. The drink area was sticky, and filthy... There were so many people behind the counter, and no one came out into the lobby to clean it. I had to clean my own table... This is ridiculous. If a general manager or a member of corporate or THE HEALTH DEPARTMENT had walked into this restaurant at the time I was there they would have shut this store down immediately... And adding to this, three people came in from drive thru because their orders were wrong.

I purchased 16 pieces of original chicken with sides of corn, coleslaw, mashed potatoes, and biscuits at the KFC located in North Port, FL. My purchase was made on or about 9-21-17 in the mid-afternoon. I am NOT a regular customer of KFC! I was astounded to learn that they did not have any chicken breasts left and replaced them with two chicken legs. I learned that their coleslaw is practically tasteless. I learned that their corn is canned corn as opposed to fresh corn. The corn was so hard that it was barely edible. If the biscuits were buttered, I could not taste the butter. The mashed potatoes were not freshly made mashed potatoes.

Believe me, I've had some bad fast food experiences before, but this place, by far, was the worst! Came in last Sunday afternoon with my family to eat in. I could barely get inside because of customers waiting for their orders. I should have left then, but the order taker had no line. He took our order promptly and we went to be seated, but not before joining the other customers cleaning off a table to eat. We waited a solid 15 min before I went to inquire about my order, finding some of the same people that were there when I arrived. There was so much confusion about who's order belonged to who because the receipt device was down.

On 9/3 1:15pm in Bristol, CT I ordered the 6 piece bucket for $10, a favorite I purchase about once a week. It was a simple question when I was handed a box instead of a bucket, that the appearance was not what I expected and perhaps it wasn't my order. The cashier laughed and mockingly said it doesn't have to come in a bucket. It's six pieces of chicken. Fine, that is easily understood, if you don't enrage the customer by mocking the question. I didn't expect it and the fool-hardy, attitude that I was stupid, because I questioned if it was my order, based solely on packaging was a slow burn.

I visited the Preston St. KFC location in Louisville, KY at 3:56 pm. I ordered the buffet dinner. The food on the serving line looked OLD and dried. I went ahead and put some mashed potatoes and gravy on my plate along with one piece of fried chicken. The chicken was horrible, it was greasy dried out and tough. I returned to the buffet and got a drumstick and again the chicken was old and dried out. I waited for the person to fill the container with new chicken. Then I returned to the line. The same thing i.e. old and dried out. I think that all KFC restaurants sends the buffet all of the leftover chicken that is leftover at their restaurants. I will NEVER darken their doorway again.

Kentucky Fried Chicken is my first choice always. The most delicious chicken on the market with affordable filling menu options. In fact, their menus vary depending upon geographical area. In South Texas nearer the border, Mexican food is now incorporated into their menu. Same great deals, same quality taste, prices and service. Fast service, gets your order and delivery without delay.

I went through the KFC drive thru and only took seconds for someone to answer and took order quickly. Informed me right away it's going to be about 6 min for potatoes wedges. Got fresh hot food, hot popcorn nuggets and everything tasted good. Good customer service that day.

Train the cooks better! I ate there 10 years ago, will not ever go back! Bought a bucket of chicken and it was not fully cooked on the inside. I never went back. The sides might be OK, but I won't chance it.

The last three trips to this particular KFC netted me wings and breasts instead of the legs and thighs I asked for. The third time I just about had my fill... When I order thighs I expect to get thighs not a wing they are trying to pass off as a thigh. I have cooked enough chicken in the last 2 years to know what a wing and a thigh look like.... and they are trying to pass off a wing as a thigh. Not to mention a wing is about half the size or smaller than a thigh. Unfortunately I did not keep the receipt as I asked for my money back.... The address of the KFC is 2454 Archibald Ave Ontario, California (909) 923-3513.